Galaxy EPABX 104 User Manual

Download

Page 1

Page 2

Page 3

USER & PROGRAMMING MANUAL

Sl.No. Features ..................................................................... Page No.

Specifications ...................................................................... 2-3

01 Internal Call ............................................................................ 4

02 Internal CLI ............................................................................. 4

03 Auto Call Back on Busy .......................................................... 4

04 Call Pickup ..............................................................................4

05 Barge In .................................................................................. 4

06 Call Forward ...........................................................................4

07 Do Not Disturb ....................................................................... 5

08 O’Dialing ................................................................................. 5

09 Call Transfer After Consult/Busy ............................................5

10 Call Queue .............................................................................. 6

11 Redial ...................................................................................... 6

12 Global Memory........................................................................6

13 Dynamic Local/STD Lock ........................................................ 6

14 Call Conference ....................................................................... 7

15 Trunk CLI ............................................................................... 7

16 Manual Day & Night Mode ......................................................7

17 Round Robin ........................................................................... 7

18 Simultaneous Ringing .............................................................8

19 Auto Cut for Lengthy Calls ......................................................8

20 Music on Hold ........................................................................ 8

21 Remote Programming .............................................................. 8

22 Password Protection ................................................................ 8

SYSTEM PROGRAMMING ..................................................................... 9

QUICK REFERENCES ......................................................................... 10

Page 4

1. Dial Tone (400 Hz Monotone)

System Tones & Rings

2. Busy Tone (400 Hz Monotone)

640 msec

3. Warning Tone (400 Hz Monotone)

50 msec

4. Barge-in Alert Tone (400 Hz Monotone)

30 msec

2.53 sec

5. NUT (400 Hz Monotone)

320 msec

6. Trunk Hold Tone (400 Hz Monotone)

80 msec

600 msec

400 msec

7.5 sec

2.5 sec

System Tones & RingsSystem Tones & Rings

System Tones & Rings

Page 5

7. Intercom Ring

128 msec

300 msec

350 msec

1.6 sec

300 msec

8. Trunk Ring

300 msec

350 msec

1.6 sec

300 msec

11. Trunk RBT (400 Hz + 440 Hz Dual Tone)

640 msec

9. Urgent Ring

10. Intercom RBT (400 Hz + 440 Hz Dual Tone)

1.28 sec

Weight : 1.450 kg

Length : 220 mm Breadth : 140 mm Depth : 50 mm

Page 6

01 INTERNAL CALL

Lift the handset you will hear the Internal dial tone Dial the desired Extn No.

The called Extn Rings Speech is established when the called party lift the handset If called Extn busy, then use

Auto Call back on Busy feature

described in the manual

02 INTERNAL CLI

In this feature the calling Extn No. is displayed on the CLI phone on which the defined Extn call rings

03 AUTO CALL BACK ON BUSY

While making an Internal call, if the called Extn is busy

On hearing busy tone dial 7, and replace the handset As soons as the busy Extn becomes free, both the Extns rings

simultaneously

04 CALL PICKUP

An Extn can pickup Internal call ringing on another Extn by lifting the handset and dail 8

05 BARGE IN

If some Extn is found busy this feature allows the calling Extn to get into the conversation of the busy Extn after getting warning tone at that Extn. to use this feature.

When you get busy tone on dialing an Extn no. dial 1 to Barge In.

06 CALL FORWARD

This feature allows an Extn to receive the calls at another Extn

To enable lift the handset dail 1* + PPW + 41 + Extn No.

To cancel, lift the handset dial 1* + PPW + 40

Page 7

07 DO NOT DISTURB

If an Extn does not want to be called, this feature allows the Extn to protect from being called. But the Extn user can call others

Lift the handset an dail 1* + PPW + 31

To Cancel 1* + PPW + 30

08 O’ DIALING

To make an outgoing call in an easyway

Lift the handset dail ‘O’ on hearing the CO dial tone, dial the external required no.

If the CO line is busy, busy tone will be heard

If you not allowed by class of service for external call you will get number un obtained tone

09 CALL TRANSFER AFTER CONSULT / BUSY

When you talking to an external call and wish to transfer the call to another Extn

Lift the handset dial flash and required Extn number

External party gets the music tone and you shall get ring back tone

The call is automatically transfer to the dialled Extn

In case the called Extn doesn’t respond within 20 seconds the call shall revert back to you

After consult the called party doesn’t want to talk to the external party and hangup, you will be automatically connected back to the external party

Page 8

10 CALL QUEUE

Dial ‘O’ to make an external call, if you find the CO line is busy, then dial 7 over busy tone

If your request is accepted, you get confirmation tone and replace the handset

By using this feature as soon as the CO line becomes free, your Extn will start ringing

And as you lift the handset you will be connected to the CO line dial tone

Now you can start dialing external number

11 REDIAL

A user can redial the last dialled CO number by dialling ##

12 GLOBAL MEMORY

Global memory lets you dail outside number using only 3 digits instead of having to remember the whole number

There is an Central memory of 10 telephone numbers at location 900 to 909

Which can be commonly accessed by all Extns

13 DYNAMIC LOCAL / STD LOCK

The system offers a unique feature to all Extn users to completely prevents misuse of all external calls from their Extns

Lift the handset dial 1**1 for Dynamic Local Lock

To cancel 1* + PPW + *0

Lift the handset dial 1*#1 for Dynamic STD Lock

To cancel 1* + PPW + #0

Page 9

14 CALL CONFERENCE

This unique feature allows to have a 3 party conference between 1 CO line and 2 Extns

