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2023 FORD EDGE Owner's Manual
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The information contained in this publication was correct at the time of release. In the interest of continuous
development, we reserve the right to change specifications, design or equipment at any time without
notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our written permission. Errors
and omissions excepted.
© Ford Motor Company 2022
All rights reserved.
Part Number: -202207-20220825143403
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle
can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which
are known to the State of California to cause cancer and birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your
vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your
vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
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Contacting Us
Contacting Us ..................................................13
Introduction
About This Publication .................................15
Using This Publication .................................16
Symbols Glossary
Symbols Used on Your Vehicle ..................17
Data Privacy
Data Privacy ....................................................20
Service Data .....................................................21
Event Data .........................................................21
Settings Data ..................................................22
Connected Vehicle Data .............................22
Mobile Device Data .......................................23
Emergency Call System Data ...................23
Visual Search
Steering Wheel ...............................................24
Instrument Panel ...........................................25
Vehicle Interior ...............................................26
Front Exterior ...................................................27
Rear Exterior ....................................................28
Child Safety
Child Safety Precautions ............................29
Child Restraint Anchor Points ..................30
Child Restraints ...............................................31
Installing Child Restraints ..........................32
Booster Seats ..................................................37
Child Safety Locks ........................................39
Seatbelts
Seatbelt Precautions ..................................40
Fastening and Unfastening the Seatbelts
...........................................................................41
Sensitive Locking Mode ..............................42
Automatic Locking Mode ...........................42
Adjusting the Seatbelts During
Pregnancy ....................................................43
Adjusting the Seatbelt Height ..................43
Seatbelt Reminder .......................................43
Checking the Seatbelts ..............................45
Seatbelt Extensions .....................................46
Personal Safety System™
What Is the Personal Safety System
...........................................................................47
How Does the Personal Safety System
Work ...............................................................47
Personal Safety System Components
...........................................................................47
Airbags
How Do the Front Airbags Work .............48
How Do the Side Airbags Work ...............48
How Do the Knee Airbags Work ..............49
How Does the Safety Canopy™ Work
..........................................................................49
Airbag Precautions .......................................50
Properly Adjusting the Driver and Front
Passenger Seats .........................................51
Children and Airbags ....................................52
Front Passenger Sensing System ...........52
Crash Sensors and Airbag Indicator .......55
Disposing of Airbags ....................................56
911 Assist
What Is 911 Assist ..........................................57
How Does 911 Assist Work .........................57
Emergency Call Requirements .................57
Emergency Call Limitations ......................58
Keys and Remote Controls
Remote Control Limitations .....................59
Using the Remote Control .........................59
Removing the Key Blade ............................60
Sounding the Panic Alarm ........................60
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Locating Your Vehicle ..................................60
Changing the Remote Control Battery
..........................................................................60
Replacing a Lost Key or Remote Control
...........................................................................61
Programming the Remote Control .........62
Keys and Remote Controls –
Troubleshooting ........................................63
MyKey™
What Is MyKey ...............................................64
MyKey Settings ..............................................64
Creating a MyKey ..........................................65
Programming a MyKey ...............................66
Clearing All MyKeys ......................................66
Checking MyKey System Status .............66
Using MyKey With Remote Start
Systems ........................................................66
MyKey – Troubleshooting ..........................67
Doors and Locks
Operating the Doors From Outside Your
Vehicle ..........................................................69
Operating the Doors From Inside Your
Vehicle ...........................................................70
Autounlock ......................................................70
Autolock .............................................................71
Mislock ................................................................71
Doors and Locks Audible Warnings .........71
Doors and Locks – Troubleshooting
............................................................................71
Keyless Entry
What Is Keyless Entry ...................................73
Keyless Entry Limitations ...........................73
Keyless Entry Settings .................................73
Using Keyless Entry .......................................73
Keyless Entry – Troubleshooting .............74
Keyless Entry Keypad
What Is the Keyless Entry Keypad ...........75
Keyless Entry Keypad Limitations ...........75
Locating the Keyless Entry Keypad .........75
Keyless Entry Keypad Master Access
Code ...............................................................75
Keyless Entry Keypad Personal Access
Codes .............................................................76
Using the Keyless Entry Keypad ...............77
Keyless Entry Keypad – Troubleshooting
...........................................................................77
Easy Entry and Exit
How Does Easy Entry and Exit Work
...........................................................................78
Switching Easy Entry and Exit On and
Off ...................................................................78
Liftgate - Vehicles With:
Manual Liftgate
Opening the Liftgate ....................................79
Closing the Liftgate ......................................79
Liftgate - Vehicles With: Power
Liftgate
Liftgate Precautions ......................................81
Opening the Liftgate .....................................81
Setting the Liftgate Opening Height
..........................................................................83
Closing the Liftgate ......................................83
Stopping the Liftgate Movement ...........85
Liftgate Obstacle Detection .....................86
Liftgate – Troubleshooting .......................86
Security
Passive Anti-Theft System .......................88
Anti-Theft Alarm System ..........................88
Anti-Theft Alarm System Settings ........89
Security – Troubleshooting ......................90
Steering Wheel
Adjusting the Steering Wheel ...................92
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Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column .........................................................92
Resetting the Stopping Position -
Vehicles With: Power Adjustable
Steering Column .......................................93
Horn ....................................................................93
Switching the Heated Steering Wheel
On and Off ...................................................93
Wipers and Washers
Wipers ...............................................................94
Autowipers ......................................................94
Switching the Rear Window Wiper On
and Off ..........................................................95
Reverse Wipe ..................................................95
Checking the Wiper Blades .......................95
Replacing the Front Wiper Blades ..........95
Replacing the Rear Wiper Blades ...........96
Washers ............................................................96
Wipers and Washers – Troubleshooting
...........................................................................97
Exterior Lighting
Exterior Lighting Control ............................98
Headlamps ......................................................98
Headlamps – Troubleshooting ...............99
Autolamps .......................................................99
Exterior Lamps .............................................100
Automatic High Beam Control ................101
Automatic High Beam Control –
Troubleshooting ......................................103
Adaptive Front Lighting ............................104
Interior Lighting
Switching All of the Interior Lamps On
and Off ........................................................105
Switching the Front Interior Lamps On
and Off ........................................................105
Switching the Rear Interior Lamps On
and Off ........................................................105
Interior Lamp Function ..............................105
Adjusting the Instrument Panel Lighting
Brightness ..................................................106
Ambient Lighting .........................................106
Interior Lighting – Troubleshooting ......106
Windows
Opening and Closing the Windows ......107
Global Opening ............................................107
Window Bounce-Back ..............................108
Locking the Rear Window Controls ......108
Interior Mirror
Interior Mirror Precautions .......................109
Manually Dimming the Interior Mirror
........................................................................109
Auto-Dimming Interior Mirror .................109
Exterior Mirrors
Adjusting the Exterior Mirrors ..................110
Folding the Exterior Mirrors ......................110
Auto-Dimming Exterior Mirror .................110
Moonroof
Opening and Closing the Sunshade .......111
Opening and Closing the Moonroof .......111
Venting the Moonroof ..................................111
Moonroof Bounce-Back .............................112
Instrument Cluster
Instrument Cluster Overview ...................113
Tachometer .....................................................113
Speedometer .................................................113
Fuel Gauge ......................................................113
Engine Coolant Temperature Gauge
..........................................................................114
Turbo Boost Gauge ......................................114
What Are the Instrument Cluster
Warning Lamps .........................................114
Instrument Cluster Warning Lamps ......114
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What Are the Instrument Cluster
Indicators .....................................................115
Instrument Cluster Indicators ..................116
Instrument Cluster Display
Using the Instrument Cluster Display
Controls ........................................................117
Instrument Cluster Display Main Menu
..........................................................................117
Trip Computer ................................................118
Customizing the Instrument Cluster
Display .........................................................120
Personalized Settings ................................120
Remote Start
What Is Remote Start ................................125
Remote Start Precautions ........................125
Remote Start Limitations .........................125
Enabling Remote Start ..............................125
Remotely Starting and Stopping the
Vehicle .........................................................125
Extending the Remote Start Duration
.........................................................................126
Remote Start Remote Control Indicators
.........................................................................126
Remote Start Settings ...............................126
Climate Control
Switching Climate Control On and Off
.........................................................................128
Switching Recirculated Air On and Off
.........................................................................128
Switching Air Conditioning On and Off
.........................................................................128
Switching Maximum Defrost On and Off
.........................................................................128
Switching Maximum Cooling On and Off
.........................................................................128
Switching the Heated Rear Window On
and Off ........................................................128
Setting the Blower Motor Speed ...........129
Switching the Heated Mirrors On and Off
.........................................................................129
Setting the Temperature ..........................129
Directing the Flow of Air ............................129
Auto Mode ......................................................129
Climate Control Hints ................................129
Interior Air Quality
What Is the Cabin Air Filter .......................131
Replacing the Cabin Air Filter ...................131
Front Seats
Front Seat Precautions ..............................132
Sitting in the Correct Position .................132
Manual Seats ................................................133
Power Seats ..................................................136
Heated Seats ................................................138
Cooled Seats .................................................139
Rear Seats
Manual Seats ................................................140
Power Seats ....................................................141
