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Installation instructions and user guide US CA (EN)

Active Smart™ Refrigeration

Instructions d’installation et guide de l’utilisateur US CA (FR)

Réfrigération Active Smart™


Important: This User Guide is to be used for all refrigerator/freezers. It contains all the general information required for the operation of your refrigerator/freezer.

A User Guide is provided with the Ice & Water refrigerator. This booklet contains additional specific information about the ice and water functions on the refrigerator

The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website / or contact your local Fisher & Paykel dealer.

Important : Ce Guide de l’utilisateur est destiné à tous les réfrigérateurs/congélateurs. Il contient toute l’information générale nécessaire au bon fonctionnement de votre réfrigérateur/congélateur.

Un Guide de l’utilisateur est fourni avec chaque réfrigérateur Ice & Water. Ce livret contient des renseignements supplémentaires sur les fonctions du système Ice & Water de votre réfrigérateur.

Les modèles illustrés dans ce guide de l’utilisateur peuvent ne pas être offerts dans tous les marchés et sont sujets à modification en tout temps. Pour connaître le modèle et les spécifications applicables à votre pays, veuillez visiter notre site Web à / ou communiquer avec le représentant Fisher & Paykel de votre région.




Important Safety Information



Installation – Four Essential Requirements



Moving or Storing Your Refrigerator



Ice & Water Refrigerators – please refer to supplement Ice & Water User Guide



Active Smart™ Operating Instructions



Active Smart™ Special Features



Active Smart™ Maintenance



Cleaning Care




Storing Food in Your Refrigerator



Storing Food in Your Freezer



Problem Solving Checklist



Limited Warranty



Table des matières



Consignes de sécurité importantes



Installation – quatre exigences essentielles



Déplacement ou entreposage du réfrigérateur



Réfrigérateurs Ice & Water



– veuillez consulter le supplément au Guide de l’utilisateur du système Ice & Water



Procédures de mise en marche de l’Active Smart



Caractéristiques spéciales de l’Active Smart



Entretien de l’Active Smart







Conservation des aliments au réfrigérateur



Conservation des aliments au congélateur



Un problème! Que faire?



Garantie limitée




Important Safety Information

To reduce the risk of fire, electric shock, or injury to persons read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

Use this appliance only for its intended purpose as described in this User Guide.


When using this appliance always exercise basic safety precautions including the following:


This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure they do not play with the appliance.

Risk of child entrapment. Before you throw away your old refrigerator or freezer: –Take off the doors

–Leave the shelves in place so that children may not easily climb inside.


Extreme care must be taken when disposing of your old appliance to avoid hazards. The refrigerant gas must be safely removed and for the safety of young children, remove doors. Your Fisher & Paykel Appliances Authorised Service Center will be able to give advice on environmentally friendly methods of disposing of your old refrigerator or freezer.


This appliance must be properly installed in accordance with the installation instruction before it is used.

Never unplug your refrigerator by pulling on the power cord.

Always grip the plug firmly and pull straight out from the outlet.

Do not plug in any other appliance at its power point or use extension cords or double adapters.

Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug or appliance end.

If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel Appliances Authorised Service Center because special purpose tools are required.

When moving your appliance away from the wall, be careful not to roll over or damage the power cord.

Unplug your refrigerator before cleaning or replacing the lightbulb.


Important Safety Information


Storing Food and Drinks

Never store volatile or flammable materials in your refrigerator or freezer as they may explode.

Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the container to explode.

Never freeze carbonated drinks. They may explode.

Do not consume food if it is too cold. Food removed from the freezer compartment may be cold enough to cause damage when brought into contact with bare skin e.g. frozen ice cubes.

Power Failure – Food Safety

Do not refreeze frozen foods that have thawed completely. Follow the recommendations below if you discover food in your freezer has thawed:

1)Ice crystals still visible – food may be refrozen but should be stored for a shorter period than recommended.

2)Thawed but refrigerator cold – refreezing generally not recommended. Fruits and some cooked food can be refrozen but use as soon as possible. Meat, fish, poultry – use immediately or cook then refreeze. Vegetables – discard as they usually go limp and soggy.

3)Thawed but warmer than 4˚C /40˚F. Red meat can be cooked immediately and refrozen but use as soon as possible. Discard all other frozen foods.

Do not refreeze frozen foods that have thawed completely. The food may be dangerous to eat.


Many commercially available cleaning products contain solvents which may attack plastic components of your refrigerator or freezer and cause them to crack. Please refer to the cleaning care section of this booklet for further advice.



Installation - Four Essential Requirements

Please follow the steps for installation to ensure your appliance operates correctly.

