Fisher & Paykel DD24DTI9N, FPCTWODW8 User Manual

DISHDRAWERTM DISHWASHER

DD60 and DD24

Double and Single models

USER GUIDE

NZ AU US CA GB IE

This user guide is an accompaniment to your ‘Quick start guide’ which is included
with your dishwasher.

For operating instructions, see your ‘Quick start guide’. If you no longer have your
‘Quick start guide’, you can download it from our local website, listed on the back cover.

Refer to your ‘Quick start guide’ for information on:

●

Starting a wash

●

Wash programs and when to use them

●

Controls

●

Dos and don’ts of loading

●

Preference options and how to change their settings

CONTENTS

Safety and warnings 2

Caring for your dinnerware 9

Operating instructions

Wash modifiers (some models only) 10

Racking features 14

Loading suggestions 20

Water hardness and dishwashing 21

Wash programs and detergent quantities 22

Adding detergent 23

Using rinse aid 27

Water softener (some models only) 28

Preference options 30

User maintenance instructions 34

Troubleshooting 39

If there is a fault 37

How to attend to a fault 44

Warranty and service 48

Wash program data 49

Standards tests 52

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject
to change at any time. For current details about model and specification availability in
your country, please go to our website www.fisherpaykel.com or contact your local
Fisher & Paykel dealer.

1

SAFETY AND WARNINGS

Your dishwasher has been carefully designed to operate safely during normal
dishwashing procedures. Please keep the following instructions in mind when you are
using your dishwasher.

IMPORTANT SAFETY INSTRUCTIONS

• WARNING! - When using your dishwasher, follow

basic precautions, including the following:

• Read all instructions before using the dishwasher.

• The information in this manual must be followed to
minimise the risk of fire or explosion or to prevent
property damage, personal injury or loss of life.

• Use the dishwasher only for its intended function as
described in this user guide and in your ‘Quick start
guide’.

• This appliance is intended to be used in household
and similar applications such as:
– staff kitchen areas in shops, offices and other
working environments;
– farm houses;
– by clients in hotels, motels and other residential
type environments;
– bed and breakfast type environments.

• NSF 184-Certified residential dishwashers are not
intended for licensed food establishments.

• Use only detergents or rinse aid recommended
for use in a domestic dishwasher and keep them
out of reach of children. Check that the detergent
dispenser(s) is empty after the completion of each
wash program.

• When loading items to be washed, locate sharp
items so that they are not likely to damage the
internal lid of the dishwasher and load sharp knives
with the handle up to reduce the risk of cut-type
injuries.

2

SAFETY AND WARNINGS

• Do not touch the filter plate (in the dishwasher base)
during or immediately after use, as it may be hot.

• Do not operate your dishwasher unless all enclosure
panels are properly in place.

• Do not tamper with the controls.

• Do not abuse, sit on, stand in or on the drawer or
dish rack of the dishwasher.

• The drawer should not be left in the open position
since this could present a tripping hazard.

• The foldaway cup racks are designed to support
cups, glasses and kitchen utensils. When the
foldaway cup racks are in the drawer do not lean on
or use them to support your body weight.

• To reduce the risk of injury, do not allow children to
play in or on the dishwasher.

• Under certain conditions, hydrogen gas may be
produced in a hot water heater system that has not
been used for two weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system has not been
used for such a period, before using the dishwasher,
turn on all hot water taps and let the water flow
from each for several minutes. This will release any
accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.

• Remove the door to the washing compartment
when removing an old dishwasher from service or
discarding it.

• Some dishwasher detergents are strongly alkaline.
They can be extremely dangerous if swallowed.
Avoid contact with the skin and eyes and keep
children away from the dishwasher when the door is
open. Check that the detergent dispenser is empty
after completion of the wash program.

3

SAFETY AND WARNINGS

IMPORTANT SAFETY INSTRUCTIONS

Installation

• This dishwasher must be installed and located
in accordance with the Installation instructions
before it is used. If you did not receive Installation
instructions with your dishwasher, you can order
them by calling your Authorised Repairer or
download them from our local Fisher & Paykel
website, listed on the back cover.

• Installation and service must be performed by a
qualified technician.

