Fluke NetTool User Manual
TM
NetTool
Inline Network Tester
Quick Reference Guide
TM
PN 1560839
May 2000, Rev 2, 03/02
© 2001, 2002 Fluke Networks. All rights reserved. Printed in USA
All product names are trademarks of their respective companies.
Table of Contents
Title Page
Ready, Aim, Register! ......................................1
What is NetTool? ..............................................1
How to use NetTool .......................................2
NetTool Capabilities .......................................3
Single-Ended Mode .......................................4
Cable Testing ................................................5
Cable Test ...................................................5
Wiremap
Service Identification ......................................7
Services Discovered
Inline Mode ....................................................9
Getting Acquainted ........................................11
Buttons and Indicators .....................................12
Navigation Buttons .........................................12
NetTool LED Indicators ..................................13
NetTool Menus .................................................14
NetTool Menus - PC ......................................16
Link Configuration .......................................16
Addresses Used ..........................................18
Servers Used
NetTool Setup ................................................19
NetTool Settings ..........................................19
More NetTool Setup Options ....................... 20
Network .........................................................21
NetTool Main Menu ....................................... 22
AutoTest
Problems .......................................................23
Problem Display .............................................24
......................................................6
....................................8
...............................................18
......................................................22
i
NetTool™
Quick Reference Guide
Link Connectivity Problems ............................25
Network Problems ..........................................25
Health .........................................................25
NetWare ......................................................25
TCP/IP ........................................................ 25
Host Configuration ......................................25
Name Resolution ........................................26
NetBIOS ......................................................26
Web .........................................................26
Misc .........................................................26
Email .........................................................27
Printer .........................................................27
Unwanted protocols (when enabled
Key Devices .....................................................28
Toolkit ..............................................................29
Ping ............................................................30
Health ............................................................34
Reporter ........................................................ 35
Working with NetTool Reports ....................36
NetTool Updates, etc .......................................38
NetTool Blaster ................................................39
NetTool Toolkit ..............................................39
Limited Warranty and Limitation of Liability .....39
)
...........27
ii
NetTool
Quick Reference Guide
Ready, Aim, Register!
What’s in it for me?
A FREE PERSONALIZED HOLSTER!!!!
Get a free holster with a personal or company name
embossed on it for your NetTool by visiting
www.flukenetworks.com
today.
What is NetTool?
What? More busywork to slow me down?
NetTool is easy to use and saves time! It is a unique
handheld device that combines cable, network, and PC
configuration testing into a single, handheld unit.
NetTool was designed specifically to speed your
frontline network troubleshooting, “moves, adds &
changes,” and desktop-to-network connectivity work.
I’m bored and want to kill time…
and registering your NetTool
TM
Access the
disk that came with your purchase if you have a lot of
time to kill. Hey, you can also surf to
www.flukenetworks.com
NetTool, troubleshooting tips, and service inform ation.
NetTool Users Manual
for the latest news on
on the CD-ROM
1
How to use NetTool
I don’t have a lot of time to kill, how do I light this
candle?
NetTool has two RJ-45 jacks, one on either side of the
unit. Plug it in and turn it on…either between two
devices like a hub and a PC or directly into a wall plate
to check a network drop.
The first screen you see
when you power up NetTool
is the launch pad to all of
NetTool’s features. Press
the Select button to begin.
afq40s.bmp
Think of NetTool as your virtual eyes and ears in
checking PCs connected to networks. NetTool can be
used in two modes: Single-Ended Mode (page 4) and
Inline Mode (page 7).
Note
If you have not registered your NetTool you
will see a Registration Reminder Screen
followed by a screen that displays how many
option trials remain.
Be sure to install NetTool Blaster and
NetTool Toolkit, the PC-based software that
came with your purchase on CD-ROM (check
the online help for those programs for more
information). These software programs
enable you to transfer data between a
NetTool and a PC.
2
NetTool Capabilities
Service Identification
Telco
Token Ring
Ethernet
Health
Utilization
Broadcast/Error meters
Cable Test
Wiremap
PC Configuration
Link Config
Health
Addresses Used
Servers Used
Ping
Ping (single device)
Ping Catalog (list)
Reporter
Save/Delete Reports
Link Configuration
Link ID
Receive Pair
Advertised Speed
Actual Speed
Level
Polarity
Advertised Duplex
Actual Duplex
Services (Key Devices)
IP Servers
IPX (NetWare) Servers
NetBIOS Servers
Printers
Routers
Problems
Problem Log
3
Single-Ended Mode
What’s lurking behind that wall plate?
Note
To optimize discovery, connect NetTool with
the device (like a PC) off, turn NetTool on,
press AutoTest, then turn the device on.
