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FORD MUSTANG MACH-E
Owner's Manual 2022
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The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2021
All rights reserved.
Part Number: 202109 20210913121328
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
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Contacting Us
Contacting Us ..................................................15
Introduction
About This Publication .................................17
Using This Publication .................................18
Symbols Glossary
Symbols Used on Your Vehicle .................19
Data Privacy
Data Privacy .....................................................21
Service Data ....................................................22
Event Data ........................................................22
Settings Data ..................................................23
Connected Vehicle Data .............................23
Mobile Device Data .......................................24
Emergency Call System Data ...................24
Visual Search
Steering Wheel ...............................................25
Instrument Panel ..........................................26
Instrument Panel - GT .................................27
Vehicle Interior ...............................................28
Vehicle Interior - GT ......................................29
Front Exterior ..................................................30
Front Exterior - GT ..........................................31
Rear Exterior ....................................................32
Rear Exterior - GT ..........................................33
Child Safety
Child Safety Precautions ............................34
Child Restraint Anchor Points ..................35
Child Restraints ..............................................36
Installing Child Restraints ...........................37
Booster Seats .................................................42
Child Safety Locks ........................................44
Seatbelts
Seatbelt Precautions ...................................45
Fastening and Unfastening the Seatbelts
..........................................................................46
Sensitive Locking Mode ..............................47
Automatic Locking Mode ...........................47
Adjusting the Seatbelts During
Pregnancy ....................................................48
Adjusting the Seatbelt Height .................48
Seatbelt Reminder .......................................48
Checking the Seatbelts ..............................50
Seatbelt Extensions ......................................51
Personal Safety System™
What Is the Personal Safety System
...........................................................................52
How Does the Personal Safety System
Work ...............................................................52
Personal Safety System Components
...........................................................................52
Airbags
How Do the Front Airbags Work ..............53
How Do the Side Airbags Work ................53
How Do the Knee Airbags Work ..............54
How Does the Safety Canopy™ Work
..........................................................................54
Airbag Precautions .......................................55
Properly Adjusting the Driver and Front
Passenger Seats ........................................56
Children and Airbags ...................................56
Front Passenger Sensing System ............57
Crash Sensors and Airbag Indicator ......60
Disposing of Airbags .....................................61
Pedestrian Alert System
What Is the Pedestrian Alert System
..........................................................................62
911 Assist
What Is 911 Assist ..........................................63
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How Does 911 Assist Work .........................63
Emergency Call Requirements ................63
Emergency Call Limitations ......................64
Keys and Remote Controls
Remote Control Limitations .....................65
Using the Remote Control .........................65
Sounding the Panic Alarm .........................65
Locating Your Vehicle ..................................66
Changing the Remote Control Battery
..........................................................................66
Replacing a Lost Key or Remote Control
..........................................................................68
Programming the Remote Control ........68
Keys and Remote Controls –
Troubleshooting ........................................68
Phone as a Key
What Is Phone As a Key .............................69
Phone as a Key Limitations .......................69
Programming Your Phone .........................69
Using the Valet Mode ..................................70
Using the Backup Start Passcode ..........70
Phone as a Key – Troubleshooting .........70
MyKey™
What Is MyKey ................................................72
MyKey Settings ...............................................72
Creating a MyKey ...........................................73
Programming a MyKey ................................73
Clearing All MyKeys .......................................73
Checking MyKey System Status ..............74
Using MyKey With Remote Start
Systems ........................................................74
MyKey – Troubleshooting ..........................74
Doors and Locks
Operating the Doors From Outside Your
Vehicle ...........................................................76
Operating the Doors From Inside Your
Vehicle ...........................................................76
Autounlock .......................................................77
Autolock ............................................................77
Mislock ...............................................................77
Doors and Locks Audible Warnings ........77
Doors and Locks – Troubleshooting
...........................................................................78
Keyless Entry
Keyless Entry Limitations ..........................80
Keyless Entry Settings ................................80
Using Keyless Entry ......................................80
Keyless Entry – Troubleshooting .............81
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........82
Keyless Entry Keypad Limitations ...........82
Locating the Keyless Entry Keypad ........82
Keyless Entry Keypad Master Access
Code ...............................................................82
Keyless Entry Keypad Personal Access
Codes .............................................................82
Using the Keyless Entry Keypad ..............83
Keyless Entry Keypad – Troubleshooting
..........................................................................84
Walk Away Lock
What is Walk Away Lock ............................85
How Does Walk Away Lock Work ...........85
Walk Away Lock Limitations ....................85
Switching Walk Away Lock On and Off
..........................................................................85
Switching Walk Away Lock Audible
Feedback On and Off ..............................85
Easy Entry and Exit
How Does Easy Entry and Exit Work
..........................................................................86
Switching Easy Entry and Exit On and
Off ..................................................................86
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Liftgate - Vehicles With:
Hands-Free Liftgate
Liftgate Precautions .....................................87
Opening the Liftgate ....................................87
Setting the Liftgate Opening Height
..........................................................................89
Closing the Liftgate ......................................89
Stopping the Liftgate Movement .............91
Liftgate Obstacle Detection .......................91
Liftgate – Troubleshooting .........................91
Liftgate - Vehicles With:
Manual Liftgate
Opening the Liftgate ....................................94
Closing the Liftgate ......................................94
Security
Passive Anti-Theft System .......................96
Anti-Theft Alarm System ..........................96
Anti-Theft Alarm System Settings .........97
Security – Troubleshooting .......................98
Steering Wheel
Adjusting the Steering Wheel ................100
Horn .................................................................100
Switching the Heated Steering Wheel
On and Off .................................................100
Wipers and Washers
Wipers ...............................................................101
Autowipers ......................................................101
Switching the Rear Window Wiper On
and Off ........................................................102
Reverse Wipe ................................................102
Checking the Wiper Blades .....................103
Replacing the Front Wiper Blades ........103
Replacing the Rear Wiper Blades .........103
Washers ..........................................................104
Wipers and Washers – Troubleshooting
.........................................................................105
Exterior Lighting
Exterior Lighting Control ..........................106
Headlamps ....................................................106
Headlamps – Troubleshooting ..............107
Autolamps ......................................................107
Exterior Lamps .............................................108
Automatic High Beam Control ..............109
Automatic High Beam Control –
Troubleshooting .........................................111
Interior Lighting
Switching All of the Interior Lamps On
and Off ..........................................................112
Switching the Front Interior Lamps On
and Off ..........................................................112
Switching the Rear Interior Lamps On
and Off ..........................................................112
Interior Lamp Function ...............................112
Adjusting the Instrument Panel Lighting
Brightness ....................................................113
Ambient Lighting ..........................................113
Interior Lighting – Troubleshooting .......113
Windows
Opening and Closing the Windows .......114
Global Opening and Closing ....................114
Window Bounce-Back ................................115
Locking the Rear Window Controls .......115
Interior Mirror
Interior Mirror Precautions ........................116
Auto-Dimming Interior Mirror ..................116
Exterior Mirrors
Adjusting the Exterior Mirrors ...................117
Folding the Exterior Mirrors - Vehicles
With: Manual Folding Mirrors ...............117
Folding the Exterior Mirrors - Vehicles
With: Power Folding Mirrors .................118
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Instrument Cluster
Instrument Cluster Overview ...................119
Speedometer .................................................119
Vehicle Range Display ................................119
High Voltage Battery Gauge ....................120
What Are the Instrument Cluster
Warning Lamps ........................................120
Instrument Cluster Warning Lamps ......121
What Are the Instrument Cluster
Indicators ....................................................122
Instrument Cluster Indicators .................122
Instrument Cluster Display
What Is Brake Coach ..................................124
Trip Computer
Accessing the Trip Computer ..................125
Resetting the Trip Computer ...................125
Trip Data ..........................................................125
Remote Start
What Is Remote Start ................................126
Remote Start Limitations .........................126
Enabling Remote Start ..............................126
Remotely Starting and Stopping the
Vehicle .........................................................126
Extending the Remote Start Duration
.........................................................................126
Remote Start Settings ...............................127
Climate Control
Identifying the Climate Control Unit .....128
Switching Climate Control On and Off
.........................................................................128
Switching Recirculated Air On and Off
.........................................................................128
Switching Air Conditioning On and Off
.........................................................................128
Switching Defrost On and Off ................128
Switching Maximum Defrost On and Off
.........................................................................129
Switching Maximum Cooling On and Off
.........................................................................129
Switching the Heated Wiper Park On and
Off .................................................................129
Switching the Heated Rear Window On
and Off ........................................................129
Setting the Blower Motor Speed ...........129
Switching the Heated Mirrors On and Off
.........................................................................129
Setting the Temperature ..........................129
Directing the Flow of Air ...........................130
Auto Mode .....................................................130
Climate Control Hints ..................................131
Interior Air Quality
What Is the Cabin Air Filter ......................133
Replacing the Cabin Air Filter ..................133
Front Seats
Front Seat Precautions .............................134
Sitting in the Correct Position .................134
Manual Seats ................................................135
Power Seats ...................................................137
Heated Seats ................................................140
Rear Seats
Manual Seats .................................................141
Rear Occupant Alert System
What is the Rear Occupant Alert System
.........................................................................143
How Does the Rear Occupant Alert
System Work .............................................143
Rear Occupant Alert System Precautions
.........................................................................143
Rear Occupant Alert System Limitations
.........................................................................143
Switching Rear Occupant Alert System
On and Off .................................................143
Rear Occupant Alert System Indicators
.........................................................................144
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Rear Occupant Alert System Audible
Warnings .....................................................144
Memory Function
What Is the Memory Function ................145
Memory Function Precautions ...............145
Locating the Memory Function Buttons
.........................................................................145
Saving a Preset Position ...........................145
Recalling a Preset Position ......................145
Garage Door Opener
