Basic Operation Guide
P3PC-5472-04ENZ2
(Windows)
Contents
About This Manual ................................................................................................................. 4
Safety Information.................................................................................................................................. 5
Manuals ...............................................................................................................................................6
Trademarks...........................................................................................................................................9
Manufacturer....................................................................................................................................... 10
Symbols Used in This Manual................................................................................................................ 11
Arrow Symbols in This Manual............................................................................................................... 12
Screen Examples in This Manual ........................................................................................................... 13
Abbreviations Used in This Manual ........................................................................................................ 14
What You Can Do with the ScanSnap ................................................................................. 16
Scanning a Document.......................................................................................................... 17
Scanning a Long Page......................................................................................................... 22
Scanning Documents of Different Widths or Lengths in One Batch..................................... 26
ScanSnap Overview............................................................................................................. 31
Parts and Functions .............................................................................................................................32
System Requirements ..........................................................................................................................34
Overview of the Software Related to the ScanSnap.................................................................................. 36
How to Install the Software....................................................................................................................37
ScanSnap Manager Icon....................................................................................................................... 38
Right-Click Menu .................................................................................................................................39
ScanSnap Setup Window ..................................................................................................................... 41
Turning the ScanSnap On or Off ............................................................................................................ 42
Turning the ScanSnap On.............................................................................................................. 43
Turning the ScanSnap Off.............................................................................................................. 45
Sleep Mode.................................................................................................................................. 46
Automatic Power OFF ...................................................................................................................47
Documents to Scan.............................................................................................................................. 48
What You Can Do with Related Software ............................................................................ 50
What You Can Do with the ScanSnap Organizer...................................................................................... 51
Basic Operation Procedure of ScanSnap Organizer .......................................................................... 52
Managing Files ............................................................................................................................. 54
Using Files................................................................................................................................... 56
What You Can Do with CardMinder ........................................................................................................ 57
Basic Operation Procedure of CardMinder ....................................................................................... 59
Linking Card Data with Other Applications........................................................................................ 62
Searching Card Data with the Basic Search Toolbar.......................................................................... 63
Searching Card Data with CardMinder Viewer ..................................................................................64
Attaching a File to Card Data.......................................................................................................... 65
Useful Usages...................................................................................................................... 66
Managing Paper Documents by Folder on a Computer .............................................................................67
Saving Business Cards to a Computer.................................................................................................... 70
Troubleshooting ...................................................................................................................72
2
How to Find Your Solution..................................................................................................................... 73
If Your First Attempt to Install Failed ....................................................................................................... 74
If You Have Installed the Software Before ...............................................................................................75
Uninstalling the Software ............................................................................................................... 76
Removing the Installation Information .............................................................................................. 77
Installing the Software from the [ScanSnap Setup] Window ................................................................ 81
Installing One Software at a Time.................................................................................................... 82
When the ScanSnap Manager Icon Does Not Appear............................................................................... 83
Displaying the ScanSnap Manager Icon........................................................................................... 84
When ScanSnap Manager Does Not Operate Normally ............................................................................ 85
Removing Unnecessary Icons from the Notification Area.................................................................... 86
Checking the Connection between the ScanSnap and the Computer ................................................... 87
Checking If ScanSnap Manager Is Operating Normally ...................................................................... 88
Removing the ScanSnap's Connection Information ........................................................................... 91
When You Cannot Uninstall the Software................................................................................................ 93
Cleaning ............................................................................................................................... 94
Cleaning Materials ...............................................................................................................................95
Cleaning the Outside of the ScanSnap ................................................................................................... 96
Cleaning the Inside of the ScanSnap ...................................................................................................... 97
Consumables ..................................................................................................................... 101
Part Numbers and Replacement Cycle of Consumables.......................................................................... 102
Checking the Status of Consumables ................................................................................................... 103
Replacing Consumables ..................................................................................................................... 104
Replacing the Pad Assy............................................................................................................... 105
Replacing the Pick Roller Assembly .............................................................................................. 108
Appendix ............................................................................................................................ 113
Updating the Software ........................................................................................................................ 114
Uninstalling the Software .................................................................................................................... 115
Specifications of the ScanSnap............................................................................................................ 117
About Customer Support and Maintenance ....................................................................... 119
3
About This Manual
l "Safety Information" (page 5)
l "Manuals" (page 6)
l "Trademarks" (page 9)
l "Manufacturer" (page 10)
l "Symbols Used in This Manual" (page 11)
l "Arrow Symbols in This Manual" (page 12)
l "Screen Examples in This Manual" (page 13)
l "Abbreviations Used in This Manual" (page 14)
About This Manual
4
Safety Information
Safety Information
The attached "Safety Precautions" manual contains important information about the safe and correct
use of the ScanSnap. Make sure that you read and understand it before using the ScanSnap.
5
Manuals
Read the following manuals according to your needs when using the ScanSnap.
Before Using the ScanSnap
Manual Description and Location
Safety Precautions This manual contains important information about the safe use of the ScanSnap.
Make sure you read this manual before using the ScanSnap.
This manual is included in the package.
In addition, after installing the software you can refer to this manual in the following
procedure:
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manuals] → [S1300i Safety
Precautions].
l Windows 8.1
Click on the lower left side of the Start screen, and select [S1300i Safety
Precautions] under [ScanSnap Manuals] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap
Manuals] → [S1300i Safety Precautions].
l Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manuals] → [S1300i Safety
Precautions].
Manuals
When Setting Up the ScanSnap
Manual Description and Location
ScanSnap S1300i Getting
Started
This manual explains the setup procedure from the moment you open the package to
testing the operations.
Getting Started is included in the package.
In addition, after installing the software you can refer to this manual in the following
procedure:
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manuals] → [S1300i Getting
Started].
l Windows 8.1
Click on the lower left side of the Start screen, and select [S1300i Getting
Started] under [ScanSnap Manuals] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap
Manuals] → [S1300i Getting Started].
l Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manuals] → [S1300i Getting
Started].
6
Manuals
When Operating the ScanSnap
Manual Description and Location
ScanSnap S1300i Basic
Operation Guide (this
manual)
ScanSnap Advanced
Operation Guide
ScanSnap Manager Help This Help file describes the windows, operational troubles and the solutions, as well as
This manual explains the basic operations and cleaning procedure for the ScanSnap.
This manual describes operations including various scanning methods and useful
usages of the ScanSnap.
You can refer to this manual at the following website.
http://www.pfu.fujitsu.com/imaging/downloads/manual/advanced/v62/en/common/
index.html
messages of the ScanSnap Manager.
This manual can be accessed by one of the following methods:
l Right-click the ScanSnap Manager icon
far right of the taskbar, and select [Help] → [Help] from the "Right-Click Menu"
(page 39).
l Click the Help button ( ) for ScanSnap Manager.
l Press the [F1] key on the keyboard while a window is displayed.
l Click the [Help] button in any window.
in the notification area located at the
When Saving Scanned Images to a Mobile Device
Manual Description and Location
ScanSnap Basic Operation
Guide (Mobile Connection
for iOS)
ScanSnap Basic Operation
Guide (Mobile Connection
for Android)
This manual describes operations to be performed on an iOS-based mobile device
when you save scanned images to the mobile device.
This manual can be accessed by the following method:
1. Start up ScanSnap Connect Application on the mobile device.
a The [File List] screen appears.
2. Tap the [
a The [Information] screen appears.
3. Tap the [Help] button.
This manual describes operations to be performed on an Android-based mobile device
when you save scanned images to the mobile device.
This manual can be accessed by the following method:
1. Start up ScanSnap Connect Application on the mobile device.
a The [File List] screen appears.
] button.
2. Tap .
a The menu appears.
3. Tap [Help].
7
Manuals
Manual Description and Location
Scan to Mobile Help This Help file describes the operations, windows, and messages of Scan to Mobile.
This Help file can be accessed by one of the following methods:
l The [Scan to Mobile] icon is displayed in the menu that appears when you click
in the notification area located at the far right of the taskbar. Right-click the
[Scan to Mobile] icon, and select [Help] from the menu that appears.
l Press the [F1] key on the keyboard while a window is displayed.
l Click the [Help] button in any window.
When Updating the Software
Manual Description and Location
ScanSnap Online Update
Help
This Help file describes the operations, windows, and messages of ScanSnap Online
Update.
This Help file can be accessed by one of the following methods:
l Press the [F1] key on the keyboard while a window is displayed.
l Click the Help button in any window.
When Using Related Applications
Manual Description and Location
ScanSnap Organizer Help This Help file describes the operations, windows, and messages of ScanSnap
Organizer.
This Help file can be accessed by one of the following methods:
l Click the Help button ( ) for ScanSnap Organizer.
l Press the [F1] key on the keyboard while a window is displayed.
l Click the [Help] button in any window.
CardMinder Help This Help file describes the operations, windows, and messages of CardMinder.
This Help file can be accessed by one of the following methods:
l Click the Help button ( ) next to the Basic Search Toolbar.
l Press the [F1] key on the keyboard while a window is displayed.
l Click the [Help] button in any window.
ABBYY FineReader for
ScanSnap User's Guide
This manual describes the overview and operations of ABBYY FineReader for
ScanSnap.
This Help file can be accessed by one of the following methods:
l Press the [F1] key on the keyboard while a window is displayed.
l Click the [Help] button in any window.
8
Trademarks
Trademarks
Microsoft, Windows, Windows Vista, Excel, PowerPoint, Outlook, SharePoint, Windows Live,
Internet Explorer, and OneDrive are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Word is the product of Microsoft Corporation in the United States.
Adobe, Acrobat, and Reader are either registered trademarks or trade names of Adobe Systems
Incorporated in the United States and/or other countries.
Intel and Intel Core are registered trademarks or trademarks of Intel Corporation in the United States
and other countries.
ABBYY™ FineReader™ Engine © ABBYY. OCR by ABBYY
ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some
jurisdictions.
