Instruction Manual
D3300 D3200 SERIES
Instruction Manual
D3300 D3200 SERIES
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Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
D3200 Series
D3300 Series
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flirsecurity.com/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ................ ........... ........... ........... ........... ........... ... 1
1.1 General Precautions ......... ........... ........... ......... .. ......... .. ......... .. ....1
1.2 Installation....... .................... ........... ........... ........... ........... .......... 1
1.3 Service .. ......... .. ........... ......... ........... ........... ........... ......... .. ........ 3
1.4 Use.... ........... ........... ......... ........... ........... ........... ........... ........... 3
2 Features...... ........... ........... ......... .. ........... ........... ......... ........... ........... .4
3 Getting Started.......... ........... ........... ......... ........... ........... .. ......... ..........5
4 Front Panel ........ .. ........... ......... ........... ........... ........... ......... .. ......... .. ....6
4.1 4/8/12/16-Channel ......... ........... ........... ........... ........... ......... ........6
4.2 D3332 (32-Channel) ....... ........... ........... ......... ........... ........... ........7
5 Rear Panel . .. ......... ........... ........... ........... ......... ........... ........... .. ......... ...9
5.1 D3304 (4-Channel) .. ........... ........... ........... .................... .. ......... .. . 9
5.2 D3308 (8-Channel) .. ........... ........... ........... .................... .. ......... .. . 9
5.3 D3312 (12–Channel) ... .. ......... ........... ........... ........... .................... 9
5.4 D3316 (16-Channel) ....... ........... ........... ......... ........... ........... ...... 10
5.5 D3216 (16-Channel) ....... ........... ........... ......... ........... ........... ...... 10
5.6 D3332 (32-Channel) ....... ........... ........... ......... ........... ........... ...... 11
6 Basic Setup ....... ........... .................... ........... .. ......... .. ......... ........... .... 12
6.1 Step 1: Connect the BNC Cameras...... ........... ........... .. ......... ........ 12
6.2 Step 2: Connect the Mouse.. ........... ........... ........... ........... ........... 12
6.3 Step 3: Connect the Ethernet Cable ........... ........... ........... ......... .. .. 12
6.4 Step 4: Connect the Monitor.. ........... ........... .................... .. ......... . 12
6.5 Step 5: Connect the Power Adapter and Power on the DVR.... .. ......... . 13
6.6 Default System Password & Port Numbers .. ........... ........... ........... .. 13
6.7 Quick Access to System Information .... ........... ........... .. ......... ........ 13
7 Mouse Control ........ ........... ......... .. ........... ........... ......... ........... .......... 14
8 Remote Control . ......... ........... ........... ........... ......... .. ........... ........... ..... 15
8.1 Setting the Remote Control ID ....... ........... ......... .. ......... .. ......... .. .. 16
9 Using the On-Screen Display ........... ........... ........... ......... ........... ......... 18
9.1 Using the Menu Bar........... ......... .. ........... ........... .................... ... 18
9.2 Using the Virtual Keyboard and Mini-Keyboard...... .................... ...... 20
9.3 Using the Zoom Mode... ........... .................... ........... .. ......... ........ 20
9.4 Using Picture in Picture (PIP) Mode ...... ........... ........... ......... ......... 21
10 Setting the Date and Time......... ......... ........... ........... ........... ........... ..... 23
10.1 Configuring Daylight Savings Time (DST)......... ......... ........... .......... 23
10.2 Using a NTP Server to set your System Time ........ .. ......... .. ......... .... 24
11 Recording.. .. ......... .. ......... ........... ........... ........... ......... ........... .. ......... . 26
11.1 Event Recording .................. ........... ........... ......... .. ........... ......... 26
11.2 Recording Audio.... ........... ........... ........... ........... ........... ......... ... 26
12 Playback and Backup...... ........... ........... ........... ........... ........... ............ 27
12.1 Playing Back Recorded Video . ........... ........... ........... ........... ........ 27
12.1.1 Using Playback Controls. ......... .. ......... .. ........... ......... ....... 28
12.1.2 Finding Events in the Playback Bar ... .. ......... ........... ........... 30
12.1.3 Controlling the Time Range of the Playback Bar........ ........... . 30
12.1.4 Using Zoom in Playback Mode ... .................... .. ......... .. ...... 31
12.1.5 Using Video Clip Backup ... ......... .. ......... .. ......... .. ......... .... 32
12.2 Backing Up Video ....... ........... ........... ........... .................... ......... 33
12.3 Viewing Backed Up Video........ ........... .................... ........... ......... 34
12.4 Converting Backed Up Video to AVI Files .......... ........... ......... ......... 34
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13 Managing Passwords.......... ......... .. ........... ........... ......... ........... .......... 36
13.1 Enabling and Changing Passwords...... ........... ........... ........... ........ 36
13.2 Adding Users . ........... ........... ........... ........... ........... ................... 37
14 Using the Main Menu ..... ........... ......... ........... .. ......... .. ......... ........... .... 39
14.1 Display ............ ........... ........... ......... .. ......... .. ........... ................ 39
14.1.1 Configuring Custom Channel Names............... .. ......... .. ...... 39
14.1.2 Changing the Position of the Channel Name... ........... ........... 40
14.1.3 Adjusting Camera Color Settings .. ........... .................... ...... 40
14.1.4 Enabling Covert Recording.... ........... ........... ........... ......... . 41
14.1.5 Configuring the Time and Recording Time Display........ ......... 41
14.1.6 Configuring Sequence Time ........... ........... ........... ........... . 41
14.1.7 Changing the Video-out Resolution ...... ........... ........... ........ 41
14.1.8 Restoring the System’s Resolution if you see a Blank
Screen ......... ........... .. ......... ........... ........... ........... ......... 42
14.1.9 Adjusting Menu Transparency ... ........... ........... .................. 42
14.1.10 Adjusting the Video Margin.. ........... ........... ........... ......... ... 42
14.1.11 Adding Privacy Zones ... ........... ........... ........... ......... .. ...... 43
14.1.12 Creating a Custom Split-screen Display ....... ........... .. ......... . 44
14.2 Record .... .. ........... .................... ........... ........... ......... .. ......... .. .. 45
14.2.1 Configuring Pre-recording Settings.......... ........... ........... ..... 45
14.2.2 Configuring Backup File Duration (Pack Duration) ........ ......... 46
14.2.3 Configuring the Recording Schedule (Continuous, Motion,
Alarm) ....... .. ......... ........... ........... ........... ......... ........... .. .46
14.2.4 Enabling Audio Recording....... ........... ........... ........... ........ 47
14.2.5 Configuring Recording Quality, Resolution, and Video
Frame Rate ......... ........... ........... ........... ........... ........... ...48
14.3 Search ......... ......... .. ......... .. ........... ......... ........... ........... .......... 48
14.3.1 Searching for Video on the System ....... .. ........... ......... ....... 49
14.3.2 Backing up Video Files . .. ......... ........... ........... ........... ....... 50
14.3.3 Using the Event Search .... ........... ......... ........... ........... ..... 51
14.3.4 Using the Log Search. ........... ......... .. ......... .. ........... ......... 52
14.4 Network.... ........... ......... .. ......... .. ........... .................... ........... ... 53
14.4.1 Configuring Network Type: DHCP & Static IP..... ........... ........ 53
14.4.2 Enabling Auto Port Forwarding ........... ........... ........... ......... 54
14.4.3 Changing the DVR’s Client and HTTP Port.. ........... .............. 54
14.4.4 Adjusting Remote Connectivity Streaming Rates ..... ........... ... 54
14.4.5 Setting up Email Notification ........... ........... ........... ............ 55
14.4.6 Configuring DDNS settings.... ........... .................... .. ......... . 56
14.5 Alarm .......... ........... .................... .. ......... .. ......... .. ......... ........... 57
14.5.1 Configuring Motion Detection......... ......... .. ......... .. ......... .... 57
14.5.2 Configuring Alarm Settings........ ........... ........... ........... ...... 58
14.6 Device..... .................... ........... ........... .. ......... ........... ........... .... 59
14.6.1 Configuring Hard Drive settings ....... ........... ........... ........... . 59
14.6.2 Formatting USB Flash Drive ............ ........... ......... ........... .. 60
14.6.3 Formatting eSATA Backup Drives ....... ........... ........... ......... 60
14.7 System ........... ........... .................... ........... ........... .. ......... ........ 61
14.7.1 Changing Date Format ................. ........... ........... ......... .. .. 61
14.7.2 Changing Time Format........ ........... ......... ........... ........... .. 61
14.7.3 Changing the System Language............... ........... ........... ... 62
14.7.4 Changing Video Output - NTSC & PAL ......... ........... .. ......... . 62
14.7.5 Configuring Menu Time Out and Auto Logout ........ ............... 62
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14.7.6 Adding Users & Changing the Admin Password . .. ......... .. ...... 62
14.7.7 Viewing System Information................ ........... .. ......... .. ...... 62
14.8 Advanced.......... ........... ........... ........... ........... ........... ............... 62
14.8.1 Upgrading the System Firmware...... ........... ........... .. ......... . 62
14.8.2 Restoring to Factory Default Settings.. ........... ........... ......... . 63
14.8.3 Restarting or Shutting Down the DVR ............. ........... ......... 64
14.8.4 Configuring System Warnings .... .................... .. ......... .. ...... 65
14.8.5 Saving Your System Configuration to a USB Flash
Drive........ ........... ........... ........... ........... ........... ........... ..66
14.8.6 Loading a System Configuration from a USB Flash
Drive........ ........... ........... ........... ........... ........... ........... ..66
15 Setting up Your DVR for Remote Connectivity ............ ........... ........... ..... 68
15.1 System Requirements..... .................... ........... ........... ........... ...... 68
15.2 Accessing your DVR within a local network (LAN) ..... ........... ........... . 69
15.2.1 Step 1 of 3: Connect your DVR to the Local Area
Network... ........... ......... .. ......... .. ........... .................... .....69
15.2.2 Step 2 of 3: Obtain the DVR’s Local IP Address... .................. 70
15.2.3 Step 3 of 3: Connect to the DVR’s Local IP Address .. ......... .... 70
15.3 Accessing your DVR Remotely over the Internet ........... ........... ........ 72
15.3.1 Step 1 of 4: Port Forwarding ...... .................... .. ......... .. ...... 72
15.3.2 Step 2 of 4: Create a DDNS Account . ........... ........... ........... 72
15.3.3 Step 3 of 4: Enable DDNS on the DVR. ......... .. ......... ........... 73
15.3.4 Step 4 of 4: Connect to the DDNS Address.. ........... ........... .. 74
16 Remote Viewing Interface . ........... ........... ........... ........... ........... ......... .. 76
16.1 Changing Viewing Modes ......... .................... ........... .. ......... ........ 77
16.2 Taking Screen Shots........ .. ......... ........... ........... ........... ......... ..... 77
16.3 Recording Video.. .. ......... .. ......... .. .................... ........... ........... ... 77
16.4 Showing / Hiding Channels .... ........... ........... ........... ........... ........ 77
16.5 Adjusting Sub-menu Options ...... ........... ......... .. ........... ........... ..... 78
16.6 Changing the Save Directory of Screenshots or Recorded
Video..... .. ......... .. ......... ........... ........... ........... ......... .. ......... .. ....78
16.7 Changing the Format of Recorded Video (PC Only).............. .. ......... . 78
16.8 Configuring PTZ Settings.......... ........... .................... .. ......... .. ...... 79
16.9 Video Playback ..... ........... ......... .. ........... ........... .................... ... 80
16.9.1 Video Playback Controls... ........... ........... .................... ..... 82
16.10 Configuring Display Settings ....... ........... .. ......... ........... ........... .... 83
16.11 Configuring Privacy Zone Settings.... .................... ........... ........... .. 83
16.12 Configuring Recording Parameters ....... ......... ........... ........... ......... 85
16.13 Configuring the Recording Schedule.... ........... ........... ................... 85
16.14 Configuring System Recording Quality ... ........... ......... .. ......... .. ...... 86
16.15 Configuring Basic Network Settings ......... ......... ........... ........... ...... 87
16.16 Configuring the System Substream..... ........... ......... .. ........... ......... 87
16.17 Configuring Email Notification Settings .. .. ......... ........... ........... ....... 88
16.18 Configuring DDNS Settings.. ........... ......... ........... ........... ........... .. 89
16.19 Configuring Motion Detection Settings. ........... ........... ........... ......... 89
16.20 Configuring your System to "Beep" During Motion ...... ........... ........... 90
16.21 Configuring Alarm Notifications. ........... ......... ........... ........... ......... 91
16.22 Configuring Hard Drive Recording Mode. .................... .. ......... .. ...... 92
