Fujitsu SP-1120, SP-1125, SP-1130 User Manual

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SP-1120/SP-1125/SP-1130

P3PC-5332-01ENZ0

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Contents

Index

Introduction

Operator's Guide

Thank you for purchasing our Color Image Scanner SP Series. This manual explains about the basic operations and handling of the scanner. For details about scanner installation and connections, refer to the Quick Installation Sheet.

Explains the names and functions of parts and basic scanner operation.

Explains how to load documents on the scanner.

Explains how to use the Operator Panel.

Explains about various ways of scanning.

Explains how to clean the scanner.

Explains how to replace the consumables.

Explains about troubleshooting.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Explains how to configure settings in the Software Operation Panel.

How to Use This Manual

Operational Settings

Appendix

Glossary

How to Use This Manual

Jumps to the first page of each chapter. This tab is on every page.

TOP: Jumps to the cover page. Contents: Jumps to the contents page. Index: Jumps to the index page. This tab is on every page.

Jumps to this page. Click a blue character string to jump to the link.

Click on a title to jump to the link.

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Contents

How to Use This Manual

The following shows the tips for using this manual.

 To display or print this manual, either Adobe® Acrobat® (7.0 or later)

or Adobe

 In this manual, you can use the Search tool of Adobe

Adobe

For details, refer to the Adobe

 Use the [Page Up] key to return to the previous page, and the [Page

Down] key to go to the next page.

 Click a blue character string, tab or contents/index title (where the mouse

cursor changes into a shape such as ) to jump to the link.

- Common for all pages

Reader® (7.0 or later) is required.

Reader®.

Acrobat® or Adobe® Reader® Help.

Acrobat® or

- Contents page

- Index page

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Introduction

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Contents

Introduction

Thank you for purchasing our Color Image Scanner SP Series.

About This Product

"This product" refers to the following three models of Color Image Scanner: SP-1120, SP-1125, and SP-1130. Each scanner is equipped with an Automatic Document Feeder (ADF) that allows duplex (double-sided) scanning, and supports USB interfaces. The following table shows the differences between each scanner model.

Model Scanner type Scanning speed (*1)

-1120

-1125

-1130

*1: When scanning A4 size documents at 300 dpi with JPEG compression.

ADF 20 ppm/40 ipm

ADF 25 ppm/50 ipm

ADF 30 ppm/60 ipm

Manuals

The following manuals are included for this product. Read them as needed.

Manual Description

Safety Precautions (paper, PDF)

Quick Installation Sheet Explains how to install and configure the

Operator's Guide (this manual) (PDF)

Scanner Central Admin User's Guide (PDF)

Error Recovery Guide (HTML Help)

Contains important information about the safe use of this product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.

scanner.

Provides detailed information on how to operate and maintain the scanner daily, how to replace the consumables, and how to troubleshoot problems. Included in the Setup DVD-ROM.

Provides overview, installation procedure, operation procedure and maintenance procedure of Scanner Central Admin. Included in the Setup DVD-ROM.

Details the status of the scanner and explains how to resolve problems encountered. Contains movies that explain how to clean and replace the consumables. Included in the Setup DVD-ROM.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Introduction

Manual Description

Help (scanner driver) Explains how to use and configure the

settings for the scanner drivers. Can be referenced from each scanner driver.

Help (application) Explains how to use and configure the

settings for the application software. Can be referenced from each application.

Trademarks

Microsoft, Windows, Windows Server, Windows Vista, and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Word is the product of Microsoft Corporation in the United States. Adobe, Acrobat, and Reader are either registered trademarks or trade names of Adobe Systems Incorporated in the United States and/or other countries. Intel, Pentium, and Intel Core are registered trademarks or trademarks of Intel Corporation in the United States and other countries. ABBYY™ FineReader™ Sprint © 2014 ABBYY, All rights reserved. ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions. Presto! ™ PageManager™ © 2002-2014, NewSoft Technology Corp. All Rights Reserved. NewSoft, Presto! and PageManager are either registered trademarks or trademarks of NewSoft Technology Corp. PaperStream is a registered trademark of PFU LIMITED in Japan. Other company names and product names are the registered trademarks or trademarks of the respective companies.

Manufacturer

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

PFU LIMITED YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan © PFU LIMITED 2015

Appendix

Glossary

Conventions

WARNING

CAUTION

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Contents

Conventions

Safety Information

The attached "Safety Precautions" manual contains important information about the safe and correct use of this product. Make sure that you read and understand it before using the scanner.

Symbols Used in This Manual

The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.

This indication alerts operators of an operation that, if not strictly observed, may result in severe injury or death.

This indication alerts operators of an operation that, if not strictly observed, may result in safety hazards to personnel or damage to the product.

Abbreviations Used in This Manual

The operating systems and products in this manual are indicated as follows.

Name Indication

Windows Vista

Windows Server

Windows

7 Home Premium (32-bit/64-bit)

7 Professional (32-bit/64-bit)

Home Basic (32-bit/64-bit)

Home Premium (32-bit/64-bit)

Business (32-bit/64-bit)

Enterprise (32-bit/64-bit)

Ultimate (32-bit/64-bit)

2008 Standard (32-bit/64-bit)

2008 R2 Standard (64-bit)

Windows Vista (*1)

Windows Server 2008 (*1)

Windows 7 (*1)

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Windows

Windows Server

7 Enterprise (32-bit/64-bit)

7 Ultimate (32-bit/64-bit)

2012 Standard (64-bit)

Operational Settings

Windows Server 2012 (*1)

Appendix

Glossary

Conventions

Name Indication

Windows Server® 2012 R2 Standard (64-bit)

Windows

Microsoft

Presto!™ PageManager

ABBYY

PaperStream IP (TWAIN) for SP Series PaperStream

PaperStream IP (TWAIN x64) for SP Series

8 (32-bit/64-bit)

8 Pro (32-bit/64-bit)

8 Enterprise (32-bit/64-bit)

8.1 (32-bit/64-bit)

8.1 Pro (32-bit/64-bit)

8.1 Enterprise (32-bit/64-bit)

Word

Office Word

™

FineReader™ Sprint

Excel

Office Excel

™

Windows Server 2012 R2 (*1)

Windows 8 (*1)

Windows 8.1 (*1)

Word

Excel

Presto! PageManager

ABBYY FineReader Sprint

IP driver

Arrow Symbols in This Manual

Right-arrow symbols () are used to separate icons or menu options you should select in succession. Example: Click the [Start] menu  [Control Panel].

Screen Examples in This Manual

Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the user's manual of the scanner application that you are using. The screen examples used in this manual are of the PaperStream IP driver. The screenshots used in this manual are of Windows 7. The actual windows and operations may differ depending on the operating system. Also, note that with some scanner models, the screens and operations may differ from this manual when you update the PaperStream IP driver. In that case, refer to the manual provided upon updating the driver.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

PaperStream IP (ISIS) for SP Series

*1: Where there is no distinction between the different versions of the

above operating system, the general term "Windows" is used.

Appendix

Glossary

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Contents

How to Use This Manual ................................................................................................................................... 2

Introduction ........................................................................................................................................................ 3

Conventions ....................................................................................................................................................... 5

Chapter 1 Scanner Overview ....................................................................................................................... 11

1.1 Main Features .............................................................................................................................................................. 12

1.2 Parts and Functions .................................................................................................................................................... 13

1.3 Turning the Power ON/OFF ........................................................................................................................................ 16

Turning the Power ON.................................................................................................................................................... 16

Turning the Power OFF.................................................................................................................................................. 16

1.4 Opening/Closing the ADF ........................................................................................................................................... 17

How to Open the ADF .................................................................................................................................................... 17

How to Close the ADF.................................................................................................................................................... 17

1.5 Setting Up the ADF Paper Chute (Feeder) ................................................................................................................ 18

1.6 Setting Up the Stacker ................................................................................................................................................ 19

1.7 Power Saving Mode .................................................................................................................................................... 21

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

1.8 Basic Flow of Scanning Operation ............................................................................................................................ 22

1.9 Bundled Software ........................................................................................................................................................ 24

Bundled Software Overview ........................................................................................................................................... 24

System Requirements .................................................................................................................................................... 25

How to Install the Bundled Software .............................................................................................................................. 26

Chapter 2 How to Load Documents ............................................................................................................ 27

2.1 Loading Documents .................................................................................................................................................... 28

Preparation..................................................................................................................................................................... 28

How to Load Documents ................................................................................................................................................ 29

Troubleshooting

Operational Settings

Appendix

Glossary

Contents

2.2 Documents for Scanning ............................................................................................................................................ 30

Paper Size...................................................................................................................................................................... 30

Conditions ...................................................................................................................................................................... 30

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Contents

Index

Introduction

Loading Capacity............................................................................................................................................................ 33

Area Not to be Perforated .............................................................................................................................................. 34

Conditions for Multifeed Detection ................................................................................................................................. 34

Conditions for Mixed Batch Scanning ............................................................................................................................ 35

Conditions for Automatic Page Size Detection............................................................................................................... 37

Chapter 3 How to Use the Operator Panel .................................................................................................. 38

3.1 Operator Panel ............................................................................................................................................................. 39

Names and Functions .................................................................................................................................................... 39

Signals on the Indicator.................................................................................................................................................. 40

Chapter 4 Various Ways to Scan ................................................................................................................. 41

4.1 Summary ...................................................................................................................................................................... 42

4.2 Scanning Documents of Different Types and Sizes ................................................................................................ 43

Documents with Different Widths ................................................................................................................................... 43

Long Page Scanning ...................................................................................................................................................... 44

4.3 Customizing the Scanner Settings ............................................................................................................................ 46

Using a Button on the Scanner to Start Scanning.......................................................................................................... 46

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Chapter 5 Daily Care ..................................................................................................................................... 48

5.1 Cleaning Materials and Locations that Require Cleaning ....................................................................................... 49

Cleaning Materials.......................................................................................................................................................... 49

Location and Frequency................................................................................................................................................. 50

