Refrigeration
User guide
New Zealand Australia USA Canada Europe Asia Pacific
Contents
General Operating Instructions – All Products
Important Safety Information 4
Installation – Four Essential Requirements 6
Moving or Storing Your Refrigerator 8
Active Smart™ Refrigerators
Operating Instructions 9
Special Features 11
Maintenance 13
Cleaning Care 14
Cyclic Refrigerators
Operating Instructions 16
Special Features and Maintenance 17
Ver tical Freezers
Operating Instructions 17
All Products
Cleaning Care 18
Food Care – All Products
Storing Food in Your Refrigerator 20
Storing Food in Your Freezer 22
Problem Solving Checklist
Customer Care Information
Active Smart™ Models
635mm wide E402B
680mm wide E440T, E442B
790mm wide E521T, E522B
Cyclic Models
635mm wide C450
Vertical Freezer Models
635mm wide N388
24
26
3
Important Safety Information
To reduce the risk of fire, electric shock, or injury to persons read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Use this appliance only for its intended purpose as described in this User Guide.
Warning
When using this appliance always exercise basic safety precautions including the following:
Danger
This appliance is not intended for use by young children or infirm persons without supervision.
Young children should be supervised to ensure they do not play with the appliance.
Risk of child entrapment. Before you throw away your old refrigerator or freezer:
–Take off the doors
–Leave the shelves in place so that children may not easily climb inside.
Disposal
Extreme care must be taken when disposing of your old appliance to avoid hazards. The
refrigerant gas must be safely removed and for the safety of young children, remove doors.
Your Fisher & Paykel Appliances Authorised Service Centre will be able to give advice on
environmentally friendly methods of disposing of your old refrigerator or freezer.
Electrical
This appliance must be properly installed in accordance with the installation instruction before it
is used.
Never unplug your refrigerator by pulling on the power cord.
Always grip the plug firmly and pull straight out from the outlet.
Do not plug in any other appliance at the same power point as your refrigerator or use extension
cords or double adapters.
Repair or replace immediately all electric service cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug
or appliance end.
If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel Appliances
Authorised Service Centre because special purpose tools are required.
When moving your appliance away from the wall, be careful not to roll over or damage the
power cord.
Unplug your refrigerator before cleaning or replacing the lightbulb.
4
Important Safety Information
Storing Food and Drinks
Never store volatile or flammable materials in your refrigerator or freezer as they may explode.
Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the
container to explode.
Never freeze carbonated drinks. They may explode.
Do not consume food if it is too cold. Food removed from the freezer compartment may be
cold enough to cause damage when brought into contact with bare skin e.g. frozen ice cubes.
Power Failure – Food Safety
Do not refreeze frozen foods that have thawed completely. Follow the recommendations
below if you discover food in your freezer has thawed:
1) Ice crystals still visible – food may be refrozen but should be stored for a shorter period
than recommended.
2) Thawed but refrigerator cold – refreezing generally not recommended. Fruits and some
cooked food can be refrozen but use as soon as possible. Meat, fish, poultry – use immediately
or cook then refreeze. Vegetables – discard as they usually go limp and soggy.
3) Thawed but warmer than 4˚C. Red meat can be cooked immediately and refrozen but use
as soon as possible. Discard all other frozen foods.
Do not refreeze frozen foods that have thawed completely. The food may be dangerous to eat.
Cleaning
Many commercially available cleaning products contain solvents which may attack plastic
components of your refrigerator or freezer and cause them to crack. Please refer to the
cleaning care section of this booklet for further advice.
SAVE THESE INSTRUCTIONS
5
Installation - Four Essential Requirements
Please follow the steps for installation to ensure your appliance operates correctly.
1. Power
The appliance must be installed so the plug is accessible.
To ensure that the appliance is not accidentally switched off, connect your refrigerator or freezer
to its own power point. Do not plug in any other appliance at this power point or use extension
cords and double adaptors, as the combined weight of both power cords can pull the double
adaptor from a wall outlet socket.
For power requirements, refer to the information on the serial plate located at the front bottom
right-hand side of the refrigerator when the door is open.
It is essential that the appliance be properly grounded (earthed).
2. Location
Your refrigerator or freezer should not be located in direct sunlight or next to any heat
generating appliance such as a cooktop, oven or dishwasher.
3. Stability
It is important that all four corners of the refrigerator or freezer base are supported firmly on the
floor to eliminate any cabinet movement.
