User guide
DishDrawer
DD24 models
Guide de l’utilisateur
DishDrawer®
Modèles de série DD24
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Contents
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Safety and warnings
Operating instructions
Controls
(models with no LCD)
Controls (models with LCD)
Operation
Wash program chart
Caring for your dinnerware
Dishwasher standards test
Racking features
Loading suggestions
Detergent dispenser
Water softener
Rinse agent dispenser
Option adjustments
User maintenance instructions
Troubleshooting
Fault codes
Warranty and service
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6
8
10
11
12
13
14
16
18
20
22
23
26
29
31
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Important!
SAVE THESE INSTRUCTIONS
The models shown in this User Guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer.
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Safety and warnings
Your DishDrawer has been carefully designed to operate safely during normal dishwashing
procedures. Please keep the following instructions in mind when you are using your
DishDrawer®.
Important safety instructions
WARNING! - When using your dishwasher, follow basic precautions, including the following:
Read all instructions before using the DishDrawer®.
The information in this manual must be followed to minimize the risk of fire or explosion or to
prevent property damage, personal injury or loss of life.
Use the DishDrawer® only for its intended function as described in this user guide.
Use only detergents or rinse agent recommended for use in a domestic dishwasher and keep
them out of reach of children. Check that the detergent dispenser is empty after the completion
of each wash program.
When loading items to be washed, locate sharp items so that they are not likely to damage the
lid seal and load sharp knives with the handle up to reduce the risk of cut-type injuries.
Do not touch the heater plate during or immediately after use.
Do not operate your DishDrawer® unless all enclosure panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, stand in or on the drawer or dish rack of the DishDrawer®.
The adjustable racks are designed to support cups, glasses and kitchen utensils. When the
adjustable racks are in the DishDrawer® do not lean on or use them to support your body
weight.
To reduce the risk of injury, do not allow children to play in or on the DishDrawer®.
Under certain conditions, hydrogen gas may be produced in a hot water heater system that has
not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has
not been used for such a period, before using the dishwasher, turn on all hot water faucets and
let the water flow from each for several minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from service
or discarding it.
Dishwasher detergents are alkaline. They can be dangerous if swallowed. Avoid contact with
skin and eyes, keep children and infirm persons away from the dishwasher when the drawer is
opened.
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Safety and warnings
Important safety instructions
Installation
This DishDrawer® must be installed and located in accordance with the Installation instructions
before it is used. If you did not receive Installation instruction sheets with your DishDrawer®, you
can order them by calling your Authorized Service Agent or from the Fisher & Paykel website,
www.fisherpaykel.com.
Installation and service must be performed by a qualified technician.
If the power supply cord is damaged, it must be replaced by a dealer or Authorized Service Center
or a similar qualified trades person in order to avoid a hazard.
Ensure the DishDrawer® is secured to adjacent cabinetry using the brackets provided. Failure to
do so may result in an unstable product, which may cause damage or injury.
Do not operate this appliance if it is damaged, malfunctioning, partially disassembled or has
missing or broken parts, including a damaged power supply cord or plug.
Do not store or use petrol, or other flammable vapors and liquids in the vicinity of the
DishDrawer®.
Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.
Make sure that the power supply cord is located so that it will not be stepped on, tripped over or
otherwise subject to damage or stress.
Do not install or store the DishDrawer® where it will be exposed to temperatures below freezing
or exposed to weather.
Do not use an extension cord or a portable electrical outlet device (e.g. multi-socket outlet box)
to connect the DishDrawer® to the power supply.
This appliance must be grounded. In the event of a malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current. This
appliance is equipped with a cord having an equipment-grounding conductor and a grounding
plug. The plug must be plugged into an appropriate outlet that is installed and grounded
in accordance with all local codes and ordinances. WARNING - Improper connection of the
equipment-grounding conductor can result in a risk of electric shock. Check with a qualified
electrician or service representative if you are in doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a
proper outlet installed by a qualified technician.
If the DishDrawer® is installed as a permanently connected appliance:
GROUNDING INSTRUCTIONS - This appliance must be connected to a grounded metal, permanent
wiring system, or an equipment-grounding conductor must be run with the circuit conductors
and connected to the equipment-grounding terminal or lead on the appliance.
