The models shown in this user guide may not be available in all markets and are subject
to change at any time. For current details about model and specification availability in
your country, please go to our website www.fisherpaykel.com or contact your local
Fisher & Paykel dealer.
1
SAFETY AND WARNINGS
Your safety is important to us. Please read this information before using your cooktop.
Installation
!
WARNING!
Electrical Shock Hazard
Before carrying out any work on the electrical section of the appliance, it
must be disconnected from the mains electricity supply.
Connection to a good earth wiring system is absolutely essential and
mandatory.
Alterations to the domestic wiring system must only be made by a
qualified electrician.
Failure to follow this advice may result in electrical shock or death.
!
WARNING!
Cut Hazard
Beware of sharp edges when handling stainless steel appliances.
Failure to use caution could result in injury or cuts.
2
SAFETY AND WARNINGS
IMPORTANT SAFETY INSTRUCTIONS!
Installation
●
Read these instructions carefully before installing or using this product.
●
Please make this information available to the person responsible for installing the
product as it could reduce your installation costs.
●
Particular attention shall be given to the relevant requirements regarding ventilation.
●
This appliance is to be installed and serviced only by an authorised person.
●
Installation must comply with your local building and local gas authority codes and
●
electricity regulations.
●
Incorrect installation, for which the manufacturer accepts no responsibility, may cause
personal injury or damage and could invalidate any warranty or liability claims.
●
These appliances are registered in: New Zealand at www.energysafety.govt.nz and
Australia with Australian Gas Association at www.aga.asn.au.
●
Appliances are factory set for either Natural gas or ULPG. If in doubt, refer to the local
gas network operator or gas supplier to confirm gas type at installation site.
●
This appliance must be installed in accordance with these installation instructions
and in compliance with local gas fitting regulations, municipal building codes,
water supply regulations, electrical regulations, AS5601/AG601 and NZS5261 – Gas
installations and any other relevant statutory regulations.
●
Do not modify this appliance.
●
When this appliance is installed, it shall not be used as a space heater.
●
Do not use or store flammable materials on or near this appliance.
●
Do not spray aerosols in the vicinity of this appliance while it is in operation.
●
This appliance should not be sealed into the bench with silicone or glue. Doing so
will make future servicing difficult. Fisher & Paykel will not be liable for any costs
associated with removing or replacing a sealed-in product, nor for repairing any
damage that may be incurred by doing this. Fisher & Paykel does not exclude any
statutory liability it may have and which by law cannot be excluded, because of the
giving of this notice.
●
If the appliance is connected to the gas supply with a flexible hose, make sure that
the hose cannot come in contact with the bottom of the appliance or any sharp edges.
●
Ensure that the electrical connection plug is accessible after installation.
●
Packing elements (eg plastic bags, polystyrene foam, staples, packing straps etc) and
tools should not be left around during and after installation, especially if they are
within easy reach of children, as these may cause serious injuries.
3
SAFETY AND WARNINGS
Operation and maintenance
Fire Hazard
Never leave the appliance unattended when in use. Boilover causes
smoking and greasy spillovers that may ignite.
Never use your appliance for warming or heating the room.
Failure to follow this advice may result in serious injury.
Explosion Hazard
Do not use or store flammable materials such as gasoline near this
appliance. Do not spray aerosols in the vicinity of this appliance while it is
in operation.
Failure to follow this advice may result in death or serious injury.
Hot Surface Hazard
This appliance becomes hot during use.
Do not touch the cooktop components, burners, trivets, pan supports or
the base when hot.
Before cleaning, turn the burners off and make sure the whole cooktop is
cool.
Failure to follow this advice may result in serious injury.
!
WARNING!
!
WARNING!
!
WARNING!
!
WARNING!
Electrical Shock Hazard
Switch the power to the cooktop off at the wall before cleaning or
maintenance.
Failure to follow this advice may result in death or electrical shock.
!
WARNING!
Poisoning Hazard
Never use this appliance as a space heater to heat or warm the room.
Doing so may result in carbon monoxide poisoning and overheating of the
appliance.
Failure to follow this advice may result in poisoning or death.
