Fujitsu ScanSnap S510 Getting Started Guide

P3PC-1782-01EN
Color Image Scanner
S510
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Please read this guide before connecting the scanner to your PC.
Contents
Introduction........................................................................................................................................................... 1
1. Preparation........................................................................................................................................................ 6
1.1. Checking the Contents of the Package ..................................................................................................................... 6
1.2. Names and Functions of Parts...................................................................................................................................6
2. Connecting ScanSnap...................................................................................................................................... 7
2.1. Installing the Supplied Software ................................................................................................................................ 7
2.1.1. Installing Adobe Acrobat...................................................................................................................................................................7
2.1.2. Installing ABBYY FineReader for ScanSnap....................................................................................................................................8
2.1.3. Installing ScanSnap Manager, ScanSnap Organizer and CardMinder.............................................................................................9
2.2. Connecting the ScanSnap........................................................................................................................................ 10
2.2.1. Connecting the AC cable................................................................................................................................................................10
2.2.2. Connecting the USB cable .............................................................................................................................................................10
3. How to Use ScanSnap.................................................................................................................................... 12
3.1. Scanning Documents ................................................................................................................................................ 12
3.2. About the Scan Settings........................................................................................................................................... 12
3.3. Scanning Office Documents..................................................................................................................................... 13
3.4. Scanning with the Carrier Sheet .............................................................................................................................. 13
3.4.1. Creating Facing Pages in One Image ............................................................................................................................................13
3.4.2. Scanning irregular-shaped Documents................................................................................................................................................14
3.5. Scanning Business Cards ........................................................................................................................................ 14
3.6. ScanSnap Organizer ................................................................................................................................................. 15
4. Troubleshooting.............................................................................................................................................. 16
4.1. Troubleshooting Checklist ....................................................................................................................................... 16
4.2. Clearing Paper Jams................................................................................................................................................. 20
5. Daily Care ........................................................................................................................................................21
5.1. Cleaning Materials..................................................................................................................................................... 21
5.2. Cleaning the Scanner Exterior ................................................................................................................................. 21
5.3. Cleaning Inside of the scanner................................................................................................................................. 21
5.4. Cleaning the Carrier Sheet ....................................................................................................................................... 22
6. Consumables/Carrier Sheet........................................................................................................................... 23
6.1. Part Numbers and Replacement Cycle of Consumables....................................................................................... 23
6.2. Replacing the Pad ASSY........................................................................................................................................... 23
6.3. Replacing the Pick Roller ......................................................................................................................................... 24
6.4. Purchasing the Carrier Sheet................................................................................................................................... 26
All Rights Reserved, Copyright © PFU LIMITED 2007.
The contents of this manual are subject to change without notice. This manual may not be reproduced, adapted or translated without prior written permission. READ THIS ENTIRE MANUAL CAREFULLY BEFORE USING THIS PRODUCT. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY MAY BE CAUSED TO USERS OR BYSTANDERS. While all efforts have been made to ensure the accuracy of all information in this manual, PFU LIMITED assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplement s, whether such errors are omissions or statement s resulting from negligence, accidents, or any other cause. PFU LIMITED further assumes no liability arising from the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this manual. PFU LIMITED disclaims all warranties regarding the information contained herein, whether expressed, implied, or statutory. PFU LIMITED assumes no liability for incidental or consequential damages arising from the use of this product, and any claims by a third party.

