Ford E-450 2021, E-350 2021 Owner’s Manual

2021 E-SERIES Owner’s Manual

ford.caowner.ford.com

December 2019

First Printing

Litho in U.S.A.

MC2J 19A321 AA

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 201910 20191023173703

California Proposition 65

WARNING: Operating, servicing and

maintaining a passenger vehicle or off-highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction

About This Manual ..........................................5

Symbols Glossary ............................................5

Data Recording ..................................................7

Perchlorate ........................................................11

Ford Credit ........................................................12

Replacement Parts Recommendation

............................................................................12

Special Notices ...............................................12

Mobile Communications Equipment

...........................................................................14

Environment

Protecting the Environment .......................15

At a Glance

Instrument Panel ...........................................16

Child Safety

General Information ......................................17

Installing Child Restraints ...........................19

Booster Seats .................................................23

Child Restraint Positioning ........................25

Seatbelts

Principle of Operation ..................................27

Fastening the Seatbelts .............................28

Seatbelt Height Adjustment ....................30

Seatbelt Warning Lamp and Indicator

Chime ............................................................30

Child Restraint and Seatbelt

Maintenance ................................................31

Seatbelt Extensions ......................................31

Supplementary Restraints

System

Principle of Operation ..................................32

Driver and Passenger Airbags ...................33

Crash Sensors and Airbag Indicator .......37

Airbag Disposal ..............................................38

Keys and Remote Controls

General Information on Radio

Frequencies .................................................39

Remote Control .............................................39

Replacing a Lost Key or Remote Control

...........................................................................41

Doors and Locks

Locking and Unlocking ................................42

Security

Passive Anti-Theft System ........................45

Steering Wheel

Adjusting the Steering Wheel ...................47

Cruise Control - Vehicles With: Adaptive

Cruise Control .............................................47

Cruise Control - Vehicles With: Cruise

Control ..........................................................48

Information Display Control .....................48

Horn ...................................................................48

Wipers and Washers

Windshield Wipers .......................................49

Windshield Washers ....................................49

Lighting

General Information ....................................50

Lighting Control .............................................50

Autolamps ........................................................51

Instrument Lighting Dimmer .....................51

Daytime Running Lamps .............................51

Direction Indicators .......................................52

Automatic High Beam Control

What Is Automatic High Beam Control

...........................................................................53

Switching Automatic High Beam Control

On and Off ...................................................53

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Automatic High Beam Control Indicators

