Follett HCD1650R Service Manual
HCD/HMD/HCF/HMF1650R Ice Machines
OZ
MADE IN
THE USA
PSIG
MODEL
SERIAL NO
CORPORATION
PART NO
HZ
LOW SIDE
CHARGE
VOLTS
Easton Pennsylvania
Module No.
Stock Module Identification Plate
Service No.
Product
REFRIGERANT
R
C
AMPS
AMPS
DESIGN PRESSURE HIGH SIDE
MIN. BRANCH CIRCUIT AMPACITY
MAX. BRANCH CIRCUIT FUSE SIZE
MOTOR COMPRESSOR THERMALLY PROTECTED
FULL LOAD AMPS
R
SINGLE
PHASE
208264
NSF
U
L L
U
Order parts online
www.follettice.com
Operation and Service Manual
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18044, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
01034693R05
2 Horizon 1650R/N Ice Machines
Table of contents
Welcome to Follett Corporation ..................................................................................................................................4
Specications ...............................................................................................................................................................5
Operation .......................................................................................................................................................................7
Cleaning, weekly exterior care ..............................................................................................................................7
Cleaning, semi-annual evaporator cleaning ..........................................................................................................7
Service .........................................................................................................................................................................12
Ice machine operation .........................................................................................................................................12
Water system .......................................................................................................................................................13
Electrical system .................................................................................................................................................14
Normal control board operation ....................................................................................................................14
Test points ....................................................................................................................................................15
Error faults ....................................................................................................................................................15
Hard errors ...................................................................................................................................................15
Soft errors .....................................................................................................................................................15
Relay output indication .................................................................................................................................15
Compressor/refrigerant solenoid output .......................................................................................................15
Wiring diagram, evaporator unit ...................................................................................................................16
Wiring diagram, condenser unit ...................................................................................................................17
Gearmotor data ............................................................................................................................................17
Mechanical system ..............................................................................................................................................18
Evaporator disassembly ...............................................................................................................................18
Evaporator reassembly .................................................................................................................................20
Refrigeration system ...........................................................................................................................................23
Condenser unit operation .............................................................................................................................23
Refrigerant pressure data .............................................................................................................................23
Refrigerant charges ......................................................................................................................................23
Refrigeration system diagram.......................................................................................................................24
Refrigerant replacement requirements .........................................................................................................25
Evacuation ....................................................................................................................................................25
Ambients (evaporator unit) ...........................................................................................................................25
Ice capacity test ...........................................................................................................................................25
Bin full detection system .....................................................................................................................................26
Troubleshooting ...................................................................................................................................................27
Replacement parts ..............................................................................................................................................30
Horizon 1650R/N Ice Machines 3
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers the same degree of service, we ask that you review
the installation manual (provided as a separate document) before beginning to install the unit. Our instructions are
designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at
any time, please call our technical service group at (877) 612-5086 or +1(610)252-7301.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of a claim, if
necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information
about the type and capacity of Follett equipment. Following is an explanation of the different model numbers in the 1650
series.
Chewblet® Ice Machine Model Number Configurations
R B SD 1650HC
Icemaker Voltage Series Condenser
MC Maestro™
Chewblet
(400 Series)
HC Horizon™
Chewblet
(1000, 1400,
1650 Series)
HM Horizon
Micro
Chewblet
C 208-230/60/1 (icemaking head)
Self-contained only.
D 115/60/1 (icemaking head)
Self-contained and remote.
If remote unit, high side is
208-230/60/1.
E 230/50/1 (icemaking head)
Self-contained only.
F 115/60/1 (icemaking head)
Remote only. High side is
208-230/60/3.
400 up to
454 lb
(206 kg)
1000 up to
1036 lb
(471 kg)
1400 up to
1450 lb
(658 kg)
1650 up to
1580 lb
(717 kg)
A Air-cooled, self-contained
W Water-cooled, self-contained
R Air-cooled, remote condensing unit
N Air-cooled, no condensing unit for
connection to parallel rack system
Application Configuration
V Vision™
H Harmony™
B Ice storage
bin
J Drop-in
M Ice Manager™
diverter valve
system
S RIDE
(RIDE remote
ice delivery
equipment)
T Top-mount
CAUTION
• Moving parts. Do not operate with front cover removed.
• Hot parts. Do not operate with cover removed.
• To reduce risk of shock, disconnect power before servicing.
• Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution
label on product and follow instructions carefully.
• Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
• Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
®
4 Horizon 1650R/N Ice Machines
Specications
Electrical
Separate circuit and equipment ground required.
