When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not
immerse cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination,
repair or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance first, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
12. Do not use appliance for other than intended use.
13. Save these instructions.
SAVE THESE INSTRUCTIONS
English
5
CAUTION
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service center.
Do not immerse machine in water. To reduce the risk of fire or electric shock,
do not disassemble the machine. There are no parts inside the machine
serviceable by the user. Repair should be done by authorized service personnel
only.
1. Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2. Never use warm or hot water to fill the water tank. Use cold water only.
3. Keep your hands and the cord away from hot parts of the appliance
during operation.
4. Never clean with scrubbing powders or harsh cleaners. Simply use a
soft cloth dampened with water.
5. For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6. Do not use caramelized or flavored coffee beans.
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B. Longer detachable power-supply cords or extension cords are available
and may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,
1. The marked electrical rating of the detachable power-supply cord or
extension cord should be at least as great as the electrical rating of the
appliance
2. If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the
counter top or table top where it can be pulled on by children or tripped
over.
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English
Contents
Introduction ___________________________________________________________________________________________7
Instructions for the power supply cord________________________________________________________________8
General description ___________________________________________________________________________________8
Important safety information _________________________________________________________________________8
Warning ________________________________________________________________________________________________9
Caution ________________________________________________________________________________________________10
Machines with milk carafe _____________________________________________________________________________11
Electromagnetic elds (EMF) _________________________________________________________________________11
Recycling ______________________________________________________________________________________________11
Warranty and support _________________________________________________________________________________11
The display ____________________________________________________________________________________________12
First installation _______________________________________________________________________________________12
Manual rinsing cycle ___________________________________________________________________________________13
Water lter _____________________________________________________________________________________________13
Installing the water lter _______________________________________________________________________________13
Replacing the water lter _____________________________________________________________________________14
Measuring the water hardness ________________________________________________________________________14
Using the machine ____________________________________________________________________________________15
Brewing coee with beans ____________________________________________________________________________15
Brewing coee with pre-ground coee _______________________________________________________________15
Adjusting the coee quantity _________________________________________________________________________15
Adjusting the grind setting_____________________________________________________________________________16
Cappuccino, baby cappuccino and milk froth ________________________________________________________16
Brewing special drinks _________________________________________________________________________________17
Descaling ______________________________________________________________________________________________17
Descaling procedure __________________________________________________________________________________17
Interruption of the descaling cycle ___________________________________________________________________18
Cleaning and maintenance ___________________________________________________________________________19
Weekly cleaning of the brew group ___________________________________________________________________19
Lubrication ____________________________________________________________________________________________20
Milk carafe quick clean ________________________________________________________________________________20
Daily cleaning of the milk carafe ______________________________________________________________________21
Weekly cleaning of the milk carafe ___________________________________________________________________21
Monthly full milk carafe cleaning with Philips milk circuit cleaner ___________________________________23
Ordering maintenance products ______________________________________________________________________23
Warning icons and error codes _______________________________________________________________________24
Meaning of error codes ________________________________________________________________________________25
Troubleshooting _______________________________________________________________________________________25
Introduction
English
Congratulations on buying this Gaggia Velasca Prestige full automatic
espresso machine! The machine is suitable for preparing espresso coee
using whole coee beans.
This appliance has been tested with coee. Although it has been carefully
cleaned, there might be some coee residual left. We guarantee however
that the appliance is absolutely new.
When using electrical appliances, basic safety precautions should always be
followed, including the following:
1 Read all instructions.
2 Do not touch hot surfaces. Use handles or knobs.
3 To protect against re, electric shock and injury to persons do not
immerse cord, plugs, or appliance in water or other liquid.
4 Close supervision is necessary when the appliance is used by or near
children.
5 Unplug from outlet when not in use and before cleaning. Allow to cool
before putting on or taking o parts, and before cleaning the appliance.
6 Do not operate any appliance with a damaged cord or plug or after
the appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination, repair or
adjustment.
