Fujitsu LifeBook LH520, LifeBook LH530 Instruction Manual

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Copyright

Other product names are trademarks or registered
trademarks of their respective companies.

© Copyright 2010 Fujitsu Limited. All rights
reserved. No part of this publication may be
copied, reproduced or translated, without the
prior written consent of Fujitsu Limited. No part
of this publication may be stored or transmitted
in any electronic form without the written consent
of Fujitsu Limited.

This device complies with Part 15 of the FCC
rules. Operations are subject to the following
two conditions:

(1) This device may not be allowed to cause

harmful interference.

(2) This device must accept any interference

received, including interference that may
cause undesired operation.

Website: hk.fujitsu.com/pc

DECLARATION OF CONFORMITY

according to FCC Part 15

Copyright

Fujitsu Limited has made every effort to ensure
the accuracy and completeness of this document.
However, as ongoing development efforts are
continually improving the capabilities of our
products, we cannot guarantee the accuracy
of the contents of this document. We disclaim
liability for errors, omissions or future changes.

LifeBook is a trademark of Fujitsu Limited.

Microsoft, Windows, MS, MS-DOS, Windows
NT, Windows XP, Windows Vista and Windows
7 are registered trademarks of the Microsoft
Corporation of the United States in the United
States and other countries.

Phoenix is a registered trademark of Phoenix
Technologies Corporation of the United States.

ExpressCard™ module technology is a registered
trademark of Personal Computer Memory Card
International Association.

Copyright© 1981-1999 Microsoft Corporation,
All rights reserved.

Copyright© 1999 Phoenix Technologies, Ltd., All
rights reserved.

ii

9. If an extension cord is used with this product,
make sure that the total ampere rating of the
equipment plugged into the extension cord
does not exceed the extension cord ampere
rating. Also, make sure that the total rating of
all products plugged into the wall outlet does
not exceed 15 amperes.

10. Never push objects of any kind into this
product through cabinet slots as they may
touch dangerous voltage points that could
result in a fire or electric shock. Never spill
liquid of any kind on the product.

11. Do not attempt to ser vice this product
yourself, as opening or removing covers may
expose you to dangerous voltage points or
other risks. Refer all servicing to qualified
service personnel.

12. Unplug this product from the wall outlet and
refer servicing to qualified service personnel
under the following conditions:

a. When the power cord or plug is damaged or

frayed.

b. If liquid has been spilled into the product.

c. If the product has been exposed to rain or

water.

d. If the product does not operate normally

when the operating instructions are followed.
Adjust only those controls that are covered
by the operating instructions since improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore the
product to normal condition.

e. If the product has been dropped or the

cabinet has been damaged.

f. If the product exhibits a distinct change in

performance, indicating a need for service.

IMPORTANT SAFETY
INSTRUCTIONS

1. Read these instructions carefully. Save these
instructions for future reference.

2. Follow all warnings and instructions marked
on the product.

3. Unplug this product from the wall outlet
before cleaning Do not use liquid cleaners
or aerosol cleaners. Use a damp cloth for
cleaning.

4. Do not use this product near water.

5. Do not place this product on an unstable
cart, stand or table. The product may drop,
causing serious damage to the product.

6. Slots and openings in the cabinet and the
back or bottom are provided for ventilation;
to ensure reliable operation of the product
and to protect it from overheating, these
openings must not be blocked or covered.
The openings should never be blocked by
placing the product on a bed, sofa, rug or
other similar surface. This product should
never be placed near or over a radiator or
heat register or in a built-in installation unless
proper ventilation is provided.

7. This product should be operated from the
type of power indicated on the marking
label. If you are not sure of the type of power
available, consult your dealer or local power
company.

8. Do not allow anything to rest on the power
cord. Do not locate this product where
persons will walk on the cord.

iii

Copyright

13. CAUTION: When replacing the battery,

be sure to install it with the polarities in
the correct position. There is a danger of
explosion if the battery is replaced with
an incorrect type or is mistreated. Do
not recharge, disassemble or dispose
of in fire. Replace only with the same
or equivalent type recommended by
the manufacturer. Dispose of the used
battery according to the manufacturer’s
instructions.

14. Use only the proper type of power supply

cord set (provided in your accessories box)
for this unit. It should be a detachable type:
UL listed/CSA certified, BS1363, ASTA,
SS145 certified, rated 10A 250V minimum,
VDE approved or its equivalent. Maximum
length is 15 feet (4.6 meters).

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Changes or modifications not expressly

approved by Fujitsu could void this user’s
authority to operate the equipment.

FCC NOTICES

Notice to Users of Radios and Television

These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy
and, if not installed and used in accordance with
the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and receiver.

• Connect the equipment into an outlet that is

on a different circuit than the receiver.

• Consult the dealer or an experienced radio/TV

technician for help.

Shielded interconnect cables must be employed
with this equipment to ensure compliance with
the pertinent RF emission limits governing this
device.

Notice to Users of the US Tel e p h o n e
Network*

Your LifeBook notebook may be supplied with
an internal modem which complies with Part
68 of the FCC rules. On this notebook is a label
that contains the FCC Registration Number and
the Ringer Equivalence Number (REN) for this

equipment among other information. If requested,
the user must provide their telephone company
with the following information:

1. The tele phone number to wh ich the
notebook is connected.

2. The Ringer Equivalence Number (REN) for
this equipment.

3. That the equipment requires a standard
modular jack type USOC RJ-11C which is
FCC Part 68 compliant.

4. The FCC Registration Number.

This equipment is designed to be connected to
the telephone network or premises wiring using
a standard modular jack type USOC RJ-11C
which is FCC Part 68 compliant and a line cord
between the modem and the telephone network
with a minimum of 26AWG.

The REN is used to determine the number of
devices that you may connect to your telephone
line and still have all of those devices ring when
your number is called. Too many devices on one
line may result in failure to ring in response to
an incoming call. In most, but not all, areas the
sum of the RENs of all of the devices should
not exceed five (5). To be certain of the number
of devices you may connect to your line, as
determined by the RENs, contact your local
telephone company.

