Manual Code C120-E352-06EN
Part No. 819-7903-13
August 2009, Revision A
Copyright 2007-2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved.
FUJITSU LIMITED provided technical input and review on portions of this material.
Sun Microsystems, Inc. and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in
this document, and such products, technology and this document are protected by copyright laws, patents and other intellectual property laws
and international treaties. The intellectual property rights of Sun Microsystems, Inc. and Fujitsu Limited in such products, technology and this
document include, without limitation, one or more of the United States patents listed at http://www.sun.com/patents and one or more
additional patents or patent applications in the United States or other countries.
This document and the product and technology to which it pertains are distributed under licenses restricting their use, copying, distribution,
and decompilation. No part of such product or technology, or of this document, may be reproduced in any form by any means without prior
written authorization of Fujitsu Limited and Sun Microsystems, Inc., and their applicable licensors, if any. The furnishing of this document to
you does not give you any rights or licenses, express or implied, with respect to the product or technology to which it pertains, and this
document does not contain or represent any commitment of any kind on the part of Fujitsu Limited or Sun Microsystems, Inc., or any affiliate of
either of them.
This document and the product and technology described in this document may incorporate third-party intellectual property copyrighted by
and/or licensed from suppliers to Fujitsu Limited and/or Sun Microsystems, Inc., including software and font technology.
Per the terms of the GPL or LGPL, a copy of the source code governed by the GPL or LGPL, as applicable, is available upon request by the End
User. Please contact Fujitsu Limited or Sun Microsystems, Inc.
This distribution may include materials developed by third parties.
Parts of the product may be derived from Berkeley BSD systems, licensed from the University of California. UNIX is a registered trademark
in the U.S. and in other countries, exclusively licensed through X/Open Company, Ltd.
Sun, Sun Microsystems, the Sun logo, Java, Netra, Solaris, Sun Ray, Answerbook2, docs.sun.com, OpenBoot, and Sun Fire are trademarks or
registered trademarks of Sun Microsystems, Inc., or its subsidiaries, in the U.S. and other countries.
Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited.
All SPARC trademarks are used under license and are registered trademarks of SPARC International, Inc. in the U.S. and other countries.
Products bearing SPARC trademarks are based upon architecture developed by Sun Microsystems, Inc.
SPARC64 is a trademark of SPARC International, Inc., used under license by Fujitsu Microelectronics, Inc. and Fujitsu Limited.
The OPEN LOOK and Sun™ Graphical User Interface was developed by Sun Microsystems, Inc. for its users and licensees. Sun acknowledges
the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry. Sun
holds a non-exclusive license from Xerox to the Xerox Graphical User Interface, which license also covers Sun’s licensees who implement OPEN
LOOK GUIs and otherwise comply with Sun’s written license agreements.
United States Government Rights - Commercial use. U.S. Government users are subject to the standard government user license agreements of
Sun Microsystems, Inc. and Fujitsu Limited and the applicable provisions of the FAR and its supplements.
Disclaimer: The only warranties granted by Fujitsu Limited, Sun Microsystems, Inc. or any affiliate of either of them in connection with this
document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product
or technology is provided. EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT, FUJITSU LIMITED, SUN MICROSYSTEMS, INC.
AND THEIR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND (EXPRESS OR IMPLIED) REGARDING SUCH
PRODUCT OR TECHNOLOGY OR THIS DOCUMENT, WHICH ARE ALL PROVIDED AS IS, AND ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE
EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. Unless otherwise expressly set forth in such agreement, to the
extent allowed by applicable law, in no event shall Fujitsu Limited, Sun Microsystems, Inc. or any of their affiliates have any liability to any
third party under any legal theory for any loss of revenues or profits, loss of use or data, or business interruptions, or for any indirect, special,
incidental or consequential damages, even if advised of the possibility of such damages.
DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT,
ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.
Please
Recycle
Copyright 2007-2009 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, Etats-Unis. Tous droits réservés.
Entrée et revue tecnical fournies par FUJITSU LIMITED sur des parties de ce matériel.