• If the power supply cord is damaged, it must be
replaced by a dealer or Authorised Repairer or a
similar qualified trades person in order to avoid a
hazard.

• Ensure the dishwasher is secured to adjacent
cabinetry using the brackets provided. Failure to
do so may result in an unstable product, which may
cause damage or injury.

• Do not operate this appliance if it is damaged,
malfunctioning, partially disassembled or has
missing or broken parts, including a damaged power
supply cord or plug.

• Do not store or use petrol, or other flammable
vapours and liquids in the vicinity of the dishwasher.

• Connect to a properly rated, protected and sized
power supply circuit to avoid electrical overload.

• Make sure that the power supply cord is located
so that it will not be stepped on, tripped over or
otherwise subject to damage or stress.

• Do not install or store the dishwasher where it will
be exposed to temperatures below freezing or
exposed to weather.

• Do not use an extension cord or a portable electrical
outlet device (e.g. multi-socket outlet box) to
connect the dishwasher to the power supply.

4

SAFETY AND WARNINGS

• This appliance must be grounded. In the event of a
malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of
least resistance for electric current. This appliance
is equipped with a cord having an equipment­grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet
that is installed and grounded in accordance with all
local codes and ordinances. WARNING - Improper
connection of the equipment-grounding conductor
can result in a risk of electric shock. Check with a
qualified electrician or service representative if you
are in doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the
appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified technician.

• If the dishwasher is installed as a permanently
connected appliance:
GROUNDING INSTRUCTIONS - This appliance must
be connected to a grounded metal, permanent
wiring system, or an equipment-grounding
conductor must be run with the circuit conductors
and connected to the equipment-grounding terminal
or lead on the appliance.

• Connected models only:

• This device complies with part 15 of the FCC Rules.
Operation is subject to the following conditions:
(1) This device may not cause harmful interference;
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

• Do not change or modify the wireless
communication device in any way. Changes or
modifications not expressly approved by Fisher &
Paykel could void the user’s authority to operate the
equipment.

5

SAFETY AND WARNINGS

IMPORTANT SAFETY INSTRUCTIONS

Maintenance

• Disconnect the appliance from the power supply
before any cleaning or maintenance.

• When disconnecting the appliance pull the plug
rather than the power supply cord or junction of
cord to avoid damage.

• Do not repair or replace any part of the appliance
or attempt any servicing unless specifically
recommended in this user guide. We recommend
that you contact Customer Care to arrange service.
See your ‘Service and warranty’ booklet for contact
details.

• Keep the floor around your appliance clean and dry
to reduce the possibility of slipping.

• Keep the area around/underneath your appliance
free from the accumulation of combustible materials,
such as lint, paper, rags and chemicals.

• Models with a remote control: Do not attempt to
recharge, short-circuit, disassemble, heat or throw
the remote control battery into a fire. Dispose of an
old battery responsibly, keeping it out of reach of

children.

6

SAFETY AND WARNINGS

• Household appliances are not intended to be played
with by children. Children of less than 8 years
old must be kept away from the appliance unless
continuously supervised. This appliance can be
used by children aged from 8 years and above, and
persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge,
if they have been given supervision or instruction
concerning the use of the appliance in a safe way
and they understand the hazards involved.

• If a dishwasher cleaner is used, we would strongly
recommend a wash program with detergent should
be run immediately afterward, to prevent any
damage to the dishwasher.

• The dishwasher is designed for washing normal
household utensils. Items that are contaminated by
petrol, paint, steel or iron debris, corrosive, acidic
or alkaline chemicals are not to be washed in the
dishwasher.

• Do not wash plastic items unless they are marked
“dishwasher safe” or equivalent. For plastic
items not so marked, check the manufacturer’s
recommendations.

8

CARING FOR YOUR DINNERWARE

The combination of high temperatures and dishwasher detergent may cause damage
to some items if they are washed in the dishwasher. Remember, if in any doubt about
any aspect concerning items washed in the dishwasher, follow the instructions from the
manufacturer of the items, or wash the item by hand.

