Installation, Operation and Service Manual
U155 Series
Ice and Beverage Dispensers
208598R05
801 Church Lane • PO Box D, Easton, PA 18044, USA
Toll free (800) 523-9361 • (888) 2-FOLLETT
(610) 252-7301 • Fax (610) 250-0696 • www.follettice.com
Following installation, please forward this manual
to the appropriate operations person.
Order parts online
www.follettice.com
Manual load unit
Model U155, U155X
Model U155B, U155BX
Automatic load unit
with one icemaker
Model U155R400A/W, U155XR400A/W
Model U155BR400A/W, U155BXR400A/W
Automatic load unit
with two icemakers
Model U155R800A/W, U155XR800A/W
Model U155BR800A/W, U155BXR800A/W
U
U
L
®
L
®
C
Welcome to Follett Corporation
Important cautions
Specifications
Installation
Installing dispenser in counter
Electrical connections
Field wiring diagrams
Connecting beverage lines
Installing optional icemaker
Operation
How the dispenser works
Cleaning
Service
Dispense chute cover removal
Auger motor assembly removal
Gate assembly removal
Auger and auger tube removal
Dispenser wheel removal
Wiring diagrams
Troubleshooting
Replacement parts
3
Table of contents
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7
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Follett Corporation
Equipment Return Policy
Follett equipment may be returned for credit under the following conditions:
1. The equipment is new and unused.
2. A return authorization number has been issued by customer service.
3. Follett receives the equipment at the factory in Easton, PA within 30 days of the issue of the return authorization number.
4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s
expense, new packaging.
Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of improper packaging,
Follett Corporation will not be held responsible.
Credit will be issued when:
The equipment has been inspected by Follett and deemed suitable to be returned to stock.
Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the actual cost will be
deducted.
Welcome to Follett
Follett ice dispensers enjoy a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask
that you take a moment to review this manual before beginning the installation of the dispenser. Should you have
any questions or require technical help at any point, please call our technical service group at (800) 523-9361 or
(888) 2-FOLLETT or (610) 252-7301.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of
a claim, if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the
different model numbers in the U155 series.
Important cautions
Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of
this area at all times. If access to this area is required, power to unit must be
disconnected first.
Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.
Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
Always disconnect power before cleaning or servicing the dispenser.
Failure to remove all sanitizer may result in health hazard.
Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett
compressed nugget ice. Crushed, flake, bagged, nugget or congealed ice cannot be used. Use of
these ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before
adding to dispenser. For ice compatibility questions, please call Follett customer service at
(800) 523-9361 or (888) 2-FOLLETT or (610) 252-7301.
4
Condenser type – A = air-cooled, W = water-cooled
Remote icemaker(s) capacity and refrigerant – 400 = 400 lbs (181kg)/day, R404A
800 = 800 lbs (363kg)/day, R404A
absence of = manual fill unit
B = beverage bath equipped. Absence of a B = no integral beverage cooling
Approximate manual load storage capacity in lbs
Dispenser configuration – U = undercounter
Presence of an X = 10 soda valves
Ice dispense chute location – R = right side, L = left side
U155BR400AXR
Specifications
Electrical
Each icemaker and dispenser require a separate circuit with with electrical disconnect within 10 ft (6m).
Equipment ground required. Standard electrical – 115V, 60Hz, 1 phase. Maximum dispenser fuse – 15 amps,
Maximum icemaker fuse – 20 amps each.
Model Icemaker Dispenser
number amperage amperage
Single-sided models
U155, U155X 2.4 amps
U155B, U155BX 4.4 amps
U155R400A/W, U155R400A/WX 11.0 amps 2.4 amps
U155BR400A/W, U155BR400A/WX 11.0 amps 4.4 amps
U155R800A/W, U155R800A/WX 11.0 amps ea (2) 2.4 amps
U155BR800A/W, U155BR800A/WX 11.0 amps ea (2) 4.4 amps
Plumbing
Dispenser 3/4" PVC pipe nipple for bin drain
3/4" PVC pipe nipple for drain pan drain
1" ID hose for beverage bath drain
Beverage connections
1/4" ID syrup beverage hose
3/8" ID carbonated water beverage hose
3/8" ID plain water beverage hose
Note: Drains should be hard piped and insulated. Maintain at least 1/4" per foot (6mm per 304mm run)
slope on drain line run.
Water disconnect within 10 feet (3m) of dispenser is suggested for automatic load units.
Follett recommends use of a Follett model AFSYSTMFL4S water filter on icemakers connected
to automatic fill dispensers.
