Follett UCD100A30ADACF User Manual

Tempo™

Undercounter Ice Machine Bin

Operation and Service Manual

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide
carefully before you begin your installation.

Should you need technical help, please call our Technical Service group at [phone] or [phone].

Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.

Getting Started

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

Installation and Service Videos:

www.follettice.com/servicevideolibrary

01299049R03

CAUTION!

§ CALIFORNIA PROPOSITION 65

– This product contains chemicals known to the state of California to cause cancer and birth defects or

other reproductive harm. www.P65warnings.CA.gov

§ Your product contains R600a (Isobutane) which is a ammable hydrocarbon. It is safe for regular use. Do not
use sharp objects to expedite defrosting. Do not service without consulting the “R600a specications” section
included in the User Guide. Do not damage the refrigerant circuit.

§ This equipment is to be installed with adequate backow protection to comply with applicable federal, state,
and local codes.

§ Do not tilt unit further than 30° off vertical during uncrating or installation.

§ Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If
access to this area is required, power to unit must be disconnected rst.

§ This appliance is not suitable for installation in an area where a water jet could be used.

§ This appliance must not be cleaned by a water jet.

§ User maintence should not be done by children.

§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard
capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).

§ Prior to operation clean the dispenser in accordance with instructions found in this manual.

§ Do not block air intake or exhaust.

§ This appliance should be permanently connected by a qualied person in accordance with application codes.

§ A qualied person shall provide a readily accessible disconnect device incorporated into the xed wiring.

§ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.

§ This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory,
or mental capabilities, or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children should be
supervised to ensure that they do not play with the appliance.

§ This appliance is designed for commercial use.

§ WARNING! To avoid a hazard due to instability of the appliance, it must be xed in accordance with the
instructions.

§ Warranty does not cover exterior or outside installations.

§ To reduce risk of shock, disconnect power before servicing.

§ Connect to potable water supply only.

§ Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

§ Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

2 Tempo Undercounter Ice Machine Bin

Before You Begin

If needed, the serial number of your dispenser can be found by opening the door and locating the serial number
label at the top right inside of the machine.

Note: For indoor use only. Designed for commercial use. Follett is not able to provide in-house services for

residential installations.

Model congurations

Ice storage capacity Height Filter ¹ Drain Pump Item number

34.12"

30 lb

(13.6kg)

¹ Internal lter is a 5 micron particle and carbon lter.

(86.7cm)

32.00" (81.3cm) for
ADA applications

No Ye s UCD100A30-NF

Ye s Ye s UCD100A30-CF

No No UCD100A30ADA-NF

Ye s No UCD100A30ADA-CF

Tempo Undercounter Ice Machine Bin 3

Specications

Dimensions

Width Depth Height* Unit Shipping Weight

UCD100A30-NF
UCD100A30-CF

UCD100A30ADA-NF
UCD100A30ADA-CF

* Leveling legs, adjustable up to 0.25" (6.4 mm).

Ambient Information

CAUTION!

This unit is for indoor use only. Designed for commercial use. Follett is not
able to provide in-house services for residential installations.

Air Temperature

Water Temperature 90 F (32.2 C) 40 F (4.5 C)

Water Pressure 70 psi (483 kpa) 10 psi (69 kpa)

Relative Humidity 55% at 78 F (25.5 C)

* Use outside of these limitations is misuse and will void warranty.

†

Best performance is achieved between 80 F (27 C) and 50 F (10 C).

†

14.96" (38.0 cm) 24.38" (61.9 cm) 34.12" to 35.12"
(86.7 cm to 89.2 cm)

14.96" (38.0 cm) 24.38" (61.9 cm) 32.00" to 33.00"
(81.3 cm to 83.8 cm)

Maximum* Minimum*

100 F (38 C) 50 F (10 C)

101 lb (45.8 kg)

101 lb (45.8 kg)

Plumbing

§ Water Inlet: 1/4" compression

§ 3/8" braided drain hose (8' (2.4 m) provided)

§ Water shut-off recommended within 5 ft (1.5 m) of dispenser

§ This equipment is to be installed with adequate backow protection to comply with applicable federal, state, and
local codes.

4 Tempo Undercounter Ice Machine Bin

Water

WARNING!

Connect to potable water supply only.

§ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)

§ Not recommended for use with softened water

§ Ingress Protection (IP) rating: IPX0 (no protection)

Clearances

§ Do not obstruct front grille air ow

§ 2.00" (5.08 cm) behind

Electrical

§ 115 V, 60 Hz, 1 phase, 2A.

§ Connect to dedicated 15 amp circuit, fuse or breaker.

