Fluke Network Tester User Manual
PN 1560821
June 2000, Rev 3, 3/05
© 2000-2005 Fluke Corporation, All rights reserved.
All product names are trademarks of their respective companies.
NetTool™
Inline Network Tester
Users Manual
LIMITED WARRANTY AND LIMITATION OF LIABILITY
Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use and service. The warranty
period for the mainframe is one year and begins on the date of purchase. Parts, accessories, product repairs and services are warranted for
90 days, unless otherwise stated. Ni-Cad, Ni-MH Li-Ion batteries, cables or other peripherals are all considered parts or accessories. This
warranty extends only to the original buyer or end-user customer of a Fluke Networks authorized reseller, and does not apply to any product
which, in Fluke Networks' opinion, has been misused, altered, neglected, contaminated, or damaged by accident or abnormal conditions of
operation or handling. Fluke Networks warrants that software will operate substantially in accordance with its functional specifications for 90
days and that it has been properly recorded on non-defective media. Fluke Networks does not warrant that software will be error free or
operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased through a
Fluke Networks authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves the right to invoice
Buyer for importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another country.
Fluke Networks' warranty obligation is limited, at Fluke Networks' option, to refund of the purchase price, free of charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain return authorization information, then
send the product to that service center, with a description of the difficulty, postage and insurance prepaid (FOB Destination). Fluke Networks
assumes no risk for damage in transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB Destination). If Fluke Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident or abnormal condition of
operation or handling, or normal wear and tear of mechanical components, Fluke Networks will provide an estimate of repair costs and obtain authorization before commencing the work. Following repair, the product will be returned to the Buyer transportation prepaid and the
Buyer will be billed for the repair and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. FLUKE NETWORKS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or
unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not affect the validity or enforceability of any
other provision.
4/04
Fluke Networks
PO Box 777
Everett, WA 98206-0777
USA
Table of Contents
Chapter Title Page
1 Introduction .................................................................................................................. 1-1
Using This Manual.......................................................................................................... 1-1
What is NetTool?............................................................................................................ 1-1
NetTool Features....................................................................................................... 1-2
Care and Maintenance .............................................................................................. 1-2
Package Contents ..................................................................................................... 1-2
Optional Accessories................................................................................................. 1-3
Service and Adjustment............................................................................................. 1-3
Registering NetTool................................................................................................... 1-3
Contacting Fluke Networks........................................................................................ 1-4
PC/NetTool Link Utility Programs................................................................................... 1-4
NetTool Blaster.......................................................................................................... 1-4
NetTool Toolkit .......................................................................................................... 1-5
Installing and Running the Link Utilities ..................................................................... 1-5
Getting Acquainted......................................................................................................... 1-5
Turning on NetTool.................................................................................................... 1-5
Turning on the Backlight............................................................................................ 1-5
i
NetTool
Users Manual
Understanding the LEDs ........................................................................................... 1-6
Link/Collision/Error LED ....................................................................................... 1-6
Utilization LED...................................................................................................... 1-6
NetTool Menus.......................................................................................................... 1-7
Icons..................................................................................................................... 1-7
Main Menu ........................................................................................................... 1-7
Navigation Keys ................................................................................................... 1-8
Power Supply................................................................................................................. 1-9
Installing the Batteries............................................................................................... 1-9
Maximizing Battery Life ............................................................................................. 1-9
Using the AC Adapter ............................................................................................... 1-9
Updating NetTool’s Software ......................................................................................... 1-10
2 Setting Up and Connecting NetTool........................................................................... 2-1
Introduction.................................................................................................................... 2-1
Configuring NetTool....................................................................................................... 2-1
Changing the System Settings.................................................................................. 2-2
Identifying Unwanted Protocols................................................................................. 2-3
Manually Assigning NetTool an IP Address .............................................................. 2-3
Creating a List of IP Addresses to Ping..................................................................... 2-4
Selecting a Language for the Display Screens ......................................................... 2-4
Obtaining Information about Your NetTool................................................................ 2-4
Connecting NetTool ....................................................................................................... 2-5
Connecting a Patch Cable ........................................................................................ 2-5
Single-Ended Connection ......................................................................................... 2-5
Inline Connection ...................................................................................................... 2-7
Serial Port Connection .............................................................................................. 2-8
ii
Contents
3 AutoTest........................................................................................................................ 3-1
Introduction .................................................................................................................... 3-1