If this equipment causes harm to the telephone
networ k , y o u r t e le p h on e c o mp a n y m ay
discontinue your service temporarily. If possible,
they will notify you in advance. If advance notice
is not practical they will notify you as soon as
possible. You will also be advised of your right to
file a complaint with the FCC.

This fax modem also complies with fax branding
requirements per FCC Part 68.

Your telephone company will probably ask you
to disconnect this equipment from the telephone
network until the problem is corrected and you
are sure that the equipment is not malfunctioning.

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Copyright

This equipment may not be used on coin­operated telephones provided by your telephone
company. Connection to party lines is subject
to state tariffs. Contact your state’s public utility
commission, public service commission or
corporation commission for more information.

This equipment includes automatic dialing
capability. When programming and/or making
test calls to emergency numbers:

• Remain on the line and briefly explain to the
dispatcher the reason for the call.

• Perform such activities in off-peak hours, such
as early morning or late evening.

FCC rules prohibit the use of non-hearing aid
compatible telephones in the following locations
or applications:

• All public or semipublic coin-operated or credit
card telephones.

• Elevators, highways, tunnels (automobile,
subway, railroad or pedestrian) where a person
with impaired hearing might be isolated in an
emergency.

• Places where telephones are specifically
installed to alert emergency authorities
such as fire, police or medical assistance
personnel.

• Hospital rooms, residential health care
facilities, convalescent homes and prisons.

• Workstations for the hearing impaired.

• Hotel, motel or apartment lobbies.

• Stores where telephones are used by patrons

to order merchandise.

• P u blic tr a n s por tation ter mi n a l s where
telephones are used to call taxis or to reserve
lodging or rental cars.

• In hotel and motel rooms as at least ten
percent of the rooms must contain hearing
aid compatible telephones or jacks for plug-in
hearing aid compatible telephones which will
be provided to hearing impaired customers on
request.

* For model with modem only

DOC (INDUSTRY CANADA)
NOTICES

Notice to Users of Radios and Television

This Clas s B digi tal apparat us mee ts all
requirements of the Canadian Interference­Causing Equipment Regulations.

Notice to Users of the Canadian Telephone
Network*

The Canadian Industry Canada label identifies
certified equipment. This certification means that
the equipment meets certain telecommunications
network protective, operational, and safety
requ i rements. The Department does not
guarantee the equipment will operate to the
user’s satisfaction.

Li feBook notebooks ar e supplied with an
int ernal mod em whic h complies with the
Industry Canada certification standards for
telecommunication network protection and safety
requirements. Before connecting this equipment
to a telephone line the user should ensure that
it is permissible to connect this equipment
to the local telecommunication facilities. The
user should be aware that compliance with the
certification standards does not prevent service
degradation in some situations.

Repairs to telecommunication equipment should
be made by a Canadian authorized maintenance
facility. Any repairs or alterations not expressly
approved by Fujitsu or any equipment failures
may give the telecommunication company cause
to request the user to disconnect the equipment
from the telephone line.

The connecting arrangement code for this
equipment is CA11A.

* For model with modem only

vi

UL Notice

This unit requires an AC adapter to operate.
Use only UL Listed Class adapter, output
rating 19VDC, 3.16A (For LH530 with Intel
HD Graphics) or 19VDC, 4.22A (For LH530/
LH520 with Discrete Graphics Card). Refer to
the illustration below for the correct AC Adapter
output polarity:

For Authorized Repair Technicians Only

To reduce the risk of fire, use only #26

AWG or larger telecommunications line

cord.

For continued protection against risk of

fire, replace only with the same type and
rating fuse.

Danger of explosion if Lithium (CMOS)

battery is incorrectly replaced. Replace

only with the same or equivalent type
recommended by the manufacturer.
Dispose of used batteries according to
the manufacturer’s instruction.

Proper Disposal of Battery

Under federal, state or local law, it may be illegal
to dispose of batteries by putting them in the
rubbish bins or trash cans. Please take care
of our environment and dispose of batteries
properly. Check with your local government
authority for details regarding recycling or
disposing of unwanted batteries.

For safety, users should ensure that the

electrical ground of the power utility,
the telephone lines and the metallic
water pipes are connected together.
Users should NOT attempt to make
suc h connec tions th emselves bu t
should contact the appropriate electric
inspection authority or electrician. This
may be particularly important in rural
areas.

vii

Copyright

NOTE ON BACKUP DATA

Please make a backup of the Operating System,
any software programs, and created files (and
update regularly).

If you send this product to Fujitsu, or any of its
affiliates, suppliers, service providers or resellers
for repair, Fujitsu does not guarantee the data
integrity. It is your responsibility to back data up
beforehand.

Fujitsu does not assume any obligation for
compensation for damages, data integrity, or
restoration, etc., if your data is lost for any reason,
except as written in the warranty.

NOTE ON USE REQUIRED HIGH
SAFETY

This product is designed and manufactured
for general use, including general office use,
personal use, household use and ordinary
industrial use.

This product is not designed for or intended for
use under dangerous (fatal) conditions, unless
extreme safety precautions are implemented.

Do not use this product without implementing
high-level safety precautions.

Failure to follow this warning may result in
death, personal injury, severe physical damage
or other loss, if used in or near any or more of
the following:

• nuclear reaction control system in a nuclear
facility

• automatic flight control system in an airplane
or other flight control system

• mass transport control system

• medical instruments for life support system

• missile launching control for weapon system

viii

Table of Contents

TROUBLESHOOTING ........................15

Identifying the Problem ................................. 15

Specific Problems ......................................... 15

Troubleshooting Table ................................... 16

NOTE:

A copy of LifeBook User’s Manual is located in
your Microsoft Windows OS or you can find it in
Fujitsu’s website at http:hk.fujitsu.com/pc. You can
use this LifeBook User’s Manual to find out more
information about the functions and features of
your notebook.

