Fujitsu IP-HE950 Hardware User's Manual

IP-HE950 HARDWARE USER'S GUIDE

IP-HE950 Hardware User's Guide

This document includes technology controlled under the Foreign Exchange and Foreign Trade

authorization from the appropriate governmental authorities in accordance with the above law.

The IP-HE950 is designed and manufactured for use in standard applications such as office

sales representative before embarking on such specialized use.

USING IP-HE950 SAFELY

Handling of This Document

This document contains important information regarding the safe use of the IP-HE950. Read it thoroughly before operating this unit. Make sure that users of this equipment read and understand thoroughly all safety precautions contained in the document. Keep the document in a safe and convenient location for quick reference. Fujitsu makes every effort to prevent users and bystanders from being injured and to prevent property damage. Be sure to use this unit in accordance with instructions in the document.

Warning on Electromagnetic Interference

The following notice is for USA users only.

The IP-HE950 has been tested and found to comply with the limits for a Class A digital unit, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction document, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at one's own expense.

The following notice is for Canada users only.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

The following notice is for EU (European Union) users only.

This is a Class A product of Electromagnetic Interference (EMI) standard. In a domestic environment this product may cause radio interference in which case the user may be required to make adequate measures.

Control Law. The document or a portion thereof must not be exported (or re-exported) without

work, personal units, and household appliances. The product is not intended for special uses (such as nuclear-reactor control in atomic energy facilities, aeronautics and space systems, air traffic control, operation control in mass transit systems, medical units for life support, and missile firing controls in weapons facilities) where particularly high reliability requirements exist, where the pertinent levels of safety are not guaranteed, or where a failure or operational error could threaten a life or cause physical injury (hereafter referred to as "mission-critical" use). Customers considering use of this product for mission-critical applications must have safety-assurance measures in place beforehand. Moreover, they are requested to consult our

Copying of and disassembly, decompilation, and other forms of reverse-engineering of any programs included with this unit are prohibited. Microsoft, Windows, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

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IP-HE950 Hardware User's Guide

Macintosh, Mac OS, and Safari are trademarks or registered trademarks of Apple Inc. in the United States. Google Chrome and Android are registered trademarks of Google Inc.

No part of this document shall be reproduced in any way or form without the permission of

Fujitsu Limited.

ii

IP-HE950 Hardware User's Guide

PREFACE

Thank you for purchasing the IP-HE950 (H265/HEVC CODEC). The IP-HE950 is a video transmission unit with H.265/HEVC encoding technology, which performs at a high compression rate. This document explains how to use the hardware of the IP-HE950.

This document is intended for system designers and administrators who use the IP-HE950. Readers are assumed to have a basic understanding of networks and video distribution.

Edition 2

July 2017

Product operating environment

The IP-HE950 is intended for use with indoor systems.

Note

The contents of this document are subject to change without notice.

iii

IP-HE950 Hardware User's Guide

ORGANIZATION AND CONTENTS OF

THIS DOCUMENT

This document consists of five chapters, an appendix, and a glossary. Read Chapters 1 and 2 first for information on installing and connecting the IP-HE950. Then, read Chapter 3 for operating instructions. Chapter 4 and subsequent chapters can be read as required.

Chapter 1 Preparations

This chapter describes the checks that are required before the start of IP-HE950 operation.

Chapter 2 Installation and Connection

This chapter describes IP-HE950 installation conditions and how to connect it to its peripherals.

Chapter 3 Operating Instructions

This chapter describes how to turn on/off, set up, and operate this unit.

Chapter 4 Connection Cable Specifications

This chapter describes the scope of IP-HE950 installation work and contains cable connection system diagrams and cable and connector details.

Chapter 5 Troubleshooting

This chapter describes the actions to take if, for example, this unit does not operate normally or if an alarm LED goes on.

Appendix

The appendix contains views of this unit and lists its main specifications. Precautions and other such notes on installation work and on-site tune-up are also covered in this section.

Glossary

The glossary describes the technical terms that readers of this document need to know.

iv

IP-HE950 Hardware User's Guide

WARNING

or loss of life if procedures are not followed correctly.

CAUTION

property if procedures are not followed correctly.

is the symbol shown to tell the reader about an act that must not

symbol.

are shown centered under and to the side of the symbol.

Instruction

Prohibited

WARNING INDICATIONS

This document uses warning indications to warn of conditions in order to prevent serious injury and property damage. Warning indications consist of warning markings of specific levels and warning messages. The warning markings are shown below along with their definitions.

WARNING indicates a situation that could lead to serious injury

CAUTION indicates a situation that could lead to minor or moderate injury and/or damage to the IP-HE950 itself or other

In addition, the following symbols are used together with the above-shown indicators to indicate details of the pertinent risk and/or damage.

be done (prohibited act). Specific warning details ("Prohibited" on the left here) are shown centered under and to the side of the

is the symbol shown to tell the reader to be sure to follow instructions. Specific warning details ("Instruction" on the left here)

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IP-HE950 Hardware User's Guide

WARNING

Warning indications within text

Warning markings are followed by warning messages. Every warning marking is centered on a line. Left and right indents are set for warning messages to differentiate them from ordinary text. Furthermore, the lines immediately before and after warning indications are left blank.

(Example)

Possibility of electric shock, fire, and damage to this unit Always observe the precautions given below. There may be a hazardous situation that could lead to electric shock, fire, and damage to this unit.

- Always connect the power cord to a power receptacle for a standard two-prong plug with ground.

- Connect this unit to a power receptacle with a capacity of 1 A or more. When using a power extension cable, be sure that the total power consumption of all equipment connected to the cable does not exceed the rated capacity of the cable. If a power receptacle with a low capacity or capacity below the rated value is used, the power receptacle, extension cable, or power distribution wiring may overheat and start a fire.

Important warning indications are summarized below in "Safety Precautions."

vi

IP-HE950 Hardware User's Guide

Work time

Warning

mes

hazardous

if procedures are not followed correctly.

Prohibited

Instruction

SAFETY PRECAUTIONS

List of important warnings

The following table shows a list of important warnings.

This indicates a situation that could lead to serious injury or loss of life

Normal use

WARNING

Possibility of electric shock and fire Ensure that drink containers and metal objects are not placed on or near this unit. The presence of foreign matter such as water inside this unit creates a hazardous situation that could lead to electric shock and fire.

Possibility of electric shock and fire Ensure that no liquid is splashed on this unit, making it wet. The presence of foreign matter such as water inside this unit creates a hazardous situation that could lead to electric shock and fire.

Possibility of electric shock and fire Ensure that the power cord does not become damaged, and avoid tampering with it. If the power cord has a heavy object placed on it, is pulled or bent, or beco entangled, it could be damaged as a result. The power cord could also be damaged if subjected to heat. Damage to the power cord creates a situation that could lead to electric shock and fire.

Possibility of electric shock and fire If excessive heat, smoke, an abnormal odor, or an unusual noise is coming from this unit, immediately set the power switch to the OFF position and remove the power cord plug from the power receptacle. Then, contact a Fujitsu Service Center. There may be a hazardous situation that could lead to electric shock and fire.

Possibility of electric shock and fire If foreign matter (e.g., water, bits of metal, fluid) gets inside this unit, immediately set the power switch to the OFF position and remove the power cord plug from the power receptacle. Then, contact a Fujitsu Service Center. There may be a hazardous situation that could lead to electric shock and fire.

Possibility of electric shock and fire If this unit has been dropped or otherwise damaged, immediately set the power switch to the OFF position and remove the power cord plug from the power receptacle. Then, contact a Fujitsu Service Center. There may be a hazardous situation that could lead to electric shock and fire.

vii

IP-HE950 Hardware User's Guide

Work time

Warning

inlet connector.

Instruction

Prohibited

Installation Possibility of electric shock and fire

Do not install this unit in the following places because electric shock and fire may result from operation there:

- Extremely dusty or dirty location

- Wet and humid location

- Hot location, such as a place where this unit is exposed to direct sunlight or is near heating equipment

- Near products (e.g., speakers) that generate a strong magnetic field

- Location where the temperature is too hot or cold

- In an environment with sharp temperature fluctuations

- Area with poor ventilation

- Near a fire

Possibility of electric shock, fire, and damage to this unit Always observe the precautions given below. There may be a hazardous situation that could lead to electric shock, fire, and damage to this unit.

- Always connect the power cord plug to a power receptacle for a standard

two-prong plug with ground.

- The AC power cord supplied with the unit supports voltages up to the rated

voltage of 125 V. To use the IP-HE950 above the rated voltage of 125 V, refer to "4.2 Cable and Connector Details," and select another power cord.

- Connect the IP-HE950 to a power receptacle with a capacity of 1 A or more.

When using a power extension cable, be sure that the total current consumption of all equipment connected to the cable does not exceed the rated capacity of the cable. If a power receptacle with a low capacity or capacity below the rated value is used, the power receptacle, extension cable, or power wiring may overheat and start a fire.

- This unit is shut off by pulling out the power cord from the unit’s power inlet

connector. Please install this unit where you can easily access the power

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IP-HE950 Hardware User's Guide

Work time

Precaution

Installation and

and attention to your surroundings.

from

a button/switch or opening.

a

Never forcibly remove the module because that may cause damage.

Instruction

Prohibited

Instruction

Prohibited

Instruction

Prohibited

This indicates a situation that could lead to minor or moderate injury

CAUTION

and/or damage to this unit itself or other property if procedures are not followed correctly.

relocation

Do not install this unit in a place where it is exposed to shock and strong vibrations, on an incline, or at an unstable location. Otherwise, there may be a hazardous situation that could lead to serious injury and damage to this unit.

Possibility of serious injury and damage to this unit When relocating this unit, observe the precautions given below to protect against injury and damage to the unit.

- Set the power switch to the OFF position, and disconnect all connected cables. Take care to avoid getting your feet entangled in the cables.

- To prevent serious personal injury when moving the unit, pay special care

Cleaning Possibility of fire, serious injury, and damage to this unit

When cleaning this unit, observe the precautions given below to protect against fire, serious injury, and damage to the unit.

- When cleaning the unit, do not use cleaning spray that contains combustible material. Furthermore, do not use such spray around the unit.

- When cleaning the unit, wipe it with a cloth with the water (or neutral detergent diluted in water) squeezed out.

- When wiping, be careful to prevent water from entering the IP-HE950

Possibility of serious injury and damage to this unit

Maintenance

Possibility of serious injury and damage to this unit When performing maintenance on this unit, observe the precautions given below to protect against serious injury and damage to the unit.

- Be sure to turn off the power and then unplug the power cord from the power receptacle before installing or removing an SFP module, which is hardware option. Furthermore, when connecting this unit with a conversion cable, pay special care and attention to not damage the conversion cable.

- The SFP module has a lock mechanism. Firmly insert the module until it locks. When removing the module, hold down the unlock mechanism.

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IP-HE950 Hardware User's Guide

LISTED

R

C US

1K91

I T E

E136004

Manufacture

Fujitsu Limited

Address: 1-1, Kamikodanaka 4-Chome, Nakahara-Ku, Kawasaki 211-8588, Japan

Authorised representative

Fujitsu Services Limited

Address: 22 Baker Street, London, W1U 3BW, United Kingdom

CAN ICES-3 (A) / NMB-3 (A)

MODEL

PART NO.

IP-HE950E

TA24372-B10X

This device complies with Part 15 of the FCC Rules.

operation is subject to the foll owing two conditions:

(1) This device may not cause harmful interference. and

(2) this device must accept any interference received,

including interference that may cause undesi red operation.

