SPARC® Enterprise
M4000/M5000 Servers
Product Notes
For XCP version 1041
Order No. U41739-J-Z816-4-76
October 2007, Revision A
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Contents
Preface vii
Technical Support vii
Software Resources vii
Accessing Documentation viii
Fujitsu Siemens Computers Welcomes Your Comments viii
SPARC Enterprise M4000/M5000 Servers Product Notes 1
Supported Versions of Firmware and Software 1
Patch Information 2
Solaris Patch Information 2
Known Issues 3
General Functionality Issues and Limitations 3
Hardware Installation and Service Issues 4
Specific Issues and Workarounds 4
About the interference of nut 5
Hardware Documentation Updates 7
Electrical Specifications 9
Cable Connections 10
Updates of the SPARC Enterprise M4000/M5000 Servers Service Manual 11
Installing the PCI Cassette 11
v
DIMM Replacement 11
Software Issues 13
XCP Issues and Workarounds 13
Solaris Issues and Workarounds 16
Identifying Permanent Memory in a Target Board 26
Software Documentation Updates 27
vi SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Preface
These product notes contain late-breaking information about the SPARC® Enterprise
M4000/M5000 server hardware, software, or documentation that became known after
the documentation set was published.
Technical Support
If you have technical questions or issues that are not addressed in the SPARC
Enterprise M4000/M5000 servers documentation, contact a sales representative or a
certified service engineer.
Software Resources
The Solaris™ Operating System and Sun Java™ Enterprise System software are
preinstalled on your SPARC Enterprise M4000/M5000 servers.
Contact a sales representative or a certified service engineer for software resources
for your SPARC Enterprise M4000/M5000 servers.
Note – For latest patch information go to:
http://support.fujitsu-siemens.com
Installation information and README files are included in the patch download.
vii
Accessing Documentation
Instructions for installing, administering, and using your SPARC Enterprise
M4000/M5000 servers are provided in the SPARC Enterprise M4000/M5000 servers
documentation set.
The documentation set is available for download from the following website:
http://manuals.fujitsu-siemens.com/
Note – Information in these product notes supersedes the information in the SPARC
Enterprise M4000/M5000 servers documentation set.
Solaris documentation is available at:
http://www.sun.com/documentation
Fujitsu Siemens Computers Welcomes Your Comments
If you have any comments or requests regarding this manual, or if you find any
unclear statements in the manual, please state your points specifically, and forward
it to a sales representative or a certified service engineer.
Please include the title and part number of your document with your feedback.
viii SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
SPARC Enterprise M4000/M5000 Servers Product Notes
These product notes contain late-breaking information about the SPARC® Enterprise
M4000/M5000 server hardware, software, or documentation that became known after
the documentation set was published.
■ Supported Versions of Firmware and Software
■ Patch Information
■ Known Issues
■ Hardware Installation and Service Issues
■ Hardware Documentation Updates
■ Software Issues
■ Software Documentation Updates
Supported Versions of Firmware and Software
The following firmware and software versions are supported in this release:
■ XSCF Control Package (XCP) 1041 or later
Note – When the XCP version preinstalled in your server is under XCP 1041, you
must upgrade to XSCF Control Package(XCP) 1041 or later. Use the web browser
interface, also known as the browser user interface (BUI), to import XCP firmware
and then execute the flashupdate command to upgrade the XCP firmware with
the XSCF Shell.
1
Caution – CR ID #6534471: Improper handling of large page in kernel memory may
cause random panics. Implement the workaround for CR ID #6534471 or check for
the availability of a patch and install it immediately. This bug has been fixed by
125100-06.
■ The first version of the Solaris™ Operating System (OS) to support these servers
is the Solaris 10 11/06 OS.
■ XCP 1041 supports the External I/O Expansion Unit.
■ This XCP release does not support the Capacity-On-Demand (COD) feature.
Note – For the offering schedule of COD product and External I/O Expansion Unit,
please contact your sales representative.
Patch Information
Solaris Patch Information
The following patches are mandatory for Sun SPARC Enterprise M4000/M5000
servers running Solaris 10 11/06 OS.
■ 118833-36 (Install 118833-36 before 125100-04.)
■ 125100-04 or later
■ 120068-03 or later
■ 123839-07 or later
■ 125424-01 or later
■ 125075-01 or later
Note – See “Software Resources” on page vii for information on how to find the
latest patches. Installation information and README files are included in the patch
download.
2 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Known Issues
This section describes known issues in this release.
General Functionality Issues and Limitations
■ Because the term, admin, will be reserved for the system use in next version of
XCP, please avoid using it to user account name. If you use the term, admin, to
user account name, you have to delete it before upgrading the XCP.
■ Dynamic Reconfiguration (DR) is not recommended in cases below, due to the
following restrictions on the DR addboard(8), deleteboard(8), and moveboard
(8) commands. Please contact your Sales representative or Technical Support for
additional information and software support.
■ The target board (SB/XSB) with optional I/O cards because of some restrictions
on specific cards.
Caution – Use of DR in an unsupported configuration might result in a domain
panic or might hang the system.
■ Domains using the ZFS file system can not use Reconfiguration.
■ PCI Hotplug feature is not available for this release.
Please contact your sales representative or technical support for additional
information and software support.