NAMES OF THE PARTS

AND THEIR FUNCTIONS ...............1

Front features of the notebook ...................... 1

Exterior features: Side view .......................... 3

STATUS INDICATOR LED ..................5

Power Indicator ............................................. 5

Battery Charging Indicator ............................ 5

Battery Level Indicators ................................ 5

Disk Drive Access Indicator .......................... 5

RUNNING THE NOTEBOOK

ON ITS BATTERY ...........................6

Recharging the battery ................................. 6

Running the notebook on its battery ............. 7

Checking the power level of the battery ........ 7

Low battery condition.................................... 8

POWER MANAGEMENT ....................9

POWER SOURCES ............................12

Connecting the Power Adapter ..................... 12

Power On ...................................................... 13

Power Off ...................................................... 13

CHANGING THE INTERNAL

BATTERY PACK .............................14

1

Getting to Know Your LifeBook

NAMES OF THE PARTS
AND THEIR FUNCTIONS

Front features of the
notebook

1. 1.3 Mega Pixels Camera

The location of the built-in camera.

2. LCD Panel

The display screen of the notebook.

(This picture is for illustration purpose only and may look different from the actual unit)

The phenomena described below are

characteristics of LCD panels and do not
indicate that LCD panels are defective.

• TheTFT colorLCD screenof your

notebook, composes of more than
2,350,000 picture elements (number
of dots when the screen resolution
is set at 1366 by 768 pixels). It
was manufactured using advanced

technologies.Fortechnicalreasons,

LCD screen may have pixels that do
not light and pixels that are always
lit.

• LCD panels may disp lay slight

varying colors and uneven density.

6

7

5

4

9

4

2

3

1

8

2

3. Power and Suspend/Resume Button

This button allows you to power on or off the

notebook. You can use also this button to
suspend notebook activity without turning off
the power to it and to resume the notebook
from suspend mode.

4. Speakers

The built-in dual speakers provide stereo

sound.

5. Spill Resistant Keyboard

A full-function keyboard with dedicated

Windows keys.

Spill resistant keyboard does not imply the
keyboard is water-proof. If liquid is spilled
onto the keyboard, power off your notebook
immediately and turn the notebook upside
down to drain off the liquid.

6. Touch Pad

It allows you to control the display cursor
(mouse pointer).

7. SDHC/SD/MS/MS PRO Card Slot

The SDHC/SD/MS/MS PRO Card slot allows

you to install a flash memory card for data
storage. This architecture allows you to
transfer data from a variety of different digital
devices, such as SD card, Memory Stick and
Memory Stick PRO media.

8. Status Indicator LED

This indicator displays operating status
symbols that co r r e s p o n d to specific
components of your notebook.

9. Internal Microphone

It allows you to record the sounds and voice
in monaural manner.

3

Getting to Know Your LifeBook

(This picture is for illustration purpose only and may look different from the actual unit)

If this LifeBook come with an optical drive

that can read DVD titles, then this drive
is pre-set at factory to read DVD titles
with region codes for specific Asia Pacific
markets (e.g. code 3 for Asian, code 4 for
Australia, code 6 for China).

The first time you play a DVD title with

a region code different from that of the
DVD optical drive - the region code set at
factory, you will be prompted to change
the region code of the DVD optical drive.
The region code of a DVD optical drive
can be changed up to 4 times, after which
it will be locked so that the DVD optical
drive can only play DVD titles of the final
region code set.

4. DC-IN Jack

You plug in the supplied AC adapter into this

port to power your notebook and charge the
battery.

Exterior features: Side view

 Right view of the notebook

1. USB 2.0 Ports

The USB 2.0 port allows you to connect
Universal Serial Bus devices. USB 2.0
devices transfer data at up to 480Mbps and is
backward compatible with USB 1.1 devices,
which transfer data at up to 12Mbps.

2. Anti-theft Lock Slot

It allows you to attach an optional physical
lock down device.

3. Built-in Optical Disk Drive

Your notebook comes with an inter nal
optical disk drive, which may vary between
countries. Please check with your local
distributor for actual configuration.

1

2

3

4

4

(This picture is for illustration purpose only and may look different from the actual unit)

 Left view of the notebook

1. External Monitor Port

The external monitor por t allows you to

connect an external display monitor.

2. LAN (RJ-45) Port

This port allows you to connect to a LAN
(local area network) using an optional
LAN cable. The port is compatible with
1000/100/10 Base-T networks.

3. Air Vents

The air vents are used to cool the system to
prevent overheating.

Do not obstruct the air vents while the system
is running; doing so could cause your system
to overheat.

4. USB 2.0 Ports

The USB 2.0 port allows you to connect
Universal Serial Bus devices. USB 2.0
devices transfer data at up to 480Mbps and is
backward compatible with USB 1.1 devices,
which transfer data at up to 12Mbps.

5. HDA-In

It allows jack sensing of the following audio
input devices.

• Microphone

It allows you to connect a Ø3.5mm mono

or stereo microphone to it.

6. HDA-Out

It allows jack sensing of the following audio
output devices.

• Headphone

It allows you to connect a Ø3.5mm
headphone to it. There are commercially
available headphones with different types
of connector. Please check the compatibility
of these headphones before purchase.

1

2

3

5

4

6

5

Getting to Know Your LifeBook

(This picture is for illustration purpose only and may look different from the actual unit)

STATUS INDICATOR LED

1. Wireless LAN Indicator

()

This indicator turns on when the wireless

LAN of the notebook is being activated by
user.

2. Power Indicator ( )

This indicator turns on when there is power

to the notebook.

It turns off when the notebook is powered

off. This indicator will blink if the notebook
is put in suspend mode.

3. Battery Charging

Indicator ( )

This indicator turns on when internal battery

is being charged.

4. Disk Drive Access
Indicator ( )

This indicator turns on when an internal

hard disk drive or built-in optical disk drive
is being accessed.

5. Num Lock Indicator ( )

This indicator lights up when the keyboard

is locked in Num Lock mode. (You can use
the keyboard as a ten-digit keyboard when
the Num Lock mode is turned on).

You can toggle the Num Lock mode by using

the [ ] key.

6. Caps Lock Key ( )

You can toggle the Caps Lock mode by

using the [ ] key.

Do not power off the notebook when

the disk drive access indicator is shown.

Failuretodosocorruptdataonthediskas

well as the installed operating system.