Sun Microsystems, Inc. et Fujitsu Limited détiennent et contrôlent toutes deux des droits de propriété intellectuelle relatifs aux produits et
technologies décrits dans ce document. De même, ces produits, technologies et ce document sont protégés par des lois sur le copyright, des
brevets, d’autres lois sur la propriété intellectuelle et des traités internationaux. Les droits de propriété intellectuelle de Sun Microsystems, Inc.
et Fujitsu Limited concernant ces produits, ces technologies et ce document comprennent, sans que cette liste soit exhaustive, un ou plusieurs
des brevets déposés aux États-Unis et indiqués à l’adresse http://www.sun.com/patents de même qu’un ou plusieurs brevets ou applications
brevetées supplémentaires aux États-Unis et dans d’autres pays.
Ce document, le produit et les technologies afférents sont exclusivement distribués avec des licences qui en restreignent l’utilisation, la copie,
la distribution et la décompilation. Aucune partie de ce produit, de ces technologies ou de ce document ne peut être reproduite sous quelque
forme que ce soit, par quelque moyen que ce soit, sans l’autorisation écrite préalable de Fujitsu Limited et de Sun Microsystems, Inc., et de leurs
éventuels bailleurs de licence. Ce document, bien qu’il vous ait été fourni, ne vous confère aucun droit et aucune licence, expresses ou tacites,
concernant le produit ou la technologie auxquels il se rapporte. Par ailleurs, il ne contient ni ne représente aucun engagement, de quelque type
que ce soit, de la part de Fujitsu Limited ou de Sun Microsystems, Inc., ou des sociétés affiliées.
Ce document, et le produit et les technologies qu’il décrit, peuvent inclure des droits de propriété intellectuelle de parties tierces protégés par
copyright et/ou cédés sous licence par des fournisseurs à Fujitsu Limited et/ou Sun Microsystems, Inc., y compris des logiciels et des
technologies relatives aux polices de caractères.
Par limites du GPL ou du LGPL, une copie du code source régi par le GPL ou LGPL, comme applicable, est sur demande vers la fin utilsateur
disponible; veuillez contacter Fujitsu Limted ou Sun Microsystems, Inc.
Cette distribution peut comprendre des composants développés par des tierces parties.
Des parties de ce produit pourront être dérivées des systèmes Berkeley BSD licenciés par l’Université de Californie. UNIX est une marque
déposée aux Etats-Unis et dans d’autres pays et licenciée exclusivement par X/Open Company, Ltd.
Sun, Sun Microsystems, le logo Sun, Java, Netra, Solaris, Sun Ray, Answerbook2, docs.sun.com, OpenBoot, et Sun Fire sont des marques de
fabrique ou des marques déposées de Sun Microsystems, Inc., ou ses filiales, aux Etats-Unis et dans d’autres pays.
Fujitsu et le logo Fujitsu sont des marques déposées de Fujitsu Limited.
Toutes les marques SPARC sont utilisées sous licence et sont des marques de fabrique ou des marques déposées de SPARC International, Inc.
aux Etats-Unis et dans d’autres pays. Les produits portant les marques SPARC sont basés sur une architecture développée par Sun
Microsystems, Inc.
SPARC64 est une marques déposée de SPARC International, Inc., utilisée sous le permis par Fujitsu Microelectronics, Inc. et Fujitsu Limited.
L’interface d’utilisation graphique OPEN LOOK et Sun™ a été développée par Sun Microsystems, Inc. pour ses utilisateurs et licenciés. Sun
reconnaît les efforts de pionniers de Xerox pour la recherche et le développement du concept des interfaces d’utilisation visuelle ou graphique
pour l’industrie de l’informatique. Sun détient une license non exclusive de Xerox sur l’interface d’utilisation graphique Xerox, cette licence
couvrant également les licenciés de Sun qui mettent en place l’interface d’utilisation graphique OPEN LOOK et qui, en outre, se conforment
aux licences écrites de Sun.
Droits du gouvernement américain - logiciel commercial. Les utilisateurs du gouvernement américain sont soumis aux contrats de licence
standard de Sun Microsystems, Inc. et de Fujitsu Limited ainsi qu’aux clauses applicables stipulées dans le FAR et ses suppléments.
