Ford F-650 2000, F-750 2000 Warranty

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CUSTOMER ASSIST ANCE
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/ servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
In the United States:
Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired:1-800-232-5952
Ford Motor Company of Canada,Limited
Customer Assistance Centre
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Ford Motor Company
Worldwide Direct Marketing Operations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park,MI 48101
Telephone: (313) 594-4857
Fax:(313) 390-0804
Outside the United States or Canada:
In Canada:
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Table of Contents

1. INTRODUCTION 1
2. IMPORTANT INFORMATION YOU SHOULD KNOW 2 If You Need Customer Assistance 2 Know When Your Warranty Begins 2 Check Y our Vehicle 2 Maintain Your Vehicle Properly 2 Do Warranties Apply in Other Countries? 3 Where to Go for Service 3 If You Need Emergency Service 4 Who Pays for Warranty Repairs? 4 Other Manufacturers’ Warranties 4
3. THE NEW TRUCK LIMITED WARRANTY FOR YOUR 2000-MODEL TRUCK 5
What Is Covered? 8 What Is Not Covered? 9
4. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES 12
5. CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTY 14
What Is Covered? 16 What Is Not Covered? 16
6. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 17
7. NOISE EMISSIONS WARRANTY 20
8. MORE PROTECTION FOR YOUR VEHICLE 21
9. HOW TO APPL Y FOR A DELAYED WARRANTY START DATE OR IN-TRANSIT MILEAGE ACCUMULATION EXTENSION 22
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Ford Motor Company and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service.
This booklet explains in detail the warranty coverage that applies to your 2000-model Ford truck. If you bought a previously owned 2000-model truck, you are eligible for any remaining warranty coverage.
The warranty includes:
Ne w T ruck Limited W arranty (pages 5-11)
Emissions Defect Warranty
which covers your emission control system (pages 12-19)
Noise Emissions Warranty (page 20)
Ford Motor Company or Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New T ruck Limited W arranty (pages 5-11). Ford Motor Company provides the Emissions Defect Warranty and the Noise Emissions Warranty (page 20).
If you are interested in knowing whether the warranty coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Commercial Vehicle Hotline at 1-800-782-8627. The warranty coverage you receive and your dealer’s handling of any warranty covered repair will be the same regardless of the warranty provider.
1. Introduction
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2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined in Customer Assistance on the front page of this booklet.
If you require assistance directly from Ford Motor Company, contact the Commercial Vehicle Hotline at 1-800-782-8627.
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service, whichever occurs first. Under certain conditions, you may be eligible to request a delayed warranty start date or in­transit mileage accumulation extension. See page 22 to see if you are eligible and for instructions on how to apply for this change.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the dealership, and we usually correct any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that a vehicle was damaged before he or she took delivery . If you see any damage when you receive y our v ehicle, notify your dealership within one week of the delivery date.
MAINTAIN YOUR VEHICLE PROPERLY
Your vehicle contains an Owner Guide which indicates the scheduled maintenance required for your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle.
It is your responsibility to make sure all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform maintenance as specified in the Owner Guide will invalidate warranty coverage on parts affected by the lack of maintenance. Make sure that receipts for completed maintenance work are retained with the vehicle.
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Your Ford Motor Compan y dealer has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership looks forward to meeting your every service need to maximize your satisfaction with your vehicle.
DO WARRANTIES APPLY IN OTHER COUNTRIES?
The New Truck Limited Warranty described in this booklet applies to your vehicle if:
• it was originally sold or leased by Ford Motor Company or one of its dealers
in the United States or U.S. Federalized territories; and
• it was originally registered/licensed and operated in the United States, U.S.
Federalized Territories, or Canada.
If you meet these two requirements, you do have warranty coverage when you travel with this vehicle outside the United States, U.S. Federalized Territories, or Canada. In some cases, how ever , you may have to pay the servicing Ford dealer in a foreign country for a repair that is covered under U.S. warranty. If this happens, be sure to save the paid repair order or invoice. You should present this document to a U.S. Ford Motor Company dealer for warranty refund consideration.
WHERE TO GO FOR SERVICE
When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that, depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Commercial Vehicle Hotline at 1-800-782-8627.
