7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and
a third grounding prong. The wide blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain
or moisture, does not operate normally, or has been dropped.
No naked flames, such as lighted candles, should be placed on the apparatus.
The appliance coupler is used as the disconnect device, the disconnect device shall remain readily
operable.
Do not use a damaged or frayed power cord.
If the mains plug supplying the apparatus incorporates a fuse then it should only be replaced with a fuse
of identical or lower rupture value.
GB
FIN
NOR
SWE
The apparatus shall be connected to a mains socket outlet with a protective earthing connection.
Laite on liitettävä suojamaadoituskoskettimilla va rustettuumpistorasiaan
Apparatet må tikoples jordet stikkontakt
Apparaten skall anslutas till jordat uttag
2
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER
(OR BACK). NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within equilateral triangle, is intended
to alert the user to the presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute a risk of
electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user
to the presence of important operating and maintenance (ser vicing) instructions
in the literature accompanying the appliance.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS
TO RAIN OR MOISTURE AND OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD NOT BE
PLACED ON THIS APPARATUS.
ENVIRONMENTAL DECLARATION
Compliance Information Statement: Declaration of Compliance procedure
Product Identification: Focusrite RedNet
Responsible party: American Music and Sound
Address: 4325 Executive Drive
Suite 300
Southaven
MS 38672
Telephone: 800-431-2609
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
For USA
To the User:
1. Do not modify this unit! This product, when installed as indicated in the instructions contained in this manual, meets
FCC requirements. Modifications not expressly approved by Focusrite may void your authority, granted by the FCC, to
use this product.
2. Important: This product satisfies FCC regulations when high quality shielded cables are used to connect with other
equipment. Failure to use high quality shielded cables or to follow the installation instructions within this manual may
cause magnetic interference with appliances such as radios and televisions and void your FCC authorization to use this
product in the USA.
3. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which the user will be required to correct
the interference at his own expense
For Canada
To the User:
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
RoHS Notice
Focusrite Audio Engineering Limited has conformed where applicable, to the European Union’s Directive 2002/95/EC on Restrictions
of Hazardous Substances (RoHS) as well as the following sections of California law which refer to RoHS, namely sections 25214.10,
25214.10.2, and 58012, Health and Safety Code; Section 42475.2, Public Resources Code.
3
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS .............................................. 2
About this User Guide .........................................................5
This User Guide applies to both the RedNet 6 and RedNet D64R MADI Bridge interfaces. It provides
information about installing each unit and how either can be connected into your system.
All references relating to the RedNet 6 are also applicable to the RedNet D64R. In any instances
where names or values differ, the screening or value for the D64R unit will be appended in square
brackets, eg., “Power [PSU A]”.
D64R
Any information that is relevant to only one device will be separated within a border like this.
A RedNet System User Guide is also available from the RedNet product pages of the Focusrite
website. The Guide provides a detailed explanation of the RedNet system concept, that will help you
achieve a thorough understanding of its capabilities. We recommend that all users, including those
already experienced in digital audio networking, take the time to read through the System User
Guide so that they are fully aware of all the possibilities that RedNet and its software have to offer.
Should either User Guide not provide the information you need, be sure to consult:
www.focusrite.com/rednet, which contains a comprehensive collection of common technical support
queries.
Box Contents
• RedNet 6 [D64R] unit
• 1 [2] x IEC AC mains cables
• 2 x IEC mains cable retaining clips (See instructions on page 10)
• 2m Cat 6 Ethernet cable
• Safety information cut sheet
• RedNet Getting Started Guide
• Product registration card, provides links to:
RedNet Control
RedNet PCIe drivers (included with RedNet Control download)
Audinate Dante Controller (installed with RedNet Control)
Dante Virtual Soundcard (DVS) Token and download instructions
RedNet 6 only
D64R only
5
INTRODUCTION
Thank you for purchasing the Focusrite RedNet 6/D64R.
RedNet 6
RedNet D64R
RedNet 6/D64R MADI Bridge is a 1U 19in rack-mount unit that provides an interface between any
MADI (AES10) device and the RedNet Ethernet audio system.
Support for up to 64 channels of digital audio I/O at standard sample rates (44.1/48kHz) from a MADI
system – 32 channels at 96kHz and 16 at 192kHz.
