FLIR D3200 Series, D3300 Series, D3332, D3304, D3308 Instruction Manual

...

D3200/D3300 Series

Digital Video Surveillance Recorder

4/8/16/32 960H Real-time View & Record CMS Mobile Apps HDMI

Instruction Manual

English Version 4.0

www.flirsecurity.com/pro

Thank you for purchasing this product. FLIR is committed to providing our customers with a high quality, reliable security solution.

This manual refers to the following models:

• D3200 Series

• D3300 Series

For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:

www.flirsecurity.com/pro

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.

General Precautions

1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning.

3. Do not use this product in humid or wet places.

4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.

5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.

Installation

1. Read and Follow Instructions - All the safety and

operating instructions should be read before the product is operated. Follow all operating instructions.

2. Retain Instructions - The safety and operating

instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the

product and in the operating instructions.

4. Polarization - Do not defeat the safety

purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

5. Power Sources - This product should be operated only

from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets or

extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7. Power-Cord Protection - Power supply cords should

be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8. Surge Protectors - It is highly recommended that the

product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.

9. Uninterruptible Power Supplies (UPS) - Because

this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.

Caution: Maintain electrical safety. Power line

operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

Installation (Continued)

10. Ventilation - Slots and openings in the case are

provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer’s instructions have been followed.

11. Attachments - Do not use attachments unless

recommended by the product manufacturer as they may cause a hazard.

12. Water and Moisture - Do not use this product near

water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

13. Heat - The product should be situated away from heat

sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

14. Accessories - Do not place this

product on an unstable cart, stand, tripod, or table. The product may fall, causing serious damage to the product. Use this product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

15. Camera Extension Cables – Check the rating of

your extension cable(s) to verify compliance with your local authority regulations prior to installation.

16. Mounting - The cameras provided with this system

should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.

17. Camera Installation- Cameras are not intended for

submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

Service

1. Servicing - Do not attempt to service this product

yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

2. Conditions Requiring Service - Unplug this product

from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power supply cord or plug is damaged.

B. If liquid has been spilled or objects have fallen into the product.

C. If the pr

D. If the product has been dropped or the cabinet has been damaged.

E. If the product does not operate normally by

oll

f controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.

F. When the product exhibits a distinct change in performanc

7. Replacement Parts - When replacement parts are

required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire, electric shock, or other hazards.

8. Safety Check - Upon completion of any service or

repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.

oduct has been exposed to rain or water.

owing the operating instructions. Adjust only those

e. This indicates a need for service.

Use

1. Cleaning - Unplug the product from the wall outlet

before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

2. Product and Cart Combination - When product is

installed on a cart, product and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.

3. Object and Liquid Entry - Never push objects of any

kind into this product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.

4. Lightning - For added protection of this product

during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power line surges.

NOTICES

FCC/IC Notice:

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Modification:

Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the device.

Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil peut entraîner l'annulation du droit de l'utilsateur à utiliser l'appareil.

RoHS:

This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB, and PBDE in the European Union.

This product has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.

However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may result in damage to the product, electrical shock and fire hazard injury.

In order to improve the features, functions, and quality of this product, the specifications are subject to change without notice from time to time.

www.flirsecurity.com/pro

iii

Features

4/8/16-channel

• 960H Super-Res (960x480) with real-time recording

• 34% greater resolution than standard D1

• True aspect ratio wide screen format, sharper, non-stretched image

• Looping, HDMI, VGA, Spot outputs

• CMS-D3 remote access SW, multi-site

• Mobile Apps: iPhone®, Android™, iPad®

• Fully PC/Mac compatible

• Pentaplex operation

• 4/8/16-channel: Supports 2x HDD (SATA, 2TB) up to 4TB capacity

• 32-channel: Supports 8x HDD (SATA, 3TB) up to 24TB capacity

• FLIR DDNS service included

• Supports USB 2.0 or eSata back-up

• Auto Port Forwarding wizard for easy remote connection

• Supports RS485 (PTZ), Audio I/O, Alarm I/O

32-channel

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front Panel (4/8/16-Channel). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

