How it Works
Freightliner
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Sprinter 2015
Operating instruction
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Freightliner Sprinter 2015 Operating instruction

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Further information on Mercedes-Benz vehi­cles can be obtained on the Internet at
http://www.mercedes-benz.com
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or suggestions you may have regarding this Operator's Manual to the technical documen­tation team at the address on the inside of the front cover.
©
Mercedes-Benz USA, LLC
©
Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes­Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise reproduced, in whole or in part, without writ­ten permission.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
Symbols
G
WARNING
Warning notes make you aware of dangers which could pose a threat to your health or life, or to the health and life of others.
H
Environmental note
Environmental notes provide you with infor­mation on environmentally aware actions or disposal.
!
Notes on material damage alert you to dangers that could lead to damage to your vehicle.
i
These symbols indicate useful instruc­tions or further information that could be helpful to you.
X
This symbol designates an instruc­tion you must follow.
X
Several consecutive symbols indi­cate an instruction with several steps.
(Y page)
This symbol tells you where you can find further information on a topic.
YY
This symbol indicates a warning or an instruction that is continued on the next page.
DisplayDisplay
This text indicates a message on the display and the rear view cam­era monitor.
Registered trademarks
ESP®is a registered trademark of Daimler AG.
Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes­Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an authorized Mercedes-Benz Sprinter Dealer.
As at 03.03.2014
Welcome to the world of Mercedes-Benz
Before you first drive off, read these Operat­ing Instructions carefully and familiarize your­self with your vehicle. Please adhere to the information and warning notes in these Oper­ating Instructions for your own safety and to ensure a longer operating duration of the vehicle. Failure to observe the instructions may lead to damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe the instructions is not covered by the New Vehicle Limited Warranty.
The equipment or model designation of your vehicle may differ according to:
R
model
R
order
R
country specification
R
availability
The illustrations in this manual show a left­hand-drive vehicle. The location of vehicle parts and controls for right-hand drive vehi­cles differ accordingly.
Mercedes-Benz is constantly updating its vehicles to the state of the art.
Mercedes-Benz reserves the right to intro­duce changes in:
R
design
R
equipment
R
technology
Therefore, the descriptions provided may occasionally differ from your own vehicle.
The following are integral parts of the vehicle:
R
Operating Instructions
R
Maintenance/Service Booklet
R
service and warranty information
R
equipment-dependent operating instruc­tions
We wish you pleasant motoring at all times.
9065849405
É9065849405$ËÍ
Index ....................................................... 4
Introduction ......................................... 22
At a glance ........................................... 31
Safety ................................................... 41
Opening and closing ........................... 65
Seats, steering wheel and mirrors .... 81
Lights and windshield wipers ............ 91
Climate control ................................. 111
Driving and parking .......................... 135
On-board computer and displays .... 179
Stowing and features ....................... 229
Transporting loads ............................ 239
Maintenance and care ...................... 247
Roadside Assistance ........................ 273
Wheels and tires ............................... 283
Technical data ................................... 315
Contents
3
1, 2, 3 ...
12 V socket ........................................ 236
A
ABS (Anti-lock Braking System)
Display message ............................ 204
Function/notes ................................ 57
Important safety notes .................... 57
Indicator lamp ................................ 218
Access step in the bumper
Cleaning .........................................269
Activating/deactivating cooling
with air dehumidification ................. 117
Activating/deactivating the roof
ventilator ...........................................133
Adaptive Brake Assist
Function/notes .............................162
ADAPTIVE ESP
®
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 26
Additional indicators
Replacing bulbs (roof) .................... 104
Additives
Diesel ............................................ 320
Engine oil ....................................... 323
ADR (working speed governor) ........172
Air bags
Deployment ..................................... 49
Front air bag (driver, front
passenger) ....................................... 48
Important safety notes .................... 47
Introduction ..................................... 47
Thoraxbag ........................................ 48
Window curtain air bag .................... 49
Air filter
Indicator lamp ................................ 225
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 121
Adjusting on the roof ..................... 121
Important safety notes .................. 120
Setting the center air vents ........... 121
Setting the side air vents ...............121
Air-conditioning system
Refrigerant ..................................... 326
see Climate control
Air-recirculation mode
Important safety notes .................. 120
Switching on/off ........................... 120
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor ..................... 62
Armrests .............................................. 87
Ashtray ............................................... 235
ASR (acceleration skid control)
Activating/deactivating ................... 58
Display message ............................ 205
Function/notes ................................ 58
Important safety notes .................... 58
Indicator lamp ................................ 218
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 61
Switching off the alarm .................... 61
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............265
Automatic climate control
see Climate control
Automatic headlamp mode ................ 93
Automatic locking ............................... 71
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 143
Changing gear yourself .................. 143
Driving tips .................................... 144
Emergency running mode .............. 145
Important safety notes .................. 142
Kickdown ....................................... 144
Maneuvering .................................. 144
Overview ........................................ 142
Problem (malfunction) ................... 145
Releasing the parking lock man-
ually ............................................... 145
Selector lever ................................ 142
Selector lever positions ................. 143
Shift ranges ................................... 144
Starting the engine ........................ 139
Touchshift ...................................... 143
Trailer towing ................................. 144
4
Index
Transmission oil change ................324
Automatic transmission emer-
gency mode ....................................... 145
AUX port ............................................. 237
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 130
Adjusting ....................................... 194
Conditions for switching on ........... 123
Heating time .................................. 123
Important safety notes .................. 122
Operating with the button (control
panel) ............................................ 123
Operation with the remote con-
trol ................................................. 125
Operation with the timer ................ 127
Problem (malfunction) ................... 132
Selecting a switch-on time ............. 124
Setting the switch-on time ............. 125
see Auxiliary heating
Axle load, permissible (trailer tow-
ing) ...................................................... 330
B
Backup lamps
Replacing bulbs .............................103
Backup lamps (Chassis Cab)
Replacing bulbs .............................104
BAS (Brake Assist System)
Display message ............................ 205
Function/notes ................................ 59
Indicator lamp ................................ 218
Basic settings
see Settings
Battery
Isolating switch .............................. 137
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes .................... 68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 264
Charge indicator lamp ................... 222
Charging ........................................ 263
Disconnecting and connecting
(driver's footwell) ........................... 260
Disconnecting and connecting
(engine compartment) ................... 262
Display message ............................ 216
Important safety notes .................. 258
Installing/removing (driver's foot-
well) ............................................... 262
Installing/removing (engine com-
partment) ....................................... 263
Jump starting ................................. 276
Location ......................................... 260
Removing/installing the floor cov-
ering (driver's footwell) .................. 260
Before driving off
Important safety notes .................. 138
Belt
see Seat belts
Bleeding the fuel system .................. 141
Blind Spot Assist
Activating/deactivating ......... 165, 194
Notes/function .............................. 163
Trailer towing ................................. 165
BlueTEC exhaust gas aftertreat­ment
Notes ............................................... 25
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 254
Display message ............................ 206
Notes ............................................. 324
Warning lamp ................................. 219
Brake force distribution, elec­tronic
see EBD (electronic brake force distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 205
Indicator lamp ................................ 222
Brake system
Malfunction .................................... 205
Index
5
Warning lamp ................................. 218
Brakes
ABS .................................................. 57
Adaptive Brake Assist .................... 162
Applying the parking brake ............ 150
BAS .................................................. 59
Brake fluid (notes) .........................324
Checking brake fluid level .............. 254
Display messages .......................... 205
EBD .................................................. 59
Important safety notes .................. 154
Maintenance .................................. 218
Parking brake (notes) ..................... 155
Riding tips ...................................... 154
Breakdown
Fire extinguisher ............................ 276
First-aid kit .................................... 275
Jump-starting ................................. 276
Reflective safety jacket .................. 275
Vehicle tool kit ............................... 274
Warning lamp ................................. 275
Warning triangle ............................ 275
see Flat tire see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 92
C
Car
see Vehicle
Care
Access step in the bumper ............ 269
Car wash ........................................ 265
Display ........................................... 270
Exterior lights ................................ 268
Interior ........................................... 270
Notes ............................................. 265
Paint .............................................. 267
Plastic trim .................................... 270
Power washer ................................ 266
Rear view camera .......................... 269
Roof lining ...................................... 271
Seat belt ........................................ 271
Seat cover ..................................... 271
Selector lever ................................ 270
Sensors ......................................... 268
Sliding door ................................... 269
Steering wheel ............................... 270
Step (electrical) ............................. 269
Trim pieces .................................... 270
Washing by hand ........................... 266
Washing the engine ....................... 266
Wheels ........................................... 267
Windows ........................................ 267
Wiper blades .................................. 268
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ................... 27
Cargo tie-down points and tie downs
Important safety notes .................. 242
Cargo tie-down rings
Installing ........................................ 244
Permissible tensile load ................. 327
Carrier system
Ladder rack ................................... 245
CD player/CD changer ...................... 188
Cell phone
see Mobile phone
Center console overview .................... 37
Central locking
Automatic locking ............................ 71
Important safety notes .................... 71
Locking/unlocking (buttons) ........... 71
Locking/unlocking (SmartKey) ........ 66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............ 104
Backup lamp (Chassis Cab) ........... 104
Backup lamps ................................ 103
Bi-Xenon bulbs ................................. 99
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............ 104
Cornering lamps ............................ 101
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 101
Display message ............................ 208
Front interior light .......................... 105
High-beam headlamps ................... 100
Interior light ................................... 105
6
Index
Interior lighting .............................. 105
License plate lamp .........................103
License plate lamp (Chassis Cab) .. 104
Low-beam headlamps .................... 100
Overview of lamp types (front
bulbs) ............................................. 100
Overview of lamp types (rear bulbs, Cargo Van/Passenger
Van) ............................................... 102
Overview of lamp types (rear
bulbs, Chassis Cab) ....................... 104
Parking lamps ................................ 100
Perimeter lamp ......................104, 105
Rear fog lamp ................................ 103
Rear fog lamp (Chassis Cab) .......... 104
Rear interior light ........................... 106
Standing lamps (rear, Chassis
Cab) ............................................... 104
Standing lamps (rear) .................... 103
Tail lamps ...................................... 103
Tail lamps (Chassis Cab) ................ 104
Turn signals (front) ......................... 102
Turn signals (rear, Chassis Cab) ..... 104
Turn signals (rear) .......................... 103
Warning and indicator lamps ......... 227
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 157
Child seat
Forward-facing restraint system ...... 55
LATCH-type (ISOFIX) child seat
anchors ............................................ 53
On the front-passenger seat ............ 55
Rearward-facing restraint system .... 55
Top Tether ....................................... 54
Child-proof locks
Important safety notes .................... 55
Rear door ......................................... 56
Sliding door ..................................... 56
Children
In the vehicle ................................... 51
Restraint systems ............................ 52
Special seat belt retractor ............... 52
Chock ................................................. 151
Cigarette lighter ................................ 235
Cleaning
Mirror turn signal ........................... 268
Trailer tow hitch ............................. 270
Climate control
Air-conditioning system ................. 114
Auxiliary heating ............................ 122
Checking/cleaning the air filter (rear-compartment air condition-
ing) ................................................ 256
Cooling with air dehumidification .. 117
Defrosting the windows ................. 118
Heating .......................................... 113
Important safety notes .................. 112
Operating the cargo compartment
air vents ......................................... 133
Overview of systems ...................... 112
Problem with the rear window
defroster ........................................ 119
Problems with the windshield
heating .......................................... 119
Rear-compartment air condition-
ing ................................................. 116
Rear-compartment heating ............ 115
Reheat function (air dehumidifica-
tion) ............................................... 118
Setting the air distribution ............. 117
Setting the air vents ...................... 120
Setting the airflow ......................... 118
Setting the temperature ................ 117
Switching air-recirculation mode
on/off ............................................ 120
Switching on/off ........................... 116
Switching the rear window
defroster on/off ............................ 119
Switching windshield heating on/
off .................................................. 119
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function .................. 162
COMAND display
Cleaning ......................................... 270
Combination switch ............................ 94
Communications equipment
Operation ....................................... 237
PND fittings ................................... 237
Index
7
Ports ..............................................237
Type approval/frequency .............. 316
Consumption statistics (on-board
computer) .......................................... 195
Control panel
Above the windshield ....................... 38
Center console ................................ 37
Climate control ................................ 37
Driver's door ....................................39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment .................... 26
Coolant (engine)
Adding ........................................... 254
Checking the level .........................253
Display message ............................ 212
Displaying the temperature (on-
board computer) ............................ 187
Filling capacity ............................... 326
Important safety notes .................. 253
Cooling
see Climate control
Cornering lamps
Replacing bulbs .............................101
Cornering light function
Function/notes ................................ 95
Courtesy lights
Replacing bulbs .............................105
Crosswind driving assistance ............ 59
Cruise control
Activating ....................................... 160
Activation conditions ..................... 160
Cruise control lever ....................... 159
Deactivating ................................... 160
Display message ............................ 214
Driving system ............................... 159
Function/notes .............................159
Important safety notes .................. 159
Problem (malfunction) ................... 161
Setting a speed .............................. 160
Storing and maintaining current
speed ............................................. 160
Cup holder ......................................... 235
Cup holder
see Cup holders
Cup holders ........................................ 234
Curtains (cleaning instructions) ...... 271
Customer Assistance Center
(CAC) ..................................................... 28
Customer Relations Department ....... 28
D
Dashboard
see Cockpit
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) ......... 192
Changing bulbs (halogen head-
lamps) ............................................ 101
Switching on/off (switch) ................ 92
Switching on/off (vehicles with-
out steering wheel buttons) ........... 183
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 24
DEF
Exhaust gas aftertreatment ............. 25
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 147
Delayed switch-off ............................ 193
Diagnostics connection
Operating safety and vehicle
approval ...........................................25
Diesel .................................................. 319
Diesel engine
Preglow indicator lamp .................. 225
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with
steering wheel buttons) .................211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ................................ 221
Information on consumption .......... 321
Level indicator ............................... 182
Notes ............................................. 320
Storage .......................................... 321
Tank content .................................. 321
Diesel particle filter
Display message ............................ 211
Short-distance driving .................... 153
8
Index
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) .................190
Display
Display messages .......................... 197
Outside temperature (vehicles
with steering wheel buttons) ......... 187
Outside temperature display (vehicles without steering wheel
buttons) ......................................... 182
Standard display (vehicles with
steering wheel buttons) ................. 187
Standard display (vehicles with-
out steering wheel buttons) ........... 182
see Warning and indicator lamps
Display messages
Calling up the message memory .... 198
Driving systems .............................214
Engine ............................................ 211
Important safety notes .................. 197
Lights ............................................. 208
Safety systems .............................. 204
SmartKey ....................................... 217
Tires ............................................... 215
Vehicle ...........................................216
Distance recorder .............................187
see Odometer see Trip odometer
Distance warning function
Activating/deactivating ................. 162
Function/notes .............................161
Warning lamp ................................. 162
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 217
Indicator lamp ................................ 227
Drinking and driving ......................... 152
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/co-driver's door
Unlocking ......................................... 72
Driving abroad ................................... 153
Driving off-road
see Off-road driving
Driving on flooded roads .................. 155
Driving on rough terrain
Checklist before driving off-road .... 157
Driving safety systems
ABS (Anti-lock Braking System) ....... 57
Adaptive Brake Assist .................... 162
ASR (Acceleration Skid Control) ...... 58
BAS (Brake Assist System) .............. 59
Distance warning function ............. 161
EBD (electronic brake force distri-
bution) ............................................. 59
Important safety information ........... 57
Overview .......................................... 57
Driving systems
Blind Spot Assist ............................ 163
Cruise control ................................ 159
Display message ............................ 214
Lane Keeping Assist ...................... 165
PARKTRONIC ................................. 167
Driving tips
Automatic transmission ................. 144
Brakes ........................................... 154
Break-in period .............................. 136
Downhill gradient ........................... 154
Drinking and driving ....................... 152
Driving abroad ............................... 153
Driving in winter ............................. 156
Driving on flooded roads ................ 155
Driving on wet roads ...................... 155
Exhaust check ............................... 152
Fuel ................................................ 152
General .......................................... 151
Hydroplaning ................................. 155
Icy road surfaces ........................... 156
Important safety notes .................. 136
Limited braking efficiency on sal-
ted roads ....................................... 155
Off-road driving .............................. 156
Overrun cut-off .............................. 152
Snow chains .................................. 287
Speed limitation ............................. 153
Towing a trailer .............................. 173
Transport by rail ............................. 154
Wet road surface ........................... 154
Index
9
E
EBD (electronic brake force distri­bution)
Display message ............................ 206
Function/notes ................................ 59
Indicator lamps .............................. 218
Electrical closing assist ...................... 73
Electrical fuses
see Fuses
Electrical step
Cleaning .........................................269
Display message ............................ 216
Emergency release .......................... 74
Function ...........................................74
Important safety notes .................... 73
Indicator lamp ................................ 227
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 137
Electronic brake force distribution
see EBD (electronic brake force distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Emergency exit .................................... 60
Emergency exit window .....................60
Emergency Tensioning Devices
Activation .........................................49
Emissions control
Service and warranty information .... 28
Engine
ADR (working speed governor) ...... 172
Changing the power output .............25
Check Engine warning lamp ...........224
Cleaning instructions ..................... 266
Engine number ............................... 317
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 141
Jump-starting ................................. 276
Starting .......................................... 139
Starting problems .......................... 141
Switching off .................................. 150
Tow-starting (vehicle) ..................... 280
Engine electronics
Notes ............................................. 316
Problem (malfunction) ................... 141
Engine oil
Adding ...........................................252
Additives ........................................ 323
Checking the oil level (on-board
computer) ...................................... 250
Checking the oil level using the
dipstick .......................................... 251
Display message ............................ 213
Filling capacity ............................... 323
Information about oil consump-
tion ................................................ 324
Mixing ............................................ 323
Notes about oil grades ................... 322
Oil change ...................................... 323
Oil level (note) ............................... 250
Viscosity ........................................ 322
Warning lamp ................................. 222
Engine speed setting (working
mode) ................................................. 172
Engine, jump-starting ....................... 276
Equipment/conversions ..................... 26
ESP®(Electronic Stability Pro­gram)
Display message ............................ 207
Important safety information ........... 59
Indicator lamp ................................ 221
Warning lamp ................................. 218
Exhaust check ................................... 152
Exhaust gas aftertreatment
DEF level indicator ......................... 182
DEF reducing agent ....................... 320
Diesel Exhaust Fluid (DEF) ............. 320
Display messages (vehicles with
steering wheel buttons) ................. 211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ....................... 221, 225
Malfunction ....................................211
Refilling DEF .................................. 147
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 231
10
Index
F
Fire extinguisher ...............................276
First-aid kit ......................................... 275
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 306
General notes ................................ 305
Fog lamps
Switching on/off .............................. 93
Fogged-up windows
see Climate control
Folding seat ......................................... 85
Folding table
In the twin co-driver's seat ............ 234
Frequencies
Mobile phone ................................. 316
Two-way radio ................................ 316
Front fog lamps
Switching on/off .............................. 93
Front interior light
Replacing bulbs .............................105
Front windshield
see Windshield
Fuel
Additives (diesel) ........................... 320
Consumption information .............. 320
Consumption statistics .................. 195
Diesel at very low outside temper-
atures ............................................ 319
Display message ............................ 212
Driving tips .................................... 152
Fuel gauge ..................................... 181
Important safety notes .................. 318
Problem (malfunction) ................... 147
Quality (diesel) ............................... 319
Refueling ........................................ 145
Showing the range (on-board computer with steering wheel but-
tons) .............................................. 195
Showing the range (vehicles with
steering wheel buttons) ................. 195
Tank content/reserve fuel ............. 319
Fuel filter with water separator
draining ......................................... 255
Indicator lamp ................................ 226
Fuel gauge ......................................... 181
Fuel tank
Problem (malfunction) ................... 147
Fuel tank content
Reserve, display message .............. 212
Fuses .................................................. 280
G
Gasoline
Reserve fuel warning lamp ............. 224
General driving tips
Driving short distances .................. 153
Genuine parts ...................................... 27
Glove box ........................................... 230
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 303
Guarantee ............................................ 28
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 95
Head restraints
Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Headlamps
Adding fluid to cleaning system ..... 255
Cleaning system (function) .............. 95
Fogging up ....................................... 97
see Automatic headlamp mode
Headliner (cleaning instructions) .... 271
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 96
Replacing bulbs ............................. 100
Switching on/off .............................. 94
Highbeam Assist
Function/notes ................................ 96
Switching Highbeam Assist on/