While in conversation with a CO line (incoming or outgoing) press flash to hold a existing CO call and dial the Extn number whom you want to invite for conference

Wait for answer then press flash twice to establish a conference

15 TRUNK CLI

If the CO line is provided by CLI, then on incoming call, the received CLI will be displayed on Extn, when a CO line is transferred from one Extn to another Extn

The External telephone number gets displayed on the LCD unit of the Extn on which the call has been transferred

16 MANUAL DAY & NIGHT MODE

You can set the system to receive the incoming CO calls in different modes in day & night

When the system is in day mode the incoming call can ring in Round Robin

To set the system to day mode lift the handset and dial 1#*, then the CPU LED will blink in green color

When the system is in night mode the incoming call can rings in Simultaneously

To set system to night mode lift the handset and dial 1##, then the CPU LED will blink in red color

17 ROUND ROBIN

If the system in day mode the incoming call comes to the first defined Extn If its is not answered within 5 rings or busy then the next Extn (as programmed) will ring, a maximum of 4 Extns can be programmed to ring in a cyclic manner If all the programmed Extns are busy, warning tone is given to first Extn in the Round Robin

Page 10

18 SIMULTANEOUS RING

In this mode all incoming call will ring Simultaneously on all Extns

19 AUTO CUT FOR LENGTHY CALLS

This feature helps the customer to restrict the duration of the external calls It disconnects the external calls after 5minutes and can be set for each Extns

20 MUSIC ON HOLD

You can hold a conversating party by the following feature for onward activities as call consult, call transfer, call parking or conference During conversation hook flash you get service confirmation tone for few seconds While the other party get MUSIC ON HOLD Now you can retrive back the hold by hook flash again

21 REMOTE PROGRAMMING

This is the simplest way to attend the service calls, if the customer is facing the problem with systems programming, then without going to customer place you can programme the system over telephone line from other places (even from one city to another) Call the system from the remote end Ask the operator at the system end to flash and dial 1# Now you can dial the system password and continue the program as customer needed

22 PASSWORD PROTECTION

This helps to avoid any unauthorised use and each Extn has a 3 digit password This password helps the customer to use Dynamic Lock, Call forward and DND features Default 3 digit Personal Password (PPW) is 000 To change the Extn password dial 1* + PPW + 2 + new 3 digit password twice

Page 11

SYSTEM PROGRAMMING

(A) PROGRAMMING PASSWORD:

Dial 1# + password (Initial Password is 6336). If password is right then confirmation tone else NU tone Now you can dial codes as given below

(B) TO PROGRAM DEFAULT SETTINGS:

191

Location number (100 to 109) + Telephone Number + #

(D) TO CHANGE SYSTEM PASSWORD:

2 + New Password + New Password (4 digit)

(E) TO PROGRAM INCOMING CALL LANDING

Day Mode :

3 + No. of Rings (3/4/5) + Extn Nos (Maximum 4 Extns)

Night Mode:

4 + Extn Nos (Maximum 4 Extns)

(F) TO PROGRAM DAY & NIGHT CLASS OF SERVICE (COS):

6 + Extn No + Day COS + Night COS

COS : 0 - Only Intercom

1 - Local Calls 2 - Local + Mobile 3 - STD 4 - All allowed 5 - Extn default setting

(G) TO PROGRAM EXTENSION FEAUTRES:

7 + Extn No.+ 0 = Flash timing (600 msec)

1 = Flash timing (300 msec) 2 = Disable Extn CLI 3 = Enable Extn CLI 4 = Trunk Unlimited 5 = Trunk 5 mins 6 = Barge in protect Enable 7 = Barge in protect Disable

Page 12

QUICK REFERENCES

i External Call : 0

ii Call Transfer : Flash + Extn No.

iii Redial : # #

iv Call Queue : 7

v Ring When Free : 7

vi Call Pickup : 8

vii Barge In : Dial 1 On busy tone

viii Dynamic Local Lock: Enable 1* + *1

Disable 1* + Extn PW + *0

ix Dynamic STD Lock : Enable 1* + #1

Disable 1* + Extn PW + #0

x DO NOT DISTURB : Enable 1* + Extn PW + 31

Disable 1* + Extn PW + 30

xi Call Forward : Enable 1* + Extn PW + 41

+ Extn No.

Disable 1* + Extn PW + 40

xii To change Extn

Password : 1* + Extn PW + 2 + New 3 digit PW

+ New 3 digit PW

xiii Call Conference : Flash + Flash

xiv Extension Number : 2, 3, 4 & 5

xv Power Fail

Exntension : 2

xvi Day Mode : 1 # *

xvii Night Mode : 1 # #

Page 13

WARRANTY

Customer Name : _____________________________________

Organization : _____________________________________

Address : _____________________________________

_____________________________________

Phone No. : _____________________________________

Mobile No. : _____________________________________

Email ID : _____________________________________

Model : _____________________________________

Configuration : _____________________________________

Sl. No. of the System: _____________________________________

Date of Installation : _____________________________________

Date of Purchase : _____________________________________

Invoice No. : _____________________________________

I/We have read the terms & conditions of the warranty and accept the same. I/We have been given proper training on the use of the system and am/are fully satisfied with the installation.

Customer Signature

Dealer/Distributor Seal

Dealer/Distributor Signature

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○

Page 14

Page 15

Page 16