Fisher & Paykel EB60DSXBB1 User Manual

AUTOMATIC BEAN TO CUP

COFFEE MACHINE

EB60 model

USER GUIDE

NZ AU GB IE

CONTENTS

Appliance parts 2

Safety and warnings 4

First use 9

Menu settings 13

Making coffee 17

Making cappuccinos and milk-based coffees 21

Delivering hot water 24

Steam delivery 25

Customising beverages 26

Memorising your personal profile 27

Cleaning 28

Descale 34

Water softener filter 37

Displayed messages 39

Troubleshooting 44

Warranty and service 46

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, please go to
our website fisherpaykel.com or contact
your local Fisher & Paykel dealer.

Registration

Register your product with us so we can
provide you with the best service possible.

To register your product visit our website:
fisherpaykel.com

1

APPLIANCE PARTS

Beans container lid

Beans container

Ground coffee funnel

Interior lighting

Grinding adjustment dial

Coffee guide

Service door

Control panel

On/Off/

stand-by button

Infuser

Coffee grounds container

Spouts

Cup

Hot water/steam

light

connection nozzle

Cup tray

Drip tray

2

APPLIANCE PARTS

Power cord

Power plug

Main switch

Tray for objects

‘Total Hardness

Test’ indicator

paper

Water tank

Ground coffee

measure

Measure

compartment

ACCESSORIES

Milk container

Lid with milk frother

Descaler

Cleaning brush

Water softener
filter (some
models only)

Steam wand

Connection

nozzle cover

Frothed milk spout

(adjustable)

Milk intake tube

Milk container

Thermal casing

Froth
adjustment
and clean dial

Lid release
buttons

3

SAFETY AND WARNINGS

IMPORTANT SAFETY INSTRUCTIONS

Your safety is important to us. Keep the following instructions in mind when you are using
your coffee maker.

WARNING!

Cut Hazard
Take care – some edges are sharp.
Failure to use caution could result in injury
or cuts.

IMPORTANT!

Failure to observe warnings could result in:

●

Possibly life threatening injury from electric shock.

●

Injury or scalds and burns.

●

Damage to the appliance.

WARNING!

When using your coffee maker, follow basic
precautions, including the following:

●

Read all instructions before using the coffee maker.

●

The information in this manual must be followed to
minimise the risk of fire, explosion, or to prevent
property damage, personal injury or loss of life.

●

Use the coffee maker only for its intended function
as described in this user guide.

●

This appliance is intended to be used in household
and similar applications such as:

– staff kitchen areas in shops, offices and other

working environments
– farm houses
– by clients in hotels, motels and other residential

type environments
– bed and breakfast type environments.

●

The manufacturer is not liable for damage deriving
from improper use of the appliance.

●

Do not tamper with the controls.

4

SAFETY AND WARNINGS

●

The appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.

●

Children should be supervised to ensure that they do
not play with the appliance.

●

Keep all packaging (plastic bags, polystyrene foam)
away from children.

●

DESIGNATED USE: this appliance is designed and
made to prepare coffee and milk based beverages and
hot water. Any other use is considered improper and
thus dangerous.

●

The manufacturer is not liable for damage deriving
from improper use of the appliance.

●

The surface of the heating element remains hot after
use and the outside of the appliance may retain the
heat for several minutes depending on use.

●

Clean all the components thoroughly, taking
particular care with parts in contact with the coffee
and milk.

●

Never immerse the appliance in water.

●

During the rinse cycle hot water flows from the
spout. Keep hands clear of the spout to avoid the
risk of burns.

5

SAFETY AND WARNINGS

●

Never touch the appliance with damp hands.

●

Never touch the plug with damp hands.

●

Unplug the appliance directly from the plug only.

●

Never pull the power cable as you could damage it.

●

To disconnect the appliance completely, place the
main switch on the side of the appliance in the OFF
position.

●

If the appliance is faulty, do not attempt to repair.

●

This appliance produces hot water and steam may
form while it is in operation.

●

If you have problems operating this appliance,
follow the information provided in the sections
‘Displayed messages’ and ‘Troubleshooting’. If this
does not resolve the problem, contact your nearest
Authorized Service Centre, Customer Care, or
contact us through our website fisherpaykel.com.

MAINTENANCE

●

Do not repair or replace any part of the appliance or
attempt any servicing
unless specifically recommended in this user guide.

●

We recommend that you contact Customer Care to
arrange service.
See your ‘Service and warranty’ booklet for contact
details.

●

To prevent damage to the appliance do not use
alkaline cleaning agents when cleaning, use a soft
cloth and a mild detergent.

●

If the plug or power cable is damaged, it must be
replaced by an authorised
technical only to avoid all risk.

●

Appliances with removable cord: avoid splashes of
water on the power cord
connector or socket at the back of the appliance.

●

Do not place weight onto the coffee machine when it
is out of the cabinet.

6

SAFETY AND WARNINGS

●

Do not rest containers with liquids or inflammable or
corrosive materials on top
of the appliance.

●

Do not rest large objects which could obstruct
movement or unstable objects
on the appliance.

●

Never turn off the machine during descaling.

●

The first time you use the appliance, or if it is not
used for more than three or
four days, rinse all removable accessories which may
come into contact with
water or milk with hot water.

●

If the appliance is not used for more than three or
four days, prior to re-using
the appliance, rinse the water circuit as described in
this manual.

●

You should diligently carry out automatic cleaning
and guided maintenance
when prompted by the appliance through the display
as described in this manual.

●

Choking hazard. The appliance might contain small
parts. Some of those small partsmight be required to
get disassembled during cleaning and maintenance
operations.

●

Handle with care and keep small parts out of reach
of children.

●

Cleaning and user maintenance shall not be made by
children without supervision.

Disposal

The appliance must not be disposed of with
household waste, but taken to an authorised waste
separation and recycling centre.

7

SAFETY AND WARNINGS

Operational

●

Customise the water hardness as soon as possible
following the instructions in the ‘Water hardness’
section.

●

Keep hands clear of the coffee spout when in
operation. The temperature of liquid that flows from
the spout could result in burns.

●

During the rinse cycle hot water flows from the
spout. Please keep hands clear of the spout to avoid
the risk of burns.

●

This appliance produces hot water and steam may
form while it is in operation.

●

Models with glass surfaces: do not use the appliance
if the surface is cracked.

●

Do not use the appliance when it is out the cabinet.
Make sure the appliance is turned off before
extracting it. The only exception is adjusting the
coffee mill which must be done with the machine
extracted (see section ‘Adjusting the coffee mill’).

Note: use original or manufacturer recommended
accessories and spare parts only.

8

FIRST USE

Checking the appliance

After removing the packaging, make sure the product is complete. If the appliance
is damaged, contact customer support.

Note: that coffee has been used to factory test the appliance, so it is possible that
there may be traces of coffee in the mill.