Evernote is a registered trademark or trademark of Evernote Corporation.
Google, Android, Google Play, and Google Drive are registered trademarks or trademarks of Google
Inc. Use of these registered trademarks or trademarks is subject to Google Permissions.
Salesforce, the Salesforce logo, and Salesforce CRM are registered trademarks or trademarks of
salesforce.com, inc. in the United States and other countries.
Wi-Fi, Wi-Fi Protected Setup, and the Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance.
ScanSnap, the ScanSnap logo, ScanSnap Manager, ScanSnap Organizer, CardMinder, and Rack2Filer are registered trademarks or trademarks of PFU LIMITED in Japan.
Other company names and product names are the registered trademarks or trademarks of the
respective companies.
9
Manufacturer
Manufacturer
PFU LIMITED
YOKOHAMA i-MARK PLACE, 4-4-5 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8567, Japan
© PFU LIMITED 2014-2015
10
WARNING
CAUTION
Symbols Used in This Manual
Symbols Used in This Manual
The following indications are used in this manual to obviate any chance of accident or damage to
you and people near you, and your property. Warning labels indicate the warning level and
statements. The symbols indicating warning levels and their meanings are as follows.
Indication Description
This indication alerts operators of an operation that, if not strictly observed, may result
in severe injury or death.
This indication alerts operators of an operation that, if not strictly observed, may result
in safety hazards to personnel or damage to the product.
11
Arrow Symbols in This Manual
Arrow Symbols in This Manual
Right-arrow symbols (→) are used to connect icons or menu options you should select in
succession.
Example: Select [Start] menu → [Computer].
12
Screen Examples in This Manual
Screen Examples in This Manual
Microsoft product screenshots are reprinted with permission from Microsoft Corporation.
The screenshots used in this manual are of Windows 7.
The actual windows and operations may differ depending on the operating system.
Icon in the Notification Area
The ScanSnap Manager icon is displayed in the menu which appears when you click in the
notification area.
To have the ScanSnap Manager icon always displayed in the notification area, drag the icon
and drop it onto the notification area.
The notification area is located at the far right of the taskbar.
The explanations in this manual use the case in which the ScanSnap Manager icon is always
displayed in the notification area.
13
Abbreviations Used in This Manual
Abbreviations Used in This Manual
Also, the following abbreviations are used in this manual.
Abbreviation Used Designation
Windows 10
Windows 8.1
Windows 8
Windows 7
Windows Vista
Windows XP
Windows Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, or Windows XP
Microsoft Office
Word
Excel
PowerPoint
Windows® 10 Home operating system, English Version
Windows® 10 Pro operating system, English Version
Windows® 10 Enterprise operating system, English Version
Windows® 10 Education operating system, English Version
Windows® 8.1 operating system, English Version
Windows® 8.1 Pro operating system, English Version
Windows® 8.1 Enterprise operating system, English Version
Windows® 8 operating system, English Version
Windows® 8 Pro operating system, English Version
Windows® 8 Enterprise operating system, English Version
Windows® 7 Starter operating system, English Version
Windows® 7 Home Premium operating system, English Version
Windows® 7 Professional operating system, English Version
Windows® 7 Enterprise operating system, English Version
Windows® 7 Ultimate operating system, English Version
Windows Vista® Home Basic operating system, English Version
Windows Vista® Home Premium operating system, English Version
Windows Vista® Business operating system, English Version
Windows Vista® Enterprise operating system, English Version
Windows Vista® Ultimate operating system, English Version
Windows® XP Home Edition operating system, English Version
Windows® XP Professional operating system, English Version
operating system
Microsoft® Office
Microsoft® Word 2013
Microsoft® Word 2010
Microsoft® Office Word 2007
Microsoft® Office Word 2003
Microsoft® Excel® 2013
Microsoft® Excel® 2010
Microsoft® Office Excel® 2007
Microsoft® Office Excel® 2003
Microsoft® PowerPoint® 2013
Microsoft® PowerPoint® 2010
Microsoft® Office PowerPoint® 2007
Microsoft® Office PowerPoint® 2003
14
Abbreviation Used Designation
SharePoint
Internet Explorer
Microsoft Edge
.NET Framework
ABBYY FineReader for
ScanSnap
Google Drive
Microsoft® SharePoint® Server 2010, English Version
Microsoft® Office SharePoint® Server 2007, English Version
Microsoft® Office SharePoint® Portal Server 2003, English Version
Microsoft® SharePoint® Foundation 2010, English Version
Microsoft® Windows® SharePoint® Services 2.0/3.0, English Version
Windows® Internet Explorer
Microsoft® Internet Explorer
Microsoft® Edge
Microsoft® .NET Framework
ABBYY FineReader for ScanSnap
All the descriptions in this manual assume the usage of ABBYY FineReader for
ScanSnap bundled with the ScanSnap. Unless otherwise specified, the term ABBYY
FineReader for ScanSnap refers to the ABBYY FineReader for ScanSnap bundled
with the ScanSnap.
Note that ABBYY FineReader for ScanSnap may be upgraded without notice. If the
descriptions in this manual differ from the actual displayed screens, refer to the
ABBYY FineReader for ScanSnap User's Guide.
Google Drive
Abbreviations Used in This Manual
®
®
™
™
Android
ScanSnap Color Image Scanner ScanSnap S1300i
Android
™
15
USB Cable
USB Bus
Power Cable
What You Can Do with the ScanSnap
What You Can Do with the ScanSnap
Scanning Multiple Documents
A document stack with a thickness of 1 mm (0.04 in.) or less (for A4 or smaller sizes: up to 10 sheets
with 80 g/m2 [20 lb] paper weight) can be loaded into the ScanSnap for scanning.
For details, refer to "Scanning a Document" (page 17).
Using the USB Bus-Powered Drive that Does Not Require Any Power
Supply
You can use the ScanSnap in an environment where no power supply is available, such as outside
or on a business trip, by connecting the ScanSnap to a USB port on a computer.
16
Back
At an Angle
Feed Direction
Scanning a Document
Scanning a Document
You can scan documents such as handouts for meetings or business cards.
For details about documents that can be scanned, refer to "Documents to Scan" (page 48).
1. If you are loading multiple sheets, check the number of sheets.
The maximum number of sheets in the ScanSnap is as follows:
For A4 or smaller sizes: Up to 10 sheets can be loaded (with paper weight of 80 g/m2 [20 lb]
and thickness of the document stack under 1 mm [0.04 in.]).
ATTENTION
If you try to scan more than the maximum amount that can be loaded, the following problems
may occur:
l Files cannot be properly created due to excessive file size.
l Paper jams occur during scanning.
2. Fan the documents.
1. Hold both ends of the documents and fan them a few times.
2. Rotate the documents 90 degrees and fan them in the same manner.
3. Straighten the edges of the documents and slightly displace the top edges at
an angle.
ATTENTION
Paper jams or damage to documents may occur if you scan the documents without aligning the
edges first.
4. Open the ADF paper chute (cover) of the ScanSnap.
17
ADF Paper Chute (Cover)
Extension
Side Guide
Scanning a Document
a The [Scan] button flashes in blue. The button returns to being lit normally when document
scanning is enabled.
In addition, the ScanSnap Manager icon in the notification area located at the far right of
the taskbar changes from to .
5. Pull out the extension.
6. Load the documents in the ADF paper chute (cover).
Load the documents face-down and top-first with their back facing you. Adjust the number of
documents so that they do not go beyond the reference marks and are kept within the side
guides when they are loaded.
18
Documents
Scanning a Document
ATTENTION
When the [Place document face up] checkbox is selected in the [Scanning mode option] window,
load the documents face-up and bottom edge down.
To open the [Scanning mode option] window, click the [Option] button in the [Scanning] tab of the
"ScanSnap Setup Window" (page 41).
7. Adjust the side guides to the width of the documents.
Hold each side guide in the middle to adjust them. Otherwise, the documents may be fed
skewed.
8. Press the [Scan] button on the ScanSnap to start a scan.
ATTENTION
Do not perform the following operations during scanning. Doing so will stop scanning.
l Connect or disconnect the ScanSnap and other USB devices.
l Close the ADF paper chute (cover).
l Switch users.
l Allow the computer to enter sleep mode.
a The [Scan] button on the ScanSnap flashes in blue while the documents are being
scanned.
The [ScanSnap Manager - Image scanning and file saving] window appears.
19
Scanning a Document
a The Quick Menu appears when the scanning is completed.
9. In the Quick Menu, click the icon of the application to link with ScanSnap
Manager.
a The selected application starts up. For details, refer to the Advanced Operation Guide.
ATTENTION
l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the
Quick Menu and finish the process, or close the Quick Menu before you perform the next
scan.
l Do not move, delete, or rename scanned images using other applications while the Quick
Menu is displayed.
20
Scanning a Document
HINT
l Clicking displays the description of an application. Placing the mouse cursor over the
icon of another application displays the description of the application.
l Performing a scan while an application that can be automatically linked with is active
automatically starts the linkage between ScanSnap Manager and the application.
For details, refer to the Advanced Operation Guide.
21
ADF Paper Chute (Cover)
Extension
Scanning a Long Page
Scanning a Long Page
Documents up to 863 mm (34 in.) in length can be scanned.
For details about documents that can be scanned, refer to "Documents to Scan" (page 48).
HINT
For details about how to load documents that are 360 mm (14.17 in.) or less in length, refer to
"Scanning a Document" (page 17).
1. Open the ADF paper chute (cover) of the ScanSnap.
a The [Scan] button flashes in blue. The button returns to being lit normally when document
scanning is enabled.
In addition, the ScanSnap Manager icon in the notification area located at the far right of
the taskbar changes from
to .
2. Pull out the extension.
3. Load only one document in the ADF paper chute (cover).
Hold the document with your hand so that it does not fall out of the ADF paper chute (cover).