off .................................................. 192
Hood
Closing ........................................... 249
Display message ............................ 217
Important safety notes .................. 248
Indicator lamp ................................ 227
Opening ......................................... 248
Index
11
Hydroplaning ..................................... 155
I
Immobilizer .......................................... 61
Indicator lamp
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ......27
Installing a wheel
Installing the adapter (spare
wheel) ............................................ 309
Instrument cluster
Fuel gage .......................................181
Important safety notes .................. 180
Instrument cluster lighting ............. 181
Outside temperature display .......... 181
Overview .......................................... 34
Speedometer ................................. 181
Tachometer ................................... 181
Warning and indicator lamps ........... 35
Instrument cluster lighting .............. 181
Instrument lighting
see Instrument cluster lighting
Interior lighting ................................... 97
Front ................................................ 97
Motion detectors ............................. 99
Notes on replacing bulbs ............... 105
Replacing bulbs ............................. 105
Switching the rear compartment
lighting on centrally ......................... 98
Interior motion sensor
Arming ............................................. 62
Deactivating ..................................... 62
Function ........................................... 62
Switching off .................................... 62
J
Jack
Jacking points ................................ 307
Preparation .................................... 307
Storage location ............................ 274
Using ............................................. 307
Jump-starting ..................................... 276
K
Key
Position in the ignition lock ............ 138
Key positions ..................................... 138
Kickdown ........................................... 144
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 166
Function/notes ............................. 165
Language
Display (vehicles with steering
wheel buttons) ............................... 190
Lashing points and tie downs
Permissible tensile load ................. 327
LATCH-type (ISOFIX) child seat
anchors ................................................ 53
License plate lamp
Replacing bulbs ............................. 103
License plate lamp (Chassis Cab)
Replacing bulbs ............................. 104
Light sensor ......................................... 93
Lighting
see Lights
Lighting
see Lights
Lights
Activating/deactivating daytime running lamps (on-board com­puter with steering wheel but-
tons) .............................................. 192
Activating/deactivating surround lighting (vehicles with steering
wheel buttons) ............................... 193
Automatic headlamp mode .............. 93
Bulb failure indicator ........................ 92
Cornering light function ................... 95
Driving abroad ............................... 153
Fog lamps ........................................ 93
Hazard warning lamps ..................... 95
High beam flasher ............................ 94
High-beam headlamps ..................... 94
Highbeam Assist .............................. 96
Important safety notes .................... 92
12
Index
Light switch .....................................92
Low-beam headlamps ...................... 92
Parking lamps .................................. 92
Rear fog lamp .................................. 93
Setting the exterior lighting delayed switch-off (vehicles with
steering wheel buttons) ................. 193
Switching the daytime running
lamps on/off (switch) ...................... 92
Turn signals ..................................... 94
see Changing a bulb see Interior lighting
Limited Warranty ................................ 22
Load distribution ............................... 242
Load securing aids
Carrier systems ............................. 245
Loading guidelines
Important safety notes .................. 240
Loading rails
Installing cargo tie-down rings ....... 244
Maximum tensile strength ............. 328
Loads
Securing ........................................ 242
Transporting .................................. 240
Locator lighting
Setting (vehicles with steering
wheel buttons) ............................... 193
Locking
see Central locking
Locking and unlocking manually ....... 71
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 208
Driving abroad ............................... 153
Replacing bulbs ............................. 100
Switching on/off .............................. 92
Lumbar support ................................... 83
M
M+S tires ............................................ 286
Maintenance ...................................... 256
Malfunctions
Message memory (on-board com-
puter) ............................................. 198
Maximum speed
Speed limitation ............................. 153
Menu (vehicles with steering wheel buttons)
Audio ............................................. 187
Operation ....................................... 186
Settings ......................................... 188
Telephone ...................................... 196
Message
see Display message
Message memory (on-board com-
puter) .................................................. 198
Mirrors
Exterior mirrors ................................ 89
Rear-view mirror .............................. 89
Mobile navigation devices ................ 237
Mobile phone ..................................... 237
Important safety notes .................. 236
Pre-installation ............................... 237
Type approval/frequency .............. 316
Mounting wheels
Lowering the vehicle ...................... 310
Mounting a new wheel ................... 309
Preparing the vehicle ..................... 306
Raising the vehicle ......................... 307
Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Securing the vehicle against roll-
ing away ........................................ 306
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 237
Notes on breaking-in a new vehi-
cle ....................................................... 136
O
Occupant safety
Children in the vehicle ..................... 51
Important safety notes .................... 42
Pets in the vehicle ........................... 56
Odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steering
wheel buttons) ............................... 182
Index
13
Off-road driving
Checklist after driving off-road ...... 158
Important safety notes .................. 156
Rules for driving off-road ............... 158
Oil
see Engine oil
On-board computer
Display message ............................197
Lighting submenu .......................... 192
On-board computer (vehicles with steering wheel buttons)
Audio menu ................................... 187
Display message ............................ 184
Menu overview .............................. 186
Operating ....................................... 184
Operation menu .............................186
Settings menu ............................... 188
Standard display ............................ 187
Telephone menu ............................ 196
Trip computer menu ...................... 195
On-board computer (vehicles with­out steering wheel buttons)
Display message ............................ 198
General notes ................................ 182
Setting the clock ............................ 183
Standard display ............................ 182
Operating Instructions
Before the first journey .................... 22
Limited Warranty ............................. 22
Operating safety
Vehicle registration .......................... 28
Operating safety and vehicle approval
Attachments and bodies .................. 26
BlueTEC exhaust gas aftertreat-
ment ................................................ 25
Changing the engine power out-
put ................................................... 25
Correct use ...................................... 22
Declaration of conformity ................ 24
Equipment and conversions ............. 26
Important safety notes .................... 24
Information about body/equip-
ment mounting directives ................ 26
Notes on operating the vehicle ........ 24
Qualified specialist workshop .......... 25
Registering your vehicle ................... 25
Operating system
see On-board computer
Operator's Manual
General notes .................................. 22
Vehicle equipment ........................... 22
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ........... 181
Overhead control panel ...................... 38
Overrevving range ............................. 181
Overrun cutoff ................................... 152
P
Paintwork (cleaning instructions) ... 267
Paper holder ...................................... 233
Parking ............................................... 149
Important safety notes .................. 149
Parking brake ................................ 150
Wheel chock .................................. 151
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 207
Notes/function .............................. 150
Parking lamps
Replacing bulbs ............................. 100
PARKTRONIC
Deactivating/activating ................. 169
Driving system ............................... 167
Function/notes ............................. 167
Important safety notes .................. 167
Problem (malfunction) ................... 171
Range of the sensors ..................... 168
Roll-back warning .......................... 169
Trailer towing ................................. 170
Warning display ............................. 169
Partition sliding door
Important safety notes .................... 77
Opening/closing .............................. 77
Passenger compartment air-condi­tioning system
see Climate control
Passenger compartment heating
see Climate control
14
Index
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ...............................56
Plastic trim (cleaning instruc-
tions) .................................................. 270
Power supply
Battery isolating switch ................. 137
Switching off ..................................137
Switching on .................................. 137
Power take-off
Engine speed setting ..................... 172
Power washers .................................. 266
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 138
Visual check of the vehicle exte-
rior ................................................. 138
Protection of the environment
General notes .................................. 23
Pulling away ...................................... 140
Q
Qualified specialist workshop ........... 25
R
Radiator cover ..................................... 27
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 187
see separate operating instructions
Radio-wave reception/transmis­sion in the vehicle
Declaration of conformity ................ 24
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) ......... 193
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 195
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) .. 233
Rear compartment
Activating/deactivating climate
control ...........................................116
Setting the air vents ......................121
Rear door
Child-proof locks .............................. 56
Important safety notes .................... 75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs .............................103
Switching on/off .............................. 93
Rear fog lamp (Chassis Cab)
Replacing bulbs .............................104
Rear interior light
Replacing bulbs .............................106
Rear lamps
see Lights
Rear rack
Notes ............................................. 245
Rear view camera
Cleaning instructions ..................... 269
Important safety notes .................. 171
Switching on .................................. 171
Rear window defroster
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Rear window wiper ........................... 108
Switching on/off ........................... 108
Rear-compartment air-condition­ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 89
Refilling
DEF filler neck ............................... 148
Important safety notes (Diesel
Exhaust Fluid – DEF) ......................147
Refilling procedure (Diesel
Exhaust Fluid – DEF) ......................148
Refrigerant ......................................... 326
Refueling
Fuel filler flap ................................. 146
Fuel gauge ..................................... 181
Important safety notes (fuel) ......... 145
Refueling procedure (fuel) ............. 146
see Fuel
Index
15
Releasing the parking lock man-
ually (automatic transmission) ........ 145
Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ... 126
Replacing bulbs
Important safety notes .................... 99
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system
Introduction ..................................... 42
Warning lamp (function) .......... 42, 222
Reverse warning feature .................. 140
Roof carrier
Maximum payload .......................... 328
Notes ............................................. 245
Roof load (roof carrier) ..................... 328
S
Safety
Child restraint systems .................... 52
Children in the vehicle ..................... 51
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 45
Cleaning ......................................... 271
Correct usage .................................. 45
Display message ............................ 207
Fastening ......................................... 45
Important safety guidelines ............. 44
Introduction ..................................... 43
Releasing ......................................... 46
Warning lamp ................................. 227
Warning lamp (function) ................... 46
Seat heating ......................................... 87
Seats
Adjusting lumbar support ................ 83
Adjusting the co-driver's seat .......... 83
Adjusting the head restraint ............ 86
Armrest ............................................ 87
Cleaning the cover ......................... 271
Correct driver's seat position ........... 82
Folding seat ..................................... 85
Important safety notes .................... 82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................ 85
Securing loads
Important safety notes .................. 242
Selector lever
Cleaning ......................................... 270
Sensors (cleaning instructions) ....... 268
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 258
Exceeding a service due date ........ 258
Notes ............................................. 257
Service due date (automatic dis-
play) ............................................... 257
Service products
Brake fluid ..................................... 324
Coolant (engine) ............................ 325
Diesel ............................................ 318
Diesel Exhaust Fluid (DEF) ............. 320
Engine oil ....................................... 322
Fuel ................................................ 318
Important safety notes .................. 318
Power steering fluid ....................... 324
Refrigerant ..................................... 326
Transmission oil ............................. 324
Washer fluid ................................... 326
Setting the air distribution ............... 117
Setting the airflow ............................ 118
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 191
Vehicles without steering wheel
buttons .......................................... 183
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 188
Resetting submenus (vehicles
with steering wheel buttons) ......... 189
Short journeys (diesel particle fil-
ter) ...................................................... 153
16
Index
Side windows
Cleaning ......................................... 267
Hinged side windows ....................... 78
Important safety information ........... 78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) ..................... 79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 56
Cleaning ......................................... 269
Closing assist ................................... 73
Important safety notes .................... 72
Opening/closing .............................. 72
Opening/closing from the inside ..... 73
Opening/closing from the out-
side .................................................. 73
SmartKey
Changing the battery ....................... 69
Changing the locking system set-
tings ............................................... 194
Checking the battery ....................... 68
Display message ............................217
Door central locking/unlocking ....... 66
Important safety notes .................... 66
Loss ................................................. 70
Problem (malfunction) ..................... 70
SmartKey positions (ignition lock) .. 138
Snow chains ...................................... 287
Sockets .............................................. 236
Spare wheel
General notes ................................ 312
Important safety notes .................. 312
Removing/mounting ......................313
Special seat belt retractor .................. 52
Specialist workshop ............................ 25
Speed, controlling
see Cruise control
Speedometer
Digital (vehicles with steering
wheel buttons) ............................... 191
Digital (vehicles without steering
wheel buttons) ............................... 182
Selecting display unit (vehicles
with steering- wheel buttons) ........190
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop
Standing lamps
Replacing bulbs .............................100
Replacing bulbs (rear) .................... 103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) .................... 104
Start-off assist
Display message ............................ 205
Starting (engine) ................................ 139
Station
see Radio
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 270
Step
see Electrical step
Stickers
General safety notes ........................ 22
Stowage spaces
see Stowage spaces and stowage compartments
Stowage spaces and stowage com­partments
Eyeglasses compartment ...............231
Glove box ....................................... 230
Important safety notes .................. 230
Paper holder .................................. 233
Stowage compartment above the
windshield ..................................... 232
Stowage compartment in the cen-
ter console ..................................... 232
Stowage compartment in the
dashboard ...................................... 231
Stowage space above the head-
liner ............................................... 232
Stowage space under the rear
bench seat ..................................... 233
Stowage space under the twin co-
driver's seat ................................... 232
Summer tires ..................................... 286
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 61
Switching the heater booster func-
tion on/off ......................................... 130
Index
17
Switching the surround lighting
on/off (on-board computer) .............193
Swivel seat ...........................................84
T
Tachometer ........................................ 181
Tail lamps
Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank content
Fuel gauge ..................................... 181
Range (vehicles with steering
wheel buttons) ............................... 195
Reserve fuel warning lamp ............. 224
Technical data
Capacities ...................................... 318
Cargo tie-down points .................... 327
Cargo tie-down rings ...................... 327
Loading rails .................................. 328
Roof carrier .................................... 328
Tires/wheels ......................... 294, 311
Trailer tow hitch ............................. 328
Vehicle data ................................... 327
Telephone .......................................... 236
Telephone (on-board computer)
Accepting an incoming call ............ 196
Display messages .......................... 217
Numbers from the phone book ...... 196
Operating ....................................... 196
Redialing ........................................ 197
Rejecting or ending a call .............. 196
Temperature
Outside temperature ...................... 181
Setting (climate control) ................ 117
Setting the unit (vehicles with
steering wheel buttons) ................. 189
Theft deterrent systems
ATA (Anti-Theft Alarm system) ......... 61
Immobilizer ...................................... 61
Tow-away alarm ............................... 62
Thoraxbag ............................................ 48
Tightening torques for wheel nuts/
wheel bolts ........................................ 310
Time
Setting the time (vehicles with
steering wheel buttons) ................. 191
Setting the time (vehicles without
steering wheel buttons) ................. 183
Timer
Activating ....................................... 128
Important safety notes .................. 127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 129
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper­ating duration (auxiliary heating) ... 128 Switching immediate heating
mode on/off (auxiliary heating) ..... 128
Tire pressure
Calling up (on-board computer) ..... 291
Checking manually ........................ 290
Display messages (vehicles with
steering wheel buttons) ................. 215
Display messages (vehicles with-
out steering wheel buttons) ........... 199
Maximum ....................................... 290
Notes ............................................. 289
Recommended ............................... 288
Setting the unit (vehicles with
steering wheel buttons) ................. 191
Tire label ................................ 288, 289
Tire pressure loss warning system .. 292 Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 292
Display message ............................ 215
Function/notes ............................. 291
Indicator lamp ................................ 226
Restarting ...................................... 293
Warning lamp ................................. 292
Tire pressure table ............................ 294
Tires
Aspect ratio (definition) ................. 304
Average weight of the vehicle
occupants (definition) .................... 303
Bar (definition) ............................... 302
Changing a wheel .......................... 305
Characteristics .............................. 302
Checking ........................................ 285
18
Index
Curb weight (definition) ................. 304
Definition of terms ......................... 302
Direction of rotation ...................... 306
Distribution of the vehicle occu-
pants (definition) ............................ 305
DOT (Department of Transporta-
tion) (definition) ............................. 303
DOT, Tire Identification Number
(TIN) ............................................... 302
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 303
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 303
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 303
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 303
Important safety notes .................. 284
Increased vehicle weight due to
optional equipment (definition) ...... 303
Information on driving .................... 284
Kilopascal (kPa) (definition) ........... 303
Labeling (overview) ........................ 299
Load bearing index (definition) ...... 304
Load index ..................................... 301
Load index (definition) ................... 304
M+S tires ....................................... 286
Maximum load on a tire (defini-
tion) ............................................... 304
Maximum loaded vehicle weight
(definition) ..................................... 303
Maximum permissible tire pres-
sure (definition) ............................. 304
Maximum tire load ......................... 301
Maximum tire load (definition) ....... 304
Optional equipment weight (defi-
nition) ............................................ 304
PSI (pounds per square inch) (def-
inition) ........................................... 304
Replacing ....................................... 305
Service life ..................................... 286
Sidewall (definition) ....................... 304
Snow chains .................................. 287
Speed rating (definition) ................ 303
Storing ........................................... 306
Structure and characteristics
(definition) ..................................... 302
Summer tires ................................. 286
TIN (Tire Identification Number)
(definition) ..................................... 304
Tire bead (definition) ...................... 304
Tire pressure (definition) ................ 304
Tire pressures (recommended) ...... 303
Tire size (data) ....................... 294, 311
Tire size designation, load-bearing
capacity, speed rating .................... 300
Tire tread ....................................... 285
Tire tread (definition) ..................... 304
Total load limit (definition) ............. 305
Traction (definition) ....................... 304
TWR (permissible trailer drawbar
noseweight) (definition) ................. 305
Uniform Tire Quality Grading
Standards (definition) .................... 303
valve, Snap-In ................................ 290
Wear indicator (definition) ............. 305
Wheel rim (definition) .................... 303
Top Tether ............................................ 54
Touchshift (automatic transmis-
sion) .................................................... 143
Tow-away alarm
Arming/deactivating ........................ 62
Deactivating ..................................... 62
Operation ......................................... 62
Tow-starting
Emergency engine starting ............ 280
Important safety notes .................. 277
Towing
If the vehicle is stuck ..................... 280
Installing/removing the towing
eye ................................................. 278
With a raised front or rear axle ...... 279
Towing a trailer
Axle load, permissible .................... 330
Cleaning the trailer tow hitch ......... 270
Coupling up a trailer ...................... 175
Decoupling a trailer ....................... 177
Driving tips .................................... 173
Important safety notes .................. 173
Notes on retrofitting ...................... 328
Power supply ................................. 178
Trailer loads ................................... 330
Towing away
Important safety guidelines ........... 277
In the event of malfunctions .......... 279
With both axles on the ground ....... 279
Index
19
Trailer
Brake force booster malfunction ... 219
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ...............................................177
Trailer towing
Blind Spot Assist ............................ 165
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 177
Transmission
see Automatic transmission
Transmission oil ................................ 324
Transport
Loading guidelines ......................... 240
Vehicle ...........................................280
Transport by rail ................................ 154
Transportation
Rail ................................................ 154
Transporting
Load distribution ............................ 242
Securing a load .............................. 242
Trim pieces (cleaning instruc-
tions) ..................................................270
Trip computer (on-board com-
puter) ..................................................195
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steering
wheel buttons) ............................... 182
Resetting ....................................... 181
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 234
Stowage compartment .................. 232
Two-way radios
Type approval/frequency .............. 316
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 305
U
Unlocking
From inside the vehicle (central
unlocking button) .............................71
USB port .............................................238
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 216
Electronics ..................................... 316
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 188
Limited Warranty .............................22
Loading .......................................... 295
Locking (SmartKey) .......................... 66
Lowering ........................................ 310
Maintenance .................................... 28
Parking for a long period ................ 151
Pulling away ................................... 140
Raising ........................................... 307
Registration ............................... 25, 28
Reporting problems ......................... 28
Securing from rolling away ............ 149
Towing away .................................. 277
Transporting .................................. 280
Unlocking (SmartKey) ...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
Body/equipment mounting direc-
tives for trucks ................................. 26
Vehicle data ....................................... 327
Vehicle identification number .......... 316
Vehicle identification plate .............. 316
Vehicle tool kit .................................. 274
Vents
see Air vents
Voltage supply
Fuses ............................................. 280
20
Index
W
Warning
Stickers ...........................................22
Warning and indicator lamps
Brakes ...........................................219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP®.............................................. 218
ESP®function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ....................................275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ....................................222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator .............................226
Windshield washer fluid ................. 226
Washer fluid
Adding ...........................................255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ....................................107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306
Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing ...........................................306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding ...........................................255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ......................153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop
Index
21
Operating Instructions
Before the first journey
These instructions, the Maintenance Booklet and the additional equipment-related instruc­tions are integral parts of the vehicle. Keep these documents in the vehicle at all times. If you sell the vehicle, always pass on all docu­ments to the new owner.
