
License Agreement
READ THIS LICENSE AGREEMENT BEFORE USING
THE ELECTRONIC REFERENCE. YOUR USE OF
THE ELECTRONIC REFERENCE DEEMS THAT YOU
ACCEPT THE TERMS OF THIS LICENSE. IF YOU DO
NOT AGREE WITH THESE TERMS, YOU MAY
RETURN THIS PACKAGE WITH PURCHASE
RECEIPT TO THE DEALER FROM WHICH YOU PURCHASED THE ELECTRONIC REFERENCE AND
YOUR PURCHASE PRICE WILL BE REFUNDED.
ELECTRONIC REFERENCE means the software product and documentation found in this package and
FRANKLIN means Franklin Electronic Publishers, Inc.
Limited Use License
All rights in the ELECTRONIC REFERENCE remain the
property of FRANKLIN. Through your purchase, FRANKLIN
grants you a personal and nonexclusive licensed to use this
ELECTRONIC REFERENCE. You may not make any copies
of the ELECTRONIC REFERENCE or of the data stored
therein, whether in electronic or print format. Such copying
would be in violation of applicable copyright laws. Further, you
may not modify, adapt, disassemble, decompile, translate,
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ELECTRONIC REFERENCE. You may not export or reexport, directly or indirectly, the ELECTRONIC REFERENCE
without compliance with appropriate governmental regulations. The ELECTRONIC REFERENCE contains Franklin’s
confidential and proprietary information which you agree to
take adequate steps to protect from unauthorized disclosure
or use. This license is effective until terminated. This license
terminates immediately without notice from FRANKLIN if you
fail to comply with any provision of this license.
2

Cautions
• Do not carry the organizer in the back pocket
of your slacks or trousers.
• Do not drop the organizer or apply excessive
force to it.
• Do not subject the organizer to extreme temperatures.
• Clean only with a soft, dry cloth.
• Since this product is not waterproof, do not
use it or store it where fluids can splash onto
it. Raindrops, water spray, juice, coffee,
steam, perspiration, etc. will also cause the
organizer to malfunction.
Getting Started
Before you turn the unit on for the first time, you
must perform a system reset. Warning! Asystem
reset erases any user-entered information and
clears all settings. Pressing the reset button with
more than light pressure may permanently disable
your organizer.
1. Use a thin, pointed object (e.g., a straightened
paper clip) to press the reset button on the
back of the organizer.
Caution: Do not use an object with a breakable tip.
3

2. Tap ENTER to confirm the reset.
Memory available flashes briefly and the unit
goes to the Home Time screen.
Note: If you accidentally depress the reset button
at any time, DO NOT tap ENTER. Tap any other
character instead. This stops the unit from resetting and prevents any entered data from being
lost.
Understanding the Display
Several screen prompts and icons appear on the
top and either side of the display. These indicate
active states and perform no function when
tapped.
Function keys appear as icons printed on a strip at
the bottom of the screen. Tap these to access different functions such as the Clock, Phone books,
Calculator etc.
There are two keypads – alphabet and numeric.
The 2nd key toggles between the two keypads.
The direction arrows and SPACE key are common
to both keypads, but other “soft” keys (keys that
appear on the display) are unique to one keypad or
the other.
4

Function Keys
2nd Toggles between the two keypads.
Cycles between Home Time, World
Time, Alarm and Timer.
Toggles between the Personal and
Business phone books.
Toggles between the Schedule and
Memo books.
Cycles between Keyboard Wiz, Memory
and Chance.
Cycles between the math Calculator,
Calorie Calculator, Currency Converter,
Euro Converter and Metric Converter.
/
Scroll through menu options, records,
world cities and conversions. Do
Tip/Discount calculations.
ENTER Selects an item. In the Calculator, per-
forms a calculation.
5

