Follett ETF400A-W Installation Manual
MCC400A/W, C/ER400A/W,
C/ET400A/W, ED400A/W, MFE400A/W
- 220 V 60 Hz/230 V 50 Hz Ice Machines
Order parts online
www.follettice.com
Installation, Operation
and Service Manual
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
230V 50Hz
models only
00124453R12
2 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
Table of contents
Welcome to Follett Corporation ................................................................
Specications ..............................................................................
Installation .................................................................................
Top mount ice machines ..................................................................
®
ice machines ......................................................................
RIDE
Ventilation ..........................................................................
Ice transport tube ....................................................................
Start up ............................................................................
Cleaning/descaling and sanitizing ..............................................................
Weekly ................................................................................
Monthl ................................................................................
Semi-annually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service
Ice machine operation ....................................................................
Technical specications ...................................................................
Refrigeration system diagram ...........................................................
C/ET400A/W wiring diagram ............................................................
Refrigeration pressure data .............................................................
Compressor data .....................................................................
Gearmotor data ......................................................................
Electrical control system operation .......................................................
Refrigeration system ......................................................................
Service procedures .......................................................................
Evaporator disassembly ...............................................................
Evaporator reassembly ................................................................
Gearmotor replacement ...............................................................
Troubleshooting .............................................................................
Replacement parts ..........................................................................
4
5
8
8
10
15
16
19
19
20
20
20
21
21
22
22
22
22
22
23
24
30
31
31
31
31
32
34
400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines 3
Welcome to Follett
!
MCC400ABT
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review
the installation portion of this manual before beginning to install the unit. Our instructions are designed to help you
achieve a trouble-free installation. Should you have any questions or require technical help at any time, please call our
technical service group at (877) 612-5086 or +1 (610) 252-7301.
Note: To expedite assistance, all correspondence or communication MUST include the model number, serial number
and complete and detailed explanation of the problem.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is
found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling of a claim, if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information
about the type and capacity of Follett equipment. Following is an explanation of the different model numbers in the
400series.
Configuration
S – RIDE
T – top-mount
M – Marine RIDE model
Condenser type
A – air-cooled
W – water-cooled
Ice machine capacity and refrigerant
400 – 400 lbs (181kg)/day, R404A
Application
V – Vision
B – Bin
H – Harmony
Ice Machine Series
Nugget ice machine
MCC – 220V 60Hz Maestro
MCE – 230V 50Hz Maestro Ice machine
CR – 220V 60Hz - RIDE model installation, Symphony
ER – 230V 50Hz - RIDE model installation, Symphony ice and water dispenser
CD – 220V 60Hz - Replacement Ice machine, Symphony ice and water dispenser
ED – 230V 50Hz - Replacement Ice machine, Symphony ice and water dispenser
Flake icemaker
MFE – 230V 50Hz - Top installation, Follett ice storage bin
Important cautions
Moving parts. Do not operate with front cover removed.
Hot parts. Do not operate with cover removed.
To reduce risk of shock disconnect power before servicing.
Most ice machine cleaners contain citric or phosphoric acid, which can cause skin irritation. Read caution label
on product and follow instructions carefully.
Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
™
Ice machine
™
ice and water dispenser
4 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
Specications
!
Electrical
Model Electrical connection Circuits required Full load amps
C25FB400A/W, C50FB400A/W cord provided 220 V 60 Hz 5.0
E25FB400A/W, E50FB400A/W cord provided 230 V 50 Hz 5.0
C25CT400A/W, C50CT400A/W cord provided 220 V 60 Hz 5.0
E25CT400A/W, E50CT400A/W cord provided 230 V 50 Hz 5.0
C25CR400A/W, C50CR400A/W cord provided 220 V 60 Hz, (2) circuits
required
E25CR400A/W, E50CR400A/W cord provided 230 V 50 Hz, (2) circuits
required
MCC400A/W used with
CVU155N, CVU300N
(2) MCC400A/W used with
CVU155N, CVU300N
ice machine and dispenser:
hard-wiring: Cord and plug
connection provided for bin
signal
ice machine and dispenser:
hard-wiring: Cord and plug
connection provided for bin
signal
220 V 60 Hz, (2) circuits
required
220 V 60 Hz, (3) circuits
required
Caution!
