Fitbit Ace 2 User Manual

User Manual
Version 1.0
Table of Contents
Get started 5
What's in the box 5
Set up Ace 2 6
Charge your tracker 6 See your data in the Fitbit app 7
Placement 8 Handedness 8
Change the wristband 9
Remove a wristband 9 Attach a new wristband 9
Basics 11
Navigate Ace 2 11
Basic navigation 11 Quick settings 12
Care for Ace 2 13
Change the clock face 14
Notifications 15
Set up notifications 15 See incoming notifications 15 Turn off notifications 16
Timekeeping 17
Set an alarm 17 Dismiss or snooze an alarm 18 Use the Timers app 19
Activity and Sleep 20
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See your stats 20 Track a daily activity goal 20
Choose a goal 20 Track your hourly activity 21 Track your sleep 21
Set a sleep goal 21
Set a bedtime reminder 22
Learn about your sleep habits 22
Update, Restart, and Erase 23
Update Ace 2 23 Restart Ace 2 23 Erase Ace 2 23
Troubleshooting 25
Unresponsive device 25
General Info and Specifications 26
Sensors 26 Materials 26 Wireless technology 26 Haptic feedback 26 Battery 26 Memory 26 Display 27 Wristband size 27 Environmental conditions 27 Learn more 27 Return policy and warranty 27
Regulatory & Safety Notices 28
USA:Federal Communications Commission(FCC) statement 28 Canada:Industry Canada (IC)statement 29 European Union (EU) 30 Argentina 31 Australia and New Zealand 31
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China 32 India 33 Israel 33 Japan 34 Mexico 34 Morocco 34 Nigeria 35 Oman 35 Pakistan 35 Philippines 36 Serbia 36 South Korea 36 Taiwan 37 United Arab Emirates 39 Zambia 39 Safety Statement 39
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Get started

Build healthy habits as a family with Ace 2, the activity tracker designed for kids ages 6+. Take a moment to review our complete safety information at
fitbit.com/safety. Ace 2 is not intended to provide medical or scientific data.

What's in the box

Your Ace 2 box includes:
Tracker Charging cable
The detachable wristband on Ace 2 comes in a variety of colors, sold separately.
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Set up Ace 2

Install the Fitbit app for Apple, Android, or Windows 10 on the primary phone, tablet, or computer your child will use Ace 2. Log in to or create your own Fitbit account. Next, create a family account and a child account. Connect Ace 2 to your child’s account to transfer (or sync) data to your child’s dashboard in the Fitbit app. Detailed setup instructions are available in our help article.
To set up an account, you’re prompted to enter information such as your child’s height to help calculate their activity. Only other members in your family account or Fitbit friends you approve can send your child direct messages or invite them to participate in challenges.
When you're done with setup, read through the guide to learn more about your new tracker and explore the Fitbit app.
To use certain features and see all data collected by Ace 2, open kid view in the Fitbit app.

Charge your tracker

A fully-charged Ace 2 has a battery life of up to 5 days. Battery life varies with use and other factors; animated clock faces require more frequent charging.
To charge Ace 2:
1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. Make sure the pins on the charging cable align with the port on the back of your tracker.
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Charging fully takes about 1-2 hours. While the tracker charges, you can press the button to check the battery level. A fully-charged tracker shows a solid battery icon with a smile.

See your data in the Fitbit app

Sync Ace 2 to transfer your data to the Fitbit app, where you can view your activity and sleep data, participate in challenges, and more. For best results, keep all-day sync turned on, so that Ace 2 syncs periodically with the app.
If you turn off all-day sync, we recommend syncing at least once a day. Each time you open the Fitbit app in kid view, Ace 2 syncs automatically when it's nearby. You can also use the Sync Now option in the app at any time.
For more information, see help.fitbit.com.
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Wear Ace 2

Place Ace 2 around your wrist. If you purchased an accessory wristband, see the instructions in "Change the wristband" on the facing page.

Placement

Wear Ace 2 a finger's width above your wrist bone.

Handedness

For greater accuracy, you must specify whether you wear Ace 2 on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Ace 2 on your dominant hand, change the Wrist setting in the Fitbit app.
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Change the wristband

Ace 2 comes with a wristband attached. The wristband can be swapped with accessory wristbands, sold separately. For wristband measurements, see
"Wristband size" on page27. Note that for larger sizes or different styles, Ace 2 is
compatible with Inspire series classic accessory wristbands.

Remove a wristband

To remove the wristband:
1. Hold the tracker with the screen facing you and the button on the left.
2. Gently push the top of the tracker through the back opening in the wristband.

Attach a new wristband

To attach a wristband:
1. Hold the tracker with the back facing you and the button on the right.
2. Hold the wristband with the back opening facing you and the button insert on the right.
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3. Place the top of the tracker into the flexible wristband opening and gently push the bottom of the tracker into place. Ace 2 is secure when all edges of the band lie flat against the tracker.
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Basics

Learn how best to navigate, check the battery level, and care for your tracker.

Navigate Ace 2

Ace 2 has an OLED touchscreen display and 1 button.
Navigate Ace 2 by tapping the screen, swiping up and down, or pressing the button. To preserve battery, the tracker’s screen turns off when not in use.

Basic navigation

The home screen is the clock. On the clock:
l Swipe down to scroll through the apps on Ace 2. To open an app, swipe to
find the app and then tap it.
l Swipe up to see your daily stats.
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Quick settings

Press and hold the button on Ace 2 for a faster way to access certain settings. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it.
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