16.23 Configuring PTZ Parameters ... ........... ........... ........... ........... ........ 92
16.24 Configuring the System Time and Date ......... .. ......... .. ......... ........... 93
16.25 Changing the System’s Menu Time Out ........... ........... ................... 94
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16.26 Configuring System User Accounts......... ......... .. ........... ........... ..... 94
16.27 Viewing System Information ..... ......... ........... ........... ........... ......... 95
16.28 Upgrading System Firmware ....... ........... .................... ........... ...... 95
16.29 Restoring Default Settings .... .. ........... ........... .................... .......... 96
16.30 Configuring Event Settings ......... ......... .. ......... .. ........... ......... ....... 97
17 CMS-D3 CENTRAL MANAGEMENT SOFTWARE.... .. ......... .. ........... ......... 98
17.1 System Requirements..... .................... ........... ........... ........... ...... 98
17.2 Installing CMS-D3 ..... ........... ........... ......... .. ......... .. ........... ......... 98
17.3 Adding DVRs . ......... .. ......... .. .................... ........... ........... ......... . 99
17.3.1 Adding a DVR from the local area network (LAN) .................. 99
17.3.2 Adding a DVR using a DDNS address..... ........... ......... .. .... 103
17.4 Control Panel ... ......... ........... ........... ........... ........... ........... ...... 105
17.5 Main View ....... .. ........... ........... ......... ........... ........... ........... .... 106
17.5.1 Using Multiple Windows or Monitors ..... ........... .. ......... ...... 108
17.5.2 Using Sequence Mode ........... ........... ........... ........... ...... 109
17.5.3 Using PTZ Controls ......... .. ........... .................... ........... . 110
17.5.4 PTZ Controls ....... .. ......... .. .................... ........... ........... . 110
17.5.5 Using PTZ Presets ... .. ........... ........... .................... ........ 111
17.5.6 Using PTZ Cruise........ .. ......... .. ......... .. .................... ..... 111
17.6 Remote Playback....... ......... .. ........... ........... ......... ........... ........ 111
17.6.1 Remote Playback Controls ....... ........... ......... ........... ....... 113
17.6.2 Downloading Video Files ....... ......... .. ......... .. ........... ....... 114
17.7 Group Device Management ........... ........... ........... ........... .......... 115
17.7.1 Modifying DVRs . ........... ........... ........... ........... ........... ... 116
17.7.2 Deleting DVRs....... ........... ........... ........... ........... ......... . 117
17.7.3 Remotely Configuring DVRs ............ ........... .................... 117
17.7.4 Creating Camera Groups ..... .. ......... .. ......... .. .................. 117
17.7.5 Modifying Camera Groups ... ........... ........... .................... 117
17.7.6 Deleting Camera Groups ......... .................... ........... ....... 118
17.8 Local Log Search ......... ........... ........... ......... ........... .. ......... .. .... 118
17.8.1 Backing up Logs .......... .................... ........... .. ......... .. .... 119
17.9 Account Management.. .. ......... ........... ........... .................... ....... 119
17.9.1 Enabling Passwords for the Admin Account .......... .. ......... .. 120
17.9.2 Adding User Accounts.. .. ......... .. ......... ........... ........... ..... 120
17.9.3 Modifying User Accounts ............ ........... .................... .... 121
17.9.4 Deleting User Accounts ........ ......... ........... ........... .. ........ 121
17.10 Using File Management ....... ........... ........... ........... ......... .. ........ 122
17.11 Video Player ............. ........... ........... ........... ........... ........... ...... 123
17.11.1 Video Player Controls.......... ......... ........... ........... ........... 124
17.12 System Configuration .......... .. ......... ........... ........... ........... ........ 124
17.12.1 General....... ........... ........... ........... ......... ........... .. ........ 124
17.12.2 File ..... .................... ........... ........... ........... ........... ...... 125
17.12.3 Alarm Sound ...... ........... .................... ........... ........... .... 125
18 FLIR Player: Playing Backed up Video on PC.... .. ......... .. ......... ........... .. 127
18.1 Installing FLIR Player .......... ......... ........... ........... ........... ......... .. 127
18.2 Running FLIR Player. .. ......... ........... ........... .................... .. ........ 127
18.3 FLIR Player Interface Overview.......... ......... .. ......... .. ........... ....... 128
19 FLIR Mac Player: Viewing Backed up Video on Mac ....... ......... .. ......... .. 130
19.1 FLIR Mac Player Interface.. .................... .. ......... .. ......... .. ......... .. 130
19.2 Loading Individual Video Files ....... ......... .. ......... .. ......... .. ......... .. 131
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19.3 Loading Multiple Video Files.... ........... ........... ........... ........... ...... 131
20 Remote Viewing on Internet Explorer ......... ......... .. ......... .. ........... ....... 132
21 Mobile Apps: Accessing your DVR Using a Mobile Device ... ........... ...... 134
21.1 Compatible Devices and Platforms ................. ........... .. ......... .. .... 134
21.2 Before you Begin ..... ........... ........... ........... ......... ........... .. ........ 134
21.3 iPhone........... ......... ........... ........... ........... ......... .. ........... ....... 134
21.3.1 System requirements ..... ........... ........... ........... ........... ... 134
21.3.2 Prerequisites....... ........... ........... ........... .................... ... 134
21.3.3 Connecting to your System Using Digi Summit........ ........... . 135
21.3.4 Digi Summit Interface ......... ........... ........... ........... .......... 137
21.3.5 Using Remote Playback Mode on iPhone . ........... ........... ... 139
21.3.6 Viewing Screenshots .... ........... .................... .. ......... .. .... 141
21.3.7 Viewing Manual Recordings .... ......... ........... ........... ........ 141
21.3.8 Using Device Manager to Manage DVR’s ..... ........... ......... . 142
21.4 iPad ........... ........... .................... ........... ........... ........... .......... 143
21.4.1 System requirements ..... ........... ........... ........... ........... ... 143
21.4.2 Prerequisites....... ........... ........... ........... .................... ... 143
21.4.3 Connecting to your System Using Digi SummitHD ...... ......... 143
21.4.4 Digi Summit Interface ......... ........... ........... ........... .......... 144
21.4.5 Using Remote Playback Mode on iPad................ ........... ... 146
21.4.6 Viewing Screenshots .... ........... .................... .. ......... .. .... 148
21.4.7 Viewing Manual Recordings .... ......... ........... ........... ........ 148
21.4.8 Using Device Manager to Manage DVR’s ..... ........... ......... . 149
21.4.9 Managing Favorites ......... ........... ........... .................... ... 150
21.5 Android ... ........... ........... .................... .. ......... .. ......... .. ......... .. 150
21.5.1 System requirements ..... ........... ........... ........... ........... ... 150
21.5.2 Prerequisites....... ........... ........... ........... .................... ... 150
21.5.3 Connecting to your System Using Digi Summit........ ........... . 150
21.5.4 Digi Summit Interface ......... ........... ........... ........... .......... 153
21.5.5 Using Remote Playback Mode on Android ........... ........... ... 155
21.5.6 Viewing Screenshots .... ........... .................... .. ......... .. .... 157
21.5.7 Viewing Manual Recordings .... ......... ........... ........... ........ 158
21.5.8 Using Device Manager to Manage DVR’s ..... ........... ......... . 159
22 System Specifications .. .. ......... .. ......... .. .................... ........... ........... . 161
22.1 System ........... ........... .................... ........... ........... .. ......... ...... 161
22.2 Inputs/Outputs ..... ........... ......... ........... .. ......... .. ......... ........... .. 161
22.3 Display ............ ........... ........... ......... .. ......... .. ........... .............. 161
22.4 Recording ............... ........... ........... ........... ......... .. ........... ....... 162
22.5 Playback. ........... ......... ........... ........... ........... ........... ........... ... 162
22.6 Storage & Backup... ........... ........... ........... ........... ......... ........... 162
22.7 Network.... ........... ......... .. ......... .. ........... .................... ........... . 163
22.8 General ....... .................... ........... .. ......... .. ......... ........... ......... 163
23 Connecting a PTZ Camera . ........... .................... ........... ........... .. ........ 164
23.1 Configuring PTZ Settings.......... ........... .................... .. ......... .. .... 164
23.2 Using the PTZ Menu (Local DVR) ......... .. ......... .. ........... .............. 165
23.3 PTZ Presets and PTZ Cruise ................ ........... ........... ........... .... 166
23.3.1 Setting PTZ Presets.......... ......... .. ......... .. ......... .. ......... .. 166
23.3.2 Selecting PTZ Presets. ........... ........... ........... ................. 167
23.3.3 Deleting PTZ Presets ........ ........... ........... ........... ......... .. 167
23.3.4 Starting / Stopping PTZ Cruise.. .. ......... .. .................... ..... 167
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24 Connecting Additional External Monitors ............ ........... ........... ......... 168
24.1 Customizing the Channel Arrangement on the External
Monitor ..... ........... ......... ........... ........... ........... ........... ........... . 168
24.2 Main and Spot Video Outputs (D3316/D3332 Only)... ........... .......... 169
24.2.1 Configuring the Spot Monitor for Full-Screen or Split-
Screen ......... ........... .. ......... ........... ........... ........... ....... 170
25 Recording Audio ..... ........... ........... ........... ........... ........... ........... ...... 172
26 Replacing the Hard Drive....... ........... ........... ......... ........... .. ......... .. .... 173
26.1 Removing the Hard Drive................... ........... ........... .. ......... ...... 173
26.2 Installing the Hard Drive .. ........... ........... ........... ......... ........... .... 174
26.3 Installing Hard Drives (D3332) ... .................... ........... .. ......... .. .... 176
26.4 Formatting the Hard Drive..... ........... ........... .................... .. ........ 179
27 Troubleshooting ..................... ........... ........... .. ......... ........... ........... .. 180
27.1 Troubleshooting Remote Connections ....... ........... ........... ............ 181
28 Notices.... ......... ........... .. ......... .. ......... .. ......... ........... ........... ............ 183
28.1 FCC/IC Notice.......... ........... ......... .. ......... .. ......... .. .................. 183
28.2 Modification.......... ........... ......... .. ........... ........... ......... ........... . 183
28.3 RoHS.. .. ......... ........... ........... ........... ......... ........... .. ......... .. .... 183
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Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
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Important Safeguards
5. Power Sources - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a
surge protector. Doing so will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reli-
able operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify
compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
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Important Safeguards
17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service - Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Ad-
just only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the
service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and
cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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Features
4/8/12/16-channel
32-channel
• 960H Super-Res (960x480) with real-time recording
• 34% greater resolution than standard D1
• True aspect ratio wide screen format, sharper, non-stretched
• Looping, HDMI, VGA, Spot outputs
• CMS-D3 remote access SW, multi-site
• Mobile Apps: iPhone®, Android™, iPad®
• Fully PC/Mac compatible
• Supports additional HDDs for expandible storage
• Pentaplex operation
• FLIR DDNS service included
• Supports USB 2.0 or eSata back-up
• Auto Port Forwarding wizard for easy remote connection
• Supports RS485 (PTZ), Audio I/O, Alarm I/O
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Getting Started
The system comes with the following components:
DVR (Digital Video Recorder)
12V DC power Supply*
(may not be exactly as shown)
USB Mouse
Remote Control
Octopus Cable
Quick Start Guides
Documentation CD
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
Only included with: D3316 (x2), D3332/3216 (x1)
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Front Panel
4.1 4/8/12/16-Channel
1. IR Sensor: IR receiver for the remote control.
LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2. Menu & Playback Controls:
: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
•
•
•
•
•
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
3. Channel Controls:
• Ch1 ~ Ch0: Press to view channel in Full-screen View.
• (16-Channel models) To access channels 10 and greater: Press 0 for channel 10 or
•
4. Navigation Buttons:
• ▲: Press to move cursor up.
• ▼: Press to move cursor down.
• ◀: Press to move cursor left.
• ▶: Press to move cursor right.
: In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
: In Playback Mode, press to fast forward. Press repeatedly to increase fast for-
ward speed.