Installing the appliance on a soft or uneven or unlevel floor may result in twisting of the cabinet
and poor sealing of the doors. If the doors do not seal properly, warm air will enter the food
storage areas causing the temperature to increase, resulting in food spoilage and food loss.
Before moving your refrigerator or freezer into its position, ensure that the adjustable front feet
are fully retracted by turning them anticlockwise, ie. towards the right of the cabinet.
Position your refrigerator or freezer. Turn the adjustable feet clockwise, ie. to the left, to lower the
adjustable front feet and raise the front of the appliance until it is level and stable.
The front levelling foot on the hinge side should take the majority of the weight of the cabinet
and the cabinet should be stable, i.e. cabinet should not rock or wobble.
Raise
6
Lower
Installation - Four Essential Requirements
4. Ventilation and Installation
To ensure adequate ventilation for your refrigerator or freezer, allow a minimum of 50mm of
airspace above the cabinet, 20mm on each side, and 30mm at the rear. (See diagram 1 and 2).
The appliance is intended to be placed against a wall with a free distance not exceeding 75mm.
If integrating your refrigerator, follow installation instructions provided with the integration kits.
Ensure the front face of the bench is aligned to the front corner edge of the refrigerator door.
This will allow the door to fully open. (See diagram 2).
If placing the refrigerator in a corner allow 140mm clearance for the door to be able to open.
(See diagram 3).
20mm
50mm
Diagram 1
20mm
630mm
20mm
30mm
20mm
Diagram 2
630mm
660mm
20mm
140mm
Diagram 3
30mm
Before Placing Food in the Fresh Food or Freezer Compartments
Remove all packaging. Ensure that all transit clips are removed from the refrigerator. These are
small rubber stops located at the back of the shelves.
Allow the refrigerator and freezer to run empty for 2–3 hours to allow each compartment to cool
to the appropriate temperature.
Clean the inside of the appliance with warm water and a little liquid detergent to remove
manufacturing and transportation dust.
The appliance may have an odour on its initial operation, but this will go when the refrigerator
and freezer have cooled sufficiently.
Energy Efficiency
Do not cover your appliances with any material that will prevent air from flowing around the
cabinet sides.
Do not leave the door open for any longer than is necessary.
Allow good clearances in front of the air ducts within the cabinet for maximum cold air
distribution.
7
Moving or Storing Your Refrigerator
If your refrigerator or freezer is turned off for any reason, wait 10 minutes before turning it back
on. This will allow the refrigeration system pressures to equalise before restarting.
Moving Your Refrigerator
Turn off the appliance and unplug from the power point. Remove all food.
Turn the adjustable feet to the right as far as they will turn (see page 6).
Ease the refrigerator out of its position. Tuck the power cord away and tape the doors closed.
Tape the shelves in place. If the cabinet needs to be placed at an angle or laid down, carefully lay
it on its side (the right hand side when viewed from the front).
Relocate and install. If the appliance has been left on its side for any length of time, leave it
standing upright for at least 10 minutes before turning on.
Storing Your Refrigerator or Freezer
When storing your cleaned appliance, leave the door(s) open. This allows air to circulate and
prevents the build up of bacteria and moulds.
Before using again, clean well using a mixture of warm water and baking soda (add 1 teaspoon
of baking soda to each 500 ml of water). Rinse with clean water.
Holiday Time
We recommend you leave your refrigerator or freezer operating while you are on holiday.
8
Active Smart™ Operating Instructions
Models: 635mm wide E402B
680mm wide E440T, E442B
790mm wide E521T, E522B
Temperature Control
When the refrigerator is first turned on, the powerful cooling system will automatically cool both
refrigerator and freezer compartments to their set temperatures. This will take between 2-3 hours
depending on the temperature and humidity of the environment.
The two compartment temperatures are accurately and independently controlled and do not
change with the temperature or humidity of the surroundings; whether summer or winter.
If you wish to alter the temperature of either the fresh food compartment or freezer compartment,
this can be easily done by using the Control panel located at the back of the fresh food compartment.
Control Panel To adjust temperatures
Fresh food and freezer
compartment indicator
Compartment
select button
Fresh Food Compartment
The fresh food compartment light on the refrigerator diagram will be showing. The temperature
indicator illustrated by a thermometer will show the temperature setting for this compartment as a
series of lights.
The temperature may be altered by pressing the increase temperature or decrease temperature
buttons. One press on either of these buttons will produce a dimmer light which indicates a small
change in temperature.
Pressing either button twice gives a brighter light and indicates a greater change in temperature.