●

You should customise water hardness as soon as possible following the instructions
in section ‘Setting water hardness’.

Connect the appliance to the mains

1

electricity supply.

Display

Appliance

settings menu

My menu to
customise the

beverages settings

Customisable

profiles

Scroll arrow

PROFILE 1 SIZE

ESPRESSO

Selected
strength

00:00

COFFEE

Beverage selection

Make sure the main switch on the side

2

of the appliance is pressed down.
To select language press or

3

until the flag corresponding to the
required language appears on the
display, then press the flag.

Clock

CAPPUCCINO

Selected

size

Strength
selection

STRENGTH

LATTE

MACCHIATO

selection

Size

Scroll arrow

9

FIRST USE

Follow the instructions indicated on the appliance display:

FILL TANK WITH

1

FRESH WATER:
remove the water tank.

Close the lid and put

4

the tank back in the
appliance.

Open the lid.

2

INSERT WATER SPOUT:

5

Check that the steam
wand is inserted on the
connection nozzle.

Fill with fresh water to the

3

MAX line (marked on the
inside of the tank).

Place a container

6

underneath the spouts.
WATER CIRCUIT EMPTY

7

PRESS OK TO START
FILLING PROCESS.
Press the appliance

8

will deliver water from the
spout and then turn off.

Note:

●

When using the appliance for the first time, you will need to make four to five coffees,
before the appliance starts to deliver a consistent level of beverage quality.

●

When using the appliance for the first time, the water circuit is empty and the appliance
could be noisy. This level of noise will reduce as the circuit fills.

●

When making the first four to five coffees it is normal to hear the sound of boiling water.
Following this, the noise will reduce.

●

To improve the performance of your appliance, we recommend installing a water
softener filter. If your model is not provided with a filter, you can request one from
Customer Care.

10

FIRST USE

Turning the appliance on

IMPORTANT!

During rinsing, a little hot water comes out of the coffee spouts and is collected
in the drip tray underneath. During this cycle, keep hands clear of the spout to avoid
contact with the water.

Note:

●

Before turning the appliance on, make
sure the main switch is pressed.

●

Each time the appliance is turned on,
it performs an automatic preheat and
rinse cycle which cannot be interrupted.

●

The appliance is ready for use only after
completion of this cycle.

To turn the appliance on, press .

1

The message HEATING UP UNDERWAY
PLEASE WAIT will appear on the display.

When heating is complete, the message

2

changes to: RINSING UNDERWAY, HOT
WATER FROM SPOUTS. As well as
heating the boiler, this also heats the
internal circuits by circulating hot water.

The appliance is ready to use when the

3

home screen appears on the display.

Turning the appliance off

Whenever the coffee maker is turned off after being used, it performs an automatic
rinse cycle.

IMPORTANT!

●

During rinsing, a little hot water flows from the coffee spouts. Keep hands clear
of the spout to avoid contact with the water.

●

Never press the main switch while the appliance is on or in stand-by mode.

To turn the appliance off, press .

1

The message TURNING OFF, PLEASE

2

WAIT will appear on the display.
The appliance will perform a rinse cycle
and then go into stand-by mode.

Press the main switch at the side of

3

the appliance.

To ensure that cleaning message prompts

4

appear on the display as scheduled, we
recommend leaving the coffee maker in
stand-by mode. If you will not be using
the coffee maker for an extended period,
turn the appliance off by pressing the
main switch.

11

FIRST USE

Measuring and setting water hardness

How frequently the appliance alerts you that a descale is required, is determined by
the level of water hardness. The appliance has a default water hardness setting of 4.
However, to ensure the continued high performance of your coffee maker, it is important
to measure the water hardness before the first use.

Measuring water hardness

Remove the ‘total hardness test’ indicator paper from its pack.

1

Immerse the paper completely in a glass of water for one second.

2

Remove the paper and shake lightly. After about a minute, a number of red squares

3

form, which indicates the hardness of the water. Use this result to set the level of water
hardness on the coffee maker. Each square corresponds to one level.

Soft water – level 1

Slightly hard water – level 2

Hard water – level 3

Very hard water – level 4

Setting water hardness

Press .

1

Press or until WATER HARDNESS appears on the display.

2

To change the level selected, press WATER HARDNESS until the required level

3

of water hardness is displayed.
(Level 1 = soft water; Level 4 = very hard water).

4 Press BACK.

The coffee maker is now programmed with the new water hardness setting.

12

MENU SETTINGS

Rinsing

Use this function to deliver hot water from the coffee spouts and steam wand,
to clean and heat the appliance’s internal circuit. Place a container under the coffee
and hot water spouts.

IMPORTANT!

Do not leave the appliance unattended
while hot water is being delivered.

Press .

1

Press or until RINSING appears

2

on the display.
Press to start rinsing.

3

After a few seconds, hot water is delivered first from the coffee spouts, then

1

from the steam wand (if inserted). RINSING UNDERWAY, HOT WATER FROM SPOUTS
appears on the display, along with a progress bar which fills gradually to indicate
the stage of completion.
The rinsing cycle will finish automatically. If you would like to cancel this function

2

press CANCEL.

Note:

●

If the appliance is not used for more than four days, when switched on again, we
recommend performing three rinses before use.

●

After cleaning, it is normal for the grounds container to contain water.

Drinks settings

This allows you to view the current drinks settings for each profile. By using this
function, you can reset drinks settings to the default value. To customise the drinks
settings to your personal preference, see the ‘customising drinks’ section.

1 Check that the profile you want to change the drinks settings for is active.

The current active profile is displayed on the home screen.

Press or until DRINKS SETTINGS appears on the display. To change the drink

2

press NEXT.

Press . The values for the first drink appear on the display.

3

The settings for each drink are displayed on vertical bars. The default value is indicated

4

by a circle symbol at the side of the bar, while the current value is highlighted by the
solid part of the vertical bar.

To go back to the settings menu, press BACK. To scroll and display more drinks,

5

press NEXT.
To reset the default values for the drink displayed, press

6

Press to confirm. Press BACK to go back.

7

DEFAULT VALUES SET will appear on the display. Press . The drink has been reset

8

to the default value.

Note:

●

To change the drink settings in another profile, go back to the home screen, select the
required profile and repeat the steps.

●

To reset all the drinks in a profile to the default values, see the ‘Default Values’ section.

Press .

RESET

.

13

MENU SETTINGS

Set time

To adjust the time on the display:
Press .

1

Press or until SET TIME appears on the display.

2

Press . The time setting panel will appear on the display.

3

Set the current time by pressing or .

4

To confirm, press (to cancel, press BACK), then press BACK to go back to the

5

home screen.

Auto-start

You can set the auto-start time in order to have the appliance ready at a certain
time (eg in the morning) so that the appliance is ready to make coffee immediately.

Note: to enable this function, the time must already be set correctly.

To enable auto-start:
Press .

1

Press or until AUTO START appears on the display.