: In Playback Mode, press to stop video playback.
• In Live Viewing Mode, press to stop DVR recording. Password required; does
not override scheduled recording.
: Press to stop / resume recording. When the channel displays a red box with
the letter "C", the channel is recording.
1+0 for channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.
: In Live Viewing Mode, press repeatedly to switch between Split-screen View-
ing modes.
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5. PTZ /
• Within system menus: Press to confirm a selection.
• To open the System Information window: In Live Viewing mode, press once.
• To open PTZ Controls: In Live Viewing Mode, press once and release then press
and hold.
6. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
4.2 D3332 (32-Channel)
1. LED Indicators:
• PWR: Power LED.
• HDD: Hard disk activity LED.
2. IR Sensor: IR receiver for the remote control.
3. Ch1 ~ Ch0: Press to view channel in Full-screen View. To access channels 10 and
greater: Press 0 for channel 10 or 1+0 for channel 10, 1+1 for channel 11, 1+2 for
channel 12, etc.
4. CH-/CH+: Press to select previous/next channel.
:
5.
: Press to open split-screen view. Press multiple times to select split-screen mode.
6.
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7. Menu & Playback Controls:
: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed.
•
•
: In Playback Mode, press to play / pause video.
• In Viewing mode, press to open Search Menu to select playback time.
: In Playback Mode, press to fast forward. Press repeatedly to increase fast for-
•
ward speed.
: In Playback Mode, press to stop video playback.
•
• In Live Viewing Mode, press to stop DVR recording. Password required; does
not override scheduled recording.
•
: Press to stop / resume recording. When the channel displays a red box with
the letter "C", the channel is recording.
• Menu / Esc: Opens the system menu. In menus, press to go back / exit menus.
8. Navigation Buttons:
• ▲: Press to move cursor up.
• ▼: Press to move cursor down.
• ◀: Press to move cursor left.
• ▶: Press to move cursor right.
9. PTZ /
:
• Within system menus: Press to confirm a selection.
• To open the System Information window: In Live Viewing mode, press once.
• To open PTZ Controls: In Live Viewing Mode, press once and release then press
and hold.
• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for
data backup or firmware updates.
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Rear Panel
5.1 D3304 (4-Channel)
5.2 D3308 (8-Channel)
5.3 D3312 (12–Channel)
1. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
2. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered
microphones (not included).
3. Video Input: Connect BNC cameras.
4. Video Output: BNC output for external monitor.
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
7. IR-EXT: Service only; not supported.
8. Loop Out: BNC outputs to connect each channel to a Loop Out monitor.
9. Audio Output: BNC output for 1 audio channel (e.g. speakers).
10. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
11. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
12. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
13. DC12V: Connect the included AC power adapter.
14. On / Off Switch: Turns the DVR on or off.
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Rear Panel
5.4 D3316 (16-Channel)
1. Video Input: Connect BNC cameras.
2. Video Out: BNC outputs for external or spot monitors.
3. Loop Out (CH1~16): Connect included Octopus cable to connect channels to Loop
Out monitors.
4. Audio In (CH1~16): Connect included Octopus cable to connect audio-enabled cameras (not included) or self-powered microphones (not included).
5. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
6. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
7. On / Off Switch: Turns the DVR on or off.
8. Audio Out: BNC output for 2 audio channels (e.g. speakers).
9. IR-EXT: Service only; not supported.
10. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
11. VGA: Connect a VGA monitor (not included) to view the system interface.
12. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
13. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
14. DC12V: Connect the included AC power adapter.
5.5 D3216 (16-Channel)
1. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
2. Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered
microphones (not included).
3. Video Input: Connect BNC cameras.
4. Video Output: BNC output for external monitor.
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
7. IR-EXT: Service only; not supported.
8. Loop Out 5~16: Connect Octopus cable to connect channels 5~16 to a Loop Out
monitor.
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9. Loop Out 1~4: BNC outputs to connect channels 1~4 to a Loop Out monitor.
10. Audio Out: BNC output for 1 audio channel (e.g. speakers).
11. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
13. USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data
backup or firmware updates.
14. DC12V: Connect the included AC power adapter.
15. On / Off Switch: Turns the DVR on or off.
5.6 D3332 (32-Channel)
1. Video Input: Connect BNC cameras.
2. Video Output: BNC output for external or spot monitors.
3. eSATA: Connect a self-powered eSATA external hard drive (not included) for data
backup.
4. IR-EXT: Service only; not supported.
5. AC Input: Connect the included AC power cable.
6. On / Off Switch: Turns the DVR on or off.
7. PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices
(not included).
8. Not supported
9. VGA: Connect a VGA monitor (not included) to view the system interface.
10. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for
data backup or firmware updates.
11. HDMI: Connect to a HDMI-compatible TV or monitor (not included) to view the system
interface.
12. Audio In 5~16: Connect Octopus cable to connect audio-enabled cameras (not included) or self-powered microphones (not included) to channels 5 through 16.
13. Audio Out: BNC output for 2 audio channels (e.g. speakers).
14. Line in: Service only; not supported.
15. Audio In: BNC inputs for audio-enabled cameras (not included) or self-powered microphones (not included) connected to channels 1 through 4.
16. Loop Out 1~16: BNC outputs to connect channels 1~16 to a Loop Out monitor.
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Basic Setup
6.1 Step 1: Connect the BNC Cameras
• Connect BNC cameras to the Video Input ports on the rear panel of the DVR.
8–channel model shown
6.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
8–channel model shown
6.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (not included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to a router on your network.
8–channel model shown
6.4 Step 4: Connect the Monitor
• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor
(recommended).
• Connect a VGA cable (not included) from the VGA port to the monitor.
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Basic Setup
6.5 Step 5: Connect the Power Adapter and Power on the DVR
• Connect the included power adapter to the DC 12V port. Connect the end of the power
adapter to a wall socket or a surge protector.
• Turn the power switch to I to turn on the DVR. At startup, the system performs a basic
system check and runs an initial loading sequence. After a few moments, the system
loads a live display view.
8–channel model shown
6.6 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Menu Bar or Main Menu. It is essential that you create your own password. For details, see 13 Managing Passwords, page 36
• The system requires a user name and password to log in to the system remotely using
a computer or mobile device.
• ALL the system port numbers below must be port forwarded on your router to log in to
your system over the Internet or an internal network (LAN).
Local DVR user name and password:
• Username: admin / Password: 000000
Default ports for remote access:
• Port 80 (HTTP port)
• Port 9000 (Client port)
Remote connectivity (LAN & Internet) to the DVR:
• User Name: admin
• Password: 000000
6.7 Quick Access to System Information
• To quickly open a window that displays vital system information, press the PTZ /
button on the front panel of the system.
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Mouse Control
The DVR is designed for mouse navigation. To use a USB mouse (included), connect the
mouse to a USB port on the rear panel of the DVR.
1. Use the mouse buttons to perform the following:
• Left-Button: Click to select a menu option. During live viewing in Split-screen View,
double-click on a channel to view the selected channel in full-screen; double-click
the channel again to return to Split-screen View.
2. Right-Button:
• Click to open the Menu Bar (see 9.1 Using the Menu Bar, page 18).
• In menus, use the right-button to go back / exit menus.
3. Scroll-Wheel: No function.
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Remote Control
1. REC: Press to resume recording after recording has been stopped.
• ID: This button controls ID function for remote control. For details, see 8.1 Setting
the Remote Control ID, page 16.
Note
• Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in
Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc.
• 0: Press 0 three times to show the mouse cursor on the BNC monitor or the monitor
connected with HDMI / VGA.
• Display Mode: In Live Viewing Mode, press repeatedly to switch through split-
screen viewing modes.
• 2x2 / 3x3 / 4x4: In Live Viewing Mode, press to open the corresponding Split-
screen View. Press repeatedly to change channels shown in split-screen.
• AUTO: Press to start / stop Sequence Mode.
2. Navigation Cursors: Press to navigate menus.
• ENTER: In menus, press to confirm selections.
• In Live Viewing Mode, press to access System Information.
3. MENU / ESC: Press to open the system menu. In menus, press to go back / exit menu.
• MUTE: In Live Viewing and Playback Modes, press to mute / un-mute audio.
• PIP: In Live Viewing Mode, press once to open Picture in Picture (PIP) 1X1 or twice
to open PIP 1X2. Mouse is required to change channels shown in PIP.
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Remote Control
4. Playback Controls:
• FWD: In Playback Mode, press to fast forward / increase fast forward speed.
• REW: In Playback Mode, press to rewind / increase rewind speed.
• PLAY: In Playback Mode, press to play / pause video.
• In Live Viewing Mode, press to open the Record Search Menu.
• STOP: In Playback Mode, press to pause playback.
• In Live Viewing Mode, press to stop recording. Password required; does not
override scheduled recording.
• SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to
change slow motion playback speed.
• PAUSE / FRAME: In Playback Mode, press to pause. Press repeatedly to view re-
cordings frame by frame.
5. PTZ Controls:
• Z+ / Z-: Adjust camera Zoom.
• F+ / F- : Adjust camera Focus.
• I+ / I-: Adjust camera Iris.
• PTZ: Opens the PTZ menu.
8.1 Setting the Remote Control ID
If you have more than one DVR, you can use the ID function to pair the remote control with
a specific DVR.
To pair the remote control:
1. On the DVR, right-click to open the menu bar and click
.
2. Enter the DVR user name (default: admin) and password (default: 000000).
3. Click System > Control Device.
4. Under System ID, enter the desired ID number.
5. Click Apply to save your settings. Right-click repeatedly to return to live view.
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Remote Control
6. On the remote control press ID, then press the ID number you entered in step 4 and
press Enter to confirm.
Note
You do not need to enter 0’s in the ID for unused digits. For example, if the ID is "004," press ID > 4 >
Enter.
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Using the On-Screen Display
Use the system’s graphical on-screen display to navigate menus and configure options
and settings.
1. Date & Time: Displays the date and time on the system
2. Record Status: Displays the current recording status of the system: C=continuous
(normal recording); M=motion recording; A=alarm recording.
3. Channel number / Channel title: Displays channel number or channel title. To rename the channel number to a title, see 14.1.1 Configuring Custom Channel Names,
page 39.
Note
If you can’t see your mouse cursor on screen:
You may have switched output modes from VGA / HDMI to BNC. By default, the DVR outputs to VGA
/ HDMI mode. To change the video output, press 0 three times on the remote control.
9.1 Using the Menu Bar
The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.
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To access the Menu Bar:
1. Right-click or move the mouse cursor to the bottom of the screen to access the Menu
Bar.
1.1. Main Menu: Opens the Main Menu.
1.2. Lock: Click to lock the Main Menu unless the password is entered. Lock icon is
not visible unless passwords are enabled.
1.3. Split Screen buttons: Select split-screen layout.
1.4. PTZ: Opens the PTZ controls.
1.5. Start / Stop PTZ Cruise: Start or stop the PTZ cruise function.
1.6. Zoom: Opens digital zoom. Must be in Full-screen / Live Viewing Mode.
1.7. Record Search: Opens the DVR Search Menu. This allows you to search for
video recorded on the DVR.
1.8. Start / Stop Recording: Start or stop DVR recording on all channels. Pass-
word required; does not override scheduled recording.
1.9. Start / Stop SEQ: Start or stop Sequence Mode. In Sequence Mode, DVR au-
tomatically switches between channels every few seconds.
1.10. PIP 1X1: Enable Picture in Picture Mode with 1 camera in full screen and 1 in a
small window.
1.11. PIP 1X2: Enable Picture in Picture Mode with 1 camera in full screen and 2 in
small windows.
1.12. Volume: Adjust the DVR volume (audio-capable cameras required, not
included).
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Using the On-Screen Display
9.2 Using the Virtual Keyboard and Mini-Keyboard
You can input numeric or text values using the on-screen virtual keyboard. You will need to
use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date.
To use the Virtual Keyboard:
1. Using the mouse, click on an option or field, such as the User ID and Password fields
(if passwords are enabled).
• The Virtual Keyboard opens.
• Click Shift to switch between upper and lowercase letters.
• Click ◀ ▶ to move the cursor between letters.
• Click ← to backspace/delete.
• Click Enter to enter your selection.
• Click ESC to close the virtual keyboard.
To use the Virtual Mini-Keyboard:
1. Using the mouse, click on an option or field, such as the Time or Date fields.
• The Virtual Mini-Keyboard opens.
