Page 1
en User manual
RF463304
RF463305
RF463505
Freezer
Page 2
en
en Table of contents
en
User manual
(
Safety instructions 4
About these instructions 4
Risk of explosion 4
Risk of electric shock 4
Risk of cold burns 4
Risk of injury 4
Fire hazard/Danger due to refrigerants 5
Fire hazard 5
Avoiding placing children and vulnerable people
at risk 5
Damage 5
Weight 5
8
Intended use 6
7
Environmental protection 6
Packaging 6
Old appliances 6
5
Installation and connection 7
Scope of supply 7
Technical specifications 7
Installing the appliance 7
Built-in cut-out 7
Side-by-side installation 7
Tips for saving energy 8
Before using your appliance for the first time 9
Water connection 9
Electrical connection 9
*
Getting to know your appliance 10
Appliance 10
Controls 11
Ice and water dispenser 12
Interior fittings 12
1
Operating the appliance 15
Switching on the appliance 15
Switching off and disconnecting the appliance 15
Setting the temperature 15
Fast freezing 15
Display lock for cleaning 15
Switching ice cube production on or off 16
Eco mode 16
Reset water filter counter 16
Self-test 16
Setting the brightness of the control panel 16
Setting up the display screen 16
Setting the touch field colour 17
Setting the touch field tone type 17
Setting the touch field tone volume 17
Setting the signal tone volume 17
Switching the water filter counter on and off 17
Dimming when door is opened and closed 17
Ice and water dispenser light 18
Ice and water dispenser proximity sensor 18
Setting the temperature unit 18
Setting the language 18
Resetting to factory settings 18
Switching demo mode on or off 19
Rest mode 19
Automatic door opening 20
Home network 20
Automatic display lock for cleaning 20
M
Alarm 20
Door alarm 20
o
Home Connect 21
Setting up Home Connect 21
Connecting the refrigerator to the
Home Connect app 22
Installing updates for the Home Connect
software 22
Customer Service access 22
Delete network settings 22
Information on data protection 23
Declaration of conformity 23
W
Freezer compartment 24
Maximum freezing capacity 24
Fully utilising the freezer volume 24
Purchasing frozen food 24
Note when loading products 24
Freezing fresh food 25
Thawing frozen food 25
;
Ice and water dispenser 26
Before using the appliance for the first time 26
Observing drinking water quality 26
Information on operation of the ice maker 26
Dispensing ice and water 26
=
Defrosting 27
Freezer compartment 27
D
Cleaning 27
Care instructions for stainless steel surfaces 27
Cleaning the display 27
Cleaning the equipment 28
>
Noises 28
Normal noises 28
Preventing noises 28
9
Lighting 28
2
Page 3
3
Faults – what to do? 29
Appliance 29
Ice and water dispenser 30
4
Customer service 32
Appliance self-test 32
Repair order and advice on faults 32
en
3
Page 4
en Safety instructions
m ( Safety instructions
Safety instructions
This appliance complies with the relevant
safety regulations for electrical appliances and
is fitted with noise suppression.
The refrigeration circuit has been checked for
leaks.
About these instructions
▯ Read and follow the operating and
installation instructions. They contain
important information on how to install, use
and maintain the appliance.
▯ The manufacturer is not liable if you
disregard the instructions and warnings in
the operating and installation instructions.
▯ Retain all documents for subsequent use or
for the next owner.
Risk of electric shock
Improper installations and repairs may put the
user at considerable risk.
▯ When installing the appliance, ensure that
the mains cable is not trapped or damaged.
▯ If the mains cable is damaged: immediately
disconnect the appliance from the
electricity supply.
▯ Do not use multiple sockets, extension
leads or adapters.
▯ Have the appliance repaired by the
manufacturer, Customer Service or a
similarly qualified person only.
▯ Use original parts supplied by the
manufacturer only.
The manufacturer guarantees that these
parts satisfy the safety requirements.
Risk of explosion
▯ Never use electric appliances inside the
appliance (e.g. heaters or electric ice
makers).
▯ Do not store products which contain
flammable propellant (e.g. spray cans) or
explosive substances in the appliance.
▯ Store high-percentage alcohol tightly
sealed and in an upright position.
▯ Do not use additional means to accelerate
the defrosting process other than those
recommended by the manufacturer.
Risk of cold burns
▯ Never put frozen food straight from the
freezer compartment into your mouth.
▯ Avoid prolonged contact of skin with frozen
food, ice and the tubes in the freezer
compartment.
Risk of injury
Containers which contain carbonated drinks
may burst.
Do not store containers which contain
carbonated drinks in the freezer compartment.
4
Page 5
Safety instructions
en
Fire hazard/Danger due to refrigerants
The tubes of the refrigeration circuit
convey a small quantity of an environmentally
friendly but flammable refrigerant (R600a). It
does not damage the ozone layer and does not
contribute to the greenhouse effect. If
refrigerant escapes, it may injure your eyes or
ignite.
▯ Do not damage the tubes.
If the tubes are damaged:
▯ Keep naked flames and ignition sources
away from the appliance.
▯ Ventilate the room.
▯ Switch off the appliance and pull out the
mains plug.
▯ Please contact Customer Service.
Fire hazard
Measures:
▯ Ensure that children and vulnerable people
have understood the hazards.
▯ Children or vulnerable people must be
supervised by a responsible person when
using the appliance.
▯ Only children from 8 years and above may
use the appliance.
▯ Supervise children while the appliance is
being cleaned or maintained.
▯ Never allow children to play with the
appliance.
Risk of suffocation
▯ If the appliance features a lock: keep the
key out of the reach of children.
▯ Keep children away from the packaging
and its parts.
Portable multiple outlets or power
supplies may overheat, causing a fire.
Never leave portable multiple outlets or
portable power supplies behind the appliance.
Avoiding placing children and vulnerable
people at risk
At risk are:
▯ Children,
▯ People who have limited physical, mental or
sensory abilities,
▯ People who have inadequate knowledge
concerning safe operation of the appliance.
Damage
To prevent damage:
▯ Do not stand or support yourself on the
base, runners or doors.
▯ Keep plastic parts and door seals free of oil
and grease.
▯ Pull the mains plug – not the power cord.
Weight
The appliance is very heavy. The appliance
should always be transported and set up by at
least 2 persons.
"Installing the appliance" on page 7
~
5
Page 6
en Intended use
8
Intended use
Intended use
Use this appliance
▯ only for freezing food, making ice and dispensing
drinking water.
▯ only in the home and in the home environment.
▯ only according to these operating instructions.