If your vehicle is equipped with:
• a diesel engine manufactured by Caterpillar, Cummins, or
• a transmission manufactured by Allison,
warranty service on the engine or transmission may be performed only by Ford dealerships that are authorized to service these engines or transmissions, or by other dealerships or distributors authorized by the manufacturer of the Caterpillar or Cummins diesel engines or Allison transmission.
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IF YOU NEED EMERGENCY SERVICE
If you need parts and service information away from your local servicing dealer’s area, call the Commercial Vehicle Hotline at 1-800-782-8627. If you have an emergency and Ford , Motorcraft, or remanufactured parts authorized by Ford Motor Company are not readily available from a Ford dealer, you may choose to use other parts to get the repairs done quickly. If you decide to use parts other than F ord or Motorcraft parts, or remanufactured parts authorized by Ford or Ford Motor Vehicle Assurance Company, you should be aware that they may not be equiv alent to Ford parts in performance, quality, and durability. If you use replacement parts other than those recommended by Ford Motor Company, neither Ford Motor Company nor F ord Motor Vehicle Assurance Company warrants these parts and will not be responsible for any damage they may cause to your truck.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for cov ered warranty repairs made during the warranty periods for Basic, Corrosion, or Frame Coverage.
Some states may require a tax on all or a portion of warranty repairs. Where state law allows, the tax must be paid by you, the owner of the vehicle.
Sometimes Ford may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the applicable warranty. Check with your dealer or call the Commercial Vehicle Hotline at 1-800-782-8627 to learn whether any adjustment program is applicable to your vehicle. Please have your vehicle identification number available.
OTHER MANUFACTURERS’WARRANTIES
The warranty coverage in this booklet deals only with Ford Motor Company or Ford Motor Vehicle Assurance Company warranties. Some parts of your vehicle are not manufactured by Ford and are warranted by another manufacturer (including Caterpillar and Cummins diesel engines and Allison transmissions). Check with your selling dealer for information about which of your vehicle’s parts are covered by warranties from other manufacturers.
The warranty coverage on tires is usually based on tread wear. Because the tires on your vehicle are warranted by the tire manufacturer and not by Ford Motor Company or Ford Motor Vehicle Assurance Company or your selling dealer, you should check the tire warranty or consult an authorized dealer or distributor of the tire manufacturer.
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5
THE NEW TRUCK LIMITED WARRANTY
The New T ruck Limited W arranty on your 2000-model F-650/F-750 truck gives you three kinds of warranty:
• Basic Coverage
• Corrosion Coverage
• Frame Coverage
Ford truck dealers will repair, replace, or adjust all parts that are found to be defective in factory-supplied materials or workmanship, with the following exceptions:
• Diesel engines (manufactured by Caterpillar or Cummins)
• Allison transmissions
• Tires
• Non-Ford components (see page 4 for explanation)
The parts listed above are warranted by their respective manufacturers and not by Ford Motor Company or Ford Motor Vehicle Assurance Company.
Defects covered by this warranty must occur during the warranty coverage periods under normal use of the truck in the United States, Canada, or U.S. Federalized Territories.
When making warranty repairs, the dealer will use Ford or Motorcraft parts or remanufactured parts that are authorized by Ford Motor Company.
Damage or other items that are not covered by the New Truck Limited Warranty are described on pages 9-11.
3. The new truck limited warranty for your 2000-model truck
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YOUR LEGAL RIGHTS UNDER THE NEW TRUCK LIMITED WARRANTY
Your New T ruck Limited W arranty gives you specific legal rights. You may also have other rights that vary from state to state.
The New T ruck Limited W arranty is the only warranty applicable to your vehicle. Except as specifically provided in the New T ruck Limited W arranty, there are no other warranties, express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose. Neither Ford Motor Company nor Ford Motor Vehicle Assurance Company assumes or authorizes anyone to assume for it any other obligation or liability in connection with your truck or this warranty.
Ford Motor Company, Ford Motor Vehicle Assurance Company and your dealer are not responsible for any time that you lose, for any inconvenience you might be caused, for the loss of your transportation, or for any other incidental or consequential damages you may have.