1 2 3 4 5 6

6

RUNNING THE NOTEBOOK
ON ITS BATTERY

Recharging the battery

1. Co n nect the AC a dapt e r t o you r
notebook.

The moment you connect an AC adapter
to your notebook, the notebook begins to
charge the internal standard battery pack.

2. When the battery level indicator turns off
after the battery is completely charged,
(while the notebook is in off mode)
disconnect the AC adapter from the
notebook.

Before using the supplied battery pack

for the very first time after purchase,
remember to charge it fully. If a charged
battery has not been recharged for more
than a month, charge it fully before using
it.

When the battery is fully charged while

the notebook is in power off mode, the
Battery Level LED indicator turns off.

When the battery is 90% or more

charged, it cannot be recharged even

if the AC adapter is connected. The
battery can be recharged when its
power level (i.e. remaining battery life)
is 89% or less.

When a notebook is turned off, the

Battery Level LED indicator goes off
immediately if the battery is completely
charged.

The chargeability of the battery degrades

when it is used in an extremely hot or
cold place.

When the battery is very hot, for

example, immediately after long usage

of the notebook, the battery protection
feature may be activated to prevent the
battery from being recharged. When the
temperature decreases, the notebook
automatically begins to charge the
battery.

When an optional modular bay battery

is installed, it is charged along with

the internal standard battery. (Optional
modular bay battery is applicable to
selected models only.)

7

Getting to Know Your LifeBook

Running the notebook on its
battery

This section describes the steps to run the
notebook on its internal standard battery.

1. Disconnect the AC adapter from your

notebook and press the power button.

(This picture is for illustration purpose only and may

look different from the actual unit)

The power level of the battery decreases

faster when it is used in a cold place.

The chargeability of the battery decreases

after it has been used over a long period
of time. If the battery runs down very fast,
replace it with a new battery.

Checking the power level of
the battery

Checking the power level of the

battery

When the power is turned off, the status

display LEDs are all OFF except for

during battery charging.

1. Built-in Battery Pack Charging
Lamp ( )

This lamp indicates charging status of built-

in battery when AC adaptor is connected to
PC.

• Bluelampislit

Charging completed.

• Amberlampislit

Charging

• BlueandAmberlampashes

Chargin g stopped (due to batter y

temperature alarm, etc. [Note 1])

• OFF

No charging due to disconnected AC

adaptor.

Power button

8

The use of a weak battery may result

in lost of data you are currently working
on. When the battery runs low, connect
the AC adapter to your notebook as
soon as an external power source is
available or immediately save the data
you are working on, exit all applications
and turn off the notebook.

Ac cessing dat a on th e ha rd disk

consumes a lot of power. Therefore
when the battery is weak, connect an
AC adapter to the notebook before
accessing data on the hard disk.

If a battery is weak and there is no

system activity, the notebook may
go into standby (i.e. suspend) mode.
However, if there is system activity, the
notebook will go into standby mode only
after the system activity has completed
its processing.

The notebook will go into standby mode

when the indicator reaches 3%. This is
the default setting of the notebook.

NOTE 1:

Battery temperature alarm is to stop charging with
battery protection function when temperature of
built-in battery pack or extended built-in battery
unit becomes too high or too low due to battery
heat or cooling down of the battery.

9

Getting to Know Your LifeBook

POWER MANAGEMENT

Your Fujitsu LifeBook notebook has many
options and features for conser ving battery
power. Some of these features are automatic and
need no user intervention, such as those for the
internal modem. However, others depend on the
parameters you set to best suit your operating
conditions, such as those for the display
brightness. Internal power management for your
notebook may be controlled from settings made
in your operating system, pre-bundled power
management application, or from settings made
in BIOS setup utility.

Besides the options available for conserving
battery power, there are also some things that
you can do to prevent your battery from running
down as quickly. For example, you can create
an appropriate power saving profile, put your
notebook into Suspend mode when it is not
performing an operation, and you can limit the
use of high power devices. As with all mobile,
battery powered computers, there is a trade-off
between performance and power savings.

POWER/SUSPEND/RESUME BUTTON

When your LifeBook notebook is active, the
Power/Suspend/Resume button can be used
to manually put your notebook into Suspend
mode. Push the Power/Suspend/Resume button
when your notebook is active, but not actively
accessing anything, and immediately release the
button. You will hear two short beeps* and your
system will enter Suspend mode.

If your LifeBook is suspended, pushing the
Power/Suspend/Resume button returns your
notebook to active operation. You can tell whether
the system is Suspended by looking at the
Power indicator. If the indicator is visible and not
flashing, your notebook is fully operational. If the
indicator is visible and flashing, your notebook is
in Suspend mode. If the indicator is not visible,
the power is off or your notebook is in Hibernation
mode.

(See Hibernation Feature)

* Only applicable for some models

SUSPEND MODE

Suspend or Standby mode in Windows saves
the contents of your LifeBook notebook’s
system memory during periods of inactivity by
maintaining power to critical parts. This mode
will turn off the CPU, the display, the hard drive,
and all of the other internal components except
those necessary to maintain system memory and
allow for restarting. Your notebook can be put in
Suspend mode by:

• PressingthePower/Suspend/Resumebutton

when your system is turned on.

• Selecting Standby from the Windows Shut

Down menu.

• Timingoutfromlackofactivity.

• AllowingthebatterytoreachtheDeadBattery

Warning condition.

Your notebook’s system memor y typically
stores the file on which you are working, open
application information, and any other data
required to support operations in progress. When
you resume operation from Suspend mode, your
notebook will return to the point where it left
off. You must use the Power/Suspend/Resume
button to resume operation, and there must be
an adequate power source available, or your
notebook will not resume.

If you are running your LifeBook notebook

on battery power, be aware that the
battery continues to discharge while your
notebook is in Suspend mode, though not
as fast as when fully operational.

Disabling the Power/Suspend/Resume

button prevents it from being used to put
your LifeBook notebook in Suspend or
Hibernation (Save-to-Disk) mode. The
resume function of the button cannot be
disabled.