Common Keys
These appear on both the alphabet and numeric
keypads.
/ Move the cursor in the indicated
direction.
SPACE Inserts a space.
Alphabet Keypad Keys
INS Allows characters to be inserted when
editing a record.
CAP Toggles between typing capital and
lower case letters.
SYM Cycles through the available symbols.
EDIT Starts the edit mode.
DEL Deletes a character at the cursor.
Deletes a record.
Numeric Keypad Keys
Tap the 2nd key to see these options.
12/24 Toggles between 12- and 24-hour time
displays in the clocks.
6
/

DST Turns DST on or off.
AM/PM Toggles between a.m. and p.m.
MENU Goes to the Setting menu.
Goes to the password entry screen.
Turns the keytone on or off.
AC Clears the calculator.
CE Clears the most recent entry in the
Calculator.
M+ Adds the number on the screen to the
Calculator memory.
M- Subtracts the number on the screen from
the number in the Calculator memory.
MRC Shows the number stored in the
Calculator memory.
Important Information
Auto-Shut Off
When none of the keys have been tapped for
approximately five minutes, the organizer automatically turns the power off to save the battery.
Press ON/OFF to resume. The actual life of the
battery depends on the usage.
7

Keytone
The keytone is the beep that sounds when any
key is tapped. To turn the keytone off or on, touch
on the numeric keypad.
Typing Capitals and Lower Case
Letters
Tap CAP. in the alphabet keypad to toggle
between entering capital and lower case letters.
When the capitals keypad is selected, CAPS
appears to the top right of the display.
Symbols and Accents
From the alphabet keypad, you can enter 31 different symbols such as $, £, ¥ etc. Tap SYM
repeatedly in any data entry screen to cycle
through the available symbols. You can also enter
accented characters such as É, é, À, à, ç etc. To
do this, tap SYM and then tap the letter you want
repeatedly to cycle through the available accents.
8

Using the Menu
The MENU key is available on the numeric keypad. The Menu allows you to select a language,
choose a date display, check available memory,
start a PC-Link (if you have the optional PC Sync
program) and adjust screen contrast. You can
access the Menu only from the Clock, Phone
books, Schedule or Memo. To use the menu, do
the following.
1. Tap MENU on the numeric keypad.
2. Tap or to cycle through LANGUAGE?,
DATE SET?, MEMORYCHECK?, PC-LINK?
and CONTRAST?.
3. Tap ENTER when you see the one you want.
When you select MEMORY CHECK, the avail-
able free memory flashes on the screen and
you return to the screen you were previously
viewing.
When you select PC-LINK, the connecting
process begins. Note: This option is only
active when your unit is connected to your PC
and you have the PC Sync program installed
and open on your PC.
9

4. Tap or to cycle through the available
Language and Date display settings.
LANGUAGE options are ENGLISH, NEDERLANDS (Dutch), PORTUGÛES (Portuguese),
ITALIANO (Italian), DEUTSCH (German),
FRANÇAIS (French) and ESPAÑOL
(Spanish).
DATE SET options are YYYY/MM/DD,
MM/DD/YYYY, DD/MM/YYYY.
Note: Use / to adjust the contrast.
5. Tap ENTER when done.
Using the Clocks
Using , you can set Home Time, view local
times in 45 cities around the world, set Alarms and
use the Timer. Note: You must set Home Time
before viewing World time or using the Schedule,
because World Times are based on Home Time.
10

Setting Home Time
You can select daylight savings time and the time
format you want. To do this, tap , tap 2nd
and then tap DST for daylight savings time or
12/24 for the 12- or 24-hour time format.
When you turn DST on, appears to the right
of the display. When you select the 12-hour format, A or P appears to the left of the time to indicate a.m. or p.m. You can change the a.m./p.m.
setting when setting the time. To set Home Time,
do the following.
1. Tap .
to the left of the display indicates Home
Time.
2. Tap EDIT.
The cursor flashes under the first letter of the
city abbreviation.
3. Enter a city abbreviation of your choice, or tap
/ to cycle through the available names.
11