Cutlery & silverware

All cutlery and silverware should be rinsed immediately after use to prevent tarnishing
caused by some foods. The Rinse wash program is useful for this. Silver items should not
come into contact with stainless steel, eg other cutlery. Mixing these items can cause
staining. Remove silver cutlery from the dishwasher and hand dry it immediately after
the program has finished.

Aluminium

Aluminium can be dulled by dishwasher detergent. The degree of change depends on
the quality of the detergent or aluminium.

Other metals

Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend
to stain.

Woodware

Wooden items are generally sensitive to heat and water. Regular use in the dishwasher
may cause deterioration over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware
may etch and will develop a cloudy appearance. You may prefer to wash these items by
hand.

Plastics

Some plastics may change shape or colour with hot water. Check manufacturer’s
instructions about washing plastic items. Dishwasher safe plastic items should be
weighed down so they do not flip over and fill with water or fall through the base rack
during the wash.

Decorated items

Most modern china patterns are dishwasher safe. Antique items, those with a pattern
painted over the glaze, gold rims or hand painted china may be more sensitive to
machine washing. If in doubt, wash by hand.

Glued items

Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by
hand.

9

OPERATING INSTRUCTIONS

WASH MODIFIERS (SOME MODELS ONLY)

Along with setting the wash program, you may select one of the following the
additional options:

●

Extra dry: Increases the final rinse temperature and the length of the drying phase for
improved drying performance.

●

Quick: Uses additional water and energy for a faster wash time, while maintaining wash
performance.

●

Sanitize: Raises the water temperature during the rinse phase to sanitize dishes. Ideal
for washing items such as baby bottles and preserving jars.

Note:

●

Only one modifier can be set at a time

●

Not all modifiers are available for every wash program. If a wash modifier is not
available for the chosen wash program, then that modifier cannot be selected.

DD*C MODELS:

WASH PROGRAM MODIFIER AVAILABLE

Heavy Extra Dry Quick Sanitize

Normal Extra Dry Quick Sanitize

Normal Eco ---

Fast Extra Dry - -

Delicate Extra Dry Quick -

Rinse ---

DD*D AND DD*I MODELS:

WASH PROGRAM MODIFIER AVAILABLE

Heavy Extra Dry Quick Sanitize

Medium Extra Dry Quick Sanitize

Eco ---

Fast Extra Dry - -

Delicate Extra Dry Quick -

Rinse ---

10

WASH MODIFIERS (SOME MODELS ONLY)

Using sanitize

The sanitize wash modifier adjusts the wash program to meet the conditions required by
Section 6, NSF 184 for sanitization to occur.
While sanitize is running, the wash program is monitored to ensure that these conditions
are met.

IMPORTANT!

●

Only programs utilising the sanitize wash modifier are certified to meet the conditions
required by Section 6, NSF 184. Other wash programs may not reach the temperatures
required for sanitization to occur. See table on previous page for wash programs that
have sanitize available

●

For sanitization to occur, the temperature of the water needs to reach 700C/1580F.
Check that all items are ‘dishwasher safe’ before running the sanitize modifier.

●

If the wash is interrupted or the water supply is turned off during the program, then
the heating conditions for sanitization may not be met. You may need to run the
program again to ensure sanitization of your dishes.

At the end of a wash program with sanitize, always check to make sure that sanitization
has been successful.

12

WATER HARDNESS AND DISHWASHING

What is water hardness?

Hard water is water with a high concentration of minerals such as calcium and
magnesium. In soft water, this concentration is low. Water hardness varies by
geographical location.

How does water hardness affect dishwashing?

●

Hard water can be detrimental to the performance of your dishwasher. Over time,
glassware washed in hard water will become cloudy and dishes will become spotted or
covered in a white film. Using very hard water can cause dishwasher parts to fail over
time.

●

Naturally soft or softened water has no detrimental effects if used with the correct
amount of detergent. However, excess detergent combined with hot, soft water may
cause irreversible etching on glassware. Etching first appears as a rainbow-coloured film
and — if allowed to continue — can make glassware permanently opaque.

What can I do to minimise any detrimental effects?

Contact your local water company to find out about water hardness in your area.

Note:

●

Some models (those with a letter ‘H’ in the model name) have a built-in water softener.

●

Models with water softener are not currently available in New Zealand and Australia.