Safety and warnings
Important safety instructions
Maintenance
Do not repair or replace any part of the appliance or attempt any servicing unless specifically
recommended in this user guide. We recommend that you call an Authorized Service Agent.
Keep the floor around your appliance clean and dry to reduce the possibility of slipping.
Keep the area around/underneath your appliance free from the accumulation of combustible
materials, such as lint, paper, rags and chemicals.
When cleaning the underside of the filter plate, care must be taken on the sharp outer edge to
avoid the risk of cut type injuries.
Important!
Under no circumstances should you open the drawer whilst the DishDrawer® is in operation.
Operational
Always press the
opening the drawer.
The DishDrawer® must be used with the motor assembly, filter plate, drain filter and spray arm in
place.
When disconnecting the appliance pull the plug rather than the power supply cord or junction of
cord to avoid damage.
Take care when loading the DishDrawer® not to load dishware items so they prevent the lid from
properly sealing with the drawer. Items should be placed so they do not protrude above and/or
forced into the drawer, otherwise a service call may result.
Household appliances are not intended to be played with by children. Children or persons with a
disability which limits their ability to use the appliance, should have a responsible person instruct
them in its use. The instructor should be satisfied that they can then use the appliance without
danger to themselves or their surroundings.
Close supervision is necessary if this appliance is used by or near children. Do not allow children
to play inside, on or with this appliance or any discarded appliance.
If a dishwasher cleaner is used, we would strongly recommend a wash program with detergent
should be run immediately afterward, to prevent any damage to the DishDrawer®.
The DishDrawer® is designed for washing normal household utensils. Items that are
contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline chemicals are not
to be washed in the DishDrawer®.
If the DishDrawer® is not being used for long periods of time, turn the electricity and water supply
to the DishDrawer® off.
Do not pour detergent or rinse agent into the salt reservoir. The detergent or rinse agent will
destroy the water softener.
button to pause and wait until you hear the three additional beeps before
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Operating instructions - Controls (models with no LCD)
If you have a double DishDrawer®, each drawer has its own controls and can run independently
of the other.
Power button
The button turns the DishDrawer® on or off. Opening
the drawer will automatically turn the DishDrawer® on for
30 seconds. To end a wash program in mid cycle, press
button. Any water in the DishDrawer® will be
the
pumped out.
Start/Pause button
The button starts a wash program. Press the
button to pause or restart the DishDrawer® during a wash
program. When paused, wait for three beeps before
opening the drawer. Forcing the drawer open while in mid
cycle may cause damage or injury.
Delay start
The button also sets the Delay start feature which can delay the start of a wash program from
1 to 12 hours.
To activate Delay start
1
Press and hold the button until the light above the button turns orange (or purple,
depending on your model).
2
Continue holding the button down until the desired delay time has been reached. The
DishDrawer® will emit audible ‘beeps’ as you hold the
another hour delay.
3
The DishDrawer® will start once the delay time has elapsed and the drawer is closed.
To cancel Delay start
Press the button.
button down, each beep indicates
Lock button / (optional)
The / button activates/deactivates the Keylock or the Childlock functions.
Operating instructions - Controls (models with no LCD)
Keylock
The Keylock feature disables all the buttons on the DishDrawer®.
To activate, press and hold the
above the
/ button is lit when Keylock is activated.
/ button until you hear one beep (3 seconds). The light
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To cancel the Keylock feature, press and hold the
button disappears.
/ button until the light above the /
Childlock
The Childlock feature locks the drawer and disables all the buttons.
To activate, press and hold the
above the
To cancel the Childlock feature, press and hold the
/ button disappears.
/ button is lit when Childlock is activated.
/ button until you hear two beeps (5 seconds). The light
/ button until the light above the
Wash program selector
Press the button to select a wash program. The DishDrawer® will remember the last program
used.
Eco button (optional)
Press the button if you would like the wash program to use less energy. The red ECO light
will indicate the feature is on. If your dishes are heavily soiled or you require enhanced dry
performance, we do not recommend ECO programmes.