The city name you enter can have a maximum
of six letters.
4. Tap to go to the date field.
If you enter a six letter name, the cursor auto-
matically goes to the date field.
5. Enter the date.
The date display depends on your selection in
DATE SET in the Menu.
6. Set the time.
If you selected the 12-hour time format, tap
AM
/PM for the time you want.
7. Tap ENTER to save your settings.
12

Viewing World Time
1. Tap until you see to the left of the
screen.
2. Tap or to view the date and time in
the list of available cities.
CITY ABBREVIATION CITY ABBREVIATION
LONDON LON SINGAPORE SIN
LISBON LIS TOKYO TYO
PARIS PAR ADELAIDE ADL
BERLIN BER SYDNEY SYD
ROME ROM GUAM GUM
AMSTERDAM AMS NOUMEA NOU
BARCELONA BCN WELLINGTON WLG
MADRID MAD AUCKLAND AKL
BRUSSELS BRU TONGA TNG
HELSINKI HEL MIDWAY ISLANDS MID
CAIRO CAI HONOLULU HNL
MOSCOW MOW ANCHORAGE ANC
RIYADH RUH LOS ANGELES LAX
TEHRAN THR DENVER DEN
DUBAI DXB CHICAGO CHI
KABUL KBL NEW YORK NYC
KARACHI KHI TORONTO YYZ
DELHI DEL CARACAS CCS
DHAKA DAC RIO DE JANEIRO RIO
YANGON RGN MID ATLANTIC MAT
BANGKOK BKK FERNANDO DE NOAH FER
BEIJING BEI AZORES ISLANDS AZO
HONG KONG HKG

Setting the Alarms
You can set three alarms: a daily alarm indicated
by , an hourly chime indicated by , and
a schedule reminder indicated by .
The daily alarm sounds for 60 seconds. Tap any
key to turn it off. The hourly chime beeps for one
second on the hour, every hour. To set the alarms,
do the following:
1. Tap until you see ALARM on the
screen.
2. Tap EDIT.
You see the ALARM SET screen.
3. Tap repeatedly to cycle through the
available alarms.
The icons of the different alarms appear to the
right of the display.
4. Tap the number keys to enter the time.
5. Tap ENTER to store your setting.
14

Using the Timer
You can use your organizer as a Timer. To set the
Timer, do the following.
1. Tap until you see TIMER on the screen.
2. Tap the number keys or use / to input
the time you want.
Use
/ to move the cursor.
3. Tap ENTER to store your setting.
The Timer will beep at the appointed time no
matter where you are in the organizer.
Tap any key to stop the beeping.
Using the Phone, Schedule and
Memo Books
Entering a Phone Record
Your organizer has two phone books: PERSONAL
and BUSINESS. Each book has the following
fields: NAME, ADDRESS, PHONE#, FAX#,
CELL#, E-MAIL, URL and NOTE. To enter a
phone record, do the following:
15

1. Tap once for the PERSONAL phone
book.
Tap twice for the BUSINESS phone
book.
2. Type a name.
The display automatically goes to the NAME
field.
3. Tap / to go to the fields you want and
enter data.
The keypad automatically changes from the
alphabet to the numeric in the fields where you
need to enter numbers.
4. Tap ENTER when done to store your record.
STORED! Appears on the display.
Entering a Schedule or Memo
toggles between the SCHEDULE and
MEMO books. In a schedule record, you can enter
the task, the date and the time. To enter a schedule record, do the following.
1. Tap .
16

2. Start entering your task.
You can enter a maximum of 36 characters.
Tap / to move between the fields.
3. Enter the date and time.
4. Tap ENTER to store your record.
To enter a memo, do the following.
1. Tap until you see MEMO? on the
screen.
2. Enter your memo.
You can enter a maximum of 36 letters on the
first line.
You can enter a maximum of 36 numbers on
the second and third lines.
Tap the arrow keys to move between the lines.
3. Tap ENTER to store your record.
17