4
SAFETY AND WARNINGS
IMPORTANT SAFETY INSTRUCTIONS!
Operation and maintenance
●
Keep children away from the cooktop when it is in use.
●
Household appliances are not intended to be played with by children.
●
Children of less than 8 years old must be kept away from the appliance unless
continuously supervised. This appliance can be used by children aged from 8 years
and above, and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge, if they have been given supervision or instruction
concerning the use of the appliance in a safe way and they understand the hazards
involved. Cleaning and user maintenance shall not be done by children without
supervision.
●
If the electrical supply cord is damaged, it must only be replaced by an authorised
person. Ensure that the electrical connection plug is accessible after installation.
●
This appliance should be connected to a circuit that incorporates an isolating switch
providing full disconnection from the electricity supply.
●
Do not use an asbestos mat or decorative covers between the flame and the saucepan
as this may cause serious damage to your cooktop.
●
Do not place aluminium foil or plastic dishes on the cooktop burners.
●
Do not let large saucepans or frying pans overlap the bench as this can deflect heat
onto your benchtop and damage the surface.
●
Do not let large saucepans, frying pans or woks push any other pans aside. This could
make them unstable or deflect heat onto your benchtop and damage the surface.
●
Do not use a steam cleaner for cleaning this cooktop.
●
Saucepan handles may be hot to touch. Ensure saucepan handles do not overhang
other gas burners that are on. Keep handles out of reach of children.
●
Do not stand or place heavy objects on this appliance.
●
After use, ensure that the control dials are in the ‘OFF’ position.
●
This appliance shall not be used as a space heater, especially if installed in marine
craft or caravans.
●
The use of a gas cooking appliance results in the production of heat and moisture in
the room in which it is installed. Ensure the kitchen is well ventilated. Keep natural
ventilation holes open or install a mechanical ventilation device (mechanical extractor
hood). Prolonged intensive use of the appliance may call for additional ventilation,
for example opening of a window, or more effective ventilation, for example
increasing the level of mechanical ventilation where present.
●
After having unpacked the appliance, check to ensure that it is not damaged.
●
In case of doubt, do not use it and consult your supplier or a professionally qualified
technician.
●
Packing elements (eg plastic bags, polystyrene foam, nails, packing straps, etc.)
should not be left around within easy reach of children, as these may cause serious
injuries.
●
Some appliances are supplied with a protective film on steel and aluminium parts.
This film must be removed before using the appliance.
Minimum height of non-combustible material when used on adjacent
D
walls (See section ‘Standards requirements’ following)
Minimum clearance from pan supports to:
E
rangehood
any other overhead exhaust fan
downward-facing combustible surface (overhead cabinetry)
downward-facing tiled or fire-resistant surface
Minimum clearance below top of benchtop to:
F
nearest combustible surface
F&P oven or nearest non-combustible surface
Ensure there is an earthed power outlet within 900mm of the rear right-
G
hand corner of the cooktop. The outlet should be accessible with the
cooktop installed.
If connecting the cooktop to the gas supply with a flexible hose, the
H
connector on the wall should be between 800-850mm above the floor
and to a distance of at least 250mm outside the width of the cooktop.
The connector should be accessible with the cooktop installed.
Drawings for illustration purposes only
CG604C
MMMM
140140
140140
112
20
150150
650
800
650
500
60
60
CG905C
112
30
650
800
650
500
60
60
7
INSTALLATION INSTRUCTIONS
Before you start
Before starting to install the cooktop, make sure that:
●
the cooktop has not been damaged during transport. In case of doubt after unpacking
and checking it, contact the retailer
●
the local distribution conditions (nature of gas and pressure) and the adjustment of the
cooktop (as detailed on the appliance data label and in the ‘Gas rate and injector size
table’ further below) are compatible
●
the cooktop will be connected to a 220-240 V 50 Hz power supply and earthed via the
power supply cable
●
there is an earthed power outlet within the reach of the cooktop’s power supply cable
(within 900mm from the rear right of the cooktop, see dimension G in ‘Clearances’)
●
the power outlet will be accessible after installation
●
the power supply cable will not touch any hot or metal parts
●
a suitable isolating switch providing full disconnection from the mains power supply
is incorporated in the permanent wiring, mounted and positioned to comply with
local wiring rules and regulations. The isolating switch must be of an approved type
and provide a 3mm air gap contact separation in all poles (or in all active [phase]
conductors if the local wiring rules allow for this variation of the requirements)
●
the isolating switch will be accessible after installation
●
the benchtop is made of a heat-resistant material
●
exposed bare edges of the cutout are sealed with an oil-based paint or moistureproof
polyurethane to prevent possible damage from moisture creeping between the cooktop
trim and the benchtop.