10

The Suspend or Hibernation (Save-to-

Disk) mode should not be used with
certain PC Cards. Check your PC Card
documentation for more information.
When PC Cards or external devices are
in use, Hibernation (Save-to-Disk) mode
cannot return to the exact state prior to
suspension, because all of the peripheral
devices will be re-initialized when the
system restarts.

If your LifeBook notebook is actively

accessing information when you enter the
Suspend or Hibernation (Save-to-Disk)
mode, changes to open files are not lost.
The files are left open and memory is
kept active during Suspend mode or the
memory is transferred to the internal hard
drive during Hibernation mode.

Th e main advantage of us i ng the

Hibernation (Save-to-Disk) function is
that power is not required to maintain your
data. This is particularly important if you
will be leaving your LifeBook notebook
in a suspended state for a prolonged
period of time. The drawback of using
Hibernation mode is that it lengthens the
power down and power up sequences
and resets peripheral devices.

HIBERNATION (SAVE-TO-DISK) FEATURE

The Hibernation feature saves the contents of
your LifeBook notebook’s system memory to
the hard drive as a part of the Suspend/Resume
mode. You can enable or disable this feature.

Enable or Disable the Hibernation Feature

Windows 7:

The default settings are not enabled. To enable
or disable the Hibernation feature follow these
steps:

1. From the Start menu, select Control Panel.

2. Select “System and Security”, and then
select “Power Options”.

3. Select “Choose what the power button does”
or “Choose what closing the lid does”, then

make your selections (Do Nothing, Sleep,
Hibernate, or Shut Down).

Windows Vista:

The default settings are not enabled. To enable
or disable the Hibernation feature follow these
steps:

1. From the Start menu, select Control Panel.

2. Select “Choose what the power button does”
or “Choose what closing the lid does”, then
make your selections (Do Nothing, Sleep,
Hibernate, or Shut Down).

Windows XP:

The default settings are not enabled. To enable
or disable the Hibernation feature follow these
steps:

1. From the Start menu, select Settings, and
then select Control Panel.

2. From the Control Panel select Power
Options.

3. Select the Hibernate tab. Select the box to
enable or disable this feature.

WINDOWS POWER MANAGEMENT

The Power Options icon located in the Windows
Control Panel allows you to configure some of
the power management settings. For example,
you can use the Power Options to set the timeout
values for turning off the display and hard disks
whether you are running the notebook on battery
power or one of the adapters.

RESTARTING THE SYSTEM

If your system is on and you need to restart it, be
sure that you use the following procedure.

Windows Vista/Windows 7

If your system is on and you need to restart it, be
sure that you use the following procedure.

1. Click the Start button, and then move the
mouse over the right arrow.

2. Select the desired action from the list.

11

Getting to Know Your LifeBook

Windows XP

1. Click the Start button, and then click Shut
Down.

2. Select the Restart option from within the
Windows Shut Down dialog box.

3. Click OK to restart your notebook. Your
notebook will shut down and then reboot.

Turning off your LifeBook notebook without
exiting Windows or turning on your notebook
within 10 seconds of the notebook being shut
off may cause an error when you start the next

time.

POWER OFF

Before turning off the power, check that the hard
drive/ optical drive access indicator is off. If you
turn off the power while accessing a disk there is
a risk of data loss. To ensure that your notebook
shuts down without error, use the Windows shut
down procedure.

Be sure to close all files, exit all applications, and
shut down your operating system prior to turning
off the power. If files are open when you turn the
power off, you will lose any changes that have not
been saved, and may cause disk errors.

Using the correct procedure to shut down from
Windows allows your notebook to complete
its operations and turn off power in the proper
sequence to avoid errors. The proper sequence
is:

1. Click the Start button, and then click Shut
Down.

2. Select the Shut Down option from within the
Windows Shut Down dialog box.

3. Click OK to shut down your notebook.

If you are going to store your notebook for a
month or more see Care and Maintenance
Section.

12

POWER SOURCES

Connecting the Power
Adapter

The AC adapter provides power for operating
your notebook and charging the batteries.

Connecting the AC Adapter

1. Plug the DC output cable into the DC power
jack on your notebook.

2. Plug the AC adapter into an AC electrical
outlet.

The Li-ion battery is not charged at the point
of purchase. Remember to connect an AC
adapter to your notebook to charge it when
you use it for the first time.

DC Power Jack

AC Cable

AC Adapter

DC Output Cable

13

Getting Started with your LifeBook

When you turn on your notebook, be sure
you have a power source connected to
it. This means that at least one battery is
installed and charged or that the AC adapter
is connected and has power.

Remem b e r to close all files, exit all
applications and shut down the operating
system prior to turning off the power using
the power button. If documents are opened
when the notebook is turned off, data may be
lost and this may result in disk errors.

Power On

Power/Suspend/Resume button

You can use the Power/Suspend/Resume
button to turn on your notebook. Once you have
connected an AC adapter to the notebook or
charged the internal Lithium ion battery, you can
power on your notebook.

You can press the Power/Suspend/Resume
button to turn off the notebook. After you have
finished working on the notebook, you can
either leave it in Standby (i.e. suspend) mode
or turn it off.

When you power on your notebook, it will perform
a Power On Self Test (POST) to check the internal
parts and configuration for normal functionality. If
an error is found, your notebook will emit an audio
warning and/or show an error message.

After satisfactory completion of the Power On
Self Test (POST), your notebook will load your
operating system.

Power Off

Before turning off the power, check that the Hard
Disk Drive Access and Optical Disk Drive Access
indicators are off. If you power off the notebook
when it is accessing the disk drives, data may
be lost or corrupted. To power off the notebook,
always shut down the notebook properly using
the Windows shutdown procedure.

Remember to use the correct procedure to shut
down the notebook. The proper procedure is:

1. Click the Start button and then click Shut
Down or turn Off notebook.

2. Select the Shut Down option from within the
Shut Down Windows dialog box.

3. Click OK to shut down your notebook.

Do not carry the notebook around when it is
still power on. Do not subject the notebook to
shocks and vibrations. Failure to do so may
damage the notebook.