Fewer lights on the thermometer means a cooler temperature for the compartment selected.
Increase temperature button
Decrease temperature button
Temperature
indicator (thermometer)
Freezer Food Compartment
To adjust the freezer temperature press the compartment select button until the light flashes on
the freezer compartment indicator.
The freezer temperature can be altered by pressing the increase or decrease temperature buttons.
One press on either of these buttons will produce a dimmer light which indicates a small change
in temperature. Pressing either button twice gives a brighter light and indicates a greater change in
temperature.
Note: Successively pressing the compartment select button will automatically select between the
compartments, a return to the fresh food compartment will be accompanied by a longer beep.
When the door is reopened the control panel will return automatically to the fresh food
compartment setting.
9
Active Smart™ Operating Instructions
Sabbath Mode
To activate the Sabbath mode press the compartment select button on the temperature control
panel for 10 seconds.
When the Product is in Sabbath Mode:
The light will not operate when the door is opened.
The door alarm will not operate.
The display will not be illuminated.
Opening the door will not affect the compressor or fans.
If the power to the refrigerator is turned off whilst in this mode, the product will continue in
Sabbath mode when the power is restored.
Sabbath mode will automatically de-activate 80 hours after activation.
To de-activate earlier than 80 hours press the compartment select button on the temperature
control panel for 10 seconds.
Normal Refrigerator Sounds
Active Smart™ refrigerators, with their excellent energy ratings and cooling performance, can
produce sounds somewhat different to your old refrigerator.
Normal Operational Sounds Include:
Fan air flow sound. Active Smart™ refrigerators have fans which change speed depending on
demand. During cooling periods, such as after frequent door openings, fans circulate the
cold air in the refrigerator and freezer compartments producing some air flow sound. This is
quite normal.
Cracking or popping which may sound like ice coming off the evaporator. This occurs when the
defrost function is operating.
Running water sound. This is the liquid refrigerant in the system and can be heard as a boiling or
gurgling noise.
An audible hissing sound after closing the freezer door. This is due to the pressure difference
between the warm air that has entered the cabinet and suddenly cooled, and the outside
air pressure.
Other strange sounds may be heard for the following reasons:
– Cabinet not level
– Floor uneven or weak
– Bottles or jars rattling on shelves
10
Active Smart™ Special Features
Fruit and Vegetable Bins and Humidity Control Cover
The fruit and vegetable bins feature a unique cover which provides two functions:
The humidity cover seals the bins and provides a humid microclimate to extend storage times of
fruits and vegetables.
The humidity cover prevents condensation, which forms at high humidities, from dripping down
onto the fruit and vegetables. The ability to retain high humidity in the fruit and vegetable bin
may produce small amounts of water in the bottom of the fruit and vegetable bins. This can be
wiped out as required.
Fruit and Vegetable Bins and Humidity Slide
(790 and 680 Wide Models Only)
Each fruit and vegetable bin has a humidity adaptor control that can be adjusted to fruit or
vegetables depending on what is stored in the bins.
If possible try to store fruit and vegetables separately. This will help extend their storage life.
If there is a mixture of fruit and vegetables in the bin adjust the position of the control to
the centre.
If there is too much water in the bins the control can be adjusted towards the setting with
fewer drips.
Remember a small amount of water in the bins is beneficial for fruit and vegetable storage.
Ice Trays and Lid
To empty the ice cubes into the lid, hold the tray and lid together and twist to dislodge.
Refill the ice tray with water, place lid containing ice cubes on top and store in the freezer.
Ice cubes are best stored in a closed container or plastic bag as they readily absorb odours and
tastes from other foods.
Door Alarms
If the fresh food compartment door is left open the alarm will beep after 90 seconds.
If the freezer door is left open the alarm will beep after 60 seconds.
While either door remains open, subsequent beeps will sound every 30 seconds for 5 minutes.
A continuous alarm will sound if the door has been left open for 5 minutes or longer and the
light will turn off. The alarm will stop when the door is closed.
Fault Alarms
If the electronic controller detects a fault from which it is unable to recover an alarm will sound.
When the fresh food compartment door is opened a fault code (specific pattern of lights) will
flash red and green on the Control panel to alert you to the fault. The audible alarm will stop
when any button is pressed but the lights will remain flashing. If such a fault occurs, call your
Fisher & Paykel Appliances Authorised Service Centre immediately; the fault code will help the
service person find and remedy the cause of failure.
