Gaggia Sup 037RG User Manual

ENGLISH

ESPAÑOL

PORTUGUÊS

GAGGIA ANIMA PRESTIGE /CLASS

Sup 037RG

Operating instructions

Instrucciones de uso

Instruções de utilização

ESPRESSO CAPPUCCINO

ESPRESSO LUNGO LATTE MACCHIATO

AROMA STRENGTH MENU

15 14

English

Table of Contents

Overview of the machine ....................................................................................................... 4

Introduction ........................................................................................................................... 4

Control panel and display ......................................................................................................5

Buttons for quickly preparation of beverages........................................................................................................5

Navigation buttons .......................................................................................................................................................... 5

AROMA STRENGTH button ........................................................................................................................................... 5

MENU button .................................................................................................................................................................... 6

First installation ......................................................................................................................6

Measuring the water hardness ..............................................................................................8

"INTENZA+" Water Filter ........................................................................................................9

“INTENZA+” Water Filter Installation .......................................................................................................................... 9

Replacing the “INTENZA+” Water Filter ...................................................................................................................10

Types of beverage ................................................................................................................10

Types of beverages ........................................................................................................................................................10

Coee Preparation ...............................................................................................................11

Coee Preparation Using Coee Beans .................................................................................................................. 11

Coee Preparation Using Pre-Ground Coee ...................................................................................................... 11

Preparation of Coee and Milk-based and Frothed Milk-based Beverages ....................12

Filling the Milk Carafe ....................................................................................................................................................12

Inserting the Milk Carafe ..............................................................................................................................................13

Removing the Milk Carafe ...........................................................................................................................................13

Dispensing Milk-based Beverages ............................................................................................................................13

Special Beverages and Hot Water........................................................................................14

How to Select Special Beverages ..............................................................................................................................14

Dispensing Hot Water ...................................................................................................................................................14

Beverage Customization ......................................................................................................15

Adjusting Coee and Milk Amount ..........................................................................................................................15

Adjusting the Aroma Strength of Coee ...............................................................................................................15

Adjusting Grinding Settings .......................................................................................................................................16

Cleaning and Maintenance ..................................................................................................16

Cleaning table .................................................................................................................................................................16

Brew Group Cleaning ...........................................................................................................18

Brew Group Cleaning under Running Water ........................................................................................................18

Cleaning of the Brew Group Using Tablets for Removal of Fat Coee Residues ...................................... 18

Reinserting the Brew Group .......................................................................................................................................19

Lubrication ........................................................................................................................................................................20

Cleaning the Milk Carafe ....................................................................................................21

Quick Clean of the Carafe ............................................................................................................................................21

Thorough Cleaning of the Milk Carafe ....................................................................................................................21

Weekly Cleaning of the Milk Carafe .........................................................................................................................22

Monthly Cleaning of the Milk Carafe .......................................................................................................................23

Limescale Removal Operation .............................................................................................24

What to do in case of Interruption of the Limescale Removal .......................................................................25

Warning Icons and Error Codes ...........................................................................................26

Meaning of the Warning Icons ...................................................................................................................................26

Meaning of the Error Codes ........................................................................................................................................27

Troubleshooting ...................................................................................................................28

Technical specications .......................................................................................................31

English

Overview of the machine

1 User interface 22 Aroma-preserving cap 2 ESPRESSO button 23 Coee bean hopper 3 ESPRESSO LUNGO button 24 Brew group 4 AROMA STRENGTH button (aroma intensity) 25 Maintenance door interior 5 Standby button 26 Coee outlet duct 6 MENU button 27 Coee residues tray 7 LATTE MACCHIATO button 28 Coee grounds drawer 8 CAPPUCCINO button 29 Drip tray grill 9 Protection cover 30 Hot water dispensing spout 10 Adjustable coee dispensing spout 31 Opening for the hot water dispensing spout 11 Water tank lid 32 Water tank 12 Coee bean hopper lid 33 Milk container 13 Pre-ground coee container lid 34 Milk dispensing unit 14 Main power button 35 Milk dispensing unit lid 15 Power cord socket 36 Milk dispensing spout 16 Maintenance door 37 17 Full drip tray indicator 38 Water hardness tester 18 Drip tray 39 Tube of lubricant 19 Drip tray release buttons 40 Cleaning brush 20 Power cord 41 Measuring scoop 21 Knob for choosing the grinding

“INTENZA+” lter

Introduction

Congratulations on your purchase of a Gaggia fully automatic coee machine!