This appliance is intended for use up to a maximum
height of 2000 metres above sea level.
7
Environmental protection
Environmental protection
Packaging
All materials are environmentally safe and recyclable:
▯ Dispose of packaging in an environmentally friendly
manner.
▯ Please ask your dealer or inquire at your local
authority about current means of disposal.
Old appliances
Valuable raw materials can be reclaimed by recycling
old appliances.
m Warning – Children may become locked in the
appliance and suffocate!
▯ To prevent children from climbing in, leave shelves and
containers in the appliance.
▯ Keep children away from the redundant appliance.
Caution!
Refrigerant and harmful gases may escape.
Do not damage the tubes of the refrigerant circuit and
insulation.
1 Remove the mains plug.
2 Sever the power cord.
3 Have the appliance disposed of professionally.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste
electrical and electronic equipment - WEEE). The
guideline determines the framework for the return and
recycling of used appliances as applicable throughout
the EU.
6
Page 7
Installation and connection
en
5
Installation and connection
Installation and connection
Scope of supply
After unpacking all parts, check for any damage in
transit.
If you have any complaints, contact the dealer from
whom you purchased the appliance or our customer
service.
~ "Customer service" on page 32
The delivery consists of the following parts:
▯ Built-in appliance
▯ Interior fittings (depending on model)
▯ Installation material
▯ User manual
▯ Installation instructions
▯ Customer service booklet
▯ Warranty enclosure
▯ Information on the energy consumption and noises
Technical specifications
Refrigerant, cubic capacity and further technical
specifications can be found on the rating plate.
~ "Getting to know your appliance" on page 10
Installing the appliance
Permitted room temperature
The permitted room temperature depends on the
climatic class of the appliance.
Information on the climatic class can be found on the
rating plate.
~ "Getting to know your appliance" on page 10
Climatic category Permitted room temperature
SN +10 °C ... 32 °C
N +16 °C ... 32 °C
ST +16 °C ... 38 °C
T +16 °C ... 43 °C
The appliance is fully functional within the permitted
room temperature.
If an appliance of climatic class SN is operated at
colder room temperatures, the appliance will not be
damaged up to a room temperature of +5 °C.
Built-in cut-out
The cut-out must fulfil these criteria:
▯ Anti-tilt bracket fitted
▯ Cut-out depth min. 610 mm, for flush installation
635 mm
▯ Rectangular
▯ Stable – the side panels and the top must be min.
16 mm thick and securely attached to the bottom or
wall
▯ Depth of shortened side panels min. 100 mm
Installation location
The more refrigerant an appliance contains, the larger
the room must be in which the appliance is situated.
Leaking refrigerant can form a flammable gas-air mixture
in rooms which are too small.
The room must be at least 1 m³ per 8 g of refrigerant.
The amount of refrigerant in your appliance is indicated
on the rating plate inside the appliance.
~ "Getting to know your appliance" on page 10
The weight of the appliance may be up to 460 kg
depending on the model. The base must be sufficiently
stable and should not give. If necessary, reinforce the
floor.
Side-by-side installation
Observe the specifications in the installation
instructions for a side-by-side installation.
If a partition wall is required between the appliances, it
must be at least 16 mm wide.
7
Page 8
en Installation and connection
Tips for saving energy
If you follow the instructions below, your appliance will use less power.
Note: The arrangement of the features does not affect the energy consumption of the appliance.
Installing the appliance
Keep the appliance out of direct sunlight. The appliance needs to cool less frequently at low ambient
Install the appliance as far away as possible from heating ele-
ments, cooker and other heat sources:
At least 1¼" (3 cm) from electric or gas cookers.
At least 11¾" (30 cm) from oil or solid-fuel cookers.
Note:
If this is not possible, attach an insulating plate between the
appliance and heat source.
Select an installation location with a room temperature of
approx. 20 °C.
Do not cover or block the ventilation openings. If the warm air can escape, the appliance needs to cool less
Ventilate the room daily.
temperatures and therefore consumes less power.
frequently and therefore consumes less power.
Using the appliance
Open the appliance door only briefly. The air in the appliance does not warm up so intensely. The
Transport purchased food in a cool bag and place in the
appliance quickly.
appliance needs to cool less frequently and therefore consumes less power.
Allow warm food and drink to cool down before placing in the
appliance.
Thaw frozen food in the refrigerator compartment to utilise
the low temperature of the frozen food.
Always leave a space between the food and the back wall. The air can circulate and the humidity will remain conPack food airtight.
stant.The appliance needs to cool less frequently and there-
fore consumes less power.
Do not cover or block the ventilation openings. The appliance consumes less power if warm air can escape.
Vacuum the ventilation openings once a year.
--------
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Page 9
Installation and connection
en
Before using your appliance for the
first time
1 Remove information material, adhesive tape and
protective film.
2 Clean the appliance.
~
"Cleaning" on page 27
Water connection
Caution!
– Installation and connection of the appliance must
be carried out by qualified technicians according to
the installation instructions supplied.
– To avoid damage to the appliance and to ensure its
proper functioning, it should only be connected to a
drinking water system.
– To avoid water damage, a shut-off valve must be
installed.
Water pressure of drinking water system
Caution!
To avoid damage to the appliance, a pressure relief
valve must be installed between the drinking water
connection and the tubing, should the water pressure
exceed the maximum value.
Note: If the water pressure is too low, this will impair
the relevant functions of the appliance.
▯ Min. 0.2 Mpa (2 bar / 29 psi)
▯ Max. 0.8 Mpa (8 bar / 116 psi)
Electrical connection
Caution!
Do not connect the appliance to electronic energy saver
plugs.
Note: You can connect the appliance to mainscontrolled and sine-controlled inverters.
Mains-controlled inverters are used for photovoltaic
systems which are connected directly to the national
grid. Sine-controlled inverters must be used for isolated
applications. Isolated applications, e.g. on ships or in
mountain lodges, which are not connected directly to
the national grid.
1 After installing the appliance, wait at least 1 hour
before connecting it to prevent damaging the
compressor.
2 Connect the appliance via a correctly installed
socket.
The socket must comply with the following data:
Socket with 220 V ... 240 V
Conductor 50 Hz
Fuse 10 A ... 16 A
Outside Europe: Check whether the indicated
current type of the appliance corresponds with the
values of your power supply. Appliance
specifications are on the rating plate.
~ "Getting to know your appliance" on page 10
3 Connect the appliance to a socket near the
appliance.
The socket must also be freely accessible following
installation of the appliance.
m Warning – Risk of electric shock!