11
Active Smart™ Special Features
Divider Instructions (680 and 790 Wide Models Where Fitted)
To fit the divider, insert divider into bin on an angle, straighten and slot into place. To adjust the
divider, fully extend the bin, partially lift the divider, slide sideways and re-slot into position.
Bottle Rack
The bottle rack can be used to store a variety of bottles and can be positioned anywhere you
would a shelf. To re-position, lift the rear of the rack and pull forward. Bottles are best stored with
the top facing the front of the refrigerator.
Solid Freezer Bins (635 Wide Models)
Remove by pulling the bin out until it stops. Remove
the white clips from both sides by pulling upward, then
continue to slide the bin out. Clean in warm, soapy water.
To reassemble, slide the bins back into the runners and
replace the white clips.
Slide the bin back to its original position.
Remove the white clip to slide bin out.
Clip in place for normal usage.
Upper Freezer Shelf (635 Wide Models)
To remove for cleaning firstly pull out top bin to allow easy access to shelf. Using the front of the
shelf lift the back edge of the shelf and pull forward. Clean in warm soapy water and slide back
into position until it clicks into place.
12
Active Smart™ Maintenance
Replacement of the Interior Light (Halogen Light Bulb)
Turn the power off at the wall socket before replacing the bulb. The light bulb is located on the
top roof of the cabinet at the front.
Remove the lens cover using a small screwdriver. Insert the screwdriver in the front centre of the
lens cover and gently lever down. Pull out old bulb.
Do not touch the new bulb with your hand. Leave it in the plastic bag whilst slotting
into position.
Remove plastic bag when bulb is in position.
Replace lens cover.
Turn power on. Light bulb should now glow.
Note: The replacement halogen bulb must not exceed 12 Volt/10 Watt. Bulbs are available
from your Fisher & Paykel Appliances Customer Care Centre.
Your refrigerator is designed to operate for many years without the need for service checks.
However, if your refrigerator is malfunctioning, have it attended to by your Fisher & Paykel
Appliances Authorised Service Centre as soon as possible. All electrical repairs must be
carried out by an adequately trained service technician or qualified electrician.
13
Active Smart™ Cleaning Care – Special Features
To Remove Trays or Fixed Bins (680 and 790 Wide Models)
For ease of removal, empty food from tray/bin first.
Hold the centre front of the tray/bin handle.
Lift vertically to unclip from the runners and pull tray/bin towards you to remove.
Push runners back into refrigerator.
To Replace Trays or Fixed Bins:
With the runners pushed back into the refrigerator, place the tray/bin on top of the runners.
Push the tray/bin back slowly until you feel it clip back onto the runners.
Important: Ensure that trays and bins are securely clipped onto the runners before use.
Important Notice (680 and 790 Wide Models)
Bin and tray runners are pre-lubricated, and will not need to be re-lubricated during their
life. Do not attempt to clean grease from the runners, as this will affect their ability to
function. Do not immerse runners in water.
14
Active Smart™ Cleaning Care – Special Features
Humidity Control System (680 and 790 Wide Models)
Important Note: When cleaning the shelf above
the vegetable bins, we recommend that you do
not disassemble the Humidity Control System
from the shelf.
In the event that the plastic lid and humidity slides
become separated from the glass shelf, follow these
instructions to reassemble.
1
Turn shelf upside down
2
To attach humidity slides onto shelf
front corners, fit bottom clips into shelf
front trim. Next, slide sideways towards
shelf until arm clips onto glass.
Retainer
Humidity Slides
3
To attach humidity control lid – with
text facing you, align lid with front of
shelf. Hold lid vertically and fit front
end into retainer on shelf. Ensure lid
fits into retainer as well as underneath
humidity slides.
4
At the sides of the shelf, adjust
humidity slide tabs so that the plastic
lid is between the shelf and the tabs.
5
If clips on back of shelf are present,
fasten lid with rear clips. Ensure that
the cover is fully secure at front and
back of shelf.
15
Cyclic Operating Instructions
Models: 635mm wide C450
Temperature Control
The control has been factory set for normal operating conditions.
Allow the refrigerator to run empty for 2 – 3 hours before placing food inside the fresh food or
freezer compartments.
Re-adjust the control as necessary to suit your individual preference.
1 is warmest
7 is coldest
We recommend adjusting the temperature by half a setting initially and then allow at least 24
hours for the cabinet temperature to stabilise before readjusting.
If you are altering the temperature of a 2-door refrigerator, remember you are altering the
temperature of both compartments.