■ SPARC Enterprise M4000/M5000 servers are cold service machines. Hot-swapping
of the CPU/Memory board unit (CMU), I/O Unit (IOU), or any eXtended System
Control Facility (XSCF) unit is not supported.
■ The XSCF web browser interface, also known as the browser user interface (BUI),
has limited availability in this release. It can be used for importing the XSCF
firmware and it supports the snapshot(8) command Full log set collection
function. Use the command-line interface (CLI) instead on the Service Processor
and the domains for other activities.
■ Power off all domains before upgrading the XCP firmware.
■ In this release, to conduct the maintenance work of COD board, it is necessary to
power off the system.
■ For 1027A-Z/X1027A-Z, PCIe Dual 10 Gigabit Ethernet Fiber XFP cards, these
limits apply:
■ Do not use more than two cards per domain.
■ Do not use these cards in an External I/O Expansion Unit.
SPARC Enterprise M4000/M5000 Servers Product Notes 3
■ For 4447A-Z/X4447A-Z, PCIe Quad-port Gigabit Ethernet Adapter UTP cards,
these maximum limits apply:
■ No more than two cards per I/O boat
■ No more than four cards in a SPARC Enterprise M4000 server
■ No more than eight cards in a SPARC Enterprise M5000 server
Hardware Installation and Service Issues
This section describes hardware specific issues and workarounds.
Specific Issues and Workarounds
TABLE 1 lists known hardware issues and possible workarounds.
TABLE 1 Hardware Issues and Workarounds
CR ID Description Workaround
6433420 The domain console might display a Mailbox
timeout or IOCB interrupt timeout error during
boot.
6488846 During boot, the domain console might display
a checksum error for the SG(X)PCI2SCSIU320Z SCSI controller I/O card.
6498780 On the SPARC Enterprise M4000/M5000
servers, the OpenBoot. PROM (OBP) might not
detect the on-board disk (HDD) boot device.
Performing a boot disk results in a console
message:
Can’t locate boot device
Issue a reset-all command from the OBP
(OK) prompt and reboot.
Check for the availability of the latest
controller card firmware.
The PCI or PCI-X plug-in adapter card might
not be seated correctly. Reseat the card in slot 0
of the IOU.
4 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
About the interference of nut
M4000 (4 places)
M5000 (6 places)
Ring Bezel Anchoring nut
When you mount the SPARC Enterprise M4000 or M5000 server on the 19-inch rack,
as you insert it all the way seated in the rack, the nut anchoring the bezel may
interfere with the rack column and the server may fail to be seated correctly.
In such a case, please replace the bezel anchoring nut and ring with the E-Ring.
1. Remove the interfering bezel anchoring nut and ring.
SPARC Enterprise M4000/M5000 Servers Product Notes 5
2. In place of the removed nut and ring, attach the E-Ring, included in the rack
E-Ring
mount kit.
3. Insert the server all the way seated in the rack, to lock it in place.
6 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Hardware Documentation Updates
TABLE 2 lists known documentation updates.
TABLE 2 Documentation Updates
Title Page Number Update
All SPARC Enterprise
M4000/M5000 Servers
documentation
SPARC Enterprise
M4000/M5000 Servers
Site Planning Guide
SPARC Enterprise
M4000/M5000 Servers
Installation Guide
SPARC Enterprise
M4000/M5000 Servers
Installation Guide
SPARC Enterprise
M4000/M5000 Servers
Service Manual
1-7 TABLE 1-3 "Midrange Servers Physical Specifications"
2-8 TABLE 2-3 "Powercords"
3-3 3.3, “Connecting the Administration Console”.
1-4 1.3.4, "Handling Components"
All DVD references are now referred to as CD-RW/DVD-RW.
Updated glossary terms:
External I/O Expansion Unit — A rack mountable device to
add-on PCI slots. It is connected to the system’s I/O unit
through the PCIe connection and contains one or two I/O boats.
I/O boat — An I/O unit in the External I/O Expansion Unit. The
I/O boat connects to a PCI-Express (PCIe) slot through a PCIe
switch or a PCI-X bridge on the I/O boat and offers either six
PCI-X slots or six PCIe slots.
Correct numerical value of "Depth" is 810mm/31.9 in. for the
SPARC Enterprise M4000/M5000 servers.
See “Cable Connections” on page 10 for the changes.
The RJ-11 connector at the top of Figure 3-1 was not labelled.
The RJ-11 connector is not for connection to TNV circuits. Do
not use this connector.
The following caution will be added.
Caution – In the PCI cassette part,
when removing cables such as LAN
cable, if your finger can't reach the latch
lock of the connector, press the latch
with a flathead screwdriver to remove
the cable. Forcing your finger into the
clearance can cause damage to the PCI
card.
SPARC Enterprise M4000/M5000 Servers Product Notes 7
TABLE 2 Documentation Updates (Continued)
Title Page Number Update
SPARC Enterprise
M4000/M5000 Servers
Service Manual
SPARC Enterprise
M4000/M5000 Servers
Service Manual
4-11 4.4.3, "Powering the Server Off Manually" Step 4
"Verify the state of the status XSCF STANDBY LED on the
operator panel is off" should be replaced with the following
description: "Verify the state of the status Power LED on the
operator panel is off."
8-5 8.1.2, "Removing the PCI Cassette"
The cable management arm of the SPARC Enterprise M4000
server will not be supported. The following note will be deleted
accordingly.