Icemaker (detailed specifications may be found in icemaker installation manual
packed with icemaker)
3/8" OD push-in water in
3/4" MPT drain
3/8" FPT condenser inlet (water-cooled condenser only)
1/2" FPT condenser drain (water-cooled condenser only)
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Dimensions and clearances
Required clearances
51" (1295mm) minimum above counter for installation if dispenser will be dropped into counter
36" (915mm) minimum above counter for all units after installation for auger cleaning and servicing
12" (305mm) minimum on side opposite ice chute for service
12" (305mm) minimum on ice chute side if ice transport tube enters this side
12" (305mm) minimum between dispenser side(s) and optional icemaker(s)
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ice
transport
tube
17"
(432 mm)
Front View
counter top
18.875"
(479mm)
Automatic load unit with 2 icemakers
6"
min
18.875"
(479mm)
Automatic load unit with 1 icemaker
12"
min
37.25"
(947mm)
(10 valve unit)
31.25"
(794mm)
(8 valve unit)
beverage line
air break*
3/4 PVC slip
joint drain
electrical
connections
Manual load unit
21.75"
(553mm)
49.75"
(1264mm)
28"
(712mm)
*DO NOT
CONNECT TO
DRAIN SYSTEM
Side View
ice transport
tube entrance
25.8"
(656mm)
3.5"
(889mm)
18.5"
(470mm)
8.75"
(223mm)
27.375"
(696mm)
power
bin
signal
beverage
waterbath
overflow
beverage
drain pan
drain
3/4 PVC
slip joint
drain
6"
(153mm)
Installation
Installing dispenser in counter
Note: All dispensers must be supported from below with supplied 6" - 9" (153 – 229mm) adjustable leg accessory,
or equivalent. Do not hang dispenser on flange.
All dispensers must be installed level in both directions to ensure proper operation.
1. Check that dispenser location meets all requirements in this manual and cut counter as shown.
2. Place support blocks in cabinet to raise dispenser to a height of 12" (305mm)
3. Place dispenser in counter onto support blocks.
4. Attach adjustable legs to dispenser.
5. Remove support blocks and lower dispenser feet to floor.
6. Adjust legs for 1/8" (4mm) clearance between dispenser lip and countertop to verify there is no load on flange.
7. Apply a bead approximately 1/4" (6mm) in diameter of NSF-listed silicone sealant (Dow Corning RTV-732 or
equivalent) around perimeter of dispenser where it meets counter. Smooth sealant to a 1/8" (4mm) radius.
8. Install a PVC drain line with at least a 1/4" per foot (20mm per 1m) slope. Insulate drain line to prevent
condensation.
Note: Do not apply excessive heat if any sweating of fittings is necessary. Heat conduction through metal may
melt threads in plastic drain.
Do not reduce drain line size or tie drains together.
9. Make electrical connections in accordance with applicable wiring diagrams provided. Provide disconnects within
10 ft (3m) of dispenser and icemaker for servicing.
Plan View
units with up to 8 valves
counter cut-out
7
Plan View
units with 10 valves
counter cut-out
30.375"
(772mm)
+.125"
- .125"
+3 mm
- 3 mm
Front of counter
26.25"
+.125"
- .125"
(667mm)
+3 mm
- 3 mm
36.375"
(924mm)
+.125"
- .125"
+3 mm
- 3 mm
26.25"
+.125"
- .125"
(667mm)
+3 mm
- 3 mm
Front of counter
Electrical connections
Model
U155, U155X,
U155B, U155BX
U155R400A/W,
U155R400A/WX,
U155BR400A/W,
U155BR400A/WX
U155R800A/W,
U155R800A/WX,
U155BR800A/W,
U155BR800A/WX
Electrical connection
Hard wiring of dispenser required
Dispenser power – hard wiring
required
Bin signal – cord and plug supplied
Icemaker – cord and plug supplied
on power and bin signal
Dispenser power – hard wiring
required
Bin signal – cord and plug supplied
Icemaker – cord and plug supplied on
power and bin signal
Circuit(s) required
115V, 60Hz, 1 phase
Max. fuse dispenser – 15 amps
115V, 60Hz, 1 phase
(2) circuits required
Dispenser – 15 amps max. fuse size
Icemaker – 20 amps max. fuse size
115V, 60Hz, 1 phase
(3) circuits required
Dispenser – 15 amps max. fuse size.
(2) icemakers – 20 amps max. fuse
size each
Field wiring diagrams
Note: Field wiring diagrams are intended to aid electricians or technicians in understanding how equipment
works. All field wiring must be installed in accordance with all local and NEC codes.
Manual load models
Electric Power
Source
GND
W
B
GRN
X
15 AMP FUSED
DISCONNECT
Automatic load models
Electric Power
Source
GND
W
B
GRN
X
15 AMP FUSED
DISCONNECT
DISPENSER
LEFT JUNCTION BOX
W
B
GND
GRN
DISPENSER
LEFT JUNCTION BOX
W
B
GND
GRN
RIGHT JUNCTION BOX
BL
Y
RD
RIGHT JUNCTION BOX
BL
Y
RD
NOT
USED
ICEMAKER #1
(OPTIONAL)
LOWER JUNCTION BOX
ICEMAKER #2
(OPTIONAL)
LOWER JUNCTION BOX
B
W
W
B
ELECTRIC
POWER
SOURCE
ELECTRIC
POWER
SOURCE
LEGEND
WIRENUT FIELD
CONNECTIONS
EQUIPMENT
X
GROUND
B
BLACK
WHITE
W
GREEN
GRN
BL
BLUE
YELLOW
Y
RED
RD
UPPER JUNCTION BOX
GND
UPPER JUNCTION BOX
GND
X
X
W
B
GRN
W
B
GRN