• Click ← to go back to the previous option.
• Click
to enter your selection.
9.3 Using the Zoom Mode
Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can
be useful if you want to get a closer look at a situation.
To use the Zoom Mode:
1. In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View).
2. Right-click to open the Menu Bar and select the Zoom button (
pears on the screen.
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Using the On-Screen Display
3. Click and drag on the area of the screen you would like to enlarge. The image zooms
in on the selected area.
• The box in the lower right-hand corner shows the entire camera picture with a black
box around the zoomed-in area.
• Click inside the box and drag to move the zoom area.
• Right-click to exit and select a different zoom area. Right-click again to exit Zoom
Mode and return to Live Viewing Mode.
9.4 Using Picture in Picture (PIP) Mode
Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing
up to two other channels.
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Using the On-Screen Display
To use Picture in Picture Mode:
1. Right-click to open the Menu Bar and select the PIP1X1 button (
(
). PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1
) or PIP1X2 button
channel in full screen and 2 other channels.
• Picture in Picture Mode opens.
• To change the full-screen channel, click anywhere in the main viewing area.
• To change the smaller channels, click inside the channel.
• To move the smaller channels around the screen, click inside the white bar and
drag.
• Right-click to exit and return to Live Viewing Mode.
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Setting the Date and Time
CAUTION
It is highly recommended to set the date and time when first setting up your system.
Inaccurate time stamps may render your footage unusable for court evidence.
To set the date and time:
1. Right-click or move your mouse to the bottom of the screen to open the Menu Bar and
click the Main Menu button (
2. Click System.
Press on the Mini-Keyboard after you have entered the Date or Time
3. Configure the following:
• Date: Click inside the field and enter the month, date, and year.
• Time: Click inside the field and enter the time.
• (Optional) Date Format: Use the drop-down menu to select MM/DD/YY or, DD/
MM/YY, or YY-MM-DD.
• (Optional) Time Format: Use the drop-down menu to select 12HOURS or
24HOURS.
• (Optional) DST: Click the Setup button next to DST to configure automatic Daylight
Savings Time adjustments.
• (Optional) NTP: Click the Setup button next to NTP to synchronize your DVR’s
time and date with a Network Time Protocol (NTP) time server.
).
Note
A constant internet connection is required for the NTP server feature to function.
4. Click Apply to save your settings.
10.1 Configuring Daylight Savings Time (DST)
If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates.
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Setting the Date and Time
To enable automatic DSTadjustments:
1. Click the DST Setup button.
2. Configure the following:
• Daylight Saving Time: Select Enable.
• Time Offset: Select the number of hours the system should move forward or back-
ward when DST occurs.
• Daylight Saving Time Mode: Select Week or Date. This allows you to select
whether DST should begin and end at the beginning of the week or on a specific
date.
• Start Time, End Time: Enter when DSTstarts and ends.
3. Click Apply to save your settings.
10.2 Using a NTP Server to set your System Time
A NTP (Network Time Protocol) server syncs your system time with an online time server.
Note
A constant Internet connection is required to use the NTP feature.
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Setting the Date and Time
To enable NTP:
1. Right-click to open the Menu Bar and click the Main Menu button (
2. Click System. Beside NTP, click Setup.
3. Configure the following:
• Enable: Select Enable.
• Server Address: Select the NTP server address.
• Time Zone: Select your region’s time zone.
).
4. Click Update Now to connect to the time server.
5. Click Apply to save your settings.
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11
Recording
By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode.
•
Recording—Continuous: Normal, continuous recording
You can set the system to stop recording once the hard drive is full, or to continually record
by overwriting previously recorded data. For more details, see 14.6.1 Configuring Hard
Drive settings, page 59.
11.1 Event Recording
The system also includes motion and alarm recording:
•
Recording—Motion: The system records when motion is detected by the camera
Recording—Alarm: The system records when an external senor device (not in-
•
cluded) is triggered
11.2 Recording Audio
The system can also record audio. You must have audio-capable cameras (not included)
or self-powered microphones (not included) in order to record audio on the system.
For details, see 25 Recording Audio, page 172.
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Playback and Backup
You can view and back up recorded video on the system through the Search Menu.
12.1 Playing Back Recorded Video
To playback a specific date and time:
1. Right-click to open the Menu Bar and click the Record Search button (
cord Search tab opens.
2. Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
• Playback Time: Enter the desired time you wish to search for video.
3. Click Play to select the exact time specified in Playback Time.
4. Select the channel or channels you want to play back and click Play.
). The Re-
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To search for recorded footage on the DVR:
1. Right-click to open the Menu Bar and click the Record Search button (
). The Re-
cord Search tab opens.
2. Configure the following:
• CH: Select the channel you wish to search. Select All to search all channels.
• Search Date: Enter the month, date, and year you wish to search for video.
3. Click the Search button. Your search results appear in the calendar. In the top portion
of the calendar, results are shown for each day in the month. In the bottom portion, results are shown for each hour in the selected day.
Search results:
Green: Continuous recording
Red: Motion or alarm recording
Grey: No recording
4. Click on a date in the calendar to see the video available for that date.
5. Click on the hour of the video you want to play back.
6. Select the channel or channels you want to play back.
7. Click Play to begin playback.
12.1.1 Using Playback Controls
This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital
zoom in playback mode or take backups from short video clips.
Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.
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2
3456789
101
1
1
2
1
3
1
1
5
1
4
1. Progress bar: Shows available footage for the selected time period as different colors.
D3304 / D3308 / D3216:
•
•
: Continuous recording
: Alarm or motion recording
D3312 / D3316 / D3332:
•
•
•
•
: Continuous recording
: Motion recording
: Alarm recording
: A+M (Alarm+Motion) recording
2. Start time of footage shown in bar
3. Rewind
4. Slow
5. Play
6. Pause
7. Fast Forward
8. Zoom
9. Video clip backup
10. Mute
11. Exit playback
12. End time of footage shown in bar
13. Show playback time controls
14. Change range of time shown in playback bar
To use the advanced playback controls:
1. Move the mouse slightly to display the on-screen playback controls. You can also use
the playback control buttons on the remote control.
• Click the playback controls to play, pause, fast forward, rewind, and slow down
playback.
• Click X or right-click to quit playback and return to the Search Menu.
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12.1.2 Finding Events in the Playback Bar
The advanced playback controls show the time and type of video footage available. The
playback bars are color coded to show different recording types:
• D3304 / D3308 / D3216: Continuous recordings are shown in green and motion or
alarm recordings are in red.
• D3312 / D3316 / D3332: Continuous recordings are shown in green, motion recordings
in yellow, alarm recordings in red, and A+M (alarm + motion) recordings in blue.
• All models: White spaces indicate that no recordings are available.
Note
Motion detection and/or alarms must be enabled for each channel before they will be highlighted, for
details see 14.5 Alarm, page 57.
When up to four channels are selected for playback, multiple channels are shown.
D3304 / D3308 / D3216
D3312 / D3316 / D3332
If more than four channels are selected, one bar is shown that combines all the selected
channels. This means that video available on any selected channel will be shown in the
bar.
12.1.3 Controlling the Time Range of the Playback Bar
The time range is the start and end times of the footage displayed in the Playback bar. By
default, the Playback bar displays recordings recorded on the day selected for playback
(from 00:00~24:00). You can change the time range to narrow in on a specific time.
To control the time range of the Playback bar:
1. During Playback mode, click
to open the time range controls.
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2. Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the
playback bar will show 15 minutes before to 15 minutes after the currently playing time.
OR
• To create a custom time range, click
. The button will become colored. Move
your mouse to the time you where you would like the range to start and click. Then,
move your mouse to the time you where you would like the range to end and click.
The start and end times will be replaced by the 1st and 2nd times that you clicked
on.
12.1.4 Using Zoom in Playback Mode
You can use Zoom in Playback Mode. This is useful if you need a closer look at recorded
video.
Note
Zoom is only available when a single channel is selected for Playback.
To use zoom in playback mode:
1. Open Playback mode with only one channel selected. For details, see 12.1 Playing
Back Recorded Video, page 27.
2. Click
Note
Playback controls are not available when Zoom is activated. If you want to pause the video before
you zoom, you will have to pause it before entering Zoom.
to open Zoom.
3. Click and drag on the area of the screen you would like to enlarge. The image zooms
in on the selected area.
• The box in the lower right-hand corner shows the entire camera picture with a black
box around the zoomed-in area.
• Click inside the box and drag to move the zoom area.
4. Right-click to exit and select a different zoom area. Right-click again to exit Zoom
Mode and return to Playback Mode.
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12.1.5 Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB flash drive (not included) or eSATA external hard drive (not included).
Note
You must format an eSATA hard drive before you can use it to backup data. For information on formatting
backup drives, see 14.6 Device, page 59.
Note
Video clip backup is only available when a single channel is selected for Playback.
To create a backup video clip:
1. Connect a USB flash drive (not included) or eSATA external hard drive to the DVR.
2. Open Playback mode with only one channel selected. For details, see 12.1 Playing
Back Recorded Video, page 27.
3. Click the clip backup button (
) to start your backup at the current playback time.
4. When you want the backup clip to stop, click again.
TIP: You can use fast forward or click-and-drag the video cursor to select the stop time
for the clip. This is useful because it allows you to backup longer segments of video
without having to watch the whole video each time. You must have enough space on
your backup drive to save the file.
5. A confirmation window appears, showing information about the backup file you are
about to create. Click Backup to confirm.
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6. Check AVI or H264 to select the backup video file type and click Apply. Wait for the file
to be saved before removing the USB memory drive.
For details on viewing backed up video, see 18 FLIR Player: Playing Backed up Video
on PC, page 127 or 19 FLIR Mac Player: Viewing Backed up Video on Mac, page 130.
12.2 Backing Up Video
You can back up video to a USB flash drive (not included) or eSATA external hard drive
(not included) connected to the rear panel of the DVR.
Note
For information on formatting USB or eSATA drives, see 14.6 Device, page 59.
To back up video:
1. Connect a USB flash drive or eSATA external hard drive to the DVR.
2. Right-click to open the Menu Bar and click the Record Search button (
3. Click the Event Search tab.
).
4. Configure the following:
• Search Date: Enter the desired month, date, and year
• Search Time: Enter the time range you wish to search.
• CH: Select the channel you wish to search. To search all channels, select All.
• Type: Select the type of recording you wish to search. Choose from All, Continu-
ous, or Alarm.
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5. Click Search. A list of videos populate in the window.
6. Click ◀ ▶ to scroll through the list of videos. The videos are named by time.
7. Click the BAK checkbox beside the video you wish to back up.
8. Click Backup.
9. Check AVI or H264 to select the backup video file type and click Apply.
10. Wait for the backup to finish before removing the USB memory drive.
12.3 Viewing Backed Up Video
To view the downloaded video, you must install the FLIR Player software.
For details on viewing backed up video, see 18 FLIR Player: Playing Backed up Video on
PC, page 127 or 19 FLIR Mac Player: Viewing Backed up Video on Mac, page 130.
12.4 Converting Backed Up Video to AVI Files
The DVR saves its backup files as proprietary video files. To share these files, you must
convert them into .AVI files. Note that the AVI generator can also convert audio from audioenabled cameras.
To install the AVI converter:
1. Insert the software disc in your computer’s CD/DVD rom drive.
2. Locate the AVI Generator software from the CD installation wizard.
3. Follow the on-screen instructions to install AVI Generator.
To start the AVI Generator:
1. Double-click the AVI Generator shortcut on the desktop (
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2. Click Open and then locate the backed up video file on your hard drive.
3. Select the desired file format (.264 , h.264, All File) that you wish to search for. Click
Open.
4. Click Start to convert and save the file in the default save folder.
• Or click Save As to select a desired save folder, then click Start to convert the file.
5. Locate the file in the folder you selected in step 4.
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13
Managing Passwords
WARNING
By default, the system user name is admin and the password is 000000. Passwords are required to access the Menu Bar or Main Menu or to log into the system remotely.
• ADMIN—system administrator: has full control of the system, and can change both ad-
ministrator and user passwords and enable/disable password protection.
• USER—normal user: only has access to live viewing, search, playback, and other func-
tions. You may set up multiple USER accounts with varying levels of access to the
system.
For security reasons, it is essential to create a custom password for the system.
13.1 Enabling and Changing Passwords
You can change the system password of user accounts from the Users menu.