If the length of the mains cable is inadequate, never
use multiple sockets or extension leads.Instead,
please contact Customer Service for alternatives.
9
Page 10
en Getting to know your appliance
*
Getting to know your appliance
Getti ng to know your appliance
)B 1"
(H
P
X
`
h
)"
)*
)2
):
Appliance
(...H Controls
P Main switch on/off
X Ice maker
` Ice cube container
h Rating plate
)" Frozen food container
)* Automatic door opening
)2 Ventilation opening
): Particle filter
)B...1" Ice and water dispenser
10
Page 11
Getting to know your appliance
en
Controls
j
( Touch fields
There are sensors under the touch fields.
Touching the symbol calls up the respective
function.
0 Freezer compartment temperature display
Indicates the set temperature in °C/°F.
8 A/@ buttons
Used to change the temperature.
@ h/â button
Switches super freezing on or off.
H à button
Opens main menu.
Main menu
Press à button to open the main menu.
In the main menu you can find:
▯ Basic settings
▯ Display lock for cleaning
▯ Ice cube production
▯ Eco mode
▯ Reset water filter counter
▯ Self-test
▯ Rest mode (when active)
&
u
#
+
Basic settings menu
To access the Basic settings menu:
1 Press the à button.
2 Press the B button to move to the menu item Basic
settings.
3 Open the menu using the ™ button.
In the Basic settings menu, you will find the following
sub-menus and setting options:
▯ Brightness
▯ Display screen
▯ Touch field colour
▯ Touch field tone
▯ Touch field tone volume
▯ Signal tone volume
▯ Water filter counter
▯ Dimming when door is opened and closed
▯ Ice and water dispenser light
▯ Ice and water dispenser proximity sensor
▯ Temperature unit
▯ Language
▯ Factory settings
▯ Demo mode
▯ Rest mode
▯ Automatic door opening
▯ Home network
▯ Automatic display lock for cleaning
~ "Operating the appliance" on page 15
~ "Operating the appliance" on page 15
11
Page 12
en Getting to know your appliance
Ice and water dispenser Interior fittings
5
=% -
Shelf
You can remove and adjust the shelf:
E
1 Lift shelf and remove.
2 When re-inserting, insert hooks on back of shelf at
same height to make it level.
M
Note:
Insert shelf carefully to avoid scratches to
appliance.
)B WATER button
Starts water dispensing.
)J CUBED button
Starts ice cube dispensing.
)R CRUSHED button
Starts dispensing crushed ice.
)Z LOCK button
Locks controls for ice and water dispenser
(child lock).To switch on or off, hold down
for 3 seconds.
)b Ice and water dispenser cover
)j Drip grate
1" Drip tray
12
Page 13
Getting to know your appliance
en
Container
You can remove the container:
▯ Press container to the rear,
▯ Lift the container at the rear and remove.
You can insert the container:
▯ Pull out telescopic rails all the way
▯ Place the container on the telescopic rails and push
into the appliance until it engages.
Ice maker
Caution!
Damage to the appliance!
Never store bottles or food in the ice cube container,
even for short periods. This can block and damage the
ice maker.
Ice cube production starts as soon as the appliance has
reached the set temperature.
Notes
– Discard the first 30-40 ice cubes for hygiene
reasons.
– Ice cube production stops automatically when the
ice cube container is full.
Information about switching ice cube production on and
off
"Switching ice cube production on or off"
~
on page 16
Particle filter
The particle filter supplied will only filter particles out of
drinking water, not bacteria or microbes.
Ice pack
In the event of a power failure or a fault:
▯ The ice pack delays the warming of the stored
frozen food.
Note:
The longest storage time is obtained by placing the ice
pack on the food in the top compartment.
The particle filter can remain in the appliance
permanently: it does not need to be changed.
Note:
You can also use the appliance with a water filter. If you
have replaced the particle filter with a water filter, you
must switch the water filter counter on.
~ "Switching the water filter counter on and off"
on page 17
The water filter must be changed regularly. To do so,
note the information on the water filter.
A new particle filter or water filter can be obtained from
customer service or a specialist dealer.
You can take out the ice pack for temporarily keeping
food cool, e.g. in a cool bag.
13
Page 14
en Getting to know your appliance
Cleaning particle filter
The particle filter can remain in the appliance
permanently: it does not need to be changed. We
recommend cleaning it once a year.
This is how to clean the particle filter:
1 Turn the cap of the particle filter anticlockwise.
2 Pull out the particle filter.
3 Remove the inner filter at the rear of the particle
filter.
4 Clean the filter under running water.
5 Replace the inner filter at the rear of the particle
filter.
6 Slide the particle filter to the stop in the filter
opening.
Note:
The holder on the cap must be horizontal here.
7 Turn the particle filter clockwise to the stop.
8 When using a water filter: Reset water filter
counter.
~
"Reset water filter counter" on page 16
Note:
When a particle filter is used, the water filter
counter is not required and therefore remains
switched off.
Changing the particle filter or replacing with a water
filter
The particle filter can remain in the appliance
permanently: it does not need to be changed. You can
however change the particle filter if required or replace
it with a water filter.
Note:
If the particle or water filter is not turned far
enough, damage will be caused by water leaking
out.
7 When using a water filter: Switch the water filter
counter on.
~ "Reset water filter counter" on page 16
Note:
When a particle filter is used, the water filter
counter is not required and therefore remains
switched off.
8 Discard the ice cubes produced over the first 24
hours.
9 Drain the water out of the old particle filter.
Note:
You can dispose of the old particle filter with your
household waste.
Note:
After installing a particle or water filter, discard all ice
cubes produced over the first 24 hours.
1 Turn the cap of the particle filter anticlockwise.
2 Pull out the particle filter.
3 Remove the protective cap from the new filter.
4 Take off the cap of the old particle filter and put it
on the new particle or water filter.
5 Slide the new particle or water filter to the stop in
the filter opening.
Note:
The cap must be horizontal here.
6 Turn the particle or water filter clockwise to the
marking.
14
Page 15
Operating the appliance
en
1
Operating the appliance
Operati ng the appliance
Switching on the appliance
1 Press the main On/Off switch.
The appliance starts cooling and the light is
switched on when the door is open.
2 Set the required temperature.
~ "Setting the temperature" on page 15
Operating tips
▯ After the appliance has been switched on, it may
take several hours until the set temperatures have
been reached. Do not put in any food until the
selected temperature has been reached.
▯ The fully automatic NoFrost system ensures that
the freezer compartment remains free of ice.
Defrosting is not required.
▯ The sides of the housing are partly heated slightly.
