Manual Code C120-E330-08EN
Part No. 819-7877-15
August 2009, Revision A
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Contents
Prefacexvii
1.Safety and Tools1–1
1.1Symbols1–1
1.1.1Text Conventions1–1
1.1.2Prompt Notations1–2
1.1.2.1Command syntax1–2
1.1.3Environmental Requirements for Using This Product1–3
1.1.4Conventions for Alert Messages1–3
1.1.4.1Alert Messages in the Text1–3
1.2Precautions1–4
1.2.1Operating Environment of the Product1–4
1.2.2Maintenance1–4
1.2.3Conversion and Reuse of This Product1–5
1.3Tools Required for Maintenance1–5
2.Product Overview and Troubleshooting2–1
2.1System Views2–1
2.1.1SPARC Enterprise M8000 Server2–3
2.1.2SPARC Enterprise M9000 Server (Base Cabinet)2–6
v
2.1.3SPARC Enterprise M9000 Server (Expansion Cabinet)2–9
2.2Labels2–11
2.2.1System Name Plate Label, Rating Label, ID Label (Japan) or EZ
Label (besides Japan), and Standard Label2–11
2.2.2Labels About Handling2–15
2.3Operator Panel2–16
2.3.1Operator Panel Location2–16
2.3.2Appearance and Operations2–17
2.3.3LED2–18
2.3.4Switch2–20
2.4Determining Which Diagnostics Methods To Use2–21
2.5Checking the Server and System Configuration2–23
2.5.1Checking the Hardware Configuration and FRU Status2–23
2.5.1.1Checking the Hardware Configuration2–24
2.5.2Checking the Software and XSCF Firmware Configurations2–24
2.5.2.1Checking the Software Configuration2–25
2.5.2.2Checking the Firmware Configuration2–26
2.5.3Downloading the Error Log Information2–26
2.6Error Conditions and Action To Be Taken2–26
2.6.1Predictive Self-Healing Tools2–27
2.6.2Monitoring Output2–28
2.6.3Messaging Output2–29
2.7LED Error Display2–30
2.7.1When target FRU is indicated by LEDs2–31
2.7.2When target FRU is not indicated by LEDs2–31
2.8Using the Troubleshooting Commands2–34
2.8.1Using the showlogs Command2–34
2.8.2Using the fmdump Command2–35
2.8.3Using the fmadm Command2–35
viSPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
2.8.3.1fmadm config Command2–35
2.8.3.2fmadm faulty Command2–36
2.8.3.3fmadm repair Command2–36
2.8.4Using the fmstat Command2–37
2.9Traditional Solaris Troubleshooting Commands2–37
2.9.1iostat Command2–38
2.9.1.1Options2–38
2.9.2prtdiag Command2–39
2.9.2.1Options2–39
2.9.3prtconf Command2–44
2.9.3.1Options2–45
2.9.4netstat Command2–46
2.9.4.1Options2–46
2.9.5ping Command2–47
2.9.5.1Options2–48
2.9.6ps Command2–49
2.9.6.1Options2–49
2.9.7prstat Command2–50
2.9.7.1Options2–50
3.Periodic Maintenance3–1
3.1Cleaning a Tape Drive Unit3–1
3.2Cleaning an Air Filter (Server)3–2
3.3Cleaning an Air Filter (I/O Unit)3–5
4.FRU Removal Preparation4–1
4.1Types of Replacement Procedures4–2
4.1.1FRU Replacement4–2
4.2Active Replacement4–3
Contentsvii
4.2.1Disconnecting a FRU from a Domain4–3
4.2.1.1Disconnecting a CMU/IOU4–3
4.2.1.2Disconnecting a PCI card4–4
4.2.2Disconnecting and Replacing a FRU4–5
4.2.3Configuring a FRU into a Domain4–6
4.2.3.1Configuring CMU/IOU4–6
4.2.3.2Configuring a PCI card4–7
4.2.4Confirming the Hardware4–7
4.3Hot Replacement4–12
4.3.1Disconnecting and Replacing a FRU4–12
4.3.2Confirming the Hardware4–15
4.4Cold Replacement4–18
4.4.1Powering the Server Off4–18
4.4.2Powering the Server On4–19
4.4.2.1From the Operator Panel4–19
4.4.2.2From the Maintenance Terminal4–20
4.4.3Confirming the Hardware4–20
4.5Power-On/Off of Main Line Switch4–24
4.5.1Types of Power Supply4–24
4.5.1.1AC Input Power4–25