22
Scanning a Long Page
4. Press the [Scan] button on the ScanSnap (for three seconds or longer) until
the button flashes in blue to start a scan.
ATTENTION
l Secure enough space where the scanned documents are ejected from the ScanSnap, and
pick up the documents with your hands to prevent them from falling off the unit where the
ScanSnap is placed on.
l Do not perform the following operations during scanning. Doing so will stop scanning.
- Connect or disconnect the ScanSnap and other USB devices.
- Close the ADF paper chute (cover).
- Switch users.
- Allow the computer to enter sleep mode.
HINT
When you scan the first page as a long page and continue scanning, the subsequent documents
are also scanned as long pages.
a The [Scan] button on the ScanSnap flashes in blue while the documents are being
scanned.
The [ScanSnap Manager - Image scanning and file saving] window appears.
23
Scanning a Long Page
a The Quick Menu appears when the scanning is completed.
5. In the Quick Menu, click the icon of the application to link with ScanSnap
Manager.
When you select
Organizer.
For details, refer to "Managing Paper Documents by Folder on a Computer" (page 67).
, you can manage scanned images by folder with ScanSnap
a The selected application starts up. For details, refer to the Advanced Operation Guide.
24
Scanning a Long Page
ATTENTION
l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the
Quick Menu and finish the process, or close the Quick Menu before you perform the next
scan.
l Do not move, delete, or rename scanned images using other applications while the Quick
Menu is displayed.
HINT
l Clicking
icon of another application displays the description of the application.
l Performing a scan while an application that can be automatically linked with is active
automatically starts the linkage between ScanSnap Manager and the application.
For details, refer to the Advanced Operation Guide.
displays the description of an application. Placing the mouse cursor over the
25
ADF Paper Chute (Cover)
Extension
Scanning Documents of Different Widths or Lengths in One Batch
Scanning Documents of Different Widths or
Lengths in One Batch
Documents of different widths or lengths can be scanned in one batch.
For details about documents that can be scanned, refer to "Documents to Scan" (page 48).
1. Open the ADF paper chute (cover) of the ScanSnap.
a The [Scan] button flashes in blue. The button returns to being lit normally when document
scanning is enabled.
In addition, the ScanSnap Manager icon in the notification area located at the far right of
the taskbar changes from
to .
2. Pull out the extension.
3. Right-click the ScanSnap Manager icon in the notification area located at
the far right of the taskbar, and select the [Scan Button Settings] from the
"Right-Click Menu" (page 39).
a The ScanSnap setup window appears.
4. In the [Paper] tab, select [Automatic detection] in [Paper size].
26
Scanning Documents of Different Widths or Lengths in One Batch
5. Select [None] in [Multifeed Detection].
6. Click the [OK] button to close the ScanSnap setup window.
7. Load documents in the ScanSnap.
1. Align the edges of the documents.
2. Load the documents at the center of the ADF paper chute (cover).
27
Incorrect
Pick Roller Assembly's Width
Scanning Documents of Different Widths or Lengths in One Batch
ATTENTION
l Load all documents over one another above the pick roller (center). Documents that are not
loaded above the pick roller cannot be fed.
l Adjust the side guides to the widest document. If the side guides are not adjusted properly, a
paper jam may occur.
l Load smaller documents so that they can be scanned straight.
If the documents are skewed during scanning, the following problems may occur:
- Part of the document does not appear in the scanned image
- Slant lines appear in the scanned image
- The documents are scanned in a wrong paper size
If the documents are not scanned straight, it is recommended that you select the [Continue
scanning after last page] checkbox in the [Scanning] tab of the "ScanSnap Setup Window"
(page 41), separate the documents by their widths, and scan them in different batches.
8. Press the [Scan] button on the ScanSnap to start a scan.
ATTENTION
Do not perform the following operations during scanning. Doing so will stop scanning.
l Connect or disconnect the ScanSnap and other USB devices.
l Close the ADF paper chute (cover).
28
Scanning Documents of Different Widths or Lengths in One Batch
l Switch users.
l Allow the computer to enter sleep mode.
a The [Scan] button on the ScanSnap flashes in blue while the documents are being
scanned.
The [ScanSnap Manager - Image scanning and file saving] window appears.
a The Quick Menu appears when the scanning is completed.
9. In the Quick Menu, click the icon of the application to link with ScanSnap
Manager.
When you select , you can manage scanned images by folder with ScanSnap
Organizer.
For details, refer to "Managing Paper Documents by Folder on a Computer" (page 67).
29
Scanning Documents of Different Widths or Lengths in One Batch
a The selected application starts up. For details, refer to the Advanced Operation Guide.
ATTENTION
l You cannot start scanning when the Quick Menu is displayed. Either select an icon from the
Quick Menu and finish the process, or close the Quick Menu before you perform the next
scan.
l Do not move, delete, or rename scanned images using other applications while the Quick
Menu is displayed.
HINT
l Clicking
icon of another application displays the description of the application.
l Performing a scan while an application that can be automatically linked with is active
automatically starts the linkage between ScanSnap Manager and the application.
For details, refer to the Advanced Operation Guide.
displays the description of an application. Placing the mouse cursor over the
30
ScanSnap Overview
ScanSnap Overview
This section provides an overview that you should be aware of before operating ScanSnap.
l "Parts and Functions" (page 32)
l "System Requirements" (page 34)
l "Overview of the Software Related to the ScanSnap" (page 36)
l "How to Install the Software" (page 37)
l "ScanSnap Manager Icon" (page 38)
l "Right-Click Menu" (page 39)
l "ScanSnap Setup Window" (page 41)
l "Turning the ScanSnap On or Off" (page 42)
l "Documents to Scan" (page 48)
31
Parts and Functions
3
1
2
5
4
6
This section explains the names and functions of the ScanSnap parts.
Front
Parts and Functions
No. Name Description
1 ADF paper chute (cover) (*1) Open it to use the ScanSnap.
Opening it turns on the ScanSnap. Then, you can load a document
on it.
2 ADF top section Open it to remove jammed documents, replace the Roller Set, or
clean the inside of the ScanSnap.
3 Extension Pull out when scanning long documents.
4 Side guide Adjust to the width of documents to prevent them from getting
skewed.
5 ADF release tab Pull this tab to open the ADF top section.
6 [Scan] button (*1) Starts scanning.
Indicates the status of the ScanSnap as follows:
Blue (lit): Ready
Blue (flashing): Scanning
Orange (flashing): Error
*1: When the ScanSnap has turned off automatically because of the automatic power off function,
either press the [Scan] button (this will not start scanning), or close the ADF paper chute (cover),
then open it again to turn the ScanSnap back on.
For details, refer to "Automatic Power OFF" (page 47).
32
7
8
9
10
Parts and Functions
Back
No. Name Description
7 Tape seal Remove this tape seal after installing the software.
8 Security cable slot Used to connect an anti-theft security cable (commercially available).
9 Power connector Used to connect a power cable.
10 USB connector Used to connect a USB cable.
33
System Requirements
System Requirements
The ScanSnap has the following system requirements.
For the latest information on requirements, please visit the ScanSnap Support Site at:
http://scansnap.fujitsu.com/g-support/en/
Operating system Windows 10 (32-bit/64-bit) (*1)
Windows 8.1 (32-bit/64-bit) (*1)
Windows 8 (32-bit/64-bit) (*1)
Windows 7 (32-bit/64-bit)
Windows Vista (32-bit/64-bit) (*2)
Windows XP (32-bit) (*3)
CPU
Memory 4 GB or more
Display resolution (*4) Windows 10/Windows 8.1/Windows 8: 1024 × 768 pixels or higher
Disk space Free space required to install the software related to the ScanSnap is as follows:
USB port USB 3.0 (*6)/USB 2.0/USB 1.1
Intel® Core™ i5 2.5 GHz or higher
Windows 7/Windows Vista/Windows XP: 800 × 600 pixels or higher
(*5)
l ScanSnap Manager: 700 MB
l ScanSnap Organizer: 670 MB
l CardMinder: 660 MB
l ABBYY FineReader for ScanSnap: 620 MB
l ScanSnap Online Update: 10 MB
l Scan to Microsoft SharePoint: 40 MB
l ScanSnap S1300i Basic Operation Guide: 10 MB
*1: The software bundled with the ScanSnap operates as a desktop application.
*2: Service Pack 2 or later is required.
*3: Service Pack 3 or later is required.
*4: When the font size is large, some screens may not be displayed correctly.
In such a case, use a smaller font size.
*5: To save scanned images, more free space is required.
For details about estimated image data size, refer to the ScanSnap Manager Help.
*6: When the ScanSnap is connected to a USB 3.0 port, the port operates as a USB 2.0 port.
ATTENTION
l If the system requirements above are not satisfied, the ScanSnap may not operate.
l If a USB port on the keyboard or on the monitor is in use, the ScanSnap may not operate.
l When using a commercially available USB hub, use a type that is powered from an electrical power
supply (and that comes with an adapter).
l Scanning speed decreases in the following cases:
- The CPU or the memory does not meet the recommended specifications.
- The version of the USB port or the USB hub is USB 1.1.
l The actual disk space used for the installation of the software and the disk space required for the
installation may be different because of the disk management in your Windows system.
34
System Requirements
l To scan a document, a disk space that is approximately three times larger than the size of the file
to be saved is required.
l If characters are not correctly displayed when using CardMinder, Scan to Mobile, Scan to
Salesforce Chatter, or Scan to Dropbox, perform the following.
- Windows XP
l Select [Control Panel] → [Regional and Language Options] → [Install files for East Asian
languages] in the [Language] tab.
l Install the universal font (Arial Unicode MS) from the setup disk of Microsoft Office 2000 or
later.
- Windows Vista/Windows 7/Windows 8/Windows 8.1/Windows 10
Install the universal font (Arial Unicode MS) from the setup disk of Microsoft Office 2003 or later.