This prevents condensation in the area of the door
seal.
▯ If the freezer compartment door cannot be
immediately re-opened after it has been closed,
wait until the resulting low pressure has equalised.
Setting the temperature
Recommended temperature
Freezer compartment: –18 °C
Freezer compartment
▯ Keep pressing the button A/@ until the display
indicates the required temperature.
Fast freezing
Fast freezing cools the freezer compartment as cold as
possible.
Switch on fast freezing e.g.:
▯ to freeze food solid as quickly as possible
▯ 4 ... 6 hours before freezing food weighing 2 kg or
more
▯ to use the max. freezing capacity
Note: When fast freezing is switched on, increased
operating noise may occur.
After approx. 2 ^ days the appliance switches to normal
operation.
Switching off and disconnecting the
appliance
Switch off the appliance
▯ Press the main On/Off switch.
The appliance no longer cools.
Disconnecting the appliance
Caution!
Deterioration in water quality
The water supply must be turned off 3 hours before
disconnecting. This prevents mould forming with any
unused water.
If you do not use the appliance for a prolonged period:
1 Turn off the water supply to the appliance and wait
3 hours.
2 Remove groceries.
3 Press the main On/Off switch.
4 Pull out the mains plug or switch off the fuse.
The appliance no longer cools.
5 Empty the ice cube container and clean the
appliance.
~ "Cleaning" on page 27
6 Leave the appliance open.
Switching fast freezing on or off
▯ Press h/â button.
Display lock for cleaning
You can use this function to switch off the touch
function of the controls for 10 seconds. During this time
you can clean the display.
~ "Cleaning the display" on page 27
1 Press à button to open the main menu.
2 Press I button.
The cleaning display appears and the countdown starts.
15
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en Operating the appliance
Switching ice cube production on or
off
Caution!
Damage to the appliance.
Never store bottles or food in the ice cube container,
even for short periods. This can block and damage the
ice maker.
Ice cube production starts as soon as the appliance has
reached the set temperature.
Note: Ice cube production stops automatically when the
ice cube container is full.
Switching ice maker on or off
1 Press à button to open the main menu.
2 Use C button to move to the menu item Ice cube
production.
3 Press I/& button.
Eco mode
Eco mode switches the appliance to energy-saving
operation.
The appliance automatically sets the following
temperatures:
▯ Freezer compartment: -16 /3
3 Press ™ button to confirm and confirm the query
again with ™ button.
Note: If you cancel the query or take longer than
10 seconds to make an input, the water filter counter
will not be reset.
Self-test
This function can be used to start fault analysis on your
appliance.
~ "Appliance self-test" on page 32
Setting the brightness of the control
panel
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press % button to open the menu item Brightness.
5 Press B C buttons to set the required brightness.
6 Press ™ button.
The setting is saved.
7 Press ' button to exit the menu.
Switching Eco mode on or off
1 Press à button to open the main menu.
2 Press C button to move to the menu item Eco
mode.
3 Press I/& button.
The temperature is changed and the display shows the
new temperature. When Eco mode is switched off, the
recommended temperature is set.
Note: You can also switch Eco mode on or off by
adjusting the temperature with the A/@ buttons.
Reset water filter counter
If you are using a water filter in your appliance instead
of the particle filter supplied, you have to reset the water
filter counter whenever you have replaced the water
filter.
~ "Switching the water filter counter on and off"
on page 17
1 Press à button to open the main menu.
2 Use C button to move to the menu item Reset water
filter counter.
Setting up the display screen
You can choose between the settings Reduced and
Standard. With the setting Reduced only the
temperature and active special functions are displayed
on the control panel after a short period without
operation. If the touch fields are touched, all buttons
will be visible again.
With the setting Standard all buttons always remain
visible.
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Use C button to move to the menu item Display
screen.
5 Press % button.
6 Press B C buttons to move to the required setting.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
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Page 17
Operating the appliance
en
Setting the touch field colour
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press C button to move to the menu item Touch
field colour.
5 Press % button.
6 Press B C buttons to move to the required setting.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Setting the touch field tone type
You can change or switch off the sound of the tones
generated when pressing buttons.
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button to open the menu item.
4 Press C button to move to the menu item Touch
field tone type.
5 Press % button to open the menu item.
6 Press B C buttons to select the required setting.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Setting the signal tone volume
You can adjust the volume level of the signal tones
generated e.g. with alarms.
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button to open the menu item.
4 Press C button to move to the menu item Signal
tone volume.
5 Press % button to open the menu item.
6 Press B C buttons to select the required setting.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Switching the water filter counter on
and off
If you have replaced the particle filter with a water filter,
switch the water filter counter on. This will remind you to
replace the water filter in good time.
1 Press à button to open the main menu.
2 Use B button to move to the Basic settings menu.
3 Press ™ button.
4 Use C button to move to the menu item Water filter
counter.
5 To change the setting, press % button.
6 Select the required setting.
7 Confirm the selection by pressing ™ button.
Setting the touch field tone volume
You can adjust the volume level of the sounds generated
when pressing buttons.
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button to open the menu item.
4 Press C button to move to the menu item Touch
field tone volume.
5 Press % button to open the menu item.
6 Press B C buttons to select the required setting.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Dimming when door is opened and
closed
If dimming is switched on, the light will slowly become
brighter when the door is opened, and then slowly
darker when it is closed.
Switching dimming on or off when opening and
closing the door
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press C button to move to the menu item Dimming
when opening and closing the door.
5 Press % button.
6 Press C button to move to the menu item On or
Off.Press ™ button to confirm.
17
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en Operating the appliance
Ice and water dispenser light
Use this function to set how long the light will illuminate
the ice and water dispenser.
Setting ice and water dispenser light
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button to open the menu item.
4 Use C button to move to the menu item Ice and
water dispenser light.
5 Press % button to open the menu item.
6 Press C button to select the required duration.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Ice and water dispenser proximity
sensor
When the proximity sensor is switched on, the ice and
water dispenser light switches on automatically as soon
as a glass is held underneath.
Switching proximity sensor on or off
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button to open the menu item.
4 Press C button to move to the menu item Motion
sensor.
5 Press % button to open the menu item.
6 Press B C buttons to move to the required setting.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Setting the temperature unit
You can choose between the unit °C and °F.
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press B button to move to the menu
item Temperature unit.
5 Press % button.
6 Press B C buttons to move to the required unit.
7 Press ™ button.
The unit will be changed.
8 Press ' button to exit the menu.
Setting the language
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press B button to move to the menu item
Language.
5 Press % button.
6 Press B C buttons to move to the required
language.
