FLIR D3300 SERIES, D3200 SERIES, D3332, D3304, D3308 Instruction Manual
...
Instruction Manual
D3300 D3200 SERIES
Instruction Manual
D3300 D3200 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
D3200 Series
D3300 Series
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ................ ........... ........... ........... ........... ........... ... 1
1.1 General Precautions ......... ........... ........... ......... .. ......... .. ......... .. ....1
1.2 Installation....... .................... ........... ........... ........... ........... .......... 1
1.3 Service .. ......... .. ........... ......... ........... ........... ........... ......... .. ........ 3
1.4 Use.... ........... ........... ......... ........... ........... ........... ........... ........... 3
2 Features...... ........... ........... ......... .. ........... ........... ......... ........... ........... .4
3 Getting Started.......... ........... ........... ......... ........... ........... .. ......... ..........5
4 Front Panel ........ .. ........... ......... ........... ........... ........... ......... .. ......... .. ....6
4.1 4/8/12/16-Channel ......... ........... ........... ........... ........... ......... ........6
4.2 D3332 (32-Channel) ....... ........... ........... ......... ........... ........... ........7
5 Rear Panel . .. ......... ........... ........... ........... ......... ........... ........... .. ......... ...9
5.1 D3304 (4-Channel) .. ........... ........... ........... .................... .. ......... .. . 9
5.2 D3308 (8-Channel) .. ........... ........... ........... .................... .. ......... .. . 9
5.3 D3312 (12–Channel) ... .. ......... ........... ........... ........... .................... 9
5.4 D3316 (16-Channel) ....... ........... ........... ......... ........... ........... ...... 10
5.5 D3216 (16-Channel) ....... ........... ........... ......... ........... ........... ...... 10
5.6 D3332 (32-Channel) ....... ........... ........... ......... ........... ........... ...... 11
6 Basic Setup ....... ........... .................... ........... .. ......... .. ......... ........... .... 12
6.1 Step 1: Connect the BNC Cameras...... ........... ........... .. ......... ........ 12
6.2 Step 2: Connect the Mouse.. ........... ........... ........... ........... ........... 12
6.3 Step 3: Connect the Ethernet Cable ........... ........... ........... ......... .. .. 12
6.4 Step 4: Connect the Monitor.. ........... ........... .................... .. ......... . 12
6.5 Step 5: Connect the Power Adapter and Power on the DVR.... .. ......... . 13
6.6 Default System Password & Port Numbers .. ........... ........... ........... .. 13
6.7 Quick Access to System Information .... ........... ........... .. ......... ........ 13
7 Mouse Control ........ ........... ......... .. ........... ........... ......... ........... .......... 14
8 Remote Control . ......... ........... ........... ........... ......... .. ........... ........... ..... 15
8.1 Setting the Remote Control ID ....... ........... ......... .. ......... .. ......... .. .. 16
9 Using the On-Screen Display ........... ........... ........... ......... ........... ......... 18
9.1 Using the Menu Bar........... ......... .. ........... ........... .................... ... 18
9.2 Using the Virtual Keyboard and Mini-Keyboard...... .................... ...... 20
9.3 Using the Zoom Mode... ........... .................... ........... .. ......... ........ 20
9.4 Using Picture in Picture (PIP) Mode ...... ........... ........... ......... ......... 21
10 Setting the Date and Time......... ......... ........... ........... ........... ........... ..... 23
10.1 Configuring Daylight Savings Time (DST)......... ......... ........... .......... 23
10.2 Using a NTP Server to set your System Time ........ .. ......... .. ......... .... 24
11 Recording.. .. ......... .. ......... ........... ........... ........... ......... ........... .. ......... . 26
11.1 Event Recording .................. ........... ........... ......... .. ........... ......... 26
11.2 Recording Audio.... ........... ........... ........... ........... ........... ......... ... 26
12 Playback and Backup...... ........... ........... ........... ........... ........... ............ 27
12.1 Playing Back Recorded Video . ........... ........... ........... ........... ........ 27
12.1.1 Using Playback Controls. ......... .. ......... .. ........... ......... ....... 28
12.1.2 Finding Events in the Playback Bar ... .. ......... ........... ........... 30
12.1.3 Controlling the Time Range of the Playback Bar........ ........... . 30
12.1.4 Using Zoom in Playback Mode ... .................... .. ......... .. ...... 31
12.1.5 Using Video Clip Backup ... ......... .. ......... .. ......... .. ......... .... 32
12.2 Backing Up Video ....... ........... ........... ........... .................... ......... 33
12.3 Viewing Backed Up Video........ ........... .................... ........... ......... 34
12.4 Converting Backed Up Video to AVI Files .......... ........... ......... ......... 34
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13 Managing Passwords.......... ......... .. ........... ........... ......... ........... .......... 36
13.1 Enabling and Changing Passwords...... ........... ........... ........... ........ 36
13.2 Adding Users . ........... ........... ........... ........... ........... ................... 37