Note - The cable management arm of the SPARC Enterprise
M4000 server might obstruct access to the PCI cassettes. Do not
force the arm out of the way of the cassettes, because it will
become permanently bent. Pull the quick release button and
disconnect the slide end of the arm. Once disconnected, the arm
can be safely held out of the way when removing the cassettes.
Instead, the following caution will be added.
Caution – When removing cables such
as LAN cable, if your finger can't reach
the latch lock of the connector, press the
latch with a flathead screwdriver to
remove the cable. Forcing your finger
into the clearance can cause damage to
the PCI card.
SPARC Enterprise
M4000/M5000 Servers
Service Manual
SPARC Enterprise
M4000/M5000 Servers
Service Manual
8 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
8-6 8.1.3, "Installing the PCI Cassette"
See “Installing the PCI Cassette” on page 11 for the changes.
"1. Power off the server."
"This step includes turning the keyswitch to the Service
position, verifying the state of the LEDs and disconnecting
power cables" should be substituted with the following
description: "This step includes turning the keyswitch to the
Service position, verifying that the Power LED is turned off and
disconnecting power cables."
TABLE 2 Documentation Updates (Continued)
Title Page Number Update
SPARC Enterprise
M4000/M5000 Servers
Service Manual
9-1
15-1
CHAPTER 9, "XSCF Unit Replacement"
CHAPTER 15, "Operator Panel Replacement"
The following important message will be added.
Note – If you replace the XSCF unit and the operator
panel simultaneously, system will not operate normally.
Execute the showhardconf command or the
showstatus command to confirm that the component
replaced earlier is operating normally, before replacing
the subsequent FRU.
SPARC Enterprise
M4000/M5000 Servers
Service Manual
SPARC Enterprise
M4000/M5000 Servers
Service Manual
11-7 11.2, "DIMM Replacement"
C-7 TABLE C-5 "Power Supply Feature"
Electrical Specifications
The following changes belong in the SPARC Enterprise M4000/M5000 Servers
Service Manual.
TABLE 3 Power Supply Features
SPARC Enterprise M4000 SPARC Enterprise M5000
Power draw (maximum)
Volt A m p e r e
Heat
2016W 3738W
2058 VA 3815 VA
6879 BTUs/hr (7258 kJ/hr) 12754 BTUs/hr (13457 kJ/hr)
See “DIMM Replacement” on page 11 for the changes.
See “Electrical Specifications” on page 9 for the changes.
SPARC Enterprise M4000/M5000 Servers Product Notes 9
Cable Connections
The following changes belong in the SPARC Enterprise M4000/M5000 Servers
Installation Guide.
TABLE 4 Powercords
System Location Powercord Type
SPARC Enterprise M4000
Server
SPARC Enterprise M5000
Server
Americas, Taiwan NEMA L5-15 125V 15A
Japan, Korea NEMA L6-20 250V 20A
RoTW IEC60309 16A 250V, 3PIN with IEC320
C20
Americas, Taiwan NEMA L5-15 125V 15A
Japan, Korea NEMA L6-20 250V 20A
RoTW IEC60309 16A 250V, 3PIN with IEC320
C20
10 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Updates of the SPARC Enterprise M4000/M5000 Servers Service Manual
The following information supersedes the information in the SPARC Enterprise
M4000/M5000 Servers Service Manual.
Installing the PCI Cassette
Caution – Do not force the PCI cassette into a slot. Doing so can cause damage to the
cassette and server.
1. Align the PCI cassette on the gray plastic guide and install it into the slot.
2. Lock the lever into place to seat the cassette.
Note – As the lever is moved pressure will build up, then just prior to locking into
place the pressure will suddenly release. If the lever locks in place without the
pressure release, the card may not be seated correctly. If this happens the card
should be removed and reinstalled.
Note – When you insert the PCI cassette using hot-swap, the cassette is
automatically powered on and configured. Check that the power LED on the cassette
is LIT to be certain the cassette is correctly seated.
3. Connect all cables to the PCI cassette and reconnect the cable management arm if
necessary.
DIMM Replacement
The DIMMs are cold FRU replacement components. The entire server must be
powered off and the power cords disconnected to replace the DIMMs.
You can mount up to 4 memory boards on the SPARC Enterprise M4000 server and
up to 8 memory boards on the SPARC Enterprise M5000 server. The DIMMs on the
memory board are grouped into group A and group B.
SPARC Enterprise M4000/M5000 Servers Product Notes 11
Here are the DIMM mount conditions:
DIMM mounting rules:
■ Four(4) DIMMs per group can be mounted.
■ Capacity of the DIMMs in group A must be equal to or larger than the capacity of
the DIMMs in group B.
■ The capacity of the DIMMs in group B must be equal to or less than the capacity
of the DIMMs in group A. DIMMs in group B are optional.
■ For both groups, DIMMs must be of the same capacity and rank within a group.
DIMMs of different capacity cannot be mixed in a group.
12 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Software Issues
This section describes software specific issues and workarounds.
XCP Issues and Workarounds
TABLE 5 lists known XCP issues and possible workarounds.
TABLE 5 XCP Issues and Workarounds
ID Description Workaround
RTIF1070418-004
All domains must be powered off before
upgrading the XCP firmware.
Power off domains before using the
flashupdate(8) command to upgrade XCP
firmware.
RTIF1070418-005
RTIF1070418-009
RTIF1070418-010
RTIF1070418-011
RTIF1070418-012
RTIF1070418-020
If you log in to the XSCF while it is still
booting, you may get a bash$ prompt instead
of the XSCF> prompt, and be unable to
perform most operations.
While XSCF is running, error message of
"OOM kill" might be displayed to XSCF
console, and process may go down and/or
watchdog timeout may occur and XSCF may
reboot.
The showdomainstatus -a command shows
domain status as Powered Off, but the
showboards -a command shows the domain
is testing.
Some commands that update configuration
data take a relatively long time to execute.
The fault (memory.block.ue) is encountered
and reported periodically.
When using the XSCF Web to import a
firmware image, if the image is corrupted, the
flashupdate command might later report an
internal error.
Log out of the bash$ prompt and wait for the
XSCF to finish booting.
Check that XSCF is started. If not started, use
the rebootxscf(8) command to restart XSCF,
or stop all the domains and then execute the
system power off/on (AC OFF/ON).
Use the showboards command to check the
status of domain power.
The showdomainstatus command takes a
longer time to show the correct status.
Do not cancel set* commands. They appear to
hang, but eventually complete in about 30
seconds.
An uncorrectable error exists in a DIMM and
the DIMM should be replaced.
Import again a firmware image. Reboot the
XSCF Unit, then use the flashupdate
command again to clear the internal error.
SPARC Enterprise M4000/M5000 Servers Product Notes 13
TABLE 5 XCP Issues and Workarounds (Continued)
ID Description Workaround
RTIF1070418-023
Using the rebootxscf(8) command may
result in a process down error, and possibly an
Ignore this event.
FMA event with MSG ID SCF-8005-NE.
RTIF1070418-025
RTIF1070528-001
RTIF1070528-002
RTIF1070802-001
RTIF1070824-001
RTIF1070904-002
RTIF1070904-003
RTIF1070904-004
showaudit all shows a long list of defaults
in the policy section after the database is
cleared.
When you have updated the /etc/ttydefs file of
Solaris to disable the console flow control, you
cannot disable the console flow control on the
telnet via a server.
While XSCF is running, watchdog timeout
may occur and XSCF may reboot.
When connected to telnet, the login or the
password prompt doesn't appear.
When remote power control mode of
interlocking mechanism for power supply to
domain, is enabled, after XSCF Unit is
replaced, the interlocking for power supply by
RCI cannot work.
When the snapshot CLI attempts to write to a
USB stick that has write protect set results in
an I/O error.
An incorrect domain state is reported. After
the command sendbreak to domain is issued,
showdomainstatus continues to show the state
as "Running" when the domain is actually at
"ok" prompt.
The latest communication field in
showarchiving is not updated regularly.
Update the database with the following:
setaudit -a opl=enable
setaudit -a opl=default
None available at this time.
Check that XSCF is started. If not started, use
the rebootxscf(8) command to restart XSCF,
or stop all the domains and then execute the
system power off/on (AC OFF/ON).
Disconnect the telnet session and try again.
After XSCF Unit is replaced, configures the
RCI again and sets the remote power control
mode.
Do not attempt to use write-protected USB
devices for collecting snapshot.
There is no workaround. This is expected
behavior of the sendbreak operation.
Disabling and re-enabling archiving refreshes
the Latest communication field in
showarchiving output.
14 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
TABLE 5 XCP Issues and Workarounds (Continued)
ID Description Workaround
RTIF1070904-005
Time can't be synchronized with the NTP
server.
Check the stratum value of the NTP server.
The stratum value of XSCF is "5." The NTP
server which the XSCF refers to must be a
server on which the stratum value is smaller
than 5. When you changed the NTP server to
refer to, reboot the XSCF.
When the stratum value has been set correctly
and the time can't be synchronized, use the
showntp(8) command to check the jitter value
to be displayed.
If this value is large, please reboot the XSCF.
RTIF1070904-006
While executing the domain power-on,
domain reset or DR, in case the XSCF reboot
occurred, the process may be aborted in some
Execute the domain reset one more time, or
power off the domain and then power on
again.
or all of the XSB.
RTIF1070912-001
If an invalid SMTP server is configured, a
subsequent attempt to disable email service
(using the setemailreport CLI) may block for
up to 30 minutes.
Wait for the CLI to complete. The rest of the
system will function normally during this
time.
• The CLI can also be aborted by ^C. Note that
the operation (disabling emailreport) is
completed, even if ^C is used.
• showemailreport can be used to confirm
that the service has been disabled.
SPARC Enterprise M4000/M5000 Servers Product Notes 15
Solaris Issues and Workarounds
TABLE 6 lists known issues and possible workarounds.
TABLE 6 Specific Issues and Workarounds Concerning Solaris
CR ID Description Workaround
6348554 Using the cfgadm -c disconnect
command on the following cards might hang
the command during i_mdi_pi_offline:
• SG-XPCIE2FC-QF4 Sun StorageTek
Enterprise Class 4Gb Dual-Port Fibre
Channel PCI-E HBA
• SG-XPCIE1FC-QF4 Sun StorageTek
Enterprise Class 4Gb Single-Port Fibre
Channel PCI-E HBA
• SG-XPCI2FC-QF4 Sun StorageTek Enterprise
Class 4Gb Dual-Port Fibre Channel PCI-X
HBA
• SG-XPCI1FC-QF4 Sun StorageTek Enterprise
Class 4Gb Single-Port Fibre Channel PCI-X
HBA
6416224 System performance can degrade using a
single NIC card with more than 5,000
connections.
