Fisher Paykel DD36STI2, DD24DCTB7 User Manual

DishDrawer

DD36, DD90 models

dishwasher

DD24, DD60

User guide

US CA NZ AU GB IE

This user guide is an accompaniment to your ‘Quick start guide’ which is included with your dishwasher.

For operating instructions, see your ‘Quick start guide’. If you no longer have your ‘Quick start guide’, you can download it from our local website, listed on the back cover.

Refer to your ‘Quick start guide’ for information on:

Starting a wash Wash programs and when to use them Controls Dos and don’ts of loading Preference options and how to change their settings

Contents

Electrical connection (GB IE only) Safety and warnings

Caring for your dinnerware Racking features Loading suggestions Water hardness and dishwashing Wash programs and detergent quantities Adding detergent Using rinse aid Water softener User maintenance instructions Troubleshooting If there is a fault How to attend to a fault

Classic models

Designer models

Integrated models with badge Integrated models with remote control Warranty and service Wash program data Standards test USA and Canada New Zealand and Australia Great Britain and Ireland

2 3

8 12 13 14 16 18 19 22 30 33

34 36 38 40 42 44

52 54 56

Important!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please visit our local website listed on the back cover or contact your local Fisher & Paykel dealer.

Electrical connection (GB IE only)3Safety and warnings

For Great Britain only

Important!

This appliance must be earthed.

Fuse replacement

The mains lead of this appliance is fitted with a BS 1363A 13 A fused plug. To change a fuse in this type of plug, use an ASTA approved fuse to BS 1362 type and proceed as follows:

Remove the fuse cover and fuse.

Fit the replacement 13A fuse into the fuse cover.

Refit both into plug.

Fuse

Important!

The fuse cover must be refitted when changing a fuse and if the fuse cover is lost, the plug must not be used until a correct replacement is fitted. Correct replacements are identified by the colour insert or the colour embossed in words on the base of the plug. Replacement fuse covers are available from your local electrical store.

For the Republic of Ireland

The information given in respect to Great Britain will frequently apply, but a third type of plug and socket is also used: the 2-pin, side earth type.

Fuse cover

Socket outlet / plug (valid for both countries)

If the fitted plug is not suitable for your socket outlet, please contact an Authorised Service Agent. Please do not attempt to change the plug yourself. This procedure must be carried out by a qualified service technician in compliance with the manufacturer’s instructions and current standard safety regulations.

Your dishwasher has been carefully designed to operate safely during normal dishwashing procedures. Please keep the following instructions in mind when you are using your dishwasher.

IMPORTANT SAFETY INSTRUCTIONS

WARNING! - When using your dishwasher, follow basic precautions, including the following: Read all instructions before using the dishwasher. The information in this manual must be followed to minimise the risk of fire or explosion or to prevent property damage, personal injury or loss of life.

Use the dishwasher only for its intended function as described in this user guide and in your

‘Quick start guide’.

This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – farm houses; – by clients in hotels, motels and other residential type environments;

–

bed and breakfast type environments. Use only detergents or rinse aid recommended for use in a domestic dishwasher and keep them out of reach of children. Check that the detergent dispenser is empty after the completion of each wash program. When loading items to be washed, locate sharp items so that they are not likely to damage the internal lid of the dishwasher and load sharp knives with the handle up to reduce the risk of cuttype injuries. Do not touch the filter plate (the round metal disc in the dishwasher base) during or immediately after use, as it may be hot from the heater plate underneath. Do not operate your dishwasher unless all enclosure panels are properly in place. Do not tamper with the controls. Do not abuse, sit on, stand in or on the drawer or dish rack of the dishwasher. The drawer should not be left in the open position since this could present a tripping hazard. The adjustable racks are designed to support cups, glasses and kitchen utensils. When the adjustable racks are in the drawer do not lean on or use them to support your body weight. To reduce the risk of injury, do not allow children to play in or on the dishwasher. Under certain conditions, hydrogen gas may be produced in a hot water heater system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time. Remove the door to the washing compartment when removing an old dishwasher from service or discarding it.