Avis de non-responsabilité: les seules garanties octroyées par Fujitsu Limited, Sun Microsystems, Inc. ou toute société affiliée de l’une ou l’autre
entité en rapport avec ce document ou tout produit ou toute technologie décrit(e) dans les présentes correspondent aux garanties expressément
stipulées dans le contrat de licence régissant le produit ou la technologie fourni(e). SAUF MENTION CONTRAIRE EXPRESSÉMENT
STIPULÉE DANS CE CONTRAT, FUJITSU LIMITED, SUN MICROSYSTEMS, INC. ET LES SOCIÉTÉS AFFILIÉES REJETTENT TOUTE
REPRÉSENTATION OU TOUTE GARANTIE, QUELLE QU’EN SOIT LA NATURE (EXPRESSE OU IMPLICITE) CONCERNANT CE
PRODUIT, CETTE TECHNOLOGIE OU CE DOCUMENT, LESQUELS SONT FOURNIS EN L’ÉTAT. EN OUTRE, TOUTES LES CONDITIONS,
REPRÉSENTATIONS ET GARANTIES EXPRESSES OU TACITES, Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE À
LA QUALITÉ MARCHANDE, À L’APTITUDE À UNE UTILISATION PARTICULIÈRE OU À L’ABSENCE DE CONTREFAÇON, SONT
EXCLUES, DANS LA MESURE AUTORISÉE PAR LA LOI APPLICABLE. Sauf mention contraire expressément stipulée dans ce contrat, dans
la mesure autorisée par la loi applicable, en aucun cas Fujitsu Limited, Sun Microsystems, Inc. ou l’une de leurs filiales ne sauraient être tenues
responsables envers une quelconque partie tierce, sous quelque théorie juridique que ce soit, de tout manque à gagner ou de perte de profit,
de problèmes d’utilisation ou de perte de données, ou d’interruptions d’activités, ou de tout dommage indirect, spécial, secondaire ou
consécutif, même si ces entités ont été préalablement informées d’une telle éventualité.
LA DOCUMENTATION EST FOURNIE “EN L’ETAT” ET TOUTES AUTRES CONDITIONS, DECLARATIONS ET GARANTIES EXPRESSES
OU TACITES SONT FORMELLEMENT EXCLUES, DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE, Y COMPRIS NOTAMMENT
TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE, A L’APTITUDE A UNE UTILISATION PARTICULIERE OU A
L’ABSENCE DE CONTREFACON.
Contents
Prefacexvii
1.Safety and Tools1–1
1.1Safety Precautions1–1
1.2System Precautions1–2
1.2.1Electrical Safety Precautions1–2
1.2.2Equipment Rack Safety Precautions1–2
1.2.3Filler Boards and Filler Panels1–3
1.2.4Handling Components1–3
2.Fault Isolation2–1
2.1Determining Which Diagnostics Tools to Use2–1
2.2Checking the Server and System Configuration2–4
2.2.1Checking the Hardware Configuration and FRU Status2–4
2.2.1.1Checking the Hardware Configuration2–5
2.2.2Checking the Software and Firmware Configuration2–6
2.2.2.1Checking the Software Configuration2–7
2.2.2.2Checking the Firmware Configuration2–7
2.2.3Downloading the Error Log Information2–8
2.3Operator Panel2–9
v
2.4Error Conditions2–14
2.4.1Predictive Self-Healing Tools2–14
2.4.2Monitoring Output2–17
2.4.3Messaging Output2–17
2.5LED Functions2–18
2.6Using the Diagnostic Commands2–21
2.6.1Using the showlogs Command2–21
2.6.2Using the fmdump Command2–22
2.6.2.1fmdump -V Command2–22
2.6.2.2fmdump -e Command2–23
2.6.3Using the fmadm faulty Command2–23
2.6.3.1fmadm repair Command2–23
2.6.3.2fmadm config Command2–24
2.6.4Using the fmstat Command2–24
2.7Traditional Solaris Diagnostic Commands2–26
2.7.1Using the iostat Command2–27
2.7.1.1Options2–27
2.7.2Using the prtdiag Command2–28
2.7.2.1Options2–28
2.7.3Using the prtconf Command2–30
2.7.3.1Options2–30
2.7.4Using the netstat Command2–32
2.7.4.1Options2–33
2.7.5Using the ping Command2–34
2.7.5.1Options2–34