Searching and Viewing Records
Telephone and memo records are sorted alphabetically. Schedule records are sorted chronologically.
1. Tap or to find the book you want.
2. Tap
/ to scroll through your records.
You can also enter the first few letters of your
record and then tap to go directly to the
record.
3. Use
//
/
to view your records.
The arrows next to the display indicate which
ones to use.
Note: In a Phone record, the name and home
and fax numbers are initially displayed. Tap
repeatedly to see the address, e-mail,
URL and note fields. If the data in the first field
exceeds 12 characters, tap
/
to scroll and
read all the entered data.
18

Autoscrolling is available when viewing telephone records. Tap and hold or for
about 3 seconds to start autoscrolling. Tap the
arrow again to stop. Tap CE to exit the scrolling mode.
Tap to see the Cell phone number. Press
it again to return to the Home
/Fax numbers.
Editing Records
1. Find the record you want to edit.
2. Tap EDIT.
3. Tap
//
/
to move the cursor to the
characters you want to edit.
Tap / to move to the field you want.
4. Enter your edits and tap ENTER to store them.
Deleting Records
1. Find the record you want to delete.
2. Tap DEL.
DELETE? appears on the screen.
3. Tap ENTER to delete.
Tap any other key to cancel the deletion.
19

Password Protection
You can lock the data in your Telephone,
Schedule and Memo books by setting a password.
Note: You can use all the other features in this
organizer without the password.
Warning! Please keep written records of your data.
If you forget your password, you will not be able to
recover any of the data stored in your handheld
organizer. To bypass the password, you will have to
perform a system reset, which will clear the password but will also erase all the data stored in memory.
Setting a Password
1. From Home Time mode, tap 2nd.
2. Tap .
3. Type a password of a maximum of six characters.
Tap 2nd to toggle between the alphabet and
numeric keypads.
4. Tap ENTER.
5. Type the password again and tap ENTER to
store it.
20

Viewing Confidential Data
1. Select the Telephone, Schedule and Memo
book.
PASSWORD? is displayed.
2. Type your password and tap ENTER.
Tap / to scroll through your confidential
records.
Changing the Password
1. From Home Time mode, tap 2nd.
2. Tap .
PASSWORD? is displayed.
3. Type your password and tap ENTER.
EDIT PASS.? is displayed.
4. Tap ENTER.
Note: To delete the existing password, tap CE.
DEL PASS.? is displayed. Tap ENTER again.
5. Type a new password and tap ENTER.
RECONFIRM! is displayed.
6. Type the new password again and tap
ENTER.
21

Using the Calculator
Tap to cycle through a math Calculator,
Calorie Calculator, Currency Converter, Euro
Converter and Metric Converter. The Tip
/Discount
calculator is also available from the math
Calculator.
Making a Calculation
1. Tap once.
The numeric keypad appears.
2. Enter the numbers you want.
You can enter a maximum of 10 digits.
3. Tap +,—, x or ÷ to perform an addition, subtraction, multiplication or division.
Tap √ to calculate the square root.
4. Enter another number.
5. Tap = or ENTER to do the calculation.
Tap % to calculate the percentage.
Tap AC to clear the calculator.
22

Using the Calculator Memory
1. In the Calculator, make a calculation or type a
number.
2. Tap M+ to add the number on the screen to
the Calculator memory.
To subtract the number on the screen from the
number stored in memory, tap M-.
M appears on the screen to indicate the number is stored in memory.
3. To retrieve the number from memory, tap MRC
once.
To clear the memory, tap MRC twice.
Using the Tip/Discount Calculators
Before calculating a tip or discount you must first
set the percentage you want. The default percentage is 15%.
Setting the Percentage
1. Tap once to see the calculator.
2. Tap ($) or (%).
3. Tap ($) or (%) again to edit the percentage.
4. Enter the new percentage.
5. Tap ENTER to store the new number.
23

