Fujitsu M4099D Reference Guide

M4099D Image Scanner

Reference Guide

Edition

01 December, 1999 First edition
02 January, 2000 Illusts and descriptions changed about how

This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his
own expense.

This digital apparatus does not exceed the Class A limit for radio noise emissions
from digital apparatus set out in the Radio interference Regulations of the Canadian
Department of Communications.

Date published

Revised contents

to open the upper sheet guide assembly and
the pad (assembly) and other parts.
Procedures for Troubleshooting partially
corrected. Typos corrected.

Le pésent appareil numérique n’ément pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescridtes dans le
Réglesment sur le brouillage radioélectrique dicté par le ministere des Communi­cations du Canada.

Maschinenlärmlnformationsverordnung 3. GSGV, 18.01.1991:Der arbeisplatzbe­zogene Schalldruckpegel beträgt 70dB(A)oder weniger gemäß ISO 7779.

The contents of this manual may be revised without prior notice.
All Rights Reserved, Copyright © 1999, 2000 FUJITSU LIMITED.

Printed in Japan.
No part of this manual may be reproduced in any form without permission.

Please send your comments on this manual or on Fujitsu products to the following
addresses:

North American contact:

FUJITSU COMPUTER PRODUCTS OF
AMERICA, INC.

2904 Orchard Parkway, San Jose.
California 95134-2009, U.S.A.
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fcpa.com/

FUJITSU CANADA, INC.

2800 Matheson Boulevard East, Mississauga,
Ontario L4W 4X5, Canada
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fujitsu.ca/

European contact:

FUJITSU EUROPE LTD.

2, Longwalk Road, Stockley Park, Uxbridge,
Middlesex UBII IAB, England
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fujitsu-europe.com/

FUJITSU DEUTSCHLAND GmbH.

Frankfurter Ring 211, 80807 München, Germany
Phone: [phone] Fax: [phone]

FUJITSU ITALIA S.p.A.

Via Nazario Sauro, 38, 20099 Sesto S,
Giovanni (MI), Italy
Phone: [phone] Fax: [phone]

FUJITSU NORDIC AB

Kung Hans Väg 12, S-192 68 Sollentuna, Sweden
Phone: [phone] Fax: [phone]

FUJITSU ICL ESPAÑA, S.A

Almagro, 40 28010 Madrid, Spain
Phone: [phone] Fax: [phone]

FUJITSU FRANCE S.A.

1, Place des Etats-Unis, SILIC 310,
94588 Rungis cedex, France
Phone: [phone] Fax: [phone]

Australian contact:

FUJITSU AUSTRALIA LTD.

Fujitsu House 2 Julius Avenue
North Ryde N.S.W. 2113, Australia
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fujitsu.com.au/

Asian contact:

FUJITSU HONG KONG LTD.

10/F, Lincoln House, Taikoo Place,
979 King’s Road, Island East, Hong Kong
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fujitsu.com.hk/

FUJITSU KOREA LTD.

6th Fl., Korea Financial center building,
Yoido-Dong 23-6, Young DungPo-gu, Seoul,
Republic of Korea
Phone: [phone] FaX: [phone]
HOME PAGE: http://www.fujitsu.co.kr

FUJITSU COMPUTER (SINGAPORE) PTE. LTD.

20 Science Park Road, #03-01, Tele Tech Park
Singapore Science Park II,
Singapore 117674, Republic of Singapore
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fsl.com.sg/

FUJITSU TAIWAN LTD.

8F Hung Tai Center, 168-170
Tun Hwa North Road, 1st Sec. Taipei, Taiwan, R.O.C.
Phone: [phone] Fax: [phone]

FUJITSU SYSTEMS BUSINESS (MALAYSIA) BHD.

Fujitsu Plaza, 1A Jalan Tandang 204, P.O. Box 636
Jalan Sultan 46770, Petaling Jaya, Selangor Darul
Ehsan, Malaysia
Phone: [phone] Fax: [phone]

FUJITSU SYSTEMS BUSINESS (THAILAND) LTD.