6440061 The domain console may display this message:
ipsec_check_inbound_policy: Policy
Failure for the incoming packet (not
secure)
6441349 The system may hang if there is an I/O error in
the system.
There is no workaround. Check for the
availability of a patch for this defect.
Use multiple NIC cards to split network
connections.
This message can be safely ignored.
None available at this time.
6459540 The DAT72 internal tape drive on SPARC
Enterprise M4000/M5000 may time out during
tape operations.
16 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Add the following definition to
/kernel/drv/st.conf:
tape-config-list =
"SEAGATE DAT DAT72-000",
"SEAGATE_DAT____DAT72-000",
"SEAGATE_DAT____DAT72-000";
SEAGATE_DAT____DAT72-000=
1,0x34,0,0x9639,4,0x00,0x8c,0x8c,
0x8c,3;
There are four spaces between SEAGATE DAT
and DAT72-00.
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6466617 Performing a hot plug operation with the PCI-
Express slot too quickly interrupts a PCI leaf
Pause a few seconds between the issue of each
cfgadm -c command.
reset and fails, creating a cfgadm: Component
system is busy error.
6472153 If you create a Solaris Flash archive on a non-
SPARC Enterprise M4000/M5000 sun4u server
and install it on a SPARC Enterprise
M4000/M5000 sun4u server, the console's TTY
flags will not be set correctly. This can cause
the console to lose characters during stress.
Just after installing Solaris OS from a Solaris
Flash archive, telnet into the SPARC Enterprise
M4000/M5000 server to reset the console's TTY
flags a follows:
# sttydefs -r console
# sttydefs -a console -i "9600 hupcl
opost onlcr crtscts" -f "9600"
This procedure is required only once.
6481002 Installing the Solaris from the network using
certain PCI-Express cards may cause a panic.
If you are using a Sun PCI-E Dual Gigabit
Ethernet Adapter MMF card or a Sun PCI-E
Dual Gigabit Ethernet Adapter UTP card, do
not install the Solaris using either of these
cards. Instead, use other network devices, such
as the onboard Gigabit Ethernet or another
network device.
6485555 On the SPARC Enterprise M4000/M5000
None available at this time.
servers, On-board Gigabit Ethernet NVRAM
corruption could occur due to a race condition.
The window of opportunity for this race
condition is very small.
6495303 The use of a PCIe Dual-Port Ultra320 SCSI
controller card (SG-(X)PCIE2SCSIU320Z) in
Do not use this card in IOU Slot 1 on a SPARC
Enterprise M4000/M5000 server.
IOU Slot 1 on a SPARC Enterprise
M4000/M5000 server may result in a system
panic.
SPARC Enterprise M4000/M5000 Servers Product Notes 17
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6496337 The "cpumem-diagnosis" module may fail to
load after uncorrectable error(UE) panic.
Systems will function correctly but events
normally automatically diagnosed by FMA
using this module will require manual
diagnosis.
Example:
SUNW-MSG-ID: FMD-8000-2K, TYPE:
Defect, VER: 1, SEVERITY: Minor
EVENT-TIME: Thu Feb 15 15:46:57 JST
2007
PLATFORM: SUNW,SPARC-Enterprise,
CSN: BE80601007, HOSTNAME: col2-ff-
If problem occurred, implement the following
workaround:
1. Remove the following file.
# rm /var/fm/fmd/ckpt/cpumemdiagnosis/cpumem-diagnosis
2. Restart fmd service.
# svcadm restart fmd
To avoid this problem in advance,
add "rm -f /var/fm/fmd/ckpt/cpumemdiagnosis/cpumem-diagnosis" in
/lib/svc/method/svc-dumpadm file as below.
em7-d0
#
# We haven't run savecore on a
dump device yet
#
savedev=none
rm -f /var/fm/fmd/ckpt/cpumemdiagnosis/cpumem-diagnosis
#
6498283 Using the DR deleteboard(8) command
while psradm operations are running on a
There is no workaround. Check for the
availability of a patch for this defect.
domain might cause a system panic.
6499304 CPU isn't offlined and unexpected message is
Check CPU status on XSCF.
displayed on console when many correctable
error(CE) occurs.
Example:
SUNW-MSG-ID: FMD-8000-11, TYPE:
Defect, VER: 1, SEVERITY: Minor
EVENT-TIME: Fri Feb 2 18:31:07 JST
2007
PLATFORM: SPARC-Enterprise, CSN:
BE80601035, HOSTNAME: FF2-35-0
18 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6502204 Unexpected error messages may be displayed
on console on booting after CPU UE panic.
Example:
If you see unexpected messages, use the XSCF
command showdomainstatus(8) to check
system status on XSCF.
SUNW-MSG-ID: FMD-8000-11, TYPE:
Defect, VER: 1, SEVERITY: Minor
EVENT-TIME: Tue Jan 9 20:45:08 JST
2007
PLATFORM: SUNW,SPARC-Enterprise,
CSN: 2030636002, HOSTNAME: P2-DC116-d0
6502750 Notification message for inserted or removed
None available at this time.
card by PCI hot plug may not output.
