Fujitsu SP-1425 User Manual

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SP-1425

P3PC-6062-01ENZ0

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Contents

Index

Introduction

Operator's Guide

Thank you for purchasing our image scanner. This manual explains about the basic operations and handling of the scanner. For information on scanner installation and connection, refer to the Quick Installation Sheet.

Explains the names and functions of parts and basic scanner operation.

Explains how to load documents on the scanner.

Explains how to use the operator panel.

Explains about various ways of scanning.

Explains how to clean the scanner.

Explains how to replace the consumables.

Explains about troubleshooting.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Explains how to configure settings in the Software Operation Panel.

How to Use This Manual

Operational Settings

Appendix

Glossary

How to Use This Manual

Jumps to the first page of each chapter. This tab is on every page.

TOP: Jumps to the cover page. Contents: Jumps to the contents

page. Index: Jumps to the index page. This tab is on every page.

Jumps to this page. Click on a blue character string to jump to the link.

Click on a title to jump to the link.

Click on a page number to jump to the link.

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Contents

How to Use This Manual

The following shows the tips for using this manual.

 To display or print this manual, either Adobe® Acrobat® (7.0 or later)

or Adobe

 In this manual, you can use the Search tool of Adobe

Adobe

For details, refer to the Adobe

 Use the [Page Up] key to return to the previous page, and the [Page

Down] key to go to the next page.

 Click a blue character string, tab or contents/index title (where the mouse

cursor changes into a shape such as ) to jump to the link.

- Common for All Pages

Reader® (7.0 or later) is required.

Reader®.

Acrobat® or Adobe® Reader® Help.

Acrobat® or

- Contents Page

- Index Page

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Introduction

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Contents

Introduction

Thank you for purchasing our image scanner.

About This Product

This product is equipped with an Automatic Document Feeder (ADF) that allows duplex (double-sided) scanning and a flatbed that allows you to scan thin paper or a thick document

such as a book.

Scanner Type Scanning Speed (*1)

ADF 25 ppm/50 ipm

Flatbed 4 sec./sheet

*1: When scanning A4 size documents at 300 dpi using JPEG

Compression.

Manuals

The following manuals are included for this product. Read them as needed.

Manual Description

Operator's Guide (this manual) (PDF)

Scanner Central Admin User's Guide (PDF)

Error Recovery Guide (HTML Help)

Help (scanner driver) Explains how to use and configure the

Provides detailed information on how to operate and maintain the scanner daily, how to replace the consumables, and how to troubleshoot problems. Included in the Setup DVD-ROM.

Explains about the overview, installation, operation and maintenance of Scanner Central Admin. Included in the Setup DVDROM.

Details the status of the scanner and explains how to resolve problems encountered. Contains movie segments that explain operation procedures such as cleaning this product and replacing the consumables. Included in the Setup DVD-ROM.

settings for the scanner drivers. Can be referenced from each scanner driver.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Manual Description

Safety Precautions (paper, PDF)

Quick Installation Sheet (paper)

Contains important information about the safe use of this product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.

Explains about scanner installation and setup.

Help (application) Explains how to use and configure the

settings for the application software. Read them as needed. Can be referenced from each application.

Operational Settings

Appendix

Glossary

Introduction

Trademarks

Microsoft, Windows, Windows Server, Windows Vista, and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. ISIS is a registered trademark of EMC Corporation in the United States. Adobe, Acrobat, and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and/or other countries. Intel, Pentium, and Intel Core are registered trademarks or trademarks of Intel Corporation in the United States and other countries. ABBYY™ FineReader™ Sprint ©2014-2016 ABBYY, All rights reserved. ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions. Presto!™ PageManager™ © 2002-2016, NewSoft Technology Corp. All Rights Reserved. NewSoft, Presto! and PageManager are either registered trademarks or trademarks of NewSoft Technology Corp. PaperStream is a registered trademark of PFU LIMITED in Japan. Other company names and product names are the registered trademarks or trademarks of the respective companies.

Manufacturer

PFU LIMITED YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU LIMITED 2016

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Conventions

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Contents

Conventions

Safety Information

The attached "Safety Precautions" manual contains important information about the safe and correct use of this product. Make sure that you read and understand it before using the scanner.

Symbols Used in This Manual

The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols

and their meanings are as follows.

This indication alerts operators of an operation that, if not strictly observed, may result in severe injury or death.

This indication alerts operators of an operation that, if not strictly observed, may result in safety hazards to personnel or damage to the product.

Abbreviations Used in This Manual

The operating systems and products in this manual are indicated as follows.

Name Indication

Windows Vista

Windows Server

Windows

7 Home Premium (32-bit/64-bit)

7 Professional (32-bit/64-bit)

Home Basic (32-bit/64-bit)

Home Premium (32-bit/64-bit)

Business (32-bit/64-bit)

Enterprise (32-bit/64-bit)

Ultimate (32-bit/64-bit)

2008 Standard (32-bit/64-bit)

2008 R2 Standard (64-bit)

Windows Vista (*1)

Windows Server 2008 (*1)

Windows 7 (*1)

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Windows

Windows Server

7 Enterprise (32-bit/64-bit)

7 Ultimate (32-bit/64-bit)

2012 Standard (64-bit)

Operational Settings

Windows Server 2012 (*1)

Appendix

Glossary

Conventions

Name Indication

Windows Server® 2012 R2 Standard (64-bit)

Windows

8 (32-bit/64-bit)

8 Pro (32-bit/64-bit)

8 Enterprise (32-bit/64-bit)

Windows Server 2012 R2 (*1)

Windows 8 (*1)

Name Indication

PaperStream IP (TWAIN) for SP Series PaperStream

IP driver

PaperStream IP (TWAIN x64) for SP Series

PaperStream IP (ISIS) for SP Series

*1: Where there is no distinction between the different versions of the

above operating system, the general term "Windows" is used.

Arrow Symbols in This Manual

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

Windows

Microsoft

Presto!™ PageManager™ Presto!

ABBYY™ FineReader™ Sprint ABBYY

8.1 (32-bit/64-bit)

8.1 Pro (32-bit/64-bit)

8.1 Enterprise (32-bit/64-bit)

10 Home (32-bit/64-bit)

10 Pro (32-bit/64-bit)

10 Enterprise (32-bit/64-bit)

10 Education (32-bit/64-bit)

Word

Office Word

Excel

Office Excel

Windows 8.1 (*1)

Windows 10 (*1)

Word

Excel

PageManager

FineReader Sprint

Right-arrow symbols () are used to separate icons or menu options you should select in succession. Example: Click [Start] menu  [Control Panel].

Screen Examples in This Manual

Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the user's manual of the scanner application that you are using. The screen examples used in this manual are of the PaperStream IP driver. The screenshots used in this manual are of Windows 7. The actual windows and operations may differ depending on the operating system. Also note that with some scanner models, the screens and operations may differ from this manual when you update the PaperStream IP driver. In that case, refer to the manual provided upon updating the driver.

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

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Contents

How to Use This Manual ................................................................................................................................... 2

Introduction ........................................................................................................................................................ 3

Conventions ....................................................................................................................................................... 5

Chapter 1 Scanner Overview ........................................................................................................................ 12

1.1 Main Features .............................................................................................................................................................. 13

1.2 Parts and Functions .................................................................................................................................................... 14

Front ............................................................................................................................................................................... 14

Back ............................................................................................................................................................................... 15

Removable Parts............................................................................................................................................................ 16

Inside (ADF) ................................................................................................................................................................... 17

Inside (Flatbed) .............................................................................................................................................................. 18

1.3 Turning the Power ON/OFF ........................................................................................................................................ 19

How to Turn the Power ON ............................................................................................................................................ 19

How to Turn the Power OFF .......................................................................................................................................... 19

1.4 Opening/Closing the ADF ........................................................................................................................................... 20

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

How to Open the ADF .................................................................................................................................................... 20

How to Close the ADF.................................................................................................................................................... 20

1.5 Opening/Closing the Document Cover ..................................................................................................................... 21

How to Open the Document Cover ................................................................................................................................ 21

How to Close the Document Cover ................................................................................................................................ 21

1.6 Setting Up the ADF Paper Chute (Feeder) ................................................................................................................ 22

1.7 Setting Up the Stacker ................................................................................................................................................ 23

1.8 Power Saving Mode .................................................................................................................................................... 24

1.9 Basic Flow of Scanning Operation ............................................................................................................................ 25

Troubleshooting

Operational Settings

Appendix

Glossary

Contents

1.10 Bundled Software ....................................................................................................................................................... 27

Overview of Bundled Software ....................................................................................................................................... 27

System Requirements .................................................................................................................................................... 28

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Contents

Index

Introduction

Installing the Bundled Software...................................................................................................................................... 29

Chapter 2 How to Load Documents ............................................................................................................. 30

2.1 Loading Documents into the ADF ............................................................................................................................. 31

Preparation..................................................................................................................................................................... 31

How to Load Documents ................................................................................................................................................ 32

2.2 Placing a Document on the Flatbed .......................................................................................................................... 33

2.3 Documents for Scanning ............................................................................................................................................ 34

Paper Size...................................................................................................................................................................... 34

Conditions ...................................................................................................................................................................... 34

Loading Capacity............................................................................................................................................................ 36

Area Not to Be Perforated .............................................................................................................................................. 37

Conditions for Multifeed Detection ................................................................................................................................. 37

Conditions for Automatic Page Size Detection............................................................................................................... 38

Chapter 3 How to Use the Operator Panel .................................................................................................. 39

3.1 Operator Panel ............................................................................................................................................................. 40

Names and Functions .................................................................................................................................................... 40

Indications for the LED Indicator and the [Power] Button............................................................................................... 41