12th Fl., Olympia Thai Tower,
444 Rachadapisek Road, Samsennok,
Huay Kwang, Bangkok 10320, Thailand
Phone: [phone] Fax: [phone]

FUJITSU PHILIPPINES, INC.

2nd Floor, United Life Building, A. Arnaiz,
Legaspi Village, Makati, Metro Manila, Philippines
Phone: [phone] Fax: [phone]

FUJITSU SYSTEM INDONESIA

J1. Cideng Timur 55
Jakarta 10150, Republic of Indonesia
Phone: [phone] Fax: [phone]

FUJITSU LIMITED (JAPAN)

Computer Products Business Group
4-1-1, Kamikodanaka, Nakahara-ku, Kawasaki-shi,
Kanagawa-ken 211-8588, Japan
Phone: [phone] Fax: [phone]
HOME PAGE: http://www.fujitsu.co.jp/hypertext/
scanner/eng/

IMPORTANT NOTE TO USERS

READ THIS ENTIRE MANUAL BEFORE USING THIS PRODUCT.
UNEXPECTED DAMAGE MAY OCCUR IF NOT USED CORRECTLY.

While all efforts have been made to ensure the accuracy of all information in this
manual, FUJITSU assumes no liability to any party for any damage caused by
errors or omissions or by statements of any kind in this manual, its updates or
supplements, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. FUJITSU further assumes no liability
arising from the application or use of any product or system described herein; nor
any liability for incidental or consequential damages arising from the use of this
manual. FUJITSU disclaims all warranties regarding the information contained
herein, whether expressed, implied, or statutory.

FUJITSU reserves the right to make changes to any products herein, to improve
reliability, function, or design, without further notice and without obligation.

i

Preface

This manual explains how to use the M4099D image scanner.
This manual contains basic instructions for scanner operation, cleaning

parts replacement, adjustment and troubleshooting.
Refer to Operator’s Guide for the basic information about the M4099D.
The M4099D is very fast and highly functional image scanner developed

for volume filing, using charge-coupled device (CCD) image sensors.
This scanner features duplex scanning and high quality image, processing
with an automatic document feeder (ADF).

ii

Conventions

Special information, such as warnings, cautions are indicated as follows:

WARNING

WARNING indicates that personal injury may result if you do not follow
procedure correctly.

CAUTION

CAUTION indicates that damage to the scanner may result if you do not follow
a procedure correctly.

The following symbols are used in this manual.

Used for general WARNING and CAUTION.

Indicates that care must be taken to avoid injury
to hands or fingers.

iii

iv

CONTENTS

CHAPTER 1 OPERATING INSTRUCTIONS .................................................... 1-1

CHAPTER 2 CLEANING .................................................................................. 2-1

CHAPTER 3 REPLACEMENT OF PARTS....................................................... 3-1

Units and Assemblies................................................................... 1-2

Loading Documents ..................................................................... 1-5

Inserting Documents Manually ..................................................... 1-7

Upper Transport Unit....................................................................1-8

Cleaning Tools and Roller Position............................................... 2-2

Rollers.......................................................................................... 2-3

Transport Path, Discharge Brush, and Glass Surface .................. 2-6

Sensors...................................................................................... 2-12

Front-Side Lamp ........................................................................ 2-14

Back-Side Lamp......................................................................... 2-16

Front-Side Lamp .......................................................................... 3-2

Back-Side Lamp........................................................................... 3-4

Pick Roller Unit............................................................................. 3-6

Brake Roller ................................................................................. 3-8

Pad............................................................................................. 3-11

CHAPTER 4 ADJUSTMENT............................................................................. 4-1

Improving Paper Separation......................................................... 4-2

CHAPTER 5 TROUBLESHOOTING................................................................. 5-1

Paper Jam.................................................................................... 5-2