6508432 Many correctable errors (CE) may occur, and
despite these are the correctable errors,
domain may panic.
6508434 The domain may panic when an additional
PCI-X card is installed or a PCI-X card is
replaced by using PCI hot plug.
6509337 s10s_u3 wanboot fails - The server returned
416: Requested Range Not Satisfiable.
6510779 On a large single domain configuration, the
system may incorrectly report very high load
average at times.
6510861 When Dual-Channel Ultra320 SCSI Card
(SE0X7SC2F, SE0X7SC2X) is mounted,
correctable errors(CE) occur and system may
panic.
6511374 Unexpected error messages may be displayed
on console after changing the system
configuration.
Example:
WARNING: Translation error source
/LSB0/B0/0, PA 3c000000000, target
/LSB0/B0/20000000
Set the following to /etc/system and then
reboot the domain:
set pcie:pcie_aer_ce_mask = 0x2001
Do not insert a different type of PCI-X card on
the same PCI slot card by using PCI hot plug.
None available at this time.
There is no workaround. Check for the
availability of a patch for this defect.
To mask these errors with Dual-Channel
Ultra320 SCSI Card (SE0X7SC2F, SE0X7SC2X),
add the following entry to the /etc/system file
and then reboot the system:
set pcie:pcie_aer_ce_mask = 0x31c1
This message can be safely ignored.
SPARC Enterprise M4000/M5000 Servers Product Notes 19
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6515648 "Replumb Failed" error appears when
dr@0:SB1::memory fails.
Once the DR operation is complete, it can be
plumbed up manually.
Example steps to re-plumb the interface
manually:
# ifconfig interface plumb xxx.xxx.xxx.xxx
netmask + broadcast + up
# ifconfig interface group group-name
# ifconfig interface addif xxx.xxx.xxx.xxx
-failover deprecated up
This workaround assumes that the
/etc/hostname.interface file is correctly
configured for the IPMP group and does not
need any modification. The IP addresses used
in the example above should match what was
previously used and what matches the
/etc/hostname.<interface> file.
6516135 Ap_Id format and devices may not be shown
correctly by cfgadm(1M).
Use the following operations to display all of
the PCI slots.
1) devfsadm (at Solaris prompt)
2) cfgadm
6519290 Large amounts of I/O on swap devices can
cause the system to appear hung by over
welling the I/O system. The amount of I/O
Set the following to /etc/system and then
reboot the domain:
set maxfastscan=0x2000
required can be generated through a number
of ways, eg memory shortage, heavy use of
/tmp etc.
6520990 Domain may cause a panic when
deleteboard(8) command for kernel board
by using Dynamic Reconfiguration (DR).
To mask this error, add the following entry to
the /etc/system file.
set drmach:fmem_timeout = 30
6522017 DR and ZFS may not be used in the same
Set the maximum size of the ZFS ARC lower.
domain.
6522433 After the CPU hardware error occurred, the
Check system status on XSCF.
fmdump(1M) command on the domain may
display an incorrect faulty component.
6525010 PCIe correctable errors can be recorded in the
FMA error log.
Add the following entry to /etc/system to
prevent the problem:
set pcie:pcie_aer_ce_mask = 0x2001
20 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6527811 showhardconf(8) on XSCF can not display
PCI card information that is installed in
External I/O Expansion Unit, if the External
I/O Expansion Unit is configured using PCI
hotplug.
6529479 ereport.io.ddi.fm-capability error messages
may be logged in ereport during system
No workaround is available at this time.
In case of each PCI card in the External I/O
Expansion Unit is configured using PCI
hotplug, the PCI card information is displayed
correctly.
None available at this time. Ignore the
messages.
reboot.
6529714 Warning messages occur while trying to
No workaround available at this time.
configure more than four X4447A-Z or
X1027A-Z1 cards into one I/O Boat.
6530178 DR addboard(8) command can hang. Once
problem is observed, further DR operations are
There is no workaround. Check availability of
a patch for this bug.
blocked. Recovery requires reboot of the
domain.
6530288 Ap_Id format may not be shown correctly by
None available at this time.
cfgadm(1M) command.
6530753 Some of the PCI slots in the External I/O
Expansion Unit PCI slots are not displayed
during a normal boot operation.
6531036 The error message network
initialization failed appears
repeatedly after a boot net installation.
6531668 System hangs when executing parallel hot
plug operation with SP DR in suspend phase.
6532215 volfs or dscp service may fail when domain is
booted.
svc:/platform/sun4u/dscp:default:
Method "/lib/svc/method/svc-dscp
start" failed with exit status 95.
svc:/system/filesystem/volfs:defaul
t: Method or service exit timed
out. Killing contract 59.
Use one of the following operations to display
all of the PCI slots.
• boot -r (at open boot prompt)
• devfsadm -C (at Solaris prompt)
• cfgadm (twice at Solaris prompt)
There is no workaround.
No workaround available at this time.
Restart the service if the failure is observed. To
avoid the problem, issue the following
commands.
# svccfg -s dscp setprop
start/timeout_seconds=count: 300
# svccfg -s volfs setprop
start/timeout_seconds=count: 300
# svcadm refresh dscp
# svcadm refresh volfs
SPARC Enterprise M4000/M5000 Servers Product Notes 21
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6534471 Domain may panic. Add the following line to /etc/system and
reboot the domain.
set heaplp_use_stlb=0
This bug has been fixed by 125100-06.
