for Remcor/Cornelius Countertop ice and beverage dispensers
Order parts online
www.follettice.com
Installation, Operation and Service Manual
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (800) 523-9361 • (610) 252-7301
Fax (610) 250-0696 • www.follettice.com
00117259R04
Page 2
Table of contents
Welcome to Follett Corporation
Important cautions
Specifications
Installation
Operation
Cleaning
Replacement Parts
Models MTC22SC, MSC22SC
Models MTC24SC, MSC24SC
Models MTC30SC, MSC30SC
Model MSC44SC
3
3
4
6
14
14
16
16
17
18
19
Follett Corporation
Equipment Return Policy
Follett equipment may be returned for credit under the following conditions:
1. The equipment is new and unused.
2. A return authorization number has been issued by customer service within 30 days after shipment.
3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.
4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s expense,
new packaging.
Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of improper packaging,
Follett Corporation will not be held responsible.
Credit will be issued when:
The equipment has been inspected by Follett and deemed suitable to be returned to stock.
Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the actual cost will be deducted.
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Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we
ask that you review the installation portion of this manual before beginning to install the unit. Our installation
instructions are designed to help you achieve a trouble-free installation. Should you have any questions or
require technical help at any point, please call our technical service group at (800) 523-9361 or (610) 252-7301.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing
of a claim, if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett equipment. Following is an explanation of the different model
numbers in the series.
Dispenser manufacturer
C = Cornelius
L = Lancer
S = SerVend
Icemaker mounting
MT = Maestro top mount
MS = Maestro Satellite-fill
Important cautions
!
Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this
area at all times. If access to this area is required, power to unit must be disconnected first.
Follett recommends a Follett water filter system (part# 00130229 for the 400 series) be
installed in the icemaker inlet water line.
Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.
Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
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Page 4
Specifications
Electrical
Model number Full load amps Max. fuse size
MC400 series icemaker 115/60/1 11.0 amps 20 amps
Ambient specifications
Air temperature 100˚F/38˚C max. 50˚F/10˚C min. (best performance below 80˚F/27˚C)
Water temperature 90˚F/32˚C max. 40˚F/4˚C min. (best performance below 70˚F/21˚C)
Water pressure 70 P.S.I. max.(482kPA) 10 P.S.I min. (89kPA)
Plumbing
Your new icemaker is equipped with a drain line to simplify draining the evaporator and float reservoir. The tube
labeled “float/evap drain” is for SERVICE USE ONLY and must NOT be connected to the icemaker drain.
Water line sizes Make up water (inlet to float) 1/4" min.
Condenser (water-cooled only) 3/8" min.
Drain line sizes Icemaker drain 3/4" min.
Condenser (water-cooled only) 3/8" min.
Slope to drain 1/4" per foot (6mm per 30.4cm run) 1/2" min.
• Water shut-off recommended within 10 feet (3m), drain to be hard-piped and insulated
• Separate drains for icemaker and condenser. To prevent back flow, do NOT connect drains.
• Follett recommends installation of a Follett water filter system (part# 00130229) in icemaker inlet water line
Field Wiring: countertop dispensers with Satellite-fill icemakers
Entire front of icemaker clear of obstruction/connections to allow removal.
12" (305mm) above icemaker for service
6" (153mm) minimum between louvered (exhaust) side of icemaker and any adjacent equipment.
MCD400AHS – 18" (457mm) minimum, 10 ft (3m) maximum between discharge and air intake grilles.
Front view — air-cooled
top mount
Front view — air-cooled
Satellite-fill
1.875" (48mm)
Back view — air-cooled
top mount
13.00"
(331mm)
4.875"
(124mm)
2.375"
(61mm)
C
B
A
Front view — water-cooled
Satellite-fill
Back view — water-cooled
top mount
C
F
B
A
12.875"
(327mm)
8.375"
(213mm)
4.75"
(121mm)
2.25"
(57mm)
1.875" (48mm)
7.00" (178mm)
C
D
E
F
B
A
6.875"
(175mm)
2"
(51mm)
Side view — air-cooled and water-cooled
top mount and Satellite-fill
22.75" (578mm)
20.75" (527mm)
17.00"
(432mm)
Satellite-fill air-cooled units only
A – 3/4" MPT drain
B – 3/8" OD push-in water inlet
Icemaker plug
configuration
NEMA 5-20
C – Electrical cord
D – 3/8" FPT condenser inlet
E – 3/8" FPT condenser drain
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Installation
Fig. 1
1. Install Cornelius ice dispenser according to
manufacturer’s specifications.
Note: We recommend that the dispenser
back be mounted at least 1" (26mm) from wall to
allow water, drain and electric lines from top-mount
icemakers to be concealed behind dispenser.
2. Disconnect power to dispenser.
3. Remove front panel/merchandiser from the dispenser.
4. Adjust the agitation timer located on Cornelius PC
board to 1 second on – 1 hour off (Fig. 1).
agitation
timer
ON
OFF
5. Install supplied
nugget ice diverter at
dispenser opening.
a) Disassemble
chute assembly
and discard gate
restrictor (Fig. 2.1).
b) Reassemble with
supplied ice
diverter as shown
(Fig. 2.2).
6. Reinstall front panel.
Fig. 2
ice chute
2
ice diverter
flat washer
10-32 nut
(supplied)
gate
mounting
plate
storage hopper
1
gate
restrictor
plate
flange extends
into storage
hopper through
gate opening
apply RTV to this
surface to seal to
hopper gate
mounting plate
gasket
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Page 7
7. Remove existing plastic top from dispenser and install supplied
gasket around perimeter of dispenser top (Fig. 3).
Note: Sanitize dispenser before proceeding.
8. Install supplied stainless steel top with access opening toward
front of dispenser (Fig. 4).
Fig. 3
gasket
Fig. 4
For dispensers with top mounted icemakers
Proceed with steps 9 through 17.
For dispensers with Satellite-fill icemakers
Go directly to step 18.
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Page 8
Top mounted icemaker installation
9. Position Follett MCD400AHT icemaker on perimeter gasket
of stainless steel top. Icemaker should be oriented with A/C
condenser facing front (Fig 5).
Fig. 5
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8
Page 9
10. Use pliers to compress and remove cage nut at front
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of condenser on icemaker base (Fig. 6.1).
11. Install filter and grille. Lock in place using four
mounting screws (Fig. 6.2).
Fig. 6
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12. Make water, drain and electric connections
to icemaker (Fig. 7).
Note: Water connection accepts 3/8" OD
copper or plastic tubing. Push tubing in
until it stops. Use supplied 90˚ push-in
water inlet fitting if there is not enough
clearance behind icemaker to install
water tubing without kinking tubing or
putting stress on fitting.
Note: Follett recommends the installation
of a Follett water filter system
(par# 00130229) on supply water
inlet.
Fig. 7
3/8" OD
water inlet
Drain
3/4" MPT
Back view – air-cooled
top mount
Power
115V
C
B
A
9
Page 10
13. Remove icemaker top panel and
louvered side panel.
14. Insert ice transport tube to a 1/2"
(13mm) depth through mounting
bracket (Fig 8 and 9.1) and secure
transport tube away from condenser
fan under float reservoir bracket
(Fig. 9.2).
15. Tighten clamp screw(s) on icemaker
base securely (Fig. 9.3).
16. Uncoil capillary tube from bin
thermostat and route through hole in
gasket to mounting bracket and secure
as shown (Fig. 8).
17. Reinstall icemaker louvered side panel
and top panel.
GO TO STARTUP – STEP 27.
Fig. 8
ice transport tube
1/2"
bin thermostat
capillary tube
2"
Fig. 9
insert ice
transport
tube
2
1
tighten
3
clamp
screw
10
Page 11
Satellite-fill icemaker installation
Fig. 10 – Single ice tube dispensers
18. Ice transport tube chase may be located
behind or to either side of the dispenser
(Fig. 10 and 11). Using the chase
mounting bracket (Fig. 12) as a template
mark the counter for the ice transport
tube(s) in one of the locations shown in
Fig. 10 and 11. Within the template outline
drill one 2.25" (58mm) to 2.375" (61mm)
hole for each ice transport tube. Secure
the chase mounting bracket to the counter
using supplied screws (Fig. 12).
19. Remove lid from dispenser top (Fig. 13.). Remove the
knockout from the Harmony top (Fig. 13.2) corresponding to
selected chase location. Line the edges of the opening with
the supplied gasket material (Fig. 13.2).
20. Follow the “Satellite-fill icemaker installation procedure”
found in the Symphony MCD400 Icemaker Manual 208600
to install your Follett icemaker.
21. Route the bin signal cord from the 4" x 4" (102mm x 102mm)
junction box through the top knockout (Fig. 13.1) and
countertop hole. Attach the bin signal connector to the two
lead plug on the icemaker.
22. Route the ice transport tube(s) from the icemaker(s) through
counter cutout and knock out into dispenser top by following
the same routing as the bin signal cord (Fig. 13.2).
Fig. 13
1
2
1
2
1
2
12
Page 13
23. Connect the ice transport tube(s) to the dispenser:
a) Drill 3/16" (5mm) holes through both sides of the tube
1/2" (13mm) from the tube end.
b) Collapse tube and insert through gasketed hole (Fig. 14.1).
c) Match tube holes to bracket tabs.
24. Route bin thermostat capillary tube from the 4" x 4"
(102mm x 102mm) junction box into bin alongside the ice
transport tube. Secure capillary tube into bracket (Fig. 8).
25. Reinstall the dispenser cover with supplied screws (Fig. 14).
26. Install telescoping chase.
a) Mount lower chase section to chase bracket on counter
with supplied screws (Fig. 15.1).
b) Position upper chase section over lower chase section.
Align top of upper section to top of stainless dispenser top
and secure with screw (Fig. 15.2).
c) Drill pilot holes on both sides of chase and secure with
supplied screws (Fig. 15.3).
27. Turn icemaker power and water on.
28. After icemaker has made ice for approximately 15 minutes
complete the following start-up checks:
a) Dispense ice.
b) Hold ice on bin thermostat and make sure
icemaker shuts off.
c) Remove ice from bin thermostat and make sure
icemaker restarts.
Note: Icemaker has a 20 minute restart delay.
Fig. 14
1
Fig. 15
2
3
1
13
Page 14
Operation
Weekly exterior evaporator unit care
The exterior may be cleaned with a stainless cleaner such as 3M Stainless Steel Cleaner & Polish or equivalent.
Recommended semi-annual icemaker/evaporator unit cleaning (every 6 months)
Fig. 16
Solution A – Sanitizing solution: Prepare 2 gallons (9L)
Combine 1 oz (250ml) bleach with 2 gal (8L) hot water or use
200ppm of Ecolab Mikro-chlor Cleaner or equivalent 5.25% sodium
hypochlorite solution.
Solution B – Ice machine cleaner:Prepare one gallon (3.8L)
of Follett SafeCLEAN™ Ice Machine Cleaner (one 7 oz packet) or
equivalent. Solution temperature must be at least 120° F
(48.9° C).
Warning: Most ice machine cleaners contain citric or phosphoric
acid that can cause skin irritation. Read caution label on product
and follow instructions carefully.
1. Remove icemaker panels required to gain access to water
reservoir components (Fig. 16) and electrical control box.
2. Locate icemaker electrical box and turn compressor switch off.
3. Dispense all ice from dispenser.
4. Shut off water to icemaker.
5. Drain water from reservoir through float/evaporator drain line
(Fig. 16.3). Reinsert hose into hose clip (Fig. 16.1).
6. Fill reservoir (Fig. 16.2) with Solution B.
7. Restart icemaker and allow gearmotor to run with the
compressor off for 15 minutes.
8. While waiting 15 minutes, follow steps 8a through 8c.
a) Remove ice compression nozzles (Fig. 17.1). Soak in
Solution B.
b) Descale drain pans (Fig. 17.2) by grasping firmly and
gently bending up and down. Vacuum residue out.
c) Inspect all drain lines. Clean as necessary with Solution B.
9. Turn icemaker power off.
10. Drain Solution B through float/evaporator drain line
(Fig. 16.3). Rinse evaporator by filling reservoir (Fig. 16.2) with
potable water and draining evaporator through float/evaporator
drain line (Fig. 16.3) three times. Reinsert hose into hose clip
and plug into end of drain line (Fig. 16.1).
11. Connect ice transport tubes (Fig. 17.3) directly to evaporator