D3332 (32-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D3304 (4-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D3308 (8-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

D3316 (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

D3216 (16-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

D3332 (32-Channel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 1: Connect the BNC Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 2: Connect the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 3: Connect the Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Step 4: Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 5: Connect the Power Adapter and Power on the DVR . . . . . . . . . . . . . . . . . . . . . 9

Default System Password & Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Quick Access to System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Setting the Remote Control ID (D3332/D3316 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the On-Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Menu Bar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the Virtual Keyboard and Mini-Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Zoom Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Picture in Picture (PIP) Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configuring Daylight Savings Time (DST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using a NTP Server to set your System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Finding Events in the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Controlling the Time Range of the Playback Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Zoom in Playback Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Viewing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Converting Backed Up Video to AVI Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Enabling and Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring Custom Channel Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the Position of the Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Adjusting Camera Color Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Configuring the Time and Recording Time Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configuring Sequence Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Changing the Video-out Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Restoring the System’s Resolution if you see a Blank Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjusting Menu Transparency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Adjusting the Video Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Adding Privacy Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Creating a Custom Split-screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Pre-recording Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring Backup File Duration (Pack Duration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the Recording Schedule (Continuous, Motion, Alarm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Enabling Audio Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring Recording Quality, Resolution, and Video Frame Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Searching for Video on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Event Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring Network Type: DHCP & Static IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Enabling Auto Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Changing the DVR’s Client and HTTP Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjusting Remote Connectivity Streaming Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting up Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Hard Drive settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Formatting USB Flash Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Formatting eSATA Backup Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Changing Date Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Changing Time Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Changing the System Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Changing Video Output - NTSC & PAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring Menu Time Out and Auto Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding Users & Changing the Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring the "Auto Reboot" feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Upgrading the System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Restoring to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Restarting or Shutting Down the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring System Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Saving Your System Configuration to a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Loading a System Configuration from a USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting up your DVR for Remote Connectivity. . . . . . . . . . . . . . . . . . . . . . . 53

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Accessing your DVR within a local network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Step 1 of 3: Connect your DVR to the Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Step 2 of 3: Obtain the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Step 3 of 3: Connect to the DVR’s Local IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

To connect using the DVR’s local IP address on a PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

To connect to the DVR’s local IP address on a Mac: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Accessing your DVR Remotely over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Step 1 of 4: Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 2 of 4: Create a DDNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Step 3 of 4: Enable DDNS on the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Step 4 of 4: Connect to the DDNS Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

To Connect to the DDNS Address Using the Client Software on PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

To Connect to the DDNS Address Using Safari on Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Remote Viewing Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Taking Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Recording Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Showing / Hiding Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjusting Sub-menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Changing the Save Directory of Screenshots or Recorded Video . . . . . . . . . . . . . . . 64

Changing the Format of Recorded Video (PC Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

vii

Configuring Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Configuring Privacy Zone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Configuring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Configuring the System Substream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configuring Email Notification Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring Motion Detection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring your System to "Beep" During Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Configuring Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring Hard Drive Recording Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring PTZ Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Configuring the System Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Changing the System’s Menu Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Configuring System User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Viewing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Upgrading System Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Event Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Auto-Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

CMS-D3 Central Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing CMS-D3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Adding DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Adding a DVR from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Adding a DVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Main View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Multiple Windows or Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Using PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Remote Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Remote Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Downloading Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Group Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Modifying DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Deleting DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Remotely Configuring DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Creating Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Modifying Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Deleting Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Local Log Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

viii

Backing up Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Enabling Passwords for the Admin Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Adding User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Video Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Opening Backup or Downloaded Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Video Player Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Alarm Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

FLIR Player: Playing Backed up Video on PC . . . . . . . . . . . . . . . . . . . . . . 112

Installing FLIR Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Running FLIR Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