In this user manual you will nd all the information needed for installing, using, cleaning and descaling your machine. Before using your machine for the rst time, please read carefully the safety manual provided separately and store it for future use.

English

Control panel and display

This espresso coee machine features an intuitive display for easy use. For a quick overview of the buttons, please read the following sections.

Buttons for quickly preparation of beverages

Press the beverage buttons only once (ESPRESSO, ESPRESSO LUNGO, CAPPUCCINO and LATTE MACCHIATO) to quickly make one of the predened

beverages.

- Ensure that the carafe is in position and ready to use when you select the

CAPPUCCINO or LATTE MACCHIATO options.

- To stop the dispensing before the machine has nished dispensing the

amount of preset coee or milk, simply press the OK button.

- After the preparation of a milk-based beverage, the display will request you whether you wish to perform a quick clean of the carafe.

Navigation buttons

Some of the buttons for quick preparation of beverages feature a dual-function. Namely, they can also be used to navigate the menu:

ESPRESSO

AROMA STRENGTH

ESPRESSO button = ESC button: press this button

to return to the main menu.

AROMA STRENGTH button = OK button: press this button to select, conrm or stop a function.

CAPPUCCINO

CAPPUCCINO button = UP button: press this button

to scroll upwards in the display menu.

MENU button = DOWN button: press this button to scroll downwards in the display menu.

AROMA STRENGTH button

Use the AROMA STRENGTH button to regulate the intensity of the coee aroma (see “Regulating the Coee Aroma Intensity”) or to prepare a coee using ground coee (see “Preparing Pre-ground Coee”).

English

MENU button

First installation

Use the MENU button to prepare other beverages, such as hot water or frothed milk. You can also use the MENU button to modify the following settings:

- Coee temperature;

- Stand-by time: this is the period of time after which the machine enters stand-by mode;

- Display contrast;

- Water hardness: this adjusts the machine settings depending on the water strength in your area;

- To enable the "INTENZA+" lter;

- To start removal of limescale.

Note: This machine has been tested with coee. Although properly cleaned, it may show residues of said substance. In any case, we can guarantee that the machine is brand new.

15 cm

Remove the machine from the packaging.

For best use, we recommend to:

- choose a safe and level surface, where there will be no danger of overturning the machine or being injured;

- choose a location that is suciently well-lit, clean and near an easily reachable socket;

- allow for a minimum distance from the machine sides as shown in the gure.

Remove the water tank, rinse it and ll it with running water up to the MAX level. Make sure that the water tank is fully inserted into the compartment.

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CAPPUCCINO

LATTE MACCHIATO

CAPPUCCINO

LATTE MACCHIATO

Lift the coee bean hopper lid and the aroma-preserving cap.

Pour the coee beans and reposition both the lid and the cap.

Insert the plug into the socket the back of the machine and the other end of the power cord into a wall socket with suitable power voltage.

Switch the main power button to "I".

Place a container under the coee dispensing spout and under the water dispensing spout.

ESPRESSO

ESPRESSO LUNG O

AROMA STRENGT H

ESPRESSO

ESPRESSO LUNG O

AROMA STRENGT H

The standby button will blink. Press the button to switch on the machine.

Press the OK button to start the circuit priming.

The machine indicates to install the water dispensing spout. Press the OK button to conrm.

English

The machine will start dispensing hot water.

The bar under the icon shows the operation progress. When the operation is complete, the machine stops dispensing automatically and starts warming up.

Measuring the water hardness

Use the supplied stripe for measuring the water hardness.

1 Immerse the stripe provided into running water for 1 second. 2 Remove the stripe from water and wait for 1 minute. 3 Count the number of small squares which have turned red and compare

the result to the following table.

Number of red small squares

Value to set Water hardness INTENZA+

1 very soft water A 2 soft water A 3 hard water B 4 very hard water C

4 Press the MENU and the OK buttons, select the menu and scroll until

selecting the water hardness. Select the preferred water hardness setting and press the OK button in order to conrm.