To enable the admin password:
1. Right-click to open the Menu Bar and click the Main Menu button (
2. Click System and select the Users tab.
3. Select the checkbox beside admin to change the admin password, then click the Edit
button.
).
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4. Configure the following:
• User Name: Enter the desired admin user name.
• Password Enable: Select Enable to enable system passwords.
• Password: Enter your desired password.
• Confirm: Re-enter the password.
5. Click Apply to save your settings.
13.2 Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign what menus they have access to. For example, you may want your friend to monitor
your system while you are away, while not giving full access to your system.
To add a new user:
1. Right-click to open the Menu Bar and click the Main Menu button (
).
2. Click System > Users tab.
3. Select the checkbox beside User1 (or any other user), then click the Permission
button.
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4. Select the menus and channels the user will have access to.
5. Click Apply to save your settings.
6. Configure the following:
• User Name: Enter the desired user name.
• User Enable: Select Enable to enable the user account.
• Password Enable: Select Enable or Disable to enable or disable the system from
prompting you for a user or admin password during log in.
• Password: Enter your desired password.
• Confirm: Re-enter the password.
7. Click Apply to save your settings.
Now, you can log in to the system locally, or remotely using the user name or password
you created. When logging into the system with a user account, the user will only have access to the menus you assigned.
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Using the Main Menu
To open the Main Menu:
• Right-click to open the Menu Bar and click the Main Menu button (
system user name (default: admin) and password (default: 000000) and click Apply.
1. Display: Configure display options (e.g. camera color settings, camera title, video
output).
2. Search: Search for recorded video and log files on the system.
3. Alarm: Configure motion detection and alarm settings.
4. System: Configure system time and user accounts.
5. Record: Configure recording settings and recording schedules.
6. Network: Configure system network settings (e.g. DDNS, email alert settings).
7. Device: Configure PTZ settings, HDD recording mode, HDD format option.
8. Advanced: Configure system restart schedule, perform firmware upgrades.
). Enter the
14.1 Display
The display menu allows you to configure camera image settings and video output
settings.
Tip: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and
select All. Click the Copy button to copy the setting across all channels.
14.1.1 Configuring Custom Channel Names
1. Select the Live tab.
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2. In the Channel drop-down menu, select the channel that you wish to rename.
3. Click the Name field. Use the Virtual Keyboard to enter in the new channel name.
4. Click Apply to save your settings.
14.1.2 Changing the Position of the Channel Name
1. Select the Live tab.
2. In the Channel drop-down menu, select the channel you would like to configure.
3. In the Position drop-down menu, select where you would like the channel names to
appear:
• U-L: Upper left hand corner.
• D-L: Lower left hand corner.
• U-R: Upper right hand corner.
• D-R: Lower right hand corner.
• OFF: Do not display the channel name.
4. (Optional) Use the drop-downs next to Copy to copy settings to another channel or all
channels. Click the Copy button to copy settings.
5. Click Apply to save your settings.
14.1.3 Adjusting Camera Color Settings
1. Select the Live tab.
2. In the Channel drop-down menu, select the channel that you wish to configure.
3. Click the Setup button next to Color. The Color Setup window opens.
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4. Drag the sliders to adjust the Hue, Brightness, Contrast, and Saturation.
5. Click Apply to save your settings.
14.1.4 Enabling Covert Recording
Covert Recording blanks out the screen so that it seems as if the system is not recording.
Covert channels are only visible when the admin account logs in using a remote computer
or mobile device.
To enable covert recording:
1. Select the Live tab.
2. In the Channel drop-down menu, select the channel you wish to hide.
3. In the Covert drop-down menu, select Enable.
4. Click Apply to save your settings.
14.1.5 Configuring the Time and Recording Time Display
To add/remove the time stamp in the system display:
1. In the Live Time and Record Time drop-down menu, select enable or disable.
2. Click Apply to save your settings.
14.1.6 Configuring Sequence Time
Sequence time refers to the amount of time a channel appears on the screen before
changing to a different channel when the DVR is in Sequence Mode. For example, when
Sequence Mode is on, channel 1 is shown for several seconds before switching to channel 2.
To configure the sequence time:
1. Click the Output tab.
2. Click the SEQ Dwell time field and enter the time channels remains on-screen before
changing to another channel.
3. Click Apply to save your settings.
14.1.7 Changing the Video-out Resolution
1. Click the Output tab.
2. Click the drop-down menu beside VGA Resolution and select the output resolution.
3. Click Apply to save your settings.
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4. Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK.
5. The DVR restarts and asks you to confirm the new resolution. Click Yes to confirm or
No to revert to the old resolution. If you do nothing, the DVR will revert to the last selected resolution and restart.
Note
If you select a resolution that is greater than what your monitor supports, you may see a blank screen
when your DVR restarts. If this occurs, do not do anything and wait until the DVR restarts. If the
screen remains blank, press and hold the Stop button on the remote control until the DVR restarts.
Your system resolution will default to 1024 x 768.
14.1.8 Restoring the System’s Resolution if you see a Blank Screen
If you see a blank screen on your monitor after turning on your system, the DVR’s output
resolution may be higher than what your monitor supports. Follow the steps below to restore the DVR’s default resolution to 1024 x 768.
To restore the DVR’s default resolution:
1. Ensure the power and video cables are properly connected.
2. Press and hold the Stop button on the remote control until the DVR restarts. The DVR
will restart with the default resolution of 1024 x 768.
3. When the DVR restarts, click Yes to confirm the default resolution.
Note
If your system resolution is already in 1024 x 768, pressing and holding the Stop button will not restart the system.
14.1.9 Adjusting Menu Transparency
You can increase or decrease the transparency of the on-screen menus.
To adjust the transparency of on-screen menus:
1. Click the Output tab.
2. Drag the Transparency slider to adjust transparency.
3. Click Apply to save your settings.
14.1.10 Adjusting the Video Margin
If you connect your DVR to a BNC monitor, you can adjust the video margins.
Note
You must select the BNC output mode to adjust the margins. Press 0 three times on the remote control to
switch the output mode between BNC mode and VGA/HDMI mode. When BNC mode is selected, the
mouse cursor appears on the BNC monitor.
To adjust the video margin:
1. Click the Output tab.
2. Click the Margin button.
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3. Drag the sliders to the left or right to adjust the Left, Right, Top, or Bottom Margin.
4. Click Apply to save your settings and click OK to confirm.
14.1.11 Adding Privacy Zones
A privacy zone allows you to block out up to 4 portions of each channel with a black
square.
WARNING
Areas covered by privacy zones are not visible in recordings.
To configure a privacy zone:
1. Click the Privacy Zone tab.
2. In the Channel drop-down menu, select the channel you wish to configure.
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3. Configure the following:
• Channel: Select the channel you wish to configure.
• Privacy Zone: Select ON to enable privacy zones or OFF to disable privacy zones.
• Area Setup: Select the Area1~4 checkboxes to enable up to 4 privacy zones.
4. Click the Setup button next to Mask Area. The Privacy Area setup screen opens.
• Click on a privacy area and drag to change its location.
• Click on the edge of a privacy area and drag to resize a privacy area.
• Right-click when you are finished to exit.
5. (Optional) Use the drop-downs next to Copy to copy privacy areas to another channel
or all channels. Click the Copy button to copy privacy areas.
6. Click Apply to save your settings.
14.1.12 Creating a Custom Split-screen Display
You can create a custom split-screen display and re-arrange where channels are placed.
TIP: You can use the steps below to create a custom split-screen display on a secondary
monitor connected to the Video Out (Main on D3316/D3332) port. First, move the mouse
and system interface to the Video Out monitor by pressing 0 three times on the remote
control. Complete the steps, and then press 0 three times on the remote control again to
return the mouse and system interface to the VGA or HDMI monitor. Your custom display
will be saved on the secondary monitor.
To re-arrange the split-screen display:
1. Select the Output tab.
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2. Under View Setup, select Enable. This lets you select and arrange the channels you
want to show on the screen.
Note
Enabling View Setup disables your ability to change channels the normal way on the selected monitor. You will need to disable View Setup to return to normal operation.
3. Under View Mode, select the desired viewing mode: Single, Quad, Nine, or Sixteen.
4. Click Vout Setup. A menu appears that allows you to select the arrangement of
channels.
5. Click the drop-down menus to select which channels to show on the screen and the arrangement of channels.
6. Click Apply to save changes. Click Ok. Right-click repeatedly to exit all menus and return to live viewing.
14.2 Record
The Record menu allows you to configure recording settings, such as the recording
resolution, recording schedule, and audio recording.
14.2.1 Configuring Pre-recording Settings
1. Select the Rec Para tab.
2. In the Channel drop-down menu, select the desired channel you wish to configure.
3. In the PreRecord drop-down menu, select Enable to enable pre-recording or Disable
to disable pre-recording.
4. Click Apply to save your settings.
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14.2.2 Configuring Backup File Duration (Pack Duration)
"Pack Duration" refers to the duration of a backed up file in the system. By default, a recording is "packaged" into 15 minute video files.
Note
This feature is not supported on D3312 / D3316 / D3332, which package video files into files of a maximum size of 255MB.
To change the DVR’s backed up file size:
1. Select the Rec Para tab.
2. In the Pack Duration drop-down menu, select the desired duration (15~60 minutes).
3. Click Apply to save your settings.
Changing the file size changes the duration of backed up files. For example, if you select 15 minutes as your file size, the system stores video files in 15 minute durations.
14.2.3 Configuring the Recording Schedule (Continuous, Motion, Alarm)
To configure the recording schedule:
1. Click the Schedule tab.
2. Configure the following:
• Channel: Select the channel you wish to configure the schedule for.
• Week: Select the day of the week you wish to configure.
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3. Click inside the grid to configure the recording schedule:
• The recording schedule is arranged as a grid. Each row represents a recording type
(Continuous, Motion, and Alarm), and each box represents an hour.
• Recording for each recording type is enabled during the selected hour when the
box is filled in with the corresponding color. Recording for each recording type is
disabled for the selected hour when the box is gray.
4. (Optional): Use the top Copy and Copy To drop-down to copy the recording schedule
to a specific day or all days. Click Copy to copy the schedule.
5. (Optional): Use the bottom Copy and Copy To drop-down to copy the recording
schedule to a specific channel or all channels. Click Copy to copy the schedule.
6. Click Apply to save your settings.
14.2.4 Enabling Audio Recording
Audio-capable cameras are required (not included) for audio recording.
To enable audio recording:
1. Click the MainStream tab.
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2. Beside the corresponding channel, select or deselect the checkbox under Audio to
enable or disable audio recording.
3. Click Apply to save your settings.
14.2.5 Configuring Recording Quality, Resolution, and Video Frame Rate
You can configure the recording quality, recording resolution and video frame rate for each
channel.
To change the recording quality, recording resolution, and video frame rate:
1. Click the MainStream tab.
2. Under Mode, select D1 or 960H. 960H will enable larger, wide-screen formats.
Note
If you change this setting, the DVR will restart when you save changes.
3. Under the Quality drop-down menu, select from Good, Better, or Best to adjust the
quality of recordings on each channel.
4. Under the Resolution drop-down menu, select the Recording Resolution for each
channel:
• If D1 is selected, available options are CIF (320x240), HD1 (720x240), or D1
(720x480).
• If 960H mode is selected, available options are 480x240, 960x240, or 960x480.
5. Under the FPS drop-down menu, select the number of frames per second you want
the DVR to record on each channel.
6. (Optional) Use the Copy and Copy To drop-down menus to copy recording settings to
one or all channels. Click Copy to copy recording settings.
7. Click Apply to save your settings.
14.3 Search
The Search menu allows you to search for saved video on your system for playback
and backup.
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14.3.1 Searching for Video on the System
1. In the main menu, click Search, or click the Search Menu button (
) in the menu
bar.
2. In the CH drop-down menu, select the channel you wish to search or select All to
search all channels.
3. Click the Search Date field, to enter the desired month, date, and year you wish to begin searching for video.
4. Click Search.
5. Click on a date in the calendar to see the video available for that date.
6. Click on the hour of the video you want to play back.
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7. Select the channel or channels you want to play back.
8. Click Play to begin playback.
14.3.1.1 Video Playback Controls
Move the mouse slightly to display the on-screen playback controls. You can also use the
playback control buttons on the remote control or front panel of the system.
• Click X to quit playback and return to the Search menu.