7 The use of accessory attachments not recommended by the appliance
manufacturer may result in re, electric shock or injury to persons.
8 Do not use outdoors.
9 Do not let cord hang over edge of table or counter, or touch hot surfaces.
10 Do not place on or near a hot gas or electric burner, or in a heated oven.
11 Always attach plug to appliance rst, then plug cord into wall outlet. To
disconnect, turn any control to “o”, then remove plug from wall outlet.
12 Do not use appliance for other than intended use.
13 Save these instructions.
This appliance is for household use only. Any servicing, other than cleaning
and user maintenance, should be performed by an authorized service
center. Do not immerse machine in water. To reduce the risk of re or
electric shock, do not disassemble the machine. There are no parts inside
the machine serviceable by the user. Repair should be done by authorized
service personnel only.
1 Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2 Never use warm or hot water to ll the water tank. Use cold water only.
3 Keep your hands and the cord away from hot parts of the appliance
during operation.
4 Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5 For optimal taste of your coee, use puried or bottled water. Periodic
descaling is still recommended every 2-3 months.
6 Do not use caramelized or avored coee beans.
7
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English
Instructions for the power supply cord
- A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks
resulting from becoming entangled in or tripping over a longer cord.
- Longer detachable power-supply cords or extension cords are available and may be used if care is
exercised in their use.
- If a long detachable power-supply cord or extension cord is used:
1 the marked electrical rating of the detachable power-supply cord or extension cord should be at
least as great as the electrical rating of the appliance.
2 if the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire cord,
and
3 the longer cord should be arranged so that it will not drape over the counter top or table top where
it can be pulled on by children or tripped over.
General description
1 Coee bean hopper lid
2 Coee bean hopper
3 Power cord socket
4 Water tank
5 Pre-ground coee compartment
6 Grinder adjustment knob
7 Control panel
8 Coee grounds container
9 Coee dispensing spout
10 Drip tray
11 Drip tray cover
12 Drip tray full indicator
13 Espresso button
14 Espresso lungo button
15 Aroma strength button
16 Carafe quick clean button
17 Standby button
18 Menu button
19 Special drinks button
20 Milk froth button
21 Cappuccino button
22 Power supply cord
23 Cleaning brush (for specic types only)
24 Grease for the brew group (for specic types only)
25 Pre-ground coee measuring spoon
26 Water hardness test strip
27 Coee residues drawer
28 Brew group
29 Milk carafe
30 Hot water dispensing spout
Important safety information
This machine is equipped with safety features. Nevertheless, read and follow
the safety instructions carefully and only use the machine as described in
these instructions, to avoid accidental injury or damage due to improper use
of the machine. Keep this safety booklet for future reference.
Warning
General
English
- Check if the voltage indicated on the machine corresponds to the local
mains voltage before you connect the appliance.
- Connect the machine to an earthed wall socket.
- Do not let the power cord hang over the edge of a table or worktop and do
not let it touch hot surfaces.
- To avoid the danger of electric shock, never immerse the machine, mains
plug or power cord in water or any other liquid.
- Do not pour liquids on the power cord connector.
- To avoid the danger of burns, keep body parts away from hot water jets
produced by the machine.
- Do not touch hot surfaces. Use handles and knobs.
- Switch o the machine with the main switch located on the back (if
present) and remove the mains plug from the wall socket:
• If a malfunction occurs.
• If you are not going to use the appliance for a long time.
• Before you clean the machine.
- Pull at the plug, not at the power cord.
- Do not touch the mains plug with wet hands.
- Do not use the machine if the mains plug, the power cord or the machine
itself is damaged.
- Do not make any modications to the machine or its power cord.
- Only have repairs carried out by a service center authorized by Gaggia to
avoid a hazard.
- The machine should not be used by children younger than 8 years old.
- This machine can be used by children aged from 8 years and above and
by persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or instruction
concerning use of the machine in a safe way and if they understand the
hazards involved.
- Cleaning and user maintenance shall not be made by children unless they
are older than 8 and supervised.