14 Using the Main Menu ..... ........... ......... ........... .. ......... .. ......... ........... .... 39
14.1 Display ............ ........... ........... ......... .. ......... .. ........... ................ 39
14.1.1 Configuring Custom Channel Names............... .. ......... .. ...... 39
14.1.2 Changing the Position of the Channel Name... ........... ........... 40
14.1.3 Adjusting Camera Color Settings .. ........... .................... ...... 40
14.1.4 Enabling Covert Recording.... ........... ........... ........... ......... . 41
14.1.5 Configuring the Time and Recording Time Display........ ......... 41
14.1.6 Configuring Sequence Time ........... ........... ........... ........... . 41
14.1.7 Changing the Video-out Resolution ...... ........... ........... ........ 41
14.1.8 Restoring the System’s Resolution if you see a Blank
Screen ......... ........... .. ......... ........... ........... ........... ......... 42
14.1.9 Adjusting Menu Transparency ... ........... ........... .................. 42
14.1.10 Adjusting the Video Margin.. ........... ........... ........... ......... ... 42
14.1.11 Adding Privacy Zones ... ........... ........... ........... ......... .. ...... 43
14.1.12 Creating a Custom Split-screen Display ....... ........... .. ......... . 44
14.2 Record .... .. ........... .................... ........... ........... ......... .. ......... .. .. 45
14.2.1 Configuring Pre-recording Settings.......... ........... ........... ..... 45
14.2.2 Configuring Backup File Duration (Pack Duration) ........ ......... 46
14.2.3 Configuring the Recording Schedule (Continuous, Motion,
Alarm) ....... .. ......... ........... ........... ........... ......... ........... .. .46
14.2.4 Enabling Audio Recording....... ........... ........... ........... ........ 47
14.2.5 Configuring Recording Quality, Resolution, and Video
Frame Rate ......... ........... ........... ........... ........... ........... ...48
14.3 Search ......... ......... .. ......... .. ........... ......... ........... ........... .......... 48
14.3.1 Searching for Video on the System ....... .. ........... ......... ....... 49
14.3.2 Backing up Video Files . .. ......... ........... ........... ........... ....... 50
14.3.3 Using the Event Search .... ........... ......... ........... ........... ..... 51
14.3.4 Using the Log Search. ........... ......... .. ......... .. ........... ......... 52
14.4 Network.... ........... ......... .. ......... .. ........... .................... ........... ... 53
14.4.1 Configuring Network Type: DHCP & Static IP..... ........... ........ 53
14.4.2 Enabling Auto Port Forwarding ........... ........... ........... ......... 54
14.4.3 Changing the DVR’s Client and HTTP Port.. ........... .............. 54
14.4.4 Adjusting Remote Connectivity Streaming Rates ..... ........... ... 54
14.4.5 Setting up Email Notification ........... ........... ........... ............ 55
14.4.6 Configuring DDNS settings.... ........... .................... .. ......... . 56
14.5 Alarm .......... ........... .................... .. ......... .. ......... .. ......... ........... 57
14.5.1 Configuring Motion Detection......... ......... .. ......... .. ......... .... 57
14.5.2 Configuring Alarm Settings........ ........... ........... ........... ...... 58
14.6 Device..... .................... ........... ........... .. ......... ........... ........... .... 59
14.6.1 Configuring Hard Drive settings ....... ........... ........... ........... . 59
14.6.2 Formatting USB Flash Drive ............ ........... ......... ........... .. 60
14.6.3 Formatting eSATA Backup Drives ....... ........... ........... ......... 60
14.7 System ........... ........... .................... ........... ........... .. ......... ........ 61
14.7.1 Changing Date Format ................. ........... ........... ......... .. .. 61
14.7.2 Changing Time Format........ ........... ......... ........... ........... .. 61
14.7.3 Changing the System Language............... ........... ........... ... 62
14.7.4 Changing Video Output - NTSC & PAL ......... ........... .. ......... . 62
14.7.5 Configuring Menu Time Out and Auto Logout ........ ............... 62
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14.7.6 Adding Users & Changing the Admin Password . .. ......... .. ...... 62
14.7.7 Viewing System Information................ ........... .. ......... .. ...... 62
14.8 Advanced.......... ........... ........... ........... ........... ........... ............... 62
14.8.1 Upgrading the System Firmware...... ........... ........... .. ......... . 62
14.8.2 Restoring to Factory Default Settings.. ........... ........... ......... . 63
14.8.3 Restarting or Shutting Down the DVR ............. ........... ......... 64
14.8.4 Configuring System Warnings .... .................... .. ......... .. ...... 65
14.8.5 Saving Your System Configuration to a USB Flash
Drive........ ........... ........... ........... ........... ........... ........... ..66
14.8.6 Loading a System Configuration from a USB Flash
Drive........ ........... ........... ........... ........... ........... ........... ..66
15 Setting up Your DVR for Remote Connectivity ............ ........... ........... ..... 68
15.1 System Requirements..... .................... ........... ........... ........... ...... 68
15.2 Accessing your DVR within a local network (LAN) ..... ........... ........... . 69