The running time and temperature are affected by where your refrigerator is located, how
often the door is opened and the temperature of the room the refrigerator is located in. Your
refrigerator is designed to operate in a room temperature of between 10°C and 43°C.
16
Cyclic Special Features and Maintenance
Humidity Control Cover
The vegetable bins feature a unique cover which provides two functions:
The humidity control cover seals the bins to provide a humid microclimate to extend storage times.
The humidity control cover prevents condensation which forms at high humidities from dripping
down onto the fruit and vegetables.
The ability to retain high humidity in the fruit and vegetable bin may produce small amounts of
water in the bottom of the fruit and vegetable bin. This can be wiped out as required.
Ice Trays and Lid
To empty the ice cubes into the lid, hold the tray and lid together and twist to dislodge.
Refill the ice tray with water, place lid containing ice cubes on top and store in the freezer.
Ice cubes are best stored in a closed container or plastic bag as they readily absorb odours and
tastes from other foods.
Replacement of Interior Light
Turn the power off at the wall before replacing the lamp. The
interior lamp is located at the back of the temperature control
box and is removed by unscrewing it.
Replace bulb, making sure it is tightly screwed in. Switch power
back on again.
The replacement bulb must not exceed 230 Volt/15 Watt. Bulbs
are available from your Fisher & Paykel Authorised Service Centre.
4
1
Unscrew bulb from
rear of control box
Vertical Freezer Operating Instructions
Models: 635mm wide N388
Temperature Control
The cabinet control is located at the bottom rear of the cabinet.
The control has been factory set to position 4 for normal
operating conditions.
The freezer temperature should be approximately -18°C.
Re-adjust the control as necessary to suit your individual preference.
1 is the warmest.
7 is the coldest.
17
Cleaning Care – Interior/Exterior
Interior
It is important to keep the interior of the refrigerator and freezer clean to help prevent food from
becoming contaminated during storage.
The amount and types of food stored determines how often cleaning should be carried out
(ideally once every 1 to 2 weeks) in the refrigerator.
Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and
detergent; rinse in clean water and dry before replacing.
Wipe over the interior surfaces with warm water and detergent or baking soda dissolved in warm
water (add 1 teaspoon of baking soda to each 500mls of water). Rinse with clean water.
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar to the
water before cleaning.
Clean exterior surfaces with warm water and detergent. Use a toothbrush for the magnetic
door gasket.
Do not use harsh, abrasive cloths or cleaners or highly perfumed, strong smelling cleaners or
solvents on any part of the refrigerator or freezer.
Exterior
Stainless Exterior Door
It is important when cleaning the exterior door surface of your refrigerator, to only use liquid
dishwashing detergent dissolved in warm water.
Dry the door with a clean, lint free cloth.
The use of any abrasive or stainless steel cleaners and solvents will damage the door surface.
Other Exterior Surfaces
Clean all other exterior surfaces with warm water and detergent.
If necessary, clean the magnetic door gasket with an old toothbrush, warm water and detergent.
Water Evaporator Tray
The water evaporator tray is found above the compressor at the back of the refrigerator or
freezer. The tray may require infrequent cleaning.
Carefully move the refrigerator or freezer out from the wall.
Switch off the appliance.
If the tray is full, have one person support the tray while another person unscrews the fasteners.
Take care not to spill any liquid over the electrical components. Empty trays may have the
fasteners loosened and the tray slipped over through the keyhole. (Reverse order to reassemble).
Wipe out with warm water and detergent or disinfectant.
Reassemble taking care not to over-tighten the fasteners.
Switch on the appliance.
18
Cleaning Care – Special Features
Glass Shelf
Humidity Control Cover
Slide cover back to original
position between front lip.
p
Fasten at rear clips.
Interior
Glass Shelves
Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without
removing from the cabinet, use only warm water and detergent as a glass cleaner can damage
the plastic components of your refrigerator.
Glass Shelves in 635 Wide Models – Fruit and Vegetable Bins and Cover
Remove bins, then bottom refrigerator shelf.
Detach humidity control cover and slide out. Clean cover and bins in warm soapy water. Ensure
vegetable bin runners are cleaned regularly.
To reassemble – attach front lip to front of shelf, slide cover back to original position between
front lip, fasten at rear clips. Ensure the cover is fully secure at front and back.
Bottle Rack (Where Fitted)
Clean with warm water and detergent. The use of abrasive cleaners and solvents may
cause damage.