FLIR Player Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

About the Advanced Config menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

FLIR Mac Player: Viewing Backed up Video on Mac . . . . . . . . . . . . . . . . . 114

FLIR Mac Player Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Remote Viewing on Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Mobile Apps: Accessing your DVR Using a Mobile Device . . . . . . . . . . . . 118

Compatible Devices and Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Connecting to your System Using Digi Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Digi Summit Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Using Remote Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Connecting to your System Using Digi SummitHD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Digi Summit Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Using Remote Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Managing Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Connecting to your System Using Digi Summit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Digi Summit Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Remote Playback Mode on Android . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Viewing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Viewing Manual Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Using Device Manager to Manage DVR’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Appendix B: Connecting a PTZ Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Configuring PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Using the PTZ Menu (Local DVR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

PTZ Presets and PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Setting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Selecting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Deleting PTZ Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Starting / Stopping PTZ Cruise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Appendix C: Connecting Additional External Monitors . . . . . . . . . . . . . . 150

Customizing the Channel Arrangement on the External Monitor . . . . . . . . . . . . . . 150

Main and Spot Video Outputs (D3316/D3332 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Configuring the Spot Monitor for Full-Screen or Split-Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Appendix D: Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Appendix E: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Installing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Installing Hard Drives (D3332) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Troubleshooting Remote Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Getting Started

The system comes with the following components:

DVR (DIGITAL VIDEO RECORDER)

REMOTE CONTROL

QUICKSTART GUIDES DOCUMENTATION CD

12V DC POWER SUPPLY*

(may not be exactly as shown)

USB MOUSE

OCTOPUS CABLE ONLY INCLUDED WITH: D3316 (X2) D3332/3216 (X1)

*32-channel models include a built-in power supply and an AC power cable.

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

Front Panel

(4/8/16-Channel)

1 2 3 4 6

1 IR Sensor: IR receiver for the remote control.

LED Indicators:

• PWR: Power LED.

HDD: Hard disk activity LED.

•

2 Menu & Playback Controls

•

: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. : In Playback Mode, press to play / pause video.

•

• In Viewing mode, press to open Search Menu to select playback time.

• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.

• : In Playback Mode, pres

• In Live Viewing Mode, press to stop DVR recording. Password required; does not override scheduled r

• : Press to stop / resume recording. When the channel displays a red box with the letter "C", the channel is r

• Menu / Esc: Opens the syst

3 Channel Controls:

Ch1 ~ Ch0: Pres

•

• (16-Channel models) To access channels 10 and greater: Pres channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.

: In Live Viewing Mode, press repeatedly to switch between Split-screen Viewing modes.

•

ecording.

s to view channel in Full-screen View.

s to stop video playback.

em menu. In menus, press to go back / exit menus.

s 0 for channel 10 or 1+0 for

4 Navigation Buttons:

: Press to move cursor up.

•

: Press to move cursor down.

•

: Press to move cursor left.

•

: Press to move cursor right.

•

5 PTZ/

• Within system menus: Pr

• To open the System Information window: In Liv

• To open PTZ Controls: In Liv

6 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmwar

e updates.

ess to confirm a selection.

e Viewing mode, press once.

e Viewing Mode, press once and release then press and hold.

D3332

(32-Channel)

1 LED Indicators:

• PWR: Power LED.

HDD: Hard disk activity LED.

•

2 IR Sensor:

3 Ch1 ~ Ch0: Pres

Press 0 for channel 10 or 1+0 for channel 10, 1+1 for channel 11, 1+2 for channel 12, etc.

4 CH-/CH+: Pres

7 Menu & Playback Controls

: Press to open split-screen view. Press multiple times to select split-screen mode.

: Press to start/stop Sequence Mode.

•

: In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. : In Playback Mode, press to play / pause video.

•

• In Viewing mode, press to open Search Menu to select playback time.

• : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.