Standards requirements
Temperature of nearby surfaces. Australian and New Zealand Gas Installation Standards
(AS/NZS 5601.1 current edition) require a cooktop to be installed so that the surface
temperature of any nearby combustible surface will not exceed 65oC above ambient.
This is typically achieved by:
●
having the cooktop spaced away from the wall (see dimensions A, B, and C in
‘Clearances’) OR
●
protecting the wall to a height of at least 150 mm along its length (see dimension D in
‘Clearances’) with non-combustible surface materials such as:
●
5 mm-thick ceramic tiles—these alone are adequate
●
tempered glass or sheetmetal (minimum thickness 0.4mm)—acceptable when used
in front of a fire resistant material
●
F&P splashback (not available in Australia) when used with a 10mm clearance from
the rear edge of the cooktop to the front of the splashback (SB90 and SB1216
splashback models only).
Note: these cooktops have been tested by an independent testing lab and meet
standards requirements when installed to the dimensions in these instructions.
8
INSTALLATION INSTRUCTIONS
Fastening the cooktop to the bench
This cooktop is suppled with fastening brackets (and screws) that will cope with a
bench thickness of 20-50mm. For benches thicker than 50mm, recess the underside
to a thickness of 20-50mm.
20mm
recessed to
50mm
50mm
Fastening the cooktop to the bench
Connecting the cooktop to the gas supply
IMPORTANT!
●
This cooktop is supplied factory-set for either Natural Gas or ULPG.
Please ensure that the factory-set adjustment of the cooktop is compatible with the
local distribution conditions (nature of gas and pressure).
●
The gas connection must be carried out by a suitably qualified person according to
the relevant standards.
●
For Natural Gas, connect the gas supply to the gas pressure regulator supplied with the
cooktop. Adjust the regulator to obtain a test point pressure of 1 kPa (4”W.C.) with the
three largest burners operating at the highest setting.
●
For ULPG, connect the the gas supply to the test point adaptor supplied with the
cooktop. Ensure that the supply pressure is regulated to 2.75 kPa (11” W.C.)
●
Make sure the connection point will be accessible with the cooktop installed.
●
To enable the gas supply to be readily shut off, make sure the connection is fitted with
an isolating valve close to the cooktop.
●
Attach the duplicate appliance data label on a surface adjacent to the cooktop, so that
it will be easily read with the cooktop installed.
●
For instructions on converting the cooktop for use with a different gas type, see section
‘Converting to a different gas type’.
●
Gas connection to these cooktops MUST use the elbow supplied. The regulator will not
seal if installed without it.
●
Ensure the fibre washer (supplied) is located between the elbow (supplied) and
cooktop gas inlet. Failure to use this washer will cause the connection to leak. Tighten
the floating nut to firm finger tight, plus an additional 1/4 turn (90o).
9
INSTALLATION INSTRUCTIONS
Gas connection with a flexible hose
●
If the gas is connected with a flexible hose, the connector on the wall should be
between 800-850mm above the floor and to a distance of at least 250mm outside the
width of the cooktop. The connector should be accessible with the cooktop installed.
●
Flexible hose assemblies should be AS/NZS 1869 Class B or Class D certified. The
thread connection shall be Rp ½” (ISO 7-1) female.
●
The hose assembly must be as short as practicable and comply with relevant AS 5601/
NZS 5261 requirements.
●
The hose must not be kinked, subjected to abrasion or permanently deformed.