Before you first drive off, read these docu­ments carefully and familiarize yourself with your vehicle.
For your own safety and a longer vehicle life, follow the instructions and warning notices in these Operating Instructions. Failure to observe the instructions may lead to damage to the vehicle or personal injury.
Vehicle damage caused by a failure to observe the instructions is not covered by the New Vehicle Limited Warranty.
Limited Warranty
!
Follow the instructions in this Operator's Manual about the proper operation of your vehicle as well as about possible vehicle damage. Damage to your vehicle that ari­ses from culpable contravention of these instructions is not covered by the Limited Warranty of the distributor named on the inside of the front cover.
Vehicle equipment
The Operating Instructions describe all mod­els and standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety. The equipment in your vehicle may therefore differ from that shown in the descriptions and illustrations.
The original purchase contract documenta­tion for your vehicle contains a list of all of the systems in your vehicle.
If you have questions about equipment and operation, consult any authorized Sprinter Dealer.
Proper use
Observe the following information when oper­ating your vehicle:
R
the safety notes in these operating instruc­tions
R
the technical data in these Operating Instructions
R
traffic laws and regulations
R
motor vehicle laws and safety standards
There are various warning stickers affixed to the vehicle. If you remove warning stickers, you and others may fail to recognize the dan­gers. Leave the warning stickers in their orig­inal position.
G
WARNING
Modifications to electronic components, their software as well as wiring can impair their function and/or the function of other net­worked components. In particular, systems relevant to safety could also be affected. As a result, these may no longer function as inten­ded and/or jeopardize the operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as elec­tronic components or their software. You should have all work to electrical and elec­tronic equipment carried out at a qualified specialist workshop.
The general operating permit for your vehicle could be rendered invalid if you carry out modifications to electronic components, their software as well as wiring.
22
Introduction
G
WARNING
Gases and fluids from substances that con­stitute a health hazard or react aggressively can escape even from securely closed con­tainers. When transporting such substances in the vehicle interior, your ability to concen­trate or your health could be affected during the journey. Malfunctions, short circuits or electrical component system failures may also result. There is a risk of an accident and fire.
Do not store or transport any substances in the vehicle interior which are hazardous to health or react aggressively.
These instructions must also be observed for vehicles where the cargo compartment is not fully separated from the driver's cab.
Partition with door/window: always keep the door/window in the partition closed during transport.
Examples of substances that are hazardous to health and/or react aggressively:
R
Solvents
R
Fuel
R
Oil and grease
R
Cleaning agents
R
Acids
Protection of the environment
Economic and environmentally aware driving
H
Environmental note
Daimler's declared policy is one of compre­hensive environmental protection.
The objectives are for the natural resources that form the basis of our existence on this planet to be used sparingly and in a manner that takes the requirements of both nature and humanity into account.
You too can help to protect the environment by operating your vehicle in an environmen­tally responsible manner.
Fuel consumption and the rate of engine, transmission, brake and tire wear are affected by these factors:
R
operating conditions of your vehicle
R
your personal driving style
You can influence both factors. You should bear the following in mind:
Operating conditions:
R
avoid short trips as these increase fuel con­sumption.
R
always make sure that the tire pressures are correct.
R
do not carry any unnecessary weight.
R
remove roof racks once you no longer need them.
R
a regularly serviced vehicle will contribute to environmental protection. You should therefore adhere to the service intervals.
R
always have service work carried out at a qualified specialist workshop.
Personal driving style:
R
do not depress the accelerator pedal when starting the engine.
R
do not warm up the engine when the vehicle is stationary.
R
drive carefully and maintain a safe distance from the vehicle in front.
R
avoid frequent, sudden acceleration and braking.
R
change gear in good time and use each gear only up to Ô of its maximum engine speed.
R
switch off the engine in stationary traffic.
R
keep an eye on the vehicle's fuel consump­tion.
Environmental issues and recommen­dations
When prompted by this Operator's Manual to dispose of materials, please try to regenerate and recycle these materials. Observe all rel­evant environmental guidelines and regula-
Introduction
23
Z
tions when disposing of materials. This helps to protect the environment.
Operating safety and vehicle approval
Important safety notes
G
WARNING
If you do not have the prescribed service/ maintenance work or any required repairs carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte­nance work as well as any required repairs carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tension­ing Devices (ETDs) contain perchlorate mate­rial, which may require special handling and regard for the environment. The guidelines must be observed during disposal.
In California, you can find more information on the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
R
the vehicle makes contact with the ground, e.g. on a high curb or a loose road surface
R
you drive too quickly over an obstacle, e.g. a curb or a pothole
R
a heavy object hits the underbody or chas­sis component
In these or similar situations, the vehicle body/frame, the underbody, chassis compo­nents, wheels or tires could be damaged even if this is not visible from the outside. Compo­nents that have been damaged in this way can unexpectedly fail or no longer be able to assimilate the loads occurring in the event of an accident. If the underbody paneling is damaged, flammable material, such as leaves, grass or twigs, could collect between the underbody and underbody paneling. These materials could ignite if they remain in
contact with hot components of the exhaust system for an extended period.
G
WARNING
Flammable material such as leaves, grass or twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads, check the vehicle's underside regularly. In particular, remove parts of plants or other flammable materials which have become trapped. In the case of damage, contact a qualified specialist workshop.
Have the vehicle checked and repaired imme­diately at a qualified specialist workshop. If you become aware when continuing the jour­ney that driving safety has been effected, stop as soon as possible in accordance with the traffic conditions. In such cases, consult a qualified specialist workshop.
Declaration of conformity
Radio-based vehicle components
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper­ation is subject to the following two condi­tions: 1) These devices may not cause harm­ful interference. 2. This device must accept any interference received, including interfer­ence that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for com­pliance could void the user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1) These devices may not cause interference, and 2) these devices must accept any interference received, including interference that may cause undesired operation of the device".
24
Introduction
Diagnostics connection
The diagnostics connection is only intended for the connection of diagnostic equipment at a qualified specialist workshop.
G
WARNING
If you connect equipment to the diagnostics connection in the vehicle, it may affect the operation of the vehicle systems. As a result, the operating safety of the vehicle could be affected. There is a risk of an accident.
Do not connect any equipment to a diagnos­tics connection in the vehicle.
Changing the engine power output
!
Increases in engine power can:
R
change the emission values
R
cause malfunctions
R
cause consequential damage
The operating reliability of the engine is not guaranteed in all cases.
Any tampering with the engine management system in order to increase the engine power output will lead to the loss of the New Vehicle Limited Warranty and other warranty entitle­ments.
If you sell the vehicle, inform the purchaser about the changes to the engine power out­put of the vehicle. If you do not inform the buyer, this may constitute a punishable offense under national legislation.
Qualified specialist workshops
An authorized Sprinter Dealer is a qualified specialist workshop.
A qualified specialist workshop has the nec­essary specialist knowledge, tools and quali­fications to correctly carry out the work required on the vehicle.
This is especially the case for work relevant to safety. Observe the information in the Main­tenance Booklet.
The following work should always be carried out at qualified specialist workshop:
R
work relevant to safety
R
service and maintenance work
R
repair work
R
modifications as well as installations and alterations
R
work on electronic components
For this reason, we recommend an authorized Sprinter Dealer.
!
Only have work carried out on the engine electronics and its associated parts, such as control units, sensors, actuating com­ponents and connector leads, at a qualified specialist workshop. Vehicle components may otherwise wear more quickly and the vehicle's operating permit may be invalida­ted.
Registering your vehicle
We may ask our authorized Sprinter Dealers to carry out technical inspections on certain vehicles to improve their quality or safety. We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
R
you did not purchase your vehicle at an authorized Sprinter Dealer.
R
your vehicle has never been inspected at an authorized Sprinter Dealer.
It is advisable to register your vehicle with an authorized Sprinter Dealer. Please inform us as soon as possible about any change of address or vehicle ownership.
Exhaust gas aftertreatment
To function properly, exhaust gas aftertreat­ment must be operated with Diesel Exhaust Fluid (DEF) reducing agent . The DEF range is dependent on operating and driving condi­tions. Therefore, add to the DEF supply tank regularly during vehicle operation or, at the
Introduction
25
Z
latest, after receiving the first warning mes­sage via the on-board computer.
To conform to emission regulations, you must operate the vehicle with DEF and refill the supply regularly. The engine management recognizes attempts to operate the vehicle without DEF, with thinned DEF or with another reducing agent. After previous warn­ing messages, the engine management then prevents a further engine start.
If the DEF level drops below 1.5 US gal (5.5 l), the first warning message is issued and a warning tone sounds. After the message appears for the first time, and under normal driving conditions, the remaining DEF supply will last for approximately 1000 miles (1600 km).
If a reserve mark of 0.8 US gal (3.0 l) is reached, a second warning message is issued and a warning tone sequence sounds. After the first message, the DEF supply will last for approximately 1200 miles (1900 km). Subse­quently, you will only be able to start the engine a further 16 times.
You should immediately add 2.0 US gal (7.6 l) of DEF (Y page 147) or have the DEF supply reservoir filled at a qualified specialist work­shop.
When the number of remaining engine starts is 00 and the engine is restarted, the engine management prevents the vehicle from being driven at a speed exceeding 5 mph (8 km/h).
If the ; Check Engine indicator lamp lights up, the exhaust gas aftertreatment is faulty or an emission-related malfunction has occur­red (Y page 211). You will then only be able to drive a maximum 50 mi (80 km) before the engine management restricts the number of starts remaining.
If the exhaust gas aftertreatment is faulty, have it checked and repaired at a qualified specialist workshop.
Further information on DEF can be found in the "Refueling" (Y page 147) and "Service products and capacities" (Y page 320) sec­tions.
Attachments, bodies, equipment and conversions
Information about body/equipment mounting directives
!
For safety reasons, have add-on equip­ment manufactured and installed accord­ing to the Sprinter body/equipment mount­ing directives in force. These body/equip­ment mounting directives ensure that the chassis and the body form one unit and that maximum operating and road safety is ach­ieved.
We recommend for safety reasons that:
R
you carry out no other modifications to the vehicle.
R
you obtain the agreement of the distrib­utor named on the inside of the front cover for any deviations from the approved body/equipment mounting directives.
Approval from certified inspection agen­cies or official approvals cannot rule out risks to your safety.
Please observe the information concerning Mercedes-Benz Genuine Parts (Y page 27).
Further information can be obtained at any authorized Sprinter Dealer.
G
WARNING
The function of systems or components can be affected by conversions or modifications to the vehicle. They might not function prop­erly any more and/or jeopardize the opera­tional safety of the vehicle. There is an increased risk of an accident and injury.
Conversions or modifications should always be carried out at qualified specialist work­shop.
If you intend to make modifications to your vehicle, we strongly recommend that you contact the distributor named on the inside of the front cover. There you will receive all the necessary information and a charge may be levied.
26
Introduction
You alone accept the responsibility if body manufacturers or dealers make modifications that affect the final certification of the engine, the vehicle or the equipment. This also applies to the identification and documenta­tion of modifications to the affected vehicle components.
You are responsible for certification and con­firmation that:
R
all the applicable standards and regulations that are affected by the vehicle modifica­tion are met
R
the modified vehicle fulfills the vehicle safety standards and emissions laws and regulations
R
the modifications or installation of acces­sories does not affect the safety of the vehicle
We are not responsible for the final certifica­tion, product liability or warranty claims which result from the modifications. This applies to:
R
the modified components, assemblies or systems
R
any resulting noncompliance with any of the emissions laws and regulations or the motor vehicle safety standards
R
any consequences arising from the changes that make the vehicle less safe or even render it defective
We do not assume responsibility as the final­stage manufacturer or for the consequential product liability.
Notes on the radiator
Even seemingly small changes to the vehicle, such as attaching a radiator trim for winter driving, is not permitted. Do not cover up the radiator. Do not use thermal mats, insect pro­tection covers or anything similar.
Otherwise, the values of the diagnostic sys­tem may be affected. Some of these values are legally prescribed and must always be correct.
Information on the cargo compartment floor
!
The wooden or plastic cargo area floor fit­ted at the factory is an integral component of the vehicle structure. The vehicle body could be damaged if you have the load area floor removed. This then affects the secur­ing of loads and the maximum loading capacity of the lashing points is no longer guaranteed.
Therefore, do not have the load area floor removed.
Genuine Mercedes-Benz parts
!
Air bags and Emergency Tensioning Devi­ces, as well as control units and sensors for these restraint systems, may be installed in the following areas of your vehicle:
R
doors
R
door pillars
R
door sills
R
seats
R
cockpit
R
instrument cluster
R
center console
Do not install accessories such as audio systems in these areas. Do not carry out repairs or welding. You could impair the operating efficiency of the restraint sys­tems.
Have aftermarket accessories installed at a qualified specialist workshop.
H
Environmental note
We supply reconditioned assemblies and parts which are of the same quality as new parts. The same New Vehicle Limited War­ranty applies as for new parts.
The operating safety of the vehicle could be jeopardized if you use parts, tires and wheels as well as accessories relevant to safety which have not been approved by Mercedes­Benz. This could lead to malfunctions in
Introduction
27
Z
safety-relevant systems, e.g. the brake sys­tem. Only use genuine Mercedes-Benz parts or parts of equal quality. Only use tires, wheels and accessories that have been spe­cifically approved for your vehicle.
We test genuine Sprinter parts, as well as conversion parts and accessories that have been specifically approved for the type of vehicle, for:
R
reliability
R
safety
R
suitability
Despite ongoing market research, Mercedes­Benz is unable to assess other parts. There­fore, we accept no responsibility for the use of such parts in Sprinter vehicles, even if they have been officially approved or independ­ently approved by a testing center.
In some countries, certain parts are only offi­cially approved for installation or modification if they comply with legal requirements. All genuine Sprinter parts satisfy these require­ments. Make sure that all parts are suitable for your vehicle.
Always specify the vehicle identification num­ber (VIN) and engine number when ordering genuine Sprinter parts (Y page 316).
Service and vehicle operation
Maintenance and literature
The Service and Warranty Information Book­let contains detailed information on the types of warranty that your Sprinter is covered by, including:
R
New Vehicle Limited Warranty
R
Diesel Engine Limited Warranty
R
Anti-Perforation Warranty
R
Limited Warranty for Restraint Systems (only vehicles that have been sold and reg­istered in the state of Kansas)
R
Legally required Emission Performance Warranty
Replacement parts and accessories are sub­ject to the Replacement Part and Accessory Warranty of the dealer mentioned on the inside cover. You can obtain these from any authorized Sprinter dealer.
Maintenance
The Maintenance Booklet and the Service and Warranty Information Booklet describe all necessary maintenance work that should be carried out at regular intervals.
When you take the vehicle to an authorized Sprinter dealer, always be sure to bring the Maintenance/Service/Warranty Information Booklet. Your customer service advisor enters each maintenance service into the Maintenance Booklet for you.
Registering your vehicle
We may ask our authorized Sprinter Dealers to carry out technical inspections on certain vehicles to improve their quality or safety.
We can only inform you about vehicle checks if we have your registration data.
Your registration data is not stored if:
R
you did not purchase your vehicle at an authorized Sprinter Dealer.
R
your vehicle has never been inspected at an authorized Sprinter Dealer.
It is advisable to register your vehicle with an authorized Sprinter Dealer. Please inform us as soon as possible about any change of address or vehicle ownership.
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to con­tact an authorized Sprinter Dealer immedi­ately to have the problem diagnosed and rec­tified.
28
Introduction
If the problem cannot be rectified to your sat­isfaction there:
R
please discuss the problem with a manage­ment representative from the authorized Sprinter Dealer.
R
if necessary, contact the distributor named on the inside of the front cover.
Data stored in the vehicle
A wide range of electronic components in your vehicle contain data memories.
These data memories temporarily or perma­nently store technical information about:
R
the vehicle's operating status
R
events
R
malfunctions
In general, this technical information docu­ments the state of a component, a module, a system or the surroundings.
This includes, for example:
R
operating conditions of system compo­nents, e.g. fluid levels.
R
the vehicle's status messages and those of its individual components, e.g. number of wheel revolutions/speed, deceleration in movement, lateral acceleration, accelera­tor pedal position.
R
malfunctions and defects in important sys­tem components, e.g. lights, brakes.
R
the vehicle's reactions and operating sta­tuses in special driving situations. e.g. air bag deployment, intervention of stability control systems.
R
ambient conditions, e.g. outside tempera­ture.
This data is exclusively technical in nature and can be used to:
R
assist in the detection and rectification of malfunctions and defects
R
analyze vehicle functions, e.g. after an acci­dent
R
optimize vehicle functions
The data cannot be used to trace the vehicle's movements.
When you use one of the available services, technical information may be read from the event data memory and malfunction data memory.
Services include, for example:
R
repair services
R
service processes
R
warranty claims
R
quality assurance
The information is read out by employees of the service network (including manufactur­ers) using special diagnostic testers. Further information is available there if required.