7 Press ™ button.
The display restarts, and the start screen is
displayed.
Resetting to factory settings
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press B button to move to the menu item Factory
settings.
5 Press % button.
A signal tone sounds and a message to confirm
reset appears.
6 Press ™ button.
All settings are reset to the factory settings.
7 Press ' button to exit the menu.
18
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Operating the appliance
en
Switching demo mode on or off
The cooling function of the appliance is switched off. All
other functions can be used.
Note: Do not store any food in demo mode as the
appliance remains at room temperature.
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press B button to move to the menu item Demo
mode.
5 Press % button.
6 Press B C buttons to select the setting On or Off.
7 Press ™ button.
The setting is saved.
8 Press ' button to exit the menu.
Rest mode
The appliance switches off the following:
▯ Automatic door opening
Note: With handle-free installation, please note that
you will not be supported when opening the door
during this time. To open the door in this case,
reach from below under the bottom panel of the
unit.
▯ Ice maker
▯ Audible signals
▯ Interior lighting
▯ Messages on the display
▯ Background illumination of display is reduced
Switching rest mode on or off
Displaying or hiding Rest mode in the main menu
To use Rest mode, you first have to display the function
in the main menu:
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button.
4 Press B button to move to the menu item Rest
mode. Press % button.
5 Press C buttons to move to the menu
item Available or Not available. Confirm by
pressing ™ button.
6 Press ' button to exit the menu.
The function is displayed or hidden in the main menu.
Switching Rest mode on
1 Press à button to open the main menu.
2 Press / button to open the view Rest mode
duration.
3 Use A/@ buttons to change the duration.
4 Press I button to start.
The appliance switches all listed functions off.
Switching Rest mode off
▯ After the selected time elapses, the appliance
switches to normal operation.
▯ To end Rest mode before expiry of the selected
time, press & button.
19
Page 20
en Alarm
Automatic door opening
The automatic door opening function supports you in
opening the door.
As soon as you activate this function, automatic door
opening moves out and supports you in opening the
door.
Caution!
Repeatedly closing the door too early will cause
automatic door opening to fail or wear out.
Do not close the door as long as automatic door
opening is still moved out.
If you have nevertheless closed the door, leave it closed
for 5 minutes. Automatic door opening will re-adjust
itself.
Open the menu item Automatic door opening:
1 Press à button to open the main menu.
2 Use B button to move to the Basic settings menu.
3 Press ™ button to open the menu.
4 Use B button to move to the menu item Automatic
door opening.
5 To change the setting, press % button.
Switching on Push-to-open system
In an installation situation without handles you can
select the Push-to-open system. Your appliance will then
open a crack if you press lightly on the door.
Note: Please note that automatic door opening is
disabled if Rest mode is activated.
1 Open the menu item Automatic door opening.
2 Select menu item Push-to-open system.
3 Press ™ button to open the menu item.
4 Select Opening force.Here you can select the level
of force required to activate automatic door
opening.
5 Select Opening duration.Here you can select how
long the door should remain open a crack before it
closes again automatically.
Note: If the door remains open a crack, the
appliance checks once a second whether the door
is still ajar.After the selected opening duration
elapses, the appliance will close the door
automatically.
Switching on Pull-to-open system
In an installation situation with handles you can select
the Pull-to-open system. Your appliance will support you
in opening the door as soon as you pull on the handle.
1 Open the menu item Automatic door opening.
2 Select menu item Pull-to-open system.
3 Press ™ button to open the menu item.
4 Select Opening force.Here you can select the level
of force required to activate automatic door
opening.
Switching off automatic door opening
1 Open the menu item Automatic door opening.
2 Select menu item Off.
Home network
You can use this function to establish a connection
between the refrigerator and your mobile device.
~ "Home Connect" on page 21
Automatic display lock for cleaning
You can use this function to select whether the clean
lock is switched on automatically when the door is
opened.
1 Press à button to open the main menu.
2 Press B button to move to the Basic settings menu
item.
3 Press ™ button.
4 Use B button to move to the Automatic display
lock for cleaning menu item.
5 To change the setting, press % button.
M
Alarm
Alarm
Door alarm
If the appliance door is open for a longer time, the door
alarm (continuous audible signal) switches on.
▯ Close the appliance door.
The audible warning signal is switched off.
20
Page 21
Home Connect
en
o
Home Connect
Home Connect
This appliance is Wi-Fi-capable and can be remotely
controlled using a mobile device.
Note: Wi-Fi is a registered trademark of the Wi-Fi
Alliance.
In the following cases, the appliance functions like a
refrigerator without a network connection and can still
be manually operated via the controls:
▯ The appliance is not connected to a home network.
▯ Home Connect service is not available in the
country in which the appliance is set up. For an
overview of the countries in which Home Connect is
available, see www.home-connect.com.
Note: Please observe the safety information in this
instruction manual. Ensure that this is also observed if
you operate the appliance via the Home Connect app
and are not at home when doing so.
~ "Safety instructions" on page 4
Follow the instructions in the Home Connect app as
well.
Setting up Home Connect
Notes
– Wait at least 2 minutes after switching on the
appliance before setting up Home Connect. Only
then is internal appliance initialisation complete.
– Observe the Home Connect supplementary sheet,
which is available with the instructions for
download under www.gaggenau.com. Enter the
E-number of your appliance in the search field.
– To change the settings of your appliance with Home
Connect, you have to install the Home Connect app
on your mobile device.
Please observe the supplied Home
Connect documents for doing this.
Follow the steps specified by the app.
Home network menu
Here's how to open the Home network menu:
1 Press à button to open the main menu.
2 Press B button to move to the menu item Basic
settings.
3 Press ™ button to open the menu item.
4 Press B button to move to the menu item Home
network.
5 Press % button to open the menu item.
Note: The first time you open the menu, you will be
automatically guided through initial setup. Follow
the instructions on the control panel. For further
information, please also see the following chapters.
6 Press B C buttons to select the required submenu.
7 Press ' button to exit the menu.
The following submenus can be found in the Home
network menu:
▯ Connecting
▯ Connect to app
▯ Software update
▯ Delete network settings
Setting up the connection to the home network
The first time you open the menu, you will be
automatically guided through initial setup. Follow the
instructions on the control panel.
1 Install the Home Connect app on your mobile
device.
2 Open the Home network menu on your refrigerator.
3 Open the app on your mobile device.
4 Log in or register with the app if access is not yet
available.
5 Check the router of your home network to see if a
WPS function is available for automatic connection.
6 If this function is available, start automatic network
connection with ™ button.