14

CHANGING THE
INTERNAL BATTERY PACK

 Changing the internal battery

pack

1. Turn off the notebook and disconnect the
AC adapter from it.

2. Close the LCD panel and place your
notebook upside down.

3. Remove the battery pack.

While pressing the latches that lock the

battery, push the battery outwards in the
direction of the arrow as shown.

Close the LCD panel gently. Do not exert

excessive pressure to it. Failure to do so
may damage the LCD panel.

Before changing the internal battery

pack , tur n off th e notebook and
disconnect the AC adapter from it. To
avoid shock hazards and damage to
your notebook, be careful not to touch
internal components of the notebook,
including the battery connector.

After removing the internal battery pack,

please take necessary precautions
to prevent it from being shorted. For
example, you can seal the connector
ends with insulating tape. After removing
the battery pack, do not mix it with other
types of battery.

The internal battery pack contains

recycle material.

4. Install a new battery pack.

Press the latches on the battery pack and

align it to fit into the battery compartment
of the notebook. When the battery falls in
place, push the battery inwards as shown
and release the latches.

15

Troubleshooting

If you keep notes about what you have tried,
your support representative may be able to
help you more quickly by giving additional
suggestions over the phone.

TROUBLESHOOTING

Your Fujitsu LifeBook notebook is sturdy and
undergoes stringent reliability tests. However,
you may encounter simple setup or operating
problems that you can solve on the spot or
problems with peripheral devices, that you can
solve by replacing the device. The information in
this section helps you isolate and resolve some
of these straightforward problems and identify
failures that require service.

Identifying the Problem

If you encounter a problem, go through the
following procedure before pursuing complex
troubleshooting:

1. Turn off your LifeBook notebook.

2. Make sure the AC adapter is plugged into

your notebook and to an active AC power
source.

3. Make sure that any card installed in the

PC Card slot is seated properly. You can
also remove the card from the slot, thus
eliminating it as a possible cause of failure.

4. Make sure that any devices connected to the

external connectors are plugged in properly.
You can also disconnect such devices, thus
eliminating them as possible causes of
failure.

5. Turn on your notebook. Make sure it has been

off at least 10 seconds before you turn it back
on.

6. Go through the boot sequence.

7. If the problem has not been resolved, refer

to the Troubleshooting Table that follows for
more detailed troubleshooting information.

8. If you have tried the solutions suggested in the
Troubleshooting Table wi t h out su c c ess,
contact your support representative.

Before you place the call, you should have the
following information ready so that the customer
support representative can provide you with the
fastest possible solution:

• Product name

• Product configuration number

• Product serial number

• Purchase date

• C on di t io ns un de r w hi ch the pr o b l e m

occurred

• Any error messages that have occurred

• Hardware configuration

• Type of device connected, if any

See the Configuration Label on the bottom of your
notebook for configuration and serial numbers.

Specific Problems

Using the Troubleshooting Table

When you have problems with your LifeBook
notebook, try to find the symptoms under the
Problem column of the troubleshooting table.
You will find a description of common causes
for that symptom under the column Possible
Cause. Follow the instructions on the Possible
Solution column to resolve the problem. All
possible causes or solutions may not apply to
your notebook.

16

Troubleshooting Table

Problem Possible Cause Possible Solution

Audio Problem

There is no sound
coming from the
built-in speakers.

The software volume
control is set too low.

Adjust the sound volume control settings
in your software, operating system and
applications.

Headphones are plugged
into your notebook.

Plugging in headphones disables the built-in
speakers, remove the headphones.

BIOS audio settings
are incorrect.

Set the BIOS setup utility to the default values
within the Multimedia Device Configuration
menu.

Software driver is not
configured correctly.

Refer to your application and operating
system documentation for help.

The speakers have been
muted using the Volume
icon in the system tray.

Click on the Volume icon in the tool tray on
the bottom right of the screen. (It looks like a
speaker).
If the Mute box is checked, click on it to
uncheck it.

DVD/CD-RW/CD-ROM Drive Problems

LifeBook notebook
fails to recognize
DVD/CD-RW/ CD­ROM’s.

Protective sheet is still in
the DVD/CD-RW/CD-ROM
drive tray.

Remove the protective sheet from the DVD/
CD-RW/CDROM drive tray.

DVD/CD-RW/CD-ROM
is not pushed down onto
raised center circle of the
drive.

Open DVD/CD-RW/CD-ROM tray and re­install DVD/CD-RW/CD-ROM properly.

DVD/CD-RW/CD-ROM
tray is not latched shut.

Push on the front of the DVD/CD-RW/CD­ROM tray until it latches.

Incorrect DVD Player or
no DVD Player software is
installed.

Install DVD Player software.

17

Troubleshooting

Problem Possible Cause Possible Solution

DVD/CD-RW/CD-ROM Drive Problems

LifeBook notebook
fails to recognize
DVD/CD-RW/ CD­ROM’s.

(continued)

Wrong drive designator
was used for DVD/CD­RW/CD-ROM in the
application.

Verify the drive designator used by the
application is the same as the one used by the
operating system.
When the operating system is booted from a
DVD/ CD, drive designations are automatically
adjusted.

Windows DVD/CD-RW/
CD-ROM auto insertion
function is disabled.

Start the DVD/CD-RW/CD-ROM from the
desktop or application software or re-enable
the Windows DVD/CD-RW/CD-ROM auto
insertion function.

DVD/CD-RW/CD-ROM is
dirty or defective.

Wipe DVD/CD-RW/CD-ROM with a non­abrasive CD cleaning cloth and reinsert. If it
still does not work, replace a new DVD/CD­RW/CD-ROM in the drive.

The DVD/CD-RW/
CD-ROM Access
indicator on the
Status Indicator
Panel blinks at
regular intervals
when no DVD/
CD-RW/CD-ROM
is in the tray or the
optical drive is not
installed.

The Windows DVD/
CD-RW/CD-ROM auto
insertion function is active
and is checking to see if a
DVD/CD-RW/CD-ROM is
ready to run.

This is normal. However, you may disable this
feature.