2

Select the function by pressing AUTO START. The time setting panel appears

3

on the screen.

Press or to set the time of day you require the coffee maker to

4

automatically turn on.
Press or to disable or enable auto start.

5

To confirm, press or to cancel and return to the settings menu press BACK.

6

Press BACK again to return to the home screen.

Note: if the auto-start function is enabled, and the mains switched is turned off,
this function will be reset.

Auto off (standby)

The auto-off function can be enabled so that the appliance turns off after a
set amount of time.

To programme Auto off:
Press .

1

Press or until AUTO OFF appears on the display.

2

Press AUTO OFF until the required timeframe is displayed.

3

Press BACK to go back to the home screen. The function is enabled and the

4

appliance will turn-off after the timeframe that has been selected.

Energy saving

Use this function to enable or disable energy saving. When enabled, the function
reduces energy consumption.

To disable or enable ‘Energy Saving’:

Press .

1

Press or until ENERGY SAVING appears on the display.

2

Press or to disable or enable energy saving.

3

Press BACK.

4

If enabled, the corresponding symbol appears on the display alongside the time
to indicate that the function has been enabled.

14

MENU SETTINGS

Coffee temperature

To modify the temperature of the water used to make the coffee:

Press .

1

Press or until SET COFFEE TEMPERATURE appears on the display

2

along with the current selected temperature of: low, medium, high or maximum.

Press SET COFFEE TEMPERATURE until the required temperature is displayed.

3

Press BACK to go back to the home screen.

4

Note: a different temperature can be set for each profile (see section ‘Memorising
your personal profile’).

Selecting the language

To change the language of the display:

Press .

1

Press or until SET LANGUAGE appears on the display.

2

Press SET LANGUAGE. Press or to display the flag corresponding to the

3

required language. Confirm your selection by pressing the required flag.

Press BACK to go back to the home screen.

4

Beep

This enables or disables the beep emitted by the machine each time an icon
is pressed or an accessory is inserted/removed.

To disable or enable beeping:
Press .

1

Press or until BEEP SOUND appears on the display.

2

Press or to disable or enable the beeping.

3

Press BACK.

4

Cup light

This function enables or disables the cup lights. The lights come on each
time coffee drinks or hot milk is delivered and during each rinse cycle.

To disable or enable this function, proceed as follows:

1 Press .
2 Press or until CUP LIGHTING appears on the display.
3 Press or to disable or enable the cup lighting.
4 Press BACK to go back to the home screen.

Note: the interior lighting comes on when the appliance is turned on.

Emptying the circuit

We recommend emptying the water circuit if the appliance is to be left idle for
a long period of time, or before taking it to customer support for a service or repair:

Press .

1

Press or until WATER CIRCUIT EMPTYING appears on the display.

2

Press .

3

EMPTY GROUNDS CONTAINER AND DRIP TRAY: extract and empty the grounds

4

container and drip tray. Press NEXT.

15

MENU SETTINGS

INSERT GROUNDS CONTAINER AND DRIP TRAY: insert the drip tray complete

5

with grounds container.

PLACE 2L CONTAINER UNDER SPOUTS, PRESS OK TO START: position a container

6

under the coffee spouts and hot water spout. Press .

RINSING UNDERWAY, PLEASE WAIT: the appliance performs a rinse cycle from the

7

coffee spouts. Do not leave the appliance unattended while hot water is being delivered.
EMPTY WATER TANK: extract the tank and empty it completely, then press.

8

(If the filter is installed) REMOVE WATER SOFTENER FILTER: remove the filter from

9

the tank. Press NEXT.

INSERT WATER TANK, PRESS OK TO CONTINUE: insert the water tank and press .

!0

WATER CIRC. EMPTYING UNDERWAY: wait for the appliance to empty the circuit.

!1

As the water circuit empties, the appliance could become noisy. This is part of normal
operation. Do not leave the appliance unattended while hot water is being delivered.
EMPTY DRIP TRAY: remove, empty and reposition the drip tray, then press NEXT.

!2

EMPTYING COMPLETE: press .

!3

Note: when turned on again, the appliance asks for the circuit to be filled.

WATER CIRCUIT EMPTY PRESS OK TO START FILLING PROCESS. Place a container

!4

under the spouts.

Press the appliance will deliver water from the spout and then turn off.

!5

Default values

This resets all menu settings and programmed quantities back to the default settings
(with the exception of the language which remains as set).

To reset the default values:

Press .

1

Press or until DEFAULT VALUES appears on the display. Press .

2

Press RESET ALL to reset all of the user profiles or alternatively select an individual profile.

3

RESET DEFAULT VALUES: press to confirm or BACK to cancel.

4

DEFAULT VALUES RESET: Press or BACK to go back to the home screen.

5

Statistics

This function displays statistics relating to the appliance, including:

●

The number of drinks that have been prepared.

●

Amount of water that has been delivered.

●

Total descales performed.

●

Container cleans performed.

●

Number of water filters used.

To display the statistics, relating to the appliance:

Press .

1

Press or until STATISTICS appears on the display.

2

Press to view all the available statistics by pressing or .

3

Press BACK to go back to the main screen.

4

16

MAKING COFFEE

Selecting the strength of coffee

Select the required strength by pressing STRENGTH :

STRENGTH

Very Light

Light

Medium

Strong

Extra Strong

Customised strength – if programmed

After delivering the drink, the strength setting is reset to the

Selecting the coffee size

Select the required size of coffee delivered by pressing SIZE from the display.

After delivering the drink, the size setting is reset to the value.

Pre-ground coffee

value.

SIZE

Small

Medium

Large

Extra Large

Customised size – if programmed

17

MAKING COFFEE

Using coffee beans

IMPORTANT!

Do not use green, caramelised or candied coffee beans as they could stick to the
coffee mill and make it unusable.

Fill the beans container with

1

coffee beans.

Place a cup under the coffee spouts.

2

Lower the spouts as near as possible to

3

the cup. This makes for a creamier coffee.

Selecting a drink from the menu

Press or until your chosen drink is displayed then select the drink:

1

●

Espresso

●

Double Espresso

●

Coffee

●

Long Black

●

Americano

Preparation begins. An image of the selected drink appears on the display, together

2

with a progress bar which gradually fills to indicate the stage of completion.

Note:

●

You can prepare two cups of espresso coffee at the same time by pressing 2X during
preparation of one espresso (the image is displayed for a few seconds at the
start of preparation).

●

While the machine is making coffee, delivery can be cancelled at any moment
by pressing CANCEL.

●

As soon as delivery has ended, to increase the size of coffee in the cup, just press EXTRA.
When desired size is reached, press CANCEL.

Note:
Various alarm messages could be displayed while using the appliance (FILL TANK,
EMPTY GROUNDS CONTAINER, etc.). The actions to take are explained in section
‘Displayed messages’.

