ford Tourneo Connect (2013) Owner's Manual

FORD TOURNEO CONNECT Owner's Manual

The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.

© Ford Motor Company 2013

All rights reserved.

Part Number: CG3588en 07/2013 20130717200505

Introduction

About This Manual...........................................7

Symbols Glossary.............................................7

Replacement Parts

Recommendation........................................9

Mobile Communications

Equipment.....................................................10

Data Recording................................................10

At a Glance

Front Exterior Overview.................................12

Rear Exterior Overview..................................13

Vehicle Interior Overview.............................14

Instrument Panel Overview - Vehicles

With: LHD.......................................................15

Instrument Panel Overview - Vehicles

With: RHD......................................................16

Child Safety

Installing Child Seats.....................................18

Child Seat Positioning...................................22

Child Safety Locks..........................................25

Safety Belts

Fastening the Safety Belts..........................26

Safety Belt Height Adjustment.................27

Safety Belt Minder.........................................28

Supplementary Restraints

System

Principle of Operation..................................29

Driver Airbag.....................................................29

Passenger Airbag...........................................30

Side Airbags......................................................31

Side Curtain Airbags.......................................31

Keys and Remote Controls

General Information on Radio

Frequencies..................................................32

Remote Control...............................................32

Replacing a Lost Key or Remote

Control............................................................33

Locks

Locking and Unlocking.................................34

Manual Liftgate...............................................36

Security

Passive Anti-Theft System.........................38

Anti-Theft Alarm............................................38

Wipers and Washers

Windshield Wipers..........................................41

Autowipers........................................................41

Windshield Washers.....................................42

Rear Window Wiper and Washers...........43

Steering Wheel

Adjusting the Steering Wheel...................44

Audio Control..................................................44

Voice Control...................................................46

Cruise Control.................................................46

Information Display Control......................46

Lighting

General Information......................................47

Lighting Control...............................................47

Autolamps........................................................48

Instrument Lighting Dimmer.....................49

Headlamp Exit Delay....................................49

Daytime Running Lamps............................50

Front Fog Lamps............................................50

Rear Fog Lamps.............................................50

Headlamp Leveling.......................................50

Cornering Lamps.............................................51

Direction Indicators........................................52

Interior Lamps - Vehicles Without:

Panoramic Roof Panel.............................52

Interior Lamps - Vehicles With:

Panoramic Roof Panel.............................53

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Table of Contents

Windows and Mirrors

Power Windows - Vehicles With:

One-Touch Down Driver Window........54

Power Windows - Vehicles With: Rear

Power Windows ........................................54

Exterior Mirrors................................................56

Interior Mirror....................................................57

Global Opening and Closing......................57

Sun Shades......................................................58

Instrument Cluster

Gauges...............................................................60

Warning Lamps and Indicators..................61

Audible Warnings and Indicators -

Vehicles With: Automatic

Transmission...............................................64

Audible Warnings and Indicators -

Vehicles With: Manual

Transmission...............................................64

Information Displays

General Information......................................65

Clock...................................................................69

Trip Computer.................................................69

Personalized Settings..................................69

Information Messages..................................70

Climate Control

Principle of Operation...................................75

Air Vents.............................................................75

Manual Climate Control..............................76

Automatic Climate Control........................78

Hints on Controlling the Interior

Climate...........................................................79

Rear Passenger Climate Controls.............81

Heated Windows and Mirrors.....................81

Auxiliary Heater...............................................82

Seats

Sitting in the Correct Position...................86

Head Restraints..............................................86

Manual Seats...................................................87

Rear Seats........................................................89

Heated Seats...................................................93

Rear Seat Armrest.........................................94

Auxiliary Power Points

Auxiliary Power Points.................................95

Cigar Lighter.....................................................95

Storage Compartments

Cup Holders.....................................................96

Center Console...............................................96

Overhead Console.........................................96

Folding Tray......................................................96

Starting and Stopping the

Engine

General Information......................................97

Ignition Switch.................................................97

Steering Wheel Lock.....................................97

Starting a Gasoline Engine - Vehicles

With: Manual Transmission...................98

Starting a Gasoline Engine - Vehicles

With: Automatic Transmission.............98

Starting a Diesel Engine..............................99

Diesel Particulate Filter...............................99

Switching Off the Engine..........................100

Engine Block Heater...................................100

Unique Driving Character-

istics

Auto-Start-Stop - Trend ECOlite...........102

Auto-Start-Stop...........................................103

Fuel and Refueling

Safety Precautions......................................105

Fuel Quality - Gasoline..............................106

Fuel Quality - Diesel....................................106

Running Out of Fuel....................................106

Catalytic Converter......................................107

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Refueling.........................................................108

Fuel Consumption.......................................109

Fuel Consumption Figures - 1.0L

EcoBoost (74kW/100PS)......................110

Fuel Consumption Figures - 1.6L

EcoBoost (110kW/150PS) -

Sigma..............................................................111

Fuel Consumption Figures - 1.6L

Duratorq-TDCi (55kW/75PS)/1.6L
Duratorq-TDCi (70kW/95PS)

(TZ)..................................................................111

Fuel Consumption Figures - 1.6L

Duratorq-TDCi (70kW/95PS) (TZ),

Trend ECOlite..............................................112

Fuel Consumption Figures - 1.6L

Duratorq-TDCi (85kW/115PS).............112

Transmission

Manual Transmission - Vehicles With:

6-Speed Manual Transmission............113

Manual Transmission - Vehicles With:

5-Speed Manual Transmission............113

Automatic Transmission.............................113

Brakes

General Information......................................117

Hints on Driving With Anti-Lock

Brakes.............................................................117

Parking Brake...................................................117

Hill Start Assist - Vehicles With:

Automatic Transmission........................118

Hill Start Assist - Vehicles With: Manual

Transmission...............................................118

Traction Control

Principle of Operation.................................120

Using Traction Control................................120

Stability Control

Principle of Operation..................................121

Using Stability Control.................................121

Parking Aids

Principle of Operation.................................122

Parking Aid.......................................................122

Rear View Camera........................................124

Cruise Control

Principle of Operation.................................127

Using Cruise Control....................................127

Driving Aids

Speed Limiter.................................................128

Active City Stop.............................................129

Load Carrying

General Information.....................................131

Rear Under Floor Storage...........................131

Luggage Anchor Points...............................132

Cargo Nets.......................................................132

Roof Racks and Load Carriers..................133

Towing

Towing a Trailer.............................................135

Trailer Sway Control....................................136

Towing Points................................................136

Towing the Vehicle on Four Wheels.......137

Towing the Vehicle on Four Wheels......138

Transporting the Vehicle............................138

Driving Hints

Breaking-In......................................................139

Economical Driving......................................139

Reduced Engine Performance.................139

Cold Weather Precautions.......................140

Driving Through Water...............................140

Floor Mats.......................................................140

Roadside Emergencies

Hazard Warning Flashers...........................142

First Aid Kit......................................................142

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Table of Contents

Warning Triangle...........................................142

Fuel Shutoff....................................................142

Jump-Starting the Vehicle........................142

Fuses

Fuse Box Locations......................................144

Changing a Fuse...........................................144

Fuse Specification Chart...........................146

Maintenance

General Information....................................156

Opening and Closing the Hood...............156

Under Hood Overview - 1.0L EcoBoost

(74kW/100PS), Vehicles With:

LHD................................................................158

Under Hood Overview - 1.0L EcoBoost

(74kW/100PS), Vehicles With:

RHD...............................................................159

Under Hood Overview - 1.6L EcoBoost

(110kW/150PS) - Sigma, Vehicles

With: LHD....................................................160

Under Hood Overview - 1.6L EcoBoost

(110kW/150PS) - Sigma, Vehicles

With: RHD.....................................................161

Under Hood Overview - 1.6L

Duratorq-TDCi (DV) Diesel, Vehicles

With: LHD....................................................162

Under Hood Overview - 1.6L

Duratorq-TDCi (DV) Diesel, Vehicles

With: RHD....................................................163

Engine Oil Dipstick - 1.0L EcoBoost

(74kW/100PS)..........................................164

Engine Oil Dipstick - 1.6L EcoBoost

(110kW/150PS) - Sigma........................164

Engine Oil Dipstick - 1.6L Duratorq-TDCi

(DV) Diesel.................................................164

Engine Oil Check...........................................164

Engine Coolant Check................................165

Brake and Clutch Fluid Check..................165

Washer Fluid Check.....................................166

Changing the 12V Battery..........................166

Checking the Wiper Blades......................166

Changing the Wiper Blades.....................166

Changing a Bulb............................................167

Bulb Specification Chart.............................171

Technical Specifications - 1.0L EcoBoost

(74kW/100PS)...........................................172

Technical Specifications - 1.6L

Duratorq-TDCi (DV) Diesel...................174

Technical Specifications - 1.6L EcoBoost

(110kW/150PS) - Sigma........................175

Vehicle Care

Cleaning the Exterior...................................178

Repairing Minor Paint Damage................178

Cleaning the Interior....................................179

Cleaning the Alloy Wheels........................179

Wheels and Tires

General Information....................................180

Temporary Mobility Kit...............................180

Tire Care...........................................................184

Using Winter Tires........................................184

Using Snow Chains......................................184

Tire Pressure Monitoring System...........185

Changing a Road Wheel............................188

Technical Specifications - Vehicles With:

Short Wheelbase.....................................193

Technical Specifications - Vehicles With:

Long Wheelbase.......................................193

Capacities and Specific-

ations

Vehicle Dimensions - Vehicles With:

Long Wheelbase.......................................195

Vehicle Dimensions - Vehicles With:

Short Wheelbase.....................................195

Towbar Dimensions....................................196

Vehicle Identification Plate.......................197

Vehicle Identification Number................198

Audio System

General Information....................................199

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Table of Contents

Audio unit - Vehicles With:

AM/FM/CD/Digital Audio Broadcast

(DAB) Radio/SYNC...............................200

Audio unit - Vehicles With: Digital Audio

Broadcast (DAB) Radio/Navigation

System/SYNC..........................................205

Audio unit - Vehicles With:

AM/FM/Digital Audio Broadcast (DAB)

Radio..............................................................211

Digital Audio...................................................218

Auxiliary Input Jack.....................................220

USB Port.........................................................220

Media Hub.......................................................221

Audio Troubleshooting...............................221

Navigation

Navigation.......................................................222

SYNC™

General Information...................................230

Using Voice Recognition.............................231

Using SYNC™ With Your Phone............234

SYNC™ Applications and Services......244

Using SYNC™ With Your Media

Player............................................................247

SYNC™ Troubleshooting...........................251

Appendices

Electromagnetic compatibility...............259

End User License Agreement.................260

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Table of Contents

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ABOUT THIS MANUAL

Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about it,
the greater the safety and pleasure you
will get from driving it.

WARNING

Driving while distracted can result in
loss of vehicle control, crash and

injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to your
vehicle.

Note: Some of the illustrations in this
manual may be used for different models,
so may appear different to you on your
vehicle. However, the essential information
in the illustrations is always correct.

Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.

Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.

This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.

Right-hand sideA
Left-hand sideB

Protecting the Environment

You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.

SYMBOLS GLOSSARY

These are some of the symbols you may
see on your vehicle.

Safety alert

See Owner's Manual

Air conditioning system

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

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Introduction

Battery acid

Brake fluid - non petroleum
based

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten safety belt

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard warning flashers

Heated rear window

Heated windshield

Interior luggage compartment
release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

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Introduction

Maintain correct fluid level

Note operating instructions

Panic alarm

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

Service engine soon

Side airbag

Shield the eyes

Stability control

Windshield wash and wipe

REPLACEMENT PARTS RECOMMENDATION

Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.

Scheduled Maintenance and
Mechanical Repairs

One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.

Collision Repairs

We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.

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Introduction

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.

MOBILE COMMUNICATIONS EQUIPMENT

Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.

WARNING

Driving while distracted can result in
loss of vehicle control, crash and

injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

DATA RECORDING

A large number of electronic components
of your vehicle contain data storage
modules temporarily or permanently
storing technical data about the condition
of the vehicle, events and errors.

In general, this technical information
documents the condition of parts,
modules, systems or the environment:

• Operating conditions of system
components (e.g. filling levels).

• Status messages of the vehicle and its
individual components (e.g. number of
wheel revolutions/rotational speed,
deceleration, lateral acceleration).

• Malfunction and defects in important
system components (e.g. lighting and
brake system).

• Vehicle reactions in particular driving
situations (e.g. inflation of an airbag,
activation of the stability regulation
system).

• Environmental conditions (e.g.
temperature).

These data are exclusively technical and
help identification and correction of errors
as well as optimisation of vehicle
functions. Motion profiles indicating
travelled routes cannot be created with
these data.