Calculating the Tip or Discount
1. Tap once to see the calculator.
2. Enter the amount of the bill.
Or enter the price of an item.
3. Tap ($) to see the gratuity due.
Tap (%) to see the discount amount.
4. Tap ($) again to see the sum of the bill
plus the gratuity.
Tap (%) again to see the sum of the item
minus the discount.
Counting Calories
1. Tap until you see the Calorie Calculator.
When there are no stored records, you see
NO DATA! on the screen. When records are
stored, you see the first record.
2. Tap INS.
3. Tap / to cycle through the list of available foods or tap the first letter of the food you
are searching for. Stop when you see the one
you want.
24

Tap / to scroll across the screen and read
all the text.
4. Tap and enter the date.
5. Tap and enter the time.
You can tap AM/PM to enter the proper time of
day if you previously selected the 12-hour time
display format.
6. Tap .
The unit for the food you selected will appear.
7. Enter the relevant number.
For example, if the food is Pizza, enter the
number of slices.
8. Tap ENTER.
The latest record is displayed on the screen.
Getting a Report
1. Tap until you see the Calorie Calculator.
2. Tap R on the alphabet keypad.
3. Enter the begin and end dates.
Use / to move between the fields.
4. Tap ENTER to see the report.
Press repeatedly to scroll through the
daily reports.
5. Tap CE when done to exit the report mode.
25

Viewing and Deleting Records
1. Tap until you see the Calorie Calculator.
2. Tap / to scroll through your records.
3. When you see the record you wish to delete,
tap DEL.
4. Tap ENTER to delete the record.
Tap any other key to cancel the deletion.
Using the Currency Converter
You must first set currency rates before doing currency conversions. There are 5 rates you can set.
Setting a Rate
1. Tap until you see USD —> EURO on
the screen.
2. Use / to find the conversion set you
want to edit.
3. Tap 2nd to go to the alphabet keypad and tap
EDIT.
4. Enter a maximum of four letters for the currency you want.
26

5. Tap to move the cursor to the next currency
and enter the letters for that currency.
6. Tap ENTER to go to the rate field.
7. Enter a new rate.
Note: The rate you set must equal 1 unit of
the first currency. For example, if your first currency is USD and the second YEN the rate
you set will be 133.61 or whatever is the current exchange rate.
8. Tap ENTER to store the new settings.
Doing Currency Conversion
1. Tap until you see USD —> EURO on
the screen.
2. Use / to find the conversion set you
want.
Use
/ to change the direction of the con-
version.
3. Enter the amount to be converted.
4. Tap ENTER to get the result.
5. Tap CE to clear the converter.
27

Using the EURO Converter
Use the EURO converter for conversion between
the Euro and 12 national currencies. The built-in
rates are those adopted by the Council of the
European Union for the 12 participating countries.
These rates cannot be edited in accordance with
the rounding regulations set by the European
commission. Rates are set as follows:
To use the Euro converter do the following.
1. Tap until you see EURO —> ATS on
the screen.
The rate is displayed to the bottom right of the
screen.
2. Use / to find the conversion you want.
Use
/ to change the direction of the con-
version.
3. Enter the amount you want to convert.
4. Tap ENTER to do the conversion.
5. Tap CE to clear the converter.
EURO CONVERSION TABLE
1 EURO 1 EURO
= 40.3399 BEF (Belgian Francs) = 40.3399 LUF (Luxemburg Francs)
= 1.95583 DEM (German Marks) = 2.20371 NLG (Dutch Gilders)
= 166.386 ESP (Spanish Pesetas) = 13.7603 ATS (Austrian Shillings)
= 6.55957 FRF (French Francs) = 200.482 PTE (Portuguese Escudos)
= 0.787564 IEP (Irish Pounds) = 5.94573 FIM (Finnish Marks)
= 1936.27 ITL (Italian Lire) = 340.750 GRD (Greek Drachma)