What Is the Garage Door Opener ..........146
How Does the Garage Door Opener Work
.........................................................................146
Garage Door Opener Precautions .........146
Garage Door Opener Limitations ..........146
Programming the Garage Door Opener
to Your Hand-Held Transmitter ..........147
Programming the Garage Door Opener
to Your Garage Door Opener Motor
.........................................................................147
Programming the Garage Door Opener
to Your Gate Opener Motor .................148
Clearing the Garage Door Opener ........148
Reprogramming the Garage Door Opener
.........................................................................149
Garage Door Opener Radio Frequencies
.........................................................................149
USB Ports
Locating the USB Ports .............................150
Playing Media Using the USB Port .......150
Charging a Device .........................................151
Power Outlet
What Is the Power Outlet .........................152
Power Outlet Precautions ........................152
Locating the Power Outlets .....................152
Wireless Accessory Charger
What Is the Wireless Accessory Charger
.........................................................................153
Wireless Accessory Charger Precautions
.........................................................................153
Locating the Wireless Accessory Charger
.........................................................................153
Charging a Wireless Device ......................153
Storage
Cup Holders ...................................................154
Glove Compartment ..................................154
Glasses Holder .............................................154
Starting and Powering Off
Starting and Powering Off Precautions
.........................................................................155
Starting the Vehicle ....................................155
Powering Off .................................................155
Restarting the Vehicle After Powering
Off .................................................................155
Accessing the Passive Key Backup
Position .......................................................156
Starting and Powering Off –
Troubleshooting .......................................156
High Voltage Battery
What Is the High Voltage Battery ..........157
High Voltage Battery Precautions .........157
Preserving Your High Voltage Battery
.........................................................................157
Recycling and Disposing of the High
Voltage Battery ........................................158
High Voltage Battery – Troubleshooting
.........................................................................158
Charging Your Vehicle
What is AC Charging ..................................159
What is DC Charging ..................................159
Charging Your Vehicle Precautions ......159
Charging Equipment ..................................159
Locating the Charge Port .........................168
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Charge Port Indicators ..............................168
AC Charging ...................................................169
DC Charging ...................................................172
Setting the Charging Schedule and
Preferences ................................................174
Using FordPass and Charging .................179
Charging Your Vehicle Hints ....................180
Charging Your Vehicle – Troubleshooting
........................................................................180
Automatic Transmission
Automatic Transmission Precautions
.........................................................................182
Automatic Transmission Positions .......182
Shifting Your Vehicle Into Gear ..............183
Temporary Neutral Mode .........................183
Automatic Return to Park (P) ................184
All-Wheel Drive
How Does All-Wheel Drive Work ..........185
All-Wheel Drive Precautions ...................185
All-Wheel Drive Limitations ....................185
All-Wheel Drive – Troubleshooting ......185
Brakes
Brake Precautions .......................................186
Anti-Lock Braking System .......................186
Brake Over Accelerator .............................186
Locating the Brake Fluid Reservoir .......186
Checking the Brake Fluid ..........................186
Brake Fluid Specification ..........................187
Brakes – Troubleshooting ........................187
Electric Parking Brake
What Is the Electric Parking Brake .......189
Applying the Electric Parking Brake ......189
Applying the Electric Parking Brake in an
Emergency .................................................189
Manually Releasing the Electric Parking
Brake ............................................................189
Automatically Releasing the Electric
Parking Brake ............................................189
Electric Parking Brake Audible Warning
........................................................................190
Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of
Charge .........................................................190
Electric Parking Brake – Troubleshooting
........................................................................190
Reverse Braking Assist
What Is Reverse Braking Assist ..............192
How Does Reverse Braking Assist Work
.........................................................................192
Reverse Braking Assist Precautions ......192
Switching Reverse Braking Assist On and
Off .................................................................193
Overriding Reverse Braking Assist .........193
Reverse Braking Assist Indicators .........193
Reverse Braking Assist –
Troubleshooting ......................................194
Hill Start Assist
What Is Hill Start Assist ............................196
How Does Hill Start Assist Work ...........196
Hill Start Assist Precautions ...................196
Auto Hold
How Does Auto Hold Work ......................197
Switching Auto Hold On and Off ...........197
Using Auto Hold ...........................................197
Auto Hold Indicators ...................................197
Traction Control
What Is Traction Control ..........................198
How Does Traction Control Work .........198
Switching Traction Control On and Off
........................................................................198
Traction Control Indicator ........................198
Traction Control – Troubleshooting ......199
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Stability Control
How Does Stability Control Work ........200
Switching Stability Control On and Off
.........................................................................201
Stability Control Indicator .......................203
Steering
Electric Power Steering ............................204
Steering – Troubleshooting ....................205
Parking Aids
Parking Aid Precautions ..........................206
Switching Parking Aid On and Off .......206
Rear Parking Aid ..........................................207
Front Parking Aid ........................................207
Side Parking Aid ..........................................208
Parking Aid Indicators ................................210
Parking Aids – Troubleshooting .............210
Rear View Camera
What Is the Rear View Camera ................211
Rear View Camera Precautions ...............211
Locating the Rear View Camera ..............211
Rear View Camera Guide Lines ...............211
Rear View Camera Object Distance
Indicators ....................................................212
Rear View Camera Settings .....................212
360 Degree Camera
What Is the 360 Degree Camera ...........214
How Does the 360 Degree Camera Work
.........................................................................214
360 Degree Camera Precautions ..........214
360 Degree Camera Limitations ...........214
Locating the 360 Degree Cameras .......214
360 Degree Camera Guide Lines ...........215
360 Degree Camera Settings .................216
Active Park Assist
What Is Active Park Assist ........................217
How Does Active Park Assist Work .......217
Active Park Assist Precautions ................217
Switching Active Park Assist On and Off
..........................................................................217
Entering a Parallel Parking Space ..........217
Entering a Perpendicular Parking Space
.........................................................................218
Exiting a Parking Space .............................218
Active Park Assist – Troubleshooting
.........................................................................219
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ...................................221
Adaptive Cruise Control Precautions
.........................................................................221
Adaptive Cruise Control Limitations
.........................................................................221
Switching Adaptive Cruise Control On
and Off ........................................................223
Adaptive Cruise Control Automatic
Cancellation .............................................224
Setting the Adaptive Cruise Control
Speed ..........................................................224
Setting the Adaptive Cruise Control Gap
........................................................................225
Canceling the Set Speed .........................226
Resuming the Set Speed .........................226
Overriding the Set Speed ........................228
Adaptive Cruise Control Indicators ......228
Switching From Adaptive Cruise Control
to Cruise Control .....................................228
Lane Centering ............................................228
Intelligent Adaptive Cruise Control .......231
Adaptive Cruise Control –
Troubleshooting ......................................232
BlueCruise - Vehicles With:
Hands Free Driving
What Is BlueCruise .....................................235
How Does BlueCruise Work ....................235
BlueCruise Precautions ............................235
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BlueCruise Requirements ........................236
BlueCruise Limitations .............................236
BlueCruise Settings ....................................237
Switching BlueCruise On and Off .........237
BlueCruise Alerts ........................................238
BlueCruise Automatic Cancellation .....238
BlueCruise Indicators ................................238
BlueCruise – Troubleshooting ...............239
Drive Mode Control
What Is Drive Mode Control .....................241
Selecting a Drive Mode ..............................241
Drive Modes ...................................................241
One Pedal Drive
What is One Pedal Drive ..........................243
One Pedal Drive Precautions .................243
One Pedal Drive Limitations ...................243
Switching One Pedal Drive On and Off
........................................................................243
One Pedal Drive Indicators ......................243
Lane Keeping System
What Is the Lane Keeping System .......244
How Does the Lane Keeping System
Work ............................................................244
Lane Keeping System Precautions ......244
Lane Keeping System Limitations .......244
Switching the Lane Keeping System On
and Off .......................................................245
Switching the Lane Keeping System
Mode ...........................................................245
Lane Keeping System Settings .............245
Alert Mode ....................................................246
Aid Mode ........................................................246
Alert and Aid Mode ....................................246
Lane Keeping System Indicators ...........247
Blind Spot Assist .........................................247
Lane Keeping System – Troubleshooting
........................................................................249
Blind Spot Information
System
What Is Blind Spot Information System
........................................................................252
How Does Blind Spot Information
System Work ............................................252
Blind Spot Information System
Precautions ...............................................252
Blind Spot Information System
Limitations ................................................252
Blind Spot Information System
Requirements ...........................................252
Switching Blind Spot Information
System On and Off ................................252
Locating the Blind Spot Information
System Sensors ......................................253
Blind Spot Information System
Indicators ...................................................253
Blind Spot Information System –
Troubleshooting ......................................254
Cross Traffic Alert
What Is Cross Traffic Alert .......................255
How Does Cross Traffic Alert Work ......255
Cross Traffic Alert Precautions ..............255
Cross Traffic Alert Limitations ...............255
Switching Cross Traffic Alert On and Off
........................................................................255
Locating the Cross Traffic Alert Sensors
........................................................................256
Cross Traffic Alert Indicators ..................256
Cross Traffic Alert – Troubleshooting
........................................................................257
Pre-Collision Assist
What Is Pre-Collision Assist ...................258
How Does Pre-Collision Assist Work
........................................................................258
Pre-Collision Assist Precautions ..........258
Pre-Collision Assist Limitations ............259
Switching Pre-Collision Assist On and
Off ................................................................260
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Locating the Pre-Collision Assist Sensors
.......................................................................260
Distance Indication .....................................261
Distance Alert ...............................................262
Automatic Emergency Braking ..............263
Evasive Steering Assist .............................263
Pre-Collision Assist – Troubleshooting
........................................................................264
Driver Alert
What Is Driver Alert ....................................266
How Does Driver Alert Work ...................266
Driver Alert Precautions ...........................266
Driver Alert Limitations ............................266
Switching Driver Alert On and Off ........267
Driver Alert Indicators ................................267
Driver Alert – Troubleshooting ...............267
Speed Sign Recognition
What Is Speed Sign Recognition ..........268
How Does Speed Sign Recognition Work
........................................................................268
Speed Sign Recognition Precautions
........................................................................268
Speed Sign Recognition Limitations
