Ford Windstar 2002 Owner's Manual

Table of Contents

Introduction 4

Congratulations 4 Safety and environment protection 5 Symbol glossary 8

Instrument Cluster 10

Warning and control lights 10 Gauges 16

Entertainment Systems 19

AM/FM stereo 19 AM/FM stereo cassette (CD changer compatible) 23 AM/FM stereo cassette with CD 32 AM/FM stereo with CD 44

Climate Controls 58

Heater only 58 Manual heating and air conditioning 60

Lights 67

Headlamps 67 Turn signal control 71 Bulb replacement 73

Driver Controls 78

Windshield wiper/washer control 78 Steering wheel adjustment 80 Power windows 85 Mirrors 87 Speed control 88 Message center 99

Locks and Security 112

Keys 112 Locks 112 Anti-theft system 113

Table of Contents

Seating and Safety Restraints 127

Seating 127 Safety restraints 139 Air bags 153 Child restraints 160

Driving 173

Starting 173 Brakes 177 Traction control/AdvanceTrac 180 Transmission operation 184 Vehicle loading 190 Trailer towing 192 Recreational towing 195

Roadside Emergencies 197

Getting roadside assistance 197 Hazard flasher switch 198 Fuel pump shut-off switch 198 Fuses and relays 200 Jump starting 214 Wrecker towing 219

Customer Assistance 220

The dispute settlement board 223 Utilizing the mediation/arbitration 226 Getting assistance outside the U.S. and Canada 226 Ordering additional owner’s literature 227 Reporting safety defects (U.S. only) 228

Cleaning 229

Cleaning your vehicle 229 Underbody preservation 234

Table of Contents

Maintenance and Specifications 236

Hood 237 Engine compartment 238 Engine oil 239 Battery 243 Fuel information 250 Low tire warning system 265 Part numbers 269 Refill capacities 269 Lubricant specifications 271 Engine data 273 Vehicle dimensions 273

Accessories 276 Index 279

All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.

Introduction

The following warning may be required by California law:

CALIFORNIA Proposition 65 Warning

WARNING: Engine exhaust, some of its constituents, and

certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CONGRATULATIONS

Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it.

For more information on Ford Motor Company and its products visit the following website:

In the United States: www.ford.com In Canada: www.ford.ca In Australia: www.ford.com.au In Mexico: www.ford.com.mx Additional owner information is given in separate publications.

Introduction

This Owner’s Guide describes every option and model variant available and therefore some of the items covered may not apply to your particular vehicle. Furthermore, due to printing cycles it may describe options before they are generally available.

Remember to pass on the Owner’s Guide when reselling the

vehicle. It is an integral part of the vehicle.

Fuel pump shut-off switch In the event of an accident the

safety switch will automatically cut off the fuel supply to the engine. The switch can also be activated through sudden vibration (e.g. collision when parking). To reset the switch, refer to the Fuel pump shut-off switch in the Roadside emergencies chapter.

SAFETY AND ENVIRONMENT PROTECTION

Warning symbols in this guide

How can you reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.

Warning symbols on your vehicle

When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.

Introduction

Protecting the environment

We must all play our part in protecting the environment. Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps towards this aim. Information in this respect is highlighted in this guide with the tree symbol.

BREAKING-IN YOUR VEHICLE

There are no particular guidelines for breaking-in your vehicle. During the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is recommended to give the moving parts a chance to break in.

SPECIAL NOTICES Emission warranty

The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.

Introduction

Special instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

By operating other electronic equipment (e.g. mobile telephone

without exterior aerial) electromagnetic fields can occur which can cause malfunctions of the vehicle electronics. Therefore you should observe the instructions of the equipment manufacturers.

Please read the section Air bag in the Seating and safety

restraints chapter. Failure to follow the specific warnings and instructions could result in personal injury.

Front seat mounted rear-facing child or baby seats should

NEVER be used in front of a passenger side air bag.

MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION

For your particular global region, your vehicle may be equipped with features and options that are different from the ones that are described in this Owner Guide; therefore, a supplement has been supplied that complements this book. By referring to the pages in the provided supplement, you can properly identify those features, recommendations and specifications that are unique to your vehicle. Refer to this Owner

Guide for all other required information and warnings.

Introduction

These are some of the symbols you may see on your vehicle.