D64R
Dual Ethernet connectors (primary and secondary) on the rear-panel allow maximum network
reliability with seamless switchover to a standby network in the unlikely event of a network failure.
These ports may also be used to daisy-chain additional units when operating in Switched mode.
Redundant power supplies (PSU A and B) with separate input sockets on the rear panel allow
one supply to be connected to an uninterruptible source. Each PSU’s status can be monitored
remotely over the network or from the front panel.
The MADI connection can use both BNC coax and standard duplex fibre interfaces.
A Sample Rate Converter (SRC) on each input and output allows instant operation with any MADI
source irrespective of the sample rate or clocking of the Dante audio network.
Word Clock I/O on BNC connectors allows synchronisation of the Dante network or the MADI stream
to house clock, plus syncing external equipment to the Dante network.
The front panel contains a set of LEDs to confirm network status, sample rate, clock sources and
MADI interface settings.
6
INSTALLATION GUIDE
RedNet 6/D64R Connections and Features
Front Panels
RedNet 6
2
2
43
43
5
5
1. AC Power Switch
2. Power Indicator(s)
• Power [PSU A] – Illuminates when an AC input is applied and all DC outputs are present.
D64R
• PSU B – Illuminates when an AC input is applied and all DC outputs are present.
When both supplies are functioning and have AC inputs PSU A will be the default supply.
3. RedNet Network Status Indicators:
• CONNECTED [PRIMARY] – Illuminates when the device is connected to an active Ethernet
network. [Also illuminates to indicate network activity when operating in Switched mode.]
D64R
• SECONDARY – Illuminates when the device is connected to an active Ethernet network.
Not used when operating in Switched mode.
• LOCKED – Illuminates when a valid sync signal is received from the network, or when
the RedNet 6/D64R unit is Network Master. Flashes if external clock is selected but not
connected.
1678
RedNet D64R
ON
1678
4. RedNet Sample Rate Indicators
Five orange indicators: 44.1 kHz, 48 kHz, x2 (multiple of 44.1 or 48), x4 (multiple of 44.1 or 48)
and sample rate PULL UP/DOWN. These Indicators illuminate individually or in combination
to indicate the sample rate being used. For example, for a 96kHz Pull Up/Down setting, the
48kHz, x2 and Pull Up/Down indicators will illuminate.
5. RedNet Clock Source Indicators
When RedNet 6/D64R is the clock master of the Dante network, one of the following indicators
will illuminate:
• INTERNAL – Orange LED, indicates that unit is locked to its internal clock.
• MADI INPUT – Orange LED, indicates that unit is locking to MADI input.
• WORD CLOCK – Orange LED, illuminates to indicate an external Word Clock sync is in
use.
7
Front Panels . . . Continued
RedNet 6
678
678
6. MADI Input Indicators
If a selected input signal is either invalid or not present the input source LED will flash.
• COAXIAL – Orange LED, indicates that Coax is the selected input, or that AUTO is selected
and the BNC input is valid.
• OPTICAL – Orange LED, indicates that Optical is the selected input, or that AUTO is
selected and the Optical input is valid.
D64R
• AUTO – Indicates that input selection is automatically set (Optical preferred). This LED
will flash if Auto is selected but neither input (COAX or Optical) is valid.
7. Clock Source [MADI Clock]
D64R
• SRC – Orange LED, indicates that SRC is currently active.
• REDNET – Orange LED, indicates that MADI signal is using the network clock.
• MADI INPUT – Orange LED, indicates that MADI output clock is locked to the input rate.
• WORD CLOCK – Orange LED, indicates that MADI input/output is locked to the incoming
word clock signal on rear panel BNC.
RedNet D64R
ON
8. MADI Status [Signal]
RedNet 6
D64R
• SRC – Orange LED, indicates that SRC is currently active.
• INPUT – Green LED, indicates a signal present at the selected MADI input. The LED will
light if any of the channels in the input stream has a value of -42dB(fs) or higher.
• OUTPUT – Green LED, indicates a signal present at the selected MADI output. Illuminates
as for Input signal.
• O/P VARISPEED [VARISPEED] – Orange LED, indicates that the unit is running in
56-channel MADI mode. This LED will flash when either:
a) the signal is out of MADI tolerance (beyond 1% of nominal) and the unit is NOT in
56-channel mode, or...
b) if ‘MADI follow Rx’ is set and an invalid input is detected.