MADE IN JAPAN

0.93A-0.53A

1φ

100V-240V～

50/60Hz

2.5kg

0.093kVA-0.126kVA

T

認証番号

D17-0005001

FUJITSU LIMITED

01A

17-03

00001

IP-HE950E TA24372-B10X

00001

01A 17-03

F

LISTED

R

C US

1K91

I T E

E136004

Manufacture Fujitsu Limited Address: 1-1, Kamikodanaka 4-Chome, Nakahara-Ku, Kawasaki 211-8588, Japan

Authorised representati ve Fujitsu Services Limited Address: 22 Baker Street, London, W1U 3BW, United Kingdom

CAN ICES-3 (A) / N MB-3 (A)

MODEL PART NO.

IP-HE950E TA24372-B10X

This device complies with Part 15 of the FCC Rules. operation is subj ect to the following two conditi ons: (1) This device may not cause harmful interference. and (2) this device must accept any interference received, including i nterference that may cause undesired operation.

MADE IN JAPAN

0.93A-0.53A 1φ

100V-240V～

50/60Hz

2.5kg

0.093kVA-0.126kVA

T

認証番号

D17-0005001

FUJITSU LIMITED

01A 17-03 00001

The labels shown below are affixed to this unit. Never remove the labels. If one becomes dirty and the message becomes difficult to read, contact a Fujitsu Service Center. The following labels are intended for users of this unit.

- Example of labels shown on the IP-HE950E

LABEL

Figure A Labels shown

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IP-HE950 Hardware User's Guide

WARNING

CAUTION

PRODUCT HANDLING PRECAUTIONS

Maintenance

Do not try to repair this equipment yourself. Contact a Fujitsu Service Center.

Read this document thoroughly before attempting to operate this equipment. If you have any questions, contact a Fujitsu Service Center.

If a problem occurs, contact a Fujitsu Service Center. The Fujitsu Service Center will ask you to describe the problem, the lamp display status of alarm LEDs, and other details. Check the system for this information.

Connectable equipment

Only equipment that conforms to the interface specifications of this unit (refer to "A.2.3 Interface specifications") can be connected. If incompatible equipment is connected, the result may be unexpected personal injury and property damage.

Disposal

To dispose of this unit, contact a Fujitsu Service Center, or request a specialist to take care of its disposal.

Modification and rebuild

Do not use this unit if it has been modified or rebuilt, such as by an overhaul with refurbished/used parts. Otherwise, the result may be unexpected personal injury and property damage.

xi

IP-HE950 Hardware User's Guide

IP-HE950 Hardware User's Guide Chapter 1 Preparations

Chapter 1 Preparations

Chapter 1

Preparations

This chapter describes an overview of IP-HE950 operation.

1.1 Main Features ············································································· 2

1.2 Components ··············································································· 4

1.3 Typical Applications ······································································ 5

1.4 Parts Names ··············································································· 6

1

IP-HE950 Hardware User's Guide Chapter 1 Preparations

1 x [BNC]: 12G/3G/HD/SD-SDI

2 x [SFP]: Quad 3G-SDI output

Display part

VFD (22 characters x 4 lines)

Operation part

Operation keys (, ENTER, CANCEL)

2 x [RJ45]:

BASE-T (control shared)

2 x [RJ45]:

E-T (control shared)

DVB-ASI

2 x [BNC]: DVB-ASI output

1 x [BNC]: DVB-ASI input

AUX data

1 x [D-sub9 female]: RS-232C/RS-422

Installation conditions

Indoor: Desktop installation or rack mounted

External dimensions

210 (W) x 300 (D) x 43 (H) mm

Cooling method

Forced air cooling

Power

100 to 240 VAC

Weight

Max. 2.5 kg

Power consumption

126 VA or less

122 VA or less

Temperature and

humidity conditions

-10 to 55°C (except for startup under 0°C) / 20% to 90% RH (no condensation)

1.1 Main Features

1.1

The IP-HE950 is a video transmission unit with H.265/HEVC encoding technology, which performs at a high compression rate. The IP-HE950 supports H.265/HEVC 4:2:2 10-bit and 4K/2160p, and provides high-quality video encoding. It also supports the H.264 encoding format, ensuring connectivity with existing H.264 units. The IP-HE950 is equipped with the SFP module interface as well as the SDI input/output interface. Through a combination of option licenses, the unit can be scaled to diverse interface configurations matching operation scenarios. The encoder can store compressed video and audio in files to fetch and transmit them to decoders at any time. In addition, the decoders that received the files can play them offline. In addition to Fujitsu's high-quality video compression technology, the IP-HE950 inherits powerful fault tolerance technology for IP networks from H.264 units. The IP-HE950 provides high operability. You can operate the unit from the Web GUI, the front panel, and SN MP. In order for this unit to operate, you will need to purchase and install a software license. For details, refer to the IP-HE950 Software User's Guide.

Tab le 1-1 Specifications

Product name

Function

IP-HE950E IP-HE950D

Video and audio I/F

Network

input 1 x [D-sub9 female]: AES-EBU 2 stereo input, Analog (Balanced) 1 stereo input 2 x [SFP]: Quad 3G-SDI input

10BASE-T/100BASE-TX/1000

output 1 x [D-sub9 female]: AES-EBU 2 stereo output, Analog (Balanced) 1 stereo output 1 x [BNC]: Reference input 1 x [BNC]: Reference output

10BASE-T/100BASE-TX/1000BAS

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IP-HE950 Hardware User's Guide Chapter 1 Preparations

Table 1-2 Hardware options

Hardware option Description

Quad 3G-SDI input option

Quad 3G-SDI output option

Quad 3G-SDI conversion cable option

Supports 3G-SDI x 4 inputs. (For IP-HE950E: SFP module x 2)

Supports 3G-SDI x 4 outputs. (For IP-HE950D: SFP module x 2)

Conversion cable from HD-BNC to BNC (For Quad 3G-SDI input/output option)

Rack Mounting Kit Type A1 19" rack mounting kit (for 1 unit)

Rack Mounting Kit Type C2 19" rack mounting kit (for 2 units)

For software options, refer to the IP-HE950 Software User's Guide.

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IP-HE950 Hardware User's Guide Chapter 1 Preparations

1.2 Components

1.2

The IP-HE950 product package consists of the main unit, a safety manual, rubber feet, and a power cord holder (AC cord clamp). In addition, you can procure each of them separately as required.

- IP-HE950 x 1 (Cables for various connections are procured separately.)

- Safety manual x 1 - Rubber foot x 4 - Power cord holder x 1

(AC cord clamp)

Figure 1-1 Component list

4

IP-HE950 Hardware User's Guide Chapter 1 Preparations

IP-HE950E

Live

SDI

Monitor

Camera

IP-HE950D

IP-HE950E

Live distribution

SDI

Monitor

Camera

IP-HE950D

DVB-ASI

1.3 Typical Applications

1.3

This section shows IP-HE950 application examples (examples of system configurations using the IP-HE950). The basic configuration is for video transfer over point-to-point connections. Here, a camera is connected to the encoder, and video is transferred to the decoder via the Internet and output to the monitor.

Figure 1-2 Sample System configuration: Broadcast

Contents transmission and live coverage

Internet

distribution

By using the DVB-ASI interface provided as a standard function, the IP-HE950 can transmit

video via SNG (Satellite News Gathering) and FPUs (Field Pickup Units).

Figure 1-3 Sample System configuration: SNG

5

IP-HE950 Hardware User's Guide Chapter 1 Preparations

No.

Name

Function

Port used by a customer engineer. Normally, it is not used. The cover is fixed in place with a screw.

USB port supported in the future. This is disabled now. The cover is fixed in place with a screw. Never remove the cover.

Used to display the unit status and make various settings. 22 characters x 4 lines

1.4 Parts Names

1.4

This section describes the name and function of each part of the IP-HE950. The following figures show the layouts of parts on the outside of this unit, and the table underneath lists the names and functions of individual parts. The numbers in the figures correspond to the numbers in the table.

Figure 1-4 Front view (common to the IP-HE950E and IP-HE950D)

Figure 1-5 Rear view (IP-HE950E)

Figure 1-6 Rear view (IP-HE950D)

Table 1-3 Parts names

Maintenance port

(1)

USB port

(2)

Front panel

(3)

6

IP-HE950 Hardware User's Guide Chapter 1 Preparations

(4)

(5)

(6)

(7)

ENTER key (ENTER)

Used to finalize the displayed data on the Front panel. For instructions, refer to the IP-HE950 Software User's Guide.

CANCEL key (CANCEL)

Used to cancel the displayed data on the Front panel. For instructions, refer to the IP-HE950 Software User's Guide.

Power LED (PWR)

Turns on or blinks when input is abnormal (input down/input

For details, refer to "Table 5-3 LED indications" in Section 5.2.

Powers on/off this unit with 100-240 VAC. For instructions, refer to "3.1 Turning On/Off the IP-HE950."

FG terminal

Status LED (LINK/ACT)

LED that shows the status of LAN port 2. For details, refer to "Table 5-3 LED indications" in Section 5.2.

details, refer to

DVB-ASI output

output.

For cable connection information, refer to "4.2 Cable and

Direction keys ()

(8)

(9)

(10)

Status LED

(11)

(RDY)

Video input status LED

(12)

(INDWN)

Alarm LED

(13)

(ALM)

(14) Power switch

AC cord clamp

(15)

Used to operate the Front panel. For instructions, refer to the IP-HE950 Software User's Guide.

Goes on when this unit is powered on.

LED that shows the operating status of the IP-HE950. The LED light color is green when operation is normal. For details, refer to "Table 5-3 LED indications" in Section 5.2.

error).

Turns on or blinks when operation is abnormal. For details, refer to "Table 5-3 LED indications" in Section 5.2.

AC cord clamp for fixing the power cord in place. For instructions, refer to "2.2.2 Connection to a power source."

(16) Power inlet connector

(17) Fan

(18)

(FG)

ETHERNET port 2 for LAN connection

(19)

(LAN2)

(20)

(21)

(22)

(23)

Speed LED (100/1000M)

(ASI-OUT1)

DVB-ASI output (ASI-OUT2)

Can be connected to a 100-240 VAC commercial power supply by a power cord with a standard two-prong plug with ground.

For instructions, refer to "2.2.2 Connection to a power source." For cable connection information, refer to "4.2 Cable and Connector Details."

Maintenance-free fan for cooling the inside of the unit.

Used to connect FG to this unit when required. For instructions, refer to "2.2.1 Connection to ground."

10BASE-T/100BASE-TX/1000BASE-T communication port. For instructions, refer to "2.6 Connection to LAN Equipment." For cable connection information, refer to "4.2 Cable and Connector Details."

LED that shows the speed of LAN port 2. For "Table 5-3 LED indications" in Section 5.2.

DVB-ASI output connectors. Output is 75 Ω unbalanced For instructions, refer to "2.5 Connection to DVB-ASI Equipment."

Connector Details."

External audio input

(24)

(AUDIO)

External audio input connector supported in the future. This is disabled now.

7

IP-HE950 Hardware User's Guide Chapter 1 Preparations

Status LED (LINK/ACT)

LED that shows the status of LAN port 1. For details, refer to "Table 5-3 LED indications" in Section 5.2.

Speed LED (100/1000M)

LED that shows the speed of LAN port 1. For details, refer to "Table 5-3 LED indications" in Section 5.2.

Connector for SD-SDI, HD-SDI, 3G-SDI, and 12G-SDI signal

For cable connection information, refer to "4.2 Cable and

Connector Details."

SFP input (SFP1)

Connector for mounting a SFP module. Designated hardware

2.7 Connection to

For cable connection information,

refer to "4.2 Cable and Connector Details."

SFP input (SFP2)

RS-232C or RS-422 external control communication port.

refer to "4.2 Cable and Connector Details." This is disabled now.

DVB-ASI input connector. Input is 75 Ω unbalanced input. For

Details."

External sync input connector. Input is 75 Ω unbalanced inputs.

Connector Details."

External sync output connector. Output is 75 Ω unbalanced

Cable and Connector Details."

External audio output (AUDIO)

External audio connector supported in the future. This is disabled now.