15.2.1 Step 1 of 3: Connect your DVR to the Local Area
Network... ........... ......... .. ......... .. ........... .................... .....69
15.2.2 Step 2 of 3: Obtain the DVR’s Local IP Address... .................. 70
15.2.3 Step 3 of 3: Connect to the DVR’s Local IP Address .. ......... .... 70
15.3 Accessing your DVR Remotely over the Internet ........... ........... ........ 72
15.3.1 Step 1 of 4: Port Forwarding ...... .................... .. ......... .. ...... 72
15.3.2 Step 2 of 4: Create a DDNS Account . ........... ........... ........... 72
15.3.3 Step 3 of 4: Enable DDNS on the DVR. ......... .. ......... ........... 73
15.3.4 Step 4 of 4: Connect to the DDNS Address.. ........... ........... .. 74
16 Remote Viewing Interface . ........... ........... ........... ........... ........... ......... .. 76
16.1 Changing Viewing Modes ......... .................... ........... .. ......... ........ 77
16.2 Taking Screen Shots........ .. ......... ........... ........... ........... ......... ..... 77
16.3 Recording Video.. .. ......... .. ......... .. .................... ........... ........... ... 77
16.4 Showing / Hiding Channels .... ........... ........... ........... ........... ........ 77
16.5 Adjusting Sub-menu Options ...... ........... ......... .. ........... ........... ..... 78
16.6 Changing the Save Directory of Screenshots or Recorded
Video..... .. ......... .. ......... ........... ........... ........... ......... .. ......... .. ....78
16.7 Changing the Format of Recorded Video (PC Only).............. .. ......... . 78
16.8 Configuring PTZ Settings.......... ........... .................... .. ......... .. ...... 79
16.9 Video Playback ..... ........... ......... .. ........... ........... .................... ... 80
16.9.1 Video Playback Controls... ........... ........... .................... ..... 82
16.10 Configuring Display Settings ....... ........... .. ......... ........... ........... .... 83
16.11 Configuring Privacy Zone Settings.... .................... ........... ........... .. 83
16.12 Configuring Recording Parameters ....... ......... ........... ........... ......... 85
16.13 Configuring the Recording Schedule.... ........... ........... ................... 85
16.14 Configuring System Recording Quality ... ........... ......... .. ......... .. ...... 86
16.15 Configuring Basic Network Settings ......... ......... ........... ........... ...... 87
16.16 Configuring the System Substream..... ........... ......... .. ........... ......... 87
16.17 Configuring Email Notification Settings .. .. ......... ........... ........... ....... 88
16.18 Configuring DDNS Settings.. ........... ......... ........... ........... ........... .. 89
16.19 Configuring Motion Detection Settings. ........... ........... ........... ......... 89
16.20 Configuring your System to "Beep" During Motion ...... ........... ........... 90
16.21 Configuring Alarm Notifications. ........... ......... ........... ........... ......... 91
16.22 Configuring Hard Drive Recording Mode. .................... .. ......... .. ...... 92
16.23 Configuring PTZ Parameters ... ........... ........... ........... ........... ........ 92
16.24 Configuring the System Time and Date ......... .. ......... .. ......... ........... 93
16.25 Changing the System’s Menu Time Out ........... ........... ................... 94
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16.26 Configuring System User Accounts......... ......... .. ........... ........... ..... 94
16.27 Viewing System Information ..... ......... ........... ........... ........... ......... 95
16.28 Upgrading System Firmware ....... ........... .................... ........... ...... 95
16.29 Restoring Default Settings .... .. ........... ........... .................... .......... 96
16.30 Configuring Event Settings ......... ......... .. ......... .. ........... ......... ....... 97
17 CMS-D3 CENTRAL MANAGEMENT SOFTWARE.... .. ......... .. ........... ......... 98
17.1 System Requirements..... .................... ........... ........... ........... ...... 98
17.2 Installing CMS-D3 ..... ........... ........... ......... .. ......... .. ........... ......... 98
17.3 Adding DVRs . ......... .. ......... .. .................... ........... ........... ......... . 99
17.3.1 Adding a DVR from the local area network (LAN) .................. 99
17.3.2 Adding a DVR using a DDNS address..... ........... ......... .. .... 103
17.4 Control Panel ... ......... ........... ........... ........... ........... ........... ...... 105
17.5 Main View ....... .. ........... ........... ......... ........... ........... ........... .... 106
17.5.1 Using Multiple Windows or Monitors ..... ........... .. ......... ...... 108
17.5.2 Using Sequence Mode ........... ........... ........... ........... ...... 109
17.5.3 Using PTZ Controls ......... .. ........... .................... ........... . 110
17.5.4 PTZ Controls ....... .. ......... .. .................... ........... ........... . 110
17.5.5 Using PTZ Presets ... .. ........... ........... .................... ........ 111
17.5.6 Using PTZ Cruise........ .. ......... .. ......... .. .................... ..... 111
17.6 Remote Playback....... ......... .. ........... ........... ......... ........... ........ 111
17.6.1 Remote Playback Controls ....... ........... ......... ........... ....... 113
17.6.2 Downloading Video Files ....... ......... .. ......... .. ........... ....... 114