After a malfunction has been rectified, the information is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are conceivable in which this technical data, in connection with other information - if neces­sary, under consultation with an authorized expert - could be traced to a person.
Examples include:
R
accident reports
R
damage to the vehicle
R
witness statements
Further additional functions which are con­tractually agreed with the customer likewise allow specific vehicle data to be obtained from the vehicle. Such additional functions include vehicle locating in an emergency, for example.
Introduction
29
Z
30
Cockpit ................................................. 32
Instrument cluster .............................. 34
Steering wheel buttons ...................... 37
Center console .................................... 37
Overhead control panel ...................... 38
Door control panel .............................. 39
Further control panels ........................ 39
31
At a glance
Cockpit
Function Page
:
Door control panel 39
;
Light switch 92
=
Combination switch
• turn signals 94
• high-beam headlamps 94
• windshield wipers 107
• rear window wiper 108
?
Cruise control lever 159
A
Steering wheel without/ with buttons 37
B
Instrument cluster 34
C
Stowage compartment
• 3.5 mm audio jack 237
• USB port 238
D
Timer for the auxiliary warm-air heater (auxiliary heating) 127
Function Page
E
• Stowage compartment with interior light 97
• Overhead control panel 38
F
Rear-view mirror 89
G
PARKTRONIC warning dis­play 167
H
Opens/closes the right­hand side window 78
I
Stowage compartment (jack and vehicle tool kit) 274
J
Glove box 230
K
Center console 37
L
Selector lever (automatic transmission) 142
M
Ignition lock 138
N
Further control panels 39
O
Steering wheel buttons 37
P
Applies/releases the park­ing brake 155
32
Cockpit
At a glance
Function Page
Q
Horn
R
Opens the hood 248
S
Steering wheel buttons 37
Cockpit
33
At a glance
Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
:
Speedometer 181
;
Tachometer 181
=
f, g Brightens/dims the instrument cluster lighting
181
?
Fuel gage with fuel filler flap location indicator 181
A
Display
Vehicles without steering wheel buttons 182
Vehicles with steering wheel buttons 184
Function Page
B
Reset button 9
34
C
Menu button 4
• changes standard display 182
• selects menus 183
D
Service button Ë
Checks the engine oil level 250
34
Instrument cluster
At a glance
Indicator and warning lamps
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
:
Speedometer with warn­ing and indicator lamps
d
ESP®warning lamp 218
ASR warning lamp 218
%
Coolant level too low 223
?
Coolant temperature too high 223
6
Restraint systems malfunc­tion 42
b
Brake fluid level too low 219
EBD malfunctioning 218
Trailer brake force booster malfunction 219
4
Engine oil level warning 222
Function Page
;
Check Engine indicator lamp 224
%
Preglow 139
Preglow system malfunc­tion 225
;
Indicator and warning lamps
G
Left-hand turn signal 94
!
ABS malfunction 218
h
Tire pressure loss or the tire pressure monitor is mal­functioning (USA only) 226
Tire pressure loss (Canada only) 292
Instrument cluster
35
At a glance
Function Page
¦
Fluid level too low in wind­shield washer/headlamp cleaning system 226
å
DEF supply low or contami­nated/thinned 182
Exhaust gas aftertreatment malfunction 221
Ä
Warning and indicator lamps, distance warning system 162
Ã
Warning and indicator lamps, Lane Keeping Assist 166
1
Door or hood open 227
Electrically operated step malfunction 227
#
Brake pads/linings worn 222
K
High-beam headlamps on (vehicle with steering wheel buttons) 94
J
Right-hand turn signal 94
:
ASR malfunction 58
BAS malfunction 218
h
ESP®malfunction 218
Function Page
È
Dirt accumulation in air fil­ter 225
6
Reserve fuel 181
Fuel filler cap open 224
:
Water in the fuel 226
#
Battery charging malfunc­tion 222
b
Bulb defective 227
=
Tachometer with warn­ing and indicator lamps
c
Parking brake applied 155
L
Low-beam headlamps on 92
K
Working speed governor (ADR) on 172
K
High-beam headlamps on (vehicle without steering wheel buttons) 94
|
Reserve fuel 224
Fuel filler cap open 224
h
ESP®malfunction 218
7
Fasten seat belts 227
i
Corresponding messages may also be
shown in the display (Y page 197).
36
Instrument cluster
At a glance
Steering wheel buttons
Function Page
:
Display 184
On-board computer oper­ation
;
Selects a submenu or adjusts the volume 184
W Up/increases the vol­ume
X Down/reduces the volume
Using the telephone 196 6 Accepts a call/starts
dialing ~ Ends a call/rejects an
incoming call
=
Scrolls from one menu to another 184
V Forwards U Back
Scrolls within a menu 184
9 Forwards : Back
Center console
Function Page
:
Stowage compartment 231
;
Audio 10 or Audio 15 (see the separate operating instructions)
=
Air-conditioning control panel 112
Paper holder
1
233
?
Center console control panel
c
Switches the left/right­hand seat heating on/off 87
z
Switches the windshield heating on/off 119
|
Switches the rear window defroster on/off 119
f
Activates/deactivates PARKTRONIC 169
1
Only on vehicles without rear-compartment climate control.
Center console
37
At a glance
Function Page
£
Switches the hazard warn­ing lamps on/off 95
à
Activates/deactivates ASR 58
à Ä
Central locking, interior/ rear compartment 71
æ
Activates/deactivates the distance warning function 162
j
Activates/deactivates Lane Keeping Assist 166
Activates/deacti-
vates Blind Spot Assist 163
A
• Stowage compartment or
• CD changer; see the sep­arate operating instruc­tions, or
B
Cup holder with: 234
• ashtray 235
• cigarette lighter 235
C
12 V socket 236
Overhead control panel
Function Page
:
Microphone for the mobile phone 236
;
Switches the reading lamp on/off, right 97
=
Switches the automatic interior lighting on/off 97
?
• Eyeglasses compartment or 231
• Anti-Theft Alarm system (ATA) 61
A
Switches the interior light­ing on/off 97
B
Switches the reading lamp on/off, left 97
38
Overhead control panel
At a glance
Door control panel
Function Page
:
Adjusts the exterior mirrors 89
;
Selects an exterior mirror 89
=
Opens/closes the left-hand side window 78
?
Opens/closes the right­hand side window 78
Further control panels
Control panel between the light switch and the steering wheel
Function Page
y
Switches the auxiliary heat­ing on/off 123
±
Switches the heater boos­ter function on/off 130
E F
Sets the working speed
172
E
Switches the working speed governor (ADR) on/off 172
´
·
Ventilates the cargo com­partment 133
Further control panels
39
At a glance
Control panel between the steering wheel and the ignition lock
Function Page
l k
Switches the central rear compartment lighting on/off 97
40
Further control panels
At a glance
Useful information .............................. 42
Occupant safety .................................. 42
Children in the vehicle ........................ 51
Pets in the vehicle ............................... 56
Driving safety systems ....................... 57
Emergency exit .................................... 60
Theft deterrent locking system ......... 61
41
Safety
Useful information
This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety.
Read the information on qualified specialist workshops (Y page 25).
Occupant safety
Restraint system introduction
The restraint system reduces the risk of vehi­cle occupants coming into contact with parts of the vehicle's interior in the event of an accident. The restraint system can also reduce the forces to which vehicle occupants are subjected during an accident.
The restraint system comprises:
R
Seat belt system
R
Air bags
R
Child restraint system
R
Child seat securing systems
The components of the restraint system work in conjunction with each other. They can only deploy their protective function if, at all times, all vehicle occupants:
R
have fastened their seat belts correctly (Y page 45)
R
have adjusted their seat and head restraint properly (Y page 82).
As the driver, you also have to make sure that the steering wheel is adjusted correctly. Observe the information relating to the cor­rect driver's seat position (Y page 82).
You also have to make sure that an air bag can inflate properly if deployed (Y page 47).
An air bag supplements a correctly worn seat belt. As an additional safety device, the air bag increases the level of protection for vehi-
cle occupants in the event of an accident. For example, if, in the event of an accident, the protection offered by the seat belt is suffi­cient, the air bags are not deployed. When an accident occurs, only the air bags that increase protection in that particular accident situation are deployed. However, seat belts and air bags generally do not protect against objects penetrating the vehicle from the out­side.
Information on restraint system operation can be found under "Deployment of Emer­gency Tensioning Devices and air bags" (Y page 49).
For more information about children traveling with you in the vehicle and on child restraint systems, see "Children in the vehicle" (Y page 51).
Important safety notes
G
WARNING
Modifications to the restraint system, may cause it to no longer work as intended. The restraint system may then not perform its intended protective function and may fail in an accident or trigger unexpectedly, for example. This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system. Never tamper with the wiring, the electronic components or their software.
If it is necessary to modify an airbag system to accommodate a person with disabilities, con­tact an authorized Sprinter dealership for details. USA only: contact our Customer Assistance Center at 1‑877‑762‑8267 for details.
Restraint system warning lamp
The restraint systems functions are checked after the ignition is switched on and at regular intervals when the engine is running. This
42
Occupant safety
Safety
allows malfunctions to be detected in good time.
When the ignition is switched on, the 6 restraint system warning lamp in the instru­ment cluster lights up. It goes out no later than a few seconds after the vehicle is star­ted. The components of the restraint system are on standby.
A malfunction has occurred if the 6 restraint system warning lamp:
R
does not light up after the ignition is switched on.
R
does not switch off after a few seconds.
R
goes out, but then lights up again, e.g. when the engine is running.
G
WARNING
If restraint system is malfunctioning, restraint system components may be triggered unin­tentionally or might not be triggered at all in the event of an accident with a high rate of vehicle deceleration. This can affect the Emer­gency Tensioning Device or air bag, for exam­ple. This poses an increased risk of injury or even fatal injury.
Have the restraint system checked and repaired in a qualified specialist workshop as soon as possible.
Seat belts
Introduction
Seat belts are the most effective means of restricting the movement of vehicle occu­pants in the event of an accident or the vehi­cle rolling over. This reduces the risk of vehi­cle occupants coming into contact with parts of the vehicle interior or being ejected from the vehicle. Furthermore, the seat belt helps to keep the vehicle occupant in the best posi­tion in relation to the air bag.
The seat belt system comprises:
R
Seat belts
R
Emergency Tensioning Devices and seat belt force limiters for the driver's and front­passenger seat belts
On vehicles with two seats on the front­passenger side, both seat belts on the front-passenger side have an Emergency Tensioning Device. Only the seat belt on the outer front-passenger seat has a seat belt force limiter.
The seat belt system only includes Emer­gency Tensioning Devices and seat belt force limiters for the driver and front passenger if the vehicle is equipped with a driver's air bag.
If the seat belt is pulled out of the belt outlet quickly or with a jerky movement, the belt retractor locks. The belt strap cannot be extracted any further.
The Emergency Tensioning Device tightens the seat belt in an accident, pulling the belt close against the body. However it does not pull the vehicle occupant back in the direction of the backrest.
The Emergency Tensioning Device does not correct an incorrect seat position or the rout­ing of an incorrectly fastened seat belt.
When triggered, seat belt force limiters help to reduce the force exerted by the seat belt on the vehicle occupant.
The seat belt force limiters are synchronized with the front air bags, which absorb part of the deceleration force. This can reduce the force exerted on the vehicle occupants during an accident.
!
If the front-passenger seat is unoccupied, do not insert the belt tongue into the buckle of the front-passenger seat. This may oth­erwise lead to the triggering of the Emer­gency Tensioning Device in the event of an accident, which will then need to be replaced.
Vehicles with two seats on the front­passenger side: the Emergency Tensioning Device of the inner front-passenger seat is
Occupant safety
43
Safety
Z
triggered independently of the lock status of the seat belt.
Important safety notes
The use of seat belts and child restraint sys­tems is required by law in:
R
all 50 states
R
the U.S. territories
R
the District of Columbia
R
all Canadian provinces
Even where this is not required by law, all vehicle occupants should correctly fasten their seat belts before starting the journey.
G
WARNING
If the seat belt is incorrectly fastened, it can­not protect as intended. Furthermore, an incorrectly fastened seat belt can cause addi­tional injury, for example, in an accident, dur­ing braking or when abruptly changing direc­tion. This poses an increased risk of injury or even fatal injury.
Make sure that all vehicle occupants are seated properly with a correctly fastened seat belt.
G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back­rest to an almost vertical position. When brak­ing or in the event of an accident, you could slide underneath the seat belt and sustain abdomen or neck injuries, for example. This poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning your journey. Always ensure that the backrest is in an almost vertical position and that the shoulder section of your seat belt is routed across the center of your shoulder.
G
WARNING
Persons under 5 ft (1.50 m) in height cannot fasten the seat belt correctly without an addi­tional suitable restraint system. If the seat
belt is incorrectly fastened, it cannot protect as intended. Furthermore, an incorrectly fas­tened seat belt can cause additional injury, for example, in an accident, during braking or an abrupt change of direction. This poses an increased risk of injury or even fatal injury.
For this reason, always secure persons under 5 ft (1.50 m) in height in suitable restraint systems.
If a child younger than 12 years and under 5 ft (1.50 m) in height is traveling in the vehicle:
R
always secure the child in a child restraint system suitable for this vehicle. The child restraint system must be appropriate to the age, weight and size of the child
R
always observe the instructions and safety notes in the "Children in the vehicle" sec­tion of this Operator's Manual (Y page 51) in addition to the child restraint system manufacturer's installa­tion instructions
G
WARNING
The seat belts may not perform their intended protective function if:
R
they are damaged, modified, extremely dirty, bleach or dyed
R
the seat belt buckle is damaged or extremely dirty
R
the Emergency Tensioning Devices, belt anchorages or inertia reels have been modi­fied
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi­fied or damaged seat belts may tear or fail, e.g. in an accident. Modified Emergency Ten­sioning Devices could accidentally trigger or fail to deploy when necessary. This poses an increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten­sioning Devices, belt anchorages or inertia reels. Make sure that the seat belts are undamaged, not worn out and clean. Follow­ing an accident, have the seat belts checked
44
Occupant safety
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immediately at a qualified specialist work­shop.
Only use seat belts that have been approved for your vehicle by the sales organization named on the inside cover. Any such modifi­cations could invalidate the vehicle's general operating permit.
Proper use of the seat belts
Observe the safety notes on the seat belt (Y page 44).
All vehicle occupants must be wearing the seat belt correctly before beginning the jour­ney. Also make sure that all vehicle occu­pants are always wearing the seat belt cor­rectly while the vehicle is in motion.
When fastening the seat belt, always make sure that:
R
the seat belt tongue is only inserted to the belt buckle belonging to that seat.
R
the seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter coat.
R
the seat belt is not twisted.
Only then can the forces which occur be distributed over the area of the belt.
R
the shoulder section of the belt is always routed across the center of your shoulder.
The shoulder section of the belt must not come into contact with your neck or be routed under your arm. Where possible, adjust the seat belt to the appropriate height.
R
the lap belt passes tightly and as low down as possible across your lap.
The lap belt must always be routed across your hip joints and not across your abdo­men. This applies particularly to pregnant women. If necessary, push the lap belt down to your hip joint and pull it tight using the shoulder section of the belt.
R
the seat belt is not routed across sharp, pointed or fragile objects.
If you have such items located on or in your clothing, e.g. pens, keys or eyeglasses, store these in a suitable place.
R
only one person is using a seat belt at a time.
Infants and children must never travel sit­ting on the lap of a vehicle occupant. In the event of an accident, they could be crushed between the vehicle occupant and seat belt.
R
objects are never secured with a seat belt if the seat belt is also being used by one of the vehicle's occupants.
Seat belts are only intended to secure and restrain vehicle occupants. Always observe the "Loading guidelines" for securing objects, luggage or loads (Y page 240).
Fastening and adjusting seat belts
Please take note of the safety notes on seat belts (Y page 44) and the notes on their cor­rect use (Y page 45).
Illustration
Occupant safety
45
Safety
Z
X
Adjust the seat (Y page 82). The seat backrest must be in an almost upright position.
X
Pull the seat belt smoothly from belt sash guide = and engage belt tongue ; into belt buckle :.
X
If necessary, pull upwards on the shoulder section of the seat belt to tighten the belt across your body.
The shoulder section of the belt must always run over the center of the shoulder. Adjust the belt outlet if necessary.
X
To raise: slide belt guide = upwards. The belt outlet engages in various posi­tions.
X
To lower: press belt guide release ? and slide belt guide = downwards.
X
Let go of belt guide release ? in the desired position and make sure that the belt guide engages.
All seat belts in the vehicle, except the driv­er's seat belt, are equipped with a special seat belt retractor to secure child restraint sys­tems properly. Further information can be found under "Special seat belt retractor" (Y page 52).
Releasing seat belts
!
Make sure that the seat belt is fully rolled up. Otherwise, the seat belt or belt tongue will be trapped in the door or in the seat mechanism. This could damage the door, the door trim panel and the seat belt. Dam­aged seat belts can no longer fulfill their
protective function and must be replaced. Visit a qualified specialist workshop.
X
Press release button :, hold belt tongue ; firmly and guide it back towards belt outlet =.
Belt warning for drivers and co-drivers
The 7 seat belt warning lamp in the instru­ment cluster is a reminder for all occupants to fasten their seat belts. It may light up contin­uously or flash. A warning tone may also sound.
Regardless of whether the driver has already fastened their seat belt, the 7 seat belt warning lamp lights up for 6 seconds each time the ignition is switched on. After the engine is started, it goes out as soon as the driver's seat belt had been fastened.
If the driver's seat belt is not fastened after the engine is started, an additional warning tone will sound. This warning tone switches off after a maximum of 6 seconds or once the driver's seat belt is fastened.
If a vehicle speed of 15 mph (25 km/h) is exceeded and the driver has still not fastened their seat belt, a warning tone sounds again. The warning tone sounds for 60 seconds or until the driver has fastened their seat belt.
46
Occupant safety
Safety
If the driver unfastens their seat belt during the journey, the belt warning is automatically activated again.
i
For more information on the 7 seat
belt warning lamp, see "Warning and indi­cator lamps in the instrument cluster" (Y page 227).
Air bags
Introduction
The installation point of an air bag can be rec­ognized by the SRS/AIR BAG or AIR BAG sym­bol.
An air bag complements the correctly fas­tened seat belt. It is no substitute for the seat belt. The air bag provides additional protec­tion in applicable accident situations.
Not all air bags are deployed in an accident. The different air bag systems function inde­pendently from one another (Y page 49).
However, no system available today can com­pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury caused by an air bag due to the high speed at which the air bag must be deployed.
Important safety notes
G
WARNING
If you do not sit in the correct seat position, the air bag cannot protect as intended and could even cause additional injury when deployed. This poses an increased risk of injury or even fatal injury.
To avoid hazardous situations, always make sure that all of the vehicle's occupants:
R
have fastened their seat belts correctly, including pregnant women
R
are sitting correctly and maintain the great­est possible distance to the air bags
R
follow the following instructions
Always make sure that there are no objects between the air bag and the vehicle's occu­pants.
R
Adjust the seats properly before beginning your journey. Always make sure that the seat is in an almost upright position. The center of the head restraint must support the head at about eye level.
R
Move the driver's and front-passenger seats as far back as possible. The driver's seat position must allow the vehicle to be driven safely.