Important Note: Many commercially available cleaning products contain solvents that
may attack the plastic components of your freezer and cause them to crack. It is important
to use only warm water and a small amount of liquid dishwashing detergent on any
plastic components inside and outside your freezer. Avoid using anti-bacterial cleaning
products on either the interior or exterior of the cabinet as they may cause rusting of metal
components and cracking of plastic components.
19
Storing Food in Your Refrigerator
Storing fresh, perishable foods in your refrigerator helps to extend storage times. The cold
temperatures slow down the major causes of food spoilage – namely, the growth of bacteria,
moulds and yeasts, and chemical and physical reactions.
Fresh Food Care
The quality of food before it is placed in the refrigerator is critical to successful storage. For
best results:
Select foods that are very fresh and of good quality.
Buy only the amount that you will use within the recommended storage time. If you buy extra,
plan to freeze it.
Ensure that food is well wrapped or covered before it is stored. This will prevent food from
dehydrating, deteriorating in colour or losing taste and will help maintain freshness. It will also
prevent odour transfer. Vegetables and fruit need not be wrapped provided they are stored in
the vegetable bins of the refrigerator.
Make sure that strong smelling foods are wrapped or covered and stored away from foods such
as butter, milk and cream which can be tainted by strong odours.
Refrigerate fresh, perishable foods as soon as possible after purchase. If left at room temperature
for any length of time the rate of deterioration will be accelerated.
Avoid placing food directly in front of air outlets, as it may freeze. Cold air needs to circulate to
maintain safe food storage. Do not open the refrigerator door unnecessarily.
Cool hot foods down before placing them in the refrigerator. This should be done quickly. It can
be aided by placing the container of food in a bowl of ice and water; renew the ice as necessary.
(Note also that hot containers may damage shelves and wall of the refrigerator).
Store raw and cooked food in separate containers or packaging to prevent cross contamination.
In addition:
Keep the refrigerator clean. Wipe the inside walls and shelves frequently (refer to Cleaning Care)
and place only clean containers in the refrigerator.
Keep a close check on the quality of food in your refrigerator. Discard any food that shows
signs of spoilage. Pay particular attention to meat, fish and poultry, as these foods are highly
perishable. Use food within the recommended storage times.
Dairy Foods and Eggs
Most pre-packed dairy foods have a recommended use by/best
before/best by’ date stamped on them. Store them in the refrigerator
and use within the recommended time.
Butter can become tainted by strong smelling foods so it is best
stored in a sealed container.
Eggs should be stored in the refrigerator. For best results, especially
when baking, remove the eggs from the refrigerator two hours
before they are to be used.
20
Storing Food in Your Refrigerator
Red Meat
Place fresh red meat on a plate and loosely cover with waxed paper or
plastic wrap or foil.
Store cooked and raw meat on separate plates. This will prevent any
juices lost from the raw meat from contaminating the cooked product.
Delicatessan meats should be used within the recommended storage time.
Poultry
Fresh whole birds should be rinsed inside and out with cold running
water. Dry and place on a plate. Cover loosely with plastic wrap or foil.
Poultry pieces should also be stored this way. Whole poultry should
never be stuffed until just before cooking, otherwise food poisoning
may result.
Cool and refrigerate cooked poultry quickly. Remove stuffing from
poultry and store separately.
Fish and Seafood
Whole fish and fillets should be used on the day of purchase. Until
required, refrigerate on a plate loosely covered with plastic wrap, waxed
paper or foil.
If storing overnight or longer, take particular care to select very fresh
fish. Whole fish should be rinsed in cold water to remove loose scales
and dirt and then patted dry with paper towels. Place whole fish or
fillets in a sealed plastic bag.
Keep shellfish chilled at all times. Use within 1 – 2 days.
Precooked Foods and Leftovers
These should be stored in suitable covered containers so that the food
will not dry out.
Keep for only 1 – 2 days.
Reheat leftovers only once and until steaming hot.
Fruit and Vegetable Bins
Although most fruit and vegetable varieties store best at low
temperatures, take care not to store the following at temperatures of
less than 7˚C for long periods.
Citrus fruit Melons Eggplant Pineapple Paw Paw
Courgettes Passionfruit Cucumber Peppers Tomatoes
Undesirable changes will occur at low temperatures such as softening
of the flesh, browning and/or accelerated decaying.
Do not refrigerate avocados (until they are ripe), bananas, mangoes or
pepinos. If possible store fruit and vegetables separately. ie. fruit in one
bin and vegetables in the other.