14.3.2 Backing up Video Files
You can back up video files on your USB flash drive (not included) or external eSATA hard
drive (not included).
You must format an eSATA hard drive before you may use it with the system. For details,
see 14.6.3 Formatting eSATA Backup Drives, page 60.
To back up video files:
1. Perform a search.
2. Insert a blank USB flash drive in the rear panel of the system.
3. Click on the desired date you wish to back up.
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4. Click the Backup button. A list of files appears in the Log menu.
5. Click the checkbox under BAK next to the file you want to backup.
6. Click the Backup button to begin copying the video files to your flash drive.
Note
You will need the FLIR Player (included on the CD) to view the saved files.
14.3.3 Using the Event Search
Event Search allows you to find videos that are marked as a specific recording type (e.g.,
motion recording). This allows you to quickly and easily sort through videos that only have
certain attributes.
Note
Videos are not marked as Alarm unless continuous recording is turned off and motion or alarm settings
are enabled.
To perform an Event Search:
1. Click the Event Search tab.
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2. Configure the following:
• Search Date: Enter the Month, Date, and Year.
• CH: Select the channels you wish to search.
• Search Time: Enter the time range you wish to search.
• Type: Select the recording type you wish to search for. Choose from Normal (con-
tinuous recording), Motion, Alarm, or A+M (alarm + motion; D3312 / D3316 /
D3332 only).
3. Click Search. A list populates with videos.
4. Perform one of the following:
• Play video: Double-click on the desired file.
• Back up a file: Connect a blank USB flash drive to your system. Select the BAK
checkbox beside the desired file name. Then, click the Backup button.
14.3.4 Using the Log Search
A log search allows you to search system event logs.
To perform a Log search:
1. Click the Log tab.
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2. Configure the following to perform a Log search:
• Log Type: Select the log type you wish to search under. Choose from Alarm (i.e.
motion events), Operation (i.e. Configuration changes, Setup), or All.
• Start Time: Enter the time you wish to begin searching.
• End Time: Enter the time you wish to end searching.
3. Click Search.
4. (Optional) Click the Backup button to backup system logs to a USB flash drive (not
included).
14.4 Network
The Network menu allows you to configure the system’s DDNS and network
settings.
14.4.1 Configuring Network Type: DHCP & Static IP
The system has the ability to operate in DHCP mode and Static IP mode.
After setting up your system, it is highly recommended to set your system to use a static IP
address. This ensures that the IP address will not change if the power goes out or your
router resets.
To configure DHCP and Static IP settings:
1. Select the Network tab.
2. In the Type drop-down menu, select DHCP or Static. If you select DHCP, the router
automatically assigns an IP to your DVR.
If you select Static, click the field beside IP Address, and enter in the IP address of your
choice.
• Enter your custom Subnet Mask, Gateway, DNS1 and DNS2 using the mouse.
• You must assign the IP in your router that you wish to make static. For example, if
you assign 192.168.2.89 as the static IP in the DVR, you must assign 192.168.2.89
in your router as a static IP as well. Consult your router’s user’s manual for details.
3. Click Apply to save your settings.
4. Right-click until you exit all menus. You will be prompted to restart.
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14.4.2 Enabling Auto Port Forwarding
Auto Port Forwarding allows the DVR to open required ports on your router. This feature
only works on certain router models. If the Auto Port Forwarding feature does not work on
your router, it is recommended to use the Auto Port Forwarding Wizard (PC only), located
on the software CD. You may have to manually open the port on your router.
To Enable Auto Port Forwarding:
1. Select the Network tab.
2. In the Auto Port Forwarding drop-down menu, select Enable or Disable.
3. Click Apply to save your settings.
14.4.3 Changing the DVR’s Client and HTTP Port
The DVR’s Default Client port is 9000. The default HTTP port is 80. You must port forward
the Client Port and HTTP port on your router to your DVR’s IP address to enable remote
access.
To change the Client port and HTTP port:
1. Select the Network tab.
2. In Client Port, enter the desired Client Port (default: 9000).
Note
9000 is represented as "09000."
3. In HTTP Port, enter the desired HTTP Port (default: 80).
4. Click Apply to save your settings.
5. Right-click to exit all menus. You will be prompted to restart.
14.4.4 Adjusting Remote Connectivity Streaming Rates
You can adjust the data streaming rate (also called the SubStream) when you connect to
the system remotely. If you want to conserve bandwidth, select a lower frame rate and
bitrate.
Note
Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or
slow.
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To adjust the SubStream settings:
1. Click the SubStream tab.
2. Configure the following beside the desired channel:
• Video: Select Enabled or Disabled. If you select Disabled, you will not be able to
view the channel when connecting remotely to the system.
• FPS: Select the desired frames per second.
• Bitrate: Select the desired video bitrate.
• Audio: Select or deselect the checkbox to enable or disable the system from
streaming audio when viewing the system remotely.
3. Click Apply to save your settings.
14.4.5 Setting up Email Notification
The system can send email notifications when it detects motion or when an alarm parameter triggers.
To set up email notification:
1. Click the Email tab in the Network menu.
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2. From the Email drop-down menu, select Enable.
3. Configure the following:
• SSL: Select Enable or Disable to configure Secure Socket Layer protocol.
• SMTP Port: Enter your SMTP address.
• SMTP Server: Enter your SMTP Server.
• Sender Email: Enter the sender email address. This can be any address of your
choice.
• Sender Password: Enter your email server’s password.
• Receiver Email: Enter the recipient’s email address.
• Interval: Enter the interval the DVR waits before sending a new email notification.
4. Click Apply to save your settings.
14.4.6 Configuring DDNS settings
You must create a DDNS account and enter your DDNS settings into the DVR before you
can remotely connect to your system. For details on creating a DDNS account, see 15 Set-
ting up Your DVR for Remote Connectivity, page 68.
To configure DDNS settings:
1. Click the DDNS tab.
2. Configure the following:
• DDNS: Select Enable.
• Server: Select FLIRDDNS (default).
• Domain Name: Enter the Domain name/URL Request you received in the email
after registering for DDNS.
• User Name: Enter your DDNS User Name.
• Password: Enter your DDNS Device password.
3. Click Apply to save your settings.
Note
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
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14.5 Alarm
The Alarm tab allows you to configure Motion Detection and Alarm settings.
14.5.1 Configuring Motion Detection
Configure motion settings to determine the area you wish to monitor for motion events,
and the outcome if a motion event occurs.
To configure motion settings:
1. Select the Motion tab.
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2. Configure the following:
• Channel: Select the channel you wish to configure.
• Enable: Select Enable or Disable to activate or deactivate motion recording.
• Area: Click the Setup button to configure the area of the screen that detects motion.
Click and drag the mouse cursor to configure motion detection areas. Motion detection is enabled in
red areas and disabled in transparent areas. Right-click to exit.
• Sensitivity: Select motion sensitivity. The greater the number, the greater the
sensitivity.
• Alarm Out: Select the checkbox to enable the system to trigger a device connected
to the alarm block.
• Latch Time: Enter the duration the alarm continues to trigger after the event ends.
• Show Message: Select the checkbox if you want the system to display a system
message when an alarm triggers.
• Buzzer: Select the duration the system will "beep" when motion is detected. Or se-
lect OFF to disable the "beep" during motion events.
• Send Email: Select the checkbox if you want the system to send email notifications
if an alarm triggers. Email notifications must be configured.
• Record Channel: Select the channel you wish the DVR to record during motion
recording.
• Full Screen: Select the Full Screen check box so that the system goes into full
screen mode when motion or an alarm trigger is detected.
• Post Recording: Enter the post recording duration (the time the system continues
to record after a motion event occurs).
3. Click Apply to save your settings.
14.5.2 Configuring Alarm Settings
The Alarm settings menu allows you to configure how the system behaves when an external alarm device (not included) is triggered.
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To configure the Alarm tab:
1. From the Alarm menu, click the Alarm tab.
2. Configure the following:
• Alarm In: Select the channel you wish to configure.
• Alarm Type: Select the alarm type of the device. Choose from N/O (normally open),
N/C (normally closed).
• Alarm Out: Select the checkbox to enable the system’s alarm block to trigger a con-
nected external alarm.
• Latch Time: Enter the duration the alarm continues to trigger after the event ends.
• Show Message: Select the checkbox if you want the system to display a system
message when an alarm triggers.
• Buzzer: Select the checkbox to enable the system to "beep" if an alarm triggers.
• Send Email: Select the checkbox if you want the system to send email notifications
if an alarm triggers.
• Post Recording: Select the duration the system continues to record as an event
after the alarm trigger ends. For example, if you select 30s (30 seconds), the system
continues to record for 30 seconds after the alarm trigger ends.
• Full Screen: Select the Full Screen check box so that the system goes into full
screen mode when motion or an alarm trigger is detected.
3. Click Apply to save your settings.
14.6 Device
The Device menu allows you to configure hard drive and PTZ settings and format
hard drives or a USB flash drive (not included).
• For details on connecting PTZ cameras (not included), see 23 Connecting a PTZ Cam-
era, page 164.
14.6.1 Configuring Hard Drive settings
To format the hard drive:
WARNING
Formatting the HDD erases all data on the hard disk.
This step cannot be undone.
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1. Select the HDD tab.
2. Click the checkbox under Select to choose the drive you wish to reformat.
3. Click Format HDD.
4. When the warning window appears, click OK. Wait for the system to format the hard
drive.
To set the hard drive recording mode (loop recording or linear recording):
1. Select the HDD tab.
2. Select the checkbox beside the hard drive you wish to configure.
3. In the Overwrite drop-down menu, select Auto (recommended), or select the desired
duration the hard drive should retain its data.
Note
If overwrite recording is enabled, the system’s hard drive automatically re-writes the hard drive’s oldest content (first in first out).
4. Click Apply to save your settings.
14.6.2 Formatting USB Flash Drive
WARNING
Formatting a USB flash drive erases all data on the drive.
This step cannot be undone.
1. Insert a USB flash drive (not included) into one of the USB ports.
2. In the main menu, click Device > HDD.
3. Click Format USB, then click OK. Wait for formatting to complete.
14.6.3 Formatting eSATA Backup Drives
You may use a single eSATA external hard drive for backup purposes. This allows for the
quick backup of large amounts of data. You must format an eSATA hard drive before you
may use it with the system.
Note
The eSATA hard drive must be self-powered to work with the system.
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Note
You may use any size eSATA hard drive with the system. However, the system will only use the first
350GB for backup purposes (D3304 / D3308 / D3216) or the first 900GB (D3312 / D3316 / D3332).
To format an eSATA hard drive:
WARNING
Formatting an eSATA hard drive erases all data on the drive.
This step cannot be undone.
1. Connect an eSATA external hard drive to the system.
Note
If you have previously used the hard drive for another purpose, the hard drive must be formatted as
FAT32 before it will be recognized by the DVR.
2. Right-click and select to open the Main Menu.
3. Click Device > HDD.
4. Click Format esata. Click OK to confirm.
Note
If the DVR cannot recognize the hard drive, restart the DVR. If it still does not recognize the hard
drive, format the hard drive using a PC to FAT32.
5. When performing backups, the DVR will now copy data to the eSATA drive. You can
view the data on the eSATA hard drive by connecting it to a PC or Mac.
14.7 System
The System tab allows you to configure the system time and user accounts.
• For instructions on how to set the system time, including how to setup automatic Day-
light Savings Time adjustments or NTP, see 10 Setting the Date and Time, page 23.
14.7.1 Changing Date Format
You can change the way the system displays the time (i.e. Month, Day, Year)
To change the date format:
1. Select the General tab.
2. In the Date Format drop-down menu, select the desired format. Choose from MM/DD/
YY (Month, Day, Year), YY/MM/DD (Year, Month, Date), or DD/MM/YY (Day, Month,
Year).
3. Click Apply to save your settings.
14.7.2 Changing Time Format
You can change the way the system displays the date and time format (i.e 6:00 pm or
18:00).
To change the time format:
1. Select the General tab.
2. In the Time Format drop-down menu, select 12 Hour or 24 Hour.
3. Click Apply to save your settings.
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14.7.3 Changing the System Language
1. In the Language drop-down menu, select your desired system language.
2. Click Apply to save your settings.
3. Right-click until you exit the menu. Follow the on-screen instructions to restart your
system.