R
Only hold the steering wheel on the out­side. This allows the air bag to be fully deployed.
R
Always lean against the backrest while driv­ing. Do not lean forwards or lean against the door or side window. You may other­wise be in the deployment area of the air bags.
R
Always keep your feet in the footwell in front of the seat. Do not put your feet on the dashboard, for example. Your feet may oth­erwise be in the deployment area of the air bag.
R
For this reason, always secure persons less than 5 ft (1.50 m) tall in suitable restraint systems. Up to this height, the seat belt cannot be worn correctly.
If a child is traveling in your vehicle, also observe the following notes:
R
Always secure children under 12 years of age and less than 5 ft (1.50 m) in height in suitable child restraint systems.
R
Child restraint systems should be installed on the rear seats.
R
Always secure a child in a rearward-facing child restraint system on a suitable rear seat. The front-passenger front air bag can­not be deactivated.
R
Always observe the instructions and safety notes on "Children in the vehicle" (Y page 51) and on the "Child restraint system on the front-passenger seat" (Y page 55) in addition to the child
Occupant safety
47
Safety
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restraint system manufacturer's installa­tion instructions.
Objects in the vehicle interior may pre­vent an air bag from functioning correctly.
Before starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make sure that:
R
there are no people, animals or objects between the vehicle occupants and an air bag.
R
there are no objects between the seat, door and B-pillar.
R
no hard objects, e.g. coat hangers, hang on the grab handles or coat hooks.
R
no accessories, such as cup holders, are attached to the vehicle within the deploy­ment area of an air bag, e.g. to doors or side windows.
R
no heavy, sharp-edged or fragile objects are in the pockets of your clothing. Store such objects in a suitable place.
G
WARNING
If you modify the air bag cover or affix objects such as stickers to it, the air bag can no longer function correctly. There is an increased risk of injury.
Never modify an air bag cover or affix objects to it.
G
WARNING
Sensors to control the air bags are located in the doors. Modifications or work not per­formed correctly to the doors or door panel­ing, as well as damaged doors, can lead to the function of the sensors being impaired. The air bags might therefore not function properly any more. Consequently, the air bags cannot protect vehicle occupants as they are designed to do. There is an increased risk of injury.
Never modify the doors or parts of the doors. Always have work on the doors or door pan­eling carried out at a qualified specialist work­shop.
Front air bags
Driver's air bag : deploys in front of the steering wheel. Front-passenger front air bag ; deploys in front of and above the glove box and the center console.
When deployed, the front air bags offer addi­tional head and thorax protection for the occupants in the front seats.
Thorax bags
G
WARNING
Unsuitable seat covers may obstruct or even prevent deployment of the air bags integrated into the seats. The air bags may then fail to protect the vehicle occupants as intended. There is an increased risk of injury, possibly even fatal.
Only use seat cushions that are approved for your vehicle by the distributor named on the inside cover page.
Thorax bags : deploy next to the outer seat cushions.
48
Occupant safety
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Thorax bags are only available in combination with individual seats on the driver's and co­driver's side.
When deployed, thorax bag : offers addi­tional thorax protection. However, it does not protect the:
R
head
R
neck
R
arms
The thorax bag is deployed on the side of the impact.
Window curtain air bags
Window curtain air bags : are integrated into the side of the roof frame above the front doors.
When deployed, the window curtain air bag enhances the level of protection for the head. However, it does not protect the chest or arms.
In the event of a side impact, the window cur­tain air bag is deployed on the side on which the impact occurs.
If the system determines that they can offer additional protection to that provided by the seat belt, a window curtain air bag may be deployed in other accident situations (Y page 49).
Deployment of Emergency Tensioning Devices and air bags
Important safety notes
G
WARNING
The air bag parts are hot after an air bag has been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a deployed air bag replaced at a qualified spe­cialist workshop as soon as possible.
G
WARNING
A deployed air bag no longer offers any pro­tection and cannot provide the intended pro­tection in an accident. There is an increased risk of injury.
Have the vehicle towed to a qualified special­ist workshop in order to have a deployed air bag replaced.
It is important for your safety and that of your passenger to have deployed air bags replaced and to have any malfunctioning air bags repaired. This will help to make sure the air bags continue to perform their protective function for the vehicle occupants in the event of a crash.
G
WARNING
Pyrotechnic Emergency Tensioning Devices that have been deployed are no longer opera­tional and are unable to perform their inten­ded protective function. This poses an increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten­sioning Devices which have been triggered immediately replaced at a qualified specialist workshop.
If Emergency Tensioning Devices are trig­gered or air bags are deployed, you will hear a bang, and a small amount of powder may also be released. The 6 restraint system warn­ing lamp lights up.
Only in rare cases will the bang affect your hearing. The powder that is released gener­ally does not constitute a health hazard, but it
Occupant safety
49
Safety
Z
may cause short-term breathing difficulties in people with asthma or other respiratory prob­lems. To avoid this, you may wish to get out of the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension­ing Devices (ETDs) contain perchlorate mate­rial, which may require special handling and regard for the environment. National guide­lines must be observed during disposal. In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/ index.cfm.
Method of operation
During the first stage of a collision, the restraint system control unit evaluates impor­tant physical data relating to vehicle deceler­ation or acceleration, such as:
R
duration
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direction
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intensity
Based on the evaluation of this data, the restraint system control unit triggers the Emergency Tensioning Devices during a fron­tal or rear collision.
An Emergency Tensioning Device can only be triggered, if:
R
the ignition is switched on.
R
the components of the restraint system are operational; see "Restraint system warning lamp" (Y page 42)
R
the belt tongue is engaged in the buckle on the respective front-passenger seat
Vehicles with two seats on the front­passenger side: the Emergency Tensioning Device on the inner front-passenger seat is triggered independently of the lock status of the seat belt.
If the restraint system control unit detects a more severe accident, further components of the restraint system are activated independ­ently of each other in certain frontal collision situations:
R
Front air bags
R
Window curtain air bag on the side of impact
The activation threshold of the Emergency Tensioning Devices and the air bag are deter­mined by evaluating the rate of vehicle decel­eration or acceleration which occurs at vari­ous points in the vehicle. This process is pre­emptive in nature. Deployment should take place in good time at the start of the collision.
The rate of vehicle deceleration or accelera­tion and the direction of the force are essen­tially determined by:
R
the distribution of forces during the colli­sion
R
the collision angle
R
the deformation characteristics of the vehi­cle
R
the characteristics of the object with which the vehicle has collided
Factors which can only be seen and measured after a collision has occurred do not play a decisive role in the deployment of an air bag. Nor do they provide an indication of air bag deployment.
The vehicle can be deformed considerably, without an air bag being deployed. This is the case if only parts which are relatively easily deformed are affected and the rate of decel­eration is not high. Conversely, air bags may be deployed even though the vehicle suffers only minor deformation. This is the case if, for example, very rigid vehicle parts such as lon­gitudinal body members are hit, and sufficient deceleration occurs as a result.
50
Occupant safety
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If the restraint system control unit detects a side impact or that the vehicle is rolling over, the relevant restraint system components are activated independently of one another depending on the apparent type of accident. If the system determines a need for additional protection for the vehicle occupants, the Emergency Tensioning Devices are triggered.
R
Thorax bag on the side of impact, inde­pendently of the Emergency Tensioning Device and the use of the seat belt
R
Window curtain air bag on the side of impact, independently of the use of the seat belt and independently of whether the front-passenger seat is occupied
i
Not all air bags are deployed in an acci­dent. The different air bag systems work independently of each other.
How the air bag system works is deter­mined by the severity of the accident detec­ted, especially the vehicle deceleration or acceleration and the apparent type of acci­dent:
R
frontal collision
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side impact
Children in the vehicle
Important safety notes
Accident statistics show that children secured in the rear seats are safer than chil­dren secured in the front-passenger seat. For this reason, we strongly advise that you install a child restraint system on a rear seat. Chil­dren are generally better protected there.
If a child younger than 12 years and under 5 ft (1.50 m) in height is traveling in the vehicle:
R
always secure the child in a child restraint system suitable for this vehicle. The child restraint system must be appropriate to the age, weight and size of the child
R
be sure to observe the instructions and safety notes in this section in addition to
the child restraint system manufacturer's installation instructions
G
WARNING
If you leave children unsupervised in the vehi­cle, they could set it in motion by, for example:
R
release the parking brake.
R
shift the automatic transmission out of the parking position P.
R
start the engine.
In addition, they may operate vehicle equip­ment and become trapped. There is a risk of an accident and injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle.
G
WARNING
If the child restraint system is subjected to direct sunlight, parts may get very hot. Chil­dren may burn themselves on these parts, particularly on the metal parts of the child restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with you, always ensure that the child restraint system is not exposed to direct sunlight. Pro­tect it with a blanket, for example. If the child restraint system has been exposed to direct sunlight, let it cool down before securing the child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit­ting properly. Particular attention must be paid to children.
Observe the safety notes on the seat belt (Y page 44) and the notes on correct use of seat belts (Y page 45).
Children in the vehicle
51
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A booster seat may be necessary to achieve proper seat belt positioning for children over 41 lbs (18 kg) or until they reach a height where a lap/shoulder belt can be fastened properly without a booster seat.
Special seat belt retractor
G
WARNING
If the seat belt is released while driving, the child restraint system will no longer be secured properly. The special seat belt retrac­tor is disabled and the inertia real draws in a portion of the seat belt. The seat belt cannot be immediately refastened. There is an increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten­tion to road and traffic conditions. Reactivate the special seat belt retractor and secure the child restraint system properly.
All seat belts in the vehicle, except the driv­er's seat belt, are equipped with a special seat belt retractor. When activated, the special seat belt retractor ensures that the seat belt cannot slacken once the child seat is secured.
Installing a child restraint system:
X
Make sure you observe the child restraint system manufacturer's installation instruc­tions.
X
Pull the seat belt smoothly from the belt outlet.
X
Engage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
X
Pull the seat belt out fully and let the inertia reel retract it again. While the seat belt is retracting, you should hear a ratcheting sound. The special seat belt retractor is enabled.
X
Push the child restraint system down so that the seat belt is tight and does not loosen.
Removing a child restraint system/deactivat­ing the special seat belt retractor:
X
Make sure you observe the child restraint system manufacturer's installation instruc­tions.
X
Press the belt buckle release button, hold the belt tongue and guide it back towards the belt outlet. The special seat belt retractor is deactiva­ted.
Child restraint system
The use of seat belts and child restraint sys­tems is required by law in:
R
all 50 states
R
the U.S. territories
R
the District of Columbia
R
all Canadian provinces
You can obtain further information about the correct child restraint system from any authorized Sprinter Dealer.
G
WARNING
If the child restraint system is installed incor­rectly on a suitable seat, it cannot protect as intended. The child cannot then be restrained in the event of an accident, heavy braking or sudden changes of direction. There is an increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint system manufacturer's installation instruc­tions and the notes on use. Please ensure, that the base of the child restraint system is always resting completely on the seat cush­ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use child restraint systems with the original cover designed for them. Only replace damaged covers with genuine covers.
G
WARNING
If the child restraint system is installed incor­rectly or is not secured, it can come loose in the event of an accident, heavy braking or a
52
Children in the vehicle
Safety
sudden change in direction. The child restraint system could be thrown about, strik­ing vehicle occupants. There is an increased risk of injury, possibly even fatal.
Always install child restraint systems prop­erly, even if they are not being used. Make sure that you observe the child restraint sys­tem manufacturer's installation instructions.
You will find further information on stowing objects, luggage or loads under "Loading guidelines" (Y page 240).
G
WARNING
Child restraint systems or their securing sys­tems which have been damaged or subjected to a load in an accident can no longer protect as intended. The child cannot then be restrained in the event of an accident, heavy braking or sudden changes of direction. There is an increased risk of injury, possibly even fatal.
Replace child restraint systems which have been damaged or subjected to a load in an accident as soon as possible. Have the secur­ing systems on the child restraint system checked at a qualified specialist workshop, before you install a child restraint system again.
The securing systems of child restraint sys­tems are:
R
the seat belt system
R
the LATCH-type (ISOFIX) securing rings
R
the Top Tether anchorages
i
If it is absolutely necessary to carry a child on the front-passenger seat, be sure to observe the information on "Child restraint systems on the front-passenger seat" (Y page 55).
All child restraint systems must meet the fol­lowing standards:
R
U.S. Federal Motor Vehicle Safety Stand­ards 213 and 225
R
Canadian Motor Vehicle Safety Standards 213 and 210.2
Confirmation that the child restraint system corresponds to the standards can be found on an instruction label on the child restraint system. This confirmation can also be found in the installation instructions that are inclu­ded with the child restraint system.
Observe the warning labels in the vehicle inte­rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur­ing system
G
WARNING
LATCH-type (ISOFIX) child restraint systems do not offer sufficient protective effect for children whose weight is greater than 48 lbs (22 kg) who are secured using the safety belt integrated in the child restraint system. In the event of an accident, a child might not be restrained correctly. This poses an increased risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg), only use LATCH-type (ISOFIX) child restraint systems with which the child is also secured with the vehicle seat belt. Also secure the child restraint system with the Top Tether belt, if available.
Always comply with the manufacturer's installation and operating instructions for the child restraint system used.
Before every trip, make sure that the LATCH­type (ISOFIX) child restraint system is engaged correctly in both LATCH-type (ISO­FIX) securing rings
!
When installing the child restraint system, make sure that the seat belt for the middle seat does not get trapped. The seat belt could otherwise be damaged.
Children in the vehicle
53
Safety
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:
LATCH-type (ISOFIX) securing rings
X
Install the LATCH-type (ISOFIX) child restraint system on both LATCH-type (ISO­FIX) securing rings :.
ISOFIX is a standardized securing system for specially designed child restraint systems on the rear seats. LATCH-type (ISOFIX) securing rings : for a LATCH-type (ISOFIX) child restraint system are installed between the seat cushion and the seat backrest:
R
on the outer left and right seat on rear bench seats with 3 seats
R
on the outer left seat on rear bench seats with 2 seats
Non-LATCH-type (ISOFIX) child seats may also be used and can be installed using the vehicle's seat belt system. Install the child seat according to the manufacturer's instruc­tions.
Top Tether
Introduction
Top Tether provides an additional connection between the child restraint system secured with a LATCH-type (ISOFIX) child seat mount and the vehicle. This helps reduce the risk of injury even further. If the child restraint sys­tem is equipped with a Top Tether belt, this should always be used.
Important safety notes
G
WARNING
If the Top Tether belt has been incorrectly secured, e.g. to an eyelet in the cargo com­partment, the child restraint system is not correctly kept in place. It therefore cannot perform its intended protective function in the event of an accident. There is an increased risk of injury.
Only secure the Top Tether hook to the Top Tether anchorage intended for this purpose.
Top Tether anchorages
Example: rear bench seat with 3 seats
Top Tether anchorages ; are on the bench seat legs on the rear side of the respective rear bench seat.
X
Move head restraint : upwards.
X
Install the LATCH-type (ISOFIX) child restraint system with Top Tether. Always comply with the child restraint system manufacturer's installation instructions when doing so.
54
Children in the vehicle
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X
Route Top Tether belt ? under head restraint : between the two head restraint bars.
X
Hook Top Tether hook = into Top Tether anchorage ;.
Make sure that:
R
Top Tether hook = is hooked into Top Tether anchorage ; as shown.
R
Top Tether belt ? is not twisted.
X
Tension Top Tether belt ?. Always comply with the child restraint system manufactur­er's installation instructions when doing so.
X
If necessary, move the head restraint back down again slightly (Y page 86). Make sure that you do not interfere with the cor­rect routing of Top Tether belt ?.
Child restraint system on the co-driv­er's seat
General notes
Accident statistics show that children secured in the rear seats are safer than chil­dren secured in the front-passenger seat. For this reason, Mercedes-Benz strongly advises that you install the child restraint system on a rear seat.
Rearward-facing child restraint system
The front-passenger front air bag cannot be deactivated. Always install a rearward-facing child restraint system on a suitable rear seat. Always observe the child restraint system manufacturer's installation and operating instructions.
Forward-facing child restraint system
If it is absolutely necessary to install a forward-facing child restraint system on the front-passenger seat, always move the front­passenger seat as far back as possible. The entire base of the child restraint system must always rest on the seat cushion of the front­passenger seat. The backrest of the child
restraint system must lie as flat as possible against the backrest of the front-passenger seat. The child restraint system must not be subjected to a load by the head restraint. Adjust the head restraint position accord­ingly. Always make sure that the shoulder belt strap is correctly routed from the vehicle belt outlet to the shoulder belt guide on the child restraint system. The shoulder belt strap must be routed forwards and downwards from the vehicle belt outlet. If necessary, adjust the vehicle belt outlet and the front­passenger seat accordingly.
Always observe the child restraint system manufacturer's installation and operating instructions.
Child-proof locks
Important safety notes
G
WARNING
If children are traveling in the vehicle, they could:
R
open doors, thus endangering other people or road users
R
exit the vehicle and be caught by oncoming traffic
R
operate vehicle equipment and become trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and override feature if children are traveling in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle. Never leave children unattended in the vehicle.
Child-proof lock/override feature for:
R
Sliding door (Y page 56)
R
Rear door (Y page 56)
Children in the vehicle
55
Safety
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G
WARNING
If you leave children unsupervised in the vehi­cle, they could set it in motion by, for example:
R
release the parking brake.
R
shift the automatic transmission out of the parking position P.
R
start the engine.
In addition, they may operate vehicle equip­ment and become trapped. There is a risk of an accident and injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or cold, there is a risk of injury, possibly even fatal. Never leave children unattended in the vehicle.
G
WARNING
If the child restraint system is subjected to direct sunlight, parts may get very hot. Chil­dren may burn themselves on these parts, particularly on the metal parts of the child restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with you, always ensure that the child restraint system is not exposed to direct sunlight. Pro­tect it with a blanket, for example. If the child restraint system has been exposed to direct sunlight, let it cool down before securing the child in it. Never leave children unattended in the vehicle.
Child-proof locks for the sliding door and rear door
Sliding door
Rear door
:
Child safety bolt
2
Door secured – then make sure that the child-proof locks are working properly.
3
Door released
The child-proof lock on the doors enable you to secure each door individually.
A door with an activated child-proof lock can­not be opened from the inside. If the vehicle is unlocked, the door can be opened from the outside.
Pets in the vehicle
G
WARNING
If you leave animals unattended or unsecured in the vehicle, they could press buttons or switches, for example.
56
Pets in the vehicle
Safety
As a result, they could:
R
activate vehicle equipment and become trapped, for example
R
activate or deactivate systems, thereby endangering other road users
Unsecured animals could also be flung around the vehicle in the event of an accident or sud­den steering or braking, thereby injuring vehi­cle occupants. There is a risk of an accident and injury.
Never leave animals unattended in the vehi­cle. Always secure animals properly during the journey, e.g. use a suitable animal trans­port box.