Introduction

Thank you for purchasing the Scanner product. ScanSnap S510 is a color image scanner capable of scanning double-sided documents. It is a complete Office Solution, which helps you improve productivity and so lve scanning problems in your office. The features of the ScanSnap product are as follows:
You can turn images on paper into PDF files and
made PDF files searchable by just pressing the [SCAN] button!
You can turn documents cluttering up your desk into PDF files to manage and archive them on your computer. By using Adobe® Acrobat®, whi ch c omes with the ScanSnap, you can view, edit, and search PDF files right at your fingertips. PDF files are easy to print and share scanned images by e-mail. In addition to the advantages above, the ScanSnap can automatically recognize the type of documents, color or black-and-white, so that the size of the scanned image file can be reduced when documents containing both color and black-and-white pages are scanned. (Moreover, the ScanSnap can automatically remove blank pages from the document to further reduce the size of the file.)
You can scan document s with speed and
efficiency!
Double-sided color documents A4 or letter in size can be scanned at a speed of about 18 sheets/minute (when used with a computer with Intel or higher that runs Windows Windows Vista
TM
mode Auto, and Compression rate 3).
You can eliminate the nuisance of a bulky
device!
Smaller than a sheet of A4 or letter paper in size, the ScanSnap can fit unobtrusively on your desktop all the time.
You can file business cards with ease!
With CardMinder scanner, business cards can be easily filed and searched for using the OCR function.
The Quick menu is newly added for beginners
to operate the ScanSnap with automatic ease!
When the [SCAN] button is pressed, the Quick menu is displayed. What you should do is to select the action you want to perform on the Quick menu. The Quick menu is simple enough for first-time use by completely neophytes. (Quick menu mode)
You can send off the scanner image by e-mail or
output the scanned image to the printer immediately after scanning!
Without starting applications, you can attach the
ScanSnap S510
®
®
2000, Windows® XP or
Color Image
Pentium® 4 1.8GHz
and with Scan mode Normal, Color
TM
, which is supplied with the
scanned image to e-mail or make copies of the scanned image by outputting it to the printer.
You can convert paper documents into
Word/Excel/PowerPoint files!
With ABBYY FineReader for ScanSnap
TM
, you can convert the scanned document directly into the Word/Excel/PowerPoint file.
(*ScanSnap S510 Scanner does NOT comply with
TWAIN or ISIS standards.)
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division, Products Group Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku, Kawasaki-shi Kanagawa 212-8563 , Ja pan Phone: (81) (44) 540-4538
Trademarks
Microsoft, Windows, and PowerPoint are registered trademarks of Microsoft Corporation in the United States and/or other countries. Word and Excel are the products of Microsoft Corporation. Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. ScanSnap, the ScanSnap logo, and CardMinder are the trademarks of PFU LIMITED. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Other product names are the trademarks or registered trademarks of the respective companies.
ABBYY™ FineReader™ 7.x Engine © ABBYY Software House 2005. OCR by ABBYY Software House. All rights reserved. ABBYY, FineReader are trademarks of ABBYY Software House.
How Trademarks and Product Names Are Indicated In This Manual
ScanSnap: ScanSnap S510 CardMinder: CardMinder
References to operating systems (OS) are indicated as follows: Windows 2000: Microsoft
Professional operating system
Windows XP: Microsoft
operating system (32-bit) Microsoft operating system (32-bit)
Windows Vista: Microsoft® Windows® VistaTM Home
Basic operating system (32-bit) Microsoft® Windows® VistaTM Home Premium operating system (32-bit)
TM
3.0
®
Windows® 2000
®
Windows® XP Professional
®
Windows® XP Home Edition
ScanSnap S510 Getting Started | 1
Microsoft® Windows® VistaTM Business
operating system (32-bit)
Microsoft
operating system (32-bit)
Windows: Windows 2000, Windows XP, and
Windows Vista
Adobe Acrobat: Adobe® Acrobat®
All descriptions in this manual are based on the premises that Adobe Acrobat supplied with the ScanSnap is used. Unless otherwise specified, Adobe Acrobat herein refers to Adobe Acrobat supplied with the ScanSnap. The version of Adobe Acrobat supplied with the ScanSnap is subject to change without notice. If the screen examples in this document differ from actual ones, please refer to "Adobe Acrobat Help."
ABBYY FineReader: ABBYYTM FineReaderTM for ScanSnap
The screenshots used in this manual are of Windows XP. Depending on the operating systems you are using, the screen examples and operations may differ from the actual ones.
ScanSnap and the Manuals
®
Windows® VistaTM Ultimate
ScanSnap S510 consists of:
1) S510: Color image scanner.
2) Carrier Sheet: A document is inserted into the sheet
which is then used for scanning. You can scan large documents such as A3/B4 documents, and documents of irregular shapes such as clippings of newspaper.
3) ScanSnap Manager: ScanSnap's driver to scan and
save documents.
4) CardMinder application: Software with OCR engine
to capture and manage business card data for Personal Information Manager software such as Microsoft Outlook
®
.
5) ScanSnap Organizer: Software to browse and manage
images scanned with ScanSnap.
6) Adobe Acrobat: De facto standard software for
generating and manipulating PDF format electronic document.
7) ABBYY FineReader: Software to OCR images
scanned with ScanSnap, which allows conversion of those images into editable files in Microsoft
®
Word,
Excel or PowerPoint formats.
Following manuals are prepared for you:
ScanSnap S510 Getting Started (This manual):
Provides basic information to install and use the ScanSnap.
ScanSnap S510 Operator’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
Provides detailed information about the installation of the ScanSnap software and hardware, operation of the scanner hardware and ScanSnap Manager.
CardMinder User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
Provides detailed information on how to use CardMinder.
ScanSnap Organizer User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
Provides detailed information on how to use ScanSnap Organizer.
For information on how to use Adobe Acrobat, please refer to "Adobe Acrobat Help."
Regulatory Information
FCC declaration
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recept i on , whi ch can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase separation between equipment and receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is located.
- Consult your dealer or an experienced radio/TV
technician.
®
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
- The use of a shielded interface cable is
required to comply with the Class B limits of Part 15 of FCC rules.
- The length of the AC cable must be 3
meters (10 feet) or less.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit for radio noise emissions from digital apparatus set out in the Radio interference Regulations of the Canadian Department of Communications. This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil numérique n’ément pas de parasites radioélectriques dépassant les limites applicables aux
2
appareils numériques de la classe B et prescrites dans le Réglesment sur le brouillage radioélectrique dictées par le Ministere des Communications du Canada. Cet appareil numérique de la classe B est conformme à la norme NMB-003 du Canada.
high-safety applications. PFU LIMITED assumes no liability whatsoever for damages arising from use of this product by the user in high-safety applications, and for any claims or compensation for damages by the user or a third party.
Bescheinigung des Herstellers / Importeurs
Für den S510 wid folgendes bescheinigt:
In Übereinsstimmung mit den Bestimmungen der
EN45014(CE) funkentstört Maschinenlärminformat i onsverordnung 3. GPSGV:
Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger, gemäß EN ISO 7779.
International ENERGY STAR® Program
As an ENERGY STAR® Partner, PFU LIMITED has determined that this product
meets the
STAR
ENERGY
®
guidelines for
energy efficiency. The International
®
STAR
Office Equipment Program is an international
ENERGY
program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functi o ns that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.
Use in High-safety Applications
This product has been designed and manufactured on the assumption that it will be used in office, personal, domestic, regular industrial, and general-purpose applications. It has not been designed and manufactured for use in applications (simply called "high-safety applications" from here on) that directly involve danger to life and health when a high degree of safety is required, for example, in the control of nuclear reactions at nuclear power facilities, automatic flight control of aircraft, air traffic control, operation control in mass-transport systems, medical equipment for sustaining life, and missile firing control in weapons systems, and when provisionally the safety in question is not ensured. The user should use this product with adopting measures for ensuring safety in such
About the use of mercury
Lamp(s) inside this product contain mercury and
H
g
must be recycled or disposed of according to local, state, or federal laws.
To avoid unexpected injuries:
Do not put the substance in the lamp in your mouth
as it contains mercury.
Do not incinerate, crush, or shred the scanner.
Do not breathe the chemical liquid contained in the
scanner parts.
Conventions
Warning Indications Used In This Manual
This sign warns the operator that improper
WARNING
CAUTION
use, indicated with this sign, may cause death or severe injury of the operator or people in the vicinity, if not followed.
This sign warns the operator that improper use, indicated with this sign, may cause minor injury of the operator, or damage to equipment or property, if not followed.
Symbols Used In This Manual
This manual uses the following symbols in explanations in addition to warning indications
This symbol alerts operators to particularly important information. Be sure to read this information.
HINT
This symbol alerts operators to helpful advice regarding operation.
A TRIANGLE symbol indicates that special care and attention is required. The drawing inside the triangle shows the specific caution. A CIRCLE with a diagonal line inside shows action which users may not perform. The drawing inside or under the circle shows the specific action that is not allowed. Outline characters on a colored background show
R
instructions users should follow. It may also include the drawing that shows the specific instruction.
ScanSnap S510 Getting Started | 3
About the Hot Surface Hazard Warning Label
This product carries the following warning label.
The area around the part to which this warning label is affixed can become very hot. Please take serious caution as the heat can cause burns.
Do NOT remove the warning labels from the scanner. Avoid them from being stained, so that the warning labels are plainly visible.
Screen Examples in This Manual
The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual screens differ from those used as examples in this manual, operate by following the actual ones referring to the User’s manual of the scanner. The screenshots used in this manual are for the ScanSnap Manager, the CardMinder, ScanSnap Organizer and Adobe Acrobat. The screen examples in this manual are created according to Microsoft Corporation’s Guideline.
About Maintenance
Repairs should be done by properly trained repair technicians. When this product needs servicing, please contact the store where you purchased it or any authorized FUJITSU Image Scanner service provider.
4
Safety Precautions
FOLLOW THESE INSTRUCTIONS AND BE SURE TO HEED ALL WARNINGS AND CAUTIONS DESCRIBED BELOW.
WARNING
The following describes important warnings.
Do not touch the power plug with wet hands. Doing so might cause electric shock.
A damaged AC cable may cause fire or electric shock.
Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC cables.
Also, do not use damaged AC cables or power plugs, and AC cables or power plugs when the wall socket is loose.
Use only specified AC cables and connector cables. Failure to use the correct cables might cause electric shock and equipment failure. Do not use the AC cable, AC adapter and other cables provided with this product for other devices, since this might cause equipment failure and other troubles or an electric shock.
Use this scanner only at the indicated power voltage and current. Improper power voltage and current might cause fire or electric shock.
Also, do not connect to multiple-power strips. Wipe off any dust from metal parts on the power
plug or metal fittings with a soft, dry cloth. Accumulated dust might cause fire or electric shock.
Do not install the scanner in locations subject to oil smoke, steam, humidity, and dust. Doing so might cause a fire or electric shock.
If you detect heat coming from the device or detect other problems such as smoke, strange smells or noises, immediately turn off the scanner and then disconnect its power plug.
Make sure that the smoking has stopped, and then contact the store where you bought the scanner or an authorized FUJITSU scanner service provider.
If the scanner is damaged for any reason, turn off the scanner and unplug the power cable before contacting the store where you purchased the scanner.
Do not insert or drop metal objects into the scanner. Do not scan wet documents or documents with paper clips or staples. Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids, etc.) get inside the scanner, immediately turn off the scanner and disconnect the power plug from the power outlet, then contact the store where you bought the scanner or the Maintenance Service Center. Pay particular attention to this warning in households where there are small children.
Do not take apart or modify the scanner. The inside of the scanner contains high-voltage components. Touching these components might cause fire or electric shock.
CAUTION
The following describes important cautions.
Install the scanner on a desk so that none of its parts protrude outside of the desktop. Also, make sure that the scanner is installed on a flat, level surface
Do not install the scanner on unstable surfaces. Install the scanner on a level surface that is free of vibration to prevent it from falling.
Install the scanner on a strong surface that will support the weight of the scanner and other devices.
Firmly insert the power plug into the power outlet as far it can go.
Install the scanner away from strong magnetic fields and other sources of electronic noise. Also, protect the scanner from static electricity as this might cause the scanner to malfunction.
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to enter the scanner, resulting in scanner failure and malfunction.
When the scanner is not used for a long period, be sure to disconnect the power plug from the power outlet for safety.
Do not install the scanner in the direct sunlight or near heating apparatus. Doing so might cause excessive heat to build up inside the scanner, causing fire or scanner trouble. Install the scanner in a well-ventilated location.
Do not block the ventilation ports. Blocking the ventilation ports generates heat inside of scanner, which may result in fire or scanner failure.
Do not place heavy objects on the scanner or use the scanner's top surface for performing other work. Improper installation might cause injuries.
Do not move the scanner with the power and interface cables connected as this might damage the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect the power plug from the power outlet, and disconnect data cables. Also, make sure that the floor is free of obstructions.
Avoid touching any scanner mechanism when scanning as this may cause injuries.
Do not use the device immediately after moving it from a cold place to a warm room. This may cause condensation, which might lead to scanning errors. Let the device dry about one or two hours before you use it.
When handling the paper or Carrier Sheet, be careful not to cut your fingers by the paper or Carrier Sheet.
ScanSnap S510 Getting Started | 5

1. Preparation

(
)
This chapter describes necessary preparations before using ScanSnap.
Do not connect the scanner to your PC before installing "ScanSnap Manager". If the scanner is connected before installing ScanSnap Manager, it will not operate correctly. Refer to Chapter 2 for the installation of ScanSnap Manager.