Running AutoTest........................................................................................................... 3-1
Cable Test Results .................................................................................................... 3-2
Cable Length, Opens, Shorts, and Splits.............................................................. 3-2
Wiremap ............................................................................................................... 3-2
Single-Ended AutoTest Results................................................................................. 3-3
Network Drop........................................................................................................ 3-3
Network Device..................................................................................................... 3-4
Inline AutoTest Results.............................................................................................. 3-5
Inline between a Device and the Network............................................................. 3-5
Inline between a PoE Powered Device and the Network ...................................... 3-7
4 Troubleshooting a Network Device ............................................................................ 4-1
Introduction .................................................................................................................... 4-1
Verifying a Device’s Configuration.................................................................................. 4-1
Viewing Link Status Information ................................................................................ 4-2
Checking Frames for Errors....................................................................................... 4-3
Tracking Protocols..................................................................................................... 4-5
Obtaining a Device’s IP Address Information ............................................................ 4-6
Identifying Network Resources.................................................................................. 4-7
5 Troubleshooting Networks.......................................................................................... 5-1
Introduction .................................................................................................................... 5-1
Finding Out About Your Network.................................................................................... 5-1
Identifying the Network Type ..................................................................................... 5-2
Identifying Key Devices ............................................................................................. 5-3
(continued)
iii
NetTool
Users Manual
Ping................................................................................................................................ 5-4
Assigning an IP Address to NetTool.......................................................................... 5-4
Pinging a Single Device ............................................................................................ 5-4
Pinging Multiple Devices ........................................................................................... 5-5
6 Common Problems...................................................................................................... 6-1
Introduction.................................................................................................................... 6-1
Displaying the Problem Log ........................................................................................... 6-1
Understanding the Problem Log Display................................................................... 6-2
Things to Consider.................................................................................................... 6-3
Problems NetTool Detects............................................................................................. 6-3
Link Connectivity Problems....................................................................................... 6-3
Network Problems..................................................................................................... 6-5
Health Problems................................................................................................... 6-5
NetWare ............................................................................................................... 6-6
TCP/IP.................................................................................................................. 6-7
Host Configuration................................................................................................ 6-7
Name Resolution.................................................................................................. 6-8
NetBIOS............................................................................................................... 6-9
Web...................................................................................................................... 6-10
Email .................................................................................................................... 6-10
Printer................................................................................................................... 6-11
Unwanted protocols (when enabled).................................................................... 6-12
7 Verifying Voice over IP Service .................................................................................. 7-1
Introduction.................................................................................................................... 7-1
Running AutoTest .......................................................................................................... 7-1
Viewing PoE Voltage and Pair Information ............................................................... 7-2
iv
Contents
Viewing VLAN and CDP Information ......................................................................... 7-2
The VoIP Log ................................................................................................................. 7-3
Viewing Call Quality Measurements............................................................................... 7-4
8 Creating and Managing Reports ................................................................................. 8-1
Introduction .................................................................................................................... 8-1
Before You Begin ........................................................................................................... 8-1
Creating a Report........................................................................................................... 8-2
Deleting or Overwriting a Report .................................................................................... 8-3
Appendices
A Specifications.......................................................................................................... A-1
B Sample VoIP Call Logs ........................................................................................... B-1
C Glossary.................................................................................................................. C-1
Index
(continued)
v
NetTool
Users Manual
vi
List of Tables
Table Title Page
1-1. NetTool's Device Icons.......................................................................................................... 1-7
3-1. Services NetTool Discovers .................................................................................................. 3-4
3-2. Duplex Settings ..................................................................................................................... 3-5
3-3. Link and Polarity Level .......................................................................................................... 3-6
5-1. Ping Status Icons .................................................................................................................. 5-6
6-1. Elements of the Problem Log ................................................................................................ 6-2
