FLIR D3200 Series, D3300 Series, D3332, D3304, D3308 Instruction Manual

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D3200/D3300 Series

Digital Video Surveillance Recorder

4/8/16/32 960H Real-time View & Record CMS Mobile Apps HDMI

Instruction Manual

English Version 4.0

www.flirsecurity.com/pro

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

• D3200 Series

• D3300 Series

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flirsecurity.com/pro

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

General Precautions

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.

3. Do not use this product in humid or wet places.

4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.

5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

Installation

1. Read and Follow Instructions - All the safety and

operating instructions should be read before the product is operated. Follow all operating instructions.

2. Retain Instructions - The safety and operating

instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the

product and in the operating instructions.

4. Polarization - Do not defeat the safety

purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5. Power Sources - This product should be operated only

from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets or

extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7. Power-Cord Protection - Power supply cords should

be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8. Surge Protectors - It is highly recommended that the

product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.

9. Uninterruptible Power Supplies (UPS) - Because

this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.

Caution: Maintain electrical safety. Power line

operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

Installation (Continued)

10. Ventilation - Slots and openings in the case are

provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer’s instructions have been followed.

11. Attachments - Do not use attachments unless

recommended by the product manufacturer as they may cause a hazard.

12. Water and Moisture - Do not use this product near

water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13. Heat - The product should be situated away from heat

sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

14. Accessories - Do not place this

product on an unstable cart, stand, tripod, or table. The product may fall, causing serious damage to the product. Use this product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

15. Camera Extension Cables – Check the rating of

your extension cable(s) to verify compliance with your local authority regulations prior to installation.

16. Mounting - The cameras provided with this system

should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.

17. Camera Installation- Cameras are not intended for

submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

Service

1. Servicing - Do not attempt to service this product

yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this product

from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord or plug is damaged.

B. If liquid has been spilled or objects have fallen into the product.

C. If the pr

D. If the product has been dropped or the cabinet has been damaged.

E. If the product does not operate normally by

oll

f controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

F. When the product exhibits a distinct change in performanc

7. Replacement Parts - When replacement parts are

required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

8. Safety Check - Upon completion of any service or

repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

oduct has been exposed to rain or water.

owing the operating instructions. Adjust only those

e. This indicates a need for service.

Use

1. Cleaning - Unplug the product from the wall outlet

before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

2. Product and Cart Combination - When product is

installed on a cart, product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.

3. Object and Liquid Entry - Never push objects of any

kind into this product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

4. Lightning - For added protection of this product

during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power line surges.

NOTICES

FCC/IC Notice:

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Modification:

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the device.

Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil peut entraîner l'annulation du droit de l'utilsateur à utiliser l'appareil.

RoHS:

This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union.

This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.

In order to improve the features, functions, and quality of this product, the specifications are subject to change without notice from time to time.

www.flirsecurity.com/pro

iii

Features

4/8/16-channel

• 960H Super-Res (960x480) with real-time recording

• 34% greater resolution than standard D1

• True aspect ratio wide screen format, sharper, non-stretched image

• Looping, HDMI, VGA, Spot outputs

• CMS-D3 remote access SW, multi-site

• Mobile Apps: iPhone®, Android™, iPad®

• Fully PC/Mac compatible

• Pentaplex operation

• 4/8/16-channel: Supports 2x HDD (SATA, 2TB) up to 4TB capacity

• 32-channel: Supports 8x HDD (SATA, 3TB) up to 24TB capacity

• FLIR DDNS service included

• Supports USB 2.0 or eSata back-up

• Auto Port Forwarding wizard for easy remote connection

• Supports RS485 (PTZ), Audio I/O, Alarm I/O

32-channel

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front Panel (4/8/16-Channel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

D3332 (32-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D3304 (4-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D3308 (8-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D3316 (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

D3216 (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

D3332 (32-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 1: Connect the BNC Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 2: Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 3: Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 4: Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 5: Connect the Power Adapter and Power on the DVR . . . . . . . . . . . . . . . . . . . . . 9

Default System Password & Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Quick Access to System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting the Remote Control ID (D3332/D3316 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the On-Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Menu Bar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Virtual Keyboard and Mini-Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Zoom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Picture in Picture (PIP) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configuring Daylight Savings Time (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Finding Events in the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Controlling the Time Range of the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Zoom in Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Converting Backed Up Video to AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Enabling and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Custom Channel Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the Position of the Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjusting Camera Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring the Time and Recording Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring Sequence Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Changing the Video-out Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Restoring the System’s Resolution if you see a Blank Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjusting Menu Transparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjusting the Video Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding Privacy Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Creating a Custom Split-screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Pre-recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Backup File Duration (Pack Duration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the Recording Schedule (Continuous, Motion, Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Enabling Audio Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring Recording Quality, Resolution, and Video Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Searching for Video on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Event Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring Network Type: DHCP & Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjusting Remote Connectivity Streaming Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Hard Drive settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Formatting USB Flash Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Formatting eSATA Backup Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Changing Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Changing Time Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Changing the System Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Changing Video Output - NTSC & PAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring Menu Time Out and Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding Users & Changing the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring the "Auto Reboot" feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Upgrading the System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Restoring to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Restarting or Shutting Down the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring System Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Saving Your System Configuration to a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Loading a System Configuration from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting up your DVR for Remote Connectivity. . . . . . . . . . . . . . . . . . . . . . . 53

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Accessing your DVR within a local network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Step 1 of 3: Connect your DVR to the Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Step 2 of 3: Obtain the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Step 3 of 3: Connect to the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

To connect using the DVR’s local IP address on a PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

To connect to the DVR’s local IP address on a Mac: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Accessing your DVR Remotely over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 1 of 4: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 2 of 4: Create a DDNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 3 of 4: Enable DDNS on the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Step 4 of 4: Connect to the DDNS Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

To Connect to the DDNS Address Using the Client Software on PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

To Connect to the DDNS Address Using Safari on Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Remote Viewing Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjusting Sub-menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Changing the Save Directory of Screenshots or Recorded Video . . . . . . . . . . . . . . . 64

Changing the Format of Recorded Video (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

vii

Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Configuring Privacy Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configuring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring the System Substream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configuring Email Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring your System to "Beep" During Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Configuring Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring Hard Drive Recording Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring the System Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Changing the System’s Menu Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring System User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Upgrading System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Event Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Auto-Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

CMS-D3 Central Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing CMS-D3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Adding DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Adding a DVR from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Adding a DVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Main View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Multiple Windows or Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Remote Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Remote Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Downloading Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Group Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Modifying DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Deleting DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Remotely Configuring DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Creating Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Modifying Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Deleting Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Local Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

viii

Backing up Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Enabling Passwords for the Admin Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Adding User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Video Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Opening Backup or Downloaded Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Video Player Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Alarm Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

FLIR Player: Playing Backed up Video on PC . . . . . . . . . . . . . . . . . . . . . . 112

Installing FLIR Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Running FLIR Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

FLIR Player Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

About the Advanced Config menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

FLIR Mac Player: Viewing Backed up Video on Mac . . . . . . . . . . . . . . . . . 114

FLIR Mac Player Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Remote Viewing on Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Mobile Apps: Accessing your DVR Using a Mobile Device . . . . . . . . . . . . 118

Compatible Devices and Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connecting to your System Using Digi Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Digi Summit Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using Remote Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Connecting to your System Using Digi SummitHD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Digi Summit Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Using Remote Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Managing Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Connecting to your System Using Digi Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Digi Summit Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Remote Playback Mode on Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Appendix B: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using the PTZ Menu (Local DVR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

PTZ Presets and PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Setting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Selecting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Deleting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Starting / Stopping PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Appendix C: Connecting Additional External Monitors . . . . . . . . . . . . . . 150

Customizing the Channel Arrangement on the External Monitor . . . . . . . . . . . . . . 150

Main and Spot Video Outputs (D3316/D3332 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Configuring the Spot Monitor for Full-Screen or Split-Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Appendix D: Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Appendix E: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Installing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Installing Hard Drives (D3332) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Troubleshooting Remote Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Getting Started

The system comes with the following components:

DVR (DIGITAL VIDEO RECORDER)

REMOTE CONTROL

QUICKSTART GUIDES DOCUMENTATION CD

12V DC POWER SUPPLY*

(may not be exactly as shown)

USB MOUSE

OCTOPUS CABLE ONLY INCLUDED WITH: D3316 (X2) D3332/3216 (X1)

*32-channel models include a built-in power supply and an AC power cable.

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

Front Panel

(4/8/16-Channel)

1 2 3 4 6

1 IR Sensor: IR receiver for the remote control.

LED Indicators:

• PWR: Power LED.

HDD: Hard disk activity LED.

•

2 Menu & Playback Controls

•

: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. : In Playback Mode, press to play / pause video.

•

• In Viewing mode, press to open Search Menu to select playback time.

• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.

• : In Playback Mode, pres

• In Live Viewing Mode, press to stop DVR recording. Password required; does not override scheduled r

• : Press to stop / resume recording. When the channel displays a red box with the letter "C", the channel is r

• Menu / Esc: Opens the syst

3 Channel Controls:

Ch1 ~ Ch0: Pres

•

• (16-Channel models) To access channels 10 and greater: Pres channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.

: In Live Viewing Mode, press repeatedly to switch between Split-screen Viewing modes.

•

ecording.

s to view channel in Full-screen View.

s to stop video playback.

em menu. In menus, press to go back / exit menus.

s 0 for channel 10 or 1+0 for

4 Navigation Buttons:

: Press to move cursor up.

•

: Press to move cursor down.

•

: Press to move cursor left.

•

: Press to move cursor right.

•

5 PTZ/

• Within system menus: Pr

• To open the System Information window: In Liv

• To open PTZ Controls: In Liv

6 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmwar

e updates.

ess to confirm a selection.

e Viewing mode, press once.

e Viewing Mode, press once and release then press and hold.

D3332

(32-Channel)

1 LED Indicators:

• PWR: Power LED.

HDD: Hard disk activity LED.

•

2 IR Sensor:

3 Ch1 ~ Ch0: Pres

Press 0 for channel 10 or 1+0 for channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.

4 CH-/CH+: Pres

7 Menu & Playback Controls

: Press to open split-screen view. Press multiple times to select split-screen mode.

: Press to start/stop Sequence Mode.

•

: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. : In Playback Mode, press to play / pause video.

•

• In Viewing mode, press to open Search Menu to select playback time.

• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.

• : In Playback Mode, pres

• In Live Viewing Mode, press to stop DVR recording. Password required; does not override

• : Press to stop / resume recording. When the channel displays a red box with the letter "C", the channel is r

• Menu / Esc: Opens the syst

IR rec

scheduled r

eiver for the remote control.

s to view channel in Full-screen View. To access channels 10 and greater:

s to select previous/next channel.

s to stop video playback.

ecording.

em menu. In menus, press to go back / exit menus.

1098765321

8 Navigation Buttons:

•

: Press to move cursor up. : Press to move cursor down.

•

: Press to move cursor left.

•

: Press to move cursor right.

•

9 PTZ/

• Within system menus: Pr

• To open the System Information window: In Liv

• To open PTZ Controls: In Liv

• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmwar

e updates.

ess to confirm a selection.

e Viewing mode, press once.

e Viewing Mode, press once and release then press and hold.

Rear Panel

D3304 (4-Channel)

2 3 4 5

9 10

D3308 (8-Channel)

3 4 5

9 10

1 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

2 Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered

microphones (not included).

3 Video Input: Connect BNC camer

4 Video Output: BNC output for e

5 VGA: Connect a VG

6 PTZ / Alarm Block

A monitor (not included) to view the system interface.

: Connect compatible PTZ cameras (not included) or alarm devices (not

included).

7 IR-EXT: Service onl

y; not supported.

8 Loop Out: BNC outputs to c

9 Audio Output: BNC output for 1 audio channel (e.g. speak

10 HDMI: Connect to a HDMI-c

interface.

11 LAN: Connect a CA

T 5 RJ45 Ethernet cable for local and remote connectivity.

as.

xternal monitor.

onnect each channel to a Loop Out monitor.

ers).

ompatible TV or monitor (not included) to view the system

12 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmware updates.

13 DC12V: Connect the included AC po

14 On / Off Switch: Turns the D

VR on or off.

wer adapter.

D3316 (16-Channel)

1 Video Input: Connect BNC cameras.

2 Video Out: BNC outputs for external or spot monitors.

3 Loop Out (CH1~16): Connect included Octopus c

monitors.

4 Audio In (CH1~16): Connect included Octopus c

included) or self-powered microphones (not included).

able to connect channels to Loop Out

able to connect audio-enabled cameras (not

10 11 12 13 14

5 LAN: Connect a CA

T 5 RJ45 Ethernet cable for local and remote connectivity.