1.1. Checking the Contents of the Package

When you unpack the scanner package, make sure that all parts are included. Refer to the package contents list included in the scanner package box.

1.2. Names and Functions of Parts

This section describes the names and functions of parts.
Operation Buttons
SCAN
POWER
Rear View
USB connector
AC adapter connector
[SCAN] button
Starts scanning.
[POWER] button
Turns on/off the power supply.
Power Indicator
Indicates the scanner status of the power supply to the scanner.
Blue (Solid): Ready Blue (Blinking): Scanning Orange: Error Light off: Power off
Front View
Paper chute
Open this cover when using the scanner. Opening the cover turns ON
the scanner.
Cover open lever
Pull this lever to open the ADF cover.
Paper chute
Open it and load the documents onto this part when scanning documents.
Side guide
Adjust these guides to the documents width for preventing skewed
ADF
(ADF: A Feeder)
utomatic Document
Seal (reminds you that the supplied software has to be installed first): After installing
ScanSnap Manager onto your computer, remove this seal to connect the scanner to the PC.
HINT
For the Document Specification, refer to the “ScanSnap S510 Operator’s Guide” stored in ScanSnap Setup CD-ROM.
The scanner is turned on/off automatically, when you open/close the Paper chute cover. To turn off the scanner when the cover is opened, press the [POWER] button.
Security cable slot
Plug a commercially available security cable into this slot
anti-theft
Stacker
For using this part, pull it out as shown in the figure. Documents are ejected from the ADF onto this tray.
6
Operation Buttons

2. Connecting ScanSnap

This chapter describes how to connect ScanSnap to your PC.

2.1.1. Installing Adobe Acrobat

Please prepare the Adobe Acrobat CD.

2.1. Installing the Supplied Sof tware

Before connecting the scanner to your computer, please install the following software on your PC.
Adobe Acrobat (Application) ABBYY FineReader for ScanSnap (Application) ScanSnap Manager (Driver) ScanSnap Organizer (Application) CardMinder (Application)
Each software is supported by the following OS:
Windows 2000 Windows XP Windows Vista
    
*1: Service Pack 1 or later *2: Service Pack 2 or later *3: Service Pack 4 or later *4: Search, and password functions are based on those of
Adobe Acrobat, and, therefore, not guaranteed to work in Windows V ista.
*3
*2   
Be sure to install "ScanSnap Manager"
before connecting the scanner to your PC.
If the scanner is connected before installing ScanSnap Manager, the “Found New Hardware Wizard” appears (This screen may differ depending on the used OS). In this case, click the [Cancel] button to close the wizard.
When the ScanSnap is connected to a PC, It is
not possible to simultaneously connect other models (ScanSnap fi-5110EOX series or ScanSnap S500) or another S510 to the same computer.
If any driver of the ScanSnap fi-4110EOX series
has already been installed on your computer, uninstall it before starting the installation.
If the driver of ScanSnap fi-4010CU has already
been installed, it is not necessary to uninstall it. You can connect ScanSnap fi-4010CU and S510 to a PC simultaneously.
ScanSnap S510 system requirements are:
Windows XP/2000 CPU: Intel® Pentium® 4 Intel® Pentium® 4
Memory:
* If the CPU and the memory do not meet the
recommended requirements or the USB version is 1.1, the scanning speed will slow down.
*1
*1
*4
*1
*4
*1
1.8GHz or higher 1.8GHz or higher
258MB or more 512MB or more
(512MB or more when Excellent is used)
-
Windows Vista
1. Insert the "Adobe Acrobat CD" into the CD-ROM
drive.
The "Adobe Acrobat" window appears.
HINT
This dialog box is not displayed automatically when the "Auto play" setting of your computer is deactivated. In this case, run “AutoPlay.exe” of this CD-ROM directly using the “Explorer” or “My computer”.
2. Click on the folder icon.
3. Click the [Next] button.
Installation is started and the setup dialog box appears.
4. Follow the on-screen instructions to install the
software.
HINT
Select “How to install” on the “Adobe Acrobat” dialog box to learn more about the Adobe Acrobat installation. Refer to “Adobe Acrobat Help” about how to use Adobe Acrobat.
ScanSnap S510 Getting Started | 7

2.1.2. Installing ABBYY FineReader for ScanSnap

Please prepare the ABBYY FineReader CD.
1. Insert the "ABBYY FineReader CD" into the
CD-ROM drive.
The "ABBYY FineReader for ScanSnap" screen appears.
If Windows XP Service Pack 2 is installed
in your computer, you may see the following dialog box when inserting the CD described above. Click the [Yes] button to show the “ABBYY FineReader for ScanSnap” screen.
2. Click [Install>] to proceed with installation.
The file folder containing the setup.exe file appears.
If the [In the future, do not show this message.] checkbox is marked, you will not see this window when inserting a CD that attempts to connect to Microsoft Internet Explorer in the future.
You may see [Information Bar] below instead of
the message above. If so, first, click the [OK] button and then the yellow part with a warning for options. Next, select [Allow Blocked Content] from the menu.
Finally, click the [Yes] button on the [Security
Warning] dialog to proceed.
3. Double-click the [Setup.exe] icon.
4. Select the language for this installation and click
[OK].
8
The InstallShield Wizard for ABBYY FineReader for
ScanSnap appears.
5. Follow the on-screen instructions to install the
software.
HINT
Refer to “ABBYY FineReader for ScanSnap User’s Guide” to learn more about ABBYY
FineReader for ScanSnap. Select [Start] [All Programs] [ABBYY FineReader for ScanSnapTM 3.0] [User’s Guide].

2.1.3. Installing ScanSnap Manager, ScanSnap Organizer and CardMinder

HINT
The following window appears during the installation.
[Typical] <Recommended
“ScanSnap Manager”, “ScanSnap Organizer”, and “CardMinder” are installed along with the manuals for these programs.
[Compact]
“ScanSnap Manager” is installed along with its manual.
[Custom]
You can select the software and the manuals to install.
>
Please prepare the ScanSnap Setup CD-ROM.
1. Insert the "ScanSnap Setup CD-ROM" into the
CD-ROM drive.
The "ScanSnap Setup" dialog box appears.
HINT
This dialog box is not displayed automatically when the "Auto play" setting of your computer is disabled. In this case, run “Setup.exe” of this CD-ROM directly using the “Explorer” or “My computer”.
2. Click the [Install Products] button.
The installation of ScanSnap Manager, ScanSnap
Organizer and CardMinder starts up, and the wizard window appears.
3. The setup window appears. Follow the instructions on
the window to install the application.
[Set the document face-down and scan (Recommended)]
Select when loading the document face-down and upside-down on the ScanSnap.
[Set the document face-up and scan]
Select when loading the document face-up and upside up. (Note: You can change this after installation. This dialog box will not appear after reinstallation. The setting before reinstallation will be effective.)
Specifies whether to carry out “Notify scanning result” after scanning. If the check box is selected, the notification screen showing whether the following functions were carried out or not appears.
Allow automatic blank page removal
Allow automatic image rotation
(Note: You can change this after installation. This dialog box will not appear after reinstallation. The setting before reinstallation will be effective.)
ScanSnap S510 Getting Started | 9
4. After the installation is completed , please restart your
r
computer.
1. Remove the seal from the USB connector on the back
side of the ScanSnap.
Refer to the “ScanSnap S510 Operator’s Guide” in the ScanSnap Setup CD-ROM to learn more about the installation of ScanSnap Manager, ScanSnap Organizer and CardMinder.
2. Connect the USB cable to the USB connector on the

2.2. Connecting the ScanSnap

After ScanSnap Manager has been installed and computer has been restarted, please connect the ScanSnap.