- Keep the machine and its cord out of the reach of children aged less than
8 years.
- Children should be supervised to ensure that they do not play with the
machine.
- Never insert ngers or other objects into the coee grinder.
- Be careful when you dispense hot water.
Dispensing may be preceded by small jets of hot water. Wait until the end
of the dispensing cycle before you remove the hot water dispensing spout.
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English
Caution
General
- This machine is intended for normal household use only. It is not intended
for use in environments such as sta kitchens of shops, oces, farms or
other work environments.
- Always put the machine on a at and stable surface. Keep it in upright
position, also during transport.
- Do not place the machine on a hotplate or directly next to a hot oven,
heater or similar source of heat.
- Only put roasted coee beans in the bean hopper. Putting ground coee,
instant coee, raw coee beans or any other substance in the coee bean
hopper may cause damage to the machine.
- Let the machine cool down before you insert or remove any parts. The
heating surfaces may retain residual heat after use.
- Never ll the water tank with warm, hot or sparkling water, as this may
cause damage to the water tank and the machine.
- Never use souring pads, abrasive cleaning agents or aggressive liquids
such as petrol or acetone to clean the machine. Simply use a soft cloth
dampened with water.
- Descale your machine regularly. The machine indicates when descaling is
needed. Not doing this will make your appliance stop working properly. In
this case repair is not covered by your warranty.
- Do not keep the machine at temperatures below 0°C/32°F. Water left in
the heating system may freeze and cause damage.
- Do not leave water in the water tank when you are not going to use the
machine for a long period of time. The water can become contaminated. Use
fresh water every time you use the machine.
- Never use any accessories or parts from other manufacturers or that
Gaggia does not specically recommend. If you use such accessories or
parts, your warranty becomes invalid.
- Regular cleaning and maintenance prolongs the lifetime of your machine
and ensures optimum quality and taste of your coee.
- The machine is exposed continuously to moisture, coee and scale.
Therefore it is very important to regularly clean and maintain the machine
as described in the user manual and shown on the website. If you do
not perform these cleaning and maintenance procedures, your machine
eventually may stop working. In this case repair is not covered by warranty.
- Do not clean the brew group in the dishwasher and do not use washingup liquid or a cleaning agent to clean it. This may cause the brew group to
malfunction and may have a negative eect on the coee taste.
- Do not dry the brew group with a cloth to prevent bers from collecting
inside the brew group.
- Never drink the solution dispensed during the descaling process.
- Only put preground coee into the preground coee compartment. Other
substances and objects may cause severe damage to the machine. In this
case, repair is not covered by your warranty.
- The machine shall not be placed in a cabinet when in use.
Machines with milk carafe
Warning
- To avoid the danger of burns, be aware that dispensing may be preceded
by jets of milk and steam. Wait until the end of the cycle before you remove
the milk carafe.
Caution
- Make sure that the milk carafe is installed and the milk dispensing spout is
open before you select a milk-based coee beverage or milk froth.
- Do not put any other liquids in the milk jug/carafe than water (for cleaning)
or milk.
- Do not clean the milk carafe in the dishwasher.
Electromagnetic elds (EMF)
This machine complies with all applicable standards and regulations
regarding exposure to electromagnetic elds.
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Recycling
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
- Follow your country’s rules for the separate collection of electrical and
electronic products. Correct disposal helps prevent negative consequences
for the environment and human health.
Warranty and support
For service or support, contact your local dealer or an authorized service
center.
Contact details are included in the warranty booklet supplied separately or
visit www.gaggia.com or www.gaggia.it.
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The display
ESPRESSO
A
R
O
M
A
S
T
R
E
N
G
T
H
CAPPUCCINO
S
K
N
I
R
D
L
A
I
C
E
P
S
Some buttons can be used to navigate through the menus:
- ESPRESSO button = ESC button: you can press this button to return to
the main menu. The ESC button takes you back one level. You may have
to press the ESC button several times to get back to the main menu.