5.2 Cleaning the Outside .................................................................................................................................................. 51

5.3 Cleaning the Inside ..................................................................................................................................................... 52

Cleaning the ADF (with Cleaning Paper) ....................................................................................................................... 52

Cleaning the ADF (with Cloth)........................................................................................................................................ 53

Operational Settings

Appendix

Glossary

Contents

Chapter 6 Replacing the Consumables ...................................................................................................... 57

6.1 Consumables and Replacement Cycles ................................................................................................................... 58

6.2 Replacing the Roller Set ............................................................................................................................................. 59

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Contents

Index

Introduction

Chapter 7 Troubleshooting .......................................................................................................................... 62

7.1 Paper Jam .................................................................................................................................................................... 63

7.2 Error Indications on Operator Panel ......................................................................................................................... 65

Temporary Errors ........................................................................................................................................................... 66

Device Errors.................................................................................................................................................................. 67

7.3 Troubleshooting Problems ......................................................................................................................................... 68

Scanner cannot be powered ON. ................................................................................................................................... 69

Scanning does not start.................................................................................................................................................. 70

The image quality of pictures/photos is poor or dirty...................................................................................................... 71

Quality of scanned text or lines is unsatisfactory. .......................................................................................................... 72

Images are distorted or not clear.................................................................................................................................... 73

Vertical streaks appear on the scanned image. ............................................................................................................. 74

When the scanner is turned on, the check indicator on the operator panel turns on or flashes..................................... 75

Multifeed error occurs frequently.................................................................................................................................... 76

Situation in which the document is not fed into the ADF occurs frequently.................................................................... 77

Paper jams/pick errors occur frequently......................................................................................................................... 78

Scanned images turn out elongated............................................................................................................................... 79

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

A shadow appears at the top or the bottom of the scanned image. ............................................................................... 80

There are black traces on the document........................................................................................................................ 81

7.4 Before You Contact the Scanner Service Provider .................................................................................................. 82

General........................................................................................................................................................................... 82

Error Status .................................................................................................................................................................... 82

7.5 Checking the Product Labels ..................................................................................................................................... 84

Location.......................................................................................................................................................................... 84

Operational Settings

Appendix

Glossary

Contents

Chapter 8 Operational Settings ................................................................................................................... 85

8.1 Starting Up the Software Operation Panel ................................................................................................................ 86

8.2 Password Setting for the Software Operation Panel ............................................................................................... 88

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Contents

Index

Introduction

Setting a Password ........................................................................................................................................................ 88

Setting [View Only mode] ............................................................................................................................................... 89

Clearing [View Only mode]............................................................................................................................................. 90

Changing the Password ................................................................................................................................................. 91

Clearing the Password ................................................................................................................................................... 92

Resetting the Password ................................................................................................................................................. 93

8.3 Configuration Items .................................................................................................................................................... 94

Device Setting ................................................................................................................................................................ 94

8.4 Settings Related to Sheet Counters .......................................................................................................................... 96

Checking and Resetting the Sheet Counters ................................................................................................................. 96

8.5 Settings Related to Waiting Time .............................................................................................................................. 98

Waiting Time to Enter Power Saving Mode (Power saving)........................................................................................... 98

Appendix ....................................................................................................................................................... 99

A.1 Basic Specification ................................................................................................................................................... 100

A.2 Installation Specifications ........................................................................................................................................ 102

A.3 Outer Dimensions ..................................................................................................................................................... 103

A.4 Uninstalling the Software ......................................................................................................................................... 104

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Customer Support ....................................................................................................................................... 105

Glossary ....................................................................................................................................................... 106

Index ............................................................................................................................................................. 115

Operational Settings

Appendix

Glossary

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Contents

Index

Chapter 1 Scanner Overview

This chapter explains about the names and functions of the scanner components, as well as the methods for basic operations.

1.1 Main Features.............................................................................................................................................12

1.2 Parts and Functions....................................................................................................................................13

1.3 Turning the Power ON/OFF........................................................................................................................16

1.4 Opening/Closing the ADF...........................................................................................................................17

1.5 Setting Up the ADF Paper Chute (Feeder).................................................................................................18

1.6 Setting Up the Stacker ................................................................................................................................19

1.7 Power Saving Mode ...................................................................................................................................21

1.8 Basic Flow of Scanning Operation .............................................................................................................22

1.9 Bundled Software .......................................................................................................................................24

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

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Contents

1.1 Main Features

This section explains about the main features of this product. The scanner is equipped with the following features:

High speed scanning

Realizes a scanning speed of 20 ppm/40 ipm (SP-1120) (*1), 25 ppm/50 ipm (SP-1125) (*1), or 30 ppm/60 ipm (SP-1130) (*1). Furthermore, you can load up to 50 sheets of documents for continuous scanning which allows you to quickly digitize a large volume of documents.

Improved efficiency for pre-scan work

The scanner can perform "batch scanning" which allows you to scan documents with different paper sizes at once, simplifying the process of sorting the documents before scanning.

Reduced work loss caused by multifeeds

The scanner has an ultrasonic multifeed sensor that accurately detects multifeed errors where two or more sheets are fed through the scanner at once. This multifeed detection is reliable even when scanning a mixed batch of documents with different paper sizes, avoiding potential work loss.

Central administration of scanner

The bundled application "Scanner Central Admin Agent" allows central administration of multiple scanners. For example, you can update the scanner settings and drivers and monitor the operating status of the scanner. For details, refer to the Scanner Central Admin User's Guide.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

*1: When scanning A4 size documents at 300 dpi with JPEG compression.

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Stacker

Stacks up the ejected documents.

Operator panel

Consists of buttons and indicators. Used to operate the scanner or check the status. For details, refer to "Chapter 3 How to Use

the Operator Panel" (page 38).

ADF

Pulls and feeds the documents one sheet at a time from the ADF paper chute (feeder). Open to replace consumables or clean the inside of the scanner.

Side guide

Guides the documents in the ADF paper chute (feeder) in the sideways as they are fed into the scanner.

Chute extension 2

Pull out to adjust to the document length.

ADF paper chute (feeder)

Holds the documents to be scanned.

ADF release tab

Pull this tab to open the ADF.

Stacker extension 2

Lift up towards you to adjust to the document length.

Chute extension 1

Pull out to adjust to the document length.

Stacker extension 1

Lift up towards you to adjust to the document length.

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Contents

1.2 Parts and Functions

This section shows the names of the scanner parts.

■Front

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

USB connector

Used to connect a USB cable.

Security cable slot

Used to connect an anti-theft security cable (commercially available).

Power connector

Used to connect the power cable. "Power cable" refers to the plug and AC adapter connected together.

■Back

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Pick roller

ADF paper chute (feeder)

Brake roller

■Removable Parts

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Power button

Power indicator

Check indicator

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Contents

1.3 Turning the Power ON/OFF

This section explains how to power on/off the scanner.

Turning the Power ON

1 Press the power button on the operator panel for more

than 2 seconds.

 The scanner is turned on, and during initialization, the power

indicator flashes. When the power indicator stays on, the scanner is ready to scan.

This is referred to as "ready" status.

HINT

When the scanner is ready to be used, the check indicator turns off and the power indicator turns on.

Turning the Power OFF

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

1 Press the power button on the operator panel for more

than 2 seconds.

 The scanner is turned off, and the power indicator turns off.

Appendix

Glossary

Chapter 1 Scanner Overview

ADF release tab

CAUTION

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Contents

1.4 Opening/Closing the ADF

This section describes how to open and close the ADF.

How to Open the ADF

1 Remove all documents from the ADF paper chute

(feeder).

2 Pull the ADF release tab towards you to open the ADF.

How to Close the ADF

1 Close the ADF.

Push the center of the ADF until you hear a click.

Be careful not to have your fingers caught

CAUTION

ATTENTION

Make sure that there is no foreign matter caught inside the ADF.

when the ADF closes.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Be careful not to have your fingers caught when the ADF closes.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Chute extension 1

Chute extension 2

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Contents

1.5 Setting Up the ADF Paper Chute (Feeder)

Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one. Using the chute extensions will keep the documents straight and feed them smoothly.

1 Pull out chute extension 1.

HINT

Hold the scanner while you pull out the chute extension 1.

2 Pull out chute extension 2.

HINT

Hold the scanner while you pull out the chute extension 2.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Stacker

Stacker extension 1

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Contents

1.6 Setting Up the Stacker

Documents loaded in the ADF paper chute (feeder) are ejected onto the stacker one by one. Using the stacker and stacker extensions will keep the documents straight and stack them neatly.

1 Hold the top side of the stacker and open it towards you.

Index

Introduction

2 Lift up the stacker extension 1 towards you.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

Stacker extension 2

3 Lift up the stacker extension 2 towards you.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

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Contents

1.7 Power Saving Mode

Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time. If the scanner is left powered on for 15 minutes without being used, it automatically enters power saving mode. Even after the scanner enters power saving mode, the power indicator remains on. To resume from power saving mode, perform one of the following:

 Load a document in the ADF paper chute (feeder).  Press the scan/stop button on the operator panel.  Perform scanning from an application.

When the scanner resumes from power saving mode, the power indicator flashes until the scanner enters ready status.

If the scanner is not operated for a certain period of time, it turns off automatically to reduce power consumption while the scanner is in standby. To disable this function, clear the [Power off after a certain period of time] check box in [Device Setting] of the Software Operation Panel. For details, refer to "Waiting Time to Enter

Power Saving Mode (Power saving)" (page 98).

To turn the scanner back on after it has turned off automatically, press the power button on the operator panel. For details, refer to "1.3 Turning the Power ON/OFF" (page

16).

ATTENTION

 The scanner may not enter power saving mode if there was a

document remaining on the paper path. For details about how to remove a document, refer to "7.1 Paper

Jam" (page 63).

 Depending on the application being used, the scanner might not turn

off even if the [Power off after a certain period of time] check box is selected.

 If the scanner turns off automatically while you are using an image

scanning application, close the application before you turn the scanner back on.