2.2.1. Connecting the AC cable

CAUTION
Do not use AC adapters other than the following
LEI NU40-2160250-I3 SANKEN ELECTRIC CO,. LT D
1. Connect the AC cable to the AC adapter (collectively
called the power cable).
2. Plug the power cable into the power connector on the
back side of the ScanSnap, a nd th e o ther en d to a wa ll outlet.
Manufacturer AC-adapter model number
SEB55N2-16.0x
x= A-Z or Blank)
Use only the supplied AC cable and AC adapter (power cable).
3. Open the Paper chute of ScanSnap.
4. The ScanSnap is added as new hardware.
ScanSnap, and the other end of the USB cable into the USB port on your personal computer.
USB cable
ScanSnap is automatically detected by your computer.
How to add hardware varies depending on the operating system running on your computer.
For Windows 2000
The "Digital Signature not Found" dialog box appears. Click the [Yes] button.
The ScanSnap is added to your computer as new
hardware.
Outlet
Power
Power connecto
cable

2.2.2. Connecting the USB cable

Follow the procedure below to connect the USB cable.
Use only the USB cable supplied with this scanner. When connecting to a USB hub, be sure to connect the scanner to the hub nearest to your computer (first stage). If you connect it to a USB hub from the second stage onwards, ScanSnap may not operate correctly.
If you connect the scanner with USB 2.0, it is required that the USB port and the Hub are compliant with USB 2.0. The scanning speed may slow down when you connect the scanner with USB 1.1. If your computer has the USB 2.0 compatible port, use it.
For Windows XP
1) When the "Found New Hardware Wizard" dialog box
appears, select "No, not this time" and then click the [Next >] button.
*The window above only appears when the Service Pack 2
is installed.
2) Select how to install the software required for the
hardware and click the [Next >].
The "Hardware Installation" dialog box appears.
10
3) Click the [Continue Anyway] button.
The window to notify completion of installation appears.
4) Click the [Finish] button.
The ScanSnap is added to your computer as new
hardware.
For Windows Vista
1) When "Found New Hardware" window appears, Select
"Locate and install driver software (recommended)".
The "ScanSnap Manager" icon in the task bar is displayed as .
When the icon remains as button to turn off the scanner and then press the [POWER] button again to restart the scanner. (Allow at least 5 seconds when you turn on/off the scanner.)
S
, press the [POWER]
2) On the "User Account Control" window, click the
[Continue] button.
3) On the "Windows Security" window, select "Install this
driver software anyway".
The ScanSnap is added to your computer as new
hardware.
The installation of ScanSnap is complete!
ScanSnap S510 Getting Started | 11

3. How to Use ScanSnap

T his chapter describes basic operation of ScanS nap.

3.1. Scanning Documents

With "ScanSnap", you can turn paper office documents on your desk into digital files, save them, attach them to e-mail, print them, and convert them into Word /Excel/ PowerPoint data just by pressing a single button. The scanned image can be viewed on the screen using the supplied applications (Adobe Acrobat, Sca n Snap Organizer, CardMinder). Three typical usages are:
Create digital backups of general office documents in PDF
format. You can edit them later using Adobe Acrobat. Adobe Acrobat allows you to make full use of the scanned information by using the OCR (Recognize Text Using OCR) function to recognize the image of the text portion, the security function to set passwords, etc. (Note: For information on using Adobe Acrobat, please refer to [Adobe Acrobat Help].)
With the "Action List", attach the scanned documents to
e-mail, print them out with a printer, share them over the network, as well as convert them into Word/Excel/ PowerPoint files by using the OCR function.
HINT
Scan and manage business cards. With "CardMinder", scan,
recognize and edit business cards, and export the data to a popular personal information manager application such as Microsoft

3.2. About the Scan Settings

You can change ScanSnap settings by using "ScanSnap M
anager".
1. Right-click the "ScanSnap Manager icon" on the
task bar and select [SCAN Button Settings] Right-click menu to change the setting at scanning with the [SCAN] button.
The "ScanSnap Manager - Scan and Save Settings"
dialog box appears.
Action List The ScanSnap has frequently-used functions at the ready in the Action List to help you make efficient use of your time at your office. Refer to the “ScanSnap S510 Operator’s Guide” in the ScanSnap Setup CD-ROM to learn more about the Action List.
®
Outlook®.
S
from the
2. Change the scan settings on the "ScanSnap Manager -
Scan and Save Settings" dialog box.
There are six tabs used to configure the scan options at maximum (The number of tabs displayed and items that can be configured vary depending on the Operation mode*
[Application]
Selects the application for viewing the scanned images. This is not displayed when the Quick Menu Mode is set (initial setting) in the "Settings…".
[Save]
Specifies the folder and file name to save the scanned images.
[Scanning]
Specifies the quality of the scanned image.
[File option]
Selects the file format (PDF, JPEG) for saving the scanned images.
[Paper size]
Selects the size of the document to be scanned and specifies the Carrier Sheet settings.
[Compression]
Selects the compression rate of a file.
HINT
Operation Mode
There are two operation modes: [Quick Menu Mode] and [Left-Click Menu Mode]. Configurable items differ depending on the mode. The [Quick Menu Mode] is used by default. Scanning method in this mode is explained in this manual.
Refer to Guide” in the “ScanSnap Setup CD-ROM” to learn more about the [Left-Click Menu Mode].
the ScanSnap S510 Operator’s
.):
3. Click the [OK] button to finish the configuration.
The new settings are enabled.
12

3.3. Scanning Office Documents

1. Load the documents onto the scanner.
Scanning direction
In step 3 of “2.1.3 Installing ScanSnap Manager, ScanSnap Organizer and CardMinder”, if you select
face-up and scan
follows.
On the Paper chute, set the paper face-down with its top margin towards the scanning direction.
[SCAN] button
"Set the document
", set the document as
Co
nvert into Word
The scanned images are pr
ocessed through OCR with ABBYY FineReader for ScanSnap and converted into Word files. (This button is not displayed in the Action L
ist
unless ABBYY FineReader for ScanSnap is installed.)
Co
nvert into Excel
The scanned image
s are processed through OCR with ABBYY FineReader for ScanSnap and converted into Excel files. (This button is not displayed in the Action L
ist
unless ABBYY FineReader for ScanSnap is installed.)
nvert into PowerPoint
Co
ABBYY FineReader for ScanSnap and converted into
The scanned images are p
rocessed through OCR with
PowerPoint files. (This button is not displayed in the Action List unless ABBYY FineReader for ScanSnap is installed.)
An applica
tion corresponding the selected action starts up
to perform the selected action.
Set the paper face-up with its bottom margin towards the scanning direction
2. Press the [SCAN] button.
Scanning starts. When the scanning is completed, the ScanSnap Quick
Menu appears.
3. Select an action you want to perform in the Action
List.
Save data on this computer:
ScanSnap Organizer is started to display the scanned images. (This button is not displayed in the Action List unless ScanSnap Organizer is installed.)
Save in the specified folder:
The scanned images are saved in the specified folder in the network.
Send by e-mail:
An e-mail program is started with the PDF files attached to e-mail.
Print with printer
The scanned ima
ges are printed with a printer.
HINT
The scanning method above is the case that the [Quick Menu Mode] is applied. If you switched to the [Left-click Menu Mode], you can perform the scanning opera specified application without the Quick Menu displayed. You can also switch to any settings scanning if you register scanning configurations to the Left-click Menu in advance. When you became accustomed to the ScanSnap operation, switch the Operation Mode during operation when needed. The Operation Mode can be switched by
right-clicking the ScanSnap icon on the task b and then marking [Use ScanSnap Quick M The ScanSnap scanner is able to scan documents using various settings. Refer to the “ScanSnap S
Operator’s Guide” on the “ScanSnap Setup CD-ROM” to learn more.
tion with the
S
enu].
for
ar
510