8
Rear Panels
AC ONLY 100 - 240V
~ 50/60 HZ 30VA
Focusrite
RedNet 6
R
ETHERNET
WARNING
THIS EQUIPMENT MUST BE EARTHED BY THE POWER CORD
MADI COAXIAL
OUT
IN
MADI OPTICAL
OUT
IN
WORD CLOCK
OUT
IN
1
AC ONLY 100 - 240V
~ 50/60 HZ 30VA
WARNING
THIS EQUIPMENT MUST BE EARTHED BY THE POWER CORD
PSU APSU B
1
1a2a
1. IEC Mains Inlet [PSU A]
Standard IEC receptacle for connection of AC mains. RedNet 6/D64Rs feature ‘Universal’ PSUs,
enabling them to operate on any supply voltage of between 100 V and 240 V.
Note that initial use requires tment of the plug retaining clip – see page 10.
1a IEC Mains Inlet B
D64R
Input connector for backup mains power source. Power supply B remains on standby but
will seamlessly take over if PSU A develops a fault or loses its mains input supply.
If an uninterruptible supply (UPS) is available, it is recommended that this is applied to input B.
2. Network Port [Primary]
RJ45 [etherCON] connection for the Dante network. Use standard Cat 5e or Cat 6 network
cables to connect to a local Ethernet switch to connect the RedNet 6/D64R to the RedNet
network. Adjacent to each network socket are LEDs which illuminate to indicate a valid
network connection plus network activity. See page 17 for connector details.
2
PUSH
PRIMARYSECONDARY
2
43
5
6
RedNet D64R
R
PUSH
OUT
MADI COAXIAL
MADI OPTICAL
OUT
IN
IN
43
OUT
5
WORD CLOCK
IN
6
Focusrite
2a Secondary Network Port
D64R
Secondary Dante network connection where two independent Ethernet links are being used
(Redundant mode) or an additional port on an integral network switch on the primary network
(Switched mode).
3. MADI I/O – BNC Coax
Input and output BNC connectors for 75Ω coaxial cable.
4. MADI I/O – Optical
Duplex SC optical connector. Fibre standard is 62.5/125 Multimode.
5. Word Clock Out
Provides an output of the chosen system clock reference (can be switched between base rate
or network rate).
6. Word Clock In
Allows synchronisation of the Dante network to house word clock.
9
Power Connection
This information is only applicable to the RedNet D64R.
IEC Power Cord Retaining Clip
RedNet D64R is supplied with IEC power cord retaining clips. These prevents accidental disconnection
of a power cord during use. When the unit is first installed, the retaining clips will need to be attached
to power input sockets on the rear panel.
Insert each clip by squeezing together the legs as shown in the first image below, aligning the pins
with the through-holes on the IEC fixing posts one at a time, and then releasing.
Ensure that the orientation of each clip is as shown in the other images below or the effectiveness
will be compromised.
10
Physical Characteristics
308mm / 12.13”
465.0mm / 18.3”
31.8mm / 1.25”
RedNet 6/D64R dimensions are illustrated in the diagram above.
RedNet 6/D64R requires 1U of vertical rack space and at least 350 mm of rack depth, to allow for
cables. RedNet 6/D64R weighs 3.74 (4.32) kg and for installations in a fixed environment (eg., a
studio), the front-panel mounting screws will provide adequate support. If the units are to be used
in a mobile situation (eg., flight-cased for touring, etc.), consideration should be given to using side
support rails within the rack.
RedNet 6/D64R generates little significant heat and is cooled by natural convection.
Ventilation is via slots in the enclosure at both sides. Do not mount RedNet 6/D64R immediately
above any other equipment which generates significant heat, for example, a power amplifier. Also,
ensure that when mounted in a rack, the side vents are not obstructed.
Power Requirements
RedNet 6/D64R is mains-powered. It incorporates ‘Universal’ power supplies, which can operate on
any AC mains voltage from 100 V to 240 V. The AC connections are made via a standard 3-pin IEC
connectors on the rear panel.
D64R
When PSU A & PSU B are both connected, PSU A becomes the default supply and therefore draws
more current than B. If a backup mains supply is provided from an uninterruptible source, it is
recommended that this is connected to input B.