HINT

 The waiting time for entering power saving mode can be changed in

the Software Operation Panel. For details, refer to "Waiting Time to Enter Power Saving Mode

(Power saving)" (page 98).

 For details about the operator panel, refer to "Chapter 3 How to Use

the Operator Panel" (page 38).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

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Contents

1.8 Basic Flow of Scanning Operation

This section explains about the basic flow of performing a scan. In order to perform a scan, you need a scanner driver and an image scanning application that supports the scanner driver. This product includes the following scanner drivers, and image scanning applications.

 Scanner drivers

- PaperStream IP (TWAIN) for SP Series

- PaperStream IP (TWAIN x64) for SP Series

- PaperStream IP (ISIS) for SP Series

 Image scanning applications

- Presto! PageManager

- ABBYY FineReader Sprint

HINT

For details about the scanner drivers and image scanning applications, refer to "1.9 Bundled Software" (page 24).

Scanning procedures and operations vary slightly depending on the image scanning application. For details, refer to the manual of the image scanning application. The following describes the normal procedure for scanning.

1 Turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 16).

2 Load a document in the ADF paper chute (feeder).

Load a document face-down in the ADF paper chute (feeder).

For details, refer to "Chapter 2 How to Load Documents" (page 27).

3 Start the image scanning application.

4 Select a scanner driver to be used.

For some image scanning applications, it may not be necessary to select a scanner driver.

5 In the scanner driver's setup window, configure the scan

settings.

For some image scanning applications, the scanner driver's setup window may not appear.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

6 Scan the document with the image scanning application.

ATTENTION

Do not unplug the USB cable or log off the user account when the scanner and the computer are communicating, for instance, during scanning.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

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Contents

1.9 Bundled Software

Bundled Software Overview

The following software is bundled with this product.

 PaperStream IP drivers

PaperStream IP drivers are scanner drivers that conform to TWAIN/ ISIS standards. There are three types of PaperStream IP drivers.

- PaperStream IP (TWAIN) for SP Series This scanner driver conforms to the TWAIN standard. It is used to operate the scanner from 32-bit applications that conform to the TWAIN standard.

- PaperStream IP (TWAIN x64) for SP Series This scanner driver conforms to the TWAIN standard. It is used to operate the scanner from 64-bit applications that conform to the TWAIN standard. This driver can be installed in 64-bit operating systems.

- PaperStream IP (ISIS) for SP Series This scanner driver conforms to the ISIS standard. It is used to operate the scanner from applications that conform to the ISIS standard.

For details, refer to the PaperStream IP driver Help.

 Software Operation Panel

This application allows you to configure various settings such as the operation of the scanner and managing the consumables. It is installed together with the PaperStream IP driver. For details, refer to "Chapter 8 Operational Settings" (page 85).

 Error Recovery Guide

Details the status of the scanner and explains how to resolve problems encountered. It is installed together with the PaperStream IP driver.

 Presto! PageManager

This image scanning application supports PaperStream IP (TWAIN) for SP Series. It allows the easy scanning, sharing, and organizing of documents. For details, refer to the Presto! PageManager Help and manual.

 ABBYY FineReader Sprint

This application supports PaperStream IP (TWAIN) for SP Series. The WIA driver is not supported. This application allows you to convert scanned images into Word or Excel (*1) files. For details, refer to the ABBYY FineReader Sprint Help.

 Manual

Safety Precautions, Operator's Guide, and Scanner Central Admin User's Guide are installed.

 Scanner Central Admin Agent

This application allows simultaneous update of scanner firmware and central administration/monitoring of multiple scanners. It allows you to monitor the scanner operating status and check the scanner information. Required applications vary depending on the operation mode. For details, refer to the Scanner Central Admin User's Guide.

 SP Series Online Update

This application allows you to check and apply the latest update program of the software and firmware related to the SP series. For details, refer to the SP Series Online Update Help.

*1: Microsoft

Office products must be installed.

For details about how to configure scanner settings and scan different types of documents with the image scanning application, refer to "Chapter 4 Various Ways to Scan" (page

41).

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

System Requirements

System requirements are described below.

Operating system

 Windows Vista

Pack 1 or later)

 Windows Vista

(Service Pack 1 or later)

 Windows Vista

Pack 1 or later)

 Windows Vista

Pack 1 or later)

 Windows Vista

Pack 1 or later)

 Windows Server

 Windows

 Windows Server

Home Basic (32-bit/64-bit) (Service

Home Premium (32-bit/64-bit)

Business (32-bit/64-bit) (Service

Enterprise (32-bit/64-bit) (Service

Ultimate (32-bit/64-bit) (Service

2008 Standard (32-bit/64-bit) (*1)

2008 R2 Standard (64-bit) (*1)

7 Home Premium (32-bit/64-bit)

7 Professional (32-bit/64-bit)

7 Enterprise (32-bit/64-bit)

7 Ultimate (32-bit/64-bit)

2012 Standard (64-bit) (*1)(*2)

2012 R2 Standard (64-bit) (*1)(*2)

Display resolution

Disk space 2.2 GB or more of free hard disk space (*3)

DVD drive Required for software installation

Interface USB 2.0/1.1

*1: Presto! PageManager and ABBYY FineReader Sprint are not

supported.

*2: The software bundled with the scanner operates as a desktop

application.

*3: Disk space is required based on the size of files to be saved during

scanning.

1024 × 768 pixels or higher, 65536 colors or more

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Operating system

CPU

Memory 1 GB or more (Recommended: 4 GB or more)

 Windows

Intel

(Recommended: Intel except mobile device processors)

8 (32-bit/64-bit) (*2)

8 Pro (32-bit/64-bit) (*2)

8 Enterprise (32-bit/64-bit) (*2)

8.1 (32-bit/64-bit) (*2)

8.1 Pro (32-bit/64-bit) (*2)

8.1 Enterprise (32-bit/64-bit) (*2)

Pentium® 4 1.8 GHz or higher

Core™ i5 2.5 GHz or higher,

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 1 Scanner Overview

How to Install the Bundled Software

This section describes how to install the software included on the "Setup DVD-ROM". The following software can be installed:

 PaperStream IP (TWAIN) for SP Series  PaperStream IP (TWAIN x64) for SP Series  PaperStream IP (ISIS) for SP Series  Software Operation Panel  Error Recovery Guide  Presto! PageManager  ABBYY FineReader Sprint  Manual  Scanner Central Admin Agent  SP Series Online Update

ATTENTION

If previous versions of this software have already been installed, uninstall them before continuing. For details about how to uninstall software, refer to "A.4 Uninstalling the Software" (page 104).

3 Click the [Install software] button.

 The software information window appears.

4 Check the information and click the [Next] button.

5 Click the button for the software you want to install.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

1 Turn on the computer, and log on to Windows as a user

with administrator privileges.

2 Insert the Setup DVD-ROM into the DVD drive.

 The [SP Series Setup] window appears.

HINT

If the [SP Series Setup] window does not appear, use either "Explorer" or "Computer" to locate and double-click on "Setup.exe" on the Setup DVD-ROM.

6 Follow the instructions displayed in the window to install

the software.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 2 How to Load Documents

This chapter explains how to load documents on the scanner.

2.1 Loading Documents....................................................................................................................................28

2.2 Documents for Scanning ............................................................................................................................30

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

TOP

Contents

2.1 Loading Documents

This section explains how to load documents.

Preparation

HINT

For details about the paper size and quality required for normal operations, refer to "2.2 Documents for Scanning" (page 30).

1 If you are loading multiple sheets, check the documents.

1 Check if the documents to be loaded are of the same width or

different widths. Ways to load documents differ depending on whether they are the same width or not. If the document width varies, refer to "Conditions for Mixed Batch

Scanning" (page 35) and "Documents with Different Widths" (page

43).

2 Check the number of sheets.

Up to 50 sheets can be loaded (with paper weight of 80 g/m lb) and thickness of the document stack under 5 mm). For details, refer to "Loading Capacity" (page 33).

(20

2 Fan the documents.

1 Grab a stack of documents, which should be 5 mm or less.

2 Hold both ends of the documents and fan them a few times.

3 Rotate the documents 90 degrees and fan them in the same

manner.

4 Perform steps 1 to 3 for all documents.

5 Align the edges of the documents.

HINT

For more details about how to fan documents, refer to the Error Recovery Guide.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Side guides

How to Load Documents

1 Pull out the chute extensions according to the length of

the document.

For details, refer to "1.5 Setting Up the ADF Paper Chute (Feeder)"

(page 18).

4 Adjust the side guides to the width of the document.

Do not leave space between the side guides and the document.

Otherwise, the document may be fed skewed.

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Contents

Index

Introduction

Scanner Overview

2 Lift the stacker and stacker extension according to the

length of the document.

For details, refer to "1.6 Setting Up the Stacker" (page 19).

3 Load the document in the ADF paper chute (feeder).

Load the document face-down in the ADF paper chute (feeder).

ATTENTION

Remove all paper clips and staples. Reduce the number of sheets if a multifeed or pick error occurs.

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

5 Scan the document with the image scanning application.

For details, refer to the manual of the image scanning application.

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

TOP

Contents

2.2 Documents for Scanning

Paper Size

The following paper sizes can be scanned:

ADF Maximum: A4 portrait (210 × 297 mm/8.3 × 11.7 in.),

legal (8.5 × 14 in.), long page (*1) (216 × 863 mm/8.5 × 34 in., 210 × 3,048 mm/8.3 × 120 in.)

Minimum: A8 (52 × 74 mm/2 ×*2.9 in.)

*1: Depending on the application or scan settings (e.g. paper size), there

may be insufficient memory to perform scanning. To scan documents longer than 863 mm (34 in.), set the resolution to 200 dpi or lower.

Conditions

Document type

The following paper types are recommended:

 Wood-free paper  Wood-containing paper  PPC paper (recycled)  Plastic card

When using paper types other than the above, make sure to test with the same type of paper first to check if the document can be scanned.