Heated Seats .................................................142
Rear Occupant Alert System
What is the Rear Occupant Alert System
.........................................................................143
How Does the Rear Occupant Alert
System Work .............................................143
Rear Occupant Alert System Precautions
.........................................................................143
Rear Occupant Alert System Limitations
.........................................................................143
Switching Rear Occupant Alert System
On and Off .................................................143
Rear Occupant Alert System Indicators
.........................................................................144
Rear Occupant Alert System Audible
Warnings .....................................................144
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Memory Function
How Does the Memory Function Work
.........................................................................145
Memory Function Precautions ...............145
Locating the Memory Function Buttons
.........................................................................145
Saving a Preset Position ...........................145
Recalling a Preset Position ......................145
Garage Door Opener
Garage Door Opener Introduction .........147
Garage Door Opener Precautions and
Frequencies ................................................147
Programming the Garage Door Opener
.........................................................................148
Garage Door Opener Additional
Assistance .................................................150
USB Ports
Locating the USB Ports ..............................151
Playing Media Using the USB Port .........151
Charging a Device .........................................151
Power Outlet - Vehicles With:
110V Power Outlet
What Is the Power Outlet .........................153
Power Outlet Precautions ........................153
Locating the Power Outlets .....................153
Power Outlet Indicators ............................153
Power Outlet - Vehicles With:
12V Power Outlet
What Is the Power Outlet .........................154
Power Outlet Precautions ........................154
Power Outlet Limitations .........................154
Locating the Power Outlets .....................154
Power Outlet Indicators ............................154
Wireless Accessory Charger
What Is the Wireless Accessory Charger
.........................................................................155
Wireless Accessory Charger Precautions
.........................................................................155
Locating the Wireless Accessory Charger
.........................................................................155
Charging a Wireless Device ......................155
Storage
Cup Holders ...................................................156
Under Floor Storage ...................................156
Glasses Holder .............................................156
Starting and Stopping the
Engine
Starting and Stopping the Engine –
Precautions ................................................157
Push Button Ignition Switch ....................157
Starting the Engine .....................................158
Engine Block Heater ...................................158
Stopping the Engine ...................................159
Automatic Engine Stop ............................160
Accessing the Passive Key Backup
Position ........................................................161
Starting and Stopping the Engine –
Troubleshooting ........................................161
Auto-Start-Stop
What Is Auto-Start-Stop ..........................164
Auto-Start-Stop Precautions .................164
Switching Auto-Start-Stop On and Off
.........................................................................164
Stopping the Engine ...................................164
Restarting the Engine ................................164
Auto-Start-Stop Indicators .....................164
Auto-Start-Stop – Troubleshooting
.........................................................................165
Fuel and Refueling
Fuel and Refueling Precautions .............167
Fuel Quality ....................................................167
Locating the Fuel Filler Funnel ...............168
Running Out of Fuel ...................................168
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Refueling .........................................................170
Fuel Tank Capacity ......................................172
Fuel and Refueling – Troubleshooting
..........................................................................172
Catalytic Converter
What Is the Catalytic Converter .............173
Catalytic Converter Precautions ............173
Catalytic Converter – Troubleshooting
.........................................................................173
Automatic Transmission
Automatic Transmission Precautions
.........................................................................174
Automatic Transmission Positions .......174
Shifting Your Vehicle Into Gear ...............175
Automatic Transmission Position
Indicators ....................................................175
Manually Shifting Gears ............................175
Temporary Neutral Mode .........................176
Automatic Return to Park (P) ..................177
Manual Park Release ..................................177
Automatic Transmission Audible
Warnings .....................................................179
All-Wheel Drive
How Does All-Wheel Drive Work ..........180
All-Wheel Drive Precautions ..................180
All-Wheel Drive Limitations ....................180
All-Wheel Drive – Troubleshooting ......180
Brakes
Brake Precautions ........................................181
Anti-Lock Braking System .........................181
Brake Over Accelerator ...............................181
Locating the Brake Fluid Reservoir ........181
Checking the Brake Fluid ...........................181
Brake Fluid Specification ..........................182
Brakes – Troubleshooting ........................182
Electric Parking Brake
What Is the Electric Parking Brake ........184
Applying the Electric Parking Brake ......184
Applying the Electric Parking Brake in an
Emergency .................................................184
Manually Releasing the Electric Parking
Brake ............................................................184
Automatically Releasing the Electric
Parking Brake ............................................185
Electric Parking Brake Audible Warning
.........................................................................185
Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of
Charge .........................................................185
Electric Parking Brake – Troubleshooting
.........................................................................185
Hill Start Assist
What Is Hill Start Assist .............................187
How Does Hill Start Assist Work ............187
Hill Start Assist Precautions ....................187
Hill Start Assist – Troubleshooting .......187
Auto Hold
How Does Auto Hold Work ......................188
Switching Auto Hold On and Off ..........188
Using Auto Hold ...........................................188
Auto Hold Indicators ..................................188
Traction Control
How Does Traction Control Work .........190
Switching Traction Control On and Off
........................................................................190
Traction Control Indicator ........................190
Traction Control – Troubleshooting ......190
Stability Control
How Does Stability Control Work ..........191
Switching Stability Control On and Off
.........................................................................192
Stability Control Indicator ........................192
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Stability Control – Troubleshooting ......192
Steering
Electric Power Steering .............................193
Steering – Troubleshooting .....................193
Parking Aids
Parking Aid Precautions ............................194
Switching Parking Aid On and Off ........194
Rear Parking Aid ...........................................195
Front Parking Aid .........................................195
Side Parking Aid ...........................................196
Parking Aid Indicators ................................198
Parking Aids – Troubleshooting ............198
Rear View Camera
What Is the Rear View Camera ..............199
Rear View Camera Precautions .............199
Locating the Rear View Camera ............199
Rear View Camera Guide Lines .............199
Rear View Camera Object Distance
Indicators ..................................................200
Rear View Camera Settings ...................200
180 Degree Camera
What Is the 180 Degree Camera ...........202
How Does the 180 Degree Camera Work
........................................................................202
180 Degree Camera Precautions ..........202
180 Degree Camera Limitations ...........202
Locating the 180 Degree Cameras .......202
180 Degree Camera Indicators ..............202
180 Degree Camera Settings .................202
Active Park Assist
What Is Active Park Assist ......................204
How Does Active Park Assist Work ......204
Active Park Assist Precautions .............204
Switching Active Park Assist On and Off
........................................................................204
Entering a Parallel Parking Space ........204
Entering a Perpendicular Parking Space
........................................................................205
Exiting a Parking Space ...........................205
Active Park Assist – Troubleshooting
.......................................................................206
Cruise Control
What Is Cruise Control .............................208
Switching Cruise Control On and Off
.......................................................................208
Setting the Cruise Control Speed ........208
Canceling the Set Speed ........................209
Resuming the Set Speed ........................209
Cruise Control Indicators .........................209
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ...................................210
Adaptive Cruise Control Precautions
.........................................................................210
Adaptive Cruise Control Limitations
..........................................................................211
Switching Adaptive Cruise Control On
and Off .........................................................213
Adaptive Cruise Control Automatic
Cancellation ...............................................213
Setting the Adaptive Cruise Control
Speed ...........................................................213
Setting the Adaptive Cruise Control Gap
.........................................................................214
Canceling the Set Speed ..........................215
Resuming the Set Speed ..........................215
Overriding the Set Speed .........................216
Adaptive Cruise Control Indicators .......216
Switching From Adaptive Cruise Control
to Cruise Control ......................................216
Lane Centering .............................................216
Adaptive Cruise Control –
Troubleshooting .......................................219
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Lane Keeping System
What Is the Lane Keeping System ........221
How Does the Lane Keeping System
Work ..............................................................221
Lane Keeping System Precautions .......221
Lane Keeping System Limitations .........221
Switching the Lane Keeping System On
and Off ........................................................222
Switching the Lane Keeping System
Mode ............................................................222
Lane Keeping System Settings ..............222
Alert Mode .....................................................223
Aid Mode ........................................................223
Alert and Aid Mode .....................................223
Lane Keeping System Indicators ..........224
Lane Keeping System – Troubleshooting
........................................................................225
Blind Spot Information
System
What Is Blind Spot Information System
........................................................................228
How Does Blind Spot Information
System Work ............................................228
Blind Spot Information System
Precautions ...............................................228
Blind Spot Information System
Limitations ................................................228
Blind Spot Information System
Requirements ..........................................229
Switching Blind Spot Information
System On and Off ................................229
Locating the Blind Spot Information
System Sensors ......................................229
Blind Spot Information System
Indicators ...................................................230
Blind Spot Information System –
Troubleshooting ......................................230
Cross Traffic Alert
What Is Cross Traffic Alert ........................231
How Does Cross Traffic Alert Work .......231
Cross Traffic Alert Precautions ...............231
Cross Traffic Alert Limitations ................231
Switching Cross Traffic Alert On and Off
.........................................................................231
Locating the Cross Traffic Alert Sensors
........................................................................232
Cross Traffic Alert Indicators ..................232
Cross Traffic Alert – Troubleshooting
........................................................................233
Pre-Collision Assist
What Is Pre-Collision Assist ...................234
How Does Pre-Collision Assist Work
........................................................................234
Pre-Collision Assist Precautions ...........234
Pre-Collision Assist Limitations ............235
Locating the Pre-Collision Assist Sensors
........................................................................236
Distance Indication ....................................236
Distance Alert ...............................................237
Automatic Emergency Braking ..............237
Evasive Steering Assist .............................238
Pre-Collision Assist – Troubleshooting
........................................................................239
Driver Alert