17.7 Group Device Management ........... ........... ........... ........... .......... 115
17.7.1 Modifying DVRs . ........... ........... ........... ........... ........... ... 116
17.7.2 Deleting DVRs....... ........... ........... ........... ........... ......... . 117
17.7.3 Remotely Configuring DVRs ............ ........... .................... 117
17.7.4 Creating Camera Groups ..... .. ......... .. ......... .. .................. 117
17.7.5 Modifying Camera Groups ... ........... ........... .................... 117
17.7.6 Deleting Camera Groups ......... .................... ........... ....... 118
17.8 Local Log Search ......... ........... ........... ......... ........... .. ......... .. .... 118
17.8.1 Backing up Logs .......... .................... ........... .. ......... .. .... 119
17.9 Account Management.. .. ......... ........... ........... .................... ....... 119
17.9.1 Enabling Passwords for the Admin Account .......... .. ......... .. 120
17.9.2 Adding User Accounts.. .. ......... .. ......... ........... ........... ..... 120
17.9.3 Modifying User Accounts ............ ........... .................... .... 121
17.9.4 Deleting User Accounts ........ ......... ........... ........... .. ........ 121
17.10 Using File Management ....... ........... ........... ........... ......... .. ........ 122
17.11 Video Player ............. ........... ........... ........... ........... ........... ...... 123
17.11.1 Video Player Controls.......... ......... ........... ........... ........... 124
17.12 System Configuration .......... .. ......... ........... ........... ........... ........ 124
17.12.1 General....... ........... ........... ........... ......... ........... .. ........ 124
17.12.2 File ..... .................... ........... ........... ........... ........... ...... 125
17.12.3 Alarm Sound ...... ........... .................... ........... ........... .... 125
18 FLIR Player: Playing Backed up Video on PC.... .. ......... .. ......... ........... .. 127
18.1 Installing FLIR Player .......... ......... ........... ........... ........... ......... .. 127
18.2 Running FLIR Player. .. ......... ........... ........... .................... .. ........ 127
18.3 FLIR Player Interface Overview.......... ......... .. ......... .. ........... ....... 128
19 FLIR Mac Player: Viewing Backed up Video on Mac ....... ......... .. ......... .. 130
19.1 FLIR Mac Player Interface.. .................... .. ......... .. ......... .. ......... .. 130
19.2 Loading Individual Video Files ....... ......... .. ......... .. ......... .. ......... .. 131
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19.3 Loading Multiple Video Files.... ........... ........... ........... ........... ...... 131
20 Remote Viewing on Internet Explorer ......... ......... .. ......... .. ........... ....... 132
21 Mobile Apps: Accessing your DVR Using a Mobile Device ... ........... ...... 134
21.1 Compatible Devices and Platforms ................. ........... .. ......... .. .... 134
21.2 Before you Begin ..... ........... ........... ........... ......... ........... .. ........ 134
21.3 iPhone........... ......... ........... ........... ........... ......... .. ........... ....... 134
21.3.1 System requirements ..... ........... ........... ........... ........... ... 134
21.3.2 Prerequisites....... ........... ........... ........... .................... ... 134
21.3.3 Connecting to your System Using Digi Summit........ ........... . 135
21.3.4 Digi Summit Interface ......... ........... ........... ........... .......... 137
21.3.5 Using Remote Playback Mode on iPhone . ........... ........... ... 139
21.3.6 Viewing Screenshots .... ........... .................... .. ......... .. .... 141
21.3.7 Viewing Manual Recordings .... ......... ........... ........... ........ 141
21.3.8 Using Device Manager to Manage DVR’s ..... ........... ......... . 142
21.4 iPad ........... ........... .................... ........... ........... ........... .......... 143
21.4.1 System requirements ..... ........... ........... ........... ........... ... 143
21.4.2 Prerequisites....... ........... ........... ........... .................... ... 143
21.4.3 Connecting to your System Using Digi SummitHD ...... ......... 143
21.4.4 Digi Summit Interface ......... ........... ........... ........... .......... 144
21.4.5 Using Remote Playback Mode on iPad................ ........... ... 146
21.4.6 Viewing Screenshots .... ........... .................... .. ......... .. .... 148
21.4.7 Viewing Manual Recordings .... ......... ........... ........... ........ 148
21.4.8 Using Device Manager to Manage DVR’s ..... ........... ......... . 149
21.4.9 Managing Favorites ......... ........... ........... .................... ... 150
21.5 Android ... ........... ........... .................... .. ......... .. ......... .. ......... .. 150
21.5.1 System requirements ..... ........... ........... ........... ........... ... 150
21.5.2 Prerequisites....... ........... ........... ........... .................... ... 150
21.5.3 Connecting to your System Using Digi Summit........ ........... . 150
21.5.4 Digi Summit Interface ......... ........... ........... ........... .......... 153
21.5.5 Using Remote Playback Mode on Android ........... ........... ... 155
21.5.6 Viewing Screenshots .... ........... .................... .. ......... .. .... 157
