Fujitsu V6.00 User Manual
User Guide - English
ServerView Suite
ServerView Event Manager
ServerView Operations Manager V6.00
Edition July 2012
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Copyright and Trademarks
Copyright © 2012 Fujitsu Technology Solutions GmbH.
All rights reserved.
Delivery subject to availability; right of technical modifications reserved.
All hardware and software names used are trademarks of their respective manufacturers.
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Changes from the previous version . . . . . . . . . . . . . . . 8
1.2 ServerView Suite link collection . . . . . . . . . . . . . . . . . 9
1.3 Documentation for ServerView Suite . . . . . . . . . . . . . 10
1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . 11
2 Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Installing the Event Manager . . . . . . . . . . . . . . . . . 14
2.2 Starting the Event Manager . . . . . . . . . . . . . . . . . . 15
2.3 Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3 Alarm Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.1 Viewing alarms . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2 Viewing alarms for a server . . . . . . . . . . . . . . . . . . 25
3.3 Filtering alarm entries . . . . . . . . . . . . . . . . . . . . . 25
3.4 Processing alarm entries . . . . . . . . . . . . . . . . . . . 26
3.4.1 Acknowledging alarms . . . . . . . . . . . . . . . . . . . . . . 26
3.4.2 Suppressing alarms . . . . . . . . . . . . . . . . . . . . . . . 26
3.4.3 Resetting alarm suppression . . . . . . . . . . . . . . . . . . 27
3.4.4 Deleting alarms . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.5 Testing the connection . . . . . . . . . . . . . . . . . . . . . 28
3.6 Other settings . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.6.1 Editing an alarm note . . . . . . . . . . . . . . . . . . . . . . 29
3.7 iRMC S2 SEL entries relayed as SC2 MIB traps . . . . . . . 30
ServerView Event Manager
Contents
4 Alarm configuration . . . . . . . . . . . . . . . . . . . . . . . 37
4.1 Alarm rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.1.1 Managing alarm rules . . . . . . . . . . . . . . . . . . . . . . . 40
4.1.2 Assigning servers . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.1.2.1 Displaying server information . . . . . . . . . . . . . . . . . 45
4.1.3 Assigning alarms . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.1.4 Forwarding alarms . . . . . . . . . . . . . . . . . . . . . . . . 51
4.2 Filter rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
4.2.1 Server filters . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
4.2.2 Filtering alarms . . . . . . . . . . . . . . . . . . . . . . . . . . 56
4.3 Making settings . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.4 Mail forwarding in general . . . . . . . . . . . . . . . . . . . 59
4.5 Mail forwarding to the service provider . . . . . . . . . . . . 64
4.6 Making pop-up settings . . . . . . . . . . . . . . . . . . . . . 67
4.7 Making pager settings
(COM port and modem) . . . . . . . . . . . . . . . . . . . . . 69
4.8 Making execute settings . . . . . . . . . . . . . . . . . . . . 72
4.9 Making broadcast settings . . . . . . . . . . . . . . . . . . . 73
4.10 Making trap settings . . . . . . . . . . . . . . . . . . . . . . . 76
4.11 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.12 Alarm configuration example . . . . . . . . . . . . . . . . . . 79
5 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
5.1 Displaying trap information . . . . . . . . . . . . . . . . . . . 83
5.2 Displaying traps in the Windows event log . . . . . . . . . . 86
5.3 Trap overview . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.3.1 Adaptec traps (Duralink.mib) . . . . . . . . . . . . . . . . . . . 92
5.3.2 APC traps (Powernet.mib) . . . . . . . . . . . . . . . . . . . . 92
5.3.3 Blade System traps (s31.mib) . . . . . . . . . . . . . . . . . . 95
5.3.4 Cluster traps (NTCluster.mib) . . . . . . . . . . . . . . . . . . 100
5.3.5 DPT traps (dptscsi.mib) . . . . . . . . . . . . . . . . . . . . . 103