14.7.4 Changing Video Output - NTSC & PAL
To change the video output:
1. In the Video Format drop-down menu, select NTSC or PAL.
2. Click Apply to save your settings.
14.7.5 Configuring Menu Time Out and Auto Logout
The Menu Time Out setting allows you to configure how long the system menu will remain
on the screen during inactivity. If passwords are enabled, it also enables the Auto Logout,
which allows the system to lock itself after the system is idle for the selected duration.
To configure Auto Logout:
1. Select the General tab. In the Menu Time Out drop-down menu, select the desired
time before the system locks itself.
2. Click Apply to save your settings.
Note
You will need your system’s user name and password to unlock the system.
14.7.6 Adding Users & Changing the Admin Password
• For details on changing admin and user passwords, see 13 Managing Passwords, page
36.
• For details on creating User accounts, see 13.2 Adding Users, page 37.
14.7.7 Viewing System Information
• Click the Info tab.
14.8 Advanced
The Advanced menu allows you to update system firmware, load system defaults.
14.8.1 Upgrading the System Firmware
Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you can download them for free from www.flirsecurity.com/pro.
To upgrade the system firmware:
1. In your web browser, visit www.flirsecurity.com/pro and search for the model number of
your DVR (check the label underneath your DVR for the model number). Download the
free firmware upgrade if one is available.
2. Extract the firmware into a blank USB flash drive. The firmware should be in a folder
named dvrupgrade. Ensure that this is the only folder in the USB drive.
3. Insert the flash drive into one of the USB ports.
4. Right-click to open the Menu Bar and click the Main Menu button (
5. Click Advanced.
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6. Click Firmware Update.
7. Follow the on-screen instructions to update the firmware. Do not remove the USB
flash drive or power off the DVR during the firmware update. Wait for the system
to reboot.
14.8.2 Restoring to Factory Default Settings
Restoring to factory default settings reverts any setting changes you have made to their
original settings. This does not affect the recordings saved on the DVR. You can reset a
single menu, or all menus.
To load system defaults:
1. Right-click to open the Menu Bar and click the Main Menu button (
).
2. Click Advanced. Then click Load Default.
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3. Select the menus that you wish to restore to default settings, or click All to restore the
entire system to default settings.
Note
It is recommended to leave the Network menu unchecked when restoring the system to factory defaults. If you restore the Network menu, you will need to redo remote connectivity setup to access
your DVR over the Internet.
4. Click Apply.
5. When the warning window appears, click OK to restore your settings.
6. Click OK to return to the menu.
7. Right-click until you have exited all menus. The DVR prompts you to restart.
14.8.3 Restarting or Shutting Down the DVR
To restart or shut down the DVR:
1. Right-click to open the Menu Bar and click the Main Menu button (
2. Click Advanced.
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3. Click Reboot or Shut Down.
4. Follow the on-screen instructions to restart or shut down your system.
14.8.4 Configuring System Warnings
The system can send out email notifications, or trigger a connected alarm device if it detects system abnormalities. For example, the system can send out a warning if the hard
drive is low on storage.
To configure system warnings:
1. Click the Events tab.
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2. Configure the following:
• Event Type: Select the event that triggers the system to send out a notification or
alarm trigger. Choose from Disk No Space (low hard drive space), Disk Error
(hard drive error), or Video Loss.
• Enable: Select Enable or Disable to activate or deactivate the system from send-
ing out notifications.
• Alarm Out: Select the checkbox to enable alarm out devices from triggering.
• Show Message: Select the checkbox for the system to display an error message
when an event occurs.
• Send Email: Select the checkbox for the system to send out email notifications
when a system error occurs. Note, email notifications must be configured.
• Latch Time: Select the delay duration in the drop-down menu.
• Buzzer: Select the buzzer (system beep) duration when the system detects a sys-
tem error.
3. Click Apply to save your settings.
14.8.5 Saving Your System Configuration to a USB Flash Drive
The DVR allows you to save your current system configuration to a USB flash drive (not included). This is useful if you want to backup your current settings.
Note
This function only saves settings created in system menus. It does not save or backup any video.
To save your system configuration to a USB flash drive (not included):
1. Insert a USB flash drive (not included) into one of the USB ports.
2. Right-click to open the Menu Bar and click Main Menu (
).
3. Click Advanced and select the Maintain tab.
4. Click Save Settings. Wait for the system to save your settings.
14.8.6 Loading a System Configuration from a USB Flash Drive
1. Insert a USB flash drive (not included) that contains a saved configuration to a USB
port. See above for details on how to save your DVR configuration.
2. Right-click to open the Menu Bar and click Main Menu (
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3. Click Advanced and select the Maintain tab.
4. Click Load Settings. The DVR will load the saved settings from the USB flash drive
and then restart.
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Setting up Your DVR for Remote
Connectivity
The system features the following PC / Mac remote connectivity options for connecting
over a LAN or the Internet:
• A PC Client Software to access a single system.
• Built-in browser-based software for Internet Explorer
• CMS-D3, a multi-site CMS application for PC and Mac (for details, see 17 CMS-D3
CENTRAL MANAGEMENT SOFTWARE, page 98).
®
(PC) or Safari®(Mac).
For details on navigating the remote viewing interface, see 16 Remote Viewing Interface, page 76.
15.1 System Requirements
Prior to using FLIR Client 1, make sure your system meets or exceeds the following system
requirements:
Description Requirement
CPU Pentium® 4 or above
Operating System Windows XP/Vista/7/8
Mac OSX 10.6.6 and above (Intel processors
1
only)
Memory 256 MB RAM or greater
Video 16 MB of video memory
Network (LAN) 10/100 BaseT Network
Network (WAN) 384 Kbps upstream
Browser Internet Explorer 7 or later (PC) / Safari 6.0 and
1. For the latest compatibility list, check www.flirsecurity.com/pro, as new software versions are released to the
market.
Note
If a user connects to the system remotely, there may be slow performance when accessing the system locally. This is normal, and not a malfunction.
above** (Mac)
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15.2 Accessing your DVR within a local network (LAN)
You can connect to your DVR over the local area network (LAN). It is recommended to
confirm connectivity over a local network before setting up your DVR for Internet
connectivity.
Note
To complete the steps below, your computer must be on the same network as your DVR.
Note
Except where noted, the instructions below are the same for PC and Mac.
15.2.1 Step 1 of 3: Connect your DVR to the Local Area Network
1. Power off your DVR by turning the power switch to ●.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to a router or switch on your network.
3. Turn the power switch to I to power the DVR back on.
8–channel model shown
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15.2.2 Step 2 of 3: Obtain the DVR’s Local IP Address
1. Press the PTZ /
button on the front panel of the DVR to open the System Informa-
tion window.
2. Write down the IPAddress and HTTP Port number of the DVR.
• A local IP looks something like this: 192.168.5.118. Note that single digit numbers
appear as three digits. For example, "005" is the same as "5".
• Write down the port number beside HTTP Port.
15.2.3 Step 3 of 3: Connect to the DVR’s Local IPAddress
Follow the steps below to confirm connectivity over a local network on a PC or Mac.
To connect using the DVR’s local IP address on a PC:
1. Install Client software for PC from the CD or from www.flirsecurity.com/pro.
2. Double-click on the Client software for PC icon (
) on your desktop.
3. Enter the following information:
• IP Address: Enter the IPAddress of your DVR.
• User Name: The default user name is admin.
• Password: By default, the password is 000000.
• Client Port: By default, this is 9000.
4. Click Login to access your DVR. You will be prompted to change the password for
your system.
5. Enter a new 6 character password and click OK.
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6. Enter the new password under Password and click Login. Client software for PC connects to your DVR and streams live video from your cameras.
To connect to the DVR’s local IP address on a Mac:
1. Open Safari.
2. Enter http://, the IP address of the DVR, colon, and the HTTP port number of the
DVR (e.g. http://192.168.5.118:80) into the address bar. You must include the HTTP
port number of the DVR after the address. A page appears to prompt you to install a
plug-in.
3. Click Download to download the plug-in for Safari.
4. Click the downloads button ( ) on the top-right corner of Safari. Right-click Surveil-
lanceClient.dmg in the downloads list and select Open. A web plugin folder appears.
5. Double-click SurveillanceClient and follow the on-screen instructions to install.
6. Quit Safari (right-click the Safari icon in the dock and select Quit) and then restart
Safari.
7. Enter http://, the IP address of the DVR, colon, and the HTTP port number of the
DVR (e.g. http://192.168.5.118:80) into the address bar, as shown above.
8. Enter the DVR username and password. By default, the username is admin, and the
password is 000000.
9. Click Login to access your DVR. You will be prompted to change the password for
your system.
10. Enter a new 6 character password and click OK.
11. Enter the new password under Password and click Login. Safari connects to your
DVR and streams live video from your cameras.
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15.3 Accessing your DVR Remotely over the Internet
Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with Internet access.
Note
Except where noted, the instructions below are the same for PC and Mac.
To set up remote connectivity with your DVR, you must:
1. Port forward the HTTP and Client Ports (default: 80 and 9000) on your router to your
DVR’s IP address.
2. Create a DDNS account.
3. Enable DDNS on the DVR.
4. Test the remote connection by connecting to the DDNS address.
15.3.1 Step 1 of 4: Port Forwarding
You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to
your DVR’s IP address before you can remotely connect to your system. There are several
methods to port forward your router:
• Manually port forward the required ports on your router to your DVR’s IP address by fol-
lowing your router manufacturer’s instructions. For more information on port forwarding,
see the reference guides on www.flirsecurity.com/pro.
• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports
(visit www.flirsecurity.com/pro for the Wizard software and manual).
Note
If the above ports are not forwarded on your router, you will not be able to access your system remotely.
15.3.2 Step 2 of 4: Create a DDNS Account
FLIR offers a free DDNS service for use with your system. A DDNS account allows you to
set up a web site address that points back to your local network. This allows you to connect to your system remotely. You must create a DDNS account in the same network
as your DVR.
To setup your free FLIR DDNS account:
1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.
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2. Complete the Account Information fields with your personal information. Complete the
Warranty Information with your purchase details (optional).
3. Complete the System Information fields:
• Product License: Select your product model from the Product License drop down
menu (i.e. D3200 or D3300).
• <Product Code> - <MAC Address>: Locate the MAC address of your DVR (press
the
button on the remote control or front panel to find the MAC address.
• URL Request: Choose a URL for your DDNS connection (i.e. your name, your com-
pany or business name, or anything of your choice).
4. Once the information has been entered, click Create New Account.
5. Your Account information will be sent to you at the email Address you used in Step 2 .
You will need this information for remote access to your system. Record your information below:
User name:
Domain name:
Password:
15.3.3 Step 3 of 4: Enable DDNS on the DVR
To enable DDNS in your DVR:
1. Right-click to open the Menu Bar and click the Main Menu button (
2. Click Network and select the DDNS tab.
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3. In the DDNS drop-down menu, select Enable. Beside Server, select FLIRDDNS
(default).
4. Under Domain Name, enter your Domain name/URL Request from the confirmation
email that was sent after you created your DDNS account.
5. Under User Name, enter your DDNS User Name that was emailed to you after DDNS
registration.
6. Under Password, enter your DDNS Device password that was emailed to you after
DDNS registration.
7. Click Apply to save your settings.
Note
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
15.3.4 Step 4 of 4: Connect to the DDNS Address
To connect to the DDNS address using the client software on PC:
1. Install and run the Client software for PC on a remote computer.
2. Enter the following information:
• IP Address: Enter the URL Request followed by .myddns-flir.com. For example, if
your URL Request is tomsmith, enter tomsmith.myddns-flir.com
• User Name: The default user name is admin.
• Password: Enter the DVR password you created earlier.
• Client Port: By default, this is 9000.
3. Click Login to access your DVR. Client software for PC connects to your DVR and
streams live video from your cameras.
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To connect to the DDNS address using Safari on Mac:
To access your DVR remotely, enter the DDNS address that you created earlier into Safari
(Mac). The DDNS address must include http:// , the name of your DDNS URL, followed
by .myddns-flir.com, a colon, and then the HTTP port number of your DVR.
For example:
http://tomsmith.myddns-flir.com:80
Once you have entered your DDNS address into Safari, enter the DVR user name (default:
admin) and password you created earlier at the login screen and click Login.
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Upon login, the Live tab opens. The Remote Viewing interface is the same for Internet Explorer, PC Client Software, or Safari on Mac.