18

Problem Possible Cause Possible Solution

Floppy Disk Drive Problems

You cannot access
your floppy disk.

You tried to write to a write
protected floppy disk.

Eject the floppy disk and set it to write enable.

Floppy disk is not
loaded correctly.

Eject floppy disk, check orientation and re­insert.

The floppy disk drive may
not be properly installed.

Remove and re-install your floppy disk drive.

Security is set to protect
access to floppy disk data.

Verify your password and security settings.

Hard Drive Problems

You cannot access
your hard drive.

The setup utility is
incorrectly set for your
internal (Primary Master)
or optional second hard
drive (Primary Slave).

Revise BIOS settings to set both Primary
Master and Primary Slave correctly.

The wrong drive
designator was used by
an application when a
bootable CD-ROM was
used to start the
notebook.

Verify drive designator used by application
is in use by the operating system. When the
operating system is booted from a CD, drive
designations are automatically adjusted.

Security is set so your
operating system cannot
be started without a
password.

Verify your password and security settings.

Keyboard or Mouse Problems

The built-in
keyboard does
not seem to work.

The notebook has gone
into Suspend mode.

Push the Power/Suspend/Resume button.

Your application has
locked out your keyboard.

Try to use your integrated pointing device to
restart your system.

19

Troubleshooting

Problem Possible Cause Possible Solution

Keyboard or Mouse Problems

You have installed
an external
keyboard or
mouse, and it
does not seem to
work.

Your external device is not
properly installed.

Re-install your device.

Your operating system
software is not setup with
the correct software driver
for that device.

Check your device and operating system
documentation and activate the proper driver.

Your mouse or keyboard
is connected to the wrong
PS/2 port on the optional
Port Replicator.

Plug the mouse into the PS/2 Mouse port and
the external keyboard or numeric key pad into
the PS/2 Keyboard port.

You have
connected an
external keyboard
or a mouse and
it seems to be
locking up the
system.

Your operating system
software is not setup with
the correct software driver
for that device.

Check your device and operating system
documentation and activate the proper driver.

Your system has crashed. Try to restart your notebook.

Memory Problems

Your Power On
screen, or Main
menu of the BIOS
setup utility
information, does
not show the
correct amount of
installed memory.

Your memory upgrade
module is not properly
installed.

Remove and re-install your memory upgrade
module.

You have a memory
failure.

Check for Power On Self Test (POST) mes­sages.

Modem Problems

Messages about
modem operation.

Messages about modem
operation are generated
by whichever modem
application is in use.

See your application software documentation
for additional information.

20

Problem Possible Cause Possible Solution

PC Card Problems

A card inserted in
the PC Card slot
does not work or
is locking up the
system.

The card is not properly
installed.

Remove and re-install the card.

The card may have
been installed while an
application was running,
so your notebook is not
aware of its installation.

Close the application and restart your
notebook.

Your software may not
have the correct software
driver active.

See your software documentation and activate
the correct driver.

You may have the wrong
I/O address selected for
the activated PC Card.

See your PC Card documentation to
determine the required I/O address. Change
the settings in the BIOS.

Your PC Card device
and another device are
assigned the same I/O
address.

Check all I/O addresses located within the
BIOS setup utility and any other installed
hardware or software to make sure there are
no duplications.

Power Failures

You turn on your
LifeBook note­book and nothing
seems to happen.

The installed primary
battery is completely
discharged, there is no
optional second battery
installed or there is no
Power adapter (AC
adapter) installed.

Check the Status Indicator Panel to determine
the presence and condition of the batteries.
Install a charged battery or a Power adapter.

The primary battery is
installed but is faulty.

Use the Status Indicator panel to verify the
presence and condition of the batteries. If
a battery is indicating a short, remove that
battery and operate from another power
source or replace that battery.

The battery or batteries
are low.

Check the Status Indicator Panel to determine
the presence and condition of the batteries.
Use a Power adapter to operate until a battery
is charged or install a charged battery.

The power adapter (AC
adapter) is not plugged
in properly.

Verify that your adapter is connected correctly.

21

Troubleshooting

Problem Possible Cause Possible Solution

Power Failures

You turn on your
LifeBook notebook
and nothing
seems to happen.

(continued)

The power adapter (AC
adapter) has no power
from the AC outlet.

Move the AC cord to a different outlet, check
for a line switch or tripped circuit breaker for
the AC outlet.

The power adapter (AC
adapter) is faulty.

Try a different power adapter or install a
charged optional second battery.

Your LifeBook
notebook turns off
all by itself.

The power management
parameters are set for
auto timeouts which
are too short for your
operating needs.

Press any button on the keyboard, or move
the mouse to restore operation. If that fails,
push the Power/Suspend/Resume button.
Check your power management settings, or
close your applications and go to the Power
Options menu to adjust the timeout values to
better suit your needs.

You are operating on
battery power only and
have ignored a low battery
alarm until the batteries
are all power drained
empty and your machine
has gone into Dead
Battery Suspend mode.

Install a power adapter or a charged battery
and then push the Power/Suspend/Resume
button.

You have a battery failure. Verify the condition of the batteries using the

Status Indicator Panel, and replace or remove
battery that is shorted

Your power adapter has
failed or lost its power
source.

Make sure the adapter is plugged in and the
outlet has power.

22

Problem Possible Cause Possible Solution

Power Failures

Your LifeBook
notebook will not
work on battery
alone.

The installed batteries
are dead.

Replace the battery with a charged one or
install a Power adapter.

No batteries are installed. Install a charged battery.

The batteries are
improperly installed.

Verify that the batteries are properly
connected by re-installing them.

Your installed batteries
are faulty.

Verify the condition of the batteries using the
Status Indicator panel and replace or remove
any batteries that are shorted.

The batteries
seem to discharge
too quickly.

You are running an
application that uses a
great deal of power due to
frequent hard drive access
or DVD/CD-ROM
access, use of a modem
card or a LAN PC card.

Use both the primary battery and an optional
second battery and/or use a power adapter for
this application when at all possible.

The power savings
features may be disabled.

Check the power management and/or setup
utility settings in the Power Savings menu and
adjust according to your operating needs.