1. Check start relay before supplying power.
2. Start relay is gravity sensitive and MUST be in "up" position.
3. Failure to comply may cause equipment to overheat, resulting in equipment failure, equipment damage, or re
hazard.
5.0
5.0
5.0
5.0
UP
top mount and
RIDE model position
UP
UP
freestanding
position
400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines 5
Plumbing
3/8" OD push-in water inlet
3/4" MPT drain
3/8" FPT condenser inlet (water-cooled condenser only)
3/8" MPT condenser drain (water-cooled condenser only)
Notes: Slope to drain of 1/4" per foot (6mm per 30.4cm run) with a 1/2" minimum is recommended.
Water shut-off recommended within 10 feet (3m), drain to be hard piped and insulated.
Separate drains for ice machine and condenser. To prevent back ow, do NOT connect drains.
Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard
capacity #00130299, high capacity #00978957, carbonless high capacity #01050442).
Ambient
Air temp 38 C/100 F max. 10 C/50 F min. (best performance below 27 C/80 F)
Water temp 32 C/90 F max. 4 C/40 F min. (best performance below 21 C/70 F)
Water pressure 5 Bar/70 P.S.I max. (482kPa) .69 Bar/89kPa/10 P.S.I. min.
6 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
Dimensions and clearances
230/50 models
Entire front of ice machine must be clear of obstructions/connections to allow removal.
305mm (12") clearance above ice machine for service.
153mm (6") minimum clearance between exhaust side of ice machine and any adjacent equipment.
MCC400A & C/ER400A – 457mm (18") minimum, 3m (10 ft) maximum clearance between discharge and air intake
grilles.
Top back view —
air-cooled, top mount
Front view —
air-cooled, RIDE model
48mm (1.875")
Front view —
water-cooled
331mm
(13.00")
124mm
(4.875")
61mm
(2.375")
C
B
A
Side view —
air-cooled, RIDE model
578mm (22.75")
527mm (20.75")
C
F
B
A
327mm
(12.875")
213mm
(8.375")
121mm
(4.75")
57mm
(2.25")
432mm
(17.00")
Side view —
water-cooled
527mm (20.75")
C
F
D
B
A
E
48mm (1.875")
178mm (7.00")
A – 3/4" MPT drain
B – 3/8" OD push-in water inlet
C – Electrical cord
175mm
(6.875")
51mm
(2")
432mm
(17.00")
ULU
NSF
L
R R
D – 3/8" FPT condenser inlet
E – 3/8" MPT condenser drain
F – Bin signal cord
400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines 7
Dimensions and clearances
220/60 models
Entire front of ice machine must be clear of obstructions/connections to allow removal.
305mm (12") clearance above ice machine for service.
153mm (6") minimum clearance between exhaust side of ice machine and any adjacent equipment.
MCC400A & C/ER400A – 457mm (18") minimum, 3m (10 ft) maximum clearance between discharge and air intake
grilles.
Front View –
air-cooled, RIDE model
17.00"
12.7"
(323 mm)
water-cooled
17.00"
(432 mm)
7.00" (178 mm)
18.875" (480 mm)
12.9"
(328 mm)
Front View –
18.875" (480 mm)
D
E
1.875" (48 mm)
C
F
B
A
5"
(127 mm)
C
F
B
A
12.875"
(327 mm)
8.375"
(213 mm)
4.75"
(121 mm)
2.25"
(57 mm)
12.875"
(327 mm)
8.375"
(213 mm)
4.75"
(121 mm)
2.25"
(57 mm)
air-cooled, RIDE model
1" (26 mm)
Side View –
22.75" (578 mm)
20.75" (527 mm)
Side View –
water-cooled
20.75" (527 mm)
ULU
NSF
L
R R
17.00"
(432 mm)
17.00"
(432 mm)
A – 3/4" MPT drain
B – 3/8" OD push-in water inlet
C – 2" x 4" (51 mm x 102 mm) electrical box
8 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
D – 3/8" FPT condenser inlet
E – 3/8" FPT condenser drain
F – Bin signal cord
Installation
Ice machine performance is very sensitive to the quality of installation. To ensure proper performance, ease of service
and warranty coverage, it is critical that you follow the requirements detailed in this manual. If you cannot meet these
requirements or have questions, call our technical service group immediately at (877) 612-5086 or
+1 (610) 252-7301.