1. Navigation Tabs: Allows you to access the following tabs:
• Live: Watch live video.
• Playback: View saved video footage.
• Remote Setting: Configure system and networking options.
• Local setting: Configure where local files are stored on your hard drive.
• Logout: Exits remote viewing.
2. Active Channel List: Displays channels that are currently live.
3. Viewing options:
: Click to open all connected channels.
•
: Click to close all connected channels. Note that the system continues to re-
•
cord when you close channels remotely.
•
: Previous page.
: Next page.
•
•
: Click to open the selected channel in full screen view.
•
: Click to select the desired split-screen viewing options.
4. Split screen viewing: Click the desired viewing mode.
5. Mute: Click to mute audio.
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6. Main Screen: Main display screen for live viewing and playback. You can also drag
the screens to any desired position.
7. PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not
included).
16.1 Changing Viewing Modes
You can change the number of channels that the system displays simultaneously (i.e.
Split-screen Mode, Single-channel Mode, etc.).
To change the DVR’s viewing mode:
• Click one of the following:
• If the controls are not shown, click
.
.
16.2 Taking Screen Shots
The system can take screen shots of a selected channel during live view.
To take a screen shot of a channel:
1. Click
beside the desired channel to capture an image.
2. A pop-up window opens on the bottom left corner of the window. Click Preview to view
the image or Folder to show the image in the save folder.
If you receive an error taking a screen shot:
You may receive an error when taking a screen capture. This is caused by an Internet Explorer security setting.
To reduce the security setting in Internet Explorer:
1. Click on Tools > Internet Options (in IE9 and above, click the gear icon on the topright corner).
2. Click the Security tab.
3. De-select Enable Protected Mode.
4. Click Apply to save your settings.
5. Refresh Internet Explorer.
16.3 Recording Video
You can record video footage directly onto your local hard drive. Once the video is in your
hard drive, you can back up the video footage onto record-able media such as USB memory keys and blank CD/DVD media.
To record video:
1. Click
next to the channel that you wish to capture video from. The video will re-
cord to the default save directory.
2. Click
to stop video recording.
16.4 Showing / Hiding Channels
The Active Channel List is a convenient way to show / hide the cameras that display in the
main viewing window.
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To show or hide video in the main video window:
1. Click
beside the channel number to show a channel. Click again to hide the
channel.
16.5 Adjusting Sub-menu Options
The sub-menu option gives you quick access functions such as viewing video bit rate, and
viewing video in its original aspect ratio.
To open the sub-menu:
1. Right-click on a desired channel. A sub-menu opens.
2. Click on one of the following:
• Show Bit rate: Displays video bit rate.
• Original Proportions: Displays live video in its original proportions.
16.6 Changing the Save Directory of Screenshots or Recorded Video
1. Click the Local Setting tab.
2. Click
beside the desired category to browse for a save directory.
3. Select the desired save directory, and then click OK.
4. Click Save to save your changes.
16.7 Changing the Format of Recorded Video (PC Only)
You can change the format of recorded video saved using the Remote Viewing interface.
This allows you to directly backup footage from your DVR as an .avi file. This does not affect the format of video files that are backed up locally on the DVR (i.e. using a USB flash
drive).
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Note
This feature is not available via Mac.
1. Click the Local Setting tab.
2. Under File Type, select the file format you would like to use when saving video (264 or
avi).
3. (Optional) Under Interval, select the maximum length (in minutes) for video saved on
the remote computer.
4. Click Save to save your changes.
16.8 Configuring PTZ Settings
The system supports remote PTZ controls for compatible PTZ cameras (not included).
• For details on connecting PTZ cameras to your system, see 23 Connecting a PTZ Cam-
era, page 164.
To control the PTZ settings on the DVR:
1. From the Live tab, double-click to select the channel the PTZ camera is connected to.
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2. Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the
camera.
2.1. Direction keys: Click to pan and tilt the camera.
2.2. Zoom, Focus, and Iris settings
2.3. Speed Slider: Increase or decrease the pan and tilt speed.
2.4. Preset: Use the Preset tab to configure camera presets. Once your PTZ cam-
era is in the desired angle, press the + button to add the setting to the Preset.
2.5. Cruise: Use the Cruise tab to add desired PTZ cruise options.
2.6. Video Tab: Use the Video tab to configure the PTZ camera’s video quality. Drag
the slider to adjust settings.
2.7. On-screen PTZ Controls: Click the button to enable / disable on-screen PTZ
controls. Click inside the display area to pan and tilt the camera
16.9 Video Playback
Video playback allows you to watch video that has been saved in the DVR’s hard drive.
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To playback video:
1. Click the Playback tab.
2. In the calendar window, click the desired month, year, and date.
3. Under the Type drop-down menu, select the desired recording type you wish to search
for (Continuous, Alarm, or All).
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4. Select the channels you wish to search. Check Synchronous playback to play all selected channels at the same time.
5. Click the Search button.
6. Click Play to begin playback.
16.9.1 Video Playback Controls
1. Volume
2. Play
3. Pause
4. Stop
5. Step Forward: Plays video frame by frame. Click the Step Forward button to advance
the video by 1 frame.
6. Screen Capture
7. Download Content: Allows you to download recorded videos to your computer hard
drive. To download video, click the channel you want to back up and click the Download content button. A list of files appears. Select the files you want to back up and
click Start Download.
8. Stop all video
9. Video Slider: Drag the slider to control the playback speed.
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16.10 Configuring Display Settings
1. Click the Remote Setting tab, and then click Display > Live.
2. Configure the following:
• Channel: Select the channel you want to modify.
• Name: Enter the channel name if you want to re-name the channel
• Position: Select the position of where the title appears in the channel.
• Covert: Enable or Disable covert recording. Covert recording will hide the channel
on the DVR’s local display. You will see be able to see the channel when you log in
remotely.
• Show Time: Select Enable or Disable to show or hide the time on the DVR’s local
display.
• Record Time: Select Enable or Disable to show or hide the record time on the re-
mote display.
3. Click Save to apply your settings.
16.11 Configuring Privacy Zone Settings
WARNING
Areas covered by privacy zones are not visible in recordings.
You can blank out a certain portion of the channel with a black box.
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To configure a privacy zone:
1. Click the Remote Setting tab, and then click Display > Privacy Zone.
2. In the Channel drop-down menu, select the channel you wish to configure.
3. Select the Privacy Zone checkbox to enable privacy masking.
4. Drag your mouse cursor over the areas you wish to black out. A red box indicates the
area that is masked (blocked out).
• To remove a privacy area, click on the red box, then click the Delete button.
5. Click Save to apply your settings.
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16.12 Configuring Recording Parameters
To configure system recording parameters:
1. Click the Remote Setting tab, and then click Record > Rec Parameters.
The recording schedule is arranged as a grid. Each row represents a recording type (Continuous, Motion, and Alarm), and each box represents an hour.
2. Configure the following:
• Channel: Select the channel you wish to configure.
• Record: Select Enable or Disable to start or stop system recording.
• Pack Duration: Select the duration of each saved file on the system. For example,
if you select 15 minutes, then every file will contain 15 minutes of footage.
Note
Pack Duration settings are not supported on D3312 / D3316 / D3332, which package video files
into files of a maximum size of 255MB.
• Pre-record: Select whether to enable or disable pre-recording.
3. Click Save to apply your settings.
16.13 Configuring the Recording Schedule
To configure the recording schedule:
1. Click the Remote Setting tab, and then click Record > Schedule.
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2. Configure the following:
• Channel: Select the channel you wish to configure.
• Week: Select the day of the week you would like to apply the settings to.
3. Click the recording grid, and select the type and duration of recording.
4. (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule
to a specific day or all days. Click Copy to copy the schedule.
5. (Optional) Use the bottom Copy and Copy To drop-down to copy the recording sched-
ule to a specific channel or all channels. Click Copy to copy the schedule.
6. Click Save to apply your settings.
16.14 Configuring System Recording Quality
1. Click the Remote Setting tab, and click Record > MainStream.
2. Under Resolution Mode, select D1 or 960H. If you do not have 960H-compatible
cameras, it is recommended to select D1, as D1 will provide a higher number of total
frames per second (FPS) for recording. If you change the Resolution Mode setting, the
system will restart once you save your changes.
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3. Configure the following:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Frame Rate): Select the desired recording frame rate. Note that higher frame
rates require greater bandwidth consumption during remote viewing.
• Audio: Select whether you want the system to record audio (audio cameras re-
quired, not included).
4. Click Save to apply your settings.
16.15 Configuring Basic Network Settings
The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information.
To configure basic network settings:
1. Click the Remote Setting tab, and click Network.
2. Configure the following under Basic Configuration:
• Type: Select between DHCP or Static. If you select Static, you can edit the IP ad-
dress, Subnet Mask, Gateway, and DNS settings.
• Auto Port Forwarding: Select Enable or Disable to enable or disable the Auto
Port Forwarding feature.
3. Click Save to apply your settings.
16.16 Configuring the System Substream
You can adjust the data streaming rate (also called the SubStream) when you connect to
the system remotely. If you want to conserve bandwidth, select a lower frame rate and
bitrate.
Note
Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or
slow.
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To configure the system’s substream:
1. Click the Remote Setting tab, and click Network > SubStream.
2. Configure the Substream settings:
• Channel: Select the channel you wish to apply the settings to.
• Resolution: Select the desired recording resolution.
• FPS (Framerate): Select the desired recording frame rate. Note that higher frame
rates require greater bandwidth consumption during remote viewing.
• Bit Rate: Select the desired video bit rate.
• Audio: Select whether you want the system to record audio (audio cameras re-
quired, not included).
3. Click Save to apply your settings.
16.17 Configuring Email Notification Settings
To configure email notification settings:
1. Click the Remote Setting tab, and click Network > Email.
2. In the Email drop-down menu, select Enable.
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3. Configure the following:
• SSL: Select ON/OFF to enable/disable Secure Socket Layer protocol.
• SMTP Port: Enter your SMTP address.
• SMTP Server: Enter your SMTP Server.
• Sender Email: Enter the sender email address. This can be any address of your
choice.
• Sender Password: Enter your email server’s password.
• Receiver Email: Enter the recipient’s email address.
• Interval: Enter the interval the DVR waits before sending a new email notification.
4. Click Save to save your settings.
16.18 Configuring DDNS Settings
To configure DDNS settings:
1. Click the Remote Setting tab, and click DDNS.
2. Configure the following:
• DDNS: Select Enable or Disable.
• In the Server drop-down menu, select FLIRDDNS.
• Domain Name: Enter your Domain name/URL Request from the confirmation
email that was sent after you created your DDNS account.
• User name: Enter your DDNS User Name that was emailed to you after DDNS
registration.
• Password: Enter your DDNS Device password that was emailed to you after
DDNS registration.
3. Click Save to apply your settings.
16.19 Configuring Motion Detection Settings
To configure motion settings:
1. Click the Remote Setting, and click Alarm > Motion.
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2. Configure the following motion recording parameters:
• Channel: Select the channel you wish to apply the settings to.
• Enable: Select this checkbox to enable motion recording.
• Sensitivity: Select the desired motion detection sensitivity. The greater the value,
the greater the motion sensitivity.
• Buzzer: Select OFF to disable the buzzer when the system detects a motion event
or select the duration of the buzzer after the system detects a motion event.
Click and drag to configure motion detection areas
Red: Motion detection enabled
Clear: Motion detection disabled
• Alarm Out: Select the checkbox to trigger connected alarm devices.
• Full Screen: Select the checkbox so that the channel goes into full screen mode
when motion is detected.
• Enable Record: Select to enable system recording when motion is detected.
• Post Recording: Select the post-recording time after a motion event occurs.
• Record Channel: Select the channels that should record during a motion event.
• Show Message: Select the checkbox to enable the system to display a warning
message during a motion event.
• Send Email: Select the checkbox for the system to send a email notification during
a motion event.
3. Drag your mouse cursor in the window to select the desired area to monitor the channel for motion.
4. Click Save to apply your settings.
16.20 Configuring your System to "Beep" During Motion
You can set your system to "beep" during motion. This is useful to notify you if someone
enters or exits an area.
To configure the system to "beep" during motion:
1. Click the Remote Setting tab, and click Alarm > Motion.
2. In the Channel drop-down menu, select the channel you wish to configure.
3. Select the Enable checkbox.
4. Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the "beep."
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