HINT
l For Windows 7, Windows Vista, or Windows XP, when the following software programs are
installed, .NET Framework 4 or an in-place update for .NET Framework 4 (which requires 2 GB of
free disk space at most) may be installed:
- ScanSnap Manager
- ScanSnap Organizer
After installing .NET Framework, apply the updates in Windows Update.
l For Windows 10, Windows 8.1, Windows 8, Windows Vista, or Windows XP, when the following
software programs are installed, .NET Framework 3.5 SP1 (which requires 500 MB of free disk
space at most) may be installed at the same time:
- ScanSnap Manager
- ScanSnap Organizer
- CardMinder
l For Windows XP, when Scan to Microsoft SharePoint is installed, .NET Framework 2.0 (which
requires 280 MB of free disk space at most) may be installed at the same time.
35
Overview of the Software Related to the ScanSnap
Overview of the Software Related to the ScanSnap
This section gives an overview of each bundled software and their functions. You can edit, manage,
and arrange the scanned image by using the following software:
ScanSnap Manager
This scanner driver is required to scan documents with the ScanSnap. Scanned images can be
saved as PDF or JPEG files to a computer.
You need to have ScanSnap Connect Application installed on your mobile device to save PDF or
JPEG files to your mobile device.
You can download ScanSnap Connect Application for your mobile device from its application
market.
ScanSnap Organizer
You can use this application to display image data (PDF or JPEG files) without opening them,
create folders and arrange files as you like.
CardMinder
You can use this application to efficiently digitalize a large number of business cards.
Text recognition can be performed on business cards and you can create a database to facilitate
card data management and searches. Data in the database can be printed and linked with various
applications.
ABBYY FineReader for ScanSnap
This application can perform text recognition on the scanned images using OCR (Optical
Character Recognition) to convert the image data to Word, Excel, or PowerPoint files that can be
edited.
ScanSnap Online Update
This application checks whether the latest updates or software programs are available on the
download server. When the latest updates or software programs are available, you can
automatically apply updates or download and install the software programs manually.
Scan to Microsoft SharePoint
You can easily save files in SharePoint using the ScanSnap.
Evernote for Windows
You can easily save files in Evernote using the ScanSnap.
Dropbox for Windows
You can easily save files to your Dropbox folder using the ScanSnap.
36
How to Install the Software
How to Install the Software
When you insert the Setup DVD-ROM into the DVD-ROM drive on your computer, the [ScanSnap
Setup] window appears.
ATTENTION
l Do not connect the ScanSnap to the computer before installing the software. Doing so may cause
the ScanSnap not to be recognized by the computer. In that case, install the software, and then
reconnect the ScanSnap to the computer.
l If a DVD-ROM drive is not available, the installers for the software programs can be downloaded
from the following web page.
http://scansnap.fujitsu.com/g-support/en/
The functions of each button in the [ScanSnap Setup] window are as follows.
Button
Readme Displays the [Readme] window. You can refer to the Readme file of each software in
Install Products Displays the [Install Products] window. You can start installing software.
Manuals Displays the [Manuals] window. You can refer to Safety Precautions, Getting Started,
Browse DVD Contents Opens Windows Explorer to display the files from the Setup DVD-ROM.
Support Displays contact information for customer support.
Function
this window.
the Basic Operation Guide (this manual), and the manual of each software program in
this window.
37
ScanSnap Manager Icon
ScanSnap Manager Icon
When ScanSnap Manager is running, the ScanSnap Manager icon is displayed in the notification
area. The notification area is located at the far right of the taskbar.
The ScanSnap Manager icon indicates whether or not ScanSnap Manager is successfully
communicating with the ScanSnap. The appearance of the icon changes according to the
communication status as shown below.
This manual assumes that the ScanSnap is powered by a power cable.
Communication Status ScanSnap Manager Icon
Communicating When the ScanSnap is powered by a power cable
When the ScanSnap is powered by a USB bus power cable
Not communicating
HINT
Turn the ScanSnap on to begin communication between ScanSnap Manager and the ScanSnap. For
details about how to turn on the ScanSnap, refer to "Turning the ScanSnap On" (page 43).
You can display the menu for scanning documents and ScanSnap Manager settings from the
ScanSnap Manager icon.
l Right-clicking
Displays the "Right-Click Menu" (page 39).
l Left-clicking
Displays the Left-Click Menu.
For details, refer to the Advanced Operation Guide.
38
Right-Click Menu
Right-Click Menu
This menu appears when you right-click the ScanSnap Manager icon in the notification area
located at the far right of the taskbar.
Item Function
Duplex Scan Scans both sides of the document.Follows the settings configured in [Scan Button
Settings].
Simplex Scan Scans only one side of the document.Follows the settings configured in [Scan Button
Settings].
Scan Button Settings Displays the "ScanSnap Setup Window" (page 41). You can configure the scan
settings in this window.
Profile Management Displays the [ScanSnap Manager - Profile Management] window.
You cannot select [Profile Management] when the [Use Quick Menu] checkbox is
selected in the ScanSnap setup window.
For details, refer to the Advanced Operation Guide.
Connect by Wi-Fi Displays the [ScanSnap Manager - Connect by Wi-Fi] window.
Available with iX500 and iX100.
ScanSnap Folder Settings Displays the ScanSnap setup window. You can configure the scan settings for using
ScanSnap Folder in this window.
For details, refer to the Advanced Operation Guide.
39
Right-Click Menu
Item Function
Show scanning results After scanning is completed, a message appears to inform you whether the image is
rotated.
Check consumable status Displays the [ScanSnap Manager - Check consumable status] window.
You can reset the consumable counters after replacing the consumables.
Preferences Displays the [ScanSnap Manager - Preferences] window.
Help Displays the following menu:
l Help
Opens the ScanSnap Manager Help.
l Troubleshooting
Displays [Troubleshooting] in the ScanSnap Manager Help.
l ScanSnap Portal Site
Opens the ScanSnap global homepage (http://scansnap.fujitsu.com).
l About ScanSnap Manager
Displays the [ScanSnap Manager - Version Information] window.
l ScanSnap information
Displays the [ScanSnap Manager - Scanner and driver information] window.
Displayed when the ScanSnap and computer are connected.
l Online Update
Starts the ScanSnap Online Update.
For details, refer to "Updating the Software" (page 114).
To establish connection Displayed when ScanSnap Manager is not communicating with the ScanSnap
correctly.
Exit Exits ScanSnap Manager.
40
Profile Buttons
Detail Setting Tabs
ScanSnap Setup Window
ScanSnap Setup Window
When you right-click the ScanSnap Manager icon in the notification area located at the far right
of the taskbar, and select [Scan Button Settings] from the "Right-Click Menu" (page 39), the
following ScanSnap setup window appears.
In the ScanSnap setup window, you can use the [Use Quick Menu] checkbox to specify whether or
not to use the Quick Menu. You can also use the profile buttons and detail setting tabs to specify
scan settings according to your scanning needs.
For details, refer to the ScanSnap Manager Help.
41
Turning the ScanSnap On or Off
This section explains how to turn the ScanSnap on or off.
l "Turning the ScanSnap On" (page 43)
l "Turning the ScanSnap Off" (page 45)
l "Sleep Mode" (page 46)
l "Automatic Power OFF" (page 47)
Turning the ScanSnap On or Off
42
Turning the ScanSnap On or Off
Turning the ScanSnap On
1. Turn on the computer.
a The computer starts up and the ScanSnap Manager icon appears in the notification
area located at the far right of the taskbar.
HINT
l If the ScanSnap Manager icon is not displayed in the notification area, start ScanSnap
Manager. Start ScanSnap Manager in the following procedure.
- Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Manager].
- Windows 8.1
Click
[ScanSnap Manager] on the All apps screen.
- Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap Manager]
under [ScanSnap Manager].
- Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Manager].
l If ScanSnap Manager does not automatically start when you log on to your computer, change
the setting in the following procedure:
1. Right-click the ScanSnap Manager icon
[Preferences] from the "Right-Click Menu" (page 39).
a The [ScanSnap Manager - Preferences] window appears.
2. In the [Auto Startup] list, select the [Start up ScanSnap Manager when you log on]
checkbox.
on the lower left side of the Start screen, and select [ScanSnap Manager] under
in the notification area and select
2. Open the ADF paper chute (cover) of the ScanSnap to turn the power on.
a The [Scan] button flashes in blue. The button returns to being lit normally when document
scanning is enabled.
43
Turning the ScanSnap On or Off
In addition, the ScanSnap Manager icon in the notification area changes from to .
ATTENTION
With some computers, the initialization of the ScanSnap may be performed several times when
the computer is started up.
HINT
l It may take more time for the ScanSnap Manager icon in the notification area to change to
depending on computer performance, operating environment, or loading, for example,
when many software programs are running at the same time.
l When the ScanSnap is turned on, a notification informs you of the ScanSnap's
communication status.
To disable notifications of the ScanSnap's communication status, change the setting in the
following procedure:
1. Right-click the ScanSnap Manager icon in the notification area and select
[Preferences] from the "Right-Click Menu" (page 39).
a The [ScanSnap Manager - Preferences] window appears.
2. Clear the [Notify of the communication status] checkbox in the [Status Display] list.
44
Turning the ScanSnap Off
1. Close the ADF paper chute (cover).
a The [Scan] button turns off.
In addition, the ScanSnap Manager icon in the notification area changes from to .
Turning the ScanSnap On or Off
ATTENTION
l Close the ADF paper chute (cover) after putting the extension back.
l If moving the ScanSnap, first turn the power off and remove all cables.
The bottom part of the ScanSnap may become hot when the ScanSnap is being used but this
does not affect ScanSnap operation or cause any physical harm. Be careful not to drop the
ScanSnap when carrying it.