- AROMA STRENGTH button = OK button: you can press this button to
select, conrm or stop a function.
- CAPPUCCINO button = UP button: press this button to scroll up through
the display menu.
- SPECIAL DRINKS button = DOWN button: press this button to scroll
down through the display menu.
First installation
1 Slide the drip tray with drip tray cover into the machine.
2 Remove the water tank.
3 Fill the water tank to the MAX level with fresh water.
4 Fill the coee bean hopper with coee beans.
5 Insert the small plug into the socket located on the back of the machine.
Insert the power plug into the electrical outlet.
Note: The display reminds you have to insert the hot water dispensing
spout. If not present, press on both sides of the hot water dispensing spout
and insert it into the machine until you hear a click.
6 Place a container under the hot water and coee dispensing spouts.
7 Press the STANDBY button.
8 Press the OK button to start the automatic circuit priming cycle.
The machine performs an automatic rinsing cycle.
9 Remove the water tank from the machine, empty it.
10 Fill the water tank with fresh water and place it back into the machine.
11 Continue with the next step: the manual rinsing cycle.
Manual rinsing cycle
1 Place a container under the coee dispensing spout.
2 Press the AROMA STRENGTH button to select pre-ground coee. Do not
add pre-ground coee.
3 Press the ESPRESSO LUNGO button. The machine starts dispensing
water.
4 When the machine stops dispensing, empty the container. Repeat steps
1-3 twice.
5 Press the SPECIAL DRINKS button. Place a container under the hot water
dispensing spout.
6 Press the UP/DOWN buttons to scroll through the options of the display.
Press the OK button to select ‘hot water’.
-The display reminds you have to install the hot water dispensing
7 Press the OK button to start hot water dispensing.
-Dispense water until the display shows the no water icon.
8 Fill the water tank with fresh water up to the MAX level and remove the
container.
The machine is ready for use.
Water lter
The Intenza+ water lter is designed to reduce limescale deposits in your
coee machine and provide ltered water to preserve the aroma and avor
of each cup of coee.
spout (if not present), press the OK button to conrm.
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13
Installing the water lter
1 Remove the small white lter from the water tank and store it in a dry
place.
Note: Please keep the small white lter for future use.You will need it for the
descaling process.
2 Remove the lter from its packaging and immerse it in cold water with
the opening pointing upwards. Press the sides of the lter gently to let out
the air bubbles.
3 Place the lter in the empty water tank. Press it down until it cannot
move any further.
4 Fill the water tank with fresh water up to the MAX indication and place it
the machine.
5 Select the hot water function and dispense hot water until the water tank
is empty (see chapter ‘Using the machine’, section ‘Brewing special drinks').
6 Rell the water tank with fresh water up to the MAX indication and place
it back into the machine.
7 Press the MENU button to enter the menu.
8 Press the DOWN button until the display shows the following icon.
FILTER
WATER
FILTER
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ON
OFF
FILTER
9 Press the UP button to select 'ON' and press the OK button to conrm.
10 Press the ESC button. The lter and machine are now ready for use.
Replacing the water lter
The display shows the following icon to indicate the water lter needs to be
FILTER
replaced.
1 Replace the lter as described in section 'Installing the water lter'.
2 Press the MENU button and press the UP/DOWN button to scroll trough
the options on the menu until the following icon is displayed.
ON
OFF
FILTER
RESET
3 Select the RESET option and press the OK button to conrm.
4 Press the ESC button to exit. If the lter is already installed and you want
to remove it and not replace it, choose OFF
Measuring the water hardness
To be able to adjust the machine settings to the water in your region, please
measure the water hardness with the water hardness strip supplied.
1 Immerse the water hardness test strip (supplied with the machine) in
fresh water for 1 second.
2 Remove the water hardness strip and and wait for 1 minute.
3 Check how many squares have changed into the red color and check the
water hardness in below table.