• : In Playback Mode, pres

• In Live Viewing Mode, press to stop DVR recording. Password required; does not override

• : Press to stop / resume recording. When the channel displays a red box with the letter "C", the channel is r

• Menu / Esc: Opens the syst

IR rec

scheduled r

eiver for the remote control.

s to view channel in Full-screen View. To access channels 10 and greater:

s to select previous/next channel.

s to stop video playback.

ecording.

em menu. In menus, press to go back / exit menus.

1098765321

8 Navigation Buttons:

•

: Press to move cursor up. : Press to move cursor down.

•

: Press to move cursor left.

•

: Press to move cursor right.

•

9 PTZ/

• Within system menus: Pr

• To open the System Information window: In Liv

• To open PTZ Controls: In Liv

• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmwar

e updates.

ess to confirm a selection.

e Viewing mode, press once.

e Viewing Mode, press once and release then press and hold.

Rear Panel

D3304 (4-Channel)

2 3 4 5

9 10

D3308 (8-Channel)

3 4 5

9 10

1 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

2 Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered

microphones (not included).

3 Video Input: Connect BNC camer

4 Video Output: BNC output for e

5 VGA: Connect a VG

6 PTZ / Alarm Block

A monitor (not included) to view the system interface.

: Connect compatible PTZ cameras (not included) or alarm devices (not

included).

7 IR-EXT: Service onl

y; not supported.

8 Loop Out: BNC outputs to c

9 Audio Output: BNC output for 1 audio channel (e.g. speak

10 HDMI: Connect to a HDMI-c

interface.

11 LAN: Connect a CA

T 5 RJ45 Ethernet cable for local and remote connectivity.

as.

xternal monitor.

onnect each channel to a Loop Out monitor.

ers).

ompatible TV or monitor (not included) to view the system

12 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmware updates.

13 DC12V: Connect the included AC po

14 On / Off Switch: Turns the D

VR on or off.

wer adapter.

D3316 (16-Channel)

1 Video Input: Connect BNC cameras.

2 Video Out: BNC outputs for external or spot monitors.

3 Loop Out (CH1~16): Connect included Octopus c

monitors.

4 Audio In (CH1~16): Connect included Octopus c

included) or self-powered microphones (not included).

able to connect channels to Loop Out

able to connect audio-enabled cameras (not

10 11 12 13 14

5 LAN: Connect a CA

T 5 RJ45 Ethernet cable for local and remote connectivity.

6 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

7 On / Off Switch: Turns the D

8 Audio Out: BNC output for 2 audio channels (e.g. speak

9 IR-EXT: Service onl

y; not supported.

10 HDMI: Connect to a HDMI-c

VR on or off.

ers).

ompatible TV or monitor (not included) to view the system

interface.

11 VGA: Connect a VG

A monitor (not included) to view the system interface.

12 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmwar

13 PTZ / Alarm Block: Connect c

e updates.

ompatible PTZ cameras (not included) or alarm devices (not

included).

14 DC12V: Connect the included AC po

wer adapter.

Rear Panel

D3216 (16-Channel)

1 2 3 4 5 6 7

119 12 13 14 158 10

1 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

2 Audio Input: BNC inputs for audio-enabled cameras (not included) or self-powered

microphones (not included).

3 Video Input: Connect BNC camer

4 Video Output: BNC output for e

5 VGA: Connect a VG

6 PTZ / Alarm Block

A monitor (not included) to view the system interface.

: Connect compatible PTZ cameras (not included) or alarm devices (not

as.

xternal monitor.

included).

7 IR-EXT: Service onl

8 Loop Out 5~16: Connect Octopus c

9 Loop Out 1~4: BNC outputs to c

10 Audio Out: BNC output for 1 audio channel (e.g. speak

11 HDMI: Connect to a HDMI-c

y; not supported.

able to connect channels 5~16 to a Loop Out monitor.

onnect channels 1~4 to a Loop Out monitor.

ers).

ompatible TV or monitor (not included) to view the system

interface.