HINT
l The power of the ScanSnap is linked with the power of the computer to which the ScanSnap
is connected. If you keep the ScanSnap connected to the computer, you do not have to worry
about turning the power ON/OFF.
l With some computers, it may take 2 to 3 minutes until the light of the [Scan] button goes out
after the computer is turned off.
l When the ScanSnap is turned off, a notification informs you of the ScanSnap's
communication status.
To disable notifications of the ScanSnap's communication status, change the setting in the
following procedure:
1. Right-click the ScanSnap Manager icon in the notification area and select
[Preferences] from the "Right-Click Menu" (page 39).
a The [ScanSnap Manager - Preferences] window appears.
2. Clear the [Notify of the communication status] checkbox in the [Status Display] list.
45
Turning the ScanSnap On or Off
Sleep Mode
When the ScanSnap is on and has not been used for one minute, it enters sleep (power saving)
mode.
46
Turning the ScanSnap On or Off
Automatic Power OFF
When the ScanSnap is turned on and left unused for the specified time (default is "4 hours"), it will
turn itself off automatically.
To turn the ScanSnap back on, perform one of the following operations:
l Press the [Scan] button on the ScanSnap (this will not start scanning)
l Close the ADF paper chute (cover) and open it again
HINT
l To continue using the ScanSnap, reset the time until auto power-off by performing one of the
following:
- Load a document in the ScanSnap
- Press the [Scan] button on the ScanSnap
- Close the ADF paper chute (cover) and open it again
l You can change the time of the ScanSnap to turn off automatically or change the setting so that it
will not turn off automatically. Set according to the following procedures:
1. Right-click the ScanSnap Manager icon
from the "Right-Click Menu" (page 39).
a The [ScanSnap Manager - Preferences] window appears.
2. In the [Power] list, change the settings for [Power setting] based on how it is connected.
l A notification informs you 5 minutes before the ScanSnap turns off automatically.
in the notification area and select [Preferences]
47
Documents to Scan
Documents to Scan
Conditions for documents that can be loaded into the ScanSnap are as follows:
Office paper, postcards, business cards
Document type Office paper, postcards, business cards
Paper weight
Paper size Width: 50.8 to 216 mm (2 to 8.5 in.)
*1: Scanning starts when you hold down the [Scan] button on the ScanSnap for 3 seconds or longer.
ATTENTION
The following types of documents must not be scanned:
l Documents attached with the metals such as paper clips or staples that can damage the inside of
the ScanSnap
Remove the metals for scanning.
l Documents on which the ink is still wet
Wait until the ink dries completely to scan these documents.
l Documents larger than width 216 mm (8.5 in.), length 863 mm (34 in.)
l Documents other than paper such as fabric, metal foil, OHP film, or plastic card
l Documents with photographs or memo papers attached
64 to 104.7 g/m2 (17 to 20 lb)
Length: 50.8 to 360 mm (2 to 14.17 in.)
l For long page (*1)
216 × 863 mm (8.5 × 34 in.)
Documents that you need to treat with caution
l Documents written in pencil
When you scan documents written in pencil, there may be black traces left on them. Also, dirt
accumulating on the rollers may cause feeding errors. Clean the rollers occasionally when you
scan such documents. For details about how to perform cleaning, refer to "Troubleshooting" in
the ScanSnap Manager Help.
l Carbonless paper
Carbonless paper may contain chemicals that can harm the pad assy and the rollers inside the
ScanSnap. Make sure to perform cleaning occasionally to maintain the scanner performance
when scanning carbonless paper. For details about how to perform cleaning, refer to
"Troubleshooting" in the ScanSnap Manager Help. Depending on the type of carbonless
paper, the life span of the scanner may be shortened compared to scanning office paper.
l Scanning the following types of documents can result in documents being damaged or
scanned incorrectly.
- Documents smaller than width 50.8 mm (2 in.), length 50.8 mm (2 in.)
- Documents that weigh less than 64 g/m2 (17 lb)
- Documents with an uneven surface (such as envelopes and paper sheets with attached
materials)
- Wrinkled or curled documents
- Folded or torn documents
- Tracing paper
48
Documents to Scan
- Coated paper
- Photographs (photographic paper)
- Perforated or punched documents
- Documents that are not rectangular or square
- Carbon paper or thermal paper
- Documents with memo papers or sticky notes attached
Picture Postcards
Picture postcards can be scanned when a power cable connection is used.
Document type Picture postcards
Paper weight
Paper size Width: 50.8 to 100 mm (2 to 3.9 in.)
ATTENTION
l All conditions below must be satisfied when scanning picture postcards. Otherwise, paper jam may
occur.
- Power cable connection
- Normal room temperature and humidity levels
- Load the picture postcard face-down in the ScanSnap
l When you scan photographs or picture postcards, be aware that the picture side may get damaged.
It is the responsibility of the customer to scan photographs or picture postcards.
64 to 326 g/m2 (17 to 87 lb)
Length: 50.8 to 148 mm (2 to 5.8 in.)
49
What You Can Do with Related Software
What You Can Do with Related Software
This section explains the basic operation procedure of software related to the ScanSnap and gives
an overview of its functions.
l "What You Can Do with the ScanSnap Organizer" (page 51)
l "What You Can Do with CardMinder" (page 57)
50
Main Window
Scan documents with the ScanSnap
Check thumbnails and
organize files for various uses
What You Can Do with the ScanSnap Organizer
What You Can Do with the ScanSnap Organizer
ScanSnap Organizer is an application used for displaying, organizing, and managing image data
(PDF or JPEG files) scanned with the ScanSnap.
You can use this application to display image data (PDF or JPEG files) without opening them, create
folders and arrange files for various uses.
Pages of a PDF file can also be flipped through in thumbnails to verify the scanned image data.
l "Basic Operation Procedure of ScanSnap Organizer" (page 52)
l "Managing Files" (page 54)
l "Using Files" (page 56)
51
What You Can Do with the ScanSnap Organizer
Basic Operation Procedure of ScanSnap Organizer
This section explains the basic operation procedure of ScanSnap Organizer.
1. Start up ScanSnap Organizer.
Start up ScanSnap Organizer by double-clicking the [ScanSnap Organizer] icon on the
desktop.
2. Scan documents with the ScanSnap.
a A list of scanned images is displayed in ScanSnap Organizer.
3. Start up ScanSnap Organizer Viewer.
Double-click a scanned image to start up the Viewer Window for displaying and editing
scanned images.
52
What You Can Do with the ScanSnap Organizer
4. In the Viewer Window, check the orientation of scanned images, and check
for unnecessary pages.
Rotate any scanned images that are not oriented correctly. Delete any unnecessary pages.
Make other edits such as inserting a page where necessary.
5. Exit ScanSnap Organizer Viewer.
To exit ScanSnap Organizer Viewer, click the Application button and then click the [Exit] button
in the menu that appears.
53
Proposal
If you set "proposal"
as a keyword,
you can recognize that
the file is the proposal file
without opening it.
Mark the characters
on a document
"Proposal" can be used as a keyword
to search for the file
Document PDF file with a keyword
Proposal
Proposal
Scan the document
with the ScanSnap
What You Can Do with the ScanSnap Organizer
Managing Files
For details about operations, refer to the ScanSnap Organizer Help.
Setting Keywords for a File
You can set a character string (keyword) indicating the content of a PDF file so that you can
immediately recognize the file without opening it.
Setting a Marked Character String as a Keyword
Keywords can be set to a PDF file by using the keyword setting function.
These keywords can be used when you search for PDF files.
When black and white documents that have been marked are scanned by the ScanSnap, the
marked character strings are set as keywords for the PDF file.
For other keyword setting methods, refer to ScanSnap Organizer Help.
Recognizing a Character String in a Page to Embed It into the Page
By using text recognition (OCR) software, you can embed character strings into the page of a PDF
file scanned by the ScanSnap, and then search the PDF file using the character strings.
54
OCR recognizes "proposal"
as textual information.
PDF file
"Proposal" can be used
as a keyword
to search for the file
Proposal
Proposal
Proposal
PDF files with keywords Main Window
Statistical Table
Statistical Table
What You Can Do with the ScanSnap Organizer
Searching Files
You can search files that are managed in ScanSnap Organizer.
There are two search methods of Adobe Acrobat search and Windows Desktop Search.
Automatically Distributing Files According to Set Conditions
You can use the keyword distribution function so that PDF files are automatically distributed into
cabinets and folders according to the keywords that have been set.
55
Document
Main Window
Scan the document
with the ScanSnap
What You Can Do with the ScanSnap Organizer
Using Files
For details about operations, refer to the ScanSnap Organizer Help.
Linking Files with Other Applications
You can use files with a variety of applications.
The applications that can be used are displayed in the Application List Pane at the lower left corner
of the Main Window.
Sending Files by E-mail
Files can be sent by e-mail.
Clipping Important Items from Documents
You can use the marked section cropping function to clip important items from documents.
Mark the necessary sections of a black & white document and scan it with the ScanSnap to create a
new PDF or JPEG file that contains only the marked section.
Using Files by Syncing with a Mobile Device
By using the ScanSnap Sync function, an image file scanned by the ScanSnap can be synced
automatically with a mobile device and can be used easily anytime or anywhere via a cloud service.
The files are organized and managed in the "ScanSnap Sync" folder in ScanSnap Organizer.
Syncing Files Made up of Images That Were Saved Together ("JPEG
(Save together)" Files)
Using the ScanSnap Sync function allows you to sync "JPEG (Save together)" files between a
mobile device and ScanSnap Organizer.
A "JPEG (Save together)" file consists of multiple images that are scanned with ScanSnap Connect
Application.
56
What You Can Do with CardMinder
What You Can Do with CardMinder
CardMinder is an application used for displaying, organizing, and managing card image data
scanned with a scanner.