7-1. VoIP Monitor RTP/RTCP Statistics........................................................................................ 7-4
vii
NetTool
Users Manual
viii
List of Figures
Figure Title Page
1-1. NetTool Front Panel .............................................................................................................. 1-1
1-2. Initial Screen.......................................................................................................................... 1-5
1-3. NetTool LEDs ........................................................................................................................ 1-6
1-4. NetTool Icons ........................................................................................................................ 1-7
1-5. Battery Compartment ............................................................................................................ 1-9
1-6. Powering NetTool with the AC Adapter ................................................................................. 1-9
2-1. NetTool Menu........................................................................................................................ 2-1
2-2. Settings Menu ....................................................................................................................... 2-2
2-3. Edit Screen............................................................................................................................ 2-3
2-4. Single-Ended Connection into a Wall Jack............................................................................ 2-6
2-5. Single-Ended Connection to a PC......................................................................................... 2-6
2-6. Inline Connection between a PC and the Network ................................................................ 2-7
2-7. Connecting NetTool to the Serial Port ................................................................................... 2-8
3-1. AutoTest Screen.................................................................................................................... 3-1
3-2. Cable Status Screen.............................................................................................................. 3-2
3-3. Wiremap Details .................................................................................................................... 3-2
3-4. Diagram of NetTool Connected to a PC ................................................................................ 3-4
ix
NetTool
Users Manual
3-5. Diagram of an Inline Connection........................................................................................... 3-5
3-6. Inline Connection Between a PoE-Powered Device and the Network .................................. 3-7
4-1. Station Menu......................................................................................................................... 4-1
4-2. Link Configuration Details ..................................................................................................... 4-2
4-3. Health Details........................................................................................................................ 4-3
4-4. Health Statistics .................................................................................................................... 4-3
4-5. Protocols Screen................................................................................................................... 4-5
4-6. IP Protocols Screen .............................................................................................................. 4-5
4-7. Addresses Used Screen ....................................................................................................... 4-6
4-8. CDP Information ................................................................................................................... 4-6
4-9. VLAN Information.................................................................................................................. 4-7
4-10. Servers Used Screen............................................................................................................ 4-7
5-1. Network Menu....................................................................................................................... 5-1
5-2. Segment ID Screen............................................................................................................... 5-2
5-3. Key Devices Screen.............................................................................................................. 5-3
5-4. Ping Screen .......................................................................................................................... 5-4
5-5. Ping Catalog Screen ............................................................................................................. 5-5
5-6. Ping Results Screen ............................................................................................................. 5-6
6-1. Main Menu Showing Problems Selected .............................................................................. 6-1
6-2. Problem Log.......................................................................................................................... 6-2
7-1. Link Configuration Screen..................................................................................................... 7-2
7-2. VLAN Port Information .......................................................................................................... 7-3
7-3. VoIP Log ............................................................................................................................... 7-3
7-4. VoIP Monitor ......................................................................................................................... 7-4
8-1. Reporter Menu...................................................................................................................... 8-2
8-2. Save Report Screen.............................................................................................................. 8-2
x
Using This Manual
This Users Manual is supplied with the NetTool™ Inline
Network Tester (hereafter referred to as NetTool) to help
you learn to use your new tester quickly and more
efficiently. The manual introduces you to the key features
and operation of NetTool and shows you how to set it up
and use it to resolve troublesome desktop-to-network
connectivity problems. Descriptions of test functions,
along with illustrations of typical menus and result
screens, are provided to assist you with the operation of
the tester and interpretation of results.
What is NetTool?
NetTool™ is a handheld tester that combines cable,
network, and PC configuration testing into a single
device. NetTool is specifically designed to speed your
frontline network troubleshooting, “moves, adds &
changes,” and desktop-to-network connectivity work.
Chapter 1
Introduction
SELECT
Figure 1-1. NetTool Front Panel
ahn010f.eps
1-1
NetTool
Users Manual
NetTool is available in the following models:
• NetTool Standard: provides single-ended testing of
network devices. Also includes a Ping function and
the capability to display VLAN traffic and CDP
information.
• NetTool Pro: includes all of the features in the
standard model plus the ability to do inline testing
between two devices, such as a PC and the network
switch. The Pro model also includes the Reporter, a
function that enables you to create and save test
reports.
• NetTool VoIP: includes all of the features available
in NetTool Pro plus the ability to monitor VoIP (Voice
over IP) service.
NetTool Features
NetTool’s features and functions enable you to do the
following:
• Verify the reliability of cabling and cabling
installations by testing for length, shorts, split pairs or
opens, including pin-to-pin wiremapping
• Check a PC’s configuration and identify its network
• Ping network devices to verify connectivity
• “Listen” to traffic between network devices to detect
common connectivity problems (NetTool Pro and
VoIP models only)
• Generate resource reports to document network and
PC performance (NetTool Pro and VoIP models
only).
Care and Maintenance
Treat your NetTool tester with care to ensure the best
performance. Clean the tester carefully by using a soft,
slightly damp cloth. Never use harsh detergents, solvents,
or abrasive cleaners.
Clean the LCD by gently wiping it with a soft cloth or
tissue moistened with isopropyl alcohol.
Package Contents
Take a moment to check the shipping container to make
sure that the contents match the list below. If any item is
missing, contact your place of purchase.
• Four (4) AA batteries
• Serial cable
• RJ-45 cable
• Wiremap adapter
1-2
Introduction
What is NetTool? 1
• This NetTool Users Manual and the NetTool Quick
Reference Guide
• CD-ROM, containing this NetTool Users Manual,
NetTool
NetTool Toolkit
• CD-ROM, containing Key Device Watch.
. Blaster! (updates software), and the
Optional Accessories
You can separately purchase the following accessories
for NetTool from Fluke Networks or from your local
distributor:
• A/C adapter
• Battery charger
• Rechargeable batteries.
Service and Adjustment
Service and adjustment of NetTool should be performed
by trained Fluke Networks service personnel only. If you
experience a problem with the tester, visit the Fluke
Networks website at
http://www.flukenetworks.com/NetTool
support@flukenetworks.com
Fluke Networks Service Center to report the problem (see
“Contacting Fluke Networks” for a list of telephone
numbers).
If the tester requires repair, service center personnel will
provide you with shipping information and repair prices. If
the tester is covered under warranty, it will be promptly
repaired or replaced (at Fluke Networks’ option) and
returned to you, postage paid, at no charge. See the
registration card for warranty terms. If the warranty has
lapsed, Fluke Networks will repair the tester for a fixed
fee and return it, postage paid, to you.
, or contact your nearest
, send email to
Registering NetTool
Please take the time to register your NetTool. Go to the
Fluke Networks website at
http://www.flukenetworks.com/registration to register your
tester online.
1-3
NetTool
Users Manual
Contacting Fluke Networks
www.flukenetworks.com
support@flukenetworks.com
+1-425-446-4519
• Australia: 61 (2) 8850-3333 or 61 (3) 9329 0244
• Beijing: 86 (10) 6512-3435
• Brazil: 11 3044 1277
• Canada: 1-800-363-5853
• Europe: +44 1923 281 300
• Hong Kong: 852 2721-3228
• Japan: +81-3-3434-0181
• Korea: 82 2 539-6311
• Singapore: +65-6738-5655
• Taiwan: (886) 2-227-83199
• USA: 1-800-283-5853
Visit our website for a complete list of phone numbers.
PC/NetTool Link Utility Programs
The CD-ROM that is packaged with NetTool includes two
PC-based software utility programs: NetTool Blaster and
NetTool Toolkit. After you install and start these
programs, select Help for instructions on how to use
them.
NetTool Blaster
NetTool Blaster enables you to do the following:
• Update NetTool (click the Update button)
• Get screen shots (download screens by clicking
NetTool Blaster’s Capture button)
• Add your own splash screen (click the Personalize
button)
• Set the date and time
• Enter a key code if you have purchased options for
NetTool (click Options)
• Change the language of NetTool’s display screens
(as translations become available)
• Set communication parameters.
1-4
Introduction
Getting Acquainted 1
NetTool Toolkit
NetTool Toolkit enables you to:
• Generate reports
• Download reports
• Configure PING parameters and catalogs.
Installing and Running the Link Utilities
To install the programs:
1. Insert the CD-ROM that comes packaged with
NetTool into your PC.
A navigation screen displays.
2. Run the setup program to install both programs.
3. Run the link utility programs from the Start |
Programs | Fluke Networks...menu.
Getting Acquainted
This section shows you how to turn NetTool on and off
and acquaints you with the functions of the tester’s
buttons, navigation keys, and LEDs. You will also become
familiar with NetTool’s icon/menu-driven user interface.
Turning on NetTool
To turn NetTool on, press the green Power button firmly
for one second.