Vehicle Symbol Glossary

Safety Alert

Fasten Safety Belt Air Bag-Front

Air Bag-Side Child Seat

Child Seat Installation Warning

Brake System Anti-Lock Brake System

Brake Fluid Non-Petroleum Based

AdvanceTrac Master Lighting Switch

Hazard Warning Flasher Fog Lamps-Front

Fuse Compartment Fuel Pump Reset

See Owner’s Guide

Child Seat Tether Anchorage

Traction Control

Windshield Wash/Wipe

Rear Window Defrost/Demist

Windshield Defrost/Demist

Power Windows Front/Rear

Vehicle Symbol Glossary

Introduction

Power Window Lockout

Child Safety Door Lock/Unlock

Interior Luggage Compartment Release

Panic Alarm

Symbol

Engine Oil Engine Coolant

Engine Coolant Temperature

Battery

Do Not Open When Hot

Avoid Smoking, Flames, or Sparks

Battery Acid Explosive Gas

Fan Warning Power Steering Fluid

Maintain Correct Fluid Level

Engine Air Filter

MAX

MIN

Emission System

Passenger Compartment Air Filter

Jack Check fuel cap

Low tire warning

Instrument Cluster

WARNING LIGHTS AND CHIMES

CHECK

FUEL

CAP

MPH

BRAKE

TRAC

ACTIVE

RPMX1000

THEFT

FUEL

TRAC

OFF

Some Warning Lights will show in the cluster equipped with a Message Center as words.

Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, have

the respective system inspected immediately.

Check engine

Illuminates briefly to ensure the system is functional. If it comes on after the engine is started, one of the engine’s emission control systems may be malfunctioning. The light may illuminate without a driveability concern being noted and will not require towing.

Light turns on solid:

Temporary malfunctions may cause your light to illuminate. Examples are:

1. The vehicle has run out of fuel.

2. Poor fuel quality or water in the fuel.

3. The fuel cap may not have been properly installed and securely tightened.

These temporary malfunctions can be corrected by filling the fuel tank with high quality fuel of the recommended octane and/or properly installing and securely tightening the fuel cap. After three driving cycles

O/D OFF

TEMP

120

100

160

km/h

120

200

Instrument Cluster

without these or any other temporary malfunctions present, the light should turn off. (A driving cycle consists of a cold engine startup followed by mixed city/highway driving.) No additional vehicle service is required.

If the light remains on, have your vehicle serviced at the first available opportunity.

Light is blinking:

Engine misfire is occurring which could damage your catalytic converter. You should drive in a moderate fashion (avoid heavy acceleration and deceleration) and have your vehicle serviced at the first available opportunity.

Under engine misfire conditions, excessive exhaust temperatures

could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire.

Check fuel cap

Illuminates when the fuel cap is not installed correctly. Check the fuel cap for proper installation. When the fuel filler cap is properly re-installed, the light(s) will turn off after a period of normal driving. Continuing to operate the vehicle with the check fuel cap light on, can activate the Service Engine Soon/Check Engine warning light.

It may take a long period of time for the system to detect an improperly installed fuel filler cap.

For more information, refer to Fuel filler cap in the Maintenance and specifications chapter.

CHECK

FUEL

CAP

Brake system warning

To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the ON position (alternatively for some vehicles when the ignition is moved from the ON position to START position, the light will momentarily illuminate prior to reaching the START position). It also illuminates if the parking brake is engaged. If the brake system

Instrument Cluster

warning light does not illuminate as described, seek service immediately. Illumination after the parking brake is released indicates low brake fluid level or a brake system malfunction and the brake system should be serviced immediately by a qualified technician. Refer to Brakes in the Driving chapter for more information.

Anti-lock brake system (ABS)

To confirm the anti-lock brake system (ABS) warning light is functional it will momentarily illuminate when the ignition is turned to the ON position (alternatively for some vehicles when the ignition is moved from the ON position to the START position, the light will momentarily illuminate just prior to reaching the START position). If the light remains on, continues to flash or fails to illuminate, have the ABS serviced immediately. If the ABS light remains on, it means the anti-lock brake system has malfunctioned and is disabled, however, the normal brake system will still function unless the brake warning light also remains illuminated and parking brake is off. Refer to Brakes in the Driving chapter for more information.

Safety belt

Illuminates to remind you to fasten your safety belts. For more information, refer to the Seating and safety restraints chapter.

ABS

Air bag readiness

Illuminates to confirm that the air bags (front or side) are operational. If the light fails to illuminate, continues to flash or remains on, have the system serviced immediately.

Instrument Cluster

Charging system

Illuminates when the battery is not charging properly.