1. Power

The appliance must be installed so the plug is accessible.

To ensure that the appliance is not accidentally switched off, connect your refrigerator or freezer to its own power point. Do not plug in any other appliance at this power point or use extension cords and double adaptors, as the combined weight of both power cords can pull the double adaptor from a wall outlet socket.

For power requirements, refer to the information on the serial plate located at the front bottom right-hand side of the refrigerator when the door is open.

It is essential that the appliance be properly grounded (earthed).

2. Location

Your refrigerator or freezer should not be located in direct sunlight or next to any heat generating appliance such as a range or dishwasher.

3. Stability

It is important that all four corners of the refrigerator or freezer base are supported firmly on the floor to eliminate any cabinet movement.

Installing the appliance on a soft or uneven or unlevel floor may result in twisting of the cabinet and poor sealing of the doors. If the doors do not seal properly, warm air will enter the food storage areas causing the temperature to increase, resulting in food spoilage and food loss.

Before moving your refrigerator or freezer into its position, ensure that the adjustable front feet are fully retracted by turning them anticlockwise (counter-clockwise), ie. towards the right of the cabinet.

Position your refrigerator or freezer. Turn the adjustable feet clockwise, ie. to the left, to lower the adjustable front feet. Raise the front of the appliance until it is stable and the doors move towards the closed position, on their own, when open.

The front levelling foot on the hinge side should take the majority of the weight of the cabinet and the cabinet should be stable, i.e. cabinet should not rock or wobble.



Installation - Four Essential Requirements


4. Ventilation and Installation

To ensure adequate ventilation for your refrigerator or freezer see recommended cabinetry dimensions below.

The appliance is intended to be placed against a wall with a free distance not exceeding 3” (75mm). If building the appliance into a cupboard, follow installation instructions provided with the integration kits.

Flush with refrigerator chassis

Flush with refrigerator door

Flush with refrigerator door

– full door rotation

– 90˚ door rotation

– full door rotation

















































































































































































































































































































































































































































Cabinetry dimensions (inches / mm) (including minimum clearances)

A inside height

Flush with refrigerator chassis – full door rotation

B inside width

C inside depth

Flush with refrigerator door – 90º door rotation

D inside width

E inside depth flush to curved door

F inside depth flush to flat door

Flush with refrigerator door – full door rotation

G inside width

H inside depth flush to curved door

I inside depth flush to flat door

Minimum clearances

J side clearance

K side clearance – hinge side flush with door – 90° rotation

L side clearance – hinge side flush with door – full rotation

M rear clearance (incl. evaporator tray)

N vent


68 ¾ / 1745

32 ¾ / 830

24 3⁄8 / 620

32 7⁄8 / 835

26 5⁄8 / 675

27 1⁄8 / 690

37 3⁄8 / 950

26 5⁄8 / 675

27 1⁄8 / 690

¾ / 20

1 / 25

5 ½ / 140

1 1⁄8 / 30

2 / 50


Installation - Four Essential Requirements

Before Placing Food in the Fresh Food or Freezer Compartments

Remove all packaging. Ensure that all transit clips are removed from the refrigerator. These are small rubber stops located at the back of the shelves.

Allow the refrigerator and freezer to run empty for 2 – 3 hours to allow each compartment to cool to the appropriate temperature.

Clean the inside of the appliance with warm water and a little liquid detergent to remove manufacturing and transportation dust.

The appliance may have an odor on its initial operation, but this will go when the refrigerator and freezer have cooled sufficiently.

Energy Efficiency

Do not cover your appliances with any material that will prevent air from flowing around the cabinet sides.

Do not leave the door open for any longer than is necessary.

Allow good clearances in front of the air ducts within the cabinet for maximum cold air distribution.


Moving or Storing Your Refrigerator


If your refrigerator or freezer is turned off for any reason, wait 10 minutes before turning it back on. This will allow the refrigeration system pressures to equalise before restarting.

Moving Your Refrigerator

Turn off the appliance and unplug from the power point. Remove all food.

Turn the adjustable feet to the right as far as they will turn (see page 6).

Ease the refrigerator out of its position. Tuck the power cord away and tape the doors closed. Tape the shelves in place. If the cabinet needs to be placed at an angle or laid down, carefully lay it on its side (the right hand side when viewed from the front).

Relocate and install. If the appliance has been left on its side for any length of time, leave it standing upright for at least 10 minutes before turning on.

Storing Your Refrigerator or Freezer

When storing your cleaned appliance, leave the door(s) open. This allows air to circulate and prevents the build up of bacteria and moulds.