This application digitalizes large amounts of business cards into images at a high speed and
recognizes text on those cards, thus allowing you to search for your clients' business cards from
those data quickly, and create your client databases conveniently. CardMinder uses an Optical
Character Recognition (OCR) engine to recognize text on cards and shares the data with Personal
Information Manager (PIM) applications.
CardMinder contains two separate functions: CardMinder Viewer to enable business card data to be
quickly searched from other applications, and CardMinder Mobile Viewer to enable scanned
business card data to be viewed on a computer in which CardMinder is not installed.
57
Card
Scan
CardMinder Window
PIM Window
(Example: Windows Mail (*))
Recognized data
*: This is the Windows Vista example.
What You Can Do with CardMinder
l "Basic Operation Procedure of CardMinder" (page 59)
l "Linking Card Data with Other Applications" (page 62)
l "Searching Card Data with the Basic Search Toolbar" (page 63)
l "Searching Card Data with CardMinder Viewer" (page 64)
l "Attaching a File to Card Data" (page 65)
58
Basic Operation Procedure of CardMinder
This section explains the basic operation procedure of CardMinder.
1. Start CardMinder.
Start up CardMinder by double-clicking the [CardMinder] icon on the desktop.
What You Can Do with CardMinder
Scan a card with the scanner.
2.
Click the [Scanner] button on the [Home] tab to start scanning a card.
When scanning is complete, the information printed on the card (such as name, company, and
address) is automatically recognized as text and displayed in the Edit Data pane.
The image data scanned from the card is displayed in the Card Image pane.
ATTENTION
ScanSnap Manager must be installed on your computer when you want to recognize the
following languages:
l Chinese (simplified)
l Chinese (traditional)
l Korean
3. Check the card data.
59
Edit Data Pane
Card Image Pane
What You Can Do with CardMinder
Make sure that the front and back card images are correct, and that the text on the card
images are displayed correctly in the Edit Data pane.
4. If the language to be used for text recognition is different, perform text
recognition again in the following procedure:
1. Click on the [Home] tab.
a The recognized languages are displayed.
2. Select a language for the character strings to be recognized.
a The icon for the [Recognize] button changes to the selected language.
3. Click the icon for the [Recognize] button.
Example: To recognize English, click .
a A confirmation message for the recognition process is displayed.
4. Click the [Yes] button.
a Character strings on the card data will be recognized as the selected language.
5. Correct the card data, if necessary.
The card data can be corrected in the following ways. For details, refer to the CardMinder
Help.
l Redoing the recognition process on the character strings in the selected areas
l Entering text directly in the Edit Data pane
l Correcting the orientation of the card image or switching the front and back images
60
2
31
What You Can Do with CardMinder
No. Description
1 In the [Image Operation] tab, you can perform corrections, such as rotating the card image or switching
the front and back images.
2 By selecting character strings in the card image and then clicking the buttons of the appropriate fields in
the Edit Data pane, you can redo the recognition process on the selected areas.
3 You can directly correct the text of each field in the Edit Data pane.
6. Exit CardMinder.
To exit CardMinder, click the application button and then click the [Exit] button in the menu that
appears.
61
12 3
4
What You Can Do with CardMinder
Linking Card Data with Other Applications
Click the following buttons on the [Home] tab to use card data in a variety of applications.
No. Item Description
1 E-mail You can start an e-mail program, using the e-mail address specified in [E-mail] for
the card data as the destination address.
2 Internet search You can search the URL specified in [Website] for the card data with a web browser.
3 Linking card data with
another application
4 Outputting card data in
a different format
You can link card data with another application such as Outlook Express or
Salesforce CRM to use the card data in the linked application. You can also link card
data with USB media to use the card data on a different computer.
You can output card data in the vCard, CSV, text, or ContactXML format.
For details, refer to CardMinder Help.
62
Search cards (Basic Search Toolbar)
What You Can Do with CardMinder
Searching Card Data with the Basic Search Toolbar
This section explains how to search card data with the CardMinder Basic Search Toolbar.
To search card data, type in a search term (such as an individual name or a company name) in the
Basic Search Toolbar.
The search results are displayed in the main window.
If multiple cards match the search conditions, click
the main window.
to display the next result of the search in
63
What You Can Do with CardMinder
Searching Card Data with CardMinder Viewer
This section explains how to search card data with CardMinder Viewer.
Even when CardMinder is not running, you can search card data by using a character string in
another application (such as Microsoft Notepad) as the keyword for searching.
1. Drag the mouse to select a character string you want to search for.
2. Press [Alt] + [F3] keys on the keyboard at the same time.
a CardMinder Viewer starts and the card data found, based on the search conditions entered
(such as an individual name and a company name), is displayed in the window.
If multiple cards match the search conditions, click
search in the CardMinder Viewer window.
HINT
Click to display in the CardMinder window the details of the card data selected in the CardMinder
Viewer window.
to display the next result of the
64
Attaching a File to Card Data
A file can be attached to card data easily by dragging and dropping it.
What You Can Do with CardMinder
65
Useful Usages
Useful Usages
This section explains how to use related software for the scanned image that is created after a
document is scanned with the ScanSnap and how to scan a document with a setting other than the
default setting.
l "Managing Paper Documents by Folder on a Computer" (page 67)
l "Saving Business Cards to a Computer" (page 70)
66
Managing Paper Documents by Folder on a Computer
Managing Paper Documents by Folder on a Computer
This section explains how to digitize paper documents and manage the data by folder in ScanSnap
Organizer.
1. Scan a paper document with the ScanSnap.
For details about scanning a document, refer to "Scanning a Document" (page 17).
a The Quick Menu appears.
2. Click the [ScanSnap Organizer] icon in the Quick Menu.
a The [ScanSnap Organizer] window appears.
67
Managing Paper Documents by Folder on a Computer
3. Click on the [Home] tab.
a A new cabinet is created in the folder list.
4. Rename the created cabinet.
HINT
To create multiple cabinets, repeat steps 3 to 4.
5. Select the scanned image from the file list, and drag and drop it to the
cabinet.
68
Managing Paper Documents by Folder on a Computer
a The scanned image is moved to the cabinet.
HINT
ScanSnap Organizer has various functions for using saved files.
For details, refer to the ScanSnap Organizer Help.
69
Saving Business Cards to a Computer
Saving Business Cards to a Computer
This section explains how to digitize business cards and save the card data in CardMinder.
ATTENTION
If you do not log on as a user with Administrator privileges, you may not be able to link the ScanSnap
with another application properly.
1. Scan business cards with the ScanSnap.
For details about scanning business cards, refer to "Scanning a Document" (page 17).
a The Quick Menu appears.
2. Click the [Scan to CardMinder] icon in the Quick Menu.
a The [CardMinder] window appears.
70
Edit Data Pane
Card Image Pane
Saving Business Cards to a Computer
3. Check the card data.
Make sure that the text on the card images are displayed correctly in the Edit Data pane.
If the card data must be corrected, click the text to be corrected and then directly edit it.
HINT
When you scan double-sided business cards, you must scan one side of each card and edit the card
data in CardMinder.
For details, refer to the CardMinder Help.
71
Troubleshooting
Troubleshooting
This section explains how to solve troubles you may encounter upon installing or uninstalling the
software related to the ScanSnap.
l "How to Find Your Solution" (page 73)
l "If Your First Attempt to Install Failed" (page 74)
l "If You Have Installed the Software Before" (page 75)
l "When the ScanSnap Manager Icon Does Not Appear" (page 83)
l "When ScanSnap Manager Does Not Operate Normally" (page 85)
l "When You Cannot Uninstall the Software" (page 93)
For details about the troubles you may encounter and the solutions while using the ScanSnap, refer
to the following:
l "Troubleshooting" in the ScanSnap Manager Help
To display this section, right-click the ScanSnap Manager icon
select [Help] → [Troubleshooting] from the "Right-Click Menu" (page 39).
l ScanSnap Support Site (http://scansnap.fujitsu.com/g-support/en/)
If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
in the notification area, and
72
4
3
2
1
Is the installation
complete?
Does the ScanSnap Manager
icon appear
in the notification area?
Have you installed
the software before?
No
Yes
How to Find Your Solution
How to Find Your Solution
When software installation fails, or the ScanSnap does not operate normally after installation is
complete, refer to the flow chart below for troubleshooting.
No. Topic to Be Referred to
1 "If Your First Attempt to Install Failed" (page 74)
2 "If You Have Installed the Software Before" (page 75)
3 "When the ScanSnap Manager Icon Does Not Appear" (page 83)
4 "When ScanSnap Manager Does Not Operate Normally" (page 85)
73
If Your First Attempt to Install Failed
If Your First Attempt to Install Failed
This section explains how to troubleshoot when the first attempt to install the software related to the
ScanSnap failed.
If any software related to the ScanSnap (including models other than S1300i) has been installed
before, refer to "If You Have Installed the Software Before" (page 75).
1. Restart the computer and log on as a user with Administrator privileges.
2. Reinstall the software.
For details, refer to "How to Install the Software" (page 37).
74
If You Have Installed the Software Before
If You Have Installed the Software Before
This section explains how to troubleshoot if your attempt to reinstall the software related to the
ScanSnap (including models other than S1300i) failed.
l "Uninstalling the Software" (page 76)
l "Removing the Installation Information" (page 77)
l "Installing the Software from the [ScanSnap Setup] Window" (page 81)
l "Installing One Software at a Time" (page 82)
75
If You Have Installed the Software Before
Uninstalling the Software
Uninstall the software that is already installed.
The uninstallation procedure is as follows.
1. If the ScanSnap is connected to the computer, unplug the USB cable from
the computer.
2. Log on as a user with Administrator privileges.
3. If anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
4. Uninstall the software.
The following software programs must be uninstalled:
l ScanSnap Manager
l ScanSnap Organizer
l CardMinder
For details, refer to "Uninstalling the Software" (page 115).
l If the software was successfully uninstalled, proceed to "Installing the Software from the [ScanSnap Setup]
Window" (page 81).
l If the software still remains in the list, proceed to the next topic "Removing the Installation Information" (page
77).