2.7.6Using the ps Command2–35
2.7.6.1Options2–35
2.7.7Using the prstat Command2–36
viSPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
2.7.7.1Options2–36
2.8Other Issues2–37
2.8.1Can’t Locate Boot Device2–37
3.Periodic Maintenance3–1
3.1Tape Drive Unit3–1
3.1.1Cleaning the Tape Drive Unit3–1
4.FRU Replacement Preparation4–1
4.1FRU Replacement Method4–1
4.2Active Replacement4–4
4.2.1Removing a FRU From a Domain4–4
4.2.2Removing and Replacing a FRU4–5
4.2.3Adding a FRU Into a Domain4–5
4.2.4Verifying Hardware Operation4–6
4.3Hot Replacement4–6
4.3.1Removing and Replacing a FRU4–7
4.3.2Verifying Hardware Operation4–9
4.4Cold Replacement (Powering the Server Off and On)4–12
4.4.1Powering the Server Off Using Software4–12
4.4.2Powering the Server On Using Software4–13
4.4.3Powering the Server Off Manually4–14
4.4.4Powering the Server On Manually4–14
4.4.5Verifying Hardware Operation4–15
5.Internal Components Access5–1
5.1Sliding the Server In and Out to the Fan Stop5–1
5.1.1Sliding the Server Out of the Equipment Rack5–2
5.1.2Sliding the Server Into the Equipment Rack5–4
5.2Top Cover Remove and Replace5–5
Contentsvii
5.2.1Removing the Top Cover5–5
5.2.2Replacing the Top Cover5–8
5.3Fan Cover Remove and Replace5–8
5.3.1Removing the Fan Cover5–8
5.3.2Replacing the Fan Cover5–10
6.Storage Devices Replacement6–1
6.1Hard Disk Drive Replacement6–1
6.1.1Accessing the Hard Disk Drive6–4
6.1.2Removing the Hard Disk Drive6–4
6.1.3Installing the Hard Disk Drive6–5
6.1.4Securing the Server6–5
6.1.5Accessing the Hard Disk Drive Backplane of the SPARC Enterprise
M4000 Server6–6
6.1.6Removing the Hard Disk Drive Backplane of the SPARC Enterprise
M4000 Server6–6
6.1.7Installing the Hard Disk Drive Backplane of the SPARC Enterprise
M4000 Server6–7
6.1.8Securing the Server6–8
6.1.9Accessing the Hard Disk Drive Backplane of the SPARC Enterprise
M5000 Server6–9
6.1.10Removing the Hard Disk Drive Backplane of the SPARC Enterprise
M5000 Server6–10
6.1.11Installing the Hard Disk Drive Backplane of the SPARC Enterprise
M5000 Server6–10
6.1.12Securing the Server6–11
6.2CD-RW/DVD-RW Drive Unit (DVDU) Replacement6–12
6.2.1Accessing the CD-RW/DVD-RW Drive Unit6–15
6.2.2Removing the CD-RW/DVD-RW Drive Unit6–15
6.2.3Installing the CD-RW/DVD-RW Drive Unit6–16
6.2.4Securing the Server6–16
viiiSPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
6.2.5Accessing the CD-RW/DVD-RW Drive Backplane of the SPARC
Enterprise M4000 Server6–17
6.2.6Removing the CD-RW/DVD-RW Drive Backplane of the SPARC
Enterprise M4000 Server6–17
6.2.7Installing the CD-RW/DVD-RW Drive Backplane of the SPARC
Enterprise M4000 Server6–18
6.2.8Securing the Server6–18
6.2.9Accessing the CD-RW/DVD-RW Drive Backplane of the SPARC
Enterprise M5000 Server6–19
6.2.10Removing the CD-RW/DVD-RW Drive Backplane of the SPARC
Enterprise M5000 Server6–20
6.2.11Installing the CD-RW/DVD-RW Drive Backplane of the SPARC
Enterprise M5000 Server6–20
6.2.12Securing the Server6–21
6.3Tape Drive Unit Replacement6–22
6.3.1Accessing the Tape Drive Unit6–25
6.3.2Removing the Tape Drive Unit6–25
6.3.3Installing the Tape Drive Unit6–26
6.3.4Securing the Server6–26
6.3.5Accessing the Tape Drive Backplane of the SPARC Enterprise
M4000 Server6–27
6.3.6Removing the Tape Drive Backplane of the SPARC Enterprise
M4000 Server6–28
6.3.7Installing the Tape Drive Backplane of the SPARC Enterprise