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Chapter 4 Various Ways to Scan ................................................................................................................. 42

4.1 Summary ...................................................................................................................................................................... 43

4.2 Scanning Documents of Different Types and Sizes ................................................................................................ 44

Long Page Scanning ...................................................................................................................................................... 44

Scanning a Book ............................................................................................................................................................ 45

Scanning a Large Document on the Flatbed.................................................................................................................. 46

Operational Settings

Appendix

Glossary

Contents

4.3 Advanced Scanning .................................................................................................................................................... 47

Using a Button on the Scanner to Start Scanning.......................................................................................................... 47

Chapter 5 Daily Care ..................................................................................................................................... 49

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Contents

Index

Introduction

5.1 Cleaning Materials and Locations that Require Cleaning ....................................................................................... 50

Cleaning Materials.......................................................................................................................................................... 50

Location and Frequency................................................................................................................................................. 51

5.2 Cleaning the Outside .................................................................................................................................................. 52

5.3 Cleaning the Inside ..................................................................................................................................................... 53

Cleaning the ADF (with Cleaning Paper) ....................................................................................................................... 53

Cleaning the ADF (with Cloth)........................................................................................................................................ 54

Cleaning the Flatbed ...................................................................................................................................................... 57

Chapter 6 Replacing the Consumables ....................................................................................................... 59

6.1 Consumables and Replacement Cycles ................................................................................................................... 60

6.2 Replacing the Pad Unit ............................................................................................................................................... 61

6.3 Replacing the Pick Roller Unit ................................................................................................................................... 63

Chapter 7 Troubleshooting ........................................................................................................................... 65

7.1 Paper Jam .................................................................................................................................................................... 66

7.2 Error Indications on Operator Panel ......................................................................................................................... 67

Temporary Errors ........................................................................................................................................................... 68

Device Errors.................................................................................................................................................................. 69

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

7.3 Troubleshooting .......................................................................................................................................................... 70

Scanner cannot be powered ON. ................................................................................................................................... 71

Scanning does not start.................................................................................................................................................. 72

Image quality is poor. ..................................................................................................................................................... 73

Quality of scanned text or lines is unsatisfactory. .......................................................................................................... 74

Images are distorted or not clear.................................................................................................................................... 75

Vertical streaks appear on the scanned image. ............................................................................................................. 76

Operational Settings

Appendix

Glossary

Contents

The LED indicator on the operator panel is lit or flashing after the scanner is turned on............................................... 77

Multifeed error occurs frequently.................................................................................................................................... 78

Situation in which the document is not fed into the ADF occurs frequently.................................................................... 80

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Contents

Index

Introduction

Paper jams/pick errors occur frequently......................................................................................................................... 81

Scanned images turn out elongated............................................................................................................................... 82

A shadow appears at the top or the bottom of the scanned image. ............................................................................... 83

There are black traces on the document........................................................................................................................ 84

7.4 Before You Contact the Scanner Service Provider .................................................................................................. 85

General........................................................................................................................................................................... 85

Error Status .................................................................................................................................................................... 85

7.5 Checking the Product Labels ..................................................................................................................................... 87

Location.......................................................................................................................................................................... 87

Chapter 8 Operational Settings .................................................................................................................... 88

8.1 Starting Up the Software Operation Panel ................................................................................................................ 89

8.2 Password Setting ........................................................................................................................................................ 91

Setting a Password ........................................................................................................................................................ 91

Setting [View Only mode] ............................................................................................................................................... 92

Clearing [View Only mode]............................................................................................................................................. 93

Changing the Password ................................................................................................................................................. 94

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Clearing the Password ................................................................................................................................................... 95

Resetting the Password ................................................................................................................................................. 96

8.3 Configuration Items .................................................................................................................................................... 97

Device Setting ................................................................................................................................................................ 97

Device Setting 2 ............................................................................................................................................................. 99

8.4 Settings Related to Sheet Counters ........................................................................................................................ 101

Checking and Resetting the Sheet Counters ............................................................................................................... 101

8.5 Settings Related to Scanning ................................................................................................................................... 104

Setting the Image Quality for Scanning [Image Quality Mode]..................................................................................... 104

Troubleshooting

Operational Settings

Appendix

Glossary

Contents

8.6 Settings Related to Waiting Time ............................................................................................................................ 105

Waiting Time to Enter Power Saving Mode [Power saving] ......................................................................................... 105

Appendix ..................................................................................................................................................... 106

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Contents

Index

Introduction

A.1 Basic Specification ................................................................................................................................................... 107

A.2 Installation Specification .......................................................................................................................................... 109

A.3 Outer Dimensions ..................................................................................................................................................... 111

A.4 Uninstalling the Software ......................................................................................................................................... 112

Contact for Inquiries ................................................................................................................................... 113

Glossary ....................................................................................................................................................... 114

Index ............................................................................................................................................................. 123

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 1 Scanner Overview

This chapter explains about the names and functions of the scanner components, as well as the methods for basic operations.

1.1 Main Features.............................................................................................................................................13

1.2 Parts and Functions....................................................................................................................................14

1.3 Turning the Power ON/OFF........................................................................................................................19

1.4 Opening/Closing the ADF...........................................................................................................................20

1.5 Opening/Closing the Document Cover .......................................................................................................21

1.6 Setting Up the ADF Paper Chute (Feeder).................................................................................................22

1.7 Setting Up the Stacker................................................................................................................................23

1.8 Power Saving Mode ...................................................................................................................................24

1.9 Basic Flow of Scanning Operation .............................................................................................................25

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

1.10 Bundled Software .....................................................................................................................................27

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

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Contents

1.1 Main Features

This section explains about the main features of this product. The scanner is equipped with the following features:

High speed scanning

The scanner has achieved a scanning speed of 25 ppm/50 ipm with the ADF (*1) and a scanning speed of 4 sec./sheet with the flatbed (*1). Furthermore, you can load up to 50 sheets (*2) of documents in the ADF for continuous scanning which allows you to quickly digitize a large volume of documents.

Reduced work loss caused by multifeeds

The scanner is equipped with an ultrasonic multifeed sensor that accurately detects "multifeed" errors where two or more sheets are fed through the scanner at once, avoiding potential work loss.

Centralized management of multiple scanners

The bundled "Scanner Central Admin Agent" application allows you to manage multiple scanners together. For example, you can update the scanner settings and drivers, as well as monitor the operating status of each scanner. For details, refer to the Scanner Central Admin User's Guide.

*1: When scanning A4 size documents at 300 dpi using JPEG

Compression.

*2: When using documents with a paper weight of 80 g/m

(20 lb).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Stacker

Stacks up the ejected documents.

Operator Panel

Consists of buttons and an LED indicator. Can be used to operate the scanner or check the status. For details, refer to "Chapter 3 How to Use

the Operator Panel" (page 39).

ADF (Automatic Document Feeder)

Pulls and feeds the documents one sheet at a time from the ADF paper chute (feeder). Open this to replace consumables or to clean the inside of the scanner.

Side Guides

Positions the documents in place when the documents are loaded in the ADF paper chute (feeder) as they are fed into the scanner.

ADF Paper Chute (Feeder)

Holds the documents to be scanned.

Chute Extension

Pull this out to adjust to the document length.

Flatbed

When you scan a document that cannot be scanned with the ADF, such as thin paper or a thick document such as a book, place the document on the glass section.

Stopper

Lift this up if needed.

ADF Cover

Open this to replace consumables or to clean the inside of the scanner.

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Contents

1.2 Parts and Functions

This section shows the names of the scanner parts.

Front

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

USB Connector

Used to connect a USB cable.

Power Connector

Used to connect the power cable. "Power cable" refers to the AC cable and AC adapter connected together.

Back

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Pick Roller Unit

Pad Unit

Removable Parts

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Glass

Pick Roller Unit

Ultrasonic Sensors

Feed Rollers

Eject Rollers

Pad Unit

Plastic Idler Rollers

Rubber Idler Rollers

Plastic Idler Rollers

Inside (ADF)

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Document Cover

Close it to hold the document in place.

Document Pad

Holds the document down against the document bed.

Document Bed

Place a document on the glass section.

Inside (Flatbed)

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview









[Power] Button

LED Indicator

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Contents

1.3 Turning the Power ON/OFF

This section explains how to power on/off the scanner.

How to Turn the Power ON

1 Press the [Power] button on the operator panel.

How to Turn the Power OFF

1 Press and hold down the [Power] button on the operator

panel.

 The scanner is turned off, and the [Power] button switches off.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

 The scanner is turned on, and the [Power] button flashes during

the initialization. The scanner is ready to scan when the [Power] button lights in green. This status is referred to as "ready status".

HINT

In ready status, the LED indicator is off and the [Power] button is lit.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

ADF Cover

Tab

ADF Cover

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Contents

1.4 Opening/Closing the ADF

This section describes how to open and close the ADF.

How to Open the ADF

1 Remove all documents from the ADF paper chute

(feeder).

2 Open the ADF cover.

3 Use the ADF tab to open the ADF.

How to Close the ADF

1 Use the ADF tab to close the ADF.

2 Close the ADF cover.

Push the center of the ADF cover until it locks in place.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.

Be careful not to get your fingers caught when closing the ADF.

ATTENTION

Make sure that there is no foreign matter caught inside the ADF when closing the ADF.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Document Cover

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Contents

1.5 Opening/Closing the Document Cover

This section describes how to open and close the document cover.

How to Open the Document Cover

1 Open the document cover.

How to Close the Document Cover

1 Gently close the document cover.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

ADF Paper Chute (Feeder)

Chute Extension

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Contents

1.6 Setting Up the ADF Paper Chute (Feeder)

When you start a scan, documents that are loaded in the ADF paper chute (feeder) are fed into the ADF one by one. Using the chute extension will keep the documents straight and feed them smoothly.