●

If the coffee is delivered a drop at a time, too weak and not creamy enough or
too cold, read the tips in sections ‘Adjusting the coffee mill’ and ‘Troubleshooting’.

●

Preparation of each coffee can be customised (see sections ‘Customising the beverages’
and ‘Memorising your personal profile’).

●

If ‘Energy Saving’ mode is active, you may have to wait a few seconds before the
first coffee is delivered.

18

MAKING COFFEE

Making coffee using pre-ground coffee

IMPORTANT!

●

Never add pre-ground coffee when the machine is off or the grounds could spread
through the inside of the appliance which may cause damage.

●

Never use more than one level measure or it could dirty the inside of the coffee maker
or block the funnel.

Note: if you use pre-ground coffee, you can only make one cup of coffee at a time.

Place a cup under the coffee spouts.

Press STRENGTH repeatedly until

1

appears on the display.

Open the lid.

2

Make sure the funnel is not blocked,

3

then add one level measure of
pre-ground coffee.

Note:

●

While the machine is making coffee, delivery can be cancelled at any moment
by pressing CANCEL.

●

As soon as delivery has ended, to increase the size of coffee in the cup, press EXTRA.
When the preferred size is reached, press CANCEL.

4

Then select your required coffee

5

(ESPRESSO, COFFEE, LONG) from
the display.

Preparation begins. An image

6

of the selected drink appears on
the display, together with a progress
bar which gradually fills to indicate
the stage of completion.

19

MAKING COFFEE

Making long coffee

IMPORTANT!

Halfway through preparation, the message ADD PRE-GROUND COFFEE,
MAXIMUM ONE MEASURE will be displayed. Add one level measure of
pre-ground coffee and press

Tips for a hotter coffee

If you prefer a hotter coffee, you should:

●

Perform a rinse cycle by selecting the RINSING function in the settings menu.

●

Warm the cups with hot water using the hot water function
(see section ‘Delivering hot water’).

●

Increase the coffee temperature in the settings menu
(see section ‘Coffee temperature’).

Adjusting the coffee mill

The coffee mill is set by default to prepare coffee correctly and should not require
adjusting initially.
However, if after making the first few drinks you find that the coffee is either too
weak, not creamy enough or delivery is too slow (a drop at a time), this can be
corrected by adjusting the grinding adjustment dial.

.

Note:

●

The grinding adjustment dial must only be turned when the coffee mill is
in operation during the initial phase of coffee preparation.

●

If the coffee is delivered too slowly or not at all, turn one click clockwise towards 7.

●

For fuller bodied creamier coffee, turn one click anti-clockwise towards 1
(do not turn more than one click at a time otherwise the coffee could be
delivered at a drop at a time).

●

These adjustments will only be evident after at least two cups of coffee have
been delivered. If this adjustment does not obtain the desired result, turn the
dial another click.

20

MAKING CAPPUCCINOS AND MILK-BASED COFFEES

Note: to avoid milk with poor froth or large bubbles, always clean the milk container lid
and hot water connection nozzle as described in sections ‘Cleaning the milk container’
and ‘Cleaning the steam wand connection nozzle’.

Filling and attaching the milk container

Remove the lid.

1

Note:

●

For a denser and more even froth, use refrigeratored milk at about 5°C temperature.

●

If ‘Energy Saving’ mode is enabled, you may have to wait a few seconds before the
drink is delivered.

Make sure the milk intake tube is

3

correctly inserted in the bottom
of the milk container lid.

Fill the milk container with a sufficient quantity

2

of milk, not exceeding the MAX level marked
on the container. Each mark on the side of the
container corresponds to about 100ml of milk.

Place the lid back on the milk container.

4

Remove the steam wand.

5

Attach the milk container to the

6

connection nozzle and push as
far as it will go. The appliance
will beep (if the beep function
is enabled).

Place a cup under the coffee spouts and

7

milk spout. The length of the milk spout is
adjustable. To move it closer to the cup,
pull it downwards.

21

MAKING CAPPUCCINOS AND MILK-BASED COFFEES

Adjusting the amount of froth

Turn the froth adjustment dial on the milk container lid to adjust the amount
of froth delivered while making milk-based coffees. Follow the recommendations
in the table below:

DIAL POSITION FROTH RECOMMENDED FOR

None Latte / Hot milk

Minimum Latte or Macchiato

Maximum Cappuccino

Making cappuccinos and milk-based coffees automatically

Fill the milk container and attach it as described above.

1

Select the required beverage from the display:

2

●

Cappuccino

●

Latte

●

Flat white

●

Latte macchiato

●

Espresso macchiato

●

Hot milk

A message on the display instructs you to turn the froth adjustment dial according

3

to the froth required by the original recipe. Turn the dial on the milk container lid
and confirm the selection by pressing .

After a few seconds, preparation begins automatically and an image of the selected

4

drink appears on the display, together with a progress bar which gradually fills to
indicate the stage of completion.

General controls

●

BACK: will cancel preparation completely and go back to the home screen.

●

CANCEL: will cancel milk or coffee delivery and move on to the next delivery stage
(if applicable) to complete the beverage.

●

EXTRA will increase the size of coffee in the cup. This option is available at the end
of the delivery.

●

Preparation of each coffee can be customised (see sections ‘Customising the beverages’
and ‘Memorising your personal profile’).

●

Do not leave the milk container out of the refrigerator for long periods.
5°C (41°F) is the ideal milk temperature. The warmer the milk the poorer the quality
of froth produced.

22

MAKING CAPPUCCINOS AND MILK-BASED COFFEES

Cleaning the milk container after use

IMPORTANT!

When cleaning the internal tubes of the milk container, a little hot water and steam
may leak out of the frothed milk spout. Take care to avoid burns from hot splashes
of water.

Each time you use a milk function, TURN DIAL TO <CLEAN> POSITION TO START
CLEANING appears on the display and the milk frother lid must be cleaned:

Leave the milk container in the machine (you do not need to empty it).

1

Place a cup or other container under

2

the frothed milk spout.

Turn the froth adjustment dial

3

to CLEAN, CLEANING
MILK CONTAINER UNDERWAY
appears on display.

PLACE A RECIPIENT UNDER MILK

4

SPOUT appears on the display
together with a bar which gradually

Remove the milk container and

5

clean the steam connection nozzle

with a sponge.

fills to indicate the stage of completion.
Cleaning stops automatically.

Turn the dial back to one of the

6

froth selections.

Note:

●

When making a number of cappuccinos or milk based coffees, clean the milk
container after you have prepared the last beverage only. To proceed with making
the next beverages, when the CLEAN message is displayed, press BACK.

●

If you do not clean the milk container, appears on the display to remind you
that it needs cleaning.

●

The milk container can be kept in the refrigerator.

●

In some cases, before cleaning you must wait for the appliance to heat up.

23

DELIVERING HOT WATER

IMPORTANT!

Do not leave the appliance unattended while hot water is being delivered.