21.5.7 Viewing Manual Recordings .... ......... ........... ........... ........ 158
21.5.8 Using Device Manager to Manage DVR’s ..... ........... ......... . 159
22 System Specifications .. .. ......... .. ......... .. .................... ........... ........... . 161
22.1 System ........... ........... .................... ........... ........... .. ......... ...... 161
22.2 Inputs/Outputs ..... ........... ......... ........... .. ......... .. ......... ........... .. 161
22.3 Display ............ ........... ........... ......... .. ......... .. ........... .............. 161
22.4 Recording ............... ........... ........... ........... ......... .. ........... ....... 162
22.5 Playback. ........... ......... ........... ........... ........... ........... ........... ... 162
22.6 Storage & Backup... ........... ........... ........... ........... ......... ........... 162
22.7 Network.... ........... ......... .. ......... .. ........... .................... ........... . 163
22.8 General ....... .................... ........... .. ......... .. ......... ........... ......... 163
23 Connecting a PTZ Camera . ........... .................... ........... ........... .. ........ 164
23.1 Configuring PTZ Settings.......... ........... .................... .. ......... .. .... 164
23.2 Using the PTZ Menu (Local DVR) ......... .. ......... .. ........... .............. 165
23.3 PTZ Presets and PTZ Cruise ................ ........... ........... ........... .... 166
23.3.1 Setting PTZ Presets.......... ......... .. ......... .. ......... .. ......... .. 166
23.3.2 Selecting PTZ Presets. ........... ........... ........... ................. 167
23.3.3 Deleting PTZ Presets ........ ........... ........... ........... ......... .. 167
23.3.4 Starting / Stopping PTZ Cruise.. .. ......... .. .................... ..... 167
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24 Connecting Additional External Monitors ............ ........... ........... ......... 168
24.1 Customizing the Channel Arrangement on the External
Monitor ..... ........... ......... ........... ........... ........... ........... ........... . 168
24.2 Main and Spot Video Outputs (D3316/D3332 Only)... ........... .......... 169
24.2.1 Configuring the Spot Monitor for Full-Screen or Split-
Screen ......... ........... .. ......... ........... ........... ........... ....... 170
25 Recording Audio ..... ........... ........... ........... ........... ........... ........... ...... 172
26 Replacing the Hard Drive....... ........... ........... ......... ........... .. ......... .. .... 173
26.1 Removing the Hard Drive................... ........... ........... .. ......... ...... 173
26.2 Installing the Hard Drive .. ........... ........... ........... ......... ........... .... 174
26.3 Installing Hard Drives (D3332) ... .................... ........... .. ......... .. .... 176
26.4 Formatting the Hard Drive..... ........... ........... .................... .. ........ 179
27 Troubleshooting ..................... ........... ........... .. ......... ........... ........... .. 180
27.1 Troubleshooting Remote Connections ....... ........... ........... ............ 181
28 Notices.... ......... ........... .. ......... .. ......... .. ......... ........... ........... ............ 183
28.1 FCC/IC Notice.......... ........... ......... .. ......... .. ......... .. .................. 183
28.2 Modification.......... ........... ......... .. ........... ........... ......... ........... . 183
28.3 RoHS.. .. ......... ........... ........... ........... ......... ........... .. ......... .. .... 183
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Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
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Important Safeguards
5. Power Sources - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a
surge protector. Doing so will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reli-
able operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify
compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
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Important Safeguards
17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service - Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Ad-
just only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the
service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and
cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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Features
4/8/12/16-channel
32-channel
• 960H Super-Res (960x480) with real-time recording
• 34% greater resolution than standard D1
• True aspect ratio wide screen format, sharper, non-stretched
• Looping, HDMI, VGA, Spot outputs
• CMS-D3 remote access SW, multi-site
• Mobile Apps: iPhone®, Android™, iPad®
• Fully PC/Mac compatible
• Supports additional HDDs for expandible storage
• Pentaplex operation
• FLIR DDNS service included
• Supports USB 2.0 or eSata back-up
• Auto Port Forwarding wizard for easy remote connection
• Supports RS485 (PTZ), Audio I/O, Alarm I/O
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Getting Started
The system comes with the following components:
DVR (Digital Video Recorder)
12V DC power Supply*
(may not be exactly as shown)
USB Mouse
Remote Control
Octopus Cable
Quick Start Guides
Documentation CD
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
Only included with: D3316 (x2), D3332/3216 (x1)