5.3.6 DuplexDataManager traps (Ddm.mib) . . . . . . . . . . . . . 105
5.3.7 DuplexWrite traps (DW.mib) . . . . . . . . . . . . . . . . . . 109
ServerView Event Manager
Contents
5.3.8 Hard disk (S.M.A.R.T.) traps (Hd.mib) . . . . . . . . . . . . . . 111
5.3.9 Generic traps . . . . . . . . . . . . . . . . . . . . . . . . . . 112
5.3.10 MultiPath traps (mp.mib) . . . . . . . . . . . . . . . . . . . . . 113
5.3.11 Mylex traps (Mylex.mib) . . . . . . . . . . . . . . . . . . . . . 114
5.3.12 PCI HotPlug traps (pcihotplug.mib) . . . . . . . . . . . . . . . 118
5.3.13 PRIMEPOWER traps . . . . . . . . . . . . . . . . . . . . . . 119
5.3.14 PXRE traps (dec.mib) . . . . . . . . . . . . . . . . . . . . . . 125
5.3.15 RAID Adapter traps (Megaraid.mib) . . . . . . . . . . . . . . . 129
5.3.16 RomPilot traps (Rompilot.mib) . . . . . . . . . . . . . . . . . . 132
5.3.17 ServerControl traps (SC.mib) . . . . . . . . . . . . . . . . . . 133
5.3.18 ServerControl traps (SC2.mib) . . . . . . . . . . . . . . . . . 139
5.3.19 ServerView traps (ServerView.mib) . . . . . . . . . . . . . . . 145
5.3.20 ServerView status traps (Status.mib) . . . . . . . . . . . . . . 146
5.3.21 Tape drive traps (tapealrt.mib) . . . . . . . . . . . . . . . . . . 147
5.3.22 Team Server traps (Fujitsu) . . . . . . . . . . . . . . . . . . . 160
5.3.23 Threshold traps (Trap.mib) . . . . . . . . . . . . . . . . . . . . 163
5.3.24 UPS traps (Upsman.mib) . . . . . . . . . . . . . . . . . . . . 168
6 MIB integration . . . . . . . . . . . . . . . . . . . . . . . . . 171
ServerView Event Manager
Contents
ServerView Event Manager
1 Introduction
The ServerView Event Manager (called simply Event Manager below) is a
component of the Event Management of the ServerView Suite. After installation,
this component is available both via the Windows Start Menu and via
ServerView Operations Manager (called simply Operations Manager below).
The Event Manager function has a user-friendly Web-based graphical user
interface (GUI) where you can obtain reliable, secure information about system
faults quickly.
You can define the results and operating states about which you want to receive
alarm messages. The availability of a server in a network is a critical factor and
it therefore makes sense to configure the Event Manager so that you are
informed about all the operating states that could endanger server availability.
On blade systems, the Event Manager can receive and display alarm messages
from the blade system itself and also from individual server blades. Alarms are
assigned to the entire blade system by default. This setting can be changed in
the configuration.
The Event Manager works like this. An agent sends an alarm (trap) over the
SNMP to the Event Manager informing the management station that an
unexpected event has occurred. An unexpected event can be an error report or
a status change caused by tripping of a threshold value.
Traps are assigned the severity levels: critical, major, minor and informational.
Different actions, triggered by traps, can be assigned to each severity level and
to each server. Events at the alarm severity level critical are always recorded in
the alarm log of the log file.
I When you are installing the agents you can also specify that alarm
messages are to be sent to the Windows event log.
ServerView Event Manager 7
Changes from the previous version
1.1 Changes from the previous version
This edition is valid for the Event Manager of ServerView V6.00 and replaces
the online manual: “Event Manager“ as of ServerView V5.50, Edition November
2011.
The manual has been updated to reflect the latest software status and includes
the following additions:
– Alarm entries can be filtered by clicking the corresponding filter icons in the
header of the alarm list (see section "Filtering alarm entries" on page 25).
Because of the filter icon, chapters Setting the number of alarms per page and
Managing the alarm list have been omitted.
– Settings of an existing alarm rules can be copied to new alarm rules (see
section "Managing alarm rules" on page 40).