Make sure the steam wand is attached correctly to the hot water/steam

1

connection nozzle.

Place a container under the spout (as close as possible to avoid splashes).

2

Select HOT WATER The appliance delivers hot water and a progress bar appears

3

on the display and fills gradually to indicate the stage of completion.
The delivery of hot water stops automatically.
To cancel hot water delivery press CANCEL.

Note:

●

If ‘Energy Saving’ mode is enabled, you may have to wait a few seconds before
hot water is delivered.

●

Preparation of hot water can be customised (see sections ‘Customising the
beverages’ and ‘Memorising your personal profile’).

24

STEAM DELIVERY

IMPORTANT!

●

Do not leave the appliance unattended while steam is being delivered.

●

Always stop steam delivery before extracting the container filled with liquid
to avoid burns from splashes.

Make sure the steam wand is attached correctly to the hot water/steam connection nozzle.

1

Fill a container with water to be heated or milk to be frothed and immerse the spout

2

in the liquid.

Select STEAM from the display. After a few seconds, steam to heat the liquid is

3

delivered from the steam wand.

When the desired temperature or level of froth is reached, end steam delivery by

4

pressing CANCEL.

Note: If ‘Energy saving’ is enabled, you may have to wait a few seconds before steam
is delivered.

Tips for using steam to froth milk

●

When choosing the size of the container, bear in mind that the liquid doubles or
triples in volume.

●

For a richer denser froth, use skim or light milk at refrigerator temperature (about 5°C).

●

For a creamier froth, rotate the container with slow movements in an upward direction.

●

To avoid milk with poor froth or large bubbles, always clean the spout as described
in the following section.

Cleaning the steam wand and after use

Always clean the steam wand after use to avoid the build-up of milk residues and
prevent it from clogging.

Place a container under

1

the steam wand and deliver
a little water (see section
‘Delivering hot water’).
Stop delivery of hot water
by pressing CANCEL.

Check the hole in the connection nozzle is not blocked. If necessary, clean using

5

Wait a few minutesfor the spout

2

to cool down, then extract.

3 Hold the spout with one hand

and with the other, turn the
end of the spout and pull it
downwards.

Also remove

4

the steam
connection
nozzle by
pulling it
downwards.

a toothpick.

Wash all parts of the spout thoroughly with a sponge and warm water.

6

Insert the connection nozzle, then the end of the spout onto the steam wand by

7

pushing it upwards and turning it clockwise until it is attached.

25

CUSTOMISING BEVERAGES

Drinks can be customised by altering the strength and size of coffee delivered.

IMPORTANT

As part of customising the settings, coffee and milk will be delivered.
So place a cup or container below the spouts.

Make sure the profile you want to customise is active. The current active profile

1

will be displayed on the home screen. To change the active profile, select the profile
on display, then select from one of the six profile icons you would like to make active.
This will allow you to modify the drink options for that profile.
You can select MY beverages for each of the six profiles.

From the home screen, press .

2

To access the customising screen, choose the beverage you want to customise.

3

The corresponding accessories must be inserted.

For beverages with coffee only CHOOSE COFFEE STRENGTH:

4

Select the required strength by pressing - or + and press .

CUSTOMISING COFFEE OR WATER QUANTITY, STOP TO SAVE:

5

Delivery begins and on the display a vertical bar indicates the amount of coffee
being delivered. The circle symbol alongside the bar indicates the current setting.

When the amount reaches the minimum quantity you can set, CANCEL is displayed.

6

When the desired quantity in the cup is reached, press CANCEL.

7

SAVE NEW SETTINGS?: Press YES or NO.

8

The appliance confirms if the values have been saved or not. Press .

Note:

●

Cappuccino and milk-based coffees: the coffee strength is saved first, followed
by the size of first milk, then coffee.

●

HOT WATER: When the appliance delivers hot water. Press CANCEL to save the
required size.

●

Press BACK to exit. The values will not be saved.

Beverage size

BEVERAGE

Espresso 40 20 – 80

Long 160 115 – 250

Coffee 180 100 – 240

Double espresso 120 80 – 180

Hot water 250 20 – 420

26

STANDARD PROGRAMMABLE

ml ml

MEMORISING YOUR PERSONAL PROFILE

The appliance allows you to memorise six different profiles, each associated with
a different icon.

The customised MY beverages strength and size values are saved in each profile
(see section ‘Customising the beverages ’). The order in which all the beverages
are displayed is based on the frequency of selection.

To select or enter a profile, press on the profile currently in use
press or until the required profile is displayed, then press on the profile.

Note: GUEST profile: select this profile to deliver beverages with the default settings.
The function is not active.

,

27

CLEANING

Cleaning the appliance

The following parts of the appliance must be cleaned regularly (refer to page 2):

●

The appliance’s internal circuit.

●

Coffee grounds container.

●

Drip tray.

●

Water tank.

●

Coffee spouts.

●

Pre-ground coffee funnel.

●

Infuser, accessible after opening the infuser door.

●

Milk container.

●

Hot water/steam connection nozzle.

●

Control panel.

IMPORTANT!

●

Do not use solvents, abrasive detergents or alcohol to clean the coffee maker.
You need not use chemical products to clean the machine.

●

None of the components of the appliance can be washed in a dishwasher with the
exception of the milk container.

●

Do not use metal objects to remove coffee deposits as they could scratch metal or
plastic surfaces.

Cleaning the machine’s internal circuit

If the appliance is not used for more than three to four days, before using
it again, we strongly recommend switching it on and:

Performing two to three rinse cycles by selecting the ‘Rinse’ function

1

(see ‘Rinsing’ section).

Delivering hot water for a few seconds (see ‘Delivering hot water’ section).

2

Note: after cleaning, it is normal for the grounds container to contain water.

Cleaning the coffee grounds container

When EMPTY GROUNDS CONTAINER appears on the display, the grounds container
must be emptied and cleaned. The appliance cannot be used to again until you
have cleaned the grounds container. Even if the container is not full, the empty grounds
container message is displayed 72 hours after the first coffee has been prepared.
For the 72 hours to be calculated correctly, avoid turning the appliance off from the
mains switch if it is not necessary.

28

To clean (with the appliance on):

CLEANING

Open the bottom door.

1

Remove the drip tray, empty

2

and clean.

Empty the grounds container

3

and clean thoroughly to remove
all residues left on the bottom.
This can be done using the
spatula or the brush provided.

IMPORTANT!

When removing the drip tray, the grounds container must be emptied, even
if it contains few grounds. If this is not done, when you make the next coffees,
the grounds container may fill up more than expected and clog the machine.

Cleaning the drip tray

Remove the drip tray and coffee

1

grounds container.

Empty the drip tray and grounds

2

container and wash them.

Re-insert the drip tray and grounds

3

container back into the appliance.

IMPORTANT!

●

The drip tray is fitted with a level
indicator (red) showing the level
of water it contains.