Engine oil pressure

Illuminates when the oil pressure falls below the normal range. Check the oil level and add oil if needed. Refer to Engine oil in the

Maintenance and specifications

chapter.

Traction ControlY active (if equipped)

Illuminates when the Traction Controly system is active. It will be lit for a minimum of four seconds or for the duration of the Traction Controly event.

For more information, refer to the Driving chapter.

Traction ControlY off light (if equipped)

Illuminates when the Traction Controly system has been disabled (by the driver or as a result of a system failure). For more information, refer to the Driving chapter.

TRAC

ACTIVE

TRAC

OFF

Low tire warning

Illuminates while the low tire warning system is enabled. If the light remains on while driving, the tire pressures should be checked, refer to Low tire warning in the Maintenance and specifications chapter.

Instrument Cluster

Bulb Warning

Illuminates when one of the exterior bulbs has burned out.

Low fuel

Illuminates when the fuel level in the fuel tank is at, or near, empty (refer to Fuel gauge in this chapter for more information).

Low washer fluid

Illuminates when the windshield washer fluid is low.

O/D off

Illuminates when the overdrive function has been turned OFF using the Transmission Control Switch (TCS) at the end of gearshift. If the light does not come on or the light flashes steadily, have your vehicle serviced as soon as possible, damage to the transmission could occur.

O/D

OFF

Door ajar

Illuminates when any door is open (or not fully closed).

Instrument Cluster

Anti-theft system

Illuminates when the SecuriLocky Passive Anti-theft System is armed. If the light fails to illuminate, continues to flash or remains on, have the system serviced.

Turn signals

Illuminates when the turn signals or the hazard lights are turned on. If the lights stay on continuously or flash faster, check for a burned-out bulb.

High beams

Illuminates when the high beam headlamps are turned on.

Safety belt warning chime

Sounds to remind you to fasten your safety belts.

BeltMinder chime

Sounds intermittently to remind you to fasten your safety belts.

Supplemental restraint system (SRS) warning chime

Sounds when a malfunction in the supplemental restraint system (front or side airbags) has been detected. Have the supplemental restraint system inspected immediately.

Headlamps on warning chime

Sounds when the headlamps or parking lamps are on, the key is removed from the ignition and the driver’s door is opened.

Turn signal chime

Sounds when the turn signal lever has been activated to signal a turn and not turned off after the vehicle is driven more than 0.8 km (1/2 mile).

Instrument Cluster

Key-in-ignition warning chime

Sounds when the key is left in the ignition and the driver’s door is opened.

GAUGES

CHECK

FUEL CAP

MPH

BRAKE

TRAC

ACTIVE

RPMX1000

THEFT

FUEL

TRAC

OFF

Engine coolant temperature gauge

Indicates the temperature of the engine coolant. At normal operating temperature, the needle remains within the normal area (the area

TEMP

between the “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine immediately and let the engine cool. Refer to Engine coolant in the Maintenance and specifications chapter.

O/D OFF

TEMP

120

100

160

km/h

120

200

Never remove the coolant reservoir cap while the engine is

running or hot. Steam and scalding liquid from a hot cooling system can burn you badly.

This gauge indicates the temperature of the engine coolant, not the coolant level. If the coolant is not at its proper level the gauge indication will not be accurate.

Instrument Cluster

Fuel gauge

Displays approximately how much fuel is in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade.

When refueling the vehicle from empty indication, the amount of fuel that can be added will be less than the advertised capacity due to the reserve fuel.

The arrow near the fuel pump icon indicates which side of the vehicle the fuel filler door is located.

Speedometer

Indicates the current vehicle speed.

Odometer

Registers the total kilometers (miles) of the vehicle.

FUEL

Instrument Cluster

Trip odometer

Registers up to 1 600 kilometers (1 000 miles) of individual journeys. To display, depress the control. To reset, depress and hold the control for 2 seconds. To set back to odometer, depress the control again.

Tachometer

Indicates the engine speed in revolutions per minute.

Driving with your tachometer pointer continuously at the top of the scale may damage the engine.

RPMX1000

Entertainment Systems

AM/FM STEREO

VOL

PUSH

TONE

CLK

AM / FM STEREO

1 2 3 4 AM/FM

Your vehicle is equipped with a delayed accessory feature. This feature enables the audio playing media to continue playing up to 10 minutes after the ignition has been turned off, or until a door is opened.

Volume/power control

Press the control to turn the audio system on or off.

TONE VOL

ST DX

SEEK TUNE

VOL

PUSH

Turn the control to raise or lower volume.

VOL

PUSH

If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.

Entertainment Systems

Bass adjust

The bass adjust control allows you to increase or decrease the audio system’s bass output.

Press the TONE control once, then use the volume knob to adjust the desired level.

Treble adjust

The treble adjust control allows you to increase or decrease the audio system’s treble output.

Press the TONE control twice, then use the volume knob to adjust the desired level.

Speaker balance adjust

Speaker sound distribution can be adjusted between the right and left speakers.

Press the TONE control three times, then use the volume knob to adjust the desired level.

TONE

CLK

TONE

CLK

TONE

CLK

VOL

PUSH

VOL

PUSH

VOL

PUSH

Speaker fade adjust (if equipped)

Speaker sound can be adjusted between the front and rear speakers.

TONE

Press the TONE control four times, then use the volume knob to adjust

CLK

the desired level.

Seek function

The seek function control works in radio mode.

VOL

PUSH

Entertainment Systems

Seek function in radio mode

• Press to find the next listenable station down the frequency band.

• Press listenable station up the frequency band.

AM/FM select

The AM/FM select control works in radio mode.

to find the next

SEEK

TUNE

AM/FM

AM/FM select in radio mode

This control allows you to select AM or FM frequency bands. Press the control to switch between AM, FM1 or FM2 memory preset stations.

Radio station memory preset

1 2 3 4

The radio is equipped with four station memory preset controls. These controls can be used to select up to four preset AM stations and eight FM stations (four in FM1 and four in FM2).

Setting memory preset stations

1. Select the frequency band with the AM/FM select control.

2. Select a station. Refer to Tune adjust or Seek function for more

information on selecting a station.

3. Press and hold a memory preset control until the sound returns,

indicating the station is held in memory on the control you selected.

1 2 3 4

Entertainment Systems

Setting the clock

Press CLK to toggle between listening frequencies and clock mode.

To set the hour, press and hold the CLK control until CLOCK SET appears in the display and press the SEEK control:

TONE

CLK

•

To set the minute, press and hold the CLK control until CLOCK SET appears in the display and press the TUNE control:

to decrease hours and to increase hours.

TONE

CLK

•

The CLK control will allow you to switch between media display mode (radio station, stereo information, etc.) and clock display mode (time). When in clock mode, the media information will display for ten seconds, when the radio is turned on, and then revert to clock information. Any time that the media is changed, (new radio station, etc.), the media information will again display for ten seconds before reverting back to the clock. In media mode, the media information will always be displayed.

to decrease minutes and to increase minutes.

Tune adjust

The tune control works in radio mode.

Entertainment Systems

Tune adjust in radio mode

• Press to move to the next frequency down the band (whether or not a listenable station is located there). Hold the control to move through the frequencies quickly.

• Press

to move to the next frequency up the band (whether or not

a listenable station is located there). Hold for quick movement.

AM/FM STEREO/CASSETTE (CD CHANGER COMPATIBLE)

VOL - PUSH ON

AM FM

BASS TREB BAL FADE

SEEK TUNE

CLK

TAPE

AMS

SEEK

TUNE

DISCS

SCAN

SIDE

REW

SHUFFLECOMPCD

1 - 2

321456

Entertainment Systems

Volume/power control

Press the control to turn the audio system on or off.

Turn the control to raise or lower volume.

If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.

AM/FM select

The AM/FM select control works in radio, tape and CD changer modes (if equipped).

VOL - PUSH ON

AM FM

AM/FM select in radio mode

This control allows you to select AM or FM frequency bands. Press the control to switch between AM, FM1 or FM2 memory preset stations.

AM/FM select in tape mode

Press this control to stop tape play and begin radio play.

AM/FM select in CD changer mode (if equipped)

Press this control to stop CD play and begin radio play.

Entertainment Systems

Tune adjust

The tune control works in radio and CD changer modes (if equipped).

Tune adjust in radio mode

• Press to move to the next frequency down the band (whether or not a listenable station is located there). Hold the control to move through the frequencies quickly.

• Press

to move to the next frequency up the band (whether or not

a listenable station is located there). Hold for quick movement.

Tune adjust for CD changer (if equipped)

• Press to select the previous disc in the CD changer. (Play will begin on the first track of the disc unless the CD changer is in shuffle mode. Refer to Shuffle feature for more information. Hold the control to continue reversing through the disc.

• Press

to select the next disc in the CD changer. Hold the control

to fast-forward through the remaining discs.

SEEK

TUNE

DISCS

SEEK

TUNE

DISCS

Seek function

The seek function control works in radio or CD changer mode.

Seek function in radio mode

• Press to find the next listenable station down the frequency band.

• Press

to find the next

SEEK

TUNE

DISCS

listenable station up the frequency band.

Entertainment Systems

Seek function for CD changer (if equipped)

• Press to seek to the previous track of the current disc. If a selection has been playing for three seconds or more and you press

, the CD changer will

replay that selection from the beginning.

• Press

to seek forward to the next track of the current disc. After the last track has been completed, the first track of the current disc will automatically replay.

Scan function

The scan function works in radio or CD changer mode (if equipped).

Scan function in radio mode

Press the SCAN control to hear a brief sampling of all listenable stations on the frequency band. Press the SCAN control again to stop the scan mode.

Scan function in CD changer mode (if equipped)

Press the SCAN control to hear a brief sampling of all selections on the CD. (The CD scans in a forward direction, wrapping back to the first track at the end of the CD.) To stop on a particular selection, press the SCAN control again.

SEEK

TUNE

DISCS

SCAN

Radio station memory preset

The radio is equipped with six station memory preset controls. These controls can be used to select up to six preset AM stations and twelve FM stations ( six in FM1 and six in FM2).

Setting memory preset stations

1. Select the frequency band with the AM/FM select control.

2. Select a station. Refer to Tune adjust or Seek function for more information on selecting a station.

Entertainment Systems

3. Press and hold a memory preset control until the sound returns, indicating the station is held in memory on the control you selected.

SHUFFLECOMPCDCD

321456

Bass adjust

The bass adjust control allows you to increase or decrease the audio system’s bass output.

BASS

Treble adjust

The treble adjust control allows you to increase or decrease the audio system’s treble output.

TREB

Speaker balance adjust

Speaker sound distribution can be adjusted between the right and left speakers.

BAL

Entertainment Systems

Speaker fade adjust

Speaker sound can be adjusted between the front and rear speakers.

FADE

Tape select

• To enter tape mode while in radio or CD changer mode, press the TAPE control.

• If no tape is found, NO TAPE appears in the display.

Automatic Music Search

The Automatic Music Search feature allows you to quickly locate the beginning of the tape selection being played or to skip to the next selection.

To activate the feature, momentarily depress the TAPE AMS button. Then, press either REW (for the beginning of the current selection) or FF (to advance to the next selection). The tape deck stops and returns to play mode when the AMS circuit senses a blank section on the tape.

In order to ensure proper operation of the AMS feature, the tape MUST have a blank section of at least four seconds duration between programs.

CLK

TAPE

AMS

CLK

TAPE

AMS

Entertainment Systems

CD changer select (if equipped)

• To enter CD changer mode while in radio or tape mode, press the CD control.

AM FM

Rewind

The rewind control works in tape and CD changer (if equipped) modes. To rewind in tape mode, press the

SIDE/REW control.

SIDE

1 - 2

REW FF

Press the 1–2/FF control to stop rewinding the tape.

SIDE

1 - 2

REW FF

To rewind in CD changer mode, press the CD control.

Press the control again to deactivate rewind mode.

Fast forward

The fast forward control works in tape and CD changer modes. To fast forward in tape mode, press

the 1–2/FF control. Tape direction will automatically

reverse when the end of the tape is reached.

Press the SIDE/REW control to stop the fast forward of the tape.

SIDE

1 - 2

REW FF

SIDE

1 - 2

REW FF

Entertainment Systems

To fast forward in CD changer mode, press the CD control.

Press the control again to deactivate fast forward mode.

Compression feature (if equipped)

Compression adjust brings soft and loud CD passages together for a more consistent listening level.

Press the COMP control to activate and deactivate compression adjust.

Shuffle feature (if equipped)

The shuffle feature operates in CD changer mode and plays all tracks on the current disc in random order. The shuffle feature continues to the next disc after all tracks are played.

Press the SHUFFLE control to start this feature. Random order play will continue until the SHUFFLE control is pressed again.

Tape direction select

Press SIDE and 1–2 at the same time to play the alternate side of a tape.

Eject function

Press the control to stop and eject a tape.

COMP

SHUFFLE

SIDE

1 - 2

REW FF

DolbyT noise reduction

Dolbyt noise reduction operates only in tape mode. Dolbyt noise reduction reduces the amount of hiss and static during tape playback.

Press the reduction.

control to activate (and deactivate) Dolbyt noise

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