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Front Panel
4.1 4/8/12/16-Channel
1. IR Sensor: IR receiver for the remote control.
LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2. Menu & Playback Controls:
: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
•
•
•
•
•
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
3. Channel Controls:
• Ch1 ~ Ch0: Press to view channel in Full-screen View.
• (16-Channel models) To access channels 10 and greater: Press 0 for channel 10 or
•
4. Navigation Buttons:
• ▲: Press to move cursor up.
• ▼: Press to move cursor down.
• ◀: Press to move cursor left.
• ▶: Press to move cursor right.
: In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
: In Playback Mode, press to fast forward. Press repeatedly to increase fast for-
ward speed.
: In Playback Mode, press to stop video playback.
• In Live Viewing Mode, press to stop DVR recording. Password required; does
not override scheduled recording.
: Press to stop / resume recording. When the channel displays a red box with
the letter "C", the channel is recording.
1+0 for channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.
: In Live Viewing Mode, press repeatedly to switch between Split-screen View-
ing modes.
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5. PTZ /
• Within system menus: Press to confirm a selection.
• To open the System Information window: In Live Viewing mode, press once.
• To open PTZ Controls: In Live Viewing Mode, press once and release then press
and hold.
6. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
4.2 D3332 (32-Channel)
1. LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2. IR Sensor: IR receiver for the remote control.
3. Ch1 ~ Ch0: Press to view channel in Full-screen View. To access channels 10 and
greater: Press 0 for channel 10 or 1+0 for channel 10, 1+1 for channel 11, 1+2 for
channel 12, etc.
4. CH-/CH+: Press to select previous/next channel.
:
5.
: Press to open split-screen view. Press multiple times to select split-screen mode.
6.
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7. Menu & Playback Controls:
: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
•
•
: In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
: In Playback Mode, press to fast forward. Press repeatedly to increase fast for-
•
ward speed.
: In Playback Mode, press to stop video playback.
•
• In Live Viewing Mode, press to stop DVR recording. Password required; does
not override scheduled recording.
•
: Press to stop / resume recording. When the channel displays a red box with
the letter "C", the channel is recording.
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
8. Navigation Buttons:
• ▲: Press to move cursor up.
• ▼: Press to move cursor down.
• ◀: Press to move cursor left.
• ▶: Press to move cursor right.
9. PTZ /
:
• Within system menus: Press to confirm a selection.
• To open the System Information window: In Live Viewing mode, press once.
• To open PTZ Controls: In Live Viewing Mode, press once and release then press
and hold.
• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for
data backup or firmware updates.
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Rear Panel
5.1 D3304 (4-Channel)
5.2 D3308 (8-Channel)
5.3 D3312 (12–Channel)
1. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
2. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered
microphones (not included).
3. Video Input: Connect BNC cameras.
4. Video Output: BNC output for external monitor.
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
7. IR-EXT: Service only; not supported.
8. Loop Out: BNC outputs to connect each channel to a Loop Out monitor.
9. Audio Output: BNC output for 1 audio channel (e.g. speakers).
10. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
11. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
12. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
13. DC12V: Connect the included AC power adapter.
14. On / Off Switch: Turns the DVR on or off.
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Rear Panel
5.4 D3316 (16-Channel)
1. Video Input: Connect BNC cameras.
2. Video Out: BNC outputs for external or spot monitors.
3. Loop Out (CH1~16): Connect included Octopus cable to connect channels to Loop
Out monitors.
4. Audio In (CH1~16): Connect included Octopus cable to connect audio-enabled cameras (not included) or self-powered microphones (not included).
5. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
6. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
7. On / Off Switch: Turns the DVR on or off.
8. Audio Out: BNC output for 2 audio channels (e.g. speakers).
9. IR-EXT: Service only; not supported.
10. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
11. VGA: Connect a VGA monitor (not included) to view the system interface.
12. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
13. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
14. DC12V: Connect the included AC power adapter.
5.5 D3216 (16-Channel)
1. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
2. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered
microphones (not included).
3. Video Input: Connect BNC cameras.
4. Video Output: BNC output for external monitor.
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
7. IR-EXT: Service only; not supported.
8. Loop Out 5~16: Connect Octopus cable to connect channels 5~16 to a Loop Out
monitor.
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9. Loop Out 1~4: BNC outputs to connect channels 1~4 to a Loop Out monitor.
10. Audio Out: BNC output for 1 audio channel (e.g. speakers).
11. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
13. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
14. DC12V: Connect the included AC power adapter.
15. On / Off Switch: Turns the DVR on or off.
5.6 D3332 (32-Channel)
1. Video Input: Connect BNC cameras.
2. Video Output: BNC output for external or spot monitors.
3. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
4. IR-EXT: Service only; not supported.
5. AC Input: Connect the included AC power cable.
6. On / Off Switch: Turns the DVR on or off.
7. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
8. Not supported
9. VGA: Connect a VGA monitor (not included) to view the system interface.
10. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for
data backup or firmware updates.
11. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12. Audio In 5~16: Connect Octopus cable to connect audio-enabled cameras (not included) or self-powered microphones (not included) to channels 5 through 16.
13. Audio Out: BNC output for 2 audio channels (e.g. speakers).
14. Line in: Service only; not supported.
15. Audio In: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included) connected to channels 1 through 4.
16. Loop Out 1~16: BNC outputs to connect channels 1~16 to a Loop Out monitor.
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Basic Setup
6.1 Step 1: Connect the BNC Cameras
• Connect BNC cameras to the Video Input ports on the rear panel of the DVR.
8–channel model shown
6.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
8–channel model shown
6.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (not included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to a router on your network.
8–channel model shown
6.4 Step 4: Connect the Monitor
• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor
(recommended).
• Connect a VGA cable (not included) from the VGA port to the monitor.
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Basic Setup
6.5 Step 5: Connect the Power Adapter and Power on the DVR
• Connect the included power adapter to the DC 12V port. Connect the end of the power
adapter to a wall socket or a surge protector.
• Turn the power switch to I to turn on the DVR. At startup, the system performs a basic
system check and runs an initial loading sequence. After a few moments, the system
loads a live display view.
8–channel model shown
6.6 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Menu Bar or Main Menu. It is essential that you create your own password. For details, see 13 Managing Passwords, page 36
• The system requires a user name and password to log in to the system remotely using
a computer or mobile device.
• ALL the system port numbers below must be port forwarded on your router to log in to
your system over the Internet or an internal network (LAN).
Local DVR user name and password:
• Username: admin / Password: 000000
Default ports for remote access:
• Port 80 (HTTP port)
• Port 9000 (Client port)
Remote connectivity (LAN & Internet) to the DVR:
• User Name: admin
• Password: 000000
6.7 Quick Access to System Information
• To quickly open a window that displays vital system information, press the PTZ /
button on the front panel of the system.
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Mouse Control
The DVR is designed for mouse navigation. To use a USB mouse (included), connect the
mouse to a USB port on the rear panel of the DVR.
1. Use the mouse buttons to perform the following:
• Left-Button: Click to select a menu option. During live viewing in Split-screen View,
double-click on a channel to view the selected channel in full-screen; double-click
the channel again to return to Split-screen View.
2. Right-Button:
• Click to open the Menu Bar (see 9.1 Using the Menu Bar, page 18).
• In menus, use the right-button to go back / exit menus.
3. Scroll-Wheel: No function.
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Remote Control
1. REC: Press to resume recording after recording has been stopped.
• ID: This button controls ID function for remote control. For details, see 8.1 Setting
the Remote Control ID, page 16.
Note
• Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in
Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc.
• 0: Press 0 three times to show the mouse cursor on the BNC monitor or the monitor
connected with HDMI / VGA.
• Display Mode: In Live Viewing Mode, press repeatedly to switch through split-
screen viewing modes.
• 2x2 / 3x3 / 4x4: In Live Viewing Mode, press to open the corresponding Split-
screen View. Press repeatedly to change channels shown in split-screen.
• AUTO: Press to start / stop Sequence Mode.
2. Navigation Cursors: Press to navigate menus.
• ENTER: In menus, press to confirm selections.
• In Live Viewing Mode, press to access System Information.
3. MENU / ESC: Press to open the system menu. In menus, press to go back / exit menu.
• MUTE: In Live Viewing and Playback Modes, press to mute / un-mute audio.