●
The hose must not be near or in contact with any hot surfaces (eg base of metal
hotplate, flue or chassis of underbench oven etc).
10
Fibre washer
Gas connection to the cooktop
Elbow (1/2” BSP external thread)
INSTALLATION INSTRUCTIONS
Leak-testing and flame-testing the cooktop
IMPORTANT!
The operation of the cooktop, including the ignition system, must be tested before
installation is complete. If, after following the instructions below, satisfactory
performance cannot be obtained, contact the local gas authority or your local
Authorised Repairer for advice and assistance.
Checking the connections for leaks
After installation and making all connections, check thoroughly for possible leaks and
make sure all connections are gas-tight.
1 Turn all control dials to O (OFF).
2 Open the valve on the gas supply.
3 Check each connection one at a time by brushing a soap and water solution or a
suitable leak detection fluid over it.
IMPORTANT!
Do not use any naked flames to check for leaks.
●
The presence of bubbles indicates a leak. Tighten or replace connections as
appropriate, then leak-test all connections again. Ensure the fibre washer (supplied) is
located between the elbow and the cooktop’s gas inlet.
Checkng the burner flames
1 Light each burner.
2 Check for a well-defined blue flame without any yellow tipping.
●
If any abnormality is evident, check that:
●
the burner cap is located properly
●
the injector nipple is correctly aligned
●
the correct size injectors are installed.
Incorrect: flame
‘lifting off’ the burner
Incorrect:
yellow tipping
Good flame: well-defined blue
flame without yellow tipping
Incorrect and good flame patterns
11
INSTALLATION INSTRUCTIONS
Gas rate and injector size table
NATURAL GASULPG
Test point pressure (kPa)1.02.75
BurnersInjector
orifice size
(mm)
CG604C, CG905C
Nominal
gas rate
(MJ/h@1kPa)
Injector
orifice size
(mm)
Nominal
gas rate
(MJ/h@2.75kPa)
Auxiliary
right front
Semi-rapid
left & right rear
Wok
CG604C:
left front
CG905C:
left front & centre
0.853.60.554.0
1.308.50.808.5
1.7515.01.0013.5
12
INSTALLATION INSTRUCTIONS
TO BE COMPLETED BY THE INSTALLER
Have you securely fastened the cooktop to the bench with the supplied brackets?
Have you used the supplied elbow and fibre washer to connect the gas to the inlet
on the cooktop?
Have you leak-tested all connections?
Are the injector sizes correct for the gas type?
Is the shut-off valve on the gas supply accessible to the customer?
Is the power supply isolating switch accessible to the customer?
Is the cooktop power supply cable plugged into an earthed outlet?
Check the entire length of the power supply cable: it should not touch any hot metal
parts.
Have you removed all protective film from the stainless steel surfaces?
Have you disposed of all packaging elements?
OPERATION:
Do all burners light individually and in combination?
Do the burners remain lit when turned quickly from maximum to minimum?
Are the flames consistent, free from any yellow tipping and appropriately sized?
Have you demonstrated the basic operation to the customer?
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer Address
Installer’s Name
Installer’s Signature
Installation Company
Installation Date
13
INTRODUCTION
About your new cooktop
Thank you for buying a Fisher & Paykel gas cooktop. Once it is installed and ready to
use, you will want to know everything about it to make sure you get excellent results
right from the start.
We recommend you read the whole guide before using your new cooktop, for both
safety and cooking success.
For more information, visit our local website listed on the back cover.
Before using your new cooktop
●
Read this user guide, taking special note of the ‘Safety and warnings’ section.
●
Ensure the power supply to the cooktop is turned on.
The dials control the flow of gas through the valve.
NEVER cook or
OFF (closed valve)
leave the dial
between HIGH
and O (OFF)
HIGH
LOW
Burner
indicator
Control dial
Using the burners
1 Press the selected burner’s dial down gently and turn it anti-clockwise to HIGH.
●
The ignitors on all the burners will spark.
2 Hold down the dial for about 5 seconds after the burner
has lit. Releasing the dial too soon will extinguish the flame.
3 Adjust the flame anywhere between HIGH and LOW.
Do not adjust between HIGH and O (OFF).