Follow the instructions on the control panel.
7 Start manual network connection if this function is
not available, if you're not sure whether the function
is available or if automatic network connection fails.
The refrigerator temporarily generates its own
network for connecting the mobile device.
8 Start manual network connection in the app of your
mobile device.
As soon as the refrigerator is connected to the mobile
device, a connection between the refrigerator and your
home network is established.
Note: If the connection cannot be established, check
whether there is sufficient reception.
~ "Verify signal strength" on page 21
Verify signal strength
The signal strength is displayed in the start window of
the Home network menu. The signal strength should be
at least 50 %. If the signal strength is too low, the
connection could be interrupted.
Improving the signal strength
▯ Place the router closer to the refrigerator.
▯ Ensure that the connection is not interfered with by
screening walls.
▯ Install a repeater to make the signal stronger.
21
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en Home Connect
Connecting the refrigerator to the
Home Connect app
Use this menu to connect your refrigerator to mobile
devices.
1 Install the Home Connect app on your mobile
device and log in or register.
2 Open the Home network menu on your refrigerator.
~
"Setting up Home Connect" on page 21
3 Press C button to move to the menu item Connect
to app.
4 Press % button to open the menu item.
5 Confirm the message to display the refrigerator in
the app.
6 Open the app and wait until the refrigerator is
displayed.
Use Add to confirm the connection between the
app and the refrigerator.
If the refrigerator is not automatically displayed,
click on Add appliance in the app and follow the
instructions. As soon as your refrigerator is
displayed, add it with +.
7 Follow the instructions in the app until the process
is complete.
Installing updates for the Home
Connect software
The refrigerator checks at regular intervals whether
updates are available for the Home Connect software.
If an update is available, a small à exclamation mark
appears on the á button.
Installing the update:
1 Press á button.
The special menu Home network note opens.
2 Press ™ button to open the menu item.
A note window with the necessary steps for
installing the new software appears.
3 To close the note window, press ™ button.
4 Open the Home network menu on your refrigerator.
~ "Setting up Home Connect" on page 21
5 Press C button to move to the menu item Software
update.
6 Press % button to open the menu item.
Note: The % button is only visible if an update is
available.
Installing new software.
7 A note appears as soon as installation is complete.
8 Press ™ button to close the note.
Customer Service access
If you contact Customer Service, they can access your
appliance and view its status after you have given your
consent. You need to have your appliance connected to
your home network for this.
Further information about Customer Service access and
its availability in your country is available under
www.home-connect.com in the Help & Support area.
1 Contact Customer Service.
~ "Customer service" on page 32
2 Confirm the start of Customer Service access in
the app.
During Customer Service access the symbol Ù
appears on the control panel.
3 As soon as Customer Service has obtained the
necessary data, they end access.
Note: You can interrupt remote diagnosis early by
switching off Customer Service access in the Home
Connect app.
Delete network settings
If there is a problem when trying to establish a
connection or if you would like to register the appliance
in a different home network (WLAN), the Home
Connect settings can be reset.
1 Open the Home network menu on your refrigerator.
~ "Setting up Home Connect" on page 21
2 Press C button to move to the menu item Delete
network settings.
3 Press % button to open the menu item.
4 Confirm the message to delete the network
settings.
To reconnect the appliance to the home network,
perform initial setup again.
~ Page 21
22
Page 23
Home Connect
en
Information on data protection
The first time your Home Connect appliance is
registered on the WLAN network connected to the
Internet, your appliance will transmit the following types
of data to the Home Connect server (initial registration):
▯ Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed Wi-Fi communication module).
▯ Security certificate of the Wi-Fi communication
module (to ensure a secure IT connection).
▯ The current software and hardware version of your
domestic appliance.
▯ Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Be aware that the Home Connect functions can
only be utilised with the Home Connect app. Information
on data protection can be called up in the Home
Connect app.
Declaration of conformity
Gaggenau Hausgeräte GmbH hereby declares that the
appliance with Home Connect functionality meets the
essential requirements and other relevant provisions of
Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional
documents on the product page for your appliance.
2.4 GHz band: 100 mW max.
5 GHz band: 100 mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
y
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5 GHz WLAN: for indoor use only
23
Page 24
en Freezer compartment
W
Freezer compartment
Freezer compartment
The freezer compartment is suitable for:
▯ storing frozen food
▯ making ice cubes
▯ freezing food
The temperature can be set from -24 °C ... -14 °C.
The freezer compartment can be used to store
perishable foods long-term almost without any
noticeable reduction in quality as the low temperatures
considerably slow down or stop deterioration.
Appearance, flavour and all valuable ingredients are
largely retained.
The time between putting fresh food in the freezer
compartment and it freezing solid depends on the
following factors:
▯ set temperature
▯ type of food
▯ amount of food in the freezer compartment
▯ quantity and type of storage
Maximum freezing capacity
The maximum freezing capacity indicates the quantity of
food that can be frozen solid within 24 hours.
Information on the maximum freezing capacity can be
found on the rating plate.
~ "Getting to know your appliance" on page 10
To use the maximum freezing capacity, switch on fast
freezing 24 hours before placing the fresh food in the
freezer compartment.
~ "Fast freezing" on page 15
Fully utilising the freezer volume
To place the maximum quantity of frozen food in the
freezer compartment:
▯ remove all fittings.
▯ Store food directly on the shelves and on the floor
of the freezer compartment.
Purchasing frozen food
▯ Check the packaging is not damaged.
▯ Check there is a sell-by date.
▯ The temperature in the supermarket freezer must be
-18 °C or lower.
▯ Do not interrupt the freezing chain. If possible,
transport frozen food in a cool bag and place in the
freezer compartment quickly.
Note when loading products
▯ Freeze large quantities of food in the top
compartment.
This is where the food will freeze especially quickly
and gently.
▯ Distribute food in the compartments or frozen food
containers.
▯ Do not bring food which is to be frozen into contact
with frozen food.
If required, restack frozen food in the frozen food
containers.
▯ Important for unrestricted air circulation in the
appliance:
push in frozen food container all the way.
Prerequisites for max. freezing capacity
1 Approx. 24 hours before inserting fresh produce:
switch on fast freezing.
~ "Fast freezing" on page 15
2 Take the container out of the freezer compartment
and stack the food directly on the shelves and on
the floor of the freezer compartment.
3 First fill the upper compartment with food. This is
where the food will freeze most quickly.
4 If the top compartment is inadequate, store the
remaining quantity in the compartment underneath.
24
Page 25
Freezer compartment
en
Freezing fresh food
Freeze only fresh and undamaged food.