8 ServerView Event Manager
ServerView Suite link collection
1.2 ServerView Suite link collection
Via the link collection, Fujitsu Technology Solutions provides you with numerous
downloads and further information on the ServerView Suite and PRIMERGY
servers.
For ServerView Suite, links are offered on the following topics:
● Forum
● Service Desk
● Manuals
● Product information
● Security information
● Software downloads
● Training
I The downloads include the following:
– Current software versions for the ServerView Suite as well as
additional Readme files.
– Information files and update sets for system software components
(BIOS, firmware, drivers, ServerView agents and ServerView update
agents) for updating the PRIMERGY servers via ServerView Update
Manager or for locally updating individual servers via ServerView
Update Manager Express.
– The current versions of all documentation on the ServerView Suite.
You can retrieve the downloads free of charge from the Fujitsu
Technology Solutions Web server.
For PRIMERGY servers, links are offered on the following topics:
● Service Desk
● Manuals
● Product information
● Spare parts catalogue
ServerView Event Manager 9
Documentation for ServerView Suite
Access to the ServerView link collection
You can reach the link collection of the ServerView Suite in various ways:
1. Via ServerView Operations Manager.
Ê Select Help – Links on the start page or on the menu bar.
This opens the start page of the ServerView link collection.
2. Via the ServerView Suite DVD 2 or via the start page of the online
documentation for the ServerView Suite on the Fujitsu Technology Solutions
manual server.
I You access the start page of the online documentation via the
following link:
http://manuals.ts.fujitsu.com
Ê In the selection list on the left, select Industry standard servers.
Ê Click the menu item PRIMERGY ServerView Links.
This opens the start page of the ServerView link collection.
3. Via the ServerView Suite DVD 1.
Ê In the start window of the ServerView Suite DVD 1, select the option
Select ServerView Software Products.
Ê Click Start. This takes you to the page with the software products of the
ServerView Suite.
Ê On the menu bar select Links.
This opens the start page of the ServerView link collection.
1.3 Documentation for ServerView Suite
The documentation for the ServerView Suite can be found on the ServerView
Suite DVD 2 supplied with each server system.
The documentation can also be downloaded free of charge from the Internet.
You will find the online documentation at http://manuals.ts.fujitsu.com under the
link Industry standard servers.
10 ServerView Event Manager
Notational conventions
1.4 Notational conventions
The following notational conventions are used in this manual:
V Caution This symbol points out hazards that can lead to personal
injury, loss of data or damage to equipment.
I This symbol highlights important information and tips.
Ê This symbol refers to a step that you must carry out in
order to continue with the procedure.
italic Commands, menu items, names of buttons, options,
variables, file names and path names are shown in italics
in descriptive text.
fixed font System outputs are indicated using a fixed font.
semi-bold
fixed font
[Key symbols] Keys are shown according to their representation on the
Commands to be entered via the keyboard are written in a
semi-bold fixed font.
keyboard. If uppercase letters are to be entered explicitly,
then the Shift key is shown, e.g. [SHIFT] - [A] for A.
If two keys need to be pressed at the same time, this is
shown by placing a hyphen between the two key symbols.
Table 1: Notational conventions
References to text or sections of text in this manual are shown with the chapter
or section heading and the page on which that chapter or section begins.
Screen outputs
Please note that the screen output is dependent in part on the system used and
therefore some details may not correspond exactly to the output you will see on
your system. You may also see system-dependent differences in the menu
items available.
ServerView Event Manager 11
Notational conventions
12 ServerView Event Manager
2Event Manager
The Event Manager allows you to filter and forward alarm messages and specify
the display.
For monitoring, ServerView agents must be installed on the managed servers
and for servers with VMware vSphere ESXi 5 ServerView ESXi 5 CIM Provider
must be installed. If an unusual operating status occurs, the ServerView agents
automatically send an alarm (trap) to a management station. Which
management stations are to receive traps is defined during installation of the
ServerView agents or ServerView ESXi 5 CIM Provider. While setting up the
SNMP service on the management station, you define the managed servers
from which traps are to be received.