4 After use, always turn the dials to O (OFF).
Pressing down then
turning the control dial
15
USING YOUR COOKTOP
If a burner does not light
Turn the control dial to O (OFF) and wait at least 1 minute before trying again. This
is to allow the gas to disperse. If after trying again the burner still does not light, check
that:
●
the cooktop is plugged in and the power supply is switched on
●
there is no power failure in your home or neighborhood
●
the gas is turned on
●
the gas bottle is not empty (if you use bottled gas)
●
the ignitors are sparking. If they are not sparking, they may be dirty or wet. Clean them
with a toothbrush and methylated spirits, as shown in below. See ‘Care and cleaning’ for
instructions on removing and replacing the burner parts.
Flame failure probe
Ignitor
Cleaning the ignitor and probe
If the flame is irregular
Check that the burner parts (flame spreader and burner cap) are:
●
clean and dry
●
positioned correctly, as shown below.
●
For further advice, see sections ‘Care and cleaning’ and ‘Troubleshooting’.
Burner cap
Ignitor
Burner partsCorrect assembly
16
Flame spreader
of burner parts
Incorrect assembly of
burner parts, resulting in
irregular flames
USING YOUR COOKTOP
If there is a power failure
●
You can still use your cooktop.
●
Light the burners by holding a match close to the side of the burner and turning the
control dial to HIGH. Wait until the flame is burning evenly before adjusting.
If the flame is accidentally extinguished
The flame failure protection will automatically cut the gas supply to the burner off.
Turn the corresponding dial to O (OFF) and do not try to relight it for at least 1
minute (to allow the gas to disperse).
17
COOKING GUIDELINES AND COOKWARE
Cooking guidelines
IMPORTANT!
●
Never leave the cooktop unattended when in use. Boilover causes smoking and greasy
spills that may ignite.
●
Take care when deep-frying: oil or fat can overheat very quickly, particularly on a high
setting.
●
Start cooking on a high setting. When food comes to the boil, reduce the setting and
maintain a steady heat to cook your food thoroughly. Doing this will reduce the cooking
time.
●
Using a lid will reduce cooking times through retaining the heat.
●
Minimise the amount of liquid or fat to reduce cooking times.
Cookware
●
Use saucepans with thick flat bases. Food in a saucepan with an uneven base will take
longer to cook.
●
Do not let large saucepans or frying pans overlap the bench, as this can deflect heat
onto your benchtop and damage its surface.
●
Always make sure saucepans are stable. Using very heavy saucepans may bend the pan
supports or deflect the flame.
●
Make sure the size of the pan matches the size of the burner. A small pot on a large
burner is not efficient.The following table shows the minimum and maximum saucepan
base diameters that may be used on each burner:
BURNERMINIMUM DIAMETERMAXIMUM DIAMETER
Auxiliary12cm-
Semi-rapid12cm-
Wokregular pans18cm26cm
woks (with wok stand)-45cm
18
COOKING GUIDELINES AND COOKWARE
Using a wok
●
Use your wok only on a wok burner and with the supplied wok stand.
●
Make sure the wok does not push any other pans aside. This could make them unstable,
or deflect heat onto nearby walls or the benchtop.
IMPORTANT!
Make sure that the wok stand is stable: its notches need to fit tightly on the grating.
●
Note: to purchase additional wok stands, contact Customer Care.
Using the supplied wok stand
19
CARE AND CLEANING
IMPORTANT!
Before any cleaning or maintenance, always:
●
turn all burners off.
●
switch the power to the cooktop off at the wall.
●
make sure that the cooktop and its parts are a safe temperature to touch.
General advice
●
Clean the cooktop regularly—do not let stains become burnt on, as they may become
very difficult to remove.
●
Do not use abrasive cleaners, cloths or pads to clean any part of your cooktop. Some
nylon scourers may also scratch. Check the label.
●
Clean up spillages as soon as possible. If left to dry on, food residue may clog the flame
ports, causing an uneven flame pattern.
●
Make sure that no cleaner residue is left on any cooktop part; when heated, these could
stain the cooktop.