12 LAN: Connect a CA

T 5 RJ45 Ethernet cable for local and remote connectivity.

13 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup

or firmwar

e updates.

14 DC12V: Connect the included AC po

15 On / Off Switch: Turns the D

wer adapter.

VR on or off.

D3332 (32-Channel)

1 2 3 4 5

Rear Panel

131415

1011

1 Video Input: Connect BNC cameras.

2 Video Output: BNC output for e

xternal or spot monitors.

3 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup.

4 IR-EXT

: Service onl

5 AC Input: Connect the included A

6 On / Off Switch: Turns the D

7 PTZ / Alarm Block

y; not supported.

C power cable.

VR on or off.

: Connect compatible PTZ cameras (not included) or alarm devices (not

included).

8 Not supported

9 VGA: Connect a VG

10 LAN: Connect a CA

A monitor (not included) to view the system interface.

T 5 RJ45 Ethernet cable for local and remote connectivity.

• USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmwar

e updates.

11 HDMI: Connect to a HDMI-c

interface.

12 Audio In 5~16: Connect Octopus c

self-powered microphones (not included) to channels 5 through 16.

13 Audio Out: BNC output for 2 audio channels (e.g. speak

14 Line in: Service onl

y; not supported.

15 Audio In: BNC inputs for audio-enabl

(not included) connected to channels 1 through 4.

16 Loop Out 1~16: BNC outputs to c

ompatible TV or monitor (not included) to view the system

able to connect audio-enabled cameras (not included) or

ers).

ed cameras (not included) or self-powered microphones

onnect channels 1~16 to a Loop Out monitor.

Basic Setup

Step 1: Connect the BNC Cameras

• Connect BNC cameras to the Video Input ports on the rear panel of the DVR.

8-channel model shown

Video Input

Step 2: Connect the Mouse

• Connect a USB mouse (included) to one of the USB ports.

8-channel model shown

Step 3: Connect the Ethernet Cable

• Connect an ethernet cable (not included) to the LAN port on the rear panel of the DVR. Connect the other end of the ethernet cable to a router on your network.

8-channel model shown

Connect ethernet cable

LAN port

USB port

Basic Setup

Step 4: Connect the Monitor

• Connect an HDMI cable (not included) from the HDMI port to the TV or monitor (recommended) OR;

• Connect a VGA cable (not included) from the VGA port to the monit

8-channel model shown

HDMI

or.

VGA

Step 5: Connect the Power Adapter and Power on the DVR

• Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector.

• Turn the power switch to I to turn on the D

VR. At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

8-channel model shown

DC 12V port

Default System Password & Port Numbers

By default, the system user name is admin and the password is

000000. Passwords are enabled by default and are required to

access the Menu Bar or Main Menu. It is essential that you create your own password. For details, see “Managing Passwords” on page 31.

• The system requires a user name and password to log in to the system remotely using a computer or mobile device.

• ALL the syst

em port numbers below must be port forwarded on your router to log in to your

system over the Internet or an internal network (LAN).

Basic Setup

Local DVR user name and password:

• Username: admin / Pas

sword: 000000

Default ports for remote access:

• Port 80 (HTTP port)

• Port 9000 (Client port)

Remote connectivity (LAN & Internet) to the DVR:

• User Name: admin

• Password: 000000

Quick Access to System Information

• To quickly open a window that displays vital system information, press the PTZ / button on the front panel of the system.

PTZ button

Mouse Control

The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the rear panel of the DVR.

8-channel model shown

Mouse Control

USB port

1 Use the mouse buttons to perform the following:

• Left-Button: Click to sel During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen; double-click the channel again to return to Split-screen View

2 Right-Button:

• Click to open the Menu Bar (see “Using the Menu Bar” on page 15).

• In menus, use the right-button to go back / exit menus.