1
3
2
4
numbers of red squares value to be setwater hardness
11very soft water
22soft water
33hard water
44very hard water
Setting the water hardness
1 To set the water hardness, press the MENU button, select menu and
scroll to select water hardness.
2 Press the OK button and select the water hardness in your area.
3 Press the OK button to conrm.
4 Press the ESC button to return to the main menu.
Using the machine
Brewing coee with beans
1 Adjust the coee dispensing spout to suit the size of your cup.
2 Press the AROMA STRENGTH button to select the desired coee
strength from 1-5 beans.
3 Press the ESPRESSO button to brew an espresso or press the ESPRESSO
LUNGO button to brew a coee.
Brewing coee with pre-ground coee
When you brew coee with pre-ground coee, use the measuring scoop in
the multifunctional tool supplied to put the correct dose in the pre-ground
coee compartment. If you add more pre-ground coee, the excess coee
will end up in the coee grounds drawer.
1 Open the lid of the pre-ground coee compartment.
2 Pour one measuring scoop of pre-ground coee into the compartment.
Caution: Do not put any other substance than pre-ground coee in the
pre-ground coee compartment, as this may damage the machine.
3 Place the lid back on the pre-ground coee compartment.
4 Place a cup under the coee dispensing spout.
5 Press the AROMA STRENGTH button to select pre-ground coee.
6 Press the ESPRESSO button.
-The machine starts brewing coee.
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15
Note: You can only brew one coee beverage at a time with pre-ground
coee.
Adjusting the coee quantity
1 Press and hold the ESPRESSO button or ESPRESSO LUNGO button until
the display shows the word MEMO.
2 When the cup contains the desired amount of coee, press the OK
button to save the selected quantity.
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Adjusting the grind setting
1 Open the coee bean hopper.
2 Place the end of the measuring spoon handle on the grinder adjustment
knob in the coee bean hopper. Use the spoon to press and turn the knob
to the left or to the right one notch a time.
3 There are 10 dierent grinding degree settings you can choose from. The
smaller the dot, the stronger the coee.
- Coarse grind: lighter taste, for dark roasted coee blends.
- Fine grind: bolder taste, for light roasted coee blends.
4 Place the coee bean hopper back.
5 Brew 2-3 coees to taste the dierence.
Cappuccino, baby cappuccino and milk froth
Note: You can adjust the cappuccino and milk froth quantity.
1 Remove the hot water dispensing spout.
2 Remove the milk carafe lid. Fill the milk carafe with milk to a level
between the MIN and MAX level and place back the lid.
3 Turn the dispensing spout on the milk carafe to ‘I’.
4 Insert the milk carafe into the machine. Make sure the carafe is inserted
properly.
5 Place a cup under the coee and milk dispensing spouts.
6 Press the CAPPUCCINO button to brew a cappuccino. Press the MILK
FROTH button to brew a milk froth. Press the SPECIAL DRINKS button.The
machine dispenses the beverage according to the preset quantities.
Brewing special drinks
In the special drinks menu you can select hot water and baby cappuccino.
1 Press the SPECIAL DRINKS button to enter the menu. The display shows
the options for special drinks.
2 Press the UP/DOWN buttons to scroll through the options on the menu.
3 Press the OK button to conrm the desired beverage.
4 When you select HOT WATER, insert the hot water dispensing spout into
the machine and lock it into place. When you select cappuccino, milk froth
or baby cappuccino, insert the milk carafe into the machine.
Descaling
You have to descale the machine when the display shows the CALC CLEAN
icon.
If you do not descale when the display shows the CALC CLEAN icon, the
machine may stop working properly. In this case, repairs are not covered by
CALC CLEAN
Descaling procedure
CALC
CLEAN
the warranty.Never drink the water with descaling mixture that you pour into
the water tank or any water with residues that comes out of the machine
during the descaling procedure.The descaling procedure lasts approximately
30 minutes. Only use the Gaggia solution to descale the machine. The
Gaggia descaling solution is designed to ensure optimal performance of the
machine.