What Is Driver Alert .....................................241
How Does Driver Alert Work ....................241
Driver Alert Precautions ............................241
Driver Alert Limitations ..............................241
Switching Driver Alert On and Off ........242
Driver Alert – Troubleshooting ...............242
Load Carrying
Load Carrying Precautions ......................243
Locating the Safety Compliance
Certification Labels ...............................244
What Is the Gross Axle Weight Rating
........................................................................244
What Is the Gross Vehicle Weight Rating
........................................................................244
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What Is the Maximum Loaded Trailer
Weight ........................................................244
What Is the Gross Combined Weight
Rating ..........................................................245
Calculating Payload ...................................245
Calculating the Load Limit ......................246
Roof Rack .......................................................247
Luggage Compartment
Installing and Removing the Luggage
Compartment Cargo Net ....................249
Installing and Removing the Luggage
Compartment Cover .............................249
Connecting a Trailer
Connecting a Trailer Precautions ...........251
Connecting a Trailer ....................................251
Towing a Trailer
Towing a Trailer Precautions ..................253
Trailer Brake Precautions .........................253
Towing a Trailer Limitations ...................254
Loading Your Trailer ...................................254
Trailer Towing Hints ...................................254
Launching or Retrieving a Boat or
Personal Watercraft ..............................255
Towing Weights and Dimensions .........256
Trailer Sway Control
How Does Trailer Sway Control Work
........................................................................258
Trailer Sway Control Precautions .........258
Switching Trailer Sway Control On and
Off ................................................................258
Driving Hints
Cold Weather Precautions ......................259
Breaking-In ....................................................259
Driving Economically .................................259
Driving in Special Conditions .................259
Driving Through Shallow Water .............261
Floor Mats .......................................................261
Crash and Breakdown
Information
Roadside Assistance .................................263
Switching the Hazard Flashers On and
Off ................................................................264
Jump Starting the Vehicle .......................264
Post-Crash Alert System .........................266
Automatic Crash Shutoff ........................266
Transporting the Vehicle ..........................267
Towing Your Vehicle
Towing Your Vehicle Precautions .........269
Recreationally Towing Your Vehicle -
2.0L EcoBoost™, AWD ........................269
Recreationally Towing Your Vehicle -
2.0L EcoBoost™, FWD ........................269
Recreationally Towing Your Vehicle -
2.7L EcoBoost™ .....................................269
Emergency Towing .....................................270
Fuses
Fuse Precautions ..........................................271
Under Hood Fuse Box .................................271
Body Control Module Fuse Box .............278
Identifying Fuse Types ...............................281
Fuses – Troubleshooting ..........................281
Maintenance
Maintenance Precautions .......................282
Opening and Closing the Hood .............282
Under Hood Overview - 2.0L EcoBoost™
........................................................................283
Under Hood Overview - 2.7L EcoBoost™
........................................................................284
Engine Oil ......................................................285
Checking the Coolant ................................287
Engine Air Filter ...........................................290
Drive Belt Routing Overview - 2.0L
EcoBoost™ ...............................................292
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Drive Belt Routing Overview - 2.7L
EcoBoost™ ...............................................292
Changing the 12V Battery ........................292
Adjusting the Headlamps .......................295
Exterior Bulbs ...............................................297
Interior Bulbs ...............................................300
Vehicle Care
Cleaning Products .......................................301
Cleaning the Exterior .................................302
Cleaning the Interior ..................................304
Repairing Minor Paint Damage .............306
Waxing Your Vehicle .................................306
Body Styling Kits
Body Styling Kit Precautions ..................307
Storing Your Vehicle
Preparing Your Vehicle for Storage ......308
Removing Your Vehicle From Storage
.......................................................................309
Wheel and Tire Information
Locating the Tire label ...............................310
Department of Transportation Uniform
Tire Quality Grades .................................310
Information on the Tire Sidewall ............311
Glossary of Tire Terminology ..................316
Tire Replacement Requirements ...........317
Using Snow Chains .....................................319
Tire Care
Checking the Tire Pressures ....................321
Inflating the Tires .........................................321
Inspecting the Tire for Wear ....................322
Inspecting the Tire for Damage .............322
Inspecting the Wheel Valve Stems ......323
Tire Rotation .................................................323
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit
........................................................................325
Tire Sealant and Inflator Kit Precautions
........................................................................325
Locating the Tire Sealant and Inflator Kit
........................................................................325
Tire Sealant and Inflator Kit Components
........................................................................326
Using the Tire Sealant and Inflator Kit
........................................................................326
Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring
System .........................................................331
Tire Pressure Monitoring System
Overview .....................................................331
Tire Pressure Monitoring System
Precautions ...............................................332
Tire Pressure Monitoring System
Limitations ................................................332
Viewing the Tire Pressures ......................333
Tire Pressure Monitoring System –
Troubleshooting ......................................333
Changing a Road Wheel
Changing a Flat Tire ...................................335
Wheel Nuts ...................................................340
Capacities and Specifications
Engine Specifications - 2.0L EcoBoost™
.........................................................................341
Engine Specifications - 2.7L EcoBoost™
........................................................................342
Motorcraft Parts - 2.0L EcoBoost™ .....343
Motorcraft Parts - 2.7L EcoBoost™ .....344
Engine Oil Capacity and Specification -
2.0L EcoBoost™ .....................................345
Engine Oil Capacity and Specification -
2.7L EcoBoost™ .....................................346
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Cooling System Capacity and
Specification - 2.0L EcoBoost™ ......348
Cooling System Capacity and
Specification - 2.7L EcoBoost™ .......349
Fuel Tank Capacity ....................................349
Air Conditioning System Capacity and
Specification - 2.0L EcoBoost™ ......350
Air Conditioning System Capacity and
Specification - 2.7L EcoBoost™ ........351
Washer Fluid Specification ......................351
Brake Fluid Specification .........................352
Vehicle Identification
Vehicle Identification Number ...............353
Connected Vehicle
What Is a Connected Vehicle .................354
Connected Vehicle Requirements .......354
Connected Vehicle Limitations .............354
Connecting the Vehicle to a Mobile
Network .....................................................354
Connecting the Vehicle to a Wi-Fi
Network .....................................................354
Connected Vehicle – Troubleshooting
........................................................................355
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........357
Changing the Vehicle Wi-Fi Hotspot
Name or Password .................................357
Vehicle Wi-Fi Hotspot – Troubleshooting
........................................................................358
Audio System
Audio System Precautions .....................359
Identifying the Audio Unit .......................359
Switching the Audio Unit On and Off
........................................................................359
Selecting the Audio Source ....................359
Playing or Pausing the Audio Source
........................................................................359
Adjusting the Volume ...............................359
Switching Shuffle Mode On and Off
.......................................................................360
Switching Repeat Mode On and Off
.......................................................................360
Setting a Memory Preset ........................360
Muting the Audio ........................................360
Adjusting the Sound Settings ...............360
Setting the Clock and Date ....................360
AM/FM Radio ................................................361
Switching the Display On and Off ........362
Digital Radio .................................................362
Satellite Radio .............................................363
Center Display Overview
Center Display Precautions ....................365
Center Display Limitations ......................365
Status Bar .....................................................365
Accessing Feature Drawers ....................366
Rebooting the Center Display ...............366
Voice Interaction
Ford Assistant ..............................................367
Alexa Built-In
What is Alexa Built-In ...............................369
Alexa Built-In Requirements ..................369
Signing Into Your Account .......................369
Using Alexa Built-In ...................................369
Alexa Built-In Settings ..............................369
Phone
Phone Precautions ......................................371
Connecting Your Phone .............................371
Phone Menu ...................................................371
Making and Receiving a Phone Call ......372
Sending and Receiving a Text Message
........................................................................373
Switching Text Message Notification On
and Off ........................................................374
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Table of Contents
Page 16
Bluetooth®
Connecting a Bluetooth® Device .........375
Playing Media Using Bluetooth® ..........375
Apps
App Precautions ..........................................376
App Requirements .....................................376
Accessing Apps ...........................................376
Enabling Apps on an iOS Device ...........377
Enabling Apps on an Android Device
.........................................................................377
Switching Apple CarPlay On and Off
.........................................................................377
Switching Android Auto On and Off .....378
Navigation
Connected Navigation ..............................379
Accessing Navigation ................................379
Navigation Map Updates .........................379
Adjusting the Map ......................................379
Live Traffic .....................................................379
Setting a Destination .................................379
Waypoints .....................................................380
Route Guidance ..........................................380
Vehicle Software Updates
Vehicle Software Updates ......................382
Software Update Settings ......................382
Software Update Indicators ...................383
Vehicle System Reset
Performing a System Reset ....................384
Accessories
Accessories ...................................................385
Ford Protect
What Is Ford Protect .................................386
Scheduled Maintenance
General Maintenance Information ......388
Normal Scheduled Maintenance ..........391
Special Operating Conditions Scheduled
Maintenance ............................................394
Customer Information
Rollover Warning .........................................397
Our Sustainability Report ........................397
The Better Business Bureau Auto Line
Program - United States of America
........................................................................397
The Mediation and Arbitration Program
- Canada ....................................................398
Ordering a Canadian French Owner's
Manual .......................................................398
Reporting Safety Defects in the United
States .........................................................399
Reporting Safety Defects in Canada
.......................................................................399
Radio Frequency Certification Labels
.......................................................................400
Perchlorate ...................................................448
Replacement Parts Recommendation
.......................................................................448
Mobile Communications Equipment
.......................................................................448
Federal Highway Administration
Regulation ................................................449
End User License Agreement ................449
Emission Law ...............................................474
Export Unique Options .............................475
Warranty Information ...............................476
Appendices
Electromagnetic Compatibility .............478
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Table of Contents
Page 17
If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
Canada
Customer Relationship Centre
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.