The brightness is turned
all the way up.

Turn down the brightness adjustment. The
higher the brightness the more power your
display uses.

The batteries are very old. Replace the batteries.

The batteries have been
exposed to high
temperatures.

Replace the batteries.

The batteries are too hot
or too cold.

Restore the notebook to normal operating
temperature. The Charging icon on the Status
Indicator panel will flash when the battery is
outside its operating range.

23

Troubleshooting

Problem Possible Cause Possible Solution

Shutdown and Startup Problems

The Suspend/
Resume button
does not work.

The Suspend/Resume
button is disabled from the
Advanced submenu of the
Power menu of the setup
utility.

Enable the button from the setup utility.

You did not hold the button
in long enough.

Hold the button longer. This may need to be a
few seconds if your application is preventing
the CPU from checking for button pushes.

There may be a conflict
with the application
software.

Close all applications and try the button again.

The system
powers up, and
displays power on
information, but
fails to load the
operating system.

The boot sequence
settings of the setup utility
are not compatible with
your configuration.

Set the operating source by pressing the
[ESC] key while the Fujitsu logo is on screen
or use the [F2] key and enter the setup utility
and adjust the source settings from the Boot
menu.

You have a secured
system requiring a
password to load your
operating system.

Make sure you have the right password. Enter
the setup utility and verify the Security settings
and modify them as accordingly.

Internal hard drive was
not detected.

Use the BIOS setup utility or Primary Master
submenu, located within the Main menu, to try
to auto detect the internal hard drive.

An error message
is displayed on the
screen during the
notebook (boot)
sequence.

Power On Self Test
(POST) has detected a
problem.

See the Power On Self Test (POST)
messages to determine the meaning and
severity of the problem.
Not all messages are errors; some are simply
status indicators.

24

Problem Possible Cause Possible Solution

Shutdown and Startup Problems

Your notebook
appears to change
setup parameters
when you start it.

BIOS setup changes were
not saved when you made
them and exited the BIOS
setup utility returning it to
pevious settings.

Make sure you select Save Changes And Exit
when exiting the BIOS setup utility.

The BIOS CMOS hold-up
battery has failed.

Contact your support representative for
repairs.
This is not a user serviceable part but has a
normal life of 3 to 5 years.

Your system
display won’t
turn on when the
system is turned
on or when the
system has
resumed.

The system may be
password-protected.

Check the status indicator panel to verify that
the Security icon is blinking. If it is blinking,
enter your password.

Video Problems

The built-in
display is blank
when you turn
on your LifeBook
notebook.

Something is pushing on
the Closed Cover switch.

Clear the Closed Cover switch.

25

Troubleshooting

Problem Possible Cause Possible Solution

Video Problems

The built-in
display is blank
when you turn
on your LifeBook
notebook.

(continued)

The notebook is set for an
external monitor only.

Pressing [F10] while holding down the [Fn]
key allows you to change your selection of
where to send your display video. Each time
you press the combination of keys you will
step to the next choice. The choices, in order
are: built-in display only, external monitor only,
both built-in display and external monitor.

The angle of the display
and the brightness
settings are not adequate
for your lighting conditions.

Move the display and the brightness control
until you have adequate visibility.

The power management
time-outs may be set for
very short intervals and
you failed to notice the
display come on and go
off again.

Press any button the keyboard, or move the
mouse to restore operation. If that fails, push
the Power/Suspend/Resume button. (The
display may be shut off by Stanby mode, Auto
Suspend or Video Timeout)

The LifeBook
notebook turned
on with a series of
beeps and your
built-in display is
blank.

Power On Self Test
(POST) has detected
a failure which does
not allow the display to
operate.

Contact your support representative.

The display goes
blank by itself after
you have been
using it.

The notebook has gone
into Video Timeout,
Standby mode, Suspend
mode or Save-to-Disk
mode because you have
not used it for a period of
time.

Press any button on the keyboard, or move
the mouse to restore operation. If that fails,
push the Power/Suspend/Resume button.
Check your power management settings, or
close your applications and go to the Power
Savings menu of the setup utility to adjust the
timeout values to better suit your operation
needs.

The power management
time-outs may be set for
very short intervals and
you failed to notice the
display come on and go
off again.

Press any button on the keyboard, or move
the mouse to restore operation. If that fails,
push the Power/Suspend/Resume button.
(The display may be shut off by Standby
Mode, Auto Suspend or Video Timeout)

Something is pushing on
the Closed Cover switch.

Check the Closed Cover switch.

26

Problem Possible Cause Possible Solution

Video Problems

The application
display uses only
a portion of your
screen and is
surrounded by a
dark frame.

You are running an
application that does not
support 800 x 600/1024
x 768 pixel resolution
display and display
compression is enabled.

Display compression gives a clearer but
smaller display for applications that do not
support 800 x 600/1024 x 768 pixel resolution.
You can fill the screen but have less resolution
by changing your display compression setting,
(See the Video Features submenu, located
within the Advanced menu of the BIOS.)

The Display is
dark when on
battery power.

The Power Management
utility default is set on low
brightness to conserve
power.

Press [Fn] + [F7] to increase brightness or
double- click on the battery gauge and adjust
Power Control under battery settings.

You have
connected an
external monitor
and it does not
display any
information.

Your BIOS setup is not set
to enable your external
monitor.

Try toggling the video destination by pressing
[Fn] and [F10] together, or check your BIOS
setup and enable your external monitor. (See
the Video Features submenu, located within
the Advanced Menu of the BIOS.)

Your external monitor is
not properly installed.

Reinstall your device.

Your operating system
software is not setup with
the correct software driver
for that device.

Check your device and operating system
documentation and activate the proper driver.

You have
connected an
external monitor
and it does not
come on.

Your external monitor is
not compatible with your
LifeBook notebook.

See your monitor documentation and the
External Monitor Support portions of the
Specifications section.

Miscellaneous Problems

An error message
is displayed on the
screen during the
operation of an
application.

Application software often
has its own set of error
message displays.

See your application manual and help display
screens for more information. Not all
messages are errors. Some may simply be
status messages.