M4000 Server6–28
6.3.8Securing the Server6–29
6.3.9Accessing the Tape Drive Backplane of the SPARC Enterprise
M5000 Server6–30
6.3.10Removing the Tape Drive Backplane of the SPARC Enterprise
M5000 Server6–31
6.3.11Installing the Tape Drive Backplane of the SPARC Enterprise
M5000 Server6–31
6.3.12Securing the Server6–32
Contentsix
7.Power Systems Replacement7–1
7.1Power Supply Unit Replacement7–1
7.1.1Accessing the Power Supply Unit7–4
7.1.2Removing the Power Supply Unit7–4
7.1.3Installing the Power Supply Unit7–5
7.1.4Securing the Server7–5
8.I/O Unit Replacement8–1
8.1PCI Cassette Replacement8–4
8.1.1Accessing the PCI Cassette8–5
8.1.2Removing the PCI Cassette8–5
8.1.3Installing the PCI Cassette8–6
8.1.4Securing the Server8–7
8.2PCI Card Replacement8–7
8.2.1Removing the PCI Card8–7
8.2.2Installing the PCI Card8–8
8.3I/O Unit Replacement8–10
8.3.1Accessing the I/O Unit8–10
8.3.2Removing the I/O Unit8–10
8.3.3Installing the I/O Unit8–11
8.3.4Securing the Server8–12
8.4I/O Unit DC-DC Converter Replacement8–12
8.4.1Accessing the I/O Unit DC-DC Converter (DDC_A#0 or
DDC_B#0)8–14
8.4.2Removing the I/O Unit DC-DC Converter (DDC_A #0 or DDC_B
#0)8–14
8.4.3Installing the I/O Unit DC-DC Converter (DDC_A #0 or DDC_B
#0)8–17
8.4.4Securing the Server8–21
8.4.5Accessing the I/O Unit DC-DC Converter Riser8–21
xSPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
8.4.6Removing the I/O Unit DC-DC Converter Riser8–22
8.4.7Replacing the I/O Unit DC-DC Converter Riser8–24
8.4.8Securing the Server8–24
9.XSCF Unit Replacement9–1
9.1XSCF Unit Replacement9–1
9.1.1Accessing the XSCF Unit9–3
9.1.2Removing the XSCF Unit9–4
9.1.3Installing the XSCF Unit9–5
9.1.4Securing the Server9–5
10.Fan Modules Replacement10–1
10.1Fan Module Replacement10–1
10.1.1Accessing the 60-mm Fan Module10–4
10.1.2Removing the 60-mm Fan Module10–5
10.1.3Installing the 60-mm Fan Module10–6
10.1.4Securing the Server10–6
10.1.5Accessing the 172-mm Fan Module10–7
10.1.6Removing the 172-mm Fan Module10–8
10.1.7Installing the 172-mm Fan Module10–9
10.1.8Securing the Server10–9
10.1.9Accessing the 60-mm Fan Backplane10–10
10.1.10 Removing the 60-mm Fan Backplane10–11
10.1.11 Installing the 60-mm Fan Backplane10–12
10.1.12 Securing the Server10–12
10.1.13 Accessing the SPARC Enterprise M4000 172-mm Fan Backplane
10–13
10.1.14 Removing the SPARC Enterprise M4000 172-mm Fan Backplane
10–13
Contentsxi
10.1.15 Installing the SPARC Enterprise M4000 172-mm Fan Backplane
10–16
10.1.16 Securing the Server10–16
10.1.17 Accessing the SPARC Enterprise M5000 172-mm Fan Backplane
10–17
10.1.18 Removing the SPARC Enterprise M5000 172-mm Fan Backplane
10–17
10.1.19 Installing the SPARC Enterprise M5000 172-mm Fan Backplane
10–20
xiiSPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
12.1.4Securing the Server12–6
12.2CPU Upgrade12–7
12.2.1SPARC64 VII CPU Modules Added to a New Domain12–8
12.2.2SPARC64 VII Processors Added to an Existing Domain12–11
13.Motherboard Unit Replacement13–1
13.1Motherboard Unit Replacement13–1
13.1.1Accessing the SPARC Enterprise M4000 Motherboard Unit13–4
13.1.2Removing the SPARC Enterprise M4000 Motherboard Unit13–5
13.1.3Installing the SPARC Enterprise M4000 Motherboard Unit13–6
13.1.4Securing the Server13–6
13.1.5Accessing the SPARC Enterprise M5000 Motherboard Unit13–7
13.1.6Removing the SPARC Enterprise M5000 Motherboard Unit13–8