This initial screen is displayed:
Figure 1-2. Initial Screen
Turning on the Backlight
To turn on the display backlight, quickly press the Power
button. Press it again quickly to turn the backlight off.
ahn13s.bmp
1-5
NetTool
Users Manual
Understanding the LEDs
On each side of the LCD, NetTool has a pair of LED
indicators (Figure 1-3). These LEDs combine to give you
immediate insight and at-a-glance information about your
network environment. The top pair of LEDs provides link,
collision, and error information while the bottom pair
indicates utilization levels.
Link, Collision
and Error LED
Utilization
LED
Figure 1-3. NetTool LEDs
Link, Collision
and Error LED
Utilization
LED
ahn314f.eps
Link/Collision/Error LED
A tri-colored LED with these states:
• Green: a link pulse is present.
• Yellow: collisions are occurring.
• Red: errors (for example, FCS and jabbers) are
being detected.
Utilization LED
A tri-colored LED, with each color representing the
following ranges of utilization:
• Green: network utilization levels are below 40 %.
• Yellow: network utilization levels are between 40 %
and 70 %.
• Red: network utilization levels are greater than 70 %.
1-6
Introduction
Getting Acquainted 1
NetTool Menus
NetTool has an icon- and menu-driven user interface.
Icons
The top area (Figure 1-4) contains a connection diagram.
This diagram contains icons that show what type of
device is connected to NetTool’s RJ-45 jacks.
ahn020s.eps
Figure 1-4. NetTool Icons
NetTool’s device icons are listed in Table 1-1. By moving
the cursor to an icon and then selecting it, you can drill
down to find out more information about the device.
Table 1-1. NetTool's Device Icons
Icon Menu
Network
NetTool Setup
Station
Main Menu
NetTool’s Main menu is located under the connection
diagram. From this menu, you can access the following:
Note
To display these screens, move the cursor to the
menu item, then press SELECT.
• Problems: displays the Problem Log, which lists all
problems detected from the physical layer to the
application layer. See Chapter 6, “Common
Problems”, for details.
• Protocols: displays all of the protocols that NetTool
sees on the desktop or on the network.
1-7
NetTool
Users Manual
• Key Devices: displays all of the servers, routers, and
printers that NetTool finds on the network.
• Toolkit or VoIP/Toolkit (so named if the VoIP option
is installed): displays the Toolkit menu where you
can access the Ping utility, the Reporter function, and
health statistics. If the VoIP (Voice over IP) option is
installed, the Toolkit menu lists VoIP-related
functions.
Navigation Keys
The navigation keys are the four
directional arrow keys that encircle
the SELECT key (see the diagram
on the right):
b
• Up/Down arrow keys:
• Left/Right arrow keys:
Use the arrow keys to navigate
through the menu system. They
control the on-screen cursor and,
when pressed, move you to the
icons and to different menu entries.
c
_ `
SELECT
ahn310f.eps
Scrolling
To scroll through individual items
on a menu, press the Up and
Down arrow
To scroll quickly through a menu,
use the Scroll bar, which is located
along the right side of a menu.
c
b
keys.
Paging Up and Down
If a menu has several pages, press the Left or Right
arrow key
page or to advance to the next page.
Closing the Current Screen
To close the current screen, press the Up arrow c key
to move the cursor to the
corner) then press SELECT.
, respectively, to display the preceding
_ `
(located in the top right
1-8
Introduction
Power Supply 1
Power Supply
To supply power to the tester, you can use the four AA
size batteries (supplied) or the (optional) rechargeable
batteries. Alternatively, you can use the (optional) AC
adapter.
Installing the Batteries
Figure 1-5 shows you how to insert the four AA batteries
into the tester’s battery compartment.
1
3
2
ahn011f.eps
Figure 1-5. Battery Compartment
Maximizing Battery Life
The life of batteries is strongly influenced by the care that
they receive. The greatest enemy of batteries is heat.
When using rechargeable batteries, avoid charging them
when they are hot.
Battery life can also be shortened if you frequently leave
NetTool in a hot place, such as a car on a warm day and
then charge the batteries immediately upon returning to
your office.
Using the AC Adapter
The (optional) AC adapter plugs into the left side of
NetTool, as shown in Figure 1-6 below:
Figure 1-6. Powering NetTool with the AC Adapter
afq03f.eps
1-9
NetTool
Users Manual
Updating NetTool’s Software
From time to time, updates to NetTool’s software become
available.