3 Scroll-Wheel: No function.

ect a menu option.

1 2

Remote Control

1 REC: Press to resume recording after recording has been

stopped.

• SEARCH: Pres

s to open the Search menu.

NOTE: On D3332 and D3316, this button c

for remote control. For details, see “Setting the Remote Control ID (D3332/D3316 Only)” on page 13.

• Number Keys (1-0): In Liv the desired channel in Full-screen view. Press 1+0 for channel 10, 1+1 for channel 11, etc.

• 0: Pr

• Display Mode: In Live Vie

• 2x2 / 3x3 / 4x4: In Live Vie

• AUT

2 Navigation Cursor

• ENTER: In menus, pres

3 MENU/ESC

press to go back / exit menu.

• MUTE: In Liv

• PIP: In Live Vie

4 Playback Controls

• FWD: In Playback Mode, pres

• REW: In Playback Mode, pres

• PLAY: In Playback Mode, press to play / pause video.

• STOP: In Playback Mode, press to pause playback.

ess 0 three times to show the mouse cursor on the

BNC monit

switch through split-screen viewing modes.

corresponding Split-screen View. Press repeatedly to change channels shown in split-screen.

O: Press to start / stop Sequence Mode.

• In Live Viewing Mode, press to access System Information.

/ un-mute audio.

Picture (PIP) 1X1 or twice to open PIP 1X2. Mouse is requir

fast forward speed.

• In Liv

• In Liv scheduled r

or or the monitor connected with HDMI / VGA.

s: Press to navigate menus.

s to open the system menu. In menus,

: Pres

e Vie

wing and Playback Modes, press to mute

wing Mode, press once to open Picture in

ed to change channels shown in PIP.

e Viewing Mode, press to open the Record Search Menu.

e Viewing Mode, press to stop recording. Password required; does not override

ecording.

e Viewing Mode, press to open

wing Mode, press repeatedly to

wing Mode, press to open the

s to confirm selections.

s to fast forward / increase

s to rewind / increase rewind speed.

ontrols ID function

PTZ Controls:

• Z+/Z- : Adjust camera Zoom

• F+/F- : Adjust camera Focu

• I+/I-: Adjust camera Iris.

• PTZ: Opens the PTZ menu.

Remote Control

• SLOW: In Playback Mode, press to play video in slow motion. Press repeatedly to change slow motion playback speed.

• PAUSE/FRAME: In Playback Mode, press to pause. Press repeatedly to view recordings frame

ame.

by fr

Setting the Remote Control ID (D3332/D3316 Only)

If you have more than one DVR, you can use the ID function to pair the remote control with a specific DVR.

To pair the remote control:

1 On the DVR, right-click t

2 Enter the DVR user name (default: admin) and password (default: 000000).

3 Click

4 Under System ID, ent

5 Click Apply to save your settings. Right-click repeatedly to return to live view.

6 On the remot

System>Contr

e control press ID, then press the ID number you entered in step 4 and press

Enter to confirm.

o open the menu bar and click .

ol Device.

er the desired ID number.

NOTE: You do not need to enter 0’s in the ID for unused digits. For example, if the ID is "004,"

ess ID>4>Enter.

Using the On-Screen Display

Use the system’s graphical on-screen display to navigate menus and configure options and settings.

1. Date & Time

1 Date & Time: Displays the date and time on the system

2 Record Status: Displays the current recording status of the system: C=continuous (normal

recording); M=motion recording; A=alarm recording.

3 Channel number / Channel title: Displays channel number or channel title. T

channel number to a title, see “Configuring Custom Channel Names” on page 35.

2. Record Status

3. Channel number / Channel Title

o rename the

Tip: If you can’t see your mouse cursor on screen:

You may have switched output modes from VGA/HDMI to BNC. By default, the DVR outputs to VGA/HDMI mode. To change the video output, press 0 three times on the remote control.