13.1.7Installing the SPARC Enterprise M5000 Motherboard Unit13–10
13.1.8Securing the Server13–11
13.2DC-DC Converter Replacement13–12
13.2.1Accessing the SPARC Enterprise M4000 DC-DC Converter13–14
13.2.2Removing the SPARC Enterprise M4000 DC-DC Converter13–15
13.2.3Installing the SPARC Enterprise M4000 DC-DC Converter13–16
13.2.4Securing the Server13–16
13.2.5Accessing the SPARC Enterprise M5000 DC-DC Converter13–17
13.2.6Removing the SPARC Enterprise M5000 DC-DC Converter13–18
13.2.7Installing the SPARC Enterprise M5000 DC-DC Converter13–18
13.2.8Securing the Server13–18
14.Backplane Unit Replacement14–1
14.1Backplane Unit Replacement14–1
14.1.1Accessing the SPARC Enterprise M4000 Backplane Unit14–4
14.1.2Removing the SPARC Enterprise M4000 Backplane Unit14–5
Contentsxiii
14.1.3Installing the SPARC Enterprise M4000 Backplane Unit14–7
14.1.4Securing the Server14–8
14.1.5Accessing the SPARC Enterprise M5000 Backplane Unit14–9
14.1.6Removing the SPARC Enterprise M5000 Backplane Unit14–10
14.1.7Installing the SPARC Enterprise M5000 Backplane Unit14–12
14.1.8Securing the Server14–12
15.Operator Panel Replacement15–1
15.1Operator Panel Replacement15–1
15.2Accessing the Operator Panel15–4
15.2.1Removing the Operator Panel15–4
15.2.2Installing the Operator Panel15–7
15.2.3Securing the Server15–7
A. Components ListA–1
B. Rules for System ConfigurationB–1
B.1Server ConfigurationB–1
C. FRU ListC–1
C.1Server OverviewC–1
C.2System BoardsC–3
C.2.1Motherboard UnitC–3
C.2.2CPU ModuleC–4
C.2.3Memory BoardC–5
C.3Backplane UnitC–6
C.4I/O UnitC–6
C.5PowerC–7
C.6FAN ModuleC–8
C.7eXtended System Control Facility UnitC–9
xivSPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
C.8DrivesC–10
C.8.1Hard Disk DriveC–10
C.8.2CD-RW/DVD-RW Drive Unit (DVDU)C–11
C.8.3Tape Drive Unit (TAPEU)C–11
D. External Interface SpecificationsD–1
D.1Serial PortD–2
D.2UPC (UPs Control) PortD–3
D.3USB PortD–3
D.4Connection Diagram for Serial CableD–4
E. UPS ControllerE–1
E.1OverviewE–1
E.2Signal CablesE–1
E.3Signal Line ConfigurationE–2
E.4Power Supply ConditionsE–3
E.4.1Input circuitE–3
E.4.2Output circuitE–4
E.5UPS CableE–4
E.6UPC ConnectorE–5
F. AbbreviationsF–1
IndexIndex–1
Contentsxv
xviSPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
Preface
This manual describes how to service SPARC Enterprise™ M4000/M5000 servers. It
is written for maintenance providers who have received training under a selfmaintenance contract.
This section includes:
■ “Glossary” on page xvii
■ “Structure and Contents of This Manual” on page xviii
■ “SPARC Enterprise M4000/M5000 Servers Documentation” on page xix
■ “Text Conventions” on page xxii
■ “Prompt Notations” on page xxii
■ “Syntax of the Command-Line Interface (CLI)” on page xxiii
■ “Environment Requirements for Using This Product” on page xxiii
■ “Conventions for Alert Messages” on page xxiv
■ “Notes on Safety” on page xxv
■ “Alert Labels” on page xxviii
■ “Product Handling” on page xxix
■ “Limitations and Cautions” on page xxx
■ “Fujitsu Welcomes Your Comments” on page xxxi
Glossary
For the terms used in the “SPARC Enterprise M4000/M5000 Servers
Documentation” on page xix, refer to the SPARC Enterprise
M3000/M4000/M5000/M8000/M9000 Servers Glossary.
xvii
Structure and Contents of This Manual
This manual is organized as described below:
■ CHAPTER 1 Safety and Tools
Describes safety and tool information.