6535564 PCI hot plug to PCI slot #0, #1 or External IO
Expansion Unit may fail on XSB added by DR.
There is no workaround. Use DR instead of
PCI hot plug if need to add or remove PCI
card on the XSB.
6536564 showlogs(8) and showstatus(8) command
on XSCF might report wrong I/O component
To avoid this problem, issue the following
commands on the domain.
due to wrong diagnosis by Solaris Fault
management Architecture when faults in I/O
devices occur.
# cd /usr/platform/SUNW,SPARC-
Enterprise/lib/fm/topo/plugins
# mv ioboard.so ioboard.so.orig
# svcadm restart fmd
If the following messages are displayed on the
domain, contact a sales representative or a
certified service engineer.
Example:
SUNW-MSG-ID: SUNOS-8000-1L, TYPE:
Defect, VER: 1, SEVERITY: Minor
EVENT-TIME: Sun May 6 18:22:24 PDT 2007
PLATFORM: SUNW,SPARC-Enterprise, CSN:
BE80601007, HOSTNAME: sparc
This bug has been fixed in 125369-05.
6537511 Bluetooth partner is hung during security tests
Restart application server
execution
6539084 Sun PCIe Quad-port Gigabit Ethernet Adapter
UTP card(X4447A-Z) might panic during a
reboot.
6539909 Do not use the following I/O cards for network
access when you are using the boot net install
command to install the Solaris
OS:
There is no workaround. Check for the
availability of a patch for this defect.
This bug has been fixed in 125670-01.
When running Solaris 10 11/06, use an
alternate type of network card or onboard
network device to install the Solaris OS via the
network.
• X4447A-Z/X4447A-Z, PCIe Quad-port
Gigabit Ethernet Adapter UTP
This defect does not exist in Solaris 10 8/07.
• X1027A-Z/X1027A-Z, PCIe Dual 10 Gigabit
Ethernet Fiber XFP
22 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6542632 Memory leak in PCIe module if driver attach
fails.
6545685 If the system has detected Correctable Memory
Errors (CE) at power-on self-test (POST), the
domains might incorrectly degrade 4 or 8
DIMMs.
There is no workaround. Check for the
availability of a patch for this defect.
Increase the memory patrol timeout values
used via the following setting in
/etc/system:
set mc-opl:mc_max_rewrite_loop =
20000
6546188 The system panics when running hotplug
(cfgadm) and DR operations (addboard and
There is no workaround. Check for the
availability of a patch for this defect.
deleteboard) on the following cards:
• X4447A-Z, PCI-e Quad-port Gigabit
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
6551356 The system panics when running hotplug
(cfgadm) to configure a previously
unconfigured card. The message "WARNING:
PCI Expansion ROM is not accessible" will be
seen on the console shortly before the system
Perform cfgadm -c disconnect to
completely remove the card. After waiting at
least 10 seconds, the card may be configured
back into the domain using the cfgadm -c
configure command.
panic. The following cards are affected by this
defect:
• X4447A-Z, PCI-e Quad-port Gigabit
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
6556742 The system panics when DiskSuite can not
read the metadb during DR. This bug affects
the following cards:
• SG-XPCIE2FC-QF4, 4Gb PCI-e Dual-Port
Panic can be avoided when a duplicated copy
of the metadb is accessible via another Host
Bus Adaptor. Or you can apply patch 125166-
06.
Fibre Channel HBA
• SG-XPCIE1FC-QF4, 4Gb PCI-e Single-Port
Fibre Channel HBA
• SG-XPCI2FC-QF4, 4Gb PCI-X Dual-Port
Fibre Channel HBA
• SG-XPCI1FC-QF4, 4Gb PCI-X Single-Port
Fibre Channel HBA
SPARC Enterprise M4000/M5000 Servers Product Notes 23
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6559504 Messages of the form nxge: NOTICE:
These messages can be safely ignored.
nxge_ipp_eccue_valid_check: rd_ptr = nnn
wr_ptr = nnn will be observed on the console
with the following cards:
• X4447A-Z, PCI-e Quad-port Gigabit
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
6563785 Hot-plug operation with the following cards
might fail if a card is disconnected and then
After disconnecting a card, wait for a few
seconds before re-connecting.
immediately reconnected:
• SG-XPCIE2SCSIU320Z Sun StorageTek
PCI-E Dual-Port Ultra320 SCSI HBA
• SGXPCI2SCSILM320-Z Sun StorageTek
PCI Dual-Port Ultra320 SCSI HBA
6564332 Hot-plug operations on Sun Crypto
Accelerator (SCA)6000 cards can cause SPARC
Enterprise M4000/M5000 servers to panic or
hang.
Version1.0 of the SCA6000 driver does not
support hot-plug and should not be attempted.
Version1.1 of the SCA6000 driver and
firmware will support hot-plug operations
after the required bootstrap firmware upgrade
has been performed.
6564934 Performing a DR deleteboard operation on a
board which includes Permanent Memory
when using the following network cards will
result in broken connections:
Re-configure the affected network interfaces
after the completion of the DR operation. For
basic network configuration procedures, refer
to the if manpage for more information.