76
If You Have Installed the Software Before
Removing the Installation Information
If the name of the software that you tried to uninstall still remains in the list in [Programs and
Features] of the Control Panel, or if the software cannot be uninstalled for some reason, the
installation information needs to be removed.
Remove the installation information in the following procedure.
ATTENTION
If you cannot successfully remove the installation information, contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.
1. Log on as a user with Administrator privileges.
2. Insert the Setup DVD-ROM into the DVD-ROM drive.
a The [ScanSnap Setup] window appears.
3. Click the [Close] button to close the [ScanSnap Setup] window.
4. Start up the tool for removing the installation information.
l Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
1. From Windows Explorer, open the [Tool] folder in the Setup DVD-ROM.
2. Right-click "SSClean.exe" and select [Run as administrator] from the displayed menu.
a The [User Account Control] window appears.
3. Click the [Yes] button ([Continue] button in Windows Vista).
a The [Remove Installation Information] window appears.
l Windows XP
1. From Windows Explorer, open the [Tool] folder in the Setup DVD-ROM and doubleclick "SSClean.exe".
a The [Remove Installation Information] window appears.
5. Select the software from which you want to remove the installation
information.
l ScanSnap Manager
1. Select [ScanSnap Manager] and click the [Remove] button.
77
If You Have Installed the Software Before
a A confirmation message appears.
2. Click the [Yes] button.
a A message appears to check whether or not to remove the profile information.
3. Click the [Yes] button to remove and the [No] button to keep the profile information.
78
If You Have Installed the Software Before
ATTENTION
If the problem persists when you kept the profile information then reinstalled the
software, try again after removing the profile information.
a The installation information is removed, and the following message appears.
4. Click the [OK] button to close the [Remove Installation Information] window.
l ScanSnap Organizer/CardMinder/ScanSnap Online Update
1. Select [ScanSnap Organizer], [CardMinder], or [ScanSnap Online Update], and click
the [Remove] button.
a A confirmation message appears.
2. Click the [Yes] button.
79
If You Have Installed the Software Before
a The installation information is removed, and the following message appears.
3. Click the [OK] button to close the [Remove Installation Information] window.
6. By repeating step 5, remove the installation information of all the software
listed in the [Remove Installation Information] window.
7. Click the [Close] button to close the [Remove Installation Information]
window.
8. Confirm that the installation folder no longer exists.
If the [ScanSnap] folder remains in the following location, rename the folder (such as [ScanSnap]). This folder can later be deleted once the installation is successfully completed.
Path: DriveName (such as C):\Program Files\PFU
After completing the procedure, proceed to
81).
"Installing the Software from the [ScanSnap Setup] Window" (page
80
If You Have Installed the Software Before
Installing the Software from the [ScanSnap Setup] Window
Once the software is uninstalled or the installation information is removed, install the software from
the [ScanSnap Setup] window.
Install the software in the following procedure.
1. Restart the computer.
2. Log on as a user with Administrator privileges.
3. If anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
4. Install the software.
For details, refer to "How to Install the Software" (page 37).
If you did not perform the procedure in "Removing the Installation Information" (page 77) and then failed to install
the software, perform the following procedures again:
l "Uninstalling the Software" (page 76)
l "Removing the Installation Information" (page 77)
l "Installing the Software from the [ScanSnap Setup] Window" (page 81)
If you still could not reinstall the software after performing the above procedures, proceed to "Installing One
Software at a Time" (page 82).
81
If You Have Installed the Software Before
Installing One Software at a Time
Install the software one by one in the following procedure.
1. Restart the computer.
2. Log on as a user with Administrator privileges.
3. If anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
4.
Insert the Setup DVD-ROM into the DVD-ROM drive.
a The [ScanSnap Setup] window appears.
5. Click the [Close] button to close the [ScanSnap Setup] window.
6. Install the software.
Open the Setup DVD-ROM from Windows Explorer, and run the "setup.exe" of each software.
l ScanSnap Manager
DVD-ROMDrive:\Software\ScanSnap\setup.exe
l ScanSnap Organizer
DVD-ROMDrive:\Software\Organizer\setup.exe
l CardMinder
DVD-ROMDrive:\Software\Card\setup.exe
Install one of the software above, and then install the following application.
l ScanSnap Online Update
DVD-ROMDrive:\Software\Online Update\setup.exe
a The setup window appears.
Follow the instructions on the screen to continue with the installation.
If you cannot proceed further because a message appears to indicate that the software is
already installed, start over again from the procedure in "Uninstalling the Software" (page
76).
ATTENTION
If the "setup.exe" for a software program is not included in the Setup DVD-ROM, download the
installer for the software program from the following web page, then install it.
http://scansnap.fujitsu.com/g-support/en/
7. Restart the computer.
82
When the ScanSnap Manager Icon Does Not Appear
When the ScanSnap Manager Icon Does Not Appear
This section explains how to troubleshoot when the ScanSnap Manager icon does not appear in
the notification area even though the software is installed and the ScanSnap is connected to the
computer.
l "Displaying the ScanSnap Manager Icon" (page 84)
83
When the ScanSnap Manager Icon Does Not Appear
Displaying the ScanSnap Manager Icon
1. Start ScanSnap Manager.
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Manager].
l Windows 8.1
Click
[ScanSnap Manager] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap Manager]
under [ScanSnap Manager].
l Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Manager].
on the lower left side of the Start screen, and select [ScanSnap Manager] under
HINT
If the problem is solved, you can change the setting so that ScanSnap Manager will start up
automatically from the next time you log on to the computer. The procedure is as follows.
1.
a The [ScanSnap Manager - Preferences] window appears.
2. In the [Auto Startup] list, select the [Start up ScanSnap Manager when you log on] checkbox.
If the problem persists, refer to "When ScanSnap Manager Does Not Operate Normally" (page 85).
84
When ScanSnap Manager Does Not Operate Normally
When ScanSnap Manager Does Not Operate
Normally
If the ScanSnap Manager icon in the notification area located at the far right of the taskbar is
displayed as even though the software is installed and the ScanSnap is connected to the
computer, perform the following procedures.
l "Removing Unnecessary Icons from the Notification Area" (page 86)
l "Checking the Connection between the ScanSnap and the Computer" (page 87)
l "Checking If ScanSnap Manager Is Operating Normally" (page 88)
l "Removing the ScanSnap's Connection Information" (page 91)
85
When ScanSnap Manager Does Not Operate Normally
Removing Unnecessary Icons from the Notification Area
1. Check the software icons in the notification area, and exit the software that
you are not using.
a The icon is removed from the notification area.
2. Right-click the ScanSnap Manager icon in the notification area and select
[Exit] from the "Right-Click Menu" (page 39).
3. Start ScanSnap Manager.
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Manager].
l Windows 8.1
Click on the lower left side of the Start screen, and select [ScanSnap Manager] under
[ScanSnap Manager] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap Manager]
under [ScanSnap Manager].
l Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Manager].
If the problem persists, refer to "Checking the Connection between the ScanSnap and the Computer" (page 87).
86
When ScanSnap Manager Does Not Operate Normally
Checking the Connection between the ScanSnap and the Computer
1. Unplug the USB cable from the computer and the ScanSnap, then plug it
back in.
Make sure to leave at least 5 seconds between unplugging and plugging the cable.
If you are using a USB hub, connect the USB cable to the computer directly.
If the problem persists, refer to "Checking If ScanSnap Manager Is Operating Normally" (page 88).
87
When ScanSnap Manager Does Not Operate Normally
Checking If ScanSnap Manager Is Operating Normally
1. Turn off the ScanSnap and then turn it on again.
Make sure to leave at least 5 seconds between turning off and on the ScanSnap.
If the problem persists, proceed to step 2.
2. If you are using a USB hub, connect the ScanSnap to the computer directly
with a USB cable.
If the problem persists, proceed to step 3.
3. If there is more than one USB port on the computer, connect the USB cable
to a different USB port.
If the problem persists, proceed to step 4.
4. If a USB device other than the ScanSnap is connected to the computer,
disconnect it.
If the problem persists, proceed to step 5.
5. If anti-virus software is running, disable the software temporarily.
ATTENTION
If you cannot disable the anti-virus software, check if the software is set to lock the application.
If the problem persists, proceed to step 6.
6. Check the privileges to access the installation files.
1. Start the ScanSnap Support Tool.
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Support Tool].
l Windows 8.1
Click on the lower left side of the Start screen, and select [ScanSnap Support Tool]
under [ScanSnap Manager] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap Support
Tool] under [ScanSnap Manager].
l Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Support
Tool].
a The [ScanSnap Support Tool] window appears.
88
When ScanSnap Manager Does Not Operate Normally
2. Click the [Check] button on the [Recover] tab, and proceed by following the instructions
displayed on the screen.
a If the message "The recommended privileges have been applied." appears, turn off the
ScanSnap and then turn it on again. Make sure to leave at least 5 seconds between
turning off and on the ScanSnap.
If the message "Failed to change the privileges. Uninstall ScanSnap Manager then install it again."
appears or the problem still persists, proceed to step 7.
7. Recover the connection with the ScanSnap.
1. Start the ScanSnap Support Tool.
l Windows 10
Select [Start] menu → [All apps] → [ScanSnap Manager] → [ScanSnap Support Tool].
l Windows 8.1
Click on the lower left side of the Start screen, and select [ScanSnap Support Tool]
under [ScanSnap Manager] on the All apps screen.
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [ScanSnap Support
Tool] under [ScanSnap Manager].
l Windows 7/Windows Vista/Windows XP
Select [Start] menu → [All Programs] → [ScanSnap Manager] → [ScanSnap Support
Tool].
a The [ScanSnap Support Tool] window appears.