• Select the NetTool icon then select About
NetTool to find out what version of software is
installed on the tester.
• To find out if there is a new software version
available, go to www.flukenetworks.com
NetTool from the Find your product selection box.
Click the software link to display the Software page.
Check the version number to determine if it is later
than the version installed on your tester.
. Select
To update NetTool:
1. Follow the web instructions to download the update
file to your PC.
2. Connect the supplied serial cable between NetTool
and the PC (see “Serial Port Connection” in Chapter
2) then transfer the files from the PC to the tester.
1-10
Chapter 2
Setting Up and Connecting NetTool
Introduction
This chapter shows you how to set up NetTool. Among
the tasks covered are how to set NetTool’s date and time,
how to configure its IP address information, and how to
locate important information, such as the serial number.
This chapter also shows you how to make a single-ended
connection and an inline connection between NetTool
and a network device.
Configuring NetTool
To configure NetTool, select the NetTool icon
The NetTool menu is displayed:
Figure 2-1. NetTool Menu
Use this menu to access the tester’s setup menus, which
are described in the following sections.
.
afq59s.bmp
2-1
NetTool
Users Manual
Changing the System Settings
Select
Settings to display the Settings menu:
Figure 2-2. Settings Menu
On this menu, you can do the following:
• Check the battery level.
If NetTool is running on battery power, the battery
level indicator is displayed at the top of every
Setup screen.
• Select a unit of measurement (Feet or Meters).
• Enable/disable the Auto Off feature.
When Auto Off is enabled, NetTool automatically
turns itself off if no key is pressed after 10 minutes
elapses. This helps to conserve the tester’s battery
power.
afq42s.bmp
• Adjust the display contrast.
Select Contrast and then select
contrast or
• Set the time and date.
To supply a date and time:
1. In the first field, press the Up
2. Press the Right
3. After the desired time and date are
to increase the contrast.
arrow key to select the desired number.
` arrow key to advance to
the next position.
displayed, press SELECT.
Notes
The format for time is
hour:minutes:seconds. The format for
the date is month:day:year.
The clock does not self adjust for local
time zones changes. NetTool Blaster
allows you to set the time for NetTool
and even synchronize it with the PC
clock (check NetTool Blaster’s Help for
details).
to decrease the
or Down b
c
2-2
Setting Up and Connecting NetTool
Configuring NetTool
2
• Restore factory default settings.
Restore Defaults
Select
NetTool’s factory default settings.
to restore all of
Identifying Unwanted Protocols
Select Unwanted Protocols to display a screen that
allows you to identify protocols on the network that you
want NetTool to warn you about. This feature can be
especially helpful to you during a network-wide migration
away from certain protocols. If NetTool sees a particular
protocol, it reports it to you in the Problem Log.
Manually Assigning NetTool an IP Address
Notes
• By default, NetTool uses DHCP to obtain its IP
address. If you have DHCP on your network, you
can skip this section because no further
configuration is required.
• For manual configuration, make sure any IP
address you assign to your NetTool is correct for
the subnet you are on.
To manually assign an IP address:
1. Select IP Setup to display the IP Setup screen.
3. Press the Down
address you want to configure (in this case
NetTool), then press SELECT to display the Edit
screen (Figure 2-3).
b arrow key to highlight the
Figure 2-3. Edit Screen
4. Press the Up
a number in the first field in the address. Then,
press the Right ` arrow key to advance to the
next position. Continue in this manner until the
desired IP address is displayed.
or Down b arrow key to supply
c
afq47s.bmp
2. Select Manual.
2-3
NetTool
Users Manual
5. Press SELECT to save the IP address for NetTool.
NetTool lists the updated address with the subnet and
router IP addresses.
6. In like manner, configure the subnet mask and router
addresses.
NetTool assists you by entering the first parts of those
addresses based on common addressing rules.
Creating a List of IP Addresses to Ping
Select Ping List Editor to display a screen that lets you
view, edit, or add to the lists of preset IP addresses that
you previously downloaded using NetTool Toolkit.
You can add IP addresses to an existing list or edit an
existing IP address within a list.
To add or edit an IP address:
1. Press an arrow key to move the cursor to the desired
IP address.