If services are used (e.g. repair works,
service processes, warranty cases, quality
assurance), employees of the service
network (including manufacturers) are
able to read out this technical information
from the event and error data storage
modules using special diagnostic devices.
If required, you will receive further
information. After an error has been
corrected, these data are deleted from the
error storage module or they are constantly
overwritten.

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Introduction

When using the vehicle, situations may
occur in which these technical data related
to other information (accident report,
damages on the vehicle, witness
statements etc.) may be associated with
a specific person - possibly, with the
assistance of an expert.

Additional functions contractually agreed
upon with the client (e.g. vehicle location
in emergency cases) allow the
transmission of particular vehicle data
from the vehicle.

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Introduction

FRONT EXTERIOR OVERVIEW

See Locking and Unlocking (page 34).A
See Speed Limiter (page 128).B
See Changing the Wiper Blades (page 166).C
See Maintenance (page 156).D
See Towing Points (page 136).E
See Changing a Bulb (page 167).F
Tire pressures. See Technical Specifications (page 193).G
See Changing a Road Wheel (page 188).H

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At a Glance

REAR EXTERIOR OVERVIEW

See Changing a Bulb (page 167).A
See Changing the Wiper Blades (page 166).B
See Changing a Bulb (page 167).C
See Refueling (page 108).D
See Changing a Road Wheel (page 188).E
Tire pressures. See Technical Specifications (page 193).F
See Towing Points (page 136).G
See Temporary Mobility Kit (page 180). Spare wheel, jack and wheel brace.

See Changing a Road Wheel (page 188). Towing eye. See Towing Points
(page 136).

H

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At a Glance

VEHICLE INTERIOR OVERVIEW

See Transmission (page 113).A
See Power Windows (page 54). See Exterior Mirrors (page 56).B
See Head Restraints (page 86).C
See Fastening the Safety Belts (page 26).D
See Rear Seats (page 89).E
See Manual Seats (page 87).F
See Parking Brake (page 117).G
See Opening and Closing the Hood (page 156).H

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At a Glance

INSTRUMENT PANEL OVERVIEW - VEHICLES WITH: LHD

Air vents. See Air Vents (page 75).A
Direction indicators. See Direction Indicators (page 52). High beam. See

Lighting Control (page 47).

B

Information display controls. See Information Displays (page 65).C
Instrument cluster. See Gauges (page 60). See Warning Lamps and

Indicators (page 61).

D

Audio control. See Audio Control (page 44). Voice control. See Voice Control
(page 46).

E

Wiper lever. See Wipers and Washers (page 41).F
Information and entertainment display.G
Audio unit. See Audio System (page 199).H
Door lock indicator. See Locking and Unlocking (page 34).I
Hazard warning flasher switch. See Hazard Warning Flashers (page 142).J
Climate controls. See Climate Control (page 75).K

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At a Glance

Parking aid switch. See Parking Aids (page 122).L
Start-stop switch. See Auto-Start-Stop (page 102).M
Heated rear window switch. See Heated Windows and Mirrors (page 81).N
Heated windshield switch. See Heated Windows and Mirrors (page 81).O
Ignition switch. See Ignition Switch (page 97).P
Steering wheel adjustment. See Adjusting the Steering Wheel (page 44).Q
Horn.R
Cruise control switches. See Using Cruise Control (page 127).S
Lighting control. See Lighting Control (page 47). Front fog lamps. See Front

Fog Lamps (page 50). Rear fog lamp. See Rear Fog Lamps (page 50).
Headlamp leveling control. See Headlamp Leveling (page 50).

T

INSTRUMENT PANEL OVERVIEW - VEHICLES WITH: RHD

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At a Glance

Door lock indicator. See Locking and Unlocking (page 34).A
Audio unit. See Audio System (page 199).B
Information and entertainment display.C
Direction indicators. See Direction Indicators (page 52). High beam. See

Lighting Control (page 47).

D

Information display controls. See Information Displays (page 65).E
Instrument cluster. See Gauges (page 60). See Warning Lamps and

Indicators (page 61).

F

Audio control. See Audio Control (page 44). Voice control. See Voice Control
(page 46).

G

Wiper lever. See Wipers and Washers (page 41).H
Air vents. See Air Vents (page 75).I
Lighting control. See Lighting Control (page 47). Front fog lamps. See Front

Fog Lamps (page 50). Rear fog lamp. See Rear Fog Lamps (page 50).
Headlamp leveling control. See Headlamp Leveling (page 50).

J

Ignition switch. See Ignition Switch (page 97).K
Steering wheel adjustment. See Adjusting the Steering Wheel (page 44).L
Horn.M
Cruise control switches. See Using Cruise Control (page 127).N
Parking aid switch. See Parking Aids (page 122).O
Start-stop switch. See Auto-Start-Stop (page 102).P
Heated rear window switch. See Heated Windows and Mirrors (page 81).Q
Heated windshield switch. See Heated Windows and Mirrors (page 81).R
Climate controls. See Climate Control (page 75).S
Hazard warning flasher switch. See Hazard Warning Flashers (page 142).T

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At a Glance

INSTALLING CHILD SEATS

WARNINGS

Extreme Hazard! Do not use a
rearward facing child seat on a seat
protected by an active air bag in front

of it!

WARNINGS

Your vehicle has a passenger airbag
deactivation switch. See Passenger

Airbag (page 30). You must switch
the airbag off when using a rearward facing
child seat on the front seat. Make sure you
switch the airbag back on following
removal of the rearward facing child seat.
Failure to follow this warning could result
in serious personal injury or death.

Use an approved child seat to secure

children less than 59 inches (150

centimeters) tall on the rear seat.
Failure to follow this warning could result
in serious personal injury or death.

Read and follow the manufacturer’s

instructions when you are installing

a child seat. Failure to follow this
warning could result in serious personal
injury or death.

Do not modify child seats in any way.

Failure to follow this warning could

result in serious personal injury or
death.

Do not hold a child on your lap when

your vehicle is moving. Failure to

follow this warning could result in
serious personal injury or death.

Do not leave unattended children in

your vehicle. Failure to follow this

warning could result in serious
personal injury or death.

If your vehicle has been involved in a

crash, have the child seats checked

by an authorized dealer. Failure to
follow this warning could result in serious
personal injury or death.

Only child seats certified to ECE-R44.03
(or later) have been tested and approved
for use in your vehicle. A choice of these
are available from an authorized dealer.

Note: Mandatory use of child seats varies
from country to country.

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Child Safety

Child Seats for Different Mass
Groups

Use the correct child seat as follows:

Rearward Facing Baby Safety Seat

Secure children that weigh less than 29
pounds (13 kilograms) in a rearward facing
baby safety seat (Group 0+) on the rear
seat.

Child Safety Seat

Secure children that weigh between 29
pounds (13 kilograms) and 40 pounds (18
kilograms) in a child safety seat (Group 1)
on the rear seat.

Booster Seats

WARNINGS

Do not install a booster seat or a
booster cushion with only the lap

strap of the safety belt. Failure to
follow this warning could result in serious
personal injury or death.

Do not install a booster seat or a

booster cushion with a safety belt

that is slack or twisted. Failure to
follow this warning could result in serious
personal injury or death.

Do not put the safety belt under your

child’s arm or behind their back.

Failure to follow this warning could
result in serious personal injury or death.

Do not use pillows, books or towels

to boost your child’s height. Failure

to follow this warning could result in
serious personal injury or death.

Make sure that your child sits in an

upright position. Failure to follow this

warning could result in serious
personal injury or death.

Make sure the child seat rests tightly

against the vehicle seat. If necessary,

adjust the seatback to an upright
position. It may also be necessary to lift or
remove the head restraint. See Head
Restraints (page 86). Failure to follow
this warning could result in serious
personal injury or death.

You must reinstall the head restraint

following the removal of the child

seat. See Head Restraints (page

86). Failure to follow this warning could
result in serious personal injury or death.

Secure children that weigh more than 33
pounds (15 kilograms) but are less than 59
inches (150 centimeters) tall in a booster
seat or a booster cushion.

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Child Safety

Booster Seat (Group 2)

We recommend that you use a booster
seat that combines a cushion with a
backrest instead of a booster cushion only.
The raised seating position will allow you
to position the shoulder strap of the adult
safety belt over the center of your child’s
shoulder and the lap strap tightly across
their hips.

Booster Cushion (Group 3)

ISOFIX Anchor Points

WARNING

Use an anti-rotation device when
using the ISOFIX system. We

recommend the use of a top tether
or support leg. Failure to follow this
warning could result in serious personal
injury or death.

Your vehicle has ISOFIX anchor points that
accommodate universally approved
ISOFIX child seats.

The ISOFIX system has two rigid
attachment arms on the child seat. These
attach to anchor points on the second row
seats, where the cushion and backrest
meet. For child seats with a top tether,
tether anchor points are on the underside
or rear of the second row seats.

Note: When you are purchasing an ISOFIX
seat, make sure that you know the correct
mass group and ISOFIX size class for the
intended seating locations. See Child Seat
Positioning (page 22).

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Child Safety

Attaching a Child Seat With Top
Tethers

WARNING

Do not attach the top tether strap to
anything other than the correct top

tether strap anchor point. Failure to
follow this warning could result in serious
personal injury or death.

Follow the child seat manufacturer’s
instructions for installing a child seat with
a top tether.

Attaching a Child Seat With a
Support Leg

WARNINGS

Make sure the support leg is long
enough to reach the vehicle floor.
Failure to follow this warning could

result in serious personal injury or death.

Make sure that the child seat
manufacturer lists your vehicle as

suitable for use with this type of child
seat. Failure to follow this warning could
result in serious personal injury or death.

Follow the child seat manufacturer's
instructions for installing a child seat with
a support leg.

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Child Safety

CHILD SEAT POSITIONING

WARNINGS

See an authorized dealer for the
latest details relating to our

recommended child seats. Failure to
follow this warning could result in serious
personal injury or death.

Extreme Hazard! Do not use a

rearward facing child seat on a seat

protected by an air bag in front of it!

When using a child seat with a

support leg, the support leg must

rest securely on the floor. Failure to
follow this warning could result in serious
personal injury or death.

When using a child seat with a safety

belt, make sure that the safety belt

is not slack or twisted. Failure to
follow this warning could result in serious
personal injury or death.

WARNINGS

Make sure the child seat rests tightly
against the vehicle seat. If necessary,

adjust the seatback to an upright
position. It may also be necessary to lift or
remove the head restraint. See Head
Restraints (page 86). Failure to follow
this warning could result in serious
personal injury or death.

You must reinstall the head restraint

following the removal of the child

seat. See Head Restraints (page

86). Failure to follow this warning could
result in serious personal injury or death.

Note: When using a child seat on a front
seat, always adjust the front passenger seat
as far back as possible. If it proves difficult
to tighten the lap section of the safety belt
without slack remaining, adjust the seatback
to the fully upright position and raise the
height of the seat. See Seats (page 86).

Mass group categories

Seating positions

3210+0

46 - 79 lbs

(22 - 36 kg)

33 - 55 lbs

(15 - 25 kg)

20 - 40 lbs

(9 - 18 kg)

Up to 29

lbs (13 kg)

Up to 22

lbs (10 kg)

UF¹UF¹UF¹XX

Front passenger seat
with airbag ON

U¹U¹U¹U¹U¹

Front passenger seat
with airbag OFF

L¹L¹L¹XX

Fold-flat front
passenger seat with
airbag ON

L¹L¹L¹L¹X

Fold-flat front
passenger seat with
airbag OFF

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Child Safety

Mass group categories

Seating positions

3210+0

46 - 79 lbs

(22 - 36 kg)

33 - 55 lbs

(15 - 25 kg)

20 - 40 lbs

(9 - 18 kg)

Up to 29

lbs (13 kg)

Up to 22

lbs (10 kg)

UUUUUSecond row rear seats

UUUUUThird row rear seats

X Not suitable for children in this mass group.
U Suitable for universal category child restraints approved for use in this mass group.
U¹ Suitable for universal category child restraints approved for use in this mass group.

We recommend that you secure children in a government approved child seat, on a rear
seat.

UF¹ Suitable for universal category forward facing child seats approved for use in this
mass group. We recommend that you secure children in a government approved child
seat, on a rear seat.

L¹ Suitable only for the following child seats:

• Group 0+: Britax Baby-Safe Plus (E1-04301146) also with Britax Baby-Safe Belted
Base (E1-04301146). Maxi-Cosi CabrioFix (E4-04443517) also with EasyBase 2
(E4-04443523) or EasyFix (E4-04443522).

• Group 1: Recaro Young Expert (E1-04301150). Britax Duo Plus (belted) (E1-04301133).
Britax Safefix (belted) (E1-04301199).

• Group 2 and 3: Britax Kidfix (belted only) (E1-04301198). Britax Kid (E1-04301148).

• We recommend that you secure children in a government approved child seat, on a

rear seat.