Food which is boiled, fried or baked is more suitable for
freezing than food which is raw.
Before freezing food, make preparations appropriate to
the food in order to retain the best possible nutritional
value, flavour and colour:
▯ Vegetables: wash, chop, blanch.
▯ Fruit: wash, pit and perhaps peel, possibly add
sugar or ascorbic acid solution.
Information on how to do this can be found in the
relevant literature.
Suitable for freezing
▯ Baked goods
▯ Fish and seafood
▯ Meat
▯ Poultry and game
▯ Vegetables, fruit and herbs
▯ Eggs without shells
▯ Dairy products, e.g. cheese, butter and quark
▯ Ready meals and leftovers, e.g. soups, stews,
cooked meat and fish, potato dishes, soufflés and
desserts
Not suitable for freezing
▯ Types of vegetables which are usually eaten raw,
e.g. lettuce or radishes
▯ Unpeeled or hard boiled eggs
▯ Grapes
▯ Whole apples, pears and peaches
▯ Yoghurt, soured milk, sour cream, creme fraiche
and mayonnaise
Packing frozen food
The correct type of packaging and material selection are
decisive factors in the retention of the product quality
and prevent the development of freezer burn.
Suitable locks:
▯ Rubber bands
▯ Plastic clips
▯ Cold-resistant adhesive tape
Not suitable packaging:
▯ Wrapping paper
▯ Greaseproof paper
▯ Cellophane
▯ Refuse bags and used shopping bags
Shelf life of frozen food at –18 °C
Fish, sausage, ready meals
and cakes and pastries:
Meat, poultry: up to 8 months
Fruit, vegetables: up to
up to 6 months
12 months
Thawing frozen food
The thawing method must be adjusted to the food and
application in order to retain the best possible product
quality.
Thawing methods:
▯ in the refrigerator compartment (especially suitable
for animal-based foods such as fish, meat, cheese,
quark)
▯ at room temperature (bread)
▯ in the microwave (food for immediate consumption
or immediate preparation)
▯ in the oven/cooker (food for immediate
consumption or immediate preparation)
Caution!
Do not refreeze thawing or thawed food. You can only
refreeze the food when it has been used for a ready-toeat meal (boiled or fried).
The frozen food can no longer be stored for the
maximum duration.
1 Place food in packaging.
2 Remove air.
3 Pack food airtight to prevent it from losing flavour
and drying out.
4 Label packaging with contents and date of freezing.
Suitable packaging:
▯ Plastic film
▯ Tubular film made of polyethylene (PE)
▯ Aluminium foil
▯ Freezer containers
25
Page 26
en Ice and water dispenser
;
Ice and water dispenser
Ice and water dispenser
You can use the ice and water dispenser to dispense:
▯ cooled water
▯ crushed ice
▯ ice cubes
Before using the appliance for the
first time
Warning – Risk of injury!
m
Never reach into the dispenser opening of the ice cube
container.
Caution!
Do not place bottles or food in the ice cube container.
This can block and so damage the ice maker.
Notes
– The ice and water dispenser only works when the
appliance is connected to a drinking water pipe.
– Discard the first 5 glasses of water and the first 30-
40 ice cubes for hygiene reasons
When the appliance has been connected, there may be
air in the water circuit. Keep dispensing water until
there are no more air bubbles in it.
Information on operation of the ice
maker
Ice cube production starts as soon as the freezer
compartment has reached the set temperature.
Once ready, the ice cubes are automatically discharged
into the ice cube container.
Ice cube production stops as soon as the ice cube
container is full.
Note: You can accelerate ice production by setting a
colder freezer compartment temperature. This will
slightly increase energy consumption.
Dispensing ice and water
Notes
– To prevent the ice from falling on the floor, hold the
glass directly under the dispenser when dispensing
crushed ice.
– To prevent water damage, the water dispenser
automatically stops after 30 seconds of continuous
dispensing. If you want to dispense more water,
wait 5 seconds and then press the button again.
– The dispensed water is cooled to a palatable
temperature. To obtain a colder drinking
temperature, add ice cubes to the glass.
– The water may become warmer when dispensing
large amounts of water.
It takes approx. 24 hours until the first batch of ice
cubes is ready.
Observing drinking water quality
All materials used in the ice and water dispenser are
odourless and tasteless.
If the water has an aftertaste, this may be due to the
following causes:
▯ Mineral content and chlorine content of the drinking
water
▯ Material of the water pipe
▯ Freshness of the drinking water
Note: If you dispense water again after a long time,
it may taste stale. In this case, discard the first 15
glasses.
You will obtain the best water quality if you dispense a
little water regularly.
The particle filter supplied will only filter particles out of
water, not bacteria or microbes.
1 Hold the glass under the ice and water dispenser.
2 Keep pressing the dispensing button until the
required quantity of ice or water is in the glass.
26
Page 27
Defrosting
en
=
Defrosting
Defrosting
Freezer compartment
The fully automatic NoFrost system ensures that
the freezer compartment remains free of ice. Defrosting
is no longer required.
D
Cleaning
Cleaning
Caution!
Avoid damaging the appliance and the fittings.
– Do not use abrasive, chloride or acidic cleaning
agents or solvents.
– Do not use scouring or abrasive sponges.
The metallic surfaces may corrode.
– Never clean the shelves or containers
in the dishwasher.
The parts may become deformed.
Care instructions for stainless steel
surfaces
When taking care of and cleaning stainless steel
surfaces, use only cleaning agents suitable for stainless
steel and a stainless steel cleaning cloth.
You can purchase a suitable stainless steel cleaning
cloth from customer service.
To prevent visible scratches, clean the stainless steel
surface in the direction of the structure.
Cleaning the display
The change in temperature and humidity can cause the
controls to steam up.
Switch the clean lock on before cleaning.
~ "Display lock for cleaning" on page 15
Use a clean microfibre cloth for cleaning.
Proceed as follows:
1 Press the main On/Off switch.
2 Take out the food and store in a cool location.
Place ice pack (if available) on the food.
3 Clean the appliance with a soft cloth, lukewarm
water and a little pH-neutral washing-up liquid.
Caution!
The rinsing water must not run into the light
or through the drainage hole into the evaporation
area.
4 Wipe the door seal with clean water and dry
thoroughly with a cloth.
5 Switch appliance back on and put in food.
27
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en Noise
Cleaning the equipment
To clean, take the variable parts out of the appliance.
~ "Interior fittings" on page 12
Ice cube container
Caution!
– A full ice cube container is heavy:
Pull the container out with both hands.