2. Press SELECT.
3. Do one of the following:
• To add an IP address to the list, select Add New
Device then add it to the list.
• To edit an existing address, select it then change
any of the octets within the address.
Selecting a Language for the Display Screens
To select a language for your display screens:
1. Select Language.
2. Choose the desired language.
Obtaining Information about Your NetTool
To view information about your tester, such as the
software version, serial number, and MAC address, select
About NetTool.
Be sure to record the serial number and MAC address of
your tester for future reference.
2-4
Setting Up and Connecting NetTool
Connecting NetTool
2
Connecting NetTool
NetTool has two RJ-45 jacks, one on each side. Use the
supplied RJ-45 cable to connect a patch cable to NetTool
and to create a single-ended or inline connection.
NetTool also has a serial port, which enables you to
directly connect the tester to a PC.
Connecting a Patch Cable
You can use NetTool to test the quality of the patch cables
you will use. If you also attach the (supplied) wiremap
adapter, you can verify pin-to-pin connectivity from the
near end to the far end of the cable.
To connect a patch cable:
1. Plug one end of the cable into either RJ-45 jack on
NetTool.
2. Plug the other end of the cable into the other RJ-45
jack.
You can now run AutoTest (see “Running AutoTest” in
Chapter 3).
To connect the wiremap adapter:
1. Plug one end of the cable into either RJ-45 jack on
NetTool.
2. Attach the wiremap adapter (supplied) to the far end
of the cable.
You can now run AutoTest (See “Running AutoTest”
in Chapter 3).
Single-Ended Connection
A single-ended connection entails plugging NetTool
directly into a wall jack or into a network device, such as a
printer, hub, or PC.
To connect, refer to Figures 2-4 and 2-5 and do the
following:
1. Plug one end of an RJ-45 cable into a wall jack
(Figure 2-4) or a single network device, such as a
hub, PC, server, or printer.
2. Plug the other end of the cable into either RJ-45 jack
on NetTool.
You can now run AutoTest (see “Running AutoTest”
in Chapter 3).
2-5
NetTool
Users Manual
Figure 2-4 shows a single-ended connection to a wall jack.
ahn308f.eps
Figure 2-4. Single-Ended Connection into a Wall Jack.
Use this type of connection when you need to check a
network drop for activity and to find out what services lie
on the other side. When connected in similar fashion to a
hub or switch, NetTool can simulate a PC and perform
tests like Ping.
Figure 2-5 shows NetTool connected to a PC.
ahn316f.eps
Figure 2-5. Single-Ended Connection to a PC.
Use this type of connection when you want to determine
whether a PC is properly configured to take advantage of
network resources.
2-6
Setting Up and Connecting NetTool
Connecting NetTool
2
Inline Connection
An inline connection entails having NetTool
simultaneously plugged in between two network devices,
such between as a PC or a PoE-powered device and a
network switch. Use this type of connection to verify
whether the device can communicate properly with the
network.
Caution
When operating inline with a POE-powered
device connected to NetTool, make sure that
NetTool is not plugged into the AC adapter or
into a serial device that is grounded or
damage may occur to the equipment.
To make an inline connection, refer to Figure 2-6 and do
the following:
1. Plug one end of the supplied RJ-45 cable into the
device. Plug the other end of the cable into either RJ45 jack on NetTool.
2. Plug a second RJ-45 cable into the network. Plug the
other end of the cable into the available RJ-45 jack on
NetTool.
ahn312f.eps
Figure 2-6. Inline Connection between a PC
and the Network
Note
NetTool must sense traffic on the network or the
device so that it can supply protocol or health
information.
You can now run AutoTest (see “Running AutoTest” in
Chapter 3).
2-7
NetTool
Users Manual
Serial Port Connection
Note
The recommended speed setting for the serial
port is 115200.
A serial port connection enables you to:
• Download software (see “Updating the Software”)
• Enable options
• Save screens
• Upload and download PING catalogs
• Upload Report data.
Use the Link Utility programs supplied on the CD-ROM
(see “PC/NetTool Link Utility Programs”).
To connect NetTool, use the supplied serial cable. As
shown in Figure 2-7, connect one end of the cable to the
serial port on the PC and the other end to the serial port
on the right side of NetTool.
ahn019f.eps
Figure 2-7. Connecting NetTool to the Serial Port
2-8
Loading...