FLIR Quasar Gen III, CP-6302 User And Installation Manual

Quasar Gen III
User and Installation Guide
CP-6302
Ver. 1 September 7, 2017
i
Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR Systems, Inc. and/or its subsidiaries. All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners. This product is protected by patents, design patents, patents pending, or design patents pending. The contents of this document are subject to change.
FLIR Systems, Inc. 6769 Hollister Avenue Goleta, California 93117 USA Phone: 888.747.FLIR (888.747.3547) International: +1.805.964.9797
For technical assistance, please call us at +1.888.388.3577 or visit the Service & Support page at www.flir.com/security.
Important Instructions and Notices to the User: Modification of this device without the express authorization of FLIR Commercial Systems, Inc. may void the user’s authority under FCC rules to operate this device.
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Proper Disposal of Electrical and Electronic Equipment (EEE)
The European Union (EU) has enacted Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE), which aims to prevent EEE waste from arising; to encourage reuse, recycling, and recovery of EEE waste; and to promote environmental responsibility.
In accordance with these regulations, all EEE products labeled with the “crossed out wheeled bin” either on the product itself or in the product literature must not be
disposed of in regular rubbish bins, mixed with regular household or other commercial waste, or by other regular municipal waste collection means. Instead, and in order to prevent possible harm to the environment or human health, all EEE products (including any cables that came with the product) should be responsibly discarded or recycled.
To identify a responsible disposal method nearby, please contact the local waste collection or recycling service, the original place of purchase or product supplier, or the responsible government authority in the area. Business users should contact their supplier or refer to their purchase contract.
Document History
Version
Date
Comment
Ver. 1
September 7, 2017
Initial FLIR release
September 7, 2017
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Table of Contents

Table of Contents
1. Document Scope and Purpose ..................................................................................... 1
2. Overview ...................................................................................................................... 7
Features ............................................................................................................... 82.1
Package Contents ................................................................................................. 92.2
3. Introduction to the Quasar IR PTZ Camera ................................................................. 11
Camera Dimensions ............................................................................................. 113.1
Camera Connectors .............................................................................................. 123.2
Connecting the Unit to the Network .................................................................... 143.2.1
Connecting Power to the Camera ....................................................................... 143.2.2
4. System Requirements ................................................................................................. 15
5. Installation .................................................................................................................. 17
Waterproofing the Camera Cables .......................................................................... 175.1
Initial Camera Configuration ................................................................................... 185.2
6. Using DNA to Access the Camera ............................................................................... 21
7. Configuring Communication Settings ......................................................................... 23
8. Adjusting and Framing-Up the Camera View ............................................................. 27
9. Configuration and Operation ...................................................................................... 29
Browser-Based Viewer Introduction ........................................................................ 299.1
Live Screen .......................................................................................................... 319.2
System Tab ......................................................................................................... 349.3
System ........................................................................................................... 359.3.1
Security .......................................................................................................... 369.3.2
Network ........................................................................................................... 439.3.3
Events Setup ................................................................................................... 519.3.4
Edge Recording ............................................................................................... 629.3.5
Motion Detection .............................................................................................. 679.3.6
Schedule ......................................................................................................... 699.3.7
File Location .................................................................................................... 709.3.8
Maintenance .................................................................................................... 709.3.9
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Import/Export ....................................................................................................... 779.4
Streaming Tab ..................................................................................................... 779.5
Video Configuration .......................................................................................... 789.5.1
Video Rotation ................................................................................................. 939.5.2
Video Text Overlay ........................................................................................... 949.5.3
Video OCX Protocol .......................................................................................... 959.5.4
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Table of Contents
Table of Contents
Audio .............................................................................................................. 969.5.5
Camera Tab ......................................................................................................... 979.6
Exposure Screen ............................................................................................. 989.6.1
Picture Adjustment ......................................................................................... 1039.6.2
Advanced Picture Settings .............................................................................. 1049.6.3
IR Function .................................................................................................... 1069.6.4
Misc. Screen ................................................................................................. 1079.6.5
PTZ Tab ............................................................................................................. 1099.7
Preset ........................................................................................................... 1109.7.1
Pattern .......................................................................................................... 1109.7.2
Auto Pan ....................................................................................................... 1119.7.3
Sequence ...................................................................................................... 1129.7.4
Home ............................................................................................................ 1139.7.5
Tilt Range ...................................................................................................... 1139.7.6
Privacy Mask ................................................................................................. 1149.7.7
PTZ Setting .................................................................................................... 1159.7.8
RS485 ........................................................................................................... 1169.7.9
Log Out ............................................................................................................. 1169.8
10. Appendices ............................................................................................................... 117
Technical Specifications ...................................................................................... 11810.1
Internet Security Settings .................................................................................... 12210.2
Install UPnP Components ................................................................................... 12410.3
Installing and Deleting the Web Player ................................................................. 12610.4
Connecting Leads to a Spring Clamp Terminal Block ............................................. 12810.5
Deleting Temporary Internet Files ......................................................................... 12910.6
Camera and Mounting Accessories ...................................................................... 13010.7
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Document Scope and Purpose