Evaporator unit
Standard electrical – 115/60/1
Maximum fuse – 15A
Amperage – 6A
Condensing unit
Single-Phase 3-Phase
Electrical 208-230 V, 6 0Hz 208-230 V, 60 Hz
Maximum Circuit HVACR breaker size 50A 35A
Minimum Circuit Ampacity 29.9A 21.2A
Evaporator plumbing
3/8" OD push-in water inlet
3/4" MPT
Notes: 3/4" vented drain line must slope a minimum of 1/4" per ft (6mm per 30.4 cm run).
Drain to be hard piped and insulated.
Water shut-off recommended within 10 ft (3 m).
Follett recommends installation of Follett water lter system (P/N 00130286) in ice machine
inlet water line.
Ambient
Evaporator unit
Air temperature 100 F/38 C max. 50 F/10 C min.
Water temperature 90 F/32 C max. 45 F/7 C min.
Water pressure 70 psi max. (483 kPa) 10 psi min. (69 kPa)
Condenser unit
Air temperature 120 F/49 C max. -20 F/-29 C min.
Refrigeration
3/8" liquid line – insulated
7/8" suction line – insulated
Note: Rack system installations require a capacity of 13,000 BTU/hr at 0 F (-18 C) evaporator temperature.
Evaporator pressure regulator (not supplied) is required.
Weight Ice production
Evaporator unit
190 lb (88 kg)
Condenser unit
Single-phase:
3-phase: 340 lb (154 kg)
390 lb (177 kg)
Ice machine capacity/24 hrs.
Ambient Air Temperature F/C
60
70
80
27
1479
671
1451
658
1424
646
1332
604
1240
562
90
32
1422
645
1387
629
1350
612
1267
575
1183
537
Inlet Water Temperature F/C
50
10
60
16
70
21
80
27
90
32
F
16
1669
757
1596
724
1523
691
1440
653
1356
615
21
1580
717
1528
693
1474
669
1387
629
1298
589
C
100
38
1366
620
1310
594
1254
569
1191
540
1127
511
lbs
kg
lbs
kg
lbs
kg
lbs
kg
lbs
kg
Horizon 1650R/N Ice Machines 5
Dimensions and clearances
Front View Side View Back View
3/8" OD push-in
water inlet
7/8" suction line
3/8" liquid line
Ice transport tube connection
19.3" (491mm)
2.5" (64mm)
15.69" (399mm)
2.53"
(65mm)
6.95"
(177mm)
14.47"
(368mm)
2.87
(73mm)
1.81
(46mm)
3/4" MPT drain
PSIG
THE USA
MADE IN
OZ
PHASE
SINGLE
LOW SIDE
CHARGE
PART NO
RR
HZ
Easton Pennsylvania
208264
AMPS
AMPS
VOLTS
SERIAL NO
CORPORATION
MODEL
Service No.
Product
Module No.
REFRIGERANT
FULL LOAD AMPS
Stock Module Identification Plate
DESIGN PRESSURE HIGH SIDE
MAX. BRANCH CIRCUIT FUSE SIZE
MIN. BRANCH CIRCUIT AMPACITY
MOTOR COMPRESSOR THERMALLY PROTECTED
C
NSF
ULU
L
21.05" (535mm)
23.50"
(597mm)
21.28" (541mm)
Air exhaust
both sides
23.77" (604mm)
G
L2
L1
NEMA 5-15
right angle
Entire front of ice machine must be clear of obstructions/connections to allow removal.
1" (26 mm) clearance above ice machine for service.
1" (26 mm) minimum clearance on sides.
Condensing Unit
26.08"
(662 mm)
36.25"
(921 mm)
25.5"
(648 mm)
6 Horizon 1650R/N Ice Machines
Operation
Cleaning and preventive maintenance (all models)
Note: Do not use bleach to sanitize or clean the ice machine.
Preventive maintenance
Periodic cleaning of Follett’s ice machine system is required to ensure peak performance and delivery of clean,
sanitary ice. The recommended cleaning procedures that follow should be performed at least as frequently as
recommended, and more often if environmental conditions dictate.
Cleaning of the ice machine system, in most cases, should be performed by your facility’s maintenance staff or a
Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see
that this cleaning is performed according to the schedule below. Service problems resulting from lack of preventive
maintenance will not be covered under the Follett warranty.
Weekly exterior care
The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.
Semi-annual evaporator cleaning (every 6 months)
WARNING
• Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer.
CAUTION
• Use only Follett approved SafeCLEAN™ Cleaner (P/N 00132001) and NU-CALGON IMS-II or IMS-III or
IMS-III SANITIZER.
• Do not mix Cleaner and Sanitizer solutions together.