Power failure
If the DishDrawer® is operating and a power failure occurs, it will stop. The DishDrawer® may be
unable to be opened during this time. When the power supply is resumed, the DishDrawer® will
restart in the same part of the wash program.
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Operating instructions - Controls (models with LCD)
If you have a double DishDrawer®, each drawer has its own control panel and can run
independently of the other.
Wash program
progress symbol
Time
remaining
Fault symbols - see ‘Fault
codes’ if they appear
Salt reservoir is empty
(DD24-H models only)
Keylock or Childlock is
activated
Delay start symbol
Power
button
Start/Pause
button
Lock button
Power button
The button turns the DishDrawer® on or off. Opening the drawer will automatically turn the
DishDrawer® on for 30 seconds. To end a wash program in mid cycle, press the
button. Any
water in the DishDrawer® will be pumped out.
Start/Pause button
The button starts a wash program. Press the button to pause or restart the DishDrawer®
during a wash program. When paused, wait for three beeps before opening the drawer. Forcing
the drawer open while in mid cycle may cause damage or injury.
Delay start
The button also sets the Delay start feature which can delay the start of a wash program from
1 to 12 hours.
To activate Delay start
1
Press and hold the button until the delay symbol appears on the electronic display.
2
Continue holding the button down until the desired delay time has been reached.
3
The DishDrawer® will start once the delay time has elapsed and the drawer is closed.
To cancel Delay start
Press the button.
Lock button (optional)
The button activates/deactivates the Keylock or the Childlock functions.
Operating instructions - Controls (models with LCD)
Keylock
The Keylock feature disables all the buttons on the control panel.
To activate, press and hold the
appears in the electronic display when the Keylock feature is activated.
Childlock
The Childlock feature locks the drawer and disables all the buttons on the control panel.
To activate, press and hold the
appears in the electronic display when the Childlock feature is activated.
button until you hear one beep (3 seconds). The symbol
button until you hear two beeps (5 seconds). The symbol
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To cancel the Childlock feature, press and hold the
symbol disappears from the electronic display.
button until you hear one beep and the
Wash program selector
Press the button to select a wash program. The DishDrawer® will remember the last program
used.
Eco button (optional)
Press the button if you would like the wash program to use less energy. The red ECO light
will indicate the feature is on. If your dishes are heavily soiled or you require enhanced dry
performance, we do not recommend ECO programmes.
Wash program progress symbols
As the wash program advances through the cycle, the following symbols will appear in
the electronic display to indicate the progression. When a wash program has started, the
electronic display also will count down the time remaining in one minute increments.
Dirty Pre Wash Main Wash Post Rinse Drying Clean
Power failure
If the DishDrawer® is operating and a power failure occurs, it will stop. The DishDrawer® may be
unable to be opened during this time. When the power supply is resumed, the DishDrawer® will
restart in the same part of the wash program.
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Operating instructions - Operation
1
Load dishes
Remove all food scraps and load the dishes.
2
Add detergent
3
Check rinse agent
4
Press the button
5
Select a wash program
The length of the wash program will appear
on the electronic display (models with LCD
only).
6
Select (optional)
7
Check
Ensure there is nothing obstructing the
spray arm. The drain filter must be level with
the filter plate.
2
3
8
Start
Close the drawer and press the
9
Finish
The DishDrawer® will beep six times to
indicate the end of the wash program. At
the end of the wash program the drying fan
will continue to run for a set time or until the
drawer is opened. The fan assists with drying
and uses negligible amounts of energy. It
is normal for some water to remain in the
drain filter area after the wash program is
complete.
Double models only: At the end of a wash
program, you may find both drawers
draining simultaneously. This is normal.
button.
1
5
7
8
6
4
Wash program chart
Standard wash program - when to use
Heavy
Heavily soiled
pots, pans and
dishes.
Normal
Dishes with
normal soils
for optimum
Fast
Lightly soiled
dishes.