Before using again, clean well using a mixture of warm water and baking soda (add 1 teaspoon of baking soda to each 1 pint (500 ml) of water). Rinse with clean water.

Vacation Time

We recommend you leave your refrigerator or freezer operating while you are on vacation.


Active Smart™ Operating Instructions

For information on the operation of the Ice & Water control panel please refer to the Ice & Water User Guide.

Temperature Control

When the refrigerator is first turned on, the powerful cooling system will automatically cool both refrigerator and freezer compartments to their set temperatures. This will take between 2 – 3 hours depending on the temperature and humidity of the environment.

The two compartment temperatures are accurately and independently controlled and do not change with the temperature or humidity of the surroundings; whether summer or winter.

If you wish to alter the temperature of either the fresh food compartment or freezer compartment, this can be easily done by using the Control panel located at the back of the fresh food compartment.

Control Panel To adjust temperatures

Fresh food and freezer


compartment indicator

Increase temperature button


Decrease temperature button



select button



Fresh Food Compartment

indicator (thermometer)


The fresh food compartment light on the refrigerator diagram will be showing. The temperature indicator illustrated by a thermometer will show the temperature setting for this compartment as a series of lights.

The temperature may be altered by pressing the increase temperature or decrease temperature buttons. One press on either of these buttons will produce a dimmer light which indicates a small change in temperature.

Pressing either button twice gives a brighter light and indicates a greater change in temperature. Fewer lights on the thermometer means a cooler temperature for the compartment selected.


Freezer Foods Compartment


To adjust the freezer temperature press the compartment select button until the light flashes on


the freezer compartment indicator.


The freezer temperature can be altered by pressing the increase or decrease temperature buttons.


One press on either of these buttons will produce a dimmer light which indicates a small change


in temperature. Pressing either button twice gives a brighter light and indicates a greater change


in temperature.


Note: Successively pressing the compartment select button will automatically select between the


compartments, a return to the fresh food compartment will be accompanied by a longer beep.


When the door is reopened the control panel will return automatically to the fresh food


compartment setting.


Active Smart™ Operating Instructions


Sabbath Mode

To activate the Sabbath mode press the compartment select button on the temperature control panel for 10 seconds.

When the Product is in Sabbath Mode:

The light will not operate when the door is opened.

The door alarm will not operate.

The display will not be illuminated.

Opening the door will not affect the compressor or fans.

If the power to the refrigerator is turned off whilst in this mode, the product will continue in Sabbath mode when the power is restored.

Sabbath mode will automatically de-activate 80 hours after activation.

To de-activate earlier than 80 hours press the compartment select button on the temperature control panel for 10 seconds.

Normal Refrigerator Sounds

Active Smart™ refrigerators, with their excellent energy ratings and cooling performance, can produce sounds somewhat different to your old refrigerator.

Normal Operational Sounds Include:

Fan air flow sound. Active Smart™ refrigerators have fans which change speed depending on demand. During cooling periods, such as after frequent door openings, fans circulate the cold air in the refrigerator and freezer compartments producing some air flow sound. This is quite normal.

Cracking or popping which may sound like ice coming off the evaporator. This occurs when the defrost function is operating.

Running water sound. This is the liquid refrigerant in the system and can be heard as a boiling or gurgling noise.

An audible hissing sound after closing the freezer door. This is due to the pressure difference between the warm air that has entered the cabinet and suddenly cooled, and the outside air pressure.

Other strange sounds may be heard for the following reasons:

Cabinet not level

Floor uneven or weak

Bottles or jars rattling on shelves


Active Smart™ Special Features

Fruit and Vegetable Bins and Humidity Control Cover

The vegetable bins feature a unique cover which provides two functions:

The humidity cover seals the bins and provides a humid microclimate to extend storage times of fruits and vegetables.

The humidity cover prevents condensation, which forms at high humidities from dripping down onto the fruit and vegetables. The ability to retain high humidity in the fruit and vegetable bin may produce small amounts of water in the bottom of the fruit and vegetable bins. This can be wiped out as required.

Fruit and Vegetable Bins and Humidity Slide

Each fruit and vegetable bin has a humidity adaptor control that can be adjusted to fruit or vegetables depending on what is stored in the bins.

If possible try to store fruit and vegetables separately. This will help extend their storage life.

If there is a mixture of fruit and vegetables in the bin adjust the position of the control to the centre.

If there is too much water in the bins the control can be adjusted towards the setting with fewer drips.

Remember a small amount of water in the bins is beneficial for fruit and vegetable storage.