Driving safety systems
Overview
In this section, you will find information about the following driving safety systems:
R
ABS (Anti-lock Braking System)
R
ASR (Acceleration Skid Control)
R
BAS (Brake Assist System)
R
EBD (Electronic Brake Force Distribution)
R
ESP®(Electronic Stability Program)
Important safety notes
If you fail to adapt your driving style or if you are inattentive, the driving safety systems can neither reduce the risk of accident nor over­ride the laws of physics. Driving safety sys­tems are merely aids designed to assist driv­ing. You are responsible for the distance to the vehicle in front, for vehicle speed, braking in good time and for staying in your lane. Always adapt your driving style to the prevail­ing road and weather conditions and maintain a sufficient, safe distance from other road users. Drive carefully.
The driving safety systems described can only attain their maximum effectiveness when there is optimum contact between the tires
and the road can. Pay particular attention to the information regarding tires, recommen­ded minimum tire tread depth etc. under "Wheels and tires" (Y page 284).
In wintry driving conditions, always use winter tires (M+S tires) and if necessary, snow chains. This is the only way to get the full benefit from the driving safety systems described.
ABS (Anti-lock Braking System)
Important safety notes
Observe the important safety guidelines for the driving safety system (Y page 57).
G
WARNING
If ABS is faulty, the wheels could lock when braking. The steerability and braking charac­teristics may be severely impaired. Addition­ally, further driving safety systems are deac­tivated. There is an increased danger of skid­ding and accidents.
Drive on carefully. Have ABS checked imme­diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will also fail, including driving safety systems. Observe the information relating to the ! warning lamp (Y page 218).
ABS regulates brake pressure in such a way that the wheels do not lock when you brake. This allows you to continue steering the vehi­cle when braking.
ABS works from a speed of about 5 mph (8 km/h), regardless of road-surface condi­tions. ABS works on slippery surfaces, even when you only brake gently.
The yellow ! warning lamp in the instru­ment cluster lights up when the ignition is switched on. The lamp goes out when the engine starts running.
Driving safety systems
57
Safety
Z
Braking
If ABS intervenes when braking, you will feel a pulsating in the brake pedal.
The pulsating brake pedal can be an indica­tion of hazardous road conditions and func­tions as a reminder to take extra care while driving.
X
If ABS intervenes: continue to depress the brake pedal with force until the braking sit­uation is over.
X
To make a full brake application:
depress the brake pedal with full force.
ASR (acceleration skid control)
General notes
Important safety notes
Observe the important safety guidelines for the driving safety system (Y page 57).
ASR can neither reduce the risk of an accident nor suspend the laws of physics if the driver does not pay attention when pulling away or accelerating. ASR is only an aid. Always adapt your driving style to suit the prevailing road and weather conditions.
Vehicles without steering wheel buttons: if ASR is malfunctioning, the : indicator lamp lights up while the engine is running and the engine power may be reduced (Y page 218).
ASR significantly improves traction, i.e. the transmission of power from the tires to the road surface, and thus increases the vehicle's driving stability. If the driving wheels start to spin, ASR brakes individual drive wheels and limits the engine torque. ASR thus signifi­cantly assists you when pulling away and accelerating, especially on wet or slippery roads.
If traction on the road surface is not sufficient, even ASR will not allow you to pull away with­out difficulty. The type of tires and total weight of the vehicle as well as the gradient of the road also play a crucial role.
If ASR intervenes, the d warning lamp in the instrument cluster flashes.
Activating/deactivating ASR
G
WARNING
If deactivated, ASR will not attempt to stabi­lize the vehicle during pulling away and accel­eration. There is an increased risk of skidding and of an accident.
Only deactivate ASR in the situations descri­bed in the following.
!
If you deactivate ASR, ESP®will still inter-
vene to stabilize the vehicle. Frequent brak­ing automatically triggered by ESP®can
damage the brake system.
For this reason, deactivate ASR only briefly and when absolutely necessary.
When ESP®is intervening and the d warn­ing lamp in the instrument cluster is flashing, leave ASR on. In this case, only depress the accelerator pedal as far as required when pulling away.
X
Press the à button. If ASR is deactivated, the d warning lamp in the instrument cluster lights up.
ASR is automatically activated when the engine is started.
It may be best to deactivate ASR briefly in the following situations:
R
when using snow chains
R
in deep snow
R
on sand or gravel
58
Driving safety systems
Safety
If you deactivate ASR:
R
engine torque is not limited and the drive wheels are able to spin. The spinning wheels will then achieve a cutting effect for better traction.
R
traction control remains active through brake intervention. If a drive wheel attains its tire traction limit because one side of the road is slippery, for example, that wheel is braked. The traction is then increased in this situation.
R
active brake intervention by ESP®to increase driving stability remains active. The d warning lamp in the instrument
cluster flashes when ESP®is intervening.
BAS (Brake Assist System)
G
WARNING
If BAS is malfunctioning, the braking distance in an emergency braking situation is increased. There is a risk of an accident.
In an emergency braking situation, depress the brake pedal with full force. ABS prevents the wheels from locking.
Vehicles without steering wheel buttons: if the BAS driving safety system is malfunction­ing, the : warning lamp lights up while the engine is running (Y page 218).
BAS operates in emergency braking situa­tions. If you depress the brake quickly, BAS automatically increases the brake pressure, thereby reducing the stopping distance.
The brakes will function as usual once you release the brake pedal. BAS is deactivated.
EBD (electronic brake force distribu­tion)
G
WARNING
If EBD is malfunctioning, the rear wheels can lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style to the different handling characteristics. Have the brake system checked at a qualified spe­cialist workshop.
EBD monitors and controls the brake pres­sure to the rear wheels. This enables EBD to improve handling during braking.
Observe the information on warning and indi­cator lamps (Y page 218).
ESP®(Electronic Stability Program)
Important safety notes
Observe the important safety guidelines for the driving safety system (Y page 57).
G
WARNING
If ESP®is malfunctioning it will not provide any vehicle stabilization. There is an increased risk of skidding or of an accident.
Exercise caution when continuing to drive. Have ESP®checked at a qualified specialist
workshop.
!
Do not run the vehicle on a roller dyna­mometer (e.g. for performance tests). If you must operate the vehicle on a roller dynamometer, please consult a qualified specialist workshop in advance. You could otherwise damage the drive train or the brake system.
If ESP®is malfunctioning, the h warning lamp lights up while the engine is running and the engine power may be reduced (Y page 218).
Only use wheels with the recommended tire sizes. Only then will ESP®function properly.
Crosswind Assist
Crosswind Assist does not work if ESP®is deactivated or disabled because of a mal­function.
Driving safety systems
59
Safety
Z
Crosswind Assist does not react:
R
in the event of severe jolts and vibrations, e.g. as a result of uneven surfaces or pot­holes
R
if the vehicle loses traction, e.g. on snow or ice or when aquaplaning
R
to large and sudden steering movements by the driver
Crosswind Assist is operational again as soon as the driving conditions return to normal.
Crosswind Assist detects strong crosswind gusts that can impair the road holding of your vehicle when driving straight ahead. Cross­wind Assist intervenes depending on the direction and strength of the crosswind.
A stabilizing brake application helps you to keep the vehicle on track.
Information appears in the instrument cluster In the event that Crosswind Assist intervenes noticeably.
On vehicles without steering wheel but­tons: the d indicator lamp in the instru-
ment cluster flashes.
On vehicles with steering wheel buttons:
the d indicator lamp in the instrument cluster flashes and the message CrosswindCrosswind
Assist ActiveAssist Active appears in the multifunction
display.
Crosswind Assist is active above a vehicle speed of 50 mph (80 km/h) when the vehicle is driving straight ahead or cornering gently.
Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked in place. You risk injury if you exit the vehicle through the emergency exit window.
R
Make sure that nobody becomes trapped, both when closing and when opening the emergency exit window.
R
The opened emergency exit window must be held in place by another person.
Pay attention to traffic conditions.
G
WARNING
If the emergency exit window is unlocked while driving, it could open and slam shut and consequently fall down. There is a risk of an accident and injury.
Before starting off, make sure that the emer­gency exit window is locked and the locking pins are undamaged.
!
Make sure there is sufficient clearance when opening the emergency exit window. Hold the open window in position. You could otherwise damage the emergency exit window.
The emergency exit window is intended for use in an emergency only and must not be opened unless the vehicle is stationary. The emergency exit window is the first window behind the driver's seat on the driver's side. It is marked by the "Emergency Exit" label.
X
To open: position both handles : verti- cally. This will break locking pins ;. The window is unlocked.
X
Swing the window outward by the handles and hold it in this position. Make sure there is sufficient clearance when doing so.
X
To close: close the window.
60
Emergency exit
Safety
X
Position both handles : horizontally. Make sure that the locks = are inside in front of the window frame. The window is locked.
X
Replace locking pins ; at the latest before starting on a new journey. You can obtain information on this at any qualified specialist workshop.
In an emergency, or after an accident, the vehicle occupants can exit the vehicle through the emergency exit window.
Observe the following notes to make sure that the emergency exit window can be used safely in the event of an emergency:
R
Before beginning a journey, inform the vehi­cle occupants of the emergency exit win­dow and explain how to use it. Make sure to explicitly point out the risks described here.
R
Only vehicle occupants who know how to use the emergency exit window are permit­ted to sit next to it.
R
Access to the emergency exit window must remain unobstructed. Do not place any large or heavy objects on or in front of the seats next to the emergency exit window.
R
The window handles must not be used as hooks, e.g. to hang up light objects, bags or items of clothing.
R
When exiting the vehicle through the emer­gency exit window, pay attention to the vehicle height and the local conditions. Par­ticularly children and smaller adults may require assistance when exiting the vehi­cle.
Theft deterrent locking system
Immobilizer
X
To activate: remove the key from the igni­tion lock.
X
To deactivate: turn the key to position 2 in the ignition lock.
The immobilizer prevents your vehicle from being started without the correct key.
Always take the key with you and lock the vehicle when leaving the vehicle. If you leave the key in the vehicle, anyone can start the engine.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star­ted when the starter battery is fully charged, the immobilizer may be faulty. Contact an authorized Sprinter dealer or call 1-877-762-8267 (in USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
X
To arm: close all doors.
X
Lock the vehicle with the key. The indicator lamp in the central locking button (Y page 71) flashes.
X
To deactivate: unlock the vehicle with the key. The indicator lamp in the central locking button (Y page 71) goes out.
i
Cargo Van and Passenger Van only:
Unless you open a door within 40 seconds after unlocking the vehicle:
R
the vehicle will be locked again
R
the anti-theft alarm system will be armed again
If the alarm system is armed, a visual and audible alarm is triggered by the following:
R
Unlocking the vehicle from inside
R
Opening a door
R
Opening the hood
i
The alarm is not switched off, even if you immediately close the open door that has triggered it, for example.
X
To stop the alarm: press the % button on the remote control.
or
X
Insert the key into the ignition lock. The alarm stops.
Theft deterrent locking system
61
Safety
Z
Tow-away alarm
Operation
A visual and audible alarm is triggered if the inclination of the vehicle changes when the tow-away alarm is armed. This can be the case if the vehicle is raised on one side, for example.
Arming/disarming
The tow-away alarm is automatically armed approximately 20 seconds after you lock the vehicle.
The tow-away alarm is automatically deacti­vated when you unlock the vehicle.
Disarming
X
Remove the key from the ignition lock.
X
Press button :. When the button is released, indicator lamp ; in the button lights up for about 5 seconds.
X
Lock the vehicle. The tow-away alarm is disarmed.
The tow-away alarm remains disarmed until you lock the vehicle again.
Disarm the tow-away alarm when locking your vehicle and:
R
loading and/or transporting the vehicle, on a ferry or car transporter, for example
R
parking on a moving surface, as split-level garage
This will prevent false alarms.
Interior motion sensor
Operation
If the armed interior motion sensor detects motion in the vehicle interior, a visual and acoustic alarm is triggered. This can happen if someone reaches into the vehicle interior, for example.
Switching on
X
Close the side windows.
X
Make sure that nothing (such as mascots or coat hangers) are hanging on the rear-view mirror or on the grab handles on the head­liner. This will prevent false alarms.
X
Lock the vehicle. The interior motion sensor is armed after approximately 40 seconds.
Switching off
X
Unlock vehicle. The interior motion sensor automatically switches off.
Deactivating
X
Remove the key from the ignition lock.
X
Press button :. When the button is released, indicator lamp ; of the button lights up for about 5 seconds.
X
Lock the vehicle. The interior motion sensor is deactivated.
62
Theft deterrent locking system
Safety
The interior motion sensor remains deactiva­ted until you lock the vehicle again.
Deactivate the interior motion sensor when locking your vehicle:
R
with people or animals remaining inside
R
with the side windows remaining open
R
when transporting it on a ferry or car trans­porter, for example
This will prevent false alarms.
Theft deterrent locking system
63
Safety
Z
64
Useful information .............................. 66
Key ........................................................ 66
Central locking .................................... 71
Driver's door and co-driver's door ..... 72
Sliding door ......................................... 72
Electrical step ...................................... 73
Rear doors ........................................... 75
Partition sliding door .......................... 77
Side windows ...................................... 78
65
Opening and closing
Useful information
This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety.
Read the information on qualified specialist workshops (Y page 25).
Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could otherwise open the doors while the vehicle is in motion, injuring themselves and others.
G
WARNING
Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint system. Children could otherwise injure themselves on parts of the vehicle. They could be severely or even fatally injured by prolonged exposure to intense heat or cold.
If children open a door, they could:
R
injure other people
R
get out of the vehicle and thereby injure themselves or be injured by a passing vehi­cle
R
severely injure themselves by falling down, in particular due to the vehicle height
Always take the key with you when leaving the vehicle, even if you are only leaving for a short time.
G
WARNING
If you attach heavy or large objects to the SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the SmartKey. Remove any bulky key rings before inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
R
with electronic devices, e.g. a mobile phone or another key with remote control
R
with metallic objects, e.g. coins or metal foil
R
in metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote controls with a folding key, or 4 mechanical keys. In this Operator's Manual, both the mechanical keys and the keys with remote control are referred to as keys. The remote control key has a range of up to 32 ft (10 m). Use the remote control of the key only when in immediate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the scope of delivery for the vehicle must be pro­grammed before use. Further information can be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the driver's door and/or the following centrally if the factory settings have not been changed:
R
the driver's and the co-driver's door
R
the sliding doors
R
the rear doors
i
If the driver's or co-driver's door is not closed, the corresponding door is not locked. If a sliding door or a rear door is not closed properly, none of the rear doors are locked.
66
Key
Opening and closing
If there is a key is in the ignition lock, the remote control is inoperative. When locking or unlocking the vehicle with the remote con­trol, always pay attention to the indicator lamp signaling. Also check the locking knobs of the doors.
Unlocking/locking the vehicle with the remote control
Remote control with an integrated folding key
:
5 To unlock the sliding doors and the rear door
;
% To unlock the driver's door only or unlock the vehicle centrally
=
& To lock the vehicle centrally
?
Key release button
A
Battery check lamp
X
To unlock the driver's door: press the
% button. The turn signals flash once. The theft deter­rent locking system is deactivated.
X
To unlock the sliding doors and the rear door: press the 5 button.
The turn signals flash once.
X
To unlock centrally: unlock the driver's door.
X
Press the % button again within 2 sec­onds. The turn signals flash once.
i
If the surround lighting has been switched on using the on-board computer (Y page 193), it goes on when the vehicle is unlocked.
If you do not open a Cargo Van or Passenger Van within approximately 40 seconds of unlocking:
R
the vehicle is locked again.
R
the theft deterrent locking system is armed again.
X
To lock centrally: press the & button. The indicator lamps flash three times when the theft deterrent locking system has been armed and all doors have been closed.
X
Check the locking knobs on all the doors. The locking knobs must all be in the low­ered position.
Unlocking/locking the vehicle with the mechanical key or the folding key
The anti-theft alarm system (ATA) is triggered if you unlock and open the driver's door or the rear door with the mechanical key or the fold­ing key.
The alarm can be disabled in the following two ways:
X
Press the % or & button on the remote control.
Or
X
Insert the key into the ignition lock.
Key
67
Opening and closing
Z
Driver's door
Rear door
1
Locked
2
Unlocked
X
To unlock the driver's or rear door: press the key release button on the remote con­trol. The key folds out.
X
Insert the key fully into the door lock and turn it to position 2. The door is unlocked.
X
To lock the vehicle: lock all doors except the driver's door and, if necessary the rear door, from inside. To do this, press down the door locking buttons.
X
Press the key release button on the remote control. The key folds out.
X
Insert the key fully into the driver's door lock and turn it to position 1. The driver's door is locked.
Remote control battery
Important safety notes
G
WARNING
Batteries contain toxic and corrosive substan­ces. If batteries are swallowed, it can result in severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If a battery is swallowed, seek medical attention immediately.
H
Environmental note
Batteries contain dangerous substances. It is against the law to dispose of them with the household rubbish. They must be collected separately and recycled to protect the environment.
Dispose of batteries in an environmentally friendly manner. Take discharged batteries to a qualified spe­cialist workshop or a special collection point for used bat­teries.
The key batteries contain perchlorate mate­rial, which may require special handling and regard for the environment. Check with your local government’s disposal guidelines. Cali­fornia residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/ index.cfm.
We recommend that you have batteries changed at a qualified specialist workshop.
Checking the batteries
X
Press the % or & button for longer than two seconds. If battery indicator lamp (Y page 66) lights up briefly, the batteries in the remote con-
68
Key
Opening and closing
trol still have sufficient charge. Otherwise, change the batteries immediately.
i If the remote control is checked within the
signal reception range of the vehicle, press­ing the & or % button:
R
lock or
R
unlock the vehicle
Changing batteries
You need a CR 2025 2 3 V cell battery, which can be obtained from any qualified specialist workshop.
When changing the batteries, do not press any of the buttons on the remote control.
X
Press release button ;. The key folds out.
X
Remove battery compartment cover : in the direction of the arrow.
X
Remove the batteries from the battery tray.
X
Insert the new batteries into the battery tray with the positive pole facing upwards. Use a lint-free cloth to do so.
X
Align battery compartment cover : and push it on until it audibly engages.
X
Check the function of all the remote control buttons on the vehicle.
Key
69
Opening and closing
Z
Problems with the key/remote control
Problem
Possible causes/consequences and MM Solutions
It is no longer possible to lock the vehicle using the remote con­trol.
The turn signals do not flash when the vehicle is locked.
The doors are not closed properly.
X
Close the doors properly and lock the vehicle again.
The central locking system has malfunctioned.
X
Lock the vehicle using the folding key (Y page 66).
X
Have the central locking system checked as soon as possible at a qualified specialist workshop.
It is no longer possible to lock or unlock the vehicle using the remote control.
The key battery is weak or discharged.
X
Point the remote control at the driver's door handle from very close range and press the % or & button.
If this does not work:
X
Replace the key battery (Y page 69).
or
X
Lock the vehicle using the folding key (Y page 66).
The remote control is faulty.
X
Lock the vehicle using the folding key (Y page 66).
X
Have the key checked at a qualified specialist workshop.
The key cannot be turned in the ignition lock.
The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn the steering wheel from side to side while doing so.
The engine cannot be started using the key.
The on-board voltage is too low.
X
Switch off all non-essential consumers, such as interior lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary (Y page 263).
or
X
Jump-start the vehicle (Y page 276).
or
X
Consult a qualified specialist workshop.
You have lost a key.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the mechanical locks replaced.