6 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

7 On / Off Switch: Turns the D

8 Audio Out: BNC output for 2 audio channels (e.g. speak

9 IR-EXT: Service onl

y; not supported.

10 HDMI: Connect to a HDMI-c

VR on or off.

ers).

ompatible TV or monitor (not included) to view the system

interface.

11 VGA: Connect a VG

A monitor (not included) to view the system interface.

12 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmwar

13 PTZ / Alarm Block: Connect c

e updates.

ompatible PTZ cameras (not included) or alarm devices (not

included).

14 DC12V: Connect the included AC po

wer adapter.

Rear Panel

D3216 (16-Channel)

1 2 3 4 5 6 7

119 12 13 14 158 10

1 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

2 Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered

microphones (not included).

3 Video Input: Connect BNC camer

4 Video Output: BNC output for e

5 VGA: Connect a VG

6 PTZ / Alarm Block

A monitor (not included) to view the system interface.

: Connect compatible PTZ cameras (not included) or alarm devices (not

as.

xternal monitor.

included).

7 IR-EXT: Service onl

8 Loop Out 5~16: Connect Octopus c

9 Loop Out 1~4: BNC outputs to c

10 Audio Out: BNC output for 1 audio channel (e.g. speak

11 HDMI: Connect to a HDMI-c

y; not supported.

able to connect channels 5~16 to a Loop Out monitor.

onnect channels 1~4 to a Loop Out monitor.

ers).

ompatible TV or monitor (not included) to view the system

interface.

12 LAN: Connect a CA

T 5 RJ45 Ethernet cable for local and remote connectivity.

13 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmwar

e updates.

14 DC12V: Connect the included AC po

15 On / Off Switch: Turns the D

wer adapter.

VR on or off.

D3332 (32-Channel)

1 2 3 4 5

Rear Panel

131415

1011

1 Video Input: Connect BNC cameras.

2 Video Output: BNC output for e

xternal or spot monitors.

3 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

4 IR-EXT

: Service onl

5 AC Input: Connect the included A

6 On / Off Switch: Turns the D

7 PTZ / Alarm Block

y; not supported.

C power cable.

VR on or off.

: Connect compatible PTZ cameras (not included) or alarm devices (not

included).

8 Not supported

9 VGA: Connect a VG

10 LAN: Connect a CA

A monitor (not included) to view the system interface.

T 5 RJ45 Ethernet cable for local and remote connectivity.

• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmwar

e updates.

11 HDMI: Connect to a HDMI-c

interface.

12 Audio In 5~16: Connect Octopus c

self-powered microphones (not included) to channels 5 through 16.

13 Audio Out: BNC output for 2 audio channels (e.g. speak

14 Line in: Service onl

y; not supported.

15 Audio In: BNC inputs for audio-enabl

(not included) connected to channels 1 through 4.

16 Loop Out 1~16: BNC outputs to c

ompatible TV or monitor (not included) to view the system

able to connect audio-enabled cameras (not included) or

ers).

ed cameras (not included) or self-powered microphones

onnect channels 1~16 to a Loop Out monitor.

Basic Setup

Step 1: Connect the BNC Cameras

• Connect BNC cameras to the Video Input ports on the rear panel of the DVR.

8-channel model shown

Video Input

Step 2: Connect the Mouse

• Connect a USB mouse (included) to one of the USB ports.

8-channel model shown

Step 3: Connect the Ethernet Cable

• Connect an ethernet cable (not included) to the LAN port on the rear panel of the DVR. Connect the other end of the ethernet cable to a router on your network.

8-channel model shown

Connect ethernet cable

LAN port

USB port

Basic Setup

Step 4: Connect the Monitor

• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended) OR;

• Connect a VGA cable (not included) from the VGA port to the monit

8-channel model shown

HDMI

or.

VGA

Step 5: Connect the Power Adapter and Power on the DVR

• Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.

• Turn the power switch to I to turn on the D

VR. At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

8-channel model shown

DC 12V port

Default System Password & Port Numbers

By default, the system user name is admin and the password is

000000. Passwords are enabled by default and are required to

access the Menu Bar or Main Menu. It is essential that you create your own password. For details, see “Managing Passwords” on page 31.

• The system requires a user name and password to log in to the system remotely using a computer or mobile device.

• ALL the syst

em port numbers below must be port forwarded on your router to log in to your

system over the Internet or an internal network (LAN).

Basic Setup

Local DVR user name and password:

• Username: admin / Pas

sword: 000000

Default ports for remote access:

• Port 80 (HTTP port)

• Port 9000 (Client port)

Remote connectivity (LAN & Internet) to the DVR:

• User Name: admin

• Password: 000000

Quick Access to System Information

• To quickly open a window that displays vital system information, press the PTZ / button on the front panel of the system.

PTZ button

Mouse Control

The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR.

8-channel model shown

Mouse Control

USB port

1 Use the mouse buttons to perform the following:

• Left-Button: Click to sel During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen; double-click the channel again to return to Split-screen View

2 Right-Button:

• Click to open the Menu Bar (see “Using the Menu Bar” on page 15).

• In menus, use the right-button to go back / exit menus.

3 Scroll-Wheel: No function.

ect a menu option.

1 2

Remote Control

1 REC: Press to resume recording after recording has been

stopped.

• SEARCH: Pres

s to open the Search menu.

NOTE: On D3332 and D3316, this button c

for remote control. For details, see “Setting the Remote Control ID (D3332/D3316 Only)” on page 13.

• Number Keys (1-0): In Liv the desired channel in Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc.

• 0: Pr

• Display Mode: In Live Vie

• 2x2 / 3x3 / 4x4: In Live Vie

• AUT

2 Navigation Cursor

• ENTER: In menus, pres

3 MENU/ESC

press to go back / exit menu.

• MUTE: In Liv

• PIP: In Live Vie

4 Playback Controls

• FWD: In Playback Mode, pres

• REW: In Playback Mode, pres

• PLAY: In Playback Mode, press to play / pause video.

• STOP: In Playback Mode, press to pause playback.

ess 0 three times to show the mouse cursor on the

BNC monit

switch through split-screen viewing modes.

corresponding Split-screen View. Press repeatedly to change channels shown in split-screen.

O: Press to start / stop Sequence Mode.

• In Live Viewing Mode, press to access System Information.

/ un-mute audio.

Picture (PIP) 1X1 or twice to open PIP 1X2. Mouse is requir

fast forward speed.

• In Liv

• In Liv scheduled r

or or the monitor connected with HDMI / VGA.

s: Press to navigate menus.

s to open the system menu. In menus,

: Pres

e Vie

wing and Playback Modes, press to mute

wing Mode, press once to open Picture in

ed to change channels shown in PIP.

e Viewing Mode, press to open the Record Search Menu.

e Viewing Mode, press to stop recording. Password required; does not override

ecording.

e Viewing Mode, press to open

wing Mode, press repeatedly to

wing Mode, press to open the

s to confirm selections.

s to fast forward / increase

s to rewind / increase rewind speed.

ontrols ID function

PTZ Controls:

• Z+/Z- : Adjust camera Zoom

• F+/F- : Adjust camera Focu

• I+/I-: Adjust camera Iris.

• PTZ: Opens the PTZ menu.

Remote Control

• SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to change slow motion playback speed.

• PAUSE/FRAME: In Playback Mode, press to pause. Press repeatedly to view recordings frame

ame.

by fr

Setting the Remote Control ID (D3332/D3316 Only)

If you have more than one DVR, you can use the ID function to pair the remote control with a specific DVR.

To pair the remote control:

1 On the DVR, right-click t

2 Enter the DVR user name (default: admin) and password (default: 000000).

3 Click

4 Under System ID, ent

5 Click Apply to save your settings. Right-click repeatedly to return to live view.

6 On the remot

System>Contr

e control press ID, then press the ID number you entered in step 4 and press

Enter to confirm.

o open the menu bar and click .

ol Device.

er the desired ID number.

NOTE: You do not need to enter 0’s in the ID for unused digits. For example, if the ID is "004,"

ess ID>4>Enter.

Using the On-Screen Display

Use the system’s graphical on-screen display to navigate menus and configure options and settings.

1. Date & Time

1 Date & Time: Displays the date and time on the system

2 Record Status: Displays the current recording status of the system: C=continuous (normal

recording); M=motion recording; A=alarm recording.

3 Channel number / Channel title: Displays channel number or channel title. T

channel number to a title, see “Configuring Custom Channel Names” on page 35.

2. Record Status

3. Channel number / Channel Title

o rename the

Tip: If you can’t see your mouse cursor on screen:

You may have switched output modes from VGA/HDMI to BNC. By default, the DVR outputs to VGA/HDMI mode. To change the video output, press 0 three times on the remote control.

Using the On-Screen Display

Using the Menu Bar

The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.

To access the Menu Bar:

1 Right-click or mov

e the mouse cursor to the bottom of the screen to access the Menu Bar.

Main Menu

Lock

Split screen

PTZ

Start / Stop PTZ Cruise

Zoom

Search Menu

PIP1X1

Sequence

Start/Stop Recording

PIP1X2

Volume

Menu Bar Icons

• Main Menu: Opens the Main Menu.

• Lock: Click to l unless passwords are enabled.

• Split Screen buttons: Sel

• PTZ: Opens the PTZ contr

• Start / Stop PTZ Cruise: Start or s

• Zoom: Opens digital zoom. Mus

• Record Search: Opens the DVR Search Menu. This allows you to search for video recorded on the D

VR.

• Start / Stop Recording: Start or s not override scheduled recording.

• Start / Stop SEQ: Start or s between channels every few seconds.

• PIP 1X1: Enable Pictur

• PIP 1X2: Enable Pictur

• Volume: Adjust the DVR volume (audio-capable cameras required, not included).

ock the Main Menu unless the password is entered. Lock icon is not visible

ect split-screen layout.

ols.

top the PTZ cruise function.

t be in Full-screen / Live Viewing Mode.

top DVR recording on all channels. Password required; does

top Sequence Mode. In Sequence Mode, DVR automatically switches

e in Picture Mode with 1 camera in full screen and 1 in a small window. e in Picture Mode with 1 camera in full screen and 2 in small windows.

Using the On-Screen Display

Using the Virtual Keyboard and Mini-Keyboard

You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date.

To use the Virtual Keyboard:

1 Using the mouse, click on an option or field, such as the User ID and P

passwords are enabled).

• The Virtual Keyboard opens.

sword fields (if

Virtual Keyboard

• Click Shift to switch between upper and lowercase letters.

• Click

• Click Enter to ent

• Click ESC to cl

to move the cursor between letters.

to backspace/delete.

er your selection.

ose the virtual keyboard.

To use the Virtual Mini-Keyboard:

1 Using the mouse, click on an option or field, such as the Time or Date fields.

• The Virtual Mini-Ke

Virtual Mini-Keyboard

yboard opens.

• Click to go back to the previous option.

• Click

to enter your selection.

Using the On-Screen Display

Using the Zoom Mode

Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation.

To use the Zoom Mode:

1 In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click

the channel if y

2 Right-click to open the Menu Bar and select the Zoom button ( ). A Zoom icon appears on

the screen.

ou are in a Split-screen View).

3 Click and drag on the ar

ea of the screen you would like to enlarge. The image zooms in on the

selected area.

Click and drag to zoom in on an area

Zoom icon

Click and drag inside the box to move the zoom area

Right-click to exit and select a different zoom area

• The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area.

• Click inside the box and drag to move the zoom area.

• Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and

eturn t

o Live Viewing Mode.

Using the On-Screen Display

Using Picture in Picture (PIP) Mode

Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels.

To use Picture in Picture Mode:

1 Right-click t

o open the Menu Bar and sel

ect the PIP1X1 button ( ) or PIP1X2 button ( ). PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full screen and 2 other channels.

Click inside the main viewing area to change the full-screen channel

Click inside the white bar and drag to move the smaller channels

Click inside the smaller channels to change the channel

• Picture in Picture Mode opens.

• To change the full-screen channel, click anywhere in the main viewing area.

• To change the smaller channels, click inside the channel.

• To move the smaller channels around the screen, click inside the white bar and drag.

• Right-click to exit and return to Live Viewing Mode.

Setting the Date and Time

It is highly recommended to set the date and time when first setting up your system.

Inaccurate time stamps may render your footage unusable for court evidence.

To set the date and time:

1 Right-click or mov

e your mouse to the bottom of the screen to open the Menu Bar and click

the Main Menu button (

2 Click System.

3 Configure the following:

• Date: Click inside the field and enter the month, dat

• Time: Click inside the field and enter the time.

(Optional) Date Format: Use the drop-do

•

YY-MM-DD.