Customer Relationship Centre
Private Mail Bag 5
Campbellfield, Victoria, 3061
Telephone: (13 FORD) 13 3673
E-mail: foacust1@ford.com
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: fnzcust@ford.com
China - Imported Vehicle
Customer Relationship Center
Telephone: 400-690-1886
Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship Center
Telephone: 800-810-8168
Mobile: 400-887-7766
Website: https://www.ford.com.cn/
Asia Pacific Direct Markets
(APDM)
E-mail: apemcrc@ford.com
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: expcac@ford.com
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: prcac@ford.com
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Contacting Us
Page 18
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: nafcrc@ford.com
South Africa
Telephone: 0860011022
Email: fordcrc2@ford.com
Sub-Saharan Africa
E-mail: ssacrc@ford.com
Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: prcac@ford.com
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: menacac@ford.com
www.me.ford.com
South Korea
Customer Relationship Center
Telephone: +82-02-1600-6003
E-mail: infokr1@ford.com
Emergency Dispatch Service call:
080-300-3673
Philippines
Telephone: 02-88669408
Email: emailus@ford.com
Taiwan
Telephone: 0800-032100
705 Zhonghua Rd., Sec. 1
Zhongli District, Taoyuan, Taiwan, 32068
Thailand
Telephone: 1383
E-mail: fordthai@ford.com
Vietnam
Telephone: 1800588888
E-mail: fordvn@ford.com
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Contacting Us
Page 19
ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this publication to familiarize
yourself with the basics and then read the
digital version, that is available in your
vehicle. You can also view the
comprehensive manual through the
FordPass app and through the local Ford
website.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
https://corporate.ford.com/operations/
locations/global-links.html.
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner’s
information when selling this vehicle.
Our digital resources include a
comprehensive digital Owner’s Manual
dynamically created according to the
features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number (page 353). The digital Owner’s
Manual includes visual and full text search
functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
This publication describes product features
and options available throughout the range
of available models, sometimes even
before they are generally available. It could
describe options that are not available on
the vehicle you have purchased.
Illustrations
Some of the illustrations in this publication
could show features as used in different
models, so they could appear different to
you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
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Introduction
Page 20
E154903
Right-hand side.A
Left-hand side.B
USING THIS PUBLICATION
To quickly locate information about your
vehicle, use the word search within the
Owner's Manual application.
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Introduction
Page 21
SYMBOLS USED ON YOUR VEHICLE
These are some of the symbols you may
see on your vehicle.
Airbag
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
E67020
Anti-lock braking system
E139220
Avoid smoking, flames or sparks
E67021
Battery
E139227
Battery acid
Blower motor
E139209
Brake fluid - non petroleum
based
E67024
Brake system
E270480
Brake system
E139223
Cabin air filter
Check fuel cap
Child safety door lock or unlock
E139211
Child seat lower anchor
E141128
Child seat tether anchor
E332905
Cruise control
E139219
Do not open when hot
E139212
Electric Parking brake
Engine air filter
Engine coolant
E103308
Engine coolant temperature
E67022
Engine oil
E139221
Explosive gas
E139228
Fan warning
Fasten seatbelt
E231160
Flammable
Front fog lamps
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Symbols Glossary
Page 22
Fuel pump reset
E139214
Fuse compartment
E75790
Hazard flashers
E67019
Headlamp high beams
E270968
Headlamps on
Heated rear window
Hill descent control
E270945
Horn control
Interior luggage compartment
release
E139231
Jack
Keep out of reach of children
Lighting control
Low fuel level
E139232
Low tire pressure warning
E139229
Maintain correct fluid level
E67028
Malfunction Indicator Lamp
(MIL)
E72343
Note operating instructions
Panic alarm
E139213
Parking aid
E71341
Parking lamps
Passenger airbag activated
Passenger airbag deactivated
Power steering fluid
E139216
Power windows front/rear
E139225
Power window lockout
E231159
Requires registered technician
E65963
Safety alert
E72021
See Owner's Manual
E231158
See Service Manual
Side airbag
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Symbols Glossary
Page 23
Shield the eyes
E138639
Stability control
E130458
Stability control off
E332910
Trail control
E67018
Turn Signal
E73953
Windshield defrosting system
Windshield wiping system
E270967
Windshield wash and wipe
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Symbols Glossary
Page 24
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of release, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L could
use the modem. To disable, turn off the
SiriusXM with 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem (page 354).
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Data Privacy
Page 25
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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Data Privacy
Page 26
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 354).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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Data Privacy
Page 27
MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Requirements (page 376).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Performing a System
Reset (page 384).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www.FordConnected.com.
EMERGENCY CALL SYSTEM DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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Data Privacy
Page 28
STEERING WHEEL
E332330
A C
B
DE
See Using the Instrument Cluster Display Controls (page 117).A
See Shifting Using the Paddle Shifters (page 175).B
See Using the Instrument Cluster Display Controls (page 117).C
See Using Ford Assistant (page 367). See Adjusting the Volume (page 359).D
See Setting the Cruise Control Speed (page 208). See Setting the Adaptive
Cruise Control Speed (page 213).
E
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Visual Search
Page 29
INSTRUMENT PANEL
E332331
A
B
C
DE
FG
H
See Exterior Lighting Control (page 98).A
See Instrument Cluster Overview (page 113).B
See Status Bar (page 365).C
See Replacing the Cabin Air Filter (page 131).D
See Selecting a Radio Station (page 361).E
See Front Passenger Sensing System Indicators (page 54).F
See Push Button Ignition Switch (page 157).G
See Locating the Body Control Module Fuse Box (page 278).H
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Visual Search
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VEHICLE INTERIOR
E332332
A B
C
D
See Sitting in the Correct Position (page 132).A
See Shifting Your Vehicle Into Gear (page 175).B
See Opening and Closing the Windows (page 107).C
See Folding the Seat Backrest (page 140).D
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Visual Search
Page 31
FRONT EXTERIOR
E332333
A B C
D
EFG
H
See Opening and Closing the Hood (page 282).A
See Replacing the Front Wiper Blades (page 95).B
See Locating the Keyless Entry Keypad (page 75).C
See Manually Opening the Fuel Filler Door (page 171).D
See Unlocking and Locking the Doors Using the Key Blade (page 69).E
See Using the Front Fog Lamps (page 101).F
See Locating the 180 Degree Cameras (page 202).G
See Locating the Front Parking Aid Sensors (page 196).H
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Visual Search
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REAR EXTERIOR
E354859
A
B C
DE
F
See Locating the Rear View Camera (page 199).A
See Switching the Rear Window Wiper On and Off (page 95).B
See Folding the Exterior Mirrors (page 110).C
See Locating the Rear Parking Aid Sensors (page 195).D
See Connecting a Trailer (page 251).E
See Opening the Liftgate From Outside Your Vehicle (page 81). See
Opening the Liftgate From Outside Your Vehicle (page 79).
F
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CHILD SAFETY PRECAUTIONS
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully follow
the instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint
device is appropriate for your child's size,
height, weight, or age. Follow the child
restraint manufacturer's instructions and
warnings provided for installation and
use in conjunction with the instructions
and warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the
child may increase the risk of serious
injury or death.
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WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
When installing a child restraint with
seatbelts:
• Place the vehicle seat in the upright
position before you install the child
restraint.
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the buckle.
Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Put the seatbelt in the automatic
locking mode.
CHILD RESTRAINT ANCHOR POINTS
WHAT ARE THE CHILD RESTRAINT
ANCHOR POINTS
Anchor points allow you to quickly and
safely install a child restraint.
LOCATING THE CHILD RESTRAINT
LOWER ANCHOR POINTS
E318267
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E196697
LOCATING THE CHILD RESTRAINT
TOP TETHER ANCHOR POINTS
E316055
CHILD RESTRAINTS
CHILD RESTRAINT POSITION
INFORMATION
Install the child restraint tightly against the
vehicle seat. It may be necessary to lift or
remove the head restraint.