NOTE:This information about the limitations on incidental and consequential damages under the New T ruck Limited W arranty also applies to the Emissions Defect Warranty and the Noise Emissions Warranty that are described on pages 12-20.
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This chart gives a general summary of your coverage under the New Truck Limited Warranty. Please refer to the description of warranty coverage for more specific information.
For each type of coverage, the chart shows two measures:
• months/years in service
• miles driven
The measure that occurs first determines how long your coverage lasts.
For more details on coverage, see:
What Is Covered? (page 8) What Is Not Covered? (pages 9-11)
Warranty Coverage for 2000-Model
F-650/F-750 T ruck
(years or miles,whichever occurs first)
Your truck may have a separate engine warranty coverage provided by the engine manufacturer. See the information pro vided to you by the engine manufacturer.
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COVERAGE
Basic
Corrosion
Emissions – Federal
Emissions – California
Frame
Noise Emissions
Unlimited Miles
Two
Years
Three Years
Four
Years
Five
Years
Life of
Truck
Unlimited Miles
100,000 Miles
100,000 Miles
Unlimited Miles
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WHAT IS COVERED? Basic Coverage
Basic coverage for the F-650/F-750 truck begins at the warranty start date and extends for 2 years, regardless of miles driven.
Corrosion Coverage
Corrosion coverage begins at the warranty start date and covers cab sheet metal panels against corrosion due to a defect in factory-supplied materials or workmanship.
The coverage period for corrosion depends on the type of damage that occurs. There are two types of damage:
• If corrosion causes perforation (holes) in the cab sheet metal panels, coverage lasts for 3 years, regardless of the miles driven.
• If corrosion does not cause holes — and is not the result of usage and/or environmental conditions — coverage lasts for 2 years, regardless of the miles driven.
For damage caused by airborne material (environmental fallout) — where there is no factory-related defect involved and therefore no warranty — our policy is to cover paint damage due to airborne material for 12 months or 12,000 miles, whichever occurs first.
Frame Coverage
The frame of your F-650/F-750 truck is covered against defects in factory­supplied materials or workmanship. Frame coverage begins at the warranty start date and extends for 5 years, regardless of miles driven.
Neither Ford Motor Company nor Ford Motor Vehicle Assurance Company warrants the diesel engines manufactured by Caterpillar or Cummins or the transmission manufactured by Allison.
Complete details of the warranty coverage on these diesel engines or transmissions can be found in the manufacturer’s service policy or operator’s manual. If this information is not in the truck when you receive it, you may get a copy at the service center for your diesel engine or Allison transmission. Your Ford dealer can help you locate the manufacturer’s service center in your area.
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WHAT IS NOT COVERED? Damage Caused by:
• accidents, collision, or objects striking the vehicle
• theft, vandalism, or riot
• fire or explosion
• freezing
• misusing the vehicle such as driving over curbs, overloading, racing, or using the vehicle as a stationary power source
• non-Ford parts installed after the vehicle leaves Ford’s control. For example, but not limited to, cellular phones, alarm systems, and automatic starting systems
• altering or modifying the vehicle — including the body, chassis, or components — after the vehicle leaves Ford’s control
• tampering with the vehicle, tampering with the emissions systems, or with other parts that affect these systems
• disconnecting or altering the odometer or allowing the odometer to be inoperative for an extended period of time with the result that the actual mileage cannot be determined
• using contaminated or improper fuel/fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into the engine
Note: Warranty coverage will be invalidated or voided on parts affected by such damage.
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Damage Caused by Use and/or the Environment
The New Truck Limited Warranty does not cover surface rust and deterioration of paint, trim, upholstery, and other appearance items that result from use and/or exposure to the elements. Here are examples:
• stone chips, scratches (some examples are on paint and glass)
• dings, dents
• cuts, burns, punctures or tears
• road salt, tree sap
• bird and bee droppings
• lightning, hail
• windstorm
• earthquake
• water or flood
Note: Warranty coverage will be invalidated or voided on parts affected by such damage.