Paper weight (document thickness)

The following paper weights can be used:

 50 to 209 g/m

 127 to 209 g/m  0.76 mm or less for plastic cards (Embossed cards allowed (ISO7810

ID-1 type compliant))

(13.4 to 56 lb)

(34 to 56 lb) for A8 size

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Back

Precautions

The following types of documents may not be scanned successfully:

 Tracing paper  Documents that are not square or rectangular  Extremely thin paper

The following types of documents must not be scanned:

 Paper-clipped or stapled documents  Documents on which the ink is still wet  Documents smaller than A8 size (portrait)  Documents other than paper/plastic card such as fabric, metal foil

and OHP film

 Important documents that must not be damaged or smeared  Documents of non-uniform thickness (e.g. envelopes, documents with

attachments)

 Wrinkled or curled documents  Folded or torn documents  Coated paper  Carbon paper  Carbonless paper  Photosensitive paper  Perforated documents

 Photographs (photographic paper)

ATTENTION

 Since carbonless papers contain chemical substances that may

harm the rollers (such as the pick roller), the scanner may fail.

 When scanning wood-containing papers, the life of the brake roller

and pick roller may end sooner compared to scanning wood-free papers.

 The brake roller and pick roller may be damaged when a photo/sticky

note on a document gets into contact with these parts during scanning.

 The surface of a document may be damaged when scanning gloss

papers such as photographs.

ATTENTION

 When you scan plastic cards, take note of the following.

- Plastic cards should be loaded one card at a time in the ADF paper chute (feeder).

- It is recommended to place the card face-down in the ADF paper chute (feeder).

- Cards should be within the following specifications: ISO7810 ID-1 type compliant Size : 85.6 × 53.98 mm Thickness : 0.76 mm or less (Embossed cards allowed (ISO7810

ID-1 type compliant))

Material : PVC (polyvinyl chloride) or PVCA (polyvinyl chloride

acetate)

Make sure to check if the card can be scanned first.

- Rigid cards may not be fed properly.

- If the surface of the card is dirty with grease marks (e.g. fingerprints) and such, perform scanning after wiping the dirt off.

- Scanning thick documents such as plastic cards will be falsely detected as multifeed. In this case, disable multifeed detection.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

HINT

 When scanning semi-transparent documents, increase the

brightness for scanning to avoid bleed-through.

 When you scan documents written in lead pencil, make sure to clean

the rollers frequently. Otherwise, the rollers will be contaminated which may leave black traces on the document or cause feeding errors. For details about cleaning, refer to "Chapter 5 Daily Care" (page 48).

 If multifeeds, pick errors or paper jams occur frequently, refer to "7.3

Troubleshooting Problems" (page 68).

 When you scan documents with the ADF, all documents must be flat

on the leading edge. Make sure that curls on the leading edge of the documents are kept within the following range.

30 mm or more

(1.18 in.)

Feeding direction

Leading edgeLeading edge

3 mm or less (0.12 in.)

30 mm or more

(1.18 in.)

Feeding direction

5 mm or less

Scanned side Scanned side

(0.20 in.)

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

50 64

Paper weight (g/m

)

80 104 127

Capacity (sheets)

157

A4/Letter or smaller

Legal

209

Loading Capacity

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Contents

Index

The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Unit Conversion

g/m

lb 13.4 14 17 20 21 24 28 34 42 56

50 52 64 75 80 90 104 127 157 209

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

( Unit: mm)

To p

Reference point

Front side

Feed direction

Bottom

Center

Area Not to be Perforated

An error may occur when there are punched holes in the area shaded in light blue in the following figure.

Fig. 1

HINT

If there are any holes in the 80 mm-wide central column, you can move the document to the left or right to avoid an error.

Conditions for Multifeed Detection

Multifeed is an error where two or more sheets are fed through the ADF at once. The following conditions are required for an accurate multifeed detection.

 Paper weight: 50 to 209 g/m2 (13.4 to 56 lb) (0.06 to 0.26 mm)  Do not punch holes within 80 mm over the center of the document.

See " Fig. 1" (page 34).

 Do not attach other documents within 80 mm over the center of the

document. See " Fig. 1" (page 34).

ATTENTION

 The above condition applies when the document is set to the center

of the pick roller width.

 Scanning thick documents such as plastic cards will be falsely

detected as multifeed. In this case, disable multifeed detection.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

ATTENTION

The above condition applies when the document is set to the center of the pick roller width.

HINT

Accuracy of multifeed detection may drop with some documents. Multifeed cannot be detected for the top 30 mm of a document.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Conditions for Mixed Batch Scanning

The following conditions apply when scanning a mixed batch of documents with different paper sizes. Make sure to test a few sheets first to check if the documents can be scanned. For details about scanning, refer to "Documents with Different

Paper size

When you scan a mixed batch of documents with different sizes, feeding the documents at a wrong angle may cause paper jams or part of the image to appear missing. It is recommended to check the documents thoroughly before scanning

and also check the image if the document was skewed.

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Contents

Index

Introduction

Scanner Overview

Widths" (page 43).

ATTENTION

You cannot scan a mixed batch of documents with different paper weights/friction coefficients.

Paper direction

Align the direction of the paper fiber with the feed direction.

Document position

Make sure that all documents are placed over the entire width (approx. 40-mm wide) of the pick roller when loading documents.

40mm

ATTENTION

When scanning a batch of documents with different sizes, documents are more likely to get skewed because the side guides do not fit every sheet properly.

Documents that cannot be scanned in a mixed batch

The following types of documents cannot be mixed in the same batch:

 Bond paper  Tracing paper

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Maximum width

Minimum width

Side guides

Narrowest document

Widest document

Combinations of standard paper sizes in a mixed batch

Refer to the table below for a guideline of the range available for mixed batch scanning. However, note that not feeding the documents straight may cause paper jams or part of the image to appear missing. It is recommended to check the documents thoroughly before scanning and also check the image if the document was skewed.

Maximum size LTR (P) A4 (P)

Width (mm) (*1) 216 210 182 149 129

LTR (P) 21 6

A4 (P) A5 (L)

B5 (P) B6 (L)

A5 (P)

Minimum size

A6 (L)

B6 (P) B7 (L)

LTR: Letter size *1: The following picture shows how to set the widest and the narrowest documents of the batch between the side guides.

210

182 Available range

149

129

A5 (L)

B5 (P) B6 (L)

A5 (P) A6 (L)

B6 (P) B7 (L)

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

ATTENTION

A6 (portrait) and A7 (landscape) or less cannot be scanned with other paper sizes.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 2 How to Load Documents

Conditions for Automatic Page Size Detection

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Contents

Index

[Automatic Page Size Detection] does not work with the following types of documents:

 Non-rectangular documents

In addition, [Automatic Page Size Detection] may not work with the following types of documents:

 Documents lighter than 50 g/m2 (13.4 lb)  White documents with glossy edges  Documents with slightly dark (gray) edges

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 3 How to Use the Operator Panel

This chapter explains how to use the operator panel.

3.1 Operator Panel ...........................................................................................................................................39

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 3 How to Use the Operator Panel

Check indicator

Lights or flashes in orange when an error occurs.

Scan/stop button (*1)

Starts up the linked application. Cancels the scan.

Power button

Turns the power on/off.

*1: For details about how to scan by pressing the scan/stop button, refer to the scanner driver's Help (included in the Setup DVD-ROM) or "Using a

Button on the Scanner to Start Scanning" (page 46).

Power indicator

Lights in green when the scanner is on. This indicator flashes immediately after the scanner is turned on, or when resuming from power saving mode.

TOP

Contents

3.1 Operator Panel

The operator panel consists of buttons and indicators.

Names and Functions

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 3 How to Use the Operator Panel

Signals on the Indicator

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Contents

Index

Check

indicator

Off Flashes Processing initialization.

Off On The scanner is ready to be used.

On On Indicates that a temporary error occurred

Flashes On Indicates that a device error (alarm) occurred

Power

indicator

Description

Continues until the scanner is ready when resuming from power saving mode or after closing the ADF.

Indicates that the initialization is successfully complete. The indicators operate in the same way when the scanner is in power saving mode.

during scanning. For details about errors, refer to "Temporary

Errors" (page 66).

during initialization or scanning. For details about errors, refer to "Device

Errors" (page 67).

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 4 Various Ways to Scan

This chapter explains how to configure scanner settings to scan different types of documents with the image scanning application.

4.1 Summary ....................................................................................................................................................42

4.2 Scanning Documents of Different Types and Sizes....................................................................................43

4.3 Customizing the Scanner Settings .............................................................................................................46

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

TOP

Contents

4.1 Summary

The following lists the main ways of scanning documents.

Scanning documents of different types and sizes

 "Documents with Different Widths" (page 43)  "Long Page Scanning" (page 44)

Customizing the scanner settings

 "Using a Button on the Scanner to Start Scanning" (page 46)

For information on other ways of scanning, refer to the scanner driver's Help.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

Pick roller's width

Good

Pick roller's width

Bad

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Contents

4.2 Scanning Documents of Different Types and Sizes

Documents with Different Widths

ATTENTION

When you scan a mixed batch of documents with different widths, some of the smaller documents may be skewed or not fed into the ADF. In that case, separate the documents by their widths, and scan them in different batches.

HINT

For more details about scanning a mixed batch of documents, refer to

"Conditions for Mixed Batch Scanning" (page 35).

ATTENTION

Make sure that all documents are placed over the pick roller. Otherwise, some documents may be skewed or not fed into the ADF.

1 Align the top of the documents.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

2 Load the documents in the center of the ADF paper chute

(feeder), and adjust the side guides to fit the widest document in the batch.

For details, refer to "Chapter 2 How to Load Documents" (page 27).

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

3 In the scanner driver, configure the scan settings to detect

the paper size automatically.

For details, refer to the scanner driver's Help.

4 Scan the document with the image scanning application.

For details, refer to the manual of the image scanning application.