2. Click the [Recover] button on the [Recover] tab, and proceed by following the instructions
displayed on the screen.
89
When ScanSnap Manager Does Not Operate Normally
8. Turn off the ScanSnap and restart the computer.
If the problem persists, refer to "Removing the ScanSnap's Connection Information" (page 91).
90
When ScanSnap Manager Does Not Operate Normally
Removing the ScanSnap's Connection Information
The ScanSnap might have been connected to the computer before the software was installed. In this
case, the ScanSnap's connection information needs to be removed. Remove the ScanSnap's
connection information in the following procedure.
1. Connect the ScanSnap to the computer, and turn on the ScanSnap.
2. Open Device Manager.
l Windows 10
Right-click the [Start] menu and select [Device Manager].
l Windows 8.1
Click on the lower left side of the Start screen → [Control Panel] under [Windows
System] → [Hardware and Sound] → [Device Manager].
l Windows 8
Right-click the Start screen, and select [All apps] on the app bar → [Control Panel] under
[Windows System] → [Hardware and Sound] → [Device Manager].
l Windows 7
Select [Start] menu → [Control Panel] → [Hardware and Sound] → [Device Manager].
l Windows Vista
Select [Start] menu → [Control Panel] → [System and Maintenance] → [Device Manager].
3. Select [Imaging devices] and right-click on [ScanSnap S1300i] (or [Other
devices] → [ScanSnap S1300i]), and then select [Uninstall] from the
displayed menu.
4. If other USB ports have been used to connect to the ScanSnap, perform
steps 1 to 3 for each of the ports.
5. Turn off the ScanSnap.
6. Unplug the USB cable from the computer.
7. Restart the computer.
8. Connect the USB cable to the computer.
9. Turn on the ScanSnap.
a The ScanSnap Manager icon appears in the notification area. Make sure that the displayed
icon is
.
91
When ScanSnap Manager Does Not Operate Normally
If the problem persists, refer to "If You Have Installed the Software Before" (page 75).
If the problem still persists, perform the procedures described in "When ScanSnap Manager Does Not Operate
Normally" (page 85) once again.
If the above procedures do not solve the problem, please attach the data of your system information to an email and
send it to your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. For details about how
to collect system information, refer to "Troubleshooting" in the ScanSnap Manager Help.
92
When You Cannot Uninstall the Software
When You Cannot Uninstall the Software
This section explains how to troubleshoot when you cannot uninstall the following software
programs:
l ScanSnap Manager
l ScanSnap Organizer
l CardMinder
l ScanSnap Online Update
1. Restart the computer and log on as a user with Administrator privileges.
2. Remove the installation information.
a For details, refer to "Removing the Installation Information" (page 77).
3.
Install the software.
a For details, refer to "How to Install the Software" (page 37).
4. Uninstall the software.
a For details, refer to "Uninstalling the Software" (page 115).
93
Cleaning
This section explains about the cleaning materials and how to clean the ScanSnap.
l "Cleaning Materials" (page 95)
l "Cleaning the Outside of the ScanSnap" (page 96)
l "Cleaning the Inside of the ScanSnap" (page 97)
Cleaning
94
Cleaning Materials
PFU LIMITED
Cleaning materials and their part numbers are as below.
Product Name Part No. Unit Note
Cleaner F1 PA03950-0352 1 bottle Size: 100 ml
Cleaning Paper (*1) CA99501-0012 1 pack 10 sheets
Cleaning Materials
Cleaning Wipe (*2)
Lint-free dry cloth (*3) Commercially
PA03950-0419 1 pack 24 packets
- -
available
*1: Used with Cleaner F1.
*2: The cleaning wipes are wet tissues that have been soaked with Cleaner F1. In place of this
product, you can use a cloth soaked with Cleaner F1.
*3: Any lint-free cloth can be used.
Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider for
details about purchasing the cleaning materials.
For details, refer to the following web page:
http://scansnap.fujitsu.com/
95
Cleaner F1 or
Mild Detergent
Cloth
Cleaning the Outside of the ScanSnap
Cleaning the Outside of the ScanSnap
Clean the outside of the ScanSnap, the ADF paper chute (cover), and the ADF top section in the
following procedure.
1. Unplug the cables from the ScanSnap.
Clean the outside of the ScanSnap with a dry cloth, or a cloth moistened with
2.
Cleaner F1/mild detergent.
ATTENTION
l Never use paint thinner or any other organic solvents. The shape or color may be changed.
l When cleaning the ScanSnap, prevent liquids from entering the ScanSnap.
l It may take a long time for Cleaner F1 to dry if an excessive amount is used. Moisten the
cloth with moderate quantity. Wipe off the cleaner completely with a soft cloth to leave no
residue on the cleaned parts.
96
WARNING
CAUTION
Cleaning the Inside of the ScanSnap
Cleaning the Inside of the ScanSnap
Scanning repeatedly may cause dust and paper dust to accumulate inside the ScanSnap resulting in
a scanning error.
As a guideline, the inside of the ScanSnap should be cleaned every 200 sheets scanned. Note that
this guideline varies depending on the types of documents you scan. For instance, it may be
necessary to clean the scanner more frequently when you scan documents on which the toner is not
sufficiently fused.
l Before cleaning the ScanSnap, you must turn off the ScanSnap and unplug
the power connection cable (power cable or USB bus power cable) from the
power supply source (AC outlet or computer). Not doing so may cause fire
or electrical shock.
l Do not place internal parts such as the pad assy and the pick roller
assembly within reach of small children. Doing so may cause injury.
l When the ScanSnap is operating, the internal glass surface will be hot.
Before you clean the inside of the ScanSnap, you must unplug the power
connection cable (power cable or USB bus power cable) from the power
supply source (AC outlet or computer) and leave the ScanSnap for 15
minutes or more.
l Do not use aerosol spray or spray that contains alcohol to clean the
scanner. Paper dust and other dust blown up by strong air from the spray
may enter the inside of the scanner which may cause scanner failure or
malfunction.
Also note that sparks generated by static electricity may cause a fire.
l While cleaning, pay attention to the inside structure of the ScanSnap and
avoid accidentally getting your hand or a cloth caught on the pick spring
(metal part). Otherwise, the pick spring (metal part) may be deformed, which
causes injury.
ATTENTION
l Do not use water or mild detergent to clean the inside of the ScanSnap.
l It may take a long time for Cleaner F1 to dry if an excessive amount is used. Moisten the cloth with
moderate quantity.
Wipe off the cleaner completely to leave no residue on the cleaned parts.
HINT
To check the number of sheets scanned with the ScanSnap, see [Total Page Count] in the [ScanSnap
Manager - Check consumable status] window.
To open the [ScanSnap Manager - Check consumable status] window, right-click the ScanSnap
1. Clean the following items:
Manager icon
consumable status] from the "Right-Click Menu" (page 39).
l Pad assy
in the notification area located at the far right of the taskbar, and select [Check
97
ADF Paper Chute (Cover)
ADF Release Tab
ADF Top Section
Pad Assy
Pick Spring (Metal Part)
*Gray Part
Pick Roller Assembly
White Backing Strip (x 2)
(including the one on the ADF
top section)
Glass (x 2)
(including the one on the ADF
top section)
Idler Roller
(x 4)
Cleaning the Inside of the ScanSnap
l Idler roller
l Glass
l Pick roller assembly
l White backing strip
1. Unplug the power connection cable (power cable or USB bus power cable) from the power
supply source (AC outlet or computer).
2. Pull the ADF release tab to open the ADF top section.
3. Clean the following locations with a cloth moistened with Cleaner F1.
l Idler roller (× 4, located on the ADF top section)
Gently wipe the dirt and dust off the rollers as you rotate them manually. Be careful not
to damage the surface of the rollers. Make sure that they are cleaned properly because
residue on the rollers will affect the feeding performance.
l Pad assy (× 1, located on the ADF top section)
Wipe the rubber surface of the pad downward to remove any dirt and dust. Be careful
not to accidentally get your hand or a cloth on the pick spring (metal part).
l Pick roller assembly (× 1)
98
Eject Roller
(x 2)
Feed Roller
(x 2)
Cleaning the Inside of the ScanSnap
Gently wipe the dirt and dust off the rollers as you manually rotate them downward. Be
careful not to damage the surface of the rollers. Make sure that they are cleaned
properly because residue on the rollers will affect the feeding performance.
l Glass (× 2, one on the ADF top section and one on the opposite side)
Gently wipe the dirt and dust off the surface of the glass sections. Make sure that they
are cleaned properly because dirty glass sections may cause vertical lines on scanned
images.
l White backing strip (× 2, one on the ADF top section and one on the opposite side)
The white sections at the edge of the glass sections. Gently wipe the dirt and dust off
the surface.
2. Clean the feed rollers and eject rollers.
1. Connect the power connection cable (power cable or USB bus power cable) to the power
supply source (AC outlet or computer), and press the [Scan] button for three seconds with
the ADF top section open.
ATTENTION
Connect the power connection cable (power cable or USB bus power cable) to the power
supply source (AC outlet or computer) only when cleaning the feed rollers and eject rollers.
2. Clean the following locations with a cloth moistened with Cleaner F1.
l Feed roller (× 2)/eject roller (× 2)
Press the [Scan] button to rotate the rollers. Gently wipe the dirt and dust off while
taking care not to damage the surface of each roller. Make sure that they are cleaned
properly because residue on the rollers will affect the feeding performance.
HINT
Pressing the [Scan] button seven times will rotate the feed rollers and the eject rollers
one revolution.
3. Close the ADF top section.
99
ADF Paper Chute (Cover)
ADF Top Section
Cleaning the Inside of the ScanSnap
a It clicks when it returns to its original position.
ATTENTION
Make sure that the ADF top section is completely closed.
Otherwise, paper jams or other feeding errors, or image faults may occur.
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