Damage Caused by Improper Maintenance
The New Truck Limited Warranty does not cover damage caused by failure to maintain the vehicle, improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. See the Owner Guide for proper ways to maintain the vehicle. Failure to perform maintenance as specified in the Owner Guide will invalidate or void warranty coverage on parts affected by the lack of maintenance.
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Maintenance/Wear
The New Truck Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. Here are examples:
• replacement of filters, windshield wiper blades, brake linings, clutch linings, and engine belts and hoses
• adjustments such as wheel balancing, wheel alignment, and headlight alignment
• adjustments to the mechanical valves, belts, transmission, clutch systems, and brake systems
• cleaning of fuel, cooling, and brake systems
• addition of fluids such as engine oil and washer fluid
• tightening of nuts, bolts, and fittings
Other Items and Conditions Not Covered:
• non-Ford parts of your vehicle, for example, parts installed by body builders or manufacturers other than Ford Motor Company, or damage to Ford components caused by installation of non-Ford parts other than “certified” emissions parts
• vehicles that have ever been labeled or branded as “dismantled,” “fire,” “flood,” “rebuilt,” “reconstructed,” or “salvaged;” this will void the New Truck Limited W arranty
• vehicles that have been determined to be a “total loss” by an insurance company; this will void the New Truck Limited Warranty
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FEDERAL EMISSIONS DEFECT WARRANTY
Under the Federal Emissions Defect Warranty, Ford warrants to you, the owner of any 2000-model F-650/F-750 truck with a Ford diesel engine, that:
• Your truck was designed, built, and equipped to conform, at the time it was sold, with the emissions regulations of the U.S. Environmental Protection Agency (EPA).
• Your truck is free from defects in factory-supplied materials and workmanship that would cause it to fail to conform with applicable EPA regulations.
• You will not be charged for repair, replacement, or adjustment of defective emissions-related parts listed in this section (pages 12-13).
WHAT IS COVERED?
Trucks with Ford diesel engines are provided Federal Emissions Defect Warranty for 5 years or 100,000 miles, whichever occurs first.
The following is a general list of components that are covered by the Federal Emissions Defect Warranty. If you would like more detailed information concerning specific parts covered by this warranty, ask your dealer.
For trucks with Ford diesel engines, the warranty covers:
• Charge air cooler
• Electronic engine control sensors and switches
• Fuel injection system
• Fuel injector driver module
• Fuel pump
• Intake manifold
• Malfunction Indicator Light (MIL) system
• Oil filler cap
• Powertrain Control Module (PCM)
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets, seals, brackets, connectors, and wiring harnesses used in the above systems
4. Federal requirements for emissions warranties
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Some of the covered parts may require scheduled maintenance. These parts are warranted until the time they are first scheduled to be replaced, according to the schedule in the Owner Guide.
WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part has failed because of abuse, neglect, improper maintenance, unapproved modifications, or any items included in What Is Not Covered?, pages 9-11.
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YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Ford are pleased to explain the emission control system warranty on your 2000-model vehicle. In California, new motor vehicles must be designed, built, and equipped to meet the State’s stringent anti-smog standards. Ford must warrant the emission control system on your vehicle for the periods of time listed below, provided there has been no abuse, neglect, or improper maintenance of your vehicle.
Your emission control system may include parts such as the carburetor or fuel injection system, the ignition system, catalytic converter, and engine computer. Also included may be hoses, belts, connectors, and other emission-related assemblies.
Where a warrantable condition exists, Ford will repair your vehicle at no cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE
For five years or 100,000 miles (Ford diesel powered engines and vehicles), whichever first occurs:
If an emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emission control system Defects W arranty.
5. California requirements for emissions warranty
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OWNER’S WARRANTY RESPONSIBILITIES
As the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner’s manual. Ford recommends that you retain all receipts covering maintenance on your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for your failure to ensure the performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Ford dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware that Ford may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications.
If you have questions regarding your warranty rights and responsibilities, or if you want to report what you believe to be violations of the terms of this warranty, you may contact the Commercial Vehicle Hotline at 1-800-782-8627 or contact:
State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El Monte, California 91731-2990
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WHAT IS COVERED?