●
See the following pages for instructions on replacing the pan supports and
reassembling the burners correctly after cleaning.
●
Do not clean cooktop parts in a self-cleaning oven.
●
Do not use a steam cleaner.
WHAT?
HOW OFTEN?
Stainless steel
base
After every use
Control dials
As needed
HOW?IMPORTANT!
●
1 Soak any stubborn stains
under a hot soapy cloth.
2 Wipe the soiling off with a
cloth using a mild household
detergent or stainless steel
cleaner.
3 Wipe with a clean damp
cloth.
4 Wipe the surface dry with a
microfibre cloth.
5 For extra shine, use a
suitable stainless steel polish.
●
Hard water spots can be
removed with household
white vinegar.
1 Wipe with a damp cloth and
mild detergent. Stainless
steel cleaner can be used on
Do not use abrasive cleaners,
steel soap pads or sharp
objects on stainless steel.
●
Always read the label to
make sure that your stainless
steel cleaner does not
contain chlorine compounds
as these are corrosive and
may damage the appearance
of your cooktop.
●
Always rub the stainless steel
in the direction of the grain.
●
The graphics are etched onto
the steel by laser and will
not rub off.
Do not use oven cleaner on
the dials, as doing so may
damage their coating.
the top surface of the dials
only.
2 Dry thoroughly with a soft
cloth.
20
CARE AND CLEANING
WHAT?
HOW OFTEN?
Burner caps
and rings, flame
spreaders, pan
supports, wok
stand
As needed, but
at least once a
month
Ignitor
At least once
a month
HOW?IMPORTANT!
●
1 Remove the parts that you
wish to clean.
See the the illustrations
following this chart.
2 Soak stubborn stains in
a solution of biological
clothes washing detergent
or powdered dishwasher
detergent.
3 Clean the parts in hot soapy
water. Use a stiff nylon brush
or straight-ended paper clip
to clear the flame ports.
Make sure you keep the
flame ports clear. Soiling
from food spillage may clog
these and cause ignition
problems or uneven flame
patterns.
●
Remove stains left by food
or spillovers as soon as
possible. If left to burn on,
they may be difficult to
remove or even permanently
discolor these parts.
●
Before replacing the burner
parts, make sure that they
are completely dry. Wet
burner parts may result in an
irregular flame.
●
Before lighting a burner you
Flame ports
have reassembled, check
that all of its parts have
been positioned correctly.
4 Rinse in warm water.
5 Dry thoroughly.
6 Replace the parts correctly,
Incorrect assembly can cause
dangerous irregular flames
and ignition problems.
as shown in the drawings
following this chart.
Clean these very carefully
using a toothbrush dipped
into denatured alcohol.
A clean ignitor ensures
trouble-free sparking. Check
the ignitor regularly to make
sure it is clean.
All gas
components of
the cooktop
Once every 3-4
years
Ignitor
●
Contact your local
Authorised Repairer to
perform a thorough check
on all gas components of the
cooktop.
●
For Authorised Repairer
details, see your Service &
warranty book or contact
Customer Care.
●
All checking and
maintenance must be
performed by a suitably
qualified person.
●
If the gas is connected with
a flexible hose, checking
should include inspecting the
entire length of the flexible
hose assembly for any sign
of wear or damage.
21
CARE AND CLEANING
Replacing the pan supports correctly
CG905C models
The wok support goes in the centre, over the wok burner. The other two pan supports
are interchangeable, but need to be rotated to match the rounded corners of the
cooktop base.
Correct positioning of pan supports (CG905C models)
CG604C models
The pan supports are interchangeable, but they can only be placed as shown and need
to be rotated to match the rounded corners of the cooktop base.
Correct positioning of pan supports (CG604C models)
22
CARE AND CLEANING
Replacing the burner parts correctly
Semi-rapid and auxiliary burners
Cap
Flame
spreader
Ignitor
Probe
(some models
only)
Correct positioning of semi-rapid,
rapid, and auxiliary burner parts
Wok burner with cast iron cap and ring
Fit the flame spreader to the housing as shown by the arrow following. Make sure the
burner is not able to rotate.