• PIP: In Live Viewing Mode, press once to open Picture in Picture (PIP) 1X1 or twice
to open PIP 1X2. Mouse is required to change channels shown in PIP.
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Remote Control
4. Playback Controls:
• FWD: In Playback Mode, press to fast forward / increase fast forward speed.
• REW: In Playback Mode, press to rewind / increase rewind speed.
• PLAY: In Playback Mode, press to play / pause video.
• In Live Viewing Mode, press to open the Record Search Menu.
• STOP: In Playback Mode, press to pause playback.
• In Live Viewing Mode, press to stop recording. Password required; does not
override scheduled recording.
• SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to
change slow motion playback speed.
• PAUSE / FRAME: In Playback Mode, press to pause. Press repeatedly to view re-
cordings frame by frame.
5. PTZ Controls:
• Z+ / Z-: Adjust camera Zoom.
• F+ / F- : Adjust camera Focus.
• I+ / I-: Adjust camera Iris.
• PTZ: Opens the PTZ menu.
8.1 Setting the Remote Control ID
If you have more than one DVR, you can use the ID function to pair the remote control with
a specific DVR.
To pair the remote control:
1. On the DVR, right-click to open the menu bar and click
.
2. Enter the DVR user name (default: admin) and password (default: 000000).
3. Click System > Control Device.
4. Under System ID, enter the desired ID number.
5. Click Apply to save your settings. Right-click repeatedly to return to live view.
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Remote Control
6. On the remote control press ID, then press the ID number you entered in step 4 and
press Enter to confirm.
Note
You do not need to enter 0’s in the ID for unused digits. For example, if the ID is "004," press ID > 4 >
Enter.
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Using the On-Screen Display
Use the system’s graphical on-screen display to navigate menus and configure options
and settings.
1. Date & Time: Displays the date and time on the system
2. Record Status: Displays the current recording status of the system: C=continuous
(normal recording); M=motion recording; A=alarm recording.
3. Channel number / Channel title: Displays channel number or channel title. To rename the channel number to a title, see 14.1.1 Configuring Custom Channel Names,
page 39.
Note
If you can’t see your mouse cursor on screen:
You may have switched output modes from VGA / HDMI to BNC. By default, the DVR outputs to VGA
/ HDMI mode. To change the video output, press 0 three times on the remote control.
9.1 Using the Menu Bar
The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.
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To access the Menu Bar:
1. Right-click or move the mouse cursor to the bottom of the screen to access the Menu
Bar.
1.1. Main Menu: Opens the Main Menu.
1.2. Lock: Click to lock the Main Menu unless the password is entered. Lock icon is
not visible unless passwords are enabled.
1.3. Split Screen buttons: Select split-screen layout.
1.4. PTZ: Opens the PTZ controls.
1.5. Start / Stop PTZ Cruise: Start or stop the PTZ cruise function.
1.6. Zoom: Opens digital zoom. Must be in Full-screen / Live Viewing Mode.
1.7. Record Search: Opens the DVR Search Menu. This allows you to search for
video recorded on the DVR.
1.8. Start / Stop Recording: Start or stop DVR recording on all channels. Pass-
word required; does not override scheduled recording.
1.9. Start / Stop SEQ: Start or stop Sequence Mode. In Sequence Mode, DVR au-
tomatically switches between channels every few seconds.
1.10. PIP 1X1: Enable Picture in Picture Mode with 1 camera in full screen and 1 in a
small window.
1.11. PIP 1X2: Enable Picture in Picture Mode with 1 camera in full screen and 2 in
small windows.
1.12. Volume: Adjust the DVR volume (audio-capable cameras required, not
included).
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Using the On-Screen Display
9.2 Using the Virtual Keyboard and Mini-Keyboard
You can input numeric or text values using the on-screen virtual keyboard. You will need to
use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date.
To use the Virtual Keyboard:
1. Using the mouse, click on an option or field, such as the User ID and Password fields
(if passwords are enabled).
• The Virtual Keyboard opens.
• Click Shift to switch between upper and lowercase letters.
• Click ◀ ▶ to move the cursor between letters.
• Click ← to backspace/delete.
• Click Enter to enter your selection.
• Click ESC to close the virtual keyboard.
To use the Virtual Mini-Keyboard:
1. Using the mouse, click on an option or field, such as the Time or Date fields.
• The Virtual Mini-Keyboard opens.
• Click ← to go back to the previous option.
• Click
to enter your selection.
9.3 Using the Zoom Mode
Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can
be useful if you want to get a closer look at a situation.
To use the Zoom Mode:
1. In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).
2. Right-click to open the Menu Bar and select the Zoom button (
pears on the screen.
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