– Risk of cold burns:
Avoid prolonged contact of the skin with frozen
food, ice and metal surfaces in the freezer
compartment.
To ensure you always have fresh ice cubes and to
prevent old ones from sticking together, remove them
and clean the ice cube container regularly.
1 Lift the ice cube container.
2 Slowly pull out the ice cube container.
Drip tray
You can remove the drip tray to clean.
1 Remove the drip grate.
2 Remove the drip tray.
3 Empty and clean the drip tray with lukewarm water.
4 Re-insert the drip tray and the drip grate.
>
Noises
Noise
Normal noises
Droning: A motor is running, e.g. refrigerating unit, fan.
Bubbling, buzzing or gurgling: Refrigerant is flowing
through the tubes.
Clicking: Motor, switches or solenoid valves are
switching on and off.
Cracking: Automatic thawing successful.
3 Empty and clean the ice cube container with
lukewarm water.
4 Dry off the inside of the ice cube container well so
new ice cubes do not freeze and stick to it.
5 Insert the ice cube container until it engages.
Note: If the ice cube container cannot be inserted,
rotate the conveyor and try again.
Preventing noises
Appliance is not level: Align appliance using a spirit
level. If required, place a little packing underneath.
Containers, shelves or storage compartments wobble
or stick: Check the removable fittings and re-insert if
required.
9
Lighting
Lighting
Your appliance features a maintenance-free LED light.
Only customer service or authorised technicians may
repair the light.
28
Page 29
Faults – what to do?
3
Faults – what to do?
Faults – what to do?
Before you call customer service, use this table to check whether you can rectify the fault yourself.
Appliance
Temperature differs greatly from the set value.
Switch off appliance for 5 minutes.
~ "Switching off and disconnecting the appliance"
on page 15
If the temperature is too warm, check temperature again after
a couple of hours.
If the temperature is too cold, check temperature again on the
following day.
Displays do not illuminate.
The mains plug has not been inserted properly. Connect the mains plug.
The fuse has tripped. Check the fuses.
The power has failed. Check whether the power is on.
en
The refrigeration unit is switching on more frequently and for longer.
The appliance has been opened frequently. Do not open the appliance unnecessarily.
The ventilation openings are covered up. Remove obstructions.
Appliance is not cooling, display and lighting are lit.
Demo mode is switched on. Switch demo mode off.
~ "Switching demo mode on or off" on page 19
The door does not open when pressed.
A special mode has switched off automatic door opening. To open the door, reach from below under the bottom panel
of the unit or switch off special mode.
~ "Switching rest mode on or off" on page 19
Pull-to-open is switched on. Switch the appliance to Push-to-open.
~ "Automatic door opening" on page 20
The opening force is set too high. Select a lower setting for the opening force.
~ "Automatic door opening" on page 20
The fuse has tripped. Check the fuses.
The power has failed. Check whether the power is on.
--------
29
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en Faults – what to do?
Ice and water dispenser
Ice is being produced and dispensed but no water.
Fault with the appliance. Call customer service.
~ "Customer service" on page 32
Ice and water dispenser not working.
Controls for ice and water dispenser are locked (child lock). Unlock controls for ice and water dispenser.
Ice cubes may freeze together and block the dispenser or the
ice maker.
After switching on or removing many ice cubes, there will be
too few in the ice cube container.
Water tank is filling up. When used for the first time, the water tank takes around 2
Low water pressure. Only connect appliance to pipes with sufficient water pres-
The water filter/particle filter is blocked or needs to be
replaced.
1 Open the door. Check inside whether ice cubes are stuck
in the ice and water dispenser.
2 If the ice and water dispenser is not blocked, carefully pull
the ice cube container out.
Caution!
A full ice cube container is heavy!Use both hands and proceed slowly.
3 Remove the ice cubes that are frozen together.
It takes around 24 hours for an empty ice cube container to fill
up.
minutes to fill up.
sure.
Replace water filter / clean particle filter.
The ice maker is not functioning.
Ice cube production is switched off. Switch on ice cube production.
Freezer compartment is too warm. Set the temperature lower.
~ "Operating the appliance" on page 15
Ice cube container is not properly inserted. Insert ice cube container fully.
Ice maker without power. Call our after-sales service.
~ "Customer service" on page 32
No water supply. Check water connection and contact technician if necessary.
Low water pressure. Only connect appliance to pipes with sufficient water pres-
sure.
Kink in water hose. Turn off water supply, straighten out kink. Replace water
hose, if necessary.
30
Page 31
Faults – what to do?
Too few or deformed ice cubes, water pressure lower than usual.
After switching on or removing many ice cubes, there will be
too few in the ice cube container.
It takes around 24 hours for an empty ice cube container to fill
up.
Low water pressure. Only connect appliance to pipes with sufficient water pres-
sure.
The water filter/particle filter is blocked or needs to be
Replace water filter / clean particle filter.
replaced.
Freezer compartment is too warm. Set the temperature lower.
~ "Operating the appliance" on page 15
Water is leaking out of the appliance.
Water connection is not tight. Check if the connections are fastened firmly and the water
hose is undamaged.
If the water hose is damaged, contact customer service and
have it replaced. Replacement must be performed by cus-
tomer service or a similarly qualified person.Use original
parts supplied by the manufacturer only.
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en
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4
Customer service
Customer service
If you are unable to rectify the fault, please contact our
customer service. We will always find an appropriate
solution in order to avoid unnecessary visits by
engineers.
The contact information for your nearest customer
service can be found here or on the enclosed customer
service list.
When calling, please state the product number (E-Nr.)
and the production number (FD) which can be found on
the rating plate.
"Getting to know your appliance" on page 10
~
Trust the expertise of the manufacturer. You can
therefore be sure that the repair is carried out by trained
service technicians who carry original spare parts for
your domestic appliances.
Appliance self-test
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed customer service list.
GB 0344 892 8988 Calls charged at local or mobile
rate.
IE 01450 2655 0.03 € per minute at peak. Off
peak 0.0088 € per minute.
US 877 442 4436 toll-free
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Your appliance features a self-test programme which
displays the fault which your customer service can
rectify.
1 Press à button to open the main menu.
2 Press C button to move to the Self-test menu item.
3 Press ™ button to start the self-test.
The self-test starts.
4 If faults are present, they will be displayed. In this
case, follow the instructions.
5 The appliance restarts.
6 The message that the self-test has finished is
displayed for 10 seconds. To acknowledge the
message, press ™ button.
When the self-test has ended, the appliance switches
over to normal operation.
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8001040966 (9809)
*8001040966*
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