Some dishwasher detergents are strongly alkaline. They can be extremely dangerous if

swallowed. Avoid contact with the skin and eyes and keep children away from the dishwasher when the door is open. Check that the detergent receptacle is empty after completion of the wash cycle.

Safety and warnings

IMPORTANT SAFETY INSTRUCTIONS

Installation

This dishwasher must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instructions with your dishwasher, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover. Installation and service must be performed by a qualified technician. If the power supply cord is damaged, it must be replaced by a dealer or Authorised Repairer or a similar qualified trades person in order to avoid a hazard. Ensure the dishwasher is secured to adjacent cabinetry using the brackets provided. Failure to do so may result in an unstable product, which may cause damage or injury. Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts, including a damaged power supply cord or plug. Do not store or use petrol, or other flammable vapours and liquids in the vicinity of the dishwasher. Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. Make sure that the power supply cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress. Do not install or store the dishwasher where it will be exposed to temperatures below freezing or exposed to weather. Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box) to connect the dishwasher to the power supply. This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. WARNING - Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified technician. If the dishwasher is installed as a permanently connected appliance: GROUNDING INSTRUCTIONS - This appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.

Safety and warnings

IMPORTANT SAFETY INSTRUCTIONS

Maintenance

Disconnect the appliance from the power supply before any cleaning or maintenance. When disconnecting the appliance pull the plug rather than the power supply cord or junction of cord to avoid damage. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this user guide. We recommend that you contact Customer Care to arrange service. See your ‘Service and warranty’ booklet for contact details. Keep the floor around your appliance clean and dry to reduce the possibility of slipping. Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags and chemicals. Models with a remote control: Do not attempt to recharge, short-circuit, disassemble, heat or throw the remote control battery into a fire. Dispose of an old battery responsibly, keeping it out of reach of children.

Operational

Under no circumstances should you open the drawer whilst the dishwasher is in operation. Always press the opening the drawer. The dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm(s) in place. To identify what these parts are, see drawings in section ‘User maintenance instructions’ of this user guide. Take care when loading the drawer not to load dishware items so they prevent the internal lid from properly sealing with the drawer. Items should be placed so they do not protrude above and/or forced into the drawer, otherwise a service call may result. Household appliances are not intended to be played with by children. Children or persons with a disability which limits their ability to use the appliance, should have a responsible person instruct them in its use. The instructor should be satisfied that they can then use the appliance without danger to themselves or their surroundings. Close supervision is necessary if this appliance is used by or near children. Do not allow children

to play inside, on or with this appliance or any discarded appliance.

If a dishwasher cleaner is used, we would strongly recommend a wash program with detergent should be run immediately afterward, to prevent any damage to the dishwasher. The dishwasher is designed for washing normal household utensils. Items that are contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not to be washed in the dishwasher. If the dishwasher is not being used for long periods of time, turn the electricity and water supply to the dishwasher off.

button to pause and wait until you hear the three additional beeps before

Safety and warnings

IMPORTANT SAFETY INSTRUCTIONS

Operational - models with remote control

To prevent unauthorized use, keep the remote control out of reach of children. Make sure that you keep the remote away from water and steam. Do not immerse and take care not to drop the remote control into water. This may damage the parts or lead to malfunction. Damage or malfunction caused by exposure to water or steam is not covered by warranty. Do not drop, step on or otherwise impact the remote control. This may damage the parts or lead to malfunction. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Do not tamper with or modify the remote control or the dishwasher in any way, as doing so will void the certification of the device. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Complies with IDA Standards

DB104887

SAVE THESE INSTRUCTIONS

Caring for your dinnerware

The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if in any doubt about any aspect concerning items washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash the item by hand.

Cutlery & silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by some foods. The Rinse wash program is useful for this. Silver items should not come into contact with stainless steel, eg other cutlery. Mixing these items can cause staining. Remove silver cutlery from the dishwasher and hand dry it immediately after the program has finished.

Aluminium

Aluminium can be dulled by dishwasher detergent. The degree of change depends on the quality of the product.