Delicate
Lightly soiled and
heat sensitive
crockery.
wash and dry
performance.
pre-wash 1 pre-wash 1 pre-wash pre-wash
pre-wash 2 pre-wash 2
main wash 150
o
F main wash 140oF main wash 130oF main wash 120oF
post-rinse 1 post-rinse post-rinse post-rinse
post-rinse 2
o
final rinse 163
F final rinse 140oF final rinse 120oF final rinse 130oF
drying phase drying phase drying phase
Eco wash program - when to use
Heavy
Heavily soiled
everyday dishes.
Normal
Normal soiled
dishes for
optimum energy
use.
Fast
Lightly soiled, non
greasy dishes.
Delicate
Lightly soiled,
non greasy and
heat sensitive
crockery.
Rinse
Prevents odors and
soils drying on dishes.
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pre-wash 1 pre-wash pre-wash
pre-wash 2
main wash 150
o
F main wash 130oF main wash 115oF main wash 115oF
post-rinse 1 post-rinse post-rinse post-rinse
post-rinse 2
o
final rinse 150
F final rinse 130oF final rinse 115oF final rinse 120oF
drying phase drying phase drying phase
Note:
Wash times can vary depending on the incoming water temperature, ambient conditions, type
of dish load and whether the drawer has been opened during the wash. Wash times are only
APPROXIMATE on the electronic display and based on 120°F incoming water.
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Caring for your dinnerware
The combination of high temperatures and dishwasher detergent may cause damage to some
items if they are washed in the DishDrawer®. Remember, if in any doubt about any aspect
concerning items washed in the DishDrawer®, follow the instructions from the manufacturer of
the items, or wash the item by hand.
Cutlery & silverware
All cutlery and silverware should be rinsed immediately after use to prevent tarnishing caused by
some foods. The Rinse wash program is useful for this. Silver items should not come into contact
with stainless steel, eg other cutlery. Mixing these items can cause staining. Remove silver cutlery
from the DishDrawer® and hand dry it immediately after the program has finished.
Aluminum
Aluminum can be dulled by dishwasher detergent. The degree of change depends on the
quality of the product.
Other metals
Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain.
Woodware
Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may
cause deterioration over time. If in doubt, wash by hand.
Glassware
Most everyday glassware is dishwasher safe. Crystal, very fine and antique glassware may etch
that is, become opaque. You may prefer to wash these items by hand.
Plastic
Some plastic may change shape or color with hot water. Check manufacturer’s instructions
about washing plastic items. Washable plastic items should be weighed down so they do not
flip over and fill with water or fall through the base rack during the wash.
Decorated items
Most modern china patterns are dishwasher safe. Antique items, those with a pattern painted
over the glaze, gold rims or hand painted china may be more sensitive to machine washing. If in
doubt, wash by hand.
Glued items
Certain adhesives are softened or dissolved in machine washing. If in doubt, wash by hand.
Vacation time
If the DishDrawer® is not going to be used for some time, we recommend you leave the
DishDrawer® clean and empty. Leave the drawers ajar to allow air to circulate. Turn off both the
power and water supply to the DishDrawer®.
Dishwasher standards test
The DishDrawer®s are tested to various standards for both wash and dry performance.
The following are loading pattern diagrams, detergent quantities and rinse agent quantities used
for the DishDrawer®.
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Wash program
Detergent quantities
Rinse agent setting
Water softener setting
(for DD24-H models only)
Height setting of adjustable racks
Recommended loading pattern
Normal
5g (pre-wash) per drawer
10g (main wash) per drawer
4
Adjust the water softener to match the water
hardness. Refer to the ‘Water softener’ and
‘Option adjustment’ section.
5½”
(140mm)
Top drawer Bottom drawer
361 1153
331
331
2
2222
44
33
444
33
12 3 4 5 6
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Racking features
Cutlery basket
Mix spoons, knives and forks within each section to
stop cutlery nesting together.
Most cutlery is placed with the handle pointing
down.
For your safety, knives and sharp utensils should
have their handles up.
Small light items like baby bottle teats are best
placed under the anti-nesting grids to prevent
them from being displaced.
Stemware
notches
The six notches
on the lefthand side
help support
long-stemmed
glassware.