Using the Metric Converter
There are eight built-in conversions.
1. Tap until you see inch—>cm on the
screen.
2. Use / to find the conversion you want.
Tap or to change the direction of the
conversion.
3. Enter the numbers you want.
4. Tap ENTER to do the conversion.
5. Tap CE to clear the converter.
inch cm
yd m
mile km
F˚ C˚
ft m
oz g
lb kg
gal l US
gal l UK

Playing the Games
There are 3 fun games to choose from:
KEYBOARD WIZ, MEMORY and CHANCE.
Keyboard Wiz
This game tests your knowledge of the alphabet
keypad and your reflexes! Letters race across the
display. The object of the game is to tap the letter
that races across the screen. There are 20 levels
of speed.
1. Tap until you see KEYBOARD WIZ on
the screen.
2. Tap ENTER to play at level one or enter a
number from 1-20 and then tap ENTER.
3. Tap the letter that is leftmost on the screen.
If you tap the correct letter, it disappears.
Once 12 characters are displayed, the game is
over.
Memory
As the name suggests, this game tests your memory. The game has four levels with increasing sets
of hidden numbers.
30

1. Tap until you see MEMORY on the
screen.
2. Use
/ to cycle through the levels until
you find the one you want.
3. Tap ENTER to start the game.
4. Tap the direction arrows to move to a hidden
number and tap ENTER to see it.
The number on the cursor is revealed.
Continue doing this until you find matching
numbers.
The object of the game is to find all the matching number sets. When you reveal two similar
numbers one after the other, both numbers
stay revealed, otherwise the numbers remain
hidden. When all the numbers are revealed,
the game is over.
5. Press ENTER or CE to play another round.
Chance
You can have the unit select a maximum of 9
numbers from the range of 1-99.
1. Tap to select CHANCE.
31

You see the message Set#(1-9) and the number 6 flashes to indicate that this can be
changed.
2. Tap ENTER to select 6 or enter any number
from 1-9.
For example, enter 5.
3. Tap ENTER again.
You can now select your highest number
which must be equal to or less than 99.
4. To select a maximum number, enter a new number.
For example, enter 75.
5. Tap ENTER to see the numbers.
You will see five numbers in the 1-75 range.
6. Tap ENTER repeatedly to see new sets of
numbers.
7. Tap CE to clear your selections and start
again.
32

Replacing the Battery
This organizer uses 1 CR2032, 3-volt lithium battery. Before you follow these steps you should
have a small Phillips screwdriver (one that fits into
screws with and “x” notch) and the new battery at
hand.
Warning! When no batteries are installed, this
organizer will save your information for only about
30 seconds. So quickly install the new battery
once you remove the old one.
1. Turn the organizer off and turn it over.
2. Use a Phillips screwdriver to remove the
screw on the battery cover and then remove
the cover.
3. Remove the old battery and insert the new
one with the positive (+) side facing up.
4. Replace the battery cover.
Warning! If RESET? appears when you next turn
on the organizer, do not tap ENTER unless you
want to reset the organizer and erase all your
entered information. Tap any other key instead.
33

Keep Written Copies of Important Data
This organizer stores your information as long as
the battery supplies power.
Warning! If the battery loses power or is removed,
all your information will be lost. Information can
also be lost or corrupted if you make a mistake
while operating this organizer. Therefore, always
keep written copies of your important information
in case it is corrupted or lost.
Specifications
Model: RT-8015 Personal Organizer
Size: 7.87 x 10.8 x 1.02 cm
Weight: 70.8 g
Battery: 1 CR-2032 lithium
Storage capacity: 128K
ISBN 1-59074-275-3
Cleaning this Product
To clean this product, spray a mild glass cleaner
onto a cloth and wipe its surface. Don’t spray liquids directly onto the unit. Don’t use or store your
organizer in extreme or prolonged heat, cold,
humidity, or other adverse conditions.
34