• (Optional) Time Format: Use the drop-do

• (Optional) DST: Click the Setup button ne

Time adjustments.

• (Optional) NTP: Click the Setup button ne

with a Network Time Protocol (NTP) time server.

wn menu to select MM/DD/YY or, DD/MM/YY, or

wn menu to select 12HOURS or 24HOURS. xt to DST to configure automatic Daylight Savings

xt to NTP to synchronize your DVR’s time and date

Press on the Mini-Keyboard after you have entered the Date or Time

e, and year.

NOTE: A constant internet connection is required for the NTP server feature to function.

4 Click

Apply

to save your settings.

Configuring Daylight Savings Time (DST)

If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates.

To enable automatic DST adjustments:

1 Click the DST Setup button.

DST Setup

2 Configure the following:

• Daylight Saving Time: Select

• Time Offset: Select the number of hour

DST occurs.

• Daylight Saving Time Mode: Select

should begin and end at the beginning of the week or on a specific date.

Start Time, End Time: Enter when DST starts and ends.

•

Enable.

s the system should move forward or backward when

Week or Date. This allows you to select whether DST

3 Click Apply to sav

Select Enable

Configure DST Settings

e your settings.

Setting the Date and Time

Using a NTP Server to set your System Time

A NTP (Network Time Protocol) server syncs your system time with an online time server.

NOTE: A constant Internet connection is required to use the NTP feature.

To enable NTP:

1 Right-click to open the Menu Bar and click the Main Menu butt

2 Click System. Beside NTP, click Setup.

NTP Setup

3 Configure the following:

• Enable: Select

• Server Address: Select the NTP serv

• Time Zone: Select y

Enable.

er address.

our region’s time zone.

on ( ).

4 Click Update Now to connect to the time server.

5 Click Apply to sav

e your settings.

Select Enable Select NTP server Select your Time Zone

Click Update Now to connect to the server

Click Apply to save your settings

Recording

By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode.

•

You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Configuring Hard Drive settings” on page 47.

Event Recording

The system also includes motion and alarm recording:

•

Recording—Continuous: Normal, continuous recording

Recording—Motion: The system records when motion is detected by the camera

Recording—Alarm: The system records when an external senor device (not included)

is triggered

Recording Audio

The system can also record audio. You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.

For details, see “Appendix D: Recording Audio” on page 154.

Playback and Backup

You can view and back up recorded video on the system through the Search Menu.

Playing Back Recorded Video

To playback a specific date and time:

Playback and Backup

1 Right-click to open the Menu Bar and click the Rec

ord Search button ( ). The Record

Search tab opens.

2 Configure the f

ollowing:

• CH: Select the channel you wish to search. Select All to search all channels.

Search Date: Enter the month, date, and year you wish to search for video.

•

Playback Time:

•

Playback Time

3 Click Play to sel

Enter the desired time you wish to search for video.

ect the exact time specified in Playback Time.

4 Select the channel or channels you want to play back and click Play.

Search Date

Select channels to play back

Playback and Backup

To search for recorded footage on the DVR:

1 Right-click to open the Menu Bar and click the Rec

ord Search button ( ). The Record

Search tab opens.

2 Configure the f

ollowing:

• CH: Select the channel you wish to search. Select All to search all channels. Search Date: Ent

•

3 Click the Search

er the month, date, and year you wish to search for video.

button. Your search results appear in the calendar. In the top portion of the calendar, results are shown for each day in the month. In the bottom portion, results are shown for each hour in the selected day.

Search results:

Days in the selected month

Hours in the selected day

Green: Continuous recording Red: Motion or alarm recording Grey: No recording

4 Click on a date in the calendar to see the video available for that date.

5 Click on the hour of the video you want t

o play back.

6 Select the channel or channels you want to play back.

7 Click

Play to begin playback.

Playback and Backup

Using Playback Controls

This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips.

Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.

Playback cursor (click and drag to select playback time)

Start time of footage shown in bar

Rewind

Available video footage

D3304/D3308/D3216:

: Continuous recording : Alarm or motion recording

D3316/D3332:

: Continuous recording : Motion recording : Alarm recording : A+M (Alarm + Motion) recording

Slow

Pause

Play

Fast Forward

Zoom

Mute

Video clip backup

End time of footage shown in bar

Exit playback

Show playback time controls

Change range of time shown in playback bar

To use the advanced playback controls:

1 Move the mouse slightly to display the on-screen playback controls. You can also use the

playback c

ontrol buttons on the remote control.

• Click the playback controls to play, pause, fast forward, rewind, and slow down playback.

• Click X or right-click t

o quit playback and r

eturn to the Search Menu.

Finding Events in the Playback Bar

The advanced playback controls show the time and type of video footage available. The playback bars are color coded to show different recording types:

• 4 / 8 / 16-Channel: Continuous rec are in red.

• 32-Channel: Continuous rec recordings in red, and A+M (alarm + motion) recordings in blue.

• All models: White spac

NOTE: Motion detection and/or alarms mus

highlighted, see “Alarm” on page 46 for details.

ordings are shown in green and motion or alarm recordings

ordings are shown in green, motion recordings in yellow, alarm

es indicate that no recordings are available.

t be enabled for each channel before they will be

Playback and Backup

When up to four channels are selected for playback, multiple channels are shown.

4 / 8 / 16-Channel:

32-Channel:

Video footage from up to 4 channels is shown in multiple bars

If more than four channels are selected, one bar is shown that combines all the selected channels. This means that video available on any selected channel will be shown in the bar.

Controlling the Time Range of the Playback Bar

The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00). You can change the time range to narrow in on a specific time.

To control the time range of the Playback bar:

1 During Playback mode, click

to open the time range controls.

Click to open time range controls

2 Click 30m, 1H, 2H, or 24H to select a time range. For example, if 30m is selected, the

playback bar will show 15 minutes before to 15 minutes after the currently playing time.

• To create a custom time range, click

. The button will become colored. Move your mouse to the time you where you would like the range to start and click. Then, move your mouse to the time you wher

e you would like the range to end and click. The start and end times will be

replaced by the 1st and 2nd times that you clicked on.

Using Zoom in Playback Mode

You can use Zoom in Playback Mode. This is useful if you need a closer look at recorded

video.

Playback and Backup

NOTE: Zoom is only av

ailable when a single channel is selected for Playback.

To use zoom in playback mode:

1 Open Playback mode with only one channel sel

Video” on page 23.

2 Click

NOTE: Playback contr

to open Zoom.

ols are not available when Zoom is activated. If you want to pause the

video before you zoom, you will have to pause it before entering Zoom.

3 Click and drag on the ar

ea of the screen you would like to enlarge. The image zooms in on the

selected area.

Click and drag to zoom in on an area

ected. For details, see “Playing Back Recorded

Zoom icon

Click and drag inside the box to move the zoom area

Right-click to exit and select a different zoom area

• The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area.

• Click inside the box and drag to move the zoom area.

4 Right-click to e

xit and select a different zoom area. Right-click again to exit Zoom Mode and

return to Playback Mode.

Using Video Clip Backup

Video clip backup allows you to select a duration of video during playback mode and save it to a USB flash drive (not included) or eSATA external hard drive (not included).

NOTE: You must format an eSATA hard drive before you can use it to backup data. For information

on f

ormatting backup drives, see “Device” on page 47.

NOTE: Video clip backup is only av

To create a backup video clip:

1 Connect a USB flash drive (not included) or eSA

2 Open Playback mode with only one channel selected. For details, see “Playing Back Recorded

Video” on page 23.

ailable when a single channel is selected for Playback.

TA external hard drive to the DVR.

Playback and Backup

3 Click the clip backup button ( ) to start your backup at the current playback time.

Click to select the start and stop times

4 When you want the backup clip to stop, click again.

TIP: You can use fast forward or click-and-drag the video cursor to select the stop time for

the clip. This is useful because it allows you to backup longer segments of video without having to watch the whole video each time. You must have enough space on your backup drive to save the file.

5 A confirmation window appears, showing information about the backup file you are about to

eate. Click Backup to confirm. Wait for the file to be saved.

Backup

For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC” on page 112 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 114.

Backing Up Video

You can back up video to a USB flash drive (not included) or eSATA external hard drive (not included) connected to the rear panel of the DVR.

NOTE: For information on formatting USB or eSATA drives, see “Device” on page 47

To back up video:

1 Connect a USB flash drive or eSA

2 Right-click to open the Menu Bar and click the Rec

3 Click the Event Sear

4 Configure the f

ch tab.

ollowing:

• Search Date: Enter the desir

• Search Time: Ent

er the time range you wish to search.

• CH: Select the channel you wish to search. To search all channels, select All.

• Type: Sel

ect the type of recording you wish to search. Choose from All, Continuous, or Alarm.

TA external hard drive to the DVR.

ord Search button ( ).

ed month, date, and year

5 Click Search. A list of videos populate in the window.

Click the BAK checkbox to select video to back up

Click Backup

6 Click  to scroll through the list of videos. The videos are named by time.

Playback and Backup

7 Click the BAK checkbox beside the video y

8 Click Backup. Wait f

or the backup to finish before removing the USB memory drive.

ou wish to back up.

Viewing Backed Up Video

To view the downloaded video, you must install the FLIR Player software.

For details on viewing backed up video, see “FLIR Player: Playing Backed up Video on PC” on page 112 or see “FLIR Mac Player: Viewing Backed up Video on Mac” on page 114.

Converting Backed Up Video to AVI Files

The DVR saves its backup files as proprietary video files. To share these files, you must convert them into .AVI files. Note that the AVI generator can also convert audio from audio-enabled cameras.

To install the AVI converter:

1 Insert the softwar

e disc in y

our computer’s CD/DVD rom drive.

2 Locate the AVI Generator software from the CD installation wizard.

Playback and Backup

3 Follow the on-screen instructions to install AVI Generator.

To start the AVI Generator:

1 Double-click the AVI Generator short

cut on the desktop ( ).

2 Click Open and then locate the backed up video file on your hard drive.

Open

3 Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open.

Open

4 Click Start to convert and save the file in the default save folder.

• Or click Save As

to select a desired save folder, then click Start to convert the file.

Start

5 Locate the file in the folder you selected in step 4.

Save As

Managing Passwords

ATTENTION: By default, the system user name is admin and the password is 000000. Passwords

are required to access the Menu Bar or Main Menu or to log into the system remotely.

The system supports the following account types:

• ADMIN—syst administrator and user passwords and enable/disable password protection.

• USER—normal user: only has access to live viewing, search, playback, and other functions. You may set up multiple USER accounts with varying levels of access to the system.

For security reasons, it is essential to create a custom password for the system.

em administrator: has full control of the system, and can change both

Enabling and Changing Passwords

You can change the system password of user accounts from the Users menu.

To enable the admin password:

1 Right-click to open the Menu Bar and click the Main Menu butt

2 Click System

3 Select the checkbox beside admin to change the admin password, then click the Edit button.

and select the Users tab.

on ( ).

Select checkbox beside admin

Edit

4 Configure the following:

• User Name: Enter the desir

• Password Enable: Sel

• Password: Ent

er your desired password.

ect Enable to enable system passwords.

ed admin user name.

Managing Passwords

• Confirm: Re-enter the password.

5 Click Apply

to save your settings.

Adding Users

You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.

To add a new user:

1 Right-click to open the Menu Bar and click the Main Menu butt

2 Click System> User

s tab.

3 Select the checkbox beside User1 (or any other user), then click the Permission button.

Select checkbox beside "User1"

on ( ).

Configure Permissions

Select the menus and channels the user will have access to:

Select the menus that the user will have access to.

Select which channels will have access to: Backup, Preview, Playback and PTZ Control.

5 Click Apply t

6 Configure the f

• User Name: Enter the desir

• User Enable: Sel

• Password Enable: Sel

o save your settings.

ollowing:

ed user name.

ect Enable to enable the user account.

ect Enable or Disable to enable or disable the system from prompting

you for a user or admin password during log in.

• Password: Ent

• Confirm: Re-enter the pas

er your desired password.

sword.

7 Click Apply to save your settings.

Now, you can log in to the system locally, or remotely using the user name or password you created. When logging into the system with a user account, the user will only have access to the menus you assigned.

Using the Main Menu

To open the Main Menu:

• Right-click to open the Menu Bar and click the Main Menu button ( ). Enter the system user name (default: admin) and passw

ord (default: 000000) and click Apply.

1 Display: Configure display options (e.g. camera color settings, camera title, video output).

2 Search: Search for recorded video and log files on the system.

3 Alarm: Configure motion det

4 System: Configure sys

5 Record: Configure r

6 Network: Configure sys

7 Device: Configure PTZ settings, HDD recording mode, HDD format option.

8 Advanced

: Configure sys

tem time and user accounts.

ecording settings and recording schedules.

ection and alarm settings.

tem network settings (e.g. DDNS, email alert settings).

tem restart schedule, perform firmware upgrades.