English

"INTENZA+" Water Filter

We recommend that you install the “INTENZA+” water lter as this prevents limescale build-up in your machine and preserves a more intense aroma of your coee. The “INTENZA+” water lter can be purchased separately. Water is a crucial part of every coee, so it is very important to always have it professionally ltered. Using the “INTENZA+” water lter will prevent mineral deposits from building up and improve your water quality.

“INTENZA+” Water Filter Installation

Remove the small white lter from the water tank and store it in a dry place.

Immerse the "INTENZA+" water lter vertically in cold water (with the opening positioned upwards) and gently press its sides to let the air bubbles out.

Set the “INTENZA+” water lter according to the measurements performed (see “Measuring the water hardness”) and indicated on the base of the lter: A = soft water – equals 1 or 2 small squares B = hard water (standard) – equals 3 small squares C = very hard water – equals 4 small squares

Insert the “INTENZA +” water lter in the empty water tank and push it down to the lowest point.

Fill the water tank with running water and put it back into the machine.

Dispense all the water in the water tank by using the hot water function (see the “Dispensing Hot Water” chapter).

Then, ll the tank again.

1 Press the MENU and the OK buttons to conrm. Scroll until selecting the

water lter. Press the OK button.

2 Select ON, then press OK and nally exit from the menu.

English

Replacing the “INTENZA+” Water Filter

When the “INTENZA+” water lter needs to be replaced, the lter icon is displayed.

Replace the water lter by scrolling the menu until selecting the water lter as described in the “INTENZA+ Filter Installation” chapter.

Select RESET and conrm with the OK button.

The machine is now programmed to manage a new “INTENZA+” water lter.

Types of beverage

Types of beverages

Name of the beverage Description Selection mode

Espresso Coee with dense crema served

in a small cup.

Espresso lungo Longer espresso with dense

crema served in a middle cup.

Cappuccino 1/3 espresso, 1/3 hot milk and

1/3 milk froth served in a big cup.

Latte Macchiato Long dose of hot milk froth with

a dose of espresso served in a

tumbler. Frothed milk Hot milk froth. MENU/DRINKS Hot water MENU/DRINKS

Button for quick preparation of beverages on the control panel.

English

Coee Preparation

Coee Preparation Using Coee Beans

Warning: use coee beans only for espresso preparation. Do not use ground

coee, unroasted coee, freeze-dried coee or instant coee in the coee bean hopper, as they may damage the machine.

Note: using the aroma-preserving cap keeps the beans fresh.

1 Place 1 or 2 cups under the coee dispensing spout by manually lifting or

lowering the coee dispensing spout to adjust its height depending on the size of the cups.

2 To prepare a coee, press the espresso or the long espresso button.

Coee dispensing stops automatically when the set level is reached; however, it is possible to stop it earlier by pressing the OK button.

Note: to prepare two cups of espresso or long espresso, press the button of the preferred beverage twice. The machine performs two consecutive grinding cycles automatically.

Coee Preparation Using Pre-Ground Coee

To prepare coee using pre-ground coee, use the measuring scoop provided to insert the correct dose in the pre-ground coee compartment.

1 Lift the pre-ground coee compartment lid. 2 Add a measuring scoop of pre-ground coee in its compartment and

close the lid.

Warning: do not insert substances other than pre-ground coee in the preground coee compartment, as they may damage the machine.

3 Place a cup under the dispensing coee spout. 4 Press the AROMA STRENGTH button and select the pre-ground coee

function.

English

5 Press the button of the preferred beverage and the machine will start

dispensing automatically.

Note: with pre-ground coee, it is possible to prepare just one cup of coee at a time.

Preparation of Coee and Milk-based and Frothed Milk-based Beverages

Warning: before selecting a coee and milk-based or a frothed milk-based

beverage, ensure the milk carafe is installed and the milk dispensing spout is open. If the milk carafe is not correctly installed, the milk dispensing spout may spray steam or hot milk.

Filling the Milk Carafe

Before using the milk carafe, clean it thoroughly as described in the “Cleaning and Maintenance” chapter.

The milk carafe can be lled before or during use.

1 Lift the lid of the milk dispensing unit.

2 Pour the milk into the milk carafe: the milk level must be between the

minimum (MIN) and the maximum (MAX) level indicators shown on the carafe. Put the lid back on.