You can pause the descaling or rinsing cycle by pressing the ESC button.
The display will show the following icon. To continue the descaling or rinsing
cycle, press the OK button.
1 Remove and empty the drip tray. Slide the drip tray back into the
machine.
2 Remove the water lter from the water tank (if present).
3 Fill the milk carafe with fresh water up to the MIN level. Turn the
dispensing spout of the milk carafe to the ‘I’ position. Insert the milk carafe
into the machine.
4 Press the OK button.
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17
- The display shows the following icon to remind you have to place the
milk carafe in the machine.
5 The display shows the following icon to indicate that the machine enters
the descaling cycle. If you want to exit the descaling cycle, press the ESC
button.
6 Pour the entire bottle of Gaggia descaling solution (250ml) into the water
tank.
7 Add water to the descaling solution in the water tank up to the CALC
CLEAN indication.
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English
8 Place a large container (1.5 l) under the coee and milk dispensing
spouts.
9 Press the OK button to start the descaling cycle.The machine dispenses
the entire descaling solution at regular intervals through the coee and milk
dispensing spouts (this takes approximately 25 minutes).
10 Wait until all of the descaling solution has been dispensed. Remove and
empty the container and the milk carafe.
11 Remove and empty the drip tray. Slide the drip tray back into the
machine.
12 Rinse the water tank and ll it with fresh water up to the CALC CLEAN
indication. Slide the water tank back into the machine.
13 Fill the milk carafe with fresh water up to the MIN level and place it back
into the machine. Place the container back under both spouts.
14 Press the OK button to start the rinsing cycle (this takes approximately 4
minutes).
CALC
CLEAN
The display shows the following icon to indicate that the rinsing cycle is
nished.
15 Rinse the water tank and place the water lter back into the water tank
(if it was installed).
16 Fill the water tank with fresh water up to the MAX level. Slide the water
tank back into the machine.
17 Press the OK button to end the descaling cycle.
18 Place a container under the coee and milk dispensing spouts.
19 The display shows the following icon to indicate that the machine is
heating up.The machine performs an automatic rinsing cycle.
20 Remove and clean the milk carafe see chapter ‘Cleaning and
maintenance’, section ‘Weekly cleaning of the milk carafe’. Insert the water
dispensing spout into the machine.
21 Remove and empty the drip tray. Slide the drip tray back into the
machine.
22 Remove and rinse the brew group see chapter ‘Cleaning and
maintenance’, section ‘Clean the brew group’.The machine is now ready for
use.
Interruption of the descaling cycle
Once the descaling cycle has started, you must complete it till the very
end without turning o the machine. In case you get stuck during the cycle
or in case of power failure or accidental disconnection of the power cord,
you can exit by pressing the standby button. If this occurs, empty and rinse
carefully the water tank, then ll it up to the CALC CLEAN level. Follow
the instructions in chapter ‘First installation’, section ‘Manual rinsing cycle’
before brewing any beverage. If the cycle was not completed, the machine
will require another descaling cycle to be performed at your earliest
convenience.
Cleaning and maintenance
1
2
Weekly cleaning of the brew group
Clean the brew group once per week.
1 Remove the coee grounds container and open the service door.
2 Remove the coee residues drawer.
3 To remove the brew group, press the lever and pull the brew group out
of the machine.
4 Rinse the brew group with fresh water and let it air dry.
5 Thoroughly clean the coee outlet duct with the handle of a spoon or
with another rounded kitchen utensil.
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19
6 To place the brew group back, make sure that the lever is in contact with
the base of the brewing unit. Note: If it is not in contact with the base, push
it down.
7 Make sure the locking hook of the brew group is in the correct position.
To position the hook correctly, push it upwards until it is in uppermost
position.
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Lubrication
8 The hook is not correctly positioned if it is still in bottommost position.
9 Slide the brew group back into the machine along the guiding rails on
the sides until it clicks into position. Then place the coee residues drawer
back in the machine.