Copyrights, Trademarks and Patents
© 2004 Franklin Electronic Publishers, Inc.
Burlington, N.J. 08016-4907 USA. All rights
reserved.
ROLODEX® is a registered trademark of Berol
Corporation, a subsidiary of Newell Rubbermaid,
Inc.
For technical support, please call (609)-386-8997
and choose option 1 or visit us on the web at
www.franklin.com
This unit may change operating modes due to
Electro-static Discharge. Normal operation of this
unit can be re-established by pressing the reset
key, ON/OFF or by removing/replacing batteries.
35

FCC Notice
NOTE: This equipment has been tested and found to com-
ply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference
in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference
by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and
receiver.
–Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician
for help.
NOTE: This unit was tested with shielded cables on the
peripheral devices. Shielded cables must be used with the
unit to insure compliance.
NOTE: The manufacturer is not responsible for any radio
or TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s
authority to operate the equipment.
36

Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES AND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINAL END USER THAT FOR A PERIOD OF ONE (1) YEAR FROM
THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BY A COPY
OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT SHALL BE FREE
FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOT INCLUDE DAMAGE DUE TO ACTS OF
GOD, ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION,
UNSUITABLE ENVIRONMENT OR IMPROPER MAINTENANCE. THE
SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR
EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY, WILL BE
REPAIR OR REPLACEMENT WITH THE SAME OR AN EQUIVALENT
PRODUCT OF THE DEFECTIVE PORTION OF THE PRODUCT, AT
THE SOLE OPTION OF FRANKLIN IF IT DETERMINES THAT THE
PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITHIN
THE DURATION OF THE LIMITED WARRANTY. THIS REMEDY IS
YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY.
THIS WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAY ALSO
HAVE OTHER LEGISLATED RIGHTS THAT MAY VARY FROM
JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY.
EXCEPT FOR THE LIMITED WARRANTIES EXPRESSLY RECITED
ABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS,
WITHOUT ANY OTHER WARRANTIES OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABLE QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW,
STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. THIS
WARRANTY APPLIES ONLY TO PRODUCTS MANUFACTURED BY
FRANKLIN AND DOES NOT INCLUDE BATTERIES, CORROSION
OF BATTERY CONTACTS OR ANY OTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU OR ANY OTHER
37

PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT
NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATA OR OTHER COMMERCIAL OR ECONOMIC LOSS,
EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, OR THEY ARE OTHERWISE FORESEEABLE. WE
ARE ALSO NOT RESPONSIBLE FOR CLAIMS BY A THIRD PARTY.
OUR MAXIMUM AGGREGATE LIABILITY TO YOU, AND THAT OF
OUR DEALERS AND SUPPLIERS, SHALL NOT EXCEED THE
AMOUNT PAID BY YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BY YOUR PURCHASE RECEIPT. YOU ACKNOWLEDGE
THAT THIS IS A REASONABLE ALLOCATION OF RISK. SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THE LAWS OF THE RELEVANT JURISDICTION DO NOT PERMIT
FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION
OF IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO
THE DURATION OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU
MUST CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-2665626, TO REQUEST A RETURN MERCHANDISE AUTHORIZATION
(“RMA”) NUMBER, BEFORE RETURNING THE PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A
NOTE WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE
NUMBER, A BRIEF DESCRIPTION OF THE DEFECT AND A COPY
OF YOUR SALES RECEIPT AS PROOF OF YOUR ORIGINAL DATE
OF PURCHASE. YOU MUST ALSO WRITE THE RMA PROMINENTLY ON THE PACKAGE IF YOU RETURN THE PRODUCT, OTHERWISE THERE MAY BE A LENGTHY DELAY IN THE PROCESSING
OF YOUR RETURN. WE STRONGLY RECOMMEND USING A
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TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR
RETURN.
39
RPP-28012-00
Rev. A