........................................................................268
Speed Sign Recognition Indicators ......268
Setting the Speed Sign Recognition
Speed Warning .......................................269
Setting the Speed Sign Recognition
Speed Tolerance ....................................269
Speed Sign Recognition –
Troubleshooting .....................................269
Load Carrying
Load Carrying Precautions .......................271
Locating the Safety Compliance
Certification Labels ................................272
What Is the Gross Axle Weight Rating
.........................................................................272
What Is the Gross Vehicle Weight Rating
.........................................................................272
What Is the Maximum Loaded Trailer
Weight .........................................................272
What Is the Gross Combined Weight
Rating ..........................................................273
Calculating Payload ...................................273
Calculating the Load Limit ......................274
Luggage Compartment
Luggage Compartment Precautions
........................................................................276
Opening and Closing the Front Luggage
Compartment ..........................................276
Using the Front Luggage Compartment
Emergency Release ................................277
Installing and Removing the Luggage
Compartment Cover .............................278
Adjusting the Luggage Compartment
Load Floor ..................................................279
Luggage Compartment Anchor Points
........................................................................279
Towing a Trailer
Towing a Trailer Precautions ..................280
Driving Hints
Cold Weather Precautions .......................281
Driving on Snow and Ice ...........................281
Breaking-In .....................................................281
Performance Vehicle Precautions .........281
Driving in Special Conditions ..................281
Electric Vehicle ............................................283
Driving Through Shallow Water ............284
Floor Mats .....................................................284
Crash and Breakdown
Information
Roadside Assistance .................................286
Switching the Hazard Flashers On and
Off ................................................................286
Jump Starting the Vehicle .......................287
Post-Crash Alert System .........................289
Post Impact Braking ..................................289
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Automatic Crash Shutoff ........................290
Transporting the Vehicle .........................290
Towing Your Vehicle
Towing Your Vehicle Precautions .........292
Recreationally Towing Your Vehicle
........................................................................292
Emergency Towing .....................................292
Towing Your Vehicle – Troubleshooting
........................................................................293
Fuses
Fuse Precautions ........................................294
Under Hood Fuse Box ...............................294
Battery Fuse Box ........................................299
Body Control Module Fuse Box .............301
Identifying Fuse Types .............................304
Fuses – Troubleshooting .........................304
Maintenance
Maintenance Precautions .......................305
Opening and Closing the Hood .............305
Under Hood Overview ..............................305
Checking the Coolant ...............................306
Automatic Transmission Fluid Check
.......................................................................308
12V Battery ....................................................308
12V Battery – Troubleshooting .............308
Adjusting the Headlamps .......................309
Exterior Bulbs ................................................310
Interior Bulbs .................................................310
Vehicle Care
General Information ....................................311
Cleaning Products ........................................311
Cleaning the Exterior ..................................312
Waxing .............................................................313
Cleaning the Interior ...................................313
Repairing Minor Paint Damage ...............315
Body Styling Kits
Body Styling Kit Precautions ...................316
Storing Your Vehicle
Preparing Your Vehicle for Storage ........317
Removing Your Vehicle From Storage
.........................................................................318
Wheel and Tire Information
Locating the Tire label ...............................319
Department of Transportation Uniform
Tire Quality Grades .................................319
Information on the Tire Sidewall ..........320
Glossary of Tire Terminology ..................325
Tire Replacement Requirements .........326
Using Summer Tires ..................................328
Using Winter Tires ......................................329
Using Snow Chains ....................................329
Tire Care
Checking the Tire Pressures ....................331
Inflating the Tires .........................................331
Inspecting the Tire for Wear ...................332
Inspecting the Tire for Damage .............332
Inspecting the Wheel Valve Stems ......333
Tire Rotation .................................................333
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit
........................................................................335
Tire Sealant and Inflator Kit Precautions
........................................................................335
Locating the Tire Sealant and Inflator Kit
........................................................................335
Tire Sealant and Inflator Kit Components
........................................................................335
Using the Tire Sealant and Inflator Kit
........................................................................336
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Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring
System .........................................................341
Tire Pressure Monitoring System
Overview .....................................................341
Tire Pressure Monitoring System
Precautions ...............................................342
Tire Pressure Monitoring System
Limitations ................................................342
Viewing the Tire Pressures ......................343
Tire Pressure Monitoring System –
Troubleshooting ......................................343
Changing a Road Wheel
Wheel Nuts ...................................................345
Capacities and Specifications
Motorcraft Parts .........................................346
Cooling System Capacity and
Specification ............................................346
Air Conditioning System Capacity and
Specification .............................................347
Washer Fluid Specification .....................348
Brake Fluid Specification .........................348
Vehicle Identification
Vehicle Identification Number ..............350
Installing the Vehicle Identification Card
........................................................................350
Connected Vehicle
What Is a Connected Vehicle .................352
Connected Vehicle Requirements ........352
Connected Vehicle Limitations .............352
Connecting the Vehicle to a Mobile
Network ......................................................352
Connecting the Vehicle to a Wi-Fi
Network ......................................................352
Connected Vehicle – Troubleshooting
........................................................................353
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........356
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................356
Audio System
Audio System Precautions .....................358
Switching the Audio Unit On and Off
........................................................................358
Selecting the Audio Source ....................358
Playing or Pausing the Audio Source
........................................................................358
Adjusting the Volume ...............................358
Switching Shuffle Mode On and Off
........................................................................358
Switching Repeat Mode On and Off
........................................................................358
Setting a Memory Preset .........................358
Muting the Audio ........................................359
Adjusting the Sound Settings ................359
Setting the Clock and Date ....................359
AM/FM Radio ..............................................360
Digital Radio .................................................360
Satellite Radio ..............................................361
Audio System – Troubleshooting ........364
Center Display Overview
Center Display Precautions ....................368
Center Display Limitations .....................368
Status Bar .....................................................368
Accessing Feature Drawers ....................370
Center Display Settings ............................370
Voice Interaction
What is Voice Interaction ..........................371
Setting the Wake Word ..............................371
Beginning a Voice Interaction ..................371
Voice Interaction Examples .....................371
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Phone
Phone Precautions .....................................374
Connecting Your Phone ............................374
Phone Menu ..................................................374
Making and Receiving a Phone Call ......375
Sending and Receiving a Text Message
........................................................................376
Switching Text Message Notification On
and Off ........................................................377
Bluetooth®
Connecting a Bluetooth® Device .........378
Playing Media Using Bluetooth® ..........378
Apps
App Precautions ..........................................379
App Requirements .....................................379
Accessing Apps ...........................................379
Enabling Apps on an iOS Device ..........380
Enabling Apps on an Android Device
.......................................................................380
Switching Apple CarPlay On and Off
.......................................................................380
Switching Android Auto On and Off ....380
Personal Profiles
How Do Personal Profiles Work ............382
Enabling or Disabling Personal Profiles
........................................................................382
Creating a Personal Profile .....................383
Linking or Unlinking a Personal Profile to
a Remote Control ...................................383
Linking or Unlinking a Personal Profile to
a Device ......................................................383
Personal Profile Settings .........................383
Navigation
Accessing Navigation ................................385
Navigation Map Updates .........................385
Adjusting the Map ......................................385
Live Traffic .....................................................385
Setting a Destination ................................385
Waypoints .....................................................386
Route Guidance ..........................................386
Vehicle System Updates
Updating the Vehicle Systems Wirelessly
........................................................................387
Performing a Master Reset .....................388
Accessories
Accessories ...................................................389
Ford Protect
What Is Ford Protect .................................390
Scheduled Maintenance
General Maintenance Information .......392
Normal Scheduled Maintenance .........394
Customer Information
Rollover Warning ........................................396
The Better Business Bureau Auto Line
Program .....................................................396
The Mediation and Arbitration Program
........................................................................397
Ordering a Canadian French Owner's
Manual ........................................................397
Reporting Safety Defects in the United
States .........................................................398
Reporting Safety Defects in Canada
.......................................................................398
Declaration of Conformity ......................399
Radio Frequency Certification Labels
.......................................................................399
Perchlorate ....................................................423
Replacement Parts Recommendation
........................................................................423
Mobile Communications Equipment
........................................................................424
Federal Highway Administration
Regulation .................................................424
End User License Agreement .................425
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Export Unique Options ............................450
Appendices
Electromagnetic Compatibility ..............451
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Page 19
If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
Canada
Customer Relationship Center
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.ca
Facebook: FordServiceCA (English),
FordServiceQC (Francais)
Australia
Ford Motor Company
Attention: Customer Relationship Centre
Private Mail Bag 5
Fairlane Business Park #3
Campbellfield, Victoria, 3061
Telephone: 13 3673 (FORD)
E-mail: foacust1@ford.com
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: fnzcust@ford.com
China - Imported Vehicle
Customer Relationship Center
Telephone: 400-690-1886
Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship Center
Telephone: 800-810-8168
Mobile: 400-887-7766
Website: https://www.ford.com.cn/
Asia Pacific
E-mail: expcac@ford.com
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: expcac@ford.com
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Contacting Us
Page 20
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: prcac@ford.com
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: nafcrc@ford.com
Sub-Saharan Africa
E-mail: ssacrc@ford.com
Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: prcac@ford.com
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: menacac@ford.com
www.me.ford.com
South Korea
Telephone: +82-02-1600-6003
E-mail: infokr1@ford.com
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Page 21
ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this publication to familiarize
yourself with the basics and then read the
digital version, that is available in your
vehicle. You can also view the
comprehensive manual through the
FordPass app and through the local Ford
website.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
https://corporate.ford.com/operations/
locations/global-links.html.