●

Before the indicator protrudes from
the cup tray, the drip tray must be
emptied and cleaned, otherwise the
water may overflow the edge and
damage the appliance, the surface
it rests on or the surrounding area.

29

CLEANING

Cleaning the inside of the coffee maker

IMPORTANT!

Before cleaning internal parts, the appliance must be turned off (see section
‘Turning the appliance off’) and unplugged from the mains power supply.
Never immerse the the appliance in water.

Check regularly (about once a month) that

1

the inside of the appliance (accessible after
removing the drip tray) is not dirty.

If necessary, remove coffee deposits with

2

the brush supplied and a sponge.
Remove all the residues with a vacuum cleaner.

Cleaning the water tank

Clean the water tank regularly (about once a month)

1

and whenever you replace the water softener filter (if
provided) with a damp cloth and little dishwashing
liquid. Rinse thoroughly before filling the tank and
putting it back in the appliance.

Remove the filter (if present) and rinse with

2

running water.

Replace the filter (if provided), fill the tank with fresh

3

water and place the tank back into the appliance.

For models with water softener filter only:

4

Deliver about 90ml of hot water to reactivate the filter.

Cleaning the coffee spouts

Clean the coffee spouts regularly

1

with a sponge or cloth.

Cleaning the pre-ground coffee funnel

Check regularly (about once a month) that the pre-ground coffee funnel is not blocked.
If necessary, remove coffee deposits with the brush supplied.

30

Check that the holes in the coffee spouts

2

are not blocked. If necessary, remove
coffee deposits with a toothpick.

CLEANING

Cleaning the infuser

The infuser must be cleaned at least once a month.

IMPORTANT!

The infuser must not be removed when the appliance is on. Do not use force
to remove the infuser.

Make sure the machine is correctly turned off (see Turning off).

1

Open the service door.

2

Remove the drip tray and waste

3

coffee container.

Press the two coloured release

4

buttons inwards and at the same
time pull the infuser outwards.

IMPORTANT!

Do not use dishwashing liquid to clean the infuser as it will remove the lubricant
inside the piston.

Soak the infuser in water for about five minutes, then rinse.

5

After cleaning, replace the

6

infuser by sliding it onto the
internal support and pin at
the bottom, then push the
PUSH symbol fully in until it
clicks into place.

Note: if you encounter
difficulty inserting the
infuser, before inserting
it you must adapt it to
the right dimension by
pressing it forcefully
from the bottom and
top as shown.

Once inserted, make

7

sure the two coloured
release buttons have
snapped out.

Replace the drip tray

8

and waste coffee
container.

Close the service door.

9

31

Cleaning the milk container

CLEANING

Lid with milk frother

Frothed milk spout

(adjustable)

Frothed milk

intake tube

Milk container

Thermal casing

Froth adjustment
and clean dial

Lid release buttons

Each time the milk container needs to be re-filled, clean it as described below:

Lift and remove the lid.

1

Extract the milk container from the thermal casing, holding it by the two side grips.

2

IMPORTANT!

The thermal casing must not be filled with or immersed in water. Clean with a damp
cloth only.

Remove the milk spout and intake tube.

3

Turn the froth adjustment dial clockwise

4

to the INSERT position and pull off.

32

Wash all the components of the

5

frother thoroughly with hot water
and dishwashing liquid. All components
and the container are dishwasher safe.

Make sure there are no milk residues

on the hollow and groove under the
dial. If necessary, scrape the groove
with a toothpick.

CLEANING

Rinse inside the froth adjustment dial seat

6

and the milk frother connector hole.

Check that the intake tube and spout are

7

not clogged with milk residues.

Reposition the dial (lining up the arrow with

8

the word INSERT). Reinsert the spout and milk
intake tube.

Place the milk container in the thermal casing.

9

Place the lid back on the milk container.

!0

Cleaning the steam connection nozzle

Each time you re-fill the milk container, clean
the connection nozzle with a sponge to remove
milk residues from the gaskets.

33

DESCALE

IMPORTANT!

●

Read the instructions and the labelling on the descaler pack.

●

Only use descaler authorised by the manufacturer. Using unsuitable descaler
and/or performing descaling incorrectly may result in faults not covered
by the manufacturer’s guarantee.

Descale the appliance when DESCALING NEEDED PRESS OK TO START (~45min)
appears on the display. To descale immediately, press and follow the instructions
from point four.
To descale the appliance later, press BACK. The symbol appears on the display
to remind you that the appliance needs descaling (the message appears each time
you turn the appliance on).

To access the descaling menu:

Press .

1

Press or until descale appears on the display.

2

Press to start the descaling cycle then follow the instructions on the display.

3

AB

B

A

REMOVE WATER SOFTENER FILTER:

4

remove the water tank, remove the
water softener filter (if present) and
empty the water tank. Press NEXT.

EMPTY GROUNDS CONTAINER AND

6

DRIP TRAY: remove, empty and replace
the drip tray and grounds container.
Press NEXT.

34

ADD DESCALER (LEVEL A) AND

5

WATER (UP TO LEVEL B): Pour the
descaler into the tank up to the level A
marked inside the tank, then add water
up to level B and put the water tank
back. Press NEXT.

PLACE 2L CONTAINER UNDER SPOUTS

7

PRESS TO START DESCALING:
Place an empty suitably sized container
under the steam wand and coffee
spouts.

DESCALE

IMPORTANT!

Hot water containing chemicals flows out of the spout. Take care to avoid contact
with splashes of this solution.

Press to confirm that you have added the descaling solution. DESCALING UNDERWAY,

8

PLEASE WAIT appears on the display. The descale programme starts and the descaler
liquid comes out of the steam and coffee spouts. A series of rinses and pauses is
performed automatically to remove all the scale residues inside the coffee maker.

After about 25 minutes, descaling stops:

RINSE AND FILL WATER TANK

9

UP TO MAX LEVEL: the appliance is
now ready to rinse with fresh water.
Empty the container used to collect
the descaler solution. Remove the
water tank, rinse under running water,
fill with fresh water up to the MAX level
and put back in the appliance.

(If the filter is installed) INSERT

!3

FILTER INTO ITS HOUSING.
Press NEXT and extract the water tank.
Replace the water softener
filter if removed previously.

POSITION 2L CONTAINER OK TO START

!0

RINSING: Place the container used to
collect the descaler solution under the
and steam spouts and press .

Hot water is delivered first from the

!1

coffee spouts, then from the steam
spout and RINSING UNDERWAY,
PLEASE WAIT is displayed.

When the water in the tank has run

!2

out, empty the container used to
collect the rinsing water.

RINSE AND FILL WATER TANK

!4

UP TO MAX LEVEL: Fill the tank
up to the MAX level with fresh water.

35

DESCALE

INSERT WATER TANK: Place the

!5

water tank back in the appliance.