1 Lift up the ADF paper chute (feeder) until it locks in place.

2 Pull out the chute extension.

HINT

When the ADF is not used, push the parts indicated with an arrow outwards and lower the ADF paper chute (feeder) in place.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Stacker

Stopper

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Contents

1.7 Setting Up the Stacker

When you start a scan, documents that are loaded in the ADF paper chute (feeder) are ejected onto the stacker one by one. When scanning a relatively long document such as an A4 size document, use the stopper described below so that the document will be kept straight and stacked neatly.

1 Lift up the stopper.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

ATTENTION

Do not lift up the stopper more than 90 degrees because it may break.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

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Contents

1.8 Power Saving Mode

Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time. If the scanner is left powered on for 15 minutes (the factory default value) without being used, it automatically enters power saving mode. The [Power] button remains lit in green in power saving mode. To resume from power saving mode, perform one of the following:

 Load a document in the ADF paper chute (feeder)  Press the [Scan/Stop] button on the operator panel  Perform scanning from an application

When the scanner resumes from power saving mode, the [Power] button on the operator panel flashes until the scanner is in ready status.

The scanner is turned off automatically if it is left on for a certain period of time without being used, reducing the power consumption until the next scan. To prevent the scanner from being turned off automatically, clear the [Power off after a certain period of time] check box in [Device Setting] on the Software Operation Panel. For details, refer to "Waiting Time to Enter Power Saving Mode [Power

saving]" (page 105).

To turn the power back on after the power is turned off automatically, press the [Power] button on the operator panel.

For details, refer to "1.3 Turning the Power ON/OFF" (page

19).

ATTENTION

 The scanner may not enter power saving mode if there is a

document remaining on the paper path. In this case, remove the document. For details, refer to "7.1 Paper Jam" (page 66).

 For some applications, the scanner may not be turned off even if the

[Power off after a certain period of time] check box is selected.

 If the scanner is automatically turned off while you are using the

image scanning application, exit the application, and then turn the power on.

HINT

 You can use the Software Operation Panel to change the waiting

time for entering power saving mode. For details, refer to "Waiting Time to Enter Power Saving Mode

[Power saving]" (page 105).

 For details about the operator panel, refer to "Chapter 3 How to Use

the Operator Panel" (page 39).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

$%&

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Contents

1.9 Basic Flow of Scanning Operation

This section explains about the basic flow of performing a scan. In order to perform a scan, you need a scanner driver and an image scanning application that supports the scanner driver. The following scanner drivers and image scanning applications are bundled with the scanner:

 Scanner driver

- PaperStream IP (TWAIN) for SP Series

- PaperStream IP (TWAIN x64) for SP Series

- PaperStream IP (ISIS) for SP Series

 Image scanning application

- PaperStream Capture Lite

- Presto! PageManager

- ABBYY FineReader Sprint

HINT

For details about the scanner drivers and image scanning applications, refer to "1.10 Bundled Software" (page 27).

Scanning procedures and operations slightly vary depending on the image scanning application. For details, refer to the image scanning application manual. The following describes the normal procedure for scanning.

1 Turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

2 Load documents in the ADF paper chute (feeder).

Load the documents with the front side (scanning side) facing up.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

For details, refer to "Chapter 2 How to Load Documents" (page 30).

3 Start an image scanning application.

4 Select a scanner driver.

For some image scanning applications, selection of a scanner driver may not be needed.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

5 Select a scanner.

Make sure to select the scanner model that is connected to the computer.

For some image scanning applications, selection of a scanner may not be needed.

6 In the setup window for the scanner driver, configure the

scan settings.

For some image scanning applications, the setup window for the scanner driver may not appear.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

7 Scan the documents with the image scanning application.

ATTENTION

When the scanner and the computer are communicating, for instance, during scanning, do not perform an operation that causes disconnection of their communication, such as unplugging the USB cable or logging off the user account.

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

TOP

Contents

1.10 Bundled Software

Overview of Bundled Software

HINT

The software can be installed from the bundled Setup DVD-ROM or downloaded from the download page to which the bundled Setup DVDROM links and then installed.

The following softwares are bundled with this product:

 PaperStream IP driver

The PaperStream IP driver is a scanner driver that conforms to the TWAIN/ISIS standard. There are three types of PaperStream IP drivers.

- PaperStream IP (TWAIN) for SP Series Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 32-bit applications.

- PaperStream IP (TWAIN x64) for SP Series Conforms to the TWAIN standard. Used when you operate the scanner using TWAIN-compliant 64-bit applications. Can be installed on a 64-bit operating system.

- PaperStream IP (ISIS) for SP Series Conforms to the ISIS standard. Used when you operate the scanner using ISIS-compliant applications.

For details, refer to the PaperStream IP driver's Help.

 Software Operation Panel

Allows you to configure various settings such as scanner operations and the management of consumables. It is installed together with the PaperStream IP driver. For details, refer to "Chapter 8 Operational Settings" (page 88).

 Error Recovery Guide

Details the status of the scanner and explains how to resolve problems encountered. It is installed together with the PaperStream IP driver.

 PaperStream Capture Lite

An image scanning application which supports PaperStream IP

(TWAIN) for SP Series. By defining scan settings as document profiles, you can customize the settings according to your preference.

 Presto! PageManager

An image scanning application which supports PaperStream IP (TWAIN) for SP Series. It allows you to scan, share, and organize documents easily. For details, refer to the Presto! PageManager help and the Presto! PageManager manual.

 ABBYY FineReader Sprint

An application which supports PaperStream IP (TWAIN) for SP Series. It does not support the WIA driver. It allows you to convert a scanned image to a Word or Excel (*1) file. For details, refer to the ABBYY FineReader Sprint Help.

 Manuals

Safety Precautions and the Operator's Guide are installed.

 Scanner Central Admin Agent

Allows you to update firmware for multiple scanners at the same time and centralize the management and monitoring of multiple scanners. Can be used to monitor the operating status of scanners and check the information on scanners. Required applications vary depending on the type of operation. For details, refer to the Scanner Central Admin User's Guide.

 SP Series Online Update

Checks for the latest software and firmware updates for SP Series and applies them. For details, refer to the SP Series Online Update Help.

*1: Microsoft

Office products need to be installed.

For details about how to configure the scanner settings and scan different types of documents with the image scanning application, refer to "Chapter 4 Various Ways to Scan" (page

42).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

System Requirements

The system requirements are as follows:

Operating system

 Windows Vista

Pack 2) (*1)

 Windows Vista

(Service Pack 2) (*1)

 Windows Vista

Pack 2) (*1)

 Windows Vista

Pack 2) (*1)

 Windows Vista

Pack 2) (*1)

 Windows Server

(Service Pack 2) (*1) (*2)

 Windows Server

(Service Pack 1) (*1) (*2)

 Windows

Pack 1)

 Windows

Pack 1)

 Windows

 Windows Server

(*3)

 Windows Server

(*2) (*3)

 Windows

Home Basic (32-bit/64-bit) (Service

Home Premium (32-bit/64-bit)

Business (32-bit/64-bit) (Service

Enterprise (32-bit/64-bit) (Service

Ultimate (32-bit/64-bit) (Service

2008 Standard (32-bit/64-bit)

2008 R2 Standard (64-bit)

7 Home Premium (32-bit/64-bit) (Service

7 Professional (32-bit/64-bit) (Service

7 Enterprise (32-bit/64-bit) (Service Pack

7 Ultimate (32-bit/64-bit) (Service Pack 1)

2012 Standard (64-bit) (*1) (*2)

2012 R2 Standard (64-bit) (*1)

8 (32-bit/64-bit) (*3)

8 Pro (32-bit/64-bit) (*3)

8 Enterprise (32-bit/64-bit) (*3)

Operating system

CPU

Memory 1 GB or more (Recommended: 4 GB or more)

Hard disk drive

Display resolution

Hardware disk space

DVD Drive

Interface USB2.0/1.1

*1: PaperStream Capture Lite is not supported.

*2: Presto! PageManager and ABBYY FineReader Sprint are not

supported.

*3: The bundled software operates as a desktop application.

*4: Required disk space for scanning documents varies according to the

file size of the scanned images.

 Windows

(*3)

 Windows

updates) (*3)

 Windows

Intel

(Recommended: Intel except for the CPU for mobile devices)

5400 rpm or higher (Recommended: 7200 rpm or higher)

1024 × 768 pixel or higher, 65536-color display

Requires free space of 2.2 GB or more (*4)

Required for installing the software

8.1 (32-bit/64-bit) (including updates) (*3)

8.1 Pro (32-bit/64-bit) (including updates)

8.1 Enterprise (32-bit/64-bit) (including

10 Home (32-bit/64-bit) (*3)

10 Pro (32-bit/64-bit) (*3)

10 Enterprise (32-bit/64-bit) (*3)

10 Education (32-bit/64-bit) (*3)

Pentium® 4 1.8 GHz or higher

Core™ i5 2.5 GHz or higher,

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Installing the Bundled Software

This section explains about the procedure to install the software from the bundled Setup DVD-ROM. The following software can be installed:

 PaperStream IP (TWAIN) for SP Series  PaperStream IP (TWAIN x64) for SP Series  PaperStream IP (ISIS) for SP Series  Software Operation Panel  Error Recovery Guide  PaperStream Capture Lite  Presto! PageManager  ABBYY FineReader Sprint  Manuals  Scanner Central Admin Agent  SP Series Online Update

ATTENTION

If an old version of the software is installed, uninstall it first. For details about how to uninstall the software, refer to "A.4 Uninstalling the

Software" (page 112).

3 Click the [Install software] button.

 The window that shows information on the software appears.

4 Check the contents and click the [Next] button.

5 Click the button for the software you want to install.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

1 Turn on the computer and log onto Windows as a user

with administrator privileges.

2 Insert the Setup DVD-ROM into the DVD drive.

 The [SP Series Setup] window appears.

HINT

If the [SP Series Setup] window does not appear, open [Windows Explorer] or [Computer] and double-click [Setup.exe] in the Setup DVD-ROM.

6 Install the software following the instructions displayed on

the screen.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 2 How to Load Documents

This chapter explains how to load documents on the scanner.

2.1 Loading Documents into the ADF...............................................................................................................31

2.2 Placing a Document on the Flatbed ...........................................................................................................33

2.3 Documents for Scanning ............................................................................................................................34

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

TOP

Contents

2.1 Loading Documents into the ADF

This section explains how to load documents into the ADF.

Preparation

HINT

For details about the paper size and quality required for normal operations, refer to "2.3 Documents for Scanning" (page 34).

1 If you are loading multiple sheets, check the documents.

1 Check that the documents to be loaded are of the same width.

Documents that are different in width can not be loaded together at a time.

2 Check the number of sheets.

Up to 50 sheets can be loaded (with paper weight of 80 g/m and thickness of the document stack under 5 mm). For details, refer to "Loading Capacity" (page 36).

[20 lb]

2 Fan the documents.

1 Grab a stack of documents, which should be 5 mm or less.

2 Hold both ends of the documents and fan them a few times.

3 Rotate the documents by 90 degrees and fan them in the same

manner.

4 Perform steps 1 to 3 for all documents.

5 Align the edges of the documents.

HINT

For more details about how to fan documents, refer to the Error Recovery Guide.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Side Guides

How to Load Documents

1 Set the ADF paper chute (feeder).

For details, refer to "1.6 Setting Up the ADF Paper Chute (Feeder)"

(page 22).

2 Lift up the stopper if needed.

For details, refer to "1.7 Setting Up the Stacker" (page 23).

3 Load documents in the ADF paper chute (feeder).

Load the documents with the front side (scanning side) facing up.

$%&

4 Adjust the side guides to the width of the documents.

Do not leave space between the side guides and the documents.

Otherwise, the documents may be fed skewed.

5 Scan the documents with the image scanning application.

For details, refer to the image scanning application manual.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

ATTENTION

 Remove all paper clips and staples.  Reduce the number of sheets if a multifeed or pick error occurs.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

$%&

Reference Point

TOP

Contents

2.2 Placing a Document on the Flatbed

1 Open the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

2 Place a document on the document bed.

Place the document face-down to align its top left-hand corner with the reference point.

3 Close the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

4 Scan the document with the image scanning application.

For details, refer to the image scanning application manual.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

TOP

Contents

2.3 Documents for Scanning

Paper Size

The following paper sizes can be scanned:

ADF  Maximum size (width × length)

- A4 (portrait) (210 × 297 mm/8.3 × 11.7 in.)

- Legal (8.5 × 14 in.)

- Long Page (*1) (216 × 863 mm/8.5 × 34 in., 216 × 3,048 mm/

8.5 ×120 in.)

 Minimum size (width × length)

114 × 140 mm (4.49 × 5.51 in.)

Flatbed  Maximum size (width × length)

216 × 297 mm (8.50 × 11.69 in.)

 Minimum size (width × length)

25.4 × 25.4 mm (1.0 × 1.0 in.)

*1: Depending on the application or the scan settings for the scanner

driver, there may be insufficient memory to perform scanning. When a long page is scanned, a maximum length of 3,048 mm (120 in.) can be scanned with a scanning resolution of 200 dpi or lower.

Conditions

The following documents can be scanned with the ADF. To scan documents other than the following, use the flatbed.

Paper Type

The following paper types are recommended:

 Wood-free paper  Wood-containing paper  PPC paper (recycled)

When using paper types other than the above, make sure to test with the same type of paper first to check if the document can be scanned.

Paper Weight (Thickness)

The following paper weights can be used:

 52 to 127g/m

(14.0 to 34.3 lb)

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Leading edge

Scanning side

Feed direction

30 mm (1.18 in.)

3 mm (0.12 in.) or less

5 mm (0.20 in.) or less

Precautions

The following types of documents may not be scanned successfully:

 Tracing paper  Documents that are not square or rectangular  Very thin paper

The following types of documents must not be scanned:

 Paper-clipped or stapled documents  Documents on which the ink is still wet  Documents smaller than 114 × 140 mm (4.5 × 5.5 in.)  Documents wider than 216 mm (8.5 in.)  Documents other than paper such as fabric, metal foil, and OHP film  Plastic card  Important documents that must not be damaged or smeared  Documents of non-uniform thickness (such as envelopes or

documents with attachments)

 Wrinkled or curled documents  Folded or torn documents  Coated paper  Carbon paper  Carbonless paper  Photosensitive paper  Perforated documents

 Photographs (photographic paper)

ATTENTION

 Since carbonless paper contains chemical substances that may

harm the pad unit or rollers (such as the pick roller unit), damage to the scanner may occur.

 If you scan wood-containing paper, the life of the pad unit and the

pick roller unit may end sooner compared to scanning wood-free paper.

 The pad unit and the pick roller unit may be damaged when a photo/

sticky note on the document comes in contact with these parts during scanning.

 The surface of the document may be damaged when gloss papers

such as photographs are scanned.

 The light of the LED may reflect brightly when gloss papers are

scanned.

HINT

 When scanning semi-transparent documents, increase the

brightness for scanning in the scanner driver to avoid bleed-through.

 When you scan documents written in lead pencil, make sure to clean

the rollers frequently. Otherwise, the rollers will be contaminated which may leave black traces on the document or cause feeding errors. For details about cleaning, refer to "Chapter 5 Daily Care" (page 49).

 If multifeeds, pick errors, or paper jams occur frequently, refer to "7.3

Troubleshooting" (page 70).

 When you scan documents with the ADF, all documents must be flat

on the leading edge. Make sure that curls on the leading edge of the documents are kept within the following range:

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Loading capacity in the ADF paper chute (feeder)

A4 size

Paper weight (g/m

)

Loading Capacity

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Contents

Index

The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below.

Unit Conversion

g/m

52 64 75 80 90 105 127

52 64 80 90 105 127

5050

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

lb 14.0 17.1 20.3 21.5 24.0 28.0 34.3

kg 45 55 65 69 77 90 110

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Center

Top

Reference point

Feed direction

Front side

(Unit: mm)

Bottom

Area Not to Be Perforated

TOP

Contents

Conditions for Multifeed Detection

Index

An error may occur when there are punched holes in the area shaded in light blue in the figure below. Use the flatbed to scan such documents.

Fig. 1

Multifeed is an error where two or more sheets are fed through the ADF at once. Multifeed can be detected by enabling the multifeed detection in the scanner driver. The following conditions are required for an accurate multifeed detection.

 Paper weight: 52 to 127 g/m2 (14.0 to 34.3 lb)  Do not punch holes within 80 mm (3.15 in.) over the center of the

document. See "Fig. 1" (page 37).

 Do not attach other documents within 80 mm (3.15 in.) over the

center of the document. See "Fig. 1" (page 37).

 Altitude: 0 to 2,000 m

When a document that weighs 100 g/m at a high altitude (higher than 2,000 m), it may be detected as a multifeed.

ATTENTION

 The above conditions apply when you align the center of a document

with the center of the roller part of the pick roller unit.

 Scanning a thick document always causes the wrong multifeed

detection. So, disable the multifeed detection in the scanner driver when scanning such documents.

HINT

Accuracy of multifeed detection may drop with some documents. Multifeed cannot be detected for the top 30 mm of a document.

(26.8 lb) or more is scanned

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

ATTENTION

The above conditions apply when you align the center of a document with the center of the roller part of the pick roller unit.

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Conditions for Automatic Page Size Detection

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Contents

Index

[Automatic Page Size Detection] does not work with the following types of documents:

 Non-rectangular documents

[Automatic Page Size Detection] may not work with the following types of documents:

 White documents with glossy edges  Documents with darkish (gray) edges

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 3 How to Use the Operator Panel

This chapter explains how to use the operator panel.

3.1 Operator Panel ...........................................................................................................................................40

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 3 How to Use the Operator Panel

&KHFN

6FDQ

6WRS

3RZHU

LED Indicator

Lights in orange or flashes in orange when an error occurs.

[Scan/Stop] Button (*1)

Launches the linked application software. Cancels the scan while scanning by pressing this button.

[Power] Button

Turns the power on/off. Lights in green when the scanner is turned on. Flashes immediately after the scanner is turned on or when the scanner resumes from power saving mode.

*1: For details about the setup method for a scan using the [Scan/Stop] button, refer to the scanner driver's Help or "Using a Button on the Scanner to

Start Scanning" (page 47).

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Contents

3.1 Operator Panel

The operator panel consists of buttons and the LED indicator.

Names and Functions

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 3 How to Use the Operator Panel

Indications for the LED Indicator and the [Power] Button

LED

Indicator

Off Flashing This combination indicates that the

Off Lit The scanner is in ready status.

Lit Lit Indicates that a temporary error occurred

Flashing Lit

[Power]

Button

Flashing

Description

initialization is in process after the scanner is turned on. This combination stays as it is from the time that the scanner resumes from power saving mode or the ADF is closed up until the time that the scanner enters ready status.

Indicates that the initialization was successfully completed after the scanner is turned on. This combination also occurs when the scanner is in power saving mode.

during scanning. For more details about the errors, refer to

"Temporary Errors" (page 68).

Indicates that a device error (alarm) occurred during initialization or scanning. For more details about the errors, refer to

"Device Errors" (page 69).

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 4 Various Ways to Scan

This chapter explains how to configure scanner settings and scan different types of documents with the image scanning application.

4.1 Summary ....................................................................................................................................................43

4.2 Scanning Documents of Different Types and Sizes....................................................................................44

4.3 Advanced Scanning....................................................................................................................................47

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

TOP

Contents

4.1 Summary

The following lists the main ways of scanning documents:

Scanning Documents of Different Types and Sizes

 "Long Page Scanning" (page 44)  "Scanning a Book" (page 45)  "Scanning a Large Document on the Flatbed" (page 46)

Advanced Scanning

 "Using a Button on the Scanner to Start Scanning" (page 47)

For information on other ways of scanning, refer to the scanner driver's Help.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

TOP

Contents

4.2 Scanning Documents of Different Types and Sizes

Long Page Scanning

Documents with a length up to 3,048 mm (120 in.) can be scanned by long page scanning. Depending on the resolution setting or the image scanning application, the document sizes that can be scanned may differ. For details, refer to the image scanning application manual.

1 Load a document in the ADF paper chute (feeder).

For details, refer to "Chapter 2 How to Load Documents" (page 30).

ATTENTION

 Long page documents should be loaded one sheet at a time in

the ADF paper chute (feeder).

 When you scan long pages, take note of the following:

- Loading Hold the document with your hand so it does not fall out of the ADF paper chute (feeder).

2 In the scanner driver, configure the scan settings to scan

-Removing Secure enough space around the stacker to prevent the ejected sheet from falling off the stacker.

HINT

To scan documents longer than A4/Letter size, pull out the chute extension all the way. For details, refer to "1.6 Setting Up the ADF Paper Chute (Feeder)"

(page 22).

the paper size of the long page.

For details, refer to the scanner driver's Help.

For some image scanning applications, the setup window for the scanner driver may not appear.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

3 Scan the documents with the image scanning application.

For details, refer to the image scanning application manual.

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

Reference Point

Scanning a Book

4 Scan the documents with the image scanning application.

For details, refer to the image scanning application manual.

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Contents

Index

1 Open the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

2 Place a document on the document bed.

Place the document face-down to align its top left-hand corner with the reference point.

Do not look directly into the light source.

ATTENTION

Do not move the document during a scan.

5 Close the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

3 In the scanner driver, configure the scan settings for using

the flatbed.

For details, refer to the scanner driver's Help.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

Reference Point

Scanning a Large Document on the Flatbed

4 Scan the documents with the image scanning application.

For details, refer to the image scanning application manual.

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Contents

Index

1 Open the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

2 Place a document on the document bed.

Place the document face-down to align its top left-hand corner with the reference point.

Do not look directly into the light source.

ATTENTION

Do not move the document during a scan.

5 Close the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

3 In the scanner driver, configure the scan settings for using

the flatbed.

For details, refer to the scanner driver's Help.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

TOP

Contents

4.3 Advanced Scanning

Using a Button on the Scanner to Start Scanning

The [Scan/Stop] button on the operator panel can be configured so that scanning starts when the button is pressed. To configure this setting, you first need to assign an application to be launched from the [Scan/Stop] button.

Computer Setup

1 Confirm that the scanner is connected to the computer,

then turn on the scanner.

For details about how to connect the scanner to the computer, refer to the Quick Installation Sheet. For details about how to turn on the scanner, refer to "1.3 Turning the

Power ON/OFF" (page 19).

2 Display the [Control Panel] window.

 Windows Vista/Windows Server 2008/Windows 7

Click [Start] menu  [Control Panel].

 Windows Server 2012/Windows 8

Right-click the Start screen, and select [All apps] on the app bar  [Control Panel] under [Windows System].

 Windows Server 2012 R2/Windows 8.1

Click [] on the lower left side of the Start screen  [Control Panel] under [Windows System].

To display [], move the mouse cursor.

 Windows 10

Right-click the [Start] menu and select [Control Panel].

4 Right-click on the scanner icon, and select [Scan

properties] from the displayed menu.

The properties window of the scanner appears.

5 Click the [Events] tab and select an event.

From the [Select an event] drop-down list, select an event from which you want to launch an application.

In this function, the following events can be specified:

 [Scan Button]

Press the [Scan/Stop] button

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

3 Click [View devices and printers].

The [Devices and Printers] window appears.

Appendix

Glossary

Chapter 4 Various Ways to Scan

Check

Scan

/Stop

Power

[Scan/Stop] Button

6 Select an action and an application to be launched by the

scanner button event.

Click [Start this program] under [Actions], and select an application from the drop-down list on the right.

Scanner Setup

TOP

Contents

Index

Introduction

Scanner Overview

7 Click the [OK] button.

The setup of the computer is completed. Proceed to configure the scanner settings.

No special settings required.

Press the [Scan/Stop] button to launch the selected application.

HINT

For details about the operator panel, refer to "Chapter 3 How to Use the

Operator Panel" (page 39).

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 5 Daily Care

This chapter describes how to clean the scanner.

Do not use aerosol spray or spray that contains alcohol. Paper dust blown up by strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction. Also note that sparks generated by static electricity may cause a fire.

The inside of the ADF becomes very hot when the scanner is being used. Before you start cleaning the inside, make sure to turn off the power, unplug the power cable and wait at least 15 minutes for the inside of the ADF to cool down.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

5.1 Cleaning Materials and Locations that Require Cleaning...........................................................................50

5.2 Cleaning the Outside ..................................................................................................................................52

5.3 Cleaning the Inside.....................................................................................................................................53

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

TOP

Contents

5.1 Cleaning Materials and Locations that Require Cleaning

Cleaning Materials

Name Part No. Notes

Cleaner F1 PA03950-

0352

Cleaning Paper CA99501-

0012

Cleaning Wipe PA03950-

0419

100 ml Moisten a cloth or Cleaning Paper with this liquid to wipe the scanner clean. It may take a long time to dry if an excessive amount of Cleaner F1 is used. Use it in small quantity. Wipe off the cleaner completely to leave no residue on the cleaned parts.

10 sheets Use this non-woven sheet with Cleaner F1.

24 packets Pre-moistened with Cleaner F1. It can be used instead of moistening a cloth with Cleaner F1.

ATTENTION

In order to use the cleaning materials safely and correctly, read the precautions on each product thoroughly.

For more information about the cleaning materials, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Cotton swab Commercially available

Dry cloth

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Location and Frequency

TOP

Contents

Index

Location Frequency

ADF Pad unit Every 3,000 sheets

Pick roller unit

Glass

Ultrasonic sensor

Feed roller

Eject roller

Plastic idler roller

Rubber idler roller

Flatbed Document pad

Document bed

ATTENTION

Cleaning cycles may vary depending on the condition of the documents. Also, cleaning must be performed more frequently when the following types of documents are scanned:

 Smooth-faced documents such as coated paper  Documents with printed text/graphics that almost cover the entire

surface

 Documents containing a large amount of calcium carbonate  Documents written in lead pencil  Documents on which the toner is not sufficiently fused

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Thinner

Cleaner F1 or Mild Detergent

Cloth

Cleaning Wipe

TOP

Contents

5.2 Cleaning the Outside

The outside of the scanner, including the ADF paper chute (feeder) and the stacker, should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent,

or a sheet of Cleaning Wipe.

ATTENTION

 To avoid deformation and discoloration, never use paint thinner or

any other organic solvents.

 Be careful not to let any moisture or water inside the scanner during

cleaning.

 It may take a long time to dry if an excessive amount of Cleaner F1/

mild detergent is used. Use it in small quantity. Wipe off the cleaner completely to leave no residue on the cleaned parts.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Side Guides

TOP

Contents

5.3 Cleaning the Inside

Cleaning the ADF (with Cleaning Paper)

The ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors. Cleaning should be performed approximately every 3,000 sheets scanned. Note that this guideline varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you

scan documents on which the toner is not sufficiently fused.

ATTENTION

 Do not use water or mild detergent to clean the ADF.  It may take a long time to dry if an excessive amount of Cleaner F1 is

used. Use it in small quantity.

1 Turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

5 Load the Cleaning Paper in the ADF paper chute (feeder).

6 Adjust the side guides to the width of the Cleaning Paper.

Do not leave space between the side guides and the Cleaning Paper.

Otherwise, the Cleaning Paper may be fed skewed.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

2 Spray the Cleaning Paper with Cleaner F1.

3 Set the ADF paper chute (feeder).

For details, refer to "1.6 Setting Up the ADF Paper Chute (Feeder)"

(page 22).

4 Lift up the stopper.

For details, refer to "1.7 Setting Up the Stacker" (page 23).

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

7 Start an application available for scanning and scan the

Cleaning Paper.

The Cleaning Paper is fed and ejected onto the stacker.

Cleaning the ADF (with Cloth)

The ADF can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors. Cleaning should be performed approximately every 3,000 sheets scanned. Note that this guideline varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you

scan documents on which the toner is not sufficiently fused.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

ATTENTION

 Do not use water or mild detergent to clean the ADF.  It may take a long time to dry if an excessive amount of Cleaner F1 is

used. Use it in small quantity. Wipe off the cleaner completely to leave no residue on the cleaned parts.

1 Turn off the scanner and wait for at least 15 minutes.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

2 Unplug the power cable.

3 Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Glass

Pick Roller Unit

Ultrasonic Sensors

Feed Rollers

Eject Rollers

Pad Unit

Plastic Idler Rollers

Rubber Idler Rollers

Plastic Idler Rollers

4 Clean the following locations with a cloth moistened with

Cleaner F1 or a sheet of Cleaning Wipe.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Document

Sensors

Pick Springs (Metal Part)

Mylar Sheets

Anti-Static Brush

Pad Unit (× 1)

Gently wipe the dirt and dust off the surface of the rubber pad.

To avoid injuries, be careful not to get your fingers caught on the pick spring (metal part).

Ultrasonic Sensor (× 2)

Gently wipe the dirt and dust off the surface of the ultrasonic sensors. If it is difficult to clean, use a cotton swab.

ATTENTION

 Vertical streaks may appear on the scanned image when the glass

sections are dirty.

 When cleaning, be careful not to damage the following parts with

your hands, a cloth, or a Cleaning Wipe.

- Pick spring (metal part)

- Mylar sheet

- Document sensor

- Anti-static brush

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

Glass (× 2)

Gently wipe the dirt and dust off the surface of the glass sections.

Pick Roller Unit (× 1)/Plastic Idler Roller (× 4)/Feed Roller (× 4)/Eject Roller (× 2)/Rubber Idler Roller (× 2)

Gently wipe off any dirt or dust as you rotate the roller manually, taking care not to damage the roller surface. In particular, if black foreign

matter gets on the rollers, make sure that they are cleaned properly.

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Plastic Frame

Document Bed

Document Pad

5 Close the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

Be careful not to get your fingers caught when closing the ADF.

ATTENTION

Confirm that the ADF is closed properly. Otherwise, the document may not be fed into the ADF.

6 Plug the power cable, and turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

Cleaning the Flatbed

The flatbed can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe.

1 Open the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

2 Clean the document pad and the document bed with a

cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

ATTENTION

Be careful not to let the cleaner in between the document bed and the plastic frame.

Appendix

Glossary

Chapter 5 Daily Care

3 Wait for the cleaned parts to dry.

4 Close the document cover.

For details, refer to "1.5 Opening/Closing the Document Cover" (page

21).

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 6 Replacing the Consumables

This chapter describes how to replace the consumables for the scanner.

The inside of the ADF becomes very hot when the scanner is being used. Before you replace the consumables, make sure you turn off the power, unplug the power cable and wait at least 15 minutes for the inside of the ADF to cool down.

6.1 Consumables and Replacement Cycles.....................................................................................................60

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

6.2 Replacing the Pad Unit...............................................................................................................................61

6.3 Replacing the Pick Roller Unit ....................................................................................................................63

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

TOP

Contents

6.1 Consumables and Replacement Cycles

The following table shows the consumables used for the scanner.

Name Part No. Suggested Replacement

Cycle

PAD UNIT PA03753-

0001

PICK ROLLER UNIT PA03753-

0002

30,000 sheets or one year

200,000 sheets or one year

Consumables need to be replaced periodically. It is recommended that you keep a stock of new consumables and replace them before it reaches the end of the consumable life. The scanner records the number of sheets scanned after the consumables (pad unit/pick roller unit) are replaced, which allows you to check the status on each consumable. For details, refer to "8.4 Settings Related to Sheet Counters"

(page 101).

Note that the suggested replacement cycles are guidelines for

using A4 (80 g/m2 [20 lb]) wood-free or wood-containing paper, as these cycles vary depending on the type of documents scanned and how often the scanner is used and cleaned.

HINT

Only use the specified consumables.

To purchase the consumables, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

Pad Unit

Pick Springs (Metal Part)

Metal Part

TOP

Contents

6.2 Replacing the Pad Unit

Replace the pad unit in the following procedure.

1 Turn off the scanner and wait for at least 15 minutes.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

2 Unplug the power cable.

3 Remove all documents from the ADF paper chute

(feeder).

4 Open the ADF cover.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

When the ADF cover is open, it might close accidentally. Be careful not to get your fingers caught.

5 Remove the pad unit.

Squeeze both ends of the pad unit and pull it out in the direction of the arrow.

To avoid injuries, be careful not to get your fingers caught on the metal part that has been exposed after the pad unit was removed or the pick spring (metal part).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

Catches

6 Attach a new pad unit.

Place the pad unit in its original position and push the right and left catches into slots.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

To avoid injuries, be careful not to get your fingers caught on the metal part that has been exposed after the pad unit was removed or the pick spring (metal part).

ATTENTION

Check that the pad unit is attached properly. Otherwise, it may cause feeding errors such as paper jams.

7 Close the ADF cover.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

Be careful not to have your fingers caught when the ADF cover closes.

8 Plug the power cable, and turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

9 Reset the sheet counter in the Software Operation Panel.

For details, refer to "Resetting the Sheet Counters" (page 102).

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

Pick Roller Unit

Bushing

TOP

Contents

6.3 Replacing the Pick Roller Unit

Replace the pick roller unit in following procedure.

1 Turn off the scanner and wait for at least 15 minutes.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

2 Unplug the power cable.

3 Remove all documents from the ADF paper chute

(feeder).

4 Open the ADF cover.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

When the ADF cover is open, it might close accidentally. Be careful not to get your fingers caught.

5 Remove the pick roller unit.

1 Rotate the bushing until it clicks in the direction of the arrow.

2 Move it to the right while holding the busing, and remove it towards

you.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

Bushing

Slot

Pick Roller Unit

Bushing

6 Attach a new pick roller unit.

1 Insert the end of the shaft into the slot while holding the bushing, and

insert the other end to the left.

2 Rotate the bushing until it clicks in the direction of the arrow.

7 Close the ADF cover.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

Be careful not to have your fingers caught when the ADF cover closes.

8 Plug the power cable, and turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 19).

9 Reset the sheet counter in the Software Operation Panel.

For details, refer to "Resetting the Sheet Counters" (page 102).

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

ATTENTION

Check that the pick roller unit is attached properly. Otherwise, it may cause feeding errors such as paper jams.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 7 Troubleshooting

This chapter explains about the countermeasures against paper jams and other troubles, items to check before contacting your scanner service provider, and how to read the product labels on the scanner.

ATTENTION

For details about other errors/troubles that are not covered in this chapter, refer to the scanner driver's Help or the Error Recovery Guide.

7.1 Paper Jam ..................................................................................................................................................66

7.2 Error Indications on Operator Panel ...........................................................................................................67

7.3 Troubleshooting..........................................................................................................................................70

7.4 Before You Contact the Scanner Service Provider.....................................................................................85

7.5 Checking the Product Labels......................................................................................................................87

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

TOP

Contents

7.1 Paper Jam

When your document is jammed inside the scanner, remove the document in the following procedure:

 Do not use force to pull out the jammed

document, and make sure to open the ADF first.

 Be careful not to touch any sharp parts upon

removing jammed documents.

 Be careful not to get things such as hair, a tie

or necklaces caught inside the scanner.

 The inside of the ADF may become extremely

hot during operation.

1 Remove all documents from the ADF paper chute

(feeder).

2 Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

When the ADF is open, it might close accidentally. Be careful not to get your fingers caught.

3 Remove the jammed document.

ATTENTION

 Make sure to check the documents and the paper path

thoroughly. Remove any metal objects such as staples or paper clips to prevent paper jams.

 Be careful not to damage the glass surfaces and the guides

when removing documents with metal objects such as staples or paper clips.

4 Close the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 20).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Be careful not to get your fingers caught when closing the ADF.

ATTENTION

 Confirm that the ADF is closed properly. Otherwise, the

document may not be fed into the ADF.

 Occasionally when scanning is complete or canceled,

documents may remain in the ADF without any error message displayed. In that case, remove the documents by following the above steps 1 to 4.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Check

Scan

/Stop

Power

[Power] Button

LED Indicator

TOP

Contents

7.2 Error Indications on Operator Panel

When an error occurs during operation, the LED indicator and the [Power] button on the operator panel operate as follows:

 For temporary errors

The LED indicator lights up. The [Power] button remains lit.

 For device errors

The LED indicator flashes. The [Power] button remains lit or flashes.

Temporary errors can be recovered by the operator, whereas device errors require troubleshooting by a service engineer.

If the Error Recovery Guide is installed in the computer, the Error Recovery Guide window appears when the Windows operating system is started up. When an error occurs, the Error Recovery Guide window displays related information such as the name of the error and the error code (number). Write down the information shown in the window and click the [More Info] button to check for troubleshooting methods.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Temporary Errors

TOP

Contents

Index

The following are lists of temporary errors which can be recovered by operators. When a temporary error occurs, the LED indicator on the operator panel lights up. The [Power] button remains lit.

Item Action

Paper jammed. 1 Remove the jammed document.

For details, refer to "7.1 Paper Jam"

(page 66).

2 Check if the document is suitable for

scanning by ADF. For details, refer to "2.3 Documents

for Scanning" (page 34).

Multifeed occurred. 1 Remove the jammed document.

For details, refer to "7.1 Paper Jam"

(page 66).

2 Close the ADF and reload the

documents.

The ADF was opened during scanning.

Close the ADF and reload the documents.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Device Errors

TOP

Contents

Index

The following are lists of device errors which require troubleshooting by a service engineer.

LED

Indicator

Flashes 7 times

Flashes 3 times

Flashes 4 times

Flashes 6 times

Flashes 7 times

Flashes 3 times

Flashes (continuously)

[Power]

Button

Lights up An optical error (ADF front or

flatbed) occurred.

Lights up An optical error (ADF back)

occurred.

Lights up A flatbed motor error occurred. Turn the scanner off then back on.

Lights up An EEPROM error occurred.

Flashes 7 times

Flashes 3 times

Lights up An error not mentioned above

A memory error occurred.

An LSI error occurred.

occurred.

Item Action

1 Clean the glass sections or the document bed.

For details, refer to "Chapter 5 Daily Care" (page 49).

2 Turn the scanner off then back on.

If the problem persists, write down the status of the LED indicator and the [Power] button and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

TOP

Contents

7.3 Troubleshooting

This section describes the actions to take for troubles that may occur while you are using the scanner. Please check the following items before you request a repair. If the problem persists, check each item in "7.4 Before You Contact the

Scanner Service Provider" (page 85), and then contact your

FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. The following are some examples of troubles that you may experience.

Symptoms

"Scanner cannot be powered ON." (page 71)

"Scanning does not start." (page 72)

"Image quality is poor." (page 73)

"Quality of scanned text or lines is unsatisfactory." (page 74)

"Images are distorted or not clear." (page 75)

"Vertical streaks appear on the scanned image." (page 76)

Symptoms

"There are black traces on the document." (page 84)

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

"The LED indicator on the operator panel is lit or flashing after the scanner is turned on." (page 77)

"Multifeed error occurs frequently." (page 78)

"Situation in which the document is not fed into the ADF occurs frequently." (page 80)

"Paper jams/pick errors occur frequently." (page 81)

"Scanned images turn out elongated." (page 82)

"A shadow appears at the top or the bottom of the scanned image." (page 83)

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scanner cannot be powered ON.

TOP

Contents

Index

Is the power cable connected properly?

Yes

Did you press the [Power] button on the scanner's operator panel?

Yes

Connect the power cable properly.

Press the [Power] button on the operator panel.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scanning does not start.

TOP

Contents

Index

Is the document loaded in the ADF paper chute (feeder) correctly?

Yes

Is the ADF closed properly?

Yes

Is the USB cable connected properly?

Yes

Is the connector on the USB cable broken or damaged?

Does scanning start after turning the scanner off then back on?

Yes

Reload the document in the ADF paper chute (feeder).

Close the ADF firmly. If the document is caught in the ADF, remove the document and close the ADF.

Connect the USB cable properly. For details, refer to the Quick Installation Sheet.

Use a new cable and make sure that it is connected properly.

The scanner is operating correctly.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Image quality is poor.

TOP

Contents

Index

Did you configure the settings in the scanner driver to scan in black & white mode?

ADF: Are the glass sections and rollers inside the ADF clean? Flatbed: Are the document pad and document bed clean?

Yes

*1: The scanned image may differ from the original image significantly if you simply "binarize" (output in black & white) a picture or a photo.

Yes

Configure the scan settings that do not "binarize" (output in black and white) in the scanner driver, and then perform a scan. (*1)

Clean the parts that are not clean. For details, refer to "Chapter 5 Daily Care" (page 49).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Quality of scanned text or lines is unsatisfactory.

TOP

Contents

Index

ADF: Are the glass sections and rollers inside the ADF clean? Flatbed: Are the document pad and document bed clean?

Yes

Is the resolution appropriate?

Yes

Did you configure the settings in the scanner driver to scan in grayscale or color mode?

Is there any foreign matter (such as dust or paper dust) on the document?

*1: When you scan in grayscale or in color mode, the scanned image may not become sharp and clear.

Yes

Clean the parts that are not clean. For details, refer to "Chapter 5 Daily Care" (page 49).

Specify a higher resolution in the scanner driver.

Configure the settings in the scanner driver to scan in black & white mode. (*1)

Remove any foreign matter off the document. Foreign matter may get on the glass sections inside the ADF or the document bed of the flatbed, and may cause the image to become dirty.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Images are distorted or not clear.

TOP

Contents

Index

ADF: Are the glass sections and rollers inside the ADF clean? Flatbed: Are the document pad and document bed clean?

Yes

Is the ADF being pushed down during scanning? Or is there a heavy object on top of the ADF?

Is a scan performed on a place that is unstable or vibrates?

Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the scanner?

Yes

Are there any wrinkles or curls on the document?

Yes

Clean the parts that are not clean. For details, refer to "Chapter 5 Daily Care" (page 49).

Do not push down the top of the ADF, or place any heavy objects on the ADF during scanning.

Perform a scan on a place that is stable and does not vibrate.

Either place the scanner on a flat and level surface, or attach the rubber pads on the bottom of the scanner.

Smooth out the wrinkles or curls on the document.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Vertical streaks appear on the scanned image.

TOP

Contents

Index

Do the streaks always appear in the same location?

Does the vertical streak disappear when you set a lower resolution?

Is there any foreign matter (such as dust or paper dust) on the document?

Yes

Clean the glass sections and rollers inside the ADF as well as the document pad and document bed of the flatbed. For details, refer to "Chapter 5 Daily Care" (page 49).

Specify a lower resolution.

Remove any foreign matter off the document. Foreign matter may get on the glass sections inside the ADF or the document bed of the flatbed, and may cause vertical streaks to appear on the scanned image.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

The LED indicator on the operator panel is lit or flashing after the scanner is turned on.

TOP

Contents

Index

Introduction

Is the LED indicator on the operator panel still lit or flashing after the scanner is turned on?

Yes

The scanner is operating correctly.

Check the status of the LED indicator and the [Power] button by referring to "7.2

Error Indications on Operator Panel" (page 67) and take action accordingly.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Multifeed error occurs frequently.

TOP

Contents

Index

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 34)?

Yes

If multifeed detection is enabled, does the batch of documents fulfill the conditions for an accurate detection?

Yes

Did you scan a thick document?

Did you fan the documents before loading them?

Yes

Have the documents just been printed out from a copy machine or a laser printer?

Are the consumables (*1) installed correctly?

Yes

Use documents that meet the requirements. For details, refer to "2.3 Documents for Scanning" (page 34).

Fulfill the conditions for an accurate multifeed detection. For details, refer to "Conditions for Multifeed Detection" (page 37).

Disable the multifeed detection in the scanner driver when scanning documents.

Fan the documents before loading them.

Fan the documents a few times to remove static electricity.

Install the consumables (*1) correctly. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Are the consumables (*1) clean?

Yes

Are the consumables (*1) worn out?

Yes

Clean the consumables (*1). For details, refer to "Chapter 5 Daily Care" (page 49).

Check the consumable counters and replace the consumables if necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

No (continued)

Are you using the scanner at a high altitude (higher than 2,000 m)?

*1: "Consumables" refers to the pad unit and pick roller unit.

Yes

Disable the multifeed detection in the scanner driver when scanning documents.

When a document that weighs 100 g/m altitude (higher than 2,000 m), it may be detected as a multifeed.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

(26.8 lb) or more is scanned at a high

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Situation in which the document is not fed into the ADF occurs frequently.

TOP

Contents

Index

Introduction

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 34)?

Yes

Did you fan the documents before loading them in the ADF paper chute (feeder)?

Yes

Are the consumables

(*1) installed correctly?

Yes

(*1) clean?

Yes

(*1) worn out?

Yes

Use documents that meet the requirements. For details, refer to "2.3 Documents for Scanning" (page 34).

Fan the documents before loading them. Or reduce the amount of documents.

Install the consumables (*1) correctly. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

Clean the consumables (*1). For details, refer to "Chapter 5 Daily Care" (page 49).

Check the consumable counters and replace the consumables if necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

*1: "Consumables" refers to the pad unit and pick roller unit.

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Paper jams/pick errors occur frequently.

TOP

Contents

Index

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 34)?

Yes

Is there any foreign matter inside the ADF?

Are the consumables (*1) installed correctly?

Yes

Are the consumables (*1) clean?

Yes

Are the consumables (*1) worn out?

Yes

Use documents that meet the requirements. For details, refer to "2.3 Documents for Scanning" (page 34).

Clean the ADF. If there is any foreign matter in the ADF, remove it. For details, refer to "Chapter 5 Daily Care" (page 49).

Install the consumables (*1) correctly. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

Clean the consumables (*1). For details, refer to "Chapter 5 Daily Care" (page 49).

Check the consumable counters and replace the consumables if necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

*1: "Consumables" refers to the pad unit and pick roller unit.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scanned images turn out elongated.

TOP

Contents

Index

Are the rollers clean?

Yes

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 34)?

Yes

Are the consumables

*1: "Consumables" refers to the pad unit and pick roller unit.

(*1) worn out?

Yes

Clean the rollers. For details, refer to "Chapter 5 Daily Care" (page 49).

Use documents that meet the requirements. For details, refer to "2.3 Documents for Scanning" (page 34).

Check the consumable counters and replace the consumables if necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 59).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

A shadow appears at the top or the bottom of the scanned image.

TOP

Contents

Index

Introduction

Did you use the Page Edge Filler function to fill out the shadow around the edge?

Yes

In the scanner driver, use the Page Edge Filler function to fill out the shadow around the edge.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

There are black traces on the document.

TOP

Contents

Index

Are you scanning documents written in lead pencil or carbon paper?

Are the glass sections and rollers inside the ADF clean?

Yes

When you scan documents written in lead pencil, make sure to clean the rollers frequently. Otherwise, the rollers will be contaminated which may leave black traces on the document or cause feeding errors. For details, refer to "Chapter 5 Daily Care" (page 49).

Clean the parts that are not clean. For details, refer to "Chapter 5 Daily Care" (page 49).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 85) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

TOP

Contents

7.4 Before You Contact the Scanner Service Provider

Please check the following items before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

General

Item Findings

Scanner model name Example: SP-1425

For details, refer to "7.5 Checking the Product

Labels" (page 87).

Serial No.

Example: XXXX000001 For details, refer to "7.5 Checking the Product

Labels" (page 87).

Date of manufacture

Example: 2016-09 (September 2016) For details, refer to "7.5 Checking the Product

Labels" (page 87).

Error Status

Computer Connection Issues

■

Item Findings

Operating system (Windows)

Error message

Interface

Example: USB interface

Interface controller

■ Feeding Issues

Item Findings

Paper type

Main purpose of use

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Date of purchase

Symptom

Frequency of trouble

Warranty

Date of last cleaning

Date of consumable replacement

Operator panel status

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

■ Image Quality Issues

Item Findings

Scanner driver and version

Interface controller

TOP

Contents

Index

Introduction

Scanner Overview

Operating system (Windows)

Application

Scanning sides

Resolution

Image mode

■ Other

Item Findings

Can you send the output image and a photo that shows the paper condition by e-mail or fax?

Example: PaperStream Capture Lite

Example: front, back, both

Example: 600 dpi, 75 dpi

Example: color, grayscale, black & white

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Label

TOP

Contents

7.5 Checking the Product Labels

This section explains about the product labels on the scanner.

Location

The label is located on the bottom of the scanner.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Label (example): Shows the scanner information.

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 8 Operational Settings

This chapter explains how to use the Software Operation Panel to configure the scanner settings.

8.1 Starting Up the Software Operation Panel..................................................................................................89

8.2 Password Setting........................................................................................................................................91

8.3 Configuration Items ....................................................................................................................................97

8.4 Settings Related to Sheet Counters .........................................................................................................101

8.5 Settings Related to Scanning ...................................................................................................................104

8.6 Settings Related to Waiting Time .............................................................................................................105

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.1 Starting Up the Software Operation Panel

The Software Operation Panel is installed together with the PaperStream IP driver. This application allows you to configure various settings such as the operation of the scanner and management of the

consumables.

ATTENTION

 Do not start up the Software Operation Panel during scanning.  If you change the settings for the Software Operation Panel while the

setup window for the scanner driver is displayed, the changed settings may not be applied to the scanned image.

 Do not use the operator panel while the Software Operation Panel is

running.

 If you connect multiple scanners, the second scanner as well as

subsequent scanners will not be recognized. Connect only one scanner at a time.

1 Confirm that the scanner is connected to the computer,

then turn on the scanner.

For details about how to connect the scanner to the computer, refer to the Quick Installation Sheet. For details about how to turn on the scanner, refer to "1.3 Turning the

Power ON/OFF" (page 19).

2 Display the [Software Operation Panel] window.

 Windows Vista/Windows Server 2008/Windows 7

Click [Start] menu  [All Programs]  [SP Series]  [Software Operation Panel].

 Windows Server 2012/Windows 8

Right-click the Start screen, and select [All apps] on the app bar  [Software Operation Panel] under [SP Series].

 Windows Server 2012 R2/Windows 8.1

Click [] on the lower left side of the Start screen and select [Software Operation Panel] under [SP Series]. To display [], move the mouse cursor.

 Windows 10

Click [Start] menu  [All apps]  [SP Series]  [Software Operation Panel].

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

The Software Operation Panel icon is displayed in the menu that

appears when you click in the notification area. To have the Software Operation Panel icon always displayed in the

notification area, drag the icon and drop it onto the notification area. The notification area is located at the far right of the taskbar.

Procedures from here will be explained under the assumption that the Software Operation Panel icon is always displayed in the notification area.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.2 Password Setting

By setting a password, the Software Operation Panel can run in [View Only mode] which allows users to only view the scanner settings. The scanner settings can be configured if no password is set. In order to prevent unnecessary changes to the settings, a password can be used to restrict user operations.

Setting a Password

Set a password in the following procedure:

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

2 Enter a new password then again to confirm, and click the

[OK] button.

Up to 32 characters can be used for the password.

Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.

A confirmation message appears.

3 Click the [OK] button.

The password is set.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

The [Password setting] window appears.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Setting [View Only mode]

Set the Software Operation Panel to [View Only mode] in the following procedure:

1 Set a password.

For details, refer to "Setting a Password" (page 91).

HINT

In [View Only mode], a check mark appears next to [View Only mode] in the menu that is displayed by right-clicking the Software Operation Panel icon in the notification area.

TOP

Contents

Index

Introduction

Scanner Overview

2 Right-click the Software Operation Panel icon in the

notification area, and select [View Only mode] from the menu.

The Software Operation Panel enters [View Only mode].

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Clearing [View Only mode]

[View Only mode] is cleared, and the scanner settings can now be

changed.

TOP

Contents

Index

Clear [View Only mode] in the following procedure:

1 Right-click the Software Operation Panel icon in the

notification area, and select [View Only mode] from the menu.

The [Password setting] window appears.

2 Enter the current password and click the [OK] button.

HINT

When you exit [View Only mode], the check mark next to [View Only mode] disappears from the menu that is displayed by rightclicking the Software Operation Panel icon in the notification area.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Changing the Password

Change the password in the following procedure:

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

3 Enter a new password then again to confirm, and click the

[OK] button.

Up to 32 characters can be used for the password.

Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

The [Password setting] window appears.

2 Enter the current password and click the [OK] button.

The [Password setting] window appears.

A confirmation message appears.

4 Click the [OK] button.

The password is set.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Clearing the Password

3 Leave both fields blank and click the [OK] button.

TOP

Contents

Index

Clear the password in the following procedure:

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

The [Password setting] window appears.

2 Enter the current password and click the [OK] button.

A confirmation message appears.

4 Click the [OK] button.

The password is cleared.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

The [Password setting] window appears.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Resetting the Password

In case you forgot your password, it can be reset in the following procedure:

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

3 Enter a new password then again to confirm, and click the

[OK] button.

Up to 32 characters can be used for the password.

Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

The [Password setting] window appears.

2 Enter the default password which is "SP-Scanner", and

click the [OK] button.

The [Password setting] window appears.

A confirmation message appears.

4 Click the [OK] button.

The password is set.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.3 Configuration Items

The Software Operation Panel allows the configuration of the following settings for the scanner that is connected to the computer:

Device Setting

1 Start up the Software Operation Panel.

For details, refer to "8.1 Starting Up the Software Operation Panel"

(page 89).

2 From the listing on the left, select [Device Setting].

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Items that can be configured in the above window are shown in the next page.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Item Description Parameter/Value Factory Default

Count

(page 101)

Power saving

(page 105)

Check the counters to determine when to replace the consumables. Also use it to reset the counter when you have replaced the consumables.

Specify the waiting time before the scanner enters power saving mode.

Power off after a certain period of time: Select to set the scanner to turn the power off automatically if the scanner is left on for a certain period of time without being used. Specify the timeout period for the scanner to be automatically turned off.

Total Count (ADF)/Total Count (FB)/Pad/Pick Roller 0

Range: 5 to 235 min. (in increments of 5) 15 minutes

[Power off after a certain period of time] check box Selected

1 Hour/2 Hours/4 Hours/8 Hours (When the [Power off after a certain period of time] check box is selected)

4 Hours

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Device Setting 2

TOP

Contents

Index

1 Start up the Software Operation Panel.

For details, refer to "8.1 Starting Up the Software Operation Panel"

(page 89).

2 From the listing on the left, select [Device Setting 2].

The settings that are currently configured in [Device Setting 2] are listed on the right of the window. Items that can be configured in the above window are shown in the next page.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

HINT

The Software Operation Panel settings can be restored to the factory default. To restore the settings to the factory default, click the [Default] button. After a message is displayed, click the [OK] button. Note that the settings you have configured will be cleared.

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Item Description Parameter/Value Factory Default

Image Quality Mode

(page 104)

Set the image quality mode. To obtain an image quality that is close to the image quality for scanning with fi-5015C, set the image quality mode.

fi-5015C/Disable Disable

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

100

Fujitsu SP-1425 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

How to Use This Manual

Introduction

Conventions

Contents

Chapter 1 Scanner Overview

1.1 Main Features

1.2 Parts and Functions

Front

Back

Removable Parts

Inside (ADF)

Inside (Flatbed)

1.3 Turning the Power ON/OFF

How to Turn the Power ON

How to Turn the Power OFF

1.4 Opening/Closing the ADF

How to Open the ADF

How to Close the ADF

1.5 Opening/Closing the Document Cover

How to Open the Document Cover

How to Close the Document Cover

1.6 Setting Up the ADF Paper Chute (Feeder)

1.7 Setting Up the Stacker

1.8 Power Saving Mode

1.9 Basic Flow of Scanning Operation

1.10 Bundled Software

Overview of Bundled Software

System Requirements

Installing the Bundled Software

Chapter 2 How to Load Documents

2.1 Loading Documents into the ADF

Preparation

How to Load Documents

2.2 Placing a Document on the Flatbed

2.3 Documents for Scanning

Paper Size

Conditions

Loading Capacity

Area Not to Be Perforated

Conditions for Multifeed Detection

Conditions for Automatic Page Size Detection

Chapter 3 How to Use the Operator Panel

3.1 Operator Panel

Names and Functions

Indications for the LED Indicator and the [Power] Button

Chapter 4 Various Ways to Scan

4.1 Summary

4.2 Scanning Documents of Different Types and Sizes

Long Page Scanning

Scanning a Book

Scanning a Large Document on the Flatbed

4.3 Advanced Scanning

Using a Button on the Scanner to Start Scanning

Chapter 5 Daily Care

5.1 Cleaning Materials and Locations that Require Cleaning

Cleaning Materials

Location and Frequency

5.2 Cleaning the Outside

5.3 Cleaning the Inside

Cleaning the ADF (with Cleaning Paper)

Cleaning the ADF (with Cloth)

Cleaning the Flatbed

Chapter 6 Replacing the Consumables

6.1 Consumables and Replacement Cycles

6.2 Replacing the Pad Unit

6.3 Replacing the Pick Roller Unit

Chapter 7 Troubleshooting

7.1 Paper Jam

7.2 Error Indications on Operator Panel

Temporary Errors

Device Errors

7.3 Troubleshooting

Scanner cannot be powered ON.

Scanning does not start.

Image quality is poor.

Quality of scanned text or lines is unsatisfactory.