One or two mating IEC cables are supplied with the unit – these should be terminated with mains
plugs of the correct type for your country.
The AC power consumption of the RedNet 6/D64R is 30VA.
Please note that there are no fuses in RedNet 6/D64R, or other user-replaceable components of any
type. Please refer all servicing issues to the Customer Support Team (see “Customer Support and
Unit Servicing” on page 21).
11
REDNET 6/D64R OPERATION
First Use and Firmware Updates
Your RedNet 6/D64R may require a firmware update* when it is first installed and switched on.
Firmware updates are initiated and handled automatically by the RedNet Control application.
*It is important that the rmware update procedure is not interrupted – either by switching off power to the
RedNet 6/D64R unit or the computer on which RedNet Control is running, or by disconnecting either from the
network.
From time to time Focusrite will release RedNet firmware updates within new versions of RedNet
Control. We recommend keeping all RedNet units up to date with the latest firmware version supplied
with each new version of RedNet Control.
Digital Clocking
RedNet 6/D64R is able to operate across two separate clock domains:
• The RedNet network clock
• The MADI audio clock
It is not necessary for these two domains to be synchronous so independent clock sources can be
used. This is made possible by the use of sample rate converters in the product’s audio input/output.
Three possible clock sources are available:
• Network (RedNet 6/D64R can also act as network master clock)
• MADI Input
• Word Clock Input
When sample rate conversion is enabled, the clock source of the MADI output and the RedNet 6/
D64R can be selected independently in the RedNet Control application.
When sample rate conversion is disabled, the MADI output will be synchronous with the RedNet
network. In this case, the selection of clock source for the unit is made under ‘RedNet Clock Source’
in the RedNet Control application. If MADI and the Network are to run synchronously, the following
rules must be followed:
• With Network as the clock source, it is important that any device sending a MADI signal to
RedNet 6/D64R is also receiving a word clock signal from the RedNet 6/D64R or another
RedNet unit.
• With Word Clock In as the clock source, any device which is sending a MADI signal to RedNet
6/D64R must also receive a valid clock signal from the same source as RedNet 6
The RedNet 6/D64R Word Clock Output may be switched via the RedNet Control application to output
one of four clock signals:
• Network Clock
• Network Clock (base rate)
• MADI Input
• Word Clock Input (Note: Switchable 75 ohm termination can be selected via RedNet Control.)
12
MADI Modes
RedNet 6/D64R supports both varispeed and non-varispeed MADI modes. Non-varispeed mode
enables up to 64 channels I/O at 48 kHz. Varispeed mode enables up to 56 channels I/O at 48kHz.
The MADI input of RedNet 6/D64R will automatically detect the channel count of incoming signals,
meaning the user does not need to adjust any settings. When ‘Follow Rx’ (located in MADI Output
menu) is set, the MADI output of RedNet 6/D64R will automatically be set to match the incoming
MADI signal.
The RedNet 6/D64R MADI input select is auto-sensing by default, although manual override is
provided in the RedNet Control application. When Auto mode is selected and both coaxial and optical
inputs are present, RedNet 6/D64R will automatically prefer the optical input. If the optical cable
is removed from the RedNet 6/D64R input, the unit will automatically switch to the coaxial input. If
Auto Input is selected while no valid coaxial or optical input is present, both the optical and coaxial
input indicators will flash.
The RedNet 6/D64R MADI output has three varispeed states selectable in the RedNet Control
application:
• Varispeed
• Fixed
• Follow MADI input
In addition to the varispeed states the RedNet 6/D64R MADI output is capable of a range of sample
rates. These can be selected in the RedNet Control application:
• Single (44.1 or 48 kHz)
• Dual (88.2 or 96 kHz)
• Quad (176.4 or 192 kHz)
• Follow MADI input
When a MADI input is present, the MADI output of RedNet 6/D64R will automatically match the MADI
input.
13
Pull Up and Pull Down Operation
RedNet 6/D64R is able to operate at a specified pull up or pull down percentage as selected in the
Dante Controller application.