Other metals

Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch that is, become opaque. You may prefer to wash these items by hand.

Plastic

Some plastic may change shape or colour with hot water. Check manufacturer’s instructions about washing plastic items. Washable plastic items should be weighed down so they do not flip over and fill with water or fall through the base rack during the wash. Use the multi-purpose clip (supplied with some models only) to hold plastic items in place.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted over the glaze, gold rims or hand painted china may be more sensitive to machine washing. If in doubt, wash by hand.

Glued items

Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.

Racking features

Cutlery basket

To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining.

Removable small items container

Small, light items like baby bottle teats are best placed into the small items container to prevent them from being displaced during the wash. You can extend your cutlery basket by clipping the container on its side.

Cutlery baskets will vary depending on model.

Racking features

Removable small items container

To optimise the cutlery space within the basket, the small items container can be placed elsewhere on the base rack. If laid flat, make sure the solid plastic side is facing up. If you place a fully laden small items container under the adjustable racks, it is best to leave the rack space directly above the container empty: there may not be enough water reaching items that are placed there.

Removable tablet tray

If you are using dishwasher tablets, place them on the removable tablet tray, as shown. See also ‘Adding detergent’ for more information.

Important!

Dishwasher tablets should not be in direct contact with dishes or cutlery.

Racking features

Racking features will vary depending on model.

Stemware notches

These notches help support long-stemmed glassware.

Glass supports

These clip on the rack wires to give your tall glasses extra stability.

Spacing-adjustable tines

(DD24/DD60 models only)

Designed to fit deep bowls (wide spacing) or small plates (narrow spacing), depending on adjustment. To adjust between wide and narrow spacings, slide the tines backward or forward by the handle at the front.

Cup rack with folding support wire

(DD36/DD90 models only)

Fold the wire up to support tall glasses.

Racking features

Adjustable racks

You can adjust these independently of each other to any height:

Fold up to unlock the rack.

Adjust the height to suit by sliding up or down.

Fold down to lock in position.

Fold the racks away if you need the space.

Knife clip

This clips onto the adjustable racks and supports knives and other utensils during the wash. Always ensure that knife blades are facing down.

Multi-purpose clip

(DD36/DD90 models only)

This keeps flimsy items (eg plastic lids and bottles) or large platters and plates stable, so they cannot be dislodged during the wash. Slide the item between the prongs of the clip.

Folding tines

For optimum stability, place larger plates between the longer tines in the front. Release and fold the tine sections down towards each other if you need the space for pots or other large items.

Loading suggestions

When loading your drawer, make sure that

you place items so that water coming from the rotating spray arms below can reach all areas

(wash performance will be reduced if it can’t) nothing blocks the water from getting to items on the adjustable racks glass and other fragile items are stable, so that they do not accidentally topple and break during the wash.

How NOT to load your drawer

Overcrowded and wash water will not reach some of the dinnerware. Cups, glasses and bowls must have their openings facing down.

Ensure dishware items are not forced into or protrude out of the drawer, as this may prevent the internal lid of the drawer from properly sealing which could result in a service call. Locate sharp items safely to prevent injuring the user and damaging the lid assembly. Check the bottom of the cutlery basket to ensure sharp or pointed items have not come through as they may stop spray arm rotation.

The plates are nesting together and wash water may not get through. Ensure cutlery are not nesting or stuck together. They need to be evenly spread out.

Ensure cutlery has not fallen through the base rack and stopped the spray arms from rotating. The large bowl is blocking wash water reaching the adjustable racks. Large utensils should be on the adjustable racks so they do not become dislodged and stop the spray arms from rotating. Sharp or pointed items must be placed horizontally or with sharp edges/points facing down to avoid risk of injury.

Water hardness and dishwashing

What is water hardness?

Hard water is water with a high concentration of minerals such as calcium and magnesium. In soft water, this concentration is low. Water hardness varies by geographical location.

How does water hardness affect dishwashing?

Hard water can be detrimental to the performance of your dishwasher. Over time, glassware washed in hard water will become opaque and dishes will become spotted or covered in a white film. Using very hard water can cause dishwasher parts to fail over time. Naturally soft or softened water has no detrimental effects if used with the correct amount of detergent. However, excess detergent combined with hot, soft water may cause irreversible etching on glassware. Etching first appears as a rainbow-coloured film and—if allowed to continue—can make glassware permanently opaque.

What can I do to minimise any detrimental effects?

Contact your local water company to find out about water hardness in your area.

If your home has hard water and your dishwasher has no built-in water softener…

Follow the detergent quantity recommendations on the following pages. If available, use a detergent with high phosphate content. Phosphate softens the water and this improves wash results. If detergent with phosphate is not available, we recommend using multipurpose tablets. Use rinse aid. We recommend you turn the rinse aid setting to 5 to help improve wash performance. Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale deposits in your dishwasher.

Important!

We recommend fitting a water softener to the household water supply. If the water hardness in your home is above 250 ppm/14.6 gpg, a water softener has to be fitted to maintain the performance of your dishwasher.

If your home has naturally soft or softened water…

Avoid using too much detergent. Follow the quantity recommendations on the following pages. Ensure the drawer is not overloaded and water can reach all the dishes.

Wash programs and detergent quantities

DD24/DD60 models

Find out about water hardness in your home, then use the table below to determine how much detergent to use for each wash program. See also section ‘Water hardness and dishwashing’. For information on which program to use for your load, see your ‘Quick start guide’. The detergent dispenser has markings to help you measure the correct quantities. See following section ‘Adding detergent’.

SOFTER

HARDER

Water hardness

parts per million (ppm)

grains per gallon (gpg)

<100 ppm or < 6 gpg*

100 -150 ppm or 6 - 9 gpg

>150 ppm or >9 gpg

Wash programs

Detergent quantities (per drawer)

US CA NZ AU GB IE

detergent dispenser

marking

grams grams

Heavy 2/3 25 25

Normal 2/3 25 25

Fast 1/3 10 10

Delicate 1/3 10 10

Rinse --



Heavy full 30

Normal full 30

Fast full 25

Delicate full 30

Rinse --

Heavy full 30

Normal full 30

Fast full 30

Delicate full 30

Rinse --

* If you have a a household water softener installed or your dishwasher has a built-in water softener, use the quantities recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness

in your area. See also section ‘Water softener’.

Wash programs and detergent quantities

DD36/DD90 models

SOFTER

HARDER

Water hardness

parts per million (ppm)

grains per gallon (gpg)

<100 ppm or < 6 gpg*

100 -150 ppm or 6 - 9 gpg

>150 ppm or >9 gpg

Wash programs

Detergent quantities

US CA NZ AU GB IE

detergent

dispenser

marking

grams grams

Heavy full 30 30

Normal full 25 25

Fast 2/3 15 15

Delicate 2/3 15 15

Rinse --



Heavy full 30

Normal full 30

Fast 2/3 20

Delicate full 30

Rinse --

Heavy full 30

Normal full 30

Fast full 30

Delicate full 30

Rinse --

in your area. See also section ‘Water softener’.

Adding detergent

Suitable detergents and where to place them

Note: You may see other, equally suitable types of dishwasher detergent on the shelves of your supermarket. Read and follow the detergent manufacturer’s recommendations.

Pouch packs of gel or powder

place in detergent dispenser, but

Powdered dishwasher detergent

pour into detergent dispenser

Detergent dispenser

Filling the detergent dispenser

Press the latch down to open the dispenser.

Check that the dispenser is empty and dry,

then add detergent (do not place solid tablets in the dispenser). No detergent is needed for the Rinse program.

Close the dispenser until it clicks shut. The

detergent will automatically be released into the drawer during the wash program.

only if pack fits easily around prongs (pack must not be pierced)

place on tablet tray in cutlery basket

Latch

Solid dishwasher tablets

place on tablet tray in cutlery basket

Tablet tray

If the cutlery basket is not used for a particular load, place tablet or pouch pack in the bottom of the drawer.

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