Connector for SD-SDI, HD-SDI, 3G-SDI, and 12G-SDI signal

Connector Details."

ETHERNET port 1 for LAN connection

(25)

(LAN1)

(26)

(27)

SDI input

(28)

(SDI-IN)

(29)

(30)

External control

(31)

(RS-232C/422)

DVB-ASI input

(32)

(ASI-IN)

10BASE-T/100BASE-TX/1000BASE-T communication port. For instructions, refer to "2.7 Connection to LAN Equipment." For cable connection information, refer to "4.2 Cable and Connector Details."

input.

options are available. For instructions, refer to " Quad Link 3G-SDI Equipment."

For instructions, refer to "2.5 Connection to RS-232C/RS-422 Device" in a related manual. For cable connection information,

instructions, refer to "2.5 Connection to DVB-ASI Equipment." For cable connection information, refer to "4.2 Cable and Connector

External sync input

(33)

(REF-IN)

External sync output

(34)

(REF-OUT)

(35)

SDI output

(36)

(SDI-OUT)

For instructions, refer to "2.4 Connection to External Sync Signals (REF)." For cable connection information, refer to "4.2 Cable and

output. For instructions, refer to "2.4 Connection to External Sync Signals (REF)." For cable connection information, refer to "4.2

output. For cable connection information, refer to "4.2 Cable and

8

IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

Chapter 2

Chapter 2 Installation and Connection

Installation and Connection

This chapter describes IP-HE950 installation conditions and how to

connect it to its peripherals.

2.1 Installation Conditions ································································· 11

2.2 Power Supply Connections ·························································· 22

2.3 Connection to SDI Equipment ······················································· 26

2.4 Connection to External Sync Signals (REF) ····································· 28

2.5 Connection to DVB-ASI Equipment ··············································· 29

2.6 Connection to LAN Equipment ······················································ 31

2.7 Connection to Quad Link 3G-SDI Equipment ··································· 33

9

IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

Possibility of serious injury

- The power cord and other cables connected to the IP-HE950 could become tangled with someone walking close to them, possibly leading to serious injury and property damage. Clamp the cables to the rack or floor.

Caution

10

IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2.1 Installation Conditions

2.1

This section describes the installation environment, intake and exhaust, and unit space.

2.1.1 Environmental conditions

Use this unit in an environment where the intake temperature and ambient temperature do not exceed 55°C. When the above conditions are observed, you can stack and operate the IP-HE950. Conversely, in an environment where the above conditions are not observed, any use of the unit is outside the guaranteed operating range, possibly leading to a failure and remarkably shortened product life.

Use this unit in an environment where the concentration of airborne dust is no more than 0.15

3

. (If it is 0.15 mg/m3 or higher, use a dust-proof rack.) In addition, clean around the unit

mg/m to prevent significant amounts of dust from adhering to it. Otherwise, the dust may cause unit errors and failures. Use this unit in an environment where the corrosive gas concentration is under the allowable level stipulated in IEC 60721-3-3 Class 3C1.

2.1.2 Installation environment

1. Mounting in a 19" rack

Use the 19" rack mount kit to mount this unit in an EIA standard 19" rack. We have two types of mount kit: one accommodates a single unit per 1U space, and the other accommodates two units per 1U space. (The 19" rack mount kit is an optional product.) If you want to mount the unit in a different form than described in this document, consult a Fujitsu sales representative or your system designer.

Be sure to use those mounting brackets and screws enclosed in the rack mount option to attach to the IP-HE950. In rack mounting, secure the unit tightly to the rack by using the screws that come with the rack mount option or the rack. If the screws loosen or are not tightened enough, they may lead to a serious accident.

CAUTION

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

C

B

A

D

A

B

- Mounting two IP-HE950 per 1U (Type: C2) (1) Confirm the components of the rack mount kit.

(2) Confirm that all cables are disconnected.

(3) Attach rack mounting brackets A and B to the side of the first IP-HE950. Tighten screws

(M4) at the six places shown in the following figure.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

A

B

(4) Attach rack mounting brackets A and B to the side of the second IP-HE950 too. Tighten

screws (M4) at the six places like with the first unit.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

C

(5) Attach rack mounting bracket C to the IP-HE950.

Tighten pan head screws (M5) at the two places shown in the following figure.

.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

D

(6) Align the units at specific positions in the 19" rack, and firmly secure the units in position

with the screws supplied with the rack mount option. Use four pan head screws (M5) to secure them. To secure the units to a server rack, use the cage nuts (D) and bind head screws (M6) supplied with the rack mount option.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

C

- Removing the unit (1) To remove two units at the same time

Remove both units by reversing the installation procedure.

(2) To remove only one unit

Remove screws at the four places shown in the following figure. Remove mounting bracket C, and then remove the unit.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

F E E

- Mounting one IP-HE950 per 1U (Type: A1)

(1) Confirm the components of the rack mount kit.

(2) Confirm that all cables are disconnected.

(3) Attach rack mounting bracket E to the side of the IP-HE950.

Tighten screws (M4) at the three places shown in the following figure.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

F

(4) Attach rack mounting bracket F to the other side of the IP-HE950.

Tighten screws (M4) at the three places shown in the following figure.

(5) Align the unit at a specific position in the 19" rack, and firmly secure the unit in

position with the screws supplied with the rack mount option. Use two pan head screws (M5) per mounting bracket (four screws in total).

- Removing the unit

Remove the unit by reversing the installation procedure.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2. Desktop installation

Affix the four rubber feet supplied with this unit to the marked places for rubber feet on the bottom of the unit. For information on the installation space, refer to "2.1.4 Installation space."

Figure 2-1 Places for rubber feet

CAUTION

1) Multi-unit installation

When used in an environment where the intake temperature and ambient temperature do not exceed 55°C, the IP-HE950 can be stacked on up to five tiers, according to the strength of the unit. Install them considering workability and maintainability. In addition, in a multi-unit installation, be sure to secure each unit with a belt or other means to prevent it from falling out and prevent toppling. For information on the installation space, refer to "2.1.4 Installation space."

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2) Rack mounting

When this unit is mounted and operates in a rack, the ambient temperature of the unit inside the rack may be hotter than the ambient temperature of the room. Take care that the ambient temperature inside the rack does not exceed the guaranteed operating temperature of this unit. The guaranteed operating temperature of the unit is 55°C.

When mounting this unit to operate in a rack, allocate the intake/exhaust space described in "2.1.4 Installation space."

When mounting this unit in a rack, use the dedicated mount kit to secure it firmly to the rack. In addition, if mounting the unit in the rack could make the whole rack unstable, do not mount it. The IP-HE950 weighs 2.5 kg.

When mounting two IP-HE950 per 1U with dedicated mount kit, do not leave one unit after removing another unit. This may cause deformation of mount kit.

Confirm that the power supply capacity of the power strips and service outlets in the rack, which supply power to this unit, exceeds the total power rating of all the equipment connected in the rack. The power rating of this unit is as follows:

- IP-HE950E: 100 to 240 VAC, 50/60 Hz, single-phase, 0.93 to 0.53 A

- IP-HE950D: 100 to 240 VAC, 50/60 Hz, single-phase, 0.89 to 0.51 A

High leakage current may flow through the power strip grounding conductor when the IP-HE950 power cord is connected to the power strip. Be sure to connect to ground before connecting the power supply line. If the power cord is not directly connected to a branch circuit, use a power strip that has an industrial grade plug.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2.1.3 Intake and exhaust

The IP-HE950 is a forced air cooled unit. Take care not to block the intake/exhaust vents. Leave an adequate amount of space around the vents.

2.1.4 Installation space

Allocate the operation space, cable bundle space, and intake/exhaust space shown as the hatched areas in the following figure. (The space is always required.) This installation space doesn’t show maintenance area.

Figure 2-2 Space required for an installation

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2.2 Power Supply Connections

2.2

This section describes ground and power source connections. The descriptions are common to the IP-HE950E and IP-HE950D.

2.2.1 Connection to ground

Use the power cord with a standard three-prong plug to connect FG and external ground (type D (type 3) or better). You can use the FG terminal for functional grounding to suppress external noise, etc. Connect the FG terminal (M4 screw) to external ground.

Figure 2-3 Ground connection

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2.2.2 Connection to a power source

Plug the AC power cord into the power inlet connector. * Refer to "4.2 Cable and Connector Details," and select power cord. You can procure a power

cord separately by specifying the length.

- Mounting the AC cord clamp

Insert the AC cord clamp into the mounting hole, and secure the power cord to the AC cord clamp, which prevents the power cord from falling out.

Figure 2-4 Power cord connection

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

- Removing the AC cord clamp

To remove the AC cord clamp, squeeze together the tabs of the AC cord clamp between your fingers as indicated by the red arrows, and remove the AC cord clamp.

Figure 2-5 Removing the AC cord clamp

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

WARNING

CAUTION

Possibility of electric shock, fire, and damage to this unit Always observe the precautions given below. There may be a hazardous situation that could lead to electric shock, fire, and damage to this unit. Always connect the power cord to a power receptacle for a standard three-prong plug. The AC power cord supplied with the unit for Japan domestic supports voltages up to the rated voltage of 125 V. To use the IP-HE950 outside of Japan, refer to item (6) in "4.2 Cable and Connector Details," and select another power cord. Connect the IP-HE950 to a power receptacle with a capacity of 1 A or more. When using a power extension cable, be sure that the total current consumption of all equipment connected to the cable does not exceed the rated capacity of the cable. If a power receptacle with a low capacity or capacity below the rated value is used, the power receptacle, extension cable, or power wiring may overheat and start a fire.

Possibility of damage to this unit Do not turn on the IP-HE950 peripherals have been connected successfully. Otherwise, this unit may be damaged.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

2.3 Connection to SDI Equipment

2.3

This section describes connection to SDI equipment.

2.3.1 Connection to SDI output equipment

Connect SDI output equipment to the SDI input of the IP-HE950E (encoder). Connect a BNC cable to the SDI-IN connector of the IP-HE950E. The following figure shows how to connect SDI output.

For details on connectors and cables, refer to "4.2 Cable and Connector

Details." For electrical specifications, refer to "A.2.3 Interface specifications."

Figure 2-6 SDI output equipment connection

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

2.3.2 Connection to SDI input equipment

Connect SDI input equipment to the SDI output of the IP-HE950D (decoder). Connect a BNC cable to the SDI-OUT connector of the IP-HE950D. A signal is terminated with 75 Ω. The following figure shows how to connect SDI input equipment.

For details on connectors and cables, refer to "4.2 Cable and Connector

Details." For electrical specifications, refer to "A.2.3 Interface specifications."

Figure 2-7 SDI input equipment connection

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

2.4 Connection to External Sync Signals (REF)

2.4

The IP-HE950D (decoder) has one input connector and one output connector for connection with external sync signals (REF).

Sync signal input Connect a BNC cable to the REF-IN connector of this unit. Enter an external sync signal. The signal is terminated with 75 Ω.

Sync signal output Connect a BNC cable to the REF-OUT connector of this unit. Output an external sync signal. The signal is terminated with 75 Ω.

For details on connectors and cables, refer to "4.2 Cable and Connector

Details." For electrical specifications, refer to "A.2.3 Interface specifications."

Figure 2-8 External sync input/output unit connections

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

2.5 Connection to DVB-ASI Equipment

2.5

This section describes connection to DVB-ASI equipment.

2.5.1 Connection to DVB-ASI input equipment

Connect DVB-ASI equipment to the ASI output connector of the IP-HE950E (encoder). Connect a BNC cable to ASI-OUT1 or ASI-OUT2 of the IP-HE950E. The following figure shows how to connect them.

For details on connectors and cables, refer to "4.2 Cable and Connector

Details." For electrical specifications, refer to "A.2.3 Interface specifications."