Note:
This document is intended for use by technical users who have a basic understanding of CCTV camera/video equipment and LAN/WAN network connections.
Remarque:
Ce document est destiné aux utilisateurs techniciens qui possèdent des connaissances de base des équipements vidéo/caméras de télésurveillance et des connexions aux réseaux LAN/WAN.
Warning:
Installation must follow safety, standards, and electrical codes as well as the laws that apply where the units are being installed.
Avertissement:
L'installation doit respecter les consignes de sécurité, les normes et les codes électriques, ainsi que la législation en vigueur sur le lieu d'implantation des unités.
DIsclaimer
Users of FLIR products accept full responsibility for ensuring the suitability and considering the role of the product detection capabilities and their limitation as they apply to their unique site requirements.
FLIR Systems, Inc. and its agents make no guarantees or warranties to the suitability for the users’ intended use. FLIR Systems, Inc. accepts no responsibility for improper use or incomplete security and safety measures.
Failure in part or in whole of the installer, owner, or user in any way to follow the prescribed procedures or to heed WARNINGS and CAUTIONS shall absolve FLIR and its agents from any resulting liability.
Specifications and information in this guide are subject to change without notice.
Avis de non-responsabilité
Il incombe aux utilisateurs des produits FLIR de vérifier que ces produits sont adaptés et d'étudier le rôle des capacités et limites de détection du produit appliqués aux exigences uniques de leur site.
FLIR Systems, Inc. et ses agents ne garantissent d'aucune façon que les produits sont adaptés à l'usage auquel l'utilisateur les destine. FLIR Systems, Inc. ne pourra être tenu pour responsable en cas de mauvaise utilisation ou de mise en place de mesures de sécurité insuffisantes.
Le non respect de tout ou partie des procédures recommandées ou des messages d'AVERTISSEMENT ou d'ATTENTION de la part de l'installateur, du propriétaire ou de l'utilisateur dégagera FLIR Systems, Inc. et ses agents de toute responsabilité en résultant.
Les spécifications et informations contenues dans ce guide sont sujettes à modification sans préavis.
1 Document Scope and Purpose
The purpose of this document is to provide instructions and installation procedures for physically connecting the CP-6302 IR PTZ camera. After completing the physical installation, additional setup and configurations are required before video analysis and detection can commence.
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Document Scope and Purpose
A Warning is a precautionary message that indicates a procedure or condition where there are potential hazards of personal injury or death.
Avertissement est un message préventif indiquant qu'une procédure ou condition présente un risque potentiel de blessure ou de mort.
A Caution is a precautionary message that indicates a procedure or condition where there are potential hazards of permanent damage to the equipment and or loss of data.
Attention est un message préventif indiquant qu'une procédure ou condition présente un risque potentiel de dommages permanents pour l'équipement et/ou de perte de données.
A Note is useful information to prevent problems, help with successful installation, or to provide additional understanding of the products and installation.
Une Remarque est une information utile permettant d'éviter certains problèmes, d'effectuer une installation correcte ou de mieux comprendre les produits et l'installation.
A Tip is information and best practices that are useful or provide some benefit for installation and use of FLIR products.
Un Conseil correspond à une information et aux bonnes pratiques utiles ou apportant un avantage supplémentaire pour l'installation et l'utilisation des produits FLIR.
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Document Scope and Purpose
General Cautions and Warnings
This section contains information that indicates a procedure or condition where there are potential hazards.
SAVE ALL SAFETY AND OPERATING INSTRUCTIONS FOR FUTURE USE.
Although the unit is designed and manufactured in compliance with all applicable safety standards, certain hazards are present during the installation of this equipment.
To help ensure safety and to help reduce risk of injury or damage, observe the following:
Précautions et avertissements d'ordre général
Cette section contient des informations indiquant qu'une procédure ou condition présente des risques potentiels.
CONSERVEZ TOUTES LES INSTRUCTIONS DE SÉCURITÉ ET D'UTILISATION POUR POUVOIR VOUS Y RÉFÉRER ULTÉRIEUREMENT.
Bien que l'unité soit conçue et fabriquée conformément à toutes les normes de sécurité en vigueur, l'installation de cet équipement présente certains risques.
Afin de garantir la sécurité et de réduire les risques de blessure ou de dommages, veuillez respecter les consignes suivantes:
Caution:
·
The unit’s cover is an essential part of the product. Do not open or remove it.
·
Never operate the unit without the cover in place. Operating the unit without the cover poses a risk of fire and shock hazards.
·
Do not disassemble the unit or remove screws. There are no user serviceable parts inside the unit.
·
Only qualified trained personnel should service and repair this equipment.
·
Observe local codes and laws and ensure that installation and operation are in accordance with fire, security and safety standards.
Attention:
·
Le cache de l'unité est une partie essentielle du produit. Ne les ouvrez et ne les retirez pas.
·
N'utilisez jamais l'unité sans que le cache soit en place. L'utilisation de l'unité sans cache présente un risque d'incendie et de choc électrique.
·
Ne démontez pas l'unité et ne retirez pas ses vis. Aucune pièce se trouvant à l'intérieur de l'unité ne nécessite un entretien par l'utilisateur.
·
Seul un technicien formé et qualifié est autorisé à entretenir et à réparer cet équipement.
·
Respectez les codes et réglementations locaux, et assurez-vous que l'installation et l'utilisation sont conformes aux normes contre l'incendie et de sécurité.
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Document Scope and Purpose
Caution:
·
Do not drop the camera or subject it to physical shock.
·
Do not touch sensor modules with fingers. If cleaning is necessary, use a clean cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.
·
Do not aim the camera lens at strong light, such as the sun or an incandescent lamp, which can seriously damage the camera.
·
Make sure that the surface of the sensor is not exposed to a laser beam, which could burn out the sensor.
·
If the camera will be fixed to a ceiling, verify that the ceiling can support more than 112 newtons (112-N) of gravity, or over three times the camera’s weight.
·
The camera should be packed in its original packing if it is reshipped.
Caution: To avoid damage from overheating or unit failure, assure that there is sufficient temperature regulation to
support the unit’s requirements (cooling/heating). Operating temperature should be kept within the range indicated in the Technical Specifications section.
Attention:
Afin d'éviter tout dommage dû à une surchauffe ou toute panne de l'unité, assurez-vous que la régulation de température est suffisante pour répondre aux exigences de l'unité (refroidissement/chauffage). La température de fonctionnement doit être maintenue dans l'intervalle indiqué dans la section Spécifications Techniques.
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Document Scope and Purpose
Site Preparation
There are several requirements that should be properly addressed prior to installation at the site. The following specifications are requirements for proper installation and operation of the unit:
·
Ambient Environment Conditions: Avoid positioning the unit near heaters or heating system outputs. Avoid exposure to direct sunlight. Use proper maintenance to ensure that the unit is free from dust, dirt, smoke, particles, chemicals, smoke, water or water condensation, and exposure to EMI.
·
Accessibility: The location used should allow easy access to unit connections and cables.
·
Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit’s cables or power cords.
·
Ample Air Circulation: Leave enough space around the unit to allow free air circulation.
·
Cabling Considerations: Units should be placed in locations that are optimal for the type of video cabling used between the unit and the cameras and external devices. Using a cable longer than the manufacturer’s specifications for optimal video signal may result in degradation of color and video parameters.
·
Physical Security: The unit provides threat detection for physical security systems. In order to ensure that the unit cannot be disabled or tampered with, the system should be installed with security measures regarding physical access by trusted and un-trusted parties.
·
Network Security: The unit transmits over IP to security personnel for video surveillance. Proper network security measures should be in place to assure networks remain operating and free from malicious interference. Install the unit on the backbone of a trusted network.
·
Electrostatic Safeguards: The unit and other equipment connected to it (relay outputs, alarm inputs, racks, carpeting, etc.) shall be properly grounded to prevent electrostatic discharge.
The physical installation of the unit is the first phase of making the unit operational in a security plan. The goal is to physically place the unit, connect it to other devices in the system, and to establish network connectivity. When finished with the physical installation, complete the second phase of installation, which is the setup and configuration of the unit.
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Overview