70
Key
Opening and closing
Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could otherwise open the doors while the vehicle is in motion, injuring themselves and others.
G
WARNING
Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint system. Children could otherwise injure themselves on parts of the vehicle. They could be severely or even fatally injured by prolonged exposure to intense heat or cold.
If children open a door, they could:
R
injure other people
R
get out of the vehicle and thereby injure themselves or be injured by a passing vehi­cle
R
severely injure themselves by falling down, in particular due to the vehicle height
Always take the key with you when leaving the vehicle, even if you are only leaving for a short time.
You can open a locked front door from the inside at any time. You can open a locked sliding door or rear door from the inside if it has been previously unlocked from inside.
Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally lock/unlock either the entire vehicle or just the sliding doors and rear doors from the inside.
X
To lock/unlock the entire vehicle: press the upper à central locking button when the doors are closed. When the entire vehicle is locked, the indi­cator lamp in the à central locking but­ton lights up.
i
If the key has been removed or is in posi-
tion 0 in the ignition lock, the indicator lamp in the à central locking button remains lit for 5 seconds.
X
To lock/unlock the sliding doors and rear doors: press the lower section of the
Ä central locking button when the doors are closed. When the sliding doors and rear doors are locked, the indicator lamp in the upper à central locking button lights up.
Automatic locking
General notes
The vehicle locks automatically as standard once a speed of 9 mph (15 km/h) has been reached. Depending on the vehicle's equip­ment, the doors may be locked automatically once the ignition is switched on. Information on the functions of the automatic locking
Central locking
71
Opening and closing
Z
mechanism of your vehicle can be obtained from any authorized Sprinter Dealer.
If the automatic locking when driving function is activated, there is a risk of being locked out when the vehicle is pushed or towed.
For this reason, deactivate the automatic locking when driving function:
R
before pushing the vehicle
R
before towing the vehicle
If activated, automatic locking is deactivated when the vehicle is unlocked or locked using the central locking button.
Automatic locking is reactivated after the ignition is switched off or a door is opened with the vehicle stationary.
Activating automatic locking when driv­ing
X
Turn the key to position 1 or 2 in the ignition lock when the doors are closed.
X
For the entire vehicle: press the upper
à central locking button until the indi­cator lamp in the button flashes four times.
X
For the sliding doors and rear doors only: press the Ä lower central locking
button until the indicator lamp in the à upper button flashes four times.
Deactivating automatic locking when driving
X
Turn the key to position 1 or 2 in the ignition lock when the doors are closed.
X
For the entire vehicle: press the à upper central locking button until the indi­cator lamp in the button flashes twice.
X
For the sliding doors and rear doors only: press the Ä lower central locking
button until the indicator lamp in the à upper button flashes twice.
Driver's door and co-driver's door
!
Only open the doors when road and traffic conditions permit. Make sure that there is sufficient clearance when opening the doors. Otherwise, you could damage your vehicle or other vehicles.
You can open the driver's or co-driver's door from the inside at any time, even if it is locked.
X
Pull door handle :. Locking knob ; pops up.
The door opens.
Sliding door
Important safety notes
G
WARNING
If the open sliding door is not engaged, it could move on its own if the vehicle is on a slope. This could trap you or other persons. There is a risk of injury.
Always make sure that the open sliding door is engaged.
!
Only open the doors when road and traffic conditions permit. Make sure that there is sufficient clearance when opening the doors. Otherwise, you could damage your vehicle or other vehicles.
The sliding door of your vehicle can be equip­ped with an electrical access step. Observe the notes on the electrical step when opening and closing the sliding door (Y page 73).
72
Sliding door
Opening and closing
Opening/closing from the outside
The sliding door is equipped with an active retainer, which engages the door at the end stop when opened.
i
You can also lock the sliding door in place around halfway when opening/closing. The door does not have to be opened fully when getting into or out of the vehicle. The inter­mediate detent does not fully engage the sliding door.
X
To open: pull door handle :. The sliding door opens.
X
Push back the sliding door using door han­dle : until it engages.
X
Check the sliding door detent.
X
To close: slide the sliding door firmly for­wards by handle : until it closes.
Opening/closing from the inside
Interior door handle on the sliding door
The sliding door is equipped with an active retainer, which engages the door at the end stop when opened.
You can only open a sliding door from the inside if the child-proof locks have not been activated.
i
You can also lock the sliding door in place around halfway when opening/closing. The door does not have to be opened fully when getting into or out of the vehicle. The inter­mediate detent does not fully engage the sliding door.
X
To unlock: pull locking knob = upwards. Only this sliding door unlocks. The other doors remain locked.
X
To open: press button :.
X
Slide the sliding door by handle ; back to the stop.
X
Check the sliding door detent. The sliding door must be engaged.
X
To close: slide the sliding door firmly for­wards by handle ; until it engages.
X
To lock: press locking knob = down. Only the sliding door is locked. All other doors that were previously unlocked remain unlocked.
Electrical closing assist
If your vehicle is equipped with electrical clos­ing assist, you will require less force to close the sliding door.
Electrical step
Important safety notes
If you do not use the grab handle and the step, you could injure yourself when getting in and out of the vehicle.
Electrical step
73
Opening and closing
Z
In order to reduce risks:
R
draw the passengers' attention to the elec­trical step. Wait until the electrical step is fully extended.
R
do not jump out of the vehicle.
R
only use the grab handle and step. Only they are designed for such a load.
R
keep grab handles, access steps and entry sills free from dirt, e.g. mud, clay, snow and ice.
Operation and obstacle detection
Electrical step
The sliding door of your vehicle can be equip­ped with an electrical step.
X
When getting in and out of the vehicle, use the grab handles and electrical step :.
Electrical step : automatically extends when the sliding door is opened and retracts when it is closed.
Electrical step : is equipped with an obstruction detection device on the front side. If the step comes into contact with an obstacle while it is extending, it stops.
After you have removed the obstacle, you must first close the sliding door and open it once again so that the step can extend com­pletely.
i
If the electrical step obstructs loading, you can prevent the step from extending when opening the sliding door via obstacle detection. The electrical step can then remain retracted and a forklift or other lift-
ing equipment can be moved nearer to the cargo compartment.
Vehicles without steering-wheel buttons:
if the 1 indicator lamp in the instrument cluster lights up and a warning tone sounds, electrical step : is malfunctioning (Y page 227).
Vehicles with steering wheel buttons: if the Electrical StepElectrical Step message is shown in the display and a warning tone sounds, elec­trical step : is malfunctioning (Y page 216).
If electrical step : is malfunctioning, the step may only partially extend/retract or may not extend/retract at all. If a malfunction does occur, you will have to retract and lock electrical step : manually before continuing the journey (Y page 74).
Before passengers get out of the vehicle, let them know that electrical step : might not be extended.
Emergency release
!
Driving with the step extended may result
in it being damaged.
If the electrical step does not retract auto­matically, you will have to push it in and lock it into place manually before continu­ing your journey.
X
Pull R-clips ; on both rods : on the underside of the step out of their respective pins.
X
Remove washers = and detach both rods :.
74
Electrical step
Opening and closing
X
Fold rods : into the housing in the step.
X
Push the step into its housing.
i
When securing the step for the first time,
you must pierce a film with the R-clips.
X
Insert R-clips ; into the step as far as they will go through the holes on both sides of the housing. The step is secured in its housing.
Rear doors
Important safety notes
G
WARNING
If you open a rear door, you could:
R
endanger other people or road users
R
be caught by oncoming traffic
This is particularly the case if you open the rear door more than 90°. There is a risk of an accident and injury.
Only open the rear doors when traffic condi­tions permit. Always make sure that the rear doors are properly locked.
G
WARNING
If you open the rear doors to 90° (detent posi­tion), the rear lamps are no longer visible.
The vehicle is no longer sufficiently visible from the rear and will only be recognized as an obstacle at a late stage by other road users. This could lead to an accident.
Therefore, in such a situation, ensure that the vehicle is visible from the rear according to the respective national regulations, e.g. with a warning triangle.
!
Make sure that there is sufficient clear­ance when opening the rear doors. You could otherwise damage the vehicle and objects in close range of the rear doors.
You can lock the rear doors at an angle of 90°, 180° and 270°. Always make sure that the open rear door is correctly engaged in the detent.
Opening/closing from the outside
Opening the right-hand rear door
X
Pull handle :.
X
Swing the rear door to the side until it engages.
Rear doors
75
Opening and closing
Z
Opening the left-hand rear door
X
Make sure that the right-hand rear door is open and engaged.
X
Pull release handle : in the direction of the arrow.
X
Swing the rear door to the side until it engages.
Opening the rear doors to an angle of 180° or 270°
Door retainer (example: right rear door)
X
Open the rear door to about 45°.
X
Pull and hold door retainer : in the direc­tion of the arrow.
X
Open the rear door more than 90°, so that the door retainer cannot engage.
X
Release the door retainer and open the door to an angle of 180° or 270°.
Magnetic door retainer
X
With the rear door opened to an angle of 270°, push it against magnetic door retainer ; on the side wall. When the magnet on the rear door is in contact with magnetic door retainer ;, the rear door is held in this position.
i
Vehicles with 270° pivoting rear doors:
If door retainer : malfunctions while load­ing, you can swivel it 180° against the spring force and onto the door and engage it. The door retainer remains in this position and will not swivel back to its original posi­tion.
Before closing the door, release door retainer : from the detent and return it to its original position.
Closing the rear doors from the outside
X
Pull the rear door away from magnetic door retainer.
X
Close the left-hand rear door firmly from the outside.
X
Close the right-hand rear door firmly from the outside.
76
Rear doors
Opening and closing
Opening/closing from the inside
Release the lever on the inside of the right rear door.
A white section on latch ; indicates that the rear door is unlocked.
i
You can only open the locked rear doors from the inside if the child-proof locks have not been activated.
X
To unlock: slide latch ; to the left. You will see a white marking.
Only the rear door unlocks. All other doors that were previously locked remain locked.
X
To open: pull opening lever : and open the unlocked rear door.
X
Swing the rear door to the side until it engages.
X
To close: make sure that the left-hand rear door is closed.
X
Pull the rear door firmly by the door handle to close it.
X
To lock: slide latch ; to the right. The white section is no longer visible.
Only the rear door is locked. All other doors that were previously unlocked remain unlocked.
Partition sliding door
Important safety notes
G
WARNING
If the open partition sliding door is not engaged, it could move automatically while
the vehicle is in motion. This could trap you or other persons. There is a risk of an accident and injury.
Close the partition sliding door before every journey and make sure that it is engaged.
Opening/closing the partition sliding door from the cab
X
To open: turn the key counter-clockwise
=. The sliding door is unlocked.
X
Slide the sliding door to the stop in the direction of arrow ;.
X
To close: slide the sliding door in the direc­tion of arrow : until it engages. The sliding door can be locked using the key.
Opening/closing the partition sliding door from the cargo compartment
Partition sliding door
77
Opening and closing
Z
X
To unlock: press the catch in the direction of arrow =. The sliding door is unlocked.
X
Slide the sliding door to the stop in the direction of arrow :.
X
To close: slide the sliding door in the direc­tion of arrow ; until it engages.
Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts could become trapped between the side win­dow and the door frame as the side window moves. There is a risk of injury.
Make sure that nobody touches the side win­dow during the opening procedure. If some­body becomes trapped, release the switch or pull the switch to close the side window again.
G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the body are in the closing area. If somebody becomes trapped, release the switch or press the switch to open the side window again.
G
WARNING
If children operate the side windows they could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side windows. When leaving the vehicle, always take the SmartKey with you and lock the vehi­cle. Never leave children unsupervised in the vehicle.
G
WARNING
Do not leave children unsupervised in the vehicle, even if they are secured in a child restraint system. Children could otherwise
injure themselves on parts of the vehicle. They could be severely or even fatally injured by prolonged exposure to intense heat or cold.
If children open a door, they could:
R
injure other people
R
get out of the vehicle and thereby injure themselves or be injured by a passing vehi­cle
R
severely injure themselves by falling down, in particular due to the vehicle height
Always take the key with you when leaving the vehicle, even if you are only leaving for a short time.
Opening/closing the side window
Control panel (example: driver's door)
:
Power window, left
;
Power window, right
X
Turn the key to position 2 in the ignition lock.
X
Press or pull button : or ; until the cor­responding side window has reached the desired position.
If you press the switch beyond the pressure point and then release it, the window opens automatically. To stop the movement, press or pull the switch again.
78
Side windows
Opening and closing
Resetting the side windows
You must reset the side windows if there has been a malfunction or an interruption in the voltage supply.
X
Turn the key to position 2 in the ignition lock.
X
Pull the two power window switches and hold for approximately 1 second after clos­ing the side window.
Problems with the side windows
If you cannot completely open or close a side window:
If there are no objects or leaves in the window guide that prevent the sliding sunroof from closing, there has been a malfunction or the on-board voltage has been interrupted.
X
Reset the side window (Y page 79).
Side windows
79
Opening and closing
Z
80
Useful information .............................. 82
Seats .................................................... 82
Steering wheel .................................... 88
Mirrors ................................................. 89
81
Seats, steering wheel and mirrors
Useful information
This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety.
Read the information on qualified specialist workshops (Y page 25).
Seats
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R
adjust the driver's seat, head restraint, steering wheel or mirrors
R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer­ing wheel and mirror and fasten your seat belt before starting the engine.
G
WARNING
If the driver's seat is not engaged, it could move unexpectedly while the vehicle is in motion. This could cause you to lose control of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is engaged before starting the engine.
G
WARNING
When you adjust a seat, you or other vehicle occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one has any body parts in the sweep of the seat.
G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back­rest to an almost vertical position. When brak­ing or in the event of an accident, you could slide underneath the seat belt and sustain abdomen or neck injuries, for example. This poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning your journey. Always ensure that the backrest is in an almost vertical position and that the shoulder section of your seat belt is routed across the center of your shoulder.
G
WARNING
If head restraints are not installed and adjus­ted correctly, they cannot provide protection as intended. There is an increased risk of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal­led. Before driving off, make sure for every vehicle occupant that the center of the head restraint supports the back of the head at about eye level.
Your seat must be adjusted in such a way that you can wear the seat belt correctly.
Observe the following points:
R
Position the backrest in an almost vertical position so that you are sitting virtually upright. Do not drive with the backrest reclined too far back.
R
Your arms should be slightly bent when you are holding the steering wheel.
R
Avoid seat positions that prevent the seat belt from being routed correctly. The shoul­der section of the belt must be routed over the middle of your shoulder and be pulled tight against your upper body. The lap belt must always pass across your lap as low down as possible, i.e. over your hip joints.
82
Seats
Seats, steering wheel and mirrors
R
Adjust the head restraint so that it supports the back of the head at eye level.
R
The distance from the pedals should be such that you can depress them fully.
Observe also the safety notes in the section on "Air bags" (Y page 47)and "Children in the vehicle" (Y page 51).
If you swap over the head restraints for the front and rear seats, you will not be able to adjust the height and angle of the head restraints to the correct position.
Use the head restraint pad to adjust the head restraint so that it is as close as possible to the back of your head.
Before the journey, make sure the head restraints have been correctly set for each of the vehicle's passengers (Y page 86).
Driver's and co-driver's seat
:
Seat fore-and-aft adjustment
;
Lumbar support adjustment
=
Seat backrest adjustment
?
Seat height adjustment
A
Seat cushion angle adjustment
B
Seat suspension adjustment
C
Seat suspension lock
i
Depending on the seat model, some adjustments may not be available.
You can find information on rotating the front seats under "Swiveling front seats" (Y page 84).
X
To adjust the seat fore-and-aft position:
pull lever : up.
X
Slide the seat forwards or back.
X
Release lever :.
X
Slide the seat forwards or back until you hear it engage.
X
To adjust the backrest: turn handwheel
= towards the front. The seat backrest moves to a vertical posi­tion.
X
Turn handwheel = towards the rear. The seat backrest tilts towards the rear.
X
To adjust the seat height: press or pull lever ? repeatedly until you have reached the desired seat height.
X
To adjust the seat angle: turn handwheel
A towards the front. The front of the seat cushion is lowered.
X
Turn handwheel A towards the rear. The front of the seat cushion is raised.
i
The lumbar support allows you to use the backrest to increase the support provided to the lumbar spine.
When the lumbar support is correctly adjusted, it reduces strain on your back while driving.
X
To adjust the lumbar support: turn hand­wheel ; upwards. This increases the support provided to the lumbar region.
X
Turn handwheel ; downwards. This reduces the support provided to the lumbar region.
Seats
83
Seats, steering wheel and mirrors
Z
The seat suspension must be adapted to your body weight. Adjust the seat suspension only while the seat is unoccupied.
X
To adjust the seat suspension: take your weight off the seat.
X
Using handwheel B, set your body weight (40 to 120 kg) for optimum seat suspen­sion. The seat suspension will become more rigid the higher you set the weight. It will then not move as far.
If the seat moves up and down frequently and to a great extent, you can lock the seat in the lower range.
X
To engage the seat suspension lock:
turn lever C upwards. When it next moves, the seat will lock in position.
X
To release the seat suspension lock:
turn lever C to the right. The seat can now move up and down again.
Swiveling front seats
G
WARNING
If the driver's and co-driver's seats are not engaged facing the direction of travel while driving, the restraint systems may not be able to provide the intended protection. There is an increased risk of injury, possibly even fatal.
Engage the driver's and co-driver's seats so they are facing the direction of travel before starting the engine.
!
When rotating the seats, make sure that
there is sufficient space to do so.
Move the seat forward or back first. This will help to avoid contact with other parts of the interior.
Push the handbrake lever down to the stop.
The parking brake or handbrake lever could otherwise be damaged.
Seat release (example: co-driver's seat)
The driver's seat and co-driver's seat can be rotated by 50° and 180°.
The seats engage when facing in the direction of travel as well as when facing in the opposite direction and also engage at an angle of 50° to the door.
X
Make sure that the parking brake has been engaged and that the handbrake lever has been pushed down to the stop (Y page 150).
X
Adjust the steering wheel to provide the necessary space to rotate and adjust the driver's seat (Y page 88).
X
Before rotating, push the co-driver's seat forwards (Y page 83).
X
2 To rotate the seat: push lever : on the rear of the seat towards the center of the vehicle and rotate the seat slightly inwards. The rotation device is released.
X
Release lever :.
X
Turn the seat about 50° towards the out­side or inside to the desired position.
84
Seats
Seats, steering wheel and mirrors
Twin co-driver's seat
X
To fold a seat cushion forwards: lift the seat cushion out of front anchorage :.
X
Pull the seat cushion forwards slightly and out of rear anchorage ;.
X
Fold the rear edge of the seat cushion up.
i
You can stow various articles in the space
under the twin co-driver's seat.
X
To fold the seat cushion back: fold down the seat cushion by the rear edge.
X
Slide the seat cushion under the seat back­rest into rear anchorage ;.
X
Push down on the seat cushion at the front until it engages in front anchorage :.
Folding seat
G
WARNING
If the key is inserted in the partition sliding door, it may come into contact with the per­son on the folding seat. There is a risk of injury.
Always remove the key from the partition slid­ing door before a person sits on the folding seat.
Folding seat (example with partition sliding door)
X
Remove key : from the partition sliding door.