After installing the Event Manager you must first configure the alarm display and
alarm handling. You do this by defining alarm rules and filter rules in the Alarm
Configuration component. Using alarm rules, you specify which alarms are to
be forwarded from which servers to which destinations. You can also specify, via
filter rules, which alarms from which servers are to be filtered out. For a detailed
description of this alarm configuration see the chapter "Alarm configuration" on
page 37.
The Alarm Monitor component displays the received alarms, depending on the
configuration set. The Alarm Monitor offers you further functions for editing the
alarm list as well as for additional filtering of the alarm display. You can, for
example, specify which alarms from which servers are not to be shown in the
alarm list. For a detailed description of the Alarm Monitor see the chapter "Alarm
Monitor" on page 21.
ServerView comes with a series of MIBs, which are integrated in the Event
Manager. Traps from these MIBs can be received and processed in the Event
Manager. To supplement the existing MIBs, additional third-party MIBs can be
integrated into the Event Manager. Traps from these MIBs are also displayed in
the Event Manager, once the MIB has been checked.
You integrate the MIBs using the MIB Manager, which is additionally provided
when the Event Manager is installed under Windows or Linux. For more
information on this tool, see the chapter "MIB integration" on page 171.
ServerView Event Manager 13
Installing the Event Manager
CIM-Indications for VMware vSphere ESXi 5
Events of servers with VMware vSphere ESXi 5 are provided as CIM
indications. The CIM indications are
Manager, which can manage and forward them as usual.
Via Test Connectivity you can test the connection to the VMware vSphere ESXi 5
server (see User Guide „ServerView Operations Manager“ manual).
analyzed by the ServerView Event
I The CIM indication provider is provided for the following operating
system:
– VMware vSphere ESXi 5
For more information on ServerView ESXi CIM provider, see the
"Monitoring VMware based PRIMERGY servers with ServerView"
manual.
2.1 Installing the Event Manager
The Event Manager is part of the ServerView software, which can be found on
the ServerView Suite DVD 1 (via Select ServerView Software Products). It can
be installed under Windows and under Linux operating systems (SuSE and Red
Hat). For details of how to install the ServerView software, see the ServerView
Installation Guides.
14 ServerView Event Manager
Starting the Event Manager
2.2 Starting the Event Manager
If the Event Manager is installed on a Windows-based management station, you
can start it directly on the management station via the Windows start menu.
Ê Select Start – [All ]Programs – Fujitsu – ServerView Suite – Event Manager –
Event Manager.
If the Event Manager Manager is installed on a Linux-based management
station, you can start ServerView Event Manager via a suitable Web browser
with the following Web addresses below:
Ê Enter the following Web address for SSL-protected (Secure Socket Layer)
communication:
https://<system_name>.<domainname>[:3170]/AlarmService
On startup the login window of the Central Authentication Service is displayed.
I If the server’s IP address is an IPv6 address, you must enter it in square
brackets if you specify a port number.
Figure 1: Login window of the Central Authentication Service
In this window, enter the user name and the password of the ID under which you
are authorized to use Event Manager.
ServerView Event Manager 15
Starting the Event Manager
I To start / operate the Event Manager, you need the appropriate
permissions. As the RBAC (Role-based access control) based user
management of the ServerView Suite controls the assignment of
permissions to users by means of user roles, please ensure that your
user role is equipped with the required privileges. For details see the
"User Management in ServerView" user guide.
When you launch the Event Manager, the following start page is displayed:
Figure 2: Event Manager start window
I Depending on whether only the Event Manager is installed or which
privileges have been assigned to the user of the above Sign On, you will
have access to some or all of the listed functions. The functions you are
not authorized to use will either be disabled (gray) or not listed.
For an overview of the functions available to you with a role, see the
manual "User management in ServerView”.
The first time you start ServerView Event Manager as administrator after
installation, the Base Configuration Wizard also starts automatically. This
wizard guides you through the initial steps for using ServerView Operations
Manager.