Long Page Scanning

Documents with a length up to 3,048 mm (120 in.) can be scanned by long page scanning. Document sizes that can be scanned vary depending on the image scanning application. For details, refer to the manual of the image scanning application.

1 Load a document in the ADF paper chute (feeder).

For details, refer to "Chapter 2 How to Load Documents" (page 27).

ATTENTION

 Long page documents should be loaded one sheet at a time in

the ADF paper chute (feeder).

 When you scan long pages, take note of the following.

- Loading Hold the document with your hand so it does not fall out of the ADF paper chute (feeder).

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

-Removing Secure enough space around the stacker then place your hand on the it to prevent the ejected sheet from falling off the stacker.

3 Scan the document with the image scanning application.

For details, refer to the manual of the image scanning application.

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

HINT

To scan documents longer than A4/Letter size, perform the following:  Pull out the chute extensions all the way.

For details, refer to "1.5 Setting Up the ADF Paper Chute

(Feeder)" (page 18).

 Lift the stacker and stacker extension towards you.

For details, refer to "1.6 Setting Up the Stacker" (page 19).

2 In the scanner driver, configure the scan settings to scan

long pages.

For details, refer to the scanner driver's Help.

For some image scanning applications, the scanner driver's setup window may not appear.

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 4 Various Ways to Scan

TOP

Contents

4.3 Customizing the Scanner Settings

Using a Button on the Scanner to Start Scanning

The scan/stop button on the scanner can be configured to perform scanning. To configure this setting, you first need to assign an application to be started up with the scan/stop button.

Computer setup

1 Check that the scanner is connected to the computer,

then turn on the scanner.

For details about how to connect the scanner to the computer, refer to the Quick Installation Sheet.

For details about how to turn on the scanner, refer to "1.3 Turning the

Power ON/OFF" (page 16).

2 Display the [Control Panel] window.

 Windows Vista/Windows Server 2008/Windows 7

Click the [Start] menu  [Control Panel].

 Windows Server 2012/Windows 8

Right-click the Start screen, and select [All apps] on the app bar  [Control Panel] under [Windows System].

 Windows Server 2012 R2/Windows 8.1

Select [↓] on the lower left side of the Start screen  [Control Panel] under [Windows System]. To display [↓], move the mouse cursor.

4 Right-click on the scanner icon, and select [Scan

properties] from the displayed menu.

The properties dialog box of the scanner appears.

5 Click the [Events] tab and select an event.

From the [Select an event] drop-down list, select an event from which you want to launch an application.

In this function, the following events can be selected:

 Scan Button (when the scan/stop button is pressed)

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

3 Click [View devices and printers].

The [Devices and Printers] window appears.

Appendix

Glossary

Chapter 4 Various Ways to Scan

Scan/stop button

6 Select an action and an application to be launched by the

scanner button event.

Click [Start this program] under [Actions], and select an application from the drop-down list on the right.

Scanner setup

No particular setting is required.

The specified application is launched when you press the scan/stop

button.

HINT

For details, refer to "Chapter 3 How to Use the Operator Panel" (page

38).

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

7 Click the [OK] button.

The setup of the computer is complete. Proceed to configure the scanner settings.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

CAUTION

Contents

Index

Chapter 5 Daily Care

This chapter explains how to clean the scanner.

Do not use aerosol spray or spray that contains alcohol to clean the scanner. Dust blown up by strong air from the spray may enter inside the scanner which may cause the scanner to fail or malfunction. Also note that sparks generated by static electricity may cause a fire.

The inside of the ADF becomes very hot when the scanner is being used. Before you start cleaning the inside, make sure to turn off the power, unplug the power cable and wait at least 15 minutes for the ADF glass to cool down.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

5.1 Cleaning Materials and Locations that Require Cleaning...........................................................................49

5.2 Cleaning the Outside ..................................................................................................................................51

5.3 Cleaning the Inside.....................................................................................................................................52

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

TOP

Contents

5.1 Cleaning Materials and Locations that Require Cleaning

Cleaning Materials

Name Part No. Notes

Cleaner F1 PA03950-

0352

Cleaning Paper CA99501-

0012

Cleaning Wipe PA03950-

0419

1 bottle (100 ml) Moisten a cloth or Cleaning Paper with this liquid to wipe the scanner clean. It may take a long time to dry if an excessive amount is used. Use it in small quantity. Wipe off the cleaner completely to leave no residue on the cleaned parts.

1 pack (10 sheets) Use this non-woven sheet with Cleaner F1.

1 box (24 packets) Pre-moistened with Cleaner F1. It can be used instead of moistening a cloth with Cleaner F1.

ATTENTION

In order to use the cleaning materials safely and correctly, read the precautions on each product thoroughly.

For more information about the cleaning materials, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Cotton swab Commercially available

Dry cloth

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Location and Frequency

TOP

Contents

Index

Location Frequency

ADF Brake roller Every 3,000 sheets

Pick roller

Plastic idler roller

Glass

Ultrasonic sensor

Feed roller

Eject roller

ATTENTION

Cleaning cycles may vary depending on the condition of the documents. Also, cleaning must be performed more frequently when the following types of documents are scanned:

 Smooth-faced documents such as coated paper  Documents with printed text/graphics that almost cover the entire

surface

 Documents containing a large amount of calcium carbonate  Documents written in lead pencil  Documents on which the toner is not sufficiently fused

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Thinner

Cleaner F1 or mild detergent

Cloth

Cleaning Wipe

TOP

Contents

5.2 Cleaning the Outside

The outside of the scanner, including the ADF paper chute (feeder) and the stacker, should be cleaned with a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a

sheet of Cleaning Wipe.

ATTENTION

 To avoid deformation and discoloration, never use paint thinner or

any other organic solvents.

 Be careful not to let any moisture or water get inside the scanner

during cleaning.

 It may take a long time to dry if an excessive amount of Cleaner F1/

mild detergent is used. Use it in small quantity. Wipe off the cleaner completely to leave no residue on the cleaned parts.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Side guides

TOP

Contents

5.3 Cleaning the Inside

Cleaning the ADF (with Cleaning Paper)

The ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors. Cleaning should be performed approximately every 3,000 sheets scanned. Note that the cleaning frequency varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not

sufficiently fused.

ATTENTION

 Do not use water or mild detergent to clean the ADF.  It may take a long time to dry if an excessive amount of Cleaner F1 is

used. Use it in small quantity.

5 Load the Cleaning Paper in the ADF paper chute (feeder).

6 Adjust the side guides to the width of the Cleaning Paper.

Do not leave space between the side guides and the Cleaning Paper.

Otherwise, the Cleaning Paper may be fed skewed.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

1 Turn on the scanner.

2 Spray the Cleaning Paper with Cleaner F1. 3 Pull out the chute extensions according to the length of

4 Lift the stacker and stacker extension according to the

For details, refer to "1.3 Turning the Power ON/OFF" (page 16).

the Cleaning Paper.

For details, refer to "1.5 Setting Up the ADF Paper Chute (Feeder)"

(page 18).

length of the Cleaning Paper.

For details, refer to "1.6 Setting Up the Stacker" (page 19).

Troubleshooting

Operational Settings

7 Start an application for scanning and perform a scan.

Appendix

Glossary

Chapter 5 Daily Care

CAUTION

Glass (× 2)

Pick roller (× 6)

Ultrasonic sensor (× 2)

Plastic idler roller (× 4)

Feed roller (× 2)

Eject roller (× 2)

Brake roller (× 2)

Cleaning the ADF (with Cloth)

The ADF can be cleaned with a piece of cloth moistened with Cleaner F1 or a sheet of Cleaning Wipe. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors. Cleaning should be performed approximately every 3,000 sheets scanned. Note that the cleaning frequency varies depending on the types of documents you scan. For instance, it may be necessary to clean the scanner more frequently when you scan documents on which the toner is not

3 Clean the following locations with a cloth moistened with

Cleaner F1 or a sheet of Cleaning Wipe.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

sufficiently fused.

ATTENTION

 Do not use water or mild detergent to clean the ADF.  It may take a long time to dry if an excessive amount of Cleaner F1 is

used. Use it in small quantity. Wipe off the cleaner completely to leave no residue on the cleaned parts.

1 Turn off the scanner and wait for at least 15 minutes.

For details, refer to "1.3 Turning the Power ON/OFF" (page 16).

2 Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

Be careful not to have your fingers caught when the ADF closes.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Document sensor

ATTENTION

Make sure that the cloth does not get caught and damage the document sensors.

Brake roller (× 2)

Remove the roller from the scanner. For details about removing the brake roller, refer to "6.2 Replacing the

Roller Set" (page 59).

Gently wipe the surface of the rollers.

Plastic idler roller (× 4)

Gently wipe the surface as you rotate the roller manually, taking care not to damage the roller surface. Make sure that it is cleaned properly because residue on the roller will affect the feeding performance.

Glass (× 2)

Gently wipe dirt and dust off the surface of the glass sections.

ATTENTION

Vertical streaks may appear on a scanned image when the glass is dirty.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Pick roller (× 6)

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

Ultrasonic sensor

Scan/stop button

CAUTION

Ultrasonic sensor (× 2)

Gently wipe dirt and dust off the surface of the ultrasonic sensors.

HINT

If it is difficult to clean, use a cotton swab.

Feed roller (× 2)/Eject roller (× 2)

The power must be turned on to rotate the feed/eject rollers for cleaning.

1 Turn on the scanner.

For details, refer to "1.3 Turning the Power ON/OFF" (page 16).

2 When the operator panel is in ready status, open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

3 When you press the scan/stop button on the operator panel for

more than 2 seconds, the feed/eject rollers rotate.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

When you press the scan/stop button, the feed/eject rollers rotate at the same time. Be careful not to touch the rollers with your hand while they are rotating.

4 Put a piece of cloth moistened with Cleaner F1 or a sheet of

Cleaning Wipe against the roller surface, and wipe horizontally. Wipe the whole surface by pressing the scan/stop button to rotate the rollers. Make sure that it is cleaned properly because residue on the roller will affect the feeding performance.