...........................................................................53

Overriding Automatic High Beam Control

..........................................................................54

Windows and Mirrors

Power Windows .............................................55

Exterior Mirrors ...............................................55

Interior Mirror ..................................................56

Sun Visors ........................................................56

Instrument Cluster

Gauges ...............................................................57

Warning Lamps and Indicators ...............60

Audible Warnings and Indicators ............62

Information Displays

General Information .....................................63

Information Messages ................................66

Climate Control

Manual Climate Control .............................70

Hints on Controlling the Interior Climate

............................................................................71

Rear Passenger Climate Controls ............72

Seats

Sitting in the Correct Position ...................73

Head Restraints ..............................................73

Manual Seats ..................................................74

Power Seats .....................................................75

Auxiliary Power Points

Auxiliary Power Points .................................76

Starting and Stopping the

Engine

General Information .....................................78

Ignition Switch ................................................78

Starting a Gasoline Engine ........................78

Engine Block Heater ....................................80

Fuel and Refueling

Safety Precautions .......................................82

Fuel Quality - E85 .........................................82

Fuel Quality - Gasoline ...............................84

Running Out of Fuel .....................................84

Refueling ..........................................................85

Fuel Consumption ........................................86

Engine Emission Control

Emission Law .................................................88

Catalytic Converter ......................................89

Transmission

Automatic Transmission ............................92

Rear Axle

Limited Slip Differential .............................96

Brakes

General Information .....................................97

Hints on Driving With Anti-Lock Brakes

...........................................................................97

Parking Brake .................................................98

Hill Start Assist ..............................................98

Traction Control

Principle of Operation ...............................100

Using Traction Control ..............................100

Parking Aids

Rear View Camera .......................................101

Cruise Control

What Is Cruise Control ..............................103

Switching Cruise Control On and Off

.........................................................................103

Setting the Cruise Control Speed .........103

Canceling the Set Speed ..........................103

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Table of Contents

Resuming the Set Speed .........................104

Cruise Control Indicators ..........................104

Using Adaptive Cruise Control ...............104

Driving Aids

Driver Alert ........................................................111

Lane Keeping System ..................................112

Steering ............................................................115

Pre-Collision Assist ......................................116

Load Carrying

Load Limit ......................................................120

Towing

Towing a Trailer .............................................125

Recommended Towing Weights ...........126

Essential Towing Checks ..........................130

Towing the Vehicle on Four Wheels ......136

Driving Hints

Breaking-In .....................................................137

Reduced Engine Performance ................137

Economical Driving ......................................137

Driving Through Water ...............................138

Floor Mats ......................................................138

Roadside Emergencies

Roadside Assistance .................................140

Hazard Flashers ............................................141

Fuel Shutoff ....................................................141

Jump Starting the Vehicle ........................142

Transporting the Vehicle ...........................143

Customer Assistance

Getting the Services You Need ...............145

In California (U.S. Only) ............................146

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only) ......................147

Getting Assistance Outside the U.S. and

Canada ........................................................148

Ordering Additional Owner's Literature

.........................................................................149

Reporting Safety Defects (U.S. Only)

.........................................................................149

Reporting Safety Defects (Canada Only)

.........................................................................150

Fuses

Fuse Specification Chart ...........................151

Changing a Fuse ..........................................159

Maintenance

General Information ....................................161

Opening and Closing the Hood ...............161

Under Hood Overview ...............................162

Engine Oil Dipstick ......................................163

Engine Oil Check ..........................................163

Oil Change Indicator Reset ......................164

Engine Coolant Check ...............................165

Automatic Transmission Fluid Check

........................................................................169

Brake Fluid Check ..........................................171

Power Steering Fluid Check .....................172

Washer Fluid Check .....................................173

Fuel Filter .........................................................173

Changing the 12V Battery ..........................173

Checking the Wiper Blades ......................174

Changing the Wiper Blades .....................175

Adjusting the Headlamps .........................175

Removing a Headlamp ..............................176

Changing a Bulb ............................................177

Changing the Engine Air Filter .................178

Vehicle Care

General Information ...................................180

Cleaning Products ......................................180

Cleaning the Exterior .................................180

Waxing .............................................................182

Cleaning the Engine ....................................182

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Table of Contents

Cleaning the Windows and Wiper Blades

.........................................................................182

Cleaning the Interior ...................................183

Cleaning the Instrument Panel and

Instrument Cluster Lens .......................183

Cleaning Leather Seats .............................184

Repairing Minor Paint Damage ..............185

Cleaning the Wheels ..................................185

Vehicle Storage ............................................185

Wheels and Tires

General Information ...................................188

Tire Care ..........................................................189

Using Snow Chains ....................................207

Tire Pressure Monitoring System .........208

Changing a Road Wheel ............................213

Technical Specifications ...........................217

Capacities and Specifications

Engine Specifications ................................219

Motorcraft Parts ...........................................219

Vehicle Identification Number ................221

Transmission Code Designation ............222

Capacities and Specifications ...............223

Bulb Specification Chart ..........................232

Connected Vehicle

Connected Vehicle Requirements ........234

Connected Vehicle Limitations .............234

Connecting the Vehicle to a Mobile

Network ......................................................234

Connected Vehicle – Troubleshooting

........................................................................234

Audio System

General Information ..................................235

Audio Unit ......................................................235

Digital Radio .................................................238

Connecting a Bluetooth Device ............240

Satellite Radio ..............................................241

Streaming Bluetooth Audio ....................243

Playing Media From a USB Device .......243

USB Port ........................................................244

Using Voice Recognition ..........................244

Accessories

Accessories ...................................................245

Auxiliary Switches ......................................246

Ford Protect

Ford Protect ..................................................248

Scheduled Maintenance

General Maintenance Information ......250

Normal Scheduled Maintenance ..........253

Special Operating Conditions Scheduled

Maintenance ............................................255

Scheduled Maintenance Record ...........257

Appendices

Electromagnetic Compatibility .............267

End User License Agreement ................269

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Table of Contents

ABOUT THIS MANUAL

Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

E270480

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

E270945

Horn control

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

E138639

Stability control

E163957

Hill descent control

E272858

Trail control

Windshield wiping system

Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect

wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print, but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

• Operating states of system components, for example, fuel level, tire pressure and battery charge level.

• Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.

• Events or errors in essential systems, for example, headlamps and brakes.

• System responses to driving situations, for example, airbag deployment and stability control.

• Environmental conditions, for example, temperature.

Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the

steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe.

Comfort and Convenience Data

Data recorded includes, for example:

• Seat and steering wheel position.