Folding tines
The front half is ideal for large, deep bowls.
Fold the tine sections down towards each other if you need the space for pots or other large
items.
Fold down the right-hand section only and lean cups against the upright tines for extra stability.
Racking features
Adjustable racks
You can adjust these independently of each other to any height:
1
Fold up to unlock the rack.
2
Adjust the height to suit by sliding up or down.
3
Fold down to lock in position.
Fold the racks away if you need the space.
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Glass supports
These clip on the rack
wires to give your tall
glasses extra stability.
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‘Slide-and-fold’
tines
Slide all the way to the
left to fit larger dinner
plates.
Fold the tine sections
down towards each
other if you need the
space for pots or other
large items.
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Loading suggestions
When loading your DishDrawer, make sure that
you place items so that water coming from the rotating spray arm below can reach all areas
(performance will be reduced if it can’t)
nothing blocks the water from getting to items on the adjustable racks
you place bowls and pots with their openings facing down
plates do not nest together.
Typical breakfast load
Typical dinner party load
Typical heavy load
Loading suggestions
How NOT to load your DishDrawer®
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Overcrowded and wash water will not
reach some of the dinnerware.
Cups, glasses and bowls must have their
openings facing down.
Ensure dishware items are not forced
into or protrude out of the drawer as it
may prevent the lid from properly sealing
which could result in a service call.
Locate sharp items safely to prevent
injuring the user and damaging the lid
assembly.
Check the bottom of the cutlery basket to
ensure sharp or pointed items have not
come through as they may stop spray arm
rotation.
The plates are nesting together and wash
water may not get through.
Ensure cutlery are not nesting or stuck
together. They need to be evenly spread
out.
Ensure cutlery has not fallen through the
base rack and stopped the spray arm from
rotating.
The large bowl is blocking wash water
reaching the adjustable racks.
Large utensils should be on the adjustable
racks so they do not become dislodged and
stop the spray arm from rotating.
Sharp or pointed items must be placed
horizontally or with sharp edges/points
facing down to avoid risk of injury.
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Detergent dispenser
Important!
Only use powdered detergent recommended for domestic automatic dishwashers in the
detergent dispenser.
Dishwasher detergents are strongly alkaline and can be dangerous if swallowed.
Avoid contact with skin and eyes.
Keep children and infirm persons away from the DishDrawer® when the drawer is open.
Check that the detergent receptacle is empty after completion
of the wash cycle.
We do not recommend using dishwasher tablets
in the DishDrawer®.
Do not place dishwasher tablets in the
detergent dispenser.
Detergent and dishwasher tablets should not
be in direct contact with dishes or cutlery.
Liquid detergents are not suitable to be used in
the DishDrawer®.
Hand washing liquids, soap, laundry detergents
or disinfectants will damage the DishDrawer®.
Filling the detergent dispenser
a,b
e
Closed detergent dispenser
c
d
1
Press the latch down and the door will open.
2
Pour in detergent. No detergent is needed for the Rinse
program.
3
After filling the main wash compartment, close the dispenser
door until it clicks shut. The detergent will automatically be
released into the DishDrawer® during the wash program.
a
Open detergent dispenser
a
Pre-wash compartment,
10g / 2 teaspoon capacity
b
Main wash compartment,
30g / 6 teaspoon capacity
c
Detergent dispenser latch
d
Rinse agent indicator light
e
Rinse agent plug
b
Detergent dispenser
Detergent quantities
The detergent quantities recommended below are for individual drawers.
Water type Wash program Detergent quantities
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parts per million (ppm)
grains per gallon (gpg)
Hard (>150ppm or >9gpg) All* 2 6
Medium (100-150ppm or 6-9gpg) All* 2 4
Soft (<100ppm or <6gpg) Heavy
Normal
Delicate
Fast
* No detergent is required in the pre wash compartment for the Fast wash program.
Hard water situations
If you live in a hard water situation, we
recommend the installation of a household
water softener to improve the water quality,
detergent effectiveness and prevent the
build-up of calcium deposits on dishes and
in the DishDrawer®.