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 5 Daily Care

CAUTION

4 Close the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

TOP

Contents

Index

Be careful not to have your fingers caught when the ADF closes.

ATTENTION

Check that the ADF is closed properly. Otherwise, the document may not be fed into the ADF.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

CAUTION

Contents

Index

Chapter 6 Replacing the Consumables

This chapter explains how to replace the consumables for the scanner.

The inside of the ADF becomes very hot when the scanner is being used. Before you replace the consumables, make sure to turn off the power, unplug the power cable and wait at least 15 minutes for the ADF glass to cool down.

6.1 Consumables and Replacement Cycles.....................................................................................................58

6.2 Replacing the Roller Set.............................................................................................................................59

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

TOP

Contents

6.1 Consumables and Replacement Cycles

The following table shows the consumables used for the scanner.

Name Part No. Suggested Replacement

Cycle

ROLLER SET

 Brake roller

 Pick roller

PA037080001

100,000 sheets or one year

Consumables need to be replaced periodically. It is recommended that you keep a stock of new consumables for replacement before it reaches the end of its life. The scanner records the number of sheets scanned after replacing the consumables, which allows you to check the status of the consumables. For details, refer to "8.4 Settings Related to Sheet Counters"

(page 96).

Note that the suggested replacement cycles are references for

using A4 (80 g/m2 (20 lb) wood-free or wood-containing paper, as these cycles vary depending on the type of documents scanned and how often the scanner is used and cleaned.

HINT

Only use the specified consumables.

To purchase the consumables, contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

CAUTION

Bushing

Cover

Brake roller shaft

Brake roller

Brake roller shaft

TOP

Contents

6.2 Replacing the Roller Set

The roller set consists of a brake roller and a pick roller. Replace each roller in the following procedure.

1 Remove all documents from the ADF paper chute

(feeder).

2 Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

Be careful not to have your fingers caught when the ADF closes.

3 Remove the brake roller.

1 Press the cover bushing of the brake roller to open the cover in the

direction of the arrow.

2 Pull out the left side of the brake roller shaft, and then pull out the

right side of the shaft from the hole.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

4 Remove the brake roller from its shaft.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

Protrusion

Brake roller shaft

Brake roller

Notch

Brake roller shaft Brake roller

Depression

Sheet guide

Side guide

5 Attach a new brake roller on the shaft.

Insert the protrusion on the shaft into the slot.

2 Close the cover.

ATTENTION

Confirm that the brake roller is installed properly. Otherwise, it may cause feeding errors such as paper jams.

7 Remove the pick roller.

1 Open the side guide fully to both sides. Then place your finger into

the depression and open the sheet guide in the direction of the arrow.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

6 Attach the shaft.

1 Attach the notch, which is on the brake roller shaft, to the slot on

the right then attach the left side of the shaft.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 6 Replacing the Consumables

Small roller

Notch

CAUTION

2 Slide the pick roller and remove it from the top.

8 Attach a new pick roller from the bottom.

1 Check the direction of the notch on the pick roller and of the small

roller, and insert it in the hole.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

2 Close the sheet guide.

ATTENTION

Check that the pick roller is installed properly. Otherwise, it may cause feeding errors such as paper jams.

Replacing the Consumables

Troubleshooting

9 Close the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

Be careful not to have your fingers caught when the ADF closes.

Operational Settings

10 Reset the roller set counter.

Start the Software Operation Panel and reset the counter. For details, refer to "Resetting the sheet counters" (page 97).

Appendix

Glossary

TOP

Contents

Index

Chapter 7 Troubleshooting

This chapter explains about the countermeasures against paper jams and other troubles, items to check before contacting your scanner service provider, and how to read the product labels on the scanner.

ATTENTION

For details about errors/troubles not mentioned in this chapter, refer to the scanner driver's Help or Error Recovery Guide.

7.1 Paper Jam ..................................................................................................................................................63

7.2 Error Indications on Operator Panel ...........................................................................................................65

7.3 Troubleshooting Problems..........................................................................................................................68

7.4 Before You Contact the Scanner Service Provider.....................................................................................82

7.5 Checking the Product Labels......................................................................................................................84

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

CAUTION

TOP

Contents

7.1 Paper Jam

When your document is jammed inside the scanner, remove the document in the following procedure.

 Do not use force to pull out the jammed

document. Open the ADF to remove the document.

 Be careful not to touch any sharp parts when

removing jammed documents. Doing so may result in injury.

 Be careful not to get your accessories (e.g. ties,

necklaces) or hair caught inside the scanner.

 The inside of the ADF may become extremely

hot during operation.

1 Remove all documents from the ADF paper chute

(feeder).

2 Open the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

Be careful not to have your fingers caught when the ADF closes.

3 Remove the jammed document.

ATTENTION

 Make sure to check the documents and the paper path

thoroughly and remove all staples and paper clips as they cause paper jams.

 Be careful not to damage the glass surface and the guides

when removing documents with staples or paper clips.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

CAUTION

4 Close the ADF.

For details, refer to "1.4 Opening/Closing the ADF" (page 17).

Be careful not to have your fingers caught when the ADF closes.

TOP

Contents

Index

Introduction

Scanner Overview

ATTENTION

 Check that the ADF is closed properly. Otherwise, the

document may not be scanned properly.

 When scanning is complete or canceled, documents may

remain in the ADF without any error message displayed. In that case, remove the documents by following the above steps 1 to

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scan/stop button

Power indicator

Check indicator

TOP

Contents

7.2 Error Indications on Operator Panel

When an error occurs during scanning, the operator panel indicators turn on as shown below.

 Temporary errors

The check indicator turns on. The power indicator stays on.

 Device errors

The check indicator flashes. The power indicator stays on.

Temporary errors can be recovered by the user, whereas device errors require a service engineer to perform recovery.

If the Error Recovery Guide is installed in your computer, the Error Recovery Guide window appears when the Windows operating system is started up. When an error occurs, the Error Recovery Guide window displays related information such as the name of the error and the error code (number). Write down the information shown in the window and click the [More Info] button to check for troubleshooting methods.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Temporary Errors

TOP

Contents

Index

The following are lists of temporary errors which can be recovered by the user. When a temporary error occurs, the check indicator turns on.

Item Resolution

Paper jam 1 Remove the jammed document.

For details, refer to "7.1 Paper Jam"

(page 63).

2 Check if the document is suitable for

scanning with the ADF. For details, refer to "2.2 Documents

for Scanning" (page 30).

Multifeed When you press the scan/stop button

on the operator panel, the documents are ejected.

Cover open (ADF) Close the ADF and reload the

documents.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Device Errors

TOP

Contents

Index

The following are lists of device errors which require troubleshooting by a service engineer.

Check

indicator

Flashes 2 times

Flashes 3 times

Flashes (continual)

Power

indicator

On Optical error (ADF Front) 1 Clean the glass section.

On Optical error (ADF Back)

On Other error Turn the scanner off then back on.

Item Resolution

For details, refer to "Chapter 5 Daily Care" (page 48).

2 Turn the scanner off then back on.

If the problem persists, write down the status of the indicators and contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

TOP

Contents

7.3 Troubleshooting Problems

This section describes the resolutions for troubles that may occur while using the scanner. Please check the following items before you request a repair. If the problem persists, check each item in "7.4 Before You Contact the Scanner

Service Provider" (page 82), and then contact your FUJITSU

scanner dealer or an authorized FUJITSU scanner service provider. The following are some examples of troubles that you may experience.

Symptoms

"Scanner cannot be powered ON." (page 69)

"Scanning does not start." (page 70)

"The image quality of pictures/photos is poor or dirty." (page 71)

"Quality of scanned text or lines is unsatisfactory." (page 72)

"Images are distorted or not clear." (page 73)

Symptoms

"A shadow appears at the top or the bottom of the scanned image." (page 80)

"There are black traces on the document." (page 81)

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

"Vertical streaks appear on the scanned image." (page 74)

"When the scanner is turned on, the check indicator on the operator panel turns on or flashes." (page 75)

"Multifeed error occurs frequently." (page 76)

"Situation in which the document is not fed into the ADF occurs frequently." (page 77)

"Paper jams/pick errors occur frequently." (page 78)

"Scanned images turn out elongated." (page 79)

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scanner cannot be powered ON.

TOP

Contents

Index

Is the power cable connected properly?

Yes

Did you press the power button on the scanner's operator panel?

Yes

Connect the power cable properly.

Press the power button on the operator panel for more than 2 seconds.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scanning does not start.

TOP

Contents

Index

Is the document loaded in the ADF paper chute (feeder) correctly?

Yes

Is the ADF closed properly?

Yes

Is the USB cable connected properly?

Yes

Is the connector on the USB cable broken or damaged?

Does scanning start after turning the scanner off then back on?

Yes

Load the document in the ADF paper chute (feeder) correctly.

Close the ADF firmly. If the document is caught in the ADF, remove the document and close the ADF.

Connect the USB cable properly. For details, refer to the Quick Installation Sheet.

Use a new cable and make sure that it is connected properly.

The scanner is operating correctly.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

The image quality of pictures/photos is poor or dirty.

TOP

Contents

Index

Introduction

Is black & white set in the scanner driver?

Yes

Are the glass parts inside the ADF clean?

Yes

*1: Scanned images may significantly differ from the original if you scan pictures or photos in black & white.

Configure settings in the scanner driver not to simply binarize (black and white) pictures/photos in grayscale, then scan again. (*1)

Clean the inside of the ADF. For details, refer to "Chapter 5 Daily Care" (page 48).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Quality of scanned text or lines is unsatisfactory.

TOP

Contents

Index

Are the glass and rollers inside the ADF clean?

Yes

Is the resolution appropriate?

Yes

Is grayscale or color set in the scanner driver?

Is there any foreign matter (e.g. dust, paper dust) on the document?

*1: When scanning in grayscale or color, the scanned image may not become sharp and clear.

Yes

Clean the inside of the ADF. For details, refer to "Chapter 5 Daily Care" (page 48).