4.5.1.2Power System4–27
4.5.2Power-On/Off Procedures of Main Line Switch4–27
4.5.2.1Power-On4–28
4.5.2.2Power-Off4–28
4.5.3Main Line Switch Locations4–28
4.5.3.1SPARC Enterprise M8000 Server Single-Phase Power
Feed4–29
4.5.3.2SPARC Enterprise M8000 Server Single-Phase and Dual
Power Feed4–30
viiiSPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
4.5.3.3SPARC Enterprise M8000 Server Three-Phase Power
Feed4–31
4.5.3.4SPARC Enterprise M9000 Server Single-Phase Power
Feed4–32
4.5.3.5SPARC Enterprise M9000 Server Single-Phase and Dual
Power Feed4–33
4.5.3.6SPARC Enterprise M9000 Server Three-Phase Power
Feed4–34
4.6Emergency Switch-Off4–35
4.7Cable Routing of the SPARC Enterprise M8000 Server4–35
4.7.1Cable Routing When the External I/O Expansion Unit Mounted
4–35
4.7.1.1Precautions For Cable Routing4–36
4.7.1.2When Three External I/O Expansion Units Mounted
4–38
4.7.1.3For Server Using Three-phase Power Feed4–42
4.7.1.4When One External I/O Expansion Unit Mounted4–
46
5.Internal Components Access5–1
5.1How to Open and Close Doors5–1
5.2Corresponding Components and Doors That Can Be Accessed5–2
5.3How to Remove a Door5–3
5.4How to Remove a Side Panel5–4
6.Replacement of CPU/Memory Board Unit (CMU), CPU, and DIMM6–1
6.1Overview of the CMU6–1
6.2CPU Upgrade6–5
6.2.1SPARC64 VII CPU Modules Added to a New Domain6–5
6.2.2SPARC64 VII Processors Added to an Existing Domain6–8
6.2.2.1Preparing to Add SPARC64 VII Processors to anExisting
Domain6–8
Contentsix
6.2.2.2Adding a SPARC64 VII CPU Module to a Domain
Configured With SPARC64 VI6–10
6.2.2.3Upgrading a SPARC64 VI CPU Module to SPARC64 VII
on an Existing Domain6–11
6.3Active Replacement and Hot Replacement6–12
6.4Cold Replacement6–21
6.5CPU and DIMM Replacement6–25
6.5.1Replacing a CPU Module6–27
6.5.2Memory Module Mounting Conditions6–37
6.5.2.1Confirmation of DIMM Information6–38
6.5.2.2DIMM Mounting Conditions6–39
6.5.3DIMM Replacement6–41
7.I/O Unit (IOU) Replacement7–1
7.1Overview of the IOU7–2
7.2Active Replacement and Hot Replacement7–8
7.3Cold Replacement7–16
8.FAN Unit Replacement8–1
8.1Overview of the FAN Unit8–2
8.2Active Replacement and Hot Replacement8–8
8.3Cold Replacement8–13
9.Power Supply Unit (PSU) Replacement9–1
9.1Overview of the PSU9–1
9.2Active Replacement and Hot Replacement9–8
9.3Cold Replacement9–11
10.Operator Panel Replacement10–1
10.1Overview of the Operator Panel10–1
10.2Cold Replacement10–4
xSPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
11.XSCF Unit Replacement11–1
11.1Overview of the XSCFU11–1
11.2Active Replacement and Hot Replacement11–5
11.3Cold Replacement11–11
12.Hard Disk Drive (HDD) Replacement12–1
12.1Overview of the HDD12–1
12.2Active Replacement12–2
12.3Cold Replacement12–5
13.PCI Slot Device Replacement13–1
13.1Overview of PCI Slot Devices13–1
13.2Active Replacement13–3
13.3Hot Replacement13–16
13.4Cold Replacement13–19
14.CD-RW/DVD-RW Drive Unit Replacement14–1
14.1Overview of a CD-RW/DVD-RW Drive Unit14–1
14.2Active Replacement14–4
14.3Hot Replacement14–9
14.4Cold Replacement14–11
15.Tape Drive Unit Replacement15–1
15.1Overview of the Tape Drive Unit15–1
15.2Active Replacement15–5
15.3Hot Replacement15–9
15.4Cold Replacement15–10
16.Clock Control Unit Replacement16–1
16.1Overview of the CLKU16–1
16.2Cold Replacement16–3
Contentsxi
17.Crossbar Unit Replacement17–1
17.1Overview of XBUs17–1