Rear Facing Child Restraints
Seatbelt Only
LATCH (Lower Anchors
Only)
Combined Weight of Child
and Child Restraint
XXUp to 65 lb (29 kg)
XOver 65 lb (29 kg)
Forward Facing Child Restraints
Seatbelt and LATCH
(Lower Anchors and
Top Tether Anchor)
Seatbelt and Top
Tether Anchor
LATCH (Lower
Anchors and Top
Tether Anchor)
Combined Weight of
Child and Child
Restraint
XXXUp to 65 lb (29 kg)
XXOver 65 lb (29 kg)
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CHILD RESTRAINTS RECOMMENDATION
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes
called an infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally
age four or younger).
Use a belt-positioning booster
seat.
Children who have outgrown or no longer properly
fit in a child restraint (generally children who are
less than 57 in (1.45 m) tall, are greater than age
four and less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint manufacturer).
Use a vehicle seatbelt having the
lap belt snug and low across the
hips, shoulder belt centered across
the shoulder and chest, and seat
backrest upright.
Children who have outgrown or no longer properly
fit in a belt-positioning booster seat (generally chil-
dren who are at least 57 in (1.45 m) tall or greater
than 80 lb (36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
You are required by law to properly use
child restraints for infants and toddlers in
the United States, Canada and Mexico.
Many states and provinces require that
small children use approved booster seats
until they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg). Check your
local and state or provincial laws for
specific requirements about the safety of
children in your vehicle.
When possible, properly restrain children
12 years of age and under in a rear seating
position of your vehicle. Accident statistics
suggest that children are safer when
properly restrained in the rear seating
positions than in a front seating position.
When installing a rear facing child restraint,
adjust the vehicle seats to avoid
interference between the child restraint
and the vehicle seat in front of the child
restraint.
INSTALLING CHILD RESTRAINTS
USING SEATBELTS
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
Note: Although the child restraint
illustrated is a forward-facing child restraint,
the steps are the same for installing a
rear-facing child restraint.
Perform the following steps when
installing the child restraint with seatbelts:
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1. Position the child restraint in a seat
with a seatbelt.
E142529
2. After positioning the child restraint in
the proper seating position, pull down
on the shoulder belt and then grasp the
shoulder belt and lap belt together
behind the belt tongue.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure that you did not
twist the belt webbing.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
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7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor did not lock, unbuckle the belt
and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle will provide extra
help to remove remaining slack from
the belt.
9. If the child restraint has a tether strap,
attach it.
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
USING LOWER ANCHORS AND
TETHERS FOR CHILDREN
WARNING: Do not attach two child
safety restraints to the same anchor. In
a crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH (Lower Anchors and Tethers
for CHildren) system has three vehicle
anchor points.
• Two lower anchors where the seat
backrest and seat cushion meet, called
the seat bight.
• One top tether anchor behind that
seating position.
LATCH-compatible child restraints have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH-equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint.
However, you can still use the seatbelt to
attach the child restraint. For
forward-facing child restraints, you must
also attach the top tether strap to the
proper top tether anchor if a top tether
strap has been provided with your child
restraint.
Follow the instructions on attaching child
restraints with tether straps.
INSTALLING A CHILD RESTRAINT
IN A CENTER SEAT
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 20 in
(51 cm) apart. You cannot install a child
restraint with rigid LATCH attachments at
the center seating position. You can only
use LATCH-compatible child restraints
with attachments on belt webbing at this
seating position provided that the child
restraint manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the child restraint, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm).
If you did not properly anchor the child
restraint, the risk of a child being injured in
a crash greatly increases.
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COMBINING THE SEATBELT AND
LOWER ANCHORS FOR
ATTACHING CHILD RESTRAINTS
When used in combination, you may attach
either the seatbelt or the LATCH lower
anchors first, provided a proper installation
is achieved. Attach the tether strap
afterward, if it is included with the child
restraint.
USING TETHER STRAPS
LATCH (Lower Anchors and Tethers for
CHildren)
Many forward-facing child restraints
include a tether strap which extends from
the back of the child restraint and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older child restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your child
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once you install the child restraint using
either the seatbelt, the lower anchors of
the LATCH system, or both, you can attach
the top tether strap.
Perform the following steps to install a
child restraint with tether anchors.
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
1. Route the child restraint tether strap
over the back of the seat. For the
outermost seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating position, route
the tether strap over the top of the
head restraint. If needed, you can also
remove the head restraints.
E193589
2. Locate the correct anchor behind the
gap cover for the selected seating
position.
E142539
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child restraint tether strap
according to the manufacturer's
instructions.
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If your child restraint system has a tether
strap, and the child restraint manufacturer
recommends its use, we also recommend
its use.
BOOSTER SEATS
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child restraint and meet
the following criteria.
• Generally children who are less than
57 in (1.45 m) tall.
• Are greater than age four (4) and less
than age twelve (12).
• Are between 40 lb (18 kg) and 80 lb
(36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require that
children use approved booster seats until
they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can
answer yes to all of these questions when
seated without a booster seat:
E142595
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield.
If a vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head,
as measured at the tops of the ears, above
the top of the seat. In this case, move the
backless booster to another seating
position with a higher seat backrest or
head restraint and lap and shoulder belts,
or consider using a high-back booster seat.
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E70710
• High-back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high-back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder.
The following drawings compare the ideal
fit to a shoulder belt uncomfortably close
to the neck and a shoulder belt that could
slip off the shoulder. The drawings also
show how the lap belt should be low and
snug across the child's hips.
E142596
E142597
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If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not use any item thicker
than this under the booster seat. Check
with the booster seat manufacturer's
instructions.
CHILD SAFETY LOCKS
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
E386924
A child safety lock is on the rear edge of
each rear door. You must switch the child
safety lock separately on each door.
Left-Hand Side
Turn the key counterclockwise to switch
the child lock off and clockwise to switch
it on.
Right-Hand Side
Turn the key clockwise to switch the child
lock off and counterclockwise to switch it
on.
Note: To make sure the child safety lock is
on, pull the inside door handle twice to verify
the door does not open.
Note: To open the rear doors from inside
the vehicle when the child lock is engaged,
roll down the rear window and use the
outside door handle. Or have someone
outside the vehicle open the door.
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SEATBELT PRECAUTIONS
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips.
WARNING: Children must always
be properly restrained.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly made up of one buckle and
one tongue designed to be used as a pair.
Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
belt under the arm. Never use a single
seatbelt for more than one person.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Seatbelts and seats
may be hot in a vehicle that is in the
sunshine. The hot seatbelts or seats may
burn a small child. Check seat covers and
buckles before you place a child
anywhere near them.
WARNING: If your vehicle is
involved in a crash, have the seatbelts
and associated components inspected
as soon as possible. Failure to follow this
instruction could result in personal injury
or death.
All seating positions in your vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic
locking mode, except driver seatbelt.
• Height adjuster at the front outermost
seating positions.
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• Seatbelt pretensioners at the front
outermost and second row outermost
seating positions.
• Belt tension sensor at the front
outermost passenger seating position.
• Seatbelt warning light and chime.
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners are designed
to tighten the seatbelts when activated. In
frontal and near-frontal crashes, the
seatbelt pretensioners may be activated
alone or, if the crash is of sufficient severity,
together with the front airbags. The
pretensioners may also activate when a
Safety Canopy airbag deploys.
FASTENING AND UNFASTENING THE SEATBELTS
All seatbelts in your vehicle are a
three-point combination lap and shoulder
seatbelt.
E338014
B
A
Seatbelt tongue.A
Seatbelt buckle.B
1. Pull the seatbelt out steadily.
Note: It may lock if you pull it sharply or if
the vehicle is on a slope.
2. Insert the tongue into the buckle.
3. Pull the seatbelt tight to remove any
slack.
Unfastening the Seatbelts
1. Press the red button on the buckle to
release the seatbelt.
2. Hold the seatbelt tongue and let it
retract completely and smoothly to its
stowed position.
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Using a Sliding Clip (If Equipped)
E200788
Slide the clip away from the tongue so
there is no loose webbing when an
occupant or child seat is buckled up. You
can also use the sliding clip to raise the
tongue and prevent it from rattling or to
ease access to the tongue.
SENSITIVE LOCKING MODE
WHAT IS SENSITIVE LOCKING
MODE
Sensitive locking mode is a seatbelt
retractor feature that allows shoulder belt
length adjustment according to your
movements and locking in response to
vehicle movement.
HOW DOES SENSITIVE LOCKING
MODE WORK
If the driver suddenly brakes, turns a corner
sharply, or the vehicle receives an impact
of about 5 mph (8 km/h) or more, the
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the seatbelt retractor locks if
you pull the seatbelt webbing out too
quickly. If the retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract.
If the retractor does not unlock, pull the
seatbelt out slowly then feed a small
length of webbing back toward the stowed
position.
For rear seatbelts, recline the rear seat
backrest or push the seat backrest cushion
away from the seatbelt. Feed a small
length of webbing back toward the stowed
position.
AUTOMATIC LOCKING MODE
WHAT IS AUTOMATIC LOCKING
MODE
This is a safety feature built into the
seatbelt retractors that keeps the
seatbelts pre-locked.
ENGAGING AUTOMATIC LOCKING
MODE
E142591
1. Fasten the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire belt
out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
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DISENGAGING AUTOMATIC
LOCKING MODE
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive locking mode.