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Child Safety

ISOFIX Child Seats

Mass group categories

Seating positions

I0+0

Rear

facing

Front

facing

Rear facing

20 - 40 lbs (9 - 18

kg)

Up to 29 lbs (13 kg)

Not ISOFIX equipped

Size
class

Front passenger seat

Size type

C, D

1

A, B, B1

1

C, D, E

1

Size
class

Second row rear outboard
seat ISOFIX

IL

2

IL2, IUF

3

IL

2

Size type

Not ISOFIX equipped

Size
class

Second row rear center
seat

Size type

Not ISOFIX equipped

Size
class

Third row rear seats

Size type

IL Suitable for use with particular ISOFIX child restraints systems in the semi-universal
category. Refer to the child restraint system manufacturer vehicle recommendation list
for additional information.

IUF Suitable for use with forward facing ISOFIX child restraints systems in the universal
category.

1

The capital letters A to G define the ISOFIX size class for both universal and semi-universal

child restraints systems. You can see the identification letters on ISOFIX child restraints.

2

At the time of going to print, the recommended Group O+ ISOFIX baby safety seat is the

Britax Roemer Baby Safe. See an authorized dealer for the latest details relating to Ford
recommended child seats.

3

At the time of going to print, the recommended Group 1 ISOFIX child seat is the Britax

Roemer Duo. See an authorized dealer for the latest details relating to Ford recommended
child seats.

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Child Safety

CHILD SAFETY LOCKS

WARNING

You cannot open the doors from
inside if you have put the child safety
locks on.

The childproof locks are located on the
rear edge of each rear door and must be
set separately for each door.

Left-Hand Side

Turn counterclockwise to lock and
clockwise to unlock.

Right-Hand Side

Turn clockwise to lock and
counterclockwise to unlock.

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Child Safety

FASTENING THE SAFETY BELTS

WARNINGS

You have not fastened the safety
belt correctly if you do not hear a

distinct click. Failure to fasten the
safety belt correctly could reduce its
effectiveness and increase the risk of injury
in a crash.

Make sure that your safety belt is

securely stored away and is not

outside your vehicle when closing the
door. Failure of an occupant to be able to
use a trapped safety belt increases the risk
of serious personal injury or death.

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Safety Belts

Note: When not in use, place the safety

belts in to the slots on the outboard trim.

Pull the safety belt out steadily. It may lock
if you pull it sharply or if your vehicle is on
a slope.

Insert the tongue into the buckle until you
hear a distinct click.

To release the safety belt press the red
button on the buckle. Hold the tongue and
let the safety belt retract to its stowed
position.

Using Safety Belts During
Pregnancy

WARNING

Position the safety belt correctly for
your safety and that of your unborn

child. Do not use only the lap strap
or the shoulder strap. Failure to adjust the
safety belt correctly could reduce its
effectiveness and increase the risk of injury
in a crash.

Pregnant women should always wear their
safety belt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort will
allow. The shoulder belt portion of a
combination lap and shoulder belt should
be positioned to cross the middle of the
shoulder and the center of the chest.

SAFETY BELT HEIGHT ADJUSTMENT

WARNING

Position the safety belt height

adjuster so that the safety belt rests

across the middle of your shoulder.
Failure to adjust the safety belt correctly
could reduce its effectiveness and increase
the risk of injury in a crash.

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Safety Belts

1. Press the button.

2. Slide the height adjuster up or down.

3. Release the button and pull down on
the height adjuster to make sure it is
locked in place.

SAFETY BELT MINDER

WARNING

The system will only provide
protection when you use the safety
belt correctly.

The warning lamp illuminates and an
audible warning will sound when the
following conditions have been met:

• The front safety belts have not been
fastened.

• Your vehicle exceeds a relatively low
speed.

It will also illuminate when a front safety
belt is unfastened when your vehicle is
moving.

If you do not fasten your safety belt both
the audible and visual warnings will switch
off automatically after approximately five
minutes.

Turning the Safety Belt Minder Off

See an authorized dealer.

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Safety Belts

PRINCIPLE OF OPERATION

WARNINGS

Extreme Hazard! Never use a
rearward facing child restraint on a

seat protected by an active airbag in
front of it. Death or serious injury to the
child can occur.

Do not modify the front of your

vehicle in any way. This could

adversely affect deployment of the
airbags. Failure to adhere to this warning
could result in serious personal injury or
death.

Wear a safety belt and keep

sufficient distance between yourself

and the steering wheel. Only when
you use the safety belt correctly, can it hold
you in a position that allows the airbag to
achieve its optimum effect. See Sitting
in the Correct Position (page 86). Failure
to adhere to this warning could result in
serious personal injury or death.

Repairs to the steering wheel,

steering column, seats, airbags and

safety belts must be carried out by
an authorized dealer. Failure to adhere to
this warning could result in serious
personal injury or death.

Keep the areas in front of the airbags

free from obstruction. Do not affix

anything to or over the airbag covers.
In the event of a crash, hard objects could
cause serious personal injury or death.

Do not puncture the seat with sharp

objects. This could damage and

adversely affect deployment of the
airbags. Failure to adhere to this warning
could result in serious personal injury or
death.

Use seat covers designed for seats

with side airbags. Have these fitted

by an authorized dealer. Failure to
adhere to this warning could result in
serious personal injury or death.

Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.

Note: Only wipe airbag covers with a damp
cloth.

DRIVER AIRBAG

The airbag will deploy during significant
frontal collisions or collisions that are up
to 30 degrees from the left or the right. The
airbag will inflate within a few thousandths
of a second and deflate on contact with
the occupant, thus cushioning forward
body movement. During minor frontal
collisions, overturns, rear collisions and
side collisions, the airbag will not deploy.

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Supplementary Restraints System

PASSENGER AIRBAG

The airbag will deploy during a significant
frontal crash or crashes that are up to 30
degrees from the left or the right. The
airbag will inflate within a few thousandths
of a second and deflate on contact with
the occupant cushioning forward body
movement. During minor frontal crashes,
sideways crashes, rear crashes or
overturns, the airbag will not deploy.

Switching the Passenger Airbag
Off

WARNING

Extreme Hazard! You must switch
the passenger airbag off when you

are using a rearward facing child seat
on the front passenger seat. Never use a
rearward facing child restraint on a seat
protected by an active airbag in front of it.
Death or serious injury to the child can
occur.

The key switch and the airbag deactivation
warning lamp are located in the instrument
panel.

Switch offA
Switch onB

Turn the switch to position A.
When you switch the ignition on check that

the airbag deactivation warning lamp
illuminates.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Supplementary Restraints System

Switching the Passenger Airbag
On

WARNING

You must switch the passenger
airbag on when you are not using a

rearward child seat on the front
passenger seat. Failure to adhere to this
warning could result in serious personal
injury or death.

Turn the switch to position B.
When you switch the ignition on check that

the airbag deactivation warning lamp does
not illuminate.

SIDE AIRBAGS

WARNING

Use seat covers designed for seats

with side airbags. Have these fitted

by an authorized dealer.

The airbags are located inside the
seatback of the front seats. There is a label
attached to the side of the seatback to
indicate this.

The airbag will deploy during significant
lateral collisions. The airbag will not deploy
in minor lateral and frontal collisions, rear
collisions, or overturns.

SIDE CURTAIN AIRBAGS

The airbags are located over the front and
rear side windows.

The airbag will deploy during significant
lateral collisions. It will also deploy during
significant frontal angled collisions. The
curtain airbag will not deploy in minor
lateral and frontal collisions, rear collisions,
or overturns.

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Supplementary Restraints System

GENERAL INFORMATION ON RADIO FREQUENCIES

Note: Changes or modifications not

expressly approved by the party responsible
for compliance could void the user’s
authority to operate the equipment.

The typical operating range for your
transmitter is approximately 33 ft (10 m).

A decrease in operating range could be
caused by:

• weather conditions

• nearby radio towers

• structures around your vehicle

• other vehicles parked next to your

vehicle.

The radio frequency used by your remote
control can also be used by other short
distance radio transmissions (e.g. amateur
radios, medical equipment, wireless
headphones, remote controls and alarm
systems). If the frequencies are jammed,
you will not be able to use your remote
control. You can lock and unlock the doors
with the key.

Note: Make sure your vehicle is locked
before leaving it unattended.

Note: If you are in range, the remote control
will operate if you press any button
unintentionally.

REMOTE CONTROL

You can program a maximum of eight
remote controls to your vehicle. This
includes any that were supplied with your
vehicle. See an authorized dealer.

Reprogramming the Unlocking
Function

Note: When you press the unlock button

either all the doors are unlocked or only the
driver door is unlocked. Pressing the unlock
button again unlocks all the doors.

Press and hold the unlock and lock buttons
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators will flash twice to
confirm the change.

To return to the original unlocking function,
repeat the process.

Changing the Remote Control
Battery

Make sure that you dispose of
old batteries in an

environmentally friendly way.
Seek advice from your local authority
regarding recycling.

1. Insert a screwdriver in the position

shown and gently push the clip.

2. Press the clip downward to release the

battery cover.

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Keys and Remote Controls

3. Carefully remove the battery cover.

Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.

4. Turn the remote control over to remove
the battery.

5. Install a new battery (3V CR 2032) with
the + facing upward.

6. Replace the battery cover.

REPLACING A LOST KEY OR REMOTE CONTROL

You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 32).

To re-program the passive anti-theft
system see an authorized dealer.

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Keys and Remote Controls

LOCKING AND UNLOCKING

Note: Check your vehicle is locked before

leaving it unattended.

Note: Do not leave your keys in your vehicle.

Locking

Locking with the Key

Turn the top of the key toward the front of
your vehicle.

Locking with the Remote Control

Press the button.

Note: You can lock the driver door with the
key. Use the key when the remote control is
not functioning.

Double Locking

WARNING

Do not use double locking when
passengers or animals are inside your

vehicle. You will not be able to
unlock the doors from the inside if you have
double locked them.

Double locking is a theft protection feature
that prevents someone from opening the
doors from the inside.

Note: If you double lock your vehicle while
inside, switch the ignition on to return the
door locks to a single locked state.

Double Locking with the Key

Turn the key to the lock position twice
within three seconds.

Double Locking with the Remote
Control

Press the button twice within
three seconds.

Unlocking

Unlocking with the Key

Turn the top of the key toward the rear of
your vehicle.

Unlocking with the Remote Control

Press the button.

Note: You can unlock the driver door with
the key. Use the key when the remote
control is not functioning.

Note: When you lock your vehicle for
several weeks, the remote control will be
switched off. Your vehicle must be unlocked
and the engine started using the key.
Unlocking and starting your vehicle once will
enable the remote control.

Reprogramming the Unlocking
Function

You can reprogram the unlocking function
so that only the driver door is unlocked.
See Remote Control (page 32).

Locking and Unlocking
Confirmation

When you lock the doors, the direction
indicators will flash twice.

When you unlock the doors, the direction
indicators will flash once.

Note: If your vehicle has double locking, the
direction indicators will flash only when your
vehicle has been double locked.

Locking and Unlocking the Doors
From Inside

Press the button to lock and
unlock all the doors. For item
location: See At a Glance (page

12). The lamp illuminates with the doors
locked.

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Locks

Opening the Sliding Door From
Inside

Locking the Doors Individually
With the Key

Note: If the central locking function fails to

operate, the doors can be individually locked
using the key in the position shown.

Left-hand Side

Turn clockwise to lock.

Right-hand Side

Turn counterclockwise to lock.

Automatic Locking

Your vehicle has the capability for the
doors to lock automatically when you
exceed 5 mph (8 km/h). You can turn this
function on using the information display.
See Information Displays (page 65). If
you have turned this function on, either use
the interior door unlock button or switch
the ignition off and use the key or remote
control to unlock the rear or sliding door.

Automatic Re-Locking

The doors will re-lock automatically if you
do not open a door within 45 seconds of
unlocking the doors with the remote
control. The door locks and the alarm will
return to their previous state.

Automatic Unlocking

You can turn this function on using the
information display. See Information
Displays (page 65). When enabled, the
automatic unlocking feature will unlock all
doors within 10 minutes of the end of a
drive cycle, when the driver door is opened
and the ignition is off.

One-Stage Unlocking

You can turn this function on using the
information display. See Information
Displays (page 65).

When you use this feature, you will unlock
all doors including the liftgate and the
sliding door.

Note: The direction indicators will flash
once when you unlock the doors.

You will unlock all of the doors when you:

• Turn the key in the door lock.

• Pull either interior handle (except if you

have double locked the doors).

• Press the unlock button on the remote
control once.

• Press the interior unlock button once.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Locks

Note: When you have double locked your

vehicle, the interior unlock button will only
work for a period of 20 seconds.

Two-Stage Unlocking

Note: The direction indicators will flash

once when you unlock the doors.

You will unlock the front doors when you:

• Turn the key in the door lock.

• Pull either interior handle (except if you

have double locked the doors).

• Press the unlock button on the remote
control once.

• Press the interior unlock button once.

Note: When you have double locked your
vehicle, the interior unlock button will only
work for a period of 20 seconds.

You will unlock all doors including the
liftgate and the sliding door when you:

• Turn the key in the door lock to the
unlock position twice within three
seconds.

• Press the unlock button on the remote
control twice within three seconds.

• Press the interior unlock button twice
within three seconds.

Note: When you have double locked your
vehicle, the interior unlock button will only
work for a period of 20 seconds.

Zone Re-Locking

If you enable zone re-locking and open one
door, this will cause all other doors to
remain locked. See an authorized dealer
for further information.

The locks your vehicle are split into two
zones, cabin and cargo. The cargo area
comprises of the liftgate and the sliding
door.

• Exit your vehicle and press the lock
button.

• Press the unlock button or the luggage
compartment unlock button once to
open the respective zone.

If you now open a door within the unlocked
zone, the other doors in that zone will
automatically lock.

Configurable Unlocking

Configurable unlocking is set at the time
of vehicle purchase. It allows you to select
which doors unlock when you press the
unlock button or the luggage compartment
unlock button on your remote control once
or twice. You cannot turn this feature back
on if you have had it turned off. See an
authorized dealer for further information.

MANUAL LIFTGATE

WARNINGS

Do not allow people to travel in any
area of your vehicle that does not

have seats and safety belts. Make
sure everyone in your vehicle is in a seat
and using a safety belt correctly. Riding in
the cargo area, inside or outside of the
vehicle, is extremely dangerous. In a crash,
people riding in these areas are more likely
to be seriously injured or even killed. Failure
to follow this warning could result in
serious personal injury or death.

Make sure that the liftgate is closed

and latched to prevent exhaust

fumes from being drawn into your
vehicle. This will also prevent passengers
and cargo from falling out. If you must drive
with the liftgate door open, keep your
vehicle well ventilated so outside air comes
into your vehicle. Failure to follow this
warning could result in serious personal
injury.

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Locks

Note: Be careful when opening or closing

the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.

Note: Do not hang anything (bike rack, etc.)
from the spoiler, glass or liftgate. This could
damage the liftgate and its components.

Note: If you leave the liftgate open when
driving the tailgate components could be
damaged.

Opening and Closing the Liftgate

To Open the Liftgate

Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, then pull on the outside handle.

To Close the Liftgate

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Locks

PASSIVE ANTI-THEFT SYSTEM

Principle of Operation

The system prevents someone from
starting the engine with an incorrectly
coded key.

Note: Do not leave correctly coded keys in
the vehicle. Always take your keys and lock
all doors when leaving the vehicle.

Coded Keys

If you lose a key, you can obtain a
replacement from an authorized dealer. If
possible, provide them with the key
number from the tag provided with the
original keys. You can also obtain extra
keys from an authorized dealer.

Note: Have all of your remaining keys
erased and recoded if you lose a key. Have
replacement keys coded together with
recoding your remaining keys. See an
authorized dealer for further information.

Note: Do not shield your keys with metal
objects. This may prevent the receiver from
recognizing a coded key.

Arming the Engine Immobilizer

When you switch the ignition off the engine
immobilizer will arm automatically after a
short time.

Disarming the Engine Immobilizer

When you switch the ignition on the engine
immobilizer will disarm automatically if a
correctly coded key is used.

If you are unable to start the engine with a
correctly coded key, have your vehicle
checked by an authorized dealer.

ANTI-THEFT ALARM

Alarm System

Your vehicle may have one of the following
alarm systems:

• Category one alarm with interior

sensors and battery back-up sounder

• perimeter alarm.

Perimeter Alarm

The perimeter alarm is a deterrent against
unauthorized access to your vehicle
through the doors and the hood. It also
protects the audio unit.

Interior Sensors

Note: If your vehicle has a mesh bulkhead

or no bulkhead the sensors will scan the
complete interior. If your vehicle has any
other type of bulkhead the sensors will only
scan the cabin area.

Note: Do not cover up the interior scanning
sensors.

The sensors act as a deterrent against
unauthorized intrusion by sensing any
movement within your vehicle.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Security

Battery Back-up Sounder

The battery back-up sounder is an extra
alarm system which will sound a siren
when the alarm is triggered. When you lock
your vehicle the system is armed. The
sounder has its own battery and will sound
an alarm siren even if someone
disconnects your vehicle battery or the
battery back-up sounder itself.

Triggering the Alarm

Once armed, the alarm is triggered in any
of the following ways:

• If someone opens a door, the liftgate
or the hood without a valid key or
remote control.

• If someone removes the audio or
navigation system.

• If you switch the ignition on without a
valid key.

• If the interior sensors detect movement
within your vehicle.

• On vehicles with a battery back-up
sounder, if someone disconnects your
vehicle battery or the battery back-up
sounder itself.

If the alarm is triggered, the alarm horn will
sound for 30 seconds and the hazard
warning flashers will flash for five minutes.

Any further attempts to perform one of the
above will trigger the alarm again.

Full and Reduced Guard

WARNING

Do not arm the alarm with full guard
if passengers, animals or other
moving objects are inside your

vehicle. This could trigger the alarm.

Full Guard

Full guard is the standard setting.

In full guard, the interior sensors are on
when you arm the alarm.

Note: The auxiliary heater can trigger false
alarms; always direct the airflow toward the
foot well when you use the auxiliary heater.
See Climate Control (page 75).

Reduced Guard

In reduced guard, the interior sensors are
off when you arm the alarm.

Note: You can set the alarm to reduced
guard for the current ignition cycle only. The
alarm will reset to full guard the next time
you switch the ignition on.

Ask on Exit

You can set the information display to ask
you each time which level of guard you
wish to set.

If you select Ask on Exit, the message
Reduced guard appears in the
information display each time you switch
the ignition off. See Information
Messages (page 70).

If you wish to arm the alarm with reduced
guard, press the OK button when this
message appears.

If you wish to arm the alarm with full guard,
leave your vehicle without pressing the OK
button.

Selecting Full or Reduced Guard

Note: Selecting reduced guard does not set

the alarm permanently to reduced guard. It
sets it to reduced guard only for the current
ignition cycle. If you regularly set the alarm
to reduced guard, select Ask on Exit.

You can select full or reduced guard using
the information display. See General
Information (page 65).

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Security

Arming the Alarm

To arm the alarm, lock your vehicle. See

Locks (page 34).

Disarming the Alarm

Perimeter Alarm

Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key or
unlocking the doors with the remote
control.

Category One Alarm

Disarm and silence the alarm by unlocking
the doors with the key and switching the
ignition on with a correctly coded key
within 12 seconds or unlocking the doors
with the remote control.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Security

WINDSHIELD WIPERS

Note: Fully defrost the windshield before

switching on the windshield wipers.
Note: Make sure you switch off the

windshield wipers before entering a car
wash.

Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.

Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield.

Single wipeA
Intermittent wipeB
Normal wipeC
High speed wipeD

Intermittent Wipe

Short wipe intervalA
Intermittent wipeB
Long wipe intervalC

Use the rotary control to adjust the
intermittent wipe interval.

Speed dependent wipers (if
equipped)

When your vehicle speed increases, the
interval between wipes will decrease.

AUTOWIPERS

Note: Fully defrost the windshield before

switching on the windshield wipers.
Note: Make sure you switch off the

windshield wipers before entering a car
wash.

Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the issue,
install new wiper blades.

Note: If you switch on the autolamps and
autowipers together and the autowiper is
wiping the windshield at a normal wipe
speed, then the low beam headlamps will
also turn on automatically.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Wipers and Washers

Note: During wet or winter driving

conditions with ice, snow or a salty road
mist, inconsistent or unexpected wiping or
smearing may occur.

In these conditions, you can do the
following:

• Lower the sensitivity of the autowipers
to reduce the amount of smearing.

• Switch to normal or high-speed wipe.

• Switch the autowipers off.

High sensitivityA
OnB
Low sensitivityC

The autowipers feature uses a rain sensor.
You will find it in the area around the
interior mirror. The rain sensor monitors
the amount of moisture on the windshield
and automatically turns on the wipers. It
will adjust the wiper speed by the amount
of moisture that the sensor detects on the
windshield.

Use the rotary control to adjust the
sensitivity of the rain sensor. With low
sensitivity, the wipers will operate when
the sensor detects a large amount of
moisture on the windshield. With high
sensitivity, the wipers will operate when
the sensor detects a small amount of
moisture on the windshield.

Keep the outside of the windshield clean
because the rain sensor is very sensitive. If
the area around the mirror is dirty, then the
wipers may operate if dirt, mist or insects
hit the windshield.

WINDSHIELD WASHERS

Note: Do not operate the washers when

the washer reservoir is empty. This may
cause the washer pump to overheat.

Note: Do not operate the washers for more
than 10 seconds at a time.

To use the washer, pull the lever toward
you. When you release the lever, the wipers
will operate for a short time.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Wipers and Washers

REAR WINDOW WIPER AND WASHERS

Rear Window Wiper

Intermittent wipeA
Low speed wipeB
OffC

Press the top of the button at the end of
the lever to change between intermittent
and low speed wipe. Press the bottom of
the button to turn the wiper off.

When you switch on the front wipers and
then shift into R (Reverse), the rear wiper
will turn on automatically to intermittent
wipe.

Rear Window Washer

To use the washer, push the lever away
from you. When you release the lever, the
wiper will operate for a short time.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Wipers and Washers

ADJUSTING THE STEERING WHEEL

WARNING

Do not adjust the steering wheel
when your vehicle is moving.

Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 86).

1. Unlock the steering column.

2. Adjust the steering wheel to the desired
position.

3. Lock the steering column.

AUDIO CONTROL

Select the required source on the audio
unit.

You can operate the following functions
with the control:

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Steering Wheel

Type 1

Volume upA
Seek up, next or end callB
Volume downC
Seek down, previous or accept

call

D

Type 2

Volume upA
Seek up or nextB
Volume downC
Seek down or previousD
ModeE

Press M to select the audio source.

Seek, Next or Previous

Press the seek button to:

• tune the radio to the next or previous
stored preset

• play the next or the previous track.

Press and hold the seek button to:

• tune the radio to the next station up or
down the frequency band

• seek through a track.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Steering Wheel

VOICE CONTROL

Press the button to select or deselect voice
control. See SYNC™ (page 230).

CRUISE CONTROL

See Cruise Control (page 127).

INFORMATION DISPLAY CONTROL

See Information Displays (page 65).

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Steering Wheel

GENERAL INFORMATION

Condensation in Lamp Assemblies

Exterior lamps have vents to
accommodate normal changes in air
pressure.

Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
can form on the interior of the lens. The
fine mist eventually clears and exits
through the vents during normal operation.

Clearing time may take as long as 48 hours
under dry weather conditions.

Examples of acceptable condensation are:

• The presence of a fine mist (no streaks,
drip marks or large droplets).

• A fine mist covers less than 50% of the
lens.

Examples of unacceptable condensation
are:

• A water puddle inside the lamp.

• Streaks, drip marks or large droplets

present on the interior of the lens.

If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.

LIGHTING CONTROL

Lighting Control Positions

OffA
Parking lamps, instrument panel

lamps, license plate lamps and
tail lamps

B

HeadlampsC

Parking Lamps

Note: Prolonged use of the parking lamps

will cause the battery to run out of charge.

Switch the ignition off.

Both Sides

Set the lighting control to position B.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

One Side

Right-hand sideA
Left-hand sideB

High Beams

Push the lever forward to switch the high
beams on.

Push the lever forward again or pull the
lever toward you to switch the high beams
off.

Headlamp Flasher

Pull the lever toward you slightly and
release it to flash the headlamps.

Home Safe Lighting

Switching the System On

Switch the ignition off and pull the
direction indicator lever toward the
steering wheel. A tone will sound.

Switching the System Off

It will turn off automatically after three
minutes with a door open or 30 seconds
after the last door closes. Alternatively,
pull the direction indicator lever toward
the steering wheel or switch the ignition
on.

AUTOLAMPS

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

The headlamps will switch on and off
automatically in low light situations or
during inclement weather.

The headlamps will remain on for a period
of time after you switch the ignition off.
Use the information display controls to
adjust the period of time that the
headlamps will remain on. See
Information Displays (page 65).

When the headlamp switch is in the
Autolamps position, the windshield wiper
activated exterior lamps will turn on within
10 seconds when you switch the
windshield wipers on. The exterior lamps
will turn off approximately 60 seconds
after you switch the windshield wipers off.

This feature does not turn on the exterior
lamps:

• during a mist wipe

• while the wipers are on to clear washer

fluid during a wash condition

• if the wipers are in automatic or
intermittent modes.

Note: If you have autolamps and
autowipers switched on the low beam
headlamps will turn on automatically when
the windshield wipers operate continuously.

Note: You may have to manually switch
the headlamps on in severe weather
conditions.

Note: If you have autolamps switched on
you can only switch the high beam
headlamps on once the system has turned
the headlamps on.

INSTRUMENT LIGHTING DIMMER

Press it repeatedly or press it and hold it
until the desired level is reached.

Note: If you disconnect the battery or it
loses charge the instrument lighting will
return to its brightest setting.

HEADLAMP EXIT DELAY

After you switch the ignition off, you can
switch the headlamps on by pulling the
direction indicator lever toward you. You
will hear a short tone. The headlamps will
switch off automatically after three
minutes with any door open or 30 seconds
after the last door has been closed. You
can cancel this feature by pulling the
direction indicator toward you again or
switching the ignition on.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

DAYTIME RUNNING LAMPS

WARNING

Always remember to switch your
headlamps on in low light situations

or during inclement weather. The
system does not activate the tail lamps
and may not provide adequate lighting
during these conditions. Failure to activate
your headlamps under these conditions
may result in a collision.

To switch the system on:

1. Switch the ignition on.

2. Switch the lighting control to the off or

autolamp position.

FRONT FOG LAMPS

Press the control to switch the fog lamps
on or off.

You can switch the fog lamps on when the
lighting control is in any position except
off.

Note: Only use fog lamps during reduced
visibility, for example, fog, snow or heavy
rain.

Note: If you switch autolamps on, you can
only switch the fog lamps on once
autolamps has turned the headlamps on.

REAR FOG LAMPS

Press the control to switch the fog lamps
on or off.

You can only switch the rear fog lamps on
when either the front fog lamps or low
beam headlamps are on.

Note: Only use the rear fog lamps when
visibility is less than 164 feet (50 meters).

Note: Do not use the rear fog lamps when
it is raining or snowing.

Note: If you switch autolamps on, you can
only switch the fog lamps on once
autolamps has turned the headlamps on.

HEADLAMP LEVELING

Adjust the level of the headlamp beams
according to your vehicle load.

Set the headlamp leveling control to zero
when your vehicle is unloaded. Set the
headlamp beams to give between 115 feet
and 330 feet (35 meters and 100 meters)
of road surface illumination when your
vehicle is partially or fully loaded.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

To adjust the level of the headlamp
beams:

1. Press to release the control.

2. Rotate the control to the required
setting.

3. Press to close the control.

CORNERING LAMPS

Headlamp beamA
Cornering lamp beamB

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

The cornering lamps illuminate the inside
of a corner when you are turning.

DIRECTION INDICATORS

Push the lever up or down to use the
direction indicators.

Note: Tap the lever up or down to make the
direction indicators flash three times to
indicate a lane change.

INTERIOR LAMPS - VEHICLES
WITHOUT: PANORAMIC ROOF
PANEL

Courtesy Lamp

OffA
Door contactB
OnC

If you set the switch to position B, the
courtesy lamp will switch on when you
unlock your vehicle, open a door or the
liftgate. If you leave a door open with the
ignition switched off, the courtesy lamp
will switch off automatically after a short
period of time to prevent your vehicle
battery from losing charge. To switch it
back on, switch the ignition on for a short
period of time.

The courtesy lamp will also switch on
when you switch the ignition off. It will
switch off automatically after a short
period of time or when you start the engine.

If you set the switch to position C with the
ignition switched off, the courtesy lamp
will switch on. It will switch off
automatically after a short period of time
to prevent your vehicle battery from losing
charge. To switch it back on, switch the
ignition on for a short period of time.

Reading Lamps

If you switch the ignition off, the reading
lamps will switch off automatically after
a short period of time to prevent your
vehicle battery from losing charge. To
switch them back on, switch the ignition
on for a short period of time.

Luggage Compartment Lamp

The luggage compartment lamp will
switch on and off automatically when you
open and close the doors. If you unlock the
doors with the remote control, they will
switch on. They will switch off
automatically after a short period of time.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

INTERIOR LAMPS - VEHICLES
WITH: PANORAMIC ROOF
PANEL

Side Mounted Lamp

Reading lamp on and off switchA
Door function switchB
All lamps on and off switchC

Press switch B to turn all lamps off when
a door is open. Press the switch again to
turn all lamps on.

You can control all lamps using switch C.

Center Mounted Lamp

Right-hand side reading lamp on
and off switch

A

Left-hand side reading lamp on
and off switch

B

Door function switchC
All lamps on and off switchD

Press switch C to turn all lamps off when
a door is open. Press the switch again to
turn all lamps on.

You can control all lamps using switch D.

Luggage Compartment Lamp

The luggage compartment lamp will
switch on and off automatically when you
open and close the doors. If you unlock the
doors with the remote control, they will
switch on. They will switch off
automatically after a short period of time.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Lighting

POWER WINDOWS - VEHICLES
WITH: ONE-TOUCH DOWN
DRIVER WINDOW

WARNINGS

Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may

seriously injure themselves.

When closing the power windows,
you should verify they are free of

obstructions and make sure that
children and pets are not in the proximity
of the window openings.

Note: You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.

Press the switch to open the window.
Lift the switch to close the window.

One-Touch Down (If Equipped)

Press the switch fully and release it. Press
again or lift it to stop the window.

Accessory Delay (If Equipped)

You can use the window switches for
several minutes when you switch the
ignition off or until you open either front
door.

POWER WINDOWS - VEHICLES
WITH: REAR POWER
WINDOWS

WARNINGS

Do not leave children unattended in
your vehicle and do not let them play
with the power windows. They may

seriously injure themselves.

When closing the power windows,
you should verify they are free of

obstructions and make sure that
children and pets are not in the proximity
of the window openings.

Note: You may hear a pulsing noise when
just one of the windows is open. Lower the
opposite window slightly to reduce this
noise.

Press the switch to open the window.
Lift the switch to close the window.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Windows and Mirrors

One-Touch Down (If Equipped)

Press the switch fully and release it. Press
again or lift it to stop the window.

One-Touch Up (If Equipped)

Lift the switch fully and release it. Press or
lift it again to stop the window.

Window Lock

Press the control to lock or unlock the rear
window controls. It will illuminate when
the rear window controls are locked.

Bounce-Back (If Equipped)

The window will stop automatically while
closing. It will reverse some distance if
there is an obstacle in the way.

Overriding the Bounce-Back Feature

WARNING

When you override the bounce-back
feature the window will not reverse

if it detects an obstacle. Take care
when closing the windows to avoid
personal injury or damage to your vehicle.

Proceed as follows to override this
protection feature when there is a
resistance, for example in winter:

1. Close the window twice until it reaches
the point of resistance and let it
reverse.

2. Close the window a third time to the
point of resistance. The bounce-back
feature is now disabled and you can
close the window manually. The
window will go past the point of
resistance and you can close it fully.

See an authorized dealer as soon as
possible if the window does not close after
the third attempt.

Resetting the Bounce-Back Feature

WARNING

The bounce-back feature remains
turned off until you reset the
memory.

If you have disconnected the battery, you
must reset the bounce-back memory
separately for each window.

1. Lift and hold the switch until the
window is fully closed.

2. Release the switch.

3. Lift the switch again for one more
second.

4. Press and hold the switch until the
window is fully open.

5. Release the switch.

6. Lift and hold the switch until the
window is fully closed.

7. Open the window and then try to close
it automatically.

8. Reset and repeat the procedure if the
window does not close automatically.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Windows and Mirrors

Accessory Delay (If Equipped)

You can use the window switches for
several minutes after you have switched
the ignition off or until either front door is
opened.

EXTERIOR MIRRORS

Power Exterior Mirrors (If Equipped)

WARNING

Do not adjust the mirrors when your
vehicle is moving. This could result
in the loss of control of your vehicle,

serious personal injury or death.

Left-hand mirrorA
OffB
Right-hand mirrorC

Press the arrows to adjust the mirror.

Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.

Automatic Folding and Unfolding

The mirrors will automatically fold or
unfold when you use the key to lock or
unlock your vehicle.

Note: If you fold the mirrors using the
manual fold button, you can only unfold
them again manually.

Manual Folding and Unfolding

The power folding mirrors operate with the
ignition on, and for several minutes after
you switch the ignition off.

Note: You can only fold the mirrors when
the controller is set to position B.

Note: Continuous folding and unfolding of
the mirrors will cause them to overheat and
shut down for a short time. This is to avoid
permanent damage.

Press the down arrow to fold or unfold the
mirrors.

Press the down arrow again to stop and
reverse the direction of movement.

Note: Continuous folding and unfolding of
the mirrors will cause them to overheat and
shut down for a short time. This is to avoid
permanent damage.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Windows and Mirrors

Fold Away Exterior Mirrors

Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.

INTERIOR MIRROR

WARNING

Do not adjust the mirror when your
vehicle is moving.

Note: Do not clean the housing or glass of
any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.

You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.

Pull the tab below the mirror toward you
to reduce glare at night.

Auto-Dimming Mirror (If Equipped)

Note: Do not block the sensors on the front

and back of the mirror. Mirror performance
may be affected. A rear center passenger or
raised rear center head restraint may also
block light from reaching the sensor.

The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up.

GLOBAL OPENING AND CLOSING

You can also operate the power windows
with the ignition off using the global
opening and global closing function.

Note: Global opening will only operate for
a short period of time after you have
unlocked your vehicle using the remote
control.

Note: Global closing will only operate if you
have set the memory correctly for each
window. See Power Windows (page 54).

Global Opening

To open all the windows:

1. Press and release the remote control
unlock button.

2. Press and hold the remote control
unlock button for at least three
seconds.

Press the lock or unlock button to stop the
opening function.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Windows and Mirrors

Global Closing

WARNING

Take care when using global closing.
Failure to follow this warning could

seriously increase the risk of injury or
death. In an emergency, press the lock or
unlock button immediately to stop.

To close all the windows, press and hold
the remote control lock button for at least
three seconds. Press the lock or unlock
button to stop the closing function. The
bounce-back function is also on during
global closing.

SUN SHADES

WARNINGS

Do not let children play with the sun

shade or leave them unattended in

the vehicle. They may seriously hurt
themselves.

When closing the sun shade, you

should verify that it is free of

obstructions and make sure that
children and pets are not in the proximity
of the sunshade.

The control is located in the overhead
console.

The sun shade has a one-touch open and
close feature. To stop motion during
one-touch operation, press the control a
second time.

Opening and Closing the Sun
Shade

Fully press and release the front of the
control to open the sun shade.

Fully press and release the rear of the
control to close the sun shade.

Bounce-Back

The sun shade will stop automatically
while closing. It will reverse some distance
if there is an obstacle in the way.

Sun Shade Relearning

WARNING

The bounce-back function is not
active during this procedure. Make
sure that there are no obstacles in

the way of the moving sun shade.

Note: You must start the relearning process
within 30 seconds of switching the ignition
on.

In case the sun shade no longer opens or
closes properly, follow this relearning
procedure:

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Windows and Mirrors

1. Press the front of the control to the first
action point twice and release it within
two seconds.

2. Press the rear of the control to the first
action point twice and release it within
two seconds.

3. Press and hold the front of the control
to the first action point, until the sun
shade fully opens.

4. Press and hold the rear of the control
to the first action point, until the sun
shade fully closes.

If you do not complete Step 2 within 15
seconds of Step 1, the relearning function
end. Switch the ignition off, wait for
another 30 seconds and then switch the
ignition back on again. Start the procedure
again from the beginning.

Confirm that relearning was successful by
opening and closing the sun shade.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Windows and Mirrors

GAUGES

Information displayA
SpeedometerB
Engine coolant temperature gaugeC
Fuel gaugeD
TachometerE

Information Display

Odometer

Located in the bottom of the information
display, it registers the accumulated
distance your vehicle has traveled.

Outside Air Temperature

Shows the outside air temperature.

Trip Computer

See Trip Computer (page 69).

Vehicle Settings and Personalization

See Personalized Settings (page 69).

Engine Coolant Temperature
Gauge

WARNING

Never remove the coolant reservoir
cap while the engine is running or hot.
Steam and scalding liquids released

from a hot cooling system can cause burns.

At normal operating temperature, the
needle will remain in the center section.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Instrument Cluster

If the needle enters the red section, the
engine is overheating. Stop the engine,
switch the ignition off and determine the
cause once the engine has cooled down.
See Engine Coolant Check (page 165).

Note: Do not restart the engine until the
cause of overheating has been resolved.

Fuel Gauge

Switch the ignition on. The fuel gauge will
indicate approximately how much remains
in the fuel tank. The fuel gauge may vary
slightly when your vehicle is moving or on
a gradient. The arrow adjacent to the fuel
pump symbol indicates on which side of
the vehicle the fuel filler door is located.

WARNING LAMPS AND INDICATORS

The following warning lamps and
indicators will alert you to a vehicle
condition that may become serious. Some
lamps will illuminate when you start your
vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.