POSITION 2L CONTAINER OK TO

!6

START RINSING: Place the
container used to collect the
descaler solution empty under the
hot water/steam spout and press .

Hot water is delivered from the

!7

steam spout and RINSING UNDERWAY
is displayed.

EMPTY DRIP TRAY: At the end of rinsing, remove, empty and replace the drip tray

!8

and grounds container. Press NEXT.

DESCALE COMPLETE: press .

!9

FILL TANK WITH FRESH WATER: empty the container used to collect the rinse water,

@0

remove the water tank and fill with fresh water up to the MAX level, then place the
water tank back in the appliance.

Descaling is complete.

@1

Note:

●

If the descaling cycle is not completed correctly. For example if there was a
power cut, we recommend repeating the cycle.

●

After descaling, it is normal for the grounds container to contain water. If the water
tank has not been filled to the MAX level, at the end of descaling, the appliance
requests a third rinse to guarantee that the descaler solution has been completely
eliminated from the machine’s internal circuits. Before starting the rinse cycle,
remember to empty the drip tray.

●

The appliance may request descaling cycles at very short intervals. This is due
to the appliance’s advanced control system and is part of normal operation.

36

WATER SOFTENER FILTER

Certain models are fitted with a water softener filter. If this is not the case with
your model, you are recommended to purchase one from an approved supplier.
To use the filter correctly, follow the instructions below.

Installing the filter

Remove the filter from the packaging.

1

Press .

2

Press or until WATER FILTER appears on the display.

3

Press .

4

TURN DATE INDICATOR TO DISPLAY NEXT 2 MONTHS:

5

turn the date indicator disk until the next two months
of the year are displayed. Press NEXT.

Note: the filter lasts about two months if the appliance is used normally. If
the coffee maker is left unused with the filter installed, it will last a maximum of
three weeks.

RUN WATER INTO FILTER HOLE UNTIL

1

IT COMES OUT FROM OPENINGS:
To activate the filter, run tap water
through the hole in the filter as shown
in the figure until water comes out of
the openings at the side for more than
a minute. Press NEXT.

Insert the filter into the filter housing

4

and press as far as it will go.
Press NEXT.

INSERT WATER TANK: Close the tank

5

with the lid, then place the tank back
into the appliance.

Extract the tank from the appliance

2

and fill with water.

IMMERSE FILTER IN THE WATER TANK

3

LETTING AIR BUBBLES ESCAPE.
Place the filter in the water tank
immersing it completely for about
ten seconds, allowing air bubbles
to escape. Press NEXT.

PLACE 2L CONTAINER UNDER SPOUTS,

6

press TO FILL FILTER: Container has
to hold at least 0.5L Delivery begins
and stops automatically. The symbol
appears on the display alongside the
time to indicate that the filter has been
enabled.
You can now use the coffee maker.

37

WATER SOFTENER FILTER

Replacing the filter

Replace the filter when REPLACE WATER SOFTENER FILTER, PRESS OK
TO START appears on the display: to replace immediately, press and follow
the instructions from point four.
To replace the filter later, press BACK. The symbol appears on the display
to remind you that the filter needs replacing.

Remove the tank and exhausted filter.

1

Remove the new filter from the packaging.

2

Press .

3

Press or until WATER FILTER appears on the display.

4

Press .

5

REPLACE FILTER appears on the display.

6

Press .

7

Follow the actions described in the previous section from point five.

8

The filter is now active and you can use the coffee maker.

Note: after two months (see date indicator) or when the appliance has not been
used for three weeks, you should replace the filter even if the ‘replace filter’
message has not yet been displayed.

Removing the filter

If you want to use the appliance without the filter, you must remove it and alter
the settings in the appliance.

Extract the tank and exhausted filter.

1

Press .

2

Press or until WATER FILTER appears on the display.

3

Press .

4

REMOVE FILTER appears on the display.

5

Press .

6

CONFIRM REMOVE FILTER: press (or press BACK to go back to the

7

settings menu).

FILTER REMOVED: the change has been saved. Press .

8

38

DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE WHAT TO DO

Insufficient water
in the tank.

FILL TANK WITH
FRESH WATER

The tank is not
correctly in place.

INSERT WATER TANK

The grounds
container is full.

EMPTY GROUNDS
CONTAINER

After cleaning, the
grounds container
has not been
re-inserted.

Fill the tank with water and ensure that
it is inserted correctly, pushing it as far
as it will go until it clicks into place.

Insert the tank correctly and press as
far as it will go.

Empty the grounds container and
drip tray, clean and place it back in
the appliance. Note: when removing
the drip tray, the grounds container
must be emptied, even if it contains
few grounds. If this is not done, when
you make the next drinks, the grounds
container may fill up more than
expected and clog the machine.

Remove the drip tray and insert
the grounds container.

INSERT GROUNDS
CONTAINER

Back

ADD PRE-GROUND
COFFEE, COFFEE
MAX. 1 MEASURE

The ‘pre-ground
coffee’ function
has been selected
without placing any
pre-ground coffee
in the funnel.

The pre-ground
coffee funnel is
clogged.

Place pre-ground coffee in the
funnel and repeat delivery.

Empty the funnel as described in
section ‘Cleaning the pre-ground
coffee funnel.’

39

DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE WHAT TO DO

A long coffee
with pre-ground
coffee has been
requested.

ADD COFFEE, COFFEE
MAX. 1 MEASURE

The coffee beans
have run out.

Place pre-ground coffee in the
funnel and press to continue
and complete delivery.

Fill the beans container.

Back

FILL BEANS
CONTAINER

Back

GROUND TOO FINE.
ADJUST MILL 1 CLICK
WHILE IN OPERATION

The grinding is
too fine and the
coffee is delivered
too slowly or
not at all.

If you’re using a
water softener filter,
an air bubble may
have been released
inside the circuit,
obstructing delivery.

Repeat coffee delivery and turn the
grinding adjustment dial one click
clockwise towards ‘7’ while the coffee
mill is in operation. If after making at
least two coffees, delivery is still too
slow, repeat the correction procedure,
turning the grinding adjustment dial
another click until delivery is correct
(see section ‘Adjusting the coffee mill’).
If the problem persists, make sure the
water tank is fully inserted.

Deliver some water through the
hot water spout until the flow
becomes regular.

Back

SELECT A MILDER
TASTE OR REDUCE
PRE-GROUND COFFEE
QUANTITY

40

Too much coffee
has been used.

Select a milder strength by
pressing STRENGTH
the quantity of pre-ground coffee
(maximum 1 measure).

or reduce

DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE WHAT TO DO

The hot water
spout is not inserted
or is not inserted
correctly.

INSERT WATER SPOUT

The milk container
is not inserted
correctly.

INSERT MILK
CONTAINER

The infuser has not
been replaced after
cleaning.

Insert the water spout as far as
it will go.

Insert the milk container as far as
it will go.

Insert the infuser as described in
section ‘Cleaning the infuser’.