Certain brands of dishwasher detergent
contain varying quantities of phosphates,
which help soften water. We suggest
you use a detergent with high phosphate
content to improve the wash. The detergent
compartments need to be completely FULL
and rinse agent is used with its setting fixed
at 5.
We recommend the use of a dishwasher
cleaner/descaler whenever you notice
a build-up of calcium deposits in your
DishDrawer®.
After you have used the dishwasher
cleaner/descaler you must run another
wash program with detergent to prevent
damage to the DishDrawer®.
Soft water situations
If you live in an area of naturally soft water
or your household water is softened,
avoid using too much detergent in your
DishDrawer®. An excess amount of detergent
is very aggressive on glassware and may
cause irreversible etching.
Etching is a chemical deterioration that
occurs on the surface of glassware when
it is subjected to high temperatures, too
much detergent and/or soft water situations.
Etching is caused by a combination of very
hot water, which causes the detergent to
become very aggressive, but because the
water is soft, there are no water hardness
mineral ions for the detergent to bind to,
so it extracts mineral ions directly from the
glass.
Etching looks like rainbow-colored film, as
the glass is subjected to further washing the
surface will eventually appear opaque. This
type of etching is irreversible.
To prevent further etching from occurring
on glassware, use less detergent (follow the
recommended detergent quantities in the
user guide for soft water situations), and
ensure the DishDrawer® is not overloaded,
so water can reach all the dishes during the
wash.
prewash
(teaspoons)
1
1
main wash
(teaspoons)
3
2
1
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Water softener (DD24-H models only)
Setting up the water softener
Using hard water (above 100ppm) for dishwashing can be detrimental to the performance of
your DishDrawer®. Glasses will become opaque and dishes will become spotted or covered in a
white film.
Determine the water hardness in your local area
Your local water company will be able to provide you with information. Identify the setting you
require for your DishDrawer® from the water hardness table below. For example, if your water
hardness is 500ppm, then the water softener setting on your DishDrawer® should be four. Refer
to the ‘Option adjustments’ section to adjust the water softener so that the setting corresponds
to your water hardness.
DishDrawer® setting Grains per Gallon (gpg) Parts per Million (ppm)
0 0-6 0-100
1 6-14 100-250
2 14-20 250-350
3 20-26 350-450
4 26-32 450-550
5 32-36 550-625
Note:
If your water hardness is above 625ppm, we highly recommend you completely fill the
detergent compartment for all programs except Rinse and the rinse agent setting be at 5. If your
water hardness is above 625ppm, the wash performance of your DishDrawer® will decline.
You may hear some unusual noises when the water softener is in operation, this is normal.
How to fill the salt reservoir
1
Open the DishDrawer®.
2
Unscrew the salt reservoir cap by turning counter-
clockwise.
3
Place the salt into the salt container and pour the
contents into the salt reservoir. The salt reservoir
can hold just over one pound/0.5 kg of salt.
4
Fit the cap tightly back into its original position.
5
If you do not wash your dishes immediately after filling
the salt reservoir, run a Rinse program to remove any salt
water or spilt granules.
Note:
When filling the salt reservoir, you may notice water being
displaced from the water softener
overflow.
Salt
container
Salt
reservoir
Water softener (DD24-H models only)
Important!
The water softener must always be filled with granular salt made especially for dishwasher water
softening systems. We do not recommend the use of cooking salt like table salt, rock salt or
pellets as they may contain impurities that will impair or diminish the life of the water softener.
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The salt reservoir
Water softening can only take place when there
is salt in the reservoir. The salt reservoir must
be filled prior to using the DishDrawer® and
whenever the salt reservoir indicator light is red.
Salt indicator light
If the salt indicator light is red, the salt reservoir is
empty.
If the salt indicator light is black, there is enough salt in the
reservoir for the wash program that has been selected.
Models with LCD only: The electronic display will
also indicate when the salt reservoir is empty by
displaying the salt
symbol.
Important!
Do not pour detergent or rinse agent into the salt
reservoir. Detergent and rinse agent will destroy
the water softener.
b
a
a Salt indicator light
b Salt reservoir cap
Salt only
NO Detergent NO Rinse Agent
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