17.2Cold Replacement17–3
18.AC Section Replacement18–1
18.1Overview of ACSs18–1
18.2Cold Replacement18–5
19.DDC Replacement19–1
19.1Overview of the DDC19–1
19.2Active Replacement and Hot Replacement19–3
19.3Cold Replacement19–6
20.Backplane Replacement20–1
20.1Overview of the BP20–1
20.2Cold Replacement20–1
20.2.1M8000/M9000 BPs20–2
20.2.2PSU BP20–14
20.2.3FAN BP20–21
21.Sensor Unit Replacement21–1
21.1Overview of the SNSU21–1
21.2Cold Replacement21–4
22.Media Backplane Replacement22–1
22.1Overview of the MEDBP22–1
22.2Cold Replacement22–5
23.Switch Backplane Replacement23–1
23.1Overview of SWBPs23–1
23.2Cold Replacement23–5
xiiSPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
24.Addition and Deletion of a RDPF Option, Power Cabinet, and M9000
Expansion Cabinet24–1
24.1Addition and Deletion of Rack-mountable Dual Power Feed24–2
24.1.1Overview of RDPF24–2
24.1.2Addition and Deletion24–3
24.1.2.1Addition24–3
24.1.2.2Deletion24–12
24.2Addition and Deletion of Power Cabinet24–12
24.3Addition and Deletion of M9000 Expansion Cabinet24–15
25.Addition and Deletion of CMU, DIMM, IOU, HDD, PCI Cards and TAPEU
25–1
25.1Addition25–2
25.1.1Active Addition25–2
25.1.2Cold Addition25–3
25.2Deletion25–4
25.2.1Active Deletion25–5
25.2.2Cold Deletion25–5
A. System ConfigurationA–1
A.1Installation ConditionsA–1
A.2System ConfigurationA–2
A.2.1SPARC Enterprise M8000 ServerA–2
A.2.2SPARC Enterprise M9000 Server (Base Cabinet)A–4
A.2.3SPARC Enterprise M9000 Server (Base Cabinet + Expansion
Cabinet)A–6
B. ComponentsB–1
B.1CPU Memory Board UnitB–4
B.2CPU ModuleB–5
B.3MemoryB–7
Contentsxiii
B.4I/O UnitB–8
B.5Hard Disk DriveB–10
B.6PCI CassetteB–10
B.7IOU Onboard Device CardB–12
B.8Link Card (External I/O Expansion Unit Connection Card)B–13
B.9Crossbar UnitB–14
B.10Clock Control UnitB–16
B.11XSCF UnitB–17
B.12CD-RW/DVD-RW Drive UnitB–19
B.13Tape Drive UnitB–20
B.14Operator PanelB–21
B.15Sensor UnitB–23
B.16Power Supply UnitB–24
B.17AC SectionB–25
B.18FAN UnitB–30
B.19Power CabinetB–32
B.20Rack-mountable Dual Power FeedB–34
B.21BackplaneB–35
B.22DDCB–37
B.23PSU BackplaneB–38
B.24FAN BackplaneB–39
B.25Media BackplaneB–42
B.26Switch BackplaneB–43
C. External Interface SpecificationsC–1
C.1Serial PortC–1
C.2UPC PortC–2
C.3USB PortC–2
C.4Connection Diagram for Serial CableC–3
xivSPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
D. UPS ControllerD–1
D.1OverviewD–1
D.2Signal CableD–1
D.3Configuration of Signal LinesD–2
D.4Power Supply ConditionsD–4
D.4.1Input CircuitD–4
D.4.2Output CircuitD–4
D.5UPS CableD–5
D.6ConnectionsD–6
D.7UPC portD–7
E. XSCF Unit Replacement When XCP 1040 or 1041 Is in the ServerE–1
AbbreviationsAbbreviations–1
IndexIndex–1
Contentsxv
xviSPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
Preface
This manual a maintenance manual for the SPARC Enterprise™ M8000/M9000
servers. The manual explains basic operations and detailed replacement procedures
for field-replaceable units (FRUs), which are components that can be replaced at the
customer's site.
As a rule, Fujitsu certified service engineers on the SPARC Enterprise M8000/M9000
servers. However, another person such as the system administrator may perform
some of the simple work, under the direction of one of the service engineers. This
manual is intended for the service engineers and other persons described above.
