Each Fluke product is warranted to be free from defects in material and workmanship under normal use and
service. The warranty period is two years and begins on the date of shipment. Parts, product repairs, and services
are warranted for 90 days. This warranty extends only to the original buyer or end-user customer of a Fluke
authorized reseller, and does not apply to fuses, disposable batteries, or to any product which, in Fluke's opinion,
has been misused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of operation
or handling. Fluke warrants that software will operate substantially in accordance with its functional specifications
for 90 days and that it has been properly recorded on non-defective media. Fluke does not warrant that software
will be error free or operate without interruption.
Fluke authorized resellers shall extend this warranty on new and unused products to end-user customers only but
have no authority to extend a greater or different warranty on behalf of Fluke. Warranty support is available only if
product is purchased through a Fluke authorized sales outlet or Buyer has paid the applicable international price.
Fluke reserves the right to invoice Buyer for importation costs of repair/replacement parts when product purchased
in one country is submitted for repair in another country.
Fluke's warranty obligation is limited, at Fluke's option, to refund of the purchase price, free of charge repair, or
replacement of a defective product which is returned to a Fluke authorized service center within the warranty
period.
To obtain warranty service, contact your nearest Fluke authorized service center to obtain return authorization
information, then send the product to that service center, with a description of the difficulty, postage and insurance
prepaid (FOB Destination). Fluke assumes no risk for damage in transit. Following warranty repair, the product will
be returned to Buyer, transportation prepaid (FOB Destination). If Fluke determines that failure was caused by
neglect, misuse, contamination, alteration, accident, or abnormal condition of operation or handling, including
overvoltage failures caused by use outside the product’s specified rating, or normal wear and tear of mechanical
components, Fluke will provide an estimate of repair costs and obtain authorization before commencing the work.
Following repair, the product will be returned to the Buyer transportation prepaid and the Buyer will be billed for the
repair and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE SHALL NOT BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF
DATA,
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation
of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every
buyer. If any provision of this Warranty is held invalid or unenforceable by a court or other decision-maker of
competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
The RSE300 and RSE600 Thermal Imagers (the Product or Imager) are stationary, infrared imaging cameras for
use in many applications. These applications include equipment troubleshooting, preventive and predictive
maintenance, building diagnostics, and research and development.
The Imager can stream live infrared and IR-Fusion technology video to a PC that has SmartView
installed or to the Fluke Connect app (where available). SmartView is a high-performance, professional software
suite for quality analysis and reporting. The Imager also works with MATLAB
and LabVIEW.
software
Safety Information
A Warning identifies hazardous conditions and procedures that are dangerous to the user. A Caution identifies
conditions and procedures that can cause damage to the Product or the equipment under test.
XW Warning
To prevent possible electrical shock, fire, or personal injury and for safe operation of the
Product:
•Read all safety information before you use the Product.
•Carefully read all instructions.
•Do not alter the Product and use only as specified, or the protection supplied by the Product
can be compromised.
•Do not use the Product if it operates incorrectly.
•Do not use the Product if it is altered or damaged.
•See emissivity information for actual temperatures. Reflective objects result in lower than
actual temperature measurements. These objects pose a burn hazard.
•Use only the external mains power supply included with the Product.
•Do not put metal objects into connectors.
•Use only specified replacement parts.
•Have an approved technician repair the Product.
W Caution
Storage and/or continual operation of the Imager in extreme ambient temperature conditions
can result in temporary interruption of operation. If this occurs, let the Imager stabilize (cool
down or warm up) before you resume operation.
Table 1 is a list of symbols that can be used on the Product or in this manual.
Table 1. Symbols
SymbolDescription
W
X
P
)
~
Consult user documentation.
WARNING. RISK OF DANGER.
WARNING. HAZARDOUS VOLTAGE. Risk of electric shock.
Conforms to European Union directives.
Certified by CSA Group to North American safety standards.
Conforms to relevant Australian Safety and EMC standards.
Conforms to relevant South Korean EMC standards.
This product complies with the WEEE Directive marking requirements. The affixed label
indicates that you must not discard this electrical/electronic product in domestic household
waste. Product Category: With reference to the equipment types in the WEEE Directive
Annex I, this product is classed as category 9 "Monitoring and Control Instrumentation"
product. Do not dispose of this product as unsorted municipal waste.
Table 3 explains what the colors on the LED indicator means.