Initial Checks................................................................................ 5-5

Messages and Actions ............................................................... 5-13

Problem Checklist ...................................................................... 5-15

Appendix .................................................................................... 5-16

v

CHAPTER

1

OPERATING INSTRUCTIONS

OPERATING

INSTRUCTIONS

CHAPTER

CHAPTER

CHAPTER

REPLACEMENT OF PARTS

3

CHAPTER

5

4

TROUBLESHOOTING

CLEANING

2

ADJUSTMENT

CLEANING

REPLACEMENT

OF PARTS

ADJUSTMENT

TROUBLESHOOTING

CHAPTER

1

OPERATING INSTRUCTIONS

This chapter describes how to load documents, how to insert documents
manually and how to open/close the upper transport unit.

Units and Assemblies

Loading Documents

Inserting Documents Manually

Upper T ransport Unit

1-1

Units and Assemblies

This section shows the exterior view and assemblies of the scanner. This section also provides
names of each part and describes their functions.

■ Units

9 Guide plate

15 Stacker

12 Upper transport unit

17 Stacker extension

6 Automatic document feeder (ADF)

4 Hopper guide

5 Hopper extension

18 Stop lever

3 Hopper

16 Stacker guide

19 Check stopper

8 Pick roller unit

13 Side cover

14 Lever

10 Pad

11 Brake roller

2 Power switch

1 Operator panel

7 ADF release lever

1-2

20 Main line switch

22 Interface connectors

23 Interface connectors21 Power inlet

No. Name Function
1 Operator panel Used to operate the scanner.

2 Power switch Used to turn power on or off.

3 Hopper Document input tray.
4 Hopper guide Used to adjust the document width.
5 Hopper extension For use with long documents.
6 Automatic document feeder (ADF) Feeds and scans documents.
7 ADF release lever Used to open the ADF.
8 Pick roller unit Picks top page in document stack.
9 Guide plate The pad is mounted on.

10 Pad Separates top page from document stack.
11 Brake roller Separates top page from document stack.
12 Upper transport unit Opens for easy access.
13 Side cover Opens to access back-side lamp.
14 Lever Used to open the upper transport unit.
15 Stacker Document exit tray.
16 Stacker guide Helps guide documents into stacker.
17 Stacker extension For use with long documents.
18 Stop lever Used to keep documents in the stacker.
19 Check stopper Adjustable stopper for shorter length documents.
20 Main line switch Controls supply of line power to the scanner.
21 Power inlet Power cable connection.
22 Interface connectors Video and RS-232C.
23 Interface connectors Two SCSIs.

1-3

■ Assemblies

Lower sheet guide assembly

Back-side lamp unit

Lamp

Front-side lamp unit

Lamp

Guide plate

1-4

Pick roller unit

Brake roller

Pad

Loading Documents

Load the document for reading.

Fan the sheets before setting the
document on the hopper table.

NOTE

Hold both ends and bend the
documents into an arch. Then hold
tightly and straighten them. The
center of documents swells and air is
introduced between the documents.

Stacker
Lever

Hopper guide

Hopper table

Extension

15 to 20 mm

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Line mark

Adjust the hopper guides to the
document width. And load
documents face-up.

Lock lever

Hopper guide

Extension

NOTE

• Squeeze the lock lever to free the Hopper
guides.

• Remove paper clips and
staples. Flatten staple
holes with your finger.

• Load documents face-up.

• Stack must not exceed line mark.

• Use the extension for long documents.

• Do not mix different width documents.

1-5

Stacker guideStacker guide

Stacker tab le

Stacker

Adjust the stacker table to the
document size.

NOTE

• Extend the stacker table and extension for
long documents (greater than A4 or LT).

• Raise the stopper for small sizes of paper
and adjust the stacker guides to the width
of the paper and push down the stacker
table to lock it.
Stopper adjustment:

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Stopper

about 20 mm

Document

Stop lever

Check stopper

1-6

Scanned documents are stacked
in the stacker for removal.