If your home has hard water and your dishwasher has no built-in water softener:

●

Follow the detergent quantity recommendations on the following pages.

●

If available, use a detergent with high phosphate content. Phosphate softens the
water and this improves wash results. If detergent with phosphate is not available, we
recommend using multi-purpose tablets.

●

Use rinse aid. We recommend you raise the rinse aid setting to 5 to help improve wash
performance. See quickstart guide for instructions.

●

Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of
limescale deposits in your dishwasher.

IMPORTANT!

If your dishwasher has no built-in water softener and you live in a hard water area,
we recommend fitting a water softener to the household water supply. If the water
hardness in your home is above 250 ppm/14.6 gpg (US), a water softener has to be
fitted to maintain the performance of your dishwasher.

If your home has naturally soft or softened water:

●

Avoid using too much detergent. Follow the quantity recommendations on the following
pages.

●

Ensure the drawer is not overloaded and water can reach all the dishes.

21

WASH PROGRAMS AND POWDERED DETERGENT QUANTITIES

●

Find out about water hardness in your home, then use the table below to determine
how much powdered detergent to use for each wash program. See also section ‘Water
hardness and dishwashing’.

●

For information on which program to use for your load, see your ‘Quick start guide’.

●

The main powdered detergent dispenser has markings to help you measure the correct
quantities. See following section ‘Adding detergent’.

SOFTER

HARDER

WATER HARDNESS

parts per million (ppm)
grains per US gallon (gpg)

<100 ppm or
< 6 gpg*

100 -150 ppm or
6 - 9 gpg

>150 ppm or
>9 gpg

POWDERED DETERGENT QUANTITIES

(PER DRAWER)

WASH PROGRAMS

US CA NZ AU GB IE

main detergent

dispenser

grams grams

marking

Heavy 2/3 20 20

Normal/Medium 2/3 20 20

Eco 2/3 20 20

Fast 1/3 10 10

Delicate 1/3 10 10

Rinse - - -

Heavy full 30

Normal/Medium full 30

Eco full 30

Fast full 30

Delicate full 30

Rinse - -

Heavy full 30

Normal/Medium full 30

Eco full 30

Fast full 30

Delicate full 30

Rinse - -

* If you have a household water softener installed or for models with built-in water softeners, use the
quantities recommended for water with a hardness under 100 ppm/6 gpg, irrespective of the water hardness in
your area. See also section ‘Water softener’.

Notes:
If your water hardness is above 625ppm/36 gpg, we highly recommend you completely
fill the main detergent dispenser for all programs (except Rinse) and the secondary
dispenser for heavily soiled loads. The rinse aid setting should be at 5.

If your water hardness is above 625ppm/36 gpg, the wash performance of your
dishwasher will decline.

22

WATER SOFTENER (SOME MODELS ONLY)

IMPORTANT!

●

Only models with a letter ‘H’ in the model name have a built-in water softener.

●

Models with water softener are not currently available in New Zealand and Australia.

●

Models without built-in water softener:
If living in an area with very hard water, consult a plumber on installing a household
water softener.

Setting up the water softener

Determine the water hardness in your local area

Your local water company will be able to provide you with information. Identify the
setting you require for your dishwasher from the water hardness table below. For
example, if your water hardness is 500ppm, then the water softener setting on your
dishwasher should be 4. Refer to the ‘Preference options’ section of your ‘Quick start
guide’ for instructions on adjusting the water softener setting.

WATER HARDNESS SCALES

DISHWASHER
SETTING

0 0 - 100 0 - 6 0 - 5.6 0 - 10 0 - 7 0 - 0.1

1 100 - 250 6 - 14 5.6 - 14 10 - 25 7 - 17.5 0.1 - 2.5

2 250 - 350 14 - 20 14 - 19.6 25 - 35 17.5 - 24.5 2.5 - 3.5

3 350 - 450 20 - 26 19.6 - 25.2 35 - 45 24.5 - 31.5 3.5 - 4.5

4 450 - 550 26 - 32 25.2 - 30.8 45 - 55 31.5 - 38.5 4.5 - 5.5

5 550 - 625 32 - 36 30.8 - 35 55 - 62 38.5 - 43.8 5.5 - 6.2

PARTS PER
MILLION
(PPM)

GRAINS PER
US GALLON
(GPG)

O

DH

O

FH

O

E / OCLARK MMOL/L

Note:

●

If your water hardness is above 625ppm/36 gpg, we highly recommend you completely
fill the detergent dispenser for all programs except Rinse, and the rinse aid setting
should be at 5. If your water hardness is above 625ppm/36 gpg, the wash performance
of your dishwasher will decline.

●

You may hear some unusual noises when the water softener is in operation, this is
normal.

28

USER MAINTENANCE INSTRUCTIONS

IMPORTANT!

Disconnect the dishwasher from the power supply (unplug or switch off at the circuit
breaker) and allow all its parts to cool before any cleaning or maintenance.

Holiday time

●

If the dishwasher is not going to be used for some time, we recommend you leave
it clean and empty. Leave the drawers ajar to allow air to circulate. Turn off both the
power and water supply to the dishwasher.
When using your dishwasher for the first time after a long period away, we recommend
pouring 3 cups of water into the drawer before loading and starting a wash. This is to
lubricate components that may have dried out during non-use.

●

If the dishwasher is installed in a cold climate where temperatures fall below zero, we
also recommend winterizing.

Winterizing (Cold climates only)

1 Disconnect the dishwasher from the power supply,
2 Turn off the water supply and disconnect the water inlet pipe from the water valve.
3 Drain water from the inlet pipe and water valve, using a bucket or pan to collect the

water.

4 Reconnnect the water inlet pipe to the water valve.
5 Remove the drain filter and the filter plate from the bottom of the drawer and use a

sponge to remove any remaining water underneath.

6 Replace the drain filter and the filter plate, and completely dry all water from inside the

dishwasher.

7 Disconnect the drain hose(s) from the sink drain pipe and completely drain all remaining

water from the hose(s). Reconnect the drain hose(s) to the sink drain pipe.

34

USER MAINTENANCE INSTRUCTIONS

Cleaning the surfaces

1 Wipe with a clean damp cloth.
Take care not to wet the LCD display (DD*A & DD*C models only)
2 Dry with a clean lint-free cloth.

IMPORTANT!

We do not recommend the use of the following cleaning aids on your dishwasher as
they may damage the surfaces:

●

Plastic or stainless steel scouring pads

●

Abrasive, solvent, household cleaners

●

Acid or alkaline cleaners

●

Hand washing liquids or soap

●

Stainless steel cleaners or polishes

●

Laundry detergents or disinfectants

Cleaning the drain filter, spray arm and filter plate

●

We recommend that the drain filter and filter plate in each drawer are removed and
cleaned about once a month in normal use or whenever there is evidence of food
particles.

●

The spray arm in normal use should require cleaning less frequently.

Drain filter

Base Rack

Filter plate

Fixed tine rack
or
Fold down tines

depending on model

Spray arm

35

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Unclean dishes Wash program unsuitable

for the load.

Spray arm unable to
rotate.

Drawer overloaded/
incorrectly loaded.

Filter plate/drain filter is
incorrectly inserted.

Detergent put in the
wrong compartment of
the dispenser.

Excess food not removed
from dinnerware prior to
loading.

Unsuitable detergent. Use detergents suitable for automatic

Not enough detergent. See section ‘Wash programs and detergent

Spray arm holes are
blocked.

Filter plate/drain filter is
blocked.

Hard water Increase the rinse aid setting and the

See your ‘Quick start guide’ for a suitable
wash program, or the soils were too
heavily baked on and dishes may need
soaking.

Ensure no items are obstructing the spray
arm path.
Make sure the spray arm is mounted
correctly and free to rotate.

Refer to the section on loading.

See section ‘User maintenance
instructions’.

Detergent must be placed in the large
compartment. See section ‘Adding
detergent’ for information.

Scrape all food scraps off dinnerware prior
to loading.

dishwashers. See section ‘Adding
detergent’ for examples of suitable and
unsuitable detergent types.

quantities’ or follow the detergent
manufacturer’s instructions.

Clean the spray arm.

Clean the filter plate and drain filter.

amount of detergent. See section ‘Water
hardness and dishwashing’.

Models with built-in water softener
(‘H’ models only):

Increase the water softener setting. See
section ‘Water softener’.

Models without built-in water softener:

If living in an area with very hard
water, consult a plumber on installing a
household water softener.

39

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Foaming Wrong type of detergent

used

Incorrect amount of
detergent.

Too much egg left on
plates.

ONLY use dishwasher detergent.
See ‘Adding detergent’.

See section ‘Wash programs and detergent
quantities’ or follow the detergent
manufacturer’s instructions.

Rinse off excess egg prior to loading.
Increase the amount of detergent.

Rinse aid setting too
high.

Rinse aid dispenser plug
not closed properly.

Water leaking Drain hose disconnected

from waste pipe.

Water inlet hose not
properly connected.

Other leaks. Turn water and power supplies to the

Rinse aid dispenser plug
not closed properly.

Dishwasher
does not
recognize
when I knock
on the door
to pause or
unlock it
(DD*I models

only)

Dishwasher
is registering
taps and
bumps as
knocks and
pausing
inadvertently

(DD*I models
only)

Not knocking hard
enough.

Door knock sensor is
incorrectly installed or
calibrated.

Door knock sensor is
incorrectly installed or
calibrated.

Decrease the rinse aid setting.

Ensure that the rinse aid dispenser plug
is fully closed, with its hand grip pointing
vertically. See section ‘Using rinse aid’.

Reconnect the drain hose to the waste
pipe.

Ensure the inlet hose is connected
securely.

dishwasher off. Call Customer Care or
your Authorised Service Centre. See your
‘Service and warranty’ booklet for contact
details.

Ensure that the rinse aid dispenser plug
is fully closed, with its hand grip pointing
vertically. See section ‘Using rinse aid’.

Ensure you are knocking firmly on the
door, rather than using a light tap.

Contact Customer Care.

Contact Customer Care.

40

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Fan noise starts
up when I close
the drawer, even
though I didn’t
start a new wash

No powdered
detergent
dispensed

The wash program
seems to have
finished (the
dishwasher is
idle), but the end
of wash beeps
haven’t sounded
and the
drawer cannot be
opened

Water pooling
on inner rim of
drawer after a
wash

Water under the
drain filter

Excess water in
the drawer

Water marks on
the dishes

Drawer interior is
stained

This is normal. In some
cases, the drying fan will
run whenever the
drawer is closed for a
set period of time after
a program has finished.

Detergent dispenser
was wet when loaded.

The wash program is
still in progress. It is in
a ‘quiet’ phase that is
needed for ensuring the
best wash results.

This is normal
condensation.

This is normal and needs no action.

Drain hose(s) bent or
kinked.

Blocked filters. Clean the filter plate/drain filter. Refer to

Rinse aid depleted. Refill the rinse aid dispenser.

Rinse aid setting too
low or off.

Dishwasher overloaded/
incorrectly loaded.

Some foods, like tomato
based products, may
stain the inside of the
drawer.

No action required. The fan will
automatically stop after the set time is
over.

Clean the dispenser and ensure it is dry
before adding detergent.

No action required. The program will
transition into a more audible phase
after the ‘quiet’ phase is over.

Wipe dry.

Straighten the drain hose(s).

’User maintenance instructions’.

Increase/turn on the rinse aid setting.

Refer to the section on loading.

Pre-rinse dishes before placing in the
drawer. Alternatively, using the Rinse
program after adding the dishes may
minimise staining.

42

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Dishes did not dry Incorrect loading. Ensure the dishes are not nesting

together.

Program is taking
much longer than
usual

Excessive motor
noise

Dishes were left in the
drawer for several hours
after a wash.

Rinse aid depleted. Refill the rinse aid dispenser.

Rinse aid setting too
low.

Normal Eco/Eco
program used.

Items that require a
longer drying time,
e.g. plastic utensils and
containers

Wrong type of
detergent used.
Auto recovery program
has been triggered to
stop the dishwasher
overflowing and to
disperse excess foam.

No water in the motor
area.

We recommend unloading the dishes
within a few hours after a wash
program has finished, as the small
amount of vapour left after the wash
may - with time - resettle on dishes
as condensation. Using rinse aid or
increasing its setting may also help with
drying.