Caution:
If you are using FLIR’s Latitude VMS, we recommend that you configure the camera’s settings via the AdminCenter. This is because the camera’s web-based interface might be overwritten by Latitude settings. Refer to the Latitude online help for information regarding configuring camera settings.
Attention:
Si vous utilisez le logiciel de gestion de vidéo Latitude de FLIR, nous vous conseillons de configurer les paramètres de la caméra via l'AdminCenter. En effet, l'interface Internet de la caméra peut être remplacée par les paramètres Latitude. Veuillez consulter l'aide en ligne Latitude pour de plus amples informations sur la configuration des paramètres de la caméra.
2 Overview
The Quasar Gen IIII CP-6302 IR Pan/Tilt/Zoom (PTZ) camera provides real-time video with high-definition quality at Full HD 1080p. The camera features IR illumination up to 200 meters (656 feet), gyro-based electronic image stabilization, servo feedback for precise preset positioning, and True Shutter Wide Dynamic Range at frames rates up to 50/60 fps. With 10x digital zoom, 30x optical zoom, and high-speed PTZ functionality, the Quasar Gen IIII CP-6302 can quickly cover a wide monitoring area with a high level of detail.
Up to four streams can be run simultaneously with H.265, H.264 or MJPEG compression, providing an ideal solution when differing levels of image quality are required. The camera can increase frame rate and level of detail when events are triggered. In addition, FLIR's adaptive streaming algorithms provide the highest image quality with the lowest bandwidth and storage requirements.
CP-6302 IR PTZ Camera
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Overview
·
10x digital zoom and 30x optical zoom
·
1/2.8” Sony Progressive scan CMOS sensor
·
Four encoder streams
·
Low-lux mode
·
True day/night (ICR)
·
PTZ tracking
·
Infrared LED illuminator
·
IR coverage up to 200m
·
IR illumination adjusted by zoom ratio
·
White Balance, Backlight Compensation, and WDR
·
2DNR/3DNR/ColorNR
·
Up to 50/60 fps frame rate
·
Built-in web application/web server
·
HTTP streaming MJPEG
·
H.265, H.264 and MJPEG compression
·
Two-way audio
·
4 alarm input driven events
·
2 relay output actions on alarm
·
Edge motion detection
·
Electrical Image Stabilizer
·
Six exposure modes
·
Detection event driven alarms
·
Remote firmware upgrade
·
Dual HTTP notification server support (up to two servers)
·
FTP upload (up to two locations)
·
Upload alarm images to FTP
·
Send images on alarm to e-mail
·
E-mail SMTP alarm notification (up to two e-mails)
·
Up to 128GB microSDXC recording support
·
Record snapshots to SD card/ microSDXC card or NAS on alarm
·
Sequential snapshot numbering
·
SNMP v1/v2/v3 and SNMP traps
·
20 privacy masks
·
ONVIF support
·
RTSP support
·
Per-user permissions
·
Security IP restricted access allow/deny list
·
Multiple users
·
Group permissions
·
UPnP support
·
Vandal-proof IP66 enclosure
·
Built-in heater
·
Servo motor for precise positioning and preset location
·
Supports PoE++, 12VDC, and 24VAC
·
Analog, IP and RS-485 output connections