Table 3. LED Indicator Light Colors
ColorDescriptionAction
The Product is warming up.
Blinking red
Solid redIndicates an error.
Solid greenThe Product is warmed-up.Use the Product.
Solid yellow
Blinking yellowThe shutter is closedNA
Or
There is no ethernet connection.
The internal temperature of the Product
is above the top threshold value.
Wait for the Product to warm up.
Or
Connect the RJ45 connector end of the
ethernet cable to the ethernet switch and
the M12 connector end to the Product.
Move the Product to a cool location.
Operation
The Imager and SmartView need a stable network connection to work properly. Set up your network without
interference from other systems. Do not connect the Imager to a Virtual Private Network (VPN). SmartView is a
data-intensive application. Use of other data-intensive applications (streaming audio or video) on the PC or the
same network system can cause loss of data.
Note
All thermal imagers need sufficient warm-up time for accurate temperature measurements and best
image quality. Warm-up time can vary by model and environmental conditions. Although most imagers
are fully warmed up in 3 minutes to 5 minutes, wait a minimum of 10 minutes for the most accurate
temperature measurement. When you move an imager between environments with large differences in
ambient temperature, allow for additional adjustment time.
To use the Product (See Figure 1):
1. Attach the antenna.
2. Stabilize the Product either on a flat surface or a tripod.
3. Connect the RJ45 connector end of the ethernet cable to the ethernet jack on the PC.
4. Connect the M12 connector end of the ethernet cable to the Product.
5. Connect the ac plug of the M16 DC power cable (15 V dc) to a power outlet and the M16 connector to the
Product.
6. Wait for the Product to warm up and the LED indicator to show solid green.
SmartView software for a PC is available to use with the Imager and contains features to analyze images,
organize data and information, and make professional reports.
Use SmartView software to:
•Focus the Imager.
•Record IR and IR-Fusion image and video files.
•Review IR-PhotoNotes, audio, and text annotations.
•Export IR and visible images.
•Edit .is2 image files and .is3 video files.
•Update the firmware for new Imager features.
Download SmartView Software
To download SmartView Software:
The software automatically downloads to the PC.
2. On the PC, follow the instructions to install SmartView software. (Administrator privileges are required for the
Download the latest version of the firmware to the Product to use with the SmartView.
1. Connect the PC to the ethernet jack.
2. On the PC, open SmartView software.
3. Connect the RJ45 connector end of the ethernet cable to the ethernet jack on the PC.
4. Connect the M12 connector end of the ethernet cable to the Product.
SmartView software recognizes the connection with the Imager and appears on the SmartView
software toolbar menu.
5. On the PC, select Yes if prompted to download a firmware update file onto the PC.
The Imager restarts and completes the firmware update.
Enable the Radio
In countries with laws and regulations that permit wireless communications, wireless communication protocols
are available to expand the capabilities of the Imager. All Imagers ship from the factory with the radios disabled.
To enable the radio:
2. On the website:
a. Select a language from the drop down box.
b. Enter your information and the serial number of the Imager. The serial number is case sensitive.
c. Click Submit.
If the radio is authorized in your country, an authorization code appears on the web page.
Note
If the radio is not yet authorized in your country, Fluke will contact you when the radio is authorized for
use in your country.
3. In SmartView:
a. Type in the authorization code from the website and select Enter. (The authorization code is not case
sensitive.)
A message appears in SmartView that shows the wireless communication is enabled.
If a message appears that says the authorization code is invalid:
•Make sure you entered the correct serial number from the Imager into the website.
•Make sure you entered the correct authorization code from the website into SmartView.
Group 1: Equipment has intentionally generated and/or uses conductively-coupled radio frequency energy that is necessary for the
internal function of the equipment itself.
Class A: Equipment is suitable for use in all establishments other than domestic and those directly connected to a low-voltage power
supply network that supplies buildings used for domestic purposes. There may be potential difficulties in ensuring electromagnetic
compatibility in other environments due to conducted and radiated disturbances.
Caution: This equipment is not intended for use in residential environments and may not provide adequate protection to radio reception in
such environments.
Korea (KCC) .............................Class A Equipment (Industrial Broadcasting & Communication Equipment)
Class A: Equipment meets requirements for industrial electromagnetic wave equipment and the seller or user should take notice of it. This
equipment is intended for use in business environments and not to be used in homes.
USA (FCC) ...............................47 CFR 15 Subpart C Sections 15.207, 15.209, 15.249.