SUITABLE FOR: Salad Greens

Mixed fruit

Fruit with


& vegetables














Ice Trays and Lid

To empty the ice cubes into the lid, hold the tray and lid together and twist to dislodge the cubes.

Refill the ice tray with water, place lid containing ice cubes on top and store in the freezer. Ice cubes are best stored in a closed container or plastic bag as they readily absorb odors and tastes from other foods.

Door Alarms

If the fresh food compartment door is left open the refrigerator will beep after 90 seconds.

If the freezer door is left open the refrigerator will beep after 60 seconds.

While either door remains open, subsequent beeps will sound every 30 seconds for 5 minutes.

A continuous alarm will sound if the door has been left open for 5 minutes or longer and the interior light will turn off.

The alarm will stop when the door is closed.


Active Smart™ Special Features


Fault Alarms

If the electronic controller detects a fault from which it is unable to recover an alarm will sound.

When the fresh food compartment door is opened a fault code (specific pattern of lights) will flash red and green on the Control panel to alert you to the fault. The audible alarm will stop when any button is pressed but the lights will remain flashing.

If such a fault occurs, call your Fisher & Paykel Appliances Authorised Service Center immediately; the fault code will help the service person find and remedy the cause of failure.

Active Smart™ Maintenance

Replacement of the Interior Light (Halogen Light Bulb)

Turn the power off at the wall socket before replacing the bulb. The light bulb is located on the top roof of the cabinet at the front.

Remove the lens cover using a small screwdriver. Insert the screwdriver in the front center of the lens cover and gently lever down. Pull out old bulb.

Do not touch the new bulb with your hand. Leave it in the plastic bag whilst slotting into position.

Remove plastic bag when bulb is in position.

Replace lens cover.

Turn power on. Light bulb should now glow.


The replacement halogen bulb must not exceed 12 Volt/10 Watt. Bulbs are available from your

Fisher & Paykel Appliances Customer Care Center.

Your refrigerator is designed to operate for many years without the need for service checks. However, if your refrigerator is malfunctioning, have it attended to by your

Fisher & Paykel Appliances Authorised Service Center as soon as possible. All electrical repairs must be carried out by an adequately trained service technician or qualified electrician.


Cleaning Care – Interior/Exterior


It is important to keep the interior of the refrigerator and freezer clean to help prevent food from becoming contaminated during storage.

The amount and types of food stored determines how often cleaning should be carried out (ideally once every 1 to 2 weeks) in the refrigerator.

Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and detergent; rinse in clean water and dry before replacing.

Wipe over the interior surfaces with warm water and detergent or baking soda dissolved in warm water (add 1 teaspoon of baking soda to each 1 pint (500mls) of water). Rinse with clean water.

To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar to the water before cleaning.

Clean exterior surfaces with warm water and detergent. Use a toothbrush for the magnetic door gasket.

Do not use harsh, abrasive cloths or cleaners or highly perfumed, strong smelling cleaners or solvents on any part of the refrigerator or freezer.


Stainless Exterior Door

It is important when cleaning the exterior door surface of your refrigerator, to only use liquid dishwashing detergent dissolved in warm water.

Dry the door with a clean, lint free cloth.

The use of any abrasive or stainless steel cleaners and solvents will damage the door surface.

Other Exterior Surfaces

Clean all other exterior surfaces with warm water and detergent.

If necessary, clean the magnetic door gasket with an old toothbrush, warm water and detergent.


Cleaning Care – Special Features


To Remove Trays

For ease of removal, empty food from tray/bin first.

Hold the centre front of the tray/bin handle.

Lift vertically to unclip from the runners and pull tray/bin towards you to remove. Push runners back into refrigerator.

To Replace Trays

With the runners pushed back into the refrigerator, place the tray/bin on top of the runners. Push the tray/bin back slowly until you feel it clip back onto the runners.

Important Note: Ensure that trays and bins are securely clipped onto the runners before use.

Important Note: Bin and tray runners are pre-lubricated, and will not need to be re-lubricated during their life. Do not attempt to clean grease from the runners, as this will affect their ability to function. Do not immerse runners in water.

Interior Glass Shelves

Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without removing from the cabinet use only warm water and detergent as a glass cleaner can damage the plastic components of your refrigerator.

Important Note: Many commercially available cleaning products contain solvents that may attack the plastic components of your freezer and cause them to crack. It is important to use only warm water and a small amount of liquid dishwashing detergent on any plastic components inside and outside your freezer. Avoid using anti-bacterial cleaning

products on either the interior or exterior of the cabinet as they may cause rusting of metal components and cracking of plastic components.


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