Frymaster PHD Service Manual

*8195856*

Installation, Operation, Service, and Parts Manual

Product Holding Device

Frymaster, a member of the Commercial Food Equipment Service Association, recommends
using CFESA Certified Technicians.

24-Hour Service Hotline

1-800-551-8633

JANUARY 2004

NOTICE

IF, DURING THE WARRANTY PERIOD, THE CUSTOMER USES A PART FOR THIS ENODIS
EQUIPMENT OTHER THAN AN UNMODIFIED NEW OR RECYCLED PART PURCHASED
DIRECTLY FROM FRYMASTER/DEAN, OR ANY OF ITS AUTHORIZED SERVICE CENTERS,
AND/OR THE PART BEING USED IS MODIFIED FROM ITS ORIGINAL CONFIGURATION, THE
WARRANTY WILL BE VOID. FURTHER, FRYMASTER/DEAN AND ITS AFFILIATES WILL NOT BE
LIABLE FOR ANY CLAIMS, DAMAGES OR EXPENSES INCURRED BY THE CUSTOMER WHICH
ARISE DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, DUE TO THE INSTALLATION OF
ANY MODIFIED PART AND/OR PART RECEIVED FROM AN UNAUTHORIZED SERVICE CENTER.

NOTICE
This appliance is intended for professional use only and is to be operated by qualified
personnel only. A Frymaster/DEAN Factory Authorized Service Center (FASC) or other qualified
professional should perform installation, maintenance, and repairs. Installation, maintenance,
or repairs by unqualified personnel may void the manufacturer’s warranty.

NOTICE
This equipment must be installed in accordance with the appropriate national and local codes of
the country and/or region in which the appliance is installed.

NOTICE TO U.S. CUSTOMERS

This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: 1) This device may not cause harmful interference, and 2) This device must accept
any interference received, including interference that may cause undesired operation. While
this device is a verified Class A device, it has been shown to meet the Class B limits.

NOTICE TO CANADIAN CUSTOMERS

This digital apparatus does not exceed the Class A or B limits for radio noise emissions as set
out by the ICES-003 standard of the Canadian Department of Communications.

Cet appareil numerique n’emet pas de bruits radioelectriques depassany les limites de classe A
et B prescrites dans la norme NMB-003 edictee par le Ministre des Communcations du Canada.

DANGER
Improper installation, adjustment, maintenance or service, and unauthorized alterations or
modifications can cause property damage, injury, or death. Read the installation, operating,
and service instructions thoroughly before installing, operating or servicing this equipment.

Do not operate the PHD unless it has been properly installed and checked.

Do not operate the PHD unless all covers and access panels are in place and properly secured.

Do not attempt to repair or replace any component of the PHD unless all power to the unit has
been disconnected.

Use caution when setting up, operating, or cleaning the PHD to avoid contact with heated
surfaces.

DANGER
Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any
other appliance.

Product Holding Device (PHD)

Installation, Operation, Service and Parts Manual

Section Page

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Parts and Service Information

Description
Installation

Start-Up

Programming Setpoints

Changing Temperature Display

Operation

Cleaning

Service Procedures

Test Procedures

Troubleshooting

Parts

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1. Parts and Service Information

1.1 U.S. Warranty Statement

The Frymaster LLC makes the following limited warranties to the original purchaser only for
this equipment and replacement parts:

Domestic Warranty Provisions – Product Holding Device

A. The Frymaster LLC warrants all components against defects in material and workmanship

for a period of 1 year.

B. All parts, with the exception of fuses, are warranted for 1 year after installation date of

cabinet.

C. If any parts, except fuses, become defective during the first year after installation date,

Frymaster will also pay straight-time labor costs to replace the part, plus up to 100 miles/160
km of travel (50 miles/80 km each way).

Parts Return

All defective in-warranty parts must be returned to a Frymaster Authorized Factory Service
Center within 60 days for credit. After 60 days, no credit will be allowed.

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Warranty Exclusions

This warranty does not cover equipment which has been damaged due to misuse, abuse,
alteration, or accident such as:

• improper or unauthorized repair;

• failure to follow proper installation instructions and/or scheduled maintenance

procedures.

• improper maintenance;

• damage in shipment;

• abnormal use;

• removal, alteration, or obliteration of the rating plate;

This warranty also does not cover:

• transportation or travel over 100 miles/160 km (50 miles/80 km each way), or travel

time over two (2) hours;

• overtime or holiday charges;

• consequential damages (the cost of repairing or replacing other property which is

damaged), loss of time, profits, use or any other incidental damages of any kind.

There are no implied warranties or merchantability or fitness for any particular use or purpose.

1.2 Service Information

Included with the unit when shipped from the factory is a list of Factory Authorized Service
Centers (FASCs). Refer to this list to find the FASC nearest you. If you do not have access to
this list, contact the Frymaster Technical Service Department at 1-800-551-8633 (USA and
Canada) or 1-318-865-1711 (Worldwide).

Service information may be obtained by contacting your local FASC. Information may also be
obtained by calling the Frymaster Technical Service Department at 1-800-551-8633
(USA/Canada) or 1-318-865-1711 (Worldwide). In order to assist you as quickly as possible,
the FASC or Service Department representative requires certain information about your
equipment. Most of this information is printed on a data plate located in the bottom right side
of your unit. When requesting service, please have the following information ready:

Model Number:
Serial Number:
Voltage:
Cabinet Mounted/Stand-alone:

In addition to the model number, serial number, and voltage, please be prepared to describe the
nature of the problem and have ready any other information that you think may be helpful in
solving your problem. Parts orders may be placed directly with your local FASC or distributor.
When ordering parts, the following information is required:

Model Number:
Serial Number:
Item Part Number:
Quantity Needed:
Voltage:
Cabinet Mounted/Stand-alone:

RETAIN AND STORE THESE INSTRUCTIONS IN A SAFE PLACE FOR FUTURE USE.

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2. Description

The Frymaster Product Holding Device was
introduced in 1999. The PHD is designed to
extend product life by regulating humidity and
temperature. There are two models of the PHD,
one having a 3-inch deep drawer, the other
having a 4-inch deep drawer. Except for the
size of the drawer and cabinet, the two models
are identical.

• Safe and satisfactory operation of your equipment depends on its

proper installation.

• Installation must conform to local codes, or in the absence of local

codes, with the latest edition of your national electrical code, i.e.
National Electrical Code, NFPA 70 (USA); Canadian Electrical Code
Part 1, CSA-C22.1; or European Community Standards (CE).

3. Installation

1. Place the Product Holding Device on a firm, stable surface. Ensure there is adequate air

circulation around the device, particularly along the right side where ventilation slots
are located.

2. For the USA and Canada, the PHD comes configured for 120V/50/60HZ/1PH electrical

service. For export, the PHD comes configured for 230V/50Hz/1PH electrical service.
Before installing, inspect the rating plate found on the bottom right side of the device to
verify it is configured for the electrical service in your store.

3. The Product Holding Device is not suitable for outdoor use. When

operating this unit, it must be placed on a horizontal surface.

4. The Product Holding Device is not suitable for installation in an area

where a water jet can be used. This appliance must not be cleaned with a
water jet.

5. This unit is equipped with the appropriate, grounded plug for your

protection against shock hazard and should be plugged directly into a
properly grounded receptacle. Do not cut off, remove or otherwise bypass
the grounding prong on this plug.

6. If it is necessary to use an extension cord, it must be a three-conductor,

grounded cord of 16 gauge or greater.

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Unpacking the PHD and its components:

1. Check that the container is upright. Unpack the PHD carefully and remove all

accessories from the carton. Do not discard or misplace these, as they will be needed.

2. After unpacking, immediately check the equipment for visible signs of shipping

damage. If such damage has occurred, contact the carrier and file the appropriate
freight claims. Do not contact the factory, as the responsibility of shipping damage is
between the carrier and the dealer or end-user.

3. If your equipment arrives damaged:

4. File claim for damages immediately – Regardless of extent of damage.

5. Visible loss or damage – Be sure this is noted on the freight bill or express receipt and

is signed by the person making the delivery.

6. Concealed loss or damage – If damage is unnoticed until equipment is unpacked, notify

the freight company or carrier immediately, and file a concealed damage claim. This
should be done within 15 days of date of delivery. Be sure to retain container for
inspection.

NOTE: Frymaster does not assume responsibility for damage or loss incurred in transit.

4. Start-Up

Water Tray Product Drawer Product Tray

4.1 Before Start-Up

● Clean product drawer, product tray and water tray components with soapy water, rinse,

and dry thoroughly.

● Assemble product drawer and water tray components.

● Insert the water tray into the Product Holding Device. Latch the water tray.

● Insert product drawer into the Product Holding Device.

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