For trucks with Ford diesel engines, the warranty covers, but is not limited to:
• Charge air cooler
• Electronic engine control sensors and switches
• Fuel injection system
• Fuel injector driver module
• Fuel pump
• Intake manifold
• Malfunction Indicator Light (MIL) system
• Oil filler cap
• Powertrain Control Module (PCM)
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets, seals, brackets, connectors, and wiring harnesses used in the above systems
WHAT IS NOT COVERED?
Any items that are not covered under Ford’s New Truck Limited Warranty are also not covered under the emissions warranties. (See What Is Not Covered?, pages 9-11.)
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HOW DO I GET SERVICE?
To get service under your emissions warranties, take your vehicle to an authorized Ford heavy truck dealer as soon as possible.
HOW DO I HANDLE EMERGENCY REPAIRS?
If your truck needs an emergency repair on emissions-related parts, and an authorized Ford heavy truck dealer is not available — so that you must have covered repairs made by someone other than a Ford heavy truck dealer — your Ford dealer will reimburse you for the cost of repairs including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer, who will determine if the repair is covered under warranty.
You should follow the same procedure if a warranted part is not available at your Ford dealer within 30 days from the time you first bring your vehicle to your dealer for repairs, and you must go elsewhere for repairs. Any repair not completed within 30 days also constitutes an emergency, and any equivalent replacement part may be used in an emergency situation. Ford will reimburse you for the repair expenses, not to exceed (a) the manufacturer’s suggested retail price for all warranted parts that are replaced; and (b) the labor charges (based on the manufacturer’s recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate).
6 . Additional information about your
emissions warranty coverage, under federal and California requirements
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WHAT REPLACEMENT PARTS SHOULD I USE?
Ford recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on your vehicle, you may choose to use non-Ford parts.
If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your truck’s emissions control systems may not work as effectively and you may jeopardize your emissions warranty coverage.
For trucks within the warranty period, Ford will repair at no cost to the owner, under the Federal Emissions Warranty, covered emission failures caused by properly installed Ford parts or non-Ford parts that have been “certified” by the U.S. Environmental Protection Agency (EPA). Ford is not responsible for the cost of repairing any emission failures caused by non-Ford parts that have not been “certified” by the EPA.
NOTE:FEDERAL W ARRANTY ONL YThe maintenance, replacement, or repair of emissions control devices or systems, the cost of which is not covered by the warranties, can be performed by any automotive establishment or individual using non-Ford parts.
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PROPER MAINTENANCE PRESERVES YOUR WARRANTY
If you do not maintain your vehicle properly, Ford may have the right to deny you warranty coverage.
To have repairs made under this warranty, you may have to show that you have followed Ford’s instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Service Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work.
If you are not satisfied with the handling of a warranty matter, see Customer Assistance on the inside front cover of this guide or call the Commercial Vehicle Hotline at 1-800-782-8627.
If you need more information about getting service under the Federal Emissions Defect Warranty, or if you want to report what you believe to be violations of the terms of this warranty, you may contact:
Director,Vehicle Program and Compliance Division (6405J) Environmental Protection Agency 401 M Street,S.W. Washington, DC 20460
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7. Noise emissions warranty
YOUR NOISE EMISSIONS WARRANTY
Ford Motor Company warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser that this vehicle, as manufactured by Ford Motor Company, was designed, built and equipped to conform at the time it left Ford Motor Company’s control with all applicable U.S. EPA Noise Control Regulations.
This warranty covers this vehicle as designed, built, and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle manufactured by Ford Motor Company. Defects in design, assembly or in any part, component or system of the vehicle as manufactured by Ford Motor Company, which, at the time it left Ford Motor Company’s control, caused noise emissions to exceed Federal standards, are covered by this warranty for the life of the vehicle.
The Noise Emissions Warranty obligations do not apply to:
• Loss of time, inconvenience, loss of use of the vehicle, commercial loss or other consequential damages;
• Any vehicle which is not covered by the U.S. EPA Medium and Heavy Trucks Noise Emission Standards (40 C.F.R. Part 205, Subpart B). Among the non­covered vehicles are those lacking a partially or fully enclosed operator’s compartment, such as basic or stripped chassis, those having a gross vehicle weight rating of 10,000 lbs. or less and those sold outside the United States and U.S. Territories.