§ 6' (1.8 m) cord with 90° rounded type B plug.

§ Must be grounded - requires 3-prong outlet. Do not remove ground.

§ A GFCI (ground fault circuit interrupter) is usually not required for xed location appliances and is not

recommended for your unit because it could be prone to nuisance tripping.

Refrigeration

WARNING!

Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.

§ Refrigerant

– R600a – 1.59 ounces (45 grams)

Tempo Undercounter Ice Machine Bin 5

Tempo Detailed Drawing

air exhaust

W1

air inlet

H2

H1

D2

D1

D3

C3

C2

C1

W1 Width 14.96" (38.0 cm)
D1 Depth without handle 22.56" (57.3 cm)
D2 Depth including handle 24.38" (61.9 cm)
D3 Kick recess depth 3.88" (9.86 cm)
H1 Height – Standard model 34.12" to 35.12" (86.7 cm to 89.2 cm)
H1 Height – ADA model 32.00" to 33.00" (81.3 cm to 83.8 cm)
H2 Kick recess height 3.50" (8.89 cm)

Ventilation clearance Do not obstruct front grille air flow
Service clearance 2.00" (5.08 cm) behind

3.125"

7.5"

(19.1 cm)

(10.2 cm)

Drain

4"

Water Line

(19.1 cm)

Power Cord

6' (1.83 m)

7.5"

(8.0 cm)

4"

(10.2 cm)

2"
(5.1 cm)

C1 115 V/60/1 electrical 2 amps.
Connect to dedicated
15 amp circuit, fuse or
breaker.
6’ (1.8 m) cord with 90°
rounded type B plug.

C2 Water inlet 1/4" compression
C3 Drain 3/8" braided drain hose

(8' (2.4 m) provided)

6 Tempo Undercounter Ice Machine Bin

Site Preparation

Your product has been designed for either freestanding or built-in installation. When built-in, your unit does not
require additional air space for top, sides, or rear. However, the front grille must NOT be obstructed, and clearance
is required for an electrical connection in the rear.

Unit can NOT be installed behind a closed cabinet door. If you would like to align the face of the unit with
other adjacent cabinet doors, you may need to alter the wall just behind the drain connection on the unit to
accommodate the drain.

NOTE: To meet sanitary requirements in some areas, units must be built-in.

Cutout Dimensions

Preferred location
for electrical outlet
is in an adjacent
cabinet.

34.25"

(87.0 cm)

to

35.25"

(88.9 cm)

24" (61.0 cm)

15.25"(38.7 cm)*

* 15" (38.1 cm) cutout width sufficient if door protrudes beyond adjacent cabinetry.

Installation

CAUTION!

No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.

§ This equipment is to be installed with adequate backow protection to comply with applicable federal, state, and

local codes.

§ The water pressure should be between 10 psi (69 kpa) and 70psi(483kpa).

§ The water line MUST have a shut-off valve in the supply line.

§ The water line should be looped into 2 coils. This will allow the unit to be removed for cleaning and servicing.

§ Make certain that the drain and water line are not pinched or damaged during installation.

§ A clearance of at least 3" (7.6 cm) is required behind the dispenser for electrical connection, and drain.

§ Use caution when handling back panel. The edges could be sharp.

Tempo Undercounter Ice Machine Bin 7

NOTE: To meet sanitary requirements in some areas, installer must

leave sufficient length (waterline, drain line, power cord) to
permit the equipment to be moved for cleaning.Turn off water
supply and disconnect electrical supply to product prior to
attempting installation.

1. Remove the back panel.

2. Thread water line through back panel hole (with bushing).

§ The water valve uses a standard 1/4" (6.35 mm) compression tting.
Water line not included.

– The water line should be looped into 2 coils. This will allow the unit

to be removed for cleaning and servicing. Make certain that the
tubing is not pinched or damaged during installation.

Fig. 1

3

3. Locate water valve inlet and connect to valve.

4. Turn on water supply and check for leaks.

5. Reinstall back panel.

6. The maximum lift for the drain pump is 10 feet. This must be done as

close to the rear of the unit as possible.

Door Swing

1. 2.25" (57 mm) clearance is recommended from wall on hinge side

to allow the door to open 90°.

2. Units have a zero clearance when installed adjacent to cabinets.

Fig. 2

Fig. 3

4

2.25" MIN

(57 mm MIN)

Wall

8 Tempo Undercounter Ice Machine Bin

90°

Door Swing

Hinge Cover

Hinge cover included with the literature bag is optional.