■ CHAPTER 2 Fault Isolation
Describes overview and fault diagnosis information.
■ CHAPTER 3 Periodic Maintenance
Describes the periodic maintenance required to keep the server running
regardless of whether a problem has occurred.
■ CHAPTER 4 FRU Replacement Preparation
Describes how to prepare a field-replaceable unit (FRU) for safe removal.
■ CHAPTER 5 Internal Components Access
Describes how to access the internal components.
■ CHAPTER 6 Storage Devices Replacement
Describes how to remove and install the main storage systems.
■ CHAPTER 7 Power Systems Replacement
Describes the power supply units and how to remove and replace them.
■ CHAPTER 8 I/O Unit Replacement
Describes how to remove and install the I/O unit and PCI cassettes.
■ CHAPTER 9 XSCF Unit Replacement
Provides an overview of the unit and describes how to remove and replace it.
■ CHAPTER 10 Fan Modules Replacement
Describes how to remove and install the fan modules.
■ CHAPTER 11 Memory Board Replacement
Describes how to remove and replace memory boards and DIMMs.
■ CHAPTER 12 CPU Module Replacement
Describes how to remove and replace the CPU modules.
■ CHAPTER 13 Motherboard Unit Replacement
Describes how to remove and replace the motherboard.
■ CHAPTER 14 Backplane Unit Replacement
Describes how to remove and replace the backplane unit.
xviii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
■ CHAPTER 15 Operator Panel Replacement
Describes how to remove and install the operator panel.
■ APPENDIX A Components List
Shows the midrange servers nomenclature and component numbering.
■ APPENDIX B Rules for System Configuration
Shows the system configurations for the midrange servers.
■ APPENDIX C FRU List
Shows the midrange server FRUs.
■ APPENDIX D External Interface Specifications
Shows the enternal interface specifications for the midrange servers.
■ APPENDIX E UPS Controller
Shows the connection of UPC interface, which controls UPS (Uninterruptible
Power Supply).
■ APPENDIX F Abbreviations
Shows the lists that the proper names of acronyms found in this manual.
■ Index
Provides keywords and corresponding reference page numbers so that the
reader can easily search for items in this manual as necessary.
This manual uses the following fonts and symbols to express specific types of
information.
Fonts/symbolsMeaningExample
AaBbCc123What you type, when contrasted
with on-screen computer output.
This font represents the example of
command input in the frame.
AaBbCc123The names of commands, files, and
directories; on-screen computer
output.
This font represents the example of
command output in the frame.
ItalicIndicates the name of a reference
manual
" "Indicates names of chapters,
sections, items, buttons, or menus
XSCF> adduser jsmith
XSCF> showuser -p
User Name: jsmith
Privileges: useradm
auditadm
See the SPARC Enterprise
M3000/M4000/M5000/M8000/M9000
Servers XSCF User’s Guide.
See Chapter 2, "Fault Installation."
Prompt Notations
The following prompt notations are used in this manual.
ShellPrompt Notations
XSCFXSCF>
C shellmachine-name%
C shell super usermachine-name#
Bourne shell and Korn shell$
Bourne shell and Korn shell
super user
OpenBoot™ PROMok
xxii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
#
Syntax of the Command-Line Interface
(CLI)
The command syntax is as follows:
■ A variable that requires input of a value must be enclosed in <>.
■ An optional element must be enclosed in [ ].
■ A group of options for an optional keyword must be enclosed in [ ] and delimited
by |.
■ A group of options for a mandatory keyword must be enclosed in {} and
delimited by |.
■ The command syntax is shown in a box.
Example:
XSCF> showuser -a
Environment Requirements for Using
This Product
This product is a computer that is intended to be used in a computer room.
For details on the operational environment, see the SPARC Enterprise M4000/M5000 Servers Site Planning Guide.
Prefacexxiii
Conventions for Alert Messages
This manual uses the following conventions to show alert messages, which are
intended to prevent injury to the user or bystanders as well as property damage, and
important messages that are useful to the user.
WARNING:
This indicates a hazardous situation that could result in death or serious personal
injury (potential hazard) if the user does not perform the procedure correctly.