Note: Some warning indicators appear in
the information display and function the
same as a warning lamp but do not display
when you start your vehicle.

Anti-Lock Braking System Warning
Lamp

If it illuminates when you are
driving, this indicates a

malfunction. You will continue
to have the normal braking system
(without anti-lock braking system) unless
the brake system warning lamp is also
illuminated. Have your vehicle checked by
an authorized dealer.

Battery Warning Lamp

If it illuminates when driving, this
indicates a malfunction. Switch

off all unnecessary electrical
equipment. Have your vehicle checked by
an authorized dealer immediately.

Brake System Warning Lamp

It will illuminate when you

engage the parking brake with

the ignition on.
If it illuminates when you are driving, check

that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have your vehicle
checked by an authorized dealer
immediately.

WARNING

Driving your vehicle with the warning
lamp on is dangerous. A significant

decrease in braking performance
may occur. It will take you longer to stop
your vehicle. Have your vehicle checked by
an authorized dealer immediately. Driving
extended distances with the parking brake
engaged can cause brake failure and the
risk of personal injury.

Cruise Control Indicator

It will illuminate when you switch
this feature on. See Using

Cruise Control (page 127).

Direction Indicator

Illuminates when the left or right
direction indicator or the hazard

warning flasher is turned on. If
the indicators stay on or flash faster, check
for a burnt out bulb. See Changing a Bulb
(page 167).

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Instrument Cluster

Engine Oil Warning Lamp

WARNING

Do not resume your journey if it
illuminates despite the level being
correct. Have your vehicle checked

by an authorized dealer immediately.

If it illuminates with the engine
running or when you are driving,

this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 164).

Engine Warning Lamps

Malfunction Indicator Lamp

Powertrain Warning Lamp

All Vehicles

If either lamp illuminates when the engine
is running, this indicates a malfunction. The
engine will continue to run but it may have
limited power. If it flashes when you are
driving, reduce the speed of your vehicle
immediately. If it continues to flash, avoid
heavy acceleration or deceleration. Have
your vehicle checked by an authorized
dealer immediately.

WARNING

Have this checked immediately.

If both lamps illuminate together, stop your
vehicle as soon as it is safe to do so
(continued use may cause reduced power
and cause the engine to stop). Switch the
ignition off and attempt to restart the
engine. If the engine restarts have your
vehicle checked by an authorized dealer
immediately. When the engine does not
restart have your vehicle checked by an
authorized dealer.

Fasten Safety Belt Warning Lamp

It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See Safety

Belt Minder (page 28).

Front Airbag Warning Lamp

If it fails to illuminate when you
start your vehicle, continues to

flash or remains on, it indicates
a malfunction. Have your vehicle checked
by an authorized dealer.

Front Fog Lamps Indicator

It will illuminate when you switch

the front fog lamps on.

Frost Warning Lamp

WARNING

Even if the temperature rises to
above +4°C (39°F) there is no
guarantee that the road is free of

hazards caused by inclement weather.

It will illuminate and glow amber

when the outside air

temperature is between +4°C
(39°F) and 0°C (32°F). It will glow red
when the temperature is below 0°C
(32°F).

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Instrument Cluster

Glow Plug Indicator

See Starting a Diesel Engine
(page 99).

High Beam Indicator

It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the

headlamp flasher.

Information Indicator

It will illuminate when a new
message is stored in the

information display. It will be red
or amber in color depending on the severity
of the message and will remain on until the
cause of the message has been rectified.
See Information Messages (page 70).

Low Fuel Level Warning Lamp

If it illuminates, refuel as soon as

possible.

Headlamp and Parking Lamp
Indicator

It will illuminate when you switch

the headlamps or parking lamps

on.

Rear Fog Lamps Indicator

It will illuminate when you switch

the rear fog lamps on.

Shift Indicator

It will illuminate to inform you
that shifting to a higher or lower
gear as indicated may give
better fuel economy and lower
CO2 emissions. It will not
illuminate during periods of high
acceleration, braking or when

the clutch pedal is pressed.

Stability Control Off Indicator

It will illuminate when you switch
the system off. It will go out

when you switch the system
back on or when you switch the ignition
off.

Stability Control Warning Lamp

It will flash when the system is

active. If it remains illuminated

or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have your vehicle
checked by an authorized dealer
immediately.

Start-Stop Indicator

It will illuminate to inform you

when the engine shuts down or

in conjunction with a message.
See Auto-Start-Stop (page 102). See
Information Messages (page 70).

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Instrument Cluster

AUDIBLE WARNINGS AND
INDICATORS - VEHICLES
WITH: AUTOMATIC
TRANSMISSION

Key in Ignition Warning Chime

Sounds when you open the driver door and
you have left the key in the ignition with it
in the off or accessory position.

Headlamps On Warning Chime

Sounds when you remove the key from the
ignition and open the driver door and you
have left the headlamps or parking lamps
on.

Parking Brake On Warning Chime

Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have your
vehicle checked by an authorized dealer
immediately.

Automatic Transmission Warning
Chime

Sounds when you have not moved the
transmission selector lever to park. A
message will be shown in the display.

AUDIBLE WARNINGS AND
INDICATORS - VEHICLES
WITH: MANUAL
TRANSMISSION

Key in Ignition Warning Chime

Sounds when you open the driver door and
you have left the key in the ignition with it
in the off or accessory position.

Headlamps On Warning Chime

Sounds when you remove the key from the
ignition and open the driver door and you
have left the headlamps or parking lamps
on.

Parking Brake On Warning Chime

Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have your
vehicle checked by an authorized dealer
immediately.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Instrument Cluster

GENERAL INFORMATION

WARNING

Driving while distracted can result in
loss of vehicle control, crash and

injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any handheld device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Information Display Controls

You can use the information display
control on the steering wheel to adjust
various system settings on your vehicle.
The instrument panel will display the
system settings.

• Press the up or down arrow buttons to
scroll through and highlight the options
within a menu.

• Press the right arrow button to enter a
submenu.

• Press the left arrow button to exit a
submenu.

• Press the OK button to choose and
confirm settings or messages.

Menu Structure - Information
Display

Note: Some options may appear slightly

different or not at all if the items are
optional.

Trip computer

1

Trip odometer

Dist to empty

Instant fuel

Average fuel

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Trip computer

1

Average speed

All values

1

See Trip Computer (page 69).

Settings

On or OffRain lightLighting

On or OffAuto highbeam

Manual or xx SecondsHdlamp delay

Choose your applicable
setting

LanguageDisplay

Choose your applicable
setting

Measure unit

Choose your applicable
setting

Temp unit

On or OffInformationChimes

On or OffWarning

On or OffAux heaterConvenience

Time 1Park heater

Time 2

Once

Heat now

Auto lockLocks

Auto unlock

Global unlock

Custom locking

Full guard

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Settings

Reduced guardAlarm system

Ask on exit

Hold OK to Reset System to

Factory Default

System reset

System Check

Active warnings will display first. The
system check menu may appear different
based upon equipment options and current
vehicle status. Press the up or down arrow
buttons to scroll through the list.

Menu Structure - Information and
Entertainment Display

SYNC-Media allows you to access the
SYNC features.

Note: Some options may appear slightly
different or not at all if the items are
optional.

SYNC-Phone

Dial a number

Redial

Phonebook

Incoming callsCall history

Outgoing calls

Missed calls

Speed Dial

Text messaging

BT Devices

Set as masterPhone settings

Phonebook pref.

Set ringtone

Phone status

Text msg notify

Emerg. Assist.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Menu

Bluetooth onSYNC-Settings

Set defaults

Master reset

Install on SYNC

System info

Voice settings

Browse USB

SYNC-Apps

Adaptive volumeAudio settings

Sound

DSP settings

DSP equaliser

TA

News

Alt. frequency

RDS regional

DAB service link

Traction ControlVehicle settings

ESC

Hill start assist

Alarm system

Powerfold mirrors

Indicator

Chimes

Auto time (GPS)Clock settings

Set time

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Menu

Set date

Set time zone

Summer time

24-hour mode

CLOCK

Type 1

To adjust the clock, switch the ignition on
and press buttons H or M on the
information and entertainment display as
necessary.

Type 2

Note: Use the information display to adjust

the clock. See General Information (page

65).

TRIP COMPUTER

Resetting the Trip Computer

Press and hold OK on the current screen
to reset the respective trip, distance, time
and average fuel information.

Trip Odometer

Registers the distance traveled of
individual journeys.

Distance to Empty

Indicates the approximate distance your
vehicle will travel on the fuel remaining in
the tank. Changes in driving pattern may
cause the value to vary.

Average Fuel

Indicates the average fuel consumption
since the function was last reset.

PERSONALIZED SETTINGS

Measure Units

To swap between imperial and metric
units, scroll to this display and press the
OK button.

Swapping between imperial and metric
units will affect the following displays:

• Distance to empty.

• Average fuel consumption.

• Instantaneous fuel consumption.

• Average speed.

Switching Chimes Off

The following chimes can be switched off:

• Warning messages.

• Information messages.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

INFORMATION MESSAGES

Press the OK button to acknowledge and
remove some messages from the
information display. Other messages will
be removed automatically after a short
time.

Certain messages need to be confirmed
before you can access the menus.

The message indicator
illuminates to supplement some

messages. It will be red or amber
depending on the severity of the message
and will remain on until the cause of the
message has been rectified.

Some messages will be supplemented by
a system specific symbol with a message
indicator.

Note: Depending on the options on your
vehicle, not all of the messages will display
or be available. Certain messages may be
abbreviated or shortened depending upon
which instrument cluster type you have.

Airbag

ActionMessage Indic-

ator

Message

Have your vehicle checked by an authorized

dealer as soon as possible.

AmberAirbag fault

Service now

Alarm

ActionMessage Indic-

ator

Message

Displays when the alarm has been triggered
due to unauthorized entry. See Anti-Theft

Alarm (page 38).

AmberAlarm activated

Check Vehicle

Have your vehicle checked by an authorized

dealer as soon as possible.

-Alarm fault

Service required

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Battery and Charging System

ActionMessage Indic-

ator

Message

Stop your vehicle as soon as it is safe to do

so and switch the ignition off. Have your

vehicle checked by an authorized dealer as

soon as possible.

RedElectrical system over-

voltage

Stop safely

Displays to warn of a low battery condition.

Turn off all unnecessary electrical

accessories. Have your vehicle checked by

an authorized dealer as soon as possible.

AmberBattery low

See manual

Doors Open

ActionMessage Indic-

ator

Message

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedDriver door open

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedDriver side rear door open

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedPassenger door open

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedPassenger side rear door

open

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedHood open

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedRear load compartment

door open

Vehicle is moving. Stop your vehicle as soon

as safely possible and close.

RedEmergency rear door

open

Vehicle not moving. Close.-Driver door open

Vehicle not moving. Close.-Driver side rear door open

Vehicle not moving. Close.-Passenger door open

Vehicle not moving. Close.-Passenger side rear door

open

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

ActionMessage Indic-

ator

Message

Vehicle not moving. Close.-Hood open

Vehicle not moving. Close.-Rear load compartment

door open

Vehicle not moving. Close.-Emergency rear door

open

Engine

ActionMessage Indic-

ator

Message

Have your vehicle checked by an authorized

dealer as soon as possible.

AmberEngine fault

Service now

Displays when the engine temperature is

too high. Stop your vehicle as soon as it is

safe to do so, switch the ignition off and

allow the engine to cool. If the problem

persists, have your vehicle checked by an

authorized dealer as soon as possible. See

Engine Coolant Check (page 165).

RedHigh engine temperature

Stop safely

Hill Start Assist

ActionMessage Indic-

ator

Message

Displays when hill start assist is not avail-

able. Have your vehicle checked by an

authorized dealer as soon as possible. See

Hill Start Assist (page 118).

AmberHill start assist not avail-

able

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Lighting

ActionMessage Indic-

ator

Message

Displays when the brake lamp bulb has

burned out. See Changing a Bulb (page

167).

-Brake lamp Bulb fault

Displays when the low beam headlamp

bulb has burned out. See Changing a Bulb

(page 167).

-Low beam Bulb fault

Displays when an electrical system problem

occurs with the headlamp system. Have

your vehicle checked by an authorized

dealer as soon as possible.

AmberHeadlamp fault

Service required

Maintenance

ActionMessage Indic-

ator

Message

Displays when the engine oil life is depleted

and requires a change. See Engine Oil

Check (page 164).

-Oil change required

Indicates the brake fluid level is low and the
brake system should be inspected immedi­ately. See Brake and Clutch Fluid Check

(page 165). Have your vehicle checked by

an authorized dealer as soon as possible.

RedBrake fluid level low

Service now

Displays when the washer fluid is low and

needs to be refilled. See Washer Fluid

Check (page 166).

-Washer fluid level low

Parking Aid

ActionMessage Indic-

ator

Message

Displays when the system has detected a

fault that requires service. Have your vehicle

checked by an authorized dealer as soon

as possible. See (page 122).

AmberParking aid fault

Service required

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

Parking Brake

ActionMessage Indic-

ator

Message

Displays when the parking brake is set, the
engine is running and your vehicle speed is
above 3 mph (5 km/h). If the warning stays
on after the parking brake is released, have

your vehicle checked by an authorized

dealer as soon as possible.

RedPark brake applied

Starting System

ActionMessage Indic-

ator

Message

Displays when you start your vehicle as a

reminder to apply the brake.

-Press brake to start

Displays when your vehicle fails to start.-Cranking time exceeded

Traction Control

ActionMessage Indic-

ator

Message

Displays when you switch the traction

control system off. See Using Traction

Control (page 120).

-Traction control off

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Information Displays

PRINCIPLE OF OPERATION

Outside Air

Keep the air intakes in front of the
windshield free from obstruction (such as
snow or leaves) to allow the climate
control system to function effectively.

Recirculated Air

WARNING

Prolonged use of recirculated air may
cause the windows to mist up. If the
windows mist up, follow the settings

for demisting the windshield.

The air currently in the passenger
compartment recirculates. Outside air does
not enter your vehicle.

Heating

Heating performance depends on the
temperature of the engine coolant.

Air Conditioning

Note: The air conditioning operates only

when the temperature is above 39°F (4°C).
Note: When you use air conditioning, your

vehicle uses more fuel.

The system directs air through the
evaporator for cooling. The evaporator
extracts humidity from the air to help keep
the windows free of mist. The system
directs the resulting condensation to the
outside of your vehicle, which may cause
a small pool to form under your vehicle.
This is normal.

General Information on Controlling
the Interior Climate

Fully close all the windows.

Warming the Interior

Direct the air toward your feet. In cold or
humid weather conditions, direct some of
the air toward the windshield and the door
windows.

Cooling the Interior

Direct the air toward your face.

AIR VENTS

Center Air Vents

To close the air vent turn the airflow dial
to the closed position.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Climate Control

Side Air Vents

To close the air vent slide the airflow
direction control down.

MANUAL CLIMATE CONTROL

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Climate Control

Fan speed control: Controls the volume of air circulated in your vehicle. Adjust

to select the desired fan speed or switch off. If you switch the fan off, the
windshield may fog up.

A

Recirculated air: Press the button to switch between outside air and
recirculated air. When you select recirculated air, the button illuminates and
the air currently in the passenger compartment recirculates. This can reduce
the time needed to cool the interior and reduce unwanted odors from entering
your vehicle.

B

Temperature control: Controls the temperature of the air circulated in your
vehicle. Adjust to select the desired temperature. If you select MAX A/C, the
system distributes recirculated air through the instrument panel air vents. This
mode is more economical and efficient than normal air conditioning. When the
temperature control is in the MAX A/C position, the air conditioning or
recirculated air can be turned on and off.

C

Air conditioning: Press the button to switch the air conditioning on or off. Air
conditioning cools your vehicle using outside air. To improve the performance
of the air conditioning, drive with the widows slightly open for the first two or
three minutes.

D

Air distribution control: Adjust to select the desired air distribution.E

Select to distribute air through
the instrument panel air vents.

Select to distribute air through
the instrument panel and
footwell air vents.

Select to distribute air through
the footwell air vents.

Select to distribute air through
the windshield and footwell air
vents.

Select to distribute air through
the windshield air vents. You can

also use this setting to defog and
clear the windshield of a thin covering of
ice. You can also increase the temperature
and fan speed to improve clearing.

When the temperature is above 4°C
(39°F), the air conditioning will switch on
automatically. Make sure that the blower
is on. The indicator in the switch will
illuminate during defrosting and demisting.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Climate Control

AUTOMATIC CLIMATE CONTROL

AUTO: Press the button to select automatic operation. The system

automatically controls the temperature, amount and distribution of the airflow
to reach and maintain your previously selected temperature.

A

Fan speed: Controls the volume of air circulated in your vehicle. Press the
buttons to select the desired fan speed. The setting is shown in the display.

B

On and off button: Press the button to switch the system on and off.C
MAX Defrost: Press the button to distribute outside air through the windshield

air vents. Air conditioning is automatically selected. The fan is set to the highest
speed and the temperature to HI. When the air distribution is set in this position
you are unable to select recirculated air or manually adjust the temperature
control. Press the AUTO button to return to auto mode.

D

MAX A/C: Press the button to distribute maximum air conditioning through
the instrument panel air vents. This mode is more economical and efficient
than normal air conditioning.

E

Recirculated air: Press the button to switch between outside air and
recirculated air. The air currently in the passenger compartment recirculates.
This can reduce the time needed to cool the interior and reduce unwanted odors
from entering your vehicle.

F

Defrost: Press the button to distribute air through the windshield air vents. You
can also use this setting to defog and clear the windshield of a thin covering of
ice.

G

Instrument panel: Press the button to distribute air through the instrument
panel air vents.

H

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Climate Control

Footwell: Press the button to distribute air through the footwell air vents.I
Air conditioning: Press the button to switch the air conditioning on or off. Air

conditioning cools your vehicle using outside air. To improve air conditioning
when starting your vehicle, drive with the windows slightly open for two to three
minutes.

J

Temperature Control

You can set the temperature between
60°F (15.5°C) and 85°F (29.5°C). In
position LO, the system switches to
permanent cooling. In position HI, the
system switches to permanent heating.

Note: If you select either position LO or HI,
the system does not regulate a stable
temperature.

Mono Mode

In this mode, the temperature settings for
both the driver side and passenger side are
linked. If you adjust the setting using the
rotary control on the driver side, the system
adjusts the temperature to the same
setting on the passenger side.

Switching Mono Mode Off

Select a temperature for the passenger
side using the rotary control on the
passenger side. Mono mode automatically
switches off. The temperature on the driver
side remains unchanged. You can now
adjust the driver side and passenger side
temperatures independently. The
temperature settings for each side are
shown in the display.

Switching Mono Mode Back On

Press and hold the AUTO button. The
passenger side temperature is adjusted to
the driver side temperature setting.

HINTS ON CONTROLLING THE INTERIOR CLIMATE

General Hints

Note: Prolonged use of recirculated air may

cause the windows to fog up.
Note: A small amount of air may be felt

from the footwell air vents regardless of the
air distribution setting.

Note: To reduce humidity build-up inside
your vehicle, do not drive with the system
switched off or with recirculated air always
switched on.

Note: Do not place objects under the front
seats as this may interfere with the airflow
to the rear seats.

Note: Keep the air intakes in front of the
windshield free from obstruction (such as
snow or leaves) to allow the climate control
system to function effectively.

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Climate Control

Note: To reduce fogging of the windshield

during humid weather, adjust the air
distribution control to the windshield air
vents position. Increase the temperature
and fan speed and press the A/C button to
improve clearing, if required.

Heating the Interior Quickly

• Adjust the fan speed to the highest
speed setting.

• Adjust the temperature control to the
highest setting.

• Adjust the air distribution control to the
footwell air vents position.

Recommended Settings for
Heating

• Adjust the fan speed to the second
speed setting.

• Adjust the temperature control to the
midway point of the hot settings.

• Adjust the air distribution control to the
footwell and windshield air vents
position.

Cooling the Interior Quickly

• Adjust the fan speed to the highest
speed setting.

• Adjust the temperature control to the
MAX A/C position.

• Adjust the air distribution control to the
instrument panel air vents position.

Recommended Settings for
Cooling

• Adjust the fan speed to the second
speed setting.

• Adjust the temperature control to the
midway point of the cold settings.

• Adjust the air distribution control to the
instrument panel air vents position.

Vehicle Stationary for Extended
Periods During Extreme High
Ambient Temperatures

• Apply the parking brake.

• Move the transmission selector lever

to position P or neutral.

• Adjust the temperature control to the
MAX A/C position.

• Adjust the fan speed to the lowest
speed setting.

Side Window Defogging in Cold
Weather

• Adjust the air distribution control to the
instrument panel and windshield air
vents positions.

• Press the A/C button.

• Adjust the temperature control to the

desired setting.

• Adjust the fan speed to the highest
setting.

• Direct the instrument panel side air
vents toward the side windows.

• Close the instrument panel vents.

Maximum Cooling Performance in
Instrument Panel or Instrument
Panel and Footwell Positions

• Adjust the temperature control to the
lowest setting.

• Press the A/C and recirculated air
buttons.

• Adjust the fan speed to the highest
setting initially and then adjust it to suit
the desired comfort level.

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Climate Control

REAR PASSENGER CLIMATE CONTROLS

Fan speed control: Controls the volume of air circulated in your vehicle. Adjust

to select the desired fan speed or switch off.

A

Temperature and air distribution control: Controls the temperature of the
air circulated in your vehicle. Adjust to select the desired temperature and
distribution.

B

Note: Switch the air conditioning on to cool
the air through the rear air vents.

HEATED WINDOWS AND MIRRORS

Note: Make sure the engine is running

before operating the heated windows.

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Climate Control

Heated windshieldA
Heated rear window or Heated

exterior mirrors

B

Heated Windshield

Press the button to clear the
heated windshield of thin ice

and fog. Press the button again
to switch it off. It will turn off automatically
after a short period of time.

Heated Rear Window

Press the button to clear the

heated rear window of thin ice

and fog. Press the button again
to switch it off. It will turn off automatically
after a short period of time.

Note: Do not use razor blades or other
sharp objects to clean the inside of the
heated rear window. Do not use razor blades
or other sharp objects to remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.

Heated Exterior Mirrors (If Equipped)

Press the button to clear the heated
exterior mirrors of thin ice and fog. They
will turn off automatically after a short
period of time.

Note: On vehicles without a heated exterior
mirror switch, they will turn on automatically
when you switch the heated rear window
on.

Note: On vehicles without a heated rear
window, the heated rear window button will
turn on the heated mirrors.

Note: Do not remove ice from the mirror
glass with a scraper. Do not adjust a frozen
in place mirror glass. This may cause
damage to the mirror glass or the heated
exterior mirror assembly.

Note: Cleaning your windows and mirrors.
See Vehicle Care (page 178).

AUXILIARY HEATER

Fuel Operated Parking Heater

WARNING

Do not operate the fuel operated
parking heater at fuel filling stations

or near sources of combustible
vapors, dust or in enclosed spaces. This
could result in serious personal injury or
death.

The system warms the engine and your
vehicle's interior; it uses fuel from the
vehicle’s fuel tank. The system will only
operate while your vehicle is stationary
with the engine switched off.

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Climate Control

Used correctly, the system will:

• preheat the engine and your vehicle's
interior

• keep the windows clear of ice in the
event of frost and prevent
condensation

• avoid cold starts to assist the engine
to reach operating temperature sooner.

Following a heating cycle, if you do not
start your vehicle’s engine the system will
not turn on the next programmed heating
cycle.

Following a heating cycle and to prevent
your vehicle’s battery from losing charge,
we recommend that you drive your vehicle
for at least the same period of time as the
heating cycle.

We recommend you switch the system on
for approximately 10 minutes every month
to prevent the water pump or heater motor
seizing.

The system will only operate if there is a
minimum of 7.5 liters (1.6 gallons) of fuel
in your vehicle’ s fuel tank, and the ambient
temperature is below 15°C (59°F). The
system will not operate if the battery
charge level is low.

Note: When the system is operating,
exhaust fumes will come from under your
vehicle. This is normal.

Note: On vehicles with manual climate
control, heating your vehicle’s interior will
depend on the heater control settings. See
Climate Control (page 75).

Programming the fuel operated
parking heater

To programme the heating times:

1. Use the information display controls
on the steering wheel to enter the main
menu. See Information Displays
(page 65).

2. Select Park Heater.

• The Time 1 and Time 2 functions allow
you to programme up to two heating
cycles for each day of the week. These
times will remain stored and the
system will warm up your vehicle at the
programmed times.

• Selecting Once allows you to
programme one heating cycle for one
specific day.

• Selecting Heat now turns on the
heater immediately.

Note: You must set the time and date on
your vehicle’s clock correctly. See Clock
(page 69).

Note: The programmed time is the time at
which you need the vehicle to be warm and
ready to drive, not the time at which the
heater switches on.

Note: The programmed times must be set
at least 70 minutes in advance of the time
you wish to set.

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Tourneo Connect (CHC) Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payload/Trend/Trend ECOlite/Trend High Payload

Climate Control

Programming the fuel operated
parking heater functions Time 1 and
Time 2

1. Use the information display controls
on the steering wheel to enter the main
menu. See Information Displays
(page 65).