ADJUSTING THE SEATBELTS DURING PREGNANCY
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E142590
Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
ADJUSTING THE SEATBELT HEIGHT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
E145664
1. Pull the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT REMINDER
HOW DOES THE SEATBELT
REMINDER WORK
WARNING: The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback.
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SEATBELT REMINDER
INDICATORS
This lamp illuminates if you do
not fasten your seatbelt when
you switch the ignition on. The
lamp switches off when you fasten your
seatbelt or about one minute elapses.
When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This lamp
illuminates if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (10 km/h).
Note: To avoid inadvertent warnings, do
not place large objects on the seat.
E355899
This lamp illuminates when you switch the
ignition on, identifying the number of
seating positions with fastened buckles. It
illuminates again when a seating position
changes from unfastened to fastened.
E355900
This warning displays if an occupant
unfastens the rear outboard seatbelt
buckle or it becomes unfastened.
Note: If a rear outermost seat is
unoccupied, or an occupant never fastens
the seatbelt buckle to begin with, the
warning does not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Checking Seatbelt Status
To view the seatbelt status, use the
instrument cluster display controls on the
steering wheel.
E356144
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E274703
Seatbelt fastened.A
Seatbelt not fastened.B
Seatbelt recently unfastened.C
Fault.D
SEATBELT REMINDER AUDIBLE
WARNINGS
A warning tone sounds and the warning
lamp illuminates if you are not wearing
your seatbelt when your vehicle exceeds
a relatively low speed.
The warning tone sounds for a short period
of time or until you fasten your seatbelt.
SWITCHING THE SEATBELT
REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch off independently. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.
Note: If you are using MyKey, you cannot
disable the seatbelt reminder. Also, if the
seatbelt reminder has been previously
disabled, it is re-enabled during the use of
MyKey. See MyKey™ (page 64).
Read Steps 1 - 4 before proceeding with
the programming procedure.
Make sure that:
• The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger
seatbelts are unfastened.
1. Switch the ignition on. Do not start the
engine.
2. After Step 1, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, you must
complete the procedure within 30
seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt four times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.
4. When the seatbelt warning light is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
This switches the feature off for that
seating position if it is currently on.
This switches the feature on for that
seating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.
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Check the following seatbelt assemblies
after a crash.
• Retractors.
• Buckles.
• Front seatbelt buckle assemblies.
• Shoulder belt height adjusters.
• Shoulder belt guide on seat backrest.
• Child restraint LATCH and tether
anchors.
• Attaching hardware.
Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.
Properly care for seatbelts. See Cleaning
Seatbelts (page 305).
SEATBELT EXTENSIONS
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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WHAT IS THE PERSONAL SAFETY SYSTEM
An advanced safety system that protects
occupants in frontal crashes.
HOW DOES THE PERSONAL SAFETY SYSTEM WORK
This system provides an improved level of
frontal crash protection to front seat
occupants and is designed to reduce the
risk of airbag-related injuries. The system
analyzes occupant conditions and crash
severity before activating the appropriate
safety devices. During a crash, the
restraints control module may deploy the
seatbelt pretensioners, and one or both
stages of the dual-stage airbags based on
crash severity and occupant conditions.
PERSONAL SAFETY SYSTEM COMPONENTS
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outermost seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Driver seat position sensor.
• Passenger seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicators.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
tone.
• The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, front
passenger sensing system and
indicator lights.
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HOW DO THE FRONT AIRBAGS WORK
E151127
The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
55).
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
HOW DO THE SIDE AIRBAGS WORK
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Accessory seat covers
not released by Ford Motor Company
could prevent the deployment of the
airbags and increase the risk of injuries
in a crash.
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WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
The side airbags are on the outermost side
of the front seat backrests. In certain
sideways crashes or rollovers, the airbags
inflate. The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
occupants in side impact crashes.
E152533
The system consists of:
• A label or embossed side panel
indicating that there are side airbags in
your vehicle.
• Side airbags inside the driver and front
passenger seat backrests.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
55).
HOW DO THE KNEE AIRBAGS WORK
WARNING: Close the glove box
door when your vehicle is moving. Failure
to follow this instruction could reduce
the effectiveness of the passenger knee
airbag and increase the risk of injury in a
crash.
A driver knee airbag is under or within the
instrument panel. A passenger knee airbag
is within or under the glove compartment.
During a crash, the restraints control
module may activate the driver and
passenger knee airbags based on crash
severity and occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbag may
deploy but the front airbags may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury.
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page 55).
HOW DOES THE SAFETY CANOPY™ WORK
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
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WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy inflates
between the side window area and
occupants to further enhance protection
provided in side impact crashes and
rollover events.
E75004
The system consists of the following:
• Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 55).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
AIRBAG PRECAUTIONS
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
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WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
PROPERLY ADJUSTING THE DRIVER AND FRONT PASSENGER SEATS
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two
degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
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CHILDREN AND AIRBAGS
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING SYSTEM
WHAT IS THE FRONT PASSENGER
SENSING SYSTEM
This system detects a properly seated
occupant and determines if the front
passenger airbag should be enabled.
HOW DOES THE FRONT
PASSENGER SENSING SYSTEM
WORK
The system uses a passenger airbag status
indicator which illuminates indicating that
the front passenger frontal airbag is either
enabled or disabled.
Note: When you first switch the ignition on,
the passenger airbag status indicator off
and on lamps illuminate for a short period
to confirm they are functional.
E181984
The indicator lamps are in the center stack
of the instrument panel.
The front passenger sensing system is
designed to disable the front passenger
frontal airbag under these conditions:
• The front passenger seat is
unoccupied.
• The system determines an infant is
present in a child restraint.
• A passenger takes their weight off of
the seat for a period of time.
• If there is a problem with the airbag
system or the passenger sensing
system.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat.
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• When the front passenger sensing
system disables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the off
lamp.
• If you have installed the child restraint
and the passenger airbag status
indicator illuminates the on lamp,
switch your vehicle off, remove the
child restraint from your vehicle and
reinstall the restraint following the
child restraint manufacturer's
instructions.
The front passenger sensing system works
with sensors that are part of the front
passenger seat and seatbelt. The sensors
are designed to detect the presence of a
properly seated occupant and determine
if the front passenger frontal airbag should
be enabled.
• When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.
If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:
• Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the
person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.
• If the indicator off lamp remains
illuminated even after this, you should
advise the person to ride in the rear
seat.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 55).
If the airbag readiness light is on, do the
following:
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• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle.
• Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
Customer Relationship Center. See
Contacting Us (page 13).
FRONT PASSENGER SENSING
SYSTEM PRECAUTIONS
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor.
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.
FRONT PASSENGER SENSING SYSTEM INDICATORS
Passenger AirbagPassenger Airbag Status
Indicator
Occupant
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:
• Front and rear seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays on.
• You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
• The front airbags activate only in
frontal and near-frontal crashes. Front
airbags may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.
• The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.
• The knee airbag(s) deploy based on
crash severity and occupant conditions.
• The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.
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DISPOSING OF AIRBAGS
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activate
the fuel pump shut-off. If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
searches for and tries to connect to a
previously paired cell phone. SYNC then
attempts to call the emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service.
EMERGENCY CALL REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth® enabled and compatible
cell phone to SYNC.
• A connected Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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• A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
3 ft (1 m) from the front door handles and
rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock
E138629
Press the button to unlock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 69).
Lock
E138623
Press the button to lock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 69).
Remote Start (If Equipped)
E138625
Press the button to remote start.
See Remotely Starting and
Stopping the Vehicle (page
125).
Liftgate (If Equipped)
E267940
Press the button to open or close
the liftgate. See Opening the
Liftgate (page 82).
Panic Alarm (If Equipped)
E138624
Press the button to sound the
panic alarm. See Sounding the
Panic Alarm (page 60).
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REMOVING THE KEY BLADE
E322866
Push the release button on your passive
key and pull the key blade out.
SOUNDING THE PANIC ALARM
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE
E138623
Press the lock button twice
within three seconds. The turn
signal lamps flash. We
recommend you use this method to locate
your vehicle.
CHANGING THE REMOTE CONTROL BATTERY
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery CR2450 or
equivalent.
E322866
1. Push the release button and pull the
key blade out.
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E303824
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
E218402
3. Insert a screwdriver, and carefully
remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery housing cover
onto the transmitter and install the key
blade.
E107998
Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
REPLACING A LOST KEY OR REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
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PROGRAMMING THE REMOTE CONTROL
Note: You can program a maximum of four
remote controls to your vehicle.
Note: If your programmed remote controls
are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.
You must have two previously
programmed remote controls inside your
vehicle and the new unprogrammed
remote controls readily accessible. Contact
an authorized dealer to have the spare
remote control programmed if two
previously programmed remotes are not
available. Make sure that your vehicle is
off before beginning this procedure. Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure. Perform all
steps within 30 seconds of starting the
sequence. Stop and wait for at least one
minute before starting again if you perform
any steps out of sequence.
Read and understand the entire procedure
before you begin.
Programming Backup Location
E331284
1
2
1. Open the center console lid (1).
2. Place the first programmed remote in
the backup slot inside the center
console (2), with your foot off the
brake pedal press and release the push
button ignition switch.