Top mount ice machine installation procedure
Install ice machine and rough-in utilities
1. Install ice storage bin in its nal location.
2. Install one supplied grommet in large knockout in base of ice machine and second supplied grommet in ice
hole provided in top of ice storage bin.
3. Rough in plumbing and electrical per specs provided.
4. Flush all water lines before nal hook up.
5. Position ice machine with utility connections facing rear of bin.
A. If new storage bin and ice machine – position ice machine with connections facing rear of bin.
B. If using existing bin – place supplied gasket 64mm (2.5") from front of bin (Fig. 2). Position ice machine
with utility connections facing rear of bin.
6. Make nal plumbing and electrical connections.
7. Working from inside bin storage area, push end of transport tube without fasteners up through grommets into
ice machine, leaving about 51mm (2") hanging down in bin.
8. Route free end of tube to evaporator port.
9. Slip a hose clamp in free end of tube.
10. Push free end of tube on evaporator port and tighten clamp, making sure clamp is positioned on evaporator
side of ange.
11. Position ice tube under oat bracket retaining tab.
Fig. 1
ice level control
stat fastener
ice level
control stat
bin top
ice transport
tube
Apply supplied gasket to bin top as
shown. Position ice machine on bin
top.
Fig. 2 – Replacing existing ice machines
bin top
existing gasket
top view shown
add gasket
64 mm
(2.5”)
front of ice machine
12. Carefully slip ice level control stat alongside transport tube through both grommets and down into bin.
13. Run ice level control stat down through one side of cap tube fasteners attached to ice transport tube, form a
180˚ bend at end of tube and run back up through fastener (Fig. 1).
14. Adjust loop length to provide desired ice level. Loop must below end of ice transport tube.
15. Carefully bend end of cap tube to prevent it from slipping out of clamp.
400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines 9
Before turning power on
1. Clean and sanitize ice storage bin in accordance with cleaning procedure in ice storage bin installation
information packed with ice storage bin.
2. Turn water to ice machine on.
3. Remove cover on oat reservoir.
4. Push down on oat to force water out overow tube and into evaporator drain pan.
5. Check that water drains freely from evaporator drain pan.
6. Lift oat and check that oat valve shuts off incoming water when raised.
After turning power on
1. Turn power to ice machine on and conrm that gearmotor, compressor and
fan motor start immediately.
2. Check that ice begins to enter bin within approximately 10 minutes.
3. With ice machine running, check that oat reservoir water level is approximately 10mm (3/8") below internal
overow and adjust to this level (raised line on side of reservoir) if necessary.
4. After making ice for 10 minutes, put ice against ice level control stat cap tube and check that ice machine
shuts down.
5. Warm ice level control stat with your ngers and check that ice machine restarts in approximately 20 minutes.
(Bin must be calling for ice.)
10 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
RIDE
®
remote ice delivery ice machine installation procedure
Install ice machine and rough-in utilities without optional slide-out accessory
The requirements below are for ice machine installation without the Follett slide-out accessory. These procedures
ensure that the ice machine can be easily removed as one unit for cleaning and maintenance. For installation with the
slide-out accessory, refer to instructions to install ice machine and rough-in utilities with optional slide-out accessory.
General requirements
Front of ice machine free of obstructions, plumbing lines, electric conduits.
305mm (12") minimum clearance above ice machine for access to ice machine components.
153mm (6") minimum clearance between exhaust side of ice machine and adjacent equipment.
Do NOT weld ice machine to counter channels.
Large, removable panels in counter face to allow ice machine removal.
Machine stand accessory required for ice machines not supported on counter channels.
Connection requirements
Compression ttings for water and drain lines.
Separate drains for condenser and ice machine. Do NOT connect drains.
Power supply with 6 feet (2m).
separate power
to dispenser
bin signal from dispenser
305mm (12")
clearance
front of
ice machine
clear
to ice machine
separate power
to ice machine
water shut off
compression fittings for
water and drain lines
Note: Diagram intended as guide only.
400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines 11
Field wiring diagrams
Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works.
Should local codes require a hard-wired connection and/or shielded wiring, eliminate the cord and plug(s) and
follow the appropriate eld wiring diagram.
MCC400A/W and C/ER400A/W ice machines have separate power supply from dispenser.
Electric disconnects required within 3m (10 ft) for all hard-wired connections.
Recommended junction box preparation of hard-wired RIDE model ice machines.
1. Replace upper (power) strain relief with a cord connector.
2. Mount two 51mm x 102mm (2" x 4") junction boxes using supplied holes in ice
machine face.
3. Make power and bin signal connections.
25, 50 or 110 ice and water dispenser with ONE RIDE model ice machine
Dispenser
junction box
X
Electric
power
source
Lower ice machine
junction box
(bin signal)
Electric
power
source
Upper ice machine
junction box
(power)
X
LEGEND
X
WIRENUT FIELD
CONNECTIONS
EQUIPMENT
GROUND
BLACK
WHITE
GREEN
BLUE
YELLOW
RED
VU155/VU300 ice and beverage dispenser with either ONE or TWO autoll ice machine kits
Ice machine #1
Electric
power
source
Left junction box
DISPENSER
Right junction box
(optional)
Lower junction box
(24V bin signal)
Electric
power
source
Upper junction box
(power)
GND
X
12 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
Ice machine #2
(optional)
Lower junction box
(24V bin signal)
Electric
power
source
Upper junction box
(power)
X
Install ice machine and rough-in utilities with optional slide-out accessory
The slide-out accessory allows the ice machine to be pulled out on a track from below a counter without disconnecting
utilities. A leg supports the ice machine in the full-out position. If your order did not include a slide-out accessory
proceed to ice machine ventilation and exhaust.
Step 1 – Installing track accessory (Follow either A or B below)
Track must be positioned ush against inside of counter and slightly above counter access opening.
A. When ice machine stand is used (required if ice machine is not supported on counter channels)
1. Bolt vertical utility panel to slide-out track assembly with supplied 10/32 screws.
2. Secure slide-out track assembly to ice machine stand with 10/32 screws provided.
3. Position ice machine stand in desired location and adjust stand legs to proper height and level in both
directions.
4. Using holes in anged legs as template, mark oor for 12 anchoring holes to be drilled.
5. Remove stand/track assembly and drill marked holes.
6. Reposition and anchor stand to oor with 12 fasteners appropriate to oor material (not supplied).
Stand MUST be anchored to avoid tipping and possible injury when ice machine is pulled out.
B. When ice machine is supported on counter channels
1. Bolt vertical utility panel to slide-out track assembly with supplied 10/32 screws.
2. Position track assembly on counter channels (Fig. 3).
3. Using holes in track assembly as a template, mark and drill required holes in counter channels.
4. Remove track assembly on channels and drill marked holes.
5. Reposition track assembly on channels and secure using appropriate hardware (not supplied).
356mm
(14")
324mm
(12.75)
356mm
(14")
331mm
(13")
slide-out-track
verical utility panel
bin signal
water in
ice machine drain
400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines 13
Step 2 – Installing ice machine on slide-out track
A. When ice machine is shipped with slide-out track accessory (follow either A or B)
1. Connect inlet water, drain, and power supply to back of vertical utility panel.
2. Place ice machine on slide-out track assembly.
3. Connect drain and water lines.
4. Connect electrical cords from ice machine to appropriate plug and connect to power supply.
B. When ice machine is installed in and shipped with counter
1. Remove two outer rear screws from ice machine and install supplied spacer and screw (Fig. 3).
2. Place ice machine on slide-out track assembly.
3. Connect drain and water lines.
4. Connect electrical cords from ice machine to appropriate plug and connect to power supply.
5. Remove pin from adjustable leg.
6. Place hold-down strap over leg block and secure strap to slide-out assembly with supplied screws (Fig. 4).
7. Reinstall pin in leg block.
8. At job site remove hold-down strap and make utility connections at rear utility panel.
counter front
grille supplied with air-cooled
RIDE model ice machines
air in
(air-cooled units only)
Fig. 3
position track accessory so that 51mm (2") duct supplied with aircooled RIDE model ice machine mates with back of counter opening
utility connections made at back side of
panel (see next page)
Fig. 4
14 400A/W 220 V 60 Hz/230 V/50 Hz Ice Machines
hold-down strap
(for installation; remove
and discard)
Remove screw. Install supplied
screws and spacers.
supplied screws
(for installation; remove and discard)
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