2.1 Features

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Overview
Camera Body
Hard Ceiling Mount
M4 Screw with Rubber Gasket
2-Pin 12VDC Power
Terminal Block
3-Pin 24VAC Power
Terminal Block
14-Pin Alarm/Audio I/O
Terminal Block
Quick Installation Guide
Note:
The self-tapping screws are mainly for softer substrate/material installation such as wood. For other installation materials such as cement ceilings, it is necessary to pre-drill and use plastic anchors before fastening the supplied self-tapping screws into the wall.
2.2 Package Contents
Before proceeding, check that the box contains the items listed here. If any item is missing or has defects, do not install or operate the product. Contact your dealer for assistance.
Related Documentation
·
CP-6302 Installation Manual
·
CP-6302 Quick Installation Guide
·
DNA 2.1 User Manual

Package Contents

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Introduction to the Quasar IR PTZ Camera

Front View
Side View
3 Introduction to the Quasar IR PTZ
Camera
This chapter provides information about the camera hardware for reference before installation. The connectors included on the camera’s system cable are described.
·

Camera Dimensions

·
Camera Connectors
3.1 Camera Dimensions
Following are the camera’s dimensions.
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Introduction to the Quasar IR PTZ Camera
Connector Locations
Callout
Description/Label
Comments
1
DC12V IN
12VDC two-pin terminal block connector. See pin assignment below.
The 12VDC connector and 24VAC connector cannot be used at the
same time.
2
LAN
RJ45 connector for 10/100 Mbps Network and PoE++ (IEEE 802.3bt) connections.
3
AC24V IN
24VAC three-pin power terminal block. See pin assignment below.
The 12VDC connector and 24VAC connector cannot be used at the
same time.
4
DEFAULT
Factory default reset button. Press the button for at least 20 seconds to restore factory defaults.
5
AUDIO/ALARM OUT/ALARM IN/ RS485
14-pin terminal block for I/O and RS-485 connections. See pin assignment below. 6
VIDEO
BNC connector for analog video output.
7
SD card slot
Insert an SD card or microSDXC card with adapter (not supplied) to store video clips and snapshots.
Do not remove the card when the camera is powered on. It is not recommended to record 24/7 continuously. Refer to the card manufacturer for card stability and life expectancy.

3.2 Camera Connectors

Following are an illustration and explanation of the connectors located on the PTZ camera’s connector panel.
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Introduction to the Quasar IR PTZ Camera
Note:
This camera features Zero Downtime Power Switching (ZDT). When the 12VDC connector and RJ45 port are connected simultaneously, the power input is from the 12VDC connector. If the 12VDC power fails, the camera switches power to the RJ45 port until the 12VDC power source is restored.
Power Connector
Pin
Definition
1
AC 24L
2
Ground
3
AC 24N
Alarm Connector
Pin
Definition
Pin
Definition
Pin
Definition
1
Audio-Out
6
Alarm-Out B2
11
Alarm-In 2
2
Ground (Audio I/O)
7
RS-485 D+
12
Alarm-In 1
3
Alarm-Out A1
8
RS-485 D-
13
Ground (Alarm I/O and RS-485)
4
Alarm-Out A2
9
Alarm-In 4
14
Audio-In
5
Alarm-Out B1
10
Alarm-In 3
For safety reasons, the camera includes a safety lanyard ring which should be connected to the safety lanyard coming from the pendant.
Safety Lanyard Connections
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Introduction to the Quasar IR PTZ Camera
A steady green link LED indicates a good network connection.
The yellow activity LED flashes to indicate network activity.
Note:
An Ethernet crossover cable might be needed when connecting the camera directly to the PC.
Note:
An ITE PoE injector should be connected only to a PoE network inside a building and not routed outside the building.