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner’s
information when selling this vehicle.
Our digital resources include a
comprehensive digital Owner’s Manual
dynamically created according to the
features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number (page 350). The digital Owner’ s
Manual includes visual and full text search
functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
This publication describes product features
and options available throughout the range
of available models, sometimes even
before they are generally available. It could
describe options that are not available on
the vehicle you have purchased.
Illustrations
Some of the illustrations in this publication
could show features as used in different
models, so they could appear different to
you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
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Introduction
Page 22
E154903
Right-hand side.A
Left-hand side.B
USING THIS PUBLICATION
To quickly locate information about your
vehicle, use the word search within the
Owner's Manual application.
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Introduction
Page 23
SYMBOLS USED ON YOUR VEHICLE
These are some of the symbols you may
see on your vehicle.
E65963
Safety alert.
See the Owner's Manual.
E162384
Air conditioning system.
Anti-lock braking system.
Avoid smoking, flames or sparks.
Battery.
Battery acid.
Brake fluid level.
Brake system
E270480
Brake system
E139223
Cabin air filter.
Child safety door lock.
Child safety door unlock.
Child seat lower anchor.
E141128
Child seat tether anchor.
Cruise control.
Do not open when hot.
Electronic power steering
malfunction.
Fan warning.
Fasten seatbelt.
Front airbag.
Front fog lamps.
Fuse compartment.
Hazard warning flashers.
Heated rear window.
Heated windshield.
Interior luggage compartment
release.
Jack.
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Symbols Glossary
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Keep out of reach of children.
Lighting control.
Low tire pressure warning.
Maintain correct fluid level.
Panic alarm.
Parking aid.
Parking brake.
Power steering fluid.
Power windows.
Power window lockout.
Side airbag.
Shield the eyes.
E138639
Stability control.
Windshield wash and wipe.
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WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of release but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example battery
charge level and tire pressure.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L could
use the modem. To disable, turn off the
SiriusXM with 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem (page 352).
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Data Privacy
Page 26
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as the high voltage battery, throttle, and
steering or brake systems. In order to
properly diagnose and service your vehicle,
Ford Motor Company (Ford of Canada in
Canada), and service and repair facilities
may access or share among them vehicle
diagnostic information received through a
direct connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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Data Privacy
Page 27
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
BlueCruise Data (If Equipped)
If BlueCruise is active in certain crash or
near crash-like situations, such as an
airbag deployment or hitting a road
obstacle, the system may record driver
attentiveness, based on the direction of
eyes and duration, and photographs of the
driver seat area.
Note: No data is recorded under normal
driving conditions.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel positions.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 352).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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Data Privacy
Page 28
MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Requirements (page 379).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Performing a Master
Reset (page 388).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www.FordConnected.com.
EMERGENCY CALL SYSTEM DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the battery shut-off. Certain versions or
updates to the emergency call system may
also be capable of electronically or verbally
disclosing to emergency services operators
your vehicle location or other details about
your vehicle or crash to assist emergency
services operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the emergency call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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STEERING WHEEL
E311773
A FE
D
B C
G
H
See Switching Adaptive Cruise Control On and Off (page 223).A
See Setting the Adaptive Cruise Control Speed (page 224).B
See Setting the Adaptive Cruise Control Gap (page 225).C
See What is Voice Interaction (page 371).D
See Adjusting the Volume (page 358).E
See Selecting a Radio Station (page 360).F
See Making and Receiving a Phone Call (page 375).G
See Switching Lane Centering On and Off (page 230).H
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Visual Search
Page 30
INSTRUMENT PANEL
B C D
EFG
A
See How Does BlueCruise Work (page 235).A
See Instrument Cluster Overview (page 119).B
See Starting the Vehicle (page 155).C
See Status Bar (page 368).D
See Opening the Glove Compartment (page 154).E
See Locating the USB Ports (page 150).F
See Exterior Lighting Control (page 106).G
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INSTRUMENT PANEL - GT
A B C
DE
E350428
See Instrument Cluster Overview (page 119).A
See Starting the Vehicle (page 155).B
See Status Bar (page 368).C
See Opening the Glove Compartment (page 154).D
See Exterior Lighting Control (page 106).E
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VEHICLE INTERIOR
E324799
A B C D
See Sitting in the Correct Position (page 134).A
See Shifting Your Vehicle Into Gear (page 183).B
See Applying the Electric Parking Brake (page 189).C
See Folding the Seat Backrest (page 142).D
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Visual Search
Page 33
VEHICLE INTERIOR - GT
E350429
A
B
C
D
E350429
See Opening and Closing the Windows (page 114).A
See Folding the Seat Backrest (page 142).B
See Installing and Removing the Luggage Compartment Cover (page 278).C
See Sitting in the Correct Position (page 134).D
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Visual Search
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FRONT EXTERIOR
E311775
A B C
DF E
See Opening and Closing the Front Luggage Compartment (page 276).A
See Locating the Charge Port (page 168).B
See Locating the Keyless Entry Keypad (page 82).C
See Folding the Exterior Mirrors (page 117).D
See What Is the Tire Pressure Monitoring System (page 341).E
See Exterior Lighting Control (page 106).F
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Visual Search
Page 35
FRONT EXTERIOR - GT
A
B
C
D
E350430
See Opening and Closing the Front Luggage Compartment (page 276).A
See Locating the Charge Port (page 168).B
See Locating the Keyless Entry Keypad (page 82).C
See Preparing the Vehicle (page 287).D
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Visual Search
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REAR EXTERIOR
E323199
A B
ACD
See Opening the Liftgate From Outside Your Vehicle (page 87).A
See Locating the Rear View Camera (page 211).B
See What Is the Tire Pressure Monitoring System (page 341).C
See Locating the Rear Parking Aid Sensors (page 207).D
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REAR EXTERIOR - GT
C
B
A
D
E350431
See Switching the Rear Window Wiper On and Off (page 102).A
See Folding the Exterior Mirrors (page 117). See Folding the Exterior Mirrors
(page 118).
B
See Locating the Rear Parking Aid Sensors (page 207).C
See Opening the Liftgate From Outside Your Vehicle (page 87).D
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CHILD SAFETY PRECAUTIONS
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully follow
the instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint
device is appropriate for your child's size,
height, weight, or age. Follow the child
restraint manufacturer's instructions and
warnings provided for installation and
use in conjunction with the instructions
and warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the
child may increase the risk of serious
injury or death.
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WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
When installing a child restraint with
seatbelts:
• Place the vehicle seat in the upright
position before you install the child
restraint.
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the buckle.
Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Put the seatbelt in the automatic
locking mode.
CHILD RESTRAINT ANCHOR POINTS
WHAT ARE THE CHILD RESTRAINT
ANCHOR POINTS
Anchor points allow you to quickly and
safely install a child restraint.
LOCATING THE CHILD RESTRAINT
LOWER ANCHOR POINTS
E316405
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LOCATING THE CHILD RESTRAINT
TOP TETHER ANCHOR POINTS
E316413
CHILD RESTRAINTS
CHILD RESTRAINT POSITION
INFORMATION
Install the child restraint tightly against the
vehicle seat. It may be necessary to lift or
remove the head restraint.