X
Pull grip ; of the catch in the direction of the arrow and fold seat cushion = up or down.
X
Release grip ; of seat cushion = in the corresponding end position.
X
Move the seat cushion = until it engages. Grip ; of the catch must lie completely on the seat frame.
Rear bench seat (Passenger Van)
G
WARNING
If the rear bench seat is not installed as descri­bed or an unsuitable rear bench seat is instal­led, the seat belts may not provide protection as intended. There is an increased risk of injury.
Install the rear bench seat as described. Only use rear bench seats that are approved for your vehicle by the distributor named on the inside cover page.
!
For safety reasons, the four-seat rear bench must only be removed or installed at a qualified specialist workshop.
Keep the seat bench mounting recesses in the vehicle floor free from dirt and foreign objects.
Seats
85
Seats, steering wheel and mirrors
Z
Locking mechanism lever on the feet of the bench seat
X
To remove the rear bench seat: swing all levers : of the bench seat completely upwards. The bench seat moves back into the seat mounting recesses on the vehicle floor.
X
Lift the bench seat upwards out of the seat mounting recesses.
i
Do not exceed the maximum permissible number of seats for models registered as passenger vehicles.
X
To install the rear bench seat: observe the prescribed installation position of the bench seat. Install the two-seat bench seat only on the driver's side.
X
Check mounting shells ; on the vehicle floor.
X
Position the bench seat in the direction of travel in corresponding mounting shells ;.
X
Slide the bench seat forwards until you hear the locking mechanisms engage.
X
Check levers : on the anchorages of the bench seat. All levers : must be flush to the vehicle floor.
Head restraints
G
WARNING
If head restraints are not installed and adjus­ted correctly, they cannot provide protection as intended. There is an increased risk of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal­led. Before driving off, make sure for every vehicle occupant that the center of the head restraint supports the back of the head at about eye level.
Do not change over the head restraints for the front and rear seats. Otherwise, it will not be possible to correctly adjust the height and angle of the head restraints.
Adjust the head restraint so that it is as close as possible to your head.
Head restraint (example: luxury head restraint on the co-driver's seat)
:
Release button
;
Head restraint height
=
Head restraint angle (luxury head restraints only)
86
Seats
Seats, steering wheel and mirrors
X
To raise: pull the head restraint up to the desired position.
X
To lower: press release button : and slide the head restraint down to the desired posi­tion.
X
To adjust the angle: hold the front part of the luxury head restraint by the lower edge and tilt it to the desired position.
X
To remove: pull the head restraint up to the stop.
X
Press release button : and pull out the head restraint.
X
To insert: insert the head restraint so that the rod with the detents is on the left when viewed in the direction of travel.
X
Press and hold release button :.
X
Push the head restraint down until it engages.
Armrests
X
To set the armrest angle: fold the armrest upwards by more than 45° ;. The armrest is released.
X
Fold armrest = forwards to the stop.
X
Slowly fold the armrest upwards to the desired position.
X
To fold the armrest up: if necessary, fold the armrest upwards : by more than 90°.
Seat heating
G
WARNING
Repeatedly switching on the seat heating can cause the seat cushion and backrest pads to become very hot. The health of persons with limited temperature sensitivity or a limited ability to react to excessively high tempera­tures may be affected or they may even suffer burn-like injuries. There is a risk of injury.
Therefore, do not switch the seat heating on repeatedly.
!
When you leave your seat, do not place anything on the seat and switch off the seat heating. Do not switch the seat heating on when the seat is not occupied, e.g. when driving without a co-driver. The seat heat­ing may otherwise overheat, causing dam­age to the seat.
The three red indicator lamps in the c button show the activated heating level 1 to
3.
The system automatically switches down from level 3 to level 2 after approximately five minutes.
The system automatically switches down from level 2 to level 1 after approximately ten minutes.
At level 1, the seat heating remains in con­tinuous operation.
Seats
87
Seats, steering wheel and mirrors
Z
X
Make sure that the key is in position 1 or 2 in the ignition lock.
X
To switch on: press the c button repeatedly until the desired heating level has been set.
X
To switch off: press the c button repeatedly until all indicator lamps go out.
If the indicator lamps of the current heating level in the c button flash, the seat heat­ing has switched off automatically. In this case, too many electrical consumers are switched on or the battery charge is not suf­ficient. The seat heating will automatically switch back to the current heating level when enough on-board voltage is available again.
Steering wheel
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R
adjust the driver's seat, head restraint, steering wheel or mirrors
R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer­ing wheel and mirror and fasten your seat belt before starting the engine.
G
WARNING
If the steering wheel is unlocked while the vehicle is in motion, it could change position unexpectedly. This could cause you to lose control of the vehicle. There is a risk of an accident.
Before starting off, make sure the steering wheel is locked. Never unlock the steering wheel while the vehicle is in motion.
G
WARNING
Children could injure themselves if they adjust the steering wheel. There is a risk of injury.
When leaving the vehicle, always take the SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the key has been removed.
:
Steering column fore-and-aft adjustment
;
Steering column height
=
Lever
X
To set the steering wheel: swing lever = down until it engages. The steering wheel is unlocked.
X
Move the steering wheel to the desired position.
X
Pull lever = up to the stop. The steering wheel is locked again.
88
Steering wheel
Seats, steering wheel and mirrors
Mirrors
Rear-view mirror
X
Anti-glare mode: push anti-glare lever : in the direction of the arrow.
Exterior mirrors
Important safety notes
G
WARNING
The additional mirrors in the exterior mirrors reduce the size of the image. Objects visible in the mirrors are closer than they appear. You could misjudge the distance from road users driving behind you when changing lanes, for instance. There is a risk of an accident.
You should therefore always determine the actual distance from road users driving behind you, e.g.:
R
by looking over your shoulder
R
by looking in the main mirror in the exterior mirror.
Adjusting manually
X
Before starting off, manually adjust the exterior mirrors in such a way that you can get a good overview of road and traffic con­ditions.
Adjusting electrically
Adjustment buttons and switches for setting the mirrors
X
Before pulling away, turn the key to position 2 in the ignition lock (Y page 138).
X
Press switch ; to position 1 for the left­hand exterior mirror or to position 2 for the right-hand exterior mirror.
X
Press adjustment button : at the top, bot­tom, right or left.
Adjust the exterior mirrors in such a way that you can get a good overview of road and traffic conditions.
i
The exterior mirrors are automatically heated at low outside temperatures.
Mirrors
89
Seats, steering wheel and mirrors
Z
90
Useful information .............................. 92
Exterior lighting .................................. 92
Interior lighting ................................... 97
Changing bulbs .................................... 99
Windshield wipers ............................ 107
91
Lights and windshield wipers
Useful information
This Operator's Manual describes all models as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are possible. Note that your vehicle may not be equipped with all of the described functions. This also applies to systems and functions relevant to safety.
Read the information on qualified specialist workshops (Y page 25).
Exterior lighting
Important safety notes
For reasons of safety, we recommend that you drive with the lights switched on even during the daytime. There may be differences in operation due to legal requirements and voluntary recommendations in some coun­tries.
Bulb failure indicator
The bulb failure indicator is only an aid. You are responsible for the proper functioning of the vehicle lighting. Insufficient or non-func­tioning vehicle lighting puts the operating safety of the vehicle at risk.
For this reason, check the condition and func­tion of your vehicle's lighting system and, if necessary, that of the trailer before each jour­ney.
The bulb failure indicator monitors all of the exterior lighting lamps, except the perimeter lamp and the trailer lighting. If a bulb fails, either the b(Y page 35) indicator lamp lights up, or you will see a corresponding message in the display (Y page 208).
i
Depending on the equipment, the bulb failure indicator can fail for all lamps with the exception of the turn signal lamps.
Light switch
Operation
1 Ã
Automatic headlamp mode/ daytime running lamps
2 $
Lights off
3 T
Parking lamps, license plate and instrument lighting
4 L
Low-beam/high-beam headlamps
5 N
Fog lamps
6 R
Rear fog lamp
If you hear a warning tone when you leave the vehicle, the lights may still be switched on.
X
Turn the light switch to $ or Ã.
or
X
If the rear fog lamp is switched on: press the light switch in to the stop.
The turn signals, high-beam headlamps and the high-beam flasher are operated using the combination switch (Y page 94).
Low-beam headlamps
X
To switch on: turn the key to position 2 in the ignition lock or start the engine.
X
Turn the light switch to position L. The L indicator lamp in the instrument cluster lights up.
Daytime running lamps
You can activate/deactivate the daytime run­ning lamps function using the on-board com­puter.
92
Exterior lighting
Lights and windshield wipers
This is not possible in countries where day­time running lamps are a legal requirement.
The daytime running lamps function must be activated using the on-board computer:
R
vehicles with steering wheel buttons (Y page 192)
R
vehicles without steering wheel buttons (Y page 183)
X
To switch on: turn the light switch to the
$ position. The low-beam headlamps, parking lamps and license plate lamp are switched on when the engine is running. The L indi­cator lamp in the instrument cluster lights up.
i
USA only:
If you turn the light switch to the T or L position, the parking lamps or low­beam headlamps switch on. If you turn the light switch to the à position, the day­time running lamps remain switched on.
i
Canada only:
If you turn the light switch to the L position, the low-beam headlamps are switched on. If you turn the light switch to the T or à position, the daytime running lamps remain switched on.
Automatic headlamp mode
G
WARNING
When the light switch is set to Ã, the low­beam headlamps may not be switched on automatically if there is fog, snow or other causes of poor visibility due to the weather conditions such as spray. There is a risk of an accident.
In such situations, turn the light switch to L.
Automatic headlamp mode is only a driving aid. You are responsible for the vehicle light­ing at all times.
Depending on ambient light, the rain and light sensor automatically switches on the parking
lamps, low-beam headlamps and the license plate lamp. This excludes weather-related impairments to visibility, such as snow, fog or spray.
If there is fog, snow or spray, turn the light switch quickly from à to L. You could otherwise briefly interrupt operation of the headlamps.
X
To switch on automatic headlamp mode: turn the light switch to Ã.
Key in position 1 in the ignition lock: the parking lamps switch on or off automati­cally depending on the ambient light.
When the engine is running: if you activate the "daytime running lamps" function using the on-board computer, the daytime run­ning lamps are switched on. The parking lamps and low-beam headlamps also switch on or off automatically, depending on the ambient light.
When the low-beam headlamps are switched on, the L indicator lamp in the instrument cluster lights up.
Fog lamps/rear fog lamp
G
WARNING
If you suspect that driving conditions will be foggy, turn the light switch to L before you start your journey. Your vehicle may other­wise not be visible and you could endanger yourself and others.
G
WARNING
In low ambient lighting or foggy conditions, only switch from position à to L with the vehicle at a standstill in a safe location.
Switching from à to L will briefly switch off the headlamps. Doing so while driv­ing in low ambient lighting conditions may result in an accident.
X
Turn the ignition key to position 2 in the ignition lock or start the engine.
X
Turn the light switch to L or T.
Exterior lighting
93
Lights and windshield wipers
Z
i
If your vehicle is only equipped with one rear fog lamp, you must turn the light switch to L.
i
When the light switch is set to Ã, you cannot switch on the front or rear fog lamps.
X
To switch on the front fog lamps: pull the light switch out to the first locking point. The green N indicator lamp on the light switch lights up.
X
To switch on the rear fog lamp: pull the light switch out to the second locking point. The yellow R indicator lamp on the light switch lights up.
X
To switch off the front fog lamps/rear fog lamp: push in the light switch to the
stop. The R and N indicator lamp on the light switch go out.
Combination switch
Turn signal lamps
:
To indicate a right turn
;
To indicate a left turn
X
To indicate: press the combination switch in desired direction : or ; until it engages. The combination switch automatically returns to its original position after large steering movements.
X
To indicate briefly: press the combination switch briefly in desired direction : or ;. The corresponding turn signal flashes three times.
High-beam headlamps and high-beam flasher
:
High-beam headlamps
;
High-beam flasher
X
To switch on the high-beam headlamps:
switch on the low-beam headlamps (Y page 92).
X
Press combination switch : forwards. The K indicator lamp in the instrument cluster lights up.
i
In the à position, the high-beam head-
lamps are only switched on when it is dark and the engine is running.
X
To switch off the high-beam headlamps:
move the combination switch back to its normal position. The K indicator lamp in the instrument cluster goes out.
X
To switch on the high-beam flasher: turn the key to position 1 or 2 in the ignition lock.
X
Pull the combination switch briefly in direc­tion of arrow ;.
94
Exterior lighting
Lights and windshield wipers
Cornering lamps
The cornering lamps improve the illumination of the road over a wide angle in the direction you are turning, enabling better visibility in tight bends, for example.
The cornering light function switches on automatically, if:
R
you are traveling at a speed of less than 25 mph (40 km/h) and you switch on a turn signal or turn the steering wheel.
R
you are traveling at a speed between 25 mph (40 km/h) and 43 mph (70 km/h) and turn the steering wheel.
The cornering lamp may remain lit for a short time, but is automatically switched off after no more than 3 minutes.
i
If reverse gear is engaged the lamp on the opposite side of the vehicle switches on instead.
Hazard warning lamps
G
WARNING
The rear exterior light will be covered if you:
R
open the rear doors by 90°
R
open the rear dropside.
The vehicle will then be difficult for other road users to see or will not be seen by them at all, particularly if it is dark or visibility is poor. There is a risk of an accident.
You should therefore ensure in this and simi­lar situations that the vehicle is visible from the rear in accordance with the relevant national regulations, by using the warning tri­angle, for instance.
Hazard warning lamp switch
X
To switch on/off: press the £ hazard warning lamp switch.
If you have indicated a turn while the hazard warning lamps are switched on, only the turn signal lamps on the side of the vehicle selec­ted will light up.
The hazard warning lamps switch on auto­matically if:
R
an air bag is deployed.
R
you brake sharply and bring the vehicle to a halt from a speed of more than 45 mph (70 km/h).
If the hazard warning lamps have been switched on automatically, press the £ hazard warning lamp switch to switch them off.
i
The hazard warning lamps work even
when the ignition is switched off.
Headlamp cleaning system
The headlamps are cleaned automatically with a high-pressure water jet if the "Wipe with washer fluid" function is activated (Y page 107) while the low-beam headlamps are on and the engine is running.
You can find information on refilling washer fluid in the "Maintenance and care" section (Y page 255).
Exterior lighting
95
Lights and windshield wipers
Z
Highbeam Assist
General notes
You can use this function to set the head­lamps to change between low beam and high beam automatically. The system recognizes vehicles with their lights on, either approach­ing from the opposite direction or traveling in front of your vehicle, and consequently switches the headlamps from high beam to low beam.
Once the system no longer detects any other vehicles, it reactivates the high-beam head­lamps.
The system's optical sensor is located behind the windshield near the overhead control panel.
Important safety notes
G
WARNING
Highbeam Assist does not recognize road users:
R
who have no lights, e.g. pedestrians
R
who have poor lighting, e.g. cyclists
R
whose lighting is blocked, e.g. by a barrier
In very rare cases, Highbeam Assist may fail to recognize other road users who have lights, or may recognize them too late. In this or similar situations, the automatic high-beam head­lamps will not be deactivated or will be acti­vated regardless. There is a risk of an acci­dent.
Always carefully observe the traffic conditions and switch off the high-beam headlamps in good time.
Highbeam Assist cannot take into account road, weather or traffic conditions. Highbeam Assist is only an aid. You are responsible for adjusting the vehicle's lighting to the prevail­ing light, visibility and traffic conditions.
In particular, the detection of obstacles can be restricted if there is:
R
poor visibility, e.g. due to fog, heavy rain or snow
R
dirt on the sensors or anything else cover­ing the sensors
Activating/deactivating Highbeam Assist
X
To activate: switch on the Highbeam Assist function using the on-board com­puter (Y page 192).
X
Turn the light switch to the à position.
X
Press the combination switch beyond the pressure point in the direction of arrow : (Y page 94). Highbeam Assist is active.
The _ or indicator lamp in the multifunction display lights up when it is dark and the light sensor activates the low­beam headlamps.
If you are driving at speeds above approx­imately 22 mph (35 km/h) and no other road users have been detected:
The high-beam headlamps are switched on automatically. The K indicator lamp in the instrument cluster also lights up.
If you are driving at speeds below approx­imately 19 mph (30 km/h), other road users are recognized or the roads are ade­quately lit:
The high-beam headlamps are switched off automatically. The K indicator lamp in the instrument cluster goes out. The _
or
indicator lamp in the multifunc-
tion display remains lit.
X
To deactivate: move the combination switch back to its normal position or move the light switch to another position.
The _ or indicator lamp in the multifunction display goes out.
96
Exterior lighting
Lights and windshield wipers
Headlamps fogged up on the inside
The headlamps may fog up on the inside if there is high atmospheric humidity.
X
Switch on the low-beam headlamps and drive off. The level of moisture diminishes, depend­ing on the length of the journey and the weather conditions (humidity and temper­ature).
If the level of moisture does not diminish:
X
Have the headlamps checked at a qualified specialist workshop.
Interior lighting
Switching the dashboard lighting on/ off
Overview
Standard interior light
1
Interior light switched on
2
Interior light switched off
3
Automatic control system switched on
Interior lights in the overhead control panel
:
Switches the left-hand reading lamp on/off
;
Switches the right-hand reading lamp on/ off
=
Right-hand reading lamp
?
Interior light
A
Switches the automatic control system on/off
B
Switches the interior light on/off
C
Left-hand reading lamp
If you manually switch on the interior lighting or reading lamps on the overhead control panel, they switch off automatically after 20 minutes.
Automatic control
The interior light comes on if you:
R
unlock the vehicle
R
open the driver's or the co-driver's door
R
remove the key from the ignition lock
The interior light switches off again automat­ically.
If a door is left open, the interior lighting switches off after approximately 20 minutes.
Interior lighting
97
Lights and windshield wipers
Z
Switching the rear compartment lighting on/off centrally (Passenger Van)
Rear compartment lighting switch
:
To switch on the rear compartment light­ing
;
Automatic control
=
To switch off the rear compartment light­ing
You can switch the rear compartment lighting on/off centrally on Passenger Vans that are equipped with convenience control.
There may also be a switch on the rear com­partment lights that allows you to switch them on/off separately. If you switch off rear compartment lighting =, the rear compart­ment light is switched off, regardless of the position of its own switch.
If you move the rear compartment lighting switch to center position ;, the automatic control system is switched on. When you open a door or unlock the vehicle, the rear compartment lighting then goes on automat­ically. Once the doors are closed, it switches off automatically after 20 minutes.
Switching the rear/cargo compart­ment lamp on/off
Interior light with switch (example: Cargo Van)
1
Automatic control
2
To switch off the interior lighting
3
To switch on the interior lighting
Interior light with switch (example: Passenger Van with rear-compartment air conditioning)
1
To switch on the interior lighting
2
To switch off the interior lighting
3
Automatic control
For Cargo Vans and Passenger Vans without convenience control, the switch for the inte­rior lighting is on the rear interior light in the cargo compartment/vehicle interior.
If you move the switch to automatic control, the rear/cargo compartment lamps go on when you open a door or unlock the vehicle. They switch off automatically after 20 minutes, or when you close the doors.
98
Interior lighting
Lights and windshield wipers
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