Specify a higher resolution in the scanner driver.

Set black & white in the scanner driver, then scan again. (*1)

Remove any foreign matter from the document. It may be carried onto the glass inside the ADF and cause the image to become dirty.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Images are distorted or not clear.

TOP

Contents

Index

Are the glass parts and rollers inside the ADF clean?

Yes

Is the ADF being pushed down during scanning? Is there a heavy object on top of the ADF?

Is anything causing the scanner to vibrate during scanning?

Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the scanner?

Yes

Clean the inside of the ADF. For details, refer to "Chapter 5 Daily Care" (page 48).

Do not push down the top of the ADF or place any heavy objects on the ADF during scanning.

Do not allow the scanner to vibrate during scanning.

Either place the scanner on a flat and level surface or attach the rubber pads on the bottom of the scanner.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Vertical streaks appear on the scanned image.

TOP

Contents

Index

Do the streaks always appear in the same location?

Does the vertical streak disappear when you set a lower resolution?

Is there any foreign matter (e.g. dust, paper dust) on the document?

Yes

Clean the glass parts and rollers inside the ADF. For details, refer to "Chapter 5 Daily Care" (page 48).

Specify a lower resolution.

Remove any foreign matter from the document. It may be carried onto the glass parts inside the ADF and cause vertical streaks on the scanned image.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

When the scanner is turned on, the check indicator on the operator panel turns on or flashes.

TOP

Contents

Index

Introduction

Does the check indicator on the operator panel turn on or flash after the power is turned off then on again?

Yes

The scanner is operating correctly.

Check the indicator status according to "7.2 Error Indications on Operator Panel"

(page 65) and take appropriate measures.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Multifeed error occurs frequently.

TOP

Contents

Index

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 30)?

Yes

If multifeed detection is enabled, do the documents fulfill the conditions for an accurate detection?

Yes

Did you scan a plastic card or any other thick document?

Did you fan the documents before loading them?

Yes

Have the documents just been printed out from a copy machine or a laser printer?

Is the document stack thinner than 5 mm?

Yes

Are the consumables (*1) installed correctly?

Yes

Use documents that meet the requirements. For details, refer to "2.2 Documents for Scanning" (page 30).

Fulfill the conditions for an accurate multifeed detection. For details, refer to "Conditions for Multifeed Detection" (page 34).

Disable multifeed detection.

Fan the documents.

Fan the documents a few times to remove static electricity.

Reduce the number of sheets.

Install the consumables (*1) correctly. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Are the consumables (*1) clean?

Yes

Are the consumables (*1) worn out?

*1: "Consumables" refers to the roller set.

Yes

Clean the consumables (*1). For details, refer to "Chapter 5 Daily Care" (page 48).

Check the consumable counters. Replace consumables as necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

If the problem persists, check the items in "7.4 Before You Contact the Scanner Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Situation in which the document is not fed into the ADF occurs frequently.

TOP

Contents

Index

Introduction

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 30)?

Yes

Did you fan the documents before loading them in the ADF paper chute (feeder)?

Yes

Are the consumables (*1) installed correctly?

Yes

Are the consumables (*1) clean?

Yes

Are the consumables (*1) worn out?

Yes

Use documents that meet the requirements. For details, refer to "2.2 Documents for Scanning" (page 30).

Fan the documents before loading or reduce the amount of documents.

Install the consumables (*1) correctly. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

Clean the consumables (*1). For details, refer to "Chapter 5 Daily Care" (page 48).

Check the consumable counters. Replace consumables as necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

*1: "Consumables" refers to the roller set.

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Paper jams/pick errors occur frequently.

TOP

Contents

Index

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 30)?

Yes

Is there any foreign matter inside the ADF?

Are the consumables (*1) installed correctly?

Yes

Are the consumables (*1) clean?

Yes

Are the consumables (*1) worn out?

Yes

Use documents that meet the requirements. For details, refer to "2.2 Documents for Scanning" (page 30).

Clean or remove any foreign matter from the ADF. For details, refer to "Chapter 5 Daily Care" (page 48).

Install the consumables (*1) correctly. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

Clean the consumables (*1). For details, refer to "Chapter 5 Daily Care" (page 48).

Check the consumable counters. Replace consumables as necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

*1: "Consumables" refers to the roller set.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Scanned images turn out elongated.

TOP

Contents

Index

Are the rollers clean?

Yes

Do the documents meet the requirements described in "Precautions" in "Conditions" (page 30)?

Yes

Are the consumables (*1) worn out?

*1: "Consumables" refers to the roller set.

Yes

Clean the rollers. For details, refer to "Chapter 5 Daily Care" (page 48).

Use documents that meet the requirements. For details, refer to "2.2 Documents for Scanning" (page 30).

Check the consumable counters. Replace consumables as necessary. For details, refer to "Chapter 6 Replacing the Consumables" (page 57).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

A shadow appears at the top or the bottom of the scanned image.

TOP

Contents

Index

Introduction

Did you use the Edge Filler function to fill out the shadow around the edge?

Yes

In the scanner driver, use the Edge Filler function to fill out the shadow around the edge.

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

There are black traces on the document.

TOP

Contents

Index

Are you scanning documents written in lead pencil or carbon paper?

Are the glass parts and rollers inside the ADF clean?

Yes

When you scan documents written in lead pencil, make sure to clean the rollers frequently. Otherwise, the rollers will be contaminated which may leave black traces on the document or cause feeding errors. For details, refer to "Chapter 5 Daily Care" (page 48).

Clean the inside of the ADF. For details, refer to "Chapter 5 Daily Care" (page 48).

If the problem persists, check the items in "7.4 Before You Contact the Scanner

Service Provider" (page 82) first, then contact your FUJITSU scanner dealer or an

authorized FUJITSU scanner service provider.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

TOP

Contents

7.4 Before You Contact the Scanner Service Provider

Please check the following items before contacting your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider.

General

Item Findings

Scanner model name

Serial No. Example: XXXX000001

Date of manufacture Example: 2015-02 (February 2015)

Date of purchase

Symptom

Example: SP-1120 For details, refer to "7.5 Checking the Product

Labels" (page 84).

For details, refer to "7.5 Checking the Product

Labels" (page 84).

For details, refer to "7.5 Checking the Product

Labels" (page 84).

Error Status

■ Computer connection issues

Item Findings

Operating system (Windows)

Error message

Interface Example: USB interface

Interface controller

■ Feeding issues

Item Findings

Paper type

Main purpose of use

Date of last cleaning

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Frequency of trouble

Warranty

Date of consumable replacement

Operator panel status

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

■ Image quality issues

Item Findings

Scanner driver and version

Interface controller

Operating system (Windows)

Application Example: Presto! PageManager

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Contents

Index

Introduction

Scanner Overview

How to Load Documents

Scanning side(s) Example: front, both

Resolution Example: 600 dpi, 75 dpi

Image mode Example: color, grayscale, black & white

■ Other

Item Findings

Can you send the output image and a photo that shows the paper condition by e-mail or fax?

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 7 Troubleshooting

Label

TOP

Contents

7.5 Checking the Product Labels

This section explains about the product labels on the scanner.

Location

The location of the label is shown below.

Index

Introduction

Label example: Shows the scanner information.

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Chapter 8 Operational Settings

This chapter explains how to use the Software Operation Panel to configure the scanner settings.

8.1 Starting Up the Software Operation Panel..................................................................................................86

8.2 Password Setting for the Software Operation Panel ..................................................................................88

8.3 Configuration Items ....................................................................................................................................94

8.4 Settings Related to Sheet Counters ...........................................................................................................96

8.5 Settings Related to Waiting Time ...............................................................................................................98

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.1 Starting Up the Software Operation Panel

The Software Operation Panel is installed together with the PaperStream IP driver. This application allows you to configure various settings such as the operation of the scanner and managing the

consumables.

ATTENTION

 Do not use the operator panel while the Software Operation Panel is

running.

 If you connect multiple scanners, only the first scanner will be

recognized. Connect only one scanner at a time.

1 Check that the scanner is connected to the computer,

then turn on the scanner.

For details about how to turn on the scanner, refer to "1.3 Turning the

Power ON/OFF" (page 16).

2 Display the [Software Operation Panel] window.

 Windows Vista/Windows Server 2008/Windows 7

Select the [Start] menu  [All Programs]  [SP Series]  [Software Operation Panel].

 Windows Server 2012/Windows 8

Right-click the Start screen, and select [All apps] on the app bar  [Software Operation Panel] under [

 Windows Server 2012 R2/Windows 8.1

Select [ [Software Operation Panel] under [ To display [

SP Series].

↓] on the lower left side of the Start screen 

SP Series].

↓], move the mouse cursor.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

 The Software Operation Panel icon is displayed in the menu that

appears when you click in the notification area. To have the Software Operation Panel icon always displayed in

the notification area, drag the icon and drop it onto the notification area. The notification area is located at the far right of the taskbar.

Procedures from here will be explained under the assumption that the Software Operation Panel is always displayed in the notification area.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.2 Password Setting for the Software Operation Panel

By setting a password, the Software Operation Panel can run in [View Only mode] which allows users to only view the scanner settings. The scanner settings can be changed if no password is set. In order to prevent unnecessary changes to the settings, a password can be used to restrict user operations.

Setting a Password

Set a password in the following procedure.

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

2 Enter a new password then again to confirm, and click the

[OK] button.

Up to 32 characters can be used for the password.

Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.

 A confirmation message appears.

3 Click the [OK] button.

 The password is set.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

 The [Password setting] dialog box appears.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Setting [View Only mode]

 The Software Operation Panel enters the [View Only mode].

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Contents

Index

Set the Software Operation Panel to [View Only mode] in the following procedure.

1 Set a password.

For details, refer to "Setting a Password" (page 88).

2 Right-click the Software Operation Panel icon in the

notification area, and select [View Only mode] from the menu.