INSERT INFUSER
ASSEMBLY

WATER CIRCUIT
EMPTY PRESS OK
TO START FILLING
PROCESS

The water circuit
is empty.

Press
spout until it flows out normally.
Delivery stops automatically.

If the problem persists, make sure
the water tank is fully inserted.

to deliver water from the

41

DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE WHAT TO DO

The milk container
has been inserted
with the froth
adjustment dial in
the CLEAN position.

PRESS OK TO START
CLEANING PROCESS
OR TURN MILK FROTH
ADJUSTMENT DIAL

Milk has been
delivered recently
and the tubes
inside the milk
container must
be cleaned.

To proceed with the CLEAN function,
press
dial to one of the milk positions.

Turn the froth adjustment dial
to CLEAN.

or turn the froth adjustment

Back

TURN DIAL TO <CLEAN>
POSITION TO START
CLEANING

The milk container
has been inserted
with the froth
adjustment dial in
the CLEAN position.

Turn the dial to the required
froth position.

TURN THE MILK FROTH
ADJUSTMENT DIAL TO
MILK POSITION

Back

DESCALING NEEDED
PRESS OK TO START
(~45min)

Back

REPLACE WATER
FILTER PRESS OK
TO START

42

The machine must
be descaled.

The water softener
filter is exhausted.

Press to start descaling or BACK
to descale later. The descaling
procedure described in section
‘Descale’ needs to be performed.

Press
the filter, or BACK to carry out the
procedure later. Follow the instructions
in section ‘Water softener filter’.

to replace or remove

DISPLAYED MESSAGES

DISPLAYED MESSAGE POSSIBLE CAUSE WHAT TO DO

GENERAL ALARM:
REFER TO USER
MANUAL

!

The inside of the
appliance is very
dirty.

The appliance
needs descaling
and/or the filter
must be replaced.

The tubes inside
the milk container
must be cleaned.

The filter must
be replaced.

The machine must
be descaled.

Clean the inside of the appliance
thoroughly, as described in section
‘Cleaning’. If the message is still
displayed after cleaning, contact
Customer Care.

The descaling procedure described
in the ‘Descale’ section, needs to be
performed and/or the filter needs
replacing or removing as described
in section ‘Water softener filter’.

Turn the froth adjustment dial to CLEAN.

Replace the filter or remove it as
described in section ‘Water softener
filter’.

The descaling procedure described
in section ‘Descale’ needs to be
performed.

CLEANING

UNDERWAY

PLEASE WAIT

APPLIANCE

TOO HOT

The auto-start
function is enabled.

Energy saving is
enabled.

The appliance has
detected impurities
in its internal
circuits.

Using the appliance
continuously for
long periods may
cause the appliance
to overheat.

To disable the function, proceed
as described in section ‘Auto start’.

To disable energy saving, proceed as
described in section ‘Energy saving’.

Wait for the appliance to be ready
for use again and reselect the required
beverage. Contact Customer Care
if the problem persists.

Wait for the appliance to cool down.

43

TROUBLESHOOTING

If the problem cannot be resolved as described, contact Customer Care.

PROBLEM POSSIBLE CAUSE WHAT TO DO

The coffee
is not hot

The coffee
is weak or not
creamy enough

The coffee
is delivered
too slowly or
a drop at a time

Coffee does
not come out
of one or both
of the spouts

The cups were not
preheated.

The infuser has cooled
down because two to three
minutes have elapsed since
the last coffee was made.

A low coffee temperature
is set.

The coffee is ground too
coarsely.

The coffee is ground
too finely.

The coffee spouts are
blocked.

Warm the cups by rinsing them with
hot water (Note: you can use the hot
water function).

Before making the coffee, heat the
infuser by rinsing using the rinse
function (see section ‘Rinsing’).

Set a hotter coffee temperature in the
menu (section ‘Coffee temperature’).

Turn the grinding adjustment dial one
click anticlockwise towards ‘1’ while
the coffee mill is in operation. Continue
one click at a time until you reach the
desired coffee delivery. The effect is
only visible after delivering two coffees
(see section ‘Adjusting the coffee mill’).
If coffee is still not to your preference,
try using a different brand of coffee.

Turn the grinding adjustment dial one
click clockwise towards ‘7’ while the
coffee mill is in operation above figure.
Continue one click at a time until you
reach the desired coffee delivery.
The effect is only visible after delivering
two coffees (see section ‘Adjusting the
coffee mill’).

The appliance
will not
make coffee

44

The appliance has detected
impurities in its internal
circuits. ‘Cleaning underway’
is displayed.

Clean the spouts with a toothpick.

Wait for the appliance to be ready for
use again and reselect the required
drink. Contact Customer Care if the
problem persists.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

The appliance
does not turn on

The infuser
cannot be
extracted

At the end of
descaling, the
appliance requests
a third rinse

The milk does not
come out of the
milk spout

The milk contains
large bubbles
and squirts out
of the milk spout
or there is little
froth

The machine
emits noises or
small puffs of
steam while not
in use

It is not plugged into
the mains socket.

The main switch is not
turned on.

The appliance has not
been turned off correctly.

During the two rinse
cycles, the water tank has
not been filled to the MAX
level.

The lid of the milk
container is dirty.

The milk is not cold
enough or is not light or
skimmed milk.

The froth adjustment dial
is incorrectly adjusted.

The milk container lid or
froth adjustment dial is
dirty.

The hot water/steam
connection nozzle is dirty.

The machine is ready
for use, or has recently
been turned off, and
condensation is dripping
into the hot vaporiser.

Plug into the mains socket.

Press the main switch.

Turn the appliance off by pressing
the AUTO OFF button (see section
‘Turning the appliance off’).

Follow the instructions displayed by
the appliance, but first empty the drip
tray to avoid the water overflowing.

Clean the milk container lid as
described in the ‘Cleaning the milk
container’ section.

Use light or skimmed milk at refrigerator
temperature (about 5°C (41°F)). If the
result is not as you wished, try using a
different brand of milk.

Adjust following the instructions in the
‘Adjusting the amount of froth’ section.

Clean the milk container lid and froth
adjustment dial as described in the
‘Cleaning the milk container’ section.

Clean the connection nozzle as
described in section ‘Cleaning the
hot water/steam connection nozzle’.

This is part of normal operation.
To limit this occurring, empty
the drip tray.

45

WARRANTY AND SERVICE

Before you call for service or assistance...

Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:

1 Your product is correctly installed.
2 You are familiar with its normal operation.

If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorised Service
Centre, Customer Care, or contact us through our website fisherpaykel.com.

Complete and keep for safe reference:

Model

Serial No.

Purchase Date

Purchaser

Dealer

Suburb

Town

Country

46

FISHERPAYKEL.COM

© Fisher & Paykel Appliances 2018. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly

describes the product currently available.

NZ AU GB IE

59155A 02.18