3.4. Scanning with the Carrier Sheet

If you use the Carrier Sheet, you can scan large documents such as A3 and B4 size documents, and documents of irregular shapes such as clippings of newspaper.
3.4.1. Creating Facing Pages in One
Fold the document in half, scan it in duplex scanning mode and then merge both front and back side images to make a double-page spread image.
Here, as an example, this section explains how to scan an A3-size document. If you are scanning an A3 document, it is not possible to load it onto the scanner as it is. Fold the document in half and scan it following the procedure below.
1. Spread the page to be scanned facing ou
fold it in half from the center. Fold it tightly and smooth out
the crease so that the
folded portion does not appear puffed.
Image
,
twards and
ScanSnap S510 Getting Started | 13
2. Ope
n the Carrier Sheet and place the folded
doc
ument inside.
Align the fold with the right edge of the Carrier Sheet so that the document fits into the Carrier Sheet at the upper corner.
4. Open the Carrier Sheet and place the document
inside.
Neatly align the top of the material with the top of the Carrier Sheet. Center the material so that it is entirely contained in the Carrier Sheet.
Load the Carrier Sheet
3. onto the ScanSnap.
Load the Carrier Sheet with the portion striped in black and white as the leading edge as shown in the right figure.
When the Carrier Sheet is
used for scanning, continuous scanning is not possible. Scan one piece or one sheet at on time.
. Press the [SCAN] butto
4 n.
The front and back
images are merged into a double-page spread image.
e
HINT
The loading method and ScanSnap Manager’s
differ according to the documents to be
settings scanned. Re
Operator’s Gui CD-ROM details.
fer to “ScanSnap S510
de” on the “ScanSnap Setup
” for
5. onto the ScanSnap.
Load the Carrier Sheet
Load the Carrier Sheet with the portio in black and white as the leading edge as shown in the right figure.
When the Carrier Sheet
is used for scanning, continuous scanning is not possible. Scan one piece or one sheet at one time.
n striped
6. P n.
ress the [SCAN] butto
Scanning starts.
ut in the specified size.
The image is centered and outp
HINT
The loading method and ScanSnap Manager’s settings differ according to the documents to be scanned. Refer to “ScanSnap S510
Operator’s Guide” on the “ScanSnap Setup CD-ROM” for details.

3.4.2. Scanning irregular-shaped Documents

This section exp difficult to scan
1. Right-click
taskbar and
The "ScanSnap Manager - Scan and Save Settings"
dialog box appears.
2. On the [Paper size] tab, click the "Carrier Sheet
Settings…
The "Carrier Sheet Settings" dialog box appears.
3. On the "Carrier Sheet Settings" window, select
"Create front and back images separately" in the "Mode" drop-down list, and then click the [OK] bu
tton.
lains how to scan documents that are as it is.
the ScanSnap Manager icon on the
S
select [Settings…].
" button.
3.5
. Scanning Business Cards
1. From the [S
[CardMind After Card CardMinde front.)
HINT
2.
Load the business cards onto the scanner. Adjust the side guides to the business card width.
Side guide
tart] menu, select [All Programs]
[CardMinder].
er]
Minder is started, make sure that
r is active (its window is brought to the
When “CardMinder” is selected, only the [Application] and [Scanning] tabs ar enabled.
Refer to the “ScanSnap S510 Operator’s Guide” on the “ScanSnap Setup CD-ROM” to learn m
ore about the settings.
Business card
(Set it face down)
[SCAN] button
e
14
3. Press the [SCAN] button.
Scanning starts. The "CardMinder" window appears and displays the
recognized character data, name, company, and e-mail address.
The following window appears.
4.
Select a business card from the Data list. Check the data in the Recognition result field of this window. Correct the data if there is any recognition mistak
[Microsoft Outlook] button
Scanned image
e.