1. Press hinge cover squarely over hinge.

Fig. 4

Hinge Cover

To Reverse the Door (if required)

Remove top hinge and door:

1. Hold door to keep it from falling.

2. Remove top hinge from cabinet using a Torx T-25 screwdriver to

remove three screws. Set aside and save.

3. Remove door by tilting forward and lifting door off bottom hinge.
Retain shoulder washers; they will be reused.

4. Remove three screws from hinge holes on the opposite side.
Reinstall into holes where the hinge was removed.

Fig. 5

Fig. 6

Remove Bottom Hinge

1. Remove bottom hinge from cabinet using a T-10 TORX screw driver

to remove three screws.

2. Remove corresponding screws on opposite side of cabinet. On
some models there may be a nut behind one or both screws on
either side.

Tempo Undercounter Ice Machine Bin 9

Fig. 7

Install Bottom Hinge

1. Install two or three screws, depending on model. Replace nuts if

used.

Prepare Door for Reinstallation

1. Remove gasket.

2. Rotate gasket 180° and press rmly into the gasket channel, starting

at the corners.

3. Rotate door 180° to reverse.

Fig. 8

Install Top Hinge and Door

1. Install hinge with longer straight edge aligned to outside edge of

cabinet. Do not tighten

2. Lift the door on to the bottom hinge.

3. Align edge of the hinge with the outer edge of the unit.

4. Tighten three hinge screws.

Align and adjust the door: Align and adjust the door (see DOOR

ALIGNMENT AND ADJUSTMENT).

Fig. 9

Door Alignment and Adjustment

Align and adjust the door if it is not level or is not sealing properly. If the door is not sealed, the unit may not cool
properly, or excessive frost may form in the interior.

Properly aligned, the door’s gasket should be rmly in contact with the cabinet all the way around the door (no
gaps). Carefully examine the door’s gasket to ensure that it is rmly in contact with the cabinet. Also make sure
the door gasket is not pinched on the hinge side of the door.

To align and adjust the door:

1. Gently pry off hinge cover from top of unit.

2. Loosen (do not remove) top and bottom hinge screws using a Torx T-25 screwdriver.

3. Align door squarely with cabinet.

4. Make sure gasket is rmly in contact with cabinet all the way around the door (no gaps).

5. Tighten bottom hinge screws.

6. Tighten top hinge screws and replace hinge cover.

10 Tempo Undercounter Ice Machine Bin

Leveling Information

Installation Tip

Note: If the room oor is higher than the oor in the cutout opening,

adjust the rear legs to achieve a total unit rear height of 1/10"
(2.54 mm) less than the opening’s rear height. Shorten the unit
height in the front by adjusting the front legs. This allows the
unit to be gently tipped into the opening. Readjust the front legs
to level the unit after it is correctly positioned in the opening.

1. Use a level to conrm the unit is level. Level should be placed along

top edge and side edge as shown

Fig. 10

1

2. If the unit is not level, adjust the legs on the corners of the unit as
necessary.

NOTE: To meet sanitary requirements in some areas, units are supplied

with gliders so that unit can be removed easily for cleaning and
will have minimal adjustment.

3. Conrm the unit is level after each adjustment and repeat the

previous steps until the unit is level.

Set in Place

1. Plug in the power/electrical cord.

2. Gently push the unit into position. Be careful not to entangle the

cord or water and drain lines, if applicable.

3. Re-check the leveling from front to back and side to side. Make
any necessary adjustments. The unit’s top surface should be
approximately 1/8" (3 mm) below the countertop.

4. Install the anti-tip bracket.

5. Remove interior packing material and wipe out the inside of the unit

with a clean, water-dampened cloth.

6. Clean the unit prior to rst use (see the Cleaning section that
follows).

Fig. 11

Turn to Adjust

Tempo Undercounter Ice Machine Bin 11

Control Operation

Function Command Notes

ON/OFF

Enable Sabbath Mode

Disable Sabbath Mode

Clean Mode See “Cleaning” section

Press and release

Press and hold for 5 s and release

Press

and release

Unit will immediately turn ON or OFF

The °F/°C symbol will ash briey after 5s.
Interior light and display will go dark and remain
so until user resets mode - unit continues to
operate

Display and interior light return to normal
operation

Door Alert Notication

1. When the door is left open for more than 30 minutes:

§ Ice production will cease

§ A tone will sound for several seconds every minute

§ dr will appear in display

2. Close door to silence alert and reset (Ice production will resume if bin sensor is not satised).

First Use

Initial startup requires no adjustments. See CONTROL OPERATION section for more details.

1. Follett recommends discarding the ice produced during the rst two to three hours of operation to avoid
possible dirt or scale that may dislodge from the water line.