• Climate control settings.

• Radio presets.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

Entertainment Data

Data recorded includes, for example:

• Music, videos or album art.

• Contacts and corresponding address

book entries.

• Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

Vehicles With a Connectivity Device (If Equipped)

E314755

The connectivity device has a SIM. The connectivity device was

enabled when your vehicle was built and periodically sends messages to stay connected to the cell phone network. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the connectivity device. Cell phone network service providers could have access to additional information, for example, cell phone network tower identification.

Note: The connectivity device continues to send this information unless you disable the connectivity device. To find out more about having the connectivity device disabled, contact the Ford Customer Relationship Center. Disabling this connectivity device is permanent. See Connected Vehicle (page

234).

If FordPass is connected to your vehicle, Ford also receives additional information, for example, location and vehicle data. See FordPass Terms and Privacy Policy. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.

Note: To stop the connectivity device from sharing this information, for example, location and vehicle data, see your Connectivity Settings through the FordPass app. You may also remove the vehicle from your FordPass account.

Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.

Note: To find out if your vehicle has a connectivity technology, visit

www.FordConnected.com.

Note: If you plan to no longer use your vehicle, for example, by selling or donating it, remember to remove the vehicle from your FordPass account. If you recently purchased the vehicle and want to disable connectivity, please contact the Ford Customer Relationship Center through the FordPass app or by using the e-mail address on the local Ford website.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system.

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information.

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, refer to your local Ford website.

Note: To find out if your vehicle has a connectivity technology, visit

www.FordConnected.com.

Vehicles With an Emergency Call System

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.

Note: You cannot deactivate emergency call systems that are required by law.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

FORD CREDIT

US Only

Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.

For assistance call 1-800-727-7000, or for more information about Ford Credit and access to the online Account Manager tool, visit www.ford.com/finance.

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts. For additional information, refer to the terms and conditions of the Ford Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

WARNING: You risk death or

serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

WARNING: Never place front seat mounted rear-facing child or infant seats in front of an active passenger airbag.

Fleet Telematics Modem (If Equipped)

The onboard modem provides access to data to support telematics services such as location, speed, idle time, fuel, vehicle diagnostics and maintenance alerts. To explore data, telematics services, third party service provider support and to manage existing telematics accounts, refer to www.commericalsolutions.ford.com or call 833-FCS-FORD.

Note: This is not available with FordPass Connect.

FordPass Connect (If Equipped)

With a FordPass Connect-equipped vehicle, you can use FordPass to track your vehicle’s location and remotely access vehicle features such as start, lock and unlock and vehicle status including fuel level and approximate mileage. Message and data rates may apply. Services may be limited by mobile phone network coverage area. For additional information, refer to www.fordpass.com.

On Board Diagnostics Data Link Connector

WARNING: Do not connect

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

Notice to Owners of Pickup Trucks and Utility Type Vehicles

WARNING: Utility vehicles have a

significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Manual carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

Using your Vehicle as an Ambulance

If your light truck has the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book and the Qualified Vehicle Modifiers (QVM) Guidelines as well as pertinent supplements. For additional information, please contact the Truck Body Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting Contact Us or by phone at 1–877–840–4338.

Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the emissions warranties. In addition, ambulance usage without the preparation package could cause high underbody temperatures, over-pressurized fuel and a risk of spraying fuel, which could lead to fires.

If your vehicle has the Ford Ambulance Preparation Package, it will be indicated on the Safety Compliance Certification Label. The label is on the driver side door pillar or on the rear edge of the driver door. You can determine whether the ambulance manufacturer followed Ford’s recommendations by directly contacting that manufacturer.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while

distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For additional information about our sustainability progress and initiatives, visit

www.sustainability.ford.com.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Environment

INSTRUMENT PANEL

E307562

Direction indicators. See Direction Indicators (page 52). Wiper lever. See Windshield Wipers (page 49).

Information display control. See Information Display Control (page 48).B Instrument cluster. See General Information (page 63).C Gearshift lever. See Automatic Transmission (page 92).D Auxiliary switches. See Auxiliary Switches (page 246).E Audio unit. See Audio Unit (page 235).F Passenger airbag deactivation indicator. See Driver and Passenger Airbags

(page 33).