3.6. ScanSnap Organizer

ScanSnap Organizer is a software application for displaying and sorting image files such as the PDF and JPEG files. Images scanned by ScanSnap can be displayed without opening, folders can be created for different purposes. Also, for files with multiple pages, you can check the images by turning the pages on the thumbnail displayed.
From the [Start] menu, select [All Programs] Organizer] appears.
[ScanSnap Organizer], the screen below
Folder View
Folders selected in ScanSnap Organizer are displayed.
[ScanSnap
Data list
Recognition result
5. For Outlook, confirm the business card data and
select the cards you wish to export to Outlook. Click the [Microsoft Outlook] button on the Toolbar. Then the data is exported to Outlook.
HINT
You can export the data (recognition results) to the following applications:
Microsoft
Outlook Express
ACT!
GoldMine
Or you can also save the data in CSV format to export them to other applications, such as Excel. Refer to the “CardMinder User’s Guide” for details.
TM
®
Outlook®
®
6. Start Outlook to confirm the imported business card
data.
7. To close "CardMinder", select [Exit] in the [File]
menu.
HINT
"CardMinder" provides also various other functions. Refer to "CardMinder User’s Guide" on the
"ScanSnap Setup CD-ROM" for details.
Action List
Icons to use the selected files are displayed
Thumbnail Image
Displays a miniature image of the file.
HINT
Refer to “ScanSnap S510 Operator’s Guide” on the “ScanSnap Setup CD-ROM” for details.
File View
PDF or JPEG files in the selected folder are displayed as thumbnails.
Pop-up Thumbnail Window
The selected page is displayed in a pop-up window.
Page Number
Shows (current page number/total page number).
Page Forward button
If a file has multiple pages, you can forward pages to any page to see the thumbnail.
file name
ScanSnap S510 Getting Started | 15
4. T
roubleshooting
This ch e of Sc
apter describes common problems during the usag anSnap and how to remedy them.
1
4. . Troubleshooting Checklist
Befo ing ite
re you ask for repair service, please check the follow
If yo follo
u cannot solve the problem even after checking the
r, or contact an authorized FUJITSU scanner service
scanne
ms.
wing items, contact the store where you pur chased the provider.
Symptom Check This Item Remedy
The scanner cannot be turned on.
Are the AC/USB cable and the AC adapter connected correctly?
Is the Paper chute cover closed? (The scanner’s power supply is controlled b closing/opening the Paper chute cover.) Is Windows normally started up? (This scanner’s power is controlled by on/off the computer.) Did you press the [POWER] button to the scanner? (The scanner can be turned pressing [POWER] button when the pap chute cover is opened.)
y
`
turning
turn off
off by
er
Correctly connect the AC/USB cable and AC adapter.
Disconnect the AC adaptor/cable (power cable) and reconnect them again. (Note: Wait at least 5 seconds before reconnecting the power cable.) Open the Paper chute cover.
Wait until Windows has started up completely. The starting up or in sleeping mode. Press the [POWER] button on the scanner.
LED may turn off when Windows is
Scanning does not start.
Vertical lines appear in the scanned image. The generated image shifts or is distorted.
Is the USB cable properly connected? Connect the USB cable correctly. (When a hub is
used, check the hub's power supply.)
Does the LED light blink continuously? Disconnect the AC adaptor/cable (power cable)
and reconnect them again. (Note: Wait at least 5 seconds before
reconnecting the power cable.) Is ScanSnap Manager started? (If ScanSnap Manager is started up successfully, the "ScanSnap M appears o
Is ScanSnap Manager running properly? (If ScanSnap Manager is not running properly, the "ScanSnap Manager" icon in the task bar
displayed as .)
Is the "ScanSnap Manager - Scan and Save Settings" window still displayed? Is the inside of the ADF dirty? Clean the inside of the ADF following the
Is the document loaded correctly? Load the document correctly.
n the task bar.)
anager" icon
If the "ScanSnap Manager" icon is not displayed,
select [Start] [All Programs] [ScanSnap
S
Manager] - [ScanSnap Manager] to start
ScanSnap Manager.
Do the following:
1. Perform "Scan for hardware changes" or
is
"Refresh" from Device Manager. (*1) If the situation does not improve, perform step 2.
2. Disconnect and re-connect the AC cable and
the AC adapter (Wait at least 5 seconds before turning on the power again.). If this does not improve the situation, perform step
3.
3. If an USB hub is used, directly connect
ScanSnap to your PC. If this does not improve the situation, perform step 4.
4. If your PC has multiple USB ports, connect
ScanSnap with another port. If this does not improve the situation, perform step 5.
5. Restart your PC.
If none of the above operations resolve the
problem, uninstall nd re-install ScanSnap
Manager. (*2)
Close the "ScanSnap Manager - Scan and Save
Settings" window, and scan the document.
instructions in "5. Daily Care".
Refer to Operator’s Guide section 3.3
a
16
Symptom Check This Item Remedy
The image scanned is too light Is the or too dark. only)" setting on [Option] of the [Scanning] tab
Lines on the document are Are you scanning in color mode, documents blurred. (Example: Ruled lines on a table cannot be seen.)
Scanning speed is very slow.
Multi-feeds (*4) occur frequently.
Paper is not fed (stops midway).
The scanner is not recognized even if ScanSnap Manager is installed.
The file size of a scanned black & white image is the same as that of a scanned color document image. Images on the back of pages, which are printed-through, are overlaid on the scanned image when scanning a two-sided document. (This is called “noise” of the back side image).
"Brightness (Black and White scanning Adjust "Brightness" at [Scanning] - [Option] in
set to extremely Light or Dark?
including handwritten or frames with ruled lines
Does your PC satisfy the recommended syst requirements?
Is the USB 1.1 connected? If your PC has an USB 2.0 port, connect the Note: When using an USB1.1 interface, the data transfer rate may be slower data sizes. Is the Pad ASSY dirty? Clean the Pad ASSY following the instructions in
Is the Pad ASSY worn out? Replace the Pad ASSY following the instructions
Is the document stack thicker than 5 mm Reduce the number of sheets of the document
Is the Pick roller dirty? Clean the Pick roller following the instructions in
Is the Pick roller worn out? ions Replace the Pick roller following the instruct
Are there any debris on the document feed path? Do the loaded documents satisfy the conditio described in section 3.2 o Guide? If not, they might not pass smoothly through the ADF . Did you connect the scanner to your PC before installing ScanSna Is the scanner registered as "Other device" in the "Device Manager"?
Is the B&W document scanned in the color mode?
Is the "Setting for text only document." checkbox cleared in the "Read mode option" dialog box ([Option] on the [Scanning] tab of the "ScanSnap Manager - Scan and Save Settings" dialog box)?
typed text, tables or
?
em p
?
ing Remove any debris from the document feeding
ns
n the Operator’s
p Manager?
the "ScanSnap Manager ­Settings" dialog box. The color mode is used for capturing colored images like photos in high quality. For other documents including textual content, select the check box for [Setting for text only document] at [Scanning] – [Option] in the "Scan and Save Settings" window. If it does not improve even after you have tried this method, change ality…" setting. Check the system requirements in the ScanSna S510 Operator’s Manual. Scanning speed will be slower whenever the CPU and memory requirements are not met. If this is the case, at [Scanning] - [Option] "ScanSnap Manager - Scan and Save S dialog box, clear the check boxe to increase the scanning speed
- Correct skewed character strings automatically
- Allow automatic image rotation
scanner to this port. (If using a USB hub, it mu also support USB 2.0 interfaces.)
"5.3. Cleaning Inside of the scanner".
in "6.2. Replacing the Pad ASSY".
stack to 5 mm thickness or less.
"5.3. Cleaning Inside of the scanner".
in "6.3. Replacing the Pick Roller".
path. Refer to "4.2. Clearing Paper Jams". Try the following: Slightly push through with
sheet of the documents at
Change the insertion direction of the docume On
the [Start] menu, select [Control panel] [System] [Hardware] [Device Manager]. Delete the device name such as USB device (dif
fers with the OS) under "Other Device"
sele
ction in the [Device Manager] and restart
you
r PC. Select "B&W" from the [Color mode] drop-d list on the [Scanning] tab in the "ScanSnap Ma box.
nager - Scan and Save Settings" dialog
Mark the "Setting for text only document." che
ckbox. (Available only in color mode)
sharper and clearer, and the removes the noi the backside image. Note that you can also us this mode for documents including photos and illustrations. Even if this mode is used, contrasts and colors might be affected.
Scan and Save
"Image qu
.
your finger the first
the start of scanning.
racters, lines, and contrMarking it makes cha
in the
ettings"
s of the following
st
(*3) due to large
nt.
own
asts
se of
e
ScanSnap S510 Getting Started | 17
Symptom Check This Item Remedy
Scanned images are not displayed on "Allow automatic blank page lly recognized removal" is enabled). as blank pages and removed from scanned
The scanned images cannot b read.
Scanned images are skewed.
The orientation of scanned images is not displayed correctly (when "Allow automatic image rotation" is enabled). A part of the document does not appear in the scanned image. A profile cannot be crea with current
ttings.
se to Left-Click Menu Mode.
The document is not fed 1. Is the inside of the scanner dirty? properly or gets jams. 2. Are you scanning one 2. Use the Carrier Sheet for each page if you have
When the document is scanned with the Carrier Sheet, a message, "Document size incorrect", appears. When the document is scanned with the Carrier Sheet, a paper jam occurs frequently. * You can use either unused or used PPC/recyc
Black lines are produced on the scanned document.
The scanned image is chipped With "Automatic detection" being selected in Neatly align the edges of paper sheets with Side /Slant lines are produced on the scanned image/The output image is wider than the original.
The ScanSnap Quick Menu is hidden.
the screen (when
ted
ly configured
When "Allow automatic blank page removal" is enabled, almost blank documents with only a few characters may be accidenta
image data.
e ents written in small
Have you scanned docum When small letters are squashed, right-click letters?
Are the documents fed into the ADF with skew of more than +-5 degrees?
Depending on the contents of document, the automatic image deskew may not work properly. Depending on the contents of document, the automatic image rotation may not work properly.
Is the "Allow automatic blank page removal" enabled?
Is the ScanSnap in Quick To create a profile with settings you want to use,
Thin paper Torn paper Folded paper
/post cards) in the Carrier Sheet for
(photos scanning?
--- eed about 50 sheets of PPC paper or recycled
Is the scanned documents written with a pencil?
the "Paper size" drop-down list, was the document skewed during a scan?
Is the ScanSnap in Left-Click Menu Mode? Mark [Use ScanSnap Quick Menu] on the
Menu Mode?
of the following?
Right-click "ScanSnap Manager" icon on the tas bar, select [Setting] [Scanning] tab and the [Option] button. T automatic blank page removal" checkbox.
"ScanSnap Manager" icon on the task bar, select either "Best" or "Excellent" in the [Scanning] tab and scan them again The "Correct skewed character strings automatically" function can correct skewed images up to +-5 degrees. Load the document onto the scanner so that the not exceed this limit. Refer to ScanSnap S510 Operator’s Guid section 4.2.
Refer to ScanSnap S510 Operator’s Guide section 4.2
Clear the check box for "Allow automatic blank page removal" on [Option] of the [Scan of [Scan and Save Settings] .
uncheck [Use ScanSnap Quick Menu] an
Refer to ScanSnap S510 Operator’s G section 4.3.
1. Clean the dirty locations
difficulties feeding the document.
Put only one small-size material (a photo/ a post card) in Carrier Sheet per scanning.
F paper, and then scan the document by using Carrier Sheet.
paper. It is recommended to use Carrier Sheet for scanning. If you are not using the Carrier Sheet for scanning such as possible. For information about how to clean rollers, r to "5.3. Cleaning Inside of the scanner".
Guide. *If you are scanning documents of mixed p sizes, marking the "Scan mixed paper size" checkbox, carefully load smaller documents so that they can be fed straight. If those documents cannot be fed straight, it is recommended to scan only documents of about the same size at a time.
Right-Click Menu.
hen clear the "Allow
.
document skew does
documents, clean rollers as often
uide
click
e
ning] tab
d switch
led
efer
aper
k
Did you put multiple small-size materials
18
Symptom Check This Item Remedy
Is ScanSnap Organizer or CardMinder running?
If these applications are running and one of them is active, the ScansSnap interacts with the active application and scanned images are opened
with it. Therefore, the ScanSnap Quick Menu is not displayed. To display the ScanSnap Quick Menu, exit th
ese applications or deselect them. Refer to "ScanSnap S510 Operator’s Guide 4.6
action with Applications".
e
n application in advance,
ck
The left-Click Menu is hidden.
Application cannot be selected in the "ScanSnap Manager – Scan and Save Settings" dialog box.
Is the ScanSnap in Quick Menu Mode? (Does the Quick Menu appear afte
r scanning?) Is the "ScansSnap Manager – Scan and Save Settings" dialog box open? Is the ScanSnap in Quick Menu Mode? In Quick Menu Mode, you do not have to select an application beforehand. You ca select an a
pplication in the ScanSnap Quick
n
About Automatic Inter On the Right-Click Menu, uncheck [Us ScanSnap Quick Menu]. Close the "ScanSnap Manager – Scan and Save Settings" dialog box. If you want to select a use Left-Click Menu Mode. T o use Left-Cli Menu Mode,
uncheck [Use ScanSnap Quick
Menu] on the Right-Click Menu.
Menu after scanning.
Business cards cannot be scanned when the ScanS Quick Menu is used.
nap
In Quick Menu Mode, business cards can scanned.
not be inder, and then press the [SCAN]
Start CardM button with CardMinder being active, Scanned business card images are displayed in
CardMinder. Files created by using the ScanSnap cannot be opene with a s
pecified application. (For example, an error occur when you try to open a PD file with Adobe
Acrobat.)
Is a folder specified as the Image saving folder on another p
d
ersonal computer or a hard disk on
the network?
s
For those who answered "Yes" to the abo
F
question: did an error occur while files scanned with the ScanSnap were being saved (because,
ve
Verify the location of the Image saving folder, and then delete corrupted files, if any. After that, retry scanning.
for example, a LAN cable came off)? If such network-related errors occur, files may not be saved properly, and corrupted
files may
exist in the folder. When you try to execute "Convert to Word/Excel," an error message "Insufficient memory" or "Not enoug
h memory" is displayed and conversion cannot be executed.
Is emory size larger than the
the installed m tall additional memory if the install recommended size? Ar ions running? Other applications consume memory resou so that enough memory cannot be allocated execution o
f this function.
Did you scan a large number of pages at one
?
time Guide 5.5 Converting into Word / Excel / This function, "Convert to Word/Excel," requires large memory. If a large number of
Ins ed memory size is smaller than the recommended size. Exit other applications, and then retry scanning. e other applicat
rces,
for
Refer to a "Hint" in "ScanSnap S510 Operator’s
PowerPoint Files" and change settings for the virtual memory
. pages are scanned at one time, memory may become insufficient. Did the above methods improve the situa If the above three methods did not improve
*1) For Windows XP, open the "Device Manager" window. Right-click on a compute .
tion? the
situation, i
nstall additional memory.
r name and perform "Scan for hardware changes"
*2)
- Confirm that PC and ScanSnap are powered on and connected properly.
- In the "Device Manag
[System] and delete it
- Close ScanSnap Man
- Go to [Control P
r" window, check if ScanSnap is recognized as
e unk
nown device. If so, go to [Control Panel]
.
er
ag
anel], select [Add or Remove Programs] and uninstall Sca r to
nSnap Manager and ScanSnap Organizer. (Refe
Operator’s Guide Appendix B.)
- Before restarting your PC, remove the following folders:
After uninsta Be careful n
lli ders
ng ScanSnap Manager, delete the following fol
ot fect y
to remove any other folders or files; this will af
and files, and then restart your computer.
our system environment.
ScanSnap S510 Getting Started | 19
For Windows 2000, Windows XP:
Delete the ScanSnap fold
er under:
c: \Documents and Settings\<User name>\Application Data\PFU\ Delete the Driver folder under: c: \Program Files\PFU\ScanSnap\
For Windows Vista:
Delete the ScanS
\User\<User name>\App
c: Delete the Driver folder u c: \Program Files\PFU\Sc
After you have removed th
10.inf
- S5
nap fold
er under:
Data\Roaming\PFU\
nder:
a
nSnap\
e ab s
ove given folders, please confirm if the file
- S510.PNF
in the folder C: \Windows\ have been deleted. If the files still exist, please re ove these two files.
Inf m
HINT
- After the folders and
- Reinstall ScanSn
The folder C:\Windows\Inf may be hidden. To confirm these two files and remove t [Tools] under [Hidd
hidden C:\W remove them
[Fo ck
iles and folders] is marked. After this checkbox m
en f a
ows\Inf folder becomes visible. Check if the S510.inf and S510.pnf fil
ind
.
fil nap disconnected.
es are removed, restart your computer with ScanS
ap Ma
nager and restart.
*3) To confirm whether .0, right-click ScanSnap Manager icon on the task bar
and select [H is displayed in [S
*4) A "Multi-feed"
* Visit our Web site
the scanner is connected with USB1.1 or USB2
elp] ail] b ]
ca
nner and driver information].
is a heets of paper ar
phenomenon where two or more s e fed simultaneously into the scanner.
for y be posted on the FAQ corner at the following
our reference. Other useful information will
Web site.
http://scansnap.
fujitsu.com
4.2. Clearing Paper
1. Open the ADF while pulli
2. Remove the jammed docum
3. Close the ADF.
ng the Cover open lever.
lder Options]. In the [View] tab, check if the che
[About ScanSnap Manager], then click [Det
Jams
ent.
box of [Show hidden files and folders]
hem, select [Explorer]
rked and the setting is applied, the
es exist. If they do,
utton on "Version Information" window. [USB type
You should hear the ADF click when it returns to its original position.
20
S
C
A
N
P
O
W
E
R
Click!
5.
)
Y