Using the Main Menu

Display

The display menu allows you to configure camera image settings and video output settings.

Tip: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All. Click the Copy button to copy the setting across all channels.

Configuring Custom Channel

Names

1 Select the Live tab.

2 In the Channel drop-down menu, select

the channel that you wish to rename.

• D-L: Lower left hand corner.

•

U-R: Upper right hand corner

• D-R: Lower right hand corner. OFF: Do not display the channel name.

•

4 (Optional) Use the drop-do

Copy to copy settings to another channel

or all channels. Click the Copy button to copy settings.

5 Click Appl

to save your settings.

wns next to

Adjusting Camera Color Settings

1 Select the Live tab.

2 In the Channel drop-down menu, select

the channel that you wish to configure.

3 Click the Setup button ne

Color Setup window opens.

xt to Color. The

Channel drop-down menu

3 Click the Name field. Use the Virtual

Keyboard to enter in the new channel name.

4 Click Apply

to save your settings.

Changing the Position of the

Channel Name

1 Select the Live tab.

2 In the Channel drop-down menu, select

the channel you would like to configure.

3 In the Position

where you would like the channel names to appear:

• U-L: Upper l

drop-down menu, select

eft hand c

orner.

4 Drag the sliders to adjust the Hue,

Brightness, Contrast, and Saturation.

5 Click Apply

to save your settings.

Enabling Covert Recording

Covert Recording blanks out the screen so that it seems as if the system is not recording. Covert channels are only visible when the admin account logs in using a remote computer or mobile device.

To enable covert recording:

1 Sel

2 In the Channel drop-do

3 In the Cov

ect the Live tab.

wn menu, select

the channel you wish to hide.

ert drop-down menu, select

Enable.

Using the Main Menu

4 Click Apply to save your settings.

Configuring the Time and

Recording Time Display

To add/remove the time stamp in the system display:

1 In the Liv

drop-down menu, select enable or disable.

2 Click Apply

e Time

and Record Time

to save your settings.

Configuring Sequence Time

Sequence time refers to the amount of time a channel appears on the screen before changing to a different channel when the DVR is in Sequence Mode. For example, when Sequence Mode is on, channel 1 is shown for several seconds before switching to channel 2.

To configure the sequence time:

Click the Output tab.

3 Click Appl

4 Right-click repeat

The DVR prompts you to restart. Click OK.

5 The DVR restarts and asks you to confirm

the ne No to revert to the old resolution. If you do nothing, the DVR will revert to the last selected resolution and restart.

NOTE: If you select a resolution that is

to save your settings.

edly to exit all menus.

w resolution. Click Yes to confirm or

eater than what your monitor

gr supports, you may see a blank screen when your DVR restarts. If this occurs, do not do anything and wait until the DVR restarts. If the screen remains blank, press and hold the Stop button on the remote control until the DVR restarts. Your system resolution will default to 1024 x 768.

Restoring the System’s Resolution

if you see a Blank Screen

If you see a blank screen on your monitor after turning on your system, the DVR’s output resolution may be higher than what your monitor supports. Follow the steps below to restore the DVR’s default resolution to 1024 x 768.

SEQ Dwell time

2 Click the SEQ Dwell time field and ent

the time channels remains on-screen before changing to another channel.

3 Click Apply

to save your settings.

Changing the Video-out Resolution

1 Click the Output tab.

2 Click the drop-down menu beside VGA

Resolution and select the output

resolution.

To restore the DVR’s default resolution:

1 Ensur

2 Press and hold the Stop

3 When the D

e the power and video cables are

operly connected.

button on the remote control until the DVR restarts. The DVR will restart with the default resolution of 1024 x 768.

VR r

estarts, click Yes to

confirm the default resolution.

NOTE: If your system resolution is already

in 1024 x 768, pr the Stop button will not restart the system.

essing and holding

Adjusting Menu Transparency

You can increase or decrease the transparency of the on-screen menus.

Using the Main Menu

To adjust the transparency of on-screen menus:

1 Click the Output t

2 Drag the Transparency slider t

ab.

o adjust

transparency.

3 Click Apply

to save your settings.

Adjusting the Video Margin

If you connect your DVR to a BNC monitor, you can adjust the video margins.

NOTE: You must select the BNC output

mode t three times on the remote control to switch the output mode between BNC mode and VGA/HDMI mode. When BNC mode is selected, the mouse cursor appears on the BNC monitor.

To adjust the video margin:

1 Click the Output tab.

2 Click the

3 Drag the sliders to the left or right to

t the Left, Right, Top, or Bottom

adjus Margin.

o adjust the margins. Press 0

Margin button.

To configure a privacy zone:

1 Click the Privacy Zone tab.

2 In the

Channel drop-down menu, select

the channel you wish to configure.

Privacy Zone

3 Configure the following:

• Channel: Select the channel y

ou wish to

configure.

• Privacy Zone: Select ON to enable privacy

zones or

• Area Setup: Select the Ar

OFF to disable privacy zones.

ea1~4

checkboxes to enable up to 4 privacy zones.

4 Click the Setup button ne

xt to Mask Area.

The Privacy Area setup screen opens.

4 Click Apply to save your settings and click

OK to confirm.

Adding Privacy Zones

A privacy zone allows you to block out up to 4 portions of each channel with a black square.

ATTENTION: Areas covered by privacy

zones are not visible in recordings.

Click and drag to move privacy zones

Click Inside the edge and drag to resize

• Click on a privacy area and drag to change

its location.

Using the Main Menu

• Click on the edge of a privacy area and drag to resize a privacy area.

• Right-click when you are finished to exit.

Select Enable

5 (Optional) Use the drop-do

wns next to Copy to copy privacy areas to another channel or all channels. Click the Copy button to copy privacy areas.

o sav

6 Click Apply t

e your settings.

Creating a Custom Split-screen

Display

You can create a custom split-screen display and re-arrange where channels are placed.

TIP: You can use the steps below to create a custom split-screen display on a secondary monitor connected to the Video Out (Main on D3316/D3332) port. First, move the mouse and system interface to the Video Out monitor by pressing 0 three times on the remote control. Complete the steps, and then press 0 three times on the remote control again to return the mouse and system interface to the VGA or HDMI monitor. Your custom display will be saved on the secondary monitor.

To re-arrange the split-screen display:

1 Sel

ect the Output tab.

Select display mode

Click Vout Setup

3 Under View Mode, select the desired

viewing mode: Single, Quad, Nine, or Sixteen.

4 Click Vout Setup. A menu appears that

ows you to select the arrangement of

all channels.

2 Under View Setup, sel

ect Enable. This lets you select and arrange the channels you want to show on the screen.

NOTE: Enabling View Setup disabl

ability to change channels the normal way on the selected monitor. You will need to disable View Setup to return to normal operation.

es your

5 Click the drop-do

wn menus to select which channels to show on the screen and the arrangement of channels.

Select the arrangement of channels on screen

6 Click Apply to save changes. Click Ok.

Right-click repeatedly to exit all menus and return to live viewing.

Record

The Record menu allows you to configure recording settings,

such as the recording resolution, recording schedule, and audio recording.

Configuring Pre-recording Settings

1 Select the Rec Para tab.

2 In the Channel drop-down menu, select

the desired channel you wish to configure.

3 Click Appl

Using the Main Menu

to save your settings.

3 In the PreRec

Enable to enable pre-recording or Disable

to disable pre-recording.

4 Click Apply to sav

ord drop-down menu, select

e your settings.

Configuring Backup File Duration

(Pack Duration)

"Pack Duration" refers to the duration of a backed up file in the system. By default, a recording is "packaged" into 15 minute video files.

NOTE: This featur

D3316/D3332. D3316/D3332 packages video files into files of a maximum size of 255MB.

To change the DVR’s backed up file size:

1 Select the Rec Para tab.

2 In the

select the desired duration (15~60 minutes).

Pack Dur

e is not supported on

ation drop-down menu,

File Size duration

Changing the file size changes the duration of backed up files. For example, if you select 15 minutes as your file size, the system stores video files in 15 minute durations.

Configuring the Recording

Schedule (Continuous, Motion, Alarm)

To configure the recording schedule:

1 Click the Schedule t

2 Configure the following:

• Channel: Select the channel y configure the schedule for.

• Week: Select the day of the week you wish

o configure.

3 Click inside the grid to c

recording schedule:

• The recording schedule is arranged as a

grid. Each r (Continuous, Motion, and Alarm), and each box represents an hour.

• Recording for each recording type is

ed during the sel

enabl box is filled in with the corresponding color. Recording for each recording type is

w represents a recording type

ab.

ou wish to

onfigure the

ected hour when the

Using the Main Menu

disabled for the selected hour when the box is gray.

4 (Optional): Use the top Copy and Copy To

drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule.

5 (Optional): Use the bott

Copy and Copy

To drop-down to copy the recording

schedule to a specific channel or all channels. Click Copy to copy the schedule.

recording resolution and video frame rate for each channel.

To change the recording quality, recording resolution, and video frame rate:

1 Click the MainStream

tab.

2 Under Mode, select D1 or 960H. 960H will

enable larger, wide-screen formats.

NOTE: If you change this setting, the DVR

will r

estart when you save changes.

6 Click Appl

to save your settings.

Enabling Audio Recording

Audio-capable cameras are required (not included) for audio recording.

To enable audio recording:

1 Click the MainStream

tab.

Audio checkbox

2 Beside the corresponding channel, select

or deselect the checkbox under Audio to enable or disable audio recording.

3 Click Apply

to save your settings.

Configuring Recording Quality,

Resolution, and Video Frame Rate

You can configure the recording quality,

Under Mode, select D1 or 960H

Recording Resolution

Frames per Second

Recording quality

3 Under the Quality drop-down menu, select

from Good, Better, or Best to adjust the quality of recordings on each channel.

Using the Main Menu

4 Under the Resolution drop-down menu,

select the Recording Resolution for each channel:

• If D1 is selected, available options are CIF (320x240), HD1 (720x240), or D1 (720x480).

• If 960H mode is selected, available options

480x240, 960x240, or 960x480.

5 Under the FPS drop-do

wn menu, select the number of frames per second you want the DVR to record on each channel.

6 (Optional) Use the Copy and Copy To

op-down menus to copy recording

dr settings to one or all channels. Click Copy to copy recording settings.

7 Click Appl

to save your settings.

The Search menu allows you to search for saved video on your system for playback and backup.

4 Click Search.

5 Click on a date in the c

alendar to see the

video available for that date.

Click a date to see video available

Click a time to play video from that time and date

6 Click on the hour of the video you want to

play back.

7 Select the channel or channels you want to

play back.

Searching for Video on the System

1 In the main menu, click Search, or click

the Search Menu button ( menu bar.

2 In the CH drop-do

wn menu, select the channel you wish to search or select All to search all channels.

3 Click the Search Date

field, to enter the desired month, date, and year you wish to begin searching for video.

) in the

8 Click Play to begin playback.

Video Playback Controls

Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control or front panel of

Search Date

Using the Main Menu

the system.

Use the video control buttons to manipulate video playback

• Click X to quit playback and return to the

Search menu.

Backing up Video Files

You can back up video files on your USB flash drive (not included) or external eSATA hard drive (not included).

You must format an eSATA hard drive before you may use it with the system. For details, see “Formatting eSATA Backup Drives” on page 48.

To back up video files:

erform a search.

1 P

2 Insert a blank USB flash drive in the r

panel of the system.

ear

on t

6 Click the Backup butt

o begin copying

the video files to your flash drive.

NOTE: You will need the FLIR Player

(included on the CD) t

o view the

saved files.

Using the Event Search

Event Search allows you to find videos that are marked as a specific recording type (e.g., motion recording). This allows you to quickly and easily sort through videos that only have certain attributes.

NOTE: Videos ar

e not mark unless continuous recording is turned off and motion or alarm settings are enabled.

To perform an Event Search:

1 Click the Ev

ent Sear

ch tab.

ed as Alarm

3 Click on the desired dat

e you wish to back

up.

4 Click the Backup button. A lis

t of files

appears in the Log menu.

Backup

5 Click the checkbox under BAK next to the

file you want to backup.

2 Configure the following:

• Search Date: Enter the Month, Date, and ear.

• CH: Select the channels you wish to

ch.

sear

• Search Time: Enter the time range you

o search.

wish t

• Type: Select the recording type you wish

o search for. Choose from Normal

t (continuous recording), Motion, Alarm, or A+M (alarm + motion; 32-Channel only).