English

Inserting the Milk Carafe

If installed, remove the water dispensing spout: 1 Press the two side buttons to unlock the dispensing spout and lift it

slightly.

2 Pull the water dispensing spout to remove it.

3 Slightly tilt the milk carafe. Insert it all the way into the guides of the

machine.

4 Push the carafe downwards while rotating it at the same time until it is

locked onto the drip tray.

Do not force the carafe while inserting it.

Removing the Milk Carafe

Rotate the carafe upwards until it is naturally released from the insert in the drip tray. Then, remove the carafe.

Dispensing Milk-based Beverages

1 Pull out the milk dispensing spout to the right up to the icon.

Note: if the carafe dispensing spout has not been pulled all the way out, milk may not be properly frothed.

2 Place a cup under the open milk dispensing spout. 3 Choose your milk-based beverage.

- Press the CAPPUCCINO or the LATTE MACCHIATO buttons just once

to prepare immediately one of these two milk-based beverages.

- Press the MENU button, select DRINKS, conrm with OK, scroll until selecting MILK FROTH and press the OK button again in order to dispense frothed milk.

The machine will remind you to install the milk carafe and open the milk dispensing spout.

English

3 The machine pours in the cup or in the tumbler a preset amount of milk

froth rst and then a preset amount of coee.

Note: press the OK button to interrupt milk or coee dispensing.

4 After the preparation of coee and milk-based beverages, the display re-

quests you whether you wish to perform a quick clean of the milk carafe. This operation can be enabled within 10 seconds (see “Quick Clean of the Carafe”). This operation can be performed with the carafe containing milk.

It is recommended to perform the quick clean at least once a day. Press

the OK button to conrm or the ESC button to perform the quick clean later.

Special Beverages and Hot Water

How to Select Special Beverages

1 Press the MENU button and select DRINKS. 2 Press the OK button to conrm. 3 Scroll through the menu and select the preferred beverage.

Dispensing Hot Water

Warning: when the preparation of hot water starts, the hot water dispens-

ing spout may spray steam and hot water. Before removing the hot water dispensing spout, wait until the end of the preparation.

1 Insert the hot water dispensing spout. 2 Press the MENU button, select DRINKS, conrm and scroll through the

menu to select “HOT WATER”.

Warning: select HOT WATER in the menu just when the hot water dispensing spout is installed.

3 Press the OK button to conrm. The display reminds you to insert the hot

water dispensing spout: press the OK button to conrm. The machine will start dispensing hot water.

4 To stop hot water dispensing, press the OK button.

English

Beverage Customization

Adjusting Coee and Milk Amount

It is possible to adjust the amount of the beverage to your taste and the size of the cups.

1 To adjust the amount of espresso, hold the ESPRESSO button until the

display shows the MEMO icon.

The machine enters the programming stage and starts preparing the selected beverage.

2 When the cup contains the desired amount of espresso, press the OK

button.

The tick on the display indicates that at every pressing the machine will prepare the set amount of espresso.

Note: to set the amount of ESPRESSO LUNGO, CAPPUCCINO and LAT TE MACCHIATO, follow the same operation: hold the button which corresponds

to the selected beverage and press the OK button when the cup contains the desired amount. To adjust the amount of the coee and milk-based beverages, insert the milk carafe and save the amount of milk rst and then the amount of coee.

Adjusting the Aroma Strength of Coee

To modify the aroma strength of coee, press the AROMA STRENGTH button. Every time you press the AROMA STRENGTH button, the aroma strength changes of one degree. The display shows the selected strength

which will be saved by preparing a cup of coee.

1 Very mild 2 Mild 3 Normal 4 Strong 5 Very strong

Note: you can also use the AROMA STRENGTH button to prepare coee with pre-ground coee.

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Adjusting Grinding Settings

You can adjust the grinding settings using the knob for choosing the grinding in the coee bean hopper. For every selected setting, the ceramic coee grinder guarantees a perfect and even grinding for the preparation of every cup of coee. The aroma is preserved and every cup ensures a perfect avour.

Note: you can adjust the grinding settings only when the machine grinds the coee beans.

Warning: do not rotate the knob for choosing the grinding more than one level at a time, so as to avoid to damage the coee grinder.