• X4447A-Z, PCI-e Quad-port Gigabit
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
6568417 After a successful CPU DR deleteboard
operation, the system panics when the
Add the following line to /etc/system and
reboot the system:
following network interfaces are in use:
• X4447A-Z, PCI-e Quad-port Gigabit
set ip:ip_soft_rings_cnt=0
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
6571370 Use of the following cards have been observed
to cause data corruption in stress test under
Add the following line in /etc/system and
reboot:
laboratory conditions:
• X4447A-Z, PCI-e Quad-port Gigabit
set nxge:nxge_rx_threshold_hi=0
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
24 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
TABLE 6 Specific Issues and Workarounds Concerning Solaris (Continued)
CR ID Description Workaround
6572593 fmdump(1M) may show wrong faulty
Check system status on XSCF.
component when IOU hardware error occurs.
6589833 The DR addboard command might cause a
system hang if you are adding a Sun
There is no workaround. Check for the
availability of a patch for this defect.
StorageTek Enterprise Class 4Gb Dual-Port
Fibre Channel PCI-E HBA card (SGXPCIE2FCQF4) at the same time that an SAP process is
attempting to access storage devices attached
to this card. The chance of a system hang is
increased if the following cards are used for
heavy network traffic:
• X4447A-Z, PCI-e Quad-port Gigabit
Ethernet Adapter UTP
• X1027A-Z1, PCI-e Dual 10 Gigabit Ethernet
Fiber XFP Low profile Adapter
6592302 Unsuccessful DR operation leaves memory
partially configured.
To recover, add the board back to the domain
with the addboard command, then retry the
deleteboard command.
SPARC Enterprise M4000/M5000 Servers Product Notes 25
Identifying Permanent Memory in a Target Board
1. Log in to XSCF.
2. Execute the following command:
XSCF> showdevices -d domain_id
The following example shows a display of the showdevices -d command where 0
is the domain_id.
XSCF> showdevices -d 0
...
Memory:
------ board perm base domain target deleted remaining
DID XSB mem MB mem MB address mem MB XSB mem MB mem MB
00 00-0 8192 0 0x0000000000000000 24576
00 00-2 8192 1674 0x000003c000000000 24576
00 00-3 8192 0 0x0000034000000000 24576
...
The entry for column 4 perm mem MB indicates the presence of permanent memory
if the value is non-zero.
The example shows permanent memory on 00-2, with 1674 MB.
If the board includes permanent memory, when you execute the deleteboard
command or the moveboard command, the following notice appears:
System may be temporarily suspended, proceed? [y|n]:
26 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
Software Documentation Updates
This section contains late-breaking software information that became known after
the documentation set was published and corrections in the SPARC Enterprise
M4000/M5000 Servers Software documentation.
The corrections for SPARC Enterprise M4000/M5000/M8000/M9000 Servers XSCF
Reference Manual, if not otherwise specified, also apply to the man pages which
XSCF provides. And they supersede the information on the man pages.
TABLE 7 lists known documentation updates.
TABLE 7 Documentation Updates
Title Page Number Update
All SPARC Enterprise
M4000/M5000 servers
documentation
ioxadm(8) man page The required privileges for the ioxadm(8) command are as
showldap(8) man page
showlookup(8) man
page
showemailreport(8) man
page
setaudit(8) man page
showaudit(8) man page
All DVD references are now referred to as CD-RW/DVD-RW.
follows:
Required Privileges Commands
platop env, list
platadm env, list, locator, poweroff, poweron
fieldend env, list, locator, poweroff, poweron,
reset, setled
The man pages for showldap(8), showlookup(8) and
showemailreport(8) do not state that these commands are
available with the fieldeng privilege.
The setaudit(8) and showaudit(8) man pages are incorrect
with respect to audit class information.
The following are the audit classes and their values:
ACS_SYSTEM 1
ACS_WRITE 2
ACS_READ 4
ACS_LOGIN 8
ACS_AUDIT 16
ACS_DOMAIN 32
ACS_USER 64
ACS_PLATFORM 128
ACS_MODES 256
SPARC Enterprise M4000/M5000 Servers Product Notes 27
TABLE 7 Documentation Updates (Continued)
Title Page Number Update
SPARC Enterprise
M4000/M5000/M8000/
M9000 Servers Dynamic
Reconfiguration (DR)
User's Guide
2-27 2.5 "Operation Management"
The following sections will be added:
2.5.6, "XSCF Failover"
An XSCF failover might prevent a DR operation from
completing. To check, log in to the active XSCF, check the status
of the system board and, if necessary, repeat the DR operation.
2.5.7, "Kernel Memory Board Deletion"
If an XSCF failure or failover occurs during the Copy-rename
phase of a deleteboard(8) or moveboard(8) operation, the
Solaris OS may panic and display the following message:
Irrecoverable FMEM error error_code
If you see this message, log in to the XSCF again to check status.
You may have to reboot the Solaris OS and, on the XSCF, check
system board status, specify the kernel memory board, and
repeat the DR operation.
2.5.8, "Deletion of Board with DVD Drive"
To delete the system board to which the server's DVD drive is
connected, execute the following steps:
1. Stop the vold(1M) daemon by disabling the volfs service.
# /usr/sbin/svcadm disable volfs
2. Execute the DR operation.
3. Restart the vold(1M) daemon by enabling the volfs service.
# /usr/sbin/svcadm enable volfs
For details, see the vold(1M) Solaris man page.
28 SPARC Enterprise M4000/M5000 Servers Product Notes for XCP Version 1041 • October 2007
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