16 ServerView Event Manager
Starting the Event Manager
If you do not want to automatically open the Base Configuration Wizard again
when you start the Event Manager, select Do not show this wizard again
automatically in the start window of the Base Configuration Wizard. Once you
have been through the Base Configuration Wizard, it too will no longer be
launched automatically. You can also call up the wizard at any time via
ServerView Operations Manager under the Administration menu.
For more information see the separate documentation for the Base
Configuration Wizard.
I If you get a security warning from Java when you start Event Manager,
you can ignore it by clicking No. How to avoid such messages in future is
described in the ServerView Operations Manager Installation Guide for
Windows.
You start the individual components of the Event Manager (Alarm Monitor and
Alarm Configuration) by clicking the corresponding link (Alarm Monitor or Alarm
Configuration) under Event Management.
You can also start the individual components via the start page of ServerView
Operations Manager.
Ê Select Start – [All ]Programs – Fujitsu – ServerView Suite – Operations
Manager – Operations Manager.
Then, as with the Event Manager, click the relevant link (Alarm Monitor or Alarm
Configuration) under Event Management.
ServerView Event Manager 17
Icons
2.3 Icons
You will find a list of the icons in the Alarm Monitor and Alarm Configuration
windows and their meanings in the following.
Red alarm: critical
Orange alarm: major
Yellow alarm: minor
Blue alarm: informational
Gray alarm: unknown
Alarm is ignored
The alarm was confirmed by a user entry.
Some other executable program was triggered by this alarm.
A broadcast message was sent for this alarm.
A mail was sent for this alarm.
This alarm triggered a pager call.
This alarm will be passed on to a management station.
This alarm will be passed on to the local system event log.
Green: Pager confirmed
Yellow: Pager completed
Red: Pager present (still active)
Table 2: Icons in the Alarm Monitor and Alarm Configuration
18 ServerView Event Manager
Yellow: Forwarding completed
Red: Forwarding present (still active)
Table columns can be filtered according to different criteria.
Table 2: Icons in the Alarm Monitor and Alarm Configuration
Icons
ServerView Event Manager 19
Icons
20 ServerView Event Manager
3 Alarm Monitor
The Alarm Monitor component displays all received alarms relating to the
selected servers and server groups in the Operations Manager main window.
3.1 Viewing alarms
You start the Alarm Monitor via Event Manager start window (see page 15) or
via the Operations Manager start window by clicking the Alarm Monitor link
under Event Management. How to start Operations Manager is described in the
ServerView Operations Manager documentation.
Figure 3: Alarm Monitor
ServerView Event Manager 21
Viewing alarms
The window is divided into four sections:
● The menu bar below the title bar allows you to navigate between the
Operations Manager functions:
–Serverlist
– Administration
– Asset Management
– Event Management
– Monitoring
– Update Management
– Security (only if OpenDS is used as directory service)
In the line below the menu bar, the individual menu items are listed,
depending on which menu is selected.
For more information on the menus in the menu bar, see the ServerView
Operations Manager User Guide.
I The menus excepting the Event Management menu are only
available if Operations Manager is also installed on the management
station.
● The left section shows a file tree structure containing the servers and server
groups. This is where you make your selection for the display in the alarm or
server list.
I If you move the mouse pointer over a server in the file tree, a tooltip
appears. The content of the tooltip depends on the length of the
server name. If the server name is truncated in the file tree, the tooltip
shows first the complete server name and below it the server type. If
the server name is not truncated, the tooltip only shows the server
type.
● The top right section of the window contains the alarm entries for the servers
selected in the file tree. The alarm list is structured in pages.
The icons in the header of the right-hand section indicate how many alarm
entries per severity level there are on a page of the alarm list.
You can use these icons to control the alarm list display. Click to select the
alarm levels for which you want to display alarm messages.
The display update in the Alarm Manager can be enabled or disabled via
automatic refresh. If automatic refresh is selected, the display is reloaded
automatically when an alarm is logged. Otherwise, only the display of logged
alarms for Total number of alarms changes.
22 ServerView Event Manager
Viewing alarms
Below the status bar the alarm entries are displayed with the following
information:
Receive Time
Time when the alarm was received.
Alarm Type
Brief description of the alarm.
Alarm icon (see table below)
Indicates the severity of the alarm.
Server
Server name. If you click the server name, the ServerView [servername]
window opens, in which you can request detailed information about
the selected server. For more information see the ServerView
Operations Manager manual.
I The ServerView [servername] window only opens if Operations
Manager is also installed on the management station.
Forwarding icons (see table below)
Indicates the type of alarm forwarding.
Ack
Indicates whether the alarm was acknowledged.
Note
Indicates a note entered by the user.
The icons have the following meanings:
Indicates the alarm level.
The alarm was written to the local event log.
This alarm triggered a pager call.
A mail was sent for this alarm.
A broadcast message was sent for this alarm.
Table 3: Icons in the Alarm Monitor
ServerView Event Manager 23
Viewing alarms
An executable program was triggered by this alarm.
This alarm was forwarded to the management station.
Table 3: Icons in the Alarm Monitor
● In the bottom right section of the window you can find out information on the
selected alarm entry in the alarm list via the two or three tabs provided:
– Alarm Details tab - contains a brief description of the selected alarm entry
in the alarm list.
– Alarm Information tab - contains detailed information on the selected
alarm entry as stored in the MIB.
– Server Information tab - provides information on the server from which the
selected alarm entry originates. Under General Information you will see
general information about the server (e.g. system name, IP address,
community name) and under Additional Information you will see additional
information as stored in the Server Properties (e.g. administrator,
location, model).
On this tab you will also find a link, depending on whether the server in
question is entered in the ServerView server list or not.
If the server is in the server list, you can use the Edit Server Settings link
to open the Server Properties window for this server, via which you can
change the configured values for the server.
If the server is not in the ServerView server list, you can use the Add
Server link to start the Server Browser and add the server to the list. For
more information on the Server Properties and the Server Browser, see
the ServerView Operations Manager User Guide.
I The Server Information tab is only available if both the event
manager and the Operations Manager are installed on the
management station.
24 ServerView Event Manager
Viewing alarms for a server
3.2 Viewing alarms for a server
If several alarm messages have been received for a server, the one with the
highest severity level is displayed in the server list. In the bottom display area
you will only see information on the last alarm message received with this
severity.
To get an overview of all alarm messages for this server, you can switch to the
Alarm Monitor function for this server only.
One way of doing this is to select the server in the file tree and start the Alarm
Monitor function via the menu bar in the Operations Manager main window.
A much quicker way is via the alarm icon (the alarm bell) in the server list. If you
click the alarm icon, you switch to the Alarm Monitor function for this server only.
This means that only the alarm messages for this particular server will be visible
in the list section of the Operations Manager main window. Through appropriate
selection of an alarm message in the alarm list, you can retrieve further
information on every alarm message received in the display area.
3.3 Filtering alarm entries
You can filter the alarm entries by clicking the corresponding filter icons in the
header of the alarm list.
Filter icon in the header of the alarm list.
When you click the filter icon, the associated dialog Filtering for Column
<column_name> opens in each case. Make your selection and confirm it with
OK. Then, only the filtered entries will be displayed, depending on what you
have selected. In the standard filter (Standard), all selection elements are
selected via checkboxes. In the customized filter (Customize), you either enter
your selection directly or using an asterisk as a placeholder. An active filter is
indicated by a blue filter icon.
ServerView Event Manager 25
Processing alarm entries
3.4 Processing alarm entries
The following functions are available for processing the alarm entries:
– Acknowledge alarms
– Suppress alarms
– Reset alarm suppression
– Delete alarms
3.4.1 Acknowledging alarms
You can acknowledge alarms that have been received.
Proceed as follows:
Ê Select the alarm entries in the list.
Ê Select Ack Alarm from the context menu.
The acknowledgment is indicated in the Ack column with the following icon:
3.4.2 Suppressing alarms
You can suppress individual alarms of a server. This is useful if the management
station is being bombarded with messages from a server that is not running
correctly.
Proceed as follows:
Ê Select the alarm entries in the list.
Ê Select Suppress from the context menu.
You must confirm the alarm suppression. Once you have done this, all alarm
entries will be deleted from the alarm list and no further alarms of this type for
the server in question will be added to the list.
You can reset this setting via Filter Settings, see section "Resetting alarm
suppression" on page 27.
26 ServerView Event Manager
Processing alarm entries
I When the server starts up, a RAID manager or Ethernet card, etc. may
issue an alarm (SNMP trap) as a startup notification (e.g.
RFC1157LinkUP). To suppress this kind of alarm, you can configure
alarm suppression. This function must be specified for each server. If
multiple servers are monitored, configure this setting for each server
using the alarm function.
3.4.3 Resetting alarm suppression
You can reset an alarm suppression that has already been set. Proceed as
follows:
Ê Select Filter Settings from the context menu.
The Reset suppressings window opens, in which all previously set alarm
suppressions are listed. To reset a suppression, proceed as follows:
Ê Select the relevant suppression in the list.
Ê Click the Delete button.
Ê To close the window, click the Close button.
The entry is removed from the list and the alarm setting is active again.
3.4.4 Deleting alarms
To delete alarm entries, proceed as follows:
Ê Select the alarm entries in the list.
Ê Select Delete from the context menu.
I Alarms with the severity critical cannot be deleted until they have been
acknowledged.
ServerView Event Manager 27
Testing the connection
3.5 Testing the connection
To test the connection to a specific server, you can send a trap. Proceed as
follows:
Ê Select Te st Tra p from the context menu.
The Test Tra p window opens:
Ê Either select the server from the list under Serverlist,
or
Ê Enter the IP address of the server. If you wish you can specify the server
name.
Ê Either accept the default values for Community and Timeout or enter the
relevant values in these fields.
Ê To test the connection, click the Tes t tra p button.
A window informs you of the connection status. To close this window, click the
Close button.
I Note for Linux
If you perform a connection test for the local host (127.0.0.1/localhost),
the test trap times out. This is because the system is waiting for a
response from the IP address of the local host to which ServerView
Operations Manager made the request, whereas the actual response
received by the trap comes from the real IP address of the server
specified in the SNMP master agent.
28 ServerView Event Manager
3.6 Other settings
3.6.1 Editing an alarm note
You can edit the note displayed for an alarm entry:
Ê Click the relevant alarm entry.
Ê Select Edit Note from the context menu.
The Edit Note window opens:
Ê Enter your text.
Ê Confirm your input with OK.
Other settings
ServerView Event Manager 29
iRMC S2 SEL Entries and SC2 MIB Traps
3.7 iRMC S2 SEL entries relayed as SC2 MIB traps
I The following table applies to PRIMERGY systems manufactured
in 2009 or later.
If the iRMC S2 writes an event to the System Event Log (SEL), in some cases
an SNMP trap is triggered. The following table shows the correlation between
the iRMC S2 entries in the SEL and the traps they trigger.
I Not all iRMC S2 entries made in the SEL trigger an SNMP trap. Some
trigger the same trap.
Error
code
000011 System event log
040000 ’FAN XY’: Fan failed Fan ’FAN XY’ failed
040001 ’FAN XY’: Fan is
040002 ’FAN XY’: Fan
Table 4: iRMC S2 SEL entry - SC2 MIB trap
iRMC S2 SEL entry Trap text Trap
The System Event
(SEL) warning
threshold exceeded
working
prefailure
Log for cabinet XY at
server XY has
exceeded XY
percent of its
capacity.
in cabinet XY of
server XY.
Fan ’FAN XY’ was
added into cabinet
XY of server XY.
Fan ’FAN XY’ in
cabinet XY of server
XY is working again.
Fan ’FAN XY’ will fail
in near future in
cabinet XY of server
XY.
Trap name
no.
2101 sc2TrapMessa
geLogWarning
2014 sc2TrapFan
Failed
2010 sc2TrapFan
Added
2012 sc2TrapFanOk
2013 sc2TrapFan
Critical
30 ServerView Event Manager
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