Rear Facing Child Restraints
Seatbelt Only
LATCH (Lower Anchors
Only)
Combined Weight of Child
and Child Restraint
XXUp to 65 lb (29 kg)
XOver 65 lb (29 kg)
Forward Facing Child Restraints
Seatbelt and LATCH
(Lower Anchors and
Top Tether Anchor)
Seatbelt and Top
Tether Anchor
LATCH (Lower
Anchors and Top
Tether Anchor)
Combined Weight of
Child and Child
Restraint
XXXUp to 65 lb (29 kg)
XXOver 65 lb (29 kg)
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CHILD RESTRAINTS RECOMMENDATION
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes
called an infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally
age four or younger).
Use a belt-positioning booster
seat.
Children who have outgrown or no longer properly
fit in a child restraint (generally children who are
less than 57 in (1.45 m) tall, are greater than age
four and less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint manufacturer).
Use a vehicle seatbelt having the
lap belt snug and low across the
hips, shoulder belt centered across
the shoulder and chest, and seat
backrest upright.
Children who have outgrown or no longer properly
fit in a belt-positioning booster seat (generally chil-
dren who are at least 57 in (1.45 m) tall or greater
than 80 lb (36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
You are required by law to properly use
child restraints for infants and toddlers in
the United States, Canada and Mexico.
Many states and provinces require that
small children use approved booster seats
until they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg). Check your
local and state or provincial laws for
specific requirements about the safety of
children in your vehicle.
When possible, properly restrain children
12 years of age and under in a rear seating
position of your vehicle. Accident statistics
suggest that children are safer when
properly restrained in the rear seating
positions than in a front seating position.
When installing a rear facing child restraint,
adjust the vehicle seats to avoid
interference between the child restraint
and the vehicle seat in front of the child
restraint.
INSTALLING CHILD RESTRAINTS
USING SEATBELTS
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
Note: Although the child restraint
illustrated is a forward facing child restraint,
the steps are the same for installing a rear
facing child restraint.
Perform the following steps when
installing a child restraint with seatbelts.
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1. Position the child restraint in a seat
with a seatbelt.
E142529
2. Pull down on the shoulder belt and
then grasp the shoulder belt and lap
belt together.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure you did not
twist the belt webbing.
E142531
4. Insert the belt tongue into the proper
buckle for that seating position until
the latch engages. Make sure the
tongue is latched securely by pulling
on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the seatbelt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats. This vehicle does not require the use
of a locking clip.
6. Allow the belt to retract to remove
slack. The seatbelt clicks as it retracts
to indicate it is in the automatic locking
mode.
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7. Pull the seatbelt out of the retractor to
make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle helps to remove
remaining slack from the belt.
9. If the child restraint has a tether strap,
attach it.
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place.
To check this, grab the seat at the belt path
and attempt to move it side to side and
forward and back. There should be no
more than 1 in (2.5 cm) of movement.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
USING LOWER ANCHORS AND
TETHERS FOR CHILDREN
WARNING: Do not attach two child
safety restraints to the same anchor. In
a crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The Lower Anchors and Tethers for
Children (LATCH) system has three vehicle
anchor points:
• Two lower anchors where the vehicle
seat backrest and seat cushion meet,
called the seat bight.
• One top tether anchor behind that
seating position.
LATCH compatible child restraints have
two rigid or webbing mounted
attachments. These attachments connect
to the two lower anchors at the LATCH
equipped seating positions in your vehicle.
This type of attachment method
eliminates the need to use seatbelts to
attach the child restraint.
However, you can still use the seatbelt to
attach the child restraint if the lower
anchors are not used. For forward-facing
child restraints, you must also attach the
top tether strap to the proper top tether
anchor if a top tether strap has been
provided with your child restraint.
Follow the instructions later in this chapter
on attaching child restraints with tether
straps.
INSTALLING A CHILD RESTRAINT
IN A CENTER SEAT
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 20 in
(51 cm) apart. You cannot install a child
restraint with rigid LATCH attachments at
the center seating position. You can only
use LATCH compatible child restraints with
attachments on belt webbing at this
seating position provided that the child
restraint manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the child restraint, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm).
If you did not properly anchor the child
restraint, the risk of a child being injured in
a crash greatly increases.
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COMBINING THE SEATBELT AND
LOWER ANCHORS FOR
ATTACHING CHILD RESTRAINTS
When used in combination, you may attach
either the seatbelt or the LATCH lower
anchors first, provided a proper installation
is achieved. Attach the tether strap
afterward, if it is included with the child
restraint.
USING TETHER STRAPS
Many forward-facing child restraints
include a tether strap which extends from
the back of the child restraint and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older child restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your child
restraint does not reach the appropriate
top tether anchor in the vehicle.
Attach the tether strap only to the
appropriate tether anchor. The tether strap
may not work properly if attached
somewhere other than the correct tether
anchor.
If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child
restraint off the vehicle seat cushion when
the child is seated in it. Keep the tether
strap just snug without lifting the front of
the child restraint. Keeping the child
restraint just touching the vehicle seat
gives the best protection in a severe crash.
Once you have installed the child restraint
using either the seatbelt, the lower anchors
of the LATCH system, or both, you can
attach the top tether strap.
1. Route the child restraint tether strap
over the back of the seat. For the
outermost seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating position, route
the tether strap over the top of the
head restraint with the head restraint
fully lowered. If needed, you can also
remove the head restraints.
E329449
2. Locate the correct anchor on the back
panel of the rear seat for the selected
seating position. The anchors are
labeled with the tether strap symbol.
E142539
3. Clip the tether strap to the anchor as
shown.
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4. Tighten the child restraint tether strap
according to the manufacturer's
instructions. If your child restraint
system has a tether strap, and the child
restraint manufacturer recommends
its use, we also recommend its use.
BOOSTER SEATS
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child restraint and meet
the following criteria.
• Generally children who are less than
57 in (1.45 m) tall.
• Are greater than age four (4) and less
than age twelve (12).
• Are between 40 lb (18 kg) and 80 lb
(36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require that
children use approved booster seats until
they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can
answer yes to all of these questions when
seated without a booster seat:
E142595
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield.
If a vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head,
as measured at the tops of the ears, above
the top of the seat. In this case, move the
backless booster to another seating
position with a higher seat backrest or
head restraint and lap and shoulder belts,
or consider using a high-back booster seat.
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E70710
• High-back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high-back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder.
The following drawings compare the ideal
fit to a shoulder belt uncomfortably close
to the neck and a shoulder belt that could
slip off the shoulder. The drawings also
show how the lap belt should be low and
snug across the child's hips.
E142596
E142597
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If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not use any item thicker
than this under the booster seat. Check
with the booster seat manufacturer's
instructions.
CHILD SAFETY LOCKS
When you set the child safety locks, you
cannot open the rear doors from the inside.
E364608
The control is on the driver door. It enables
both the child safety locks and the rear
window locks.
Press the control to switch the child safety
locks and the rear window lock on. Press
the control again to switch them off. A light
on the control illuminates when you switch
them on.
The child lock and rear window lock
settings remain active when you switch
your vehicle off.
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SEATBELT PRECAUTIONS
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips.
WARNING: Children must always
be properly restrained.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly made up of one buckle and
one tongue designed to be used as a pair.
Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
belt under the arm. Never use a single
seatbelt for more than one person.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Seatbelts and seats
may be hot in a vehicle that is in the
sunshine. The hot seatbelts or seats may
burn a small child. Check seat covers and
buckles before you place a child
anywhere near them.
WARNING: If your vehicle is
involved in a crash, have the seatbelts
and associated components inspected
as soon as possible. Failure to follow this
instruction could result in personal injury
or death.
All seating positions in this vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should properly wear their
seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• A shoulder seatbelt with automatic
locking mode, except driver seatbelt.
• Height adjusters at the front outermost
seating positions.
• Seatbelt pretensioners at the front
outermost seating positions.
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A seatbelt warning light and
chime.
Crash sensors and monitoring
system with readiness indicator.
The seatbelt pretensioners are designed
to tighten the seatbelts when activated. In
frontal and near-frontal crashes, the
seatbelt pretensioners may be activated
alone or, if the crash is of sufficient severity,
together with the front airbags. In side
crashes and rollovers, the pretensioners
will be activated when the Safety Canopy
is activated.
FASTENING AND UNFASTENING THE SEATBELTS
All seatbelts in your vehicle are a
three-point combination lap and shoulder
seatbelt.
E338014
B
A
Seatbelt tongue.A
Seatbelt buckle.B
1. Pull the seatbelt out steadily.
Note: It may lock if you pull it sharply or if
the vehicle is on a slope.
2. Insert the tongue into the buckle.
3. Pull the seatbelt tight to remove any
slack.
Unfastening the Seatbelts
1. Press the red button on the buckle to
release the seatbelt.
2. Hold the seatbelt tongue and let it
retract completely and smoothly to its
stowed position.
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SENSITIVE LOCKING MODE
WHAT IS SENSITIVE LOCKING
MODE
Sensitive locking mode is a seatbelt
retractor feature that allows shoulder belt
length adjustment according to your
movements and locking in response to
vehicle movement.
HOW DOES SENSITIVE LOCKING
MODE WORK
If the driver suddenly brakes, turns a corner
sharply, or the vehicle receives an impact
of about 5 mph (8 km/h) or more, the
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the seatbelt retractor locks if
you pull the seatbelt webbing out too
quickly. If the retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract.