Using the Main Menu

3 Click Search. A list populates with videos.

4 Perform one of the following:

• Play video: Double-click on the desir file.

• Back up a file: Connect a blank USB flash

e to your system. Select the BAK

driv checkbox beside the desired file name. Then, click the Backup button.

Using the Log Search

A log search allows you to search system event logs.

To perform a Log search:

1 Click the Log tab.

• Start Time: Ent begin searching.

• End Time: Enter the time y searching.

3 Click Search

4 (Optional) Click the Backup button t

backup system logs to a USB flash drive (not included).

er the time y

ou wish to

ou wish to end

Network

The Network menu allows you to configure the system’s DDNS and network settings.

Configuring Network Type: DHCP &

Static IP

The system has the ability to operate in DHCP mode and Static IP mode.

After setting up your system, it is highly recommended to set your system to use a static IP address. This ensures that the IP address will not change if the power goes out or your router resets.

To configure DHCP and Static IP settings:

1 Sel

ect the Network tab.

2 Configure the following to perform a Log

search:

• Log T

ype: Select the log type you wish to

sear

ch under. Choose from Alarm (i.e. motion events), Operation (i.e. Configuration changes, Setup), or All.

2 In the Type dr

or Static. If you select DHCP, the router automatically assigns an IP to your DVR.

If you select Static, click the field beside IP

op-down menu, select DHCP

Select DHCP or Static

Using the Main Menu

Address, and enter in the IP address of your choice.

• Enter your custom Subnet Mask,

way

Gate

mouse.

• You must assign the IP in your router that ou wish t

y you assign 192.168.2.89 as the static IP in the DVR, you must assign 192.168.2.89 in your router as a static IP as well. Consult your router’s user’s manual for details.

3 Click Appl

4 Right-click until you e

will be prompted to restart.

, DNS1 and DNS2 using the

o make static. For example, if

y to save your settings.

xit all menus. You

Enabling Auto Port Forwarding

Auto Port Forwarding allows the DVR to open required ports on your router. This feature only works on certain router models. If the Auto Port Forwarding feature does not work on your router, it is recommended to use the Auto Port Forwarding Wizard (PC only), located on the software CD. You may have to manually open the port on your router.

To Enable Auto Port Forwarding:

1 Sel

2 In the

3 Click Apply

ect the Network tab.

Auto Port Forwarding drop-down

menu, select Enable or Disable.

to save your settings.

Changing the DVR’s Client and

HTTP Port

The DVR’s Default Client port is 9000. The default HTTP port is 80. You must port forward the Client Port and HTTP port on your router to your DVR’s IP address to enable remote access.

Client Port

2 In

Port (default: 9000).

NOTE: 9000 is represented as "09000."

3 In HTTP Port

(default: 80).

4 Click Apply

5 Right-click to e

prompted to restart.

, enter the desired Client

Client Port & HTTP Port fields

, enter the desired HTTP Port

to save your settings.

xit all menus. You will be

Adjusting Remote Connectivity

Streaming Rates

You can adjust the data streaming rate (also called the SubStream) when you connect to the system remotely. If you want to conserve bandwidth, select a lower frame rate and bitrate.

NOTE: Setting your sys

lower frame and bitrate may cause the video to appear choppy or slow.

To adjust the SubStream settings:

1 Click the SubStream t

tem to stream with a

ab.

To change the Client port and HTTP port:

1 Sel

ect the Network tab.

Using the Main Menu

2 Configure the following beside the desired

channel:

• Video: Sel

ect Enabl

ed or Disabled. If you select Disabled, you will not be able to view the channel when connecting remotely to the system.

• FPS: Sel sec

ect the desired frames per

ond.

• Bitrate: Select the desired video bitrate.

• Audio: Select or desel

ect the checkbox to enable or disable the system from streaming audio when viewing the system remotely.

3 Click Appl

to save your settings.

Setting up Email Notification

The system can send email notifications when it detects motion or when an alarm parameter triggers.

To set up email notification:

1 Click the Email t

ab in the Netw

ork menu.

• Sender Password: Enter your email er’s password.

serv

• Receiver Email: Enter the recipient’s

email addr

• Interval: Ent

ess.

er the interval the DVR waits

before sending a new email notification.

4 Click Apply t

o save your settings.

Configuring DDNS settings

You must create a DDNS account and enter your DDNS settings into the DVR before you can remotely connect to your system. For details on creating a DDNS account, see “Setting up your DVR for Remote Connectivity” on page 53.

To configure DDNS settings:

1 Click the DDNS t

ab.

2 From the Email drop-down menu, select

Enable.

3 Configure the f

• SSL: Sel

ollowing:

ect Enable or Disable to configure

Secure Socket Layer protocol.

• SMTP Port: Enter your SMTP address.

SMTP Server

•

: Enter your SMTP Server.

• Sender Email: Enter the sender email ess. This can be any address of your

addr choice.

2 Configure the following:

• DDNS: Select

• Server: Select FLIRDDNS (def

Enable.

ault).

• Domain Name: Enter the Domain name/

URL Reques

t you received in the email

after registering for DDNS.

er y

• User Name: Ent

• Password: Ent

our DDNS User Name.

er your DDNS Device

password.

3 Click Apply

to save your settings.

NOTE: Please allow 10~15 minutes for the

DDNS serv

ers to update with your new DDNS address before attempting to connect.

Using the Main Menu

Alarm

The Alarm tab allows you to configure Motion Detection and Alarm settings.

Configuring Motion Detection

Configure motion settings to determine the area you wish to monitor for motion events, and the outcome if a motion event occurs.

To configure motion settings:

1 Sel

2 Configure the following:

ect the Motion tab.

• Channel: Select the channel y

ou wish to

configure.

• Enable: Select Enable or Disable to ate or deactivate motion recording.

activ

• Area: Click the Setup button to configure

ea of the screen that detects motion.

the ar

• Sensitivity: Select motion sensitivity. The greater the number, the greater the sensitivity.

• Alarm Out: Sel

ect the checkbo

x to enable the system to trigger a device connected to the alarm block.

• Latch Time: Ent

er the dur

ation the alarm

continues to trigger after the event ends.

• Show Message: Sel

ect the checkbox if you want the system to display a system message when an alarm triggers.

• Buzzer: Sel

ect the dur

ation the system will "beep" when motion is detected. Or select OFF to disable the "beep" during motion events.

• Send Email: Sel

ect the checkbo

x if you want the system to send email notifications if an alarm triggers. Email notifications must be configured.

ord Channel: Sel

• Rec

ect the channel you wish the DVR to record during motion recording.

ull Screen: Select the Full Screen check

• F bo

x so that the system goes into full screen mode when motion or an alarm trigger is detected.

ost Recording: Enter the post recording

• P dur

ation (the time the system continues to

record after a motion event occurs).

3 Click Apply to sav

e your settings.

Configuring Alarm Settings

The Alarm settings menu allows you to configure how the system behaves when an external alarm device (not included) is triggered.

Drag mouse cursor over desired area

Click and drag the mouse cursor to configure motion detection areas. Motion detection is enabled in red areas and disabled in transparent areas. Right-click to exit.

Using the Main Menu

To configure the Alarm tab:

1 From the Alarm menu, click the Alarm

tab.

2 Configure the following:

• Alarm In: Select the channel y configure.

• Alarm Type: Select the alarm type of the

vice. Choose from N/O (normally open),

de N/C (normally closed).

• Alarm Out: Sel the system’s alarm block to trigger a connected external alarm.

• Latch Time: Ent continues to trigger after the event ends.

• Show Message: Sel want the system to display a system message when an alarm triggers.

• Buzzer: Sel system to "beep" if an alarm triggers.

• Send Email: Select the checkbo want the system to send email notifications if an alarm triggers.

ost Recording: Select the duration the

• P sys

tem continues to record as an event after the alarm trigger ends. For example, if you select 30s (30 seconds), the system continues to record for 30 seconds after the alarm trigger ends.

ull Screen: Sel

• F box so that the system goes into full screen mode when motion or an alarm trigger is detected.

3 Click Appl

ect the checkbo

er the dur

ect the checkbox if you

ect the checkbo

ect the Full Screen check

to save your settings.

ou wish to

x to enable

ation the alarm

x to enable the

x if you

Device

• For details on connecting PTZ cameras (not included), see “Appendix B: Connecting a PTZ Camera” on page 147.

Configuring Hard Drive settings

To format the hard drive:

ATTENTION: Formatting the HDD

erases all data on the hard disk.

This step cannot be undone.

1 Select the HDD tab.

2 Click the checkbox under Select to choose

the drive you wish to reformat.

3 Click Format HDD.

4 When the warning window appear

OK. Wait for the system to format the hard

drive.

To set the hard drive recording mode (loop recording or linear recording):

1 Sel

2 Select the checkbox beside the hard drive

ect the HDD t

you wish to configure.

The Device menu allows you to configure hard drive and PTZ settings and format hard drives or a USB flash drive (not included).

s, click

ab.

Using the Main Menu

3 In the Overwrite drop-down menu, select

Auto (recommended), or select the desired

duration the hard drive should retain its data.

NOTE: If overwrite recording is enabled, the

tem’s hard drive automatically

sys re-writes the hard drive’s oldest content (first in first out).

4 Click Apply t

o save your settings.

Formatting USB Flash Drives

ATTENTION: Formatting a USB flash

drive erases all data on the drive.

This step cannot be undone.

1 Insert a USB flash drive (not included) into

one of the USB ports.

2 In the main menu, click Devic

3 Click Format USB, then click OK. Wait for

ormatting to complete.

e>HDD.

Formatting eSATA Backup Drives

You may use a single eSATA external hard drive for backup purposes. This allows for the quick backup of large amounts of data. You must format an eSATA hard drive before you may use it with the system.

NOTE: The eSA

self-powered to work with the system.

NOTE: You may use any size eSATA hard

driv system will only use the first 350GB for backup purposes (D3304/D3308/ D3216) or the first 900GB (D3316/ D3332).

A hard drive must be

e with the system. However, the

To format an eSATA hard drive:

ATTENTION: Formatting an eSATA

hard drive erases all data on the drive.

This step cannot be undone.

1 Connect an eSATA external hard drive to

the system.

NOTE: If you have previously used the hard

driv

e for another purpose, the hard drive must be formatted as FAT32 before it will be recognized by the DVR.

2 Right-click and select

Main Menu.

3 Click Devic

4 Click Format esata. Click OK to confirm.

NOTE: If the DVR c

5 When performing backups, the D

now copy data to the eSATA drive. You can view the data on the eSATA hard drive by connecting it to a PC or Mac.

e>HDD.

annot recognize the hard drive, restart the DVR. If it still does not recognize the hard drive, format the hard drive using a PC to FAT32.

to open the

VR will

System

The System tab allows you to configure the system time and user accounts.

• For instructions on how to set the system w t

time, including ho Daylight Savings Time adjustments or NTP, see “Setting the Date and Time” on page 19.

o setup automatic

Changing Date Format

You can change the way the system displays the time (i.e. Month, Day, Year)

To change the date format:

1 Select the General tab.

Using the Main Menu

2 In the Date Format drop-down menu,

select the desired format. Choose from MM/DD/YY (Month, Day, Year), YY/MM/DD (Year, Month, Date), or DD/MM/YY (Day, Month, Year).

3 Click Appl

to save your settings.

Changing Time Format

You can change the way the system displays the date and time format (i.e 6:00 pm or 18:00).

To change the time format:

1 Sel

2 In the

3 Click Apply to sav

ect the General tab.

Time Format

select 12 Hour or 24 Hour.

drop-down menu,

e your settings.

Changing the System Language

1 In the Language drop-down menu, select

your desired system language.

2 Click Apply

3 Right-click until you e

the on-screen instructions to restart your system.

to save your settings.

xit the menu. Follow

Changing Video Output - NTSC &

PAL

To change the video output:

1 In the Video Format

select NTSC or PAL.

drop-down menu,

To configure Auto Logout:

1 Sel

2 Click Apply

ect the General tab. In the Menu Time

Out

drop-down menu, select the desired

time before the system locks itself.

to save your settings.

NOTE: You will need your system’s user

name and pas system.

sword to unlock the

Adding Users & Changing the

Admin Password

• For details on changing admin and user

passwords, see “Managing Passwords” on page 31.

• For details on creating User accounts, see

“Adding Users” on page 32.

Viewing System Information

• Click the Info tab.

Advanced

The Advanced menu allows you to update system firmware, load system defaults.

Configuring the "Auto Reboot"

feature

Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability.

2 Click Apply

to save your settings.