21
Storing Food in Your Freezer
The use of temperatures of -18˚C or colder to store food means that the food can be kept for
longer periods than when refrigeration temperatures are used. This is because the growth of
bacteria, moulds and yeasts are stopped, and chemical and physical reactions are severely
restricted at very low temperatures.
Frozen Food Care
For best results:
Choose only high quality foods that freeze well.
Store at -18˚C or colder. Take care to maintain this low storage
temperature e.g. try to avoid opening the freezer door unnecessarily.
If your ice cream is soft you are running your freezer too warm.
Leave space at the top of containers, glass jars or plastic bags
containing liquids or semi-solid foods. These expand as they freeze.
Usually 20 – 50mm head space is recommended. Seal. Ideally, remove
all the air from the package after food is frozen.
Packages or containers of solid foods should have the air removed from them and be sealed
tightly before freezing.
Freeze immediately and as quickly as possible. Freeze only small quantities of food at any one
time. For best results we recommend that only 1kg of food be frozen per 25L freezer capacity.
(About 3kg in small freezers and 4kg in larger freezers). For faster freezing in Active Smart™ models,
we recommend that fresh food is placed at the top of the freezer compartment close to the air vent.
Do not pile frozen food around the fan cover. It can prevent adequate air circulation.
Thaw foods preferably in a refrigerator, or using a microwave oven or multifunction oven.
Keep a constant turnover of food. Use older items of food first. Do not exceed recommended
storage times.
Use good quality freezer proof packaging to maintain food quality.
If food is only covered in plastic film place inside a freezer-proof plastic bag.
Recommended Freezer Storage Times
These times should not be exceeded.
1Bacon, casseroles, milk
2Bread, ice-cream, sausages, pies – (meat and fruit),
prepared shellfish, oily fish
3 Non oily fish, shellfish, pizza, scones and muffins
4Ham, cakes, biscuits, beef and lamb chops,
poultry pieces
cooked crayfish, minced meat (raw), pork (raw)
chicken, lamb (raw), fruit cakes
22
Months
6Butter, vegetables (blanched), eggs whole and yolks,
12 Fruit (dry or in syrup), egg whites, beef (raw), whole
Storing Food in Your Freezer
Meat, Poultry and Game
Do not try to freeze more than 1kg meat per 25L freezer capacity. Meat
must be frozen quickly in order to maintain its texture.
Do not stuff poultry before freezing.
Red meat can be cooked from frozen, or from the partly or completely
thawed states. Remember to allow extra cooking time if cooking from frozen.
Always thaw poultry completely before cooking.
Fish
Fish is best frozen commercially. If however you do want to freeze fish
at home, make sure the fish is very fresh and of high quality.
Clean, scale and preferably leave whole. All fish should be wrapped in
two layers of packaging as depending on the type of fish, odours and
favours can be readily transferred either to or from it. Seal well.
For best results, cook from either the frozen or partly thawed state.
Vegetables
Most vegetables freeze well, although ‘salad’ vegetables lose their
crispness. Other vegetables e.g. celery, onion and tomatoes should
only be used in cooked dished as they soften on freezing.
Freeze only high quality, mature, ready-to-eat vegetables.
Sort and discard any that are damaged.
It is necessary to blanch most raw vegetables prior to freezing.
Blanching involves a short cooking period during which vegetable
enzymes are destroyed. If these enzymes are not destroyed they cause
undesirable physical and chemical changes during freezer storage.
Vegetables can be blanched in boiling water, steam or microwave oven.
If using boiling water, boil vegetables for 2 – 4 minutes and cool quickly.
In general frozen vegetables are best cooked from their frozen state.
Prepared and Cooked Foods
Most cooked foods can be frozen but it is not recommended to freeze
the following:
Cooked egg white, custards, cream fillings and milk puddings, gelatine
or jelly-like dishes, mayonnaise and similar salad dressings, meringue
toppings. These tend to separate on thawing.
Fruit
Choose high quality, mature, and ready to eat fruit. Preferably select varieties
recommended for freezing.
Avoid unripe and over-ripe fruit.
The way fruit is packed depends on how it is to be used. Fruits packed
in syrup are ideal for desserts, whereas fruits packed without sugar are
better used for cooking. Most fruits can be stored for 8 – 12 months.
23
Problem Solving Checklist
If there is a problem with your appliance, please check the following points before contacting
your local Fisher & Paykel Appliances Authorised Service Dealer or Customer Care Centre.