Inser ting Documents Manually

If the scanner is in Manual Mode, set the documents as follows:

Lift the pick roller unit until it is
held by the magnet catch.
The hopper table moves up to the
feed position.

CAUTION

Be careful not to catch your fingers or
something in the mechanism, when the
hopper table moves up.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Document
(face-up)

Hopper guide Guide plate

Hopper table

Place documents face-up at the
center of the hopper table.

NOTE

For information on setting
Manual feed timeout, see the
Operating Instructions in the
Operator’s Guide.

Insert the documents until the
leading edge touches the guide
plate of the hopper table. Adjust
the guides to the document width.

1-7

Upper Transport Unit

WARNING

Before lowering down the unit, make sure that the area
between the main machine and the upper transport unit is
clear of all objects and fingers.

ACHTUNG

Bevor Sie die obere Einheit absenken, überzeugen Sie sich,
daß keine Gegenstände oder Finger eingeklemmt werden.

■ Opening the Upper Transport Unit

Lift the lever located at the right to
open the upper transport unit.

CAUTION

Make sure that the upper transport unit is
in the locked position before reaching
inside the scanner.

■ Closing the Upper Transport Unit

Lever

Upper transport unit

Lift the upper transport unit to
release the lock.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Lower the upper transport unit
with both hands.

NOTE

Press the upper transport unit with both
hands to secure the lock.

1-8

CHAPTER

2

CLEANING

This chapter describes the tools and methods required to keep your
scanner clean.

Cleaning Tools and Roller Position

Rollers

Transport Path, Discharge Brush, and Glass Surface

Sensors

Front-Side Lamp

Back-side Lamp

2-1

Cleaning Tools and Roller Position

Rollers

Tools Type No. Frequencies Remarks

Cleaning sheet CA99501-0016 Every 50,000 sheets 20 sheets/1 pack

(*)

Cleaner F2 CA99501-0014 • Front-side and 1 bottle

(*) back-side lamp

Every 100,000 sheets

• Roller

Every 100,000 sheets
Isopropyl alcohol CA99501-0013 • Discharge brush 1 bottle
or Cleaner F1 (*) Every 100,000 sheets

• Others

Every 200,000 sheets

Cotton swabs

Dry cloth

*: Contact dealer or distributer. Type No. may be different in some countries.

NOTE

When the following paper is used, it may be necessary to clean more frequently.

• Paper with smooth surface such as coated paper.

• Paper with almost all printed area.

• Paper with special coating such as carbonless paper.

2-2

Rollers

■ Cleaning the Rollers with Cleaning Sheets

Set the hopper table guides to B4
width. Then, set the offline feed
test mode as follows:

While pressing

MENU

, turn on the

power; the LCD displays “Please
wait” then the <<MODE SELECT>>
screen appears with SETUP

blinking. Press (Õ) twice; TEST
blinks. Press

ENTER

three times;

The OFFLINE FEED TEST screen
appears with START blinking.

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Front

Remove the protective paper from
the cleaning sheet.

Protective paper

Cleaning
sheet

Place the cleaning sheet on the

Hopper guide (left)

Cleaning sheet

hopper table by aligning it with the
hopper guide (left) with the
adhesive side up. Then press

ENTER

; the cleaning sheet is fed.

2-3

When “Hopper empty” is
displayed, press

CANCEL

.

Place the same cleaning sheet
on the hopper table with the
adhesive side up by aligning with
the hopper guide (right). Then

Front

press

ENTER

sheet is fed.

; the cleaning

Cleaning sheet

Hopper guide (right)

When “Hopper empty” is
displayed, press

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

CANCEL

.

Remove the protective paper from a new cleaning sheet and place it with the
adhesive side face down. Then repeat steps through . After cleaning is
complete, turn the power off.

2-4