Configuring Menu Time Out and

Auto Logout

The Menu Time Out setting allows you to configure how long the system menu will remain on the screen during inactivity. If passwords are enabled, it also enables the Auto Logout, which allows the system to lock itself after the system is idle for the selected duration.

Using the Main Menu

To enable the Auto Reboot feature:

1 Select the Maintain

tab.

2 Configure the following:

• Auto Reboot: Select

Enable or Disable to

activate or deactivate the Auto Reboot feature.

op do

• Reboot: In the dr

wn menu, select how often the system restarts. Choose from Every day, Every Week, or Every Month. Enter the desired day and time you want the system to restart.

3 Click Appl

to save your settings.

Upgrading the System Firmware

Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you can download them for free from www.flirsecurity.com/pro/

pro.

To upgrade the system firmware:

1 In y

our web browser, visit

.flirsecurity.com/pro/pro and search

www

for the model number of your DVR (check the label underneath your D

VR for the model number). Download the free firmware upgrade if one is available.

3 Insert the flash driv

e into one of the USB

ports.

4 Right-click to open the Menu Bar and click

the Main Menu butt

5 Click Advanc

ed.

on ( ).

6 Click Firmware Update.

Firmware Update

7 Follow the on-screen instructions to

update the firmware. Do not remove the USB flash drive or power off the DVR during the firmware update. Wait for the

system to reboot.

Restoring to Factory Default

Settings

Restoring to factory default settings reverts any setting changes you have made to their original settings. This does not affect the recordings saved on the DVR. You can reset a single menu, or all menus.

To load system defaults:

1 Right-click t

the Main Menu butt

o open the Menu Bar and click

on (

2 Extract the firmware into a blank USB

flash driv

e. The firmware should be in a folder named dvrupgrade. Ensure that this is the only folder in the USB drive.

2 Click Advanced. Then click Load Default.

Using the Main Menu

3 Select the menus that you wish to restore

to default settings, or click All to restore the entire system to default settings.

NOTE: It is recommended to leave the

Network menu unchecked when restoring the system to factory defaults. If you restore the Network menu, you will need to redo remote connectivity setup to access your DVR over the Internet.

Restarting or Shutting Down the

DVR

To restart or shut down the DVR:

1 Right-click to open the Menu Bar and click

the Main Menu butt

2 Click Advanced.

3 Click Reboot or Shut Down

on (

4 Click Apply.

5 When the warning window appears, click

OK to restore your settings.

6 Click OK to return to the menu.

7 Right-click until you have exited all menus.

The DVR prompts you to restart.

4 Follow the on-screen instructions to

restart or shut down your system.

Configuring System Warnings

The system can send out email notifications, or trigger a connected alarm device if it detects system abnormalities. For example, the system can send out a warning if the hard drive is low on storage.

Using the Main Menu

To configure system warnings:

1 Click the Events

2 Configure the f

• Event Type: Select the event that triggers

the sys alarm trigger. Choose from Disk No Space (low hard drive space), Disk Error (hard drive error), or Video Loss.

• Enabl

activate or deactivate the system from sending out notifications.

• Alarm Out: Sel

alarm out devices from triggering.

• Show Message: Select the checkbox for

the sys when an event occurs.

• Send Email: Sel

system to send out email notifications when a system error occurs. Note, email notifications must be configured.

• Latch Time: Sel

the drop-down menu.

• Buzzer: Select the buzzer (sys

duration when the system detects a system error.

3 Click Apply

tem to send out a notification or

e: Select Enabl

tem to display an error message

tab.

ollowing:

e or Disable to

ect the checkbo

ect the delay dur

to save your settings.

x to enable

tem beep)

Saving Your System Configuration

to a USB Flash Drive

The DVR allows you to save your current system configuration to a USB flash drive (not included). This is useful if you

x for the

ation in

want to backup your current settings.

NOTE: This function only sav

created in system menus. It does not save or backup any video.

To save your system configuration to a USB flash drive (not included):

1 Insert a USB flash drive (not included) int

one of the USB ports.

2 Right-click to open the Menu Bar and click

Main Menu (

3 Click Advanc

tab.

4 Click Save Settings

save your settings.

Click to save all system settings to a USB flash drive

ed and select the Maintain

. Wait for the system to

es settings

Loading a System Configuration

from a USB Flash Drive

1 Insert a USB flash drive (not included) that

contains a saved configuration to a USB port. See above for details on how to save your DVR configuration.

2 Right-click to open the Menu Bar and click

Main Menu (

3 Click Advanc

tab.

4 Click Load Settings. The DVR will l

saved settings from the USB flash drive and then restart.

ed and select the Maintain

oad the

Setting up your DVR for Remote Connectivity

The system features the following PC/Mac remote connectivity options for connecting over a LAN or the Internet:

• A PC Client Software to access a single system.

• Built-in browser-based software for Internet Explorer

• CMS-D3, a multi-site CMS application for PC and Mac (for details, see “CMS-D3 Central

Management Software” on page 83).

(PC) or Safari® (Mac).

Remote Viewing Client

For details on navigating the remote viewing interface, see “Remote Viewing Interface” on page 60.

System Requirements

Prior to using FLIR Client 1, make sure your system meets or exceeds the following system requirements:

Description Requirement

CPU

Operating System

Memory 256 MB RAM or greater

Video 16 MB of video memory

Network (LAN) 10/100 BaseT Network

Network (WAN) 384 Kbps upstream*

Browser Internet Explorer 7 or later (PC) / Safari 6.0 and above** (Mac)

Pentium® 4 or above

Windows XP/Vista/7/8

Mac OSX 10.6.6 and above (Intel processors only)**

*High-speed Internet service is recommended when using DVR Netviewer.

NOTE: If a user connects to the system remotely, there may be slow performance when

accessing the system locally. This is normal, and not a malfunction.

** For the latest compatibility list, check www.flirsecurity.com/pro/prowww.flirsecurity.com/pro/pro, as new software versions are released to the market.

Setting up your DVR for Remote Connectivity

Accessing your DVR within a local network (LAN)

You can connect to your DVR over the local area network (LAN). It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity.

NOTE: To complete the steps below, your computer must be on the same network as your DVR.

NOTE:

Except where noted, the instructions below are the same for PC and Mac.

Step 1 of 3: Connect your DVR to the Local Area Network

1 Power off your DVR by turning the power switch to .

2 Connect an Ethernet cabl

the other end of the Ethernet cable to a router or switch on your network.

3 Turn the power switch to I t

8-channel model shown

INTERNET

(not required for local viewing)

e (included) to the LAN port on the rear panel of the DVR. Connect

o power the DVR back on.

Ethernet Cable (included)

ROUTER

(Not Included)

COMPUTER

(Not Included)

Step 2 of 3: Obtain the DVR’s Local IP Address

1 Press the PTZ/ button on the front panel of the DVR to open the System Information

window.

DVR IP address

HTTP Port

Setting up your DVR for Remote Connectivity

2 Write down the IP Address and HTTP Port number of the DVR.

• A local IP looks something like this: 192.168.5.118. Note that single digit numbers appear as

three digits. F

or example, "005" is the same as "5".

• Write down the port number beside HTTP Port.

Step 3 of 3: Connect to the DVR’s Local IP Address

Follow the steps below to confirm connectivity over a local network on a PC or Mac.

To connect using the DVR’s local IP address on a PC:

1 Install Client software for PC from the CD or from www.flirsecurity.com/pro.

2 Double-click on the Client software for PC icon (

) on your desktop.

3 Enter the following information:

• IP Address: Enter the IP Address of your

DVR.

• User Name: The default user name is

admin

• Password: By def

ault, the password is

000000.

• Client Port: By default, this is 9000.

4 Click

cess your DVR. You will be prompted to change the password for your system.

5 Enter a new 6 character password and

click OK

6 Enter the new password under Password and click Login

your DVR and streams live video from your cameras.

To connect to the DVR’s local IP address on a Mac:

1 Open Safari.

192.168.0.101

. Client software for PC connects to

2 Enter http://, the IP address of the DVR, colon, and the HTTP port number of the DVR (e.g.

http://192.168.5.118:80) into the address bar. You must include the HTTP port number of the DVR after the address. A page appears to prompt you to install a plug-in.

Example (Connecting to a Local IP Address using Safari):

http://

Local DVR IP

Colon

HTTP Port number

Setting up your DVR for Remote Connectivity

3 Click Download to download the plug-in for Safari.

Click Download

4 Click the downloads button ( ) on the top-right corner of Safari. Right-click

SurveillanceClient.dmg in the downl

oads list and select Open. A web plugin folder appears.

Right-click SurveillanceClient.dmg and click Open

5 Double-click SurveillanceClient and follow the on-screen instructions to install.

6 Quit Safari (right-click the Saf

ari icon in the dock and select Quit) and then restart Safari.

7 Enter http://, the IP address of the DVR,

Right-click Safari and click Quit

colon, and the HTTP port number of the DVR (e.g. http://192.168.5.118:80) into the

address bar, as shown above.

8 Ent

er the DVR username and password. By default, the username is admin

, and the

password is 000000.

9 Click Login to ac

cess your DVR. You will be prompted to change the password for your

system.

10 Enter a new 6 character password and click OK.

11 Enter the new password under Password and click

streams live video from your cameras.

Accessing your DVR Remotely over the Internet

Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with Internet access.

NOTE: Except where noted, the instructions below are the same for PC and Mac.

Setting up your DVR for Remote Connectivity

To set up remote connectivity with your DVR, you must:

1 Port forward the HTTP and Client Ports (default: 80 and 9000) on your router to your DVR’s IP

ess.

addr

2 Create a DDNS account.

3 Enable DDNS on the DVR.

4 Test the remote connection by connecting to the DDNS address.

Step 1 of 4: Port Forwarding

You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to your DVR’s IP address before you can remotely connect to your system. There are several methods to port forward your router:

• Manually port forward the required ports on your router to your DVR’s IP address by owing your router manufacturer’s instructions. For more information on port

foll forwarding, see the reference guides on www.flirsecurity.com/pro.

• Use the Auto Port F

www.flirsecurity.com/pro for the Wizard software and manual).

orwarding Wizard (PC only) to port forward the required ports (visit

NOTE: If the abov

e ports are not forwarded on your router, you will not be able to access your

system remotely.

Step 2 of 4: Create a DDNS Account

FLIR offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely. You must create a DDNS account in the same network as your

DVR.

To setup your free FLIR DDNS account:

1 In y

2 Complete the Account Information fields with

3 Compl

our browser, go to http://

ddns.myddns-flir.c

and click Create

Account.

our personal information. Complete the

y Warranty Information with your purchase details (optional).

ete the System Information fields:

•

Product License: Select y

our product model from the Product License drop down menu (i.e. D3200 or D3300).

• <Product Code> - <MAC Address>: Loc the MAC address of your DVR (press the

button on the remote control or front panel to find the MAC addr

ess.

Enter personal information

Create a DDNS account

Setting up your DVR for Remote Connectivity

• URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).

4 Once the information has been entered, click Create New Account.

5 Your Account information will be sent to you at the email Address you used in Step 2 .

You will need this information for remote access to your system. Record your information below:

User name:

Domain name*:

Password:

Step 3 of 4: Enable DDNS on the DVR

To enable DDNS in your DVR:

1 Right-click to open the Menu Bar and click the Main Menu button ( ).

2 Click Network

3 In the DDNS drop-do

and select the DDNS tab.

wn menu, select Enable.

tomsmith

tsmith01

******

Beside Server, select FLIRDDNS (default).

Select Enable

Select FLIRDDNS

Domain Name: Enter Domain name/URL Request User Name: Enter DDNS User Name Password: Enter DDNS Device password

4 Under Domain Name, enter y

that was sent after you created your DDNS account.

5 Under User Name, enter y

registration.

our Domain name/URL Request from the confirmation email

our DDNS User Name that was emailed to you after DDNS

Setting up your DVR for Remote Connectivity

6 Under Password, enter your DDNS Device password that was emailed to you after DDNS

registration.

7 Click Apply

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address

to save your settings.

bef

ore attempting to connect.

Step 4 of 4: Connect to the DDNS Address

To Connect to the DDNS Address Using the Client Software on PC:

1 Install and run the Client software for PC on a remote computer.

2 Enter the following information:

• IP Address: Enter the URL Request followed by .myddns-flir.com. For example, if your URL Request is tomsmith, enter tomsmith.myddns-flir.com

• User Name: The def

admin

• Password: Ent created earlier.

• Client Port: By default, this is 9000.