HINT

In [View Only mode], a check mark appears next to [View Only mode] in the menu that is displayed by right-clicking the Software Operation Panel icon in the notification area.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Clearing [View Only mode]

 [View Only mode] is cleared, and the scanner settings can now be

changed.

TOP

Contents

Index

Clear [View Only mode] in the following procedure.

1 Right-click the Software Operation Panel icon in the

notification area, and select [View Only mode] from the menu.

 The [Password setting] dialog box appears.

2 Enter the current password and click the [OK] button.

HINT

When you exit [View Only mode], the check mark next to [View Only mode] disappears from the menu that is displayed by rightclicking the Software Operation Panel icon in the notification area.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Changing the Password

Change the password in the following procedure.

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

3 Enter a new password then again to confirm, and click the

[OK] button.

Up to 32 characters can be used for the password.

Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

 The [Password setting] dialog box appears.

2 Enter the current password and click the [OK] button.

 The [Password setting] dialog box appears.

 A confirmation message appears.

4 Click the [OK] button.

 The password is set.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Clearing the Password

TOP

Contents

3 Leave both fields blank and click the [OK] button.

Index

Clear the password in the following procedure.

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

 The [Password setting] dialog box appears.

2 Enter the current password and click the [OK] button.

 A confirmation message appears.

4 Click the [OK] button.

 The password is cleared.

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

 The [Password setting] dialog box appears.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Resetting the Password

In case you forgot your password, it can be reset in the following procedure.

1 Right-click the Software Operation Panel icon in the

notification area, and select [Password Setting] from the menu.

3 Enter a new password then again to confirm, and click the

[OK] button.

Up to 32 characters can be used for the password.

Note that only alphanumeric characters (a to z, A to Z, 0 to 9) are allowed.

TOP

Contents

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

 The [Password setting] dialog box appears.

2 Enter the default password which is "SP-Scanner", and

click the [OK] button.

 The [Password setting] dialog box appears.

 A confirmation message appears.

4 Click the [OK] button.

 The password is set.

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.3 Configuration Items

The Software Operation Panel allows the configuration of the following settings for the scanner that is connected to the computer.

Device Setting

1 Start up the Software Operation Panel.

For details, refer to "8.1 Starting Up the Software Operation Panel"

(page 86).

2 From the listing on the left, select [Device Setting].

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Items that can be configured in the above dialog box are shown in the next page.

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

Item Description Parameter/Value Factory Default

Count

(page 96)

Power saving

(page 98)

Check the counters to determine when to replace the consumables. Also use it to reset the counters after replacing the consumables.

Specify the waiting time before entering power saving mode.

Power off after a certain period of time: Select to set the scanner to turn the power off automatically if the scanner is left on for a certain period of time without being used. Specify the timeout period for the scanner to be automatically turned off.

Total Count (ADF)/Roller Set 0

Range: 5 to 235 min. (in increments of 5) 15 min.

[Power off after a certain period of time] check box Selected

1 Hour/2 Hours/4 Hours/8 Hours (When the [Power off after a certain period of time] check box is selected)

4 Hours

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.4 Settings Related to Sheet Counters

Checking and Resetting the Sheet Counters

■Checking the sheet counters

The status on each consumable part can be checked to determine when to replace the consumables. When a consumable needs to be replaced soon, the background color of the counter for the consumable changes. The background color of the roller set counter turns light yellow when the number of sheets scanned reaches 95,000, and turns yellow when it reaches 100,000. For details about replacement cycles, refer to "6.1

Consumables and Replacement Cycles" (page 58).

1 Start the Software Operation Panel.

For details, refer to "8.1 Starting Up the Software Operation Panel"

(page 86).

2 From the listing on the left, select [Device Setting].

In this dialog box, you can check the following items:

Item Description

Total Count (ADF) Approximate total number of sheets

scanned with the ADF

Roller Set Approximate total number of sheets

scanned after replacing the roller set The number increases in increments of 500 sheets.

ATTENTION

If the scanner was turned off by unplugging the power cable, the number of sheets may not be counted in [Total Count].

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

Message for replacing consumables

■Resetting the sheet counters

When you have replaced or cleaned a consumable part, reset the corresponding counter by using the following procedure.

■Message for replacing the consumables

The following message may appear while using the scanner.

TOP

Contents

Index

Introduction

1 Click the [Clear] button for the consumable that you

replaced.

 The counter is reset to 0.

2 Click the [OK] button in the Software Operation Panel.

 A confirmation message appears.

3 Click the [OK] button.

 The settings are saved.

Check the message and replace the consumable accordingly.

If you click the [Ignore] button, the message disappears and the scan can be continued. However, it is recommended that you replace the consumable as soon as possible. To stop the scan and replace the consumable right away, click the [Cancel] button.

For details about replacing consumables, refer to "6.2

Replacing the Roller Set" (page 59).

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Chapter 8 Operational Settings

TOP

Contents

8.5 Settings Related to Waiting Time

Waiting Time to Enter Power Saving Mode (Power saving)

The waiting time for the scanner to enter power saving mode can be specified.

1 Start the Software Operation Panel.

For details, refer to "8.1 Starting Up the Software Operation Panel"

(page 86).

2 From the listing on the left, select [Device Setting].

The value can range from 5 to 235 minutes (in increments of 5).

HINT

Selecting the [Power off after a certain period of time] check box turns the power off automatically if the scanner is left on for a certain period of time without being used. You can select the timeout period for the scanner to be automatically turned off from 1 Hour/2 Hours/4 Hours/8 Hours.

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

3 Use the slider to specify the waiting time before entering

power saving mode.

Troubleshooting

Operational Settings

Appendix

Glossary

TOP

Contents

Index

Appendix

This appendix provides the following information.

A.1 Basic Specification ...................................................................................................................................100

A.2 Installation Specifications .........................................................................................................................102

A.3 Outer Dimensions ....................................................................................................................................103

A.4 Uninstalling the Software .........................................................................................................................104

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Operational Settings

Appendix

Glossary

Appendix

TOP

Contents

A.1 Basic Specification

Item Specification Notes

SP-1120 SP-1125 SP-1130

Scanner type ADF -

Image sensor Single line CMOS-CIS × 2

(front, back)

Light source RGB-LED × 2

(front, back)

Available paper size

Paper weight (document thickness)

Scanning speed (A4 portrait) (*2)

Minimum 52 × 74 (mm)/2.05 × 2.91 (in.) -

Maximum 216 × 355.6 (mm)/8.5 × 14 (in.) (*1)

(13.4 to 56 lb)

(34 to 56 lb) for A8 size

Simplex: 25 ppm Duplex: 50 ipm

Simplex: 30 ppm Duplex: 60 ipm

Binary (black & white)

Grayscale

Color

50 to 209 g/m

127 to 209 g/m

0.76 mm or less for plastic cards (Embossed cards allowed (ISO7810 ID-1 type compliant))

Simplex: 20 ppm Duplex: 40 ipm

300 dpi

Index

Introduction

Scanner Overview

How to Load Documents

How to Use the Operator Panel

Various Ways to Scan

Daily Care

Replacing the Consumables

Troubleshooting

Loading capacity (*3) 50 sheets

Optical resolution 600 dpi -

Output resolution

Binary (black & white)

Grayscale

Color

50 to 600 dpi, 1200 dpi Can be set in increments of 1 between

Paper weight: 80 g/m Total thickness: 5 mm or less

50 and 600 dpi. 1200 dpi can be set from the scanner driver.

(20 lb)

Operational Settings

Appendix

Glossary

100

Fujitsu SP-1120, SP-1125, SP-1130 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

How to Use This Manual

Introduction

Conventions

Contents

Chapter 1 Scanner Overview

1.1 Main Features

1.2 Parts and Functions

1.3 Turning the Power ON/OFF

Turning the Power ON

Turning the Power OFF

1.4 Opening/Closing the ADF

How to Open the ADF

How to Close the ADF

1.5 Setting Up the ADF Paper Chute (Feeder)

1.6 Setting Up the Stacker

1.7 Power Saving Mode

1.8 Basic Flow of Scanning Operation

1.9 Bundled Software

Bundled Software Overview

System Requirements

How to Install the Bundled Software

Chapter 2 How to Load Documents

2.1 Loading Documents

Preparation

How to Load Documents

2.2 Documents for Scanning

Paper Size

Conditions

Loading Capacity

Area Not to be Perforated

Conditions for Multifeed Detection

Conditions for Mixed Batch Scanning

Conditions for Automatic Page Size Detection

Chapter 3 How to Use the Operator Panel

3.1 Operator Panel

Names and Functions

Signals on the Indicator

Chapter 4 Various Ways to Scan

4.1 Summary

4.2 Scanning Documents of Different Types and Sizes

Documents with Different Widths

Long Page Scanning

4.3 Customizing the Scanner Settings

Using a Button on the Scanner to Start Scanning

Chapter 5 Daily Care

5.1 Cleaning Materials and Locations that Require Cleaning

Cleaning Materials

Location and Frequency

5.2 Cleaning the Outside

5.3 Cleaning the Inside

Cleaning the ADF (with Cleaning Paper)

Cleaning the ADF (with Cloth)

Chapter 6 Replacing the Consumables

6.1 Consumables and Replacement Cycles

6.2 Replacing the Roller Set

Chapter 7 Troubleshooting

7.1 Paper Jam

7.2 Error Indications on Operator Panel

Temporary Errors

Device Errors

7.3 Troubleshooting Problems

Scanner cannot be powered ON.

Scanning does not start.

The image quality of pictures/photos is poor or dirty.

Quality of scanned text or lines is unsatisfactory.

Images are distorted or not clear.

Vertical streaks appear on the scanned image.

When the scanner is turned on, the check indicator on the operator panel turns on or flashes.

Multifeed error occurs frequently.

Situation in which the document is not fed into the ADF occurs frequently.

Paper jams/pick errors occur frequently.

Scanned images turn out elongated.

A shadow appears at the top or the bottom of the scanned image.

There are black traces on the document.

7.4 Before You Contact the Scanner Service Provider

General