2. Select Park Heater.

3. Select Time 1.

4. Highlight the day on which the heater
should warm up the vehicle.

5. Press the OK button.

6. Continue in the same way to select all
the days on which the system should
warm up the vehicle.

7. To set the time at which the vehicle
should be warmed up and ready to
drive, highlight the time at the top of
the menu and press the OK button. The
hours start to flash.

8. Adjust the hours and minutes as
necessary using the arrow buttons on
the information display controls.

You can use Time 2 to set a second cycle,
for example; different times on different
days or twice on the same day. The
programming procedure is the same as for
the Time 1 programme timer.

Programming the fuel operated
parking heater for a single cycle

1. Use the information display controls
on the steering wheel to enter the main
menu. See Information Displays
(page 65).

2. Select Park Heater.

3. Select Once and press the right arrow
button.

4. Press the OK button and set the
required time and date.

5. Press OK to confirm the set time and
date.

Switching the fuel operated parking
heater programming off

1. Use the information display controls
on the steering wheel to enter the main
menu. See Information Displays
(page 65).

2. Select Park Heater.

3. Select Time 1 or Time 2.

4. Uncheck the active programmed
sessions as required.

Switching the fuel operated parking
heater on manually

1. Use the information display controls
on the steering wheel to enter the main
menu. See Information Displays
(page 65).

2. Select Park Heater.

3. Select Heat now and press the OK
button. An X appears in the box when
the heater is turned on.

4. To turn off the heater, uncheck Heat
now.

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Climate Control

Fuel Operated Heater

The system turns on and off automatically
depending on the outside air temperature
and your vehicle's engine coolant
temperature, unless you have switched it
off.

To switch off the fuel operated heater:

1. Use the information display controls
on the steering wheel to enter the main
menu. See Information Displays
(page 65).

2. Select Aux. Heater and press the OK
button.

Note: An X appears in the box when the
system is switched on.

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Climate Control

SITTING IN THE CORRECT POSITION

WARNINGS

Do not recline the seatback too far
as this can cause the occupant to
slide under the safety belt, resulting

in serious injury in the event of a collision.

Sitting improperly, out of position or
with the seatback reclined too far,

can result in serious injury or death
in the event of a collision. Always sit
upright against your seatback, with your
feet on the floor.

Do not place objects higher than the

seatback to reduce the risk of serious

injury in the event of a collision or
during heavy braking.

When you use them properly, the seat,
head restraint, safety belt and air bags will
provide optimum protection in the event
of a collision.

We recommend that you follow these
guidelines:

• Sit in an upright position with the base

of your spine as far back as possible.

• Do not recline the seatback more than

30 degrees.

• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.

• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 inches
(25 centimeters) between your
breastbone and the air bag cover.

• Hold the steering wheel with your arms
slightly bent.

• Bend your legs slightly so that you can
press the pedals fully.

• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.

Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.

HEAD RESTRAINTS

WARNING

Fully adjust the head restraint before
you sit in or operate your vehicle. This

will help minimize the risk of neck
injury in the event of a collision. Do not
adjust the head restraint when your vehicle
is moving.

Adjusting the Head Restraints

Adjust the head restraint so that the top
of it is level with the top of your head.

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Seats

Removing the Head Restraints

Front Head Restraint

1. Press and hold the locking button.

2. Using a suitable implement release the
retaining clip.

Rear Outer Head Restraint

1. Press and hold the locking button.

2. Using a suitable implement release the
retaining clip.

Rear Center Head Restraint

Press the locking buttons and remove the
head restraint.

MANUAL SEATS

WARNINGS

Do not adjust the driver seat or
seatback when your vehicle is

moving. Failure to follow this warning
could result in serious personal injury or
death.

Do not place cargo or any objects

behind the seatback before returning

it to the original position. Pull on the
seatback to make sure that it has fully
latched after returning the seatback to its
original position. An unlatched seat may
become dangerous if you stop suddenly or
have a crash.

Moving the Seat Backward and
Forward

WARNING

Rock the seat backward and forward

after releasing the lever to make sure

that it is fully engaged in its catch. An
unlatched seat can be dangerous in a crash
and could result in serious personal injury
or death.

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Seats

Adjusting the Lumbar Support

Adjusting the Height of the Driver
Seat

Recline Adjustment

Folding the Seatback

WARNINGS

When folding the seatback down,
take care not to get your fingers

caught between the seatback and
seat frame. Failure to follow this warning
could result in serious personal injury.

Do not sit behind a seat that you fold

forward. This can increase the risk of

serious personal injury in a crash.

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Seats

1. Lift the lever.

2. Fold the seatback forward.

REAR SEATS

WARNINGS

Do not use the bench seats as a bed
when your vehicle is moving. Failure
to follow this warning could result in

serious personal injury or death.

When folding the seatback down,
take care not to get your fingers

caught between the seatback and
seat frame. Failure to follow this warning
could result in serious personal injury.

Do not place objects on a folded

seat. Hard objects may become

projectiles in a crash or sudden stop,
which may increase the risk of serious
personal injury.

Note: Fully lower the head restraint when
folding the seats. See Head Restraints
(page 86).

Vehicles With Five Seats

Folding the Seat Forward

1. Pull the strap on the side of the
seatback.

2. Fold the seatback forward.

3. Pull the strap on the rear of the
seatback.

4. Raise the seat.

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Seats

5. Lift the support rod and connect to the
seat frame. This prevents the seat
frame from falling backward.

Note: Rear row occupants can sit next to a
seat in the same row that has the seatback
in the folded position, but not when the seat
is in the tilted position.

Removing the Seats

1. Raise the seat.

2. Rotate the locking lever.

3. Remove the seat.

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Seats

Vehicles With Seven Seats

Second Row Seats

Folding the Seat Flat

1. Pull the strap on the side of the
seatback.

2. Fold the seatback forward.

3. Pull the large strap on the rear of the
seatback.

4. Move the seat forward to the lowered
position.

Note: A distinct click will be heard when
the seat is locked in the lowered position.

Note: Rear row occupants can sit next to a
seat in the same row that has the seatback
in the folded position, but not when the seat
is in the tilted position.

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Seats

Unfolding the Seat

1. Pull the large strap on the rear of the
seatback, lift the seat and push down
to lock into position.

2. Pull the short strap on the rear of the
seatback and unfold the seatback to
the upright position.

Third Row Seats

Moving the Seat Backward and Forward

WARNING

Rock the seat backward and forward
after releasing the lever to make sure

that it is locked into position. A seat
that it is not locked into position can be
dangerous in a crash and could cause
serious personal injury or death.

Folding the Seat Flat

1. Move the seat fully backward.

2. Pull the strap on the rear of the seat
cushion.

3. Fold the seat cushion forward.

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Seats

4. Pull the strap on the rear of the
seatback.

5. Fold the seatback forward.

Unfolding the Seat

1. Pull the strap on the rear of the
seatback.

2. Unfold the seatback to the upright
position.

3. Unfold the seat cushion backward and
lock into position.

Creating a Level Load Floor

The carpeted cover is held in position by
magnets. Fold the carpeted cover forward
to cover up the folded seats.

HEATED SEATS

WARNING

People who are unable to feel pain
to their skin because of advanced

age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.

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Seats

Do not do the following:

• Place heavy objects on the seat.

• Operate the heated seat if water or any

other liquid is spilled on the seat. Allow
the seat to dry thoroughly.

• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge.

Adjust the control to the desired heat
setting.

REAR SEAT ARMREST

Fold the armrest down to use the armrest
and cup holder.

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Seats

12 Volt DC Power Point

WARNINGS

Do not use the power point for
operating a cigar lighter element, this
can result in fire or serious injury.

Do not insert objects other than an
accessory plug into the power point,
this can result in fire or serious injury.

Run the engine for full capacity use of the
power point.

To prevent the battery from running out of
charge:

• Do not use the power point longer than
necessary when the engine is not
running.

• Do not leave devices plugged in
overnight or when your vehicle is
parked for extended periods.

Note: When you switch the ignition on you
can use the power point to power 12 volt
appliances with a maximum current rating
of 20 amps.

Note: Do not hang any type of accessory or
accessory bracket from an accessory plug.

Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watt or a
fuse may blow.

Note: Incorrect use of the power points can
cause damage not covered by the vehicle
warranty.

Note: Always keep the power point caps
closed when not in use.

Location

Power points may be found:

• on the center console

• on the rear of the center console

• in the luggage compartment.

CIGAR LIGHTER

Press the element in to use the cigar
lighter. It will pop out automatically.

Note: Do not hold the cigar lighter element
pressed in.

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Auxiliary Power Points

CUP HOLDERS

WARNINGS

Do not place hot drinks in the cup
holders when your vehicle is moving.

Make sure that cups placed in the
holders do not obstruct your vision
while driving.

CENTER CONSOLE

WARNING

Use only soft cups in the cupholder.
Hard objects can injure you in a
collision.

Your vehicle may be equipped with a
variety of features.

CupholderA
Storage compartment with

auxiliary input jack and USB port

B

Auxiliary power pointC

OVERHEAD CONSOLE

WARNING

Do not place heavy objects in the
storage compartment. Heavy objects

may become projectiles in a crash or
sudden stop, which may increase the risk
of serious injury.

FOLDING TRAY

WARNING

Do not use the trays when your

vehicle is moving. Make sure that you

secure the trays in the lowered
position before setting off.

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Storage Compartments

GENERAL INFORMATION

WARNINGS

Extended idling at high engine
speeds can produce very high

temperatures in the engine and
exhaust system, creating the risk of fire or
other damage.

Do not park, idle or drive your vehicle

on dry grass or other dry ground

cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire.

Do not start the engine in a closed

garage or in other enclosed areas.

Exhaust fumes can be toxic. Always
open the garage door before you start the
engine.

If you smell exhaust fumes inside

your vehicle, have your vehicle

checked by an authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes.

If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles
(8 kilometers) after you reconnect it. This
is because the engine management system
must realign itself with the engine. You can
disregard any unusual driving
characteristics during this period.

The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.

When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.

IGNITION SWITCH

0(off) - The ignition is off.
Note: When you switch the ignition off and

leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.

I (accessory) - Allows the electrical
accessories such as the radio to operate
while the engine is not running.

Note: Do not leave the ignition key in
position I or II (without the engine running)
for too long to avoid vehicle battery losing
charge.

II (on) - All electrical circuits operational.
Warning lamps and indicators are
illuminated.

III (start) - cranks the engine. Release the
key as soon as the engine starts.

STEERING WHEEL LOCK

WARNING

Always check that the steering is
unlocked before attempting to move
your vehicle.

To lock the steering wheel:

1. Remove the key from the ignition
switch.

2. Rotate the steering wheel slightly to
engage the lock.

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Starting and Stopping the Engine

To unlock the steering wheel:

1. Insert the key in the ignition switch.

2. Turn the key to position I.

Note: You may need to rotate the steering
wheel slightly to assist unlocking if there is
a steering wheel load applied.

STARTING A GASOLINE
ENGINE - VEHICLES WITH:
MANUAL TRANSMISSION

Cold or Hot Engine

1. Fully depress the clutch pedal.

2. Start the engine.
If the engine does not start within 10

seconds, wait for a short period and try
again.

If the engine does not start after three
attempts, wait 10 seconds and follow the
flooded engine procedure.

If you have difficulty starting the engine
when the temperature is below -13°F
(-25°C), press the accelerator pedal to the
mid-way point of its travel and try again.

Note: Do not touch the accelerator pedal.
Note: Releasing the clutch pedal while the

engine is starting will stop the engine
cranking and return to ignition on.

Note: You can only operate the starter for
a limited period of time, for example 10
seconds. The number of start attempts is
limited to approximately six. If you exceed
this limit, the system will not allow you to
try again until a period of time has elapsed,
for example 30 minutes.

Flooded Engine

1. Fully depress the clutch pedal.

2. Fully depress the accelerator pedal and
hold it there.

3. Start the engine.
If the engine does not start, repeat the cold

or hot engine procedure.

Engine Idle Speed after Starting

The speed at which the engine idles
immediately after starting is optimized to
minimize vehicle emissions and maximize
cabin comfort and fuel economy.

The idle speed will vary depending on
certain factors. These include vehicle
component and ambient temperatures as
well as electrical and climate system
demands.

Failure to Start

If the engine does not crank when the
clutch pedal has been fully depressed and
the ignition key is turned to position III.

1. Fully depress the clutch and brake
pedals.

2. Turn the key to position III until the
engine has started.

STARTING A GASOLINE
ENGINE - VEHICLES WITH:
AUTOMATIC TRANSMISSION

Cold or Hot Engine

Note: Do not touch the accelerator pedal.

1. Move the transmission selector lever
to position P or N.

2. Start the engine.

If the engine does not start within 10
seconds, wait for a short period and try
again.

If the engine does not start after three
attempts, wait 10 seconds and follow the
flooded engine procedure.

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Starting and Stopping the Engine