Lubricate the brew group after approximately 500 cups of coee or once a
month.
1 Apply some lubricant around the shaft in the bottom of the brewing unit.
2 Apply lubricant to the rails on both sides, as shown in the illustration.
3 Slide the brew group back into the machine along the guiding rails on the
sides until it clicks into position. Then place the coee residues drawer back
in the machine.
Milk carafe quick clean
Between brewing milk varieties you can rinse the spout with hot water to
make sure every milk recipe is optimal.
1 Place a cup or container under the spout to collect the water.
2 Turn the milk dispensing spout to the ‘I’ position.
3 Press the CARAFE QUICK CLEAN button.
-The display reminds you have to insert the milk carafe, press the OK
button to conrm.
Note: Press the ESC button if you want to interrupt the milk carafe clean.
Daily cleaning of the milk carafe
It is important to clean the milk carafe every day or after you have used it, as
this preserves hygiene and ensures perfect milk froth consistency.
2
1 Press the release buttons to remove the lid.
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1
1
2 Turn the milk dispensing spout up to the reference mark (indicated by a
dot).
3 Lift the milk carafe dispenser to remove it from the lid and wash it with
lukewarm water. Remove all milk residues.
4 Put the milk dispensing spout back onto the milk carafe lid. To insert it,
align the dot on the spout with the indication on the lid.
Weekly cleaning of the milk carafe
1 Press the release buttons to remove the lid.
2 Rinse the lid and the milk carafe with fresh water. Remove all milk
residues.
3 Place the lid back onto the milk carafe and make sure it locks into place.
4 Remove the top of the lid and ll the milk carafe with fresh water up to
the MAX level.
5 Place the top of the lid back onto the milk carafe.
6 Insert the milk carafe into the machine. Place a container under the milk
dispensing spout.
7 Press the MILK FROTH button to select hot milk.
8 The display shows the icon to indicate that the machine is dispensing
water.
9 When the machine stops dispensing, remove and empty the milk carafe.
The display will ask you to perform a quick clean cycle, you do not need to
perform this cycle during the weekly cleaning of the milk carafe.
10 Press the release buttons to remove the lid of the milk carafe.
11 Turn the milk dispensing spout to the dot indicated on the lid.
12 Lift the milk dispensing spout o the lid.
22
English
13 Remove the ring from the milk carafe dispensing spout.
14 Press the button indicated with the arrow to unlock the cover of the milk
dispensing spout.
15 To remove the cover, press the sides of the dispensing spout lightly and
pull the cover downwards o the dispensing spout.
16 Pull the milk frothing unit upwards.
17 Pull the tting outwards from the milk frothing device.
18 Remove the suction tube.
English
19 Pull the tting outwards and separate it from the remaining part.
20 Clean all parts with lukewarm water.
21 Reassemble all parts following in reverse order.
Monthly full milk carafe cleaning with Philips milk circuit
cleaner
You can purchase a Philips milk circuit cleaner from your local reseller or
from the authorized service centers.
Note: Before you start the procedure, make sure that the water tank is lled
up to the MAX level.
1 Press the MENU button.
FULL
CARAFE
CLEAN
2 Scroll through the menu till you see FULL CARAFE CLEAN.
3 Press the OK button.
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MAX
CLEANING...
4 Pour the content of the Philips milk circuit cleaner sachet into the milk
carafe and ll the milk carafe with water up to the maximum level.
5 Turn the milk dispensing spout to the 'I' position and insert the milk
carafe into the machine.
6 Place a large container under the milk dispensing spout.
7 Press the OK button to conrm.The display shows the following icon.
Note: You cannot interrupt the full milk carafe cleaning. If the full milk carafe
cleaning gets interrupted, you have to restart the cycle again.
8 The display reminds you have to ll the milk carafe with fresh water, ll
the milk carafe up till the max level. Press ok button to conrm.
The display shows the following icon.
9 The display shows a tick icon when the carafe rinsing cycle is nished.
press the ESC button to return to the main menu.