3.2.1 Connecting the Unit to the Network

A Cat 5 or Cat 6 Ethernet cable is recommended for network connection. To ensure transmission quality, cable length should not exceed 100 meters (328 feet). Connect one end of the Ethernet cable to the RJ45 connector of the system cable. Plug the other end of the cable into the network switch or PC. Check the status of the link and the activity LEDs. If the LEDs are unlit, check the LAN connection.

3.2.2 Connecting Power to the Camera

The camera is powered by a PoE++ (802.3bt), 24VAC, or 12VDC power source (not included in the package).
·
If using an external power supply, connect the power leads or three-pin power terminal block to the power supply.
·
If using PoE++, make sure that a Power Sourcing Equipment (PSE) device is used in the network.
Make sure the camera’s power cable is properly connected. All electrical work must be performed in accordance with local regulatory requirements.
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System Requirements

Item
Minimum System Requirement
Personal Computer
Minimum: Intel® CoreTM i5-2430M, 2.4 GHz; 2GB RAM or more Recommended: Intel® CoreTM i7-870, 2.93 GHz; 8GB RAM
Operating System
Windows Server 2012; Windows 7, 8, 8.1, and 10
Web Browser
Microsoft Internet Explorer 10 and above (32-bit version). IE 11 is recommended.
Network Card
10BaseT (10 Mbps) or 100Base-TX (100 Mbps)
Viewer
ActiveX control plug-in for Microsoft IE
4 System Requirements
To access the camera via a web browser, ensure that your PC has the proper network connection and meets system requirements as described below.
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5 Installation
Note:
For detailed information about installation accessories and their installation, refer to the CP-6302 Installation Manual.

Waterproofing the Camera Cables

Initial Camera Configuration
This camera is designed for indoor and outdoor installation. Observe the following installation recommendations:
·
Always use weatherproof equipment, such as boxes, receptacles, connectors, etc.
·
For electrical wiring, use the properly rated sheathed cables for conditions to which the cable will be exposed (for example, moisture, heat, UV, physical requirements, etc.).
·
Plan ahead to determine where to install infrastructure weatherproof equipment. Whenever possible, ground components to an outdoor ground.
·
Use best security practices to design and maintain secured camera access, communications infrastructure, tamper-proof outdoor boxes, etc.
·
All electrical work must be performed in accordance with local regulatory requirements.

Installation

Related Links
5.1 Waterproofing the Camera Cables
The camera is IP66-rated to prevent water from entering the camera. Nevertheless, water can enter the camera if it is not installed properly. Please make sure the warnings below are strictly followed when installing the camera.
Place all cables and the adaptor in dry and well-waterproofed environments, e.g. waterproof boxes. This prevents moisture accumulation inside the camera and moisture penetration into cables.
While running cables, slightly bend the cables in a U-shaped curve to create a low point (see figures below). This prevents water from entering the camera along the cables from above.
U-Shaped Cable Installation
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Installation
Caution:
Make sure that the power supply connection matches the positi ve and negative polarity on the unit.
Attention:
Assurez-vous que le branchement à l'alime ntation corresponde aux polarité s posi tive et négative sur l 'unité.
Seal the cable entry hole of the outdoor mounting kit (see figure below) with thread seal tape to keep water from entering the camera.
Sealing Cable Entry Hole

5.2 Initial Camera Configuration

To perform the initial camera configuration
1. Unpack the camera. Rotate and remove the protective cover.
2. Remove the PE cloth sheet and lens cap. Attach the dome cover to the body.
3. On the camera back plate, plug the Cat 5 cable into the camera’s Ethernet port. If the network does not use IEEE 802.3bt PoE++, plug a properly rated 24VAC power supply into the cameras’ power connector terminal block.
4. Verify that the LEDs on the RJ45 connector illuminate green (indicating a stable network connection) and flashing yellow (to indicate network activity).
5. Do the following:
a. Copy and run dna.exe (see note below) from the included CD.
b. Click the icon.
a. Select the unit requiring IP assignment.
Discovered IP Devices
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6. Right-click the mouse and select the assigned IP address or click the Assign IP button to
Note:
The camera default IP Address and the subnet mask IP Address are automatically supplied by the DHCP server.
Note:
1. The camera can be connected to a PC for bench installation via an Ethernet cross-cable.
2. The camera default IP Address is automatically set by the DHCP server. If using Latitude, the Address must be set manually.
Tip:
A camera setup adapter, such as Veracity Pinpoint, can be used to connect a laptop directly to the camera when using PoE++.
open the DNA Assign IP dialog box.
7. In the dialog box that is displayed, enter values for the IP Address, Gateway and Netmask .
8. Click Update and wait for OK status to be displayed.
Installation
DNA Assign IP Dialog Box
9. Disconnect the Ethernet cable. The camera is ready for deployment (mounting) in a site installation.
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Using DNA to Access the Camera

Note:
For detailed guidelines about DNA and its usage, refer to the DNA 2.1 User Manual, which is included in the CD provided with the camera.
6 Using DNA to Access the Camera
To view and configure the camera via a LAN, you must attach the camera via the network switch or router to the same subnet (network segment or VLAN) as the computer that manages the unit. If the PC is on a different subnet than the camera, you will not be able to access the camera via a web browser.
If there is a DHCP server on the network, it is recommended to use FLIR’s Discovery Network Assistant (DNA) utility to search for and change the camera’s initial IP address.
DNA is a user-friendly utility that is designed to easily discover and configure FLIR Professional Security edge devices on a network. The DNA tool has a simple user interface and does not require any installation. The software is provided as a single, standalone executable. It runs on any PC.
DNA provides a central location for listing all the supported FLIR Professional Security camera models accessible over the network. Once listed, each camera can be right-clicked to access and change the network settings. If the network settings are changed for some reason, a new search will relist the units. The units may then be configured via the web interface.
If FLIR’s Latitude VMS is being used, configure the unit with a static IP address rather than with DHCP. This ensures that the IP address will not automatically change in the future and interfere with configurations and communication.
The camera must be made accessible for setting network addresses.
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Configuring Communication Settings

7 Configuring Communication Settings
To configure communication settings on the camera
1. Connect the camera to the network on the same VLAN/LAN as the workstation.
2. If the network supports the default, open the DNA utility by running dna.exe which can be found
in the DNA utility folder in the supplied CD, or click the DNA icon .
3. In the DNA application, click the DNA button.
4. If the Windows Firewall is enabled, a security alert window pops up.
5. To continue, click Allow Access. Latitude users should consult the Latitude installation
instructions on disabling the Windows Firewall.
Windows Firewall Screen
6. Click Assign IP. All the discovered IP devices will be listed in the page, as shown in the figure
below. The camera’s default IP Address is automatically supplied by the DHCP server.
Discovered IP Devices
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Configuring Communication Settings
Tip:
Record the camera’s MAC address for future reference.
7. Right-click the camera whose network property is to be changed. From the context menu that
opens, select Assign IP. The Assign IP dialog is displayed.
DNA Assign IP – Use DHCP Dialog Box
8. To access DNA, do one of the following:
a. For DHCP (not supported by Latitude):
i. Select Use DHCP. Do not use for Latitude.
ii. Click Update and wait for status.
b. For Static IP (recommended for Latitude users):
DNA Assign IP – Static IP Dialog Box
i. Do not select the Use DHCP checkbox. This is recommended for security purposes
and for and Latitude users. In the IP Address, Gateway, and Netmask, enter the respective LAN/VLAN (optional DNS) values.
ii. Click Update and wait for OK status to be displayed.
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