When operating in 64-channel (ie. non-varispeed) mode, MADI is not capable of operating at greater
than approximately ±1% of the nominal sample rate. This may become a problem when the network
clock domain is pulled up beyond 1% of nominal. In this condition, the Output Varispeed indicator on
the front panel will flash to indicate that the output is out of MADI tolerance. Therefore, to continue
generating a valid RedNet 6/D64R MADI output, it would be necessary to operate the MADI output in
56-channel (varispeed) mode, use sample rate conversion or reduce the network rate to within 1%
of nominal sample rate.
Sample Rate Converters
SRC will need to be switched in for any sources that are not using the current system clock as a
reference signal.
This can be particularly useful in post-production environments where the network audio is pulled
up or down, but it is necessary to have the MADI stream run at a base sample rate to interface – for
example – with a mixing console.
Note that engaging the sample rate converters will increase the overall latency of the device.
14
OTHER REDNET SYSTEM COMPONENTS
The RedNet hardware range includes various types of I/O interface and a PCIe digital audio interface
card which is installed in the system’s host computer. All the I/O units can be considered as
“Break-Out” (and/or “Break-In”) boxes to/from the network, and all are built in mains-powered,
19” rackmount housings. There are also three software items, RedNet Control (see below), Dante
Controller and Dante Virtual Soundcard.
USING REDNET CONTROL
RedNet Control will reflect the status of the RedNet units present in the system, presenting an
image representing each hardware unit.
The illustration above shows a RedNet D64R, with a single PSU input and a single, locked network
connection, acting as the network master with the Sample Rate Converters enabled.
D64R
PSUs A & B – Each illuminates if PSU has power input and all DC outputs are present.
Network[s] – Each illuminates if a valid connection is present.
Locked – Unit is successfully locked to the network (changes to the red cross if not locked).
Network Master – Illuminated indicating that unit is the network master.
External Clock – Green: Illuminates when external clock is selected and locked.
Amber: Illuminates when external clock is selected but not locked.
Red: Illuminates when external clock is selected but not connected.
Signal Metering
Each input and output channel has a virtual signal indicator. Five different states are represented:
• Black: No signal present
• Dim green: > –126 dBFS
• Green: –42 dBFS
• Amber: –6 dBFS
• Red: 0 dBFS
• SRC: Indicates sample rate converters are active.
15
ID (Identification)
Clicking on the ID icon will identify the physical device being controlled by flashing its front panel
LEDs.
Tools Menu
Clicking on the Tools icon will gain access to the following system settings:
MADI Input Selection – One can be selected at any time.
• Coaxial
• Optical
• Network (base rate)
SRC (Sample Rate Conversion)
• Enable – Tick option On/Off
• MADI Output Rate – One can be selected at any time.
- Follow Rx
- Single Rate
- Double Rate
- Quad Rate
• SRC Clock Source – One can be selected at any time.
- MADI Input
- Word Clock
- RedNet
RedNet Clock Source – Only one can be selected at any time.
• Internal (RedNet 6/D64R is network master but running from internal clock)
• MADI input
• Word Clock
Note: When selecting any clock source, RedNet 6/D64R will become a preferred master.
Preferred Master – On/Off state.
Word Clock Output – One can be selected at any time.
• Network
• Network (base rate)
• MADI Input
• Word Clock Input
Word Clock Termination – Tick option On/Off. (Terminates word clock input BNC with 75Ω.)
MADI Output Varispeed – Only one can be selected at any time.
• Follow RX
• Fixed (64/32/16)
• Varispeed (56/28/14)
16
APPENDIX
11
8
1
8
Connector Pinouts
Ethernet Connector
Connector type: RJ-45 [etherCON] receptacle
Applies to: Ethernet (Dante)
PinCat 6 Core
1White + Orange
2Orange
3White + Green
4Blue
5White + Blue
6Green
7White + Brown
8Brown
17
PERFORMANCE AND SPECIFICATIONS
Sample Rate Converters
Sample Rate Lock Range41 to 216 kHz (MADI)
Gain Error-0.01 dB
Dynamic Range> 139 dB (-60 dBFS method)
THD + N< -130 dB (0.00003%); 0 dBFS input
Latency43 to 196 samples (Network and MADI sample rate dependent)
MADI Clock SourcesRedNet, MADI Input and Word Clock
1 x RJ45 [2 x etherCON, also compatible with standard RJ45 connectors]
18
Front Panel Indicators
Power [PSU A]Green LED. Illuminates when an AC input is applied and all DC outputs are present
PSU B [D64R only]Green LED. Illuminates when an AC input is applied and all DC outputs are present
Network Connected
[Primary]
Network Secondary
[D64R only]
Network Locked
Sample RateOrange LED for each: 44.1 kHz, 48 kHz, x2, x4
Pull Up/DownIndicates unit is set to operate on a Dante pull up/down domain
RedNet Clock SourceOrange LED for each: Internal, MADI Input and Word Clock
MADI InputOrange LED for each: Coaxial, Optical [and Auto]
MADI Clock SourceOrange LED for each: [SRC], RedNet, MADI Input and Word Clock
MADI Status [RedNet 6]Orange LED for each: SRC & O/P Varispeed
Signal [D64R only]2 Green LEDs: 1 input/1 output. Illuminate at -126 dBFS. Orange LED: Varispeed
Green LED. Indicates that a network connection is present [on Primary port when in
Redundant mode. When in Switched mode, a valid network connection at either Primary
or Secondary network port will cause this LED to illuminate]
Green LED. Indicates that a network connection is present on secondary port when in
redundant mode. Not used in switched mode
Green LED. When unit is network slave, shows valid network lock. When unit is network
master, shows lock to indicated clock source. Flashing indicates external clock is
selected but not connected
Network Modes [D64R Only]
RedundantAllows unit to connect to two independent networks
SwitchedConnects both ports to integrated network switch allowing daisy-chaining of device
Channel Count
MADI Clock
Single 64 32 16
Single – Varispeed 56 32 16
Double 32 32 16
Double – Varispeed 28 28 16
Quad 16 16 16
Quad – Varispeed 14 14 14
Rednet Clock:
Single Double Quad
19
Dimensions
Height44.5mm / 1.75” (1RU)
Width482.6mm / 19”
Depth308mm / 12.13”
Weight
Weight
3.74 [4.32] kg
Power
PSU[s]
1 [2] x Internal, 100-240V, 50/60Hz, consumption 30VA
20
Focusrite RedNet Warranty and Service
All Focusrite products are built to the highest standards and should provide reliable performance
for many years, subject to reasonable care, use, transportation and storage.
Very many of the products returned under warranty are found not to exhibit any fault at all. To
avoid unnecessary inconvenience to you in terms of returning the product please contact Focusrite
support.
In the event of a Manufacturing Defect becoming evident in a product within 12 months from the date
of the original purchase Focusrite will ensure that the product is repaired or replaced free of charge.
A Manufacturing Defect is defined as a defect in the performance of the product as described and
published by Focusrite. A Manufacturing Defect does not include damage caused by post-purchase
transportation, storage or careless handling, nor damage caused by misuse.
Whilst this warranty is provided by Focusrite the warranty obligations are fulfilled by the distributor
responsible for the country in which you purchased the product.
In the event that you need to contact the distributor regarding a warranty issue, or an out-of-warranty
chargeable repair, please visit: www.focusrite.com/distributors
The distributor will then advise you of the appropriate procedure for resolving the warranty issue.
In every case it will be necessary to provide a copy of the original invoice or store receipt to the
distributor. In the event that you are unable to provide proof of purchase directly then you should
contact the reseller from whom you purchased the product and attempt to obtain proof of purchase
from them.
Please do note that if you purchase a Focusrite product outside your country of residence or business
you will not be entitled to ask your local Focusrite distributor to honour this limited warranty,
although you may request an out-of-warranty chargeable repair.
This limited warranty is offered solely to products purchased from an Authorised Focusrite Reseller
(defined as a reseller which has purchased the product directly from Focusrite Audio Engineering
Limited in the UK, or one of its Authorised Distributors outside the UK). This Warranty is in addition
to your statutory rights in the country of purchase.
Registering Your Product
For access to Dante Virtual Soundcard, please register your product at: www.focusrite.com/register
Customer Support and Unit Servicing
You can contact our dedicated RedNet Customer Support team free of charge:
Email: rednetsupport@focusrite.com
Phone (UK): +44 (0)1494 462246
Phone (USA): +1 (310) 322-5500
Troubleshooting
If you are experiencing problems with your RedNet 6/D64R, we recommend that in the first instance,
you visit our Support Answerbase at: www.focusrite.com/answerbase
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