3 Click

software for PC connects to your DVR and streams live video from your cameras.

ault user name is

er the DVR password you

cess your DVR. Client

To Connect to the DDNS Address Using Safari on Mac

To access your DVR remotely, enter the DDNS address that you created earlier into Safari (Mac). The DDNS address must include http:// , the name of your DDNS URL, followed by

.myddns-flir.com, a colon, and then the HTTP port number of your DVR.

For example:

Example of a DDNS address

http://tomsmith.myddns-flir.com:80

http://

DDNS Domain name created by you

Once you have entered your DDNS address into Safari, enter the DVR user name (default: admin) and password you created earlier at the login screen and click Login.

.myddns-flir.com

Colon

HTTP Port number

Remote Viewing Interface

Upon login, the Live tab opens. The Remote Viewing interface is the same for Internet Explorer, PC Client Software, or Safari on Mac.

1 Navigation Tabs: Allows you to access the following tabs:

• Live: Watch live video.

Playback: View sav

•

• Remote Setting: Configure sys

• Local setting: Configure where local files are stored on your hard drive.

Logout: Exits remot

•

2 Active Channel List: Displays channels that are curr

3 Viewing options:

•

: Click to open all connected channels.

: Click to close all connected channels. Note that the system continues to record when

you close channels remotely.

ed video footage.

tem and networking options.

e viewing.

ently live.

•

: Previous page.

• : Next page.

Remote Viewing Interface

•

4 Split screen viewing: Click the desired vie

5 Mute: Click to mut

6 Main Screen: Main display screen f

screens to any desired position.

7 PTZ Controls: PTZ (Pan, Tilt, Zoom) c

: Click to open the selected channel in full screen view.

: Click to select the desired split-screen viewing options.

wing mode.

e audio.

or live viewing and playback. You can also drag the

ontrol for connected PTZ cameras (not included).

Changing Viewing Modes

You can change the number of channels that the system displays simultaneously (i.e. Split-screen Mode, Single-channel Mode, etc.).

To change the DVR’s viewing mode:

• Click one of the following:

• If the controls are not shown, click

Taking Screen Shots

The system can take screen shots of a selected channel during live view.

To take a screen shot of a channel:

1 Click

2 A pop-up window opens on the bottom left corner of the window. Click Preview to view the

image or Folder to show the image in the save folder.

beside the desired channel to capture an image.

Remote Viewing Interface

If you receive an error taking a screen shot:

You may receive an error when taking a screen capture. This is caused by an Internet Explorer security setting.

To reduce the security setting in Internet Explorer:

1 Click on T

corner).

2 Click the Security tab.

3 De-select Enable Protected Mode.

4 Click

5 Refresh Internet Explorer.

ools>Internet Options

to save your settings.

Apply

(in IE9 and above, click the gear icon on the top-right

Recording Video

You can record video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footage onto record-able media such as USB memory keys and blank CD/DVD media.

To record video:

1 Click

the default save directory.

2 Click to stop video recording.

next to the channel that you wish to capture video from. The video will record to

Remote Viewing Interface

Showing / Hiding Channels

The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window.

To show or hide video in the main video window:

1 Click

beside the channel number to show a channel. Click again to hide the channel.

Adjusting Sub-menu Options

The sub-menu option gives you quick access functions such as viewing video bit rate, and viewing video in its original aspect ratio.

To open the sub-menu:

1 Right-click on a desired channel. A sub-menu

opens.

2 Click on one of the following:

• Show Bit rate: Displays video bit r

• Original Proportions: Displays liv original proportions.

ate.

e video in its

Remote Viewing Interface

Changing the Save Directory of Screenshots or Recorded Video

1 Click the Local Setting tab.

2 Click

3 Select the desired save directory, and then click OK.

4 Click Save

beside the desired category to browse for a save directory.

to save your changes.

Local Setting tab

Browse button

Changing the Format of Recorded Video (PC Only)

You can change the format of recorded video saved using the Remote Viewing interface. This allows you to directly backup footage from your DVR as an .avi file. This does not affect the format of video files that are backed up locally on the DVR (i.e. using a USB flash drive).

NOTE: This featur

1 Click the Local Setting t

e is not available via Mac.

ab.

Remote Viewing Interface

2 Under File Type, select the file format you would like to use when saving video (264 or avi).

Local Setting tab

File Type

Interval

3 (Optional) Under Interval, select the maximum length (in minutes) for video saved on the

remote computer.

4 Click Save

to save your changes.

Configuring PTZ Settings

The system supports remote PTZ controls for compatible PTZ cameras (not included).

• For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ Camera” on page 147.

To control the PTZ settings on the DVR:

1 From the Live tab, double-click to select the channel the PTZ camera is connected to.

Remote Viewing Interface

2 Use the PTZ control panel to control the pan, tilt, zoom, focus, and iris control of the camera.

Zoom, Focus, and

Direction keys:

Click to pan and tilt the camera

On-screen PTZ Controls:

Click the button to enable / disable on-screen PTZ controls. Click inside the display area to pan and tilt the camera

Speed Slider:

Increase or decrease the pan and tilt speed

Iris settings

Preset: Use the Preset tab to configure

camera presets. Once your PTZ camera is in the desired angle, press the + button to add the setting to the Preset

Cruise:

Use the Cruise tab to add desired PTZ cruise options

Video Tab:

Use the Video tab to configure the PTZ camera’s video quality. Drag the slider to adjust settings

Remote Viewing Interface

Video Playback

Video playback allows you to watch video that has been saved in the DVR’s hard drive.

To playback video:

1 Click the Playback tab.

Playback tab

2 In the calendar window, click the desired month, year, and date.

Select month and year

Select date

3 Under the Type drop-down menu, select the desired recording type you wish to search for

(Continuous, Alarm, or All).

4 Select the channels you wish to search. Check Synchr

onous playback to play all selected

channels at the same time.

Select recording type

Select channels

Click Month or Day

5 Click the Search button.

6 Click Play to begin playback.

Remote Viewing Interface

Video Playback Controls

Playback window

Video content (green)

Drag the line left or right to select the playback time

Volume

Play

Pause

Stop

Forward

Screen Capture

Download content

Stop all video

Video sliderStep

• Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.

• Video Slider: Drag the slider to control the playback speed.

• Download Content: Allows you to download recorded videos to your computer hard drive. To download video, click the channel you want to back up and click the Download content button. A list of files appears. Select the files you want to back up and click Start Download.

Configuring Display Settings

1 Click the Remote Setting tab, and then click Display>Live.

Remote Viewing Interface

2 Configure the following:

• Channel: Select the channel y

• Name: Enter the channel name if y

ou want to modify.

ou want to re-name the channel

• Position: Select the position of where the title appears in the channel. Covert: Enable or Disabl

•

e covert recording. Covert recording will hide the channel on the

DVR’s local display. You will see be able to see the channel when you log in remotely.

• Show Time: Sel

• Record Time: Select Enable or Disabl

ect Enable or Disable to show or hide the time on the DVR’s local display.

e to show or hide the record time on the remote display.

3 Click Save

to apply your settings.

Configuring Privacy Zone Settings

ATTENTION: Areas covered by privacy zones are not visible in recordings.

You can blank out a certain portion of the channel with a black box.

To configure a privacy zone:

1 Click the Remote Setting tab, and then click

2 In the Channel drop-do

wn menu, select the channel you wish to configure.

Display>Privacy Zone.

3 Select the Privacy Zone checkbo

4 Drag your mouse cursor over the areas you wish to black out. A red box indicates the area

that is mask

ed (blocked out).

• To remove a privacy area, click on the red box, then click the Delete button.

5 Click Save

to apply your settings.

x to enable privacy masking.

Drag mouse over desired area

Remote Viewing Interface

Configuring Recording Parameters

To configure system recording parameters:

1 Click the Remote Setting tab, and then click

2 Configure the following:

• Channel: Select the channel y

• Record: Select Enable or Disabl

• Pack Duration: Sel

ect the duration of each saved file on the system. For example, if you select

ou wish to configure.

e to start or stop system recording.

15 minutes, then every file will contain 15 minutes of footage.

Record>Rec Parameters.

The recording schedule is arranged as a grid. Each row represents a recording type (Continuous, Motion, and Alarm), and each box represents an hour.

NOTE: Pack Duration settings are not supported on D3316/D3332. D3316/D3332 packages video

fil

es into files of a maximum size of 255MB.

• Pre-record: Select whether to enable or disable pre-recording.

3 Click

to apply your settings.

Save

Configuring the Recording Schedule

To configure the recording schedule:

1 Click the Remote Setting tab, and then click

2 Configure the f

• Channel: Select the channel y

• Week: Sel

ollowing:

ou wish to configure.

ect the day of the week you would like to apply the settings to.

Record>Schedule.

3 Click the recording grid, and select the type and duration of recording.

Remote Viewing Interface

4 (Optional) Use the top Copy and Copy T

specific day or all days. Click Copy to copy the schedule.

5 (Optional) Use the bottom

specific channel or all channels. Click Copy to copy the schedule.

6 Click Save

to apply your settings.

Copy and Copy To drop-down to copy the recording schedule to a

o drop-down to copy the recording schedule to a

Configuring System Recording Quality

1 Click the Remote Setting tab, and click Record>MainStream.

2 Under Resolution Mode, select D1 or 960H. If you do not have 960H-compatible cameras, it is

recommended to select D1, as D1 will provide a higher number of total frames per second (FPS) for recording. If you change the Resolution Mode setting, the system will restart once you save your changes.

3 Configur

• Channel: Select the channel y

• Resolution: Select the desir

• FPS (Frame Rate): Select the desired recording frame rate. Note that higher frame rates

equire greater bandwidth consumption during remote viewing.

• Audio: Select whether y

included).

4 Click Save

e the f

ollowing:

ou wish to apply the settings to.

ed recording resolution.

ou want the system to record audio (audio cameras required, not

to apply your settings.

Configuring Basic Network Settings

The basic network menu allows you to configure the network protocol type (DHCP or Static), UPnP and mobile phone login information.

Remote Viewing Interface

To configure basic network settings:

1 Click the Remote Setting tab, and click

2 Configure the following under Basic Configuration:

• Type: Select between DHCP or Static

Mask, Gateway, and DNS settings.

• Auto Port Forwarding: Sel

feature.

ect Enable or Disable to enable or disable the Auto Port Forwarding

Network.

. If you select Static, you can edit the IP address, Subnet

3 Click Save

to apply your settings.

Configuring the System Substream

You can adjust the data streaming rate (also called the SubStream) when you connect to the system remotely. If you want to conserve bandwidth, select a lower frame rate and bitrate.

NOTE: Setting your sys

appear choppy or slow.

To configure the system’s substream:

1 Click the Remote Setting tab, and click

tem to stream with a lower frame and bitrate may cause the video to

Network>SubStream.

2 Configure the Substream settings:

• Channel: Select the channel y

ou wish to apply the settings to.

• Resolution: Select the desired recording resolution.

• FPS (Framerate): Sel

require greater bandwidth consumption during remote viewing.

• Bit Rate: Select the desir

• Audio: Select whether y

included).

ect the desired recording frame rate. Note that higher frame rates

ed video bit rate.

ou want the system to record audio (audio cameras required, not

Remote Viewing Interface

3 Click Save

to apply your settings.

Configuring Email Notification Settings

To configure email notification settings:

Click the Remote Setting tab, and click Network> Email.

2 In the Email drop-do

3 Configure the f

• SSL: Sel

• SMTP Port: Enter your SMTP address.

SMTP Server

•

• Sender Email: Enter the sender email addr

• Sender Password: Enter your email server’s password. Receiver Email: Enter the recipient’s email address.

• Interval: Enter the interval the DVR waits before sending a new email notification.

•

ect ON/OFF to enable/disable Secure Socket Layer protocol.

wn menu, select Enable.

ollowing:

: Enter your SMTP Server.

ess. This can be any address of your choice.

to save your settings.

4 Click

Save

Remote Viewing Interface

Configuring DDNS Settings

To configure DDNS settings:

1 Click the Remote Setting tab, and click

DDNS.

2 Configure the following:

• DDNS: Select

• In the Server dr

• Domain Name: Enter y

sent after you created your DDNS account.

• User name: Enter y

• Password: Ent

3 Click Save

Enable or Disable.

op-down menu, select FLIRDDNS.

our Domain name/URL Request from the confirmation email that was

our DDNS User Name that was emailed to you after DDNS registration.

er your DDNS Device password that was emailed to you after DDNS registration.

to apply your settings.

Configuring Motion Detection Settings

To configure motion settings:

1 Click the Remote Setting, and click Alarm>Motion.

2 Configure the f

• Channel: Select the channel y

• Enable: Select this checkbox to enable motion recording.

• Sensitivity

the motion sensitivity.

ollowing motion recording parameters:

ou wish to apply the settings to.