3. Wait a few seconds and then press and
release the push button ignition switch
again.
4. Remove the remote control.
5. Within 10 seconds, place a second
programmed remote control in the
backup slot. Press and release the
push button ignition switch.
6. Wait a few seconds and then press and
release the push button ignition switch
again. Keep the ignition on for a few
seconds, but no more than 10 seconds.
7. Remove the remote control.
8. Place the unprogrammed remote
control in the backup slot and press
and release the push button ignition
switch.
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Programming is now complete. With your
foot on the brake pedal press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.
If programming was not successful, wait
10 seconds and repeat Steps 1 through 7.
If you are still unsuccessful, contact an
authorized dealer to program remote
controls for your vehicle.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace
Soon
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WHAT IS MYKEY
MyKey
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or BeltMinder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note: If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving.
Note: MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 65).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear on the
instrument cluster display and a tone
sounds if your vehicle reaches the set
speed. You cannot override the set speed
when using a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear on the
instrument cluster display and a tone
sounds if your vehicle exceeds the set
speed.
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Audio System Volume Limit
The audio system maximum volume
reduces. A message appears on the
instrument cluster display if you attempt
to exceed the volume limit. Automatic
volume control turns off.
911 Assist
If you set 911 assist to always on, you
cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note: If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on. And if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability
control to always on, you cannot switch it
off with a MyKey.
CREATING A MYKEY
E331284
1
2
1. Raise the console storage
compartment lid.
2. Place the passive key in the position
shown, with the buttons facing the rear
of the vehicle.
3. Switch the ignition on.
4. Access the main menu in the
information display and scroll through
the menus to select the MyKey menu.
From the MyKey menu select the
option Create MyKey. See Instrument
Cluster Display Main Menu (page
117).
5. Switch the ignition off.
Note: The programmed restrictions apply
when you switch the vehicle off, open and
close the driver door and restart your vehicle
with the programmed key or remote control.
Note: We recommend that you label this
key.
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PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings.
1. Switch the ignition on using an admin
key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select MyKey.
5. Select a setting and press the OK
button.
6. Configure the setting.
7. Switch the ignition off.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin
key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select MyKey.
5. Select Clear MyKeys.
6. Press and hold the OK button until a
confirmation message appears in the
information display.
CHECKING MYKEY SYSTEM STATUS
You can find information about the
distance traveled using a MyKey and also
the number of admin keys and MyKeys
created for your vehicle.
1. Switch the ignition on.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select MyKey.
5. Select MyKey Info.
USING MYKEY WITH REMOTE START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
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MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See Creating a MyKey
(page 65).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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MYKEY – FREQUENTLY ASKED
QUESTIONS
What is an admin key?
An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey (page 65).
Why am I not able to create a MyKey?
You have not placed the admin key in
the backup position. See Creating a
MyKey (page 65). The key used to
switch the ignition on is not an admin
key. The key used to switch the ignition
on is the only admin key. There has to
be at least one admin key. You did not
switch the ignition off after creating
the last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey (page 65).
Why am I not able to clear the MyKeys?
The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey (page 65).
Why is the MyKey distance not
accumulating?
The key used to start the engine is an
admin key. An admin key and a MyKey
are inside your vehicle. You have not
created any MyKeys. See Creating a
MyKey (page 65). You have cleared
the MyKeys. See Clearing All
MyKeys (page 66).
Why am I not able to start the engine
with a MyKey?
An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
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OPERATING THE DOORS FROM OUTSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
E267112
Press the button to unlock all
doors. One long flash of the turn
signal lamps confirms that your
vehicle has unlocked.
Locking the Doors
E267111
Press the button to lock all
doors. One short flash of the
turn signal lamps confirms that
your vehicle has locked.
UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
E151956
Turn clockwise to lock.
Turn counterclockwise to unlock.
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
KEY BLADE
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
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E112203
Lock.A
Unlock.B
OPERATING THE DOORS FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the front
doors.
E267112
Press the button to unlock all
doors.
E267111
Press the button to lock all
doors.
Note: The central locking only operates if
the front doors are fully closed.
OPENING THE DOORS FROM
INSIDE YOUR VEHICLE
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors after all
of the following occur.
1. All the doors are closed and your
vehicle is moving at a speed greater
than 12 mph (20 km/h).
2. Your vehicle comes to a stop.
3. You open the driver door within 10
minutes of switching the ignition off or
to the accessory position.
Note: If you open the driver door after 10
minutes, Autounlock does not unlock all
other doors.
SWITCHING AUTOUNLOCK ON
AND OFF
1. Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select Settings.
3. Select Vehicle.
4. Select Locks.
5. Switch Autounlock on or off.
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AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks
your vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the
direction indicators do not flash if any door
or the liftgate or hood is open.
1. If any door or the liftgate is open.
2. The hood is open.
SWITCHING MISLOCK ON AND
OFF
1. Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select Settings.
3. Select Vehicle.
4. Select Locks.
5. Switch Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
DOORS AND LOCKS – TROUBLESHOOTING
DOORS AND LOCKS – WARNING
LAMPS
Door Ajar Warning Lamp
E249859
Illuminates when you switch the
ignition on and remains on if any
door or the hood is open.
DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Displays if a hood is open. Fully close the hood.Hood Ajar
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DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
Can accessories such as steps or
handles be used with the latch
assembly?
Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlock
your vehicle without taking the passive key
out of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
E248553
With your passive key within 3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your intelligent access key.
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Using the Electronic Liftgate with
Passive Key (If Equipped)
E138632
With your passive key within 3 ft (1 m) of
your vehicle, press the exterior liftgate
release button inside of the liftgate handle.
The liftgate unlocks and opens. See
Opening the Liftgate From Outside
Your Vehicle (page 79).
Locking the Doors
E248554
With your passive key within 3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
KEYLESS ENTRY – TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the keyless entry system not
function?
If the system does not function it may
be limited. See Keyless Entry
Limitations (page 73). If the system
still does not function use the remote
control or the key blade to lock and
unlock your vehicle.
Why can I not lock my vehicle?
If you electronically lock your vehicle
with a rear door or the tailgate open,
the system searches for a passive key
inside your vehicle after you close the
last door. If the system detects a key,
all doors unlock indicating that a key
is inside. Your vehicle locks if another
passive key is within the detection
range after you close the last door.
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WHAT IS THE KEYLESS ENTRY KEYPAD
The keyless entry keypad allows you to
lock and unlock your vehicle using the
keypad on the window trim.
KEYLESS ENTRY KEYPAD LIMITATIONS
The system may not function if:
• The vehicle battery has no charge.
LOCATING THE KEYLESS ENTRY KEYPAD
SecuriCode Invisible Keypad
The keypad is near the driver window and
illuminates when you touch it.
E138637
KEYLESS ENTRY KEYPAD MASTER ACCESS CODE
Unlocking the Doors
E138637
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
• Press 3-4 within five seconds to unlock
all doors.
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Locking the Doors
E138637
Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the code
first.
KEYLESS ENTRY KEYPAD PERSONAL ACCESS CODES
Programming a Personal Entry
Code
1. Enter the five-digit master code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code.
You must do this within five seconds
of completing Step 2.
4. Press 1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal entry
codes, repeat Steps 1 through 3, then for
Step 4:
• Press 3·4 to save personal code 2.
• Press 5·6 to save personal code 3.
• Press 7·8 to save personal code 4.
• Press 9·0 to save personal code 5.
If your vehicle comes with SYNC, you can
also program the system with a personal
entry code.
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The five-digit master code works even
if you have set your own personal code.
Erasing a Personal Code
1. Enter the five-digit master code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold 1·2 for two seconds.
You must do this within five seconds
of completing Step 2.
All personal codes erase and only the
five-digit master code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch the ignition on.
• You unlock your vehicle using keyless
entry.
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USING THE KEYLESS ENTRY KEYPAD
Unlocking the Doors
E138637
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
• Press 3-4 within five seconds to unlock
all doors.
Locking the Doors
E138637
Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the code
first.
KEYLESS ENTRY KEYPAD – TROUBLESHOOTING
KEYLESS ENTRY KEYPAD –
FREQUENTLY ASKED QUESTIONS
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
Why does the keypad not function?
The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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HOW DOES EASY ENTRY AND EXIT WORK
Easy entry and exit moves the driver seat
rearward up to 2 in (5 cm) and the steering
column up when you switch the ignition
off. The driver seat and steering column
return to their previous positions when you
switch the ignition on.
Note: Depending on your vehicle, the
column may move up and in.
SWITCHING EASY ENTRY AND EXIT ON AND OFF
1. Using the touchscreen, select
Settings.
2. Select Vehicle.
3. Select Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
E138632
Press the control button to unlatch the
liftgate and then lift to open.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
E267940
Press the button twice within
three seconds. The liftgate
unlocks for 45 seconds, during
which time you can open the liftgate using
the outside control button.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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E252964
A handle is inside the liftgate to help with
closing.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
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LIFTGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
Power Liftgate Release
Power Liftgate Obstacle Detection
E138633
With the transmission in park
(P), press the button on the
instrument panel.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
1. Unlock the liftgate with the remote
control or power door unlock control.
