Follett E7UC100A Service Manual
Countertop and Freestanding Ice and Water
Dispenser with Chewblet® Ice Machine
_7CI100A, _7FS100A, _15CI100A, _15FS100A
230 V/50 Hz and 220 V/60 Hz
Installation, Operation and Service Manual
Serial numbers above E01087
_7FS100A
_7CI100A
_15FS100A
_15CI100A
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Order parts online:
www.follettice.com
00976738R06
Contents
Welcome ......................................................................................3
Before You Begin ...............................................................................3
Important Safety Information .....................................................................4
Specications .................................................................................4
Dimensions .................................................................................4
Ambient Information ..........................................................................4
Plumbing ...................................................................................4
Specications .................................................................................5
Water .....................................................................................5
Clearances .................................................................................5
Electrical ...................................................................................5
Refrigeration ................................................................................5
Heat Rejection ..............................................................................5
_7 Series Detailed Drawing ....................................................................6
_15 Series Detailed Drawing ...................................................................7
Installation ....................................................................................8
Countertop Installation ........................................................................8
Freestanding Installation .......................................................................9
Maintenance/Cleaning Mode ....................................................................12
Accessing Internal Components .................................................................12
Filter Display Indicator Activation ................................................................13
NSF-approved Cleaning and Sanitizing Procedure ..................................................14
Service ......................................................................................15
LED Indicator Description .....................................................................15
Evaporator Disassembly ......................................................................16
Evaporator Assembly ........................................................................19
Water Feed Schematic .......................................................................23
Bin Melt Water/Evaporator Feed/Clean Out System Schematic .......................................24
Vent System Schematic ......................................................................24
Refrigeration Schematic ......................................................................25
Condenser Fan Motor Removal (_7 Series Shown) ................................................26
User Interface Display Identication .............................................................27
Electrical Wiring Diagram .....................................................................29
Parts ........................................................................................30
_7 Series Exterior ...........................................................................30
_7 Series Interior ...........................................................................32
Parts ........................................................................................34
_15 Series Exterior ..........................................................................34
_15 Series Interior ..........................................................................36
_7 Series Bin Assembly ......................................................................38
_15 Series Bin Assembly .....................................................................40
Evaporator Assembly ........................................................................42
Base Stand ................................................................................44
2 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
Welcome ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability, and outstanding
after-the-sale support. To ensure that this product delivers that same degree of service, we ask that you take a
moment to review this manual before beginning the installation. Should you have any questions or require technical
help at any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.
Before You Begin –––––––––––––––––––––––––––––––––––––––––––––––––––
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, immediately notify the shipper and contact Follett Corporation so that we can help in the ling of a claim,
if necessary. If needed, the serial number of your dispenser can be found by removing the drip tray ❶ and locating
the serial number label ❷. A QR Code is located on the right hand side of the drip tray ❸. This code allows you to
access manuals, technical bulletins, and on-line training related to the 7 Series and 15 Series dispensers.
2
1
3
Check your paperwork to verify that you received the correct dispenser. Follett conguration numbers are designed
to provide information about the type of dispenser you are receiving. The following is an explanation of the different
model numbers.
E 7 CI 100 A
Electrical
E 230 V/50 Hz
C 220 V/60 Hz
Dispenser Storage Capacity
7 7 lb (3.1 kg)
15 15 lb (6.8 kg)
Conguration
CI Countertop
FS Freestanding
Ice Machine Capacity
100 lb (45.3 kg) per day
Condenser Type
A Air-cooled
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 3
Important Safety Information –––––––––––––––––––––––––––––––––––––––––
Please read and adhere to the following safety information while installing, using, or servicing your Follett Ice
Dispenser.
1. Always disconnect power before servicing the dispenser.
2. Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
3. Ice is food. Follow the recommended cleaning and sanitizing instructions to maintain cleanliness of
delivered ice.
4. The appliance is not intended for use by persons including children with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervised or
instruction concerning use of the appliance by a responsible person for their safety. Children should be
supervised to ensure that they do not play with the appliance.
5. The appliance is only to be installed in locations where its use and maintenance is restricted to trained
personnel.