2. When plugged in, the unit will begin operating under the factory default settings. If the unit was turned off

during installation, simply press
and release.

and the unit will immediately switch on. To turn the unit off, press

Ice

The Nugget Ice Machine produces cylindrical bits of compressed ice approximately 3/4" x 1/2".

Ice is produced until the machine senses the bin is full. As ice slowly melts in the bin, the level of ice drops and ice
production resumes. This ensures a constant supply of fresh ice is always available.

12 Tempo Undercounter Ice Machine Bin

Cleaning

Dispenser

This ice machine has an automatic clean alert function.
The control will indicate CL in the display, approximately every six months with normal use, reminding you to

clean your unit. When
cleaning may be necessary. Cleaning removes lime scale, other mineral deposits, and sanitizes the machine. Poor
ice quality and reduced ice output are signs that cleaning is necessary. If the machine consistently requires more
frequent cleaning, consult a plumber to test the water quality and recommend appropriate treatment.

Under normal conditions, cleaning should be done when the display shows
at any time by pressing and holding the clean button for 10 seconds.

01 will appear in the display indicating the start of the cleaning process.

CL is displayed, ice production will continue. Depending on water conditions, more frequent

CL. You may initiate a cleaning cycle

You may override

CL in the display without cleaning by pressing and holding the +, –, and buttons for 10

seconds. ICE will scroll in the display and the cleaning reminder (CL) will be reset for another approximate six
month cycle. Failure to clean may reduce the quality and quantity of ice produced. Once the clean cycle begins,

it can be canceled by pressing

three times. Press once more to start making ice. The clean cycle will

automatically cancel if user fails to activate control at steps 7, 12, and 20 within 2 hours.

Required for cleaning:

§ Hose and funnel – provided with unit

§ Bucket and cleaning sponge

§ Clean potable water

§ SafeCLEAN Plus™ Cleaner

§ Water lter

Cleaning Process (approximate time: 40 minutes)

WARNING!

§ For protection, rubber gloves and safety goggles (and/or face shield) should be worn when handling

SafeCLEAN Plus™.

§ Do not use bleach, it will damage the dispenser.

1. Press and hold for 5 to 10 seconds.

2. 01 will appear in the display

3. Remove access shield

4. Remove all ice in bin

5. Remove any ice protruding from the ice dispenser tube

6. Insert the end of the cleaning tube (Fig. 12) into the ice dispenser;

Fig. 12

slowly pour in approximately 1 quart of hot potable water (100 F
minimum). This will melt ice inside the dispenser tube. It is normal
for some water to ow out of the ice dispenser tube and exit from

Cleaning Tube

and Funnel

Vent Tube

the vent tube while pouring. Omit this step if no ice is in the ice
dispenser tube.

Ice

Tube

Tempo Undercounter Ice Machine Bin 13

7. Press and release .

8. 02 will appear in the display.

9. Mix 4 ounces of SafeCLEAN Plus™ with 2 quarts of hot potable water (100 F minimum).

10. Wait until

03 appears in the display.

11. Using the funnel and cleaning tube, slowly pour 3/4 of the cleaning solution into the dispenser tube. Air
and some water will exit the vent tube. Remove cleaning tube.

12. Press and release

04 will appear in the display.

13.

.

14. The machine will circulate the solution, cleaning and sanitizing the internal components, for approximately
20 minutes.

15. While the machine is circulating the cleaning solution, use 1/2 of the remaining cleaning solution and a
sponge to wipe down the inside of the ice bin and scoop. Rinse thoroughly with clean potable water.

16. When

05 appears in the display, 3 soft tones will sound, indicating the cleaning phase is complete.

1 7. Remove water lter by rotating approximately 1/4 turn counterclockwise.

18. Use the remaining cleaning solution to wipe the manifold and

Fig. 13

surrounding area (Fig. 13). Rinse with clean potable water.

19. Using the hose and funnel, slowly pour 1.5 quarts (48 oz.) of clean,

potable water into the ice dispenser tube. Air and some water will

Manifold

exit the vent tube.

20. Install new water lter.

2 1. Press and release

.

22. 06 will appear in the display.

23. Reinstall shield and close door - no further action is required.

24. The machine will circulate water and perform a series of nal rinses

for approximately 15 minutes.

25. The unit wiIl resume making ice - indicated by 3 soft tones and

ICE

scrolling in the display. Discard ice collected during rst 10 minutes.

User Interface and Exterior Cabinet

26. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean

stainless steel panels with stainless steel cleaner.

14 Tempo Undercounter Ice Machine Bin