If a remote control is within 3 ft (1 m)
of the liftgate, the liftgate unlocks
when you press the liftgate release
button.
E138632
2. Press and release the liftgate control
button.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
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Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Switching the Power Liftgate On
or Off
You can switch the power liftgate on or off
through the vehicle settings in your
instrument cluster.
Note: Depending on your region or vehicle
type the vehicle settings may be located on
your touchscreen.
When switched off, the liftgate only
unlatches and will not power open or close.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
E267940
Press the button twice within
three seconds.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE HANDS-FREE
LIFTGATE (If Equipped)
Hands-Free Liftgate
Make sure you have the passive key within
3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
E300799
3. The liftgate opens.
Avoid the following actions when using the
hands-free opening feature:
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
Vehicles Without a Trailer Hitch
E310717
The detection area is in the center of the
rear bumper.
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Vehicles With a Trailer Hitch
E310718
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Any physical actions that mimic a
kicking motion such as splashing water,
trailer chains or vacuum hoses may cause
the hands-free liftgate to activate. Switch
the power liftgate off through your vehicle
settings or keep the passive key away from
the rear bumper detection area.
SETTING THE LIFTGATE OPENING HEIGHT (IF EQUIPPED)
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate stops moving, you
can manually move it to the desired height.
3. Press and hold the control button on
the liftgate until a tone sounds,
indicating programming is complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
4. The power liftgate now opens at the
programmed height. To change the
programmed height, repeat the steps.
Note: You can fully open the liftgate by
manually pushing it upward to the
maximum open position if it opens in a
lower position.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
E138633
With the transmission in park
(P), press the button on the
instrument panel.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
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CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
E138636
Press and release the liftgate button.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE USING
THE REMOTE CONTROL
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
E267940
Press the button twice within
three seconds.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE HANDS-FREE
LIFTGATE (If Equipped)
Make sure you have the remote control
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
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E300799
3. The liftgate closes.
Avoid the following actions when using the
hands-free opening feature:
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
Vehicles Without a Trailer Hitch
E310717
The detection area is in the center of the
rear bumper.
Vehicles With a Trailer Hitch
E310718
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Note: Allow the power system to close the
liftgate. Manually pushing the liftgate may
activate the system’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
STOPPING THE LIFTGATE MOVEMENT
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button on
the liftgate.
• Pressing the liftgate control button
inside the vehicle.
• Pressing the liftgate button on the
remote control twice.
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• Pressing the liftgate button on an
authorized device.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion.
LIFTGATE OBSTACLE DETECTION
Closing the Liftgate
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: To prevent accidental obstacle
detection, let the power liftgate close
completely before you enter your vehicle.
Opening the Liftgate
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
LIFTGATE – TROUBLESHOOTING
LIFTGATE – WARNING LAMPS
E162453
Illuminates when the liftgate is
not completely closed.
LIFTGATE – INFORMATION MESSAGES
ActionMessage
The liftgate is not completely closed. Close the liftgate.Liftgate Ajar
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LIFTGATE – FREQUENTLY ASKED
QUESTIONS
Why won't my power liftgate function?
It can happen in freezing conditions or
when parking on downhill slopes. Make
sure the power liftgate is enabled.
Make sure the transmission is in park
(P), ensure nothing is obstructing the
liftgate path and there is not excessive
weight on the liftgate. If there are
continued issues, the battery voltage
may be low or there may be other
system issues. See an authorized
dealer.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTITHEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTITHEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The anti-theft alarm system warns you of
an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
• If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT IS THE BATTERY BACKUP
ALARM (If Equipped)
The battery backup alarm is an additional
alarm sounder that has its own battery. It
can detect if the vehicle battery is
disconnected to overcome the alarm
system.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when your
vehicle is switched off.
Lock your vehicle with your remote control
to arm the alarm.
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DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
• Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm.
Note: Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
1. Press Settings on the touchscreen.
2. Press Vehicle.
3. Press Alarm System.
4. Press Motion Sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
1. Press Settings on the touchscreen.
2. Press Vehicle.
3. Press Alarm System.
4. Switch Ask on Exit on or off.
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SECURITY – TROUBLESHOOTING
SECURITY – INFORMATION MESSAGES
DetailsMessage
The system has not detected a correctly coded key.No Key Detected
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Starting System Fault
Displays when the alarm has been triggered due to unauthorized entry.
Vehicle Alarm To Stop
Alarm, Start Vehicle.
Alarm Announcement
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SECURITY – FREQUENTLY ASKED
QUESTIONS
What should I do if there is any
potential alarm problem with my
vehicle?
Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable
to start with a correctly coded key?
Have your vehicle checked as soon as
possible.
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ADJUSTING THE STEERING WHEEL
Adjusting the Steering Wheel
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 132).
E191039
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
E191047
3. Lock the steering column.
ADJUSTING THE STEERING WHEEL - VEHICLES WITH: POWER ADJUSTABLE STEERING COLUMN
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 132).
E261582
Press the top or bottom of the control to
move the steering wheel up or down.
Press the front or rear of the control to
move the steering wheel in or out.
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RESETTING THE STOPPING POSITION - VEHICLES WITH: POWER ADJUSTABLE STEERING COLUMN
Note: The steering wheel stops when it
detects an obstruction. This sets a new
stopping position.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing
the motion of the steering column.
2. Press and hold the steering column
control until the steering column stops
moving.
3. Press the steering column control
again.
Note: The steering column may start to
move again.
4. When the steering column stops,
continue holding the control for a few
seconds.
5. Repeat for each direction, as necessary.
HORN
E270945
Press on the center of the
steering wheel near the horn icon
to activate the horn.
SWITCHING THE HEATED STEERING WHEEL ON AND OFF
(IF EQUIPPED)
E369755
To activate the heated steering
wheel, press the button on the
touchscreen near the climate
controls. The button illuminates when the
heated steering wheel is on. To turn it off,
press the heated steering wheel button
again.
Note: The engine must be running to use
the heated steering wheel.
Note: A sensor regulates the temperature
of the steering wheel.
Note: Depending on the remote start
settings, the heated steering wheel may
remain on after remote starting your vehicle.
It may also turn on when you start your
vehicle if it was on the last time the engine
was switched off.
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WIPERS
WIPER PRECAUTIONS
Do not operate the wipers on a dry
windshield. This could scratch the glass or
damage the wiper blades. Use the
windshield washers before wiping a dry
windshield.
Fully defrost the windshield before you
switch the windshield wipers on.
Switch the windshield wipers off before
entering a car wash.
SWITCHING WINDSHIELD WIPERS
ON AND OFF
Front and Rear Wiper Stalk
Courtesy Wipe
E197525
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Push the lever up or down to
operate the windshield wipers.
AUTOWIPERS (IF EQUIPPED)
WHAT ARE AUTOWIPERS
Rain Sensing Wipers
Autowipers turns on and controls the
speed and frequency of the windshield
wipers.
AUTOWIPERS SETTINGS
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Wipers.
4. Switch Rain Sensing on or off.
Note: When you switch the feature off, the
wipers do not operate based on the rain
sensor. When you switch on the windshield
wipers to the intermittent wipe position with
the feature off, the wipers use the wipe
speed set by the rotary control.
ADJUSTING THE SENSITIVITY OF
THE RAIN SENSOR
E331276
High sensitivity.A
Low sensitivity.B
Use the rotary control to set the sensitivity
of the rain sensor.
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When you select high sensitivity, the wipers
operate when the sensor detects a small
amount of water on the windshield.
When you select low sensitivity, the wipers
operate when the sensor detects a large
amount of water on the windshield.
SWITCHING THE REAR WINDOW WIPER ON AND OFF
Front and Rear Wiper Stalk
E171615
Intermittent wipe.A
Continuous wipe.B
Rear window wiper off.C
REVERSE WIPE
WHAT IS REVERSE WIPE
Reverse wipe turns on the rear window
wiper when you shift into reverse (R) and
the windshield wipers are on.
REVERSE WIPE SETTINGS
1. Using the instrument cluster controls
on the steering wheel, select Settings.
2. Select Vehicle.
3. Select Wipers.
4. Switch Reverse Wiper on or off.
CHECKING THE WIPER BLADES
Improving Your Windshield Wiper
Performance
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
REPLACING THE FRONT WIPER BLADES
Make sure your vehicle is off before
beginning this procedure.
E129990
1. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Do not hold the wiper blade to lift the
wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Slightly rotate the wiper blade.
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3. Remove the wiper blade.
4. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
REPLACING THE REAR WIPER BLADES
E271380
1. Lift the wiper arm.
Note: Do not hold the wiper blade to lift the
wiper arm.
2. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
3. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
WASHERS
WASHER PRECAUTIONS
WARNING: If you operate your
vehicle in temperatures below 41°F
(5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Do not operate the washers when the
washer reservoir is empty. This could cause
the washer pump to overheat.
Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects
hit the windshield.
USING THE WINDSHIELD WASHER
E197528
E270967
Pull the lever toward you to
operate the windshield washer.
Note: A courtesy wipe occurs a short time
after the wipers stop to clear any remaining
washer fluid when switched on. See
Switching the Courtesy Wipe On and Off
(page 97).
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