Hazard flasher switch. See Hazard Flashers (page 141).H Climate control. See Manual Climate Control (page 70).I Ignition. See Ignition Switch (page 78).J Horn.K Steering wheel adjustment. See Adjusting the Steering Wheel (page 47).L Cruise control. See Cruise Control (page 103).M Lighting control. See Lighting Control (page 50).N

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

Recommendations for Safety Restraints for Children

Recommended Restraint

Type

Child Size, Height, Weight, or AgeChild

Use a child restraint

(sometimes called an

infant carrier, convertible

seat, or toddler seat).

Children weighing 40 lb (18 kg) or less

(generally age four or younger).

Infants or

toddlers

Use a belt-positioning

booster seat.

Children who have outgrown or no longer

properly fit in a child restraint (generally

children who are less than 57 in (1.45 m)

tall, are greater than age four and less

than age 12, and between 40 lb (18 kg)

and 80 lb (36 kg) and upward to 100 lb

(45 kg) if recommended by your child

restraint manufacturer).

Small children

Use a vehicle seatbelt having the lap belt snug and low across the hips,

shoulder belt centered

across the shoulder and

chest, and seat backrest

upright.

Children who have outgrown or no longer

properly fit in a belt-positioning booster

seat (generally children who are at least

57 in (1.45 m) tall or greater than 80 lb

(36 kg) or 100 lb (45 kg) if recommended

by child restraint manufacturer).

Larger children

• You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.

• When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

INSTALLING CHILD RESTRAINTS

Child Seats

E142594

Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a

rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child restraint with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that seating position.

• Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat in the upright position before you install the child restraint.

• Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

E142528

1. Position the child restraint in a seat with a combination lap and shoulder belt.

E142529

2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together.

E142530

3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure that you did not twist the belt webbing.

E142531

4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

E142875

5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

E142533

8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once you add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will help to remove remaining slack from the belt.

9. If the child restraint has a tether strap, attach it.

E142534

10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place.

To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.

We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

Using Tether Straps

Many forward-facing child restraints include a tether strap which extends from the back of the child restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older child restraints. Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your child restraint does not reach the appropriate top tether anchor in the vehicle.

Attach the tether strap only to the tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

Note: Do not tighten the tether strap

enough to lift the child restraint off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching the vehicle seat gives the best protection in a severe crash.

Perform the following steps to install a child restraint with tether anchors:

E319169

You can attach the tether directly to the rear of the front seat.

1. Adjust the front passenger seat fully forward.

2. Route the child restraint tether strap over the back of the front passenger seat as shown.

E190811

3. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child restraint may not be retained properly in the event of a crash.

4. Adjust the front passenger seat to the full rearward position.

5. Tighten the child restraint tether strap according to the manufacturer’s instructions.

If you do not properly anchor the child restraint, the risk of a child being injured in a crash greatly increases.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

BOOSTER SEATS

WARNING: Do not put the shoulder

section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.

Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).

Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:

E142595

• Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?

• Can the child sit without slouching?

• Does the lap belt rest low across the

hips?

• Is the shoulder belt centered on the shoulder and chest?

• Can the child stay seated like this for the whole trip?

Always use booster seats in conjunction with your vehicle lap and shoulder belt.

Types of Booster Seats

E68924

• Backless booster seats

If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

E70710

• High back booster seats

If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice.

Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.

E142596

E142597

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.

CHILD RESTRAINT POSITIONING

WARNING: Do not place a

rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions

and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.

WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.

WARNING: Do not use pillows, books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.

WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.

WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

Recommendations for Attaching Child Restraints

Use Any Attachment Method as Indicated Below by X.

Restraint Type

Seatbelt Only

Seatbelt and Top

Tether Anchor

Combined Weight of

Child and Child

Restraint

XUp to 65 lb (29.5 kg)

Rear-facing

child restraint

XOver 65 lb (29.5 kg)

Rear-facing

child restraint

XUp to 65 lb (29.5 kg)

Forward-facing

child restraint

XOver 65 lb (29.5 kg)

Forward-facing

child restraint

We recommend using a top tether if the child restraint has one, and the child restraint

manufacturer recommends its use.

Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Head Restraints (page 73).

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Child Safety

PRINCIPLE OF OPERATION

WARNING: Always drive and ride

with the seat backrest upright and the lap belt snug and low across the hips.

WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained.

WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash which may result in serious injury or death.

WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death.

WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.

WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a safety belt.

WARNING: Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person.

WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.

WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them.

WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident.

All seating positions in this vehicle have lap and shoulder safety belts. All occupants of the vehicle should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.

The safety belt system consists of:

• Lap and shoulder safety belts.

• Shoulder safety belt with automatic

locking mode, (except driver safety belt).

E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing

Seatbelts

+ 271 hidden pages