1 Place a cup under the coee dispensing spout. 2 Open the coee bean hopper lid and lift the aroma-preserving cap. 3 Press the ESPRESSO button. 4 When the coee grinder starts working, press the knob for choosing the

grinding and rotate it leftwards or rightwards. You can choose 5 dierent grinding settings. The lower the setting, the stronger the aroma of the coee.

Cleaning and Maintenance

Regular cleaning and maintenance keep the machine in perfect conditions and ensure a perfect coee avour, a constant coee ux and an excellent milk froth. Refer to the following table to know when and how to clean the removable parts of the machine. For more detailed information, please read the relevant chapters.

Cleaning table

Part description When to clean How to clean

Brew group. Weekly. Remove the brew group and wash it under

running water.

Depending to the type of use. Lubricate the brew group.

Monthly. Clean the brew group using the tablet for

removal of fat coee residues.

English

Part description When to clean How to clean

Milk carafe. After every use. After preparing a milk-based beverage, start

the QUICK CLEAN operation according to indications of the machine.

Daily. Clean the milk carafe thoroughly.

Weekly. Disassemble the milk carafe and clean all its

parts under running water.

Monthly. For this cleaning cycle, use a product for the

cleaning of milk circuits.

Full Drip tray. When the red indicator emerg-

es from the drip tray grate.

Coee grounds drawer.

Water tank. Weekly. Wash it under running water.

Pre-ground coee compartment/coee outlet duct.

At machine’s request. Empty the coee grounds drawer and wash

Weekly. Clean the upper part using the handle of a

Empty the drip tray and clean it under running water.

it under running water. Ensure the machine is switched on while you empty and clean the coee grounds drawer.

spoon, as shown below.

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Brew Group Cleaning

Warning: do not wash the brew group in the dishwasher and do not use

washing-up liquids, since they may cause the malfunctioning of the brew group and alter the coee avour.

Brew Group Cleaning under Running Water

1 Switch o the machine and unplug it. 2 Remove the drip tray and the coee grounds drawer. 3 Open the maintenance door. 4 Press the PUSH lever (1) and pull the handle of the brew group to remove

it from the machine (2).

5 Rinse the coee grounds drawer thoroughly using lukewarm water. Wash

the upper lter thoroughly.

6 Let the brew group dry in the air.

Note: do not dry the brew group with clothes in order to avoid the build-up of bres in the interior.

Cleaning of the Brew Group Using Tablets for Removal of Fat Coee Residues

Warning: use Gaggia tablets for the removal of fat coee residues, since they

do not perform a descaling action.

1 Place a container under the coee dispensing spout. 2 Press the AROMA STRENGTH button and select pre-ground coee.

3 Insert a tablet for the removal of fat coee residues in the compartment

of pre-ground coee.

4 Press the ESPRESSO LUNGO button. The machine dispenses water from

the coee dispensing spout.

5 When the progress bar is halfway, switch the main power button on the

back of the machine to “0”.

6 Let the solution for the removal of fat coee residues act for about 15

minutes.

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7 Switch the main power button to “1”. Press the Stand-by button. 8 Wait for the machine to perform an automatic rinse cycle. 9 Perform the “Brew Group Cleaning under Running Water” operation. 10 Remove the drip tray and the coee grounds drawer. Empty them and

insert them in the machine again.

11 Press the AROMA STRENGTH button and select pre-ground coee. 12 Press the ESPRESSO LUNGO button. The machine dispenses water from

the coee dispensing spout.

13 Repeat steps 11 and 12 twice. Throw away dispensed water.

Reinserting the Brew Group

1 Before reinserting the brew group into the machine, ensure the two

yellow reference indicators on the side coincide. If this is not the case, perform the following step:

Ensure that the lever is in contact with the brew group base.

2 Ensure that the yellow locking hook of the brew group is in the right

position.

To correctly position the hook, push it upwards to the highest position.

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If the hook is still in a lower position, this means that it has not been correctly positioned.

3 Slide the brew group along the side guides into the machine until it locks

in the right position with a click.

Warning: do not press the PUSH lever.

4 Close the maintenance door.

Lubrication

In order to ensure perfect performances of the machine, it is necessary to Lubricate the brew group. Refer to the following table for the frequency of lubrication.