Notes precede the chapters, sections, and paragraphs that cover the work that only
Fujitsu-certified service engineers are allowed to perform. Follow instructions for all
work.
This section explains:
■ “Glossary” on page xvii
■ “Structure and Contents of This Manual” on page xviii
■ “SPARC Enterprise M8000/M9000 Servers Documentation” on page xxi
■ “Product Handling” on page xxiv
■ “Limitations and Cautions” on page xxvi
■ “Fujitsu Welcomes Your Comments” on page xxvii
Glossary
For the terms used in the “SPARC Enterprise M8000/M9000 Servers
Documentation” on page xxi, refer to the SPARC Enterprise
M3000/M4000/M5000/M8000/M9000 Servers Glossary.
xvii
Structure and Contents of This Manual
This manual is organized as described below:
■ PART I Basic Information for Maintenance and Troubleshooting
Provides notes on handling the SPARC Enterprise servers and rules about
operation and descriptions, and it also describes the required tools for
maintenance.
■ Chapter 1 Safety and Tools:
Provides notes on handling the SPARC Enterprise servers and rules about
operation and descriptions, and it describes the required tools for maintenance.
■ Chapter 2 Product Overview and Troubleshooting:
Provides information that is required in troubleshooting.
■ Chapter 3 Periodic Maintenance:
Explains the maintenance work that must be performed regularly regardless of
whether a problem has occurred. The actual work is limited to preventing dust
in the environment from creating pollution.
■ Chapter 4 FRU Removal Preparation:
Explains the required basic operations for replacing components.
■ PART II Maintenance
Explains how to remove and replace FRUs.
■ Chapter 5 Internal Components Access:
Explains how to access each part of the system.
■ Chapter 6 Replacement of CPU/Memory Board Unit (CMU), CPU, and DIMM:
Explains how to replace each storage device.
■ Chapter 7 I/O Unit (IOU) Replacement:
Explains the replacement procedures for an I/O unit (IOU).
■ Chapter 8 FAN Unit Replacement:
Explains the replacement procedures for a fan unit.
xviii SPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
■ Chapter 9 Power Supply Unit (PSU) Replacement:
Explains the replacement procedures for a power supply unit (PSU).
■ Chapter 10 Operator Panel Replacement:
Explains the replacement procedures for the operator panel.
■ Chapter 11 XSCF Unit Replacement:
Explains the replacement procedures for an XSCF unit.
■ Chapter 12 Hard Disk Drive (HDD) Replacement:
Explains the replacement procedures for a hard disk drive (HDD).
■ Chapter 13 PCI Slot Device Replacement:
Explains the replacement procedures for a device mounted in a PCI slot of an
IOU.
■ Chapter 14 CD-RW/DVD-RW Drive Unit Replacement:
Explains the replacement procedures for the CD-RW/DVD-RW drive unit.
■ Chapter 15 Tape Drive Unit Replacement:
Explains the replacement procedures for the tape drive unit.
■ Chapter 16 Clock Control Unit Replacement:
Explains the replacement procedure for the clock control unit.
■ Chapter 17 Crossbar Unit Replacement:
Explains the replacement procedure for a crossbar unit.
■ Chapter 18 AC Section Replacement:
Explains the replacement procedures for a fan unit.
■ Chapter 19 DDC Replacement:
Explains the replacement procedure for the DDC.
■ Chapter 20 Backplane Replacement:
Explains the replacement procedure for a backplane.
■ Chapter 21 Sensor Unit Replacement:
Explains the replacement procedure for the sensor unit.
■ Chapter 22 Media Backplane Replacement:
Explains the replacement procedure for the media backplane.
■ Chapter 23 Switch Backplane Replacement:
Explains the replacement procedure for the switch backplane.
Prefacexix
■ Chapter 24 Addition and Deletion of a Rack-mountable Dual Power Feed Option,
Power Cabinet, and M9000 Expansion Cabinet:
Explains the replacement procedures for rack-mountable dual power
feed(RDPF).
■ Chapter 25 Addition and Deletion of CMU, DIMM, IOU, HDD, PCI Cards and
TAPEU:
Explains the procedures for adding a unit to the SPARC Enterprise
M8000/M9000 servers and deleting a unit from the SPARC Enterprise
M8000/M9000 servers.
■ Appendix A System Configuration:
Describes the installation conditions and configuration of the SPARC
Enterprise server.