Flame spreader
Probe
Ignitor
Cap
Ring
Correct positioning of cast iron wok burner parts
23
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSES AND SOLUTIONS
There is a strong gas
smell.
The gas connection could be leaking because of
incorrect installation or damaged piping
IMPORTANT!
Do not use any electrical equipment or operate any
electrical switches.
1 If any burners are on, turn all of them off
immediately.
2 If you know how to shut off the gas supply to your
cooktop (either at the valve or the gas bottle), do so.
3 Open a window to let the gas out.
4 Contact your local Authorized Repairer as soon as
possible.
IMPORTANT!
Do not use the cooktop until it has been repaired.
There is a slight rubbery or
metallic smell when I use the
cooktop for the first time.
There is a power failure.
There is no clicking/
sparking.
There is clicking/
sparking, but a burner
or burners won’t light
easily or at all.
This is normal for first use and is caused by
manufacturing residues burning off. The smell will
disappear with use.
You can still use your cooktop, but will need to matchlight the burner(s). To do so, press down and turn the
dial counter-clockwise to High while holding a lighted
match close to the side of the burner. Wait until the
flame is burning evenly before adjusting it.
There is a power failure. See entry ‘There is a power
failure’ above.
The ignitor(s) may be dirty or wet. Clean them following
the instructions in ‘Care and cleaning’.
Wait 1 minute, then try to relighting the burner again,
holding the dial for a few more seconds this time
around. If this doesn’t work and the burner still won’t
light, see the other possible causes and solutions below.
The gas supply may not be turned on at the valve or gas
bottle. Turn all the burners off, and check whether the
gas supply to the cooktop is turned on.
The gas supply to the house may not be working. You
should hear the gas when you turn a burner on.
If you use bottled gas, this may indicate you are getting
near the end of the bottle and need to replace it.
Burner parts may be clogged or wet. Make sure that
they are clean and dry. See ‘Care and cleaning’ for
instructions.
Burner parts may not have been replaced correctly.
Check the assembly and make sure the burner cap is
sitting flat. See ‘Care and cleaning’ for illustrations.
24
TROUBLESHOOTING
PROBLEMPOSSIBLE CAUSES AND SOLUTIONS
The flame has been
blown out by a draft
or extinguished by a
spill.
The flame goes out at
low settings.
The flames are yellow
or yellow-tipped rather than
blue.
The flame pattern is uneven
around the burner.
The flame failure protection will automatically cut the
gas supply to the burner off.
Turn the corresponding dial to O (OFF), then wait for
at least 1 minute before attempting to relight. This is
to allow for any small amount of gas that may have
escaped to disperse.
The gas supply pressure may be low. Check this with
your service person or installer.
If you use bottled gas, this may indicate you are getting
near the end of the bottle
Burner parts (especially the flame ports) may be clogged
or wet. Check that they are clean and dry.
The cooktop may have been connected to the wrong
type of gas or the gas pressure is not correct. Contact
Customer Care and do not use your cooktop until it has
been checked by a qualified technician.
Burner parts (especially the flame ports) may be clogged
or wet. Check that they are clean and dry. See ‘Care and
cleaning’ for instructions and illustrations on clearing
clogged flame ports. After cleaning, check that there is
flame coming out of each port.
Flame ports
Burner parts may not have been replaced correctly.
Check the assembly and make sure the burner cap and/
or ring is sitting flat on the flame spreader. See ‘Care and
cleaning’ for illustrations.
Burner cap
Flame spreader
25
WARRANTY AND SERVICE
Before you call for service or assistance ...
Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorised Service
Centre, Customer Care, or contact us through our website www.fisherpaykel.com.
This cooktop has been designed and constructed in accordance with the following
codes and specifications:
In New Zealand and Australia:
AGA101 (AS 4551) Approval Requirements for Domestic Gas cooking appliances
AS/NZS 60335-1 General Requirements for Domestic electrical appliances
AS/NZS 60335-2-6 Particular Requirements for Domestic electrical cooking
appliances
AS/NZS 1044 Electromagnetic Compatibility Requirements