Problem Possible Causes What to do
Appliance does
not operate
Light not
working
Light and display
not working
Motor operates
for long periods
Storage
compartments
too warm
Food freezing in
the refrigerator
Unfamiliar noises
Water in the
vegetable bins
No electricity at power outlet Check that the plug is correctly
Blown light bulb Change light bulb
Refrigerator not working See Maintenance section
Product in Sabbath Mode Hold compartment select button down
Hot weather
Frequent door openings
Large amount of food recently
added
Temperature control set too low See Temperature control section
Doors not sealing properly Check that cabinet is level and gasket
Temperature setting not correct See Temperature control section
Frequent door openings
Large amount of food recently
added
Temperature setting not correct See Temperature control section
Food placed directly in front of
air outlets
Cabinet not stable or level See Installation section
Freezer is defrosting
Condensation is formed by the
water produced by fruit and
vegetables
connected and power switched on
Check another appliance at the same
outlet
Check house fuse
for 10 seconds
Minimise door opening to allow
temperature to stabilise
seals are clean
Minimise door openings to allow
temperature to stabilise
Move chill sensitive foods away from the
centre back of the shelf
A small amount of condensation is
beneficial for fruit and vegetable storage
If there is too much water, store fruit and
vegetables loosely wrapped in plastic bags
Wipe out water with a cloth
24
Problem Solving Checklist
Problem Possible Causes What to do
Sides of cabinet
are warm
Condensation
on outside of
refrigerator
Condensation
inside fresh food
compartment
Ice buildup
inside freezer
compartment
Taste or odour in
ice cubes
Door handles out
of alignment
Tray/bin does not
slide in and out
evenly
This is normal
Not unusual during periods of
high humidity
Frequent or long door openings Minimise door openings
Door gasket leaking Check that gasket is sitting flat and
Not unusual during
periods of high humidity
Freezer door not closing tightly Move items in freezer so door can close
Transfer of odour/taste from
strong smelling foods
With time and usage, movement
may occur
Packaging trapped Check to ensure no food or packaging is
Runners not extending fully Holding onto sides of tray/bin, extend the
Wipe dry
sealing tightly
Wipe dry
tightly
Check and clean door gasket seal
Wrap or cover strong smelling foods
See Installation: four alignment essential
requirements – Stability instructions
trapped behind the tray/bin
runners fully by using a firm pull – this
will reset the runner.
25
Customer Care
Before You Call For Service or Assistance…
Check the things you can do yourself. Refer to your User Guide and check:
Your appliance is correctly installed
You are familiar with its normal operation
You have read the problem solving at the back of the book
If after checking these points you still need assistance please refer to the following...
In New Zealand If You Need Assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we
can be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 37 2273
Fax: (09) 273 0656
Email: customer.care@fp.co.nz
Postal address: P. O.Box 58732 Greenmount, Auckland
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel AUTHORISED SERVICE CENTRES
whose fully trained technicians can carry out any service necessary on your appliance. Your
dealer or our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE in
your area.
In Australia If You Need Assistance...*
Please call our Fisher & Paykel Customer Care Centre.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Email: customer.care@fp.com.au
Postal Address: P. O. Box 798, Cleveland, QLD4163
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel AUTHORISED
CUSTOMER SERVICE CENTRES whose fully trained technicians can carry out any service necessary
on your appliance. Our Customer Care Centre can recommend an AUTHORISED SERVICE CENTRE
in your area.
26
Customer Care
For the Rest of the World…*
Call your Fisher & Paykel Retailer/Dealer from whom you purchased the product. They are trained
to provide information on your appliance. If we can be of any further help, please contact us on:
Phone: +64 9 273 0660
Fax: +64 9 273 0580
Email: international.enquiries@fp.co.nz
Postal Address: Fisher & Paykel Appliances Ltd
PO Box 58550
Greenmount
Auckland
New Zealand
Feel free to contact us at our website on
www.fisherpaykel.com
* If you call, write or contact our website please provide: your name and address, model
number, serial number, date of purchase and a complete description of the problem.
This information is needed in order to better respond to your request for assistance.
Model Serial Number
Retailer Retailer Phone Number
Date of Purchase
27
Copyright © Fisher & Paykel 2005. All rights reserved.
The product specifications in this booklet apply
to the specific products and models described at
the date of issue. Under our policy of continuous
product improvement, these specifications may
change at any time. You should therefore check with
our Customer Care Centre to ensure this booklet
correctly describes the product currently available.
www.fisherpaykel.com
NZ AU PAC
User Guide
Published 04/2005
Part No. 836791 A
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