If the retractor does not unlock, pull the
seatbelt out slowly then feed a small
length of webbing back toward the stowed
position.
AUTOMATIC LOCKING MODE
WHAT IS AUTOMATIC LOCKING
MODE
This is a safety feature built into the
seatbelt retractors that keeps the
seatbelts pre-locked.
WHEN TO USE AUTOMATIC
LOCKING MODE
Use this mode any time you install a child
restraint in a front outermost passenger
seating position or any rear seating
position. Properly restrain children 12 years
old and under in a rear seat whenever
possible.
Note: Automatic locking mode is not
available on the driver seatbelt.
ENGAGING AUTOMATIC LOCKING
MODE
E142591
1. Fasten the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire belt
out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
DISENGAGING AUTOMATIC
LOCKING MODE
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive locking mode.
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ADJUSTING THE SEATBELTS DURING PREGNANCY
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E142590
Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
ADJUSTING THE SEATBELT HEIGHT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
E314814
1. Press the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT REMINDER
HOW DOES THE SEATBELT
REMINDER WORK
WARNING: The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback.
SEATBELT REMINDER
INDICATORS
This lamp illuminates if you do
not fasten your seatbelt when
you switch the power on. The
lamp switches off when you fasten your
seatbelt or about one minute has elapsed.
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When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This lamp
illuminates if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (9.7 km/h).
Note: To avoid inadvertent warnings, do
not place large objects on the front
passenger seat.
E206718
This lamp illuminates when you
switch the power on, identifying
the number of seating positions
with fastened buckles. It illuminates again
when a seating position changes from
unfastened to fastened.
E331448
This warning displays if an occupant
unfastens the rear seatbelt buckle or it
becomes unfastened.
Note: If a rear seat is unoccupied, or an
occupant never fastens the seatbelt buckle
to begin with, the warning will not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Seatbelt Status
To view the seatbelt status, use the
touchscreen.
E281361
E274703
Seatbelt fastened.A
Seatbelt not fastened.B
Seatbelt recently unfastened.C
Fault.D
SEATBELT REMINDER AUDIBLE
WARNINGS
A warning tone sounds if you do not fasten
your seatbelt when you switch the power
on. The tone switches off when you fasten
your seatbelt or about one minute elapses.
When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This warning
tone sounds if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (9.7 km/h).
This tone also sounds if an occupant
unfastens the rear seatbelt buckle or it
becomes unfastened.
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SWITCHING THE SEATBELT
REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch off independently. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.
Note: If you are using MyKey, you cannot
disable the seatbelt reminder. Also, if the
seatbelt reminder has been previously
disabled, it will be re-enabled during the use
of MyKey. See MyKey™ (page 72).
Read Steps 1 - 4 before proceeding with
the programming procedure.
Make sure that:
• The parking brake is set.
• The transmission is in park (P).
• The power is off.
• You close all vehicle doors.
• The driver and front passenger
seatbelts are unfastened.
1. Switch the power on. Do not start the
vehicle.
2. Wait about one minute until the
seatbelt warning light switches off.
After Step 2, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, you must
complete the procedure within 30
seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.
4. When the seatbelt warning light is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
This switches the feature off for that
seating position if it is currently on.
This switches the feature on for that
seating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.
Check all of the following seatbelt
assemblies after a crash.
• Retractors.
• Buckles.
• Front seatbelt buckle assemblies.
• Shoulder belt height adjusters.
• Shoulder belt guide on seat backrest.
• Child restraint LATCH and tether
anchors.
• Attaching hardware.
Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
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We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.
Properly care for seatbelts. See Vehicle
Care (page 311).
SEATBELT EXTENSIONS
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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WHAT IS THE PERSONAL SAFETY SYSTEM
An advanced safety system that protects
occupants in frontal crashes.
HOW DOES THE PERSONAL SAFETY SYSTEM WORK
This system provides an improved level of
frontal crash protection to front seat
occupants and is designed to reduce the
risk of airbag-related injuries. The system
analyzes occupant conditions and crash
severity before activating the appropriate
safety devices. During a crash, the
restraints control module may deploy the
seatbelt pretensioners, and one or both
stages of the dual-stage airbags based on
crash severity and occupant conditions.
PERSONAL SAFETY SYSTEM COMPONENTS
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outermost seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Front passenger sensing system.
• Passenger airbag off and on indicators.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
tone.
• The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, front
passenger sensing system and
indicator lights.
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HOW DO THE FRONT AIRBAGS WORK
E151127
The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
60).
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
HOW DO THE SIDE AIRBAGS WORK
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Accessory seat covers
not released by Ford could prevent the
deployment of the airbags and increase
the risk of injuries in a crash.
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WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
The side airbags are on the outermost side
of each front and rear seat backrest. In
certain sideways crashes or rollovers, the
airbags will be inflated. The airbag was
designed to inflate between the door panel
and occupant to further enhance the
protection provided occupants in side
impact crashes.
E152533
Properly restrain children 12 years old and
under in the rear seats. The rear side airbag
will not interfere with children restrained
using a properly installed child or booster
seat.
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags inside the driver and front
passenger seat backrests, as well as
side airbags inside of each outermost
rear seat backrest.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
60).
HOW DO THE KNEE AIRBAGS WORK
The driver knee airbag is under or within
the instrument panel. During a crash, the
restraints control module may activate the
knee airbag based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
knee airbag may deploy but the
corresponding front airbag may not
activate. It is important to be properly
seated and restrained to reduce the risk of
death or serious injury.
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 60).
HOW DOES THE SAFETY CANOPY™ WORK
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
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The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats.
In certain sideways crashes or rollover
events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events.
E75004
The system consists of the following:
• Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
• Crash sensors and monitoring system
with a readiness indicator. See Crash
Sensors and Airbag Indicator (page
60).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
airbags will not interfere with children
restrained using a properly installed child
or booster seat because it is designed to
inflate downward from the headliner above
the doors along the side window opening.
AIRBAG PRECAUTIONS
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
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WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
PROPERLY ADJUSTING THE DRIVER AND FRONT PASSENGER SEATS
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two
degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
CHILDREN AND AIRBAGS
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
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E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING SYSTEM
WHAT IS THE FRONT PASSENGER
SENSING SYSTEM
This system detects a properly seated
occupant and determines if the front
passenger airbag should be enabled.
HOW DOES THE FRONT
PASSENGER SENSING SYSTEM
WORK
The system uses a passenger airbag status
indicator which illuminates indicating that
the front passenger frontal airbag is either
enabled or disabled.
Note: When you first switch the power on,
the passenger airbag status indicator off
and on lamps illuminate for a short period
to confirm they are functional.
E181984
The indicators are in the overhead console.
The front passenger sensing system is
designed to disable the front passenger
frontal airbag under these conditions:
• The front passenger seat is
unoccupied.
• The system determines an infant is
present in a child restraint.
• A passenger takes their weight off of
the seat for a period of time.
• If there is a problem with the airbag
system or the passenger sensing
system.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat.
• When the front passenger sensing
system disables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the off
lamp.
• If you have installed the child restraint
and the passenger airbag status
indicator illuminates the on lamp,
switch your vehicle off, remove the
child restraint from your vehicle and
reinstall the restraint following the
child restraint manufacturer's
instructions.
The front passenger sensing system works
with sensors that are part of the front
passenger seat and seatbelt. The sensors
are designed to detect the presence of a
properly seated occupant and determine
if the front passenger frontal airbag should
be enabled.
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• When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.
If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:
• Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the
person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.
• If the indicator off lamp remains
illuminated even after this, you should
advise the person to ride in the rear
seat.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 60).
If the airbag readiness light is on, do the
following:
• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle.
• Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
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If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
Customer Relationship Center. See
Contacting Us (page 15).
FRONT PASSENGER SENSING
SYSTEM PRECAUTIONS
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor.
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.
FRONT PASSENGER SENSING SYSTEM INDICATORS
Passenger AirbagPassenger Airbag Status
Indicator
Occupant
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:
• Front and rear seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Front and rear seat mounted side
airbags.
• Adaptive steering column.
• Side curtain airbags.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after you
switch the power on.
• The readiness light either flashes or
stays on.
• You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
• The front airbags activate only in
frontal and near-frontal crashes. Front
airbags may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.
• The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.
• The knee airbag deploys based on
crash severity and occupant conditions.
• The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.
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DISPOSING OF AIRBAGS
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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WHAT IS THE PEDESTRIAN ALERT SYSTEM
Due to the quiet operation of hybrid and
electric vehicles at low speeds, the system
creates a subtle sound to alert pedestrians.
The system is on when your vehicle is
running and not in park (P). Some sound
may be audible in the passenger
compartment.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the battery shut-off, your vehicle
may be able to contact emergency services
by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the battery shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service.
EMERGENCY CALL REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth® enabled and compatible
cell phone to SYNC.
• A connected Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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• A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
One-Stage Unlocking
E138629
Press the button to unlock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 76).
Two-Stage Unlocking (If Equipped)
E138629
Press the button to unlock the
driver's door. Press the button
again within three seconds to
unlock all doors. See Unlocking and
Locking the Doors Using the Remote
Control (page 76).
Lock
E138623
Press the button to lock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 76).
Panic Alarm
E138624
Press the button to sound the
panic alarm. See Sounding the
Panic Alarm (page 65).
Liftgate
E267940
Press the button twice to open
the liftgate.
SOUNDING THE PANIC ALARM
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the vehicle on to
turn it off.
Note: The panic alarm only operates when
the vehicle is off.
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LOCATING YOUR VEHICLE
E138623
Press the lock button twice
within three seconds. The turn
signal lamps flash. We
recommend you use this method to locate
your vehicle.
CHANGING THE REMOTE CONTROL BATTERY
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery, CR2450, or
equivalent.
E322866
1. Push the release button and pull the
key blade out.
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E303824
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
E218402
3. Insert a screwdriver in the position
shown and carefully remove the
battery.
4. Insert a new battery with the + facing
upward.
5. Reinstall the battery cover onto the
remote control and install the key
blade.
E107998
Note: Refer to local regulations before you
dispose of the remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the remote control battery
does not erase the programmed key from
your vehicle. The remote control operates
as normal.
Note: A message appears in the
information display when the remote control
battery is low.
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REPLACING A LOST KEY OR REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
PROGRAMMING THE REMOTE CONTROL
Contact an authorized dealer to program
remote controls for your vehicle.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace
Soon
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your
phone in place of a passive key.
You can use your phone for the following
functions:
• Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make
and model of your phone, phone location
and physical obstructions.
The following items could impact Phone
as a Key performance or prevent
functionality in some cases:
• The typical operating range for Phone
as a Key is 131 ft (40 m).
• Your Bluetooth® connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal
objects or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as
a Key:
1. Visit your device's app store to
download the FordPass app.
2. Create or sign-in to the FordPass app
and add the vehicle identification
number to your account.
3. Once you add the vehicle identification
number, follow the prompts in the
FordPass app to complete the Sync
Connect Authorization process.
4. After the vehicle authorizes, you can
setup Phone as a Key following the
prompts in the FordPass app.
5. After Phone as a Key is setup, you can
setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start
Passcode with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press General.
3. Press Reset.
4. Press the app connect reset option.
5. Press Reset All.
6. Confirm you would like to continue with
erasing all Phone as a Key, Backup
Start Passcodes.
7. Press Continue.
8. Confirm you are aware you are
de-authorizing all authorized users and
FordPass Connect settings.
9. Press Continue.
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Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, FordPass Connect Settings and
de-authorizes previously authorized users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode.
Note: Once the system detects a valid
Phone as a Key, the temporary passcode
displays in both the touchscreen and mobile
app. If the system does not detect a valid
Phone as a Key, it prompts you to enter your
Backup Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the
passcode on the keyless entry keypad
to unlock your vehicle.
4. Enter the eight-digit passcode on the
touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet
Mode on the touchscreen. Once the system
detects an authorized Phone as a Key, it
disables. If the system does not detect a
valid Phone as a Key, it prompts you to
enter your Backup Start Passcode. Once
validated, Valet Mode disables.
USING THE BACKUP START PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect
a valid Phone as a Key, a message
appears and the system prompts you
for your Backup Start Passcode.
Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your
Backup Start Passcode.
3. After entering your Backup Start
Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup
Start Passcode, a message alerts you
to start your vehicle.
5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat
steps 1-5.
System Lockout
The system locks after five attempts of
trying to enter a Backup Start Passcode,
resetting a current passcode or entering
an incorrect Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system
allows codes to be entered again.
PHONE AS A KEY – TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone
as a Key?
The touchscreen shows the Phone as
a Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the FordPass app,
a control button appears on the home
screen of the FordPass app.
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What happens if I cannot unlock the
vehicle with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the FordPass
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the FordPass app. If the
phone is not connected or the remote
unlock button does not work in the
FordPass app, attempt to force close
and restart the app.
Why do I get a No Key Detected
message in the instrument cluster
display when I am using Phone as a Key
and my phone is in the car?
Your phone’s Bluetooth connection
has been disrupted or is not
connected. Try reconnecting your
phone's Bluetooth connection. Move
the phone closer to the center of the
vehicle near the cup holder or center
console. Verify your Phone as a Key is
still active, enabled and has not been
revoked.
What do I do if my phone is lost,
damaged, or the battery has depleted?
Use the Backup Start Passcode that
you created to protect you in the event
that you lose your phone, damage it,
or the battery depletes. See Using
the Backup Start Passcode (page
70).
How many phones can I use for Phone
as a Key?
You can program and activate up to
four phones with Phone as a Key to
your vehicle.
How does a valet drive my car if I only
use my Phone as a Key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet
Mode (page 70).
I uninstalled my FordPass app and
reinstalled it. Why am I not able to get
a new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key. See Programming Your
Phone (page 69).
Why can I not remotely start the vehicle
with my Phone as a Key?
Using the FordPass app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on
at least one phone. If Bluetooth has
connected but Phone as a Key setup
is not complete, complete the setup
of your Phone as a Key, as prompted
from the FordPass app. See
Programming Your Phone (page
69).
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WHAT IS MYKEY
MyKey allows you to program keys and
mobile devices with restricted driving
modes to promote good driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or BeltMinder™
MyKey mutes the audio system until the
front seat belts are buckled.
Note: If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Driving and Parking Aids
Settings for parking aids, blind spot
information system, and cross traffic alert
cannot be configured. These systems turn
on when the vehicle turns on and cannot
be switched off with a MyKey.
Settings for pre-collision assist and lane
keeping cannot be configured. These
systems turn on when the vehicle turns on
but can be switched off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving.
Note: MyKey drivers may be able to turn
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 73).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume
reduces. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
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Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note: If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability
control to always on, you cannot switch it
off with a MyKey.
CREATING A MYKEY
E315884
2
1
Note: You can use these instructions to
create a MyKey for either a passive key or a
mobile device.
1. Remove the key blade from the remote
control.
2. Place the passive key in the position
shown, with the buttons facing upward.
3. Switch the vehicle on.
4. Access the vehicle drawer on the
touchscreen.
5. Press SETTINGS.
6. Press Vehicle.
7. Press MyKey.
8. Press Create MyKey or Create MyKey
Mobile Device.
9. Press Yes.
Note: After you confirm the creation of a
MyKey, we recommend that you label this
key.
Note: You can use both a passive key and
a mobile device as a MyKey. You must
purchase a second passive key and create
it as a MyKey.
PROGRAMMING A MYKEY
You can program any remote control to
become MyKey restricted but you must
leave one unmodified as an admin key.
1. Switch the vehicle on using an admin
key.
2. Access the vehicle drawer on the
touchscreen.
3. Press Settings.
4. Press Vehicle.
5. Press MyKey.
6. Select a setting and press the OK
button.
7. Configure the setting.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the vehicle on using an admin
key.
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2. Access the vehicle drawer on the
touchscreen.
3. Press Settings.
4. Press Vehicle.
5. Press MyKey.
6. Press Clear All MyKeys.
7. Press Yes.
CHECKING MYKEY SYSTEM STATUS
You can find information about the
distance traveled using a MyKey, and the
number of admin keys and MyKeys created
for your vehicle.
1. Switch the vehicle on.
2. Access the vehicle drawer on the
touchscreen.
3. Press Settings.
4. Press Vehicle.
5. Press MyKey.
6. Press MyKey Information.
USING MYKEY WITH REMOTE START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See Creating a MyKey
(page 73).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the vehicle off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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MYKEY – FREQUENTLY ASKED
QUESTIONS
What is an admin key?
An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey (page 73).
Why am I not able create a MyKey?
The admin key is not placed in the
backup position. See Creating a
MyKey (page 73). The key used to
switch the vehicle on is not an admin
key. The key used to switch the vehicle
on is the only admin key. There has to
be at least one admin key. You did not
switch the vehicle off after creating
the last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside your
vehicle. The key used to switch the
vehicle on is not an admin key. No
MyKeys are created. See Creating a
MyKey (page 73).
Why am I not able to clear the MyKeys?
The admin key is not inside your
vehicle. The key used to switch the
vehicle on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey (page 73).
Why is the MyKey distance not
accumulating?
The key used to start the vehicle is an
admin key. An admin key and a MyKey
are inside your vehicle. No MyKeys are
created. See Creating a MyKey
(page 73). You have cleared the
MyKeys.
Why am I not able to start the vehicle
with a MyKey?
An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
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OPERATING THE DOORS FROM OUTSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
E267112
Press the button to unlock all
doors.
One-Stage Unlocking
E138629
Press the button to unlock all
doors.
Two-Stage Unlocking (If Equipped)
E138629
Press the button to unlock the
driver's door. Press the button
again within three seconds to
unlock all doors.
Locking the Doors
E267111
Press the button to lock all
doors. One short flash of the
turn signal lamps confirms your
vehicle is locked.
Note: For more information on operating
the doors from outside your vehicle See
Keyless Entry (page 80).
OPENING AND CLOSING THE
DOORS
Note: For more information on operating
the doors from outside your vehicle See
Keyless Entry (page 80).
OPERATING THE DOORS FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the driver
door.
E267112
Press the button to unlock all
doors.
