U300/UD300 Series Ice Dispensers
Order parts online
www.follettice.com
Single-sided dispensers
Model U300
Model U300B
Operation, Service and Parts Manual
Service Number A23719 to B22204
Model U300R400A/W
Model U300BR400A/W
Model U300R800A/W
Model U300BR800A/W
Dual-sided dispensers
Model UD300
Model UD300R400A/W Model UD300R800A/W
801 Church Lane • Easton, PA 18040, USA
Toll free (800) 523-9361 • (610) 252-7301
Fax (610) 250-0696 • www.follettice.com
208782R03
Welcome to Follett
Follett ice dispensers enjoy a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that
you take a moment to review this manual before using the dispenser. Should you have any questions or require
technical help at any point, please call our technical service group at (800) 523-9361 or (610) 252-7301.
Before you begin
Check your paperwork to determine which model you have. Following is an explanation of the different model
numbers in the U300 series.
U300BR400A
Condenser type – A = air-cooled, W = water-cooled
Remote icemaker(s) capacity and refrigerant – 400 = 400 lbs (181kg)/day, R404A
800 = 800 lbs (363kg)/day, R404A
absence of = manual ll unit
B = integral beverage cooling. Absence of a B = no integral beverage cooling.
Approximate storage capacity in lbs
Conguration – U = undercounter single-sided, UD = undercounter dual-sided
Important cautions
!
• Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of this
area at all times. If access to this area is required, power to unit must be disconnected rst.
• Follett manual load units accommodate most cube/cubelet ices up to 1" square and Follett
compressed nugget ice. Crushed, ake, bagged or congealed ice cannot be used. Use of these ices
can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before adding to
dispenser. If you have questions concerning your ice type, call Follett’s customer service group at
(800) 523-9361 or or ( 610) 252-7301.
• Follett recommends use of an activated carbon lter for units equipped with icemakers.
• Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
• Ice is food. Follow cleaning instructions to maintain cleanliness of delivered ice.
2
Electrical Specications – 115V, 60Hz, 1 phase
U300 series dispensers with remote icemaker(s) require separate circuit and
disconnect for each icemaker and dispenser.
!
Single-sided models
U300 – dispenser 6.0 amps
U300B – dispenser 7.0 amps
U300R400A/W – dispenser 6.0 amps, icemaker 11.0 amps
U300BR400A/W – dispenser 7.0 amps, icemaker 11.0 amps
U300R800A/W – dispenser 6.0 amps, icemakers 11.0 amps each
U300BR800A/W – dispenser 7.0 amps, icemakers 11.0 amps each
Dual-sided models
UD300 – dispenser 8.0 amps
UD300R400A/W – dispenser 8.0 amps, icemaker 11.0 amps
UD300R800A/W – dispenser 8.0 amps, icemakers 11.0 amps each
Note: Each icemaker and dispenser require separate circuit with electrical disconnect within
10 feet (6m). Equipment ground required. Standard electrical – 115V, 60 Hz, 1 phase. Max. fuse
dispenser – 15 amps; each icemaker – 20 amps.
On all models with remote icemaker(s), black wire on icemaker control board
!
LINE VAC terminal must be moved to 24V terminal.
Plumbing
Do not reduce size of drain lines or tie drains together.
!
Dispenser – all models
3/4" PVC slip t bin drain
1" PVC slip t drain pan drain(s)
1" PVC slip t beverage bath drain (units with beverage cooling only)
Note: Drains must be hard piped and insulated. Maintain 1/4" per foot (6mm per 304mm) min. slope
Icemaker – automatic load models only
1/4" FPT water in
1/2" MPT drain
3/8" FPT condenser inlet (water-cooled condenser only)
1/2" FPT condenser drain (water-cooled condenser only)
Note: Water disconnect within 10 feet (3m) of icemaker(s) is required for automatic load units
3
22"
(559mm)
30"
(762mm)
Beverage
lines enter
through
bottom
9"
(229mm)
9"
(229mm)
15"
(381mm)
10"
(254mm)
2.5"
(64mm)
7"
(178mm)
3" (77mm)
2"
(51mm)
Junction
boxes
32.375"
(823mm)
Ice waterbath
(U300BR5A/W,
U300BR10A/W
only)
3/4"
drain
1"
drains
8.5"
(216mm)
Ice
transport
tube entry
27.5"
(699mm)
Entrance
beverage
lines
Electric
conn.
17"
(432mm)
12" min
(305mm)
6" min
(153mm)
One icemaker –
Models U300R5A/W
U300BR5A/W
Two icemakers –
Models U300R10A/W
U300BR10A/W
40.875"
(1039mm)
54.875"
(1394mm)
25.25"
(642mm)
29.625"
(753mm)
ICE
Disp.
drains
18.875"
(480mm)
Dispenser only
with no icemaker
Model U300/U300B
U300 series single-sided dispensers
Required clearances:
• 60" (1524mm) for installation
• 49" (1245mm) for auger removal
Front view
Side view – ice dispense chute
4
12.125"
(308mm)
30"
(762mm)
8.5"
(216mm)
9"
(229mm)
9"
(229mm)
15"
(381mm)
27.5"
(699mm)
2.5"
(64mm)
2"
(51mm)
3/4"
drain
ice
tube
entry
32.375"
(823mm)
1"
drains
8.5"
(216mm)
beverage
lines exit
through
bottom of
chase
27.5"
(699mm)
10"
(254mm)
alt. ice
transport
tube entry
13.25"
(337mm)
13.25"
(337mm)
electric
conn.
Electric
conn.
18.875"
(480mm)
17"
(432mm)
12" min.
(305mm)
6" min.
(153mm)
Dispenser with one icemaker
Models UD300R5A/W
Dispenser with two icemakers
Models UD300R10A/W
Disp.
drains
43.875"
(1115mm)
54.875"
(1394mm)
25.25"
(642mm)
29.625"
(753mm)
ICE
Beverage
lines exit
through
bottom of
chase
12" min.
(305mm)
Dispenser only with no
icemaker
Model UD300
UD300 series dual-sided dispensers
Required clearances:
• 60" (1524mm) for installation
• 49" (1245mm) for auger removal
Front view
Side view - ice dispense chute
5
Side view opposite ice dispense chute