Figure 2-9 DVB-ASI input equipment connections

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

2.5.2 Connection to DVB-ASI output equipment

Connect DVB-ASI output equipment to the ASI input connector of the IP-HE950D (decoder). Connect a BNC cable to ASI-IN of the IP-HE950D. A signal is terminated with 75 Ω. The following figure shows how to connect them.

For details on connectors and cables, refer to "4.2 Cable and Connector

Details." For electrical specifications, refer to "A.2.3 Interface specifications."

Figure 2-10 DVB-ASI output equipment connection

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

2.6 Connection to LAN Equipment

2.6

This section describes connection of the IP-HE950 to LAN equipment. The descriptions are common to the IP-HE950E and IP-HE950D.

To connect the IP-HE950 to LAN equipment, prepare a LAN cable to connect to a LAN port (LAN1/LAN2). The LAN port specifications of the IP-HE950 are 10BASE-T, 100BASE-TX, and 1000BASE-T. This unit has two LAN ports, LAN1 and LAN2. Both are dual-purpose ports for streams and settings.

The following figure shows how to connect them.

For details on connectors and cables, refer to "4.2 Cable and Connector Details." For electrical specifications, refer to "A.2.3 Interface specifications."

Figure 2-11 LAN connections

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

CAUTION

Do not set the IP addresses shown below, when setting an IP address.

Setting conditions disabling a LAN port

- Generally unused (disabled) IP address (0.0.0.0, 255.255.255.255, etc.)

- Loopback address (127.xxx.xxx.xxx)

- Class D or Class E IP address

- IP address that conflicts with a LAN port network address

For details, refer to the IP-HE950 Software User's Guide.

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

See

side

2.7 Connection to Quad Link 3G-SDI Equipment

2.7

This section describes connection of the IP-HE950 to 4K video equipment for Quad Link 3G-SDI input and output. The descriptions are common to the IP-HE950E and IP-HE950D.

To connect the IP-HE950 to 4K video equipment, prepare an SFP module (option), a Quad 3G-SDI conversion cable (option), and an SDI cable to connect the equipment to an SFP port (SFP1/SFP2). * The Quad 3G-SDI input option and the Quad 3G-SDI conversion cable option need to be procured separately for the IP-HE950E. The Quad 3G-SDI output option and the Quad 3G-SDI conversion cable option need to be procured separately for the IP-HE950D.

For details on connectors and cables, refer to "4.2 Cable and Connector

Details." For electrical specifications, refer to "A.2.3 Interface specifications."

- Example of connection of the IP-HE950E to 4K video equipment for Quad Link 3G-SDI output

SFP1-1 SFP2-1

SFP1-2 SFP2-2

Quad 3G-SDI input option (encoder): ‘▲’ faces to the unit side

For decoder Quad 3G-SDI output option (decoder): ‘▲’ faces to HD-BNC connector

Figure 2-12 Connections to 4K video output equipment

Dual 3G-SDI input SFP

Quad 3G-SDI conversion cable

SDI cable

4K video output equipment

Unlock mechanism

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IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

Be sure to turn off the power and then unplug the power cord before installing or removing an SPF module, which is a hardware option. In addition, when connecting this unit with a conversion cable, pay special care and attention to not damage the conversion cable. The SFP module has a lock mechanism. Firmly insert the module until it locks. When removing the module, hold down the unlock mechanism. Never forcibly remove the module because that may cause damage. For instructions on configuring and using the SFP module, refer to the IP-HE950 Software User's Guide.

- Removing SFP module

When removing the SFP module, press the unlock mechanism in the direction indicated by the red arrow shown in the following figure with the Quad 3G-SDI conversion cable left connected. Keep holding down the unlock mechanism as you pull the SFP module straight out of the unit.

(1) Unlock the lock.

(2) Pull the SFP module straight out of the unit.

Figure 2-13 Removing an SFP module

34

IP-HE950 Hardware User's Guide Chapter 3 Operation Instructions

Operation Instructions

Chapter 3

Chapter 3 Operation Instructions

This section describes how to operate this unit.

3.1 Turning On/Off the IP-HE950 ························································ 36

3.2 Unit Settings and Operation (WEB) ··············································· 37

3.3 Unit Settings and Operation (Front Panel) ······································· 38

3.4 Special Use of the CANCEL Key ··················································· 39

35

IP-HE950 Hardware User's Guide Chapter 3 Operation Instructions

-

Set the switch to this position to turn on the IP-HE950.

O

Set the switch to this position to turn off the IP-HE950.

3.1 Turning On/Off the IP-HE950

3.1

This section describes how to turn on and off the IP-HE950. The descriptions are common to the IP-HE950E and IP-HE950D.

3.1.1 Turning on the IP-HE950

Set the power switch on the front panel to the [-] position to turn on the power, which turns on the PWR LED. The RDY LED goes on when the IP-HE950 is ready.

Figure 3-1 Front view of the unit

3.1.2 Turning off the IP-HE950

Set the power switch on the front panel to the [O] position to turn off the power, which turns off the PWR LED.

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IP-HE950 Hardware User's Guide Chapter 3 Operation Instructions

IP address

3.2 Unit Settings and Operation (WEB)

3.2

- Setup procedure

The following figure shows the setup procedure of this unit. The procedure is common to the IP-HE950E and IP-HE950D. For each setting, refer to the software user's guide.

- Recommended Web browser About the supported Web browsers, refer to the software user’s guide.

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IP-HE950 Hardware User's Guide Chapter 3 Operation Instructions

3.3 Unit Settings and Operation (Front panel)

3.3

This unit is equipped with six operation keys: [  ], [  ], [  ], [  ], [ENTER], and [CANCEL]. Use these keys to configure settings. The front panel has a display of 22 characters x 4 lines. For front panel operation and display instructions, refer to the IP-HE950 Software User's Guide.

Figure 3-2 Front panel and operation keys

- Functional description of each key

[  ] and [  ] key functions

- Switches the menu items and setting items displayed on the front panel.

- Switches the displayed items with each press of a key. [  ] and [  ] switch the

displayed items in opposite directions.

[  ] and [  ] key functions

- Used to move the cursor displayed on the front panel to the right or left.

- Moves the cursor by one place with each press of a key.

[ENTER] key

- When the initial maintenance screen is displayed, pressing the [ENTER] key causes a transition to the maintenance menu screen.

- Pressing the [ENTER] key from the maintenance menu screen allows you to display the status and configure the shutdown settings.

[CANCEL] key

- When the maintenance menu screen is displayed, pressing the [CANCEL] key causes a transition to the initial maintenance screen. Pressing the [CANCEL] key from the setting item selection screen causes a transition to the screen immediately before the last [ENTER] key operation.

Other

- In addition, on every screen, if 60 seconds elapse without input from any key, the screen transitions to the initial screen.

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IP-HE950 Hardware User's Guide Chapter 3 Operation Instructions

3.4 Special Use of the CANCEL Key

3.4

Start the IP-HE950 by holding down the [CANCEL] key during the power-on operation. When you hold down the key until the RDY LED begins blinking in orange, the IP-HE950 starts with the factory default values for the IP address and subnet mask (LAN1: IP address

10.0.0.1 and subnet mask 255.0.0.0; LAN2: IP address 192.168.255.253 and subnet mask

255.255.255.252). Use this feature to initialize the unit settings from a control terminal (e.g., PC with a LAN interface).

(Note 1) To operate the IP-HE950 with the default IP address, connect it to a control

terminal and configure settings with it disconnected from your network.

After configuring settings appropriate to your network, connect it to the network. If connected as is with the factory default settings, the unit may cause an unexpected problem to occur in the network. After starting the IP-HE950 while holding down the [CANCEL] key, set the

following IP addresses and subnet masks for the control terminal to be connected:

- LAN1 IP address: 10.xxx.xxx.xxx (xxx is any number from 0 to 255, except for 10.0.0.0, 10.0.0.1, 10.0.0.2, and

10.255.255.255.)

- LAN1 subnet mask: 255.0.0.0

- LAN2 IP address: 192.168.255.254

- LAN2 subnet mask: 255.255.255.252

39

IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

Chapter 4 Cable Specifications

Cable Specifications

Chapter 4

This chapter describes the scope of IP-HE950 installation work and

contains cable connection system diagrams and cable and

connector details.

4.1 Installation Preparations ······························································ 41

4.2 Cable and Connector Details ························································ 43

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IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

4.1 Installation Preparations

4.1

The following figure shows the scope of procurement for IP-HE950 installation work. The indicators for the cables connected to 4K video output equipment are also shown below.

Figure 4-1 Procurement scope for IP-HE950E installation work

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IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

Figure 4-2 Procurement scope for IP-HE950D installation work

In the construction of a system that uses the IP-HE950, the demarcation line between the IP-HE950 and other equipment is generally like that in the above figure. Despite that, in actual construction, procure equipment and perform installation work in consultation with the system designer in charge.

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IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

4.2 Cable and Connector Details

4.2

The following figures show the cables and connectors available for this unit.

(1) SDI cable

(2) DVB-ASI cable

Figure 4-3 SDI cable

Figure 4-4 DVB-ASI cable

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IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

(3) LAN interface connection cable

Figure 4-5 LAN interface connection cable

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IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

(4) Sync signal (REF) cable

Figure 4-7 Sync signal (REF) cable

(5) AC power cord (supplied with the unit for Japan domestic, rated voltage of 125 or less)

The following figure shows the cord for 100 VAC input.

Figure 4-8 AC power cord

* The AC power cord supplied with the unit supports voltages up to the rated voltage of 125 V.

To use the IP-HE950 above the rated voltage of 125 V, refer to (6) and select another power cord.

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IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

(6) AC power cord (rated voltage of 125 V or more)

Use a cord that satisfies the following conditions:

- Meets the following ratings: [Connector] IEC 60320 C-13/15 A/250 V [Cord] Diameter: 0.75 mm

2

or more; Length: 4.5 m or less; Allowable current: 8 A or more;

Rating: 300 V or more

[Plug] NEMA 6-15P/15 A/250 V

- Certified under the pertinent electrical appliance and material safety law (In Japan, the

connector, cord, and plug each has to have the PSE mark.)

(7) Quad 3G-SDI conversion cable

Figure 4-9 Quad 3G-SDI conversion cable

46

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Chapter 5 Troubleshooting

Troubleshooting

Chapter 5

This chapter describes the actions to take if, for example, this unit

does not operate normally or if an alarm LED goes on.

5.1 Help Information ········································································ 48

5.2 Alarm LED Goes On ··································································· 55

5.3 Maintenance ············································································· 56

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IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Is the power cord connected?

Check whether the power cord is properly connected to

Is the outlet voltage normal?

Measure the voltage with a tester to confirm that the A unit error occurred.

Check the alert code from the log information screen for

E020 FAN error

E090 Memory error

Contact Fujitsu sales or Fujitsu partners. The center

35 below.

E042/E043 Temperature error

Check whether the unit installation environment

may have occurred.

An error in unit settings/performance or a

Check the alert code from the log information screen for

corrective action.

E010 VFD Device error

Contact Fujitsu sales or Fujitsu partners.

E040/E041 Temperature warning

Check whether the unit installation environment

may have occurred.

* Default settings

5.1 Help Information

5.1

If you find a problem in unit operation, take the corresponding corrective action in the table below, according to the applicable conditions. After the installation of software, refer to Table 5.1, "Check details and corrective actions" in the IP-HE950 Software User's Guide. If the problem persists even after you take corrective action, contact a Fujitsu Service Center.

WARNING

Possibility of electric shock Contact your system administrator before checking the voltage of a power outlet. Otherwise, electric shock may occur.

Tab le 5-1 Check details and corrective actions (IP-HE950E)

No. Class Status Check Corrective action

1

The unit cannot be

Power

2

powered on.

the outlet.

voltage is normal. If another unit is connected to the same outlet, check the operation of the unit.

settings on the Web GUI. The code indicates the corrective action.

3

4

The ALM LED is on.

Unit

The ALM LED is blinking.

E030 Power supply error E044/E045 Temperature sensor communication error E050-E070 Clock error

part is indicated.

generated

may ask you about the alert code. Check the alert code from the log information screen for settings on the Web GUI. If an SFP-type alert code is output, refer to items 32 to

satisfies "2.1 Installation Conditions."

- Is there enough space around intake/exhaust openings?

- Is the ambient temperature within the range of environmental conditions?

If there is a problem in the above installation conditions, eliminate the problem. Then, reboot the unit. If there is no problem in installation conditions, contact Fujitsu sales or Fujitsu partners because a unit failure

settings on the Web GUI. The code indicates the

satisfies "2.1 Installation Condition."

- Is there enough space around intake/exhaust openings?

- Is the ambient temperature within the range of environmental conditions?

If there is a problem in the above installation conditions, eliminate the problem. Then, reboot the unit. If there is no problem in installation conditions, contact Fujitsu sales or Fujitsu partners because a unit failure

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IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Is the audio/video output unit selected as

Check the power supply and the operation of the

Is this unit correctly connected to the

Confirm that the connection between this unit and the

Does the set input audio/video format on

input.)

Check whether your preferred audio/video format is set

Does the set input audio/video format on

50 Hz.)

Check whether your preferred audio/video format is set

Is the monitor connected to the decoder operating normally?

Check the operation of the monitor.

Is the decoder operating normally?

Check the operation of the decoder.

Is the decoder correctly connected to the

Check the connection between the decoder and the

Has an alert been generated on the

If so, refer to the user's guide of the decoder or other

Does the decoder display color bars or a

before performing the operation.)

If color bars or a gray screen appears, the network and

Is the RDY LED blinking in green?

The unit is booting up. Wait until the RDY LED turns green.

Is the RDY LED blinking in orange?

The unit started in maintenance mode. Restart the unit.

Is the ALM LED blinking?

The blinking ALM LED may indicate an IP address

details, refer to the IP-HE950 Software User's Guide.)

Has encoding begun?

Set the encoder to start encoding.

Can the paired unit (decoder) start encoding?

Set the decoder to start decoding.

Are the Stream out settings correct?

Referring to the IP-HE950 Software User's Guide,

this unit and the encoder.

Is the network operating normally?

Refer to the "Network" section in this table.

No. Class Status Check Recommended action

5

6

7

8

9

10

11

The INDWN LED lights up in orange.

The INDWN LED is blinking in orange.

No video is output at the

Video

decoder. (Black screen)

input (e.g., camera) operating normally?

audio/video output unit? (Example: Analog signals are connected to the SDI signal input of this unit.)

this unit match the format of the audio/video output unit (e.g., camera)? (Example: Although 2160p is the input setting on this unit, 1080p signals are

this unit match the format of the audio/video output unit (e.g., camera)? (Example: Although 59.94 Hz is the input setting on this unit, the output unit is set to

monitor?

decoder?

audio/video output unit selected as input.

audio/video output unit is correct, and check for problems in the cable.

as the format of this unit and the format of the output unit.

monitor.

such documents, and take corrective action.

gray screen when nothing is input to the

12

13

14

15

16

17

18

19

The monitor of the decoder displays an all blue or gray screen.

video input of this unit? (Note that this operation generates INDVN. Confirm that there will be no operational problems

the decoder seem to be operating normally. Confirm the correct video input to this unit.

acquisition failure. Check the IP address setting. (For

check whether the Stream out settings are correct on

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IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Has a packet loss occurred at the decoder?

If you could confirm a packet loss occurrence, check

Is "No audio" selected in the audio format settings of this unit?

Select an option other than "No audio" to set the encoding of audio.

Is the decoder turned on?

Check the paired unit (decoder) power and operation.

Is the decoder correctly connected to the

Check the connection between the decoder and the

Has an alert been generated on the

If so, refer to the user's guide of the paired unit

Disconnect the audio input cable from this

If noise disappears when the cable is disconnected, the

Is the decoder operating normally?

If the noise does not disappear even after the network

Has a packet loss occurred at the decoder?

If you could confirm a packet loss occurrence, check

No. Class Status Check Corrective action

the following issues.

- Does the system rate setting exceed the transmission

capability of the connected network?

- Is the FEC/ARQ function properly set on both this unit

and the decoder?

- Are the network equipment and LAN port settings

(AUTO, fixed mode, etc.) different?

20

21

Video/Audio output from the decoder is distorted.

22

23

24

25

26

27

No sound comes out from the decoder.

Audio

Noise is generated on the decoder.

audio speaker?

decoder?

unit. Does that eliminate the noise?

audio speaker.

(decoder).

noise seems to be mixed into the audio signal input. Check the audio output equipment.

cable is disconnected from the decoder, this unit seems to be operating normally. Check the decoder.

the following issues.

- Does the system rate setting exceed the transmission

capability of the connected network?

- Is the FEC/ARQ function properly set on both this unit

and the decoder?

- Are the network equipment and LAN port settings

(AUTO, fixed mode, etc.) different?

50

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Is the connected network equipment (e.g.,

Check the power and operation of the connected

Is this unit correctly connected to network

Confirm that there is no problem with the LAN cable

(disconnected, or poorly connected).

Is the correct IP address specified in the

Set the correct IP address from a Web browser on the

Are network settings (IP address, subnet

Set the correct values. If this unit started with the

Issue a PING command to the IP address of

If there is no response, turn on the IP-HE950E while

Is the SFP module correctly mounted?

The SFP module may be incorrectly mounted. Firmly

occurred. Contact Fujitsu sales or Fujitsu partners.

type

Is there a conflict between the SFP module

The functions on the SFP module may not match unit

Contact Fujitsu sales or Fujitsu partners.

The surface temperature of the SFP module

The ambient temperature of the unit seems to be

sales or Fujitsu partners.

The SFP module voltage is abnormal.

The SFP module voltage is abnormal and an SFP

No. Class Status Check Corrective action

28

29

30

31

32

33

34

The LINK/ACT LED of a LAN port does not go on.

Network

The unit cannot be set via a LAN.

E900/EA00 (SFP1/2 not mounted)

E910/EA10 (SFP1/2 connectionerror)

hub or router) operating normally?

equipment (e.g., hub or router)?

Web browser?

mask, etc.) correct on the control PC?

this unit. Does it respond?

and unit settings?

network equipment (e.g., hub or router).

destinations/connection itself (mating defect, or connection mistake) and the LAN cable itself

control PC.

factory default settings, refer to "3.2 Unit Settings and Operation" for the network settings on the control PC.

pressing the CANCEL key for startup in maintenance mode with the factory default IP address (10.0.0.1) setting. If the problem persists, check the operating status on the LAN.

insert the SFP module until you hear a click. If this alert is still generated after you confirmed that the SFP module is correctly mounted, replace it with a neighboring SFP module. If the alert moves to the neighboring module, an SFP module failure may have

settings. Check the mounted SFP module to confirm that the unit settings match the functions. (Is output SFP module mis-inserted?) If this alert is still generated after you confirmed the correct settings, replace the SFP module with a neighboring one. If the alert moves to the neighboring module, an SFP module failure may have occurred.

SFP

E920/EA20

35

36

(Abnormal SFP1/2 temperature)

E930/EA30 (Abnormal SFP1/2 voltage)

is higher than the reference value.

higher than the reference value. Cool the ambient temperature to the unit operating conditions. In addition, confirm that the intake space stated in the installation conditions has been allocated. If this alert is still generated after you confirmed the correct ambient temperature condition and the intake space, replace the SFP module with a neighboring one. If the alert moves to the neighboring module, an SFP module failure may have occurred. Contact Fujitsu

module failure may have occurred. Replace the SFP module with a neighboring one. If this alert moves to the neighboring module, an SFP module failure may have occurred. Contact Fujitsu sales or Fujitsu partners.

51

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Is the power cord connected?

Check whether the power cord is properly connected to

Is the outlet voltage normal?

Measure the voltage with a tester to confirm that the

A unit error occurred.

Check the alert code from the log information screen for

E020 FAN error

E090 Memory error

Contact Fujitsu Sales or a Fujitsu partner. The center

29.

E042/E043 Temperature error

Check whether the unit installation environment satisfies

may have occurred.

An error in unit settings/performance or a

Check the alert code from the log information screen for E010 VFD Device error

Contact Fujitsu sales or Fujitsu partners.

E040/E041 Temperature warning

Check whether the unit installation environment satisfies

may have occurred.

Is the connected monitor operating normally?

Check the operation of the monitor. Is this unit turned on?

Confirm that the PWR LED of this unit is on.

Is this unit correctly connected to the monitor?

Check the connection between this unit and the monitor.

Is the correct video output setting

Confirm that monitor display is enabled in the video

Is the ALM LED on?

Refer to item 3 in this table.

Are color bars or a gray screen displayed

operation.)

If color bars or a gray screen appears, the network and

Tab le 5-2 Check details and corrective actions (IP-HE950D)

No. Class Status Check Corrective action

1

The unit cannot be

Power

2

3

powered on.

E030 Power supply error E044/E045 Temperature sensor communication error E050-E070 Clock error

The ALM LED is on.

Unit

part is indicated.

the outlet.

voltage is normal. If another unit is connected to the same outlet, check the operation of the unit.

settings on the Web GUI. The code indicates the corrective action.

may ask you about the alert code. Check the alert code from the log information screen for settings on the Web GUI. If an SFP-type alert code is output, refer to items 26 to

"2.1 Installation Conditions."

- Is there enough space around intake and exhaust openings?

- Is the ambient temperature within the range of environmental condition?

If there is a problem in the above installation conditions, eliminate the problem. Then, reboot the unit. If there is no problem in installation conditions, contact Fujitsu sales or Fujitsu partners because a unit failure

settings on the Web GUI. The code indicates the corrective action.

4

5

6

7

8

9

10

The ALM LED is blinking.

No video is output.

Video

(Black screen)

specified on this unit?

when nothing is input to the video input of the encoder? (Note that this operation generates INDWN on the encoder. Confirm that there will be no operational problems before performing the

generated

"2.1 Installation Conditions."

- Is there enough space around intake/exhaust openings?

- Is the ambient temperature within the range of environmental conditions?

If there is a problem in the above installation conditions, eliminate the problem. Then, reboot the unit. If there is no problem in installation conditions, contact Fujitsu sales or Fujitsu partners because a unit failure

output settings of this unit.

this unit seem to be operating normally. Confirm the correct video input to the encoder.

52

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Is the RDY LED blinking in green?

This unit is booting up.

Is the RDY LED blinking in orange?

This unit started in maintenance mode. Restart the unit.

Is the INDWN LED blinking in orange?

An error occurred in the received stream data. Confirm

equipment.

14

Is this unit turned on?

Check the power and operation of this unit.

Is "No audio" selected in the audio format

Select an option other than "No audio" to set the Is this unit correctly connected to the audio speaker?

Check the connection between this unit and the audio speaker.

Is the ALM LED on?

Refer to item 3 in this table.

Disconnect the LAN cable. Does that

If the noise does not disappear even after the LAN cable

occurred on this unit.

Disconnect the audio input cable from the

If the noise disappears when the cable is disconnected,

to the encoder. Check the audio output equipment.

Has a packet loss occurred?

Refer to item 13 in this table.

Is the connected network equipment (e.g.,

Check the power and operation of the connected

Is this unit correctly connected to network

Confirm that there is no problem with the LAN cable

(disconnected, or poorly connected).

Is the correct IP address specified in the Web browser?

Set the correct IP address from a Web browser on the control PC.

Are network settings (IP address, subnet

Set the correct values. If this unit started with the factory

Issue a PING command to the IP address

If there is no response, turn on the IP-HE950D while

No. Class Status Check Corrective action

11

12

13

15

16

17

18

19

Video

Audio

Only a blue/gray screen appears.

No sound comes out.

Noise is generated.

settings of the encoder?

eliminate the noise?

encoder. Does that eliminate the noise?

Wait until the RDY LED turns green.

the proper settings/proper operation on the connected network and the encoder. Confirm that the DVB-ASI signal connection is correct, and check for problems in the cables.

(When using the reference function) Check the reference signal output equipment, the reference adapter conversion cable, and the reference signal cable connected to the reference input terminal. Check the format settings of the reference signal output

encoding of audio.

is disconnected from this unit, a failure may have

the noise seems to be mixed into the audio signal input

20

21

22

23

24

25

The LINK/ACT LED of a LAN port does not go on.

Network

The unit cannot be set via a LAN.

hub or router) operating normally?

equipment (e.g., hub or router)?

mask, etc.) correct on the control PC?

of this unit. Does it respond?

network equipment (e.g., hub or router).

destinations/connection itself (mating defect, or connection mistake) and the LAN cable itself

default settings, refer to "3.2 Unit Settings and Operation" for the network settings on the control PC.

pressing the CANCEL key for startup in maintenance mode with the factory default IP address (10.0.0.1) setting. If the problem persists, check the operating status on the LAN.

53

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Is the SFP module correctly mounted?

The SFP module may be incorrectly mounted. Firmly

type

Is there a conflict between the SFP

The functions on the SFP module may not match unit

Contact Fujitsu sales or Fujitsu partners.

The surface temperature of the SFP

The ambient temperature of the unit seems to be higher

The SFP module voltage is abnormal.

The SFP module voltage is abnormal and an SFP

No. Class Status Check Corrective action

insert the SFP module until you hear a click. If this alert is still generated after you confirmed that the SFP module is correctly mounted, replace it with a neighboring SFP module. If the alert moves to the neighboring module, an SFP module failure may have occurred. Contact Fujitsu sales or Fujitsu partners.

26

E900/EA00 (SFP1/2 not mounted)

27

28

29

module and unit settings?

E910/EA10 (SFP1/2 connectionerror)

SFP

module is higher than the reference value.

E920/EA20 (Abnormal SFP1/2 temperature)

E930/EA30 (Abnormal SFP1/2 voltage)

settings. Check the mounted SFP module to confirm that the unit settings match the functions. (Is input SFP module mis-inserted?) If this alert is still generated after you confirmed the correct settings, replace the SFP module with a neighboring one. If the alert moves to the neighboring module, an SFP module failure may have occurred.

than the reference value. Cool the ambient temperature to the unit operating conditions. In addition, confirm that the intake space stated in the installation conditions has been allocated. If this alert is still generated after you confirmed the correct ambient temperature condition and the intake space, replace the SFP module with a neighboring one. If the alert moves to the neighboring module, an SFP module failure may have occurred. Contact Fujitsu sales or Fujitsu partners.

module failure may have occurred. Replace the SFP module with a neighboring one. If this alert moves to the neighboring module, an SFP module failure may have occurred. Contact Fujitsu sales or Fujitsu partners.

54

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Blinks in green during preparation for operation, and lights up in green during

operation in maintenance mode.

Off during normal operation. The LED lights up or blinks in orange at the time

Software User's Guide.

Alarm LED. The LED lights up or blinks in orange when a unit alert is

User's Guide.

Status LED of the LAN1/2 port.

the cable is disconnected.

Linked speed indicator LED of the LAN1/2 port.

and blinks in operation with 1000BASE.

5.2 Alarm LED Goes On

5.2

This section describes the corrective actions to take if an alarm LED (ALM or INDWN) goes on. The appropriate corrective action depends on the displayed alert code. For details, refer to the IP-HE950 Software User's Guide.

The following table describes what is indicated by LEDs.

Tab le 5-3 LED indications

Display Description

PWR Lights up in green when the IP-HE950 is turned on.

operation.

RDY

INDWN

The LED blinks in orange during preparation to start up in maintenance mode (Power-on while pressing the CANCEL key), and lights up in orange during

of a signal error or disconnection in the input system or network. You can select to turn on, blink, or turn off this LED as the setting for some alert indications. For alert log check instructions and LED settings, refer to the IP-HE950

ALM

LINK/ACT

100/1000M

occurred. You can select to turn on, blink, or turn off this LED as the setting for some alert indications. For alert log check instructions and LED settings, refer to IP-HE950 Software

The status LED goes on when a link is established and blinks when a LAN packet is detected. The status LED goes off when the cable link goes down or

The LED is off in operation with 10BASE, is on in operation with 100BASE,

55

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

Desktop installation

1 m at the front or rear.

Rack mounting

at the front and rear.

IP-HE950

Figure 5-2 Maintenance areas

(Rack mounting)

5.3 Maintenance

5.3

5.3.1 Maintenance area

The following figure shows the maintenance area required, in addition to that in "2.1.4 Installation space," for maintenance engineers.

Allocate a maintenance area of more than

Access from front

Access from rear

Figure 5-1 Maintenance areas

(Desktop installation)

Allocate a maintenance area of more than 1 m

56

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

5.3.2 Unit (maintenance part) replacement

If a failure occurs, check it in "5.1 Help Information," and take corrective action. After that, if the situation does not improve, the unit can be assumed to have malfunctioned. Replace the hardware according to the following procedure.

Figure 5-3 Unit

For the IP-HE950, the main unit itself is regarded as a repair unit. If the unit malfunctions, replace the main unit itself.

5.3.3 SFP module (maintenance part) replacement

If a failure occurs, check it in "5.1 Help Information," and take corrective action. After that, if the situation does not improve, refer to "5.3.4 Cable and SFP module removal procedures," and change the module.

5.3.4 Cable and SFP module removal procedures

The interface connectors of this unit are densely packed in any installation. Therefore, in an installation in a 19" rack, for example, it may be difficult to take out cables and SFP modules. In such cases, take out cables in the order that they can be disconnected. When removing an SFP module, hold down the unlock mechanism while you pull it out directly. Never forcibly remove the module because that may cause damage. For details, refer to "2.7 "Connection to Quad Link 3G-SDI Equipment."

57

IP-HE950 Hardware User's Guide Appendix

Appendix

The appendix contains views of this unit and lists its main

specifications. Precautions and other such notes on installation

work and on-site tune-up are also covered in this section.

A.1 Appearance ·············································································· 59

A.2 Main Specifications ···································································· 61

A.3 Installation Work ········································································ 69

A.4 On-Site Tune-Up Work ································································ 70

58

IP-HE950 Hardware User's Guide Appendix

A.1 Appearance

A.1

A.1.1 IP-HE950E

The following figure shows the appearance of this unit.

Figure A.1-1 IP-HE950E appearance

59

IP-HE950 Hardware User's Guide Appendix

A.1.2 IP-HE950D

The following figure shows the appearance of this unit.

Figure A 1-2 IP-HE950D appearance

60

IP-HE950 Hardware User's Guide Appendix

Item

Specification

Installation conditions

Indoor: Desktop installation or rack mounting

Can be mounted in 1U rack space (excluding rubber feet)

Dimensions

Width: 210 Height: 43 Depth: 300 (mm) * Excluding protrusions

Cooling method

Power

100 to 240 VAC

Weight

Max. 2.5 kg

Power consumption

Item

Specification

Power supply conditions

Temperature

conditions

Temperature: -10 to 55°C (excluding low-temperature startup under 0°C)

(Conditions for guaranteed operation and guaranteed characteristics)

Dust concentration

Communications equipment room or office environment (0.15 mg/m3 or less)

Conforms to IEC 60721-3-3 Class 3C1

Nitrogen oxide (NO2) : Max. 0.052 cm3/m3

Electromagnetic

regulations

A.2 Main Specifications

A.2

This section lists the external specifications, environmental specifications, and interface specifications of this unit.

A.2.1 External specifications

This unit has the external specifications shown below.

Tab le A.2-1 External specifications

Forced air cooling

IP-HE950E: 126 VA or less, IP-HE950D: 122 VA or less

A.2.2 Environmental specifications

This unit has the environmental specifications shown below.

Tab le A.2-2 Environmental specifications

100 to 240 VAC ±10%, 50/60 Hz ±3 Hz

and humidity

Allowable concentration of corrosive gas

interference

Humidity: 20 to 90% (no condensation)

Sulphur dioxide (SO2) : Max 0.037 cm3/m3

Hydrogen sulfide (H Chlorine (Cl

2) : Max. 0.034 cm

2S) : Max. 0.0071 cm

Hydrogen chloride (HCl) : Max. 0.066 cm Hydrogen fluoride (HF) : Max. 0.0036 cm Ammonia (NH Ozone (O

3) : Max. 0.42 cm

3) : Max. 0.005 cm

Class A information technology unit

3/m3

61

IP-HE950 Hardware User's Guide Appendix

Maximum amplitude level: 800 mVp-p ±10%

Silkscreened name

SDI-IN

BNC

Pin No.

Signal name

Remarks

1

SIGNAL

SMPTE ST

Maximum amplitude level: 800 mVp-p ±10%

Silkscreened name

SDI-OUT

BNC

Pin No.

Signal name

Remarks

1

SIGNAL

SMPTE ST

Silkscreened name

ASI-IN

BNC

Pin No.

Signal name

Remarks

1

SIGNAL

2

1

2

1

2

1

A.2.3 Interface specifications

This unit has the interface specifications shown below.

Tab le A.2-3 Signal interface specifications

Name Specification Remarks

Signal format: NRZI

SDI digital video

input

Input impedance: 75 Ω (unbalanced) Signal amplitude: 800 mVp-p

IP-HE950E

2

SG

2082-10/424M

(Level A)/292M

Name Specification Remarks

SDI digital video

output

2

Signal format: NRZI Output impedance: 75 Ω (unbalanced) Signal amplitude: 800 mVp-p

SG

2082-10/424M

(Level A)/292M

IP-HE950D

Name Specification Remarks

Signal format: NRZI

DVB-ASI

input

Input impedance: 75 Ω (unbalanced) Signal amplitude: 200 mVp-p (D21.5 IDLE pattern) Maximum amplitude level: 880 mVp-p ±10%

IP-HE950D

2

SG

62

IP-HE950 Hardware User's Guide Appendix

Maximum amplitude level: 800 mVp-p ±10%

Silkscreened name

ASI-OUT1, 2

BNC

Pin No.

Signal name

Remarks

1

SIGNAL

Signal format: NTSC, black level not in SETUP

Signal amplitude: 1.0 Vp-p (±10%)

Silkscreened name

REF-OUT

BNC

Pin No.

Signal name

Remarks

1

SIGNAL

Signal format: NTSC, black level not in SETUP

Signal amplitude: 1.0 Vp-p (±10%)

Silkscreened name

REF-IN

BNC

Pin No.

Signal name

Remarks

1

SIGNAL

2

1

2

1

2

1

Name Specification Remarks

Signal format: NRZI

DVB-ASI

output

Output impedance: 75 Ω (unbalanced) Signal amplitude: 800 mVp-p

IP-HE950E

2

SG

Name Specification Remarks

Sync signal output

2

(analog composite, 29.97 frames/second) PAL (analog composite, 25 frames/second) Output impedance: 75 Ω (unbalanced)

SG

Name Specification Remarks

(analog composite, 29.97 frames/second) NTSC, black level in SETUP

Sync signal input

(analog composite, 29.97 frames/second) PAL (analog composite, 25 frames/second) HD, 3-value sync signal, SYNC (29.97/25 frames/second) Input impedance: 75 Ω (unbalanced)

IP-HE950D

2

SG

63

IP-HE950 Hardware User's Guide Appendix

Signal format: NRZI

Silkscreened name

SFP1/SFP2

SFP1/2

Pin No.

Signal name

Remarks

A C

1-1

SIGNAL

A/C

Silkscreened name

SFP1/SFP2

SFP1/2

Pin No.

Signal name

Remarks

A C

B D

1-1

SIGNAL

A/C

1-1

Name Specification Remarks

SFP

(3G-SDI IN)

Name Specification Remarks

SFP

(3G-SDI OUT)

1-2 2-1 2-2

Input impedance: 75 Ω (unbalanced) Signal amplitude: 800 mVp-p Maximum amplitude level: 800 mVp-p ±10%

SG

SIGNAL

SG

Signal format: NRZI Output impedance: 75 Ω (unbalanced) Signal amplitude: 800 mVp-p Maximum amplitude level: 800 mVp-p ±10%

SG

SIGNAL

SG

B/D

B D

B/D

1-2 2-1 2-2

IP-HE950E (option)

1-2 2-1 2-2

IP-HE950D (option)

1-2 2-1 2-2

64

IP-HE950 Hardware User's Guide Appendix

Number of channels: 1ch

DTR signal monitoring: Yes/No

Silkscreened name

RS-232C/422

D-sub 9 pin (male)

Pin No.

Signal name

Remarks

1

9

CD

RI

Ring Indicator

Name

Specification

Remarks

Silkscreened name

RS-232C/422

D-sub 9 pin (male)

Pin No.

Signal name

Remarks

1

9

RxD_N

-

Receive data N

-

(1)

(5)

(6)

(9)

(1)

(5)

(6)

(9)

Name Specification Remarks

Signal format: Start-Stop synchronization Connection: DTE

External control

(RS-232C)

2 3 4 5 6 7 8

Bit rate: 1200, 2400, 4800, 9600, 19200, 38400 bps Data length: 7/8 Parity: NONE/ODD/EVEN Stop bit: 1/2 Flow control: None/RS and CS

Receive Carrier Detect

RD SD

DTR (ER)

SG DSR (DR) RTR (RS)

CTS (CS)

Receive Data

Send Data

Data Terminal Ready

Common to DI and SG

Data Set Ready

Ready to Send

Can Send

Common (supported in future)

Number of channels: 1ch Signal format: Start-Stop synchronization

External control

(RS-422)

2 3 4 5 6 7 8

Connection: DTE Bit rate: 1200, 2400, 4800, 9600, 19200, 38400 bps Data length: 7/8 Parity: NONE/ODD/EVEN Stop bit: 1/2

RxD_P

TxD_N TxD_P

SG

-

Receive data P

Send data N Send data P

SG

-

Common (supported in future)

65

IP-HE950 Hardware User's Guide Appendix

Balanced analog audio:

Input signal amplitude: 100 mVp-p (min)

Silkscreened name

AUDIO

D-sub 9 pin (female)

Pin No.

Signal name

Remarks

1

9

AES in1

SG

- (open)

SG

Balanced analog audio:

Input signal amplitude: 100 mVp-p (min)

Silkscreened name

AUDIO

D-sub 9 pin (female)

Pin No.

Signal name

Remarks

1

9

AES out1

SG

- (open)

SG

Name Specification Remarks

Input impedance: 600 Ω (balanced) Maximum level: 0/20 dBm input switching

External audio input

2 3 4 5 6 7 8

AES/EBU audio:

Signal format: Biphase Mismatch attenuation: 25 dB or more (75 Ω: 0.1 to 6.0 MHz) Output signal amplitude: 1.0 Vp-p ±10%

AES in2

Audio L(+)

Audio L(-)

SG

Audio R(+)

Audio R(-)

- (open)

Audio L(+)

Audio L(-)

SG

Audio R(+)

Audio R(-)

- (open)

IP-HE950E (supported in future)

Name Specification Remarks

External audio

output

Output impedance: 600 Ω (balanced) Maximum level: 0/20 dBm output switching

AES/EBU audio:

Signal format: Biphase Mismatch attenuation: 25 dB or more (75 Ω: 0.1 to 6.0 MHz) Output signal amplitude: 1.0 Vp-p ±10%

2 3 4 5 6 7 8

AES out2

Audio L(+)

Audio L(-)

SG

Audio R(+)

Audio R(-)

SG

- (open)

Audio L(+)

Audio L(-)

SG

Audio R(+)

Audio R(-)

GENLOCK

IP-HE950D (supported in future)

66

IP-HE950 Hardware User's Guide Appendix

Name

Silkscreened

name

specification

Pin No.

Signal

name

1

TD+

Transmit Data+

TP0+

Pair 0+

Cable standard: ANSI/TIA/EIA568A CAT5 compliance

[W: White, G: Green, O: Orange, Bl: Blue, Br: Brown]

Parallel 2 pin with ground

Input voltage:

Input protection:

100 to 240 VAC ±10%

Built-in fuse

Silkscreened

name

Signal

name

8 7 6 5 4 3 2 1

1

2

3

L1 L2

FG

Specification Remarks

LAN interface

Signal

[10BASE-T]

[100BASE-TX]

[1000BASE-T]

2 3 4 5 6 7 8

TDRD+ N.C. N.C.

RDN.C. N.C.

Technical standard: IEEE 802.3

Transmission clock: 10 Mbit/s ±10000 ppm (±0.01%) Load impedance: 100 Ω Transmission coding: Manchester coding

Technical standard: IEEE 802.3u

Transmission clock: 125 Mbit/s ±5000 ppm (±0.005%)

Load impedance: 100 Ω Transmission coding: 4B5B

Technical standard: IEEE 802.3ab

Transmission clock: 1000 Mbit/s ±10000 ppm (±0.1%)

Load impedance: 100 Ω Transmission encoding: 8B1Q4

10/100/1000 BASE LAN1, LAN2

10/100 BASE 1000 BASE

Remarks Signal name Remarks

Transmit DataReceive Data+

-

Receive Data-

-

TP0TP1+ TP2+ TP2TP1TP3+ TP3-

Pair 1+ Pair 2+

Pair 3+

Common

RJ-45

Pair 0-

Pair 2Pair 1-

Pair 3-

Pin assignment: Complies with either of the following arrangements:

Specification of

connected cable

Pin No. 1 2 3 4 5 6 7 8 T568A W/G G W/O Bl W/Bl O W/Br Br T568B W/O O W/G Bl W/Bl G W/Br Br

Name Specification Remarks

POWER

1 2 3

Input connector: Switch:

L1 L2

FG

Inlet Rocker switch

100 to 240 V

Remarks

Common

67

IP-HE950 Hardware User's Guide Appendix

LED name

On

Blinking

Off

Remarks

G

Power on

Hardware operation

error, or fan error

up normally

(IP=192.168.255.253)

is generated.

INDWN

an abnormal temperature.

[LAN1]

detected

cable disconnected

100/1000M [LAN1]

operation

[LAN2]

detected

cable disconnected

100/1000M [LAN2]

operation

Table A.2-4 LED interface specifications

PWR

O Abnormal unit Abnormal temperature, power

--- Power off

RDY G Operating normally Software starting

O Maintenance mode

LAN1

(IP=10.0.0.1)

LAN2

Software starting

up in maintenance

mode

ALM O Unit alert generated Unit alert

generated

LINK/ACT

O Video, audio, or network

system input down/fault

G LINK established LAN packet

G 100BASE operation 1000BASE

G LINK established LAN packet

Video, audio, or

network system

input down/fault

Software inactive Blink interval: 0.5 seconds

Maintenance mode

(Startup with CANCEL button)

LAN1 subnet mask

(255.0.0.0)

LAN2 subnet mask

(255.255.255.252)

Normal operation You can change settings for

some alerts to turn on, blink, or

turn off the LED when a unit alert

Normal operation You can change settings to turn

on, blink, or turn off the LED,

except to turn on the LED due to

Cable link down or

10BASE operation

Cable link down or

G 100BASE operation 1000BASE

10BASE operation

G: Green, O: Orange

Table A.2-5 Switch interface specification

Name Switch typ e Specification Behavior

Power

Rocker switch

Turn on (–)/off (O)

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IP-HE950 Hardware User's Guide Appendix

A.3 Installation Work

A.3

This section describes precautions and check items for installation work.

A.3.1 Installation work scope

For the installation work scope, refer to "4.1 Installation Preparations."

A.3.2 Unpacking and unit check

Unpack and check this unit as described below.

- During unpacking, pay special care and attention in handling to avoid unnecessary shock and scratches damaging the appearance.

- Check to ensure that this unit and the accompanying package are not damaged.

- Check to ensure that wiring does not have a short circuit and is not disconnected.

- Check to ensure that the correct screws are included in the package.

A.3.3 Installation conditions

For the installation work scope, refer to "2.1 Installation Conditions." The installation method may differ depending on the site for the installation. In principle, the method conforms to the site. Do not install this unit in the following places:

- Place exposed to direct sunlight or near heating units

- Humid or dusty place

- Place exposing the unit to shock or vibration

- Unstable place, such as a slope, or place with a lot of weight on it

- Place subject to a strong magnetic field or radio waves

- Environment where the unit would be damaged by seawater or corrosive gas

A.3.4 Connecting external cables

For connection instructions, refer to "Chapter 2 Installation and Connection." For cable specifications, refer to "4.2 Cable and Connector Details." For the connector pin assignments of the unit, refer to "A.2.3 Interface specifications."

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IP-HE950 Hardware User's Guide Appendix

START

Preparations

Environment check

Visual check of

appearance

Cable connection

Input voltage check

Power

- on

Unit test

System test

END

A.4 On-Site Tune-Up Work

A.4

This chapter describes the on-site tune-up workflow.

Figure A.4-1 Workflow

Since this unit has a diversity of system configurations depending on the application, this section covers the checking process for the unit alone.

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IP-HE950 Hardware User's Guide Appendix

(1) Preparations

1) Check of the system configuration

Check the entire system configuration.

2) Check of the equipment and cables to be connected to this unit

Check the equipment to be connected to this unit, the cables that must be procured, and installation work conditions.

3) Tools and measuring instruments necessary for work:

- Digital multimeter

- General-purpose tools

(2) Environment check

1) Ambient air temperature, humidity, and power supply facilities

Confirm that the ambient air temperature, humidity, and power supply facilities satisfy

the conditions in "A.2.2 Environmental specifications."

2) Ground connection work

Confirm that connections to the power supply FG are a D-type (type 3) ground or

higher.

(3) Visual check of appearance

1) Confirm that this unit surface has no damage, such as scratches, dirt, rust,

deformation, or peeling coating.

2) Confirm that the patent nameplate and unit nameplate are still attached, and that

buttons are not damaged.

3) Confirm that the connectors are not loose.

(4) Cable connection

Confirm that each cable is connected as stipulated in system specifications. For connection instructions, refer to "Chapter 2 Installation and Connection." For cable specifications, refer to "4.2 Cable and Connector Details." For the connector pin assignments of the unit, refer to "A.2.3 Interface specifications." Hardware does need not to be configured for this unit.

(5) Input voltage check

Confirm that the voltage of power supplied to this unit is normal.

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IP-HE950 Hardware User's Guide Appendix

(6) Power-on

1) Set the power switch on the front panel to the ON position.

2) Confirm that the PWR LED on the front panel goes on.

(7) Unit test

1) Immediately after being turned on, this unit executes a self-check, and the RDY LED starts blinking. Confirm that the blinking RDY LED stays on after the completion of the unit self-check and system startup.

2) If the self-check detects an abnormal situation, the alarm LED (ALM) goes on.

(8) System test

1) Setting check Configure unit operation settings from a control terminal in accordance with system specifications.

2) Input video check Confirm that video input to this unit is correctly output to a monitor (television).

3) Data communication check Check for acknowledgement of communication over the network used by the system.

4) Operation status check When the system is operating after the final settings are done, confirm that the unit status LED (RDY) on the front of the unit lights up in green, and that the alarm LED (ALM) is off.

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IP-HE950 Hardware User's Guide Glossary

Glossary

Glossary ·························································································· 74

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IP-HE950 Hardware User's Guide Glossary

Glossary

AES/EBU

AES (Audio Engineering Society) and EBU (European Broadcasting Union) standardized for professional digital audio I/O (IEC-60958 TYPE-1). It was applied to ANSI (American National Standard Institute) too.

Alert log

Alert log is obstacle history of unit or network.

BNC (Bayonet Neill Concelman)

One of the coaxial cable connectors which have 75 ohms or 50 ohms impedance. It uses the lock called Bayonet Lock and is very easy and compact to use. It is used for test gear and digital audio because it supports high frequencies of up to 4 GHz.

Browser

General name for programs that support users who want to select desired options from available options. Using a browser, a user can trace links on the Internet to access such multimedia information as text, audio, and video by simply using a pointing device (e.g., mouse) to select items.

DCE (Data Circuit terminating Equipment)

DCE is a term from ITU-T. Similar to modems and DSUs, it changes signals to waveforms that are suitable for their transmission routes.

Downconverter

Converting from an HD-SDI signal to an SD-SDI signal.

DTE (Data Terminating Equipment)

One kind of terminal unit (e.g., PC). DTE is a term from ITU-T, and it is paired with DCE.

DVB-ASI (Digital Video Broadcasting

- Asynchronous Serial Interface)

Standard interface in DVB (Digital Video Broadcasting: European Digital Broadcasting standardization organization) and used in MPEG CODEC most commonly. It is an asynchronous serial interface and standardized in ETSI TR 101

891.

Embedded audio

A method to embed AES/EBU digital audio signal into the blanking area of an SDI (Serial Digital Interface) signal.

FG (Frame Ground)

Ground for a cabinet.

HD-BNC (High Density BNC)

One of the coaxial cable connectors which have 75 ohms or 50 ohms impedance. About four times smaller than regular BNC connector.

H.264

One of the video compression coding systems standardized, in May 2003 in this case, by the ITU (International Telecommunication Union). It is also standardized as a part of MPEG-4 (MPEG-4 part 10 Advanced Video Coding) by the ISO (International Organization for Standardization). Therefore, it is commonly called H.264/MPEG-4 AVC or H.264/AVC, showing both parties. This technology is used for various applications from those with low bit rates and low resolutions like mobile TV to those with high bit rates and high resolutions like HDTV. It is improved so that the data capacity is half that of MPEG-2, which is in widespread use.

H.265

One of the video compression coding systems standardized, in January 2013 in this case, by the ITU (International Telecommunication Union). From the study phase of the research and development team JCT-VC (Joint Collaborative Team on Video Coding), it has also been called HEVC (High Efficiency Video Coding) by VCEG (Video Coding Experts Group) of the ITU and MPEG of the ISO (International Organization for Standardization). H.265 has a high compression rate due to

optimization of the block size and other reasons, and achieved compression performance that is almost twice that of H.264. It will be used for 4K and other high-resolution video, and video distribution for mobile terminals.

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IP-HE950 Hardware User's Guide Glossary

HD-SDI (High Definition television

- Serial Digital Interface)

HD-SDI is the serial digital interface to transmit HD (High Definition) video signals, whose transmission rate is 1.485 Gbps. It can transmit a multiplexing HD video signal, PCM audio signal, and data signal like a timestamp.

HTTP (Hyper Text Transfer Protocol)

Protocol used for sending and receiving files and other data between a Web server and Web browser

Hub

A concentrator required for using 10BASE-T/100BASE-TX/1000BASE-T as a local area network (LAN) standard. Twisted pair cables are used to connect hubs. Examples include hubs that conform to 1000BASE-T and switching hubs that have switching functions.

IP (Internet Protocol)

Protocol used between host computers to transfer packets over all of the Internet. The codes that identify the destinations and senders in packet transfers are called IP addresses. An IP address is a 32-bit code that can identify a network and host in the network. A unique IP address must be assigned to each host that communicates on the Internet.

IP address

A code used for identifying a node (e.g., PC) operating using TCP/IP. This 32-bit number is divided into four 8-bit sections. An example of this is 200.10.101.1.

IP multicast

Technology for transmitting identical data to multiple remote destinations simultaneously using TCP/IP. An address system called Class D is used for multicasting. In the Class D address system, the first four bits (111 0) indicate a multicast, and the remaining 28 bits specify a multicast group. Path control methods for IP multicasting include PIM and DVMRP, but no one method has become the standard yet.

LAN (Local Area Network)

A data communication system in a specific area (maximum of 6 miles or about 10 km). It provides moderate to high data transfer speeds.

indicate that the power is on. The alarm LED lamp lights up in orange to indicate that an alert has been generated.

MPEG-4

A video data compression method that is a part of the MPEG standard. MPEG-4 was designed to distribute video images of low picture quality (due to a high compression ratio) over slow communication lines (e.g., cellular phone and telephone lines). MPEG-4 was also designed to transmit video together with audio at about 64 kilobits per second. The name of this standard comes from the name of the organization promoting standardization of color video compression encoding formats. MPEG-4 defines a framework for an object encoding format that can be flexibly extended comprehensively, including not only natural images and audio but also various media such as computer graphics and text. It covers a wide range of transmission speeds from a low bit rate of several kbps to several Mbps. The aim is to become the multimedia encoding format that can be practical to use from mobile terminals and other applications with low bit rates.

PING

A command supported by operating systems such as UNIX and Windows 9x/NT. I t is used in a TCP/IP network to check whether IP packets can reach or have reached the communication destination.

Proxy

A computer or software placed between a company's intranet and the Internet to act as an "intermediary" for intranet computers that cannot connect directly to the Internet. These computers are connected to the Internet by the proxy.

PS (Program Stream)

An MPEG2 method of multiplexing audio, video, and data. The PS method is used for transmission and storage in an error-free environment.

RS-232C

Interface standard that was mainly established by Electronics Industry Association (EIA) for communication between data terminals and data communications equipment.

LED (Light-Emitting Diode)

The IP-HE950 has power LED and alarm LED lamps. The power LED lamp lights up in green to

RS-422

One of the standards for serial communication standardized by the Electronics Industries Association (EIA). RS-422 data transmission can

75

IP-HE950 Hardware User's Guide Glossary

be strongly resistant to noise, travels on cables as long as 1.2 km, and has a maximum communication speed of 10 Mbps.

SD-SDI (Standard Definition television

- Serial Digital Interface)

Standard definition digital video interface standardized in SMPTE 259M.

SFP (Small Form-factor Pluggable)

Module that can connect various interfaces to FPGA and other such devices, when inserted into a generic SFP cage and connector.

SG (Signal Ground)

Ground for signals.

Square division

One method used to divide the screen to transmit 4K video to quad-link 3G-SDI. 4K video is transmitted divided into four full-HD videos.

Subnet mask

Mask value used for obtaining a subnet network address from an IP address. The subnet address is obtained using an AND operation between an IP address and subnet mask.

TCP (Transmission Control Protocol)

A protocol required for direct connection to the Internet. In the OSI reference model, TCP corresponds to the transport layer and IP corresponds to the network layer. TCP has been a global standard protocol supported by the major operating systems, including UNIX, OS/2, and Windows.

TS (Transport Stream)

Abbreviation of Transport Stream, which is in MPEG-2 Systems for multiplexing video, audio, and data. The TS method is used for transmission in an environment, such as ATM communication or digital broadcasting, where errors may occur.

TTL (Time To Live)

Abbreviation of Time To Live, which indicates the survival time of a packet on a network. If a packet sent to a network happens to enter a loop because of a setting error on a router, it will not survive forever but will be discarded when the specified survival time is reached.

UDP (User Datagram Protocol)

TCP/IP transaction protocol used for specific applications such as remote network management and naming service access.

Unicast

Communication with a station at a single address (that is, most general one-to-one communication).

UTP cable

An unshielded pair of wires twisted together. UTP is an abbreviation for unshielded twisted-pair. These wires are used for Ethernet cabling and other purposes.

VFD (Vacuum Fluorescent Display)

Also called a fluorescent display tube. Unlike a liquid crystal display, the displayed content itself emits light, so the contrast is clearer than on an LCD. Other features of a VFD are operability over a wide temperature range and less influence on function by the temperature gradient.

10BASE-T

A LAN that uses unshielded twisted-pair (UTP) cables and complies with the IEEE 802.3 standard. A 10BASE-T connection uses a concentrator called a hub. It is widely used because special cabling work is not necessary and wiring can be done easily. The maximum length of cable wiring is 100 m.

100BASE-TX

One of the 100BASE LAN standards (also called Fast Ethernet). It supports a transfer rate of 100 Mbps. Other 100BASE standards are 100BASE-T4 and 100BASE-FX, and the difference is the type of cable used. 100BASE-TX uses unshielded twisted-pair (UTP) cables. It also uses the RJ-45 connector, which is similar to the modular jacks used for telephones.

1000BASE-T

One of the Gigabit Ethernet standards for a communication speed of 1 Gbps. The specifications were standardized as IEEE 802.3ab in 1999. Similar to 100BASE-TX, the standard uses UTP cables in Category 5 (CAT5) and Enhanced Category 5 (CAT5e), and all four pairs and eight bits of a signal line are used. The maximum transmission distance is 100 m. The network topology is a star-type LAN with a hub at the center. 1000BASE-T is a cable-based standard so if the connected equipment on an

76

IP-HE950 Hardware User's Guide Glossary

existing 100BASE-TX network is exchanged with 100BASE-T-compatible ones, it can support Gigabit Ethernet.

12G-SDI

Interface that supports the transmission speed of 12 Gbps, which allows uncompressed transmission of 4K video. A 3840/60p signal can be transmitted through a single BNC cable.

2 Sample Interleave

One method used to divide the screen to transmit 4K video to quad-link 3G-SDI, with horizontal sampling every 2 pixels on every other line (interleaving). Any link can be used for HD monitor video.

3G-SDI

Interface that achieves the high-resolution video transmission required for 1080p and digital

cinema. The transmission capacity is 3 Gbps, and a 1080/60p signal can be transmitted through a single BNC cable.

4K video

General term for video with supported horizontal and vertical resolutions of about 4,000 x 2,000, respectively. The resolution adopted by TV broadcasts is 3840 x 2160 and by digital cinema is 4096 x 2160.

77

IP-HE950 Hardware User's Guide

IP-HE950

Hardware User's Guide

Edition 02 July 2017

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IP-HE950 Hardware User's Guide

79

Fujitsu IP-HE950 Hardware User's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

USING IP-HE950 SAFELY

PREFACE

WARNING INDICATIONS

SAFETY PRECAUTIONS

LABEL

PRODUCT HANDLING PRECAUTIONS

CONTENTS

IP-HE950 Hardware User's Guide Chapter 1 Preparations

1.1 Main Features

1.2 Components

1.3 Typical Applications

1.4 Parts Names

IP-HE950 Hardware User's Guide Chapter 2 Installation and Connection

2.1 Installation Conditions

2.2 Power Supply Connections

2.3 Connection to SDI Equipment

2.4 Connection to External Sync Signals (REF)

2.5 Connection to DVB-ASI Equipment

2.6 Connection to LAN Equipment

2.7 Connection to Quad Link 3G-SDI Equipment

IP-HE950 Hardware User's Guide Chapter 3 Operation Instructions

3.1 Turning On/Off the IP-HE950

3.2 Unit Settings and Operation (WEB)

3.3 Unit Settings and Operation (Front panel)

3.4 Special Use of the CANCEL Key

IP-HE950 Hardware User's Guide Chapter 4 Cable Specifications

4.1 Installation Preparations

4.2 Cable and Connector Details

IP-HE950 Hardware User's Guide Chapter 5 Troubleshooting

5.1 Help Information

5.2 Alarm LED Goes On

5.3 Maintenance

Appendix

A.1 Appearance

A.2 Main Specifications

A.3 Installation Work

A.4 On-Site Tune-Up Work

Glossary

Glossary