To the extent permitted by law, THIS WARRANTY IS EXPRESSLY INSTEAD of any express or implied warranty, condition, or guarantee, agreement or representation, by any person with respect to conformity of this vehicle with U.S. EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS.
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8. More protection for your vehicle
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Additional protection for your truck may be a vailable through the Extended Service Contract (ESC) Program. ESC coverage pro grams are provided or may be purchased for certain trucks. These programs provide coverage beyond the New Truck Limited Warranty contained in this booklet. See your dealer for details.
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9. How to apply for a delayed warranty start date or in-transit mileage accumulation extension
You may be eligible to request a delayed warranty start date and/or in-transit mileage accumulation extension if:
• you purchased your truck from someone who is not a Ford dealer, such as a body company (i.e., bus body manufacturer, crane and special equipment company, etc.); or
• the truck was not put into service immediately after you purchased it because it was delivered to a firm to have a special body or special equipment installed; or
• your new truck was driven (not transported) from the assembly plant to the dealer or to a body company and then to the dealer or other locations.
If one of these conditions applies to you, work with your Ford dealer to establish the correct warranty start date or in-transit mileage accumulation extension for your new truck. You will need your sales invoice and/or state registration that shows the date that your specially equipped truck was delivered to you.
DELAYED WARRANTY START DATE
After your Ford dealer helps you establish your warranty start date, complete the form, “Notification of Delayed Delivery Date or In-transit Mileage Accumulation,” located in the back of this booklet. Your Ford dealer also will help you complete the “Reason for Delay of Warranty Start Date” section of the form. When this section is completed, submit immediately to Ford Motor Company with the supporting documentation. Failure to request a delayed warranty start date may reduce the period of effective warranty coverage.
MILEAGE ACCUMULA TION EXTENSION
After your Ford dealer helps you establish the in-transit mileage accumulation extension, you should complete the form, “Notification of Delayed Delivery Date or In-transit Mileage Accumulation,” located in the back of this booklet. Your Ford dealer will help you complete the “Reason for In-transit Mileage Accumulation” section of the form. When this section of the form is complete, DO NOT submit to Ford Motor Company. Present the copy to the dealer if a repair is required beyond warranty, but within the mileage extension period.
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Failure to request an in-transit mileage accumulation extension may reduce the period of effective warranty coverage.
Important: If both conditions (delayed warranty start date and in-transit mileage accumulation) exist,one copy must be mailed to Ford Motor Company to change the warranty start date.You should keep a copy to present to the dealer if a repair is required beyond warranty, but within the mileage extension period.
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NOTIFICATION OF DELAYED DELIVERY DATE OR IN-TRANSIT MILEAGE ACCUMULATION
This form is to be used to notify Ford Motor Company of a delayed warranty start date or to report an in-transit mileage accumulation on a vehicle driven
(not transported) from the assembly plant to a body builder or to the receiving location.
VEHICLE IDENTIFICATION NUMBER
NAME AND ADDRESS OF RETAIL BUYER
DATE
First Second
Initial Initial
Last Name Only
ZIP Code
Mileage at Time of Delivery
Warranty
Date Requested
State
Street Address
City or Town
MAIL TO:
FORD MOTOR COMPANY
FORD CUSTOMER SERVICE DIVISION
P.O. BOX 1597
DEARBORN, MICHIGAN 48121
Retail Buyer’s Signature
Reason for Delay of Warranty Start Date
Please attach documents to support revised warranty start
date.(For example: a copy of the new vehicle sales invoice or
state registration.)
Reason for In-transit Mileage Accumulation
Please attach documents to support accumulated
mileage.
Month Day Year
(No T enths)
Mileage at Time of Request
(No T enths)
NOTE: When this section of the form is completed, submit IMMEDIATELY
to Ford Motor Company with supporting documentation attached.
NOTE: When this section of the form is completed, DO NOT submit to Ford
Motor Company.When a repair is required beyond warranty but
within the mileage extension period, provide a copy of this form and
supporting documents to the Ford dealer performing the repair.
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