⇒ Plug an RJ-45 (supplied PN 642774) cable into a
network drop or a single network device, such as a
hub, PC, server, or printer.
⇒ Plug the other end of the cable into either side of
NetTool, power up NetTool, and start AutoTest by
pressing the Select (middle) button. The NetTool
screen displays the NetTool icon and the other
device icon.
afq01f.eps
Use this mode to quickly prove a network drop or
network device is active, determine its speed and
duplex settings, confirm healthy frames are being sent,
or check connectivity to the network (when plugged into
a hub or switch). Check
information on the icons. Check
learn how to ping a device while in single-ended mode.
AutoTest
(page 22) for more
Ping
(page 30) to
4
Cable Testing
You can check cable length, detect split pairs, or use
the wiremap adapter (supplied PN 1563930) to verify
pin-to-pin continuity from the near to the far end of a
cable.
Cable Test
⇒ Plug the cable to test
into the jack on either
side of the NetTool.
Power up NetTool.
AutoTest flashes.
Press Select.
⇒ Highlight the Spool icon
and press Select to
see cable status.
NetTool detects cable
length, opens, shorts,
and split pairs.
⇒ This applies for patch
cables as well except
you would plug both
ends in to the NetTool
and then press Select.
afq31s.bmp
afq32s.bmp
5
Wiremap
When both ends of a cable cannot be connected to
NetTool (e.g., one end is in wiring closet), use the
external wiremap function.
⇒ Attach the near end of the cable to the NetTool.
⇒ Attach the wiremap adapter to the far end of the
cable.
⇒ Power up NetTool.
AutoTest flashes.
⇒ Press Select.
⇒ Highlight the Wiremap
icon and press Select.
⇒ If pin configuration
checks out and there
are no opens, shorts or
split pairs, you can rule
out the cable as the
cause of a problem.
afq33s.bmp
afq34s.bmp
6
Service Identification
⇒ Plug one end of a cable into the RJ-45 jack on
either side of NetTool and the other end into any
RJ-45 wall jack.
⇒ Power up NetTool and select AutoTest. Doing so
shows you what service is active on the jack.
Based on voltage and other electrical
characteristics of the port, NetTool can detect:
Telco:
Shows the tip and ring pins.
XCaution
Although NetTool can detect Telco
signals, it is not designed to be used on
the public telephone network. Disconnect
immediately. NetTool cannot reliably
discover Telco information with the AC
adapter or serial cable connected. It also
detects ISDN signals but cannot reliably
detect the S/T interface.
Ethernet: Tells you if the jack is hot, what’s on the
other end (hub, switch, etc.), as well as the speed
and duplex, level, and polarity. Also shows the
segment ID so you can choose the right network
(if there are multiple jacks).
Token Ring:
Indicates the
presence of a Token
Ring network.
No Response: A
dangling, flashing
power cord Indicates
that NetTool senses
an Ethernet device but
the device is not
responding. This
usually means the
device is powered off.
7
Force Link: For a
device that does not
respond, NetTool
enables the Force
Link function and
displays it as a menu
choice below
AutoTest. Select
Force Link and
NetTool attempts to
force a connection
with the device.
Check the users
manual for more
information.
afq39s.bmp
Services Discovered
Servers
IP Servers (IP services disc overed): DHCP, DNS,
email (SMTP, POP, IMAP), Web (HTTP, HTTP proxy),
WINS
NetWare Servers (IPX service types): Nearest File
Server, File Server, NetWare Access Server, Time
Synchronization Server, NetWare Directory Serv er
(NDS), NetWare Management Server
NetBIOS Server s : Primary Domain controllers, Backup
Domain controllers, Master Browsers
Routers
IP Routers: RIP, IGRP, EIGRP, OSPF, IRDP, RIP2
IPX routers: RIP
Printers
IP Printers - IP Printers, IP Print Spoolers
IPX Printers - IPX Print services
DLC Printers - Microsoft DLC, HP DLC
8
Inline Mode
They say two ports are better than one…
Note
NetTool can’t tell you about what it doesn’t
see. NetTool must sense traffic on a network
or device so it can supply protocol or health
information.
Inline means NetTool is connected between two
devices simultaneously like a PC and hub. Use this
mode to verify that a PC will communicate properly with
the network.
afq02f.eps
⇒ Plug NetTool inline between the PC and the
network.
⇒ Power up the PC.
⇒ Select AutoTest. The example shown above is
NetTool connected inline between a PC and a
hub. The icons represent the discovered devices.
Check
AutoTest
(page 19) for more on the icons.
9
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