6. The appliance is not suitable for installation in an area where a water jet could be used.
Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––
Dimensions
_7CI100A _7FS100A _15CI100A _15FS100A
Width 40 cm (14.50") 40 cm (14.50") 40 cm (14.50") 40 cm (14.50")
Depth 56.2 cm (22.12") 56.2 cm (22.12") 59.7 cm (23.50") 59.7 cm (23.50")
Height 44.5 cm (17.50") 106.4 cm (41.88") 57.2 cm (22.50") 118.7 cm (46.75")
Unit Shipping Weight 41 kg (90 lb) 54.4 kg (120 lb) 45.4 kg (100 lb) 60 kg (130 lb)
Ambient Information
CAUTION!
The _7CI100A, _7FS100A and _15CI100A, _15FS100A are for indoor use only.
Designed for commercial use. Follett is not able to provide in-house services
for residential installations.
Maximum* Minimum*
Air Temperature
Water Temperature 32.2 C (90 F) 4.5 C (40 F)
Water Pressure 70 psi (483 kpa) 69 kpa (10 psi)
Relative Humidity 55% at 25.5 (78 F)
* Use outside of these limitations is misuse and will void warranty.
† Best performance is achieved between 27 C (80 F) and 10 C (50 F).
†
38 C (100 F) 10 C (50 F)
Plumbing
§ Water Inlet: 1/4" MPT
§ Optional Drain Accessory Kit (item# 00956375 or 00981977): 1/2" ID tubing
§ Water shut-off recommended within 1.5 m (5 ft.) of dispenser
4 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
Specications –––––––––––––––––––––––––––––––––––––––––––––––––––––
Water
WARNING!
Connect to potable water supply only.
§ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)
§ Not recommended for use with softened water
§ Ingress Protection (IP) rating: IPX0 (no protection)
Clearances
§ 7.62 cm (3") behind and on each side of dispenser for electrical and connection and ventilation
Electrical
§ E Series: 230V, 50 Hz, 1 phase, 5A, maximum fuse 10A
§ C Series: 220 V, 60 Hz, 1 phase, 5A, maximum fuse 10A
§ Connect to dedicated 10A circuit, fuse or breaker.
§ Must be grounded - requires 3-prong outlet. Do not remove ground.
§ Replacement cord instructions, type IEC 60320-C13 attachment - If the supply cord is damaged, it must be
replaced by a special cord or assembly available from the manufacturer or its service agent.
Refrigeration
WARNING!
Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.
§ Refrigerant R134a – 204 grams (7.2 ounces)
Heat Rejection
§ 498 W (1700 BTU/hr)
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 5
Specications (continued) ––––––––––––––––––––––––––––––––––––––––––––––
_7 Series Detailed Drawing
Countertop models
37.1 cm (14.62")
37.1 cm (14.62")
Freestanding models
37.1 cm (14.62")
44.7 cm
(17.59")
62 cm
(24.41")
44.7 cm
(17.59")
56.2 cm (22.12")
20.3 cm
(8.00")
6.04 cm
(2.38")
20.3 cm
(8.00")
6.04 cm
(2.38")
1/4" MPT
water inlet
37.1 cm (14.62")
1/4" MPT
water inlet
17.5 cm
(6.88")
7.62 cm
(3.00")
17.5 cm
(6.88")
7.62 cm
(3.00")
44.7 cm
(17.59")
44.7 cm
(17.59")
56.2 cm (22.12")
6 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
Specications (continued) ––––––––––––––––––––––––––––––––––––––––––––––
_15 Series Detailed Drawing
Countertop models
37.1 cm (14.62")
57.2 cm
(22.50")
59.7 cm (23.50")
37.1 cm (14.62")
57.2 cm
(22.50")
Freestanding models
37.1 cm (14.62")
57.2 cm
(22.50")
62.2 cm
(24.50")
119.4 cm
(47.00")
56.2 cm (22.12")
23.50" (59.7 cm)
20.3 cm
(8.00")
6.04 cm
(2.38")
20.3 cm
(8.00")
6.10 cm
(2.40")
1/4" MPT
water inlet
37.1 cm (14.62")
1/4" MPT
water inlet
17.5 cm
(6.88")
7.62 cm
(3.00")
17.5 cm
(6.88")
7.57 cm
(2.98")
57.2 cm
(22.50")
56.2 cm (22.12")
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 7
Installation ––––––––––––––––––––––––––––––––––––––––––––––––––––––––
CAUTION!
No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.
Countertop Installation
The _7 Series countertop model is designed to t on counters underneath
standard mounted cabinets, this does not apply to _15 Series models. See
page 4 for dimensions. Installation instructions for freestanding model
may be found on page 9.
1. A clearance of at least 7.62 cm (3") is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.1).
2. Rough-in the electrical service and water line.
§ Electrical: 230V, single phase. The dispenser is provided with a 2.4m
(8 ft.) power cord with choice of CEE 7/7, AS 3112, or BS1363 plug.
§ Water: supply line (with shut-off valve) connects to the dispenser's
1/4"MPT inlet.
NOTICE!
If installing optional Drip Tray Drain Kit or Leg Accessory,
complete those steps before proceeding. Refer to instructions
included with the Drip Tray Drain Kit, or see page 9 for Leg
Accessory instructions.
3. Connect water line. Recommended routing (Fig. 2) allows easy access
to water for cleaning and sanitizing procedure.
4. If installing the optional internal water lter*, please see
Maintenance/Cleaning Mode on page 12 before proceeding. If
not, proceed to step 5.
* If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter
just prior to initial sanitizing.
5. Connect power supply.
6. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit
instructions shipped with this unit).
Fig. 1
Fig. 2
91.4 cm (3')
countertop models
minimum 77 mm (3")
clearance required
Plug
Val ve
8 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
1/4" MPT
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
Optional Leg Accessory Installation
CAUTION!
Use caution when tipping the dispenser during leg installation. Do
not lay unit on back or side. DO NOT EXCEED 30° angle. Tipping
more than 30° can result in compressor malfunction.
1. If installing optional 4" Leg Accessory (item# 00956300), place a
12.7 cm (5") spacer underneath the dispenser to ease installation.
2. Remove four plastic, thread-protecting plugs from bottom of
dispenser.
3. Screw each leg into chassis (Fig. 3).
Fig. 3
12.7 cm (5")
min.
spacer
Freestanding Installation
Installation instructions for countertop model may be found on Countertop
Installation on page 8.
1. A clearance of at least 3" (7.62 cm) is required behind and on
each side of the dispenser for electrical connection and ventilation
(Fig.4).
2. Rough-in the electrical service and water line.
§ Electrical: 230V, single phase. The dispenser is provided with an 2.4m
(8ft.) power cord with choice of CEE 7/7, AS 3112, or BS 1363 plug.
§ Water: supply line (with shut-off valve) connects to the dispenser's 1/4"
MPT inlet.
NOTICE!
If installing optional Leg Accessory, complete those steps before
proceeding. See pag e 11 for Leg Accessory instructions.
Fig. 4
freestanding models
minimum 77 mm (3")
clearance required
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 9
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––
3. Remove four plastic, thread-protecting plugs from bottom of
dispenser.
4. Attach dispenser to base stand with supplied hardware (Fig. 5).
NOTICE!
If installing optional Drip Tray Drain Kit, refer to instructions
included with the Drip Tray Drain Kit.
5. Connect water line. Recommended routing (Fig. 6) allows easy access
to water for cleaning and sanitizing procedure.
6. If installing the optional internal water lter*, please see Optional
Internal Water Filter Installation on page 11 before proceeding.
If not, proceed to step 7.
* If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need to
be accessed for both procedures, Follett recommends installing the water lter
just prior to initial sanitizing.
7. Connect power supply.
8. Sanitize the dispenser prior to use (see the Initial Sanitizing Kit
instructions shipped with this unit).
Fig. 5
X4
Fig. 6
91.4 cm (3')
Plug
Val ve
10 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
1/4" MPT
Installation (continued) –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
9. Secure unit to wall or cove molding with supplied bracket (Fig. 7) to
prevent tipping.
Note: Fasteners must be supplied by installer.
WARNING!
Freestanding unit must be secured to wall to prevent tipping.
Failure to do could result in personal injury or damage to the
unit.
Optional Leg Accessory Installation
1. If installing optional 6" Leg Accessory (item# 00956318), tilt or lay
base stand on side and screw each leg into stand (Fig.8).
Fig. 7
Fig. 8
Optional Internal Water Filter Installation
Fig. 9
If your dispenser has the internal water lter option, the water lter must be
installed for the dispenser to operate. Because internal components will need
to be accessed for both procedures, Follett recommends installing the water
lter just prior to initial sanitizing.
1. If installing the optional internal water lter, please complete the
2
1
steps shown in Accessing Internal Components on page 12
before proceeding.
2. Lift and remove the top panel, set aside (Fig. 9.1).
3. Remove two screws (Fig. 9.2) and remove left side panel.
4. Install lter as shown. Turn lter clockwise until it is fully seated
(Fig.9.3).
3
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 11
Maintenance/Cleaning Mode –––––––––––––––––––––––––––––––––––––––––
Cleaning Mode (Dispensing Disabled) - Use when cleaning surface
Entering Cleaning Mode disables the User Interface and allows you to clean
the outside of the dispenser without accidentally dispensing water or ice.
1. To enter Cleaning Mode, press and immediately release the
maintenance/clean switch (Fig. 10.1) so that only "FRESH
FILTERED ICE AND WATER" displays in the user interface
(Fig.10.2).
2. To exit Cleaning Mode, press and immediately release the
maintenance/clean switch so that the ice and water icons also
display in the user interface.
Maintenance Mode (All Operations Disabled) - Use when cleaning ice
machine
Entering Maintenance Mode disables all operations and allows you to safely
clean and/or sanitize the icemaker and dispenser.
1. To enter Maintenance Mode, press and hold the maintenance/
clean switch (Fig. 10.3) until
(Fig.10.4).
2. To exit Maintenance Mode, press and hold the maintenance/clean
switch until
Note: Entering and exiting Maintenance Mode will reset the six-month
periodic maintenance reminder.
no longer displays in the user interface.
displays in the user interface
Fig. 10
2
1
4
3
Accessing Internal Components ––––––––––––––––––––––––––––––––––––––
Fig. 11
CAUTION!
Except for routine cleaning and sanitizing, only qualied
technicians should attempt to service or maintain this equipment.
1. Press and hold the maintenance/clean switch (Fig. 10.1) until
displays in the user interface (Fig. 10.2).
2. Remove (unscrew) chrome ice dispenser chute (Fig. 11.1).
3. Remove the drip tray (Fig. 11.2).
4. Remove the two screws (Fig. 11.3) on the front panel (behind the
drip tray).
5. Remove and set aside the front panel (Fig. 11.4) - do not
disengage the plug on the back of the User Interface or the
tubing at the water dispenser chute (if so equipped).
1
3
2
4
12 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
Filter Display Indicator Activation –––––––––––––––––––––––––––––––––––––
If you purchased your dispenser with a Follett lter, the lter display indicator
activation has been preset at the factory.
If you are using an “after market lter,” an adjustment may be made to
activate the “Fresh Filtered Ice & Water” display.
Activating “Fresh Filtered Ice & Water”
1. Remove the front panel as explained in Accessing Internal
Components on page 12 then refer to Fig. 12.
2. Remove top panel (Fig. 12.1).
Note: For _15 Series dispensers, the right side panel must also be
removed.
3. Remove (1) screw and top of control board enclosure (Fig. 12.2).
4. Locate the DIP switches on the dispenser's control board (Fig. 13).
Use a ne-pointed object to move the “Filter” DIP switch (DIP switch
#3) to the ON position.
Deactivating the Six-Month Maintenance/Filter Change Reminder
1. Use a ne-pointed object to move the “PM” DIP switch (DIP switch
#8) to the ON position.
Fig. 12
1
2
Not used (OFF position)
Ice only
No internal filter
Not used (OFF position)
Not used (OFF position)
15 minute delay
Not used (OFF position)
Six-month PM enabled
OFF ON
Fig. 13
1 2 3 4 5 6 7 8
Ice & water
Internal filter supplied or to display "Fresh Filtered"
30 minute delay
Six-month PM disabled
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 13
NSF-approved Cleaning and Sanitizing Procedure –––––––––––––––––––––––
Cleaning and sanitizing should be performed at least every 6 months (more often
Fig. 14
if local water conditions dictate).
WARNING!
1
§ Place the dispenser in Maintenance Mode prior to servicing or
cleaning the ice machine. See Maintenance/Cleaning Mode on
page 12 .
§ For protection, rubber gloves and safety goggles (and/or face shield)
should be worn when handling SafeCLEAN Plus™.
2
3
§ Do not use bleach, it will damage the dispenser.
Required Supplies
§ 7 Series: 24 oz. (0.71 L) of SafeCLEAN Plus liquid
15 Series: 48 oz. (1.42 L) of SafeCLEAN Plus liquid
4
§ Funnel and Bucket
Ice machine and Dispenser
1. Dispense all the ice out of the unit.
2. Press and hold maintenance/clean switch until displays in the user
interface to enter Maintenance Mode.
3. Remove (unscrew) chrome ice dispense chute (Fig. 14.1).
4. Remove drip tray (Fig. 14.2).
5. Remove (2) screws located behind the drip tray (Fig. 14.3).
6
6. Move front panel and place on top or beside unit (Fig. 14.4).
7. Remove plug cap from the end of drain tube (Fig. 14.5) and lower tube
to drain water into bucket. After the system has been drained of water
replace plug cap in drain tube.
8. Secure tube in holder.
7
5
9. Remove cap from bin lid cover (Fig. 14.6).
10. Screw bin lid cover cap onto ice discharge chute (Fig. 14.7).
11. 7 Series: Mix 24 oz. (0.71 L) of SafeCLEAN Plus liquid with threegallons (11.4 L) of water.
15 Series: Mix 48 oz. (1.42 L) of SafeCLEAN Plus liquid with sixgallons (22.7 L) of water.
12. Pour SafeCLEAN Plus solution into bin lid access spout until solution reaches the spout neck.
13. Allow the SafeCLEAN Plus solution to remain in unit for 15 minutes.
14. While machine is cleaning, remove top and right side panel to access and clean air-cooled condenser.
15. Submerge ice dispense chute in the remainder of SafeCLEAN Plus solution for 2 minutes. Rinse with
clean, potable water.
16. Drain system by lowering drain tube into bucket.
1 7. Secure drain tube into holder.
18. Fill and drain twice with potable water. Secure drain tube.
19. Place a bucket under the dispense chute and remove cap. Note: Some SafeCLEAN Plus solution will
remain and drain out when cap is removed. Reposition cap on bin lid spout.
20. Reinstall front panel, ice dispense chute, and drip tray.
2 1. Press and hold maintenance/clean switch to exit Maintenance Mode.
14 Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz
NSF-approved Cleaning and Sanitizing Procedure (continued) ––––––––––––––––
Sleep cycle
User Interface and Exterior Cabinet
1. Press and release maintenance/clean switch so that only "FRESH FILTERED ICE AND WATER" displays
in the user interface to enter Cleaning Mode (and disable dispensing).
2. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean
stainless steel panels with stainless steel cleaner.
3. Press and release maintenance/clean switch to put unit back into service.
Service –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
LED Indicator Description
The LED Indicator is located behind the front panel.
Fig. 15
Clean
LED Name LED Color Description
Clean Green The dispenser is in Cleaning Mode. Dispenser is disabled to allow for cleaning of front panel.
— N/A Not used.
PM Red Six-month periodic maintenance required.
Drip tray Red Drip tray full.
Water leak Red Internal leak in dispenser.
High amps Red Auger gearmotor has exceeded 0.55A. The HI amps and Time delay LEDs will illuminate,
Service Red 8000 hour bushing check (call Follett technical service group at (877) 612-5086 or
Maintenance Yellow Enter Maintenance Mode by pressing and holding maintenance/clean switch for 5 seconds.
Low water Yellow Insufficient water supply to machine or no low bin LED upon startup.
Time delay Yellow Ice production will not resume for at least 15 minutes after a full bin is achieved and a
Sleep cycle Green After a full bin and 10 minutes of non-use, the unit goes into standby and will not produce ice
Making ice Green Gearmotor, compressor, and fan motor energized.
Low bin Green Bin switch closed calling for ice.
Power on Green Power supplied to unit.
PM
Drip tray
Water leak
HI press
HI amps
Service
Maint
Low water
Time delay
See Maintenance/Cleaning Mode on page 12.
the machine will shut down for one hour, the LEDs will turn off, and the machine will resume
normal operation.
+1 (610) 252-7301).
Unit will not make or dispense ice.
minimum amount of dispense activity has elapsed.
until either:
_7 Series:12 hours has elapsed, _15 Series: 4 hours has elapsed
or ice or water has dispensed.
Making ice
Low bin
Power ON
Dispenser and Ice Machine 230 V/50 Hz and 220 V/60 Hz 15
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