Increase the rinse aid setting.

Choose a different wash program.

Some models only:
Set the wash program with Extra dry.
(only available on some wash programs).

No action required. Allow the program
to finish.
Note: you may need to run your chosen
wash program again with the correct
detergent if the dishes are not clean at
the end of the recovery program.

This usually occurs on the first use or
when the dishwasher has not been used
for long periods of time. Pour 3 cups of
water into the drawer before running a
wash program.

43

WARRANTY AND SERVICE

Before you call for service or assistance ...

Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:

1 Your product is correctly installed.
2 You are familiar with its normal operation.

If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorised Service
Centre, Customer Care, or contact us through our website www.fisherpaykel.com.

Requirements of EEC Directive 93/68.

European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE)
(for European Union countries only)
GB This appliance is marked according to the European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the environment
and human health, which could otherwise be caused by inappropriate waste handling of
this product.
The symbol
indicates that this appliance may not be treated as household waste. Instead it shall
be handed over to the applicable collection point for the recycling of electrical
and electronic equipment. Disposal must be carried out in accordance with local
environmental regulations for waste disposal. For more detailed information about
treatment, recovery and recycling of this product, please contact your local city office,
your household waste disposal service or the shop where you purchased the product

on the product, or on the documents accompanying the product,

Complete and keep for safe reference:

Model

Serial No.

Purchase Date

Purchaser

Dealer

Suburb

Town

Country

48

The label is located inside cabinet,
underneath the (top) drawer.

WASH PROGRAM DATA

For information on which program to use for your load, see your ‘Quick start guide’.
Wash program times indicated are approximate.

DD*A & DD*C Models

GREAT BRITAIN & IRELAND

WASH PROGRAM (CYCLE TIME)

CYCLE

pre wash 60

main wash 65

post rinse Ye s Ye s Ye s Yes Yes -

final rinse 65

drying phase Ye s Ye s Ye s - Ye s -

DD*D & DD*I (Double) Models

CYCLE

pre wash 60oC- - - - -

main wash 65

post rinse Ye s Ye s Ye s Ye s Yes -

final rinse 65

drying phase Ye s Yes Ye s - Ye s -

HEAVY

(~160 min)

o

C- - - - -

o

C55

o

C60

NORMAL

(~150 min)

o

C50

o

C51

NORMAL ECO *

(~243 min)

o

C48

o

C50

FAS T

(~49 min)

o

C45

o

C50

DELICATE

(~105 min)

RINSE

(~15 min)

o

C-

o

C-

GREAT BRITAIN & IRELAND

WASH PROGRAM (CYCLE TIME)

HEAVY

(~160 min)

o

C55

o

C60

MEDIUM

(~150 min)

o

C50

o

C51

ECO *

(~243 min)

o

C48

o

C50

FAS T

(~49 min)

o

C45

o

C50

DELICATE

(~105 min)

o

C-

o

C-

RINSE

(~15 min)

DD*I (Single) Models

GREAT BRITAIN & IRELAND

WASH PROGRAM (CYCLE TIME)

CYCLE

pre wash 60

main wash 65

post rinse Ye s Ye s Ye s Ye s Ye s -

final rinse 65oC60

drying phase Ye s Yes Ye s - Ye s -

*Reference program for energy label in compliance with EN50242 Regulations.

Note: Wash times can vary depending on the incoming water temperature, ambient conditions, type of dish
load and whether the drawer has been opened during the wash. Wash times are only APPROXIMATE on
the electronic display (where applicable) and based on 120
Australia) or 15

HEAVY

(~198 min)

o

C- - - - -

o

C55

o

C (Great Britain and Ireland) incoming water.

MEDIUM

(~185 min)

o

C48

o

C59

ECO *

(~280 min)

o

C48

o

C50

FAS T

(~78 min)

o

C45

o

C50

o

F (USA and Canada), 20oC (New Zealand and

DELICATE

(~134 min)

o

C-

o

C-

RINSE

(~15 min)

51

FISHERPAYKEL.COM

© Fisher & Paykel Appliances 2017. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly

describes the product currently available.

NZ AU US CA GB IE

591150F 11.17