Frequency of use Number of daily prepared beverages Frequency of lubrication

Low 1-5 Every 4 months Regular 6-10 Every 2 months High >10 Every month

1 Switch o the appliance and unplug it. 2 Remove the brew group and rinse it using lukewarm water (see “Brew

Group Cleaning under Running Water”).

3 Spread a thin layer of lubricant around the inserting pin in the lower part

of the brew group.

4 Spread a thin layer of lubricant onto the guides on both sides (see the

gure).

5 Reinsert the brew group (see “Reinserting the Brew Group”).

You can use the tube of lubricant many times.

English

Cleaning the Milk Carafe

Quick Clean of the Carafe

After preparing a milk-based beverage, the display shows the icon for the cleaning of the carafe. 1 When the display shows the icon for the cleaning of the carafe, press

the OK button if you wish to perform a cleaning cycle. The cycle can be enabled within 10 seconds.

2 Remove the cup with the beverage and place a container under the milk

dispensing spout.

Note: ensure that the milk dispensing spout has been removed.

3 Press the OK button to start dispensing hot water.

Thorough Cleaning of the Milk Carafe

To clean the milk carafe thoroughly, you have to perform these operations regularly:

1 Remove the lid from the milk dispensing unit.

2 Remove the milk dispensing spout from its dispensing unit. 3 Remove the milk tube from the dispensing spout. 4 Rinse the milk tube and its dispensing spout thoroughly using lukewarm

water.

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Weekly Cleaning of the Milk Carafe

The milk dispensing spout is composed by 5 components. Remove all components once a week and wash them under the tap. You can also wash all components in the dish washer, apart from the milk container.

1 Milk tube 2 Rubber holder 3 Pannarello 4 Pannarello Mount 5 Milk Dispensing Spout Housing

Disassembling the Milk Dispensing Spout

1 Press the releasing buttons on both sides of the upper part of the milk

dispensing unit (1) and pull out the upper part of the milk container (2).

2 Overturn the milk dispensing unit and hold it rmly in the hand. Pull out

the milk tube from the holder.

3 Press the release buttons on the Pannarello and remove the Pannarello

form the rubber holder.

4 Pull out the mount from the Pannarello.

5 Wash all the components with lukewarm water.

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Reassembling the Milk Carafe

1 To reassemble the milk dispensing spout, follow the steps from 2 to 4 in

“Disassembling the Milk Dispensing Spout” the opposite way. 2 Put the milk dispensing spout back in the upper part of the milk carafe. 3 Put the upper part of the milk carafe back in the same carafe.

Note: before putting the milk dispensing spout back in the upper part of the milk carafe, place the pin inside the upper part in its right position. If the pin is not in its right position, you cannot put the milk dispensing spout back in the upper part of the milk carafe.

Monthly Cleaning of the Milk Carafe

For this cleaning cycle, use a product for the cleaning of milk circuits.

1 Pour a bag of milk circuit cleaning product in the milk carafe. Fill the milk

carafe using water up to the MAX level indication. 2 Insert the milk carafe in the machine and place a container under the milk

dispensing spout. 3 Press the MENU button, select DRINKS, conrm with the OK button and

scroll down to MILK FROTH. Press the OK button to start dispensing the

cleaning solution. 4 Repeat step 3 until emptying the milk carafe. 5 When the carafe is empty, remove the container and the milk carafe from

the machine. 6 Wash the milk carafe thoroughly and ll it using running water up to the

MAX level indication. 7 Insert the milk carafe into the machine. 8 Place the container under the milk dispensing spout. 9 Press the MENU button and select MILK FROTH in the DRINKS menu to

start the rinse cycle of the carafe. 10 Repeat step 9 until emptying the milk carafe.

Note: never ingest the solution dispensed at this stage.

11 Repeat steps from 6 to 10. 12 When the machine does not dispense water anymore, the cleaning cycle

is over. 13 Disassemble all components and wash them using running water. The

machine is ready for use.

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Limescale Removal Operation

When the display shows START CALC CLEAN, you have to perform the clean- ing of the machine. If you do not perform the cleaning of the machine when the display shows this message, the machine will stop functioning correctly. In this case, any repair is not covered by the guarantee.

Use Gaggia descaling solution to remove scale from the machine. Gaggia descaling solution has been designed to ensure excellent performances of the machine. The use of other products may damage the machine and leave residues in the water.

The operation of limescale removal lasts for about 30 minutes and consists of a descaling cleaning cycle and a rinse cycle. You can pause the descaling cleaning cycle or the rinse cycle by pressing the ESC button. To continue the descaling cleaning cycle or the rinse cycle press the OK button.

Note: during limescale removal, do not remove the brew group.

Warning: do not ingest the descaling solution or the water dispensed during

limescale removal.

1 Remove “INTENZA+” lter.

2 Remove the drip tray and the coee grounds drawer, empty, clean and

insert them into the machine again. 3 Place a large container (1.5 l) under the coee dispensing spout.

4 When the display shows START CALC CLEAN, press the OK button to

start the limescale removal operation. Remove the hot water dispensing

spout, if any.

- The display indicates to insert the carafe.

- The display indicates to open the milk dispensing spout.

Note: you can press ESC to postpone the descaling clean. If you wish to start the limescale removal later, press the MENU button, select MENU, press OK and scroll until selecting START CALC CLEAN . Press OK to conrm.

English

4 Pour the Gaggia descaling solution in the water tank. Fill the tank using

clean water up to the CALC CLEAN level indication. Put the tank back in

the machine. Press the OK button to conrm. The rst stage of the desca-

ling clean starts. The machine will start dispensing the descaling solution

at regular intervals. The display shows the descaling clean icon, stage and

duration. The rst stage lasts for 20 minutes. 5 Let the machine dispense the descaling solution until the water tank is

empty. 6 Remove the water tank and rinse it. 7 Fill the tank using clean water up to the CALC CLEAN level indication. Put

the tank back in the machine and press OK. 8 Remove the milk carafe and wash it. Fill the milk carafe with water up to

the MIN level indication. Insert the milk carafe into the machine and open

the milk dispensing spout. 9 Remove the container, empty it and put it back under the coee dispens-

ing spout. Press OK to conrm. 10 The second stage of the cleaning cycle starts, that is the rinse cycle. This

stage lasts for 3 minutes. The display shows the rinse icon and the dura-

tion of this stage.

Note: if the water tank is not lled up to CALC CLEAN level, it may be necessary to repeat the rinse cycle.

11 Wait until the machine does not dispense water anymore. The limescale

removal is over when the display shows a tick. 12 To exit the descaling cleaning cycle, press the OK button. The machine

starts warming up and performs an automatic rinse cycle. 13 Remove the container and empty it. 14 Perform the “Weekly Cleaning of the Milk Carafe” operation to clean the

carafe after the descaling clean. 15 Clean the brew group as described in the “Brew Group Cleaning under

Running Water” chapter. 16 Install a new "INTENZA+" lter into the water tank.

Tip: the “INTENZA+” lter reduces the frequency of the descaling clean.

What to do in case of Interruption of the Limescale Removal

You can exit the limescale removal pressing the STAND-BY button on the control panel. In case the limescale removal stops before its completion, perform the following operations:

1 Empty the water tank and wash it thoroughly. 2 Fill the water tank using running water up to the CALC CLEAN level indi-

cation and switch on the machine again. The machine will warm up and

perform an automatic rinse cycle.

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3 Before preparing any beverage, perform a manual rinse cycle. To perform

a manual rinse cycle, dispense half a tank of hot water, then prepare 2

cups of pre-ground coee without adding ground coee.

Note: if this operation is not complete, it is necessary to perform another limescale removal as soon as possible.

Warning Icons and Error Codes

Meaning of the Warning Icons

Warning icons are red. The list below reports the warning icons that the display can show along with their meanings.

Fill the tank using running water up to the MAX level indication.

The coee bean hopper is empty. Insert the coee beans in the coee bean hopper.

The brew group is not in the machine or it has not been inserted correctly. Insert the brew group.

The milk carafe is not installed. Insert the milk carafe into the machine.

The coee grounds drawer is full. Check that the machine is on. Remove the coee grounds drawer and empty it.

The brew group is clogged by coee powder. Clean the brew group.

The hot water dispensing spout is not installed. Insert the hot water dispensing spout.