■ Appendix B Components:
Provides figures showing the components that compose the SPARC Enterprise
servers.
■ Appendix C External Interface Specifications:
Describes the specifications of the connectors provided on the SPARC
Enterprise server unit.
■ Appendix D UPS Controller:
Describes the connection of UPC interface, which controls UPS
(Uninterruptible Power Supply).
■ Appendix E XSCF Unit Replacement When XCP 1040 or 1041 Is in the Server:
Provides a replacement procedure to use when the server uses an older version
of XCP firmware than is present in the replacement XSCFU.
■ Abbreviations
Provides the full spellings of abbreviations used in this manual.
■ Index
Provides keywords and corresponding reference page numbers so that the
reader can easily search for items in this manual as necessary.
xx SPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
Note – Product Notes are available on the website only. Please check for the most
recent update on your product.
2. Documentation CD
For the Documentation CD, please contact your local sales representative.
■ SPARC Enterprise M8000/M9000 Servers Documentation CD (C120-E364)
3. Manual on the Enhanced Support Facility x.x CD-ROM disk
■ Remote maintenance service
Book TitleManual Code
Enhanced Support Facility User's Guide for REMCSC112-B067
4. Manual (man page) provided in the system
XSCF man page
Note – The man page can be referenced on the XSCF Shell, and it provides the same
content as the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF
Reference Manual.
5. Sun Microsystems Software (for Solaris OS, etc.) Related Manuals
http://docs.sun.com
6. Information on Using the RCI function
This manual does not contain an explanation of the RCI build procedure. For
information on using the RCI function, refer to the RCI Build Procedure and RCIUser’s Guide provided on the website.
Prefacexxiii
Product Handling
Maintenance
Caution – Certain tasks in this manual should only be performed by a certified
service engineer. User must not perform these tasks. Incorrect operation of these
tasks may cause electric shock, injury, or fire.
■ Installation and reinstallation of all components, and initial settings
■ Removal of front, rear, or side covers
■ Mounting/de-mounting of optional internal devices
■ Plugging or unplugging of external interface cards
■ Maintenance and inspections (repairing, and regular diagnosis and maintenance)
Caution – The following tasks regarding this product and the optional products
provided from Fujitsu should only be performed by a certified service engineer.
Users must not perform these tasks. Incorrect operation of these tasks may cause
malfunction.
■ Unpacking optional adapters and such packages delivered to the users
■ Plugging or unplugging of external interface cards
Remodeling/Rebuilding
Caution – Any modification and/or recycling of this product and its components
may be carried out only by a certified service engineer and must not be done by the
customer under any circumstances. Otherwise, electric shock, injury or fire may
result.
xxiv SPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
Emission of Laser Beam (Invisible)
Caution – The main unit and high-speed optical interconnect cabinet contain
modules that generate invisible laser radiation. Laser beams are generated while the
equipment is operating, even if an optical cable is disconnected or a cover is
removed. Do not look at any light-emitting part directly or through an optical
apparatus (e.g., magnifying glass, microscope).
Prefacexxv
Limitations and Cautions
Power Control and Operator Panel Mode Switch
When you use the remote power control utilizing the RCI function or the automatic
power control system (referred to below as APCS), you can disable this remote
power control or the APCS by switching to Service mode on the operator panel.
Disabling these features ensures that you do not unintentionally switch the system
power on or off during maintenance. Note system power off with the APCS cannot
be disabled with the mode switch. Therefore, be sure to turn off automatic power
control via APCS before starting maintenance.
If you switch the mode while using the RCI or the automatic power control, the
system power is controlled as follows.
FunctionMode switch
LockedService
RCIRemote power-on/power-off
operations are enabled.
Automatic
power control
To use the RCI function, see the SPARC Enterprise
M3000/M4000/M5000/M8000/M9000 Servers RCI Build Procedure and the SPARC
Enterprise M3000/M4000/M5000/M8000/M9000 Servers RCI User’s Guide which are
available on the website of manuals.
To use the APCS, see the Enhanced Support Facility User's Guide for MachineAdministration Automatic Power Control Function (Supplement Edition) .
xxvi SPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
Automatic power-on/poweroff operations are enabled.
Remote power-on/power-off
operations are disabled.
Automatic power-on is
disabled, but power-off
remains enabled.
Fujitsu Welcomes Your Comments
If you have any comments or requests regarding this document, or if you find any
unclear statements in the document, please state your points specifically on the form
at the following URL.