Daily Care

This ch
Fire/E
apter describes how to clean the ScanSnap.
WARNING
lectric Shock
Before cleaning th
e scanner, disconnect the AC
adapter from the power outlet.
5.1.

Cleaning Materials

Cleaning Materials Parts No. Remarks
Cl
eaner F1
*1) To purchase the cleaning material, contact a FUJITSU scanner
dealer chased the scanner.
*2) It ma
is used. When cleaning the scanner parts, dampen a cloth with modest quantities of the cleaner. In addition, wipe off the cleaner comple on the surface
where you pur
y take long before the cleaner vaporizes if a large quantity
PA03950-0352
tely with a soft lint-free cloth to leave no residue
of the cleaned parts.
1 bottle (100ml) (*1)(*2)
CAUTION
The glass surface inside the ADF becomes hot during the scanner operation. Before you start cleaning the inside of the scanner, disconnect the AC adapter from the outlet, and wait at least 15 minutes to let the scanner cool down.
Never use water or neutral detergent to
clean the inside of the scanner Do not use aerosol sprays to clean the
scanner. Aerosol sprays cause dirt and dust to enter the scanner, resulting in the scanner failure, malfunction and image error.
.
1. Open the ADF while pulling the Cover open lever.
5.2. Cleani
Clean the scanne a cloth moistened with a
mount of neutral detergent or Cleaner F1 (sold
small a
ely).
separat
ng the Scanner Exterior
r exterior with
Never use paint thinner or other organic
solvents. During the cleaning, take prevent water or
moisture from getting inside the scanner.
Do not use aerosol sprays to clean the scanner. Aerosol sprays cause dirt and dust to enter the scanner, resulting in scanner failure and scanner malfunction.
Cloth
Neutral dete or Cleaner F1
Paint thinner
rgent