: Select the desir

ed motion detection sensitivity. The greater the value, the greater

Remote Viewing Interface

• Buzzer: Select OFF to disable the buzzer when the system detects a motion event or select

the duration of the buzzer after the system detects a motion event.

Click and drag to configure motion detection areas

Red: Motion detection enabled Clear: Motion detection disabled

• Alarm Out: Select the checkbox to trigger connected alarm devices.

• Full Screen: Select the checkbox so that the channel goes into full screen mode when motion

ected.

is det

• Enable Record: Select to enable system recording when motion is detected. Post Recording: Select the post-recording time after a motion event occurs.

• Record Channel: Select the channels that should record during a motion event.

• Show Message: Select the checkbox to enable the system to display a warning message

•

during a motion e

• Send Email: Select the checkbo

vent.

x for the system to send a email notification during a motion

event.

3 Drag your mouse cursor in the window to select the desired area to monitor the channel for

motion.

to apply your settings.

4 Click

Save

Configuring your System to "Beep" During Motion

You can set your system to "beep" during motion. This is useful to notify you if someone enters or exits an area.

To configure the system to "beep" during motion:

1 Click the Remote Setting tab, and click

2 In the Channel drop-down menu, select the channel you wish to configure.

3 Select the Enable checkbox.

4 Beside the

Buzzer drop-do

wn menu, select the "beep" duration or select OFF to disable the

"beep."

5 In the video window, sel

6 Click Save

to apply your settings.

ect the area you wish to monitor for motion.

Result: The system beeps when it detects motion, and a green "M" icon appears. The green "M" icon indicates that the system is only detecting motion, but not recording. To have the

Alarm>Motion.

Remote Viewing Interface

system record motion events, enable motion recording in the recording calendar (Remote

Setting tab>Record>Schedule).

Configuring Alarm Notifications

Configure the settings for alarm devices (not included).

To configure alarm notifications:

1 Click the Remote Setting tab, and click

Alarm>Alarm.

2 Configure the following:

• Alarm In: Select the channel that y

• Alarm Type: Select the alarm type N/O (normally open), N/C (normally closed), or select OFF. Buzzer: Select the "beep" dur

•

• Latch Time: Select the desir

• Show Message: Select the checkbox so that the system displays a warning message during

an alarm r

• Send email: Select the checkbo

recording.

• Full Screen: Select the checkbox to enable the system to go into Full-screen View when an

alarm trigger

• Alarm out: Select the checkbo

• Enable Record: Select the checkbox to enable system recording when an alarm triggers. Post Recording: Select the desired post recording time after an alarm triggers.

•

• Record Channel: Sel

3 Click Save

ecording.

ect the channels that the system should record during an alarm trigger.

to apply your settings.

ed latch time when an alarm triggers.

ou wish to configure.

ation when an event occurs.

x for the system to send out email alerts during alarm

x to enable alarm out devices to activate.

Configuring Hard Drive Recording Mode

To configure the hard drive recording mode:

Click the Remote Setting tab, and click Device>HDD.

Remote Viewing Interface

Overwrite drop-down menu

2 In the Overwrit

enabled, the system deletes the oldest footage (first in, first out) when the hard drive is full.

You can also select a desired amount of days or hours the system should retain data. For

xampl

e that your hard drive must be large enough to store video for the selected duration.

3 Click Save

e, if you select 30 days, the hard drive will begin to overwrite itself after 30 days. Note

e drop-down menu, select Auto to enable overwrite mode. When overwrite is

to apply your settings.

Configuring PTZ Parameters

The system is capable of manipulating PTZ cameras (not included) that are connected to the system. Please note that you will need PTZ information from the PTZ camera manufacturer’s users guide. For details on connecting a PTZ camera to your system, see “Appendix B: Connecting a PTZ Camera” on page 147.

To configure PTZ settings:

1 Click the Remote Setting t

ab, and click

Device>PTZ.

2 Configure the following:

• Channel: Select the channel that the PTZ c

• Protocol: Sel

• Baud Rate: Select the baud r

ect the protocol of the PTZ camera*.

amera connects to.

ate of the PTZ camera*.

Remote Viewing Interface

• Data Bit: Select the data bit rate of the PTZ camera*.

• Stop Bit: Select the s

• Parity: Select the parity settings of the PTZ camera*. Cruise: Select Enabl

•

• Address: Select the address of the PTZ camera*.

top bit rate of the PTZ camera*.

e or Disable*.

*Consult the PTZ c

3 Click Save to apply your settings.

amera’s instruction manual for protocol and configuration details.

Configuring the System Time and Date

To configure the system time and date:

1 Click the Remote Setting tab, and click

2 Configure the system format and time:

• System Time: Ent

you click the date.

• Date Format: Sel

• Time Format: Select between 12 hour or 24 hour time formats.

er the desired system time and date. An on-screen calendar appears when

ect the desired format the date is displayed in.

System>General.

3 Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server.

NOTE:

Using the NTP featur

Changing the System’s Menu Time Out

To change the system’s time out menu:

1 Click the Remote Setting tab, and click

2 In the Menu Timeout drop-down menu, select the duration the menu stays on screen before

disappearing.

3 Click Save

to apply your changes.

Configuring System User Accounts

You can add user accounts on the system.

e requires that your DVR have a constant Internet connection.

System>General.

To configure the user accounts menu:

1 Click the Remote Setting tab, and click

System>Users.

2 Configure the following:

• Click the desired user you wish to configure (i.e. user1).

• User name: Ent

• Password: Ent

er the desir

er the desired user password.

• Confirm: Re-enter the user pas

ed user name.

sword.

• Active: Select Enable or Disable to activate or de-activate a user account. Password: Sel

•

ect Enable to require a user password when users log on.

Remote Viewing Interface

3 Select the menus that the user will have access to.

4 Click Save to apply your settings.

Select the menus users will have access to

Remote Viewing Interface

Viewing System Information

To view system information:

1 Click the Remote Setting tab, and click

System>Info.

Upgrading System Firmware

To upgrade the system firmware, download the latest firmware from the system’s product page at www.flirsecurity.com/pro.

To upgrade the system firmware:

1 Download and extract the file to your computer’s desktop.

2 Click the

3 Beside Upgrade File Path, click the browse button ( ). Locate the firmware, and click

Open.

4 Click Start to begin the firmwar

5 Follow the on-screen instructions to complete the firmware upgrade.

Remote Setting tab, and click Advanced>Firmware upgrade.

e upgrade.

NOTE:

Your system may have to restart after a firmware upgrade.

Restoring Default Settings

To restore the system’s system defaults:

1 Click the Remote Setting tab, and click Advanc

2 Select the menus that you wish to restore to factory defaults.

ed>Load Default.

Remote Viewing Interface

3 Click Save to restore system defaults for the selected items.

Configuring Event Settings

The Event Settings tab allows you to configure how the system behaves when a system event occurs (e.g. hard drive error, video loss). This is useful if you want your DVR to notify you if there is a potential system problem.

To configure the system event settings:

anc

1 Click the Remote Setting tab, and click Adv

2 Configure the following:

• Event Type: Configur

• Enable: Select Enabl

• Buzzer: Select

buzzer after an event occurs.

• Show Message: Select the checkbox to enable the system to display a warning message when

vent occurs.

an e

e the type of event that triggers the system to send an alert.

e to activate the system to notify you if an event occurs.

OFF to enable/disable the system buzzer or select the duration of the system

ed>Events.

Remote Viewing Interface

• Send Email: Select the checkbox to enable email notifications. Email notification must be

enabled.

• Alarm Out: Enable or disabl

• Latch Time: Configure the sys

e the alarm out panel.

tem latch time after an event occurs.

3 Click Save

to save changes.

Configuring Auto-Reboot

Auto-reboot allows the system to restart automatically at a set time or date. This improves system stability.

To configure Auto Maintain:

1 Click the Remote Setting tab, and click Advanc

2 Click the Auto Reboot drop-down menu, and select Enable or Disable to activate or

deactivate the auto-reboot feature.

3 Under Reboot, select ho

system to reboot.

w often you want the system to reboot and the time you want the

e>Maintain.

4 Click Save

to apply your settings.

CMS-D3 Central Management Software

CMS-D3 CENTRAL MANAGEMENT SOFTWARE

CMS-D3 is a central management software that allows you to view and manage multiple FLIR D3000 Series DVRs.

System Requirements

Your system must meet the system requirements below:

Minimum Specification

CPU Core 2 Duo 2.4 GHz or higher

RAM 2 GB or higher

DirectX® 9.0 compatible video card

NVIDIA GeForce 9500GT or higher; 512 MB video memory or higher

higher RJ45 cabling)

512 MB or higher upload speed for remote connections

Windows® Vista Business, Enterprise, or Ultimate (32 bit or 64 bit) Windows® 7 Professional, Enterprise, or Ultimate (32 bit or 64 bit) Windows® 8, Windows® 8 Professional DirectX® 9.1 and above required

Mac OS® 10.6 and above

Video Card

Network 1 Gigabit internal network recommended (including NIC, router/switch, and Cat 5e or

HDD 1 GB free, excluding space required for recording

Operating Syst

1 Make sure to install video card drivers provided by the manufacturer.

CMS-D3 Central Management Software

Installing CMS-D3

To install CMS-D3:

• Download CMS-D3 for free from www.flir

double-click it.

NOTE: You may receive installation warnings. This is normal. Accept the security warnings to

ontinue.

1 Follow the on-screen instructions to install the software.

security.com/pro. Extract the setup file and then

2 Click

3 Click Login to login to the software. By default, a password is not required to log into CMS-D3.

Finish to launch CMS-D3.

Click Finish

NOTE: To open CMS-D3 from the desktop, double-click the CMS-D3 icon ( ).

Adding DVRs

Adding a DVR from the local area network (LAN)

Once you open CMS-D3, you can add a DVR.

Prerequisites:

• DVR must have access to the local area network (LAN).

Click Login

CMS-D3 Central Management Software

To add a DVR to CMS-D3:

1 When CMS-D3 opens the firs

t time, the Add Camera Wizard opens. Click Next.

Click Next

NOTE: If the Add Camera does not open, click Help>Open Wizard to manually open it.

2 Click Add online devic

e. The client software scans for DVRs on your network.

Show Online Devices

3 Click your DVR in the list and click Add Selected Device. The Add Device screen opens and

populates the DVR’s IP Address, Port, and the number of channels.

Click your DVR in the list

NOTE: If your DVR does not appear in the list, click Exit>Add Device. Then, enter the local IP

Address of the DVR.

4 Under Devic

e Name, enter a name for your DVR of your choice (e.g. home, business, etc.).

CMS-D3 Central Management Software

5 Under User Name, enter the DVR’s user name (default: admin).

6 Under Pass

word, enter the DVR’s password (default: 000000).

7 Click Add.

Enter a name for your DVR

Enter the DVR’s user name (default: admin)

Enter the DVR’s password (default: 000000)

Click Add

8 Click ImportAll. This adds all DVRs and cameras to the Default group.

9 Click Next then click Finish to complete the Wizard.

Click Import All

CMS-D3 Central Management Software

10 Click Main View.

Click Main View

11 Click and drag Default Group to the display grid. You will be prompted to change the DVR

password.

12 Enter a new 6 character password and click OK.

13 Click and drag the Def

ault Group to the display grid again to view your cameras over the local

network.

Adding a DVR using a DDNS address

If you have DVR systems that have DDNS set up, you can add them to CMS-D3.

Prerequisites

• Create a DDNS account.

• Enter the DDNS information into the DVR locally.

• Port forward the required ports to the router.

CMS-D3 Central Management Software

To add a DVR using a DDNS address:

1 From the Control Panel tab, Click Gr

2 Click Add Device.

oup Device Management.

Click Group Device Management

3 Configure the f

• Device Name: Ent

ollowing:

er a name for your DVR of your choice (e.g. home or office).

• IP Address: Enter the Domain Name from the confirmation email, followed by

.myddns-flir

.com. For example, if your Domain Name/URL Request is tomsmith, enter

tomsmith.myddns-flir.com.

Enter a name for your DVR

Enter Domain Name/URL Request, followed by .myddns.flir.com

Enter DVR’s Client Port (default: 9000)

Enter DVR’s User Name (default: admin)

Enter DVR’s Password (default: 000000)

Click Add

• Port: Enter the DVR’s Client Port (default: 9000).

• User Name: Enter the

• Password: Ent

er the DVR’s Password (default: 000000).

DVR’s User Name (default: admin).

4 Click Add.

5 Click ImportAll. This adds all DVRs and c

ameras to the Default group.

FLIR D3200 Series, D3300 Series, D3332, D3304, D3308 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual