Franke SINFONIA Operating instructions

Sinfonia

The art of excellent coffeemaking

For your Safety…

Please observe the
safety instructions!

Operating instructions

Heating...

Macchiato

Ristretto

Milk cold

Select product

Select product

07.05.2002 / 10:22

Coffee/Glass

Cappuccino

Milk hot

2 Espresso

…

1 / 1

Coffee pot

Milk/OVO

1 / 1

Sinfonia

Select product

07.05.2002 / 10:22

Macchiato

Ristretto

Mild cold

Espresso

Milkcoffee

Creme

Coffee HAG

Select product

07.05.2002 / 10:22

Macchiato

Ristretto

Milk cold

Energy-Save-Mode

SW IFL U. 0–19r00
SW XFL U. 0–19r00

29.04.2002 / 16:57

** Sinfonia **

Select product

07.05.2002 / 10:22

Preground
coffee

Select product

07.05.2002 / 10:22

Macchiato

Your coffeemachine in an overview

We congratulate you on the purchase of your Franke coffee machine. You have decided for a high
quality coffee making machine, developed and manufactered following state of the art technologies.
The Franke Kaffeemaschinen AG manufactures its machines according to the ISO 9001
and ISO 14001 standards. Its certification is under permanent control by external agencies.

The system

Coffee bean container/grinding unit

Coffee powder chute (open cover)

Operating unit

• On/Off

• STOP Outlet /rinsing/cleaning

• Display

• Choice of product or function buttons
see customer menu [Page 7/8]

Chipcard reader
Refrigerator with milk container*
Coffee/milk outlet*
Hot water outlet*
Steam nozzle*
Coffee ground container door
Drip grid

Options*

The products

Starting up

MILK COFFEE

• cold milk

• hot milk

• froth

• white coffee

• cappuccino

• macchiato

• ristretto

• espresso

• coffee

3* 1 2*

WATER

• hot water

• cold water

STEAM

• steam

• autosteam

Installation/starting

–> is carried out by specialists from
your supplier. The products and the
basic adjustments are programmed
following your requirements. You can
make changes yourself through the
«customer menu» function.
[See 8-10].

Machine is plugged in but
switched OFF: working condition
«Energy-Save-Mode»

Safety…

– Ambient temperature min. 10°C

– Distance back panel min. 20mm
– Noise emission >70dB (A)!
(steam service)

max. 32°C

Stand by

…

Switch on/warming up Use

Water supply open!
Beans/milk filled up!

Unit
ready to use!

or

automatic
timer

[Page 9]

Operating temperature achieved

Switch on cooling unit

open

For adjustments
see page 8 - 10

ON

Carefully read these instruction’s, especially the safety instructions before
initial operation. For damages which occur out of non compliance with
this instruction, no liability exists. Keep this instruction manual to hand
where other user’s can readily refer to it!
If the coffee machine is taken out of use or is no longer used, it should be
disconnected from the power and water. In any other case local regulations
are binding.

1

Select product

07.05.2002 / 10:22

Coffee/Glass

Cappuccino

Milk hot

2 Espresso

…

1 / 1

Coffee pot

Milk/OVO

1 / 1

Prepare beverages

Select product

07.05.2002 / 10:22

Macchiato

Ristretto

Mild cold

Espresso

Milkcoffee

Creme

Coffee HAG

Select product

07.05.2002 / 10:22

Preground
coffee

Select product

07.05.2002 / 10:22

Macchiato

- Refill coffee beans (container 1, 2/3)

- Only use fresh and cool milk!

- Clean air nozzles if no frothed milk is made (see page 5, Hint)

Coffee and milk products… … or hot water/ steam

1

2

Place cups under outlet

Choose product

…from menu 1

e.g. 1 Ristretto

CLEAN

…or from menu 2

1 or 2*

Menu 1 and 2 are examples.

!

For adjustments to your needs see page 8/9

e.g. 1 hot milk

1 / 1

Menu 2 <–>1

Product
drawn
preselected

1 / 1

adjust!

+

Symbols:

Press BUTTON

Press BUTTON 2x

= ALT-function

* see double portions

premature

STOP with

Blocked products

–> deletes ALL preselected

CLEAN

products simultaneously!

HINTS

//

Preselect products (delete see above)

NOT for ground coffee/ milk / frothed milk / steam / water/
self /account mode

/

+

If programmed obtain products simultaneouly

Do not use instant coffee

The coffee ground must be emptied after every
opening of the coffee ground door

place in the Milk!

Quantities preprogrammed

!

For adjustments to your needs see page 8/9

Hot water Steam

ON ON

temperature
reached

Preground coffee

Double portions

e.g. 2 coffee

[ if in menu ]

Safety…

CAUTION!
DANGER OF BURNS
DANGER OF INJURIES

or

PULVERKAFFEE

double click!
(= Alt-function)

Put coffeepowder in chute

–> possible

in menu 1
and menu 2!

NEVER put your hand in
the bean container during
operation!

Do NOT pour liquids on
the cup-tray or the bean
containers

HINT

2

Double click only possible if programmed!

Caution hot Coffee/Water/Steam
keep clear from the dispensing heads

STOP STOP

premature

or as programmed

wipe off until clean!

ONLY touch at hand-guard!

Do not swivel wand upwards when
producing steam

3

Maintain/ clean unit

Select product

07.05.2002 / 10:22

Macchiato

Clean AT LEAST once a DAY

– The cleaning procedure of the coffee system needs approx. 5 min./with milk system approx. 7 min.

!

– Use ONLY the cleaning products recommended by Franke (see page 7)!

Rinsing and daily cleaning

Rinsing procedure

AUTOMATIC if programmed by service technician

Daily cleaning

Start

1

cleaning

Take out container

2

Empty container

3

COFFEE SYSTEM

Wash / dry container

4

6

Clean coffee ground

5

container casing with brush

6

Insert container/

6

close door

Display:

7

«Insert tablet»

-> cleaning tablet

Hold for

CLEAN

3 sec.!

within 20 sec.!

Temperature

Cooling

Milk
container

MILK SYSTEM

Start
cleaning

Cleaning time approx. 5 min.

WITHOUT MILK SYSTEM

WITH MILK SYSTEM

or MANUAL

ON/OFF

Start rinsing

Card reader

Panel
lock

Coffee ground
container

done when display…

CLEAN

8

continue
cycle

Access for
cleaning tablet

Air
supply

Coffee
outlet

910

CLEAN

Double click!

CLEAN

! Rinsing does not replace daily cleaning! It is necessary to avoid residues in the coffee/ milk environment!

Frothing head

Water nozzle removable
(clean regularly)

Water­outlet

remove drip grid /clean clean drip tray / dry

Steam

Steam nozzle removable

Drip grid

Drip tray

T I P P

If no froth, clean nozzle:

1.

Unlock panel and tip up –> then return panel and lock!

If necessary cleaning of the milk frothing head

Pull out / clean
coffee outlet

1

2

Pull out / clean
frothing head

Clean all air holes with
corresponding brushes

Display:

«Fill cleaner» ->

Remove milk container

8 11

Put milk in a cold place

1

hot
water!

hot
water/
Use mild
detergent!

Dosage see package!

- Cleaning / rinsing

- Fill up detergent

9

3 Holes

2.

3 Holes

Fill up with cold water

~ 1 liter

10

Insert frothing head
and coffee outlet

1

- Insert milk container

- Close door

Tube!

When done

- Remove drip grid /

18

17

16

15

clean

- Clean / dry drip tray

continue
cycle

- Insert container

- Close door

Fill up with cold water

CLEAN

~ 1 liter

Tube

14

Empty cleaning

2

residuals / Wash out
milk container

Display:

13

12

«Please rinse»

->Remove milk container

Coffee- AND milk system
are cleaned!

continue
cycle

Time:

CLEAN

approx. 7 min.!

Safety…

NEVER hose down or
use high pressure!

Keep clear from the
dispensing heads

4

Clean maschine with soft damp cloth.
DO NOT use scouring agents!

5

6

1 Select Prod.

3 Mill quant.

4 Pressure

5 Temp. M/S

6 Prod. Text

7 Prod. Icon

<< back

**

Customer Menu

**

2 Fill Level

MacchiatoCFG:

Froth

– +

Milk hot

Milk cold

Milk Part 2

Exit Save Test

– +

Coffee

**

Customer Menu

**

Fill Level

CLEAN

CLEAN

Your customer service

Error display

2 Clock

4 Accounting

5 Display

6 Error-Msgs.

7 Show Counter

8 CLR Counter

**

Customer Menu

**

3 Temperature

1 Prod. def.

Auxiliary material, spare parts, service

- Use of FRANKE Original accessories, auxiliary material and spare parts is the best way to
assure a long and secure life time of your Franke machine.

+

Useful accessories

Empty case for auxiliary
material

Art.-Nbr. 1Y 320 268

Empty case with foam plastic insertion

Operating instruction Sinfonia

Adjust-Card

Detergent

Brush set

Cleaning tablets

Cleaning brush

Auxiliary material

Cleaning tablets

Art.-Nbr. BK 300 935 Art.-Nbr. BK 301 732

specially tested and recommended by Franke

Detergent

–> Cleaning milk system [page 6]

Brush set (4 pieces)

Art.Nr. BK 300’935

Art.-Nbr. 1L 301 376

Cleaning brush Art.-Nbr. 1L 301 160 Adjust-Card

Spare parts / service

- For maintenance / repair / spare parts /…

HOTLINE

Art.-Nbr. 10 300 924

Your competent service partner (company stamp)

Manufacturer

Franke Kaffeemaschinen AG Phone [phone]
Dorfbachstrasse 2 Fax [phone]
CH-4663 Aarburg web www.km.franke.ch
Switzerland e-mail [e-mail]

0203/1Y 320 282

7

1 Select Prod.

3 Mill quant.

4 Pressure

5 Temp. M/S

6 Prod. Text

7 Prod. Icon

<< back

**

Customer Menu

**

2 Fill Level

MacchiatoCFG:

Froth

– +

Milk hot

Milk cold

Milk Part 2

Exit Save Test

– +

Coffee

**

Customer Menu

**

Fill Level

CLEAN

CLEAN

Custom adjustments…

Error display

2 Clock

4 Accounting

5 Display

6 Error-Msgs.

7 Show Counter

8 CLR Counter

**

Customer Menu

**

3 Temperature

1 Prod. def.

CLEAN

CLEAN

- You need your Adjust Card for access

- A PIN coded access is programmable -> see menu number 9

Your customer menu

A

B

Adjust Card

Customer menu

CLEAN

CLEAN

1) Make choice

e.g. Prod. Defin. and then
e.g. fill quantities

2) Confirm choice

CLEAN

CLEAN

insert!

Remove AFTER
adjustments!

HINT

Insert chip card
with chip backwards

…

automatically appears with AdjustCard:

HINT

The menus below change depending on product!

3) Choose setting(s) -> …and adjust

4) Choose Exit, Save or Test -> …activate

5) …and confirm

CLEAN

CLEAN

CFG:

Macchiato

CLEAN = ENTER button

• confirm choice

• with text entry
«next number»

C

Your settings

Please pay attention to the indications in the display as they complete this instruction
according to the latest version of the operating software of your machine.

!

Depending on the machine configuration some submenu’s may not appear!

Safety…

– +

– +

– +

– +

EXIT Leave menu with EXISTING settings
SAVE Leave menu with NEW settings
TEST Test setting (filling quantity, grinding quantity, temperature)

…customize your Sinfonia

Make CHOICE

Change VALUES
Activate FUNCTIONS

PRECAUTION !

During repairs or controls switch off the power
supply of the machine!

8

1

Error display

Prod. def.

2

Uhr

Clock

6

1 Select Prod.

ADJUSTMENTS

2 Fill Level

adjust
Test if necessary

3 Mill quant.

TEST «weigh»: Press ground coffee (dry)
and eject (needs special tools!)

4 Pressure

To adjust pressure

Preinfusion
choose YES/NO

5 Temp. M/S

Choose button for

Coffee/milk products

- Menu1/2

- ALT Menu1 / 2

Water/steam

Adjust quantitySelect grinding unit

choose

adjust

1 Date/ Time

- Year

- Month

- Day

- Hour [h]

- Minute [min]

ON

3

2 Timer Funct.

OFF

- ON - [h]

- OFF - [h]

- Day of week*

*active days in CAPITALS!

Temperature

1 Coffee

2 Hot Water

Accounting

4

- [min]

- [min]

choose adjust

choose adjust

choose adjust

7

To leave the menu
by pressing

Show Counter

1 Machine

- Machine total [Cycles]

- Cycles total [Strokes]

- Water quantity [Litre]

- Grinder cent. [Hours]

- Grinder left [Hours]

- Grinder right [Hours]

- Total cleanings [Quantity]

2 Prod. total

- Coffee prod. total

- Milk prod. total

- Water prod. total

3 Prod. normal

–> Menu 1

4 Prod. Alt

–> Menu1 double portions

5 Prod. Shift

–> Menu 2

6 Prod.Shift-A

–> Menu 2 double portions

CLEAN

choose

Hot Milk

Froth
Auto-Steam

(turn off temp.)

Test if necessary

6 Prod. Text

Name your products!

Macchiato

7 Prod. Icon

choose a symbol!

choose adjust

Display for the
product choice

5

1 Credit mode

1 Kreditbetrieb

Activate credit mode YES/ NO

Display

1 Language

Choose language for display

2 Brightness

3 INVERSE

4 Clock

choose adjust

8

9

Clear counter

ON

ON

1 Prod. total

OFF

- Coffee prod. total

- Milk prod. total

- Water prod. total

2 Prod. Count

OFF

Product on normal-, Shift-, Alt- and Shift-Alt­levels are deleted (if connected to prod.)

Pin-Code Adj

1 Pin Code

Code is demanded when
switching on! Programming:

- Key in code […digit]

- confirm with SAVE

9

WITHOUT Code: Code 0

Choose numbers

Message on Display MeasuresCode

1 External RAM Contact customer service!
2 Missing coffee outlet Coffee outlet is not installed or not correctly installed.
3 Door open Close door/Coffee ground container must be emptied, before the door is closed!
4 Frontpanel open Return panel and lock.

10, 11, 14 Temperature sensor Contact customer service!
15, 18, 19 Temperature sensor Contact customer service!
12, 16, 20 Temp. difference Contact customer service!
13, 17, 21 Over temperature Contact customer service!
22, 23, 24 Heater timeout Contact customer service!

30, 31 Water supply Contact customer service!
32 Steam supply Contact customer service!

40-46 Motor timeout Contact customer service!

50, 54 Chipcard read Contact customer service!
51, 52, 53, 55 Chipcard identify Contact customer service!
57, 58, 59, 60 Chipcard write Contact customer service!

100 Drawer full Empty coffee ground container.
110 Flowmeter Control water tube / contact customer service!
120 Out of beans Fill up coffee bean funnel and push button again.
130 No Milk Control milklevel, fill up milk.
140 Communication Contact customer service!
150 Empty drawer Empty coffee ground container.
160 Battery low Contact customer service!

HINT

Switch machine ON/OFF: if error message still appears -> consult list

This TSM SUCCESS MANUAL® has been examined by Electrosuisse for conformity with the safety
relevant standards, and has been analysed by an applicationoriented risk analysis for the
completeness and correctness of the indications for a safe use of the appliance. Thereby we
assume a use with which can be reckoned based on common sense.

TSM SUCCESS MANUAL
Safe to use - easy to understand due to

10

TSM® - Total Security Management and
ergonomic communication

Set machine out of order

®

®

0404_2

11