If an error is shown on the display, refer to the “Meaning of the Warning Icons” section to check the meaning of the code shown and how to proceed. You cannot use the machine when the display shows this icon.

Empty the coee grounds drawer. Wait about 5 seconds before reinserting it.

Insert the drip tray and close the maintenance door.

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Meaning of the Error Codes

The list below reports the warning icons that the display can show, their meanings and how to solve the problem. If the indicated solutions are ineective because the display keeps on showing the error code icon and the machine does not function correctly, please contact the Gaggia customer service. In case other error codes are shown, please take the machine to an authorized after-sale service centre. The contacts are listed in the guarantee brochure or on the www.gaggia. com and www.gaggia.it websites.

Error codes

01 The coee grinder is

03 - 04 A problem occurred in

05 A problem occurred in

14 The machine is over-

Problem Cause Possible solution

clogged.

the brew group.

the water circuit.

heated.

The coee outlet duct is clogged.

The brew group is dirty or it is not well lubricated.

The brew group is not correctly positioned.

There is air in the water circuit.

There may be multiple causes.

Switch o the machine using the main power button and remove the brew group. Clean the coee outlet duct thoroughly using the handle of the measuring scoop or the handle of a spoon. Switch on the appliance again.

Switch o the machine using the main power button. Remove the brew group and clean it thoroughly. (refer to the “Cleaning the Brew Group” chapter).

Switch o the machine using the main power button. Remove the brew group and reinsert it again. Ensure the brew group is in its right position before inserting it. Refer to the “Reinserting the Brew Group” chapter.

Remove and reinsert the tank in the machine twice. Ensure to insert the tank correctly in the machine. Check that space of the water tank is clean.

If you use a “INTENZA+” lter: pull out the lter from the water tank and shake it to remove all air from the lter. Reinsert the "INTENZA+" lter into the water tank.

Switch o the machine and switch it on again after 30 minutes. Perform this operation 2 or 3 times.

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Troubleshooting

This chapter summarises the most common problems you may encounter while using the machine. If you are not able to solve the problem following the information below, visit the www.gaggia.com o www.gaggia.it websites for FAQs or contact the Customer Service Centre in your country.

Problem Cause Solution

The machine does not switch on.

The machine is in DEMO mode.

The drip tray lls quickly. It is a normal phenomenon. The ma-

The display continuously shows the “full coee grounds drawer” icon.

The coee grounds drawer is too full and the “Empty the coee grounds drawer” message is not shown.

The machine requests to empty coee grounds drawer even if the drawer is not empty.

Impossible to remove the brew group.

The coee grounds drawer has not

The machine is not plugged in or the main power button is in the “o” (0) position.

You have pressed the Standby button for more than 8 seconds.

chine uses water to rinse the internal circuit and the brew group. Part of the water ows through the internal system directly into the drip tray.

The coee grounds drawer has been emptied when the machine was o.

The coee grounds drawer has been put back too quickly.

The drip tray has been removed without emptying the coee grounds drawer.

The machine has not reset the counter last time the coee grounds drawer has been emptied.

The brew group is not in its correct position.

been removed.

Check that the power cord has been correctly inserted.

Ensure the main power button is in the “on” (I) position.

Switch o the machine and switch it on again using the main power button on the back part of the machine.

Empty the drip tray when the indicator is shown through the drip tray grate.

Place a cup under the dispensing spout to gather rinse water.

Always empty the coee grounds drawer when the machine is on. If you empty the coee grounds drawer when the machine is o, the coee cycle counter does not reset. In this case, the display shows the icon even if the container is not full.

Always wait about 5 seconds when you put back the coee grounds drawer. So doing, the coee ground counter will reset to zero.

When removing the drip tray, empty the coee grounds drawer completely, even if it is almost empty. So doing, the coee ground counter will reset to zero and start to count the coee grounds correctly again.

Always wait about 5 seconds when you put back the coee grounds drawer. So doing, the coee ground counter will reset to zero.

Always empty the coee grounds drawer when the machine is on. If you empty the coee grounds drawer when the machine is o, the coee cycle counter does not reset.

Close the maintenance door. Switch o the machine and switch it on again. Wait for the display to show the ready message, then remove the brew group.

Remove the coee grounds drawer before removing the brew group.

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