Ordering maintenance products
- Intenza+ water lter
- Gaggia descaling solution
- Philips milk circuit cleaner
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English
Warning icons and error codes
Warning signals are displayed in red. Below you nd a list of the
warnings that may appear on the display and their meaning.
- Fill the water tank with fresh water to the MAX level indication.
- The bean hopper is empty. Put new coee beans in the bean hopper.
- The brew group is not in the machine. Insert the group.
- Close the service door.
- Remove the coee grounds container and empty it.
- There is too much powder in the brew group. Clean the brew group.
10
xx
- If an error code is triggered, check the section 'Meaning of error codes'
to see what the code on the display means and what you can do. The
machine cannot be used when this icon is on the display.
- You forgot to place the lid on the coee bean hopper. If you do not place
it back within 30 seconds the display will return to the main menu and
the brewing cycle will be stopped.
English
Meaning of error codes
Error codeProblemCausePossible solution
1Coee grinder blockedCoee exit duct clogged Clean the coee exit
duct thoroughly with
the handle of the
multifunctional tool or a
spoon handle.
25
3 - 4The brew group cannot
be removed.
5Water circuit problemThere is air in the water
Other error codesSwitch the machine o
If the above solutions do not help to remove the error code icon from the
display and bring the machine back to normal working order, contact the
Gaggia hotline. Contact details can be found in the warranty booklet or or
visit www.gaggia.com or www.gaggia.it.
The brew group is not
positioned correctly.
circuit.
Close the maintenance
door. Switch the
machine o and back
on again. Wait for the
‘machine ready’ icon on
the display and then
remove the brew group.
Remove and place
back the water tank a
couple of times. Make
sure you insert it into
the machine properly.
Check if the water tank
compartment is clean.
and switch it back on
again after 30 seconds.
Try this 2 or 3 times.
Troubleshooting
Problem Cause Solution
The machine does not
switch on
The machine is disconnected.Check if the power supply cord is
inserted correctly
The machine is in DEMO
mode.
The drip tray is quickly
lled.
Place a cup under the dispensing
The standby button has been
pressed for more than 8 seconds.
This is normal. The machine uses
water to rinse the internal circuit
and brew group. Some water ows
through the internal system directly
into the drip tray.
Switch the machine o and then
on again using the main switch on.
Empty the drip tray when the 'drip
tray full' full indicator pops up
through the drip tray cover.
spout to collect rinsing water.
26
English
The coee grounds
container full icon remains
displayed.
The coee grounds container was
The brew group cannot be
removed.
The coee grounds container is not
The brew group cannot be
inserted.
The coee grounds container was
emptied while the machine was
switched o.
placed back too fast.
The brew group is not positioned
correctly.
removed.
The brew group is not in the correct
position.
Always empty the coee grounds
container while the machine is ON.
If the coee grounds container
is emptied while the machine
is switched o, the coee cycle
counter is not reset. In that
case, the 'empty coee grounds
container' message will stay on the
display even though the container
is not full.
Do not place back the coee
grounds container until the screen
message prompts you to put it
back
Close the maintenance door.
Switch the machine o and back
on again. Wait for the machine
ready screen to appear and then
remove the brew group
Remove the coee grounds
container before removing the
brew group
The brew group was not put in
rest position before it was placed
back. Make sure that the lever is
in contact with the base of the
brew group and that the hook of
the brew group is in the correct
position.
Reset the machine by switching it
The machine is still in the descaling
The coee has too little
crema or is watery.
The coee blend is not the correct
The machine is performing its self-
procedure.
The grinder is set to a coarse setting. Adjust the grinder to a ner setting.
one.
adjustment.
on and o. Place the drip tray and
the coee grounds container back.
Leave the brew group out. Close
the maintenance door and switch
the machine on and o. Then try to
reinsert the brew group.
You cannot remove the brew
group when the descaling
process is active. First complete
the descaling process and then
remove the brew group.
Change the coee blend.
Brew a few cups of coee.
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