E267111
Press the button to lock all
doors.
Note: The central locking only operates if
the front doors are fully closed.
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
LOCKING BUTTON
The power door lock control is on the driver
and front passenger door panels.
E196954
Unlock.A
Lock.B
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OPENING THE DOORS FROM
INSIDE YOUR VEHICLE
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all
of the following occur:
• The vehicle is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the vehicle off or
to the accessory position.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks
your vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The vehicle is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the
direction indicators do not flash if any door
or the liftgate or hood is open.
1. If any door or the liftgate is open.
2. The hood is open.
SWITCHING MISLOCK ON AND
OFF
1. Access the vehicle drawer on the
touchscreen.
2. Press SETTINGS.
3. Press Vehicle.
4. Press Locks.
5. Switch Mislock on or off.
DOORS AND LOCKS AUDIBLE WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
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DOORS AND LOCKS – TROUBLESHOOTING
DOORS AND LOCKS – WARNING
LAMPS
Door Ajar Warning Lamp
E249859
It illuminates when you switch
the vehicle on and remains on if
any door is open.
DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
How to unlock my vehicle if the 12 volt
battery is dead?
You must apply 12 volt power to the 12
volt system. See Jump Starting the
Vehicle (page 289).
E350996
How to close my door if the actuator is
extended?
Apply pressure by pushing the outside
of the door until the door closes.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
E334831
With your passive key or authorized phone
within 3 ft (1 m) of your vehicle, gently
press the touchpad on the door window
trim to unlock and open the door.
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Opening the Liftgate with Passive
Key (If Equipped)
E316256
Press the exterior liftgate release button
inside of the liftgate handle. The liftgate
unlocks and opens. See Opening the
Liftgate From Outside Your Vehicle
(page 94).
Locking the Doors
E334918
With your remote control or authorized
phone within 3 ft (1 m) of your vehicle,
touch the lock icon on the door window
trim to lock the door. The keyless entry
system requires a brief delay to
authenticate your device.
Note: The door activation switch flashes
one time to indicate the vehicle locks.
Note: Do not use the outside door handle
as a roof cargo strap.
Double Locking
With your remote control or authorized
phone within 3 ft (1 m) of your vehicle,
touch the lock icon twice within three
seconds to double lock your vehicle.
KEYLESS ENTRY – TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
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WHAT IS THE KEYLESS ENTRY KEYPAD
The keyless entry keypad allows you to
lock and unlock your vehicle using the
keypad on the window trim.
KEYLESS ENTRY KEYPAD LIMITATIONS
The system may not function if:
• The vehicle battery has no charge.
LOCATING THE KEYLESS ENTRY KEYPAD
The keypad is near the driver window and
illuminates when you touch it.
E333628
KEYLESS ENTRY KEYPAD MASTER ACCESS CODE
What Is the Master Access Code
The master access code is a factory-set
five-digit entry code. You can operate the
keypad with the master access code at
any time. The master access code is on the
owner’s wallet card in the glove box and
is available from an authorized dealer.
KEYLESS ENTRY KEYPAD PERSONAL ACCESS CODES
Programming a Personal Entry
Code
1. Enter the five-digit master code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code.
You must do this within five seconds
of completing Step 2.
4. Press 1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal entry
codes, repeat Steps 1 through 3, then for
Step 4:
• Press 3·4 to save personal code 2.
• Press 5·6 to save personal code 3.
• Press 7·8 to save personal code 4.
• Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you can
also program the system with a personal
entry code.
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Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold 1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using keyless
entry.
USING THE KEYLESS ENTRY KEYPAD
Unlocking the Doors
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Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
• Press 3-4 within five seconds to unlock
all doors.
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Locking the Doors
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Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the code
first.
KEYLESS ENTRY KEYPAD – TROUBLESHOOTING
KEYLESS ENTRY KEYPAD –
FREQUENTLY ASKED QUESTIONS
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
Why does the keypad not function?
The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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WHAT IS WALK AWAY LOCK
Walk away lock is a locking feature that
locks the vehicle when you walk away from
the vehicle with the passive key or
authorized phone.
HOW DOES WALK AWAY LOCK WORK
Walk Away Lock will lock all the doors
when all of the following are met:
• The vehicle is off.
• All doors and luggage compartments
have been closed and unlocked.
• A door or luggage compartment has
been opened and closed without a lock
or unlock occurring after all doors or
luggage compartments have been
closed.
• Any passive key or authorized phone is
not inside the vehicle.
• More than 150 seconds has elapsed.
WALK AWAY LOCK LIMITATIONS
Walk Away Lock does not lock all the doors
when following occur:
• The vehicle is on.
• All doors are closed and locked.
• Any of the doors or luggage
compartments are open.
• Any passive key or authorized phone is
inside the vehicle.
SWITCHING WALK AWAY LOCK ON AND OFF
1. Access the vehicle drawer on the
touchscreen.
2. Press SETTINGS.
3. Press Vehicle.
4. Switch Walk Away Lock on or off.
SWITCHING WALK AWAY LOCK AUDIBLE FEEDBACK ON AND OFF
1. Access the vehicle drawer on the
touchscreen.
2. Press SETTINGS.
3. Press Vehicle.
4. Switch Audible Feedback on or off.
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HOW DOES EASY ENTRY AND EXIT WORK
This feature moves the driver seat
rearward up to 2 in (5 cm) when you switch
the ignition off. The driver seat returns to
its previous position when you switch the
ignition on.
SWITCHING EASY ENTRY AND EXIT ON AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle.
3. Select Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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LIFTGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
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With the transmission in park
(P), access the liftgate settings
on the touchscreen.
1. Press the vehicle icon located in the
top corner.
2. Press CONTROLS.
3. Press Access.
4. Press the liftgate icon.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
1. Unlock the liftgate using an authorized
device.
Note: If an authorized device is within 3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release button.
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2. Press and release the liftgate control
button.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
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Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Switching the Power Liftgate On
or Off
You can switch the power liftgate on or off
through the vehicle settings on your
touchscreen.
When switched off, the liftgate only
unlatches and will not power open or close.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
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Press the button twice within
three seconds.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE HANDS-FREE
LIFTGATE
Make sure you have the authorized device
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
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3. The liftgate opens.
Avoid the following actions when using the
hands-free opening feature:
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
E312361
The detection area is in the center of the
rear bumper.
Note: Allow the power system to open the
liftgate. Manually pulling the liftgate may
activate the system’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
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Note: Any physical actions that mimic a
kicking motion such as splashing water,
trailer chains or vacuum hoses may cause
the hands-free liftgate to activate. Switch
the power liftgate off through your vehicle
settings or keep the authorized device away
from the rear bumper detection area.
SETTING THE LIFTGATE OPENING HEIGHT
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate stops moving, you
can manually move it to the desired height.
3. Press and hold the control button on
the liftgate until a tone sounds,
indicating programming is complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
4. The power liftgate now opens at the
programmed height. To change the
programmed height, repeat the steps.
Note: You can fully open the liftgate by
manually pushing it upward to the
maximum open position if it opens in a
lower position.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
E316362
With the transmission in park
(P), access the liftgate settings
on the touchscreen.
1. Select or pull down on the vehicle icon
located in the top corner.
2. Press CONTROLS.
3. Press Access.
4. Select the liftgate icon.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
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Press and release the liftgate button. A
tone sounds when the liftgate begins to
close.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure you fully close the liftgate
to prevent cargo from falling out.
CLOSING THE LIFTGATE USING
THE REMOTE CONTROL
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
E267940
Press the button twice within
three seconds.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE HANDS-FREE
LIFTGATE
Make sure you have the authorized device
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
E300799
3. The liftgate closes.
Note: A tone sounds when the liftgate
begins to close.
Avoid the following actions when using the
hands-free feature:
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• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
E312361
The detection area is in the center of the
rear bumper.
Note: Allow the power system to close the
liftgate. Manually pushing the liftgate may
activate the system’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
STOPPING THE LIFTGATE MOVEMENT
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button on
the liftgate.
• Pressing the liftgate control button
inside the vehicle.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on an
authorized device.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion.
LIFTGATE OBSTACLE DETECTION
Closing the Liftgate
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: To prevent accidental obstacle
detection, let the power liftgate close
completely before you enter your vehicle.
Opening the Liftgate
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
LIFTGATE – TROUBLESHOOTING
LIFTGATE – WARNING LAMPS
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Illuminates when the liftgate is
not completely closed.
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LIFTGATE – INFORMATION MESSAGES
ActionMessage
The liftgate is not completely closed. Close the liftgate.Liftgate Ajar
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LIFTGATE – FREQUENTLY ASKED
QUESTIONS
Why won't my power liftgate function?
Make sure the transmission is in park
(P), ensure nothing is obstructing the
liftgate path and there is not excessive
weight on the liftgate. If there are
continued issues, the battery voltage
may be low or other system issues.
See an authorized dealer.
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OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
E316256
Press the control button to unlatch the
liftgate and then lift to open.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
E267940
Press the button twice within
three seconds. The liftgate
unlocks for 45 seconds, during
which time you can open the liftgate using
the outside control button.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
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E315963
A handle is located inside the liftgate to
help with closing.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTITHEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTITHEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
• If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when your
vehicle is switched off.
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Security
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