Using the On-Screen Display

Using the Menu Bar

The Menu Bar allows you to access the Main Menu and control basic functions of the DVR.

To access the Menu Bar:

1 Right-click or mov

e the mouse cursor to the bottom of the screen to access the Menu Bar.

Main Menu

Lock

Split screen

PTZ

Start / Stop PTZ Cruise

Zoom

Search Menu

PIP1X1

Sequence

Start/Stop Recording

PIP1X2

Volume

Menu Bar Icons

• Main Menu: Opens the Main Menu.

• Lock: Click to l unless passwords are enabled.

• Split Screen buttons: Sel

• PTZ: Opens the PTZ contr

• Start / Stop PTZ Cruise: Start or s

• Zoom: Opens digital zoom. Mus

• Record Search: Opens the DVR Search Menu. This allows you to search for video recorded on the D

VR.

• Start / Stop Recording: Start or s not override scheduled recording.

• Start / Stop SEQ: Start or s between channels every few seconds.

• PIP 1X1: Enable Pictur

• PIP 1X2: Enable Pictur

• Volume: Adjust the DVR volume (audio-capable cameras required, not included).

ock the Main Menu unless the password is entered. Lock icon is not visible

ect split-screen layout.

ols.

top the PTZ cruise function.

t be in Full-screen / Live Viewing Mode.

top DVR recording on all channels. Password required; does

top Sequence Mode. In Sequence Mode, DVR automatically switches

e in Picture Mode with 1 camera in full screen and 1 in a small window. e in Picture Mode with 1 camera in full screen and 2 in small windows.

Using the On-Screen Display

Using the Virtual Keyboard and Mini-Keyboard

You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date.

To use the Virtual Keyboard:

1 Using the mouse, click on an option or field, such as the User ID and P

passwords are enabled).

• The Virtual Keyboard opens.

sword fields (if

Virtual Keyboard

• Click Shift to switch between upper and lowercase letters.

• Click

• Click Enter to ent

• Click ESC to cl

to move the cursor between letters.

to backspace/delete.

er your selection.

ose the virtual keyboard.

To use the Virtual Mini-Keyboard:

1 Using the mouse, click on an option or field, such as the Time or Date fields.

• The Virtual Mini-Ke

Virtual Mini-Keyboard

yboard opens.

• Click to go back to the previous option.

• Click

to enter your selection.

Using the On-Screen Display

Using the Zoom Mode

Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation.

To use the Zoom Mode:

1 In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click

the channel if y

2 Right-click to open the Menu Bar and select the Zoom button ( ). A Zoom icon appears on

the screen.

ou are in a Split-screen View).

3 Click and drag on the ar

ea of the screen you would like to enlarge. The image zooms in on the

selected area.

Click and drag to zoom in on an area

Zoom icon

Click and drag inside the box to move the zoom area

Right-click to exit and select a different zoom area

• The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area.

• Click inside the box and drag to move the zoom area.

• Right-click to exit and select a different zoom area. Right-click again to exit Zoom Mode and

eturn t

o Live Viewing Mode.

Using the On-Screen Display

Using Picture in Picture (PIP) Mode

Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels.

To use Picture in Picture Mode:

1 Right-click t

o open the Menu Bar and sel

ect the PIP1X1 button ( ) or PIP1X2 button ( ). PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full screen and 2 other channels.

Click inside the main viewing area to change the full-screen channel

Click inside the white bar and drag to move the smaller channels

Click inside the smaller channels to change the channel

• Picture in Picture Mode opens.

• To change the full-screen channel, click anywhere in the main viewing area.

• To change the smaller channels, click inside the channel.

• To move the smaller channels around the screen, click inside the white bar and drag.

• Right-click to exit and return to Live Viewing Mode.

+ 147 hidden pages

FLIR D3200 Series, D3300 Series, D3332, D3304, D3308 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual