Fisher & Paykel PHASE 6 Series 11, GWL11 Ecosmart, IWL12, GWL03, GWL08 Service Manual

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ELECTRONIC WASHING MACHINE
PHASE 6 Series 11 120v 60 Hz
Supplementary manual to be used
in conjunction with GWL03 Service Manual – 426348 (including a complete new set of
DETAILED FAULT CODES)
517766 March 2003
517766 March 2003
FISHER & PAYKEL
ELECTRONIC WASHING MACHINE
MODELS
GWL11
plus fault codes for GWL03, GWL08, GWL10
November 2002: Repaginated (simplified page numbers) and alterations to sections
12 and 13.7. January 2003: Changes to pages 16 & 17 (Sections 16.2 & 16.3). March 2003: Added new fault code (66), user warnings and diagnostics table
(16.2).
Fisher & Paykel Appliances
78 Springs Road, East Tamaki, Auckland, New Zealand PO Box 58-732, Greenmount, Auckland, New Zealand Phone 00 64 9 273 0640, Fax 00 64 9 273 0649
Fisher & Paykel Appliances Inc.
27 Hubble,Irvine California 92618 USA Phone 1-888-9FNP-USA or (1-888-936-7872), Fax 949-790-8911
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C O N T E N T S
12. WHAT PHASE, SIZE & MODEL IS YOUR SMARTDRIVE ? .......................................5
13. SPECIFICATIONS........................................................................................................6
13.1 Finish.....................................................................................................................6
13.2 Dimensions............................................................................................................6
13.3 Maximum Capacity (Full Load) (AS 2040).............................................................6
13.4 Water consumption per fill with clothes load using the Bern Clothes Washer Study 6
13.5 Water fill temperature (Approximate Factory Settings)..........................................7
13.6 Wash Motor ...........................................................................................................7
13.7 Pump Motor 120V AC 60Hz (SELNI) ....................................................................7
13.8 Water Valves .........................................................................................................7
13.9 Thermistor .............................................................................................................7
13.10 Basket Speed ........................................................................................................7
13.11 Water Conservation Rating ...................................................................................7
13.12 Fabric Softener Dispenser.....................................................................................8
13.13 Electric Supply.......................................................................................................8
13.14 Use and Care Compact Disc .................................................................................8
13.15 Diverter Valve ........................................................................................................8
13.16 Lid Lock .................................................................................................................8
14. INTRODUCTION ..........................................................................................................9
14.1 Electronics.............................................................................................................9
14.2 Stand by mode ......................................................................................................9
14.3 Water Temperature Sensing ...............................................................................10
14.4 Water Valves .......................................................................................................10
14.5 Stator...................................................................................................................10
14.4 Pump ...................................................................................................................11
14.7 Lid-Lock...............................................................................................................12
15. SIZE SETTING MODE FOR SERIES 11....................................................................12
15.1 GW Size setting...................................................................................................12
16. DIAGNOSTIC MODE .................................................................................................14
16.1 GW (Ecosmart)....................................................................................................14
16.2 Smartdrive Diagnostic Table ...............................................................................15
16.3 USER WARNINGS.............................................................................................15
16.4 Drain Pump Test .................................................................................................19
16.5 Water Valve Test.................................................................................................19
16.6 Restart Feature ...................................................................................................19
16.7 Recycle Feature ..................................................................................................20
16.8 Hot Tub Flag........................................................................................................20
17. WIRING DIAGRAM ....................................................................................................21
18. READINGS FROM MODULE .....................................................................................22
Pump/Motor....................................................................................................................22
RPS................................................................................................................................22
Display ...........................................................................................................................22
Therm.............................................................................................................................22
Lid Lock / OOB...............................................................................................................22
Diverter Valve.................................................................................................................22
19. DETAILED FAULT CODES........................................................................................23
FAULT DESCRIPTIONS................................................................................................24
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12. WHAT PHASE, SIZE & MODEL IS YOUR SMARTDRIVE ?
PHASE YEAR FRONT PANEL COLOURS MODEL
NUMBERS
MOTOR CONTROLLER
COMPONENTS MODEL
TYPES
PHASE 6 Series 11
2002 Blue / green panel, blue buttons GWL11 Brown, aircooled
GW has a thermistor in the mixing chamber.
Inlet valves 24v 64 ohms. Stator 16 ohms per winding. Lid lock 73 ohms Selni pump 7 ohms. (all @ 20°C) 68 °F
ecosmart (recirc)
DISPLAY TYPE IDENTIFIER SIZE CAPACITY DIMENSIONS
US 120V Green background
favourite, permanent press wool washables, softener rinse
Large (8 kg) 17.6lb 650 x 650 x (1020 – 1050 h)
25 ½ in. x 25 ½ in x (40 in – 41.3 in h)
Note: Phase 6 machines are a maximum of 1.5 inches (lid to floor) higher than phases 4 and 5.
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13. SPECIFICATIONS
13.1 Finish
Cabinet Pre-paint (Polyester) Touch-Up Paint: White #503086 Lid ABS Co-injected, one piece Console ABS with ABS insert for display control Inner bowl stainless steel grade 430T Outer bowl Polypropylene Agitator Polypropylene Top Deck Polypropylene
13.2 Dimensions
GWL11
Height to lid Open (1410 mm – 1440 mm) 55.5 in – 56.6 in Closed (950 mm – 980 mm) 37.4 in – 38.5 in Height to console (1010 mm – 1050 mm) 39.7 in – 41.3 in Width (650 mm) 25.5 in Depth (650 mm) 25.5 in
Note: Exact height of the Smart Drive is dependent on how far the feet are inserted into the base of the machine.
“L” models
Inlet hose length (1200 mm) 47.2 in Weight: Packed Unpacked
(57.5 kg) 126.5 lb (51.0 kg) 112 lb
13.3 Maximum Capacity (Full Load) (AS 2040)
Dry Weight (8kg) 17.6 lb
13.4 Water consumption per fill with clothes load using the Bern
Clothes Washer Study
Load Size lb
Total H2O gal
19.4 3 18.9 5 24.5 7 24.6
9 29.2 11 34.9 13 34.6 15 34.3
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13.5 Water fill temperature (Approximate Factory Settings)
GW
Hot
(60oC) 140° F
Hot / Warm
(50oC) 122° F
Warm
(40oC) 104° F
Warm / Cold
(35oC) 95° F
Cold Plus
(20oC) 68° F
Cold Supply temperature
Recommended hot water inlet temperature 65°C (Max) 149°F
13.6 Wash Motor
Electronically commutated direct drive 3 Phase brushless DC Motor
Motor Resistance per Phase 16 ohms @ (20°C) 68°F
13.7 Pump Motor 120V AC 60Hz (SELNI)
Thermal cut-out fitted Flow Rate (24 litres per minute) 6.3 gal / min
Pump motor resistance 7 ohms @ (20°C) 68°F
13.8 Water Valves
24 Volts DC
Digital Valve Resistance 64 ohms @ (20°C) 68
°F
Flow Rate (10 litres per min) 2.6 gal/min
Proportional Valve Resistance 64 ohms @ (20°C) 68°F
Flow Rate (16 litres per min) 4.2 gal/min
Operating pressures Maximum 1034 kPa (150 PSI) 1034 kPa
Minimum 20 kPa (3 PSI) 20 kPa
Low flow can affect the digital valve (Hot) and create seating problems with the seal.
13.9 Thermistor
NTC-type temperature sensor Resistance 10,000 ohms @ (25°C) 77°F
13.10 Basket Speed
Fast Spin 1,000 RPM Medium Spin 700 RPM Slow 300 RPM Stir Speed 25 RPM
13.11 Water Conservation Rating
AAA
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13.12 Fabric Softener Dispenser
Dosage 75cc
13.13 Electric Supply
Operating Voltage 110/120V AC 60Hz Maximum Current 7.0 amps
13.14 Use and Care Compact Disc
PN 420082 USA Replaces video on GWL 10
13.15 Diverter Valve
Resistances 0.7KW to 2.5KW
13.16 Lid Lock
Resistances 73 ohms +/- 5 ohms
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14. INTRODUCTION
MODEL: GWL11 Ecosmart
This Service Supplement contains information on the Product Specifications, Diagnostic Mode and the Detailed Fault Codes for Phases 4, 5 and 6, being Series 8, 10 and Series 11 machines respectively.
14.1 Electronics
The electronics for Series 11 are air-cooled in the same way as the Phase 5 (series 10) machine. This has changed from being water cooled as in earlier models. This has been made possible by changes to the stator winding which allows a lower current through the electronics and the use of the latest low loss, semi-conductor-switching device.
Electronic modules are not inter-changeable between models. The different modules for the different models can be identified by their colour. L03 (green), L08 phase 4 modules (yellow) and L10, phase 5 GW modules are grey. The new L11, phase 6 modules, GW are coloured brown. GW p/n 420094,
It is important not to mix the different coloured modules as they are not compatible and the washing machine will not work.
The latest module is similar to the series 10 module. The difference is that the terminals are pushed on sideways at the top of the module.
The Series 11 module now has a 7 position connection for the display and a 4 position connection for the Lid Lock / OOB.
14.2 Stand by mode
If a Series 11 machine has not received any instructions for 10 to 15 minutes after being switched on at the power point or after completing the cycle, it will automatically go into a low power Stand By mode, same as the Series 10 Smart Drive. Before entering the Diagnostic or Option Adjustment modes, the machine must be taken out of the Stand By mode. To do this, the power button will have to be pressed on and off or the machine turned off and on at the power point.
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14.3 Water Temperature Sensing
The thermistor for sensing water temperature in the ecosmart is located in the inlet chamber and is available as a separate spare part under part number 479164P. See specifications for the temperature / resistance readings.
14.4 Water Valves
The Series 11 machines use different water valves to the Series 8 and 10 machines. The valves are essentially the same (24 volts) but now have US standard threads which are not interchangeable with previous models of Smart Drive washing machines, especially the early LO3’s which are 12V with posilock connectors.
It is suggested when replacing a valve to use the same part number or superseded number, leaking may occur if unlike threads are attached to inlet hoses.
The terminals are the “RAST 2.5” system. Extra care must be taken to ensure these connections are plugged in squarely to avoid damage to the terminals.
There are two types of coil orientations possible on these valves, however the fittings are identical. When removing the harness plug from the valve, a small retaining clip must be released. The series 8 and 10 machines have these valves with the retaining clip located on the solenoid behind the plug. Harness removal is a blind action.
14.5 Stator
The stator resistance of the Phase 6 is 16 ohms per phase, same as the previous phase 5, which changed to allow for a lower current through the electronics. This stator is not interchangeable with the previous models and can be identified by smaller terminal connections. The rotor has not changed and can be used for all models of Smart Drive.
32 32
32
16
1
6
1
6
RED BLUE YELLOW
STAR POINT
SERIES 11 STATOR RESISTANCE
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14.4 Pump
The pump now uses a vortex impellor, which reduces the operating sound levels at the end of the drain cycle. The new pump is a dedicated 110V 60Hz Selni pump. The way the pump is controlled has changed. During the drain cycle the pump is stopped and started quickly every 10 / 15 seconds.
The pulsing on and off of the drain pump only occurs when the basket is afloated.
Changing the factory setting.
Pulsing can be turned off if a higher head height is required (7 feet max), however the possibility of pump blockage and Suds lock increases, which inturn affects the required head height.
Enter “SIZE SETTING” mode (TEMP UP and POWER) this should be familiar when changing modules and or displays.
The REGULAR cycle button toggles between having this feature disabled or enabled.
The REG LED shows the current status, when the LED is on in this mode the pulsing is disabled. No other settings will be affected by this change and the setting will be saved in eeprom. Power off in the same manner as with size setting to retain the setting.
If dual pumps were to be fitted, this feature should be used where the intermediate head height is above 5 feet. The pulsing function is most effective in standard head height situations (up to 6 feet).
Note:
If the pump has blocked/jammed and the thermal overload has gone open circuit, just remove the blockage from the pump. The module and the pump should still be okay. If the pump windings are water damaged, the pump will quickly overheat and cut off again. The pump must be replaced in this case. (If the pump shorted to earth, it is possible that the module could short out on series 10 machines). Series 11 should not have this problem. The pump is not powered through the motor controller as with the phase 5 products. Series 11 phase 6 machines do not utilise the pump to dump energy. This change also reduces the potential for failure.
It is important to check the pump windings thoroughly for water damage. It is possible for the resistance of a water-damaged pump to be normal, however the inductance of the pump can change causing it to overheat and cut out. There are new fault codes in the system that now relate to the pump circuit and it’s extended function.
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14.7 Lid-Lock
On the Series 11 Smartdrive there is now a lid lock. During the spin and drain out part of the cycle prior to spray rinsing, the lid will lock down until the completion of the spin. Once the spin has completed, the lock will release and the lid can be opened. The Lid Lock LED will illuminate when locked.
If the lid lock fails in the closed position the removal process is as follows:
The locked lid can be lifted on the sides enough to allow the lid buffers to be removed. This will allow the screws holding down the top deck to be unscrewed. The top deck can then be lifted up, removing the lid lock screw will allow the lid lock housing to be replaced. Replacement part number is 420036P. Un-clip the clear cap from the housing and disconnect the Rast connection. Clip the new housing in and re-assemble.
If the harness is damaged, replacing it requires the following method.
Remove the lid from the top deck assembly. The Console will then need to be removed to access the wiring connection to the motor controller if the wiring loom is replaced. This harness is also part of the harness to the OOB switch and the motor controller will need to be lifted to remove and replace it. Remember to secure the wire into the retainers under the top deck, or damage may occur during operation.
Note:
If the power supply is cut during the spin cycle, the machine will keep the lid locked until the rotor has ceased to turn (3 to 15 secs). Only then will it release the lock, the motor is acting like a generator and allows the lock to stay energised under the baskets inertia via the motor controller. In a brown out situation the machine will restart at the start of whatever cycle it was doing and continue the wash. The lid lock would then be reactivated if it happened to be on a spin cycle.
15. SIZE SETTING MODE FOR SERIES 11
15.1 GW Size setting
The difference between Series 11 and previous machines is the position of the Power button. The sequence for sizing the modules is the same.
It is important to set the size switch setting into the Motor Controller’s memory whenever a replacement Motor Controller and or IW Display Module is fitted to Smartdrive. Failure to do this will result in Smartdrive faulting with fault code 9.
Accessing size setting mode is the best way to check the size for GW. The size setting of Smartdrive may be checked in Diagnostic mode for all phases.
To set the size switch turn the power on at the power point and off at the console. Press and hold the TEMPERATURE UP button then press the POWER button. Smartdrive will give 4 short beeps and the pattern of LEDs will change.
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· Press SPIN SPEED UP button, the SPIN HOLD LED is on for (8.0kg) 17.6lb (650mm wide). 25.5 in
· Press POWER to exit this mode.
If the size setting is wrong Smart drive will have the following settings incorrect: -
· The Auto Water Levels chosen by Smartdrive may be wrong.
· The High Water Level may be wrong by as much as 1.5 in.
· The flow rate for inlet water, normally (3 litres or 0.8 gal per minute), may be set
incorrectly.
· The wash profile controls the strength of the agitator. This could result in poor wash performance or splash over.
· Water saver settings.
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