CAUTION:
This indicates a hazardous situation that could result in minor or moderate personal
injury if the user does not perform the procedure correctly. This signal also indicates
that damage to the product or other property may occur if the user does not perform
the procedure correctly.
IMPORTANT:
This indicates information that could help the user to use the product more
effectively.
Alert messages in the text
An alert message in the text consists of a signal indicating an alert level followed by
an alert statement. Alert messages are indented to distinguish them from regular
text. Also, a space of one line precedes and follows an alert statement.
WARNING:
The tasks listed below for this product and optional product provided by Fujitsu
should be performed only by authorized service personnel.
The user must not perform these tasks. Incorrect operation of these tasks may cause
electric shock, injury, or fire.
■ Installation and reinstallation of all components
■ Removal of front, rear, or side covers
■ Mounting/unmounting of optional internal devices
■ Connecting/disconnecting of external interface cables
■ Maintenance (repair and regular diagnosis and maintenance)
Also, important alert messages are shown in “Important Alert Messages” on
page xxv.
xxiv SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
Notes on Safety
Important Alert Messages
This manual provides the following important alert signals:
Caution – The WARNING signal indicates a dangerous situation could result in
death or serious injury if the user does not perform the procedure correctly.
Tas kWar nin g
Normal
operation
Electric shock, fire
Do not damage, break, or modify the power cords. Cord damage may
cause electric shock or fire.
Prefacexxv
Caution – The CAUTION signal indicates a hazardous situation could result in
minor or moderate personal injury if the user does not perform the procedure
correctly. This signal also indicates that damage to the product or other property
may occur if the user does not perform the procedure correctly.
TaskWarning
Normal
operation
Equipment damage
Be sure to follow the precautions below when installing the main unit.
Otherwise, the equipment may be damaged.
• Do not block ventilation slits.
• Avoid installing the equipment in a place exposed to direct sunlight or
near equipment that becomes extremely hot.
• Avoid installing the equipment in a dusty place or a place directly
exposed to corrosive gas or salty air.
• Avoid installing the equipment in a place exposed to strong vibration.
Also, install the equipment on a level surface so that it is stable.
• The equipment can be grounded using shared grounding. However, the
grounding method varies with the building where it is installed. Be sure
to confirm the related standards to ground the equipment correctly.
• Do not run any cable beneath any equipment. Also, prevent cables from
becoming taut. Never disconnect any power cord from the equipment
while power is being supplied to the equipment.
• Do not place anything on top of the main unit. Do not use the main unit
as a workspace.
• Avoid exposing the equipment to rapid changes in the ambient
temperature, such as a rapid increase during transport in winter. A rapid
increase in the ambient temperature causes moisture to condense in the
equipment. Use the equipment only after the difference between its
temperature and the ambient temperature is negligible.
• Avoid installing the equipment near a copy machine, air conditioner, or
welding machine, which is noisy.
• Take preventive action to minimize static electricity at the installation
location. Note that static electricity is easily generated in some carpets
and can cause the equipment to malfunction.
• Confirm that the power supply voltage and frequency during operation
match the rated values indicated on the equipment.
• Do not insert any object into an opening in the equipment. Components
inside the equipment use high voltage. Conductive foreign matter, such
as a metal object, inserted into the equipment, may cause a short circuit
between components, resulting in fire, electric shock, or equipment
damage.
• For maintenance of the equipment, contact your authorized service
personnel.
xxvi SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
TaskWarning
Normal
operation
Data destruction
Confirm the items listed below before turning off the power. Otherwise,
data may be destroyed.
• All applications have completed processing.
• No user is using the equipment.
• When the main unit power is turned off, the POWER LED on the
operation panel is turned off. Be sure to confirm that the POWER LED is
off before turning off the main power (uninterruptible power supply
[UPS], power distribution box, etc.).
If necessary, back up files before turning off the system power.
Data destruction
Do not forcibly stop a domain that is operating normally. Otherwise, data
may be destroyed.
Data destruction
Do not disconnect the power cord from the AC power input while power
is being supplied. Otherwise, data stored on hard disk units may be
destroyed.
Prefacexxvii
Alert Labels
FF2 (Front View)
The followings are labels attached to this product:
■ Never peel off the labels.
xxviii SPARC Enterprise M4000/M5000 Servers Service Manual • August 2009
Loading...
+ 278 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.