5.3. Cleaning Inside of the scanner

ADF
Cover open lever
2. Clean the following locations with a cloth moistened
with Cleaner F1.
Pad ASS
Plastic rollers(x4
Eject rollers (x2)
Pick roller
inside of the scanner with a cloth moistened with
Clean Cleaner F1. In an alternating succession of scanning documents, the accum
ulated paper-powder and dust inside the scanner causes a As a this gu you a mo tone Clean the refer
scanning error.
guideline, clean the ADF every 1,000 scans. Note that
ideline varies according to the type of documents
re scanning. For example, the ADF must be cleaned
re frequently when scanning documents on that the
r has not been sufficiently fixed on.
ADF according to the following procedure
ring to the illustrations.
Glass (x2)
(Located on the ADF cover and opposite side.)
Feed rollers (x2)
ScanSnap S510 Getting Started | 21
Turn off the scanner before cleaning the following locations.
Pad ASSY (x1)
Clea the Pad ASSY downward. When cleaning the
n Pad ASSY, take care catching on the metal
G posite side)
lass (x2 on the ADF and the op
Clean lightly.
to prevent the cloth from
parts.
Pick roller (x1)
Clean lightly g care no and dam the surface cleanin adversely affects the pickup performance.
takin t to scratch age
the roller. Take p
of a
ick roller as blac
g the P k the roller
rticular care in debris on
Plastic rollers (x4 on the ADF cover)
Clean them lightly while rotating the rollers with your fingers. Take care not to roughen the surface of the rollers. Take particular care in cleaning the plastic rollers, as black debris on the rollers adversely affects the pickup performance.
Turn on the scanner before cleaning the following locations. Clean the following rollers, while rotating them.
Fee rolle
d rs (x2)
Clean
the rollers lightly taking care not to roughen
the sur
face of the rollers. Take particular care in
cleani
ng the feed rollers, as black debris on the
rollers ad
Eject rollers (x2)
versely affects the pickup performance.
Clean the rollers lightly taking care not to roughen the surface of the rollers. Take particular care in cleaning the eject rollers, as black debris on the rollers adversely affects the pickup performance.
To rotate the feed rollers and the eject rollers, press the [POWER] button while holding down the [SCAN] button. As a guideline, six presses of the [POWER] button and [SCAN] button simultaneously make the rollers to rotate one full turn.
3.
Close the ADF.
ADF
Connect the only when c the Eject rollers.
AC adapter and AC cable
leaning the Feed rollers and
When you closed the ADF, make sure that it is completely closed. Otherwise, paper jams or other feeding troubles may occur.

5.4. Cleaning the Carrier Sheet

If the Carrier Sheet is used extensively, dirt and dust may stick onto the surface or the interior and cause scanning errors. Clean it regularly.
<Cleaning method>
dry, soft cloth, or
Use a a soft cloth slightly moistened with
er F1 or a mild detergent to lightly clean off the dirt
Clean and dust from the surface and the interior of the Carrier Sheet.
Never use paint thinner or other organic
solvents. Do not rub too hard. Otherwise, the Carrier
Sheet may be scratched or be deformed. After cleaning the interior of the Carrier
Sheet with Cleaner F1 or a mild detergent, dry the Carrier Sheet completely before closing it. As a guideline, it is recommended to replace
the Carrier Sheet every 500 scans. Refer to "6.4. Purchasing the Carrier Sheet" for details on purchasing a Carrier Sheet.
22
スキャン
While holding down
the [SCAN] button…
e-
スキャン
…press the
[POWER] button.

6. Consumables/Carrier Sheet

This c how to replace and purchase
hapter describes
cons ar replacement parts.
umables and regul
WARNING
B the AC
efore you replace the consumables, disconnect
adap wer outlet to turn off the scanner.
Electric Shock Fire/
ter from the po
6.2. Repl c
a ing the Pad ASSY
Replace the Pad ASSY followi
1.
Remove the documents on the Paper chute.
2. lever.
Open the ADF while pulling the Cover open
ng the procedure below.

6.1. Part Numbers and Replacement Cycle of Consumables

The fo
llowing table lists the part numbers of consumables
and sh
ows rough guidelines for replacing these parts.
No.
Description P/N Replacement Cycle
00 scan or one
1
Pad ASSY PA03360-0002
2
Pick roller PA03360-0001
These n
replacement cycles are rough guidelines whe
A4/Let . The
ter wood-free paper 64 g/m
2
actual cycle may differ depending on the scanned paper.
only the consumables specified by PFU LIMITE
Use D.
HINT
To estimate when the consumables will have to be replaced and already scan
1. Right-click the "ScanSnap Manager" icon on the task bar.
2. Click [Check consumable supplies] at the men
to get an overlook of the
ned pages, refer to the following:
50,0
100,000 scans or
one year
(17 lb) is used
year
S
u.
Paper chute
ADF
Cover open lever
Remove the Pad ASSY.
3.
Pull out the Pad ASSY in the direction of the arrow while pinching both ends of the Pad ASSY.
Pad ASSY
ADF
(The window ("Check consumable status"
screen) that indicates how many times consumables have been used will be displayed.
Replace the consumables referring to "Target value to change supplies" as a rough guideline. For details about consumables and where to purchase them, visit the following Website or contact the Fujitsu scanner dealer where you purchased your scanner. [Website] http://scansnap.fujitsu.com/
4. Attach
Pad ASSY
the new Pad ASSY.
ADF
Make sure that the Pad ASSY is completely attached. Otherwise, document jams or other feeding errors may occur.
ScanSnap S510 Getting Started | 23
5. Close the ADF.
3. Adjust the Side guide to the "A5" size.
ADF
You should hear the ADF click when it returns to its
original position.
6. Turn on the scanner.
S anager ic anges f
canSnap M on ch rom to .
ght-click the canSnap Manage on
7. Ri "S r" icon the k bar, and s
tas elec ab
the menu.
from
t [Check consum le supplies]
8. In the "Check consumable status" window, click th
S
S
e
[Reset] button of Pad ASSY Count.
A5
4. Remove the Sheet guide.
Pinch the Pickup tabs on the Sheet guide to pull the
A5
Sheet guide to remove it.
Sheet guide
5. Rotate the Pick roller bushing (left side) in the
direction of the arrow.
Pick roller
Pickup tab
The counter is reset t
o "0".

6.3. Replacing the Pick Roller

Replace the Pick roller following the procedure below.
1. Remove the document on the Paper chute.
2. Open .
the ADF while pulling the Cover open lever
Paper chute
ADF
Cover open lever
er
Pick roll
6.
Remove the Pick roller with its shaft. Slightly pull up the left part of the Pick roller sh (about 5mm), move it towards the left side, and th raise it to remove from the scanner.
bushing
Pick roller shaft
aft
en
24
Pick roller shaft
Pick roller
If the around the pick roller is dirty by p
-powder, it may cause a scanning erro Remove the dirt using a soft cloth moistened with Cleaner F1.
* Do not use water, mild detergent or air-spray.
7. Remove the Pick roller from its shaft.
Pull out the shaft from the Pick roller while lifting up its tab.
aper
r.
Tab
Shaft
Pick roller
If you push up the pick roller tab using your fingernail, your fingernail may be hurt or ge chipped. If you cannot push it up with your fingernail, use a paper clip to push up the pick roller tab.
1
2
8. Attach the new Pick roller to the shaft.
Insert the shaft aligning the protrusion with the slot on the new Pick roller.
Pick roller
t
successfully
Shaft
. Fix the Pick roller bushing (left) by rotatin
10 g it in the
Bushing
Pick roller
direction of the arrow.
Pick roller
Make sure that the Pick roller is completely attached. Otherwise, document jams or other feeding errors may occur.
Pick roller bushing
Shaft
11. Attach the sheet guide to the scanner.
Pinch the pickup tabs on the sheet guide and attach the sheet guide to the scanner.
Sheet guide
Pickup tab
Slot
Shaft
Protrusion
9. Install the Pick roller with its shaft to the scan
Insert the right end of the shaft to the roller
bushing
(right), and set the shaft to the slot while lowering it
ner.
.
You should hear the sheet guide click when it
returns to its original position.
Make sure that the sheet guide is completely attached. Otherwise, document jams or other feeding errors may occur.
ScanSnap S510 Getting Started | 25
12.
Close the ADF.
ADF
You should hear the ADF click when it returns to its
original po
13. Turn on t e
ScanSnap hanges from to .
14. Right-click the "ScanSnap Manager" icon on the
task bar, and select [Check consumable
sition.
h
scanner.
Manager icon c
S
S
supplies]
from the menu.
15. heck consumable status" window, click the
In the "C [Reset
] button of the Pick Roller Count.

6.4. Purchasing the Carrier Sheet

If the
"Carrier Sheet" bundled in this product cannot be used for scanning due to damage or wear-and-tear, you can purch
ase just the Carrier Sheet separately.
As a
guideline, it is recommended to replace the Carrier
Sheet e
very 500 scans.
Howe
ver, the number of times of use differs according to
usag
e. If scratches and dirt are conspicuous, please replace
the Carrier Sheet accordingly.
The desc fo
ription of the Carrier Sheet and part number are as
llows:
Description Qty P/N
ScanSnap Carrier Sheet 5 pcs FI-511ES-WW
26
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