• DO NOT USE BLEACH.
• It is a violation of Federal law to use these solutions in a manner inconsistent with their labeling.
• Read and understand all labels printed on packaging before use.
Note: Complete procedure for cleaning an sanitizing MUST be followed. Ice must be collected for
10 minutes before putting ice machine back into service.
Fig. 1
1. To clean – Remove cover. Press the CLEAN button. The
machine will drain. Wait for the LO WATER light to come
on (Fig. 1).
Note: For Ice Manager diverter valve application, refer
to manual 00175273 for ice machine and diverter valve
cleaning process.
LO WATER
C
L
E
A
N
Horizon 1650R/N Ice Machines 7
2. Mix 1 gallon (3.8 L) 120 F (49 C) water and
7 oz (198 g) (one 7 oz packet of Follett SafeCLEAN ice
machine cleaner, P/N 00132001). Locate cleaning cup.
Fill until HI WATER light comes on (Fig. 2).
Note: Do not use bleach to sanitize or clean the ice machine.
3. Replace cover on cleaning cup. Wait until machine
restarts. Machine will clean, then ush 3 times in
approximately 12 minutes (Fig. 3).
Fig. 2
HI WATER
Fig. 3
4. To sanitize – Press CLEAN button. The machine will
drain. Wait for LO WATER light to come on (Fig. 4).
Fig. 4
12
LO WATER
C
L
E
A
N
8 Horizon 1650R/N Ice Machines
5. Mix 1 gallon 120 F (49 C) water and 1.6 oz (48 ml)
NU-CALGON IMS-II or IMS-III SANITIZER. Fill until HI
WATER light comes on (Fig. 5).
Note: Do not use bleach to sanitize or clean the ice machine.
6. Replace cover on cleaning cup. Wait until machine
restarts. Machine will sanitize, then ush 3 times in
approximately 12 minutes (Fig. 6).
Fig. 5
HI WATER
Fig. 6
7. To clean transport tube – Press power switch OFF
(Fig.7).
12
Fig. 7
Horizon 1650R/N Ice Machines 9
8. Disconnect coupling as shown (Fig. 8).
9. Using disposable food service grade gloves, insert dry
Sani-Sponge™ (kit P/N 00132068). Next, insert Sani-
Sponge soaked in Nu-Calgon IMS-II or IMS-III sanitizer
solution. Push both Sani-Sponges down ice transport
tube with supplied pusher tube (Fig. 9).
Fig. 8
Fig. 9
10. Remove and discard 16” (407 mm) pusher tube (Fig. 10).
1
Fig. 10
16"
(407mm)
2
3
10 Horizon 1650R/N Ice Machines
11. Reconnect coupling. Press power switch ON. Ice pushes
Sani-Sponges through tube (Fig. 11).
12. Place a sanitary (2 gallon or larger) container in bin
or dispenser to collect Sani-Sponges and ice for
10minutes. Collect 5.5 lb (3 kg) of ice from unit. Discard
ice and Sani-Sponges (Fig. 12).
Fig. 11
Fig. 12
Horizon 1650R/N Ice Machines 11
Service
water
inlet
auger
compression
nozzle
ice
transport
tube
Ice machine operation (all models)
Follett’s ice machine consists of ve distinct functional systems covered in detail as follows:
• Water system
• Electrical control system
• Mechanical assembly
• Refrigeration system
• Bin full
The Horizon ice machine overview
The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The
refrigeration cycle is continuous; there is no batch cycle. The evaporator is ooded with water and the level is controlled
by sensors in a reservoir. A rotating auger (22 RPM) continuously scrapes ice from the inner wall of the evaporator. The
auger moves harvested ice through the evaporator into an ice extrusion canal. The ice is forced through a restrictive
nozzle that squeezes out the water and creates the Chewblet. The continuous extrusion process pushes the Chewblets
through a transport tube into a dispenser or bin.
A solid state PC board controls and monitors the functionality of the ice machine. In addition to sequencing electrical
components, the board monitors various operational parameters. A full complement of indicator lights allows visual
status of the machine's operation. Additionally, the PC board controls the self-ushing feature of the ice machine. The
evaporator water is periodically drained and replenished to remove minerals and sediment.
A unique “bin full” detection system is incorporated in the Horizon ice machine. A switch located at the ice discharge port
of the machine detects the position of the transport tube. When the bin lls up with ice, the transport tube moves out of
the normal running position, and the switch turns the ice maker off. A domed housing at the end of the transport tube
contains the ice extrusion loads during shut down.
Harvest system diagram
12 Horizon 1650R/N Ice Machines
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