Friedrich ES12N33B, SM21N30E, SL36N30B, SS12N30C, SM18N30C Warranty

Friedrich Air Conditioning Company

10001 Reunion Place, Suite 500

San Antonio, TX 78216

800.541.6645

www.friedrich.com

ROOM AIR CONDITIONERS

LIMITED WARRANTY

FIRST YEAR

ANY PART: If any part supplied by FRIEDRICH fails because of a defect in workmanship or material within twelve months from

date of original purchase, FRIEDRICH will repair the product at no charge, provided room air conditioner is reasonably accessible
for service. Any additional labor cost for removing inaccessible units and/or charges for mileage related to travel by a Service
Agency that exceeds 25 miles one way will be the responsibility of the owner. This remedy is expressly agreed to be the exclusive
remedy within twelve months from the date of the original purchase.

SECOND THROUGH FIFTH YEAR

SEALED REFRIGERANT SYSTEM: If the Sealed Refrigeration System (defined for this purpose as the compressor, condenser

coil, evaporator coil, reversing valve, check valve, capillary, filter drier, and all interconnecting tubing) supplied by FRIEDRICH in
your Room Air Conditioner fails because of a defect in workmanship or material within sixty months from date of purchase,
FRIEDRICH will pay a labor allowance and parts necessary to repair the Sealed Refrigeration System; PROVIDED FRIEDRICH will
not pay the cost of diagnosis of the problem, removal, freight charges, and transportation of the air conditioner to and from the
Service Agency, and the reinstallation charges associated with repair of the Sealed Refrigeration System. All such cost will be the
sole responsibility of the owner. This remedy is expressly agreed to be the exclusive remedy within sixty months from the date of the
original purchase.

APPLICABILITY AND LIMITATIONS: This warranty is applicable only to units retained within the Fifty States of the U.S.A., District
of Columbia, and Canada. This warranty is not applicable to:

1. Air filters, fuses, batteries and the front grille removal tool.

2. Products on which the model and serial numbers have been removed.

3. Products which have defects or damage which results from improper installation, wiring, electrical current

OBTAINING WARRANTY PERFORMANCE: Service will be provided by the FRIEDRICH Authorized Dealer or Service
Organization in your area. They are listed in the Yellow Pages. If assistance is required in obtaining warranty performance, write

to: Room Air Conditioner Service Manager (the Friedrich address is at the top of this warranty) or email [e-mail].

LIMITATIONS: THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES. Anything in the warranty
notwithstanding, ANY IMPLIED WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE AND/OR MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY. MANUFACTURER EXPRESSLY DISCLAIMS AND
EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGE FOR BREACH OF ANY EXPRESSED OR
IMPLIED WARRANTY.

Performance of Friedrich’s Warranty obligation is limited to one of the following methods:

1. Repair of the unit

2. A refund to the customer for the prorated value of the unit based upon the remaining warranty period of the unit.

The method of fulfillment of the warranty obligation is at the sole discretion of Friedrich Air Conditioning.
NOTE: Some states do not allow limitations on how long an implied warranty lasts, or do not allow the limitation or exclusion of

consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you.

OTHER: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PROOF OF PURCHASE: Owner must provide proof of purchase in order to receive any warranty related services.

All service calls for explaining the operation of this product will be the sole responsibility of the consumer.
All warranty service must be provided by an Authorized FRIEDRICH Service Agency, unless authorized by FRIEDRICH prior to

repairs being made.

characteristics, or maintenance; or caused by accident, misuse or abuse, fire, flood, alterations and/or misapplication
of the product and/or units installed in a corrosive atmosphere, default or delay in performance caused by war,
government restrictions or restraints, strikes, material shortages beyond the control of FRIEDRICH, or acts of God.

3. Providing a replacement unit of equal value

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